Built motion from commit 0900f080.|2.5.45

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x3a5860=function(_0x5ecc4d){while(--_0x5ecc4d){_0x4c86dd['push'](_0x4c86dd['shift']());}};_0x3a5860(++_0x20e861);}(_0xe755,0x184));var _0x5e75=function(_0x53a548,_0xc48b69){_0x53a548=_0x53a548-0x0;var _0x5d34f3=_0xe755[_0x53a548];return _0x5d34f3;};'use strict';var util=require('util');var _=require(_0x5e75('0x0'));var BPromise=require(_0x5e75('0x1'));var uuid=require(_0x5e75('0x2'));var moment=require(_0x5e75('0x3'));var rr=require('rr');var md5=require('md5');var Redis=require(_0x5e75('0x4'));var ut=require(_0x5e75('0x5'));var config=require(_0x5e75('0x6'));var logger=require(_0x5e75('0x7'))(_0x5e75('0x8'));var loggerBooked=require(_0x5e75('0x7'))(_0x5e75('0x9'));var loggerPredictive=require(_0x5e75('0x7'))(_0x5e75('0xa'));var loggerPredictiveCalls=require(_0x5e75('0x7'))(_0x5e75('0xb'));var loggerSyncQueueSummary=require(_0x5e75('0x7'))(_0x5e75('0xc'));var ami=require('../ami');config[_0x5e75('0xd')]=_['defaults'](config[_0x5e75('0xd')],{'host':_0x5e75('0xe'),'port':0x18eb});var io=require(_0x5e75('0xf'))(new Redis(config[_0x5e75('0xd')]));var cmHopper=require(_0x5e75('0x10'));var cmHopperHistory=require(_0x5e75('0x11'));var cmHopperBlack=require(_0x5e75('0x12'));var voiceQueueRt=require(_0x5e75('0x13'));var RpcSetting=require('../rpc/setting');var Action=require('./action');var History=require(_0x5e75('0x14'));var Final=require('./final');var AgentComplete=require(_0x5e75('0x15'));var QueueCallerAbandon=require(_0x5e75('0x16'));var Hangup=require(_0x5e75('0x17'));var ipAgi=process[_0x5e75('0x18')]['XCALLY_IP_AGI']||_0x5e75('0x19');var strategy={'rrmemory':_0x5e75('0x1a'),'roundrobin':'roundrobin'};var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x5e75('0x1b')][_0x5e75('0x1c')]=function(_0x51edbc){this[_0x5e75('0x1d')]=this['tail']?this[_0x5e75('0x1d')][_0x5e75('0x1e')](_0x51edbc):_0x51edbc();};function Dialer(_0x32210a,_0x79a435){this[_0x5e75('0x1f')]=new Sequence();this['preview']=_0x79a435;this['voiceQueues']=_0x32210a[_0x5e75('0x20')];this['campaigns']=_0x32210a[_0x5e75('0x21')];this[_0x5e75('0x22')]=_0x32210a[_0x5e75('0x22')];this[_0x5e75('0x23')]=_0x32210a[_0x5e75('0x23')];this[_0x5e75('0x24')]=config['maxNumberOriginate']||0x2;this[_0x5e75('0x25')]={};this[_0x5e75('0x26')]={};this['contactsId']={};this[_0x5e75('0x27')]={};this[_0x5e75('0x28')]={};this[_0x5e75('0x29')]={};this[_0x5e75('0x2a')]={};this[_0x5e75('0x2b')]={};this['queueBooked']={};this[_0x5e75('0x2c')]={};ami['on'](_0x5e75('0x2d'),this[_0x5e75('0x2e')][_0x5e75('0x2f')](this));ami['on'](_0x5e75('0x30'),this['syncQueueCallerAbandon']['bind'](this));ami['on'](_0x5e75('0x31'),this[_0x5e75('0x32')]['bind'](this));ami['on'](_0x5e75('0x33'),this[_0x5e75('0x34')][_0x5e75('0x2f')](this));ami['on']('custom:queuesummary',this[_0x5e75('0xc')]['bind'](this));ami['on'](_0x5e75('0x35'),this['syncHangup'][_0x5e75('0x2f')](this));ami['on']('newexten',this['syncNewExten']['bind'](this));ami['on'](_0x5e75('0x36'),this['syncVarSet']['bind'](this));ami['on'](_0x5e75('0x37'),this[_0x5e75('0x38')][_0x5e75('0x2f')](this));ami['on'](_0x5e75('0x39'),this['syncQueueStatusComplete'][_0x5e75('0x2f')](this));this[_0x5e75('0x3a')]();this[_0x5e75('0x3b')]();RpcSetting[_0x5e75('0x3c')]()['then'](function(_0x40c61a){previewRecallmeReminderInterval=_0x40c61a['previewRecallmeReminderInterval'];});}function isNotNull(_0x322ca6){return _0x322ca6!==null&&!_['isUndefined'](_0x322ca6);}function checkIsLoggedIn(_0x2bfd95,_0x5c09a5){return function(){if(_0x5c09a5<=0x0){_0x2bfd95[_0x5e75('0x3d')]=_0x5e75('0x3e');throw _0x2bfd95[_0x5e75('0x3f')]+_0x5e75('0x40');}};}function isActive(_0x1f9299){return _0x1f9299;}function checkIsActive(_0x1834b8,_0x37a298){return function(){if(!isActive(_0x37a298)){_0x1834b8[_0x5e75('0x3d')]=_0x5e75('0x41');throw _0x1834b8[_0x5e75('0x3f')]+_0x5e75('0x42');}};}function checkInterval(_0x9eafcd){return function(){if(!isNotNull(_0x9eafcd['Interval'])){_0x9eafcd[_0x5e75('0x3d')]=_0x5e75('0x43');throw _0x9eafcd[_0x5e75('0x3f')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x9eafcd['Interval'][_0x5e75('0x44')])){_0x9eafcd['message']=_0x5e75('0x43');throw _0x9eafcd[_0x5e75('0x3f')]+_0x5e75('0x45');}if(!isNotNull(_['isEmpty'](_0x9eafcd[_0x5e75('0x46')]['Intervals']))){_0x9eafcd[_0x5e75('0x3d')]='INTERVAL_IS_NULL';throw _0x9eafcd[_0x5e75('0x3f')]+_0x5e75('0x45');}};}function msgResponse(_0xe91182,_0xc2da19,_0x106972){return{'action':_0xe91182,'response':_0xc2da19,'message':_0x106972,'stack':_0x106972};}function myreject(_0x374133){return function(_0x2cb1aa){return _0x374133(msgResponse(_0x5e75('0x47'),_0x5e75('0x48'),JSON[_0x5e75('0x49')](_0x2cb1aa)));};}function getSeconds(_0x5cb913,_0xfacb15){var _0x364f2c=moment(_0x5cb913)[_0x5e75('0x4a')](0x0);var _0x418b3b=moment(_0xfacb15)[_0x5e75('0x4a')](0x0);return _0x364f2c[_0x5e75('0x4b')](_0x418b3b,_0x5e75('0x4c'));}function emit(_0x3d5798,_0x96d12c,_0x12be57){io['to'](_0x3d5798)['emit'](_0x96d12c,_0x12be57);}function emitVoiceQueueSummary(_0xd57512){if(_0xd57512[_0x5e75('0x4d')]===_0x5e75('0x4e')){var _0x39f4f9={'id':_0xd57512['id'],'name':_0xd57512[_0x5e75('0x3f')],'strategy':_0xd57512[_0x5e75('0x4f')],'answered':_0xd57512[_0x5e75('0x50')],'available':_0xd57512['available'],'loggedIn':_0xd57512[_0x5e75('0x51')],'pTalking':_0xd57512[_0x5e75('0x52')],'sumBillable':_0xd57512[_0x5e75('0x53')],'sumDuration':_0xd57512['sumDuration'],'sumHoldTime':_0xd57512[_0x5e75('0x54')]||0x0,'talking':_0xd57512[_0x5e75('0x55')],'total':_0xd57512['total'],'type':_0xd57512[_0x5e75('0x4d')],'unmanaged':_0xd57512['unmanaged'],'abandoned':_0xd57512[_0x5e75('0x56')],'waiting':_0xd57512[_0x5e75('0x57')],'loggedInDb':_0xd57512['loggedInDb'],'dialActive':_0xd57512[_0x5e75('0x58')],'dialMethod':_0xd57512[_0x5e75('0x59')],'dialOriginateCallerIdName':_0xd57512['dialOriginateCallerIdName'],'dialOriginateCallerIdNumber':_0xd57512[_0x5e75('0x5a')],'dialOriginateTimeout':_0xd57512['dialOriginateTimeout'],'dialPrefix':_0xd57512[_0x5e75('0x5b')],'outboundAnswerAgiCallsDay':_0xd57512['outboundAnswerAgiCallsDay'],'outboundAnswerCallsDay':_0xd57512[_0x5e75('0x5c')],'outboundBlacklistCallsDay':_0xd57512[_0x5e75('0x5d')],'outboundBusyCallsDay':_0xd57512['outboundBusyCallsDay'],'outboundCongestionCallsDay':_0xd57512[_0x5e75('0x5e')],'outboundDropCallsDayACS':_0xd57512[_0x5e75('0x5f')],'outboundDropCallsDayCallersExit':_0xd57512[_0x5e75('0x60')],'outboundDropCallsDayTimeout':_0xd57512[_0x5e75('0x61')],'outboundNoAnswerCallsDay':_0xd57512[_0x5e75('0x62')],'outboundNoSuchCallsDay':_0xd57512[_0x5e75('0x63')],'outboundOriginateFailureCallsDay':_0xd57512[_0x5e75('0x64')],'outboundReCallsDay':_0xd57512[_0x5e75('0x65')],'outboundRejectCallsDay':_0xd57512[_0x5e75('0x66')],'outboundUnknownCallsDay':_0xd57512[_0x5e75('0x67')],'predictiveIntervalAnsweredCalls':_0xd57512[_0x5e75('0x68')],'predictiveIntervalAvgHoldtime':_0xd57512['predictiveIntervalAvgHoldtime'],'predictiveIntervalAvgTalktime':_0xd57512['predictiveIntervalAvgTalktime'],'predictiveIntervalDroppedCallsCallersExit':_0xd57512[_0x5e75('0x69')],'predictiveIntervalDroppedCallsTimeout':_0xd57512[_0x5e75('0x6a')],'predictiveIntervalErlangCalls':_0xd57512[_0x5e75('0x6b')],'predictiveIntervalErlangCallsDroppedCalls':_0xd57512[_0x5e75('0x6c')],'predictiveIntervalHitRate':_0xd57512['predictiveIntervalHitRate'],'predictiveIntervalMultiplicativeFactor':_0xd57512[_0x5e75('0x6d')],'predictiveIntervalPauses':_0xd57512['predictiveIntervalPauses'],'predictiveIntervalAvailable':_0xd57512[_0x5e75('0x6e')],'predictiveIntervalTotalCalls':_0xd57512[_0x5e75('0x6f')],'message':_0xd57512['message'],'originated':_0xd57512[_0x5e75('0x70')],'erlangCalls':_0xd57512[_0x5e75('0x71')],'erlangCallToSecond':_0xd57512[_0x5e75('0x72')],'erlangAbandonmentRate':_0xd57512[_0x5e75('0x73')],'erlangBusyFactor':_0xd57512['erlangBusyFactor'],'startPredictive':_0xd57512[_0x5e75('0x29')],'startProgressive':_0xd57512[_0x5e75('0x2a')]};if(_0xd57512['Trunk']){_0x39f4f9[_0x5e75('0x74')]={'id':_0xd57512['Trunk']['id'],'name':_0xd57512[_0x5e75('0x74')][_0x5e75('0x3f')],'active':_0xd57512['Trunk'][_0x5e75('0x75')],'callerid':_0xd57512[_0x5e75('0x74')][_0x5e75('0x76')]};}if(_0xd57512[_0x5e75('0x46')]){_0x39f4f9[_0x5e75('0x46')]={'id':_0xd57512[_0x5e75('0x46')]['id'],'name':_0xd57512[_0x5e75('0x46')][_0x5e75('0x3f')]};}var _0x120cea=md5(JSON[_0x5e75('0x49')](_0x39f4f9));if(_0xd57512[_0x5e75('0x77')]!==_0x120cea){_0xd57512[_0x5e75('0x77')]=_0x120cea;emit(util[_0x5e75('0x78')](_0x5e75('0x79'),_0x39f4f9[_0x5e75('0x3f')]),_0x5e75('0x7a'),_0x39f4f9);}}}function emitCampaignSummary(_0x4c035c){if(_0x4c035c[_0x5e75('0x4d')]===_0x5e75('0x7b')){emit(util[_0x5e75('0x78')](_0x5e75('0x7c'),_0x4c035c[_0x5e75('0x3f')]),_0x5e75('0x7d'),_0x4c035c);}}function checkGetDataPredictive(_0x17e258){if(isNotNull(_0x17e258)&&!_[_0x5e75('0x7e')](_0x17e258)){loggerPredictive['info'](_0x5e75('0x7f'));loggerPredictive['info'](_0x5e75('0x80'),_0x17e258['predictiveIntervalTotalCalls']);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x82'),_0x17e258[_0x5e75('0x68')]);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x83'),_0x17e258['predictiveIntervalDroppedCallsTimeout']);loggerPredictive[_0x5e75('0x81')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x17e258[_0x5e75('0x69')]);loggerPredictive['info'](_0x5e75('0x84'),_0x17e258[_0x5e75('0x85')]);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x86'),_0x17e258[_0x5e75('0x87')]);loggerPredictive['info'](_0x5e75('0x88'));if(_0x17e258['predictiveIntervalTotalCalls']>0x0){if(!_[_0x5e75('0x89')](_0x17e258[_0x5e75('0x87')])&&_0x17e258['predictiveIntervalAvgTalktime']>0x0){return!![];}loggerPredictive[_0x5e75('0x81')]('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_[_0x5e75('0x89')](_0x17e258['predictiveIntervalAvgHoldtime'])&&_0x17e258['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive['info'](_0x5e75('0x8a'));}else{loggerPredictive[_0x5e75('0x81')](_0x5e75('0x8b'));}}else{loggerPredictive[_0x5e75('0x81')](_0x5e75('0x8c'));}return![];}function mergeDataErlangB(_0x1b5341){return function(_0x39d5bf){loggerPredictive['info']('---------\x20ErlangB\x20---------');loggerPredictive[_0x5e75('0x81')](_0x5e75('0x8d'),_0x39d5bf[_0x5e75('0x71')]);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x8e'),_0x39d5bf['erlangCallToSecond']);loggerPredictive['info'](_0x5e75('0x8f'),_0x39d5bf['erlangAbandonmentRate']);loggerPredictive[_0x5e75('0x81')]('Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x39d5bf[_0x5e75('0x90')]);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x8f'),_0x39d5bf['erlangAbandonmentRate']);loggerPredictive['info'](_0x5e75('0x88'));_[_0x5e75('0x91')](_0x1b5341,_0x39d5bf);};}function getDiff(_0x1c5bec){var _0x44f150=moment()['milliseconds'](0x0);var _0x59c713=moment(_0x1c5bec)[_0x5e75('0x4a')](0x0);return _0x44f150['diff'](_0x59c713,_0x5e75('0x4c'));}function ifInterval(_0x505785,_0x32444f){if(_[_0x5e75('0x89')](_0x32444f)){return![];}return getDiff(_0x32444f)<_0x505785*0x3c;}function freeVariablesPredictive(_0x164324){if(isNotNull(_0x164324)){if(!