Built motion from commit b5996064.|2.6.21
[motion2.git] / server / services / ami / dialer / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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ind'](this));this[_0x5d06('0x36')]();this[_0x5d06('0x37')]();RpcSetting[_0x5d06('0x38')]()['then'](function(_0x58b3a0){previewRecallmeReminderInterval=_0x58b3a0['previewRecallmeReminderInterval'];});}function isNotNull(_0x314531){return _0x314531!==null&&!_[_0x5d06('0x39')](_0x314531);}function msgResponse(_0x2d7602,_0x4678e3,_0x5b76f8){return{'action':_0x2d7602,'response':_0x4678e3,'message':_0x5b76f8,'stack':_0x5b76f8};}function emit(_0x20559d,_0x3095cd,_0x24c47d){io['to'](_0x20559d)[_0x5d06('0x3a')](_0x3095cd,_0x24c47d);}function emitOutboundVoiceQueueSummary(_0x2b7567){if(_0x2b7567[_0x5d06('0x3b')]===_0x5d06('0x3c')){logger[_0x5d06('0x3d')](_0x5d06('0x3e'),util['inspect'](_0x2b7567,{'showHidden':![],'depth':null}));emit(util['format'](_0x5d06('0x3f'),_0x2b7567[_0x5d06('0x40')]),_0x5d06('0x41'),_0x2b7567);}}function checkGetDataPredictive(_0x43ce80){if(isNotNull(_0x43ce80)&&!_['isEmpty'](_0x43ce80)){loggerPredictive[_0x5d06('0x42')](_0x5d06('0x43'));loggerPredictive['info'](_0x5d06('0x44'),_0x43ce80['predictiveIntervalTotalCalls']);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x45'),_0x43ce80[_0x5d06('0x46')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x43ce80['predictiveIntervalDroppedCallsTimeout']);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x47'),_0x43ce80[_0x5d06('0x48')]);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x49'),_0x43ce80[_0x5d06('0x4a')]);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x4b'),_0x43ce80[_0x5d06('0x4c')]);loggerPredictive[_0x5d06('0x42')]('---------------------------');if(_0x43ce80[_0x5d06('0x4d')]>0x0){if(!_[_0x5d06('0x39')](_0x43ce80['predictiveIntervalAvgTalktime'])&&_0x43ce80[_0x5d06('0x4c')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_['isUndefined'](_0x43ce80[_0x5d06('0x4a')])&&_0x43ce80['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive['info']('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive[_0x5d06('0x42')](_0x5d06('0x4e'));}}else{loggerPredictive[_0x5d06('0x42')](_0x5d06('0x4f'));}return![];}function mergeDataErlangB(_0x33e4ec){return function(_0x15e0dc){loggerPredictive[_0x5d06('0x42')](_0x5d06('0x50'));loggerPredictive['info'](_0x5d06('0x51'),_0x15e0dc['erlangCalls']);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x52'),_0x15e0dc[_0x5d06('0x53')]);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x54'),_0x15e0dc[_0x5d06('0x55')]);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x56'),_0x15e0dc[_0x5d06('0x57')]);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x54'),_0x15e0dc[_0x5d06('0x55')]);loggerPredictive[_0x5d06('0x42')]('---------------------------');_[_0x5d06('0x58')](_0x33e4ec,_0x15e0dc);};}function ifInterval(_0x4d7c56,_0x1145fc){if(_[_0x5d06('0x39')](_0x1145fc)){return![];}return utils[_0x5d06('0x59')](undefined,_0x1145fc)<_0x4d7c56*0x3c;}function clearPredictiveAttributes(_0x3dd950){if(_0x3dd950[_0x5d06('0x25')]){_0x3dd950[_0x5d06('0x25')]=undefined;loggerPredictive[_0x5d06('0x3d')](_0x3dd950[_0x5d06('0x40')],'startProgressive\x20value\x20cleared');}if(_0x3dd950[_0x5d06('0x24')]){_0x3dd950[_0x5d06('0x24')]=undefined;loggerPredictive['debug'](_0x3dd950[_0x5d06('0x40')],_0x5d06('0x5a'));}if(_0x3dd950[_0x5d06('0x5b')]){clearInterval(_0x3dd950[_0x5d06('0x5b')]);_0x3dd950[_0x5d06('0x5b')]=undefined;loggerPredictive[_0x5d06('0x3d')](_0x3dd950[_0x5d06('0x40')],_0x5d06('0x5c'));}}function loggerCatchPredictive(_0x417a6f,_0x16e3be){return function(_0x57a1d2){loggerPredictive[_0x5d06('0x5d')](_0x16e3be[_0x5d06('0x40')],_0x417a6f);loggerPredictive['error'](_0x57a1d2[_0x5d06('0x5e')]);clearPredictiveAttributes(_0x16e3be);};}function loggerCatch(_0x316792){return function(_0x1b3716){logger[_0x5d06('0x5d')](_0x316792,util[_0x5d06('0x5f')](_0x1b3716,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x38a36e,_0x195e55,_0x3645e1){return function(_0x48bd05){utils[_0x5d06('0x60')](_0x195e55,_0x3645e1,0x0);_0x195e55[_0x5d06('0x61')]=0x0;logger[_0x5d06('0x5d')](_0x38a36e,util['inspect'](_0x48bd05,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x597950){return function(_0x131a9d){if(isNotNull(_0x131a9d)&&isNotNull(_0x131a9d[0x0])){if(_0x131a9d[0x0][_0x5d06('0x62')]>0x0){_0x597950[_0x5d06('0x63')]=utils['CAMPAIGN_STATUS'][_0x5d06('0x64')];logger['info'](_0x5d06('0x65')+_0x597950[_0x5d06('0x40')],_0x131a9d[0x0][_0x5d06('0x62')],'contacts');}else{_0x597950[_0x5d06('0x63')]=utils[_0x5d06('0x66')]['NO_AVAILABLE_CONTACTS'];logger['info']('[getContactDialer2][Empty]'+_0x597950[_0x5d06('0x40')]);}}};}function createObjHistory(_0x4c62e3,_0x549fde,_0x43df27,_0x361619,_0x2df3a5){_0x4c62e3[_0x5d06('0x63')]=_0x43df27;var _0x3df94c=new Action(_0x4c62e3,_0x549fde);var _0x41c17a=new History(_0x3df94c);_0x41c17a['state']=_0x361619;_0x41c17a[_0x5d06('0x67')]=_0x2df3a5;_0x41c17a[_0x5d06('0x68')]=_0x3df94c[_0x5d06('0x69')];return _0x41c17a;}function unlockQueueStatus(_0x4901d0,_0x2b1218){setTimeout(function(){if(_[_0x5d06('0x39')](_0x4901d0[_0x5d06('0x6a')])){loggerBooked[_0x5d06('0x5d')](_0x5d06('0x6b'),_0x2b1218);}_0x4901d0['queueStatusComplete']=!![];loggerBooked[_0x5d06('0x42')](_0x5d06('0x6c'),_0x2b1218,JSON[_0x5d06('0x6d')](_[_0x5d06('0x6e')](_0x4901d0,[_0x5d06('0x40'),_0x5d06('0x6a')])));},0x1f3);}function checkInterval(_0x3ab721){return function(){if(!isNotNull(_0x3ab721[_0x5d06('0x6f')])){_0x3ab721[_0x5d06('0x63')]=utils[_0x5d06('0x66')]['NULL_INTERVAL'];throw _0x3ab721[_0x5d06('0x40')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x3ab721[_0x5d06('0x6f')][_0x5d06('0x70')])){_0x3ab721[_0x5d06('0x63')]=utils[_0x5d06('0x66')][_0x5d06('0x71')];throw _0x3ab721[_0x5d06('0x40')]+_0x5d06('0x72');}if(!isNotNull(_[_0x5d06('0x73')](_0x3ab721[_0x5d06('0x6f')][_0x5d06('0x70')]))){_0x3ab721[_0x5d06('0x63')]=utils[_0x5d06('0x66')][_0x5d06('0x71')];throw _0x3ab721[_0x5d06('0x40')]+_0x5d06('0x72');}};}function checkIsIVRCampaignActive(_0x48f0fd){return function(){if(!utils['isIVRCampaignActive'](_0x48f0fd)){_0x48f0fd['message']=utils['CAMPAIGN_STATUS'][_0x5d06('0x74')];throw _0x48f0fd[_0x5d06('0x40')]+_0x5d06('0x75');}};}function emitCampaignSummary(_0x4d565f){if(utils[_0x5d06('0x76')](_0x4d565f)){emit(util[_0x5d06('0x77')](_0x5d06('0x78'),_0x4d565f[_0x5d06('0x40')]),_0x5d06('0x79'),_0x4d565f);}}function loggerCatchQueueSummary(_0x382255,_0x4d165d){return function(_0x53e1e4){clearPredictiveAttributes(_0x4d165d);emitCampaignSummary(_0x4d165d);loggerSyncQueueSummary[_0x5d06('0x3d')](_0x382255,util[_0x5d06('0x5f')](_0x53e1e4,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x1ecdd2){if(_0x1ecdd2[_0x5d06('0x7a')]){if(_0x1ecdd2[_0x5d06('0x7b')]===0x0){_0x1ecdd2['sendMessageOneNotActive']=![];_0x1ecdd2[_0x5d06('0x63')]=utils['CAMPAIGN_STATUS'][_0x5d06('0x74')];loggerSyncQueueSummary[_0x5d06('0x3d')](_0x5d06('0x7c'),_0x1ecdd2[_0x5d06('0x40')],_0x5d06('0x7d'));}else{_0x1ecdd2[_0x5d06('0x63')]=utils[_0x5d06('0x66')][_0x5d06('0x7e')];loggerSyncQueueSummary[_0x5d06('0x3d')](_0x5d06('0x7c'),_0x1ecdd2[_0x5d06('0x40')],_0x5d06('0x7f'));}emitCampaignSummary(_0x1ecdd2);}}function myreject(_0x435058){return function(_0x14aa58){return _0x435058(msgResponse(_0x5d06('0x80'),_0x5d06('0x81'),JSON[_0x5d06('0x6d')](_0x14aa58)));};}Dialer[_0x5d06('0x19')]['isTrunkReachable']=function(_0xd30a62){return!_[_0x5d06('0x39')](_0xd30a62)&&_0xd30a62&&!_[_0x5d06('0x39')](_0xd30a62['name'])&&!_[_0x5d06('0x39')](_0xd30a62[_0x5d06('0x82')])&&_0xd30a62[_0x5d06('0x82')]&&(this[_0x5d06('0x83')][util[_0x5d06('0x77')]('SIP/%s',_0xd30a62['name'])][_0x5d06('0x84')]===_0x5d06('0x85')||this[_0x5d06('0x83')][util[_0x5d06('0x77')](_0x5d06('0x86'),_0xd30a62[_0x5d06('0x40')])]['status']===_0x5d06('0x87'));};Dialer[_0x5d06('0x19')][_0x5d06('0x88')]=function(_0xca0332){var _0x477734=this;return function(){if(!_0x477734[_0x5d06('0x89')](_0xca0332[_0x5d06('0x8a')])){if(!_0x477734[_0x5d06('0x89')](_0xca0332[_0x5d06('0x8b')])){_0xca0332['message']=utils[_0x5d06('0x66')][_0x5d06('0x8c')];throw _0xca0332[_0x5d06('0x40')]+_0x5d06('0x8d');}}};};Dialer[_0x5d06('0x19')][_0x5d06('0x8e')]=function(_0x22f55e,_0x3e1f6f,_0x50dec4,_0x7204f){var _0x15094e=this;return function(){var _0x204480=!![];return _0x15094e[_0x5d06('0x8f')](_0x22f55e,_0x3e1f6f,_0x50dec4,_0x7204f,_0x204480);};};Dialer[_0x5d06('0x19')]['checkIfTimeIntervals']=function(_0x5db0e0,_0x196b64,_0x8c834d,_0x58154c){var _0x9ab970=this;return function(){var _0xfed35a=![];return _0x9ab970['ifTimeIvr'](_0x5db0e0[_0x5d06('0x70')],_0x196b64,_0x8c834d,_0x58154c,_0xfed35a);};};Dialer[_0x5d06('0x19')]['ifTimeIvr']=function(_0x11de42,_0x402572,_0x42b1f2,_0x3a5ae0,_0x59b2df){var _0x484c54=[];return new Promise(function(_0x1defa3,_0x3a2cb6){if(!isNotNull(_0x11de42)){_0x3a5ae0[_0x5d06('0x63')]=utils[_0x5d06('0x66')]['NULL_INTERVAL'];return _0x3a2cb6(msgResponse('ifTime',_0x5d06('0x90'),_0x42b1f2+_0x5d06('0x91')));}if(_['isEmpty'](_0x11de42)){_0x3a5ae0[_0x5d06('0x63')]=utils[_0x5d06('0x66')][_0x5d06('0x92')];return _0x3a2cb6(msgResponse(_0x5d06('0x93'),_0x5d06('0x90'),_0x42b1f2+'\x20Intervals\x20is\x20empty\x20'));}if(_0x402572&&_[_0x5d06('0x39')](config[_0x5d06('0x94')][_0x402572])){_0x3a5ae0['message']=utils[_0x5d06('0x66')][_0x5d06('0x95')];return _0x3a2cb6(msgResponse(_0x5d06('0x93'),_0x5d06('0x90'),_0x42b1f2+_0x5d06('0x96')+_0x402572));}if(_[_0x5d06('0x97')](_0x11de42)){for(var _0x5b8ed0=0x0;_0x5b8ed0<_0x11de42[_0x5d06('0x98')];_0x5b8ed0+=0x1){_0x484c54['push'](ami['Action']({'action':_0x5d06('0x99'),'command':util[_0x5d06('0x77')](_0x5d06('0x9a'),_0x11de42[_0x5b8ed0]['interval'],!_[_0x5d06('0x39')](config[_0x5d06('0x94')][_0x402572])?_0x402572:'')})[_0x5d06('0x9b')](function(_0x50b6c0){return _0x50b6c0[_0x5d06('0x9c')][_0x5d06('0x9d')](_0x5d06('0x9e'))>=0x0;})[_0x5d06('0x9f')](myreject(_0x3a2cb6)));}}else{_0x484c54[_0x5d06('0xa0')](ami[_0x5d06('0xa1')]({'action':_0x5d06('0x99'),'command':util['format'](_0x5d06('0x9a'),_0x11de42,!_[_0x5d06('0x39')](config['timezones'][_0x402572])?