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_0x2b3d65=function(_0x3179a2){while(--_0x3179a2){_0x33d20b['push'](_0x33d20b['shift']());}};_0x2b3d65(++_0x2013f0);}(_0x83ea,0x14f));var _0xa83e=function(_0x1c4a3a,_0xe9d931){_0x1c4a3a=_0x1c4a3a-0x0;var _0x321e73=_0x83ea[_0x1c4a3a];return _0x321e73;};'use strict';var util=require(_0xa83e('0x0'));var _=require('lodash');var uuid=require(_0xa83e('0x1'));var moment=require(_0xa83e('0x2'));var rr=require('rr');var Redis=require(_0xa83e('0x3'));var utils=require(_0xa83e('0x4'));var hopperUtils=require(_0xa83e('0x5'));var ut=require(_0xa83e('0x6'));var config=require('../../../config/environment/');var logger=require(_0xa83e('0x7'))(_0xa83e('0x8'));var loggerBooked=require(_0xa83e('0x7'))(_0xa83e('0x9'));var loggerPredictive=require(_0xa83e('0x7'))(_0xa83e('0xa'));var loggerPredictiveCalls=require(_0xa83e('0x7'))(_0xa83e('0xb'));var loggerSyncQueueSummary=require(_0xa83e('0x7'))('syncQueueSummary');var ami=require(_0xa83e('0xc'));config[_0xa83e('0xd')]=_[_0xa83e('0xe')](config[_0xa83e('0xd')],{'host':'localhost','port':0x18eb});var io=require(_0xa83e('0xf'))(new Redis(config[_0xa83e('0xd')]));var cmHopper=require(_0xa83e('0x10'));var voiceQueueRt=require('../rpc/voiceQueueRt');var RpcSetting=require(_0xa83e('0x11'));var Interval=require('../rpc/interval');var Action=require(_0xa83e('0x12'));var History=require(_0xa83e('0x13'));var Final=require(_0xa83e('0x14'));var AgentComplete=require(_0xa83e('0x15'));var QueueCallerAbandon=require(_0xa83e('0x16'));var Hangup=require(_0xa83e('0x17'));var ipAgi=process[_0xa83e('0x18')][_0xa83e('0x19')]||'127.0.0.1';var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0xa83e('0x1a')][_0xa83e('0x1b')]=function(_0x3ce35f){this[_0xa83e('0x1c')]=this[_0xa83e('0x1c')]?this['tail'][_0xa83e('0x1d')](_0x3ce35f):_0x3ce35f();};function Dialer(_0x402105,_0x329848){this[_0xa83e('0x1e')]=new Sequence();this[_0xa83e('0x1f')]=_0x329848;this[_0xa83e('0x20')]=_0x402105[_0xa83e('0x20')];this['campaigns']=_0x402105[_0xa83e('0x21')];this[_0xa83e('0x22')]=_0x402105['agents'];this['trunks']=_0x402105[_0xa83e('0x23')];this[_0xa83e('0x24')]=config[_0xa83e('0x24')]||0x2;this[_0xa83e('0x25')]={};this[_0xa83e('0x26')]={};this[_0xa83e('0x27')]={};this[_0xa83e('0x28')]={};this[_0xa83e('0x29')]={};this[_0xa83e('0x2a')]={};this[_0xa83e('0x2b')]={};this['ivrOriginated']={};this['queueBooked']={};this[_0xa83e('0x2c')]={};this[_0xa83e('0x2d')]={};ami['on'](_0xa83e('0x2e'),this[_0xa83e('0x2f')]['bind'](this));ami['on'](_0xa83e('0x30'),this[_0xa83e('0x31')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x33'),this[_0xa83e('0x34')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x35'),this[_0xa83e('0x36')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x37'),this[_0