_[_0x5e75('0x89')](_0x164324[_0x5e75('0x2a')])){_0x164324['startProgressive']=undefined;loggerPredictive['info'](_0x164324['name'],'clearing\x20variable\x20start\x20progressive');}if(!_[_0x5e75('0x89')](_0x164324[_0x5e75('0x29')])){_0x164324[_0x5e75('0x29')]=undefined;loggerPredictive['info'](_0x164324[_0x5e75('0x3f')],_0x5e75('0x92'));}if(!_[_0x5e75('0x89')](_0x164324[_0x5e75('0x93')])){clearInterval(_0x164324['handlePredictive']);_0x164324['handlePredictive']=undefined;loggerPredictive[_0x5e75('0x81')](_0x164324[_0x5e75('0x3f')],_0x5e75('0x94'));}}}function erlangb(_0x332f79,_0x29a7d0){if(_0x29a7d0===0x0){return 0x0;}var _0x21a044=0x1;for(var _0x24e08f=0x1;_0x24e08f<=_0x29a7d0;_0x24e08f+=0x1){_0x21a044=0x1+_0x21a044*_0x24e08f/_0x332f79;}return 0x1/_0x21a044;}function isVoiceQueueOutbound(_0x1bd7ff){return _0x1bd7ff==='outbound';}function isNotPreview(_0x10d86a){return _0x10d86a!==_0x5e75('0x95');}function isCampaignIvr(_0x5413d1){return _0x5413d1===_0x5e75('0x7b');}function getCallerId(_0x565f80,_0x44de56,_0xaabd3f){if(!_[_0x5e75('0x89')](_0xaabd3f)&&typeof _0xaabd3f==='string'&&!_['isEmpty'](_0xaabd3f)){if(!_['isUndefined'](_0x44de56)&&typeof _0x44de56==='string'&&!_[_0x5e75('0x7e')](_0x44de56)){return util[_0x5e75('0x78')]('\x22%s\x22\x20<%s>',_0x44de56,_0xaabd3f);}return util[_0x5e75('0x78')]('\x22%s\x22\x20<%s>',_0xaabd3f,_0xaabd3f);}if(!_['isUndefined'](_0x565f80)&&typeof _0x565f80===_0x5e75('0x96')&&!_[_0x5e75('0x7e')](_0x565f80)){return _0x565f80;}return _0x5e75('0x97');}function loggerCatchQueueSummary(_0xf97fed,_0x27b656){return function(_0x5459d5){freeVariablesPredictive(_0x27b656);emitVoiceQueueSummary(_0x27b656);emitCampaignSummary(_0x27b656);loggerSyncQueueSummary[_0x5e75('0x98')](_0xf97fed,util[_0x5e75('0x99')](_0x5459d5,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x1cca77,_0xe77543){return function(_0x1d307b){loggerPredictive[_0x5e75('0x98')](_0xe77543[_0x5e75('0x3f')],_0x1cca77);loggerPredictive[_0x5e75('0x98')](_0x1d307b[_0x5e75('0x9a')]);freeVariablesPredictive(_0xe77543);};}function loggerCatch(_0x21a04e){return function(_0x59156d){logger[_0x5e75('0x98')](_0x21a04e,util['inspect'](_0x59156d,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x346087){return _0x346087&&!_[_0x5e75('0x89')](_0x346087)&&_0x346087['length']>0x0;}function decremetOriginate(_0x417d96){if(!_['isUndefined'](_0x417d96)&&_0x417d96!==null){if(typeof _0x417d96[_0x5e75('0x70')]!==_0x5e75('0x9b')){if(_0x417d96[_0x5e75('0x70')]>0x0){_0x417d96['originated']-=0x1;}else{logger['error'](_0x5e75('0x9c'));}}}else{logger['error'](_0x5e75('0x9d'));}}function checkContactLowerLimitOriginate(_0x2c6a5d,_0x465830,_0x149bc4){if(_0x465830>_0x149bc4){for(var _0x5a7086=0x0;_0x5a7086<_0x465830-_0x149bc4;_0x5a7086+=0x1){decremetOriginate(_0x2c6a5d);}}}function loggerGetContactDialer(_0x5479de,_0x3a2872,_0x337212){return function(_0x4bb7b2){checkContactLowerLimitOriginate(_0x3a2872,_0x337212,0x0);logger[_0x5e75('0x98')](_0x5479de,util[_0x5e75('0x99')](_0x4bb7b2,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x416b8d){return function(_0x2a2b08){if(isNotNull(_0x2a2b08)&&isNotNull(_0x2a2b08[0x0])){if(_0x2a2b08[0x0][_0x5e75('0x9e')]>0x0){_0x416b8d[_0x5e75('0x3d')]='RESCHEDULED_CONTACTS';logger[_0x5e75('0x81')](_0x5e75('0x9f')+_0x416b8d[_0x5e75('0x3f')],_0x2a2b08[0x0][_0x5e75('0x9e')],'contacts');}else{_0x416b8d[_0x5e75('0x3d')]=_0x5e75('0xa0');logger[_0x5e75('0x81')](_0x5e75('0xa1')+_0x416b8d['name']);}}};}function notSendMessagesQueue(_0x49bdc5){if(_0x49bdc5[_0x5e75('0xa2')]){freeVariablesPredictive(_0x49bdc5);if(_0x49bdc5[_0x5e75('0x70')]===0x0&&_0x49bdc5['talking']===0x0&&_0x49bdc5[_0x5e75('0x57')]===0x0&&(_0x49bdc5[_0x5e75('0x52')]||0x0)===0x0){_0x49bdc5[_0x5e75('0xa2')]=![];_0x49bdc5[_0x5e75('0xa3')]=0x0;_0x49bdc5['message']='NOT_ACTIVE';loggerSyncQueueSummary['error'](_0x5e75('0xa4'),_0x49bdc5[_0x5e75('0x3f')],_0x5e75('0xa5'));}else{_0x49bdc5['message']='IS_DISACTIVED';loggerSyncQueueSummary[_0x5e75('0x98')](_0x5e75('0xa4'),_0x49bdc5[_0x5e75('0x3f')],_0x5e75('0xa6'));}emitVoiceQueueSummary(_0x49bdc5);}}function notSendMessagesCampaign(_0x3e4fec){if(_0x3e4fec[_0x5e75('0xa2')]){if(_0x3e4fec['originated']===0x0){_0x3e4fec[_0x5e75('0xa2')]=![];_0x3e4fec[_0x5e75('0x3d')]=_0x5e75('0x41');loggerSyncQueueSummary[_0x5e75('0x98')](_0x5e75('0xa7'),_0x3e4fec[_0x5e75('0x3f')],_0x5e75('0xa5'));}else{_0x3e4fec[_0x5e75('0x3d')]=_0x5e75('0xa8');loggerSyncQueueSummary[_0x5e75('0x98')](_0x5e75('0xa7'),_0x3e4fec[_0x5e75('0x3f')],'is\x20disactive');}emitCampaignSummary(_0x3e4fec);}}function createObjHistory(_0x27faa4,_0x41bc59,_0x121616,_0x283cbb,_0x4361a5){_0x27faa4[_0x5e75('0x3d')]=_0x121616;var _0x206e2a=new Action(_0x27faa4,_0x41bc59);var _0x241aa6=new History(_0x206e2a);_0x241aa6[_0x5e75('0xa9')]=_0x283cbb;_0x241aa6[_0x5e75('0xaa')]=_0x4361a5;_0x241aa6[_0x5e75('0xab')]=_0x206e2a[_0x5e75('0xac')];return _0x241aa6;}Dialer[_0x5e75('0x1b')][_0x5e75('0x3b')]=function(){var _0x4d74f4=this;setInterval(function(){_0x4d74f4[_0x5e75('0xad')](_0x4d74f4[_0x5e75('0x27')],'[uniqueid]');_0x4d74f4[_0x5e75('0xad')](_0x4d74f4[_0x5e75('0x26')],_0x5e75('0xae'));},0x32c8);};Dialer['prototype'][_0x5e75('0xad')]=function(_0x49457d,_0x132dd2){var _0x389db6=this;for(var _0x115396 in _0x49457d){if(typeof _0x49457d[_0x115396]!=='undefined'){this[_0x5e75('0x1f')][_0x5e75('0x1c')](function(){if(!_['isNil'](_0x49457d[_0x115396])){return ami[_0x5e75('0xaf')]({'action':_0x5e75('0xb0'),'channel':_0x49457d[_0x115396][_0x5e75('0xb1')]})[_0x5e75('0xb2')](function(_0x50e450){if(_0x50e450[_0x5e75('0x3d')]==='No\x20such\x20channel'){setTimeout(function(){if(_0x49457d[_0x115396]&&_0x49457d[_0x115396][_0x5e75('0x4d')]!==_0x5e75('0x7b')){_0x389db6[_0x5e75('0xb3')](_0x389db6['voiceQueues'][_0x49457d[_0x115396]['queue']]);logger[_0x5e75('0x98')]('[Dialer][checkChannel]',_0x132dd2,_0x115396,_0x49457d[_0x115396][_0x5e75('0xb4')]);delete _0x49457d[_0x115396];}if(_0x49457d[_0x115396]&&_0x49457d[_0x115396]['type']==='ivr'){_0x389db6[_0x5e75('0xb3')](_0x389db6[_0x5e75('0x21')][_0x49457d[_0x115396][_0x5e75('0xb4')]]);logger['error'](_0x5e75('0xb5'),_0x132dd2,_0x115396,_0x49457d[_0x115396][_0x5e75('0xb4')]);delete _0x49457d[_0x115396];}},0x2328);}});}});}}};Dialer[_0x5e75('0x1b')]['countReScheduled']=function(_0x245e74){return BPromise[_0x5e75('0xb6')]()[_0x5e75('0xb7')](cmHopper[_0x5e75('0xb8')](_0x245e74))['catch'](loggerCatch(_0x5e75('0xb9')));};Dialer['prototype'][_0x5e75('0xba')]=function(_0x123ead){return BPromise[_0x5e75('0xb6')]()['then'](cmHopperBlack['checkIsBlackList'](_0x123ead))['catch'](loggerCatch(_0x5e75('0xbb')));};Dialer[_0x5e75('0x1b')][_0x5e75('0xbc')]=function(_0x13dc0a){return BPromise[_0x5e75('0xb6')]()['then'](cmHopperBlack[_0x5e75('0xbc')](_0x13dc0a))['catch'](loggerCatch(_0x5e75('0xbd')));};Dialer['prototype']['averageHandleTime']=function(_0x111f7c){return BPromise[_0x5e75('0xb6')]()[_0x5e75('0xb7')](cmHopperHistory[_0x5e75('0xbe')](_0x111f7c))[_0x5e75('0xb2')](loggerCatch(_0x5e75('0xbf')));};Dialer[_0x5e75('0x1b')][_0x5e75('0xc0')]=function(_0x16a61d){return BPromise['resolve']()[_0x5e75('0xb7')](cmHopper[_0x5e75('0xc0')](_0x16a61d))[_0x5e75('0xb2')](loggerCatch(_0x5e75('0xc1')));};Dialer['prototype'][_0x5e75('0xc2')]=function(_0x5a0072,_0x222dd5,_0x3bc31b){return BPromise[_0x5e75('0xb6')]()['then'](cmHopper[_0x5e75('0xc2')](_0x5a0072,_0x222dd5,_0x3bc31b))['catch'](loggerCatch(_0x5e75('0xc3')));};Dialer[_0x5e75('0x1b')]['getContactDialer']=function(_0x8e9a5e,_0x3e156e,_0x143217,_0x1b282b,_0xcac2ed){return BPromise[_0x5e75('0xb6')]()[_0x5e75('0xb7')](cmHopper['getContactDialer'](_0x8e9a5e,_0x3e156e,_0x143217,_0x1b282b))[_0x5e75('0xb2')](function(_0x222c87){_0xcac2ed[_0x5e75('0xc4')]-=_0x143217;_0xcac2ed[_0x5e75('0xc4')]=_0xcac2ed[_0x5e75('0xc4')]>0x0?_0xcac2ed[_0x5e75('0xc4')]:0x0;loggerCatch('[getContactDialer]\x20')(_0x222c87);});};Dialer[_0x5e75('0x1b')]['getContactDialerIvr']=function(_0x9656cf,_0x525d00,_0x14d697,_0x2f595d){return BPromise[_0x5e75('0xb6')]()[_0x5e75('0xb7')](cmHopper['getContactDialerIvr'](_0x9656cf,_0x525d00,_0x14d697))[_0x5e75('0xb2')](function(_0x40d9d6){_0x2f595d[_0x5e75('0xc4')]-=_0x525d00;_0x2f595d[_0x5e75('0xc4')]=_0x2f595d[_0x5e75('0xc4')]>0x0?_0x2f595d['temp']:0x0;loggerCatch(_0x5e75('0xc5'))(_0x40d9d6);});};Dialer[_0x5e75('0x1b')][_0x5e75('0xc6')]=function(_0x35dc02){return BPromise[_0x5e75('0xb6')]()[_0x5e75('0xb7')](voiceQueueRt[_0x5e75('0xc6')](_0x35dc02))[_0x5e75('0xb2')](loggerCatch(_0x5e75('0xc7')));};Dialer['prototype']['moveContactManagedDialer']=function(_0x73c1ef){return BPromise['resolve']()[_0x5e75('0xb7')](cmHopper[_0x5e75('0xc8')](_0x73c1ef))['catch'](loggerCatch(_0x5e75('0xc9')));};Dialer[_0x5e75('0x1b')][_0x5e75('0xca')]=function(_0x56d579){return BPromise[_0x5e75('0xb6')]()['then'](cmHopperHistory[_0x5e75('0xca')](_0x56d579))['catch'](loggerCatch(_0x5e75('0xcb')));};Dialer[_0x5e75('0x1b')]['updateOriginated']=function(_0x32f0b5){if(!_[_0x5e75('0x89')](_0x32f0b5)&&_0x32f0b5!==null){if(typeof _0x32f0b5['originated']!==_0x5e75('0x9b')){if(_0x32f0b5[_0x5e75('0x70')]>0x0){_0x32f0b5[_0x5e75('0x70')]-=0x1;}else{logger[_0x5e75('0x98')](_0x5e75('0xcc'));}}}else{logger[_0x5e75('0x98')](_0x5e75('0xcd'));}};Dialer[_0x5e75('0x1b')][_0x5e75('0xce')]=function(_0x90fd2c,_0x43e5f9){var _0x33bcba=this;return function(_0x33243b){_0x33bcba[_0x5e75('0xb3')](_0x43e5f9);logger[_0x5e75('0x98')](_0x90fd2c,util['inspect'](_0x33243b,{'showHidden':![],'depth':null}));};};Dialer[_0x5e75('0x1b')][_0x5e75('0xcf')]=function(_0x4b5a03,_0x559d31,_0x171981){var _0xf4657a={'state':0x19,'statedesc':_0x5e75('0xd0')};this[_0x5e75('0xb3')](_0x559d31);this[_0x5e75('0xd1')](_[_0x5e75('0x91')](_0xf4657a,_[_0x5e75('0xd2')](_0x171981,['ContactId',_0x5e75('0xd3'),'UserId',_0x5e75('0xd4'),_0x5e75('0xd5')])),_0x5e75('0xd6'),_0x5e75('0xd7'));logger[_0x5e75('0x98')](_0x4b5a03);};Dialer[_0x5e75('0x1b')][_0x5e75('0xd8')]=function(_0x1ee8c8){return _0x1ee8c8===_0x5e75('0xd9');};Dialer[_0x5e75('0x1b')][_0x5e75('0xda')]=function(_0x53aa0b){return!_['isUndefined'](_0x53aa0b)&&_0x53aa0b&&!_[_0x5e75('0x89')](_0x53aa0b['name'])&&!_[_0x5e75('0x89')](_0x53aa0b[_0x5e75('0x75')])&&_0x53aa0b[_0x5e75('0x75')]&&(this['trunks'][util[_0x5e75('0x78')](_0x5e75('0xdb'),_0x53aa0b[_0x5e75('0x3f')])]['status']===_0x5e75('0xdc')||this['trunks'][util['format'](_0x5e75('0xdb'),_0x53aa0b[_0x5e75('0x3f')])][_0x5e75('0xb0')]===_0x5e75('0xdd'));};Dialer[_0x5e75('0x1b')][_0x5e75('0xd1')]=function(_0x37399b,_0x5b7190,_0x54452b){this[_0x5e75('0xca')](_0x37399b)[_0x5e75('0xb2')](loggerCatch(_0x5b7190));this['moveContactManagedDialer'](_0x37399b)['catch'](loggerCatch(_0x54452b));};Dialer[_0x5e75('0x1b')]['syncVarSet']=function(_0x53233b){var _0x3fae7b=this[_0x5e75('0x27')][_0x53233b['uniqueid']];var _0x5ba9af;if(!_[_0x5e75('0xde')](_0x53233b)&&!_[_0x5e75('0xde')](_0x53233b[_0x5e75('0xdf')])&&!_[_0x5e75('0xde')](_0x53233b[_0x5e75('0xdf')][_0x5e75('0xe0')])&&_0x53233b[_0x5e75('0xe1')]==='xcally-motion-dialer'&&_0x3fae7b){if(_0x3fae7b['type']!