[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var 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unlock3][syncQueueStatusComplete]','loopCampaigns','syncCampaigns','checkIsTrunkReachable','isTrunkReachable','TRUNK_IS_NOT_REACHABLE','\x20trunk\x20is\x20not\x20reachable','checkIfTime','ifTime','checkIfTimeIntervals','Failure','\x20Intervals\x20is\x20null\x20','\x20Intervals\x20is\x20empty\x20','TIMEZONE_UNKNOW','\x20Timezone\x20unknow\x20','isArray','command','iftime\x20%s,%s','timezones','content','indexOf','true','all','some','GLOBAL_INTERVAL_IS_OVERTIME','INTERVAL_IS_OVERTIME','[ifTime][promiseAll]','Global:\x20','\x20Interval\x20is\x20overtime:\x20','Timezone:\x20','handlePower','dialPowerLevel','booked','Queue','handleIvr','dialTimezone','checkDialMethod','active','dialGlobalInterval','launchHandleIvr','[syncCampaigns]','\x5cw{0,','pow','replace','random','match','object','voiceQueue\x20is\x20undefine','phone','Contact','contact\x20is\x20undefine','getCaller','\x22agi://%s/square,%s\x22','NONE','\x22%s,%s%s,,,%s\x22','dialQueueOptions','ACTIVE','XMD-AMDINITIALSILENCE','dialAMDInitialSilence','XMD-AMDGREETING','dialAMDGreeting','XMD-AMDAFTERGREETINGSILENCE','dialAMDAfterGreetingSilence','XMD-AMDTOTALANALYSISTIME','dialAMDTotalAnalysisTime','XMD-AMDMINWORDLENGTH','dialAMDMinWordLength','XMD-AMDBETWEENWORDSSILENCE','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','XMD-AMDMAXIMUMWORDLENGTH','dialAMDMaximumWordLength','XMD-VOICEQUEUEID','XMD-CAMPAIGNID','tags','createdAt','updatedAt','%s%s','XMD-','toUpper','dialRandomLastDigitCallerIdNumber','TrunkBackup','XMD-ORIGINATECALLERIDNAME','originatecalleridname','XMD-ORIGINATECALLERIDNUM','originatecalleridnum','SIP/%s/%s%s','dialCutDigit','trim','substring','[originateError]:\x20%s'];(function(_0x739c70,_0x46b12b){var _0x279d35=function(_0x49419e){while(--_0x49419e){_0x739c70['push'](_0x739c70['shift']());}};_0x279d35(++_0x46b12b);}(_0xc2e5,0x87));var _0x5c2e=function(_0x40b2ed,_0x2b1765){_0x40b2ed=_0x40b2ed-0x0;var _0x18397d=_0xc2e5[_0x40b2ed];return _0x18397d;};'use strict';var util=require(_0x5c2e('0x0'));var _=require(_0x5c2e('0x1'));var BPromise=require(_0x5c2e('0x2'));var uuid=require(_0x5c2e('0x3'));var moment=require(_0x5c2e('0x4'));var rr=require('rr');var md5=require('md5');var Redis=require(_0x5c2e('0x5'));var ut=require(_0x5c2e('0x6'));var config=require('../../../config/environment/');var logger=require('../../../config/logger')(_0x5c2e('0x7'));var loggerBooked=require('../../../config/logger')('booked');var loggerPredictive=require(_0x5c2e('0x8'))(_0x5c2e('0x9'));var loggerPredictiveCalls=require(_0x5c2e('0x8'))(_0x5c2e('0xa'));var loggerSyncQueueSummary=require(_0x5c2e('0x8'))(_0x5c2e('0xb'));var ami=require(_0x5c2e('0xc'));config[_0x5c2e('0xd')]=_[_0x5c2e('0xe')](config[_0x5c2e('0xd')],{'host':'localhost','port':0x18eb});var io=require(_0x5c2e('0xf'))(new Redis(config[_0x5c2e('0xd')]));var cmHopper=require(_0x5c2e('0x10'));var cmHopperHistory=require(_0x5c2e('0x11'));var cmHopperBlack=require(_0x5c2e('0x12'));var voiceQueueRt=require(_0x5c2e('0x13'));var Action=require(_0x5c2e('0x14'));var History=require('./history');var Final=require(_0x5c2e('0x15'));var AgentComplete=require(_0x5c2e('0x16'));var QueueCallerAbandon=require('./queueCallerAbandon');var Hangup=require('./hangup');var ipAgi=process[_0x5c2e('0x17')][_0x5c2e('0x18')]||_0x5c2e('0x19');var strategy={'rrmemory':_0x5c2e('0x1a'),'roundrobin':_0x5c2e('0x1b')};var Sequence=function(){};Sequence[_0x5c2e('0x1c')][_0x5c2e('0x1d')]=function(_0x1893a5){this[_0x5c2e('0x1e')]=this[_0x5c2e('0x1e')]?this['tail'][_0x5c2e('0x1f')](_0x1893a5):_0x1893a5();};function Dialer(_0x46e47d,_0x4b04d7){this['sequence']=new Sequence();this[_0x5c2e('0x20')]=_0x4b04d7;this['voiceQueues']=_0x46e47d[_0x5c2e('0x21')];this[_0x5c2e('0x22')]=_0x46e47d['campaigns'];this[_0x5c2e('0x23')]=_0x46e47d[_0x5c2e('0x23')];this[_0x5c2e('0x24')]=_0x46e47d[_0x5c2e('0x24')];this['maxNumberOriginate']=config[_0x5c2e('0x25')]||0x2;this[_0x5c2e('0x26')]={};this[_0x5c2e('0x27')]={};this[_0x5c2e('0x28')]={};this[_0x5c2e('0x29')]={};this[_0x5c2e('0x2a')]={};this['startPredictive']={};this['startProgressive']={};this[_0x5c2e('0x2b')]={};this['queueBooked']={};this[_0x5c2e('0x2c')]={};ami['on']('agentconnect',this['syncAgentConnect']['bind'](this));ami['on'](_0x5c2e('0x2d'),this[_0x5c2e('0x2e')][_0x5c2e('0x2f')](this));ami['on'](_0x5c2e('0x30'),this['syncOriginateResponse'][_0x5c2e('0x2f')](this));ami['on'](_0x5c2e('0x31'),this[_0x5c2e('0x32')][_0x5c2e('0x2f')](this));ami['on'](_0x5c2e('0x33'),this['syncQueueSummary'][_0x5c2e('0x2f')](this));ami['on'](_0x5c2e('0x34'),this[_0x5c2e('0x35')]['bind'](this));ami['on'](_0x5c2e('0x36'),this['syncNewExten'][_0x5c2e('0x2f')](this));ami['on'](_0x5c2e('0x37'),this[_0x5c2e('0x38')][_0x5c2e('0x2f')](this));ami['on']('queuemember',this[_0x5c2e('0x39')][_0x5c2e('0x2f')](this));ami['on'](_0x5c2e('0x3a'),this[_0x5c2e('0x3b')][_0x5c2e('0x2f')](this));this['loopCampaigns']();this['loopClearZombieChannels']();}function isNotNull(_0x417e73){return _0x417e73!==null&&!_[_0x5c2e('0x3c')](_0x417e73);}function checkIsLoggedIn(_0x27d230,_0x496816){return function(){if(_0x496816<=0x0){_0x27d230[_0x5c2e('0x3d')]=_0x5c2e('0x3e');throw _0x27d230[_0x5c2e('0x3f')]+_0x5c2e('0x40');}};}function isActive(_0x35ca3f){return _0x35ca3f;}function checkIsActive(_0xebf254,_0x7069f6){return function(){if(!isActive(_0x7069f6)){_0xebf254[_0x5c2e('0x3d')]='NOT_ACTIVE';throw _0xebf254[_0x5c2e('0x3f')]+_0x5c2e('0x41');}};}function checkInterval(_0x3c94c0){return function(){if(!isNotNull(_0x3c94c0[_0x5c2e('0x42')])){_0x3c94c0[_0x5c2e('0x3d')]=_0x5c2e('0x43');throw _0x3c94c0[_0x5c2e('0x3f')]+_0x5c2e('0x44');}if(!isNotNull(_0x3c94c0[_0x5c2e('0x42')][_0x5c2e('0x45')])){_0x3c94c0[_0x5c2e('0x3d')]=_0x5c2e('0x43');throw _0x3c94c0[_0x5c2e('0x3f')]+_0x5c2e('0x44');}if(!isNotNull(_[_0x5c2e('0x46')](_0x3c94c0[_0x5c2e('0x42')][_0x5c2e('0x45')]))){_0x3c94c0['message']=_0x5c2e('0x43');throw _0x3c94c0[_0x5c2e('0x3f')]+_0x5c2e('0x44');}};}function msgResponse(_0x5e33e2,_0x420808,_0x54be78){return{'action':_0x5e33e2,'response':_0x420808,'message':_0x54be78,'stack':_0x54be78};}function myreject(_0x19636e){return function(_0x518f24){return _0x19636e(msgResponse(_0x5c2e('0x47'),_0x5c2e('0x48'),JSON[_0x5c2e('0x49')](_0x518f24)));};}function getSeconds(_0x57cc63,_0x1fbb8f){var _0x4193fa=moment(_0x57cc63)[_0x5c2e('0x4a')](0x0);var _0x256129=moment(_0x1fbb8f)[_0x5c2e('0x4a')](0x0);return _0x4193fa[_0x5c2e('0x4b')](_0x256129,'seconds');}function emit(_0x20e508,_0x431c4d,_0x3823cd){io['to'](_0x20e508)[_0x5c2e('0x4c')](_0x431c4d,_0x3823cd);}function emitVoiceQueueSummary(_0x199bbe){if(_0x199bbe[_0x5c2e('0x4d')]===_0x5c2e('0x4e')){var _0x11091e={'id':_0x199bbe['id'],'name':_0x199bbe[_0x5c2e('0x3f')],'strategy':_0x199bbe[_0x5c2e('0x4f')],'answered':_0x199bbe[_0x5c2e('0x50')],'available':_0x199bbe[_0x5c2e('0x51')],'loggedIn':_0x199bbe[_0x5c2e('0x52')],'pTalking':_0x199bbe[_0x5c2e('0x53')],'sumBillable':_0x199bbe[_0x5c2e('0x54')],'sumDuration':_0x199bbe[_0x5c2e('0x55')],'sumHoldTime':_0x199bbe[_0x5c2e('0x56')]||0x0,'talking':_0x199bbe[_0x5c2e('0x57')],'total':_0x199bbe['total'],'type':_0x199bbe[_0x5c2e('0x4d')],'unmanaged':_0x199bbe['unmanaged'],'abandoned':_0x199bbe[_0x5c2e('0x58')],'waiting':_0x199bbe[_0x5c2e('0x59')],'loggedInDb':_0x199bbe[_0x5c2e('0x5a')],'dialActive':_0x199bbe[_0x5c2e('0x5b')],'dialMethod':_0x199bbe[_0x5c2e('0x5c')],'dialOriginateCallerIdName':_0x199bbe[_0x5c2e('0x5d')],'dialOriginateCallerIdNumber':_0x199bbe[_0x5c2e('0x5e')],'dialOriginateTimeout':_0x199bbe[_0x5c2e('0x5f')],'dialPrefix':_0x199bbe[_0x5c2e('0x60')],'outboundAnswerAgiCallsDay':_0x199bbe[_0x5c2e('0x61')],'outboundAnswerCallsDay':_0x199bbe[_0x5c2e('0x62')],'outboundBlacklistCallsDay':_0x199bbe[_0x5c2e('0x63')],'outboundBusyCallsDay':_0x199bbe['outboundBusyCallsDay'],'outboundCongestionCallsDay':_0x199bbe[_0x5c2e('0x64')],'outboundDropCallsDayACS':_0x199bbe[_0x5c2e('0x65')],'outboundDropCallsDayCallersExit':_0x199bbe[_0x5c2e('0x66')],'outboundDropCallsDayTimeout':_0x199bbe[_0x5c2e('0x67')],'outboundNoAnswerCallsDay':_0x199bbe[_0x5c2e('0x68')],'outboundNoSuchCallsDay':_0x199bbe[_0x5c2e('0x69')],'outboundOriginateFailureCallsDay':_0x199bbe[_0x5c2e('0x6a')],'outboundReCallsDay':_0x199bbe['outboundReCallsDay'],'outboundRejectCallsDay':_0x199bbe[_0x5c2e('0x6b')],'outboundUnknownCallsDay':_0x199bbe['outboundUnknownCallsDay'],'predictiveIntervalAnsweredCalls':_0x199bbe[_0x5c2e('0x6c')],'predictiveIntervalAvgHoldtime':_0x199bbe[_0x5c2e('0x6d')],'predictiveIntervalAvgTalktime':_0x199bbe['predictiveIntervalAvgTalktime'],'predictiveIntervalDroppedCallsCallersExit':_0x199bbe[_0x5c2e('0x6e')],'predictiveIntervalDroppedCallsTimeout':_0x199bbe['predictiveIntervalDroppedCallsTimeout'],'predictiveIntervalErlangCalls':_0x199bbe[_0x5c2e('0x6f')],'predictiveIntervalErlangCallsDroppedCalls':_0x199bbe['predictiveIntervalErlangCallsDroppedCalls'],'predictiveIntervalHitRate':_0x199bbe[_0x5c2e('0x70')],'predictiveIntervalMultiplicativeFactor':_0x199bbe['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0x199bbe[_0x5c2e('0x71')],'predictiveIntervalAvailable':_0x199bbe['predictiveIntervalAvailable'],'predictiveIntervalTotalCalls':_0x199bbe[_0x5c2e('0x72')],'message':_0x199bbe[_0x5c2e('0x3d')],'originated':_0x199bbe[_0x5c2e('0x73')],'erlangCalls':_0x199bbe['erlangCalls'],'erlangCallToSecond':_0x199bbe[_0x5c2e('0x74')],'erlangAbandonmentRate':_0x199bbe[_0x5c2e('0x75')],'erlangBusyFactor':_0x199bbe[_0x5c2e('0x76')],'startPredictive':_0x199bbe[_0x5c2e('0x77')],'startProgressive':_0x199bbe['startProgressive']};if(_0x199bbe[_0x5c2e('0x78')]){_0x11091e[_0x5c2e('0x78')]={'id':_0x199bbe[_0x5c2e('0x78')]['id'],'name':_0x199bbe['Trunk'][_0x5c2e('0x3f')],'active':_0x199bbe['Trunk']['active'],'callerid':_0x199bbe[_0x5c2e('0x78')][_0x5c2e('0x79')]};}if(_0x199bbe[_0x5c2e('0x42')]){_0x11091e['Interval']={'id':_0x199bbe[_0x5c2e('0x42')]['id'],'name':_0x199bbe[_0x5c2e('0x42')]['name']};}var _0x2c7533=md5(JSON[_0x5c2e('0x49')](_0x11091e));if(_0x199bbe[_0x5c2e('0x7a')]!==_0x2c7533){_0x199bbe[_0x5c2e('0x7a')]=_0x2c7533;emit(util['format'](_0x5c2e('0x7b'),_0x11091e[_0x5c2e('0x3f')]),'voice_queue:save',_0x11091e);}}}function emitCampaignSummary(_0x62f836){if(_0x62f836[_0x5c2e('0x4d')]===_0x5c2e('0x7c')){emit(util[_0x5c2e('0x7d')](_0x5c2e('0x7e'),_0x62f836['name']),_0x5c2e('0x7f'),_0x62f836);}}function checkGetDataPredictive(_0x235cf6){if(isNotNull(_0x235cf6)&&!_[_0x5c2e('0x46')](_0x235cf6)){loggerPredictive['info'](_0x5c2e('0x80'));loggerPredictive[_0x5c2e('0x81')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x235cf6[_0x5c2e('0x72')]);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x82'),_0x235cf6[_0x5c2e('0x6c')]);loggerPredictive[_0x5c2e('0x81')]('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x235cf6[_0x5c2e('0x83')]);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x84'),_0x235cf6[_0x5c2e('0x6e')]);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x85'),_0x235cf6[_0x5c2e('0x6d')]);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x86'),_0x235cf6[_0x5c2e('0x87')]);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x88'));if(_0x235cf6[_0x5c2e('0x72')]>0x0){if(!