xa83e('0x38')][_0xa83e('0x32')](this));ami['on']('custom:queuesummarycomplete',this[_0xa83e('0x39')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x3a'),this[_0xa83e('0x3b')][_0xa83e('0x32')](this));ami['on']('newexten',this[_0xa83e('0x3c')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x3d'),this['syncVarSet'][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x3e'),this['syncQueueMember'][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x3f'),this[_0xa83e('0x40')]['bind'](this));this['loopCampaigns']();this[_0xa83e('0x41')]();RpcSetting[_0xa83e('0x42')]()[_0xa83e('0x43')](function(_0x41e350){previewRecallmeReminderInterval=_0x41e350[_0xa83e('0x44')];});}function isNotNull(_0x40839c){return _0x40839c!==null&&!_['isUndefined'](_0x40839c);}function msgResponse(_0xabece8,_0x5d2997,_0x5b75e3){return{'action':_0xabece8,'response':_0x5d2997,'message':_0x5b75e3,'stack':_0x5b75e3};}function emit(_0x2158d4,_0x45f532,_0x4d1d18){io['to'](_0x2158d4)['emit'](_0x45f532,_0x4d1d18);}function emitOutboundVoiceQueueSummary(_0x3f3d74){if(_0x3f3d74['type']==='outbound'){logger[_0xa83e('0x45')](_0xa83e('0x46'),util[_0xa83e('0x47')](_0x3f3d74,{'showHidden':![],'depth':null}));emit(util[_0xa83e('0x48')](_0xa83e('0x49'),_0x3f3d74['name']),'voice_queue:save',_0x3f3d74);}}function checkGetDataPredictive(_0x31f2d5){if(isNotNull(_0x31f2d5)&&!_[_0xa83e('0x4a')](_0x31f2d5)){loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x4c'));loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x4d'),_0x31f2d5[_0xa83e('0x4e')]);loggerPredictive['info'](_0xa83e('0x4f'),_0x31f2d5['predictiveIntervalAnsweredCalls']);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x50'),_0x31f2d5[_0xa83e('0x51')]);loggerPredictive['info']('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x31f2d5[_0xa83e('0x52')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x53'),_0x31f2d5[_0xa83e('0x54')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x55'),_0x31f2d5[_0xa83e('0x56')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x57'));if(_0x31f2d5[_0xa83e('0x4e')]>0x0){if(!_[_0xa83e('0x58')](_0x31f2d5[_0xa83e('0x56')])&&_0x31f2d5[_0xa83e('0x56')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_[_0xa83e('0x58')](_0x31f2d5[_0xa83e('0x54')])&&_0x31f2d5['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive['info'](_0xa83e('0x59'));}else{loggerPredictive[_0xa83e('0x4b')]('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x5a'));}return![];}function mergeDataErlangB(_0x17a755){return