Built motion from commit 9d0783e6.|2.6.13
[motion2.git] / server / services / ami / dialer / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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VG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','AVG\x20Talk\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','predictiveIntervalAvgTalktime','---------------------------','Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive','predictiveIntervalAvgHoldtime','Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive','History\x20information\x20are\x20empty','---------\x20ErlangB\x20---------','Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','erlangCalls','One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20','erlangAbandonmentRate','merge','getSeconds','startProgressive\x20value\x20cleared','startPredictive\x20value\x20cleared','handlePredictive','handlePredictive\x20interval\x20cleared','error','checkContactLowerLimitOriginate','contactsRescheduled','message','CAMPAIGN_STATUS','CONTACTS_RESCHEDULED','[getContactDialer2][ReScheduled]','contacts','NO_AVAILABLE_CONTACTS','[getContactDialer2][Empty]','state','statedesc','endtime','starttime','queueStatusComplete','stringify','pick','Interval','NULL_INTERVAL','Intervals','\x20INTERVAL_IS_NULL','\x20NOT\x20Active','isIVRCampaign','campaign:ivr:%s','campaign:save','originated','sendMessageOneNotActive','INACTIVE','[syncQueueSummary]\x20Campaign\x20Ivr:\x20','DISACTIVED','is\x20disactive','[ifTime][Action]','isTrunkReachable','active','SIP/%s','status','unmonitored','checkIsTrunkReachable','Trunk','TrunkBackup','TRUNK_NOT_REACHABLE','\x20trunk\x20is\x20not\x20reachable','checkIfTime','ifTimeIvr','Failure','\x20Intervals\x20is\x20null\x20'];(function(_0x273f77,_0xe5b0cb){var _0x71e147=function(_0x564056){while(--_0x564056){_0x273f77['push'](_0x273f77['shift']());}};_0x71e147(++_0xe5b0cb);}(_0xcedb,0x186));var _0xbced=function(_0x4a8b39,_0xb46871){_0x4a8b39=_0x4a8b39-0x0;var _0x37a991=_0xcedb[_0x4a8b39];return _0x37a991;};'use strict';var util=require('util');var _=require('lodash');var uuid=require(_0xbced('0x0'));var moment=require(_0xbced('0x1'));var rr=require('rr');var Redis=require(_0xbced('0x2'));var utils=require(_0xbced('0x3'));var hopperUtils=require('./utils/hopper');var ut=require(_0xbced('0x4'));var config=require('../../../config/environment/');var logger=require(_0xbced('0x5'))('dialer');var loggerBooked=require('../../../config/logger')(_0xbced('0x6'));var loggerPredictive=require(_0xbced('0x5'))('predictive');var loggerPredictiveCalls=require(_0xbced('0x5'))(_0xbced('0x7'));var loggerSyncQueueSummary=require(_0xbced('0x5'))(_0xbced('0x8'));var ami=require('../ami');config['redis']=_[_0xbced('0x9')](config[_0xbced('0xa')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xbced('0xa')]));var cmHopper=require(_0xbced('0xb'));var voiceQueueRt=require(_0xbced('0xc'));var RpcSetting=require(_0xbced('0xd'));var Interval=require('../rpc/interval');var Action=require('./models/action');var History=require(_0xbced('0xe'));var Final=require('./models/final');var AgentComplete=require(_0xbced('0xf'));var QueueCallerAbandon=require(_0xbced('0x10'));var Hangup=require(_0xbced('0x11'));var ipAgi=process[_0xbced('0x12')][_0xbced('0x13')]||_0xbced('0x14');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0xbced('0x15')][_0xbced('0x16')]=function(_0x1f2221){this[_0xbced('0x17')]=this['tail']?this['tail'][_0xbced('0x18')](_0x1f2221):_0x1f2221();};function Dialer(_0x23c424,_0x1f4d5d){this[_0xbced('0x19')]=new Sequence();this[_0xbced('0x1a')]=_0x1f4d5d;this[_0xbced('0x1b')]=_0x23c424[_0xbced('0x1b')];this[_0xbced('0x1c')]=_0x23c424[_0xbced('0x1c')];this[_0xbced('0x1d')]=_0x23c424[_0xbced('0x1d')];this[_0xbced('0x1e')]=_0x23c424[_0xbced('0x1e')];this[_0xbced('0x1f')]=config[_0xbced('0x1f')]||0x2;this[_0xbced('0x20')]={};this[_0xbced('0x21')]={};this[_0xbced('0x22')]={};this[_0xbced('0x23')]={};this[_0xbced('0x24')]={};this[_0xbced('0x25')]={};this[_0xbced('0x26')]={};this[_0xbced('0x27')]={};this[_0xbced('0x28')]={};this['queueBookedRR']={};this[_0xbced('0x29')]={};ami['on'](_0xbced('0x2a'),this['syncAgentConnect'][_0xbced('0x2b')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0xbced('0x2b')](this));ami['on'](_0xbced('0x2c'),this['syncOriginateResponse'][_0xbced('0x2b')](this));ami['on'](_0xbced('0x2d'),this['syncAgentComplete'][_0xbced('0x2b')](this));ami['on'](_0xbced('0x2e'),this[_0xbced('0x8')]['bind'](this));ami['on'](_0xbced('0x2f'),this[_0xbced('0x30')][_0xbced('0x2b')](this));ami['on'](_0xbced('0x31'),this['syncHangup']['bind'](this));ami['on'](_0xbced('0x32'),this[_0xbced('0x33')]['bind'](this));ami['on'](_0xbced('0x34'),this[_0xbced('0x35')][_0xbced('0x2b')](this));ami['on']('queuemember',this[_0xbced('0x36')][_0xbced('0x2b')](this));ami['on'](_0xbced('0x37'),this[_0xbced('0x38')][_0xbced('0x2b')](this));this[_0xbced('0x39')]();this['loopClearZombieChannels']();RpcSetting['getSettings']()['then'](function(_0x2836f2){previewRecallmeReminderInterval=_0x2836f2['previewRecallmeReminderInterval'];});}function isNotNull(_0x21ce9e){return _0x21ce9e!==null&&!_[_0xbced('0x3a')](_0x21ce9e);}function msgResponse(_0x4af097,_0x3a6482,_0x5bbdbd){return{'action':_0x4af097,'response':_0x3a6482,'message':_0x5bbdbd,'stack':_0x5bbdbd};}function emit(_0x234730,_0x183e46,_0x55a425){io['to'](_0x234730)[_0xbced('0x3b')](_0x183e46,_0x55a425);}function emitOutboundVoiceQueueSummary(_0xe0c4ba){if(_0xe0c4ba[_0xbced('0x3c')]===_0xbced('0x3d')){logger[_0xbced('0x3e')](_0xbced('0x3f'),util[_0xbced('0x40')](_0xe0c4ba,{'showHidden':![],'depth':null}));emit(util[_0xbced('0x41')]('voice:queue:%s',_0xe0c4ba[_0xbced('0x42')]),_0xbced('0x43'),_0xe0c4ba);}}function checkGetDataPredictive(_0x295d2a){if(isNotNull(_0x295d2a)&&!_[_0xbced('0x44')](_0x295d2a)){loggerPredictive[_0xbced('0x45')](_0xbced('0x46'));loggerPredictive[_0xbced('0x45')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x295d2a[_0xbced('0x47')]);loggerPredictive[_0xbced('0x45')](_0xbced('0x48'),_0x295d2a['predictiveIntervalAnsweredCalls']);loggerPredictive[_0xbced('0x45')](_0xbced('0x49'),_0x295d2a[_0xbced('0x4a')]);loggerPredictive[_0xbced('0x45')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x295d2a[_0xbced('0x4b')]);loggerPredictive[_0xbced('0x45')](_0xbced('0x4c'),_0x295d2a['predictiveIntervalAvgHoldtime']);loggerPredictive['info'](_0xbced('0x4d'),_0x295d2a[_0xbced('0x4e')]);loggerPredictive[_0xbced('0x45')](_0xbced('0x4f'));if(_0x295d2a[_0xbced('0x47')]>0x0){if(!_[_0xbced('0x3a')](_0x295d2a[_0xbced('0x4e')])&&_0x295d2a[_0xbced('0x4e')]>0x0){return!![];}loggerPredictive['info'](_0xbced('0x50'));if(!_[_0xbced('0x3a')](_0x295d2a[_0xbced('0x51')])&&_0x295d2a[_0xbced('0x51')]>0x0){return!![];}loggerPredictive[_0xbced('0x45')](_0xbced('0x52'));}else{loggerPredictive[_0xbced('0x45')]('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive[_0xbced('0x45')](_0xbced('0x53'));}return![];}function mergeDataErlangB(_0x16b674){return function(_0x4296cb){loggerPredictive[_0xbced('0x45')](_0xbced('0x54'));loggerPredictive[_0xbced('0x45')](_0xbced('0x55'),_0x4296cb[_0xbced('0x56')]);loggerPredictive[_0xbced('0x45')](_0xbced('0x57'),_0x4296cb['erlangCallToSecond']);loggerPredictive[_0xbced('0x45')](_0xbced('0x58'),_0x4296cb['erlangAbandonmentRate']);loggerPredictive[_0xbced('0x45')](_0xbced('0x59'),_0x4296cb['erlangBusyFactor']);loggerPredictive[_0xbced('0x45')](_0xbced('0x58'),_0x4296cb[_0xbced('0x5a')]);loggerPredictive[_0xbced('0x45')](_0xbced('0x4f'));_[_0xbced('0x5b')](_0x16b674,_0x4296cb);};}function ifInterval(_0xf3794d,_0x2410a0){if(_[_0xbced('0x3a')](_0x2410a0)){return![];}return utils[_0xbced('0x5c')](undefined,_0x2410a0)<_0xf3794d*0x3c;}function clearPredictiveAttributes(_0x4ab3e9){if(_0x4ab3e9[_0xbced('0x26')]){_0x4ab3e9['startProgressive']=undefined;loggerPredictive[_0xbced('0x3e')](_0x4ab3e9[_0xbced('0x42')],_0xbced('0x5d'));}if(_0x4ab3e9[_0xbced('0x25')]){_0x4ab3e9[_0xbced('0x25')]=undefined;loggerPredictive[_0xbced('0x3e')](_0x4ab3e9[_0xbced('0x42')],_0xbced('0x5e'));}if(_0x4ab3e9['handlePredictive']){clearInterval(_0x4ab3e9[_0xbced('0x5f')]);_0x4ab3e9['handlePredictive']=undefined;loggerPredictive[_0xbced('0x3e')](_0x4ab3e9['name'],_0xbced('0x60'));}}function loggerCatchPredictive(_0x215559,_0x579d48){return function(_0x3213f8){loggerPredictive[_0xbced('0x61')](_0x579d48[_0xbced('0x42')],_0x215559);loggerPredictive['error'](_0x3213f8['stack']);clearPredictiveAttributes(_0x579d48);};}function loggerCatch(_0x31ba8d){return function(_0x15feed){logger[_0xbced('0x61')](_0x31ba8d,util[_0xbced('0x40')](_0x15feed,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x5550f6,_0x56b10a,_0x1662e0){return function(_0x5ba108){utils[_0xbced('0x62')](_0x56b10a,_0x1662e0,0x0);logger[_0xbced('0x61')](_0x5550f6,util[_0xbced('0x40')](_0x5ba108,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x21176b){return function(_0x12238e){if(isNotNull(_0x12238e)&&isNotNull(_0x12238e[0x0])){if(_0x12238e[0x0][_0xbced('0x63')]>0x0){_0x21176b[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x66')];logger[_0xbced('0x45')](_0xbced('0x67')+_0x21176b[_0xbced('0x42')],_0x12238e[0x0][_0xbced('0x63')],_0xbced('0x68'));}else{_0x21176b[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x69')];logger[_0xbced('0x45')](_0xbced('0x6a')+_0x21176b[_0xbced('0x42')]);}}};}function createObjHistory(_0x40103f,_0x3b1823,_0x321cef,_0x30bcd9,_0x362ed8){_0x40103f[_0xbced('0x64')]=_0x321cef;var _0x3e06ff=new Action(_0x40103f,_0x3b1823);var _0x2a9dcf=new History(_0x3e06ff);_0x2a9dcf[_0xbced('0x6b')]=_0x30bcd9;_0x2a9dcf[_0xbced('0x6c')]=_0x362ed8;_0x2a9dcf[_0xbced('0x6d')]=_0x3e06ff[_0xbced('0x6e')];return _0x2a9dcf;}function unlockQueueStatus(_0x3c935d,_0x11a6fe){setTimeout(function(){if(_[_0xbced('0x3a')](_0x3c935d['queueStatusComplete'])){loggerBooked['error']('[unlockQueueStatus][undefined]',_0x11a6fe);}_0x3c935d[_0xbced('0x6f')]=!![];loggerBooked[_0xbced('0x45')]('[booked][unlockQueueStatus]',_0x11a6fe,JSON[_0xbced('0x70')](_[_0xbced('0x71')](_0x3c935d,['name',_0xbced('0x6f')])));},0x1f3);}function checkInterval(_0x3d2d0d){return function(){if(!isNotNull(_0x3d2d0d[_0xbced('0x72')])){_0x3d2d0d[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x73')];throw _0x3d2d0d[_0xbced('0x42')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x3d2d0d[_0xbced('0x72')][_0xbced('0x74')])){_0x3d2d0d[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x73')];throw _0x3d2d0d['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0xbced('0x44')](_0x3d2d0d['Interval'][_0xbced('0x74')]))){_0x3d2d0d[_0xbced('0x64')]=utils[_0xbced('0x65')]['NULL_INTERVAL'];throw _0x3d2d0d[_0xbced('0x42')]+_0xbced('0x75');}};}function checkIsIVRCampaignActive(_0x2caa20){return function(){if(!utils['isIVRCampaignActive'](_0x2caa20)){_0x2caa20[_0xbced('0x64')]=utils[_0xbced('0x65')]['INACTIVE'];throw _0x2caa20[_0xbced('0x42')]+_0xbced('0x76');}};}function emitCampaignSummary(_0x33a13e){if(utils[_0xbced('0x77')](_0x33a13e)){emit(util[_0xbced('0x41')](_0xbced('0x78'),_0x33a13e[_0xbced('0x42')]),_0xbced('0x79'),_0x33a13e);}}function loggerCatchQueueSummary(_0x498c32,_0x2d2225){return function(_0x536c1d){clearPredictiveAttributes(_0x2d2225);emitCampaignSummary(_0x2d2225);loggerSyncQueueSummary['debug'](_0x498c32,util[_0xbced('0x40')](_0x536c1d,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x152d61){if(_0x152d61['sendMessageOneNotActive']){if(_0x152d61[_0xbced('0x7a')]===0x0){_0x152d61[_0xbced('0x7b')]=![];_0x152d61[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x7c')];loggerSyncQueueSummary[_0xbced('0x3e')](_0xbced('0x7d'),_0x152d61[_0xbced('0x42')],'is\x20not\x20active');}else{_0x152d61[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x7e')];loggerSyncQueueSummary[_0xbced('0x3e')](_0xbced('0x7d'),_0x152d61[_0xbced('0x42')],_0xbced('0x7f'));}emitCampaignSummary(_0x152d61);}}function myreject(_0x12b6af){return function(_0x1aafc7){return _0x12b6af(msgResponse(_0xbced('0x80'),'Error',JSON['stringify'](_0x1aafc7)));};}Dialer[_0xbced('0x15')][_0xbced('0x81')]=function(_0x3d9e62){return!