_['isUndefined'](_0x235cf6[_0x5c2e('0x87')])&&_0x235cf6[_0x5c2e('0x87')]>0x0){return!![];}loggerPredictive[_0x5c2e('0x81')]('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_['isUndefined'](_0x235cf6['predictiveIntervalAvgHoldtime'])&&_0x235cf6[_0x5c2e('0x6d')]>0x0){return!![];}loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x89'));}else{loggerPredictive['info'](_0x5c2e('0x8a'));}}else{loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x8b'));}return![];}function mergeDataErlangB(_0x44b4aa){return function(_0x304ae5){loggerPredictive['info']('---------\x20ErlangB\x20---------');loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x8c'),_0x304ae5[_0x5c2e('0x8d')]);loggerPredictive['info']('One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x304ae5['erlangCallToSecond']);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x8e'),_0x304ae5[_0x5c2e('0x75')]);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x8f'),_0x304ae5['erlangBusyFactor']);loggerPredictive[_0x5c2e('0x81')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x304ae5[_0x5c2e('0x75')]);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x88'));_['merge'](_0x44b4aa,_0x304ae5);};}function getDiff(_0x4e58c9){var _0x2ce597=moment()[_0x5c2e('0x4a')](0x0);var _0x5cf6ed=moment(_0x4e58c9)[_0x5c2e('0x4a')](0x0);return _0x2ce597[_0x5c2e('0x4b')](_0x5cf6ed,_0x5c2e('0x90'));}function ifInterval(_0x1072c7,_0x536e60){if(_['isUndefined'](_0x536e60)){return![];}return getDiff(_0x536e60)<_0x1072c7*0x3c;}function freeVariablesPredictive(_0x42625e){if(isNotNull(_0x42625e)){if(!_[_0x5c2e('0x3c')](_0x42625e[_0x5c2e('0x91')])){_0x42625e[_0x5c2e('0x91')]=undefined;loggerPredictive[_0x5c2e('0x81')](_0x42625e['name'],_0x5c2e('0x92'));}if(!_['isUndefined'](_0x42625e[_0x5c2e('0x77')])){_0x42625e[_0x5c2e('0x77')]=undefined;loggerPredictive[_0x5c2e('0x81')](_0x42625e['name'],_0x5c2e('0x93'));}if(!_[_0x5c2e('0x3c')](_0x42625e[_0x5c2e('0x94')])){clearInterval(_0x42625e[_0x5c2e('0x94')]);_0x42625e[_0x5c2e('0x94')]=undefined;loggerPredictive[_0x5c2e('0x81')](_0x42625e[_0x5c2e('0x3f')],'clearing\x20variable\x20handle\x20predictive');}}}function erlangb(_0xb6825f,_0x5c62f8){if(_0x5c62f8===0x0){return 0x0;}var _0x232d55=0x1;for(var _0x540625=0x1;_0x540625<=_0x5c62f8;_0x540625+=0x1){_0x232d55=0x1+_0x232d55*_0x540625/_0xb6825f;}return 0x1/_0x232d55;}function isVoiceQueueOutbound(_0x410168){return _0x410168===_0x5c2e('0x4e');}function isNotPreview(_0x221319){return _0x221319!==_0x5c2e('0x20');}function isCampaignIvr(_0x3e2906){return _0x3e2906===_0x5c2e('0x7c');}function getCallerId(_0x18638c,_0x456282,_0x12121b){if(!_[_0x5c2e('0x3c')](_0x12121b)&&typeof _0x12121b===_0x5c2e('0x95')&&!_[_0x5c2e('0x46')](_0x12121b)){if(!_[_0x5c2e('0x3c')](_0x456282)&&typeof _0x456282===_0x5c2e('0x95')&&!_[_0x5c2e('0x46')](_0x456282)){return util[_0x5c2e('0x7d')](_0x5c2e('0x96'),_0x456282,_0x12121b);}return util['format'](_0x5c2e('0x96'),_0x12121b,_0x12121b);}if(!_[_0x5c2e('0x3c')](_0x18638c)&&typeof _0x18638c===_0x5c2e('0x95')&&!_['isEmpty'](_0x18638c)){return _0x18638c;}return'\x22\x22\x20<>';}function loggerCatchQueueSummary(_0x4b7ebf,_0x218618){return function(_0x3929fa){freeVariablesPredictive(_0x218618);emitVoiceQueueSummary(_0x218618);emitCampaignSummary(_0x218618);loggerSyncQueueSummary[_0x5c2e('0x97')](_0x4b7ebf,util[_0x5c2e('0x98')](_0x3929fa,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x27b657,_0x5dd7de){return function(_0x2320f3){loggerPredictive[_0x5c2e('0x97')](_0x5dd7de[_0x5c2e('0x3f')],_0x27b657);loggerPredictive['error'](_0x2320f3[_0x5c2e('0x99')]);freeVariablesPredictive(_0x5dd7de);};}function loggerCatch(_0x2b3025){return function(_0x35ef9b){logger[_0x5c2e('0x97')](_0x2b3025,util[_0x5c2e('0x98')](_0x35ef9b,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x21ab75){return _0x21ab75&&!_['isUndefined'](_0x21ab75)&&_0x21ab75[_0x5c2e('0x9a')]>0x0;}function decremetOriginate(_0x10b0c4){if(!_['isUndefined'](_0x10b0c4)&&_0x10b0c4!==null){if(typeof _0x10b0c4[_0x5c2e('0x73')]!==_0x5c2e('0x9b')){if(_0x10b0c4['originated']>0x0){_0x10b0c4[_0x5c2e('0x73')]-=0x1;}else{logger[_0x5c2e('0x97')](_0x5c2e('0x9c'));}}}else{logger[_0x5c2e('0x97')](_0x5c2e('0x9d'));}}function checkContactLowerLimitOriginate(_0x5dacfd,_0x17fd7d,_0x10f7ce){if(_0x17fd7d>_0x10f7ce){for(var _0xe6f278=0x0;_0xe6f278<_0x17fd7d-_0x10f7ce;_0xe6f278+=0x1){decremetOriginate(_0x5dacfd);}}}function loggerGetContactDialer(_0x97eed3,_0x40977f,_0x5be375){return function(_0x5f03ea){checkContactLowerLimitOriginate(_0x40977f,_0x5be375,0x0);logger['error'](_0x97eed3,util[_0x5c2e('0x98')](_0x5f03ea,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x4a13b8){return function(_0x387154){if(isNotNull(_0x387154)&&isNotNull(_0x387154[0x0])){if(_0x387154[0x0]['contactsRescheduled']>0x0){_0x4a13b8[_0x5c2e('0x3d')]=_0x5c2e('0x9e');logger[_0x5c2e('0x81')](_0x5c2e('0x9f')+_0x4a13b8['name'],_0x387154[0x0]['contactsRescheduled'],'contacts');}else{_0x4a13b8[_0x5c2e('0x3d')]='AVAILABLE_CONTACTS_FINISHED';logger[_0x5c2e('0x81')](_0x5c2e('0xa0')+_0x4a13b8[_0x5c2e('0x3f')]);}}};}function notSendMessagesQueue(_0x31ee94){if(_0x31ee94[_0x5c2e('0xa1')]){freeVariablesPredictive(_0x31ee94);if(_0x31ee94['originated']===0x0&&_0x31ee94['talking']===0x0&&_0x31ee94[_0x5c2e('0x59')]===0x0&&(_0x31ee94[_0x5c2e('0x53')]||0x0)===0x0){_0x31ee94['sendMessageOneNotActive']=![];_0x31ee94['available']=0x0;_0x31ee94[_0x5c2e('0x3d')]='NOT_ACTIVE';loggerSyncQueueSummary['error'](_0x5c2e('0xa2'),_0x31ee94[_0x5c2e('0x3f')],_0x5c2e('0xa3'));}else{_0x31ee94[_0x5c2e('0x3d')]=_0x5c2e('0xa4');loggerSyncQueueSummary['error']('[syncQueueSummary]\x20Campaign\x20Queue:\x20',_0x31ee94[_0x5c2e('0x3f')],_0x5c2e('0xa5'));}emitVoiceQueueSummary(_0x31ee94);}}function notSendMessagesCampaign(_0x30c244){if(_0x30c244[_0x5c2e('0xa1')]){if(_0x30c244[_0x5c2e('0x73')]===0x0){_0x30c244['sendMessageOneNotActive']=![];_0x30c244[_0x5c2e('0x3d')]=_0x5c2e('0xa6');loggerSyncQueueSummary[_0x5c2e('0x97')](_0x5c2e('0xa7'),_0x30c244[_0x5c2e('0x3f')],'is\x20not\x20active');}else{_0x30c244['message']=_0x5c2e('0xa4');loggerSyncQueueSummary[_0x5c2e('0x97')](_0x5c2e('0xa7'),_0x30c244[_0x5c2e('0x3f')],'is\x20disactive');}emitCampaignSummary(_0x30c244);}}function createObjHistory(_0x2137e6,_0x4c663a,_0x7063fd,_0x1576a3,_0x4ecdb0){_0x2137e6[_0x5c2e('0x3d')]=_0x7063fd;var _0x28292e=new Action(_0x2137e6,_0x4c663a);var _0x43ee98=new History(_0x28292e);_0x43ee98[_0x5c2e('0xa8')]=_0x1576a3;_0x43ee98[_0x5c2e('0xa9')]=_0x4ecdb0;_0x43ee98[_0x5c2e('0xaa')]=_0x28292e['starttime'];return _0x43ee98;}Dialer[_0x5c2e('0x1c')][_0x5c2e('0xab')]=function(){var _0x501db4=this;setInterval(function(){_0x501db4[_0x5c2e('0xac')](_0x501db4[_0x5c2e('0x29')],_0x5c2e('0xad'));_0x501db4[_0x5c2e('0xac')](_0x501db4['actions'],'[actions]');},0x32c8);};Dialer[_0x5c2e('0x1c')]['clearZombieChannels']=function(_0x378bd3,_0x4d5bce){var _0x1e9565=this;for(var _0x431d58 in _0x378bd3){if(typeof _0x378bd3[_0x431d58]!==_0x5c2e('0x9b')){this[_0x5c2e('0xae')][_0x5c2e('0x1d')](function(){if(!_[_0x5c2e('0xaf')](_0x378bd3[_0x431d58])){return ami[_0x5c2e('0xb0')]({'action':'status','channel':_0x378bd3[_0x431d58][_0x5c2e('0xb1')]})['catch'](function(_0x2c0a5f){if(_0x2c0a5f[_0x5c2e('0x3d')]===_0x5c2e('0xb2')){setTimeout(function(){if(_0x378bd3[_0x431d58]&&_0x378bd3[_0x431d58][_0x5c2e('0x4d')]!=='ivr'){_0x1e9565[_0x5c2e('0xb3')](_0x1e9565['voiceQueues'][_0x378bd3[_0x431d58]['queue']]);logger[_0x5c2e('0x97')](_0x5c2e('0xb4'),_0x4d5bce,_0x431d58,_0x378bd3[_0x431d58][_0x5c2e('0xb5')]);delete _0x378bd3[_0x431d58];}if(_0x378bd3[_0x431d58]&&_0x378bd3[_0x431d58][_0x5c2e('0x4d')]===_0x5c2e('0x7c')){_0x1e9565[_0x5c2e('0xb3')](_0x1e9565[_0x5c2e('0x22')][_0x378bd3[_0x431d58][_0x5c2e('0xb5')]]);logger[_0x5c2e('0x97')]('[Dialer][checkChannel][ivr]',_0x4d5bce,_0x431d58,_0x378bd3[_0x431d58][_0x5c2e('0xb5')]);delete _0x378bd3[_0x431d58];}},0x2328);}});}});}}};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xb6')]=function(_0x124f68){return BPromise[_0x5c2e('0xb7')]()['then'](cmHopper[_0x5c2e('0xb6')](_0x124f68))[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0xb9')));};Dialer[_0x5c2e('0x1c')]['checkIsBlackList']=function(_0x442b2d){return BPromise['resolve']()[_0x5c2e('0xba')](cmHopperBlack[_0x5c2e('0xbb')](_0x442b2d))[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0xbc')));};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xbd')]=function(_0x1bc038){return BPromise[_0x5c2e('0xb7')]()[_0x5c2e('0xba')](cmHopperBlack[_0x5c2e('0xbd')](_0x1bc038))[_0x5c2e('0xb8')](loggerCatch('[checkIsBlackListIvr]\x20'));};Dialer['prototype'][_0x5c2e('0xbe')]=function(_0x4ceaa0){return BPromise[_0x5c2e('0xb7')]()[_0x5c2e('0xba')](cmHopperHistory[_0x5c2e('0xbf')](_0x4ceaa0))['catch'](loggerCatch(_0x5c2e('0xc0')));};Dialer['prototype']['rescheduleContact']=function(_0x584545){return BPromise['resolve']()[_0x5c2e('0xba')](cmHopper['rescheduleContact'](_0x584545))['catch'](loggerCatch(_0x5c2e('0xc1')));};Dialer['prototype'][_0x5c2e('0xc2')]=function(_0x47d2bb,_0x589147,_0x230043){return BPromise[_0x5c2e('0xb7')]()[_0x5c2e('0xba')](cmHopper[_0x5c2e('0xc2')](_0x47d2bb,_0x589147,_0x230043))['catch'](loggerCatch(_0x5c2e('0xc3')));};Dialer['prototype'][_0x5c2e('0xc4')]=function(_0x3cae7b,_0x20204b,_0x3d7128,_0x1c6de4){return BPromise[_0x5c2e('0xb7')]()['then'](cmHopper[_0x5c2e('0xc4')](_0x3cae7b,_0x20204b,_0x3d7128,_0x1c6de4))['catch'](loggerCatch('[getContactDialer]\x20'));};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xc5')]=function(_0x379aee,_0x55656b,_0x4995c2){return BPromise[_0x5c2e('0xb7')]()[_0x5c2e('0xba')](cmHopper[_0x5c2e('0xc5')](_0x379aee,_0x55656b,_0x4995c2))[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0xc6')));};Dialer['prototype'][_0x5c2e('0xc7')]=function(_0x57c87a){return BPromise[_0x5c2e('0xb7')]()[_0x5c2e('0xba')](voiceQueueRt[_0x5c2e('0xc7')](_0x57c87a))['catch'](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xc8')]=function(_0x35be58){return BPromise[_0x5c2e('0xb7')]()[_0x5c2e('0xba')](cmHopper['moveContactManagedDialer'](_0x35be58))[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0xc9')));};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xca')]=function(_0x1359d2){return BPromise['resolve']()['then'](cmHopperHistory[_0x5c2e('0xca')](_0x1359d2))[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0xcb')));};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xb3')]=function(_0x2ecc64){if(!_[_0x5c2e('0x3c')](_0x2ecc64)&&_0x2ecc64!==null){if(typeof _0x2ecc64[_0x5c2e('0x73')]!==_0x5c2e('0x9b')){if(_0x2ecc64[_0x5c2e('0x73')]>0x0){_0x2ecc64[_0x5c2e('0x73')]-=0x1;}else{logger[_0x5c2e('0x97')](_0x5c2e('0xcc'));}}}else{logger['error'](_0x5c2e('0xcd'));}};Dialer[_0x5c2e('0x1c')]['loggerHandler']=function(_0xdc3976,_0x18ff7d){var _0x395903=this;return function(_0x4a432f){_0x395903['updateOriginated'](_0x18ff7d);logger['error'](_0xdc3976,util['inspect'](_0x4a432f,{'showHidden':![],'depth':null}));};};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xce')]=function(_0xbe05e6,_0x5b1ad3,_0x122e2a){var _0x29e77f={'state':0x19,'statedesc':_0x5c2e('0xcf')};this[_0x5c2e('0xb3')](_0x5b1ad3);this['saveInDb'](_[_0x5c2e('0xd0')](_0x29e77f,_[_0x5c2e('0xd1')](_0x122e2a,[_0x5c2e('0xd2'),_0x5c2e('0xd3'),_0x5c2e('0xd4'),_0x5c2e('0xd5'),_0x5c2e('0xd6')])),'[emptyContact][createHistory]',_0x5c2e('0xd7'));logger[_0x5c2e('0x97')](_0xbe05e6);};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xd8')]=function(_0x33aea8){return _0x33aea8==='Success';};Dialer['prototype']['isTrunkReachable']=function(_0x5a8344){return!