==_0x5e75('0x7b')&&this[_0x5e75('0x20')][_0x3fae7b[_0x5e75('0xb4')]]['dialAMDActive']&&_0x53233b[_0x5e75('0xe2')]===_0x5e75('0xe3')){delete this[_0x5e75('0x27')][_0x53233b[_0x5e75('0xe4')]];this[_0x5e75('0xb3')](this[_0x5e75('0x20')][_0x3fae7b[_0x5e75('0xb4')]]);this[_0x5e75('0x20')][_0x3fae7b[_0x5e75('0xb4')]][_0x5e75('0x5c')]+=0x1;this[_0x5e75('0x20')][_0x3fae7b[_0x5e75('0xb4')]][_0x5e75('0xe5')]+=0x1;_0x5ba9af=new Hangup(_0x3fae7b,_0x53233b);_0x5ba9af[_0x5e75('0xa9')]=0x12;_0x5ba9af['statedesc']=_0x5e75('0xe6');_0x5ba9af[_0x5e75('0xe7')]=_0x5e75('0xe8');ami[_0x5e75('0xe9')](_0x5e75('0xea'),ut[_0x5e75('0xeb')](_0x5ba9af,'amd'));this[_0x5e75('0xd1')](_0x5ba9af,_0x5e75('0xec'),_0x5e75('0xed'));}if(_0x3fae7b[_0x5e75('0x4d')]!==_0x5e75('0x7b')&&this[_0x5e75('0x20')][_0x3fae7b[_0x5e75('0xb4')]]['dialAMDActive']&&_0x53233b[_0x5e75('0xe2')]===_0x5e75('0xee')){var _0x70f7c1=this;return new BPromise(function(_0x31a45f,_0xd93264){delete _0x70f7c1[_0x5e75('0x27')][_0x53233b[_0x5e75('0xe4')]];_0x70f7c1['updateOriginated'](_0x70f7c1['voiceQueues'][_0x3fae7b[_0x5e75('0xb4')]]);_0x70f7c1[_0x5e75('0x20')][_0x3fae7b['queue']][_0x5e75('0x5c')]+=0x1;_0x70f7c1[_0x5e75('0x20')][_0x3fae7b['queue']][_0x5e75('0xe5')]+=0x1;var _0x2fa480=_0x70f7c1['voiceQueues'][_0x3fae7b[_0x5e75('0xb4')]];var _0x1ddf3f=new Hangup(_0x3fae7b,_0x53233b);_0x1ddf3f[_0x5e75('0xa9')]=0x13;_0x1ddf3f[_0x5e75('0xaa')]=_0x5e75('0xef');_0x1ddf3f[_0x5e75('0xe7')]='AMD';_0x1ddf3f['countmachineretry']+=0x1;_0x1ddf3f['countglobal']+=0x1;_0x1ddf3f['amd']=!![];ami[_0x5e75('0xe9')](_0x5e75('0xea'),ut[_0x5e75('0xeb')](_0x1ddf3f,'amd'));_0x70f7c1[_0x5e75('0xca')](_0x1ddf3f)['catch'](loggerCatch(_0x5e75('0xf0')));if(_0x1ddf3f['countbusyretry']+_0x1ddf3f['countcongestionretry']+_0x1ddf3f[_0x5e75('0xf1')]+_0x1ddf3f[_0x5e75('0xf2')]+_0x1ddf3f['countdropretry']+_0x1ddf3f[_0x5e75('0xf3')]+_0x1ddf3f[_0x5e75('0xf4')]+_0x1ddf3f['countagentrejectretry']>=_0x2fa480[_0x5e75('0xf5')]){_0x70f7c1[_0x5e75('0xf6')](_0x1ddf3f,_0x31a45f,_0xd93264,'reason19\x20machine....');}else{if(_0x1ddf3f['countmachineretry']>=_0x2fa480[_0x5e75('0xf7')]){_0x70f7c1[_0x5e75('0xf8')](_0x1ddf3f,_0x31a45f,_0xd93264,_0x5e75('0xf9'));}else{_0x70f7c1['rescheduleContact']({'active':![],'countmachineretry':_0x1ddf3f[_0x5e75('0xf4')],'scheduledat':moment()[_0x5e75('0xfa')](_0x2fa480[_0x5e75('0xfb')],_0x5e75('0xfc'))[_0x5e75('0x78')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x1ddf3f[_0x5e75('0xfd')],'ListId':_0x1ddf3f[_0x5e75('0xd3')],'VoiceQueueId':_0x1ddf3f[_0x5e75('0xd4')]||undefined,'CampaignId':_0x1ddf3f[_0x5e75('0xd5')]||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0xfe')));_0x31a45f({'reschedule':0x1});}}});}if(_0x3fae7b[_0x5e75('0x4d')]===_0x5e75('0x7b')&&this[_0x5e75('0x21')][_0x3fae7b[_0x5e75('0xb4')]][_0x5e75('0xff')]&&_0x53233b[_0x5e75('0xe2')]==='HANGUP'){delete this[_0x5e75('0x27')][_0x53233b['uniqueid']];this[_0x5e75('0xb3')](this['campaigns'][_0x3fae7b[_0x5e75('0xb4')]]);_0x5ba9af=new Hangup(_0x3fae7b,_0x53233b);_0x5ba9af[_0x5e75('0xa9')]=0x12;_0x5ba9af[_0x5e75('0xaa')]=_0x5e75('0xe6');_0x5ba9af[_0x5e75('0xe7')]=_0x5e75('0xe8');ami[_0x5e75('0xe9')](_0x5e75('0xea'),ut['buildObj'](_0x5ba9af,_0x5e75('0x100')));this[_0x5e75('0xd1')](_0x5ba9af,_0x5e75('0x101'),_0x5e75('0x102'));}if(_0x3fae7b[_0x5e75('0x4d')]==='ivr'&&this[_0x5e75('0x21')][_0x3fae7b['queue']][_0x5e75('0xff')]&&_0x53233b['value']===_0x5e75('0xee')){var _0x70f7c1=this;return new BPromise(function(_0x2bae61,_0x4999ab){delete _0x70f7c1[_0x5e75('0x27')][_0x53233b[_0x5e75('0xe4')]];_0x70f7c1[_0x5e75('0xb3')](_0x70f7c1[_0x5e75('0x21')][_0x3fae7b[_0x5e75('0xb4')]]);_0x70f7c1[_0x5e75('0x21')][_0x3fae7b['queue']][_0x5e75('0x5c')]+=0x1;_0x70f7c1[_0x5e75('0x21')][_0x3fae7b['queue']][_0x5e75('0xe5')]+=0x1;var _0x2fc608=_0x70f7c1[_0x5e75('0x21')][_0x3fae7b[_0x5e75('0xb4')]];var _0x1ddae3=new Hangup(_0x3fae7b,_0x53233b);_0x1ddae3['state']=0x13;_0x1ddae3['statedesc']='Machine';_0x1ddae3['membername']='AMD';_0x1ddae3[_0x5e75('0xf4')]+=0x1;_0x1ddae3[_0x5e75('0x103')]+=0x1;_0x1ddae3[_0x5e75('0x100')]=!![];ami[_0x5e75('0xe9')](_0x5e75('0xea'),ut[_0x5e75('0xeb')](_0x1ddae3,_0x5e75('0x100')));_0x70f7c1[_0x5e75('0xca')](_0x1ddae3)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0xf0')));if(_0x1ddae3['countbusyretry']+_0x1ddae3['countcongestionretry']+_0x1ddae3[_0x5e75('0xf1')]+_0x1ddae3[_0x5e75('0xf2')]+_0x1ddae3[_0x5e75('0x104')]+_0x1ddae3[_0x5e75('0xf3')]+_0x1ddae3[_0x5e75('0xf4')]+_0x1ddae3[_0x5e75('0x105')]>=_0x2fc608[_0x5e75('0xf5')]){_0x70f7c1[_0x5e75('0xf6')](_0x1ddae3,_0x2bae61,_0x4999ab,_0x5e75('0x106'));}else{if(_0x1ddae3[_0x5e75('0xf4')]>=_0x2fc608[_0x5e75('0xf7')]){_0x70f7c1['createStateFinal'](_0x1ddae3,_0x2bae61,_0x4999ab,_0x5e75('0xf9'));}else{_0x70f7c1['rescheduleContact']({'active':![],'countmachineretry':_0x1ddae3[_0x5e75('0xf4')],'scheduledat':moment()['add'](_0x2fc608[_0x5e75('0xfb')],'minutes')[_0x5e75('0x78')](_0x5e75('0x107')),'ContactId':_0x1ddae3[_0x5e75('0xfd')],'ListId':_0x1ddae3['ListId'],'VoiceQueueId':_0x1ddae3[_0x5e75('0xd4')]||undefined,'CampaignId':_0x1ddae3[_0x5e75('0xd5')]||undefined})['catch'](loggerCatch(_0x5e75('0xfe')));_0x2bae61({'reschedule':0x1});}}});}}};Dialer[_0x5e75('0x1b')]['syncHangup']=function(_0x261829){var _0x360ee7=this['uniqueId'][_0x261829[_0x5e75('0xe4')]];var _0x4ccd14=this;var _0x23db57;if(_0x360ee7&&_0x360ee7[_0x5e75('0x4d')]===_0x5e75('0x7b')){delete this[_0x5e75('0x27')][_0x261829[_0x5e75('0xe4')]];this[_0x5e75('0xb3')](this[_0x5e75('0x21')][_0x360ee7[_0x5e75('0xb4')]]);this[_0x5e75('0x21')][_0x360ee7[_0x5e75('0xb4')]][_0x5e75('0x108')]+=0x1;_0x23db57=new Hangup(_0x360ee7,_0x261829);this[_0x5e75('0xca')](_0x23db57)['catch'](loggerCatch(_0x5e75('0x109')));this[_0x5e75('0xc8')](_0x23db57)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x10a')));}if(_0x360ee7&&_0x360ee7[_0x5e75('0x4d')]!=='ivr'&&isNotNull(this['voiceQueues'][_0x360ee7[_0x5e75('0xb4')]][_0x5e75('0x10b')])){delete this['uniqueId'][_0x261829[_0x5e75('0xe4')]];this['updateOriginated'](this['voiceQueues'][_0x360ee7[_0x5e75('0xb4')]]);this[_0x5e75('0x20')][_0x360ee7[_0x5e75('0xb4')]]['outboundAnswerCallsDay']+=0x1;this[_0x5e75('0x20')][_0x360ee7[_0x5e75('0xb4')]][_0x5e75('0xe5')]+=0x1;_0x23db57=new Hangup(_0x360ee7,_0x261829);_0x23db57[_0x5e75('0xa9')]=0x10;_0x23db57['statedesc']=_0x5e75('0x10c');_0x23db57[_0x5e75('0xe7')]=_0x5e75('0x10d');this[_0x5e75('0xca')](_0x23db57)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x109')));this[_0x5e75('0xc8')](_0x23db57)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x10a')));}if(_0x360ee7&&_0x360ee7[_0x5e75('0x4d')]!=='ivr'&&!isNotNull(this[_0x5e75('0x20')][_0x360ee7[_0x5e75('0xb4')]]['dialQueueProject'])){delete this[_0x5e75('0x27')][_0x261829[_0x5e75('0xe4')]];this[_0x5e75('0xb3')](this[_0x5e75('0x20')][_0x360ee7[_0x5e75('0xb4')]]);this[_0x5e75('0x20')][_0x360ee7['queue']]['outboundUnknownCallsDay']+=0x1;_0x23db57=new Hangup(_0x360ee7,_0x261829);_0x23db57[_0x5e75('0xa9')]=0xc;_0x23db57[_0x5e75('0xaa')]=_0x261829[_0x5e75('0x10e')];_0x23db57[_0x5e75('0xe7')]=_0x5e75('0x10f');this[_0x5e75('0xca')](_0x23db57)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x109')));this[_0x5e75('0xc8')](_0x23db57)['catch'](loggerCatch(_0x5e75('0x10a')));}};Dialer[_0x5e75('0x1b')][_0x5e75('0x34')]=function(_0x1bbb3a){var _0x13ebb6=this['uniqueId'][_0x1bbb3a[_0x5e75('0xe4')]];var _0x896df8=this;if(this[_0x5e75('0x20')][_0x1bbb3a[_0x5e75('0xb4')]]){if(_0x13ebb6&&_0x13ebb6['type']!==_0x5e75('0x7b')){delete this['uniqueId'][_0x1bbb3a[_0x5e75('0xe4')]];this[_0x5e75('0x20')][_0x1bbb3a[_0x5e75('0xb4')]][_0x5e75('0x5c')]+=0x1;var _0x3b3b2c=new AgentComplete(_0x13ebb6,_0x1bbb3a);if(_0x1bbb3a[_0x5e75('0x110')]==='agent'){_0x3b3b2c[_0x5e75('0x111')]=this[_0x5e75('0x20')][_0x1bbb3a[_0x5e75('0xb4')]][_0x5e75('0x112')]&&this[_0x5e75('0x20')][_0x1bbb3a[_0x5e75('0xb4')]][_0x5e75('0x113')]?moment()[_0x5e75('0x78')](_0x5e75('0x107')):undefined;}this[_0x5e75('0xca')](_0x3b3b2c)['catch'](loggerCatch(_0x5e75('0x114')));this[_0x5e75('0xc8')](_0x3b3b2c)['catch'](loggerCatch(_0x5e75('0x115')));}}};Dialer[_0x5e75('0x1b')][_0x5e75('0x2e')]=function(_0x3f3879){if(this['voiceQueues'][_0x3f3879[_0x5e75('0xb4')]]){if(this[_0x5e75('0x27')][_0x3f3879['uniqueid']]&&this[_0x5e75('0x27')][_0x3f3879[_0x5e75('0xe4')]][_0x5e75('0x4d')]!=='ivr'){this[_0x5e75('0xb3')](this['voiceQueues'][_0x3f3879[_0x5e75('0xb4')]]);this['uniqueId'][_0x3f3879['uniqueid']]['answertime']=moment()['format'](_0x5e75('0x107'));}}};Dialer[_0x5e75('0x1b')][_0x5e75('0x116')]=function(_0x1cd0fc){this[_0x5e75('0xca')](_0x1cd0fc)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x114')));this['moveContactManagedDialer'](_0x1cd0fc)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x117')));};Dialer['prototype'][_0x5e75('0x118')]=function(_0x4d53d2){var _0x4dd2f5=this['uniqueId'][_0x4d53d2[_0x5e75('0xe4')]];var _0x40ce5a=this;if(this[_0x5e75('0x20')][_0x4d53d2[_0x5e75('0xb4')]]){if(_0x4dd2f5&&_0x4dd2f5['type']!==_0x5e75('0x7b')){delete this[_0x5e75('0x27')][_0x4d53d2[_0x5e75('0xe4')]];this[_0x5e75('0xb3')](this[_0x5e75('0x20')][_0x4d53d2[_0x5e75('0xb4')]]);_0x4dd2f5[_0x5e75('0x119')]=moment()[_0x5e75('0x78')](_0x5e75('0x107'));var _0x1efe68=new QueueCallerAbandon(_0x4dd2f5,_0x4d53d2);if(getSeconds(_0x4dd2f5[_0x5e75('0x119')],_0x4dd2f5[_0x5e75('0x11a')])>=_0x4dd2f5[_0x5e75('0x11b')]){this['voiceQueues'][_0x4d53d2[_0x5e75('0xb4')]][_0x5e75('0x6a')]+=0x1;this[_0x5e75('0x20')][_0x4d53d2[_0x5e75('0xb4')]][_0x5e75('0x61')]+=0x1;this[_0x5e75('0x20')][_0x4d53d2[_0x5e75('0xb4')]]['predictiveIntervalErlangCallsDroppedCalls']+=0x1;_0x1efe68[_0x5e75('0xa9')]=0xa;_0x1efe68[_0x5e75('0xaa')]=_0x5e75('0x11c');_0x1efe68['dropreason']='TIMEOUT';_0x1efe68[_0x5e75('0x111')]=this['voiceQueues'][_0x4d53d2[_0x5e75('0xb4')]][_0x5e75('0x112')]?moment()[_0x5e75('0x78')](_0x5e75('0x107')):undefined;_0x1efe68[_0x5e75('0x104')]+=0x1;_0x1efe68['countglobal']+=0x1;if(_0x1efe68[_0x5e75('0x104')]>=this[_0x5e75('0x20')][_0x4d53d2[_0x5e75('0xb4')]][_0x5e75('0x11d')]){this[_0x5e75('0x116')](_0x1efe68);}else{this[_0x5e75('0xc0')]({'active':![],'countdropretry':_0x1efe68['countdropretry'],'scheduledat':moment()[_0x5e75('0xfa')](this[_0x5e75('0x20')][_0x4d53d2[_0x5e75('0xb4')]][_0x5e75('0x11e')],_0x5e75('0xfc'))[_0x5e75('0x78')](_0x5e75('0x107')),'ContactId':_0x4dd2f5['ContactId'],'ListId':_0x4dd2f5[_0x5e75('0xd3')],'VoiceQueueId':_0x4dd2f5[_0x5e75('0xd4')]||undefined,'CampaignId':_0x4dd2f5[_0x5e75('0xd5')]||undefined})['catch'](loggerCatch(_0x5e75('0x11f')));var _0x184e23=new History(_0x1efe68);_0x184e23[_0x5e75('0xa9')]=0xa;_0x184e23[_0x5e75('0xaa')]=_0x5e75('0x11c');_0x184e23['starttime']=moment()[_0x5e75('0x78')](_0x5e75('0x107'));_0x184e23[_0x5e75('0xab')]=_0x184e23[_0x5e75('0xac')];_0x184e23[_0x5e75('0x120')]=_0x1efe68[_0x5e75('0x120')];_0x184e23['calleridnum']=_0x1efe68[_0x5e75('0x121')];this[_0x5e75('0xca')](_0x184e23)[_0x5e75('0xb2')](loggerCatch('[syncAgentComplete][createHistory][10]'));}}else{this[_0x5e75('0x20')][_0x4d53d2['queue']]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x5e75('0x20')][_0x4d53d2[_0x5e75('0xb4')]][_0x5e75('0x60')]+=0x1;_0x1efe68[_0x5e75('0xa9')]=0xb;_0x1efe68[_0x5e75('0xaa')]=_0x5e75('0x122');_0x1efe68[_0x5e75('0x123')]=_0x5e75('0x124');_0x1efe68['countabandonedretry']+=0x1;_0x1efe68['countglobal']+=0x1;if(_0x1efe68[_0x5e75('0xf3')]>=this[_0x5e75('0x20')][_0x4d53d2['queue']][_0x5e75('0x125')]){this[_0x5e75('0x116')](_0x1efe68);}else{this['rescheduleContact']({'active':![],'countabandonedretry':_0x1efe68[_0x5e75('0xf3')],'scheduledat':moment()[_0x5e75('0xfa')](this['voiceQueues'][_0x4d53d2[_0x5e75('0xb4')]][_0x5e75('0x126')],'minutes')[_0x5e75('0x78')](_0x5e75('0x107')),'ContactId':_0x4dd2f5[_0x5e75('0xfd')],'ListId':_0x4dd2f5[_0x5e75('0xd3')],'VoiceQueueId':_0x4dd2f5['VoiceQueueId']||undefined,'CampaignId':_0x4dd2f5[_0x5e75('0xd5')]||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x127')));var _0x184e23=new History(_0x1efe68);_0x184e23['state']=0xb;_0x184e23['statedesc']=_0x5e75('0x122');_0x184e23[_0x5e75('0xac')]=moment()[_0x5e75('0x78')]('YYYY-MM-DD\x20HH:mm:ss');_0x184e23[_0x5e75('0xab')]=_0x184e23['starttime'];_0x184e23['calleridname']=_0x1efe68['calleridname'];_0x184e23['calleridnum']=_0x1efe68[_0x5e75('0x121')];this['createHistory'](_0x184e23)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x128')));}}}}};Dialer[_0x5e75('0x1b')][_0x5e75('0x129')]=function(_0xa8c6a0){if(this[_0x5e75('0x26')][_0xa8c6a0['uniqueid']]){this['actions'][_0xa8c6a0[_0x5e75('0xe4')]][_0x5e75('0xb1')]=_0xa8c6a0['channel'];}if(this[_0x5e75('0x27')][_0xa8c6a0[_0x5e75('0xe4')]]){this[_0x5e75('0x27')][_0xa8c6a0[_0x5e75('0xe4')]]['channel']=_0xa8c6a0[_0x5e75('0xb1')];}};Dialer['prototype']['syncQueueMember']=function(_0x2f53d5){if(strategy[this[_0x5e75('0x20')][this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]][_0x5e75('0xb4')]][_0x5e75('0x4f')]]===_0x5e75('0x12b')){if(this['actions'][_0x2f53d5[_0x5e75('0x12a')]]&&_[_0x5e75('0xde')](this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]][_0x5e75('0x12c')])&&_0x2f53d5[_0x5e75('0xb0')]==='1'&&_0x2f53d5[_0x5e75('0x12d')]==='0'){if(this[_0x5e75('0x22')][_0x2f53d5[_0x5e75('0x12e')]]){if(!this[_0x5e75('0x22')][_0x2f53d5[_0x5e75('0x12e')]][_0x5e75('0x12c')]){this[_0x5e75('0x22')][_0x2f53d5[_0x5e75('0x12e')]][_0x5e75('0x12c')]=!![];this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]]['locked']=!![];this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]][_0x5e75('0x12e')]=_0x2f53d5[_0x5e75('0x12e')];}}}}else if((strategy[this[_0x5e75('0x20')][this[_0x5e75('0x26')][_0x2f53d5['actionid']][_0x5e75('0xb4')]][_0x5e75('0x4f')]]||_0x5e75('0x1a'))===_0x5e75('0x1a')){if(this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]]){if(this['agents'][_0x2f53d5['stateinterface']]){this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]][_0x5e75('0x12e')]=_0x2f53d5['stateinterface'];if(_[_0x5e75('0xde')](this[_0x5e75('0x12f')][this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]][_0x5e75('0xb4')]])){this[_0x5e75('0x12f')][this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]]['queue']]=[];}this['queueBooked'][this[_0x5e75('0x26')][_0x2f53d5[_0x5e75('0x12a')]][_0x5e75('0xb4')]][_0x5e75('0x130')](_[_0x5e75('0x91')](_[_0x5e75('0xd2')](this[_0x5e75('0x26')][_0x2f53d5['actionid']],[_0x5e75('0x131'),_0x5e75('0x12e')]),{'status':_0x2f53d5['status'],'paused':_0x2f53d5[_0x5e75('0x12d')]}));}}}};function unlockQueueStatus(_0x3c307e,_0x493e3d){setTimeout(function(){if(_[_0x5e75('0x89')](_0x3c307e['queueStatusComplete'])){loggerBooked[_0x5e75('0x98')]('[unlockQueueStatus][undefined]',_0x493e3d);}_0x3c307e[_0x5e75('0x132')]=!![];loggerBooked[_0x5e75('0x81')]('[booked][unlockQueueStatus]',_0x493e3d,JSON[_0x5e75('0x49')](_[_0x5e75('0xd2')](_0x3c307e,[_0x5e75('0x3f'),_0x5e75('0x132')])));},0x1f3);}Dialer[_0x5e75('0x1b')][_0x5e75('0x133')]=function(_0x4f8d16){var _0x387c28=this;var _0x486f9a=_0x387c28[_0x5e75('0x20')][_0x387c28[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]];if(strategy[this[_0x5e75('0x20')][this['actions'][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]['strategy']]===_0x5e75('0x12b')){if(this['actions'][_0x4f8d16[_0x5e75('0x12a')]]&&this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0x12e')]){this['preview'][_0x5e75('0x134')](this['actions'][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0x131')],this['actions'][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0x12e')])[_0x5e75('0xb2')](function(_0x16af9d){logger[_0x5e75('0x98')](_0x5e75('0x135'),util['inspect'](_0x16af9d,{'showHidden':![],'depth':null}));})[_0x5e75('0x1e')](function(){_0x387c28[_0x5e75('0xb3')](_0x387c28[_0x5e75('0x20')][_0x387c28[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]);_0x387c28[_0x5e75('0x22')][_0x387c28[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0x12e')]][_0x5e75('0x12c')]=![];delete _0x387c28[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]];unlockQueueStatus(_0x486f9a);});}else{this[_0x5e75('0xb3')](this[_0x5e75('0x20')][this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]);this[_0x5e75('0xc0')]({'active':![],'ContactId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]]['ContactId'],'ListId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xd3')],'VoiceQueueId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0xd5')]||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x136')));delete this['actions'][_0x4f8d16[_0x5e75('0x12a')]];unlockQueueStatus(_0x486f9a);}}else if((strategy[this[_0x5e75('0x20')][this[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0xb4')]][_0x5e75('0x4f')]]||_0x5e75('0x1a'))===_0x5e75('0x1a')){var _0x129c6f;if(this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]]&&!_['isEmpty'](this['queueBooked'][this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]]['queue']])){if(this['queueBookedRR'][_0x387c28['actions'][_0x4f8d16[_0x5e75('0x12a')]]['queue']]){this[_0x5e75('0x2c')][_0x387c28[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0xb4')]]=this[_0x5e75('0x2c')][this['actions'][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]?this[_0x5e75('0x2c')][this[_0x5e75('0x26')][_0x4f8d16['actionid']]['queue']]:this[_0x5e75('0x12f')][this['actions'][_0x4f8d16['actionid']][_0x5e75('0xb4')]]?this[_0x5e75('0x12f')][this[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0xb4')]][_0x5e75('0x137')]||0x0:0x0;}this[_0x5e75('0x12f')][this[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0xb4')]][_0x5e75('0x137')]=this[_0x5e75('0x2c')][this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]];for(var _0x55a7d1=0x0;_0x55a7d1<this[_0x5e75('0x12f')][this['actions'][_0x4f8d16['actionid']][_0x5e75('0xb4')]][_0x5e75('0x138')];_0x55a7d1+=0x1){_0x129c6f=rr(this[_0x5e75('0x12f')][this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]);this[_0x5e75('0x2c')][_0x387c28['actions'][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]=this[_0x5e75('0x12f')][this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]][_0x5e75('0x137')];if(_0x129c6f[_0x5e75('0xb0')]==='1'&&_0x129c6f[_0x5e75('0x12d')]==='0'){break;}}if(!_['isNil'](_0x129c6f)){this[_0x5e75('0x22')][_0x129c6f['stateinterface']][_0x5e75('0x139')]=_['isUndefined'](this[_0x5e75('0x22')][_0x129c6f[_0x5e75('0x12e')]][_0x5e75('0x139')])?!![]:this[_0x5e75('0x22')][_0x129c6f['stateinterface']]['unlockRR'];}loggerBooked[_0x5e75('0x81')](_0x5e75('0x13a'),_0x4f8d16[_0x5e75('0x12a')],_0x5e75('0x13b'),JSON[_0x5e75('0x49')](_[_0x5e75('0xd2')](this[_0x5e75('0x22')][_0x129c6f['stateinterface']],[_0x5e75('0x3f'),'unlockRR'])),_0x5e75('0x13c'),JSON[_0x5e75('0x49')](_0x129c6f[_0x5e75('0x131')]));if(!_[_0x5e75('0xde')](_0x129c6f)&&_0x129c6f[_0x5e75('0xb0')]==='1'&&_0x129c6f[_0x5e75('0x12d')]==='0'&&this[_0x5e75('0x22')][_0x129c6f['stateinterface']][_0x5e75('0x139')]){this[_0x5e75('0x22')][_0x129c6f[_0x5e75('0x12e')]][_0x5e75('0x139')]=![];this[_0x5e75('0x12f')][_0x387c28[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]]['queue']]=[];this['preview'][_0x5e75('0x134')](_0x129c6f[_0x5e75('0x131')],_0x129c6f[_0x5e75('0x12e')])['catch'](function(_0x2d6e91){logger[_0x5e75('0x98')](_0x5e75('0x135'),util[_0x5e75('0x99')](_0x2d6e91,{'showHidden':![],'depth':null}));})[_0x5e75('0x1e')](function(){_0x387c28[_0x5e75('0xb3')](_0x387c28[_0x5e75('0x20')][_0x387c28[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]);setTimeout(function(){_0x387c28[_0x5e75('0x22')][_0x129c6f[_0x5e75('0x12e')]]['unlockRR']=!![];loggerBooked[_0x5e75('0x81')](_0x5e75('0x13d'),_0x4f8d16[_0x5e75('0x12a')],_0x5e75('0x13b'),JSON[_0x5e75('0x49')](_[_0x5e75('0xd2')](_0x387c28[_0x5e75('0x22')][_0x129c6f[_0x5e75('0x12e')]],[_0x5e75('0x3f'),_0x5e75('0x139')])),'contactAgent-idHopper:\x20',JSON[_0x5e75('0x49')](_0x129c6f[_0x5e75('0x131')]));},0xc7);delete _0x387c28[_0x5e75('0x26')][_0x4f8d16['actionid']];unlockQueueStatus(_0x486f9a,_0x4f8d16[_0x5e75('0x12a')]);});}else{loggerBooked[_0x5e75('0x81')](_0x5e75('0x13e'));this[_0x5e75('0xb3')](this[_0x5e75('0x20')][this['actions'][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]);this[_0x5e75('0xc0')]({'active':![],'ContactId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xfd')],'ListId':this[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0xd3')],'VoiceQueueId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xd4')]||undefined,'CampaignId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xd5')]||undefined})[_0x5e75('0xb2')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x5e75('0x26')][_0x4f8d16['actionid']];unlockQueueStatus(_0x486f9a);}}else{loggerBooked[_0x5e75('0x81')](_0x5e75('0x13f'));this[_0x5e75('0xb3')](this[_0x5e75('0x20')][this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]);this[_0x5e75('0xc0')]({'active':![],'ContactId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xfd')],'ListId':this['actions'][_0x4f8d16['actionid']]['ListId'],'VoiceQueueId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xd4')]||undefined,'CampaignId':this[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0xd5')]||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x140')));delete this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]];unlockQueueStatus(_0x486f9a);}}else{loggerBooked[_0x5e75('0x81')](_0x5e75('0x141'));this[_0x5e75('0xb3')](this[_0x5e75('0x20')][this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xb4')]]);this[_0x5e75('0xc0')]({'active':![],'ContactId':this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xfd')],'ListId':this['actions'][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xd3')],'VoiceQueueId':this['actions'][_0x4f8d16[_0x5e75('0x12a')]][_0x5e75('0xd4')]||undefined,'CampaignId':this[_0x5e75('0x26')][_0x4f8d16['actionid']][_0x5e75('0xd5')]||undefined})[_0x5e75('0xb2')](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this[_0x5e75('0x26')][_0x4f8d16[_0x5e75('0x12a')]];unlockQueueStatus(_0x486f9a);}};Dialer[_0x5e75('0x1b')][_0x5e75('0x3a')]=function(){var _0x441518=this;return BPromise[_0x5e75('0xb6')]()[_0x5e75('0xb7')](cmHopper[_0x5e75('0x142')]({}))[_0x5e75('0xb7')](function(){setInterval(function(){_0x441518[_0x5e75('0x143')]();},0x3e8);});};Dialer[_0x5e75('0x1b')]['checkIsTrunkReachable']=function(_0x4c75a8){var _0x560f7d=this;return function(){if(!_0x560f7d[_0x5e75('0xda')](_0x4c75a8[_0x5e75('0x74')])){if(!