_[_0xbced('0x3a')](_0x3d9e62)&&_0x3d9e62&&!_['isUndefined'](_0x3d9e62[_0xbced('0x42')])&&!_[_0xbced('0x3a')](_0x3d9e62['active'])&&_0x3d9e62[_0xbced('0x82')]&&(this[_0xbced('0x1e')][util['format'](_0xbced('0x83'),_0x3d9e62[_0xbced('0x42')])][_0xbced('0x84')]==='reachable'||this['trunks'][util[_0xbced('0x41')](_0xbced('0x83'),_0x3d9e62[_0xbced('0x42')])][_0xbced('0x84')]===_0xbced('0x85'));};Dialer['prototype'][_0xbced('0x86')]=function(_0x578b9d){var _0x53d7f2=this;return function(){if(!_0x53d7f2[_0xbced('0x81')](_0x578b9d[_0xbced('0x87')])){if(!_0x53d7f2[_0xbced('0x81')](_0x578b9d[_0xbced('0x88')])){_0x578b9d['message']=utils[_0xbced('0x65')][_0xbced('0x89')];throw _0x578b9d[_0xbced('0x42')]+_0xbced('0x8a');}}};};Dialer[_0xbced('0x15')][_0xbced('0x8b')]=function(_0x38c4c4,_0x62babe,_0x4b7d69,_0x1b0650){var _0x5cb635=this;return function(){var _0x2ae377=!![];return _0x5cb635[_0xbced('0x8c')](_0x38c4c4,_0x62babe,_0x4b7d69,_0x1b0650,_0x2ae377);};};Dialer[_0xbced('0x15')]['checkIfTimeIntervals']=function(_0x33f798,_0x25d53f,_0xf43134,_0x5caf67){var _0x37c905=this;return function(){var _0x3a008a=![];return _0x37c905['ifTimeIvr'](_0x33f798[_0xbced('0x74')],_0x25d53f,_0xf43134,_0x5caf67,_0x3a008a);};};Dialer[_0xbced('0x15')][_0xbced('0x8c')]=function(_0x253b33,_0x2c88e9,_0x493620,_0x32dd37,_0xb50ecf){var _0x500ffc=[];return new Promise(function(_0x1113a6,_0x1a408e){if(!isNotNull(_0x253b33)){_0x32dd37[_0xbced('0x64')]=utils['CAMPAIGN_STATUS'][_0xbced('0x73')];return _0x1a408e(msgResponse('ifTime',_0xbced('0x8d'),_0x493620+_0xbced('0x8e')));}if(_[_0xbced('0x44')](_0x253b33)){_0x32dd37[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x8f')];return _0x1a408e(msgResponse('ifTime',_0xbced('0x8d'),_0x493620+_0xbced('0x90')));}if(_0x2c88e9&&_[_0xbced('0x3a')](config[_0xbced('0x91')][_0x2c88e9])){_0x32dd37[_0xbced('0x64')]=utils['CAMPAIGN_STATUS'][_0xbced('0x92')];return _0x1a408e(msgResponse(_0xbced('0x93'),'Failure',_0x493620+_0xbced('0x94')+_0x2c88e9));}if(_[_0xbced('0x95')](_0x253b33)){for(var _0x3d6dc2=0x0;_0x3d6dc2<_0x253b33[_0xbced('0x96')];_0x3d6dc2+=0x1){_0x500ffc[_0xbced('0x97')](ami['Action']({'action':_0xbced('0x98'),'command':util[_0xbced('0x41')](_0xbced('0x99'),_0x253b33[_0x3d6dc2]['interval'],!_[_0xbced('0x3a')](config[_0xbced('0x91')][_0x2c88e9])?_0x2c88e9:'')})[_0xbced('0x9a')](function(_0x33a325){return _0x33a325['content'][_0xbced('0x9b')](_0xbced('0x9c'))>=0x0;})[_0xbced('0x9d')](myreject(_0x1a408e)));}}else{_0x500ffc[_0xbced('0x97')](ami[_0xbced('0x9e')]({'action':'command','command':util[_0xbced('0x41')]('iftime\x20%s,%s',_0x253b33,!_[_0xbced('0x3a')](config[_0xbced('0x91')][_0x2c88e9])?_0x2c88e9:'')})[_0xbced('0x9a')](function(_0x2b2f17){return _0x2b2f17[_0xbced('0x9f')][_0xbced('0x9b')]('true')>=0x0;})[_0xbced('0x9d')](myreject(_0x1a408e)));}Promise[_0xbced('0xa0')](_0x500ffc)[_0xbced('0x9a')](function(_0xd7af5c){var _0x424637=_[_0xbced('0xa1')](_0xd7af5c);if(_0x424637){return _0x1113a6(_0x424637);}else{_0x32dd37[_0xbced('0x64')]=_0xb50ecf?utils['CAMPAIGN_STATUS'][_0xbced('0xa2')]:utils['CAMPAIGN_STATUS'][_0xbced('0xa3')];return _0x1a408e(msgResponse(_0xbced('0xa4'),_0xbced('0x8d'),_0xbced('0xa5')+_0xb50ecf+'\x20'+_0x493620+_0xbced('0xa6')+util[_0xbced('0x40')](_0x253b33,{'showHidden':![],'depth':null})+_0xbced('0xa7')+_0x2c88e9));}})['catch'](function(_0x22a726){return _0x1a408e(msgResponse('ifTime','Failure',JSON['stringify'](_0x22a726)));});});};Dialer[_0xbced('0x15')][_0xbced('0x39')]=function(){var _0x7836b3=this;return cmHopper[_0xbced('0xa8')]({'active':![]},{'where':{'active':!![]}})['then'](function(){setInterval(function(){_0x7836b3[_0xbced('0xa9')]();},0x3e8);});};Dialer[_0xbced('0x15')]['syncCampaigns']=function(){var _0x3f78ce=this;var _0xb7fbf4;for(var _0x1a2951 in this[_0xbced('0x1c')]){if(typeof this['campaigns'][_0x1a2951]!==_0xbced('0xaa')){_0xb7fbf4=this[_0xbced('0x1c')][_0x1a2951];if(utils['isIVRCampaign'](_0xb7fbf4)&&utils[_0xbced('0xab')](_0xb7fbf4)){_0xb7fbf4[_0xbced('0x7b')]=!![];Promise[_0xbced('0xac')]()[_0xbced('0x9a')](checkIsIVRCampaignActive(_0xb7fbf4))[_0xbced('0x9a')](checkInterval(_0xb7fbf4))[_0xbced('0x9a')](_0x3f78ce['checkIsTrunkReachable'](_0xb7fbf4))['then'](_0x3f78ce[_0xbced('0x8b')](_0xb7fbf4[_0xbced('0xad')],_0xb7fbf4[_0xbced('0xae')],_0xb7fbf4[_0xbced('0x42')],_0xb7fbf4))[_0xbced('0x9a')](_0x3f78ce[_0xbced('0xaf')](_0xb7fbf4['Interval'],_0xb7fbf4[_0xbced('0xae')],_0xb7fbf4[_0xbced('0x42')],_0xb7fbf4))[_0xbced('0x9a')](_0x3f78ce[_0xbced('0xb0')](_0xb7fbf4))['catch'](loggerCatchQueueSummary('[syncCampaigns]',_0xb7fbf4));}else{notSendMessagesCampaign(_0xb7fbf4);}}}};Dialer[_0xbced('0x15')][_0xbced('0xb1')]=function(_0x26fd1e){if(_0x26fd1e[_0xbced('0xb2')]!==_0xbced('0xb3')){clearPredictiveAttributes(_0x26fd1e);}switch(_0x26fd1e[_0xbced('0xb2')]){case _0xbced('0xb4'):this[_0xbced('0xb5')](_0x26fd1e,0x1);break;case _0xbced('0xb6'):this['handlePower'](_0x26fd1e,_0x26fd1e[_0xbced('0xb7')]);break;case _0xbced('0xb3'):this[_0xbced('0xb3')](_0x26fd1e);break;case _0xbced('0x6'):this[_0xbced('0xb5')](_0x26fd1e,0x1);break;default:logger[_0xbced('0x61')](_0xbced('0xb8'),_0x26fd1e[_0xbced('0x42')],_0xbced('0xb9'));}};Dialer[_0xbced('0x15')][_0xbced('0x93')]=function(_0x56e2a1,_0x5bfa4a){var _0xd7225d=_0x56e2a1[_0xbced('0xae')];var _0x426141=_0x5bfa4a?_0x56e2a1[_0xbced('0xad')]:_0x56e2a1[_0xbced('0x72')]['Intervals'];logger['silly'](_0xbced('0xba'),_0x426141,_0xd7225d,_0x56e2a1['name'],util['format']('Voice\x20Queue\x20%s\x20$s',_0x56e2a1['name'],_0x56e2a1['id']));var _0xe9660a=null;return Interval[_0xbced('0xbb')](_0x426141,_0xd7225d)[_0xbced('0x9a')](function(_0x11ea8e){if(_0x11ea8e===!![]){return _0x11ea8e;}else{_0x56e2a1[_0xbced('0x64')]=_0x5bfa4a?utils[_0xbced('0x65')][_0xbced('0xa2')]:utils[_0xbced('0x65')]['OVERTIME_INTERVAL'];_0xe9660a=msgResponse(_0xbced('0xa4'),_0xbced('0x8d'),_0xbced('0xa5')+_0x5bfa4a+'\x20'+_0x56e2a1[_0xbced('0x42')]+'\x20Interval\x20is\x20overtime:\x20'+util[_0xbced('0x40')](_0x426141,{'showHidden':![],'depth':null})+_0xbced('0xa7')+_0xd7225d);}if(_0xe9660a!==null){logger[_0xbced('0xbc')]('Dialer::ifTime()\x20errResponse\x20NOT\x20NULL:',_0xe9660a);_0xe9660a['isGlobal']=_0x5bfa4a;throw _0xe9660a;}})[_0xbced('0x9d')](function(_0xaf694b){logger[_0xbced('0x61')](_0xbced('0xbd'),_0xaf694b);throw msgResponse(_0xbced('0x80'),'Error',util['inspect'](_0xaf694b,{'showHidden':![],'depth':null}));});};Dialer[_0xbced('0x15')]['syncAgentConnect']=function(_0x339f96){if(this[_0xbced('0x1b')][_0x339f96[_0xbced('0xbe')]]){if(this[_0xbced('0x23')][_0x339f96[_0xbced('0xbf')]]&&this[_0xbced('0x23')][_0x339f96[_0xbced('0xbf')]][_0xbced('0x3c')]!==_0xbced('0xc0')){this[_0xbced('0xc1')](this[_0xbced('0x1b')][_0x339f96['queue']]);this[_0xbced('0x23')][_0x339f96[_0xbced('0xbf')]][_0xbced('0xc2')]=moment()[_0xbced('0x41')](_0xbced('0xc3'));}}};Dialer['prototype'][_0xbced('0xc4')]=function(_0x8065a4){var _0x3a2d97=this[_0xbced('0x23')][_0x8065a4[_0xbced('0xbf')]];if(this['voiceQueues'][_0x8065a4[_0xbced('0xbe')]]){if(_0x3a2d97&&_0x3a2d97['type']!==_0xbced('0xc0')){delete this[_0xbced('0x23')][_0x8065a4[_0xbced('0xbf')]];this[_0xbced('0x1b')][_0x8065a4[_0xbced('0xbe')]][_0xbced('0xc5')]+=0x1;var _0x15e440=new AgentComplete(_0x3a2d97,_0x8065a4);if(_0x8065a4[_0xbced('0xc6')]===_0xbced('0xc7')){_0x15e440['agiafterat']=this[_0xbced('0x1b')][_0x8065a4[_0xbced('0xbe')]][_0xbced('0xc8')]&&this['voiceQueues'][_0x8065a4[_0xbced('0xbe')]][_0xbced('0xc9')]?moment()['format'](_0xbced('0xc3')):undefined;}hopperUtils[_0xbced('0xca')](_0x15e440)[_0xbced('0x9d')](loggerCatch(_0xbced('0xcb')));hopperUtils[_0xbced('0xcc')](_0x15e440)[_0xbced('0x9d')](loggerCatch(_0xbced('0xcd')));}}};Dialer[_0xbced('0x15')][_0xbced('0xce')]=function(_0x59920a){var _0x33a07b=this['uniqueId'][_0x59920a[_0xbced('0xbf')]];var _0x298a68=this;var _0x597c08=![];var _0x1d82a2;var _0x68bbe9;if(this['voiceQueues'][_0x59920a[_0xbced('0xbe')]]){if(_0x33a07b&&_0x33a07b[_0xbced('0x3c')]!==_0xbced('0xc0')){delete this[_0xbced('0x23')][_0x59920a[_0xbced('0xbf')]];this[_0xbced('0xc1')](this[_0xbced('0x1b')][_0x59920a[_0xbced('0xbe')]]);_0x33a07b['droptime']=moment()[_0xbced('0x41')](_0xbced('0xc3'));var _0x487b61=new QueueCallerAbandon(_0x33a07b,_0x59920a);if(utils[_0xbced('0x5c')](_0x33a07b[_0xbced('0xcf')],_0x33a07b[_0xbced('0xd0')])>=_0x33a07b[_0xbced('0xd1')]){this[_0xbced('0x1b')][_0x59920a[_0xbced('0xbe')]][_0xbced('0x4a')]+=0x1;this[_0xbced('0x1b')][_0x59920a[_0xbced('0xbe')]]['outboundDropCallsDayTimeout']+=0x1;this['voiceQueues'][_0x59920a['queue']][_0xbced('0xd2')]+=0x1;_0x487b61[_0xbced('0x6b')]=0xa;_0x487b61['statedesc']=_0xbced('0xd3');_0x487b61['dropreason']='TIMEOUT';_0x487b61[_0xbced('0xd4')]=this[_0xbced('0x1b')][_0x59920a[_0xbced('0xbe')]][_0xbced('0xc8')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x487b61[_0xbced('0xd5')]+=0x1;_0x487b61[_0xbced('0xd6')]+=0x1;_0x1d82a2=this[_0xbced('0x1b')][_0x59920a[_0xbced('0xbe')]][_0xbced('0xd7')];_0x68bbe9=this['voiceQueues'][_0x59920a['queue']][_0xbced('0xd8')];hopperUtils[_0xbced('0xd9')](_0x487b61,_0x487b61[_0xbced('0x6b')],_0x33a07b['voiceQueue'])['then'](function(_0x4f7881){_0x597c08=_0x4f7881[_0xbced('0xda')]==0x1;if(_0x487b61['countdropretry']>=_0x298a68[_0xbced('0x1b')][_0x59920a[_0xbced('0xbe')]][_0xbced('0xdb')]){_0x298a68[_0xbced('0xdc')](_0x487b61,_0x4f7881[_0xbced('0xda')]);}else{hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x487b61[_0xbced('0xd5')],'scheduledat':moment()[_0xbced('0xdd')](_0x298a68[_0xbced('0x1b')][_0x59920a[_0xbced('0xbe')]][_0xbced('0xd7')],_0xbced('0xde'))[_0xbced('0x41')](_0xbced('0xc3')),'ContactId':_0x33a07b[_0xbced('0xdf')],'ListId':_0x33a07b[_0xbced('0xe0')],'VoiceQueueId':_0x33a07b[_0xbced('0xe1')]||undefined,'CampaignId':_0x33a07b[_0xbced('0xe2')]||undefined})['catch'](loggerCatch(_0xbced('0xe3')));var _0x4f7498=new History(_0x487b61);_0x4f7498[_0xbced('0x6b')]=0xa;_0x4f7498[_0xbced('0x6c')]='Drop';_0x4f7498[_0xbced('0x6e')]=moment()[_0xbced('0x41')](_0xbced('0xc3'));_0x4f7498['endtime']=_0x4f7498[_0xbced('0x6e')];_0x4f7498[_0xbced('0xe4')]=_0x487b61[_0xbced('0xe4')];_0x4f7498[_0xbced('0xe5')]=_0x487b61[_0xbced('0xe5')];hopperUtils[_0xbced('0xca')](_0x4f7498)[_0xbced('0x9d')](loggerCatch('[syncAgentComplete][createHistory][10]'));}})[_0xbced('0x9a')](function(){if(_0x597c08)hopperUtils[_0xbced('0xe6')](_0x487b61,_0x1d82a2,_0x68bbe9)[_0xbced('0x9a')](function(){return 0x1;});});}else{this['voiceQueues'][_0x59920a[_0xbced('0xbe')]][_0xbced('0x4b')]+=0x1;this['voiceQueues'][_0x59920a[_0xbced('0xbe')]][_0xbced('0xe7')]+=0x1;_0x487b61['state']=0xb;_0x487b61[_0xbced('0x6c')]='Abandoned';_0x487b61[_0xbced('0xe8')]=_0xbced('0xe9');_0x487b61['countabandonedretry']+=0x1;_0x487b61['countglobal']+=0x1;_0x1d82a2=this[_0xbced('0x1b')][_0x59920a['queue']]['dialAbandonedRetryFrequency'];_0x68bbe9=this['voiceQueues'][_0x59920a[_0xbced('0xbe')]][_0xbced('0xd8')];hopperUtils['verifyAdditionalPhones'](_0x487b61,_0x487b61[_0xbced('0x6b')],_0x33a07b['voiceQueue'])[_0xbced('0x9a')](function(_0x52a1c5){if(_0x487b61[_0xbced('0xea')]>=_0x298a68['voiceQueues'][_0x59920a[_0xbced('0xbe')]]['dialAbandonedMaxRetry']){_0x298a68['queueCallerAbandonCreateState'](_0x487b61,_0x52a1c5[_0xbced('0xda')]);}else{hopperUtils[_0xbced('0xeb')]({'active':![],'countabandonedretry':_0x487b61[_0xbced('0xea')],'scheduledat':moment()[_0xbced('0xdd')](_0x298a68[_0xbced('0x1b')][_0x59920a[_0xbced('0xbe')]]['dialAbandonedRetryFrequency'],_0xbced('0xde'))[_0xbced('0x41')](_0xbced('0xc3')),'ContactId':_0x33a07b[_0xbced('0xdf')],'ListId':_0x33a07b['ListId'],'VoiceQueueId':_0x33a07b['VoiceQueueId']||undefined,'CampaignId':_0x33a07b[_0xbced('0xe2')]||undefined})['catch'](loggerCatch(_0xbced('0xec')));var _0xcdac23=new History(_0x487b61);_0xcdac23[_0xbced('0x6b')]=0xb;_0xcdac23[_0xbced('0x6c')]=_0xbced('0xed');_0xcdac23['starttime']=moment()[_0xbced('0x41')](_0xbced('0xc3'));_0xcdac23[_0xbced('0x6d')]=_0xcdac23['starttime'];_0xcdac23[_0xbced('0xe4')]=_0x487b61[_0xbced('0xe4')];_0xcdac23[_0xbced('0xe5')]=_0x487b61['calleridnum'];hopperUtils[_0xbced('0xca')](_0xcdac23)[_0xbced('0x9d')](loggerCatch(_0xbced('0xee')));}})['then'](function(){if(_0x597c08)hopperUtils[_0xbced('0xe6')](_0x487b61,_0x1d82a2,_0x68bbe9)[_0xbced('0x9a')](function(){return 0x1;});});}}}};Dialer['prototype'][_0xbced('0x33')]=function(_0x4d327c){if(this[_0xbced('0x21')][_0x4d327c[_0xbced('0xbf')]]){this['actions'][_0x4d327c[_0xbced('0xbf')]][_0xbced('0xef')]=_0x4d327c[_0xbced('0xef')];}if(this[_0xbced('0x23')][_0x4d327c[_0xbced('0xbf')]]){this[_0xbced('0x23')][_0x4d327c[_0xbced('0xbf')]][_0xbced('0xef')]=_0x4d327c[_0xbced('0xef')];}};Dialer[_0xbced('0x15')][_0xbced('0x36')]=function(_0x1b9c58){if(!this['actions'][_0x1b9c58['actionid']]){return;}var _0x5135a2=this[_0xbced('0x1b')][this[_0xbced('0x21')][_0x1b9c58[_0xbced('0xf0')]]['queue']][_0xbced('0xf1')]||_0xbced('0xf2');if(_0x5135a2===_0xbced('0xf3')){if(this[_0xbced('0x21')][_0x1b9c58['actionid']]&&_[_0xbced('0xf4')](this[_0xbced('0x21')][_0x1b9c58[_0xbced('0xf0')]][_0xbced('0xf5')])&&_0x1b9c58[_0xbced('0x84')]==='1'&&_0x1b9c58['paused']==='0'){if(this[_0xbced('0x1d')][_0x1b9c58[_0xbced('0xf6')]]){if(!this[_0xbced('0x1d')][_0x1b9c58[_0xbced('0xf6')]][_0xbced('0xf5')]){this[_0xbced('0x1d')][_0x1b9c58[_0xbced('0xf6')]][_0xbced('0xf5')]=!![];this[_0xbced('0x21')][_0x1b9c58[_0xbced('0xf0')]][_0xbced('0xf5')]=!![];this[_0xbced('0x21')][_0x1b9c58[_0xbced('0xf0')]]['stateinterface']=_0x1b9c58['stateinterface'];}}}}else if(_0x5135a2==='rrmemory'){if(this['actions'][_0x1b9c58[_0xbced('0xf0')]]){if(this[_0xbced('0x1d')][_0x1b9c58[_0xbced('0xf6')]]){this[_0xbced('0x21')][_0x1b9c58[_0xbced('0xf0')]][_0xbced('0xf6')]=_0x1b9c58[_0xbced('0xf6')];if(_['isNil'](this[_0xbced('0x28')][this['actions'][_0x1b9c58[_0xbced('0xf0')]][_0xbced('0xbe')]])){this[_0xbced('0x28')][this[_0xbced('0x21')][_0x1b9c58['actionid']][_0xbced('0xbe')]]=[];}this[_0xbced('0x28')][this['actions'][_0x1b9c58[_0xbced('0xf0')]][_0xbced('0xbe')]][_0xbced('0x97')](_[_0xbced('0x5b')](_[_0xbced('0x71')](this[_0xbced('0x21')][_0x1b9c58[_0xbced('0xf0')]],['idHopper',_0xbced('0xf6')]),{'status':_0x1b9c58['status'],'paused':_0x1b9c58[_0xbced('0xf7')]}));}}}};Dialer[_0xbced('0x15')][_0xbced('0x38')]=function(_0x591220){if(!this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]){return;}var _0x1497f0=this;var _0x3f0de5=this[_0xbced('0x1b')][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]];var _0x8d4631=_0x3f0de5[_0xbced('0xf1')]||_0xbced('0xf2');if(_0x8d4631===_0xbced('0xf3')){if(this['actions'][_0x591220['actionid']]&&this[_0xbced('0x21')][_0x591220['actionid']][_0xbced('0xf6')]){this[_0xbced('0x1a')][_0xbced('0xf8')](this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xf9')],this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]['stateinterface'])[_0xbced('0x9d')](function(_0x209515){logger[_0xbced('0x61')](_0xbced('0xfa'),util[_0xbced('0x40')](_0x209515,{'showHidden':![],'depth':null}));})['finally'](function(){_0x1497f0[_0xbced('0xc1')](_0x1497f0[_0xbced('0x1b')][_0x1497f0[_0xbced('0x21')][_0x591220['actionid']][_0xbced('0xbe')]]);_0x1497f0['agents'][_0x1497f0[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xf6')]][_0xbced('0xf5')]=![];delete _0x1497f0[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]];unlockQueueStatus(_0x3f0de5);});}else{this[_0xbced('0xc1')](this['voiceQueues'][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]]);hopperUtils[_0xbced('0xeb')]({'active':![],'ContactId':this['actions'][_0x591220[_0xbced('0xf0')]][_0xbced('0xdf')],'ListId':this[_0xbced('0x21')][_0x591220['actionid']][_0xbced('0xe0')],'VoiceQueueId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xe1')]||undefined,'CampaignId':this['actions'][_0x591220[_0xbced('0xf0')]][_0xbced('0xe2')]||undefined})['catch'](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]];unlockQueueStatus(_0x3f0de5);}}else if(_0x8d4631===_0xbced('0xf2')){var _0x1793c8;if(this['actions'][_0x591220[_0xbced('0xf0')]]&&!_[_0xbced('0x44')](this[_0xbced('0x28')][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]])){if(this[_0xbced('0xfb')][_0x1497f0[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]]){this['queueBookedRR'][_0x1497f0[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]['queue']]=this['queueBookedRR'][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]['queue']]?this['queueBookedRR'][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]]:this[_0xbced('0x28')][this['actions'][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]]?this[_0xbced('0x28')][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]][_0xbced('0xfc')]||0x0:0x0;}this[_0xbced('0x28')][this['actions'][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]]['_rr']=this[_0xbced('0xfb')][this[_0xbced('0x21')][_0x591220['actionid']]['queue']];for(var _0x4a9433=0x0;_0x4a9433<this[_0xbced('0x28')][this['actions'][_0x591220['actionid']][_0xbced('0xbe')]]['length'];_0x4a9433+=0x1){_0x1793c8=rr(this[_0xbced('0x28')][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]]);this[_0xbced('0xfb')][_0x1497f0['actions'][_0x591220['actionid']]['queue']]=this[_0xbced('0x28')][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]][_0xbced('0xfc')];if(_0x1793c8[_0xbced('0x84')]==='1'&&_0x1793c8['paused']==='0'){break;}}if(!_['isNil'](_0x1793c8)){this[_0xbced('0x1d')][_0x1793c8[_0xbced('0xf6')]][_0xbced('0xfd')]=_['isUndefined'](this['agents'][_0x1793c8[_0xbced('0xf6')]][_0xbced('0xfd')])?!![]:this[_0xbced('0x1d')][_0x1793c8[_0xbced('0xf6')]][_0xbced('0xfd')];}loggerBooked['info'](_0xbced('0xfe'),_0x591220['actionid'],'Agent:\x20',JSON['stringify'](_[_0xbced('0x71')](this[_0xbced('0x1d')][_0x1793c8[_0xbced('0xf6')]],[_0xbced('0x42'),'unlockRR'])),'contactAgent-idHopper:\x20',JSON[_0xbced('0x70')](_0x1793c8['idHopper']));if(!_[_0xbced('0xf4')](_0x1793c8)&&_0x1793c8[_0xbced('0x84')]==='1'&&_0x1793c8[_0xbced('0xf7')]==='0'&&this[_0xbced('0x1d')][_0x1793c8[_0xbced('0xf6')]][_0xbced('0xfd')]){this[_0xbced('0x1d')][_0x1793c8[_0xbced('0xf6')]]['unlockRR']=![];this[_0xbced('0x28')][_0x1497f0[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xbe')]]=[];this[_0xbced('0x1a')][_0xbced('0xf8')](_0x1793c8[_0xbced('0xf9')],_0x1793c8[_0xbced('0xf6')])[_0xbced('0x9d')](function(_0x3ec068){logger[_0xbced('0x61')](_0xbced('0xfa'),util['inspect'](_0x3ec068,{'showHidden':![],'depth':null}));})[_0xbced('0x18')](function(){_0x1497f0[_0xbced('0xc1')](_0x1497f0[_0xbced('0x1b')][_0x1497f0[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]['queue']]);setTimeout(function(){_0x1497f0[_0xbced('0x1d')][_0x1793c8[_0xbced('0xf6')]][_0xbced('0xfd')]=!![];loggerBooked[_0xbced('0x45')]('[booked][RR][finaly]',_0x591220[_0xbced('0xf0')],_0xbced('0xff'),JSON[_0xbced('0x70')](_[_0xbced('0x71')](_0x1497f0[_0xbced('0x1d')][_0x1793c8[_0xbced('0xf6')]],[_0xbced('0x42'),_0xbced('0xfd')])),_0xbced('0x100'),JSON[_0xbced('0x70')](_0x1793c8['idHopper']));},0xc7);delete _0x1497f0[_0xbced('0x21')][_0x591220['actionid']];unlockQueueStatus(_0x3f0de5,_0x591220['actionid']);});}else{loggerBooked[_0xbced('0x45')](_0xbced('0x101'));this[_0xbced('0xc1')](this[_0xbced('0x1b')][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0xbced('0x21')][_0x591220['actionid']][_0xbced('0xdf')],'ListId':this['actions'][_0x591220[_0xbced('0xf0')]][_0xbced('0xe0')],'VoiceQueueId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]['VoiceQueueId']||undefined,'CampaignId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xe2')]||undefined})['catch'](loggerCatch(_0xbced('0x102')));delete this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]];unlockQueueStatus(_0x3f0de5);}}else{loggerBooked[_0xbced('0x45')](_0xbced('0x103'));this[_0xbced('0xc1')](this[_0xbced('0x1b')][this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]['queue']]);hopperUtils[_0xbced('0xeb')]({'active':![],'ContactId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xdf')],'ListId':this['actions'][_0x591220[_0xbced('0xf0')]][_0xbced('0xe0')],'VoiceQueueId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x591220['actionid']][_0xbced('0xe2')]||undefined})['catch'](loggerCatch(_0xbced('0x104')));delete this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]];unlockQueueStatus(_0x3f0de5);}}else{loggerBooked[_0xbced('0x45')]('[booked][unlock3]');this[_0xbced('0xc1')](this['voiceQueues'][this['actions'][_0x591220['actionid']][_0xbced('0xbe')]]);hopperUtils[_0xbced('0xeb')]({'active':![],'ContactId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xdf')],'ListId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xe0')],'VoiceQueueId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xe1')]||undefined,'CampaignId':this[_0xbced('0x21')][_0x591220[_0xbced('0xf0')]][_0xbced('0xe2')]||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x105')));delete this['actions'][_0x591220[_0xbced('0xf0')]];unlockQueueStatus(_0x3f0de5);}};Dialer['prototype'][_0xbced('0x106')]=function(_0x17e39c){var _0x3a8518=this[_0xbced('0x21')][_0x17e39c[_0xbced('0xf0')]];if(_0x3a8518){delete this[_0xbced('0x21')][_0x17e39c[_0xbced('0xf0')]];_0x3a8518[_0xbced('0xd0')]=moment()[_0xbced('0x41')]('YYYY-MM-DD\x20HH:mm:ss');var _0x4d5183=_0x3a8518['type']===_0xbced('0xc0')?this[_0xbced('0x1c')][_0x3a8518['queue']]:this[_0xbced('0x1b')][_0x3a8518['getQueue']()];if(_0x17e39c['response']!