_[_0x5c2e('0x3c')](_0x5a8344)&&_0x5a8344&&!_['isUndefined'](_0x5a8344[_0x5c2e('0x3f')])&&!_[_0x5c2e('0x3c')](_0x5a8344['active'])&&_0x5a8344['active']&&(this['trunks'][util[_0x5c2e('0x7d')]('SIP/%s',_0x5a8344[_0x5c2e('0x3f')])][_0x5c2e('0xd9')]===_0x5c2e('0xda')||this['trunks'][util['format'](_0x5c2e('0xdb'),_0x5a8344[_0x5c2e('0x3f')])][_0x5c2e('0xd9')]===_0x5c2e('0xdc'));};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xdd')]=function(_0xf948bd,_0x2c38b5,_0x11de1d){this[_0x5c2e('0xca')](_0xf948bd)[_0x5c2e('0xb8')](loggerCatch(_0x2c38b5));this[_0x5c2e('0xc8')](_0xf948bd)['catch'](loggerCatch(_0x11de1d));};Dialer['prototype'][_0x5c2e('0x38')]=function(_0xd8d1e0){var _0xcfab8d=this[_0x5c2e('0x29')][_0xd8d1e0['uniqueid']];var _0x1cc4b6;if(!_[_0x5c2e('0xaf')](_0xd8d1e0)&&!_['isNil'](_0xd8d1e0['variable'])&&!_[_0x5c2e('0xaf')](_0xd8d1e0['variable'][_0x5c2e('0xde')])&&_0xd8d1e0[_0x5c2e('0xdf')]===_0x5c2e('0xe0')&&_0xcfab8d){if(_0xcfab8d[_0x5c2e('0x4d')]!==_0x5c2e('0x7c')&&this[_0x5c2e('0x21')][_0xcfab8d[_0x5c2e('0xb5')]][_0x5c2e('0xe1')]&&_0xd8d1e0[_0x5c2e('0xe2')]===_0x5c2e('0xe3')){delete this['uniqueId'][_0xd8d1e0['uniqueid']];this[_0x5c2e('0xb3')](this['voiceQueues'][_0xcfab8d['queue']]);this['voiceQueues'][_0xcfab8d[_0x5c2e('0xb5')]][_0x5c2e('0x62')]+=0x1;this[_0x5c2e('0x21')][_0xcfab8d['queue']][_0x5c2e('0x61')]+=0x1;_0x1cc4b6=new Hangup(_0xcfab8d,_0xd8d1e0);_0x1cc4b6[_0x5c2e('0xa8')]=0x12;_0x1cc4b6[_0x5c2e('0xa9')]=_0x5c2e('0xe4');_0x1cc4b6[_0x5c2e('0xe5')]=_0x5c2e('0xe6');this['saveInDb'](_0x1cc4b6,_0x5c2e('0xe7'),_0x5c2e('0xe8'));}if(_0xcfab8d[_0x5c2e('0x4d')]!=='ivr'&&this[_0x5c2e('0x21')][_0xcfab8d[_0x5c2e('0xb5')]]['dialAMDActive']&&_0xd8d1e0[_0x5c2e('0xe2')]===_0x5c2e('0xe9')){var _0x4b31f2=this;return new BPromise(function(_0x19aeae,_0x492f7f){delete _0x4b31f2[_0x5c2e('0x29')][_0xd8d1e0['uniqueid']];_0x4b31f2[_0x5c2e('0xb3')](_0x4b31f2[_0x5c2e('0x21')][_0xcfab8d[_0x5c2e('0xb5')]]);_0x4b31f2[_0x5c2e('0x21')][_0xcfab8d['queue']]['outboundAnswerCallsDay']+=0x1;_0x4b31f2[_0x5c2e('0x21')][_0xcfab8d[_0x5c2e('0xb5')]][_0x5c2e('0x61')]+=0x1;var _0x71d66e=_0x4b31f2[_0x5c2e('0x21')][_0xcfab8d[_0x5c2e('0xb5')]];var _0x540e9c=new Hangup(_0xcfab8d,_0xd8d1e0);_0x540e9c[_0x5c2e('0xa8')]=0x13;_0x540e9c[_0x5c2e('0xa9')]=_0x5c2e('0xea');_0x540e9c['membername']=_0x5c2e('0xe6');_0x540e9c['countmachineretry']+=0x1;_0x540e9c[_0x5c2e('0xeb')]+=0x1;_0x540e9c[_0x5c2e('0xec')]=!![];_0x4b31f2['createHistory'](_0x540e9c)[_0x5c2e('0xb8')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x540e9c[_0x5c2e('0xed')]+_0x540e9c[_0x5c2e('0xee')]+_0x540e9c[_0x5c2e('0xef')]+_0x540e9c['countnosuchnumberretry']+_0x540e9c[_0x5c2e('0xf0')]+_0x540e9c[_0x5c2e('0xf1')]+_0x540e9c[_0x5c2e('0xf2')]+_0x540e9c[_0x5c2e('0xf3')]>=_0x71d66e[_0x5c2e('0xf4')]){_0x4b31f2[_0x5c2e('0xf5')](_0x540e9c,_0x19aeae,_0x492f7f,_0x5c2e('0xf6'));}else{if(_0x540e9c['countmachineretry']>=_0x71d66e[_0x5c2e('0xf7')]){_0x4b31f2[_0x5c2e('0xf8')](_0x540e9c,_0x19aeae,_0x492f7f,_0x5c2e('0xf9'));}else{_0x4b31f2[_0x5c2e('0xfa')]({'active':![],'countmachineretry':_0x540e9c['countmachineretry'],'scheduledat':moment()[_0x5c2e('0xfb')](_0x71d66e[_0x5c2e('0xfc')],_0x5c2e('0xfd'))[_0x5c2e('0x7d')](_0x5c2e('0xfe')),'ContactId':_0x540e9c[_0x5c2e('0xd2')],'ListId':_0x540e9c[_0x5c2e('0xd3')],'VoiceQueueId':_0x540e9c['VoiceQueueId']||undefined,'CampaignId':_0x540e9c[_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0xff')));_0x19aeae({'reschedule':0x1});}}});}if(_0xcfab8d['type']===_0x5c2e('0x7c')&&this[_0x5c2e('0x22')][_0xcfab8d[_0x5c2e('0xb5')]][_0x5c2e('0xe1')]&&_0xd8d1e0[_0x5c2e('0xe2')]==='HANGUP'){delete this[_0x5c2e('0x29')][_0xd8d1e0[_0x5c2e('0x100')]];this['updateOriginated'](this[_0x5c2e('0x22')][_0xcfab8d['queue']]);_0x1cc4b6=new Hangup(_0xcfab8d,_0xd8d1e0);_0x1cc4b6['state']=0x12;_0x1cc4b6[_0x5c2e('0xa9')]=_0x5c2e('0xe4');_0x1cc4b6[_0x5c2e('0xe5')]=_0x5c2e('0xe6');this['saveInDb'](_0x1cc4b6,'[syncHangupInAMDIvr][createHistory]',_0x5c2e('0x101'));}if(_0xcfab8d[_0x5c2e('0x4d')]==='ivr'&&this[_0x5c2e('0x22')][_0xcfab8d[_0x5c2e('0xb5')]][_0x5c2e('0xe1')]&&_0xd8d1e0[_0x5c2e('0xe2')]===_0x5c2e('0xe9')){var _0x4b31f2=this;return new BPromise(function(_0x367c92,_0xbc4b2e){delete _0x4b31f2[_0x5c2e('0x29')][_0xd8d1e0[_0x5c2e('0x100')]];_0x4b31f2[_0x5c2e('0xb3')](_0x4b31f2['campaigns'][_0xcfab8d[_0x5c2e('0xb5')]]);_0x4b31f2[_0x5c2e('0x22')][_0xcfab8d[_0x5c2e('0xb5')]][_0x5c2e('0x62')]+=0x1;_0x4b31f2[_0x5c2e('0x22')][_0xcfab8d['queue']]['outboundAnswerAgiCallsDay']+=0x1;var _0x345c78=_0x4b31f2[_0x5c2e('0x22')][_0xcfab8d[_0x5c2e('0xb5')]];var _0x6b4560=new Hangup(_0xcfab8d,_0xd8d1e0);_0x6b4560[_0x5c2e('0xa8')]=0x13;_0x6b4560['statedesc']=_0x5c2e('0xea');_0x6b4560[_0x5c2e('0xe5')]=_0x5c2e('0xe6');_0x6b4560['countmachineretry']+=0x1;_0x6b4560[_0x5c2e('0xeb')]+=0x1;_0x6b4560[_0x5c2e('0xec')]=!![];_0x4b31f2['createHistory'](_0x6b4560)[_0x5c2e('0xb8')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x6b4560['countbusyretry']+_0x6b4560[_0x5c2e('0xee')]+_0x6b4560[_0x5c2e('0xef')]+_0x6b4560[_0x5c2e('0x102')]+_0x6b4560[_0x5c2e('0xf0')]+_0x6b4560[_0x5c2e('0xf1')]+_0x6b4560[_0x5c2e('0xf2')]+_0x6b4560[_0x5c2e('0xf3')]>=_0x345c78[_0x5c2e('0xf4')]){_0x4b31f2['stateGlobal'](_0x6b4560,_0x367c92,_0xbc4b2e,_0x5c2e('0xf6'));}else{if(_0x6b4560['countmachineretry']>=_0x345c78[_0x5c2e('0xf7')]){_0x4b31f2[_0x5c2e('0xf8')](_0x6b4560,_0x367c92,_0xbc4b2e,_0x5c2e('0xf9'));}else{_0x4b31f2[_0x5c2e('0xfa')]({'active':![],'countmachineretry':_0x6b4560[_0x5c2e('0xf2')],'scheduledat':moment()[_0x5c2e('0xfb')](_0x345c78[_0x5c2e('0xfc')],_0x5c2e('0xfd'))[_0x5c2e('0x7d')](_0x5c2e('0xfe')),'ContactId':_0x6b4560[_0x5c2e('0xd2')],'ListId':_0x6b4560[_0x5c2e('0xd3')],'VoiceQueueId':_0x6b4560[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x6b4560[_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0xff')));_0x367c92({'reschedule':0x1});}}});}}};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x35')]=function(_0x520a3a){var _0x4ad3a0=this[_0x5c2e('0x29')][_0x520a3a[_0x5c2e('0x100')]];var _0x3c117d=this;var _0x1383cb;if(_0x4ad3a0&&_0x4ad3a0['type']==='ivr'){delete this[_0x5c2e('0x29')][_0x520a3a[_0x5c2e('0x100')]];this['updateOriginated'](this[_0x5c2e('0x22')][_0x4ad3a0['queue']]);this[_0x5c2e('0x22')][_0x4ad3a0[_0x5c2e('0xb5')]][_0x5c2e('0x103')]+=0x1;_0x1383cb=new Hangup(_0x4ad3a0,_0x520a3a);this[_0x5c2e('0xca')](_0x1383cb)[_0x5c2e('0xb8')](loggerCatch('[syncHangupIvr][createHistory]'));this[_0x5c2e('0xc8')](_0x1383cb)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x104')));}if(_0x4ad3a0&&_0x4ad3a0['type']!==_0x5c2e('0x7c')&&isNotNull(this[_0x5c2e('0x21')][_0x4ad3a0[_0x5c2e('0xb5')]][_0x5c2e('0x105')])){delete this[_0x5c2e('0x29')][_0x520a3a[_0x5c2e('0x100')]];this[_0x5c2e('0xb3')](this[_0x5c2e('0x21')][_0x4ad3a0[_0x5c2e('0xb5')]]);this[_0x5c2e('0x21')][_0x4ad3a0[_0x5c2e('0xb5')]][_0x5c2e('0x62')]+=0x1;this[_0x5c2e('0x21')][_0x4ad3a0[_0x5c2e('0xb5')]][_0x5c2e('0x61')]+=0x1;_0x1383cb=new Hangup(_0x4ad3a0,_0x520a3a);_0x1383cb['state']=0x10;_0x1383cb['statedesc']='AnswerAGI';_0x1383cb[_0x5c2e('0xe5')]=_0x5c2e('0x106');this[_0x5c2e('0xca')](_0x1383cb)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x107')));this[_0x5c2e('0xc8')](_0x1383cb)[_0x5c2e('0xb8')](loggerCatch('[syncHangupIvr]'));}if(_0x4ad3a0&&_0x4ad3a0[_0x5c2e('0x4d')]!==_0x5c2e('0x7c')&&!isNotNull(this['voiceQueues'][_0x4ad3a0[_0x5c2e('0xb5')]]['dialQueueProject'])){delete this[_0x5c2e('0x29')][_0x520a3a[_0x5c2e('0x100')]];this['updateOriginated'](this[_0x5c2e('0x21')][_0x4ad3a0[_0x5c2e('0xb5')]]);this[_0x5c2e('0x21')][_0x4ad3a0[_0x5c2e('0xb5')]][_0x5c2e('0x108')]+=0x1;_0x1383cb=new Hangup(_0x4ad3a0,_0x520a3a);_0x1383cb['state']=0xc;_0x1383cb[_0x5c2e('0xa9')]=_0x520a3a[_0x5c2e('0x109')];_0x1383cb[_0x5c2e('0xe5')]=_0x5c2e('0x10a');this[_0x5c2e('0xca')](_0x1383cb)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x107')));this[_0x5c2e('0xc8')](_0x1383cb)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x104')));}};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x32')]=function(_0xfbe79f){var _0x272e6f=this[_0x5c2e('0x29')][_0xfbe79f[_0x5c2e('0x100')]];var _0x41cbc3=this;if(this[_0x5c2e('0x21')][_0xfbe79f['queue']]){if(_0x272e6f&&_0x272e6f['type']!=='ivr'){delete this[_0x5c2e('0x29')][_0xfbe79f[_0x5c2e('0x100')]];this['voiceQueues'][_0xfbe79f[_0x5c2e('0xb5')]][_0x5c2e('0x62')]+=0x1;var _0x386acb=new AgentComplete(_0x272e6f,_0xfbe79f);if(_0xfbe79f[_0x5c2e('0x10b')]==='agent'){_0x386acb[_0x5c2e('0x10c')]=this[_0x5c2e('0x21')][_0xfbe79f['queue']][_0x5c2e('0x10d')]&&this[_0x5c2e('0x21')][_0xfbe79f[_0x5c2e('0xb5')]][_0x5c2e('0x10e')]?moment()[_0x5c2e('0x7d')](_0x5c2e('0xfe')):undefined;}this['createHistory'](_0x386acb)['catch'](loggerCatch(_0x5c2e('0x10f')));this[_0x5c2e('0xc8')](_0x386acb)['catch'](loggerCatch(_0x5c2e('0x110')));}}};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x111')]=function(_0x27fd2d){if(this[_0x5c2e('0x21')][_0x27fd2d[_0x5c2e('0xb5')]]){if(this[_0x5c2e('0x29')][_0x27fd2d['uniqueid']]&&this[_0x5c2e('0x29')][_0x27fd2d['uniqueid']][_0x5c2e('0x4d')]!=='ivr'){this[_0x5c2e('0xb3')](this[_0x5c2e('0x21')][_0x27fd2d[_0x5c2e('0xb5')]]);this['uniqueId'][_0x27fd2d[_0x5c2e('0x100')]][_0x5c2e('0x112')]=moment()[_0x5c2e('0x7d')](_0x5c2e('0xfe'));}}};Dialer[_0x5c2e('0x1c')]['queueCallerAbandonCreateState']=function(_0xd59c2f){this['createHistory'](_0xd59c2f)['catch'](loggerCatch(_0x5c2e('0x10f')));this['moveContactManagedDialer'](_0xd59c2f)['catch'](loggerCatch(_0x5c2e('0x113')));};Dialer[_0x5c2e('0x1c')]['syncQueueCallerAbandon']=function(_0xe67c68){var _0x38637c=this[_0x5c2e('0x29')][_0xe67c68[_0x5c2e('0x100')]];var _0x3c5d2c=this;if(this[_0x5c2e('0x21')][_0xe67c68[_0x5c2e('0xb5')]]){if(_0x38637c&&_0x38637c[_0x5c2e('0x4d')]!