_0x560f7d[_0x5e75('0xda')](_0x4c75a8[_0x5e75('0x144')])){_0x4c75a8['message']=_0x5e75('0x145');throw _0x4c75a8['name']+_0x5e75('0x146');}}};};Dialer['prototype'][_0x5e75('0x147')]=function(_0x525b11,_0x22b1fe,_0x1885e5,_0x47de76){var _0x2b0bc2=this;return function(){var _0x1e671f=!![];return _0x2b0bc2[_0x5e75('0x148')](_0x525b11,_0x22b1fe,_0x1885e5,_0x47de76,_0x1e671f);};};Dialer[_0x5e75('0x1b')][_0x5e75('0x149')]=function(_0x1f66bb,_0x43da70,_0x294b6f,_0x435fb0){var _0x368dc4=this;return function(){var _0x3e7498=![];return _0x368dc4[_0x5e75('0x148')](_0x1f66bb[_0x5e75('0x44')],_0x43da70,_0x294b6f,_0x435fb0,_0x3e7498);};};Dialer[_0x5e75('0x1b')][_0x5e75('0x148')]=function(_0x878f8f,_0x21b8b2,_0x2e5cff,_0x8e325e,_0x334e1a){var _0x4ac182=[];return new BPromise(function(_0x32ecb6,_0xa90eaf){if(!isNotNull(_0x878f8f)){_0x8e325e[_0x5e75('0x3d')]='INTERVAL_IS_NULL';return _0xa90eaf(msgResponse(_0x5e75('0x148'),_0x5e75('0x14a'),_0x2e5cff+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x5e75('0x7e')](_0x878f8f)){_0x8e325e[_0x5e75('0x3d')]=_0x5e75('0x14b');return _0xa90eaf(msgResponse(_0x5e75('0x148'),'Failure',_0x2e5cff+_0x5e75('0x14c')));}if(_0x21b8b2&&_[_0x5e75('0x89')](config['timezones'][_0x21b8b2])){_0x8e325e['message']=_0x5e75('0x14d');return _0xa90eaf(msgResponse(_0x5e75('0x148'),_0x5e75('0x14a'),_0x2e5cff+_0x5e75('0x14e')+_0x21b8b2));}if(_[_0x5e75('0x14f')](_0x878f8f)){for(var _0x2e1920=0x0;_0x2e1920<_0x878f8f[_0x5e75('0x138')];_0x2e1920+=0x1){_0x4ac182[_0x5e75('0x130')](ami[_0x5e75('0xaf')]({'action':'command','command':util['format']('iftime\x20%s,%s',_0x878f8f[_0x2e1920]['interval'],!_[_0x5e75('0x89')](config['timezones'][_0x21b8b2])?_0x21b8b2:'')})['then'](function(_0x14881b){return _0x14881b['content'][_0x5e75('0x150')](_0x5e75('0x151'))>=0x0;})[_0x5e75('0xb2')](myreject(_0xa90eaf)));}}else{_0x4ac182[_0x5e75('0x130')](ami[_0x5e75('0xaf')]({'action':'command','command':util[_0x5e75('0x78')]('iftime\x20%s,%s',_0x878f8f,!_[_0x5e75('0x89')](config[_0x5e75('0x152')][_0x21b8b2])?_0x21b8b2:'')})[_0x5e75('0xb7')](function(_0x177bf4){return _0x177bf4[_0x5e75('0x153')][_0x5e75('0x150')](_0x5e75('0x151'))>=0x0;})[_0x5e75('0xb2')](myreject(_0xa90eaf)));}BPromise['all'](_0x4ac182)[_0x5e75('0xb7')](function(_0x20c08b){var _0x180f68=_[_0x5e75('0x154')](_0x20c08b);if(_0x180f68){return _0x32ecb6(_0x180f68);}else{_0x8e325e[_0x5e75('0x3d')]=_0x334e1a?_0x5e75('0x155'):'INTERVAL_IS_OVERTIME';return _0xa90eaf(msgResponse(_0x5e75('0x156'),_0x5e75('0x14a'),_0x5e75('0x157')+_0x334e1a+'\x20'+_0x2e5cff+_0x5e75('0x158')+util[_0x5e75('0x99')](_0x878f8f,{'showHidden':![],'depth':null})+_0x5e75('0x159')+_0x21b8b2));}})[_0x5e75('0xb2')](function(_0x2bd437){return _0xa90eaf(msgResponse('ifTime',_0x5e75('0x14a'),JSON['stringify'](_0x2bd437)));});});};Dialer[_0x5e75('0x1b')]['checkDialMethod']=function(_0x3212ce){var _0x375067=this;return function(){switch(_0x3212ce[_0x5e75('0x59')]){case _0x5e75('0x15a'):freeVariablesPredictive(_0x3212ce);_0x375067[_0x5e75('0x15b')](_0x3212ce,0x1);break;case _0x5e75('0x15c'):freeVariablesPredictive(_0x3212ce);_0x375067['handlePower'](_0x3212ce,_0x3212ce['dialPowerLevel']);break;case'predictive':_0x375067['predictive'](_0x3212ce);break;case _0x5e75('0x9'):freeVariablesPredictive(_0x3212ce);_0x375067[_0x5e75('0x15b')](_0x3212ce,0x1);break;default:freeVariablesPredictive(_0x3212ce);logger[_0x5e75('0x98')](_0x5e75('0x15d'),_0x3212ce['name'],_0x5e75('0x15e'));}};};Dialer[_0x5e75('0x1b')][_0x5e75('0x15f')]=function(_0x7cb35e){return BPromise[_0x5e75('0xb6')]()[_0x5e75('0xb7')](cmHopper['handlePreviewRecallNotifications'](_0x7cb35e['id'],previewRecallmeReminderInterval))[_0x5e75('0xb7')](function(_0x29ccfd){for(var _0x2b0e31=0x0;_0x2b0e31<_0x29ccfd['length'];_0x2b0e31++){var _0x5126f8=_0x29ccfd[_0x2b0e31][_0x5e75('0x160')][_0x5e75('0x3f')];if(_0x5126f8)io['to'](util[_0x5e75('0x78')]('user:%s',_0x5126f8))[_0x5e75('0xe9')](_0x5e75('0x161'),{'hopper':_0x29ccfd[_0x2b0e31]});}})[_0x5e75('0xb2')](function(_0x9f652d){});};Dialer[_0x5e75('0x1b')]['launchHandleIvr']=function(_0x23048c){var _0x543847=this;return function(){_0x543847['handleIvr'](_0x23048c);};};Dialer[_0x5e75('0x1b')][_0x5e75('0xc')]=function(_0x4ca3bc){var _0x3de74e=this;if(isNotPreview(_0x4ca3bc['dialMethod'])){if(isVoiceQueueOutbound(_0x4ca3bc[_0x5e75('0x4d')])&&isActive(_0x4ca3bc[_0x5e75('0x58')])){_0x4ca3bc[_0x5e75('0xa2')]=!![];BPromise['resolve']()['then'](checkIsLoggedIn(_0x4ca3bc,_0x4ca3bc[_0x5e75('0x51')]))[_0x5e75('0xb7')](checkIsActive(_0x4ca3bc,_0x4ca3bc[_0x5e75('0x58')]))[_0x5e75('0xb7')](checkInterval(_0x4ca3bc))[_0x5e75('0xb7')](_0x3de74e['checkIsTrunkReachable'](_0x4ca3bc))[_0x5e75('0xb7')](_0x3de74e['checkIfTime'](_0x4ca3bc[_0x5e75('0x162')],_0x4ca3bc[_0x5e75('0x163')],_0x4ca3bc[_0x5e75('0x3f')],_0x4ca3bc))[_0x5e75('0xb7')](_0x3de74e[_0x5e75('0x149')](_0x4ca3bc[_0x5e75('0x46')],_0x4ca3bc[_0x5e75('0x163')],_0x4ca3bc[_0x5e75('0x3f')],_0x4ca3bc))['then'](_0x3de74e[_0x5e75('0x164')](_0x4ca3bc))[_0x5e75('0xb2')](loggerCatchQueueSummary(_0x5e75('0x165'),_0x4ca3bc));}else{notSendMessagesQueue(_0x4ca3bc);}}else{freeVariablesPredictive(_0x4ca3bc);if(_0x4ca3bc['dialPreviewRecallmeReminder']){_0x3de74e[_0x5e75('0x15f')](_0x4ca3bc);}}};Dialer[_0x5e75('0x1b')][_0x5e75('0x143')]=function(){var _0x45bc92=this;var _0x10a9a5;for(var _0x439df7 in this[_0x5e75('0x21')]){if(typeof this[_0x5e75('0x21')][_0x439df7]!=='undefined'){_0x10a9a5=this[_0x5e75('0x21')][_0x439df7];if(isCampaignIvr(_0x10a9a5[_0x5e75('0x4d')])&&isActive(_0x10a9a5[_0x5e75('0x75')])){_0x10a9a5['sendMessageOneNotActive']=!![];BPromise[_0x5e75('0xb6')]()[_0x5e75('0xb7')](checkIsActive(_0x10a9a5,_0x10a9a5[_0x5e75('0x75')]))[_0x5e75('0xb7')](checkInterval(_0x10a9a5))[_0x5e75('0xb7')](_0x45bc92[_0x5e75('0x166')](_0x10a9a5))['then'](_0x45bc92[_0x5e75('0x147')](_0x10a9a5[_0x5e75('0x162')],_0x10a9a5[_0x5e75('0x163')],_0x10a9a5['name'],_0x10a9a5))['then'](_0x45bc92['checkIfTimeIntervals'](_0x10a9a5[_0x5e75('0x46')],_0x10a9a5[_0x5e75('0x163')],_0x10a9a5['name'],_0x10a9a5))['then'](_0x45bc92[_0x5e75('0x167')](_0x10a9a5))['catch'](loggerCatchQueueSummary(_0x5e75('0x168'),_0x10a9a5));}else{notSendMessagesCampaign(_0x10a9a5);}}}};function getCallerIdRandom(_0x53f28d,_0x77ff7a){var _0x4fc7e7;var _0x185fe6;var _0x5d6f5a;if(_0x77ff7a<=0x0){_0x77ff7a=0x1;}_0x4fc7e7=new RegExp(_0x5e75('0x169')+_0x77ff7a+'}$');_0x185fe6=Math[_0x5e75('0x16a')](0xa,_0x77ff7a-0x1);_0x5d6f5a=Math[_0x5e75('0x16a')](0xa,_0x77ff7a)-0x1;return util[_0x5e75('0x78')]('%s',_[_0x5e75('0x16b')](_0x53f28d,_0x4fc7e7,_[_0x5e75('0x16c')](_0x185fe6,_0x5d6f5a)));}function extractCalleridName(_0x4cc9f0){var _0x20cf33=_0x4cc9f0[_0x5e75('0x16d')](/"(.*?)"/);return _0x20cf33?_0x20cf33[0x1]:_0x4cc9f0;}function extractCalleridNumber(_0x1c9127){var _0x2f1161=_0x1c9127['match'](/<(.*?)>/);return _0x2f1161?_0x2f1161[0x1]:_0x1c9127;}Dialer['prototype'][_0x5e75('0x16e')]=function(_0x2c9f10,_0x419d9b){var _0x1c6b66=this;var _0x2fd2da=uuid['v4']();this[_0x5e75('0x26')][_0x2fd2da]=new Action(_0x2c9f10,_0x419d9b,_0x2fd2da);return new BPromise(function(_0x6a60bb,_0x20b5ad){if(_[_0x5e75('0x89')](_0x2c9f10)&&typeof _0x2c9f10!=='object'){return _0x20b5ad(msgResponse('originate',_0x5e75('0x14a'),'voiceQueue\x20is\x20undefine'));}if(_['isUndefined'](_0x419d9b[_0x5e75('0x16f')][_0x5e75('0x170')])||_0x419d9b[_0x5e75('0x16f')][_0x5e75('0x170')]===null){return _0x20b5ad(msgResponse(_0x5e75('0x171'),'Failure',_0x5e75('0x172')));}var _0x155830={'XMD-CALLERID':_0x1c6b66['actions'][_0x2fd2da][_0x5e75('0x173')](),'XMD-AGI':_0x2c9f10[_0x5e75('0x10b')]?util['format'](_0x5e75('0x174'),ipAgi,_0x2c9f10['dialQueueProject']):_0x5e75('0x175'),'XMD-AGIAFTER':_0x2c9f10[_0x5e75('0x112')]?util['format'](_0x5e75('0x174'),ipAgi,_0x2c9f10[_0x5e75('0x112')]):'NONE','XMD-QUEUE':_0x2c9f10[_0x5e75('0x4d')]===_0x5e75('0x4e')?util[_0x5e75('0x78')](_0x5e75('0x176'),_0x2c9f10['name'],_0x2c9f10[_0x5e75('0x177')]||'',_0x2c9f10[_0x5e75('0x113')]?'c':'',_0x2c9f10['dialQueueTimeout']||0x3):_0x5e75('0x175'),'XMD-CONTACTID':_0x419d9b['ContactId'],'XMD-CDRTYPE':_0x5e75('0x8'),'CALLERID(all)':_0x1c6b66[_0x5e75('0x26')][_0x2fd2da][_0x5e75('0x173')](),'XMD-AMD':_0x2c9f10[_0x5e75('0xff')]?'ACTIVE':_0x5e75('0x175'),'XMD-DESTINATION':_0x5e75('0x178')};if(_0x2c9f10[_0x5e75('0xff')]){_0x155830['XMD-AMDINITIALSILENCE']=_0x2c9f10[_0x5e75('0x179')]||0x9c4;_0x155830[_0x5e75('0x17a')]=_0x2c9f10[_0x5e75('0x17b')]||0x5dc;_0x155830[_0x5e75('0x17c')]=_0x2c9f10['dialAMDAfterGreetingSilence']||0x320;_0x155830['XMD-AMDTOTALANALYSISTIME']=_0x2c9f10[_0x5e75('0x17d')]||0x1388;_0x155830[_0x5e75('0x17e')]=_0x2c9f10[_0x5e75('0x17f')]||0x64;_0x155830[_0x5e75('0x180')]=_0x2c9f10[_0x5e75('0x181')]||0x32;_0x155830[_0x5e75('0x182')]=_0x2c9f10[_0x5e75('0x183')]||0x3;_0x155830[_0x5e75('0x184')]=_0x2c9f10[_0x5e75('0x185')]||0x100;_0x155830[_0x5e75('0x186')]=_0x2c9f10['dialAMDMaximumWordLength']||0x1388;}if(_0x2c9f10[_0x5e75('0x4d')]===_0x5e75('0x4e')){_0x155830[_0x5e75('0x187')]=_0x419d9b[_0x5e75('0xd4')];}else{_0x155830[_0x5e75('0x188')]=_0x419d9b[_0x5e75('0xd5')];}for(var _0x119892 in _0x419d9b[_0x5e75('0x16f')]){if(typeof _0x419d9b['Contact'][_0x119892]!==_0x5e75('0x9b')){if(isNotNull(_0x419d9b[_0x5e75('0x16f')][_0x119892])&&_0x119892!=='id'&&_0x119892!=='tags'&&_0x119892!==_0x5e75('0x189')&&_0x119892!==_0x5e75('0x18a')){_0x155830[util[_0x5e75('0x78')](_0x5e75('0x18b'),_0x5e75('0x18c'),_[_0x5e75('0x18d')](_0x119892))]=_0x419d9b[_0x5e75('0x16f')][_0x119892];}}}var _0x55d24b=_0x1c6b66[_0x5e75('0xda')](_0x2c9f10[_0x5e75('0x74')])?getCallerId(_0x2c9f10[_0x5e75('0x74')][_0x5e75('0x76')],_0x2c9f10[_0x5e75('0x18e')],_0x2c9f10[_0x5e75('0x18f')]>0x0?getCallerIdRandom(_0x2c9f10['dialOriginateCallerIdNumber'],_0x2c9f10['dialRandomLastDigitCallerIdNumber']):_0x2c9f10[_0x5e75('0x5a')]):getCallerId(_[_0x5e75('0xde')](_0x2c9f10[_0x5e75('0x144')])?_0x2c9f10['Trunk']['callerid']:_0x2c9f10[_0x5e75('0x144')]['callerid'],_0x2c9f10[_0x5e75('0x18e')],_0x2c9f10['dialRandomLastDigitCallerIdNumber']>0x0?getCallerIdRandom(_0x2c9f10['dialOriginateCallerIdNumber'],_0x2c9f10[_0x5e75('0x18f')]):_0x2c9f10['dialOriginateCallerIdNumber']);if(_0x55d24b){_0x155830[_0x5e75('0x190')]=_0x1c6b66[_0x5e75('0x26')][_0x2fd2da][_0x5e75('0x191')]=extractCalleridName(_0x55d24b);_0x155830[_0x5e75('0x192')]=_0x1c6b66[_0x5e75('0x26')][_0x2fd2da][_0x5e75('0x193')]=extractCalleridNumber(_0x55d24b);}return ami['Action']({'actionid':_0x2fd2da,'action':_0x5e75('0x171'),'channel':_0x1c6b66[_0x5e75('0xda')](_0x2c9f10[_0x5e75('0x74')])?util[_0x5e75('0x78')](_0x5e75('0x194'),_0x2c9f10[_0x5e75('0x74')]['name'],isNotNull(_0x2c9f10['dialPrefix'])?_0x2c9f10[_0x5e75('0x5b')][_0x5e75('0x195')]()||'':'',_0x2c9f10[_0x5e75('0x196')]>0x0?_0x419d9b[_0x5e75('0x16f')]['phone'][_0x5e75('0x197')](_0x2c9f10[_0x5e75('0x196')]):_0x419d9b[_0x5e75('0x16f')][_0x5e75('0x170')]):util[_0x5e75('0x78')](_0x5e75('0x194'),_[_0x5e75('0xde')](_0x2c9f10[_0x5e75('0x144')])?_0x2c9f10[_0x5e75('0x74')]['name']:_0x2c9f10['TrunkBackup']['name'],isNotNull(_0x2c9f10[_0x5e75('0x5b')])?_0x2c9f10[_0x5e75('0x5b')][_0x5e75('0x195')]()||'':'',_0x2c9f10[_0x5e75('0x196')]>0x0?