==_0xbced('0x107')){this['updateOriginated'](_0x4d5183);return this[_0xbced('0x108')](_0x3a8518,_0x4d5183,_0x17e39c)[_0xbced('0x9d')](loggerCatch(_0xbced('0x109')));}this[_0xbced('0x23')][_0x17e39c[_0xbced('0xbf')]]=_0x3a8518;}};Dialer[_0xbced('0x15')][_0xbced('0x35')]=function(_0x172361){var _0xaa3f77=this;var _0x46db69=this[_0xbced('0x23')][_0x172361[_0xbced('0xbf')]];var _0x575650;if(!_[_0xbced('0xf4')](_0x172361)&&!_[_0xbced('0xf4')](_0x172361[_0xbced('0x10a')])&&!_[_0xbced('0xf4')](_0x172361[_0xbced('0x10a')][_0xbced('0x10b')])&&_0x172361[_0xbced('0x10c')]===_0xbced('0x10d')&&_0x46db69){if(_0x46db69['type']!=='ivr'&&this['voiceQueues'][_0x46db69[_0xbced('0xbe')]][_0xbced('0x10e')]&&_0x172361['value']===_0xbced('0x10f')){delete this[_0xbced('0x23')][_0x172361[_0xbced('0xbf')]];this['updateOriginated'](this[_0xbced('0x1b')][_0x46db69[_0xbced('0xbe')]]);this['voiceQueues'][_0x46db69['queue']][_0xbced('0xc5')]+=0x1;this[_0xbced('0x1b')][_0x46db69[_0xbced('0xbe')]][_0xbced('0x110')]+=0x1;_0x575650=new Hangup(_0x46db69,_0x172361);_0x575650[_0xbced('0x6b')]=0x12;_0x575650[_0xbced('0x6c')]='HangupInAMD';_0x575650[_0xbced('0x111')]=_0xbced('0x112');ami[_0xbced('0x3b')](_0xbced('0x113'),ut[_0xbced('0x114')](_0x575650,_0xbced('0x115')));this['saveInDb'](_0x575650,_0xbced('0x116'),_0xbced('0x117'));}if(_0x46db69[_0xbced('0x3c')]!==_0xbced('0xc0')&&this[_0xbced('0x1b')][_0x46db69[_0xbced('0xbe')]]['dialAMDActive']&&_0x172361[_0xbced('0x118')]===_0xbced('0x119')){return new Promise(function(_0x28dc0b,_0x3c31bd){delete _0xaa3f77[_0xbced('0x23')][_0x172361['uniqueid']];_0xaa3f77[_0xbced('0xc1')](_0xaa3f77[_0xbced('0x1b')][_0x46db69[_0xbced('0xbe')]]);_0xaa3f77[_0xbced('0x1b')][_0x46db69[_0xbced('0xbe')]][_0xbced('0xc5')]+=0x1;_0xaa3f77[_0xbced('0x1b')][_0x46db69['queue']]['outboundAnswerAgiCallsDay']+=0x1;var _0xf891bf=_0xaa3f77[_0xbced('0x1b')][_0x46db69['queue']];var _0x404615=new Hangup(_0x46db69,_0x172361);_0x404615[_0xbced('0x6b')]=0x13;_0x404615[_0xbced('0x6c')]=_0xbced('0x11a');_0x404615[_0xbced('0x111')]=_0xbced('0x112');_0x404615[_0xbced('0x11b')]+=0x1;_0x404615[_0xbced('0xd6')]+=0x1;_0x404615[_0xbced('0x115')]=!![];ami[_0xbced('0x3b')](_0xbced('0x113'),ut[_0xbced('0x114')](_0x404615,'amd'));hopperUtils[_0xbced('0xca')](_0x404615)['catch'](loggerCatch(_0xbced('0x11c')));if(_0x404615[_0xbced('0x11d')]+_0x404615[_0xbced('0x11e')]+_0x404615[_0xbced('0x11f')]+_0x404615[_0xbced('0x120')]+_0x404615[_0xbced('0xd5')]+_0x404615[_0xbced('0xea')]+_0x404615['countmachineretry']+_0x404615[_0xbced('0x121')]>=_0xf891bf[_0xbced('0x122')]){_0xaa3f77[_0xbced('0x123')](_0x404615,_0x28dc0b,_0x3c31bd,'reason19\x20machine....');}else{if(_0x404615[_0xbced('0x11b')]>=_0xf891bf[_0xbced('0x124')]){_0xaa3f77[_0xbced('0x125')](_0x404615,_0x28dc0b,_0x3c31bd,_0xbced('0x126'));}else{hopperUtils[_0xbced('0xeb')]({'active':![],'countmachineretry':_0x404615[_0xbced('0x11b')],'scheduledat':moment()[_0xbced('0xdd')](_0xf891bf['dialMachineRetryFrequency'],_0xbced('0xde'))['format'](_0xbced('0xc3')),'ContactId':_0x404615['ContactId'],'ListId':_0x404615[_0xbced('0xe0')],'VoiceQueueId':_0x404615[_0xbced('0xe1')]||undefined,'CampaignId':_0x404615[_0xbced('0xe2')]||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x127')));_0x28dc0b({'reschedule':0x1});}}});}if(_0x46db69[_0xbced('0x3c')]===_0xbced('0xc0')&&this[_0xbced('0x1c')][_0x46db69[_0xbced('0xbe')]][_0xbced('0x10e')]&&_0x172361[_0xbced('0x118')]===_0xbced('0x10f')){delete this[_0xbced('0x23')][_0x172361['uniqueid']];this[_0xbced('0xc1')](this[_0xbced('0x1c')][_0x46db69['queue']]);_0x575650=new Hangup(_0x46db69,_0x172361);_0x575650[_0xbced('0x6b')]=0x12;_0x575650['statedesc']=_0xbced('0x128');_0x575650[_0xbced('0x111')]=_0xbced('0x112');ami[_0xbced('0x3b')]('custom:amd',ut[_0xbced('0x114')](_0x575650,_0xbced('0x115')));this[_0xbced('0x129')](_0x575650,_0xbced('0x12a'),_0xbced('0x12b'));}if(_0x46db69['type']===_0xbced('0xc0')&&this[_0xbced('0x1c')][_0x46db69[_0xbced('0xbe')]][_0xbced('0x10e')]&&_0x172361[_0xbced('0x118')]===_0xbced('0x119')){return new Promise(function(_0xf3f795,_0x384de7){delete _0xaa3f77[_0xbced('0x23')][_0x172361[_0xbced('0xbf')]];_0xaa3f77[_0xbced('0xc1')](_0xaa3f77[_0xbced('0x1c')][_0x46db69['queue']]);_0xaa3f77[_0xbced('0x1c')][_0x46db69['queue']]['outboundAnswerCallsDay']+=0x1;_0xaa3f77['campaigns'][_0x46db69[_0xbced('0xbe')]][_0xbced('0x110')]+=0x1;var _0xc68198=_0xaa3f77[_0xbced('0x1c')][_0x46db69[_0xbced('0xbe')]];var _0x259201=new Hangup(_0x46db69,_0x172361);_0x259201[_0xbced('0x6b')]=0x13;_0x259201['statedesc']='Machine';_0x259201['membername']=_0xbced('0x112');_0x259201[_0xbced('0x11b')]+=0x1;_0x259201['countglobal']+=0x1;_0x259201[_0xbced('0x115')]=!![];ami[_0xbced('0x3b')]('custom:amd',ut['buildObj'](_0x259201,_0xbced('0x115')));hopperUtils['createHistory'](_0x259201)[_0xbced('0x9d')](loggerCatch(_0xbced('0x11c')));if(_0x259201['countbusyretry']+_0x259201['countcongestionretry']+_0x259201['countnoanswerretry']+_0x259201['countnosuchnumberretry']+_0x259201['countdropretry']+_0x259201[_0xbced('0xea')]+_0x259201['countmachineretry']+_0x259201[_0xbced('0x121')]>=_0xc68198[_0xbced('0x122')]){_0xaa3f77[_0xbced('0x123')](_0x259201,_0xf3f795,_0x384de7,_0xbced('0x12c'));}else{if(_0x259201['countmachineretry']>=_0xc68198[_0xbced('0x124')]){_0xaa3f77[_0xbced('0x125')](_0x259201,_0xf3f795,_0x384de7,_0xbced('0x126'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x259201[_0xbced('0x11b')],'scheduledat':moment()['add'](_0xc68198[_0xbced('0x12d')],_0xbced('0xde'))[_0xbced('0x41')](_0xbced('0xc3')),'ContactId':_0x259201[_0xbced('0xdf')],'ListId':_0x259201[_0xbced('0xe0')],'VoiceQueueId':_0x259201[_0xbced('0xe1')]||undefined,'CampaignId':_0x259201[_0xbced('0xe2')]||undefined})['catch'](loggerCatch('[rescheduleContact][Machine]'));_0xf3f795({'reschedule':0x1});}}});}}};Dialer['prototype'][_0xbced('0x12e')]=function(_0x159a2c){var _0xac4535=this[_0xbced('0x23')][_0x159a2c[_0xbced('0xbf')]];var _0x5bc38b;if(_0xac4535&&_0xac4535[_0xbced('0x3c')]===_0xbced('0xc0')){delete this[_0xbced('0x23')][_0x159a2c[_0xbced('0xbf')]];this[_0xbced('0xc1')](this[_0xbced('0x1c')][_0xac4535[_0xbced('0xbe')]]);this['campaigns'][_0xac4535[_0xbced('0xbe')]][_0xbced('0x12f')]+=0x1;_0x5bc38b=new Hangup(_0xac4535,_0x159a2c);hopperUtils[_0xbced('0xca')](_0x5bc38b)[_0xbced('0x9d')](loggerCatch(_0xbced('0x130')));hopperUtils[_0xbced('0xcc')](_0x5bc38b)[_0xbced('0x9d')](loggerCatch(_0xbced('0x131')));}if(_0xac4535&&_0xac4535[_0xbced('0x3c')]!==_0xbced('0xc0')&&isNotNull(this['voiceQueues'][_0xac4535['queue']]['dialQueueProject'])){delete this[_0xbced('0x23')][_0x159a2c[_0xbced('0xbf')]];this[_0xbced('0xc1')](this[_0xbced('0x1b')][_0xac4535[_0xbced('0xbe')]]);this[_0xbced('0x1b')][_0xac4535[_0xbced('0xbe')]]['outboundAnswerCallsDay']+=0x1;this[_0xbced('0x1b')][_0xac4535[_0xbced('0xbe')]]['outboundAnswerAgiCallsDay']+=0x1;_0x5bc38b=new Hangup(_0xac4535,_0x159a2c);_0x5bc38b[_0xbced('0x6b')]=0x10;_0x5bc38b[_0xbced('0x6c')]='AnswerAGI';_0x5bc38b['membername']='AGI';hopperUtils[_0xbced('0xca')](_0x5bc38b)[_0xbced('0x9d')](loggerCatch(_0xbced('0x130')));hopperUtils[_0xbced('0xcc')](_0x5bc38b)['catch'](loggerCatch(_0xbced('0x131')));}if(_0xac4535&&_0xac4535[_0xbced('0x3c')]!=='ivr'&&!isNotNull(this[_0xbced('0x1b')][_0xac4535[_0xbced('0xbe')]]['dialQueueProject'])){delete this[_0xbced('0x23')][_0x159a2c[_0xbced('0xbf')]];this[_0xbced('0xc1')](this[_0xbced('0x1b')][_0xac4535[_0xbced('0xbe')]]);this['voiceQueues'][_0xac4535[_0xbced('0xbe')]][_0xbced('0x132')]+=0x1;_0x5bc38b=new Hangup(_0xac4535,_0x159a2c);_0x5bc38b[_0xbced('0x6b')]=0xc;_0x5bc38b['statedesc']=_0x159a2c[_0xbced('0x133')];_0x5bc38b[_0xbced('0x111')]='Unknow';hopperUtils[_0xbced('0xca')](_0x5bc38b)[_0xbced('0x9d')](loggerCatch(_0xbced('0x130')));hopperUtils['moveContactManagedDialer'](_0x5bc38b)[_0xbced('0x9d')](loggerCatch(_0xbced('0x131')));}};Dialer['prototype']['syncQueueSummary']=function(_0x14e952){var _0x24a483=this;if(!_0x24a483[_0xbced('0x29')][_0x14e952['name']]){_0x24a483['queuesSummary'][_0x14e952['name']]={'running':![]};}else if(_0x24a483[_0xbced('0x29')][_0x14e952['name']][_0xbced('0x134')]===!![]){return;}else if(_0x24a483[_0xbced('0x29')][_0x14e952[_0xbced('0x42')]][_0xbced('0x134')]===![]){_0x24a483[_0xbced('0x29')][_0x14e952[_0xbced('0x42')]]['running']=!![];}var _0x2562b4=_0x24a483[_0xbced('0x1b')][_0x14e952[_0xbced('0x42')]];var _0x19d1f6=_0x2562b4[_0xbced('0x64')]!==utils[_0xbced('0x65')][_0xbced('0x7c')];var _0x3d3f42=utils['isPreviewCampaign'](_0x2562b4);_0x2562b4[_0xbced('0x135')]=utils['getQueueCampaignStatusMessage'](_0x2562b4,_0x24a483['trunks']);Promise['resolve']()[_0xbced('0x9a')](function(){if(_0x2562b4[_0xbced('0x135')]===utils[_0xbced('0x65')][_0xbced('0x7c')]){if(_0x19d1f6){clearPredictiveAttributes(_0x2562b4);_0x14e952[_0xbced('0x25')]=undefined;_0x14e952[_0xbced('0x26')]=undefined;}if(_0x2562b4['statusMessage']===utils[_0xbced('0x65')][_0xbced('0x7c')]){_0x14e952[_0xbced('0x136')]=0x0;_0x14e952[_0xbced('0xf7')]=0x0;_0x14e952['inUse']=0x0;_0x14e952[_0xbced('0x137')]=0x0;_0x14e952[_0xbced('0x138')]=0x0;}}else if(_0x2562b4[_0xbced('0x135')]===utils[_0xbced('0x65')][_0xbced('0x139')]&&!