==_0x5c2e('0x7c')){delete this[_0x5c2e('0x29')][_0xe67c68[_0x5c2e('0x100')]];this[_0x5c2e('0xb3')](this[_0x5c2e('0x21')][_0xe67c68[_0x5c2e('0xb5')]]);_0x38637c[_0x5c2e('0x114')]=moment()['format'](_0x5c2e('0xfe'));var _0x5afd55=new QueueCallerAbandon(_0x38637c,_0xe67c68);if(getSeconds(_0x38637c[_0x5c2e('0x114')],_0x38637c[_0x5c2e('0x115')])>=_0x38637c[_0x5c2e('0x116')]){this[_0x5c2e('0x21')][_0xe67c68['queue']][_0x5c2e('0x83')]+=0x1;this[_0x5c2e('0x21')][_0xe67c68[_0x5c2e('0xb5')]][_0x5c2e('0x67')]+=0x1;this[_0x5c2e('0x21')][_0xe67c68[_0x5c2e('0xb5')]][_0x5c2e('0x117')]+=0x1;_0x5afd55[_0x5c2e('0xa8')]=0xa;_0x5afd55[_0x5c2e('0xa9')]=_0x5c2e('0x118');_0x5afd55[_0x5c2e('0x119')]=_0x5c2e('0x11a');_0x5afd55[_0x5c2e('0x10c')]=this[_0x5c2e('0x21')][_0xe67c68[_0x5c2e('0xb5')]][_0x5c2e('0x10d')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x5afd55['countdropretry']+=0x1;_0x5afd55['countglobal']+=0x1;if(_0x5afd55[_0x5c2e('0xf0')]>=this[_0x5c2e('0x21')][_0xe67c68[_0x5c2e('0xb5')]][_0x5c2e('0x11b')]){this[_0x5c2e('0x11c')](_0x5afd55);}else{this[_0x5c2e('0xfa')]({'active':![],'countdropretry':_0x5afd55[_0x5c2e('0xf0')],'scheduledat':moment()['add'](this[_0x5c2e('0x21')][_0xe67c68[_0x5c2e('0xb5')]][_0x5c2e('0x11d')],_0x5c2e('0xfd'))[_0x5c2e('0x7d')](_0x5c2e('0xfe')),'ContactId':_0x38637c[_0x5c2e('0xd2')],'ListId':_0x38637c[_0x5c2e('0xd3')],'VoiceQueueId':_0x38637c[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x38637c['CampaignId']||undefined})[_0x5c2e('0xb8')](loggerCatch('[rescheduleContact][Drop]'));var _0x29e838=new History(_0x5afd55);_0x29e838[_0x5c2e('0xa8')]=0xa;_0x29e838['statedesc']=_0x5c2e('0x118');_0x29e838[_0x5c2e('0x11e')]=moment()[_0x5c2e('0x7d')]('YYYY-MM-DD\x20HH:mm:ss');_0x29e838['endtime']=_0x29e838[_0x5c2e('0x11e')];_0x29e838[_0x5c2e('0x11f')]=_0x5afd55[_0x5c2e('0x11f')];_0x29e838[_0x5c2e('0x120')]=_0x5afd55[_0x5c2e('0x120')];this['createHistory'](_0x29e838)['catch'](loggerCatch(_0x5c2e('0x121')));}}else{this['voiceQueues'][_0xe67c68[_0x5c2e('0xb5')]][_0x5c2e('0x6e')]+=0x1;this[_0x5c2e('0x21')][_0xe67c68[_0x5c2e('0xb5')]]['outboundDropCallsDayCallersExit']+=0x1;_0x5afd55[_0x5c2e('0xa8')]=0xb;_0x5afd55[_0x5c2e('0xa9')]='Abandoned';_0x5afd55[_0x5c2e('0x119')]=_0x5c2e('0x122');_0x5afd55[_0x5c2e('0xf1')]+=0x1;_0x5afd55[_0x5c2e('0xeb')]+=0x1;if(_0x5afd55['countabandonedretry']>=this[_0x5c2e('0x21')][_0xe67c68['queue']][_0x5c2e('0x123')]){this[_0x5c2e('0x11c')](_0x5afd55);}else{this[_0x5c2e('0xfa')]({'active':![],'countabandonedretry':_0x5afd55[_0x5c2e('0xf1')],'scheduledat':moment()[_0x5c2e('0xfb')](this[_0x5c2e('0x21')][_0xe67c68['queue']][_0x5c2e('0x124')],_0x5c2e('0xfd'))[_0x5c2e('0x7d')](_0x5c2e('0xfe')),'ContactId':_0x38637c['ContactId'],'ListId':_0x38637c[_0x5c2e('0xd3')],'VoiceQueueId':_0x38637c['VoiceQueueId']||undefined,'CampaignId':_0x38637c[_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch('[rescheduleContact][Abandoned]'));var _0x29e838=new History(_0x5afd55);_0x29e838[_0x5c2e('0xa8')]=0xb;_0x29e838[_0x5c2e('0xa9')]='Abandoned';_0x29e838['starttime']=moment()[_0x5c2e('0x7d')](_0x5c2e('0xfe'));_0x29e838[_0x5c2e('0xaa')]=_0x29e838[_0x5c2e('0x11e')];_0x29e838[_0x5c2e('0x11f')]=_0x5afd55[_0x5c2e('0x11f')];_0x29e838[_0x5c2e('0x120')]=_0x5afd55[_0x5c2e('0x120')];this['createHistory'](_0x29e838)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x125')));}}}}};Dialer['prototype']['syncNewExten']=function(_0x3765ae){if(this[_0x5c2e('0x27')][_0x3765ae['uniqueid']]){this[_0x5c2e('0x27')][_0x3765ae[_0x5c2e('0x100')]]['channel']=_0x3765ae[_0x5c2e('0xb1')];}if(this['uniqueId'][_0x3765ae[_0x5c2e('0x100')]]){this['uniqueId'][_0x3765ae[_0x5c2e('0x100')]][_0x5c2e('0xb1')]=_0x3765ae[_0x5c2e('0xb1')];}};Dialer['prototype']['syncQueueMember']=function(_0xb46168){if(strategy[this['voiceQueues'][this['actions'][_0xb46168[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]['strategy']]==='roundrobin'){if(this[_0x5c2e('0x27')][_0xb46168[_0x5c2e('0x126')]]&&_[_0x5c2e('0xaf')](this['actions'][_0xb46168[_0x5c2e('0x126')]][_0x5c2e('0x127')])&&_0xb46168[_0x5c2e('0xd9')]==='1'&&_0xb46168['paused']==='0'){if(this[_0x5c2e('0x23')][_0xb46168['stateinterface']]){if(!this[_0x5c2e('0x23')][_0xb46168['stateinterface']]['locked']){this[_0x5c2e('0x23')][_0xb46168[_0x5c2e('0x128')]][_0x5c2e('0x127')]=!![];this['actions'][_0xb46168[_0x5c2e('0x126')]]['locked']=!![];this[_0x5c2e('0x27')][_0xb46168[_0x5c2e('0x126')]][_0x5c2e('0x128')]=_0xb46168[_0x5c2e('0x128')];}}}}else if((strategy[this[_0x5c2e('0x21')][this[_0x5c2e('0x27')][_0xb46168[_0x5c2e('0x126')]][_0x5c2e('0xb5')]][_0x5c2e('0x4f')]]||_0x5c2e('0x1a'))===_0x5c2e('0x1a')){if(this[_0x5c2e('0x27')][_0xb46168['actionid']]){if(this['agents'][_0xb46168[_0x5c2e('0x128')]]){this[_0x5c2e('0x27')][_0xb46168['actionid']][_0x5c2e('0x128')]=_0xb46168['stateinterface'];if(_[_0x5c2e('0xaf')](this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0xb46168[_0x5c2e('0x126')]][_0x5c2e('0xb5')]])){this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0xb46168[_0x5c2e('0x126')]]['queue']]=[];}this[_0x5c2e('0x129')][this['actions'][_0xb46168['actionid']][_0x5c2e('0xb5')]][_0x5c2e('0x12a')](_[_0x5c2e('0xd0')](_[_0x5c2e('0xd1')](this[_0x5c2e('0x27')][_0xb46168['actionid']],[_0x5c2e('0x12b'),_0x5c2e('0x128')]),{'status':_0xb46168[_0x5c2e('0xd9')],'paused':_0xb46168[_0x5c2e('0x12c')]}));}}}};function unlockQueueStatus(_0x338e2c,_0x352154){setTimeout(function(){if(_[_0x5c2e('0x3c')](_0x338e2c['queueStatusComplete'])){loggerBooked[_0x5c2e('0x97')](_0x5c2e('0x12d'),_0x352154);}_0x338e2c[_0x5c2e('0x12e')]=!![];loggerBooked[_0x5c2e('0x81')](_0x5c2e('0x12f'),_0x352154,JSON['stringify'](_['pick'](_0x338e2c,[_0x5c2e('0x3f'),_0x5c2e('0x12e')])));},0x1f3);}Dialer[_0x5c2e('0x1c')][_0x5c2e('0x3b')]=function(_0x3378a5){var _0x18354c=this;var _0x3b64cd=_0x18354c[_0x5c2e('0x21')][_0x18354c['actions'][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]];if(strategy[this[_0x5c2e('0x21')][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]][_0x5c2e('0x4f')]]===_0x5c2e('0x1b')){if(this[_0x5c2e('0x27')][_0x3378a5['actionid']]&&this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0x128')]){this[_0x5c2e('0x20')][_0x5c2e('0x130')](this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0x12b')],this['actions'][_0x3378a5['actionid']][_0x5c2e('0x128')])['catch'](function(_0xc80784){logger['error'](_0x5c2e('0x131'),util['inspect'](_0xc80784,{'showHidden':![],'depth':null}));})[_0x5c2e('0x1f')](function(){_0x18354c[_0x5c2e('0xb3')](_0x18354c[_0x5c2e('0x21')][_0x18354c['actions'][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]);_0x18354c[_0x5c2e('0x23')][_0x18354c[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0x128')]][_0x5c2e('0x127')]=![];delete _0x18354c['actions'][_0x3378a5[_0x5c2e('0x126')]];unlockQueueStatus(_0x3b64cd);});}else{this[_0x5c2e('0xb3')](this[_0x5c2e('0x21')][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]);this[_0x5c2e('0xfa')]({'active':![],'ContactId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd2')],'ListId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd3')],'VoiceQueueId':this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0xd5')]||undefined,'CampaignId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x5c2e('0x27')][_0x3378a5['actionid']];unlockQueueStatus(_0x3b64cd);}}else if((strategy[this[_0x5c2e('0x21')][this['actions'][_0x3378a5[_0x5c2e('0x126')]]['queue']][_0x5c2e('0x4f')]]||_0x5c2e('0x1a'))===_0x5c2e('0x1a')){var _0x4f3549;if(this[_0x5c2e('0x27')][_0x3378a5['actionid']]&&!_[_0x5c2e('0x46')](this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0xb5')]])){if(this[_0x5c2e('0x2c')][_0x18354c[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]){this['queueBookedRR'][_0x18354c[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]=this['queueBookedRR'][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]?this[_0x5c2e('0x2c')][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]:this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]?this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0xb5')]][_0x5c2e('0x132')]||0x0:0x0;}this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0xb5')]]['_rr']=this['queueBookedRR'][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]];for(var _0x474a50=0x0;_0x474a50<this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]]['queue']]['length'];_0x474a50+=0x1){_0x4f3549=rr(this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]]['queue']]);this[_0x5c2e('0x2c')][_0x18354c[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]=this[_0x5c2e('0x129')][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]][_0x5c2e('0x132')];if(_0x4f3549['status']==='1'&&_0x4f3549[_0x5c2e('0x12c')]==='0'){break;}}if(!_[_0x5c2e('0xaf')](_0x4f3549)){this[_0x5c2e('0x23')][_0x4f3549['stateinterface']]['unlockRR']=_[_0x5c2e('0x3c')](this['agents'][_0x4f3549[_0x5c2e('0x128')]][_0x5c2e('0x133')])?!![]:this[_0x5c2e('0x23')][_0x4f3549[_0x5c2e('0x128')]][_0x5c2e('0x133')];}loggerBooked['info'](_0x5c2e('0x134'),_0x3378a5[_0x5c2e('0x126')],_0x5c2e('0x135'),JSON[_0x5c2e('0x49')](_[_0x5c2e('0xd1')](this[_0x5c2e('0x23')][_0x4f3549[_0x5c2e('0x128')]],[_0x5c2e('0x3f'),_0x5c2e('0x133')])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x4f3549[_0x5c2e('0x12b')]));if(!_['isNil'](_0x4f3549)&&_0x4f3549[_0x5c2e('0xd9')]==='1'&&_0x4f3549[_0x5c2e('0x12c')]==='0'&&this[_0x5c2e('0x23')][_0x4f3549[_0x5c2e('0x128')]][_0x5c2e('0x133')]){this[_0x5c2e('0x23')][_0x4f3549[_0x5c2e('0x128')]]['unlockRR']=![];this[_0x5c2e('0x129')][_0x18354c['actions'][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]=[];this['preview'][_0x5c2e('0x130')](_0x4f3549[_0x5c2e('0x12b')],_0x4f3549['stateinterface'])[_0x5c2e('0xb8')](function(_0x441697){logger[_0x5c2e('0x97')](_0x5c2e('0x131'),util[_0x5c2e('0x98')](_0x441697,{'showHidden':![],'depth':null}));})[_0x5c2e('0x1f')](function(){_0x18354c[_0x5c2e('0xb3')](_0x18354c[_0x5c2e('0x21')][_0x18354c['actions'][_0x3378a5['actionid']][_0x5c2e('0xb5')]]);setTimeout(function(){_0x18354c[_0x5c2e('0x23')][_0x4f3549[_0x5c2e('0x128')]][_0x5c2e('0x133')]=!![];loggerBooked[_0x5c2e('0x81')](_0x5c2e('0x136'),_0x3378a5[_0x5c2e('0x126')],_0x5c2e('0x135'),JSON[_0x5c2e('0x49')](_['pick'](_0x18354c[_0x5c2e('0x23')][_0x4f3549['stateinterface']],[_0x5c2e('0x3f'),'unlockRR'])),_0x5c2e('0x137'),JSON[_0x5c2e('0x49')](_0x4f3549['idHopper']));},0xc7);delete _0x18354c[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]];unlockQueueStatus(_0x3b64cd,_0x3378a5[_0x5c2e('0x126')]);});}else{loggerBooked[_0x5c2e('0x81')](_0x5c2e('0x138'));this['updateOriginated'](this[_0x5c2e('0x21')][this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]]['queue']]);this['rescheduleContact']({'active':![],'ContactId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd2')],'ListId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd3')],'VoiceQueueId':this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0xd5')]||undefined,'CampaignId':this['actions'][_0x3378a5['actionid']][_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x139')));delete this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]];unlockQueueStatus(_0x3b64cd);}}else{loggerBooked[_0x5c2e('0x81')]('[booked][unlock2]');this[_0x5c2e('0xb3')](this[_0x5c2e('0x21')][this['actions'][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xb5')]]);this[_0x5c2e('0xfa')]({'active':![],'ContactId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd2')],'ListId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]]['ListId'],'VoiceQueueId':this['actions'][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd5')]||undefined,'CampaignId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x13a')));delete this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]];unlockQueueStatus(_0x3b64cd);}}else{loggerBooked['info'](_0x5c2e('0x13b'));this['updateOriginated'](this[_0x5c2e('0x21')][this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0xb5')]]);this[_0x5c2e('0xfa')]({'active':![],'ContactId':this[_0x5c2e('0x27')][_0x3378a5['actionid']][_0x5c2e('0xd2')],'ListId':this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]]['ListId'],'VoiceQueueId':this['actions'][_0x3378a5[_0x5c2e('0x126')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x3378a5[_0x5c2e('0x126')]][_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x13c')));delete this[_0x5c2e('0x27')][_0x3378a5[_0x5c2e('0x126')]];unlockQueueStatus(_0x3b64cd);}};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x13d')]=function(){var _0x41d40f=this;setInterval(function(){_0x41d40f[_0x5c2e('0x13e')]();},0x3e8);};Dialer['prototype'][_0x5c2e('0x13f')]=function(_0x23117e){var _0x4ed283=this;return function(){if(!