function(_0x24bfad){loggerPredictive['info'](_0xa83e('0x5b'));loggerPredictive['info'](_0xa83e('0x5c'),_0x24bfad['erlangCalls']);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x5d'),_0x24bfad[_0xa83e('0x5e')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x5f'),_0x24bfad[_0xa83e('0x60')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x61'),_0x24bfad['erlangBusyFactor']);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x5f'),_0x24bfad[_0xa83e('0x60')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x57'));_[_0xa83e('0x62')](_0x17a755,_0x24bfad);};}function ifInterval(_0x16fb5c,_0x463138){if(_[_0xa83e('0x58')](_0x463138)){return![];}return utils[_0xa83e('0x63')](undefined,_0x463138)<_0x16fb5c*0x3c;}function clearPredictiveAttributes(_0x5e060f){if(_0x5e060f[_0xa83e('0x2b')]){_0x5e060f[_0xa83e('0x2b')]=undefined;loggerPredictive['debug'](_0x5e060f[_0xa83e('0x64')],_0xa83e('0x65'));}if(_0x5e060f[_0xa83e('0x2a')]){_0x5e060f[_0xa83e('0x2a')]=undefined;loggerPredictive['debug'](_0x5e060f['name'],'startPredictive\x20value\x20cleared');}if(_0x5e060f[_0xa83e('0x66')]){clearInterval(_0x5e060f[_0xa83e('0x66')]);_0x5e060f[_0xa83e('0x66')]=undefined;loggerPredictive['debug'](_0x5e060f[_0xa83e('0x64')],_0xa83e('0x67'));}}function loggerCatchPredictive(_0x2d218f,_0x5ee59f){return function(_0x289a2b){loggerPredictive[_0xa83e('0x68')](_0x5ee59f[_0xa83e('0x64')],_0x2d218f);loggerPredictive['error'](_0x289a2b[_0xa83e('0x69')]);clearPredictiveAttributes(_0x5ee59f);};}function loggerCatch(_0x107d16){return function(_0x43802c){logger[_0xa83e('0x68')](_0x107d16,util[_0xa83e('0x47')](_0x43802c,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x382c53,_0x5cca97,_0x475ec5){return function(_0x15de1c){utils[_0xa83e('0x6a')](_0x5cca97,_0x475ec5,0x0);logger[_0xa83e('0x68')](_0x382c53,util[_0xa83e('0x47')](_0x15de1c,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x579641){return function(_0x23f49d){if(isNotNull(_0x23f49d)&&isNotNull(_0x23f49d[0x0])){if(_0x23f49d[0x0][_0xa83e('0x6b')]>0x0){_0x579641[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x6e')];logger[_0xa83e('0x4b')]('[getContactDialer2][ReScheduled]'+_0x579641[_0xa83e('0x64')],_0x23f49d[0x0][_0xa83e('0x6b')],_0xa83e('0x6f'));}else{_0x579641[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x70')];logger[_0xa83e('0x4b')](_0xa83e('0x71')+_0x579641[_0xa83e('0x64')]);}}};}function createObjHistory(_0x49000a,_0x106395,_0x39bb59,_0x510904,_0x503b5c){_0x49000a[_0xa83e('0x6c')]=_0x39bb59;var _0x26d084=new Action(_0x49000a,_0x106395);var _0x495115=new History(_0x26d084);_0x495115['state']=_0x510904;_0x495115['statedesc']=_0x503b5c;_0x495115['endtime']=_0x26d084[_0xa83e('0x72')];return _0x495115;}function unlockQueueStatus(_0x47a635,_0x11b780){setTimeout(function(){if(_[_0xa83e('0x58')](_0x47a635[_0xa83e('0x73')])){loggerBooked[_0xa83e('0x68')](_0xa83e('0x74'),_0x11b780);}_0x47a635[_0xa83e('0x73')]=!![];loggerBooked[_0xa83e('0x4b')](_0xa83e('0x75'),_0x11b780,JSON[_0xa83e('0x76')](_['pick'](_0x47a635,[_0xa83e('0x64'),_0xa83e('0x73')])));},0x1f3);}function