_0x3d3f42){return _0x24a483[_0xbced('0x93')](_0x2562b4,!![])['then'](function(){return _0x24a483[_0xbced('0x93')](_0x2562b4,![]);})[_0xbced('0x9a')](function(){return _0x24a483[_0xbced('0xb1')](_0x2562b4);})[_0xbced('0x9d')](function(_0x468990){loggerSyncQueueSummary[_0xbced('0x3e')](_0xbced('0x13a'),util[_0xbced('0x40')](_0x468990,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x2562b4);});}else{clearPredictiveAttributes(_0x2562b4);}})[_0xbced('0x9a')](function(){var _0x1f51f9=_0x14e952[_0xbced('0x13b')](_0x2562b4);if(_0x1f51f9||_0x2562b4[_0xbced('0x13c')]){_0x2562b4['queueSummaryCountersUpdated']=![];_0x14e952[_0xbced('0x13d')](_0x2562b4);Object[_0xbced('0x13e')](_0x2562b4,_0x14e952);emitOutboundVoiceQueueSummary(_0x14e952);}_0x24a483[_0xbced('0x29')][_0x2562b4[_0xbced('0x42')]][_0xbced('0x134')]=![];})[_0xbced('0x9d')](function(_0x496e61){logger[_0xbced('0x61')](_0xbced('0x13a'),util[_0xbced('0x40')](_0x496e61,{'showHidden':![],'depth':null}));_0x24a483[_0xbced('0x29')][_0x2562b4['name']][_0xbced('0x134')]=![];});};Dialer[_0xbced('0x15')][_0xbced('0x30')]=_[_0xbced('0x13f')](function(){var _0x572155=_[_0xbced('0x140')](this[_0xbced('0x1b')],function(_0x117929){return _0x117929[_0xbced('0x141')];});var _0x446a0f=_['filter'](this['agents'],function(_0xc3c6ec){return _0xc3c6ec[_0xbced('0x142')]&&_0xc3c6ec['status']===_0xbced('0x143');});if(_0x572155['length']>0x0&&_0x446a0f[_0xbced('0x96')]>0x0){return Promise[_0xbced('0xac')]()[_0xbced('0x9a')](cmHopper[_0xbced('0x144')](_[_0xbced('0x145')](_0x572155,'id'),previewRecallmeReminderInterval,_[_0xbced('0x145')](_0x446a0f,'id')))[_0xbced('0x9a')](function(_0x4bf6bf){for(var _0x33812a=0x0;_0x33812a<_0x4bf6bf['length'];_0x33812a++){var _0x5b2fca=_0x4bf6bf[_0x33812a][_0xbced('0x146')][_0xbced('0x42')];if(_0x5b2fca)io['to'](util[_0xbced('0x41')](_0xbced('0x147'),_0x5b2fca))[_0xbced('0x3b')](_0xbced('0x148'),{'hopper':_0x4bf6bf[_0x33812a]});}})[_0xbced('0x9d')](function(_0x21fb9e){logger[_0xbced('0x61')](_0xbced('0x149'),_0x21fb9e);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0xbced('0x15')][_0xbced('0x14a')]=function(){var _0x516c09=this;setInterval(function(){_0x516c09[_0xbced('0x14b')](_0x516c09[_0xbced('0x23')],_0xbced('0x14c'));_0x516c09[_0xbced('0x14b')](_0x516c09['actions'],'[actions]');},0x32c8);};Dialer[_0xbced('0x15')][_0xbced('0x14b')]=function(_0x52e6b0,_0xd0b248){var _0x1496c7=this;for(var _0x3e03ac in _0x52e6b0){if(typeof _0x52e6b0[_0x3e03ac]!==_0xbced('0xaa')){this[_0xbced('0x19')][_0xbced('0x16')](function(){if(!_[_0xbced('0xf4')](_0x52e6b0[_0x3e03ac])){return ami['Action']({'action':'status','channel':_0x52e6b0[_0x3e03ac][_0xbced('0xef')]})[_0xbced('0x9d')](function(_0x12563d){if(_0x12563d[_0xbced('0x64')]===_0xbced('0x14d')){setTimeout(function(){if(_0x52e6b0[_0x3e03ac]&&_0x52e6b0[_0x3e03ac][_0xbced('0x3c')]!==_0xbced('0xc0')){_0x1496c7['updateOriginated'](_0x1496c7[_0xbced('0x1b')][_0x52e6b0[_0x3e03ac][_0xbced('0xbe')]]);logger[_0xbced('0x61')]('[Dialer][checkChannel]',_0xd0b248,_0x3e03ac,_0x52e6b0[_0x3e03ac][_0xbced('0xbe')]);delete _0x52e6b0[_0x3e03ac];}if(_0x52e6b0[_0x3e03ac]&&_0x52e6b0[_0x3e03ac][_0xbced('0x3c')]===_0xbced('0xc0')){_0x1496c7[_0xbced('0xc1')](_0x1496c7[_0xbced('0x1c')][_0x52e6b0[_0x3e03ac][_0xbced('0xbe')]]);logger[_0xbced('0x61')](_0xbced('0x14e'),_0xd0b248,_0x3e03ac,_0x52e6b0[_0x3e03ac][_0xbced('0xbe')]);delete _0x52e6b0[_0x3e03ac];}},0x2328);}});}});}}};Dialer[_0xbced('0x15')][_0xbced('0x14f')]=function(_0x319676){return Promise[_0xbced('0xac')]()[_0xbced('0x9a')](voiceQueueRt[_0xbced('0x14f')](_0x319676))[_0xbced('0x9d')](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer[_0xbced('0x15')]['updateOriginated']=function(_0x11dc9c){if(!_[_0xbced('0x3a')](_0x11dc9c)&&_0x11dc9c!==null){if(typeof _0x11dc9c[_0xbced('0x7a')]!=='undefined'){if(_0x11dc9c[_0xbced('0x7a')]>0x0){_0x11dc9c['originated']-=0x1;}else{logger[_0xbced('0x61')](_0xbced('0x150'));}}}else{logger['error'](_0xbced('0x151'));}};Dialer[_0xbced('0x15')]['loggerHandler']=function(_0x45d7b1,_0x3f94ff){var _0x33ce1f=this;return function(_0x46484f){_0x33ce1f[_0xbced('0xc1')](_0x3f94ff);logger[_0xbced('0x61')](_0x45d7b1,util[_0xbced('0x40')](_0x46484f,{'showHidden':![],'depth':null}));};};Dialer[_0xbced('0x15')][_0xbced('0x152')]=function(_0x17531d,_0x42a90d,_0xf5fa5f){var _0x13616f={'state':0x19,'statedesc':_0xbced('0x153')};this[_0xbced('0xc1')](_0x42a90d);this[_0xbced('0x129')](_[_0xbced('0x5b')](_0x13616f,_[_0xbced('0x71')](_0xf5fa5f,[_0xbced('0xdf'),_0xbced('0xe0'),_0xbced('0x154'),_0xbced('0xe1'),'CampaignId'])),_0xbced('0x155'),_0xbced('0x156'));logger[_0xbced('0x61')](_0x17531d);};Dialer[_0xbced('0x15')][_0xbced('0x129')]=function(_0x434954,_0x5ecec5,_0x4e043c){hopperUtils[_0xbced('0xca')](_0x434954)[_0xbced('0x9d')](loggerCatch(_0x5ecec5));hopperUtils[_0xbced('0xcc')](_0x434954)[_0xbced('0x9d')](loggerCatch(_0x4e043c));};Dialer['prototype']['queueCallerAbandonCreateState']=function(_0x185a30,_0x2f075e){hopperUtils[_0xbced('0xca')](_0x185a30)[_0xbced('0x9d')](loggerCatch(_0xbced('0xcb')));if(_0x2f075e==0x0){hopperUtils[_0xbced('0xcc')](_0x185a30)['catch'](loggerCatch(_0xbced('0x157')));}};Dialer[_0xbced('0x15')][_0xbced('0x149')]=function(_0x4640a1){return Promise[_0xbced('0xac')]()['then'](cmHopper[_0xbced('0x144')](_0x4640a1['id'],previewRecallmeReminderInterval))[_0xbced('0x9a')](function(_0x136f53){for(var _0x138710=0x0;_0x138710<_0x136f53['length'];_0x138710++){var _0x19a02b=_0x136f53[_0x138710][_0xbced('0x146')][_0xbced('0x42')];if(_0x19a02b)io['to'](util[_0xbced('0x41')](_0xbced('0x147'),_0x19a02b))['emit'](_0xbced('0x148'),{'hopper':_0x136f53[_0x138710]});}})[_0xbced('0x9d')](function(){});};Dialer[_0xbced('0x15')][_0xbced('0xb0')]=function(_0x5ad577){var _0x271e77=this;return function(){_0x271e77[_0xbced('0x158')](_0x5ad577);};};Dialer[_0xbced('0x15')][_0xbced('0x159')]=function(_0x27593a,_0x23eaf0){var _0x503efa=this;var _0x15b178=uuid['v4']();this['actions'][_0x15b178]=new Action(_0x27593a,_0x23eaf0,_0x15b178);return new Promise(function(_0x4100d5,_0x12ae49){if(_[_0xbced('0x3a')](_0x27593a)&&typeof _0x27593a!==_0xbced('0x15a')){return _0x12ae49(msgResponse(_0xbced('0x15b'),_0xbced('0x8d'),'voiceQueue\x20is\x20undefine'));}if(_[_0xbced('0x3a')](_0x23eaf0[_0xbced('0x15c')])||_0x23eaf0[_0xbced('0x15c')]===null){return _0x12ae49(msgResponse(_0xbced('0x15b'),_0xbced('0x8d'),_0xbced('0x15d')));}var _0x395928={'XMD-CALLERID':_0x503efa[_0xbced('0x21')][_0x15b178][_0xbced('0x15e')](),'XMD-AGI':_0x27593a[_0xbced('0x15f')]?util[_0xbced('0x41')](_0xbced('0x160'),ipAgi,_0x27593a[_0xbced('0x15f')]):_0xbced('0x161'),'XMD-AGIAFTER':_0x27593a[_0xbced('0xc8')]?util['format'](_0xbced('0x160'),ipAgi,_0x27593a[_0xbced('0xc8')]):'NONE','XMD-QUEUE':utils[_0xbced('0x162')](_0x27593a)?util[_0xbced('0x41')](_0xbced('0x163'),_0x27593a[_0xbced('0x42')],_0x27593a[_0xbced('0x164')]||'',_0x27593a[_0xbced('0xc9')]?'c':'',_0x27593a[_0xbced('0xd1')]||0x3):_0xbced('0x161'),'XMD-CONTACTID':_0x23eaf0[_0xbced('0xdf')],'XMD-CDRTYPE':_0xbced('0x165'),'CALLERID(all)':_0x503efa['actions'][_0x15b178][_0xbced('0x15e')](),'XMD-AMD':_0x27593a[_0xbced('0x10e')]?_0xbced('0x139'):_0xbced('0x161'),'XMD-DESTINATION':_0xbced('0x10d')};if(_0x27593a['dialAMDActive']){_0x395928[_0xbced('0x166')]=_0x27593a['dialAMDInitialSilence']||0x9c4;_0x395928['XMD-AMDGREETING']=_0x27593a['dialAMDGreeting']||0x5dc;_0x395928[_0xbced('0x167')]=_0x27593a[_0xbced('0x168')]||0x320;_0x395928[_0xbced('0x169')]=_0x27593a[_0xbced('0x16a')]||0x1388;_0x395928[_0xbced('0x16b')]=_0x27593a[_0xbced('0x16c')]||0x64;_0x395928['XMD-AMDBETWEENWORDSSILENCE']=_0x27593a[_0xbced('0x16d')]||0x32;_0x395928['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x27593a[_0xbced('0x16e')]||0x3;_0x395928[_0xbced('0x16f')]=_0x27593a[_0xbced('0x170')]||0x100;_0x395928['XMD-AMDMAXIMUMWORDLENGTH']=_0x27593a[_0xbced('0x171')]||0x1388;}if(utils['isOutboundQueue'](_0x27593a)){_0x395928[_0xbced('0x172')]=_0x23eaf0[_0xbced('0xe1')];}else{_0x395928[_0xbced('0x173')]=_0x23eaf0[_0xbced('0xe2')];}for(var _0x4ffc69 in _0x23eaf0[_0xbced('0x174')]){if(typeof _0x23eaf0[_0xbced('0x174')][_0x4ffc69]!==_0xbced('0xaa')){if(isNotNull(_0x23eaf0[_0xbced('0x174')][_0x4ffc69])&&_0x4ffc69!=='id'&&_0x4ffc69!=='tags'&&_0x4ffc69!==_0xbced('0x175')&&_0x4ffc69!==_0xbced('0x176')){_0x395928[util[_0xbced('0x41')](_0xbced('0x177'),_0xbced('0x178'),_[_0xbced('0x179')](_0x4ffc69))]=_0x23eaf0[_0xbced('0x174')][_0x4ffc69];}}}var _0xb2a37b=_0x503efa[_0xbced('0x81')](_0x27593a[_0xbced('0x87')])?utils[_0xbced('0x17a')](_0x27593a['Trunk'][_0xbced('0x17b')],_0x27593a['dialOriginateCallerIdName'],_0x27593a[_0xbced('0x17c')]>0x0?utils[_0xbced('0x17d')](_0x27593a[_0xbced('0x17e')],_0x27593a[_0xbced('0x17c')]):_0x27593a[_0xbced('0x17e')]):utils[_0xbced('0x17a')](_[_0xbced('0xf4')](_0x27593a[_0xbced('0x88')])?_0x27593a[_0xbced('0x87')][_0xbced('0x17b')]:_0x27593a[_0xbced('0x88')][_0xbced('0x17b')],_0x27593a[_0xbced('0x17f')],_0x27593a[_0xbced('0x17c')]>0x0?utils['getCallerIdRandom'](_0x27593a[_0xbced('0x17e')],_0x27593a['dialRandomLastDigitCallerIdNumber']):_0x27593a[_0xbced('0x17e')]);if(_0xb2a37b){_0x395928[_0xbced('0x180')]=_0x503efa['actions'][_0x15b178]['originatecalleridname']=utils[_0xbced('0x181')](_0xb2a37b);_0x395928['XMD-ORIGINATECALLERIDNUM']=_0x23eaf0[_0xbced('0x15c')];}_0x27593a[_0xbced('0x182')]=_0x395928;return ami[_0xbced('0x9e')]({'actionid':_0x15b178,'action':_0xbced('0x15b'),'channel':_0x503efa[_0xbced('0x81')](_0x27593a[_0xbced('0x87')])?util['format']('SIP/%s/%s%s',_0x27593a[_0xbced('0x87')][_0xbced('0x42')],isNotNull(_0x27593a[_0xbced('0x183')])?_0x27593a['dialPrefix'][_0xbced('0x184')]()||'':'',_0x27593a[_0xbced('0x185')]>0x0?_0x23eaf0[_0xbced('0x15c')]['substring'](_0x27593a[_0xbced('0x185')]):_0x23eaf0['phone']):util[_0xbced('0x41')](_0xbced('0x186'),_[_0xbced('0xf4')](_0x27593a[_0xbced('0x88')])?_0x27593a['Trunk'][_0xbced('0x42')]:_0x27593a[_0xbced('0x88')][_0xbced('0x42')],isNotNull(_0x27593a[_0xbced('0x183')])?_0x27593a[_0xbced('0x183')][_0xbced('0x184')]()||'':'',_0x27593a[_0xbced('0x185')]>0x0?