_0x4ed283[_0x5c2e('0x140')](_0x23117e[_0x5c2e('0x78')])){if(!_0x4ed283[_0x5c2e('0x140')](_0x23117e['TrunkBackup'])){_0x23117e['message']=_0x5c2e('0x141');throw _0x23117e[_0x5c2e('0x3f')]+_0x5c2e('0x142');}}};};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x143')]=function(_0x2bc26b,_0x173bfd,_0x1fb873,_0x51e765){var _0x2b0f94=this;return function(){var _0x5b952d=!![];return _0x2b0f94[_0x5c2e('0x144')](_0x2bc26b,_0x173bfd,_0x1fb873,_0x51e765,_0x5b952d);};};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x145')]=function(_0xc9cf68,_0x194036,_0x5716a1,_0x5009d0){var _0x3e4545=this;return function(){var _0x571f7b=![];return _0x3e4545[_0x5c2e('0x144')](_0xc9cf68[_0x5c2e('0x45')],_0x194036,_0x5716a1,_0x5009d0,_0x571f7b);};};Dialer['prototype'][_0x5c2e('0x144')]=function(_0x289855,_0x3a528b,_0xf29202,_0x1120a3,_0x288950){var _0x3b4a61=[];return new BPromise(function(_0x577bb1,_0x7052c0){if(!isNotNull(_0x289855)){_0x1120a3[_0x5c2e('0x3d')]=_0x5c2e('0x43');return _0x7052c0(msgResponse(_0x5c2e('0x144'),_0x5c2e('0x146'),_0xf29202+_0x5c2e('0x147')));}if(_['isEmpty'](_0x289855)){_0x1120a3[_0x5c2e('0x3d')]='INTERVAL_IS_EMPTY';return _0x7052c0(msgResponse('ifTime',_0x5c2e('0x146'),_0xf29202+_0x5c2e('0x148')));}if(_0x3a528b&&_['isUndefined'](config['timezones'][_0x3a528b])){_0x1120a3['message']=_0x5c2e('0x149');return _0x7052c0(msgResponse(_0x5c2e('0x144'),_0x5c2e('0x146'),_0xf29202+_0x5c2e('0x14a')+_0x3a528b));}if(_[_0x5c2e('0x14b')](_0x289855)){for(var _0x390cbb=0x0;_0x390cbb<_0x289855['length'];_0x390cbb+=0x1){_0x3b4a61[_0x5c2e('0x12a')](ami['Action']({'action':_0x5c2e('0x14c'),'command':util[_0x5c2e('0x7d')](_0x5c2e('0x14d'),_0x289855[_0x390cbb]['interval'],!_[_0x5c2e('0x3c')](config[_0x5c2e('0x14e')][_0x3a528b])?_0x3a528b:'')})[_0x5c2e('0xba')](function(_0x19745a){return _0x19745a[_0x5c2e('0x14f')][_0x5c2e('0x150')](_0x5c2e('0x151'))>=0x0;})[_0x5c2e('0xb8')](myreject(_0x7052c0)));}}else{_0x3b4a61[_0x5c2e('0x12a')](ami[_0x5c2e('0xb0')]({'action':_0x5c2e('0x14c'),'command':util[_0x5c2e('0x7d')]('iftime\x20%s,%s',_0x289855,!_[_0x5c2e('0x3c')](config[_0x5c2e('0x14e')][_0x3a528b])?_0x3a528b:'')})['then'](function(_0x408d02){return _0x408d02['content'][_0x5c2e('0x150')](_0x5c2e('0x151'))>=0x0;})[_0x5c2e('0xb8')](myreject(_0x7052c0)));}BPromise[_0x5c2e('0x152')](_0x3b4a61)[_0x5c2e('0xba')](function(_0x5b81f7){var _0x2e3438=_[_0x5c2e('0x153')](_0x5b81f7);if(_0x2e3438){return _0x577bb1(_0x2e3438);}else{_0x1120a3['message']=_0x288950?_0x5c2e('0x154'):_0x5c2e('0x155');return _0x7052c0(msgResponse(_0x5c2e('0x156'),_0x5c2e('0x146'),_0x5c2e('0x157')+_0x288950+'\x20'+_0xf29202+_0x5c2e('0x158')+util['inspect'](_0x289855,{'showHidden':![],'depth':null})+_0x5c2e('0x159')+_0x3a528b));}})[_0x5c2e('0xb8')](function(_0xbf7b04){return _0x7052c0(msgResponse('ifTime',_0x5c2e('0x146'),JSON[_0x5c2e('0x49')](_0xbf7b04)));});});};Dialer['prototype']['checkDialMethod']=function(_0x36f38c){var _0x92e93d=this;return function(){switch(_0x36f38c[_0x5c2e('0x5c')]){case'progressive':freeVariablesPredictive(_0x36f38c);_0x92e93d[_0x5c2e('0x15a')](_0x36f38c,0x1);break;case'power':freeVariablesPredictive(_0x36f38c);_0x92e93d['handlePower'](_0x36f38c,_0x36f38c[_0x5c2e('0x15b')]);break;case _0x5c2e('0x9'):_0x92e93d['predictive'](_0x36f38c);break;case _0x5c2e('0x15c'):freeVariablesPredictive(_0x36f38c);_0x92e93d[_0x5c2e('0x15a')](_0x36f38c,0x1);break;default:freeVariablesPredictive(_0x36f38c);logger['error'](_0x5c2e('0x15d'),_0x36f38c[_0x5c2e('0x3f')],'method\x20not\x20recognized');}};};Dialer[_0x5c2e('0x1c')]['launchHandleIvr']=function(_0xbd4252){var _0xd5895f=this;return function(){_0xd5895f[_0x5c2e('0x15e')](_0xbd4252);};};Dialer['prototype']['syncQueueSummary']=function(_0x39fd5a){var _0x108c24=this;if(isNotPreview(_0x39fd5a[_0x5c2e('0x5c')])){if(isVoiceQueueOutbound(_0x39fd5a[_0x5c2e('0x4d')])&&isActive(_0x39fd5a['dialActive'])){_0x39fd5a[_0x5c2e('0xa1')]=!![];BPromise['resolve']()[_0x5c2e('0xba')](checkIsLoggedIn(_0x39fd5a,_0x39fd5a[_0x5c2e('0x52')]))[_0x5c2e('0xba')](checkIsActive(_0x39fd5a,_0x39fd5a[_0x5c2e('0x5b')]))['then'](checkInterval(_0x39fd5a))[_0x5c2e('0xba')](_0x108c24['checkIsTrunkReachable'](_0x39fd5a))['then'](_0x108c24[_0x5c2e('0x143')](_0x39fd5a['dialGlobalInterval'],_0x39fd5a[_0x5c2e('0x15f')],_0x39fd5a[_0x5c2e('0x3f')],_0x39fd5a))['then'](_0x108c24[_0x5c2e('0x145')](_0x39fd5a['Interval'],_0x39fd5a[_0x5c2e('0x15f')],_0x39fd5a[_0x5c2e('0x3f')],_0x39fd5a))[_0x5c2e('0xba')](_0x108c24[_0x5c2e('0x160')](_0x39fd5a))[_0x5c2e('0xb8')](loggerCatchQueueSummary('[syncQueueSummary]',_0x39fd5a));}else{notSendMessagesQueue(_0x39fd5a);}}else{freeVariablesPredictive(_0x39fd5a);}};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x13e')]=function(){var _0x1829ee=this;var _0x45f270;for(var _0x5f106a in this['campaigns']){if(typeof this[_0x5c2e('0x22')][_0x5f106a]!==_0x5c2e('0x9b')){_0x45f270=this['campaigns'][_0x5f106a];if(isCampaignIvr(_0x45f270[_0x5c2e('0x4d')])&&isActive(_0x45f270['active'])){_0x45f270[_0x5c2e('0xa1')]=!![];BPromise['resolve']()[_0x5c2e('0xba')](checkIsActive(_0x45f270,_0x45f270[_0x5c2e('0x161')]))['then'](checkInterval(_0x45f270))['then'](_0x1829ee[_0x5c2e('0x13f')](_0x45f270))['then'](_0x1829ee['checkIfTime'](_0x45f270[_0x5c2e('0x162')],_0x45f270[_0x5c2e('0x15f')],_0x45f270[_0x5c2e('0x3f')],_0x45f270))[_0x5c2e('0xba')](_0x1829ee[_0x5c2e('0x145')](_0x45f270[_0x5c2e('0x42')],_0x45f270[_0x5c2e('0x15f')],_0x45f270[_0x5c2e('0x3f')],_0x45f270))[_0x5c2e('0xba')](_0x1829ee[_0x5c2e('0x163')](_0x45f270))['catch'](loggerCatchQueueSummary(_0x5c2e('0x164'),_0x45f270));}else{notSendMessagesCampaign(_0x45f270);}}}};function getCallerIdRandom(_0x4480f6,_0xb90eb5){var _0x434c26;var _0x5076c7;var _0x1f6a7e;if(_0xb90eb5<=0x0){_0xb90eb5=0x1;}_0x434c26=new RegExp(_0x5c2e('0x165')+_0xb90eb5+'}$');_0x5076c7=Math['pow'](0xa,_0xb90eb5-0x1);_0x1f6a7e=Math[_0x5c2e('0x166')](0xa,_0xb90eb5)-0x1;return util[_0x5c2e('0x7d')]('%s',_[_0x5c2e('0x167')](_0x4480f6,_0x434c26,_[_0x5c2e('0x168')](_0x5076c7,_0x1f6a7e)));}function extractCalleridName(_0x15401d){var _0x4c387e=_0x15401d[_0x5c2e('0x169')](/"(.*?)"/);return _0x4c387e?_0x4c387e[0x1]:_0x15401d;}function extractCalleridNumber(_0x1a2d9d){var _0x2c37aa=_0x1a2d9d[_0x5c2e('0x169')](/<(.*?)>/);return _0x2c37aa?_0x2c37aa[0x1]:_0x1a2d9d;}Dialer[_0x5c2e('0x1c')]['actionOriginate']=function(_0x16e8dc,_0x2e8596){var _0x1e31b2=this;var _0x54f0a9=uuid['v4']();this[_0x5c2e('0x27')][_0x54f0a9]=new Action(_0x16e8dc,_0x2e8596,_0x54f0a9);return new BPromise(function(_0x551512,_0x21d8ba){if(_['isUndefined'](_0x16e8dc)&&typeof _0x16e8dc!==_0x5c2e('0x16a')){return _0x21d8ba(msgResponse('originate','Failure',_0x5c2e('0x16b')));}if(_[_0x5c2e('0x3c')](_0x2e8596['Contact'][_0x5c2e('0x16c')])||_0x2e8596[_0x5c2e('0x16d')][_0x5c2e('0x16c')]===null){return _0x21d8ba(msgResponse('originate',_0x5c2e('0x146'),_0x5c2e('0x16e')));}var _0x2582e2={'XMD-CALLERID':_0x1e31b2[_0x5c2e('0x27')][_0x54f0a9][_0x5c2e('0x16f')](),'XMD-AGI':_0x16e8dc[_0x5c2e('0x105')]?util[_0x5c2e('0x7d')](_0x5c2e('0x170'),ipAgi,_0x16e8dc[_0x5c2e('0x105')]):_0x5c2e('0x171'),'XMD-AGIAFTER':_0x16e8dc[_0x5c2e('0x10d')]?util[_0x5c2e('0x7d')]('\x22agi://%s/square,%s\x22',ipAgi,_0x16e8dc[_0x5c2e('0x10d')]):_0x5c2e('0x171'),'XMD-QUEUE':_0x16e8dc[_0x5c2e('0x4d')]===_0x5c2e('0x4e')?util[_0x5c2e('0x7d')](_0x5c2e('0x172'),_0x16e8dc[_0x5c2e('0x3f')],_0x16e8dc[_0x5c2e('0x173')]||'',_0x16e8dc[_0x5c2e('0x10e')]?'c':'',_0x16e8dc[_0x5c2e('0x116')]||0x3):'NONE','XMD-CONTACTID':_0x2e8596[_0x5c2e('0xd2')],'XMD-CDRTYPE':_0x5c2e('0x7'),'CALLERID(all)':_0x1e31b2['actions'][_0x54f0a9][_0x5c2e('0x16f')](),'XMD-AMD':_0x16e8dc[_0x5c2e('0xe1')]?_0x5c2e('0x174'):_0x5c2e('0x171'),'XMD-DESTINATION':_0x5c2e('0xe0')};if(_0x16e8dc[_0x5c2e('0xe1')]){_0x2582e2[_0x5c2e('0x175')]=_0x16e8dc[_0x5c2e('0x176')]||0x9c4;_0x2582e2[_0x5c2e('0x177')]=_0x16e8dc[_0x5c2e('0x178')]||0x5dc;_0x2582e2[_0x5c2e('0x179')]=_0x16e8dc[_0x5c2e('0x17a')]||0x320;_0x2582e2[_0x5c2e('0x17b')]=_0x16e8dc[_0x5c2e('0x17c')]||0x1388;_0x2582e2[_0x5c2e('0x17d')]=_0x16e8dc[_0x5c2e('0x17e')]||0x64;_0x2582e2[_0x5c2e('0x17f')]=_0x16e8dc[_0x5c2e('0x180')]||0x32;_0x2582e2['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x16e8dc[_0x5c2e('0x181')]||0x3;_0x2582e2['XMD-AMDSILENCETHRESHOLD']=_0x16e8dc[_0x5c2e('0x182')]||0x100;_0x2582e2[_0x5c2e('0x183')]=_0x16e8dc[_0x5c2e('0x184')]||0x1388;}if(_0x16e8dc[_0x5c2e('0x4d')]===_0x5c2e('0x4e')){_0x2582e2[_0x5c2e('0x185')]=_0x2e8596['VoiceQueueId'];}else{_0x2582e2[_0x5c2e('0x186')]=_0x2e8596['CampaignId'];}for(var _0x35d33f in _0x2e8596[_0x5c2e('0x16d')]){if(typeof _0x2e8596[_0x5c2e('0x16d')][_0x35d33f]!==_0x5c2e('0x9b')){if(isNotNull(_0x2e8596[_0x5c2e('0x16d')][_0x35d33f])&&_0x35d33f!=='id'&&_0x35d33f!==_0x5c2e('0x187')&&_0x35d33f!==_0x5c2e('0x188')&&_0x35d33f!==_0x5c2e('0x189')){_0x2582e2[util['format'](_0x5c2e('0x18a'),_0x5c2e('0x18b'),_[_0x5c2e('0x18c')](_0x35d33f))]=_0x2e8596[_0x5c2e('0x16d')][_0x35d33f];}}}var _0x1a0417=_0x1e31b2['isTrunkReachable'](_0x16e8dc[_0x5c2e('0x78')])?getCallerId(_0x16e8dc[_0x5c2e('0x78')][_0x5c2e('0x79')],_0x16e8dc['dialOriginateCallerIdName'],_0x16e8dc[_0x5c2e('0x18d')]>0x0?getCallerIdRandom(_0x16e8dc['dialOriginateCallerIdNumber'],_0x16e8dc[_0x5c2e('0x18d')]):_0x16e8dc[_0x5c2e('0x5e')]):getCallerId(_['isNil'](_0x16e8dc[_0x5c2e('0x18e')])?_0x16e8dc[_0x5c2e('0x78')]['callerid']:_0x16e8dc[_0x5c2e('0x18e')]['callerid'],_0x16e8dc[_0x5c2e('0x5d')],_0x16e8dc[_0x5c2e('0x18d')]>0x0?getCallerIdRandom(_0x16e8dc[_0x5c2e('0x5e')],_0x16e8dc[_0x5c2e('0x18d')]):_0x16e8dc[_0x5c2e('0x5e')]);if(_0x1a0417){_0x2582e2[_0x5c2e('0x18f')]=_0x1e31b2[_0x5c2e('0x27')][_0x54f0a9][_0x5c2e('0x190')]=extractCalleridName(_0x1a0417);_0x2582e2[_0x5c2e('0x191')]=_0x1e31b2['actions'][_0x54f0a9][_0x5c2e('0x192')]=extractCalleridNumber(_0x1a0417);}return ami[_0x5c2e('0xb0')]({'actionid':_0x54f0a9,'action':'originate','channel':_0x1e31b2['isTrunkReachable'](_0x16e8dc[_0x5c2e('0x78')])?util[_0x5c2e('0x7d')](_0x5c2e('0x193'),_0x16e8dc[_0x5c2e('0x78')]['name'],isNotNull(_0x16e8dc['dialPrefix'])?_0x16e8dc['dialPrefix']['trim']()||'':'',_0x16e8dc[_0x5c2e('0x194')]>0x0?_0x2e8596[_0x5c2e('0x16d')][_0x5c2e('0x16c')]['substring'](_0x16e8dc['dialCutDigit']):_0x2e8596['Contact'][_0x5c2e('0x16c')]):util[_0x5c2e('0x7d')](_0x5c2e('0x193'),_[_0x5c2e('0xaf')](_0x16e8dc[_0x5c2e('0x18e')])?_0x16e8dc[_0x5c2e('0x78')][_0x5c2e('0x3f')]:_0x16e8dc[_0x5c2e('0x18e')][_0x5c2e('0x3f')],isNotNull(_0x16e8dc[_0x5c2e('0x60')])?_0x16e8dc[_0x5c2e('0x60')][_0x5c2e('0x195')]()||'':'',_0x16e8dc[_0x5c2e('0x194')]>0x0?