_0x402572:'')})[_0x5d06('0x9b')](function(_0x1d216e){return _0x1d216e[_0x5d06('0x9c')][_0x5d06('0x9d')](_0x5d06('0x9e'))>=0x0;})[_0x5d06('0x9f')](myreject(_0x3a2cb6)));}Promise[_0x5d06('0xa2')](_0x484c54)['then'](function(_0x5642f0){var _0x35fead=_[_0x5d06('0xa3')](_0x5642f0);if(_0x35fead){return _0x1defa3(_0x35fead);}else{_0x3a5ae0[_0x5d06('0x63')]=_0x59b2df?utils[_0x5d06('0x66')]['OVERTIME_GLOBAL_INTERVAL']:utils[_0x5d06('0x66')][_0x5d06('0xa4')];return _0x3a2cb6(msgResponse(_0x5d06('0xa5'),'Failure',_0x5d06('0xa6')+_0x59b2df+'\x20'+_0x42b1f2+_0x5d06('0xa7')+util[_0x5d06('0x5f')](_0x11de42,{'showHidden':![],'depth':null})+_0x5d06('0xa8')+_0x402572));}})['catch'](function(_0x316946){return _0x3a2cb6(msgResponse(_0x5d06('0x93'),_0x5d06('0x90'),JSON['stringify'](_0x316946)));});});};Dialer[_0x5d06('0x19')][_0x5d06('0x36')]=function(){var _0x5743da=this;return cmHopper[_0x5d06('0xa9')]({'active':![]},{'where':{'active':!![]}})[_0x5d06('0x9b')](function(){setInterval(function(){_0x5743da[_0x5d06('0xaa')]();},0x3e8);});};Dialer[_0x5d06('0x19')][_0x5d06('0xaa')]=function(){var _0x524306=this;var _0x5a92a5;for(var _0x162332 in this[_0x5d06('0x1e')]){if(typeof this['campaigns'][_0x162332]!==_0x5d06('0xab')){_0x5a92a5=this[_0x5d06('0x1e')][_0x162332];if(utils['isIVRCampaign'](_0x5a92a5)&&utils[_0x5d06('0xac')](_0x5a92a5)){_0x5a92a5[_0x5d06('0x7a')]=!![];Promise['resolve']()[_0x5d06('0x9b')](checkIsIVRCampaignActive(_0x5a92a5))[_0x5d06('0x9b')](checkInterval(_0x5a92a5))[_0x5d06('0x9b')](_0x524306[_0x5d06('0x88')](_0x5a92a5))[_0x5d06('0x9b')](_0x524306[_0x5d06('0x8e')](_0x5a92a5['dialGlobalInterval'],_0x5a92a5['dialTimezone'],_0x5a92a5[_0x5d06('0x40')],_0x5a92a5))['then'](_0x524306[_0x5d06('0xad')](_0x5a92a5[_0x5d06('0x6f')],_0x5a92a5['dialTimezone'],_0x5a92a5[_0x5d06('0x40')],_0x5a92a5))[_0x5d06('0x9b')](_0x524306['launchHandleIvr'](_0x5a92a5))[_0x5d06('0x9f')](loggerCatchQueueSummary(_0x5d06('0xae'),_0x5a92a5));}else{notSendMessagesCampaign(_0x5a92a5);}}}};Dialer['prototype'][_0x5d06('0xaf')]=function(_0x51ab55){if(_0x51ab55[_0x5d06('0xb0')]!==_0x5d06('0xb1')){clearPredictiveAttributes(_0x51ab55);}switch(_0x51ab55['dialMethod']){case _0x5d06('0xb2'):this[_0x5d06('0xb3')](_0x51ab55,0x1);break;case _0x5d06('0xb4'):this[_0x5d06('0xb3')](_0x51ab55,_0x51ab55['dialPowerLevel']);break;case _0x5d06('0xb1'):this['predictive'](_0x51ab55);break;case _0x5d06('0xa'):this[_0x5d06('0xb3')](_0x51ab55,0x1);break;default:logger[_0x5d06('0x5d')](_0x5d06('0xb5'),_0x51ab55[_0x5d06('0x40')],_0x5d06('0xb6'));}};Dialer['prototype']['ifTime']=function(_0x1f80d7,_0x24da69){var _0x385107=_0x1f80d7[_0x5d06('0xb7')];var _0x5ea067=_0x24da69?_0x1f80d7['dialGlobalInterval']:_0x1f80d7[_0x5d06('0x6f')]['Intervals'];logger[_0x5d06('0xb8')](_0x5d06('0xb9'),_0x5ea067,_0x385107,_0x1f80d7[_0x5d06('0x40')],util['format'](_0x5d06('0xba'),_0x1f80d7[_0x5d06('0x40')],_0x1f80d7['id']));var _0x5ba0e9=null;return Interval['intervalIftime'](_0x5ea067,_0x385107)[_0x5d06('0x9b')](function(_0x23c6f0){if(_0x23c6f0===!![]){return _0x23c6f0;}else{_0x1f80d7[_0x5d06('0x63')]=_0x24da69?utils[_0x5d06('0x66')]['OVERTIME_GLOBAL_INTERVAL']:utils[_0x5d06('0x66')][_0x5d06('0xa4')];_0x5ba0e9=msgResponse(_0x5d06('0xa5'),_0x5d06('0x90'),_0x5d06('0xa6')+_0x24da69+'\x20'+_0x1f80d7[_0x5d06('0x40')]+'\x20Interval\x20is\x20overtime:\x20'+util[_0x5d06('0x5f')](_0x5ea067,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x385107);}if(_0x5ba0e9!==null){logger[_0x5d06('0xb8')](_0x5d06('0xbb'),_0x5ba0e9);_0x5ba0e9['isGlobal']=_0x24da69;throw _0x5ba0e9;}})['catch'](function(_0x14eab0){logger[_0x5d06('0x5d')](_0x5d06('0xbc'),_0x14eab0);throw msgResponse(_0x5d06('0x80'),_0x5d06('0x81'),util[_0x5d06('0x5f')](_0x14eab0,{'showHidden':![],'depth':null}));});};Dialer[_0x5d06('0x19')][_0x5d06('0x2a')]=function(_0x51153b){if(this[_0x5d06('0x1d')][_0x51153b[_0x5d06('0xbd')]]){if(this['uniqueId'][_0x51153b[_0x5d06('0xbe')]]&&this[_0x5d06('0x23')][_0x51153b[_0x5d06('0xbe')]][_0x5d06('0x3b')]!==_0x5d06('0xbf')){this[_0x5d06('0xc0')](this[_0x5d06('0x1d')][_0x51153b[_0x5d06('0xbd')]]);this[_0x5d06('0x23')][_0x51153b[_0x5d06('0xbe')]]['answertime']=moment()[_0x5d06('0x77')](_0x5d06('0xc1'));}}};Dialer[_0x5d06('0x19')][_0x5d06('0xc2')]=function(_0x23acd5){var _0x3652b3=this['uniqueId'][_0x23acd5[_0x5d06('0xbe')]];if(this[_0x5d06('0x1d')][_0x23acd5[_0x5d06('0xbd')]]){if(_0x3652b3&&_0x3652b3['type']!==_0x5d06('0xbf')){delete this[_0x5d06('0x23')][_0x23acd5[_0x5d06('0xbe')]];this['voiceQueues'][_0x23acd5[_0x5d06('0xbd')]][_0x5d06('0xc3')]+=0x1;var _0x2beb53=new AgentComplete(_0x3652b3,_0x23acd5);if(_0x23acd5[_0x5d06('0xc4')]==='agent'){_0x2beb53[_0x5d06('0xc5')]=this['voiceQueues'][_0x23acd5[_0x5d06('0xbd')]][_0x5d06('0xc6')]&&this['voiceQueues'][_0x23acd5[_0x5d06('0xbd')]][_0x5d06('0xc7')]?moment()['format'](_0x5d06('0xc1')):undefined;}hopperUtils[_0x5d06('0xc8')](_0x2beb53)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xc9')));hopperUtils[_0x5d06('0xca')](_0x2beb53)[_0x5d06('0x9f')](loggerCatch('[syncAgentComplete]'));}}};Dialer['prototype']['syncQueueCallerAbandon']=function(_0x262474){var _0xcd1472=this[_0x5d06('0x23')][_0x262474[_0x5d06('0xbe')]];var _0x197869=this;var _0x4cedbc=![];var _0x578589;var _0x3862fc;if(this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]]){if(_0xcd1472&&_0xcd1472['type']!=='ivr'){delete this[_0x5d06('0x23')][_0x262474[_0x5d06('0xbe')]];this[_0x5d06('0xc0')](this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]]);_0xcd1472['droptime']=moment()['format'](_0x5d06('0xc1'));var _0x19dedb=new QueueCallerAbandon(_0xcd1472,_0x262474);if(utils[_0x5d06('0x59')](_0xcd1472[_0x5d06('0xcb')],_0xcd1472['responsetime'])>=_0xcd1472[_0x5d06('0xcc')]){this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]]['predictiveIntervalDroppedCallsTimeout']+=0x1;this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]][_0x5d06('0xcd')]+=0x1;this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]][_0x5d06('0xce')]+=0x1;_0x19dedb[_0x5d06('0xcf')]=0xa;_0x19dedb[_0x5d06('0x67')]='Drop';_0x19dedb['dropreason']=_0x5d06('0xd0');_0x19dedb['agiafterat']=this[_0x5d06('0x1d')][_0x262474['queue']][_0x5d06('0xc6')]?moment()[_0x5d06('0x77')](_0x5d06('0xc1')):undefined;_0x19dedb[_0x5d06('0xd1')]+=0x1;_0x19dedb[_0x5d06('0xd2')]+=0x1;_0x578589=this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]]['dialDropRetryFrequency'];_0x3862fc=this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]][_0x5d06('0xd3')];hopperUtils[_0x5d06('0xd4')](_0x19dedb,_0x19dedb[_0x5d06('0xcf')],_0xcd1472[_0x5d06('0xd5')])[_0x5d06('0x9b')](function(_0x57f87f){_0x4cedbc=_0x57f87f[_0x5d06('0xd6')]==0x1;if(_0x19dedb[_0x5d06('0xd1')]>=_0x197869[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]][_0x5d06('0xd7')]){_0x197869[_0x5d06('0xd8')](_0x19dedb,_0x57f87f[_0x5d06('0xd6')]);}else{hopperUtils[_0x5d06('0xd9')]({'active':![],'countdropretry':_0x19dedb[_0x5d06('0xd1')],'scheduledat':moment()['add'](_0x197869[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]][_0x5d06('0xda')],_0x5d06('0xdb'))[_0x5d06('0x77')](_0x5d06('0xc1')),'ContactId':_0xcd1472['ContactId'],'ListId':_0xcd1472['ListId'],'VoiceQueueId':_0xcd1472[_0x5d06('0xdc')]||undefined,'CampaignId':_0xcd1472[_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xde')));var _0x1ae101=new History(_0x19dedb);_0x1ae101[_0x5d06('0xcf')]=0xa;_0x1ae101[_0x5d06('0x67')]=_0x5d06('0xdf');_0x1ae101[_0x5d06('0x69')]=moment()[_0x5d06('0x77')](_0x5d06('0xc1'));_0x1ae101[_0x5d06('0x68')]=_0x1ae101[_0x5d06('0x69')];_0x1ae101[_0x5d06('0xe0')]=_0x19dedb[_0x5d06('0xe0')];_0x1ae101['calleridnum']=_0x19dedb[_0x5d06('0xe1')];hopperUtils[_0x5d06('0xc8')](_0x1ae101)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xe2')));}})[_0x5d06('0x9b')](function(){if(_0x4cedbc)hopperUtils['swapAdditionalPhones'](_0x19dedb,_0x578589,_0x3862fc)[_0x5d06('0x9b')](function(){return 0x1;});});}else{this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]][_0x5d06('0x48')]+=0x1;this['voiceQueues'][_0x262474[_0x5d06('0xbd')]][_0x5d06('0xe3')]+=0x1;_0x19dedb[_0x5d06('0xcf')]=0xb;_0x19dedb[_0x5d06('0x67')]=_0x5d06('0xe4');_0x19dedb['dropreason']='CALLEREXIT';_0x19dedb[_0x5d06('0xe5')]+=0x1;_0x19dedb[_0x5d06('0xd2')]+=0x1;_0x578589=this[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]]['dialAbandonedRetryFrequency'];_0x3862fc=this[_0x5d06('0x1d')][_0x262474['queue']][_0x5d06('0xd3')];hopperUtils[_0x5d06('0xd4')](_0x19dedb,_0x19dedb[_0x5d06('0xcf')],_0xcd1472[_0x5d06('0xd5')])[_0x5d06('0x9b')](function(_0x5c1bd3){if(_0x19dedb[_0x5d06('0xe5')]>=_0x197869[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]][_0x5d06('0xe6')]){_0x197869[_0x5d06('0xd8')](_0x19dedb,_0x5c1bd3['additional']);}else{hopperUtils[_0x5d06('0xd9')]({'active':![],'countabandonedretry':_0x19dedb[_0x5d06('0xe5')],'scheduledat':moment()[_0x5d06('0xe7')](_0x197869[_0x5d06('0x1d')][_0x262474[_0x5d06('0xbd')]][_0x5d06('0xe8')],_0x5d06('0xdb'))['format'](_0x5d06('0xc1')),'ContactId':_0xcd1472[_0x5d06('0xe9')],'ListId':_0xcd1472['ListId'],'VoiceQueueId':_0xcd1472['VoiceQueueId']||undefined,'CampaignId':_0xcd1472[_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xea')));var _0x5ef4ff=new History(_0x19dedb);_0x5ef4ff[_0x5d06('0xcf')]=0xb;_0x5ef4ff[_0x5d06('0x67')]='Abandoned';_0x5ef4ff[_0x5d06('0x69')]=moment()[_0x5d06('0x77')](_0x5d06('0xc1'));_0x5ef4ff[_0x5d06('0x68')]=_0x5ef4ff[_0x5d06('0x69')];_0x5ef4ff[_0x5d06('0xe0')]=_0x19dedb['calleridname'];_0x5ef4ff[_0x5d06('0xe1')]=_0x19dedb[_0x5d06('0xe1')];hopperUtils[_0x5d06('0xc8')](_0x5ef4ff)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xeb')));}})['then'](function(){if(_0x4cedbc)hopperUtils[_0x5d06('0xec')](_0x19dedb,_0x578589,_0x3862fc)[_0x5d06('0x9b')](function(){return 0x1;});});}}}};Dialer[_0x5d06('0x19')][_0x5d06('0xed')]=function(_0x570501){if(this[_0x5d06('0x22')][_0x570501[_0x5d06('0xbe')]]){this[_0x5d06('0x22')][_0x570501[_0x5d06('0xbe')]][_0x5d06('0xee')]=_0x570501[_0x5d06('0xee')];}if(this[_0x5d06('0x23')][_0x570501[_0x5d06('0xbe')]]){this[_0x5d06('0x23')][_0x570501[_0x5d06('0xbe')]][_0x5d06('0xee')]=_0x570501[_0x5d06('0xee')];}};Dialer[_0x5d06('0x19')][_0x5d06('0xef')]=function(_0x35eda4){if(!this[_0x5d06('0x22')][_0x35eda4[_0x5d06('0xf0')]]){return;}var _0x53507f=this[_0x5d06('0x1d')][this[_0x5d06('0x22')][_0x35eda4['actionid']][_0x5d06('0xbd')]]['strategy']||'rrmemory';if(_0x53507f===_0x5d06('0xf1')){if(this['actions'][_0x35eda4[_0x5d06('0xf0')]]&&_[_0x5d06('0xf2')](this[_0x5d06('0x22')][_0x35eda4[_0x5d06('0xf0')]][_0x5d06('0xf3')])&&_0x35eda4[_0x5d06('0x84')]==='1'&&_0x35eda4[_0x5d06('0xf4')]==='0'){if(this[_0x5d06('0x1f')][_0x35eda4[_0x5d06('0xf5')]]){if(!this[_0x5d06('0x1f')][_0x35eda4[_0x5d06('0xf5')]][_0x5d06('0xf3')]){this[_0x5d06('0x1f')][_0x35eda4[_0x5d06('0xf5')]][_0x5d06('0xf3')]=!![];this[_0x5d06('0x22')][_0x35eda4[_0x5d06('0xf0')]][_0x5d06('0xf3')]=!![];this[_0x5d06('0x22')][_0x35eda4[_0x5d06('0xf0')]][_0x5d06('0xf5')]=_0x35eda4[_0x5d06('0xf5')];}}}}else if(_0x53507f===_0x5d06('0xf6')){if(this[_0x5d06('0x22')][_0x35eda4[_0x5d06('0xf0')]]){if(this[_0x5d06('0x1f')][_0x35eda4[_0x5d06('0xf5')]]){this[_0x5d06('0x22')][_0x35eda4[_0x5d06('0xf0')]]['stateinterface']=_0x35eda4[_0x5d06('0xf5')];if(_[_0x5d06('0xf2')](this[_0x5d06('0x27')][this[_0x5d06('0x22')][_0x35eda4[_0x5d06('0xf0')]][_0x5d06('0xbd')]])){this[_0x5d06('0x27')][this[_0x5d06('0x22')][_0x35eda4[_0x5d06('0xf0')]][_0x5d06('0xbd')]]=[];}this[_0x5d06('0x27')][this[_0x5d06('0x22')][_0x35eda4['actionid']][_0x5d06('0xbd')]][_0x5d06('0xa0')](_['merge'](_['pick'](this['actions'][_0x35eda4['actionid']],[_0x5d06('0xf7'),_0x5d06('0xf5')]),{'status':_0x35eda4[_0x5d06('0x84')],'paused':_0x35eda4[_0x5d06('0xf4')]}));}}}};Dialer[_0x5d06('0x19')][_0x5d06('0xf8')]=function(_0x18894b){if(!this['actions'][_0x18894b[_0x5d06('0xf0')]]){return;}var _0x599cec=this;var _0x17b3d6=this[_0x5d06('0x1d')][this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]]['queue']];var _0x3f57a0=_0x17b3d6[_0x5d06('0xf9')]||_0x5d06('0xf6');if(_0x3f57a0==='roundrobin'){if(this[_0x5d06('0x22')][_0x18894b['actionid']]&&this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xf5')]){this[_0x5d06('0xfa')][_0x5d06('0xfb')](this['actions'][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xf7')],this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xf5')])[_0x5d06('0x9f')](function(_0x2c5c4d){logger[_0x5d06('0x5d')]('[Catch][Preview][syncQueueStatusComplete]',util['inspect'](_0x2c5c4d,{'showHidden':![],'depth':null}));})['finally'](function(){_0x599cec[_0x5d06('0xc0')](_0x599cec[_0x5d06('0x1d')][_0x599cec['actions'][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]]);_0x599cec['agents'][_0x599cec[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xf5')]][_0x5d06('0xf3')]=![];delete _0x599cec[_0x5d06('0x22')][_0x18894b['actionid']];unlockQueueStatus(_0x17b3d6);});}else{this['updateOriginated'](this['voiceQueues'][this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]]);hopperUtils[_0x5d06('0xd9')]({'active':![],'ContactId':this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xe9')],'ListId':this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xfc')],'VoiceQueueId':this[_0x5d06('0x22')][_0x18894b['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x5d06('0x22')][_0x18894b['actionid']][_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xfd')));delete this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]];unlockQueueStatus(_0x17b3d6);}}else if(_0x3f57a0===_0x5d06('0xf6')){var _0x5a3997;if(this[_0x5d06('0x22')][_0x18894b['actionid']]&&!_[_0x5d06('0x73')](this[_0x5d06('0x27')][this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]])){if(this[_0x5d06('0x28')][_0x599cec['actions'][_0x18894b['actionid']][_0x5d06('0xbd')]]){this[_0x5d06('0x28')][_0x599cec[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]]['queue']]=this[_0x5d06('0x28')][this[_0x5d06('0x22')][_0x18894b['actionid']]['queue']]?this['queueBookedRR'][this[_0x5d06('0x22')][_0x18894b['actionid']][_0x5d06('0xbd')]]:this[_0x5d06('0x27')][this[_0x5d06('0x22')][_0x18894b['actionid']][_0x5d06('0xbd')]]?this[_0x5d06('0x27')][this[_0x5d06('0x22')][_0x18894b['actionid']][_0x5d06('0xbd')]][_0x5d06('0xfe')]||0x0:0x0;}this['queueBooked'][this['actions'][_0x18894b[_0x5d06('0xf0')]]['queue']][_0x5d06('0xfe')]=this[_0x5d06('0x28')][this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]]['queue']];for(var _0x12136c=0x0;_0x12136c<this[_0x5d06('0x27')][this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]][_0x5d06('0x98')];_0x12136c+=0x1){_0x5a3997=rr(this[_0x5d06('0x27')][this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]]);this['queueBookedRR'][_0x599cec[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]]=this[_0x5d06('0x27')][this['actions'][_0x18894b[_0x5d06('0xf0')]]['queue']]['_rr'];if(_0x5a3997['status']==='1'&&_0x5a3997[_0x5d06('0xf4')]==='0'){break;}}if(!_[_0x5d06('0xf2')](_0x5a3997)){this[_0x5d06('0x1f')][_0x5a3997[_0x5d06('0xf5')]]['unlockRR']=_['isUndefined'](this[_0x5d06('0x1f')][_0x5a3997['stateinterface']][_0x5d06('0xff')])?!![]:this[_0x5d06('0x1f')][_0x5a3997[_0x5d06('0xf5')]][_0x5d06('0xff')];}loggerBooked[_0x5d06('0x42')](_0x5d06('0x100'),_0x18894b[_0x5d06('0xf0')],_0x5d06('0x101'),JSON[_0x5d06('0x6d')](_['pick'](this[_0x5d06('0x1f')][_0x5a3997['stateinterface']],['name','unlockRR'])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x5a3997['idHopper']));if(!_['isNil'](_0x5a3997)&&_0x5a3997[_0x5d06('0x84')]==='1'&&_0x5a3997['paused']==='0'&&this[_0x5d06('0x1f')][_0x5a3997[_0x5d06('0xf5')]][_0x5d06('0xff')]){this[_0x5d06('0x1f')][_0x5a3997[_0x5d06('0xf5')]]['unlockRR']=![];this[_0x5d06('0x27')][_0x599cec[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]]=[];this[_0x5d06('0xfa')][_0x5d06('0xfb')](_0x5a3997['idHopper'],_0x5a3997['stateinterface'])[_0x5d06('0x9f')](function(_0x5be818){logger[_0x5d06('0x5d')](_0x5d06('0x102'),util[_0x5d06('0x5f')](_0x5be818,{'showHidden':![],'depth':null}));})[_0x5d06('0x103')](function(){_0x599cec['updateOriginated'](_0x599cec[_0x5d06('0x1d')][_0x599cec[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]]);setTimeout(function(){_0x599cec['agents'][_0x5a3997[_0x5d06('0xf5')]][_0x5d06('0xff')]=!![];loggerBooked['info'](_0x5d06('0x104'),_0x18894b[_0x5d06('0xf0')],_0x5d06('0x101'),JSON[_0x5d06('0x6d')](_[_0x5d06('0x6e')](_0x599cec[_0x5d06('0x1f')][_0x5a3997[_0x5d06('0xf5')]],['name',_0x5d06('0xff')])),_0x5d06('0x105'),JSON[_0x5d06('0x6d')](_0x5a3997[_0x5d06('0xf7')]));},0xc7);delete _0x599cec[_0x5d06('0x22')][_0x18894b['actionid']];unlockQueueStatus(_0x17b3d6,_0x18894b['actionid']);});}else{loggerBooked['info'](_0x5d06('0x106'));this[_0x5d06('0xc0')](this[_0x5d06('0x1d')][this['actions'][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xbd')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xe9')],'ListId':this[_0x5d06('0x22')][_0x18894b['actionid']]['ListId'],'VoiceQueueId':this['actions'][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xdc')]||undefined,'CampaignId':this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]]['CampaignId']||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xfd')));delete this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]];unlockQueueStatus(_0x17b3d6);}}else{loggerBooked[_0x5d06('0x42')]('[booked][unlock2]');this[_0x5d06('0xc0')](this[_0x5d06('0x1d')][this[_0x5d06('0x22')][_0x18894b['actionid']][_0x5d06('0xbd')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x18894b[_0x5d06('0xf0')]]['ContactId'],'ListId':this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xfc')],'VoiceQueueId':this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x5d06('0x22')][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x5d06('0x22')][_0x18894b['actionid']];unlockQueueStatus(_0x17b3d6);}}else{loggerBooked[_0x5d06('0x42')]('[booked][unlock3]');this['updateOriginated'](this[_0x5d06('0x1d')][this[_0x5d06('0x22')][_0x18894b['actionid']][_0x5d06('0xbd')]]);hopperUtils[_0x5d06('0xd9')]({'active':![],'ContactId':this['actions'][_0x18894b[_0x5d06('0xf0')]]['ContactId'],'ListId':this['actions'][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xfc')],'VoiceQueueId':this['actions'][_0x18894b[_0x5d06('0xf0')]][_0x5d06('0xdc')]||undefined,'CampaignId':this[_0x5d06('0x22')][_0x18894b['actionid']][_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this['actions'][_0x18894b['actionid']];unlockQueueStatus(_0x17b3d6);}};Dialer[_0x5d06('0x19')]['syncOriginateResponse']=function(_0x4d5bfc){var _0x1fc1f8=this[_0x5d06('0x22')][_0x4d5bfc[_0x5d06('0xf0')]];if(_0x1fc1f8){delete this[_0x5d06('0x22')][_0x4d5bfc[_0x5d06('0xf0')]];_0x1fc1f8[_0x5d06('0x107')]=moment()[_0x5d06('0x77')](_0x5d06('0xc1'));var _0xc0f5a2=_0x1fc1f8[_0x5d06('0x3b')]===_0x5d06('0xbf')?this['campaigns'][_0x1fc1f8[_0x5d06('0xbd')]]:this[_0x5d06('0x1d')][_0x1fc1f8['getQueue']()];if(_0x4d5bfc[_0x5d06('0x108')]!==_0x5d06('0x109')){this['updateOriginated'](_0xc0f5a2);return this[_0x5d06('0x10a')](_0x1fc1f8,_0xc0f5a2,_0x4d5bfc)[_0x5d06('0x9f')](loggerCatch('[callProgressDetecting]\x20'));}this['uniqueId'][_0x4d5bfc[_0x5d06('0xbe')]]=_0x1fc1f8;}};Dialer['prototype'][_0x5d06('0x33')]=function(_0x4ebf01){var _0x5cc94=this;var _0x177d07=this[_0x5d06('0x23')][_0x4ebf01[_0x5d06('0xbe')]];var _0x57249b;if(!_[_0x5d06('0xf2')](_0x4ebf01)&&!_[_0x5d06('0xf2')](_0x4ebf01['variable'])&&!_[_0x5d06('0xf2')](_0x4ebf01['variable']['amdstatus'])&&_0x4ebf01[_0x5d06('0x10b')]===_0x5d06('0x10c')&&_0x177d07){if(_0x177d07[_0x5d06('0x3b')]!==_0x5d06('0xbf')&&this[_0x5d06('0x1d')][_0x177d07[_0x5d06('0xbd')]]['dialAMDActive']&&_0x4ebf01[_0x5d06('0x10d')]===_0x5d06('0x10e')){delete this[_0x5d06('0x23')][_0x4ebf01['uniqueid']];this[_0x5d06('0xc0')](this[_0x5d06('0x1d')][_0x177d07[_0x5d06('0xbd')]]);this['voiceQueues'][_0x177d07[_0x5d06('0xbd')]][_0x5d06('0xc3')]+=0x1;this['voiceQueues'][_0x177d07[_0x5d06('0xbd')]][_0x5d06('0x10f')]+=0x1;_0x57249b=new Hangup(_0x177d07,_0x4ebf01);_0x57249b[_0x5d06('0xcf')]=0x12;_0x57249b[_0x5d06('0x67')]='HangupInAMD';_0x57249b['membername']='AMD';ami[_0x5d06('0x3a')](_0x5d06('0x110'),ut[_0x5d06('0x111')](_0x57249b,'amd'));this[_0x5d06('0x112')](_0x57249b,'[syncHangupInAMD][createHistory]','[syncHangupInAMD]');}if(_0x177d07['type']!