checkInterval(_0x4a152e){return function(){if(!isNotNull(_0x4a152e[_0xa83e('0x77')])){_0x4a152e[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x78')];throw _0x4a152e[_0xa83e('0x64')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x4a152e[_0xa83e('0x77')][_0xa83e('0x79')])){_0x4a152e['message']=utils[_0xa83e('0x6d')][_0xa83e('0x78')];throw _0x4a152e[_0xa83e('0x64')]+_0xa83e('0x7a');}if(!isNotNull(_[_0xa83e('0x4a')](_0x4a152e[_0xa83e('0x77')][_0xa83e('0x79')]))){_0x4a152e[_0xa83e('0x6c')]=utils['CAMPAIGN_STATUS'][_0xa83e('0x78')];throw _0x4a152e['name']+'\x20INTERVAL_IS_NULL';}};}function checkIsIVRCampaignActive(_0x1e5860){return function(){if(!utils[_0xa83e('0x7b')](_0x1e5860)){_0x1e5860[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x7c')];throw _0x1e5860[_0xa83e('0x64')]+_0xa83e('0x7d');}};}function emitCampaignSummary(_0x2b501){if(utils[_0xa83e('0x7e')](_0x2b501)){emit(util[_0xa83e('0x48')](_0xa83e('0x7f'),_0x2b501[_0xa83e('0x64')]),_0xa83e('0x80'),_0x2b501);}}function loggerCatchQueueSummary(_0x3123bb,_0x24aef5){return function(_0x3db751){clearPredictiveAttributes(_0x24aef5);emitCampaignSummary(_0x24aef5);loggerSyncQueueSummary[_0xa83e('0x45')](_0x3123bb,util[_0xa83e('0x47')](_0x3db751,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x146a22){if(_0x146a22[_0xa83e('0x81')]){if(_0x146a22[_0xa83e('0x82')]===0x0){_0x146a22[_0xa83e('0x81')]=![];_0x146a22[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x7c')];loggerSyncQueueSummary[_0xa83e('0x45')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x146a22[_0xa83e('0x64')],_0xa83e('0x83'));}else{_0x146a22[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x84')];loggerSyncQueueSummary[_0xa83e('0x45')](_0xa83e('0x85'),_0x146a22[_0xa83e('0x64')],_0xa83e('0x86'));}emitCampaignSummary(_0x146a22);}}function myreject(_0x18cf62){return function(_0x47d195){return _0x18cf62(msgResponse('[ifTime][Action]',_0xa83e('0x87'),JSON[_0xa83e('0x76')](_0x47d195)));};}Dialer[_0xa83e('0x1a')][_0xa83e('0x88')]=function(_0x2c2c5a){return!_[_0xa83e('0x58')](_0x2c2c5a)&&_0x2c2c5a&&!_[_0xa83e('0x58')](_0x2c2c5a[_0xa83e('0x64')])&&!_[_0xa83e('0x58')](_0x2c2c5a[_0xa83e('0x89')])&&_0x2c2c5a[_0xa83e('0x89')]&&(this[_0xa83e('0x23')][util[_0xa83e('0x48')](_0xa83e('0x8a'),_0x2c2c5a[_0xa83e('0x64')])]['status']===_0xa83e('0x8b')||this[_0xa83e('0x23')][util[_0xa83e('0x48')](_0xa83e('0x8a'),_0x2c2c5a[_0xa83e('0x64')])]['status']===_0xa83e('0x8c'));};Dialer[_0xa83e('0x1a')]['checkIsTrunkReachable']=function(_0xb7617d){var _0x26362f=this;return function(){if(!_0x26362f[_0xa83e('0x88')](_0xb7617d[_0xa83e('0x8d')])){if(!