_0x23eaf0[_0xbced('0x15c')][_0xbced('0x187')](_0x27593a[_0xbced('0x185')]):_0x23eaf0[_0xbced('0x15c')]),'callerid':_0xb2a37b,'Exten':_0xbced('0x10d'),'Context':_0xbced('0x188'),'Priority':'1','variable':_0x395928,'timeout':(_0x27593a[_0xbced('0x189')]||0x1e)*0x3e8,'async':!![],'channelid':_0x15b178})[_0xbced('0x9a')](function(_0x44d621){return _0x4100d5(_0x44d621);})['catch'](function(_0x22ab11){_0x27593a[_0xbced('0x18a')]+=0x1;var _0x1fadc9=new History(_0x503efa['actions'][_0x15b178]);logger[_0xbced('0x61')](util[_0xbced('0x41')]('[originateError]:\x20%s',JSON[_0xbced('0x70')](_0x22ab11)));_0x1fadc9[_0xbced('0x6b')]=0xe;_0x1fadc9[_0xbced('0x6c')]=_0xbced('0x18b');_0x1fadc9[_0xbced('0x6e')]=moment()['format'](_0xbced('0xc3'));_0x1fadc9[_0xbced('0x6d')]=_0x1fadc9[_0xbced('0x6e')];hopperUtils[_0xbced('0xca')](_0x1fadc9)[_0xbced('0x9d')](loggerCatch(_0xbced('0x18c')));_0x503efa[_0xbced('0xcc')](_0x1fadc9)[_0xbced('0x9d')](loggerCatch(_0xbced('0x18c')))[_0xbced('0x18')](function(){delete _0x503efa[_0xbced('0x21')][_0x15b178];return _0x12ae49(msgResponse(_0xbced('0x15b'),_0xbced('0x18d'),_0xbced('0x18e')));});});});};Dialer[_0xbced('0x15')][_0xbced('0x18f')]=function(_0x2863ed,_0x57502e,_0x33e7cb){var _0x118e3e=new History(_0x57502e);if(_0x118e3e['countbusyretry']+_0x118e3e[_0xbced('0x11e')]+_0x118e3e[_0xbced('0x11f')]+_0x118e3e['countnosuchnumberretry']+_0x118e3e[_0xbced('0xd5')]+_0x118e3e['countabandonedretry']+_0x118e3e[_0xbced('0x11b')]+_0x118e3e[_0xbced('0x121')]>=_0x33e7cb[_0xbced('0x122')]-0x1){return!![];}switch(_0x2863ed){case 0x3:if(_0x118e3e[_0xbced('0x11f')]>=_0x33e7cb[_0xbced('0x190')]-0x1){return!![];}hopperUtils[_0xbced('0xeb')]({'active':![],'countnoanswerretry':_0x118e3e[_0xbced('0x11f')]+=0x1,'scheduledat':moment()[_0xbced('0xdd')](_0x33e7cb[_0xbced('0x191')],_0xbced('0xde'))[_0xbced('0x41')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x118e3e[_0xbced('0xdf')],'ListId':_0x118e3e['ListId'],'VoiceQueueId':_0x118e3e[_0xbced('0xe1')]||undefined,'CampaignId':_0x118e3e[_0xbced('0xe2')]||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x192')));break;case 0x5:if(_0x118e3e[_0xbced('0x11d')]>=_0x33e7cb[_0xbced('0x193')]-0x1){return!![];}hopperUtils[_0xbced('0xeb')]({'active':![],'countbusyretry':_0x118e3e[_0xbced('0x11d')]+=0x1,'scheduledat':moment()[_0xbced('0xdd')](_0x33e7cb[_0xbced('0x194')],_0xbced('0xde'))['format'](_0xbced('0xc3')),'ContactId':_0x118e3e['ContactId'],'ListId':_0x118e3e[_0xbced('0xe0')],'VoiceQueueId':_0x118e3e[_0xbced('0xe1')]||undefined,'CampaignId':_0x118e3e['CampaignId']||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x195')));break;case 0x8:if(_0x118e3e[_0xbced('0x11e')]>=_0x33e7cb['dialCongestionMaxRetry']-0x1){return!![];}hopperUtils[_0xbced('0xeb')]({'active':![],'countcongestionretry':_0x118e3e[_0xbced('0x11e')]+=0x1,'scheduledat':moment()[_0xbced('0xdd')](_0x33e7cb[_0xbced('0x196')],'minutes')[_0xbced('0x41')](_0xbced('0xc3')),'ContactId':_0x118e3e[_0xbced('0xdf')],'ListId':_0x118e3e[_0xbced('0xe0')],'VoiceQueueId':_0x118e3e[_0xbced('0xe1')]||undefined,'CampaignId':_0x118e3e[_0xbced('0xe2')]||undefined})['catch'](loggerCatch(_0xbced('0x197')));break;case 0x0:if(_0x118e3e[_0xbced('0x120')]>=_0x33e7cb[_0xbced('0x198')]-0x1){return!![];}else{hopperUtils[_0xbced('0xeb')]({'active':![],'countnosuchnumberretry':_0x118e3e['countnosuchnumberretry']+=0x1,'scheduledat':moment()[_0xbced('0xdd')](_0x33e7cb['dialNoSuchNumberRetryFrequency'],_0xbced('0xde'))[_0xbced('0x41')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x118e3e[_0xbced('0xdf')],'ListId':_0x118e3e[_0xbced('0xe0')],'VoiceQueueId':_0x118e3e['VoiceQueueId']||undefined,'CampaignId':_0x118e3e[_0xbced('0xe2')]||undefined})[_0xbced('0x9d')](loggerCatch('[rescheduleContact][NoSuchNumber]'));}break;case 0xa:if(_0x118e3e[_0xbced('0xd5')]>=_0x33e7cb[_0xbced('0xdb')]-0x1){return!![];}hopperUtils[_0xbced('0xeb')]({'active':![],'countdropretry':_0x118e3e[_0xbced('0xd5')]+=0x1,'scheduledat':moment()[_0xbced('0xdd')](_0x33e7cb[_0xbced('0xd7')],_0xbced('0xde'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x118e3e[_0xbced('0xdf')],'ListId':_0x118e3e[_0xbced('0xe0')],'VoiceQueueId':_0x118e3e[_0xbced('0xe1')]||undefined,'CampaignId':_0x118e3e[_0xbced('0xe2')]||undefined})['catch'](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x118e3e[_0xbced('0xea')]>=_0x33e7cb[_0xbced('0x199')]-0x1){return!![];}hopperUtils[_0xbced('0xeb')]({'active':![],'countabandonedretry':_0x118e3e[_0xbced('0xea')]+=0x1,'scheduledat':moment()[_0xbced('0xdd')](_0x33e7cb[_0xbced('0x19a')],_0xbced('0xde'))[_0xbced('0x41')](_0xbced('0xc3')),'ContactId':_0x118e3e[_0xbced('0xdf')],'ListId':_0x118e3e[_0xbced('0xe0')],'VoiceQueueId':_0x118e3e[_0xbced('0xe1')]||undefined,'CampaignId':_0x118e3e[_0xbced('0xe2')]||undefined})['catch'](loggerCatch(_0xbced('0xec')));break;case 0x13:if(_0x118e3e[_0xbced('0x11b')]>=_0x33e7cb[_0xbced('0x124')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x118e3e[_0xbced('0x11b')]+=0x1,'scheduledat':moment()[_0xbced('0xdd')](_0x33e7cb['dialMachineRetryFrequency'],'minutes')[_0xbced('0x41')](_0xbced('0xc3')),'ContactId':_0x118e3e['ContactId'],'ListId':_0x118e3e[_0xbced('0xe0')],'VoiceQueueId':_0x118e3e[_0xbced('0xe1')]||undefined,'CampaignId':_0x118e3e[_0xbced('0xe2')]||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x127')));break;case 0x14:if(_0x118e3e['countagentrejectretry']>=_0x33e7cb['dialAgentRejectMaxRetry']-0x1){return!![];}hopperUtils[_0xbced('0xeb')]({'active':![],'countagentrejectretry':_0x118e3e[_0xbced('0x121')]+=0x1,'scheduledat':moment()[_0xbced('0xdd')](_0x33e7cb[_0xbced('0x19b')],_0xbced('0xde'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x118e3e[_0xbced('0xdf')],'ListId':_0x118e3e[_0xbced('0xe0')],'VoiceQueueId':_0x118e3e[_0xbced('0xe1')]||undefined,'CampaignId':_0x118e3e[_0xbced('0xe2')]||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x19c')));break;default:return!![];}};Dialer[_0xbced('0x15')]['callProgressDetecting']=function(_0x24f9a6,_0xabbb16,_0x161e0c){var _0x6eacb3=this;var _0x5159fc=new History(_0x24f9a6);var _0x5206a4=![];var _0xbe2e22;var _0xdfabfd;return new Promise(function(_0x32b17d,_0x515145){if(_['isUndefined'](_0xabbb16)&&typeof _0xabbb16!==_0xbced('0x15a')){return _0x515145(msgResponse('[callProgressDetecting]',_0xbced('0x8d'),'entity\x20is\x20undefine'));}if(_[_0xbced('0x3a')](_0x161e0c)&&typeof _0x161e0c!==_0xbced('0x15a')){return _0x515145(msgResponse('[callProgressDetecting]',_0xbced('0x8d'),'evt\x20is\x20undefine'));}hopperUtils[_0xbced('0xd9')](_0x5159fc,_0x161e0c['reason'],_0xabbb16)[_0xbced('0x9a')](function(_0x3e4b91){if(_0x3e4b91['additional']==0x1)_0x5206a4=!![];switch(_0x161e0c[_0xbced('0xc6')]){case'0':_0xabbb16[_0xbced('0x19d')]+=0x1;_0x5159fc['state']=0x0;_0x5159fc[_0xbced('0x6c')]=_0xbced('0x19e');_0x5159fc[_0xbced('0x120')]+=0x1;_0x5159fc['countglobal']+=0x1;ami['emit'](_0xbced('0x19f'),ut[_0xbced('0x114')](_0x24f9a6,'nosuchnumber'));_0xbe2e22=_0xabbb16['dialNoSuchNumberRetryFrequency'];_0xdfabfd=_0xabbb16['callAdditionalPhoneAfterMin'];hopperUtils[_0xbced('0xca')](_0x5159fc)[_0xbced('0x9d')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x6eacb3[_0xbced('0x18f')](0x0,_0x24f9a6,_0xabbb16)&&!_0x5206a4){if(_0x5159fc[_0xbced('0x120')]>=_0xabbb16[_0xbced('0x198')]){_0x6eacb3[_0xbced('0x125')](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1a0'));}else{_0x6eacb3[_0xbced('0x123')](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1a0'));}}break;case'3':_0xabbb16['outboundNoAnswerCallsDay']+=0x1;_0x5159fc[_0xbced('0x6b')]=0x3;_0x5159fc[_0xbced('0x6c')]=_0xbced('0x1a1');_0x5159fc[_0xbced('0x11f')]+=0x1;_0x5159fc[_0xbced('0xd6')]+=0x1;var _0x341717=ut['buildNoAnswerEventPayload'](_0x24f9a6,_0xabbb16);ami[_0xbced('0x3b')](_0xbced('0x1a2'),_0x341717);_0xbe2e22=_0xabbb16[_0xbced('0x191')];_0xdfabfd=_0xabbb16[_0xbced('0xd8')];hopperUtils['createHistory'](_0x5159fc)[_0xbced('0x9d')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x6eacb3['checkRetriveMax'](0x3,_0x24f9a6,_0xabbb16)&&!_0x5206a4){if(_0x5159fc[_0xbced('0x11f')]>=_0xabbb16[_0xbced('0x190')]){_0x6eacb3['createStateFinal'](_0x5159fc,_0x32b17d,_0x515145,'reason\x203\x20ringing\x20no\x20answer');}else{_0x6eacb3[_0xbced('0x123')](_0x5159fc,_0x32b17d,_0x515145,'reason\x203\x20ringing\x20no\x20answer');}}break;case'5':_0xabbb16[_0xbced('0x1a3')]+=0x1;_0x5159fc['state']=0x5;_0x5159fc[_0xbced('0x6c')]=_0xbced('0x1a4');_0x5159fc['countbusyretry']+=0x1;_0x5159fc['countglobal']+=0x1;ami['emit'](_0xbced('0x1a5'),ut[_0xbced('0x114')](_0x24f9a6,'busy'));_0xbe2e22=_0xabbb16[_0xbced('0x194')];_0xdfabfd=_0xabbb16[_0xbced('0xd8')];hopperUtils[_0xbced('0xca')](_0x5159fc)[_0xbced('0x9d')](loggerCatch(_0xbced('0x1a6')));if(_0x6eacb3[_0xbced('0x18f')](0x5,_0x24f9a6,_0xabbb16)&&!_0x5206a4){if(_0x5159fc[_0xbced('0x11d')]>=_0xabbb16['dialBusyMaxRetry']){_0x6eacb3[_0xbced('0x125')](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1a7'));}else{_0x6eacb3[_0xbced('0x123')](_0x5159fc,_0x32b17d,_0x515145,'reason\x205\x20busy');}}break;case'8':_0xabbb16[_0xbced('0x1a8')]+=0x1;_0x5159fc[_0xbced('0x6b')]=0x8;_0x5159fc['statedesc']=_0xbced('0x1a9');_0x5159fc[_0xbced('0x11e')]+=0x1;_0x5159fc[_0xbced('0xd6')]+=0x1;_0xbe2e22=_0xabbb16[_0xbced('0x196')];_0xdfabfd=_0xabbb16[_0xbced('0xd8')];ami[_0xbced('0x3b')](_0xbced('0x1aa'),ut[_0xbced('0x114')](_0x24f9a6,_0xbced('0x1ab')));hopperUtils['createHistory'](_0x5159fc)[_0xbced('0x9d')](loggerCatch(_0xbced('0x1ac')));if(_0x6eacb3[_0xbced('0x18f')](0x8,_0x24f9a6,_0xabbb16)&&!_0x5206a4){if(_0x5159fc[_0xbced('0x11e')]>=_0xabbb16['dialCongestionMaxRetry']){_0x6eacb3[_0xbced('0x125')](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1ad'));}else{_0x6eacb3[_0xbced('0x123')](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1ad'));}}break;case'11':_0xabbb16[_0xbced('0x1ae')]+=0x1;_0x5159fc['state']=0xb;_0x5159fc[_0xbced('0x6c')]=_0xbced('0xed');_0x5159fc[_0xbced('0xea')]+=0x1;_0x5159fc[_0xbced('0xd6')]+=0x1;_0xbe2e22=_0xabbb16[_0xbced('0x19a')];_0xdfabfd=_0xabbb16[_0xbced('0xd8')];hopperUtils['createHistory'](_0x5159fc)[_0xbced('0x9d')](loggerCatch(_0xbced('0xee')));if(_0x6eacb3[_0xbced('0x18f')](0xb,_0x24f9a6,_0xabbb16)&&!_0x5206a4){if(_0x5159fc[_0xbced('0xea')]>=_0xabbb16[_0xbced('0x199')]){_0x6eacb3[_0xbced('0x125')](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1af'));}else{_0x6eacb3['stateGlobal'](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1af'));}}break;case'20':_0xabbb16[_0xbced('0x1b0')]+=0x1;_0x5159fc['state']=0x14;_0x5159fc[_0xbced('0x6c')]=_0xbced('0x1b1');_0x5159fc[_0xbced('0x121')]+=0x1;_0x5159fc['countglobal']+=0x1;_0xbe2e22=_0xabbb16['dialAgentRejectRetryFrequency'];_0xdfabfd=_0xabbb16[_0xbced('0xd8')];ami[_0xbced('0x3b')](_0xbced('0x1b2'),ut[_0xbced('0x114')](_0x24f9a6,_0xbced('0x1b3')));hopperUtils[_0xbced('0xca')](_0x5159fc)[_0xbced('0x9d')](loggerCatch(_0xbced('0x1b4')));if(_0x6eacb3[_0xbced('0x18f')](0x14,_0x24f9a6,_0xabbb16)&&!_0x5206a4){if(_0x5159fc['countagentrejectretry']>=_0xabbb16['dialAgentRejectMaxRetry']){_0x6eacb3[_0xbced('0x125')](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1b5'));}else{_0x6eacb3[_0xbced('0x123')](_0x5159fc,_0x32b17d,_0x515145,_0xbced('0x1b5'));}}break;default:_0xabbb16[_0xbced('0x132')]+=0x1;_0x5159fc[_0xbced('0x6b')]=0xc;_0x5159fc[_0xbced('0x6c')]=_0x161e0c[_0xbced('0xc6')];_0xbe2e22=_0xabbb16[_0xbced('0x19b')];_0xdfabfd=_0xabbb16['callAdditionalPhoneAfterMin'];hopperUtils[_0xbced('0xca')](_0x5159fc)[_0xbced('0x9d')](loggerCatch(_0xbced('0x1b6')));if(_0x6eacb3['checkRetriveMax'](_0x161e0c[_0xbced('0xc6')],_0x24f9a6,_0xabbb16)&&!