==_0x5d06('0xbf')&&this['voiceQueues'][_0x177d07['queue']]['dialAMDActive']&&_0x4ebf01[_0x5d06('0x10d')]===_0x5d06('0x113')){return new Promise(function(_0x1db896,_0x58942b){delete _0x5cc94[_0x5d06('0x23')][_0x4ebf01[_0x5d06('0xbe')]];_0x5cc94[_0x5d06('0xc0')](_0x5cc94['voiceQueues'][_0x177d07[_0x5d06('0xbd')]]);_0x5cc94[_0x5d06('0x1d')][_0x177d07[_0x5d06('0xbd')]][_0x5d06('0xc3')]+=0x1;_0x5cc94[_0x5d06('0x1d')][_0x177d07['queue']][_0x5d06('0x10f')]+=0x1;var _0x24e72a=_0x5cc94[_0x5d06('0x1d')][_0x177d07['queue']];var _0x2e7396=new Hangup(_0x177d07,_0x4ebf01);_0x2e7396[_0x5d06('0xcf')]=0x13;_0x2e7396[_0x5d06('0x67')]=_0x5d06('0x114');_0x2e7396[_0x5d06('0x115')]=_0x5d06('0x116');_0x2e7396[_0x5d06('0x117')]+=0x1;_0x2e7396[_0x5d06('0xd2')]+=0x1;_0x2e7396[_0x5d06('0x118')]=!![];ami[_0x5d06('0x3a')](_0x5d06('0x110'),ut[_0x5d06('0x111')](_0x2e7396,'amd'));hopperUtils[_0x5d06('0xc8')](_0x2e7396)['catch'](loggerCatch(_0x5d06('0x119')));if(_0x2e7396[_0x5d06('0x11a')]+_0x2e7396['countcongestionretry']+_0x2e7396[_0x5d06('0x11b')]+_0x2e7396['countnosuchnumberretry']+_0x2e7396['countdropretry']+_0x2e7396[_0x5d06('0xe5')]+_0x2e7396[_0x5d06('0x117')]+_0x2e7396[_0x5d06('0x11c')]>=_0x24e72a[_0x5d06('0x11d')]){_0x5cc94[_0x5d06('0x11e')](_0x2e7396,_0x1db896,_0x58942b,'reason19\x20machine....');}else{if(_0x2e7396[_0x5d06('0x117')]>=_0x24e72a[_0x5d06('0x11f')]){_0x5cc94[_0x5d06('0x120')](_0x2e7396,_0x1db896,_0x58942b,_0x5d06('0x121'));}else{hopperUtils[_0x5d06('0xd9')]({'active':![],'countmachineretry':_0x2e7396[_0x5d06('0x117')],'scheduledat':moment()[_0x5d06('0xe7')](_0x24e72a[_0x5d06('0x122')],_0x5d06('0xdb'))[_0x5d06('0x77')](_0x5d06('0xc1')),'ContactId':_0x2e7396[_0x5d06('0xe9')],'ListId':_0x2e7396[_0x5d06('0xfc')],'VoiceQueueId':_0x2e7396[_0x5d06('0xdc')]||undefined,'CampaignId':_0x2e7396[_0x5d06('0xdd')]||undefined})['catch'](loggerCatch(_0x5d06('0x123')));_0x1db896({'reschedule':0x1});}}});}if(_0x177d07[_0x5d06('0x3b')]===_0x5d06('0xbf')&&this[_0x5d06('0x1e')][_0x177d07[_0x5d06('0xbd')]][_0x5d06('0x124')]&&_0x4ebf01[_0x5d06('0x10d')]===_0x5d06('0x10e')){delete this['uniqueId'][_0x4ebf01[_0x5d06('0xbe')]];this['updateOriginated'](this[_0x5d06('0x1e')][_0x177d07[_0x5d06('0xbd')]]);_0x57249b=new Hangup(_0x177d07,_0x4ebf01);_0x57249b[_0x5d06('0xcf')]=0x12;_0x57249b[_0x5d06('0x67')]=_0x5d06('0x125');_0x57249b[_0x5d06('0x115')]=_0x5d06('0x116');ami['emit'](_0x5d06('0x110'),ut[_0x5d06('0x111')](_0x57249b,_0x5d06('0x118')));this[_0x5d06('0x112')](_0x57249b,_0x5d06('0x126'),_0x5d06('0x127'));}if(_0x177d07[_0x5d06('0x3b')]===_0x5d06('0xbf')&&this[_0x5d06('0x1e')][_0x177d07[_0x5d06('0xbd')]][_0x5d06('0x124')]&&_0x4ebf01[_0x5d06('0x10d')]===_0x5d06('0x113')){return new Promise(function(_0x2b5eaf,_0x21d648){delete _0x5cc94['uniqueId'][_0x4ebf01['uniqueid']];_0x5cc94[_0x5d06('0xc0')](_0x5cc94['campaigns'][_0x177d07[_0x5d06('0xbd')]]);_0x5cc94[_0x5d06('0x1e')][_0x177d07['queue']][_0x5d06('0xc3')]+=0x1;_0x5cc94[_0x5d06('0x1e')][_0x177d07[_0x5d06('0xbd')]][_0x5d06('0x10f')]+=0x1;var _0x1c26c5=_0x5cc94[_0x5d06('0x1e')][_0x177d07['queue']];var _0x48d745=new Hangup(_0x177d07,_0x4ebf01);_0x48d745['state']=0x13;_0x48d745['statedesc']=_0x5d06('0x114');_0x48d745[_0x5d06('0x115')]=_0x5d06('0x116');_0x48d745['countmachineretry']+=0x1;_0x48d745[_0x5d06('0xd2')]+=0x1;_0x48d745[_0x5d06('0x118')]=!![];ami[_0x5d06('0x3a')](_0x5d06('0x110'),ut[_0x5d06('0x111')](_0x48d745,_0x5d06('0x118')));hopperUtils[_0x5d06('0xc8')](_0x48d745)[_0x5d06('0x9f')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x48d745[_0x5d06('0x11a')]+_0x48d745['countcongestionretry']+_0x48d745[_0x5d06('0x11b')]+_0x48d745[_0x5d06('0x128')]+_0x48d745[_0x5d06('0xd1')]+_0x48d745[_0x5d06('0xe5')]+_0x48d745['countmachineretry']+_0x48d745['countagentrejectretry']>=_0x1c26c5[_0x5d06('0x11d')]){_0x5cc94[_0x5d06('0x11e')](_0x48d745,_0x2b5eaf,_0x21d648,_0x5d06('0x129'));}else{if(_0x48d745['countmachineretry']>=_0x1c26c5['dialMachineMaxRetry']){_0x5cc94['createStateFinal'](_0x48d745,_0x2b5eaf,_0x21d648,_0x5d06('0x121'));}else{hopperUtils[_0x5d06('0xd9')]({'active':![],'countmachineretry':_0x48d745[_0x5d06('0x117')],'scheduledat':moment()['add'](_0x1c26c5[_0x5d06('0x122')],_0x5d06('0xdb'))[_0x5d06('0x77')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x48d745[_0x5d06('0xe9')],'ListId':_0x48d745[_0x5d06('0xfc')],'VoiceQueueId':_0x48d745[_0x5d06('0xdc')]||undefined,'CampaignId':_0x48d745[_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x123')));_0x2b5eaf({'reschedule':0x1});}}});}}};Dialer['prototype'][_0x5d06('0x12a')]=function(_0x4325d0){var _0x100b28=this[_0x5d06('0x23')][_0x4325d0[_0x5d06('0xbe')]];var _0x421718;if(_0x100b28&&_0x100b28[_0x5d06('0x3b')]==='ivr'){delete this[_0x5d06('0x23')][_0x4325d0[_0x5d06('0xbe')]];this['updateOriginated'](this[_0x5d06('0x1e')][_0x100b28[_0x5d06('0xbd')]]);this[_0x5d06('0x1e')][_0x100b28[_0x5d06('0xbd')]][_0x5d06('0x12b')]+=0x1;_0x421718=new Hangup(_0x100b28,_0x4325d0);hopperUtils['createHistory'](_0x421718)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x12c')));hopperUtils[_0x5d06('0xca')](_0x421718)['catch'](loggerCatch(_0x5d06('0x12d')));}if(_0x100b28&&_0x100b28[_0x5d06('0x3b')]!=='ivr'&&isNotNull(this[_0x5d06('0x1d')][_0x100b28['queue']]['dialQueueProject'])){delete this[_0x5d06('0x23')][_0x4325d0[_0x5d06('0xbe')]];this[_0x5d06('0xc0')](this[_0x5d06('0x1d')][_0x100b28[_0x5d06('0xbd')]]);this[_0x5d06('0x1d')][_0x100b28[_0x5d06('0xbd')]][_0x5d06('0xc3')]+=0x1;this[_0x5d06('0x1d')][_0x100b28['queue']][_0x5d06('0x10f')]+=0x1;_0x421718=new Hangup(_0x100b28,_0x4325d0);_0x421718[_0x5d06('0xcf')]=0x10;_0x421718[_0x5d06('0x67')]='AnswerAGI';_0x421718[_0x5d06('0x115')]=_0x5d06('0x12e');hopperUtils[_0x5d06('0xc8')](_0x421718)[_0x5d06('0x9f')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils['moveContactManagedDialer'](_0x421718)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x12d')));}if(_0x100b28&&_0x100b28['type']!==_0x5d06('0xbf')&&!isNotNull(this[_0x5d06('0x1d')][_0x100b28['queue']][_0x5d06('0x12f')])){delete this['uniqueId'][_0x4325d0[_0x5d06('0xbe')]];this[_0x5d06('0xc0')](this['voiceQueues'][_0x100b28['queue']]);this[_0x5d06('0x1d')][_0x100b28[_0x5d06('0xbd')]][_0x5d06('0x130')]+=0x1;_0x421718=new Hangup(_0x100b28,_0x4325d0);_0x421718[_0x5d06('0xcf')]=0xc;_0x421718[_0x5d06('0x67')]=_0x4325d0[_0x5d06('0x131')];_0x421718[_0x5d06('0x115')]='Unknow';hopperUtils[_0x5d06('0xc8')](_0x421718)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x12c')));hopperUtils[_0x5d06('0xca')](_0x421718)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x12d')));}};Dialer['prototype'][_0x5d06('0xc')]=function(_0x503154){var _0x23b92b=this;if(!_0x23b92b[_0x5d06('0x132')][_0x503154[_0x5d06('0x40')]]){_0x23b92b[_0x5d06('0x132')][_0x503154[_0x5d06('0x40')]]={'running':![]};}else if(_0x23b92b[_0x5d06('0x132')][_0x503154['name']]['running']===!![]){return;}else if(_0x23b92b[_0x5d06('0x132')][_0x503154['name']][_0x5d06('0x133')]===![]){_0x23b92b[_0x5d06('0x132')][_0x503154[_0x5d06('0x40')]]['running']=!![];}var _0x4aa44d=_0x23b92b[_0x5d06('0x1d')][_0x503154['name']];var _0x1aa3f1=_0x4aa44d[_0x5d06('0x63')]!==utils[_0x5d06('0x66')][_0x5d06('0x74')];var _0x13977b=utils[_0x5d06('0x134')](_0x4aa44d);_0x4aa44d['statusMessage']=utils[_0x5d06('0x135')](_0x4aa44d,_0x23b92b[_0x5d06('0x83')]);Promise[_0x5d06('0x136')]()[_0x5d06('0x9b')](function(){if(_0x4aa44d['statusMessage']===utils[_0x5d06('0x66')]['INACTIVE']){if(_0x1aa3f1){clearPredictiveAttributes(_0x4aa44d);_0x503154[_0x5d06('0x24')]=undefined;_0x503154[_0x5d06('0x25')]=undefined;}if(_0x4aa44d[_0x5d06('0x137')]===utils[_0x5d06('0x66')][_0x5d06('0x74')]){_0x503154[_0x5d06('0x138')]=0x0;_0x503154['paused']=0x0;_0x503154['inUse']=0x0;_0x503154[_0x5d06('0x139')]=0x0;_0x503154[_0x5d06('0x13a')]=0x0;}}else if(_0x4aa44d[_0x5d06('0x137')]===utils['CAMPAIGN_STATUS'][_0x5d06('0x13b')]&&!_0x13977b){return _0x23b92b['ifTime'](_0x4aa44d,!![])['then'](function(){return _0x23b92b[_0x5d06('0x93')](_0x4aa44d,![]);})['then'](function(){return _0x23b92b[_0x5d06('0xaf')](_0x4aa44d);})[_0x5d06('0x9f')](function(_0x5d1bba){loggerSyncQueueSummary['debug'](_0x5d06('0x13c'),util[_0x5d06('0x5f')](_0x5d1bba,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x4aa44d);});}else{clearPredictiveAttributes(_0x4aa44d);}})['then'](function(){var _0x29047e=_0x503154[_0x5d06('0x13d')](_0x4aa44d);if(_0x29047e||_0x4aa44d[_0x5d06('0x13e')]){_0x4aa44d[_0x5d06('0x13e')]=![];_0x503154[_0x5d06('0x13f')](_0x4aa44d);Object[_0x5d06('0x140')](_0x4aa44d,_0x503154);emitOutboundVoiceQueueSummary(_0x503154);}_0x23b92b[_0x5d06('0x132')][_0x4aa44d['name']][_0x5d06('0x133')]=![];})['catch'](function(_0x1c342d){logger[_0x5d06('0x5d')]('[syncQueueSummary]',util[_0x5d06('0x5f')](_0x1c342d,{'showHidden':![],'depth':null}));_0x23b92b[_0x5d06('0x132')][_0x4aa44d[_0x5d06('0x40')]]['running']=![];});};Dialer[_0x5d06('0x19')][_0x5d06('0x31')]=_[_0x5d06('0x141')](function(){var _0x5e1075=_[_0x5d06('0x142')](this['voiceQueues'],function(_0x23f38d){return _0x23f38d[_0x5d06('0x143')];});var _0xf33ae8=_[_0x5d06('0x142')](this[_0x5d06('0x1f')],function(_0x210e14){return _0x210e14['online']&&_0x210e14[_0x5d06('0x84')]==='reachable';});if(_0x5e1075[_0x5d06('0x98')]>0x0&&_0xf33ae8[_0x5d06('0x98')]>0x0){return Promise[_0x5d06('0x136')]()[_0x5d06('0x9b')](cmHopper[_0x5d06('0x144')](_['map'](_0x5e1075,'id'),previewRecallmeReminderInterval,_['map'](_0xf33ae8,'id')))['then'](function(_0x270598){for(var _0x5bdfa7=0x0;_0x5bdfa7<_0x270598[_0x5d06('0x98')];_0x5bdfa7++){var _0x235fbd=_0x270598[_0x5bdfa7][_0x5d06('0x145')]['name'];if(_0x235fbd)io['to'](util[_0x5d06('0x77')](_0x5d06('0x146'),_0x235fbd))[_0x5d06('0x3a')](_0x5d06('0x147'),{'hopper':_0x270598[_0x5bdfa7]});}})[_0x5d06('0x9f')](function(_0x1ba5e4){logger[_0x5d06('0x5d')](_0x5d06('0x148'),_0x1ba5e4);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x5d06('0x19')][_0x5d06('0x37')]=function(){var _0x21c534=this;setInterval(function(){_0x21c534[_0x5d06('0x149')](_0x21c534[_0x5d06('0x23')],_0x5d06('0x14a'));_0x21c534['clearZombieChannels'](_0x21c534[_0x5d06('0x22')],_0x5d06('0x14b'));},0x32c8);};Dialer[_0x5d06('0x19')][_0x5d06('0x149')]=function(_0x230b0b,_0x33cd83){var _0x39649d=this;for(var _0x1b252e in _0x230b0b){if(typeof _0x230b0b[_0x1b252e]!=='undefined'){this[_0x5d06('0x1c')][_0x5d06('0x1a')](function(){if(!_['isNil'](_0x230b0b[_0x1b252e])){return ami['Action']({'action':_0x5d06('0x84'),'channel':_0x230b0b[_0x1b252e][_0x5d06('0xee')]})[_0x5d06('0x9f')](function(_0x54c2f6){if(_0x54c2f6[_0x5d06('0x63')]===_0x5d06('0x14c')){setTimeout(function(){if(_0x230b0b[_0x1b252e]&&_0x230b0b[_0x1b252e]['type']!