_0x419d9b['Contact'][_0x5e75('0x170')][_0x5e75('0x197')](_0x2c9f10[_0x5e75('0x196')]):_0x419d9b[_0x5e75('0x16f')][_0x5e75('0x170')]),'callerid':_0x55d24b,'Exten':_0x5e75('0x178'),'Context':_0x5e75('0x198'),'Priority':'1','variable':_0x155830,'timeout':(_0x2c9f10[_0x5e75('0x199')]||0x1e)*0x3e8,'async':!![],'channelid':_0x2fd2da})['then'](function(_0x3f141a){return _0x6a60bb(_0x3f141a);})[_0x5e75('0xb2')](function(_0x132da7){_0x2c9f10['outboundOriginateFailureCallsDay']+=0x1;var _0x3d1c46=new History(_0x1c6b66[_0x5e75('0x26')][_0x2fd2da]);logger[_0x5e75('0x98')](util['format']('[originateError]:\x20%s',JSON[_0x5e75('0x49')](_0x132da7)));_0x3d1c46[_0x5e75('0xa9')]=0xe;_0x3d1c46['statedesc']='OriginateError';_0x3d1c46[_0x5e75('0xac')]=moment()[_0x5e75('0x78')](_0x5e75('0x107'));_0x3d1c46[_0x5e75('0xab')]=_0x3d1c46[_0x5e75('0xac')];_0x1c6b66[_0x5e75('0xca')](_0x3d1c46)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x19a')));_0x1c6b66[_0x5e75('0xc8')](_0x3d1c46)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x19a')))[_0x5e75('0x1e')](function(){delete _0x1c6b66[_0x5e75('0x26')][_0x2fd2da];return _0x20b5ad(msgResponse('originate','Error',_0x5e75('0x19b')));});});});};Dialer[_0x5e75('0x1b')]['syncOriginateResponse']=function(_0x42de87){var _0x6f1715=this[_0x5e75('0x26')][_0x42de87[_0x5e75('0x12a')]];if(_0x6f1715){delete this[_0x5e75('0x26')][_0x42de87[_0x5e75('0x12a')]];_0x6f1715[_0x5e75('0x11a')]=moment()[_0x5e75('0x78')](_0x5e75('0x107'));var _0x2651d9=_0x6f1715[_0x5e75('0x4d')]===_0x5e75('0x7b')?this['campaigns'][_0x6f1715[_0x5e75('0xb4')]]:this[_0x5e75('0x20')][_0x6f1715['getQueue']()];if(!this['isSuccess'](_0x42de87[_0x5e75('0x19c')])){this[_0x5e75('0xb3')](_0x2651d9);return this[_0x5e75('0x19d')](_0x6f1715,_0x2651d9,_0x42de87)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x19e')));}this[_0x5e75('0x27')][_0x42de87[_0x5e75('0xe4')]]=_0x6f1715;}};Dialer[_0x5e75('0x1b')][_0x5e75('0x19f')]=function(_0x24227e,_0x245515,_0x34ce24){var _0x28fe90=new History(_0x245515);if(_0x28fe90[_0x5e75('0x1a0')]+_0x28fe90[_0x5e75('0x1a1')]+_0x28fe90[_0x5e75('0xf1')]+_0x28fe90[_0x5e75('0xf2')]+_0x28fe90[_0x5e75('0x104')]+_0x28fe90['countabandonedretry']+_0x28fe90['countmachineretry']+_0x28fe90[_0x5e75('0x105')]>=_0x34ce24[_0x5e75('0xf5')]-0x1){return!![];}switch(_0x24227e){case 0x3:if(_0x28fe90[_0x5e75('0xf1')]>=_0x34ce24[_0x5e75('0x1a2')]-0x1){return!![];}this[_0x5e75('0xc0')]({'active':![],'countnoanswerretry':_0x28fe90['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x5e75('0xfa')](_0x34ce24['dialNoAnswerRetryFrequency'],'minutes')[_0x5e75('0x78')](_0x5e75('0x107')),'ContactId':_0x28fe90[_0x5e75('0xfd')],'ListId':_0x28fe90[_0x5e75('0xd3')],'VoiceQueueId':_0x28fe90[_0x5e75('0xd4')]||undefined,'CampaignId':_0x28fe90['CampaignId']||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1a3')));break;case 0x5:if(_0x28fe90['countbusyretry']>=_0x34ce24['dialBusyMaxRetry']-0x1){return!![];}this['rescheduleContact']({'active':![],'countbusyretry':_0x28fe90[_0x5e75('0x1a0')]+=0x1,'scheduledat':moment()[_0x5e75('0xfa')](_0x34ce24[_0x5e75('0x1a4')],_0x5e75('0xfc'))[_0x5e75('0x78')](_0x5e75('0x107')),'ContactId':_0x28fe90[_0x5e75('0xfd')],'ListId':_0x28fe90[_0x5e75('0xd3')],'VoiceQueueId':_0x28fe90['VoiceQueueId']||undefined,'CampaignId':_0x28fe90['CampaignId']||undefined})['catch'](loggerCatch(_0x5e75('0x1a5')));break;case 0x8:if(_0x28fe90['countcongestionretry']>=_0x34ce24[_0x5e75('0x1a6')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countcongestionretry':_0x28fe90[_0x5e75('0x1a1')]+=0x1,'scheduledat':moment()[_0x5e75('0xfa')](_0x34ce24[_0x5e75('0x1a7')],_0x5e75('0xfc'))['format'](_0x5e75('0x107')),'ContactId':_0x28fe90['ContactId'],'ListId':_0x28fe90[_0x5e75('0xd3')],'VoiceQueueId':_0x28fe90['VoiceQueueId']||undefined,'CampaignId':_0x28fe90[_0x5e75('0xd5')]||undefined})['catch'](loggerCatch(_0x5e75('0x1a8')));break;case 0x0:if(_0x28fe90[_0x5e75('0xf2')]>=_0x34ce24[_0x5e75('0x1a9')]-0x1){return!![];}else{this[_0x5e75('0xc0')]({'active':![],'countnosuchnumberretry':_0x28fe90[_0x5e75('0xf2')]+=0x1,'scheduledat':moment()[_0x5e75('0xfa')](_0x34ce24[_0x5e75('0x1aa')],'minutes')[_0x5e75('0x78')](_0x5e75('0x107')),'ContactId':_0x28fe90['ContactId'],'ListId':_0x28fe90['ListId'],'VoiceQueueId':_0x28fe90[_0x5e75('0xd4')]||undefined,'CampaignId':_0x28fe90[_0x5e75('0xd5')]||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1ab')));}break;case 0xa:if(_0x28fe90[_0x5e75('0x104')]>=_0x34ce24[_0x5e75('0x11d')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countdropretry':_0x28fe90[_0x5e75('0x104')]+=0x1,'scheduledat':moment()[_0x5e75('0xfa')](_0x34ce24[_0x5e75('0x11e')],_0x5e75('0xfc'))[_0x5e75('0x78')](_0x5e75('0x107')),'ContactId':_0x28fe90[_0x5e75('0xfd')],'ListId':_0x28fe90[_0x5e75('0xd3')],'VoiceQueueId':_0x28fe90['VoiceQueueId']||undefined,'CampaignId':_0x28fe90['CampaignId']||undefined})['catch'](loggerCatch(_0x5e75('0x11f')));break;case 0xb:if(_0x28fe90[_0x5e75('0xf3')]>=_0x34ce24[_0x5e75('0x125')]-0x1){return!![];}this[_0x5e75('0xc0')]({'active':![],'countabandonedretry':_0x28fe90['countabandonedretry']+=0x1,'scheduledat':moment()[_0x5e75('0xfa')](_0x34ce24[_0x5e75('0x126')],_0x5e75('0xfc'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x28fe90[_0x5e75('0xfd')],'ListId':_0x28fe90['ListId'],'VoiceQueueId':_0x28fe90[_0x5e75('0xd4')]||undefined,'CampaignId':_0x28fe90['CampaignId']||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x127')));break;case 0x13:if(_0x28fe90[_0x5e75('0xf4')]>=_0x34ce24['dialMachineMaxRetry']-0x1){return!![];}this[_0x5e75('0xc0')]({'active':![],'countmachineretry':_0x28fe90[_0x5e75('0xf4')]+=0x1,'scheduledat':moment()[_0x5e75('0xfa')](_0x34ce24[_0x5e75('0xfb')],_0x5e75('0xfc'))[_0x5e75('0x78')](_0x5e75('0x107')),'ContactId':_0x28fe90[_0x5e75('0xfd')],'ListId':_0x28fe90[_0x5e75('0xd3')],'VoiceQueueId':_0x28fe90[_0x5e75('0xd4')]||undefined,'CampaignId':_0x28fe90['CampaignId']||undefined})[_0x5e75('0xb2')](loggerCatch('[rescheduleContact][Machine]'));break;case 0x14:if(_0x28fe90['countagentrejectretry']>=_0x34ce24[_0x5e75('0x1ac')]-0x1){return!![];}this[_0x5e75('0xc0')]({'active':![],'countagentrejectretry':_0x28fe90[_0x5e75('0x105')]+=0x1,'scheduledat':moment()['add'](_0x34ce24[_0x5e75('0x1ad')],_0x5e75('0xfc'))[_0x5e75('0x78')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x28fe90[_0x5e75('0xfd')],'ListId':_0x28fe90[_0x5e75('0xd3')],'VoiceQueueId':_0x28fe90[_0x5e75('0xd4')]||undefined,'CampaignId':_0x28fe90['CampaignId']||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1ae')));break;default:return!![];}};Dialer[_0x5e75('0x1b')]['callProgressDetecting']=function(_0x1ba632,_0xa389ec,_0x2aeab0){var _0x3dfb15=this;var _0x59e375=new History(_0x1ba632);return new BPromise(function(_0x2b5e31,_0x59dacd){if(_[_0x5e75('0x89')](_0xa389ec)&&typeof _0xa389ec!==_0x5e75('0x1af')){return _0x59dacd(msgResponse(_0x5e75('0x1b0'),'Failure',_0x5e75('0x1b1')));}if(_['isUndefined'](_0x2aeab0)&&typeof _0x2aeab0!==_0x5e75('0x1af')){return _0x59dacd(msgResponse(_0x5e75('0x1b0'),'Failure','evt\x20is\x20undefine'));}switch(_0x2aeab0[_0x5e75('0x110')]){case'0':_0xa389ec[_0x5e75('0x63')]+=0x1;_0x59e375['state']=0x0;_0x59e375[_0x5e75('0xaa')]=_0x5e75('0x1b2');_0x59e375['countnosuchnumberretry']+=0x1;_0x59e375['countglobal']+=0x1;ami[_0x5e75('0xe9')]('custom:agentnosuchnumber',ut['buildObj'](_0x1ba632,_0x5e75('0x1b3')));_0x3dfb15[_0x5e75('0xca')](_0x59e375)['catch'](loggerCatch(_0x5e75('0xf0')));if(_0x3dfb15['checkRetriveMax'](0x0,_0x1ba632,_0xa389ec)){if(_0x59e375[_0x5e75('0xf2')]>=_0xa389ec[_0x5e75('0x1a9')]){_0x3dfb15[_0x5e75('0xf8')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1b4'));}else{_0x3dfb15[_0x5e75('0xf6')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1b4'));}}break;case'3':_0xa389ec[_0x5e75('0x62')]+=0x1;_0x59e375[_0x5e75('0xa9')]=0x3;_0x59e375[_0x5e75('0xaa')]=_0x5e75('0x1b5');_0x59e375[_0x5e75('0xf1')]+=0x1;_0x59e375[_0x5e75('0x103')]+=0x1;ami[_0x5e75('0xe9')](_0x5e75('0x1b6'),ut[_0x5e75('0xeb')](_0x1ba632,_0x5e75('0x1b7')));_0x3dfb15[_0x5e75('0xca')](_0x59e375)[_0x5e75('0xb2')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x3dfb15[_0x5e75('0x19f')](0x3,_0x1ba632,_0xa389ec)){if(_0x59e375[_0x5e75('0xf1')]>=_0xa389ec[_0x5e75('0x1a2')]){_0x3dfb15['createStateFinal'](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1b8'));}else{_0x3dfb15[_0x5e75('0xf6')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1b8'));}}break;case'5':_0xa389ec[_0x5e75('0x1b9')]+=0x1;_0x59e375[_0x5e75('0xa9')]=0x5;_0x59e375[_0x5e75('0xaa')]=_0x5e75('0x1ba');_0x59e375[_0x5e75('0x1a0')]+=0x1;_0x59e375[_0x5e75('0x103')]+=0x1;ami[_0x5e75('0xe9')](_0x5e75('0x1bb'),ut[_0x5e75('0xeb')](_0x1ba632,_0x5e75('0x1bc')));_0x3dfb15[_0x5e75('0xca')](_0x59e375)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1bd')));if(_0x3dfb15[_0x5e75('0x19f')](0x5,_0x1ba632,_0xa389ec)){if(_0x59e375['countbusyretry']>=_0xa389ec[_0x5e75('0x1be')]){_0x3dfb15[_0x5e75('0xf8')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1bf'));}else{_0x3dfb15['stateGlobal'](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1bf'));}}break;case'8':_0xa389ec[_0x5e75('0x5e')]+=0x1;_0x59e375[_0x5e75('0xa9')]=0x8;_0x59e375[_0x5e75('0xaa')]=_0x5e75('0x1c0');_0x59e375[_0x5e75('0x1a1')]+=0x1;_0x59e375['countglobal']+=0x1;ami['emit'](_0x5e75('0x1c1'),ut[_0x5e75('0xeb')](_0x1ba632,_0x5e75('0x1c2')));_0x3dfb15[_0x5e75('0xca')](_0x59e375)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1c3')));if(_0x3dfb15[_0x5e75('0x19f')](0x8,_0x1ba632,_0xa389ec)){if(_0x59e375[_0x5e75('0x1a1')]>=_0xa389ec[_0x5e75('0x1a6')]){_0x3dfb15[_0x5e75('0xf8')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1c4'));}else{_0x3dfb15[_0x5e75('0xf6')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1c4'));}}break;case'11':_0xa389ec[_0x5e75('0x1c5')]+=0x1;_0x59e375[_0x5e75('0xa9')]=0xb;_0x59e375[_0x5e75('0xaa')]=_0x5e75('0x122');_0x59e375['countabandonedretry']+=0x1;_0x59e375[_0x5e75('0x103')]+=0x1;_0x3dfb15['createHistory'](_0x59e375)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x128')));if(_0x3dfb15['checkRetriveMax'](0xb,_0x1ba632,_0xa389ec)){if(_0x59e375[_0x5e75('0xf3')]>=_0xa389ec['dialAbandonedMaxRetry']){_0x3dfb15[_0x5e75('0xf8')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1c6'));}else{_0x3dfb15[_0x5e75('0xf6')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1c6'));}}break;case'20':_0xa389ec['outboundRejectCallsDay']+=0x1;_0x59e375[_0x5e75('0xa9')]=0x14;_0x59e375[_0x5e75('0xaa')]='AgentReject';_0x59e375[_0x5e75('0x105')]+=0x1;_0x59e375['countglobal']+=0x1;ami['emit'](_0x5e75('0x1c7'),ut['buildObj'](_0x1ba632,'agentreject'));_0x3dfb15[_0x5e75('0xca')](_0x59e375)['catch'](loggerCatch(_0x5e75('0x1c8')));if(_0x3dfb15[_0x5e75('0x19f')](0x14,_0x1ba632,_0xa389ec)){if(_0x59e375[_0x5e75('0x105')]>=_0xa389ec['dialAgentRejectMaxRetry']){_0x3dfb15[_0x5e75('0xf8')](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1c9'));}else{_0x3dfb15['stateGlobal'](_0x59e375,_0x2b5e31,_0x59dacd,_0x5e75('0x1c9'));}}break;default:_0xa389ec[_0x5e75('0x67')]+=0x1;_0x59e375['state']=0xc;_0x59e375[_0x5e75('0xaa')]=_0x2aeab0[_0x5e75('0x110')];_0x3dfb15[_0x5e75('0xca')](_0x59e375)[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1ca')));if(_0x3dfb15[_0x5e75('0x19f')](_0x2aeab0['reason'],_0x1ba632,_0xa389ec)){if(_0x59e375[_0x5e75('0x1a0')]+_0x59e375[_0x5e75('0x1a1')]+_0x59e375[_0x5e75('0xf1')]+_0x59e375[_0x5e75('0xf2')]+_0x59e375[_0x5e75('0x104')]+_0x59e375[_0x5e75('0xf3')]+_0x59e375['countmachineretry']+_0x59e375[_0x5e75('0x105')]>=_0xa389ec['dialGlobalMaxRetry']){_0x3dfb15['stateGlobal'](_0x59e375,_0x2b5e31,_0x59dacd,_0x2aeab0['reason']);}else{_0x3dfb15[_0x5e75('0xf8')](_0x59e375,_0x2b5e31,_0x59dacd,_0x2aeab0['reason']);}}}});};Dialer[_0x5e75('0x1b')][_0x5e75('0xf6')]=function(_0x52faf3,_0x2c24c7,_0x1a8b0d,_0x1588da){var _0x2f4cd9=new Final(_0x52faf3);_0x2f4cd9[_0x5e75('0xa9')]=0xf;_0x2f4cd9['statedesc']=_0x5e75('0x1cb');this[_0x5e75('0xf8')](_0x2f4cd9,_0x2c24c7,_0x1a8b0d,_0x1588da);};Dialer[_0x5e75('0x1b')][_0x5e75('0xf8')]=function(_0x1ec9c3,_0x47ded3,_0x40a7cd,_0x1b6122){this[_0x5e75('0xc8')](_0x1ec9c3)[_0x5e75('0xb7')](function(){return _0x47ded3(msgResponse(_0x5e75('0x1b0'),_0x5e75('0xd9'),_0x1b6122));})['catch'](function(){return _0x40a7cd(msgResponse(_0x5e75('0x1cc'),_0x5e75('0x14a'),'contact\x20not\x20moved'));});};Dialer['prototype'][_0x5e75('0xa')]=function(_0x31370c){var _0x349e20=_0x31370c[_0x5e75('0x1cd')]/0x64;var _0x237d1e=_0x31370c[_0x5e75('0x61')]/(_0x31370c[_0x5e75('0x61')]+_0x31370c['outboundAnswerCallsDay']);var _0x2d5283=Math[_0x5e75('0x1ce')](_0x31370c['predictiveIntervalAvailable']*(_0x31370c[_0x5e75('0x1cf')]/0x64));var _0x8b496e=Math[_0x5e75('0x1ce')](_0x31370c[_0x5e75('0x6e')]*(_0x31370c[_0x5e75('0x1d0')]/0x64));var _0x447762=_0x31370c[_0x5e75('0xa3')]+_0x31370c[_0x5e75('0x55')];var _0x49157e=Math[_0x5e75('0x1d1')](_0x31370c[_0x5e75('0x71')]*_0x31370c['erlangAbandonmentRate']*_0x31370c['predictiveIntervalHitRate']*_0x31370c[_0x5e75('0x6d')]);if(_[_0x5e75('0x89')](_0x31370c[_0x5e75('0x2a')])){if(!_['isUndefined'](_0x31370c[_0x5e75('0x29')])){_0x31370c[_0x5e75('0x29')]=undefined;loggerPredictive['error'](_0x5e75('0x1d2'),_0x5e75('0x1d3'));}if(!_[_0x5e75('0x89')](_0x31370c[_0x5e75('0x93')])){loggerPredictive['error'](_0x5e75('0x1d2'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x31370c[_0x5e75('0x93')]);_0x31370c[_0x5e75('0x93')]=undefined;}_0x31370c['startProgressive']=moment()[_0x5e75('0x78')](_0x5e75('0x107'));loggerPredictive[_0x5e75('0x81')](_0x31370c['name'],_0x5e75('0x1d4'),_0x31370c[_0x5e75('0x2a')]);this['handlePower'](_0x31370c,0x1);}else if(ifInterval(_0x31370c[_0x5e75('0x1d5')],_0x31370c['startProgressive'])){this[_0x5e75('0x15b')](_0x31370c,0x1);loggerPredictiveCalls[_0x5e75('0x81')](_0x5e75('0x1d6'),_0x31370c[_0x5e75('0x2a')],_0x31370c['name']);_0x31370c[_0x5e75('0x71')]=0x0;_0x31370c[_0x5e75('0x6c')]=0x0;}else if(_0x349e20<_0x237d1e&&_0x31370c['dialPredictiveOptimization']===_0x5e75('0x1d7')){freeVariablesPredictive(_0x31370c);loggerPredictive['info'](_0x5e75('0x1d8'),_0x5e75('0x1d9'),_0x237d1e,_0x5e75('0x2a'),_0x31370c['name']);}else if(_0x49157e<_0x31370c['predictiveIntervalErlangCallsDroppedCalls']&&_0x31370c['dialPredictiveOptimization']===_0x5e75('0x1d7')){freeVariablesPredictive(_0x31370c);loggerPredictive[_0x5e75('0x81')]('[stopMethodPredictive][ReStartProgressive][ExceededDropInterval]',_0x5e75('0x1da'),_0x49157e,_0x5e75('0x1db'),_0x31370c['predictiveIntervalErlangCallsDroppedCalls'],_0x5e75('0x2a'),_0x31370c[_0x5e75('0x3f')]);}else if(!ifInterval(_0x31370c['dialPredictiveInterval'],_0x31370c[_0x5e75('0x2a')])&&_[_0x5e75('0x89')](_0x31370c[_0x5e75('0x29')])&&!_[_0x5e75('0x89')](_0x31370c['startProgressive'])){_0x31370c['startPredictive']=moment()[_0x5e75('0x78')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x5e75('0x81')](_0x31370c[_0x5e75('0x3f')],_0x5e75('0x1dc'),_0x31370c[_0x5e75('0x29')]);this['averageHandleTime'](_0x31370c[_0x5e75('0x1d5')])[_0x5e75('0xb7')](this[_0x5e75('0x1dd')](_0x31370c))['then'](mergeDataErlangB(_0x31370c))[_0x5e75('0xb7')](this['startMethodPredictive'](_0x31370c))[_0x5e75('0xb2')](loggerCatchPredictive(_0x5e75('0x1de'),_0x31370c));}else if(!ifInterval(_0x31370c[_0x5e75('0x1d5')],_0x31370c[_0x5e75('0x29')])){_0x31370c[_0x5e75('0x6c')]=0x0;_0x31370c[_0x5e75('0x29')]=moment()[_0x5e75('0x78')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x5e75('0x81')](_0x31370c[_0x5e75('0x3f')],_0x5e75('0x1df'),_0x31370c[_0x5e75('0x29')]);clearInterval(_0x31370c[_0x5e75('0x93')]);_0x31370c['handlePredictive']=undefined;this['averageHandleTime'](_0x31370c[_0x5e75('0x1d5')])['then'](this[_0x5e75('0x1dd')](_0x31370c))[_0x5e75('0xb7')](mergeDataErlangB(_0x31370c))[_0x5e75('0xb7')](this[_0x5e75('0x1e0')](_0x31370c))['catch'](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x31370c));}else if(_0x31370c[_0x5e75('0x6e')]&&_0x447762<_0x31370c['predictiveIntervalAvailable']-_0x8b496e){freeVariablesPredictive(_0x31370c);loggerPredictive[_0x5e75('0x81')](_0x31370c[_0x5e75('0x3f')],_0x5e75('0x1e1'),_0x447762,_0x5e75('0x1e2'),_0x31370c['predictiveIntervalAvailable'],'-',_0x8b496e,'=',_0x31370c[_0x5e75('0x6e')]-_0x8b496e,')');}else if(_0x31370c[_0x5e75('0x6e')]&&_0x447762>_0x31370c['predictiveIntervalAvailable']+_0x2d5283){freeVariablesPredictive(_0x31370c);loggerPredictive[_0x5e75('0x81')](_0x31370c[_0x5e75('0x3f')],_0x5e75('0x1e1'),_0x447762,_0x5e75('0x1e3'),_0x31370c[_0x5e75('0x6e')],'+',_0x2d5283,'=',_0x31370c[_0x5e75('0x6e')]+_0x2d5283,')');}};Dialer['prototype'][_0x5e75('0x1dd')]=function(_0x575284){var _0x21ee9a=this;return function(_0x52f640){return new BPromise(function(_0x4777ca,_0x59ab9b){_['merge'](_0x575284,_0x52f640[0x0]);if(checkGetDataPredictive(_0x52f640[0x0])){var _0x192b89=_0x575284['predictiveIntervalAvailable']=_0x575284[_0x5e75('0x55')]+_0x575284[_0x5e75('0xa3')];var _0xc0d649=_0x575284[_0x5e75('0x1d5')]*0x3c;var _0x172112=_0x52f640[0x0][_0x5e75('0x87')]+_0x52f640[0x0][_0x5e75('0x85')];var _0xc02116=(_0x52f640[0x0][_0x5e75('0x68')]+_0x52f640[0x0][_0x5e75('0x6a')]+_0x52f640[0x0][_0x5e75('0x69')])/_0x52f640[0x0][_0x5e75('0x6f')];_0x575284[_0x5e75('0x1e4')]=_0xc02116>0x0?_0xc02116:0x1;switch(_0x575284[_0x5e75('0x1e5')]){case'dropRate':var _0x2fb3d5=_0x575284['dialPredictiveOptimizationPercentage']/0x64;return _0x21ee9a['abandonmentRate'](_0x192b89,_0xc0d649,_0x172112,_0xc02116,_0x2fb3d5)[_0x5e75('0xb7')](function(_0x1296a0){return _0x4777ca(_0x1296a0);});case _0x5e75('0x1e6'):var _0x2e5ab5=_0x575284[_0x5e75('0x1cd')]/0x64;return _0x21ee9a[_0x5e75('0x1e7')](_0x192b89,_0xc0d649,_0x172112,_0xc02116,_0x2e5ab5)[_0x5e75('0xb7')](function(_0x2f26ef){return _0x4777ca(_0x2f26ef);});default:return _0x59ab9b(msgResponse(_0x5e75('0x1e8'),'Failure',_0x5e75('0x1e9')));}}else{return _0x59ab9b(msgResponse(_0x5e75('0x1e8'),_0x5e75('0x14a'),_0x5e75('0x1ea')));}});};};Dialer['prototype'][_0x5e75('0x1eb')]=function(_0x56fad0){var _0x44ce6f=this;return function(_0x5e5448){return new BPromise(function(_0x45b213,_0x437d23){_[_0x5e75('0x91')](_0x56fad0,_0x5e5448[0x0]);if(checkGetDataPredictive(_0x5e5448[0x0])){loggerPredictive['info'](JSON[_0x5e75('0x49')](_0x5e5448[0x0]));if(_0x56fad0[_0x5e75('0x1e5')]===_0x5e75('0x1d7')){return _0x44ce6f['getVoiceQueueRtPauses'](_0x56fad0['id'])[_0x5e75('0xb7')](function(_0x3a10cf){var _0x3d2f6c=_0x56fad0[_0x5e75('0x51')]-_0x3a10cf[0x0][_0x5e75('0x1ec')];var _0x2f49b1=_0x56fad0[_0x5e75('0x1d5')]*0x3c;var _0x260189=_0x5e5448[0x0][_0x5e75('0x87')]+_0x5e5448[0x0][_0x5e75('0x85')];var _0x143d57=(_0x5e5448[0x0][_0x5e75('0x68')]+_0x5e5448[0x0][_0x5e75('0x6a')]+_0x5e5448[0x0][_0x5e75('0x69')])/_0x5e5448[0x0][_0x5e75('0x6f')];var _0x3431c9=_0x56fad0[_0x5e75('0x1cd')]/0x64;_0x56fad0[_0x5e75('0x1ed')]=_0x3a10cf[0x0]['outboundQueuePauses']||0x0;_0x56fad0[_0x5e75('0x1e4')]=_0x143d57>0x0?_0x143d57:0x1;return _0x44ce6f[_0x5e75('0x1ee')](_0x3d2f6c,_0x2f49b1,_0x260189,_0x143d57,_0x3431c9);})['then'](function(_0x289e79){return _0x45b213(_0x289e79);})[_0x5e75('0xb2')](function(_0x1a53ea){return _0x437d23(msgResponse(_0x5e75('0x1ef'),'Failure',JSON[_0x5e75('0x49')](_0x1a53ea)));});}if(_0x56fad0[_0x5e75('0x1e5')]===_0x5e75('0x1e6')){return _0x44ce6f[_0x5e75('0xc6')](_0x56fad0['id'])[_0x5e75('0xb7')](function(_0xee1a5e){var _0x23e1da=_0x56fad0['loggedIn']-_0xee1a5e[0x0][_0x5e75('0x1ec')];var _0x9094cd=_0x56fad0[_0x5e75('0x1d5')]*0x3c;var _0x5a37bb=_0x5e5448[0x0][_0x5e75('0x87')]+_0x5e5448[0x0][_0x5e75('0x85')];var _0x42771b=(_0x5e5448[0x0][_0x5e75('0x68')]+_0x5e5448[0x0][_0x5e75('0x6a')]+_0x5e5448[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x5e5448[0x0][_0x5e75('0x6f')];var _0x54f24c=_0x56fad0[_0x5e75('0x1cd')]/0x64;_0x56fad0['predictiveIntervalPauses']=_0xee1a5e[0x0][_0x5e75('0x1ec')]||0x0;_0x56fad0[_0x5e75('0x1e4')]=_0x42771b>0x0?_0x42771b:0x1;return _0x44ce6f['busyFactor'](_0x23e1da,_0x9094cd,_0x5a37bb,_0x42771b,_0x54f24c);})['then'](function(_0x4d8c18){return _0x45b213(_0x4d8c18);})[_0x5e75('0xb2')](function(_0x45ea24){return _0x437d23(msgResponse('[CatchErlangB]',_0x5e75('0x14a'),JSON['stringify'](_0x45ea24)));});}}else{return _0x437d23(msgResponse(_0x5e75('0x1e8'),'Failure',_0x5e75('0x1ea')));}});};};Dialer['prototype'][_0x5e75('0x1e0')]=function(_0x270661){var _0x1269b3=this;return function(){var _0xa3e68a=0x0;var _0x8fa39e=Math[_0x5e75('0x1d1')](_0x270661[_0x5e75('0x72')]*0x3e8);if(_0x8fa39e>0x0){_0x8fa39e=_0x8fa39e<0x64?0x64:_0x8fa39e;loggerPredictive['info'](_0x270661[_0x5e75('0x3f')],'one\x20call\x20every:',_0x8fa39e,_0x5e75('0x4a'));_0x270661[_0x5e75('0x93')]=setInterval(function(){_0x1269b3[_0x5e75('0x93')](_0x270661);loggerPredictiveCalls['info'](_0x5e75('0x1f0'),_0xa3e68a+=0x1);},_0x8fa39e);}else{loggerPredictive[_0x5e75('0x81')](_0x270661[_0x5e75('0x3f')],_0x5e75('0x1f1'));}};};Dialer[_0x5e75('0x1b')][_0x5e75('0x1f2')]=function(_0x1120e8,_0xdf16d5){var _0x24fd00=this;return function(_0x1c36f1){if(_[_0x5e75('0x7e')](_0x1c36f1)){if(_['isNil'](_0xdf16d5[_0x5e75('0x1f3')])||!_0xdf16d5[_0x5e75('0x1f4')]){if(_0x1120e8[_0x5e75('0x59')]===_0x5e75('0x9')){_0x1120e8[_0x5e75('0x132')]=_['isUndefined'](_0x1120e8[_0x5e75('0x132')])?!![]:_0x1120e8['queueStatusComplete'];var _0x44de21=uuid['v4']();_0x24fd00[_0x5e75('0x26')][_0x44de21]=new Action(_0x1120e8,_0xdf16d5,_0x44de21);loggerBooked[_0x5e75('0x81')]('[booked][checkContactBlack]',_0x44de21,'queueStatusComplete:\x20',JSON[_0x5e75('0x49')](_0x1120e8['queueStatusComplete']),_0x5e75('0x1f5'),_0x1120e8[_0x5e75('0x3f')]);if(_0x1120e8[_0x5e75('0x132')]){_0x1120e8[_0x5e75('0x132')]=![];_0x24fd00[_0x5e75('0x12f')][_0x24fd00[_0x5e75('0x26')][_0x44de21]['queue']]=[];ami[_0x5e75('0xaf')]({'actionid':_0x44de21,'action':'queuestatus','queue':_0x1120e8['name']})[_0x5e75('0xb2')](function(){_0x24fd00[_0x5e75('0xb3')](_0x1120e8);_0x24fd00[_0x5e75('0xc0')]({'active':![],'ContactId':_0x24fd00[_0x5e75('0x26')][_0x44de21][_0x5e75('0xfd')],'ListId':_0x24fd00[_0x5e75('0x26')][_0x44de21][_0x5e75('0xd3')],'VoiceQueueId':_0x24fd00['actions'][_0x44de21]['VoiceQueueId']||undefined,'CampaignId':_0x24fd00[_0x5e75('0x26')][_0x44de21][_0x5e75('0xd5')]||undefined})['catch'](loggerCatch(_0x5e75('0x1f6')));delete _0x24fd00['actions'][_0x44de21];});}else{loggerBooked[_0x5e75('0x81')]('[booked][checkContactBlack][else]',JSON[_0x5e75('0x49')](_0x1120e8[_0x5e75('0x132')]),_0x5e75('0x1f5'),_0x1120e8[_0x5e75('0x3f')]);_0x24fd00['updateOriginated'](_0x1120e8);_0x24fd00['rescheduleContact']({'active':![],'ContactId':_0x24fd00[_0x5e75('0x26')][_0x44de21][_0x5e75('0xfd')],'ListId':_0x24fd00[_0x5e75('0x26')][_0x44de21][_0x5e75('0xd3')],'VoiceQueueId':_0x24fd00['actions'][_0x44de21]['VoiceQueueId']||undefined,'CampaignId':_0x24fd00[_0x5e75('0x26')][_0x44de21][_0x5e75('0xd5')]||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1f6')));delete _0x24fd00[_0x5e75('0x26')][_0x44de21];}}else{return _0x24fd00[_0x5e75('0x16e')](_0x1120e8,_0xdf16d5);}}else{if(getDiff(_0xdf16d5[_0x5e75('0x1f7')])<_0x1120e8[_0x5e75('0x1f8')]*0x3c){if(_0xdf16d5[_0x5e75('0x160')]&&!