_0x26362f[_0xa83e('0x88')](_0xb7617d[_0xa83e('0x8e')])){_0xb7617d['message']=utils[_0xa83e('0x6d')]['TRUNK_NOT_REACHABLE'];throw _0xb7617d[_0xa83e('0x64')]+_0xa83e('0x8f');}}};};Dialer[_0xa83e('0x1a')][_0xa83e('0x90')]=function(_0x4434f7,_0x200719,_0x1cb09a,_0x4e9295){var _0x33e5f1=this;return function(){var _0x27efce=!![];return _0x33e5f1[_0xa83e('0x91')](_0x4434f7,_0x200719,_0x1cb09a,_0x4e9295,_0x27efce);};};Dialer[_0xa83e('0x1a')][_0xa83e('0x92')]=function(_0x4c4d6d,_0x1825b3,_0x1897e6,_0x2a26bf){var _0x4763ed=this;return function(){var _0x357945=![];return _0x4763ed[_0xa83e('0x91')](_0x4c4d6d[_0xa83e('0x79')],_0x1825b3,_0x1897e6,_0x2a26bf,_0x357945);};};Dialer[_0xa83e('0x1a')][_0xa83e('0x91')]=function(_0x5ec314,_0x3df4c9,_0x393dd7,_0x52136c,_0x34dc0c){var _0x5ec068=[];return new Promise(function(_0x7aa778,_0x46a44e){if(!isNotNull(_0x5ec314)){_0x52136c[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x78')];return _0x46a44e(msgResponse(_0xa83e('0x93'),_0xa83e('0x94'),_0x393dd7+'\x20Intervals\x20is\x20null\x20'));}if(_[_0xa83e('0x4a')](_0x5ec314)){_0x52136c[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x95')];return _0x46a44e(msgResponse(_0xa83e('0x93'),_0xa83e('0x94'),_0x393dd7+_0xa83e('0x96')));}if(_0x3df4c9&&_[_0xa83e('0x58')](config['timezones'][_0x3df4c9])){_0x52136c[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')]['UNKNOWN_TIMEZONE'];return _0x46a44e(msgResponse(_0xa83e('0x93'),_0xa83e('0x94'),_0x393dd7+_0xa83e('0x97')+_0x3df4c9));}if(_[_0xa83e('0x98')](_0x5ec314)){for(var _0x46d8d2=0x0;_0x46d8d2<_0x5ec314[_0xa83e('0x99')];_0x46d8d2+=0x1){_0x5ec068[_0xa83e('0x9a')](ami[_0xa83e('0x9b')]({'action':_0xa83e('0x9c'),'command':util[_0xa83e('0x48')](_0xa83e('0x9d'),_0x5ec314[_0x46d8d2][_0xa83e('0x9e')],!_[_0xa83e('0x58')](config[_0xa83e('0x9f')][_0x3df4c9])?_0x3df4c9:'')})[_0xa83e('0x43')](function(_0x29aee5){return _0x29aee5['content'][_0xa83e('0xa0')]('true')>=0x0;})[_0xa83e('0xa1')](myreject(_0x46a44e)));}}else{_0x5ec068['push'](ami[_0xa83e('0x9b')]({'action':_0xa83e('0x9c'),'command':util['format'](_0xa83e('0x9d'),_0x5ec314,!_['isUndefined'](config[_0xa83e('0x9f')][_0x3df4c9])?_0x3df4c9:'')})[_0xa83e('0x43')](function(_0xc5d66c){return _0xc5d66c[_0xa83e('0xa2')][_0xa83e('0xa0')](_0xa83e('0xa3'))>=0x0;})[_0xa83e('0xa1')](myreject(_0x46a44e)));}Promise[_0xa83e('0xa4')](_0x5ec068)['then'](function(_0x5064fb){var _0x8a8347=_['some'](_0x5064fb);if(_0x8a8347){return _0x7aa778(_0x8a8347);}else{_0x52136c[_0xa83e('0x6c')]=_0x34dc0c?utils[_0xa83e('0x6d')][_0xa83e('0xa5')]:utils['CAMPAIGN_STATUS'][_0xa83e('0xa6')];return _0x46a44e(msgResponse(_0xa83e('0xa7'),_0xa83e('0x94'),'Global:\x20'+_0x34dc0c+'\x20'+_0x393dd7+_0xa83e('0xa8')+util[_0xa83e('0x47')](_0x5ec314,{'showHidden':![],'depth':null})+_0xa83e('0xa9')+_0x3df4c9));}})[_0xa83e('0xa1')](function(_0x2f6086){return _0x46a44e(msgResponse('ifTime',_0xa83e('0x94'),JSON[_0xa83e('0x76')](_0x2f6086)));});});};Dialer[_0xa83e('0x1a')][_0xa83e('0xaa')]=function(){var _0x4596e3=this;return cmHopper[_0xa83e('0xab')]({'active':![]},{'where':{'active':!![]}})[_0xa83e('0x43')](function(){setInterval(function(){_0x4596e3['syncCampaigns']();},0x3e8);});};Dialer[_0xa83e('0x1a')]['syncCampaigns']=function(){var _0x54bf63=this;var _0x239f10;for(var _0x27e91a in this[_0xa83e('0x21')]){if(typeof this[_0xa83e('0x21')][_0x27e91a]!