==_0x5d06('0xbf')){_0x39649d[_0x5d06('0xc0')](_0x39649d['voiceQueues'][_0x230b0b[_0x1b252e]['queue']]);logger[_0x5d06('0x5d')](_0x5d06('0x14d'),_0x33cd83,_0x1b252e,_0x230b0b[_0x1b252e][_0x5d06('0xbd')]);delete _0x230b0b[_0x1b252e];}if(_0x230b0b[_0x1b252e]&&_0x230b0b[_0x1b252e][_0x5d06('0x3b')]===_0x5d06('0xbf')){_0x39649d[_0x5d06('0xc0')](_0x39649d[_0x5d06('0x1e')][_0x230b0b[_0x1b252e][_0x5d06('0xbd')]]);logger[_0x5d06('0x5d')]('[Dialer][checkChannel][ivr]',_0x33cd83,_0x1b252e,_0x230b0b[_0x1b252e][_0x5d06('0xbd')]);delete _0x230b0b[_0x1b252e];}},0x2328);}});}});}}};Dialer[_0x5d06('0x19')][_0x5d06('0x14e')]=function(_0x5b1aaa){return Promise[_0x5d06('0x136')]()[_0x5d06('0x9b')](voiceQueueRt['getVoiceQueueRtPauses'](_0x5b1aaa))['catch'](loggerCatch(_0x5d06('0x14f')));};Dialer[_0x5d06('0x19')][_0x5d06('0xc0')]=function(_0x3defc2){if(!_[_0x5d06('0x39')](_0x3defc2)&&_0x3defc2!==null){if(typeof _0x3defc2[_0x5d06('0x7b')]!==_0x5d06('0xab')){if(_0x3defc2[_0x5d06('0x7b')]>0x0){_0x3defc2[_0x5d06('0x7b')]-=0x1;}else{logger[_0x5d06('0x5d')](_0x5d06('0x150'));}}}else{logger[_0x5d06('0x5d')](_0x5d06('0x151'));}};Dialer[_0x5d06('0x19')][_0x5d06('0x152')]=function(_0x1d476c,_0x53f679){var _0x32174d=this;return function(_0xe6535){_0x32174d['updateOriginated'](_0x53f679);logger[_0x5d06('0x5d')](_0x1d476c,util[_0x5d06('0x5f')](_0xe6535,{'showHidden':![],'depth':null}));};};Dialer[_0x5d06('0x19')][_0x5d06('0x153')]=function(_0x7cee7f,_0x1adb73,_0xa225d9){var _0x3dcfdf={'state':0x19,'statedesc':_0x5d06('0x154')};this[_0x5d06('0xc0')](_0x1adb73);this[_0x5d06('0x112')](_['merge'](_0x3dcfdf,_['pick'](_0xa225d9,['ContactId',_0x5d06('0xfc'),_0x5d06('0x155'),_0x5d06('0xdc'),_0x5d06('0xdd')])),_0x5d06('0x156'),_0x5d06('0x157'));logger[_0x5d06('0x5d')](_0x7cee7f);};Dialer['prototype']['saveInDb']=function(_0x34f2f1,_0x27b31e,_0x5a260f){hopperUtils['createHistory'](_0x34f2f1)['catch'](loggerCatch(_0x27b31e));hopperUtils[_0x5d06('0xca')](_0x34f2f1)[_0x5d06('0x9f')](loggerCatch(_0x5a260f));};Dialer['prototype'][_0x5d06('0xd8')]=function(_0xbc1b16,_0x40c057){hopperUtils[_0x5d06('0xc8')](_0xbc1b16)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xc9')));if(_0x40c057==0x0){hopperUtils[_0x5d06('0xca')](_0xbc1b16)['catch'](loggerCatch(_0x5d06('0x158')));}};Dialer[_0x5d06('0x19')][_0x5d06('0x148')]=function(_0x531f3a){return Promise[_0x5d06('0x136')]()['then'](cmHopper[_0x5d06('0x144')](_0x531f3a['id'],previewRecallmeReminderInterval))['then'](function(_0x2535b2){for(var _0x586f2b=0x0;_0x586f2b<_0x2535b2[_0x5d06('0x98')];_0x586f2b++){var _0x35c596=_0x2535b2[_0x586f2b][_0x5d06('0x145')][_0x5d06('0x40')];if(_0x35c596)io['to'](util['format'](_0x5d06('0x146'),_0x35c596))[_0x5d06('0x3a')](_0x5d06('0x147'),{'hopper':_0x2535b2[_0x586f2b]});}})[_0x5d06('0x9f')](function(){});};Dialer[_0x5d06('0x19')]['launchHandleIvr']=function(_0x695433){var _0x201c02=this;return function(){_0x201c02[_0x5d06('0x159')](_0x695433);};};Dialer[_0x5d06('0x19')]['actionOriginate']=function(_0x96a270,_0x2abb7d){var _0x5852e9=this;var _0x38290a=uuid['v4']();this[_0x5d06('0x22')][_0x38290a]=new Action(_0x96a270,_0x2abb7d,_0x38290a);return new Promise(function(_0xadd103,_0x31492){if(_[_0x5d06('0x39')](_0x96a270)&&typeof _0x96a270!==_0x5d06('0x15a')){return _0x31492(msgResponse(_0x5d06('0x15b'),_0x5d06('0x90'),_0x5d06('0x15c')));}if(_['isUndefined'](_0x2abb7d[_0x5d06('0x15d')])||_0x2abb7d[_0x5d06('0x15d')]===null){return _0x31492(msgResponse('originate',_0x5d06('0x90'),'contact\x20is\x20undefine'));}var _0x23f080={'XMD-CALLERID':_0x5852e9[_0x5d06('0x22')][_0x38290a][_0x5d06('0x15e')](),'XMD-AGI':_0x96a270[_0x5d06('0x12f')]?util[_0x5d06('0x77')](_0x5d06('0x15f'),ipAgi,_0x96a270[_0x5d06('0x12f')]):_0x5d06('0x160'),'XMD-AGIAFTER':_0x96a270[_0x5d06('0xc6')]?util[_0x5d06('0x77')](_0x5d06('0x15f'),ipAgi,_0x96a270['dialQueueProject2']):'NONE','XMD-QUEUE':utils[_0x5d06('0x161')](_0x96a270)?util[_0x5d06('0x77')](_0x5d06('0x162'),_0x96a270[_0x5d06('0x40')],_0x96a270[_0x5d06('0x163')]||'',_0x96a270[_0x5d06('0xc7')]?'c':'',_0x96a270[_0x5d06('0xcc')]||0x3):'NONE','XMD-CONTACTID':_0x2abb7d[_0x5d06('0xe9')],'XMD-CDRTYPE':_0x5d06('0x8'),'CALLERID(all)':_0x5852e9[_0x5d06('0x22')][_0x38290a][_0x5d06('0x15e')](),'XMD-AMD':_0x96a270[_0x5d06('0x124')]?'ACTIVE':'NONE','XMD-DESTINATION':_0x5d06('0x10c')};if(_0x96a270[_0x5d06('0x124')]){_0x23f080['XMD-AMDINITIALSILENCE']=_0x96a270[_0x5d06('0x164')]||0x9c4;_0x23f080[_0x5d06('0x165')]=_0x96a270[_0x5d06('0x166')]||0x5dc;_0x23f080[_0x5d06('0x167')]=_0x96a270[_0x5d06('0x168')]||0x320;_0x23f080[_0x5d06('0x169')]=_0x96a270[_0x5d06('0x16a')]||0x1388;_0x23f080[_0x5d06('0x16b')]=_0x96a270['dialAMDMinWordLength']||0x64;_0x23f080['XMD-AMDBETWEENWORDSSILENCE']=_0x96a270[_0x5d06('0x16c')]||0x32;_0x23f080[_0x5d06('0x16d')]=_0x96a270[_0x5d06('0x16e')]||0x3;_0x23f080[_0x5d06('0x16f')]=_0x96a270['dialAMDSilenceThreshold']||0x100;_0x23f080[_0x5d06('0x170')]=_0x96a270[_0x5d06('0x171')]||0x1388;}if(utils[_0x5d06('0x161')](_0x96a270)){_0x23f080[_0x5d06('0x172')]=_0x2abb7d[_0x5d06('0xdc')];}else{_0x23f080[_0x5d06('0x173')]=_0x2abb7d[_0x5d06('0xdd')];}var _0x1a67a2=utils['setXMDContactVariables'](_0x2abb7d[_0x5d06('0x174')]);Object[_0x5d06('0x140')](_0x23f080,_0x1a67a2);var _0x4bf897=_0x5852e9[_0x5d06('0x89')](_0x96a270[_0x5d06('0x8a')])?utils[_0x5d06('0x175')](_0x96a270[_0x5d06('0x8a')]['callerid'],_0x96a270['dialOriginateCallerIdName'],_0x96a270[_0x5d06('0x176')]>0x0?utils[_0x5d06('0x177')](_0x96a270[_0x5d06('0x178')],_0x96a270['dialRandomLastDigitCallerIdNumber']):_0x96a270[_0x5d06('0x178')]):utils[_0x5d06('0x175')](_['isNil'](_0x96a270[_0x5d06('0x8b')])?_0x96a270[_0x5d06('0x8a')][_0x5d06('0x179')]:_0x96a270['TrunkBackup'][_0x5d06('0x179')],_0x96a270[_0x5d06('0x17a')],_0x96a270[_0x5d06('0x176')]>0x0?utils['getCallerIdRandom'](_0x96a270['dialOriginateCallerIdNumber'],_0x96a270[_0x5d06('0x176')]):_0x96a270[_0x5d06('0x178')]);if(_0x4bf897){_0x23f080['XMD-ORIGINATECALLERIDNAME']=_0x5852e9[_0x5d06('0x22')][_0x38290a][_0x5d06('0x17b')]=utils[_0x5d06('0x17c')](_0x4bf897);_0x23f080['XMD-ORIGINATECALLERIDNUM']=_0x2abb7d[_0x5d06('0x15d')];}_0x96a270[_0x5d06('0x17d')]=_0x23f080;return ami[_0x5d06('0xa1')]({'actionid':_0x38290a,'action':_0x5d06('0x15b'),'channel':_0x5852e9['isTrunkReachable'](_0x96a270[_0x5d06('0x8a')])?util[_0x5d06('0x77')](_0x5d06('0x17e'),_0x96a270[_0x5d06('0x8a')]['name'],isNotNull(_0x96a270[_0x5d06('0x17f')])?_0x96a270['dialPrefix'][_0x5d06('0x180')]()||'':'',_0x96a270[_0x5d06('0x181')]>0x0?_0x2abb7d[_0x5d06('0x15d')][_0x5d06('0x182')](_0x96a270[_0x5d06('0x181')]):_0x2abb7d['phone']):util[_0x5d06('0x77')](_0x5d06('0x17e'),_[_0x5d06('0xf2')](_0x96a270[_0x5d06('0x8b')])?_0x96a270['Trunk'][_0x5d06('0x40')]:_0x96a270[_0x5d06('0x8b')]['name'],isNotNull(_0x96a270['dialPrefix'])?_0x96a270[_0x5d06('0x17f')][_0x5d06('0x180')]()||'':'',_0x96a270['dialCutDigit']>0x0?_0x2abb7d[_0x5d06('0x15d')][_0x5d06('0x182')](_0x96a270[_0x5d06('0x181')]):_0x2abb7d[_0x5d06('0x15d')]),'callerid':_0x4bf897,'Exten':_0x5d06('0x10c'),'Context':_0x5d06('0x183'),'Priority':'1','variable':_0x23f080,'timeout':(_0x96a270[_0x5d06('0x184')]||0x1e)*0x3e8,'async':!![],'channelid':_0x38290a})[_0x5d06('0x9b')](function(_0x141fef){return _0xadd103(_0x141fef);})[_0x5d06('0x9f')](function(_0x4c9b32){_0x96a270[_0x5d06('0x185')]+=0x1;var _0x189ca7=new History(_0x5852e9[_0x5d06('0x22')][_0x38290a]);logger['error'](util[_0x5d06('0x77')](_0x5d06('0x186'),JSON[_0x5d06('0x6d')](_0x4c9b32)));_0x189ca7[_0x5d06('0xcf')]=0xe;_0x189ca7['statedesc']=_0x5d06('0x187');_0x189ca7[_0x5d06('0x69')]=moment()[_0x5d06('0x77')]('YYYY-MM-DD\x20HH:mm:ss');_0x189ca7[_0x5d06('0x68')]=_0x189ca7[_0x5d06('0x69')];hopperUtils[_0x5d06('0xc8')](_0x189ca7)['catch'](loggerCatch(_0x5d06('0x188')));_0x5852e9[_0x5d06('0xca')](_0x189ca7)[_0x5d06('0x9f')](loggerCatch('[originate][error]'))[_0x5d06('0x103')](function(){delete _0x5852e9[_0x5d06('0x22')][_0x38290a];return _0x31492(msgResponse(_0x5d06('0x15b'),_0x5d06('0x81'),_0x5d06('0x189')));});});});};Dialer[_0x5d06('0x19')][_0x5d06('0x18a')]=function(_0x30815c,_0x51f3dc,_0x25df91){var _0x482f4c=new History(_0x51f3dc);if(_0x482f4c['countbusyretry']+_0x482f4c[_0x5d06('0x18b')]+_0x482f4c[_0x5d06('0x11b')]+_0x482f4c[_0x5d06('0x128')]+_0x482f4c[_0x5d06('0xd1')]+_0x482f4c[_0x5d06('0xe5')]+_0x482f4c['countmachineretry']+_0x482f4c[_0x5d06('0x11c')]>=_0x25df91['dialGlobalMaxRetry']-0x1){return!![];}switch(_0x30815c){case 0x3:if(_0x482f4c[_0x5d06('0x11b')]>=_0x25df91[_0x5d06('0x18c')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countnoanswerretry':_0x482f4c[_0x5d06('0x11b')]+=0x1,'scheduledat':moment()['add'](_0x25df91[_0x5d06('0x18d')],'minutes')[_0x5d06('0x77')](_0x5d06('0xc1')),'ContactId':_0x482f4c['ContactId'],'ListId':_0x482f4c[_0x5d06('0xfc')],'VoiceQueueId':_0x482f4c['VoiceQueueId']||undefined,'CampaignId':_0x482f4c[_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x18e')));break;case 0x5:if(_0x482f4c[_0x5d06('0x11a')]>=_0x25df91[_0x5d06('0x18f')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x482f4c[_0x5d06('0x11a')]+=0x1,'scheduledat':moment()[_0x5d06('0xe7')](_0x25df91[_0x5d06('0x190')],_0x5d06('0xdb'))[_0x5d06('0x77')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x482f4c[_0x5d06('0xe9')],'ListId':_0x482f4c[_0x5d06('0xfc')],'VoiceQueueId':_0x482f4c['VoiceQueueId']||undefined,'CampaignId':_0x482f4c['CampaignId']||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x191')));break;case 0x8:if(_0x482f4c[_0x5d06('0x18b')]>=_0x25df91[_0x5d06('0x192')]-0x1){return!![];}hopperUtils[_0x5d06('0xd9')]({'active':![],'countcongestionretry':_0x482f4c[_0x5d06('0x18b')]+=0x1,'scheduledat':moment()[_0x5d06('0xe7')](_0x25df91['dialCongestionRetryFrequency'],'minutes')[_0x5d06('0x77')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x482f4c[_0x5d06('0xe9')],'ListId':_0x482f4c[_0x5d06('0xfc')],'VoiceQueueId':_0x482f4c[_0x5d06('0xdc')]||undefined,'CampaignId':_0x482f4c['CampaignId']||undefined})[_0x5d06('0x9f')](loggerCatch('[rescheduleContact]\x20[Congestion]'));break;case 