_0xdf16d5['Agent']['voicePause']){_0x24fd00['preview'][_0x5e75('0x134')](_0xdf16d5['id'])[_0x5e75('0x1e')](function(){_0x24fd00[_0x5e75('0xb3')](_0x1120e8);});}else{_0x24fd00[_0x5e75('0xc2')]({'active':![]},_0xdf16d5['id'],0x1)[_0x5e75('0x1e')](function(){_0x24fd00[_0x5e75('0xb3')](_0x1120e8);});}}else{_0x1120e8['outboundReCallsDay']+=0x1;_0x24fd00[_0x5e75('0xb3')](_0x1120e8);if(_0x1120e8[_0x5e75('0x1f9')]){_0x24fd00[_0x5e75('0xc0')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0xdf16d5[_0x5e75('0xfd')],'ListId':_0xdf16d5[_0x5e75('0xd3')],'VoiceQueueId':_0xdf16d5['VoiceQueueId']||undefined,'CampaignId':_0xdf16d5['CampaignId']||undefined})[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1fa')));_0x24fd00[_0x5e75('0xca')](createObjHistory(_0x1120e8,_0xdf16d5,_0x5e75('0x1fb'),0x17,'RecallInQueue'))[_0x5e75('0xb2')](loggerCatch(_0x5e75('0x1fc')));}else{_0x24fd00['saveInDb'](createObjHistory(_0x1120e8,_0xdf16d5,_0x5e75('0x1fd'),0x16,'RecallFailedTimeout'),_0x5e75('0x1fe'),_0x5e75('0x1ff'));}}}}else{_0x1120e8[_0x5e75('0x5d')]+=0x1;_0x24fd00[_0x5e75('0xd1')](createObjHistory(_0x1120e8,_0xdf16d5,_0x5e75('0x200'),0xd,_0x5e75('0x201')),_0x5e75('0x202'),_0x5e75('0x203'));throw _0x5e75('0x204');}};};Dialer[_0x5e75('0x1b')][_0x5e75('0x205')]=function(_0x3b2d37){var _0x315e2b=this;var _0xd77150=_0x3b2d37[_0x5e75('0x206')]-_0x3b2d37['originated']-_0x3b2d37[_0x5e75('0xc4')];emitCampaignSummary(_0x3b2d37);if(_0xd77150>0x0){if(_0xd77150>this['maxNumberOriginate']){_0xd77150=this[_0x5e75('0x24')];}_0x3b2d37[_0x5e75('0xc4')]+=_0xd77150;this[_0x5e75('0x207')](_0x3b2d37['id'],_0xd77150,_0x3b2d37[_0x5e75('0x208')],_0x3b2d37)[_0x5e75('0xb7')](function(_0x592824){_0x3b2d37[_0x5e75('0xc4')]-=_0xd77150;_0x3b2d37[_0x5e75('0xc4')]=_0x3b2d37[_0x5e75('0xc4')]>0x0?_0x3b2d37[_0x5e75('0xc4')]:0x0;if(!checkContactEmpty(_0x592824)){_0x3b2d37[_0x5e75('0x3d')]=_0x5e75('0xa0');logger['info']('[getContactCampaign2][Empty]'+_0x3b2d37[_0x5e75('0x3f')]);}else{_0x3b2d37[_0x5e75('0x70')]+=_0x592824[_0x5e75('0x138')];_0x3b2d37[_0x5e75('0x3d')]=_0x5e75('0x209');for(var _0x3b196f=0x0;_0x3b196f<_0x592824[_0x5e75('0x138')];_0x3b196f+=0x1){_0x3b2d37[_0x5e75('0x20a')]+=0x1;if(_['isNil'](_0x592824[_0x3b196f])||_['isNil'](_0x592824[_0x3b196f][_0x5e75('0x16f')])||_[_0x5e75('0xde')](_0x592824[_0x3b196f][_0x5e75('0x16f')][_0x5e75('0x170')])){_0x315e2b['emptyContact'](_0x5e75('0x20b'),_0x3b2d37,_0x592824[_0x3b196f]);}else{_0x315e2b[_0x5e75('0xbc')](_[_0x5e75('0xd2')](_0x592824[_0x3b196f],[_0x5e75('0xd5'),_0x5e75('0x20c')]))[_0x5e75('0xb7')](_0x315e2b[_0x5e75('0x1f2')](_0x3b2d37,_0x592824[_0x3b196f]))[_0x5e75('0xb2')](_0x315e2b[_0x5e75('0xce')](_0x5e75('0x20d'),_0x3b2d37));}}}})['catch'](loggerGetContactDialer(_0x5e75('0x20e'),_0x3b2d37,_0xd77150));}};Dialer[_0x5e75('0x1b')][_0x5e75('0x15b')]=function(_0x1bea19,_0x9f6362){var _0x4383a8=this;var _0x505b23=[];var _0x8832f4=_0x9f6362>=0x1?_0x9f6362:0x1;if(_0x1bea19['dialMethod']===_0x5e75('0x9')){_0x8832f4=0x1;}var _0x56d6d1=Math[_0x5e75('0x1d1')](_0x1bea19[_0x5e75('0xa3')]*_0x8832f4)-_0x1bea19[_0x5e75('0x70')]-_0x1bea19[_0x5e75('0xc4')];emitVoiceQueueSummary(_0x1bea19);if(_0x1bea19['dialLimitQueue']>0x0){var _0x3cdf4e=_0x1bea19[_0x5e75('0x20f')]-_0x1bea19[_0x5e75('0x70')]-_0x1bea19[_0x5e75('0x55')]-_0x1bea19['temp']-_0x1bea19[_0x5e75('0x52')];if(_0x56d6d1>_0x3cdf4e){_0x56d6d1=_0x3cdf4e;}}if(_0x56d6d1>0x0){if(_0x1bea19[_0x5e75('0x59')]===_0x5e75('0x9')){_0x56d6d1=0x1;}if(_0x56d6d1>this['maxNumberOriginate']){_0x56d6d1=this[_0x5e75('0x24')];}_0x1bea19['temp']+=_0x56d6d1;for(var _0x4b48f9 in this[_0x5e75('0x22')]){if(typeof this[_0x5e75('0x22')][_0x4b48f9]!==_0x5e75('0x9b')){if(this['agents'][_0x4b48f9][_0x5e75('0xa9')]===_0x5e75('0x210')&&this[_0x5e75('0x22')][_0x4b48f9]['status']===_0x5e75('0xdc')){_0x505b23[_0x5e75('0x130')](this['agents'][_0x4b48f9]['id']);}}}this['getContactDialer'](_0x1bea19['id'],_0x505b23,_0x56d6d1,_0x1bea19['dialOrderByScheduledAt'],_0x1bea19)[_0x5e75('0xb7')](function(_0x3f5f47){_0x1bea19[_0x5e75('0xc4')]-=_0x56d6d1;_0x1bea19[_0x5e75('0xc4')]=_0x1bea19[_0x5e75('0xc4')]>0x0?_0x1bea19[_0x5e75('0xc4')]:0x0;if(!checkContactEmpty(_0x3f5f47)){_0x4383a8[_0x5e75('0xb8')](_0x1bea19)['then'](sendMessageReschedule(_0x1bea19))[_0x5e75('0xb2')](loggerCatch(_0x5e75('0xb9')));}else{_0x1bea19['originated']+=_0x3f5f47[_0x5e75('0x138')];_0x1bea19[_0x5e75('0x3d')]=_0x1bea19[_0x5e75('0x59')]===_0x5e75('0x9')?'ACTIVE':_0x5e75('0x209');for(var _0x147fa4=0x0;_0x147fa4<_0x3f5f47[_0x5e75('0x138')];_0x147fa4+=0x1){if(_[_0x5e75('0xde')](_0x3f5f47[_0x147fa4])||_['isNil'](_0x3f5f47[_0x147fa4]['Contact'])||_[_0x5e75('0xde')](_0x3f5f47[_0x147fa4][_0x5e75('0x16f')]['phone'])){_0x4383a8[_0x5e75('0xcf')](_0x5e75('0x20b'),_0x1bea19,_0x3f5f47[_0x147fa4]);}else{_0x4383a8[_0x5e75('0xba')](_[_0x5e75('0xd2')](_0x3f5f47[_0x147fa4],[_0x5e75('0xd4'),_0x5e75('0x20c')]))[_0x5e75('0xb7')](_0x4383a8[_0x5e75('0x1f2')](_0x1bea19,_0x3f5f47[_0x147fa4]))[_0x5e75('0xb2')](_0x4383a8[_0x5e75('0xce')](_0x5e75('0x20b'),_0x1bea19));}}}})[_0x5e75('0xb2')](loggerGetContactDialer(_0x5e75('0x211'),_0x1bea19,_0x56d6d1));}};Dialer[_0x5e75('0x1b')][_0x5e75('0x93')]=function(_0x15f3c9){if(_0x15f3c9[_0x5e75('0x20f')]>0x0){var _0x316897=_0x15f3c9[_0x5e75('0x20f')]-_0x15f3c9['originated']-_0x15f3c9[_0x5e75('0x55')];if(_0x316897>0x0){this[_0x5e75('0x212')](_0x15f3c9);}else{loggerPredictiveCalls['info'](_0x5e75('0x213'));}}else{this[_0x5e75('0x212')](_0x15f3c9);}};Dialer[_0x5e75('0x1b')]['tryOriginatePredictive']=function(_0x553697){var _0x3d1f80=this;var _0xda0c69=[];_0x553697['originated']+=0x1;for(var _0x3186e6 in this[_0x5e75('0x22')]){if(typeof this[_0x5e75('0x22')][_0x3186e6]!==_0x5e75('0x9b')){if(this[_0x5e75('0x22')][_0x3186e6][_0x5e75('0xa9')]===_0x5e75('0x210')&&this[_0x5e75('0x22')][_0x3186e6]['status']==='reachable'){_0xda0c69[_0x5e75('0x130')](this['agents'][_0x3186e6]['id']);}}}this[_0x5e75('0x214')](_0x553697['id'],_0xda0c69,0x1,_0x553697[_0x5e75('0x208')],_0x553697)[_0x5e75('0xb7')](function(_0xceea15){if(!checkContactEmpty(_0xceea15)){checkContactLowerLimitOriginate(_0x553697,0x1,0x0);_0x3d1f80[_0x5e75('0xb8')](_0x553697)['then'](sendMessageReschedule(_0x553697))['catch'](loggerCatch('[countReScheduled]\x20'));}else{_0x553697[_0x5e75('0x3d')]=_0x5e75('0x209');if(_[_0x5e75('0xde')](_0xceea15[0x0])||_['isNil'](_0xceea15[0x0][_0x5e75('0x16f')])||_[_0x5e75('0xde')](_0xceea15[0x0][_0x5e75('0x16f')]['phone'])){_0x3d1f80[_0x5e75('0xcf')]('[actionOriginate]\x20',_0x553697,_0xceea15[0x0]);}else{_0x3d1f80[_0x5e75('0xba')](_[_0x5e75('0xd2')](_0xceea15[0x0],[_0x5e75('0xd4'),_0x5e75('0x20c')]))['then'](_0x3d1f80[_0x5e75('0x1f2')](_0x553697,_0xceea15[0x0]))[_0x5e75('0xb2')](_0x3d1f80[_0x5e75('0xce')](_0x5e75('0x215'),_0x553697));}}})[_0x5e75('0xb2')](loggerGetContactDialer('[getContactDialerPredictive]',_0x553697,0x1));emitVoiceQueueSummary(_0x553697);};Dialer['prototype']['abandonmentRate']=function(_0x49bafb,_0x863701,_0x3e85fc,_0x5a7e75,_0x3e07db,_0x152cbd){loggerPredictive['info'](_0x5e75('0x216'));loggerPredictive[_0x5e75('0x81')](_0x5e75('0x217'),_0x49bafb);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x218'),_0x863701);loggerPredictive['info']('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3e85fc);loggerPredictive['info'](_0x5e75('0x219'),_0x5a7e75);loggerPredictive['info'](_0x5e75('0x21a'),_0x3e07db);loggerPredictive['info'](_0x5e75('0x88'));return new BPromise(function(_0x3619c1,_0x227560){if(_0x49bafb<=0x0||isNaN(_0x49bafb)){return _0x227560(msgResponse(_0x5e75('0x21b'),_0x5e75('0x48'),'m\x20=\x20'+_0x49bafb));}if(_0x3e85fc<=0x0||isNaN(_0x3e85fc)){return _0x227560(msgResponse(_0x5e75('0x21b'),_0x5e75('0x48'),'Ts\x20=\x20'+_0x3e85fc));}if(_0x5a7e75<=0x0||isNaN(_0x5a7e75)){return _0x227560(msgResponse('[abandonmentRate]',_0x5e75('0x48'),_0x5e75('0x21c')+_0x5a7e75));}if(_0x863701<=0x0||isNaN(_0x863701)){return _0x227560(msgResponse(_0x5e75('0x21b'),'Error','interval\x20=\x20'+_0x863701));}if(_0x3e07db<=0x0||isNaN(_0x3e07db)){return _0x227560(msgResponse('[abandonmentRate]',_0x5e75('0x48'),_0x5e75('0x21d')+_0x3e07db));}_0x152cbd=_0x152cbd||0x0;var _0x14e240=0x1/_0x3e85fc;var _0x265ee8=0x0;var _0x38125c=0x0;var _0x227c14=0x0;var _0x296474=0x0;for(var _0x4a8e06=0x0;_0x227c14<_0x3e07db;_0x4a8e06+=0x1){_0x38125c=_0x4a8e06/_0x863701;_0x265ee8=(_0x5a7e75*_0x38125c+_0x152cbd)/_0x14e240;_0x227c14=erlangb(_0x265ee8,_0x49bafb);_0x296474=_0x265ee8/_0x49bafb*(0x1-erlangb(_0x265ee8,_0x49bafb));}return _0x3619c1({'erlangCalls':_0x4a8e06,'erlangCallToSecond':_0x863701/_0x4a8e06,'erlangAbandonmentRate':_0x227c14,'erlangBusyFactor':_0x296474});});};Dialer[_0x5e75('0x1b')]['busyFactor']=function(_0x27ed25,_0x34e3f0,_0x3c1be8,_0x5d27ec,_0xc5030c,_0x117d9){loggerPredictive[_0x5e75('0x81')](_0x5e75('0x21e'));loggerPredictive[_0x5e75('0x81')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x27ed25);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x218'),_0x34e3f0);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x21f'),_0x3c1be8);loggerPredictive['info'](_0x5e75('0x219'),_0x5d27ec);loggerPredictive[_0x5e75('0x81')]('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xc5030c);loggerPredictive[_0x5e75('0x81')](_0x5e75('0x88'));return new BPromise(function(_0x3a113f,_0x3d496a){if(_0x27ed25<=0x0||isNaN(_0x27ed25)){return _0x3d496a(msgResponse(_0x5e75('0x220'),_0x5e75('0x48'),_0x5e75('0x221')+_0x27ed25));}if(_0x3c1be8<=0x0||isNaN(_0x3c1be8)){return _0x3d496a(msgResponse(_0x5e75('0x220'),_0x5e75('0x48'),_0x5e75('0x222')+_0x3c1be8));}if(_0x5d27ec<=0x0||isNaN(_0x5d27ec)){return _0x3d496a(msgResponse(_0x5e75('0x220'),'Error',_0x5e75('0x21c')+_0x5d27ec));}if(_0x34e3f0<=0x0||isNaN(_0x34e3f0)){return _0x3d496a(msgResponse(_0x5e75('0x220'),_0x5e75('0x48'),_0x5e75('0x223')+_0x34e3f0));}if(_0xc5030c<=0x0||isNaN(_0xc5030c)){return _0x3d496a(msgResponse(_0x5e75('0x220'),'Error',_0x5e75('0x224')+_0xc5030c));}_0x117d9=_0x117d9||0x0;var _0x4f442f=0x1/_0x3c1be8;var _0x367050=0x0;var _0x1ba134=0x0;var _0x4aa0db=0x0;var _0x49cc5a=0x0;for(var _0x14c0f1=0x0;_0x49cc5a<_0xc5030c;_0x14c0f1+=0x1){_0x1ba134=_0x14c0f1/_0x34e3f0;_0x367050=(_0x5d27ec*_0x1ba134+_0x117d9)/_0x4f442f;_0x4aa0db=erlangb(_0x367050,_0x27ed25);_0x49cc5a=_0x367050/_0x27ed25*(0x1-erlangb(_0x367050,_0x27ed25));}return _0x3a113f({'erlangCalls':_0x14c0f1,'erlangCallToSecond':_0x34e3f0/_0x14c0f1,'erlangAbandonmentRate':_0x4aa0db,'erlangBusyFactor':_0x49cc5a});});};module[_0x5e75('0x225')]=Dialer;