_0x2e8596['Contact'][_0x5c2e('0x16c')][_0x5c2e('0x196')](_0x16e8dc[_0x5c2e('0x194')]):_0x2e8596[_0x5c2e('0x16d')][_0x5c2e('0x16c')]),'callerid':_0x1a0417,'Exten':_0x5c2e('0xe0'),'Context':'from-sip','Priority':'1','variable':_0x2582e2,'timeout':(_0x16e8dc[_0x5c2e('0x5f')]||0x1e)*0x3e8,'async':!![],'channelid':_0x54f0a9})[_0x5c2e('0xba')](function(_0x37e332){return _0x551512(_0x37e332);})[_0x5c2e('0xb8')](function(_0x569a76){_0x16e8dc[_0x5c2e('0x6a')]+=0x1;var _0x51a5d1=new History(_0x1e31b2[_0x5c2e('0x27')][_0x54f0a9]);logger[_0x5c2e('0x97')](util[_0x5c2e('0x7d')](_0x5c2e('0x197'),JSON[_0x5c2e('0x49')](_0x569a76)));_0x51a5d1['state']=0xe;_0x51a5d1['statedesc']='OriginateError';_0x51a5d1[_0x5c2e('0x11e')]=moment()[_0x5c2e('0x7d')](_0x5c2e('0xfe'));_0x51a5d1[_0x5c2e('0xaa')]=_0x51a5d1[_0x5c2e('0x11e')];_0x1e31b2[_0x5c2e('0xca')](_0x51a5d1)['catch'](loggerCatch(_0x5c2e('0x198')));_0x1e31b2[_0x5c2e('0xc8')](_0x51a5d1)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x198')))['finally'](function(){delete _0x1e31b2[_0x5c2e('0x27')][_0x54f0a9];return _0x21d8ba(msgResponse(_0x5c2e('0x199'),_0x5c2e('0x48'),'originate\x20action\x20Error'));});});});};Dialer['prototype'][_0x5c2e('0x19a')]=function(_0x32607b){var _0x2fcf3b=this[_0x5c2e('0x27')][_0x32607b[_0x5c2e('0x126')]];if(_0x2fcf3b){delete this[_0x5c2e('0x27')][_0x32607b[_0x5c2e('0x126')]];_0x2fcf3b['responsetime']=moment()[_0x5c2e('0x7d')](_0x5c2e('0xfe'));var _0x5925d3=_0x2fcf3b['type']===_0x5c2e('0x7c')?this[_0x5c2e('0x22')][_0x2fcf3b[_0x5c2e('0xb5')]]:this[_0x5c2e('0x21')][_0x2fcf3b[_0x5c2e('0x19b')]()];if(!this['isSuccess'](_0x32607b[_0x5c2e('0x19c')])){this['updateOriginated'](_0x5925d3);return this[_0x5c2e('0x19d')](_0x2fcf3b,_0x5925d3,_0x32607b)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x19e')));}this[_0x5c2e('0x29')][_0x32607b[_0x5c2e('0x100')]]=_0x2fcf3b;}};Dialer[_0x5c2e('0x1c')]['checkRetriveMax']=function(_0x2d3e4b,_0x2a9aaa,_0x5e98a0){var _0x9f5b45=new History(_0x2a9aaa);if(_0x9f5b45[_0x5c2e('0xed')]+_0x9f5b45['countcongestionretry']+_0x9f5b45[_0x5c2e('0xef')]+_0x9f5b45['countnosuchnumberretry']+_0x9f5b45[_0x5c2e('0xf0')]+_0x9f5b45['countabandonedretry']+_0x9f5b45[_0x5c2e('0xf2')]+_0x9f5b45[_0x5c2e('0xf3')]>=_0x5e98a0[_0x5c2e('0xf4')]-0x1){return!![];}switch(_0x2d3e4b){case 0x3:if(_0x9f5b45[_0x5c2e('0xef')]>=_0x5e98a0['dialNoAnswerMaxRetry']-0x1){return!![];}this['rescheduleContact']({'active':![],'countnoanswerretry':_0x9f5b45[_0x5c2e('0xef')]+=0x1,'scheduledat':moment()[_0x5c2e('0xfb')](_0x5e98a0[_0x5c2e('0x19f')],'minutes')[_0x5c2e('0x7d')](_0x5c2e('0xfe')),'ContactId':_0x9f5b45[_0x5c2e('0xd2')],'ListId':_0x9f5b45[_0x5c2e('0xd3')],'VoiceQueueId':_0x9f5b45[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x9f5b45['CampaignId']||undefined})['catch'](loggerCatch(_0x5c2e('0x1a0')));break;case 0x5:if(_0x9f5b45['countbusyretry']>=_0x5e98a0['dialBusyMaxRetry']-0x1){return!![];}this[_0x5c2e('0xfa')]({'active':![],'countbusyretry':_0x9f5b45[_0x5c2e('0xed')]+=0x1,'scheduledat':moment()[_0x5c2e('0xfb')](_0x5e98a0[_0x5c2e('0x1a1')],_0x5c2e('0xfd'))['format'](_0x5c2e('0xfe')),'ContactId':_0x9f5b45['ContactId'],'ListId':_0x9f5b45[_0x5c2e('0xd3')],'VoiceQueueId':_0x9f5b45[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x9f5b45[_0x5c2e('0xd6')]||undefined})['catch'](loggerCatch(_0x5c2e('0x1a2')));break;case 0x8:if(_0x9f5b45[_0x5c2e('0xee')]>=_0x5e98a0[_0x5c2e('0x1a3')]-0x1){return!![];}this[_0x5c2e('0xfa')]({'active':![],'countcongestionretry':_0x9f5b45[_0x5c2e('0xee')]+=0x1,'scheduledat':moment()[_0x5c2e('0xfb')](_0x5e98a0[_0x5c2e('0x1a4')],_0x5c2e('0xfd'))['format'](_0x5c2e('0xfe')),'ContactId':_0x9f5b45[_0x5c2e('0xd2')],'ListId':_0x9f5b45[_0x5c2e('0xd3')],'VoiceQueueId':_0x9f5b45[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x9f5b45[_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1a5')));break;case 0x0:if(_0x9f5b45[_0x5c2e('0x102')]>=_0x5e98a0[_0x5c2e('0x1a6')]-0x1){return!![];}else{this['rescheduleContact']({'active':![],'countnosuchnumberretry':_0x9f5b45[_0x5c2e('0x102')]+=0x1,'scheduledat':moment()[_0x5c2e('0xfb')](_0x5e98a0['dialNoSuchNumberRetryFrequency'],_0x5c2e('0xfd'))[_0x5c2e('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x9f5b45[_0x5c2e('0xd2')],'ListId':_0x9f5b45['ListId'],'VoiceQueueId':_0x9f5b45[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x9f5b45[_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1a7')));}break;case 0xa:if(_0x9f5b45[_0x5c2e('0xf0')]>=_0x5e98a0[_0x5c2e('0x11b')]-0x1){return!![];}this[_0x5c2e('0xfa')]({'active':![],'countdropretry':_0x9f5b45[_0x5c2e('0xf0')]+=0x1,'scheduledat':moment()['add'](_0x5e98a0[_0x5c2e('0x11d')],_0x5c2e('0xfd'))['format'](_0x5c2e('0xfe')),'ContactId':_0x9f5b45[_0x5c2e('0xd2')],'ListId':_0x9f5b45[_0x5c2e('0xd3')],'VoiceQueueId':_0x9f5b45[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x9f5b45[_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x9f5b45[_0x5c2e('0xf1')]>=_0x5e98a0[_0x5c2e('0x123')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countabandonedretry':_0x9f5b45['countabandonedretry']+=0x1,'scheduledat':moment()[_0x5c2e('0xfb')](_0x5e98a0['dialAbandonedRetryFrequency'],'minutes')[_0x5c2e('0x7d')](_0x5c2e('0xfe')),'ContactId':_0x9f5b45[_0x5c2e('0xd2')],'ListId':_0x9f5b45[_0x5c2e('0xd3')],'VoiceQueueId':_0x9f5b45[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x9f5b45['CampaignId']||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1a8')));break;case 0x13:if(_0x9f5b45[_0x5c2e('0xf2')]>=_0x5e98a0[_0x5c2e('0xf7')]-0x1){return!![];}this[_0x5c2e('0xfa')]({'active':![],'countmachineretry':_0x9f5b45['countmachineretry']+=0x1,'scheduledat':moment()['add'](_0x5e98a0[_0x5c2e('0xfc')],_0x5c2e('0xfd'))[_0x5c2e('0x7d')](_0x5c2e('0xfe')),'ContactId':_0x9f5b45[_0x5c2e('0xd2')],'ListId':_0x9f5b45['ListId'],'VoiceQueueId':_0x9f5b45[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x9f5b45[_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0xff')));break;case 0x14:if(_0x9f5b45[_0x5c2e('0xf3')]>=_0x5e98a0[_0x5c2e('0x1a9')]-0x1){return!![];}this[_0x5c2e('0xfa')]({'active':![],'countagentrejectretry':_0x9f5b45[_0x5c2e('0xf3')]+=0x1,'scheduledat':moment()['add'](_0x5e98a0[_0x5c2e('0x1aa')],_0x5c2e('0xfd'))[_0x5c2e('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x9f5b45[_0x5c2e('0xd2')],'ListId':_0x9f5b45[_0x5c2e('0xd3')],'VoiceQueueId':_0x9f5b45[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x9f5b45[_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1ab')));break;default:return!![];}};Dialer['prototype'][_0x5c2e('0x19d')]=function(_0x5c991b,_0x437a62,_0x5f6cc9){var _0xa34b4=this;var _0x202250=new History(_0x5c991b);return new BPromise(function(_0x143e1f,_0x25b317){if(_[_0x5c2e('0x3c')](_0x437a62)&&typeof _0x437a62!==_0x5c2e('0x16a')){return _0x25b317(msgResponse(_0x5c2e('0x1ac'),_0x5c2e('0x146'),_0x5c2e('0x1ad')));}if(_[_0x5c2e('0x3c')](_0x5f6cc9)&&typeof _0x5f6cc9!=='object'){return _0x25b317(msgResponse(_0x5c2e('0x1ac'),_0x5c2e('0x146'),'evt\x20is\x20undefine'));}switch(_0x5f6cc9['reason']){case'0':_0x437a62[_0x5c2e('0x69')]+=0x1;_0x202250[_0x5c2e('0xa8')]=0x0;_0x202250[_0x5c2e('0xa9')]='NoSuchNumber';_0x202250[_0x5c2e('0x102')]+=0x1;_0x202250['countglobal']+=0x1;ami['emit'](_0x5c2e('0x1ae'),ut[_0x5c2e('0x1af')](_0x5c991b,_0x5c2e('0x1b0')));_0xa34b4['createHistory'](_0x202250)[_0x5c2e('0xb8')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0xa34b4[_0x5c2e('0x1b1')](0x0,_0x5c991b,_0x437a62)){if(_0x202250[_0x5c2e('0x102')]>=_0x437a62[_0x5c2e('0x1a6')]){_0xa34b4[_0x5c2e('0xf8')](_0x202250,_0x143e1f,_0x25b317,'reason\x200\x20no\x20such\x20number....');}else{_0xa34b4[_0x5c2e('0xf5')](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1b2'));}}break;case'3':_0x437a62[_0x5c2e('0x68')]+=0x1;_0x202250[_0x5c2e('0xa8')]=0x3;_0x202250['statedesc']=_0x5c2e('0x1b3');_0x202250['countnoanswerretry']+=0x1;_0x202250[_0x5c2e('0xeb')]+=0x1;ami['emit'](_0x5c2e('0x1b4'),ut['buildObj'](_0x5c991b,_0x5c2e('0x1b5')));_0xa34b4[_0x5c2e('0xca')](_0x202250)[_0x5c2e('0xb8')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0xa34b4[_0x5c2e('0x1b1')](0x3,_0x5c991b,_0x437a62)){if(_0x202250[_0x5c2e('0xef')]>=_0x437a62[_0x5c2e('0x1b6')]){_0xa34b4[_0x5c2e('0xf8')](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1b7'));}else{_0xa34b4[_0x5c2e('0xf5')](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1b7'));}}break;case'5':_0x437a62[_0x5c2e('0x1b8')]+=0x1;_0x202250[_0x5c2e('0xa8')]=0x5;_0x202250['statedesc']='Busy';_0x202250[_0x5c2e('0xed')]+=0x1;_0x202250[_0x5c2e('0xeb')]+=0x1;ami[_0x5c2e('0x4c')](_0x5c2e('0x1b9'),ut[_0x5c2e('0x1af')](_0x5c991b,'busy'));_0xa34b4['createHistory'](_0x202250)['catch'](loggerCatch(_0x5c2e('0x1ba')));if(_0xa34b4['checkRetriveMax'](0x5,_0x5c991b,_0x437a62)){if(_0x202250['countbusyretry']>=_0x437a62[_0x5c2e('0x1bb')]){_0xa34b4[_0x5c2e('0xf8')](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1bc'));}else{_0xa34b4['stateGlobal'](_0x202250,_0x143e1f,_0x25b317,'reason\x205\x20busy');}}break;case'8':_0x437a62[_0x5c2e('0x64')]+=0x1;_0x202250['state']=0x8;_0x202250[_0x5c2e('0xa9')]=_0x5c2e('0x1bd');_0x202250[_0x5c2e('0xee')]+=0x1;_0x202250['countglobal']+=0x1;ami[_0x5c2e('0x4c')]('custom:agentcongestion',ut[_0x5c2e('0x1af')](_0x5c991b,'congestion'));_0xa34b4[_0x5c2e('0xca')](_0x202250)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1be')));if(_0xa34b4[_0x5c2e('0x1b1')](0x8,_0x5c991b,_0x437a62)){if(_0x202250[_0x5c2e('0xee')]>=_0x437a62[_0x5c2e('0x1a3')]){_0xa34b4[_0x5c2e('0xf8')](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1bf'));}else{_0xa34b4[_0x5c2e('0xf5')](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1bf'));}}break;case'11':_0x437a62[_0x5c2e('0x1c0')]+=0x1;_0x202250[_0x5c2e('0xa8')]=0xb;_0x202250['statedesc']=_0x5c2e('0x1c1');_0x202250[_0x5c2e('0xf1')]+=0x1;_0x202250['countglobal']+=0x1;_0xa34b4['createHistory'](_0x202250)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x125')));if(_0xa34b4['checkRetriveMax'](0xb,_0x5c991b,_0x437a62)){if(_0x202250[_0x5c2e('0xf1')]>=_0x437a62[_0x5c2e('0x123')]){_0xa34b4[_0x5c2e('0xf8')](_0x202250,_0x143e1f,_0x25b317,'reason\x2011\x20abandoned');}else{_0xa34b4[_0x5c2e('0xf5')](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1c2'));}}break;case'20':_0x437a62[_0x5c2e('0x6b')]+=0x1;_0x202250[_0x5c2e('0xa8')]=0x14;_0x202250[_0x5c2e('0xa9')]=_0x5c2e('0x1c3');_0x202250['countagentrejectretry']+=0x1;_0x202250[_0x5c2e('0xeb')]+=0x1;ami[_0x5c2e('0x4c')](_0x5c2e('0x1c4'),ut['buildObj'](_0x5c991b,_0x5c2e('0x1c5')));_0xa34b4[_0x5c2e('0xca')](_0x202250)[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1c6')));if(_0xa34b4[_0x5c2e('0x1b1')](0x14,_0x5c991b,_0x437a62)){if(_0x202250[_0x5c2e('0xf3')]>=_0x437a62[_0x5c2e('0x1a9')]){_0xa34b4[_0x5c2e('0xf8')](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1c7'));}else{_0xa34b4['stateGlobal'](_0x202250,_0x143e1f,_0x25b317,_0x5c2e('0x1c7'));}}break;default:_0x437a62[_0x5c2e('0x108')]+=0x1;_0x202250[_0x5c2e('0xa8')]=0xc;_0x202250[_0x5c2e('0xa9')]=_0x5f6cc9[_0x5c2e('0x10b')];_0xa34b4[_0x5c2e('0xca')](_0x202250)[_0x5c2e('0xb8')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0xa34b4['checkRetriveMax'](_0x5f6cc9[_0x5c2e('0x10b')],_0x5c991b,_0x437a62)){if(_0x202250[_0x5c2e('0xed')]+_0x202250[_0x5c2e('0xee')]+_0x202250[_0x5c2e('0xef')]+_0x202250[_0x5c2e('0x102')]+_0x202250['countdropretry']+_0x202250[_0x5c2e('0xf1')]+_0x202250[_0x5c2e('0xf2')]+_0x202250[_0x5c2e('0xf3')]>=_0x437a62[_0x5c2e('0xf4')]){_0xa34b4[_0x5c2e('0xf5')](_0x202250,_0x143e1f,_0x25b317,_0x5f6cc9['reason']);}else{_0xa34b4[_0x5c2e('0xf8')](_0x202250,_0x143e1f,_0x25b317,_0x5f6cc9[_0x5c2e('0x10b')]);}}}});};Dialer['prototype'][_0x5c2e('0xf5')]=function(_0x5c0795,_0x1e1311,_0x396283,_0x218683){var _0x2c4218=new Final(_0x5c0795);_0x2c4218[_0x5c2e('0xa8')]=0xf;_0x2c4218[_0x5c2e('0xa9')]=_0x5c2e('0x1c8');this[_0x5c2e('0xf8')](_0x2c4218,_0x1e1311,_0x396283,_0x218683);};Dialer[_0x5c2e('0x1c')][_0x5c2e('0xf8')]=function(_0x4efb25,_0x4cf091,_0x184861,_0x10912f){this[_0x5c2e('0xc8')](_0x4efb25)['then'](function(){return _0x4cf091(msgResponse(_0x5c2e('0x1ac'),'Success',_0x10912f));})[_0x5c2e('0xb8')](function(){return _0x184861(msgResponse(_0x5c2e('0x1c9'),_0x5c2e('0x146'),_0x5c2e('0x1ca')));});};Dialer['prototype']['predictive']=function(_0x3e11db){var _0x4aa1d8=_0x3e11db['dialPredictiveOptimizationPercentage']/0x64;var _0x350630=_0x3e11db[_0x5c2e('0x67')]/(_0x3e11db[_0x5c2e('0x67')]+_0x3e11db['outboundAnswerCallsDay']);var _0x48f4bd=Math[_0x5c2e('0x1cb')](_0x3e11db[_0x5c2e('0x1cc')]*(_0x3e11db[_0x5c2e('0x1cd')]/0x64));var _0x4981c7=Math['round'](_0x3e11db[_0x5c2e('0x1cc')]*(_0x3e11db[_0x5c2e('0x1ce')]/0x64));var _0x4823fb=_0x3e11db['available']+_0x3e11db[_0x5c2e('0x57')];var _0x80ab4b=Math[_0x5c2e('0x1cf')](_0x3e11db['erlangCalls']*_0x3e11db[_0x5c2e('0x75')]*_0x3e11db[_0x5c2e('0x70')]*_0x3e11db['predictiveIntervalMultiplicativeFactor']);if(_[_0x5c2e('0x3c')](_0x3e11db[_0x5c2e('0x91')])){if(!_[_0x5c2e('0x3c')](_0x3e11db['startPredictive'])){_0x3e11db[_0x5c2e('0x77')]=undefined;loggerPredictive[_0x5c2e('0x97')](_0x5c2e('0x1d0'),_0x5c2e('0x1d1'));}if(!_[_0x5c2e('0x3c')](_0x3e11db[_0x5c2e('0x94')])){loggerPredictive[_0x5c2e('0x97')](_0x5c2e('0x1d0'),_0x5c2e('0x1d2'));clearInterval(_0x3e11db[_0x5c2e('0x94')]);_0x3e11db[_0x5c2e('0x94')]=undefined;}_0x3e11db[_0x5c2e('0x91')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x5c2e('0x81')](_0x3e11db[_0x5c2e('0x3f')],'collection\x20data\x20in\x20progressive\x20at',_0x3e11db[_0x5c2e('0x91')]);this['handlePower'](_0x3e11db,0x1);}else if(ifInterval(_0x3e11db[_0x5c2e('0x1d3')],_0x3e11db[_0x5c2e('0x91')])){this[_0x5c2e('0x15a')](_0x3e11db,0x1);loggerPredictiveCalls[_0x5c2e('0x81')]('[startMethodPredictive][StartProgressive][Loop]',_0x3e11db[_0x5c2e('0x91')],_0x3e11db['name']);_0x3e11db['erlangCalls']=0x0;_0x3e11db[_0x5c2e('0x117')]=0x0;}else if(_0x4aa1d8<_0x350630&&_0x3e11db['dialPredictiveOptimization']==='dropRate'){freeVariablesPredictive(_0x3e11db);loggerPredictive[_0x5c2e('0x81')]('[stopMethodPredictive][ReStartProgressive][ExceededDropDay]','Dropped\x20calls\x20day',_0x350630,_0x5c2e('0x91'),_0x3e11db[_0x5c2e('0x3f')]);}else if(_0x80ab4b<_0x3e11db[_0x5c2e('0x117')]&&_0x3e11db[_0x5c2e('0x1d4')]===_0x5c2e('0x1d5')){freeVariablesPredictive(_0x3e11db);loggerPredictive['info'](_0x5c2e('0x1d6'),_0x5c2e('0x1d7'),_0x80ab4b,'Drop\x20in\x20this\x20interval',_0x3e11db[_0x5c2e('0x117')],_0x5c2e('0x91'),_0x3e11db[_0x5c2e('0x3f')]);}else if(!ifInterval(_0x3e11db[_0x5c2e('0x1d3')],_0x3e11db['startProgressive'])&&_['isUndefined'](_0x3e11db['startPredictive'])&&!_[_0x5c2e('0x3c')](_0x3e11db[_0x5c2e('0x91')])){_0x3e11db[_0x5c2e('0x77')]=moment()[_0x5c2e('0x7d')](_0x5c2e('0xfe'));loggerPredictive[_0x5c2e('0x81')](_0x3e11db[_0x5c2e('0x3f')],_0x5c2e('0x1d8'),_0x3e11db[_0x5c2e('0x77')]);this['averageHandleTime'](_0x3e11db['dialPredictiveInterval'])['then'](this[_0x5c2e('0x1d9')](_0x3e11db))[_0x5c2e('0xba')](mergeDataErlangB(_0x3e11db))['then'](this['startMethodPredictive'](_0x3e11db))['catch'](loggerCatchPredictive(_0x5c2e('0x1da'),_0x3e11db));}else if(!ifInterval(_0x3e11db[_0x5c2e('0x1d3')],_0x3e11db[_0x5c2e('0x77')])){_0x3e11db[_0x5c2e('0x117')]=0x0;_0x3e11db[_0x5c2e('0x77')]=moment()['format'](_0x5c2e('0xfe'));loggerPredictive[_0x5c2e('0x81')](_0x3e11db['name'],_0x5c2e('0x1db'),_0x3e11db[_0x5c2e('0x77')]);clearInterval(_0x3e11db['handlePredictive']);_0x3e11db[_0x5c2e('0x94')]=undefined;this[_0x5c2e('0xbe')](_0x3e11db[_0x5c2e('0x1d3')])[_0x5c2e('0xba')](this['getDataPredictive'](_0x3e11db))[_0x5c2e('0xba')](mergeDataErlangB(_0x3e11db))['then'](this[_0x5c2e('0x1dc')](_0x3e11db))[_0x5c2e('0xb8')](loggerCatchPredictive(_0x5c2e('0x1dd'),_0x3e11db));}else if(_0x3e11db[_0x5c2e('0x1cc')]&&_0x4823fb<_0x3e11db[_0x5c2e('0x1cc')]-_0x4981c7){freeVariablesPredictive(_0x3e11db);loggerPredictive[_0x5c2e('0x81')](_0x3e11db[_0x5c2e('0x3f')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4823fb,_0x5c2e('0x1de'),_0x3e11db[_0x5c2e('0x1cc')],'-',_0x4981c7,'=',_0x3e11db['predictiveIntervalAvailable']-_0x4981c7,')');}else if(_0x3e11db[_0x5c2e('0x1cc')]&&_0x4823fb>_0x3e11db[_0x5c2e('0x1cc')]+_0x48f4bd){freeVariablesPredictive(_0x3e11db);loggerPredictive[_0x5c2e('0x81')](_0x3e11db[_0x5c2e('0x3f')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4823fb,_0x5c2e('0x1df'),_0x3e11db[_0x5c2e('0x1cc')],'+',_0x48f4bd,'=',_0x3e11db['predictiveIntervalAvailable']+_0x48f4bd,')');}};Dialer['prototype'][_0x5c2e('0x1d9')]=function(_0x5c4137){var _0x210316=this;return function(_0x388a51){return new BPromise(function(_0x6ffe80,_0xc46e3){_[_0x5c2e('0xd0')](_0x5c4137,_0x388a51[0x0]);if(checkGetDataPredictive(_0x388a51[0x0])){var _0x966e82=_0x5c4137[_0x5c2e('0x1cc')]=_0x5c4137[_0x5c2e('0x57')]+_0x5c4137['available'];var _0x3de81b=_0x5c4137[_0x5c2e('0x1d3')]*0x3c;var _0x51991f=_0x388a51[0x0][_0x5c2e('0x87')]+_0x388a51[0x0][_0x5c2e('0x6d')];var _0x111a62=(_0x388a51[0x0][_0x5c2e('0x6c')]+_0x388a51[0x0][_0x5c2e('0x83')]+_0x388a51[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x388a51[0x0][_0x5c2e('0x72')];_0x5c4137[_0x5c2e('0x70')]=_0x111a62>0x0?_0x111a62:0x1;switch(_0x5c4137[_0x5c2e('0x1d4')]){case _0x5c2e('0x1d5'):var _0x214101=_0x5c4137[_0x5c2e('0x1e0')]/0x64;return _0x210316['abandonmentRate'](_0x966e82,_0x3de81b,_0x51991f,_0x111a62,_0x214101)[_0x5c2e('0xba')](function(_0x583fb5){return _0x6ffe80(_0x583fb5);});case _0x5c2e('0x1e1'):var _0x46e0b0=_0x5c4137[_0x5c2e('0x1e0')]/0x64;return _0x210316[_0x5c2e('0x1e2')](_0x966e82,_0x3de81b,_0x51991f,_0x111a62,_0x46e0b0)[_0x5c2e('0xba')](function(_0x387a8e){return _0x6ffe80(_0x387a8e);});default:return _0xc46e3(msgResponse(_0x5c2e('0x1e3'),_0x5c2e('0x146'),_0x5c2e('0x1e4')));}}else{return _0xc46e3(msgResponse(_0x5c2e('0x1e3'),'Failure',_0x5c2e('0x1e5')));}});};};Dialer['prototype'][_0x5c2e('0x1e6')]=function(_0x7bb166){var _0x4f5a06=this;return function(_0x153801){return new BPromise(function(_0x391887,_0x334f15){_[_0x5c2e('0xd0')](_0x7bb166,_0x153801[0x0]);if(checkGetDataPredictive(_0x153801[0x0])){loggerPredictive['info'](JSON[_0x5c2e('0x49')](_0x153801[0x0]));if(_0x7bb166[_0x5c2e('0x1d4')]===_0x5c2e('0x1d5')){return _0x4f5a06[_0x5c2e('0xc7')](_0x7bb166['id'])['then'](function(_0x34c02d){var _0x874b79=_0x7bb166[_0x5c2e('0x52')]-_0x34c02d[0x0]['outboundQueuePauses'];var _0x239fbc=_0x7bb166['dialPredictiveInterval']*0x3c;var _0x306629=_0x153801[0x0]['predictiveIntervalAvgTalktime']+_0x153801[0x0][_0x5c2e('0x6d')];var _0x5e2efb=(_0x153801[0x0][_0x5c2e('0x6c')]+_0x153801[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x153801[0x0][_0x5c2e('0x6e')])/_0x153801[0x0][_0x5c2e('0x72')];var _0x4571f4=_0x7bb166[_0x5c2e('0x1e0')]/0x64;_0x7bb166[_0x5c2e('0x71')]=_0x34c02d[0x0][_0x5c2e('0x1e7')]||0x0;_0x7bb166['predictiveIntervalHitRate']=_0x5e2efb>0x0?_0x5e2efb:0x1;return _0x4f5a06['abandonmentRate'](_0x874b79,_0x239fbc,_0x306629,_0x5e2efb,_0x4571f4);})[_0x5c2e('0xba')](function(_0x493006){return _0x391887(_0x493006);})[_0x5c2e('0xb8')](function(_0x118e64){return _0x334f15(msgResponse(_0x5c2e('0x1e8'),_0x5c2e('0x146'),JSON[_0x5c2e('0x49')](_0x118e64)));});}if(_0x7bb166['dialPredictiveOptimization']===_0x5c2e('0x1e1')){return _0x4f5a06[_0x5c2e('0xc7')](_0x7bb166['id'])[_0x5c2e('0xba')](function(_0x5157a3){var _0x5ab206=_0x7bb166[_0x5c2e('0x52')]-_0x5157a3[0x0][_0x5c2e('0x1e7')];var _0xf172d0=_0x7bb166[_0x5c2e('0x1d3')]*0x3c;var _0x54377e=_0x153801[0x0][_0x5c2e('0x87')]+_0x153801[0x0][_0x5c2e('0x6d')];var _0x5f3b45=(_0x153801[0x0][_0x5c2e('0x6c')]+_0x153801[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x153801[0x0][_0x5c2e('0x6e')])/_0x153801[0x0][_0x5c2e('0x72')];var _0x3544b8=_0x7bb166[_0x5c2e('0x1e0')]/0x64;_0x7bb166['predictiveIntervalPauses']=_0x5157a3[0x0]['outboundQueuePauses']||0x0;_0x7bb166['predictiveIntervalHitRate']=_0x5f3b45>0x0?_0x5f3b45:0x1;return _0x4f5a06[_0x5c2e('0x1e2')](_0x5ab206,_0xf172d0,_0x54377e,_0x5f3b45,_0x3544b8);})[_0x5c2e('0xba')](function(_0x24e14a){return _0x391887(_0x24e14a);})['catch'](function(_0x4c2fb8){return _0x334f15(msgResponse(_0x5c2e('0x1e8'),_0x5c2e('0x146'),JSON[_0x5c2e('0x49')](_0x4c2fb8)));});}}else{return _0x334f15(msgResponse(_0x5c2e('0x1e3'),'Failure','check\x20failure'));}});};};Dialer[_0x5c2e('0x1c')]['startMethodPredictive']=function(_0x23ddce){var _0x12ca9a=this;return function(){var _0x3d220d=0x0;var _0x2ba0b6=Math['floor'](_0x23ddce['erlangCallToSecond']*0x3e8);if(_0x2ba0b6>0x0){_0x2ba0b6=_0x2ba0b6<0x64?0x64:_0x2ba0b6;loggerPredictive[_0x5c2e('0x81')](_0x23ddce['name'],_0x5c2e('0x1e9'),_0x2ba0b6,'milliseconds');_0x23ddce[_0x5c2e('0x94')]=setInterval(function(){_0x12ca9a['handlePredictive'](_0x23ddce);loggerPredictiveCalls[_0x5c2e('0x81')](_0x5c2e('0x1ea'),_0x3d220d+=0x1);},_0x2ba0b6);}else{loggerPredictive[_0x5c2e('0x81')](_0x23ddce[_0x5c2e('0x3f')],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x1eb')]=function(_0x224d0d,_0x55c64b){var _0x133fc8=this;return function(_0x46888a){if(_[_0x5c2e('0x46')](_0x46888a)){if(_[_0x5c2e('0xaf')](_0x55c64b[_0x5c2e('0xd4')])||!_0x55c64b[_0x5c2e('0x1ec')]){if(_0x224d0d[_0x5c2e('0x5c')]===_0x5c2e('0x15c')){_0x224d0d[_0x5c2e('0x12e')]=_[_0x5c2e('0x3c')](_0x224d0d[_0x5c2e('0x12e')])?!![]:_0x224d0d[_0x5c2e('0x12e')];var _0x49c9cb=uuid['v4']();_0x133fc8[_0x5c2e('0x27')][_0x49c9cb]=new Action(_0x224d0d,_0x55c64b,_0x49c9cb);loggerBooked['info'](_0x5c2e('0x1ed'),_0x49c9cb,'queueStatusComplete:\x20',JSON[_0x5c2e('0x49')](_0x224d0d[_0x5c2e('0x12e')]),'Queue:\x20',_0x224d0d['name']);if(_0x224d0d[_0x5c2e('0x12e')]){_0x224d0d[_0x5c2e('0x12e')]=![];_0x133fc8['queueBooked'][_0x133fc8[_0x5c2e('0x27')][_0x49c9cb]['queue']]=[];ami[_0x5c2e('0xb0')]({'actionid':_0x49c9cb,'action':_0x5c2e('0x1ee'),'queue':_0x224d0d[_0x5c2e('0x3f')]})[_0x5c2e('0xb8')](function(){_0x133fc8[_0x5c2e('0xb3')](_0x224d0d);_0x133fc8[_0x5c2e('0xfa')]({'active':![],'ContactId':_0x133fc8['actions'][_0x49c9cb][_0x5c2e('0xd2')],'ListId':_0x133fc8[_0x5c2e('0x27')][_0x49c9cb][_0x5c2e('0xd3')],'VoiceQueueId':_0x133fc8[_0x5c2e('0x27')][_0x49c9cb]['VoiceQueueId']||undefined,'CampaignId':_0x133fc8[_0x5c2e('0x27')][_0x49c9cb][_0x5c2e('0xd6')]||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1ef')));delete _0x133fc8[_0x5c2e('0x27')][_0x49c9cb];});}else{loggerBooked[_0x5c2e('0x81')](_0x5c2e('0x1f0'),JSON['stringify'](_0x224d0d[_0x5c2e('0x12e')]),'Queue:\x20',_0x224d0d[_0x5c2e('0x3f')]);_0x133fc8['updateOriginated'](_0x224d0d);_0x133fc8[_0x5c2e('0xfa')]({'active':![],'ContactId':_0x133fc8[_0x5c2e('0x27')][_0x49c9cb]['ContactId'],'ListId':_0x133fc8[_0x5c2e('0x27')][_0x49c9cb]['ListId'],'VoiceQueueId':_0x133fc8[_0x5c2e('0x27')][_0x49c9cb][_0x5c2e('0xd5')]||undefined,'CampaignId':_0x133fc8['actions'][_0x49c9cb]['CampaignId']||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1ef')));delete _0x133fc8[_0x5c2e('0x27')][_0x49c9cb];}}else{return _0x133fc8[_0x5c2e('0x1f1')](_0x224d0d,_0x55c64b);}}else{if(getDiff(_0x55c64b[_0x5c2e('0x1f2')])<_0x224d0d[_0x5c2e('0x1f3')]*0x3c){if(_0x55c64b['Agent']&&!