0x0:if(_0x482f4c[_0x5d06('0x128')]>=_0x25df91['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x5d06('0xd9')]({'active':![],'countnosuchnumberretry':_0x482f4c[_0x5d06('0x128')]+=0x1,'scheduledat':moment()['add'](_0x25df91[_0x5d06('0x193')],_0x5d06('0xdb'))[_0x5d06('0x77')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x482f4c['ContactId'],'ListId':_0x482f4c['ListId'],'VoiceQueueId':_0x482f4c['VoiceQueueId']||undefined,'CampaignId':_0x482f4c['CampaignId']||undefined})[_0x5d06('0x9f')](loggerCatch('[rescheduleContact][NoSuchNumber]'));}break;case 0xa:if(_0x482f4c[_0x5d06('0xd1')]>=_0x25df91[_0x5d06('0xd7')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x482f4c[_0x5d06('0xd1')]+=0x1,'scheduledat':moment()[_0x5d06('0xe7')](_0x25df91[_0x5d06('0xda')],_0x5d06('0xdb'))[_0x5d06('0x77')](_0x5d06('0xc1')),'ContactId':_0x482f4c[_0x5d06('0xe9')],'ListId':_0x482f4c[_0x5d06('0xfc')],'VoiceQueueId':_0x482f4c[_0x5d06('0xdc')]||undefined,'CampaignId':_0x482f4c[_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xde')));break;case 0xb:if(_0x482f4c['countabandonedretry']>=_0x25df91['dialAbandonedMaxRetry']-0x1){return!![];}hopperUtils[_0x5d06('0xd9')]({'active':![],'countabandonedretry':_0x482f4c['countabandonedretry']+=0x1,'scheduledat':moment()[_0x5d06('0xe7')](_0x25df91[_0x5d06('0xe8')],_0x5d06('0xdb'))[_0x5d06('0x77')](_0x5d06('0xc1')),'ContactId':_0x482f4c[_0x5d06('0xe9')],'ListId':_0x482f4c[_0x5d06('0xfc')],'VoiceQueueId':_0x482f4c[_0x5d06('0xdc')]||undefined,'CampaignId':_0x482f4c['CampaignId']||undefined})['catch'](loggerCatch(_0x5d06('0xea')));break;case 0x13:if(_0x482f4c[_0x5d06('0x117')]>=_0x25df91[_0x5d06('0x11f')]-0x1){return!![];}hopperUtils[_0x5d06('0xd9')]({'active':![],'countmachineretry':_0x482f4c[_0x5d06('0x117')]+=0x1,'scheduledat':moment()[_0x5d06('0xe7')](_0x25df91[_0x5d06('0x122')],_0x5d06('0xdb'))[_0x5d06('0x77')](_0x5d06('0xc1')),'ContactId':_0x482f4c[_0x5d06('0xe9')],'ListId':_0x482f4c[_0x5d06('0xfc')],'VoiceQueueId':_0x482f4c['VoiceQueueId']||undefined,'CampaignId':_0x482f4c['CampaignId']||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x123')));break;case 0x14:if(_0x482f4c['countagentrejectretry']>=_0x25df91[_0x5d06('0x194')]-0x1){return!![];}hopperUtils[_0x5d06('0xd9')]({'active':![],'countagentrejectretry':_0x482f4c[_0x5d06('0x11c')]+=0x1,'scheduledat':moment()[_0x5d06('0xe7')](_0x25df91[_0x5d06('0x195')],_0x5d06('0xdb'))[_0x5d06('0x77')](_0x5d06('0xc1')),'ContactId':_0x482f4c[_0x5d06('0xe9')],'ListId':_0x482f4c[_0x5d06('0xfc')],'VoiceQueueId':_0x482f4c[_0x5d06('0xdc')]||undefined,'CampaignId':_0x482f4c[_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch('[rescheduleContact][AgentReject]'));break;default:return!![];}};Dialer['prototype']['callProgressDetecting']=function(_0x24eb29,_0x1145eb,_0x57979c){var _0x8d3532=this;var _0x5e0932=new History(_0x24eb29);var _0x3f41e6=![];var _0x24d549;var _0x4516db;return new Promise(function(_0x1ed3ad,_0xe063e2){if(_[_0x5d06('0x39')](_0x1145eb)&&typeof _0x1145eb!==_0x5d06('0x15a')){return _0xe063e2(msgResponse('[callProgressDetecting]','Failure',_0x5d06('0x196')));}if(_[_0x5d06('0x39')](_0x57979c)&&typeof _0x57979c!==_0x5d06('0x15a')){return _0xe063e2(msgResponse(_0x5d06('0x197'),_0x5d06('0x90'),_0x5d06('0x198')));}hopperUtils[_0x5d06('0xd4')](_0x5e0932,_0x57979c['reason'],_0x1145eb)[_0x5d06('0x9b')](function(_0x31b4ff){if(_0x31b4ff[_0x5d06('0xd6')]==0x1)_0x3f41e6=!![];switch(_0x57979c[_0x5d06('0xc4')]){case'0':_0x1145eb['outboundNoSuchCallsDay']+=0x1;_0x5e0932[_0x5d06('0xcf')]=0x0;_0x5e0932['statedesc']=_0x5d06('0x199');_0x5e0932[_0x5d06('0x128')]+=0x1;_0x5e0932['countglobal']+=0x1;ami['emit'](_0x5d06('0x19a'),ut[_0x5d06('0x111')](_0x24eb29,_0x5d06('0x19b')));_0x24d549=_0x1145eb['dialNoSuchNumberRetryFrequency'];_0x4516db=_0x1145eb[_0x5d06('0xd3')];hopperUtils['createHistory'](_0x5e0932)[_0x5d06('0x9f')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x8d3532[_0x5d06('0x18a')](0x0,_0x24eb29,_0x1145eb)&&!_0x3f41e6){if(_0x5e0932[_0x5d06('0x128')]>=_0x1145eb[_0x5d06('0x19c')]){_0x8d3532[_0x5d06('0x120')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x19d'));}else{_0x8d3532[_0x5d06('0x11e')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x19d'));}}break;case'3':_0x1145eb[_0x5d06('0x19e')]+=0x1;_0x5e0932[_0x5d06('0xcf')]=0x3;_0x5e0932[_0x5d06('0x67')]=_0x5d06('0x19f');_0x5e0932[_0x5d06('0x11b')]+=0x1;_0x5e0932[_0x5d06('0xd2')]+=0x1;var _0x9ea5d4=ut[_0x5d06('0x1a0')](_0x24eb29,_0x1145eb);ami['emit']('custom:agentnoanswer',_0x9ea5d4);_0x24d549=_0x1145eb[_0x5d06('0x18d')];_0x4516db=_0x1145eb[_0x5d06('0xd3')];hopperUtils[_0x5d06('0xc8')](_0x5e0932)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x1a1')));if(_0x8d3532[_0x5d06('0x18a')](0x3,_0x24eb29,_0x1145eb)&&!_0x3f41e6){if(_0x5e0932[_0x5d06('0x11b')]>=_0x1145eb[_0x5d06('0x18c')]){_0x8d3532[_0x5d06('0x120')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x1a2'));}else{_0x8d3532[_0x5d06('0x11e')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x1a2'));}}break;case'5':_0x1145eb[_0x5d06('0x1a3')]+=0x1;_0x5e0932[_0x5d06('0xcf')]=0x5;_0x5e0932[_0x5d06('0x67')]=_0x5d06('0x1a4');_0x5e0932[_0x5d06('0x11a')]+=0x1;_0x5e0932['countglobal']+=0x1;ami['emit'](_0x5d06('0x1a5'),ut[_0x5d06('0x111')](_0x24eb29,_0x5d06('0x1a6')));_0x24d549=_0x1145eb[_0x5d06('0x190')];_0x4516db=_0x1145eb[_0x5d06('0xd3')];hopperUtils[_0x5d06('0xc8')](_0x5e0932)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x1a7')));if(_0x8d3532[_0x5d06('0x18a')](0x5,_0x24eb29,_0x1145eb)&&!_0x3f41e6){if(_0x5e0932['countbusyretry']>=_0x1145eb[_0x5d06('0x18f')]){_0x8d3532[_0x5d06('0x120')](_0x5e0932,_0x1ed3ad,_0xe063e2,'reason\x205\x20busy');}else{_0x8d3532[_0x5d06('0x11e')](_0x5e0932,_0x1ed3ad,_0xe063e2,'reason\x205\x20busy');}}break;case'8':_0x1145eb[_0x5d06('0x1a8')]+=0x1;_0x5e0932[_0x5d06('0xcf')]=0x8;_0x5e0932[_0x5d06('0x67')]=_0x5d06('0x1a9');_0x5e0932['countcongestionretry']+=0x1;_0x5e0932[_0x5d06('0xd2')]+=0x1;_0x24d549=_0x1145eb[_0x5d06('0x1aa')];_0x4516db=_0x1145eb[_0x5d06('0xd3')];ami[_0x5d06('0x3a')](_0x5d06('0x1ab'),ut[_0x5d06('0x111')](_0x24eb29,'congestion'));hopperUtils[_0x5d06('0xc8')](_0x5e0932)['catch'](loggerCatch(_0x5d06('0x1ac')));if(_0x8d3532['checkRetriveMax'](0x8,_0x24eb29,_0x1145eb)&&!_0x3f41e6){if(_0x5e0932[_0x5d06('0x18b')]>=_0x1145eb['dialCongestionMaxRetry']){_0x8d3532['createStateFinal'](_0x5e0932,_0x1ed3ad,_0xe063e2,'reason\x208\x20congestion');}else{_0x8d3532[_0x5d06('0x11e')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x1ad'));}}break;case'11':_0x1145eb[_0x5d06('0x1ae')]+=0x1;_0x5e0932['state']=0xb;_0x5e0932['statedesc']='Abandoned';_0x5e0932[_0x5d06('0xe5')]+=0x1;_0x5e0932['countglobal']+=0x1;_0x24d549=_0x1145eb['dialAbandonedRetryFrequency'];_0x4516db=_0x1145eb[_0x5d06('0xd3')];hopperUtils[_0x5d06('0xc8')](_0x5e0932)[_0x5d06('0x9f')](loggerCatch(_0x5d06('0xeb')));if(_0x8d3532['checkRetriveMax'](0xb,_0x24eb29,_0x1145eb)&&!_0x3f41e6){if(_0x5e0932[_0x5d06('0xe5')]>=_0x1145eb[_0x5d06('0xe6')]){_0x8d3532[_0x5d06('0x120')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x1af'));}else{_0x8d3532[_0x5d06('0x11e')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x1af'));}}break;case'20':_0x1145eb[_0x5d06('0x1b0')]+=0x1;_0x5e0932['state']=0x14;_0x5e0932[_0x5d06('0x67')]=_0x5d06('0x1b1');_0x5e0932[_0x5d06('0x11c')]+=0x1;_0x5e0932[_0x5d06('0xd2')]+=0x1;_0x24d549=_0x1145eb['dialAgentRejectRetryFrequency'];_0x4516db=_0x1145eb['callAdditionalPhoneAfterMin'];ami[_0x5d06('0x3a')](_0x5d06('0x1b2'),ut[_0x5d06('0x111')](_0x24eb29,_0x5d06('0x1b3')));hopperUtils['createHistory'](_0x5e0932)['catch'](loggerCatch(_0x5d06('0x1b4')));if(_0x8d3532[_0x5d06('0x18a')](0x14,_0x24eb29,_0x1145eb)&&!_0x3f41e6){if(_0x5e0932['countagentrejectretry']>=_0x1145eb[_0x5d06('0x194')]){_0x8d3532[_0x5d06('0x120')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x1b5'));}else{_0x8d3532[_0x5d06('0x11e')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x5d06('0x1b5'));}}break;default:_0x1145eb[_0x5d06('0x130')]+=0x1;_0x5e0932[_0x5d06('0xcf')]=0xc;_0x5e0932[_0x5d06('0x67')]=_0x57979c[_0x5d06('0xc4')];_0x24d549=_0x1145eb[_0x5d06('0x195')];_0x4516db=_0x1145eb['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x5e0932)['catch'](loggerCatch(_0x5d06('0x1b6')));if(_0x8d3532[_0x5d06('0x18a')](_0x57979c[_0x5d06('0xc4')],_0x24eb29,_0x1145eb)&&!_0x3f41e6){if(_0x5e0932['countbusyretry']+_0x5e0932[_0x5d06('0x18b')]+_0x5e0932[_0x5d06('0x11b')]+_0x5e0932[_0x5d06('0x128')]+_0x5e0932['countdropretry']+_0x5e0932[_0x5d06('0xe5')]+_0x5e0932[_0x5d06('0x117')]+_0x5e0932[_0x5d06('0x11c')]>=_0x1145eb[_0x5d06('0x11d')]){_0x8d3532[_0x5d06('0x11e')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x57979c[_0x5d06('0xc4')]);}else{_0x8d3532[_0x5d06('0x120')](_0x5e0932,_0x1ed3ad,_0xe063e2,_0x57979c[_0x5d06('0xc4')]);}}}})[_0x5d06('0x9b')](function(){if(_0x3f41e6){hopperUtils[_0x5d06('0xec')](_0x5e0932,_0x24d549,_0x4516db)[_0x5d06('0x9b')](function(){return _0x1ed3ad(0x1);});}});});};Dialer['prototype'][_0x5d06('0x11e')]=function(_0x367ee3,_0x4fea1f,_0x36023d,_0x1f07b2){var _0x545a1d=new Final(_0x367ee3);_0x545a1d[_0x5d06('0xcf')]=0xf;_0x545a1d[_0x5d06('0x67')]='Global';this[_0x5d06('0x120')](_0x545a1d,_0x4fea1f,_0x36023d,_0x1f07b2);};Dialer['prototype'][_0x5d06('0x120')]=function(_0x5cc76c,_0x7c7f09,_0x18bac2,_0x5e1469){hopperUtils[_0x5d06('0xca')](_0x5cc76c)['then'](function(){return _0x7c7f09(msgResponse(_0x5d06('0x197'),'Success',_0x5e1469));})[_0x5d06('0x9f')](function(){return _0x18bac2(msgResponse(_0x5d06('0x1b7'),_0x5d06('0x90'),_0x5d06('0x1b8')));});};Dialer[_0x5d06('0x19')][_0x5d06('0xb1')]=function(_0x50c7c8){var _0xaa29e9=_0x50c7c8[_0x5d06('0x1b9')]/0x64;var _0x108bf8=_0x50c7c8['outboundDropCallsDayTimeout']/(_0x50c7c8[_0x5d06('0xcd')]+_0x50c7c8[_0x5d06('0xc3')]);var _0x58d995=Math[_0x5d06('0x1ba')](_0x50c7c8[_0x5d06('0x1bb')]*(_0x50c7c8[_0x5d06('0x1bc')]/0x64));var _0x4ce1fe=Math['round'](_0x50c7c8[_0x5d06('0x1bb')]*(_0x50c7c8['predictiveIntervalMinThreshold']/0x64));var _0x249625=_0x50c7c8[_0x5d06('0x138')]+_0x50c7c8[_0x5d06('0x139')];var _0x204a84=Math[_0x5d06('0x1bd')](_0x50c7c8[_0x5d06('0x1be')]*_0x50c7c8[_0x5d06('0x55')]*_0x50c7c8[_0x5d06('0x1bf')]*_0x50c7c8[_0x5d06('0x1c0')]);if(_['isUndefined'](_0x50c7c8[_0x5d06('0x25')])){if(!_[_0x5d06('0x39')](_0x50c7c8[_0x5d06('0x24')])){_0x50c7c8[_0x5d06('0x24')]=undefined;loggerPredictive['error']('[startMethodPredictive][StartProgressive]',_0x5d06('0x1c1'));}if(!