_0x5206a4){if(_0x5159fc[_0xbced('0x11d')]+_0x5159fc[_0xbced('0x11e')]+_0x5159fc[_0xbced('0x11f')]+_0x5159fc[_0xbced('0x120')]+_0x5159fc[_0xbced('0xd5')]+_0x5159fc[_0xbced('0xea')]+_0x5159fc[_0xbced('0x11b')]+_0x5159fc[_0xbced('0x121')]>=_0xabbb16[_0xbced('0x122')]){_0x6eacb3[_0xbced('0x123')](_0x5159fc,_0x32b17d,_0x515145,_0x161e0c[_0xbced('0xc6')]);}else{_0x6eacb3[_0xbced('0x125')](_0x5159fc,_0x32b17d,_0x515145,_0x161e0c[_0xbced('0xc6')]);}}}})[_0xbced('0x9a')](function(){if(_0x5206a4){hopperUtils[_0xbced('0xe6')](_0x5159fc,_0xbe2e22,_0xdfabfd)['then'](function(){return _0x32b17d(0x1);});}});});};Dialer[_0xbced('0x15')]['stateGlobal']=function(_0x55f921,_0x5e1354,_0x297c33,_0x340372){var _0x2961de=new Final(_0x55f921);_0x2961de['state']=0xf;_0x2961de['statedesc']=_0xbced('0x1b7');this['createStateFinal'](_0x2961de,_0x5e1354,_0x297c33,_0x340372);};Dialer[_0xbced('0x15')][_0xbced('0x125')]=function(_0x41db7d,_0x168d4c,_0x1919d6,_0x475e23){hopperUtils[_0xbced('0xcc')](_0x41db7d)[_0xbced('0x9a')](function(){return _0x168d4c(msgResponse('[callProgressDetecting]',_0xbced('0x107'),_0x475e23));})['catch'](function(){return _0x1919d6(msgResponse(_0xbced('0x1b8'),_0xbced('0x8d'),'contact\x20not\x20moved'));});};Dialer[_0xbced('0x15')][_0xbced('0xb3')]=function(_0x101f02){var _0x4a02c0=_0x101f02[_0xbced('0x1b9')]/0x64;var _0x1dcb97=_0x101f02[_0xbced('0x1ba')]/(_0x101f02[_0xbced('0x1ba')]+_0x101f02[_0xbced('0xc5')]);var _0x20c0ae=Math['round'](_0x101f02[_0xbced('0x1bb')]*(_0x101f02['predictiveIntervalMaxThreshold']/0x64));var _0x97fd0c=Math[_0xbced('0x1bc')](_0x101f02['predictiveIntervalAvailable']*(_0x101f02[_0xbced('0x1bd')]/0x64));var _0x57f4d4=_0x101f02[_0xbced('0x136')]+_0x101f02['talking'];var _0x1c3f13=Math[_0xbced('0x1be')](_0x101f02[_0xbced('0x56')]*_0x101f02[_0xbced('0x5a')]*_0x101f02[_0xbced('0x1bf')]*_0x101f02[_0xbced('0x1c0')]);if(_[_0xbced('0x3a')](_0x101f02[_0xbced('0x26')])){if(!_['isUndefined'](_0x101f02['startPredictive'])){_0x101f02['startPredictive']=undefined;loggerPredictive[_0xbced('0x61')]('[startMethodPredictive][StartProgressive]',_0xbced('0x1c1'));}if(!_['isUndefined'](_0x101f02['handlePredictive'])){loggerPredictive['error']('[startMethodPredictive][StartProgressive]',_0xbced('0x1c2'));clearInterval(_0x101f02[_0xbced('0x5f')]);_0x101f02[_0xbced('0x5f')]=undefined;}_0x101f02['startProgressive']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0xbced('0x45')](_0x101f02[_0xbced('0x42')],'collection\x20data\x20in\x20progressive\x20at',_0x101f02[_0xbced('0x26')]);this[_0xbced('0xb5')](_0x101f02,0x1);}else if(ifInterval(_0x101f02[_0xbced('0x1c3')],_0x101f02[_0xbced('0x26')])){this[_0xbced('0xb5')](_0x101f02,0x1);loggerPredictiveCalls['info']('[startMethodPredictive][StartProgressive][Loop]',_0x101f02['startProgressive'],_0x101f02[_0xbced('0x42')]);_0x101f02[_0xbced('0x56')]=0x0;_0x101f02['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x4a02c0<_0x1dcb97&&_0x101f02[_0xbced('0x1c4')]===_0xbced('0x1c5')){clearPredictiveAttributes(_0x101f02);loggerPredictive[_0xbced('0x45')](_0xbced('0x1c6'),'Dropped\x20calls\x20day',_0x1dcb97,_0xbced('0x26'),_0x101f02[_0xbced('0x42')]);}else if(_0x1c3f13<_0x101f02[_0xbced('0xd2')]&&_0x101f02[_0xbced('0x1c4')]===_0xbced('0x1c5')){clearPredictiveAttributes(_0x101f02);loggerPredictive['info'](_0xbced('0x1c7'),_0xbced('0x1c8'),_0x1c3f13,_0xbced('0x1c9'),_0x101f02[_0xbced('0xd2')],_0xbced('0x26'),_0x101f02['name']);}else if(!ifInterval(_0x101f02[_0xbced('0x1c3')],_0x101f02[_0xbced('0x26')])&&_['isUndefined'](_0x101f02[_0xbced('0x25')])&&!_['isUndefined'](_0x101f02[_0xbced('0x26')])){_0x101f02[_0xbced('0x25')]=moment()[_0xbced('0x41')](_0xbced('0xc3'));loggerPredictive[_0xbced('0x45')](_0x101f02[_0xbced('0x42')],_0xbced('0x1ca'),_0x101f02[_0xbced('0x25')]);hopperUtils['avgHandleTime'](_0x101f02[_0xbced('0x1c3')])['then'](this[_0xbced('0x1cb')](_0x101f02))[_0xbced('0x9a')](mergeDataErlangB(_0x101f02))[_0xbced('0x9a')](this[_0xbced('0x1cc')](_0x101f02))[_0xbced('0x9d')](loggerCatchPredictive(_0xbced('0x1cd'),_0x101f02));}else if(!ifInterval(_0x101f02[_0xbced('0x1c3')],_0x101f02['startPredictive'])){_0x101f02['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x101f02[_0xbced('0x25')]=moment()['format'](_0xbced('0xc3'));loggerPredictive['info'](_0x101f02['name'],'recalculate\x20predictive\x20at',_0x101f02['startPredictive']);clearInterval(_0x101f02['handlePredictive']);_0x101f02[_0xbced('0x5f')]=undefined;hopperUtils[_0xbced('0x1ce')](_0x101f02[_0xbced('0x1c3')])[_0xbced('0x9a')](this['getDataPredictive'](_0x101f02))[_0xbced('0x9a')](mergeDataErlangB(_0x101f02))[_0xbced('0x9a')](this[_0xbced('0x1cc')](_0x101f02))[_0xbced('0x9d')](loggerCatchPredictive(_0xbced('0x1cf'),_0x101f02));}else if(_0x101f02[_0xbced('0x1bb')]&&_0x57f4d4<_0x101f02[_0xbced('0x1bb')]-_0x97fd0c){clearPredictiveAttributes(_0x101f02);loggerPredictive['info'](_0x101f02[_0xbced('0x42')],_0xbced('0x1d0'),_0x57f4d4,_0xbced('0x1d1'),_0x101f02['predictiveIntervalAvailable'],'-',_0x97fd0c,'=',_0x101f02['predictiveIntervalAvailable']-_0x97fd0c,')');}else if(_0x101f02[_0xbced('0x1bb')]&&_0x57f4d4>_0x101f02['predictiveIntervalAvailable']+_0x20c0ae){clearPredictiveAttributes(_0x101f02);loggerPredictive[_0xbced('0x45')](_0x101f02[_0xbced('0x42')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x57f4d4,')\x20are\x20more\x20than\x20threshold\x20(',_0x101f02[_0xbced('0x1bb')],'+',_0x20c0ae,'=',_0x101f02[_0xbced('0x1bb')]+_0x20c0ae,')');}};Dialer[_0xbced('0x15')][_0xbced('0x1cb')]=function(_0x1ee338){var _0x5d9b06=this;return function(_0xce4523){return new Promise(function(_0x826470,_0x381e9f){_[_0xbced('0x5b')](_0x1ee338,_0xce4523[0x0]);if(checkGetDataPredictive(_0xce4523[0x0])){var _0x4a87a6=_0x1ee338[_0xbced('0x1bb')]=_0x1ee338[_0xbced('0x137')]+_0x1ee338[_0xbced('0x136')];var _0xa883=_0x1ee338[_0xbced('0x1c3')]*0x3c;var _0x34fdad=_0xce4523[0x0]['predictiveIntervalAvgTalktime']+_0xce4523[0x0][_0xbced('0x51')];var _0x40276c=(_0xce4523[0x0][_0xbced('0x1d2')]+_0xce4523[0x0]['predictiveIntervalDroppedCallsTimeout']+_0xce4523[0x0][_0xbced('0x4b')])/_0xce4523[0x0]['predictiveIntervalTotalCalls'];_0x1ee338[_0xbced('0x1bf')]=_0x40276c>0x0?_0x40276c:0x1;switch(_0x1ee338[_0xbced('0x1c4')]){case _0xbced('0x1c5'):var _0x397fc5=_0x1ee338[_0xbced('0x1b9')]/0x64;return _0x5d9b06[_0xbced('0x1d3')](_0x4a87a6,_0xa883,_0x34fdad,_0x40276c,_0x397fc5)[_0xbced('0x9a')](function(_0x11f898){return _0x826470(_0x11f898);});case _0xbced('0x1d4'):var _0x384f27=_0x1ee338[_0xbced('0x1b9')]/0x64;return _0x5d9b06['busyFactor'](_0x4a87a6,_0xa883,_0x34fdad,_0x40276c,_0x384f27)[_0xbced('0x9a')](function(_0x11472a){return _0x826470(_0x11472a);});default:return _0x381e9f(msgResponse(_0xbced('0x1d5'),_0xbced('0x8d'),_0xbced('0x1d6')));}}else{return _0x381e9f(msgResponse(_0xbced('0x1d5'),_0xbced('0x8d'),_0xbced('0x1d7')));}});};};Dialer[_0xbced('0x15')][_0xbced('0x1d8')]=function(_0x2d1c31){var _0x3080c4=this;return function(_0x1c6bd8){return new Promise(function(_0x512cc6,_0xdce589){_[_0xbced('0x5b')](_0x2d1c31,_0x1c6bd8[0x0]);if(checkGetDataPredictive(_0x1c6bd8[0x0])){loggerPredictive[_0xbced('0x45')](JSON['stringify'](_0x1c6bd8[0x0]));if(_0x2d1c31['dialPredictiveOptimization']===_0xbced('0x1c5')){return _0x3080c4[_0xbced('0x14f')](_0x2d1c31['id'])['then'](function(_0xfe6174){var _0x47a89a=_0x2d1c31['loggedIn']-_0xfe6174[0x0][_0xbced('0x1d9')];var _0x26e07b=_0x2d1c31[_0xbced('0x1c3')]*0x3c;var _0x3aece0=_0x1c6bd8[0x0][_0xbced('0x4e')]+_0x1c6bd8[0x0][_0xbced('0x51')];var _0x15a2a5=(_0x1c6bd8[0x0][_0xbced('0x1d2')]+_0x1c6bd8[0x0][_0xbced('0x4a')]+_0x1c6bd8[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x1c6bd8[0x0][_0xbced('0x47')];var _0x47bf3a=_0x2d1c31['dialPredictiveOptimizationPercentage']/0x64;_0x2d1c31['predictiveIntervalPauses']=_0xfe6174[0x0][_0xbced('0x1d9')]||0x0;_0x2d1c31['predictiveIntervalHitRate']=_0x15a2a5>0x0?_0x15a2a5:0x1;return _0x3080c4[_0xbced('0x1d3')](_0x47a89a,_0x26e07b,_0x3aece0,_0x15a2a5,_0x47bf3a);})[_0xbced('0x9a')](function(_0x418b8f){return _0x512cc6(_0x418b8f);})['catch'](function(_0x54332d){return _0xdce589(msgResponse('[CatchErlangB]',_0xbced('0x8d'),JSON['stringify'](_0x54332d)));});}if(_0x2d1c31[_0xbced('0x1c4')]===_0xbced('0x1d4')){return _0x3080c4[_0xbced('0x14f')](_0x2d1c31['id'])['then'](function(_0x2b6787){var _0x46b5a9=_0x2d1c31[_0xbced('0x1da')]-_0x2b6787[0x0][_0xbced('0x1d9')];var _0x3d834c=_0x2d1c31['dialPredictiveInterval']*0x3c;var _0x2bb81a=_0x1c6bd8[0x0][_0xbced('0x4e')]+_0x1c6bd8[0x0][_0xbced('0x51')];var _0xe6aed8=(_0x1c6bd8[0x0]['predictiveIntervalAnsweredCalls']+_0x1c6bd8[0x0][_0xbced('0x4a')]+_0x1c6bd8[0x0][_0xbced('0x4b')])/_0x1c6bd8[0x0][_0xbced('0x47')];var _0x5ed4eb=_0x2d1c31[_0xbced('0x1b9')]/0x64;_0x2d1c31['predictiveIntervalPauses']=_0x2b6787[0x0][_0xbced('0x1d9')]||0x0;_0x2d1c31[_0xbced('0x1bf')]=_0xe6aed8>0x0?_0xe6aed8:0x1;return _0x3080c4['busyFactor'](_0x46b5a9,_0x3d834c,_0x2bb81a,_0xe6aed8,_0x5ed4eb);})['then'](function(_0x1cf525){return _0x512cc6(_0x1cf525);})[_0xbced('0x9d')](function(_0x2740b8){return _0xdce589(msgResponse(_0xbced('0x1db'),'Failure',JSON[_0xbced('0x70')](_0x2740b8)));});}}else{return _0xdce589(msgResponse(_0xbced('0x1d5'),_0xbced('0x8d'),_0xbced('0x1d7')));}});};};Dialer[_0xbced('0x15')][_0xbced('0x1cc')]=function(_0x4fe254){var _0x4a25d7=this;return function(){var _0x4f6728=0x0;var _0x572e55=Math['floor'](_0x4fe254[_0xbced('0x1dc')]*0x3e8);if(_0x572e55>0x0){_0x572e55=_0x572e55<0x64?0x64:_0x572e55;loggerPredictive[_0xbced('0x45')](_0x4fe254[_0xbced('0x42')],_0xbced('0x1dd'),_0x572e55,_0xbced('0x1de'));_0x4fe254[_0xbced('0x5f')]=setInterval(function(){_0x4a25d7[_0xbced('0x5f')](_0x4fe254);loggerPredictiveCalls[_0xbced('0x45')]('[handlePredictive]',_0x4f6728+=0x1);},_0x572e55);}else{loggerPredictive[_0xbced('0x45')](_0x4fe254[_0xbced('0x42')],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0xbced('0x15')]['checkContactBlack']=function(_0x77dc0a,_0x498393){var _0x1c484f=this;return function(_0x5b0708){if(_[_0xbced('0x44')](_0x5b0708)){if(_[_0xbced('0xf4')](_0x498393[_0xbced('0x154')])||!_0x498393[_0xbced('0x1df')]){if(_0x77dc0a['dialMethod']===_0xbced('0x6')){_0x77dc0a['queueStatusComplete']=_[_0xbced('0x3a')](_0x77dc0a['queueStatusComplete'])?!![]:_0x77dc0a[_0xbced('0x6f')];var _0x44830f=uuid['v4']();_0x1c484f['actions'][_0x44830f]=new Action(_0x77dc0a,_0x498393,_0x44830f);loggerBooked[_0xbced('0x45')]('[booked][checkContactBlack]',_0x44830f,_0xbced('0x1e0'),JSON[_0xbced('0x70')](_0x77dc0a[_0xbced('0x6f')]),'Queue:\x20',_0x77dc0a[_0xbced('0x42')]);if(_0x77dc0a[_0xbced('0x6f')]){_0x77dc0a[_0xbced('0x6f')]=![];_0x1c484f[_0xbced('0x28')][_0x1c484f[_0xbced('0x21')][_0x44830f]['queue']]=[];ami[_0xbced('0x9e')]({'actionid':_0x44830f,'action':'queuestatus','queue':_0x77dc0a['name']})[_0xbced('0x9d')](function(){_0x1c484f['updateOriginated'](_0x77dc0a);hopperUtils[_0xbced('0xeb')]({'active':![],'ContactId':_0x1c484f[_0xbced('0x21')][_0x44830f][_0xbced('0xdf')],'ListId':_0x1c484f[_0xbced('0x21')][_0x44830f][_0xbced('0xe0')],'VoiceQueueId':_0x1c484f[_0xbced('0x21')][_0x44830f][_0xbced('0xe1')]||undefined,'CampaignId':_0x1c484f[_0xbced('0x21')][_0x44830f][_0xbced('0xe2')]||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x1e1')));delete _0x1c484f['actions'][_0x44830f];});}else{loggerBooked[_0xbced('0x45')](_0xbced('0x1e2'),JSON[_0xbced('0x70')](_0x77dc0a[_0xbced('0x6f')]),'Queue:\x20',_0x77dc0a[_0xbced('0x42')]);_0x1c484f[_0xbced('0xc1')](_0x77dc0a);hopperUtils[_0xbced('0xeb')]({'active':![],'ContactId':_0x1c484f['actions'][_0x44830f]['ContactId'],'ListId':_0x1c484f['actions'][_0x44830f][_0xbced('0xe0')],'VoiceQueueId':_0x1c484f[_0xbced('0x21')][_0x44830f][_0xbced('0xe1')]||undefined,'CampaignId':_0x1c484f[_0xbced('0x21')][_0x44830f]['CampaignId']||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x1e1')));delete _0x1c484f[_0xbced('0x21')][_0x44830f];}}else{return _0x1c484f[_0xbced('0x159')](_0x77dc0a,_0x498393);}}else{if(utils['getSeconds'](undefined,_0x498393['scheduledat'])<_0x77dc0a['dialRecallMeTimeout']*0x3c){if(_0x498393['Agent']&&!