_0x55c64b[_0x5c2e('0x1f4')]['voicePause']){_0x133fc8[_0x5c2e('0x20')]['run'](_0x55c64b['id'])['finally'](function(){_0x133fc8[_0x5c2e('0xb3')](_0x224d0d);});}else{_0x133fc8[_0x5c2e('0xc2')]({'active':![]},_0x55c64b['id'],0x1)[_0x5c2e('0x1f')](function(){_0x133fc8[_0x5c2e('0xb3')](_0x224d0d);});}}else{_0x224d0d[_0x5c2e('0x1f5')]+=0x1;_0x133fc8[_0x5c2e('0xb3')](_0x224d0d);if(_0x224d0d['dialRecallInQueue']){_0x133fc8[_0x5c2e('0xfa')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x55c64b['ContactId'],'ListId':_0x55c64b[_0x5c2e('0xd3')],'VoiceQueueId':_0x55c64b[_0x5c2e('0xd5')]||undefined,'CampaignId':_0x55c64b['CampaignId']||undefined})[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1f6')));_0x133fc8[_0x5c2e('0xca')](createObjHistory(_0x224d0d,_0x55c64b,_0x5c2e('0x1f7'),0x17,_0x5c2e('0x1f8')))[_0x5c2e('0xb8')](loggerCatch(_0x5c2e('0x1f9')));}else{_0x133fc8['saveInDb'](createObjHistory(_0x224d0d,_0x55c64b,_0x5c2e('0x1fa'),0x16,_0x5c2e('0x1fb')),_0x5c2e('0x1fc'),_0x5c2e('0x1fd'));}}}}else{_0x224d0d['outboundBlacklistCallsDay']+=0x1;_0x133fc8[_0x5c2e('0xdd')](createObjHistory(_0x224d0d,_0x55c64b,_0x5c2e('0x1fe'),0xd,_0x5c2e('0x1ff')),_0x5c2e('0x200'),_0x5c2e('0x201'));throw'inBlackList';}};};Dialer[_0x5c2e('0x1c')]['handleIvr']=function(_0x2b26f0){var _0x2039ad=this;var _0x3e0a61=_0x2b26f0[_0x5c2e('0x202')]-_0x2b26f0[_0x5c2e('0x73')]-_0x2b26f0[_0x5c2e('0x203')];emitCampaignSummary(_0x2b26f0);if(_0x3e0a61>0x0){if(_0x3e0a61>this[_0x5c2e('0x25')]){_0x3e0a61=this['maxNumberOriginate'];}_0x2b26f0[_0x5c2e('0x203')]+=_0x3e0a61;this[_0x5c2e('0xc5')](_0x2b26f0['id'],_0x3e0a61,_0x2b26f0[_0x5c2e('0x204')])[_0x5c2e('0xba')](function(_0x257471){_0x2b26f0[_0x5c2e('0x203')]-=_0x3e0a61;_0x2b26f0['temp']=_0x2b26f0[_0x5c2e('0x203')]>0x0?_0x2b26f0[_0x5c2e('0x203')]:0x0;if(!checkContactEmpty(_0x257471)){_0x2b26f0[_0x5c2e('0x3d')]=_0x5c2e('0x205');logger[_0x5c2e('0x81')](_0x5c2e('0x206')+_0x2b26f0[_0x5c2e('0x3f')]);}else{_0x2b26f0['originated']+=_0x257471['length'];_0x2b26f0[_0x5c2e('0x3d')]=_0x5c2e('0x207');for(var _0x3e3914=0x0;_0x3e3914<_0x257471[_0x5c2e('0x9a')];_0x3e3914+=0x1){_0x2b26f0['ivrTotalCallsDays']+=0x1;if(_['isNil'](_0x257471[_0x3e3914])||_[_0x5c2e('0xaf')](_0x257471[_0x3e3914]['Contact'])||_[_0x5c2e('0xaf')](_0x257471[_0x3e3914][_0x5c2e('0x16d')]['phone'])){_0x2039ad['emptyContact'](_0x5c2e('0x208'),_0x2b26f0,_0x257471[_0x3e3914]);}else{_0x2039ad[_0x5c2e('0xbd')](_[_0x5c2e('0xd1')](_0x257471[_0x3e3914],[_0x5c2e('0xd6'),'Contact.phone']))[_0x5c2e('0xba')](_0x2039ad['checkContactBlack'](_0x2b26f0,_0x257471[_0x3e3914]))[_0x5c2e('0xb8')](_0x2039ad[_0x5c2e('0x209')](_0x5c2e('0x20a'),_0x2b26f0));}}}})[_0x5c2e('0xb8')](loggerGetContactDialer('[getContactCampaign2]',_0x2b26f0,_0x3e0a61));}};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x15a')]=function(_0x521a75,_0x3119c3){var _0x4adf02=this;var _0x100509=[];var _0x129b4c=_0x3119c3>=0x1?_0x3119c3:0x1;if(_0x521a75[_0x5c2e('0x5c')]===_0x5c2e('0x15c')){_0x129b4c=0x1;}var _0x22affb=Math[_0x5c2e('0x1cf')](_0x521a75[_0x5c2e('0x51')]*_0x129b4c)-_0x521a75[_0x5c2e('0x73')]-_0x521a75[_0x5c2e('0x203')];emitVoiceQueueSummary(_0x521a75);if(_0x521a75['dialLimitQueue']>0x0){var _0x4ff65a=_0x521a75[_0x5c2e('0x20b')]-_0x521a75[_0x5c2e('0x73')]-_0x521a75[_0x5c2e('0x57')]-_0x521a75['temp']-_0x521a75['pTalking'];if(_0x22affb>_0x4ff65a){_0x22affb=_0x4ff65a;}}if(_0x22affb>0x0){if(_0x521a75[_0x5c2e('0x5c')]==='booked'){_0x22affb=0x1;}if(_0x22affb>this[_0x5c2e('0x25')]){_0x22affb=this[_0x5c2e('0x25')];}_0x521a75[_0x5c2e('0x203')]+=_0x22affb;for(var _0x3e2408 in this[_0x5c2e('0x23')]){if(typeof this[_0x5c2e('0x23')][_0x3e2408]!=='undefined'){if(this[_0x5c2e('0x23')][_0x3e2408]['state']==='not_inuse'&&this[_0x5c2e('0x23')][_0x3e2408]['status']==='reachable'){_0x100509[_0x5c2e('0x12a')](this['agents'][_0x3e2408]['id']);}}}this[_0x5c2e('0xc4')](_0x521a75['id'],_0x100509,_0x22affb,_0x521a75['dialOrderByScheduledAt'])['then'](function(_0x4626cf){_0x521a75[_0x5c2e('0x203')]-=_0x22affb;_0x521a75['temp']=_0x521a75[_0x5c2e('0x203')]>0x0?_0x521a75[_0x5c2e('0x203')]:0x0;if(!checkContactEmpty(_0x4626cf)){_0x4adf02[_0x5c2e('0xb6')](_0x521a75)[_0x5c2e('0xba')](sendMessageReschedule(_0x521a75))['catch'](loggerCatch(_0x5c2e('0xb9')));}else{_0x521a75[_0x5c2e('0x73')]+=_0x4626cf['length'];_0x521a75['message']=_0x521a75['dialMethod']===_0x5c2e('0x15c')?'ACTIVE':_0x5c2e('0x207');for(var _0x493d86=0x0;_0x493d86<_0x4626cf[_0x5c2e('0x9a')];_0x493d86+=0x1){if(_[_0x5c2e('0xaf')](_0x4626cf[_0x493d86])||_[_0x5c2e('0xaf')](_0x4626cf[_0x493d86][_0x5c2e('0x16d')])||_[_0x5c2e('0xaf')](_0x4626cf[_0x493d86][_0x5c2e('0x16d')][_0x5c2e('0x16c')])){_0x4adf02[_0x5c2e('0xce')]('[actionOriginate]\x20',_0x521a75,_0x4626cf[_0x493d86]);}else{_0x4adf02[_0x5c2e('0xbb')](_[_0x5c2e('0xd1')](_0x4626cf[_0x493d86],['VoiceQueueId',_0x5c2e('0x20c')]))[_0x5c2e('0xba')](_0x4adf02[_0x5c2e('0x1eb')](_0x521a75,_0x4626cf[_0x493d86]))[_0x5c2e('0xb8')](_0x4adf02[_0x5c2e('0x209')]('[actionOriginate]\x20',_0x521a75));}}}})[_0x5c2e('0xb8')](loggerGetContactDialer(_0x5c2e('0x20d'),_0x521a75,_0x22affb));}};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x94')]=function(_0x887efe){if(_0x887efe[_0x5c2e('0x20b')]>0x0){var _0x92f6f3=_0x887efe[_0x5c2e('0x20b')]-_0x887efe[_0x5c2e('0x73')]-_0x887efe[_0x5c2e('0x57')];if(_0x92f6f3>0x0){this[_0x5c2e('0x20e')](_0x887efe);}else{loggerPredictiveCalls[_0x5c2e('0x81')]('[handlePredictive][limitChannel]');}}else{this[_0x5c2e('0x20e')](_0x887efe);}};Dialer['prototype'][_0x5c2e('0x20e')]=function(_0x35f82b){var _0x381b68=this;var _0x406522=[];_0x35f82b[_0x5c2e('0x73')]+=0x1;for(var _0xf55164 in this['agents']){if(typeof this[_0x5c2e('0x23')][_0xf55164]!==_0x5c2e('0x9b')){if(this['agents'][_0xf55164]['state']===_0x5c2e('0x20f')&&this[_0x5c2e('0x23')][_0xf55164][_0x5c2e('0xd9')]===_0x5c2e('0xda')){_0x406522[_0x5c2e('0x12a')](this['agents'][_0xf55164]['id']);}}}this[_0x5c2e('0xc4')](_0x35f82b['id'],_0x406522,0x1,_0x35f82b[_0x5c2e('0x204')])[_0x5c2e('0xba')](function(_0x4ccb78){if(!checkContactEmpty(_0x4ccb78)){checkContactLowerLimitOriginate(_0x35f82b,0x1,0x0);_0x381b68[_0x5c2e('0xb6')](_0x35f82b)[_0x5c2e('0xba')](sendMessageReschedule(_0x35f82b))['catch'](loggerCatch(_0x5c2e('0xb9')));}else{_0x35f82b['message']=_0x5c2e('0x207');if(_[_0x5c2e('0xaf')](_0x4ccb78[0x0])||_[_0x5c2e('0xaf')](_0x4ccb78[0x0]['Contact'])||_[_0x5c2e('0xaf')](_0x4ccb78[0x0][_0x5c2e('0x16d')][_0x5c2e('0x16c')])){_0x381b68[_0x5c2e('0xce')]('[actionOriginate]\x20',_0x35f82b,_0x4ccb78[0x0]);}else{_0x381b68[_0x5c2e('0xbb')](_[_0x5c2e('0xd1')](_0x4ccb78[0x0],[_0x5c2e('0xd5'),_0x5c2e('0x20c')]))[_0x5c2e('0xba')](_0x381b68['checkContactBlack'](_0x35f82b,_0x4ccb78[0x0]))[_0x5c2e('0xb8')](_0x381b68[_0x5c2e('0x209')](_0x5c2e('0x210'),_0x35f82b));}}})['catch'](loggerGetContactDialer('[getContactDialerPredictive]',_0x35f82b,0x1));emitVoiceQueueSummary(_0x35f82b);};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x211')]=function(_0x315b36,_0x36b108,_0x5d5990,_0x197a2b,_0x14d3ae,_0x3417b3){loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x212'));loggerPredictive['info']('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x315b36);loggerPredictive[_0x5c2e('0x81')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x36b108);loggerPredictive[_0x5c2e('0x81')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5d5990);loggerPredictive[_0x5c2e('0x81')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x197a2b);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x213'),_0x14d3ae);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x88'));return new BPromise(function(_0x6db060,_0x42710f){if(_0x315b36<=0x0||isNaN(_0x315b36)){return _0x42710f(msgResponse(_0x5c2e('0x214'),_0x5c2e('0x48'),_0x5c2e('0x215')+_0x315b36));}if(_0x5d5990<=0x0||isNaN(_0x5d5990)){return _0x42710f(msgResponse(_0x5c2e('0x214'),'Error',_0x5c2e('0x216')+_0x5d5990));}if(_0x197a2b<=0x0||isNaN(_0x197a2b)){return _0x42710f(msgResponse(_0x5c2e('0x214'),_0x5c2e('0x48'),_0x5c2e('0x217')+_0x197a2b));}if(_0x36b108<=0x0||isNaN(_0x36b108)){return _0x42710f(msgResponse(_0x5c2e('0x214'),_0x5c2e('0x48'),_0x5c2e('0x218')+_0x36b108));}if(_0x14d3ae<=0x0||isNaN(_0x14d3ae)){return _0x42710f(msgResponse('[abandonmentRate]',_0x5c2e('0x48'),_0x5c2e('0x219')+_0x14d3ae));}_0x3417b3=_0x3417b3||0x0;var _0x3d2c05=0x1/_0x5d5990;var _0x385bf3=0x0;var _0x2ba51d=0x0;var _0x318f7d=0x0;var _0x24aba7=0x0;for(var _0x15321e=0x0;_0x318f7d<_0x14d3ae;_0x15321e+=0x1){_0x2ba51d=_0x15321e/_0x36b108;_0x385bf3=(_0x197a2b*_0x2ba51d+_0x3417b3)/_0x3d2c05;_0x318f7d=erlangb(_0x385bf3,_0x315b36);_0x24aba7=_0x385bf3/_0x315b36*(0x1-erlangb(_0x385bf3,_0x315b36));}return _0x6db060({'erlangCalls':_0x15321e,'erlangCallToSecond':_0x36b108/_0x15321e,'erlangAbandonmentRate':_0x318f7d,'erlangBusyFactor':_0x24aba7});});};Dialer[_0x5c2e('0x1c')][_0x5c2e('0x1e2')]=function(_0x9777df,_0x57730f,_0x216f78,_0x2bea5d,_0x138714,_0x37b7d7){loggerPredictive[_0x5c2e('0x81')]('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x21a'),_0x9777df);loggerPredictive[_0x5c2e('0x81')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x57730f);loggerPredictive['info'](_0x5c2e('0x21b'),_0x216f78);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x21c'),_0x2bea5d);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x138714);loggerPredictive[_0x5c2e('0x81')](_0x5c2e('0x88'));return new BPromise(function(_0x24cf4a,_0x2aec69){if(_0x9777df<=0x0||isNaN(_0x9777df)){return _0x2aec69(msgResponse(_0x5c2e('0x21d'),_0x5c2e('0x48'),_0x5c2e('0x215')+_0x9777df));}if(_0x216f78<=0x0||isNaN(_0x216f78)){return _0x2aec69(msgResponse(_0x5c2e('0x21d'),_0x5c2e('0x48'),_0x5c2e('0x216')+_0x216f78));}if(_0x2bea5d<=0x0||isNaN(_0x2bea5d)){return _0x2aec69(msgResponse('[busyFactor]','Error',_0x5c2e('0x217')+_0x2bea5d));}if(_0x57730f<=0x0||isNaN(_0x57730f)){return _0x2aec69(msgResponse(_0x5c2e('0x21d'),_0x5c2e('0x48'),'interval\x20=\x20'+_0x57730f));}if(_0x138714<=0x0||isNaN(_0x138714)){return _0x2aec69(msgResponse(_0x5c2e('0x21d'),_0x5c2e('0x48'),'Umin\x20=\x20'+_0x138714));}_0x37b7d7=_0x37b7d7||0x0;var _0x196010=0x1/_0x216f78;var _0x41d0b2=0x0;var _0x31a434=0x0;var _0xbab2ad=0x0;var _0xe3e1d3=0x0;for(var _0x558546=0x0;_0xe3e1d3<_0x138714;_0x558546+=0x1){_0x31a434=_0x558546/_0x57730f;_0x41d0b2=(_0x2bea5d*_0x31a434+_0x37b7d7)/_0x196010;_0xbab2ad=erlangb(_0x41d0b2,_0x9777df);_0xe3e1d3=_0x41d0b2/_0x9777df*(0x1-erlangb(_0x41d0b2,_0x9777df));}return _0x24cf4a({'erlangCalls':_0x558546,'erlangCallToSecond':_0x57730f/_0x558546,'erlangAbandonmentRate':_0xbab2ad,'erlangBusyFactor':_0xe3e1d3});});};module[_0x5c2e('0x21e')]=Dialer;