_[_0x5d06('0x39')](_0x50c7c8[_0x5d06('0x5b')])){loggerPredictive['error'](_0x5d06('0x1c2'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x50c7c8[_0x5d06('0x5b')]);_0x50c7c8[_0x5d06('0x5b')]=undefined;}_0x50c7c8[_0x5d06('0x25')]=moment()[_0x5d06('0x77')](_0x5d06('0xc1'));loggerPredictive[_0x5d06('0x42')](_0x50c7c8['name'],_0x5d06('0x1c3'),_0x50c7c8[_0x5d06('0x25')]);this['handlePower'](_0x50c7c8,0x1);}else if(ifInterval(_0x50c7c8[_0x5d06('0x1c4')],_0x50c7c8[_0x5d06('0x25')])){this['handlePower'](_0x50c7c8,0x1);loggerPredictiveCalls['info'](_0x5d06('0x1c5'),_0x50c7c8[_0x5d06('0x25')],_0x50c7c8[_0x5d06('0x40')]);_0x50c7c8[_0x5d06('0x1be')]=0x0;_0x50c7c8[_0x5d06('0xce')]=0x0;}else if(_0xaa29e9<_0x108bf8&&_0x50c7c8[_0x5d06('0x1c6')]===_0x5d06('0x1c7')){clearPredictiveAttributes(_0x50c7c8);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x1c8'),_0x5d06('0x1c9'),_0x108bf8,_0x5d06('0x25'),_0x50c7c8[_0x5d06('0x40')]);}else if(_0x204a84<_0x50c7c8['predictiveIntervalErlangCallsDroppedCalls']&&_0x50c7c8[_0x5d06('0x1c6')]==='dropRate'){clearPredictiveAttributes(_0x50c7c8);loggerPredictive['info'](_0x5d06('0x1ca'),_0x5d06('0x1cb'),_0x204a84,_0x5d06('0x1cc'),_0x50c7c8['predictiveIntervalErlangCallsDroppedCalls'],'startProgressive',_0x50c7c8[_0x5d06('0x40')]);}else if(!ifInterval(_0x50c7c8[_0x5d06('0x1c4')],_0x50c7c8[_0x5d06('0x25')])&&_[_0x5d06('0x39')](_0x50c7c8['startPredictive'])&&!_[_0x5d06('0x39')](_0x50c7c8[_0x5d06('0x25')])){_0x50c7c8[_0x5d06('0x24')]=moment()['format'](_0x5d06('0xc1'));loggerPredictive[_0x5d06('0x42')](_0x50c7c8[_0x5d06('0x40')],_0x5d06('0x1cd'),_0x50c7c8[_0x5d06('0x24')]);hopperUtils['avgHandleTime'](_0x50c7c8[_0x5d06('0x1c4')])[_0x5d06('0x9b')](this[_0x5d06('0x1ce')](_0x50c7c8))[_0x5d06('0x9b')](mergeDataErlangB(_0x50c7c8))['then'](this[_0x5d06('0x1cf')](_0x50c7c8))[_0x5d06('0x9f')](loggerCatchPredictive(_0x5d06('0x1d0'),_0x50c7c8));}else if(!ifInterval(_0x50c7c8[_0x5d06('0x1c4')],_0x50c7c8[_0x5d06('0x24')])){_0x50c7c8['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x50c7c8[_0x5d06('0x24')]=moment()[_0x5d06('0x77')](_0x5d06('0xc1'));loggerPredictive[_0x5d06('0x42')](_0x50c7c8['name'],'recalculate\x20predictive\x20at',_0x50c7c8[_0x5d06('0x24')]);clearInterval(_0x50c7c8[_0x5d06('0x5b')]);_0x50c7c8[_0x5d06('0x5b')]=undefined;hopperUtils[_0x5d06('0x1d1')](_0x50c7c8[_0x5d06('0x1c4')])[_0x5d06('0x9b')](this[_0x5d06('0x1ce')](_0x50c7c8))[_0x5d06('0x9b')](mergeDataErlangB(_0x50c7c8))['then'](this[_0x5d06('0x1cf')](_0x50c7c8))[_0x5d06('0x9f')](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x50c7c8));}else if(_0x50c7c8[_0x5d06('0x1bb')]&&_0x249625<_0x50c7c8[_0x5d06('0x1bb')]-_0x4ce1fe){clearPredictiveAttributes(_0x50c7c8);loggerPredictive[_0x5d06('0x42')](_0x50c7c8[_0x5d06('0x40')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x249625,_0x5d06('0x1d2'),_0x50c7c8[_0x5d06('0x1bb')],'-',_0x4ce1fe,'=',_0x50c7c8[_0x5d06('0x1bb')]-_0x4ce1fe,')');}else if(_0x50c7c8[_0x5d06('0x1bb')]&&_0x249625>_0x50c7c8[_0x5d06('0x1bb')]+_0x58d995){clearPredictiveAttributes(_0x50c7c8);loggerPredictive[_0x5d06('0x42')](_0x50c7c8[_0x5d06('0x40')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x249625,_0x5d06('0x1d3'),_0x50c7c8[_0x5d06('0x1bb')],'+',_0x58d995,'=',_0x50c7c8[_0x5d06('0x1bb')]+_0x58d995,')');}};Dialer[_0x5d06('0x19')][_0x5d06('0x1ce')]=function(_0x2558cc){var _0x4ac69f=this;return function(_0x347602){return new Promise(function(_0x248e0c,_0x1bc00f){_[_0x5d06('0x58')](_0x2558cc,_0x347602[0x0]);if(checkGetDataPredictive(_0x347602[0x0])){var _0x54749f=_0x2558cc[_0x5d06('0x1bb')]=_0x2558cc[_0x5d06('0x139')]+_0x2558cc[_0x5d06('0x138')];var _0xb5a0=_0x2558cc[_0x5d06('0x1c4')]*0x3c;var _0x196909=_0x347602[0x0][_0x5d06('0x4c')]+_0x347602[0x0][_0x5d06('0x4a')];var _0x16a2e7=(_0x347602[0x0][_0x5d06('0x46')]+_0x347602[0x0][_0x5d06('0x1d4')]+_0x347602[0x0][_0x5d06('0x48')])/_0x347602[0x0]['predictiveIntervalTotalCalls'];_0x2558cc[_0x5d06('0x1bf')]=_0x16a2e7>0x0?_0x16a2e7:0x1;switch(_0x2558cc[_0x5d06('0x1c6')]){case'dropRate':var _0x5aefec=_0x2558cc[_0x5d06('0x1b9')]/0x64;return _0x4ac69f[_0x5d06('0x1d5')](_0x54749f,_0xb5a0,_0x196909,_0x16a2e7,_0x5aefec)[_0x5d06('0x9b')](function(_0x4dacb9){return _0x248e0c(_0x4dacb9);});case _0x5d06('0x1d6'):var _0x39aed9=_0x2558cc[_0x5d06('0x1b9')]/0x64;return _0x4ac69f[_0x5d06('0x1d7')](_0x54749f,_0xb5a0,_0x196909,_0x16a2e7,_0x39aed9)[_0x5d06('0x9b')](function(_0x55e906){return _0x248e0c(_0x55e906);});default:return _0x1bc00f(msgResponse(_0x5d06('0x1d8'),_0x5d06('0x90'),'Unknown\x20Predictive'));}}else{return _0x1bc00f(msgResponse(_0x5d06('0x1d8'),_0x5d06('0x90'),_0x5d06('0x1d9')));}});};};Dialer[_0x5d06('0x19')]['getDataPredictiveOld']=function(_0x54ce6d){var _0x43b8a7=this;return function(_0x627106){return new Promise(function(_0x472863,_0xd1b037){_[_0x5d06('0x58')](_0x54ce6d,_0x627106[0x0]);if(checkGetDataPredictive(_0x627106[0x0])){loggerPredictive['info'](JSON[_0x5d06('0x6d')](_0x627106[0x0]));if(_0x54ce6d['dialPredictiveOptimization']==='dropRate'){return _0x43b8a7[_0x5d06('0x14e')](_0x54ce6d['id'])['then'](function(_0xc0aa8){var _0x2257e5=_0x54ce6d[_0x5d06('0x1da')]-_0xc0aa8[0x0][_0x5d06('0x1db')];var _0x40497d=_0x54ce6d[_0x5d06('0x1c4')]*0x3c;var _0x2f77f1=_0x627106[0x0][_0x5d06('0x4c')]+_0x627106[0x0][_0x5d06('0x4a')];var _0x37d442=(_0x627106[0x0]['predictiveIntervalAnsweredCalls']+_0x627106[0x0][_0x5d06('0x1d4')]+_0x627106[0x0][_0x5d06('0x48')])/_0x627106[0x0][_0x5d06('0x4d')];var _0x279702=_0x54ce6d[_0x5d06('0x1b9')]/0x64;_0x54ce6d[_0x5d06('0x1dc')]=_0xc0aa8[0x0][_0x5d06('0x1db')]||0x0;_0x54ce6d[_0x5d06('0x1bf')]=_0x37d442>0x0?_0x37d442:0x1;return _0x43b8a7[_0x5d06('0x1d5')](_0x2257e5,_0x40497d,_0x2f77f1,_0x37d442,_0x279702);})[_0x5d06('0x9b')](function(_0xe0ca08){return _0x472863(_0xe0ca08);})[_0x5d06('0x9f')](function(_0x392990){return _0xd1b037(msgResponse(_0x5d06('0x1dd'),_0x5d06('0x90'),JSON['stringify'](_0x392990)));});}if(_0x54ce6d[_0x5d06('0x1c6')]===_0x5d06('0x1d6')){return _0x43b8a7[_0x5d06('0x14e')](_0x54ce6d['id'])[_0x5d06('0x9b')](function(_0x58ce00){var _0x39f5f8=_0x54ce6d['loggedIn']-_0x58ce00[0x0][_0x5d06('0x1db')];var _0x551258=_0x54ce6d[_0x5d06('0x1c4')]*0x3c;var _0x4beafe=_0x627106[0x0][_0x5d06('0x4c')]+_0x627106[0x0]['predictiveIntervalAvgHoldtime'];var _0x4efcb3=(_0x627106[0x0][_0x5d06('0x46')]+_0x627106[0x0][_0x5d06('0x1d4')]+_0x627106[0x0][_0x5d06('0x48')])/_0x627106[0x0][_0x5d06('0x4d')];var _0xf59fc1=_0x54ce6d[_0x5d06('0x1b9')]/0x64;_0x54ce6d[_0x5d06('0x1dc')]=_0x58ce00[0x0][_0x5d06('0x1db')]||0x0;_0x54ce6d[_0x5d06('0x1bf')]=_0x4efcb3>0x0?_0x4efcb3:0x1;return _0x43b8a7[_0x5d06('0x1d7')](_0x39f5f8,_0x551258,_0x4beafe,_0x4efcb3,_0xf59fc1);})['then'](function(_0x2636f1){return _0x472863(_0x2636f1);})[_0x5d06('0x9f')](function(_0x5ae031){return _0xd1b037(msgResponse(_0x5d06('0x1dd'),_0x5d06('0x90'),JSON[_0x5d06('0x6d')](_0x5ae031)));});}}else{return _0xd1b037(msgResponse('[getDataPredictive]',_0x5d06('0x90'),_0x5d06('0x1d9')));}});};};Dialer[_0x5d06('0x19')][_0x5d06('0x1cf')]=function(_0x48fefb){var _0x271a4e=this;return function(){var _0x2904fe=0x0;var _0x53a133=Math[_0x5d06('0x1bd')](_0x48fefb[_0x5d06('0x53')]*0x3e8);if(_0x53a133>0x0){_0x53a133=_0x53a133<0x64?0x64:_0x53a133;loggerPredictive[_0x5d06('0x42')](_0x48fefb['name'],_0x5d06('0x1de'),_0x53a133,'milliseconds');_0x48fefb['handlePredictive']=setInterval(function(){_0x271a4e[_0x5d06('0x5b')](_0x48fefb);loggerPredictiveCalls[_0x5d06('0x42')]('[handlePredictive]',_0x2904fe+=0x1);},_0x53a133);}else{loggerPredictive[_0x5d06('0x42')](_0x48fefb['name'],'fail\x20to\x20scheduled\x20calls');}};};Dialer['prototype']['checkContactBlack']=function(_0x125391,_0x2c9085){var _0x17c435=this;return function(_0x3c4c7a){if(_[_0x5d06('0x73')](_0x3c4c7a)){if(_[_0x5d06('0xf2')](_0x2c9085['UserId'])||!_0x2c9085[_0x5d06('0x1df')]){if(_0x125391['dialMethod']===_0x5d06('0xa')){_0x125391[_0x5d06('0x6a')]=_[_0x5d06('0x39')](_0x125391['queueStatusComplete'])?!![]:_0x125391['queueStatusComplete'];var _0x2cd78d=uuid['v4']();_0x17c435[_0x5d06('0x22')][_0x2cd78d]=new Action(_0x125391,_0x2c9085,_0x2cd78d);loggerBooked[_0x5d06('0x42')](_0x5d06('0x1e0'),_0x2cd78d,_0x5d06('0x1e1'),JSON[_0x5d06('0x6d')](_0x125391[_0x5d06('0x6a')]),_0x5d06('0x1e2'),_0x125391[_0x5d06('0x40')]);if(_0x125391['queueStatusComplete']){_0x125391[_0x5d06('0x6a')]=![];_0x17c435[_0x5d06('0x27')][_0x17c435['actions'][_0x2cd78d][_0x5d06('0xbd')]]=[];ami[_0x5d06('0xa1')]({'actionid':_0x2cd78d,'action':_0x5d06('0x1e3'),'queue':_0x125391[_0x5d06('0x40')]})[_0x5d06('0x9f')](function(){_0x17c435[_0x5d06('0xc0')](_0x125391);hopperUtils[_0x5d06('0xd9')]({'active':![],'ContactId':_0x17c435[_0x5d06('0x22')][_0x2cd78d][_0x5d06('0xe9')],'ListId':_0x17c435[_0x5d06('0x22')][_0x2cd78d][_0x5d06('0xfc')],'VoiceQueueId':_0x17c435[_0x5d06('0x22')][_0x2cd78d]['VoiceQueueId']||undefined,'CampaignId':_0x17c435[_0x5d06('0x22')][_0x2cd78d][_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x1e4')));delete _0x17c435['actions'][_0x2cd78d];});}else{loggerBooked[_0x5d06('0x42')](_0x5d06('0x1e5'),JSON[_0x5d06('0x6d')](_0x125391[_0x5d06('0x6a')]),_0x5d06('0x1e2'),_0x125391['name']);_0x17c435[_0x5d06('0xc0')](_0x125391);hopperUtils['rescheduleContact']({'active':![],'ContactId':_0x17c435['actions'][_0x2cd78d][_0x5d06('0xe9')],'ListId':_0x17c435[_0x5d06('0x22')][_0x2cd78d][_0x5d06('0xfc')],'VoiceQueueId':_0x17c435[_0x5d06('0x22')][_0x2cd78d][_0x5d06('0xdc')]||undefined,'CampaignId':_0x17c435['actions'][_0x2cd78d][_0x5d06('0xdd')]||undefined})['catch'](loggerCatch(_0x5d06('0x1e4')));delete _0x17c435['actions'][_0x2cd78d];}}else{return _0x17c435[_0x5d06('0x1e6')](_0x125391,_0x2c9085);}}else{if(utils[_0x5d06('0x59')](undefined,_0x2c9085[_0x5d06('0x1e7')])<_0x125391[_0x5d06('0x1e8')]*0x3c){if(_0x2c9085[_0x5d06('0x145')]&&!