_0x498393[_0xbced('0x146')][_0xbced('0x1e3')]){_0x1c484f[_0xbced('0x1a')][_0xbced('0xf8')](_0x498393['id'])[_0xbced('0x18')](function(){_0x1c484f[_0xbced('0xc1')](_0x77dc0a);});}else{hopperUtils['unlockContact']({'active':![]},_0x498393['id'],0x1)[_0xbced('0x18')](function(){_0x1c484f[_0xbced('0xc1')](_0x77dc0a);});}}else{_0x77dc0a[_0xbced('0x1e4')]+=0x1;_0x1c484f[_0xbced('0xc1')](_0x77dc0a);if(_0x77dc0a[_0xbced('0x1e5')]){hopperUtils[_0xbced('0xeb')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x498393[_0xbced('0xdf')],'ListId':_0x498393['ListId'],'VoiceQueueId':_0x498393['VoiceQueueId']||undefined,'CampaignId':_0x498393[_0xbced('0xe2')]||undefined})[_0xbced('0x9d')](loggerCatch(_0xbced('0x1e6')));hopperUtils[_0xbced('0xca')](createObjHistory(_0x77dc0a,_0x498393,utils[_0xbced('0x65')][_0xbced('0x1e7')],0x17,'RecallInQueue'))['catch'](loggerCatch(_0xbced('0x1e8')));}else{_0x1c484f[_0xbced('0x129')](createObjHistory(_0x77dc0a,_0x498393,utils['CAMPAIGN_STATUS']['RECALL_TIMEOUT'],0x16,'RecallFailedTimeout'),'[Originate][HistoryRecallClose][historyCatch]',_0xbced('0x1e9'));}}}}else{_0x77dc0a[_0xbced('0x1ea')]+=0x1;_0x1c484f[_0xbced('0x129')](createObjHistory(_0x77dc0a,_0x498393,utils[_0xbced('0x65')]['BLACKLIST'],0xd,'Blacklist'),_0xbced('0x1eb'),_0xbced('0x1ec'));throw'inBlackList';}};};Dialer[_0xbced('0x15')]['handleIvr']=function(_0x24086f){var _0x2d5576=this;var _0xdc66d2=_0x24086f[_0xbced('0x1ed')]-_0x24086f['originated']-_0x24086f[_0xbced('0x1ee')];emitCampaignSummary(_0x24086f);if(_0xdc66d2>0x0){if(_0xdc66d2>this[_0xbced('0x1f')]){_0xdc66d2=this[_0xbced('0x1f')];}_0x24086f['temp']+=_0xdc66d2;hopperUtils[_0xbced('0x1ef')](_0x24086f,_0xdc66d2)[_0xbced('0x9a')](function(_0x4f2430){_0x24086f[_0xbced('0x1ee')]-=_0xdc66d2;_0x24086f['temp']=_0x24086f[_0xbced('0x1ee')]>0x0?_0x24086f[_0xbced('0x1ee')]:0x0;if(!utils[_0xbced('0x1f0')](_0x4f2430)){_0x24086f[_0xbced('0x64')]=utils['CAMPAIGN_STATUS']['NO_AVAILABLE_CONTACTS'];logger[_0xbced('0x45')]('[getContactCampaign2][Empty]'+_0x24086f[_0xbced('0x42')]);}else{_0x24086f[_0xbced('0x7a')]+=_0x4f2430[_0xbced('0x96')];_0x24086f[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x1f1')];for(var _0x49e201=0x0;_0x49e201<_0x4f2430['length'];_0x49e201+=0x1){_0x24086f[_0xbced('0x1f2')]+=0x1;if(_[_0xbced('0xf4')](_0x4f2430[_0x49e201])||_[_0xbced('0xf4')](_0x4f2430[_0x49e201][_0xbced('0x174')])||_['isNil'](_0x4f2430[_0x49e201][_0xbced('0x15c')])){_0x2d5576[_0xbced('0x152')](_0xbced('0x1f3'),_0x24086f,_0x4f2430[_0x49e201]);}else{hopperUtils['checkIsBlackListIvr'](_[_0xbced('0x71')](_0x4f2430[_0x49e201],['CampaignId',_0xbced('0x15c')]))[_0xbced('0x9a')](_0x2d5576[_0xbced('0x1f4')](_0x24086f,_0x4f2430[_0x49e201]))['catch'](_0x2d5576['loggerHandler'](_0xbced('0x1f5'),_0x24086f));}}}})['catch'](loggerGetContactDialer(_0xbced('0x1f6'),_0x24086f,_0xdc66d2));}};Dialer[_0xbced('0x15')][_0xbced('0xb5')]=function(_0x304bd0,_0x3a121c){var _0xc84fd5=this;var _0x5a0a60=[];if(_0x3a121c<0x1||_0x304bd0[_0xbced('0xb2')]===_0xbced('0x6')){_0x3a121c=0x1;}var _0xd466ec=Math[_0xbced('0x1be')](_0x304bd0['available']*_0x3a121c)-_0x304bd0[_0xbced('0x7a')]-_0x304bd0[_0xbced('0x1ee')];if(_0x304bd0[_0xbced('0x1f7')]>0x0){var _0x2565af=_0x304bd0[_0xbced('0x1f7')]-_0x304bd0[_0xbced('0x7a')]-_0x304bd0[_0xbced('0x137')]-_0x304bd0[_0xbced('0x1ee')]-_0x304bd0[_0xbced('0x138')];if(_0xd466ec>_0x2565af){_0xd466ec=_0x2565af;}}if(_0xd466ec>0x0){if(_0x304bd0[_0xbced('0xb2')]===_0xbced('0x6')){_0xd466ec=0x1;}if(_0xd466ec>this['maxNumberOriginate']){_0xd466ec=this[_0xbced('0x1f')];}_0x304bd0['temp']+=_0xd466ec;for(var _0x39bb27 in this[_0xbced('0x1d')]){if(typeof this['agents'][_0x39bb27]!=='undefined'){if(this[_0xbced('0x1d')][_0x39bb27]['state']===_0xbced('0x1f8')&&this['agents'][_0x39bb27][_0xbced('0x84')]===_0xbced('0x143')){_0x5a0a60['push'](this['agents'][_0x39bb27]['id']);}}}hopperUtils[_0xbced('0x1f9')](_0x304bd0,_0x5a0a60,_0xd466ec)[_0xbced('0x9a')](function(_0x417f0a){_0x304bd0['temp']-=_0xd466ec;_0x304bd0[_0xbced('0x1ee')]=_0x304bd0[_0xbced('0x1ee')]>0x0?_0x304bd0[_0xbced('0x1ee')]:0x0;if(!utils[_0xbced('0x1f0')](_0x417f0a)){hopperUtils[_0xbced('0x1fa')](_0x304bd0)['then'](sendMessageReschedule(_0x304bd0))[_0xbced('0x9d')](loggerCatch(_0xbced('0x1fb')));}else{_0x304bd0[_0xbced('0x7a')]+=_0x417f0a[_0xbced('0x96')];_0x304bd0[_0xbced('0x64')]=_0x304bd0[_0xbced('0xb2')]==='booked'?utils['CAMPAIGN_STATUS'][_0xbced('0x139')]:utils[_0xbced('0x65')][_0xbced('0x1f1')];for(var _0x55ceae=0x0;_0x55ceae<_0x417f0a[_0xbced('0x96')];_0x55ceae+=0x1){if(_['isNil'](_0x417f0a[_0x55ceae])||_[_0xbced('0xf4')](_0x417f0a[_0x55ceae][_0xbced('0x174')])||_[_0xbced('0xf4')](_0x417f0a[_0x55ceae][_0xbced('0x15c')])){_0xc84fd5[_0xbced('0x152')](_0xbced('0x1f3'),_0x304bd0,_0x417f0a[_0x55ceae]);}else{hopperUtils[_0xbced('0x1fc')](_[_0xbced('0x71')](_0x417f0a[_0x55ceae],['VoiceQueueId',_0xbced('0x15c')]))[_0xbced('0x9a')](_0xc84fd5['checkContactBlack'](_0x304bd0,_0x417f0a[_0x55ceae]))[_0xbced('0x9d')](_0xc84fd5[_0xbced('0x1fd')](_0xbced('0x1f3'),_0x304bd0));}}}})[_0xbced('0x9d')](loggerGetContactDialer(_0xbced('0x1fe'),_0x304bd0,_0xd466ec));}};Dialer['prototype']['handlePredictive']=function(_0x4e0f52){if(_0x4e0f52[_0xbced('0x1f7')]>0x0){var _0x312c5a=_0x4e0f52[_0xbced('0x1f7')]-_0x4e0f52['originated']-_0x4e0f52['talking'];if(_0x312c5a>0x0){this[_0xbced('0x1ff')](_0x4e0f52);}else{loggerPredictiveCalls[_0xbced('0x45')](_0xbced('0x200'));}}else{this['tryOriginatePredictive'](_0x4e0f52);}};Dialer['prototype'][_0xbced('0x1ff')]=function(_0x28a04b){var _0x84422a=this;var _0x1cbf28=[];_0x28a04b[_0xbced('0x7a')]+=0x1;for(var _0x504be1 in this[_0xbced('0x1d')]){if(typeof this[_0xbced('0x1d')][_0x504be1]!==_0xbced('0xaa')){if(this['agents'][_0x504be1]['state']===_0xbced('0x1f8')&&this['agents'][_0x504be1][_0xbced('0x84')]==='reachable'){_0x1cbf28[_0xbced('0x97')](this[_0xbced('0x1d')][_0x504be1]['id']);}}}return this['getContactDialer'](_0x28a04b['id'],_0x1cbf28,0x1,_0x28a04b[_0xbced('0x201')],_0x28a04b)['then'](function(_0x4e92f8){if(!utils[_0xbced('0x1f0')](_0x4e92f8)){utils['checkContactLowerLimitOriginate'](_0x28a04b,0x1,0x0);return hopperUtils[_0xbced('0x1fa')](_0x28a04b)[_0xbced('0x9a')](sendMessageReschedule(_0x28a04b))[_0xbced('0x9d')](loggerCatch(_0xbced('0x1fb')));}else{_0x28a04b[_0xbced('0x64')]=utils[_0xbced('0x65')][_0xbced('0x1f1')];if(_[_0xbced('0xf4')](_0x4e92f8[0x0])||_['isNil'](_0x4e92f8[0x0][_0xbced('0x174')])||_[_0xbced('0xf4')](_0x4e92f8[0x0][_0xbced('0x15c')])){_0x84422a['emptyContact'](_0xbced('0x1f3'),_0x28a04b,_0x4e92f8[0x0]);}else{return hopperUtils['checkIsBlackList'](_['pick'](_0x4e92f8[0x0],[_0xbced('0xe1'),'phone']))['then'](_0x84422a['checkContactBlack'](_0x28a04b,_0x4e92f8[0x0]))['catch'](_0x84422a['loggerHandler']('[actionOriginatePredictive]\x20',_0x28a04b));}}})['catch'](loggerGetContactDialer(_0xbced('0x202'),_0x28a04b,0x1));};Dialer[_0xbced('0x15')][_0xbced('0x1d3')]=function(_0x2446fb,_0x2ac36e,_0x1657fb,_0x48773f,_0x10edb9,_0x21ff01){loggerPredictive[_0xbced('0x45')](_0xbced('0x203'));loggerPredictive[_0xbced('0x45')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2446fb);loggerPredictive[_0xbced('0x45')](_0xbced('0x204'),_0x2ac36e);loggerPredictive['info'](_0xbced('0x205'),_0x1657fb);loggerPredictive[_0xbced('0x45')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x48773f);loggerPredictive[_0xbced('0x45')](_0xbced('0x206'),_0x10edb9);loggerPredictive[_0xbced('0x45')](_0xbced('0x4f'));return new Promise(function(_0x6dbaff,_0x56d26b){if(_0x2446fb<=0x0||isNaN(_0x2446fb)){return _0x56d26b(msgResponse(_0xbced('0x207'),_0xbced('0x18d'),_0xbced('0x208')+_0x2446fb));}if(_0x1657fb<=0x0||isNaN(_0x1657fb)){return _0x56d26b(msgResponse(_0xbced('0x207'),'Error',_0xbced('0x209')+_0x1657fb));}if(_0x48773f<=0x0||isNaN(_0x48773f)){return _0x56d26b(msgResponse(_0xbced('0x207'),_0xbced('0x18d'),_0xbced('0x20a')+_0x48773f));}if(_0x2ac36e<=0x0||isNaN(_0x2ac36e)){return _0x56d26b(msgResponse('[abandonmentRate]','Error',_0xbced('0x20b')+_0x2ac36e));}if(_0x10edb9<=0x0||isNaN(_0x10edb9)){return _0x56d26b(msgResponse('[abandonmentRate]',_0xbced('0x18d'),_0xbced('0x20c')+_0x10edb9));}_0x21ff01=_0x21ff01||0x0;var _0x46a3bf=0x1/_0x1657fb;var _0x2afa5f=0x0;var _0x4f7b4c=0x0;var _0x18810b=0x0;var _0x26cd27=0x0;for(var _0x12ffe7=0x0;_0x18810b<_0x10edb9;_0x12ffe7+=0x1){_0x4f7b4c=_0x12ffe7/_0x2ac36e;_0x2afa5f=(_0x48773f*_0x4f7b4c+_0x21ff01)/_0x46a3bf;_0x18810b=utils[_0xbced('0x20d')](_0x2afa5f,_0x2446fb);_0x26cd27=_0x2afa5f/_0x2446fb*(0x1-utils['erlangb'](_0x2afa5f,_0x2446fb));}return _0x6dbaff({'erlangCalls':_0x12ffe7,'erlangCallToSecond':_0x2ac36e/_0x12ffe7,'erlangAbandonmentRate':_0x18810b,'erlangBusyFactor':_0x26cd27});});};Dialer[_0xbced('0x15')][_0xbced('0x20e')]=function(_0x106c73,_0x48af45,_0x37b6a8,_0x5de4ce,_0x4fc5de,_0x208eb4){loggerPredictive['info'](_0xbced('0x20f'));loggerPredictive['info'](_0xbced('0x210'),_0x106c73);loggerPredictive[_0xbced('0x45')](_0xbced('0x204'),_0x48af45);loggerPredictive['info']('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x37b6a8);loggerPredictive['info'](_0xbced('0x211'),_0x5de4ce);loggerPredictive[_0xbced('0x45')](_0xbced('0x212'),_0x4fc5de);loggerPredictive['info'](_0xbced('0x4f'));return new Promise(function(_0x5ab104,_0x1fa6ca){if(_0x106c73<=0x0||isNaN(_0x106c73)){return _0x1fa6ca(msgResponse(_0xbced('0x213'),_0xbced('0x18d'),_0xbced('0x208')+_0x106c73));}if(_0x37b6a8<=0x0||isNaN(_0x37b6a8)){return _0x1fa6ca(msgResponse(_0xbced('0x213'),_0xbced('0x18d'),_0xbced('0x209')+_0x37b6a8));}if(_0x5de4ce<=0x0||isNaN(_0x5de4ce)){return _0x1fa6ca(msgResponse(_0xbced('0x213'),_0xbced('0x18d'),_0xbced('0x20a')+_0x5de4ce));}if(_0x48af45<=0x0||isNaN(_0x48af45)){return _0x1fa6ca(msgResponse(_0xbced('0x213'),'Error',_0xbced('0x20b')+_0x48af45));}if(_0x4fc5de<=0x0||isNaN(_0x4fc5de)){return _0x1fa6ca(msgResponse(_0xbced('0x213'),_0xbced('0x18d'),'Umin\x20=\x20'+_0x4fc5de));}_0x208eb4=_0x208eb4||0x0;var _0x3cc455=0x1/_0x37b6a8;var _0x347361=0x0;var _0xacfd8c=0x0;var _0x223b62=0x0;var _0x26d82c=0x0;for(var _0x29ccd3=0x0;_0x26d82c<_0x4fc5de;_0x29ccd3+=0x1){_0xacfd8c=_0x29ccd3/_0x48af45;_0x347361=(_0x5de4ce*_0xacfd8c+_0x208eb4)/_0x3cc455;_0x223b62=utils[_0xbced('0x20d')](_0x347361,_0x106c73);_0x26d82c=_0x347361/_0x106c73*(0x1-utils[_0xbced('0x20d')](_0x347361,_0x106c73));}return _0x5ab104({'erlangCalls':_0x29ccd3,'erlangCallToSecond':_0x48af45/_0x29ccd3,'erlangAbandonmentRate':_0x223b62,'erlangBusyFactor':_0x26d82c});});};module[_0xbced('0x214')]=Dialer;