_0x2c9085[_0x5d06('0x145')][_0x5d06('0x1e9')]){_0x17c435[_0x5d06('0xfa')][_0x5d06('0xfb')](_0x2c9085['id'])[_0x5d06('0x103')](function(){_0x17c435[_0x5d06('0xc0')](_0x125391);});}else{hopperUtils[_0x5d06('0x1ea')]({'active':![]},_0x2c9085['id'],0x1)[_0x5d06('0x103')](function(){_0x17c435[_0x5d06('0xc0')](_0x125391);});}}else{_0x125391[_0x5d06('0x1eb')]+=0x1;_0x17c435[_0x5d06('0xc0')](_0x125391);if(_0x125391[_0x5d06('0x1ec')]){hopperUtils[_0x5d06('0xd9')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x2c9085[_0x5d06('0xe9')],'ListId':_0x2c9085[_0x5d06('0xfc')],'VoiceQueueId':_0x2c9085['VoiceQueueId']||undefined,'CampaignId':_0x2c9085[_0x5d06('0xdd')]||undefined})[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x1ed')));hopperUtils[_0x5d06('0xc8')](createObjHistory(_0x125391,_0x2c9085,utils[_0x5d06('0x66')][_0x5d06('0x1ee')],0x17,_0x5d06('0x1ef')))[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x1f0')));}else{_0x17c435[_0x5d06('0x112')](createObjHistory(_0x125391,_0x2c9085,utils[_0x5d06('0x66')][_0x5d06('0x1f1')],0x16,_0x5d06('0x1f2')),'[Originate][HistoryRecallClose][historyCatch]',_0x5d06('0x1f3'));}}}}else{_0x125391[_0x5d06('0x1f4')]+=0x1;_0x17c435['saveInDb'](createObjHistory(_0x125391,_0x2c9085,utils[_0x5d06('0x66')][_0x5d06('0x1f5')],0xd,_0x5d06('0x1f6')),_0x5d06('0x1f7'),_0x5d06('0x1f8'));throw _0x5d06('0x1f9');}};};Dialer[_0x5d06('0x19')][_0x5d06('0x159')]=function(_0x10cb6d){var _0x3ba037=this;var _0x10860e=_0x10cb6d[_0x5d06('0x1fa')]-_0x10cb6d[_0x5d06('0x7b')];emitCampaignSummary(_0x10cb6d);if(_0x10860e>0x0&&_0x10cb6d[_0x5d06('0x61')]==0x0){if(_0x10860e>this['maxNumberOriginate']){_0x10860e=this[_0x5d06('0x20')];}_0x10cb6d[_0x5d06('0x61')]=0x1;hopperUtils['getContactDialerIvr'](_0x10cb6d,_0x10860e)[_0x5d06('0x9b')](function(_0x140186){_0x10cb6d['temp']=0x0;if(_0x140186){if(!utils[_0x5d06('0x1fb')](_0x140186)){_0x10cb6d['message']=utils[_0x5d06('0x66')][_0x5d06('0x1fc')];logger[_0x5d06('0x42')](_0x5d06('0x1fd')+_0x10cb6d['name']);}else{_0x10cb6d[_0x5d06('0x7b')]+=_0x140186[_0x5d06('0x98')];_0x10cb6d[_0x5d06('0x63')]=utils[_0x5d06('0x66')][_0x5d06('0x1fe')];for(var _0x26d17c=0x0;_0x26d17c<_0x140186['length'];_0x26d17c+=0x1){_0x10cb6d[_0x5d06('0x1ff')]+=0x1;if(_[_0x5d06('0xf2')](_0x140186[_0x26d17c])||_[_0x5d06('0xf2')](_0x140186[_0x26d17c][_0x5d06('0x174')])||_[_0x5d06('0xf2')](_0x140186[_0x26d17c]['phone'])){_0x3ba037['emptyContact'](_0x5d06('0x200'),_0x10cb6d,_0x140186[_0x26d17c]);}else{hopperUtils['checkIsBlackListIvr'](_[_0x5d06('0x6e')](_0x140186[_0x26d17c],['CampaignId',_0x5d06('0x15d')]))[_0x5d06('0x9b')](_0x3ba037[_0x5d06('0x201')](_0x10cb6d,_0x140186[_0x26d17c]))[_0x5d06('0x9f')](_0x3ba037[_0x5d06('0x152')](_0x5d06('0x202'),_0x10cb6d));}}}}})['catch'](loggerGetContactDialer(_0x5d06('0x203'),_0x10cb6d,_0x10860e));}};Dialer[_0x5d06('0x19')][_0x5d06('0xb3')]=function(_0x118ba6,_0x308c5a){var _0x456288=this;var _0x41dbd8=[];if(_0x308c5a<0x1||_0x118ba6['dialMethod']===_0x5d06('0xa')){_0x308c5a=0x1;}var _0xccb332=Math[_0x5d06('0x1bd')](_0x118ba6[_0x5d06('0x138')]*_0x308c5a)-_0x118ba6[_0x5d06('0x7b')];if(_0x118ba6[_0x5d06('0x204')]>0x0){var _0x514c0e=_0x118ba6[_0x5d06('0x204')]-_0x118ba6[_0x5d06('0x7b')]-_0x118ba6[_0x5d06('0x139')]-_0x118ba6[_0x5d06('0x13a')];if(_0xccb332>_0x514c0e){_0xccb332=_0x514c0e;}}if(_0xccb332>0x0&&_0x118ba6[_0x5d06('0x61')]==0x0){if(_0x118ba6['dialMethod']===_0x5d06('0xa')){_0xccb332=0x1;}if(_0xccb332>this[_0x5d06('0x20')]){_0xccb332=this[_0x5d06('0x20')];}for(var _0x1598ae in this[_0x5d06('0x1f')]){if(typeof this[_0x5d06('0x1f')][_0x1598ae]!==_0x5d06('0xab')){if(this['agents'][_0x1598ae][_0x5d06('0xcf')]===_0x5d06('0x205')&&this[_0x5d06('0x1f')][_0x1598ae][_0x5d06('0x84')]==='reachable'){_0x41dbd8[_0x5d06('0xa0')](this[_0x5d06('0x1f')][_0x1598ae]['id']);}}}_0x118ba6[_0x5d06('0x61')]=0x1;hopperUtils['getContactDialer'](_0x118ba6,_0x41dbd8,_0xccb332)[_0x5d06('0x9b')](function(_0x7d6bc7){_0x118ba6[_0x5d06('0x61')]=0x0;if(_0x7d6bc7){if(!utils[_0x5d06('0x1fb')](_0x7d6bc7)){hopperUtils[_0x5d06('0x206')](_0x118ba6)['then'](sendMessageReschedule(_0x118ba6))['catch'](loggerCatch(_0x5d06('0x207')));}else{_0x118ba6[_0x5d06('0x7b')]+=_0x7d6bc7['length'];_0x118ba6['message']=_0x118ba6[_0x5d06('0xb0')]===_0x5d06('0xa')?utils[_0x5d06('0x66')][_0x5d06('0x13b')]:utils[_0x5d06('0x66')][_0x5d06('0x1fe')];for(var _0x2b7456=0x0;_0x2b7456<_0x7d6bc7[_0x5d06('0x98')];_0x2b7456+=0x1){if(_[_0x5d06('0xf2')](_0x7d6bc7[_0x2b7456])||_[_0x5d06('0xf2')](_0x7d6bc7[_0x2b7456]['Contact'])||_[_0x5d06('0xf2')](_0x7d6bc7[_0x2b7456][_0x5d06('0x15d')])){_0x456288[_0x5d06('0x153')](_0x5d06('0x200'),_0x118ba6,_0x7d6bc7[_0x2b7456]);}else{hopperUtils['checkIsBlackList'](_[_0x5d06('0x6e')](_0x7d6bc7[_0x2b7456],['VoiceQueueId',_0x5d06('0x15d')]))[_0x5d06('0x9b')](_0x456288[_0x5d06('0x201')](_0x118ba6,_0x7d6bc7[_0x2b7456]))[_0x5d06('0x9f')](_0x456288[_0x5d06('0x152')](_0x5d06('0x200'),_0x118ba6));}}}}})[_0x5d06('0x9f')](loggerGetContactDialer(_0x5d06('0x208'),_0x118ba6,_0xccb332));}};Dialer[_0x5d06('0x19')]['handlePredictive']=function(_0x2a2ac0){if(_0x2a2ac0[_0x5d06('0x204')]>0x0){var _0x3c322d=_0x2a2ac0['dialLimitQueue']-_0x2a2ac0[_0x5d06('0x7b')]-_0x2a2ac0[_0x5d06('0x139')];if(_0x3c322d>0x0&&_0x2a2ac0[_0x5d06('0x61')]==0x0){this[_0x5d06('0x209')](_0x2a2ac0);}else{loggerPredictiveCalls[_0x5d06('0x42')]('[handlePredictive][limitChannel]');}}else{this[_0x5d06('0x209')](_0x2a2ac0);}};Dialer[_0x5d06('0x19')][_0x5d06('0x209')]=function(_0x376568){var _0x4aa62b=this;var _0x581dd0=[];_0x376568[_0x5d06('0x7b')]+=0x1;for(var _0x5b9551 in this['agents']){if(typeof this['agents'][_0x5b9551]!=='undefined'){if(this[_0x5d06('0x1f')][_0x5b9551][_0x5d06('0xcf')]===_0x5d06('0x205')&&this[_0x5d06('0x1f')][_0x5b9551][_0x5d06('0x84')]===_0x5d06('0x85')){_0x581dd0[_0x5d06('0xa0')](this[_0x5d06('0x1f')][_0x5b9551]['id']);}}}_0x376568['temp']=0x1;return this['getContactDialer'](_0x376568['id'],_0x581dd0,0x1,_0x376568['dialOrderByScheduledAt'],_0x376568)[_0x5d06('0x9b')](function(_0x1ceb57){_0x376568[_0x5d06('0x61')]=0x1;if(_0x1ceb57){if(!utils[_0x5d06('0x1fb')](_0x1ceb57)){utils[_0x5d06('0x60')](_0x376568,0x1,0x0);return hopperUtils['countReScheduled'](_0x376568)[_0x5d06('0x9b')](sendMessageReschedule(_0x376568))[_0x5d06('0x9f')](loggerCatch(_0x5d06('0x207')));}else{_0x376568[_0x5d06('0x63')]=utils[_0x5d06('0x66')][_0x5d06('0x1fe')];if(_['isNil'](_0x1ceb57[0x0])||_['isNil'](_0x1ceb57[0x0]['Contact'])||_[_0x5d06('0xf2')](_0x1ceb57[0x0][_0x5d06('0x15d')])){_0x4aa62b[_0x5d06('0x153')](_0x5d06('0x200'),_0x376568,_0x1ceb57[0x0]);}else{return hopperUtils['checkIsBlackList'](_[_0x5d06('0x6e')](_0x1ceb57[0x0],['VoiceQueueId',_0x5d06('0x15d')]))[_0x5d06('0x9b')](_0x4aa62b[_0x5d06('0x201')](_0x376568,_0x1ceb57[0x0]))['catch'](_0x4aa62b[_0x5d06('0x152')](_0x5d06('0x20a'),_0x376568));}}}})[_0x5d06('0x9f')](loggerGetContactDialer(_0x5d06('0x20b'),_0x376568,0x1));};Dialer['prototype']['abandonmentRate']=function(_0x4182ea,_0xea40ea,_0x1d07af,_0x19ed0b,_0x31a753,_0x4bd696){loggerPredictive['info'](_0x5d06('0x20c'));loggerPredictive['info'](_0x5d06('0x20d'),_0x4182ea);loggerPredictive[_0x5d06('0x42')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xea40ea);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x20e'),_0x1d07af);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x20f'),_0x19ed0b);loggerPredictive[_0x5d06('0x42')]('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x31a753);loggerPredictive[_0x5d06('0x42')]('---------------------------');return new Promise(function(_0x3ab774,_0x112995){if(_0x4182ea<=0x0||isNaN(_0x4182ea)){return _0x112995(msgResponse(_0x5d06('0x210'),_0x5d06('0x81'),_0x5d06('0x211')+_0x4182ea));}if(_0x1d07af<=0x0||isNaN(_0x1d07af)){return _0x112995(msgResponse(_0x5d06('0x210'),_0x5d06('0x81'),_0x5d06('0x212')+_0x1d07af));}if(_0x19ed0b<=0x0||isNaN(_0x19ed0b)){return _0x112995(msgResponse(_0x5d06('0x210'),'Error',_0x5d06('0x213')+_0x19ed0b));}if(_0xea40ea<=0x0||isNaN(_0xea40ea)){return _0x112995(msgResponse(_0x5d06('0x210'),_0x5d06('0x81'),_0x5d06('0x214')+_0xea40ea));}if(_0x31a753<=0x0||isNaN(_0x31a753)){return _0x112995(msgResponse(_0x5d06('0x210'),_0x5d06('0x81'),_0x5d06('0x215')+_0x31a753));}_0x4bd696=_0x4bd696||0x0;var _0x16214d=0x1/_0x1d07af;var _0x52124e=0x0;var _0x53ed32=0x0;var _0x2f885a=0x0;var _0x3416cc=0x0;for(var _0x1357d2=0x0;_0x2f885a<_0x31a753;_0x1357d2+=0x1){_0x53ed32=_0x1357d2/_0xea40ea;_0x52124e=(_0x19ed0b*_0x53ed32+_0x4bd696)/_0x16214d;_0x2f885a=utils[_0x5d06('0x216')](_0x52124e,_0x4182ea);_0x3416cc=_0x52124e/_0x4182ea*(0x1-utils[_0x5d06('0x216')](_0x52124e,_0x4182ea));}return _0x3ab774({'erlangCalls':_0x1357d2,'erlangCallToSecond':_0xea40ea/_0x1357d2,'erlangAbandonmentRate':_0x2f885a,'erlangBusyFactor':_0x3416cc});});};Dialer[_0x5d06('0x19')][_0x5d06('0x1d7')]=function(_0x5369ec,_0x1d4b17,_0x5d39a2,_0x23d868,_0x153685,_0x295483){loggerPredictive[_0x5d06('0x42')]('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive[_0x5d06('0x42')](_0x5d06('0x20d'),_0x5369ec);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x217'),_0x1d4b17);loggerPredictive[_0x5d06('0x42')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5d39a2);loggerPredictive[_0x5d06('0x42')](_0x5d06('0x20f'),_0x23d868);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x153685);loggerPredictive[_0x5d06('0x42')]('---------------------------');return new Promise(function(_0x1df974,_0xf79202){if(_0x5369ec<=0x0||isNaN(_0x5369ec)){return _0xf79202(msgResponse(_0x5d06('0x218'),_0x5d06('0x81'),'m\x20=\x20'+_0x5369ec));}if(_0x5d39a2<=0x0||isNaN(_0x5d39a2)){return _0xf79202(msgResponse(_0x5d06('0x218'),_0x5d06('0x81'),_0x5d06('0x212')+_0x5d39a2));}if(_0x23d868<=0x0||isNaN(_0x23d868)){return _0xf79202(msgResponse('[busyFactor]',_0x5d06('0x81'),_0x5d06('0x213')+_0x23d868));}if(_0x1d4b17<=0x0||isNaN(_0x1d4b17)){return _0xf79202(msgResponse(_0x5d06('0x218'),_0x5d06('0x81'),'interval\x20=\x20'+_0x1d4b17));}if(_0x153685<=0x0||isNaN(_0x153685)){return _0xf79202(msgResponse(_0x5d06('0x218'),_0x5d06('0x81'),_0x5d06('0x219')+_0x153685));}_0x295483=_0x295483||0x0;var _0x161992=0x1/_0x5d39a2;var _0x3dd8d7=0x0;var _0x5cba24=0x0;var _0x4f84fb=0x0;var _0xaede75=0x0;for(var _0x4994d5=0x0;_0xaede75<_0x153685;_0x4994d5+=0x1){_0x5cba24=_0x4994d5/_0x1d4b17;_0x3dd8d7=(_0x23d868*_0x5cba24+_0x295483)/_0x161992;_0x4f84fb=utils[_0x5d06('0x216')](_0x3dd8d7,_0x5369ec);_0xaede75=_0x3dd8d7/_0x5369ec*(0x1-utils[_0x5d06('0x216')](_0x3dd8d7,_0x5369ec));}return _0x1df974({'erlangCalls':_0x4994d5,'erlangCallToSecond':_0x1d4b17/_0x4994d5,'erlangAbandonmentRate':_0x4f84fb,'erlangBusyFactor':_0xaede75});});};module['exports']=Dialer;