==_0xa83e('0xac')){_0x239f10=this['campaigns'][_0x27e91a];if(utils[_0xa83e('0x7e')](_0x239f10)&&utils[_0xa83e('0x7b')](_0x239f10)){_0x239f10[_0xa83e('0x81')]=!![];Promise[_0xa83e('0xad')]()['then'](checkIsIVRCampaignActive(_0x239f10))['then'](checkInterval(_0x239f10))[_0xa83e('0x43')](_0x54bf63[_0xa83e('0xae')](_0x239f10))['then'](_0x54bf63[_0xa83e('0x90')](_0x239f10[_0xa83e('0xaf')],_0x239f10[_0xa83e('0xb0')],_0x239f10['name'],_0x239f10))['then'](_0x54bf63['checkIfTimeIntervals'](_0x239f10['Interval'],_0x239f10[_0xa83e('0xb0')],_0x239f10[_0xa83e('0x64')],_0x239f10))[_0xa83e('0x43')](_0x54bf63[_0xa83e('0xb1')](_0x239f10))[_0xa83e('0xa1')](loggerCatchQueueSummary('[syncCampaigns]',_0x239f10));}else{notSendMessagesCampaign(_0x239f10);}}}};Dialer[_0xa83e('0x1a')]['checkDialMethod']=function(_0x50d066){if(_0x50d066[_0xa83e('0xb2')]!=='predictive'){clearPredictiveAttributes(_0x50d066);}switch(_0x50d066[_0xa83e('0xb2')]){case _0xa83e('0xb3'):this['handlePower'](_0x50d066,0x1);break;case _0xa83e('0xb4'):this[_0xa83e('0xb5')](_0x50d066,_0x50d066[_0xa83e('0xb6')]);break;case _0xa83e('0xa'):this['predictive'](_0x50d066);break;case'booked':this[_0xa83e('0xb5')](_0x50d066,0x1);break;default:logger[_0xa83e('0x68')](_0xa83e('0xb7'),_0x50d066['name'],_0xa83e('0xb8'));}};Dialer['prototype'][_0xa83e('0x93')]=function(_0x56490e,_0x213e73){var _0x4ca284=_0x56490e['dialTimezone'];var _0x1f0c3f=_0x213e73?_0x56490e['dialGlobalInterval']:_0x56490e['Interval'][_0xa83e('0x79')];logger[_0xa83e('0xb9')](_0xa83e('0xba'),_0x1f0c3f,_0x4ca284,_0x56490e[_0xa83e('0x64')],util[_0xa83e('0x48')]('Voice\x20Queue\x20%s\x20$s',_0x56490e['name'],_0x56490e['id']));var _0x33d330=null;return Interval[_0xa83e('0xbb')](_0x1f0c3f,_0x4ca284)[_0xa83e('0x43')](function(_0x131f90){if(_0x131f90===!![]){return _0x131f90;}else{_0x56490e[_0xa83e('0x6c')]=_0x213e73?utils[_0xa83e('0x6d')][_0xa83e('0xa5')]:utils[_0xa83e('0x6d')][_0xa83e('0xa6')];_0x33d330=msgResponse(_0xa83e('0xa7'),'Failure',_0xa83e('0xbc')+_0x213e73+'\x20'+_0x56490e['name']+_0xa83e('0xa8')+util[_0xa83e('0x47')](_0x1f0c3f,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x4ca284);}if(_0x33d330!==null){logger[_0xa83e('0xb9')](_0xa83e('0xbd'),_0x33d330);_0x33d330[_0xa83e('0xbe')]=_0x213e73;throw _0x33d330;}})[_0xa83e('0xa1')](function(_0x2a4152){logger[_0xa83e('0x68')]('AMI\x20IfTime',_0x2a4152);throw msgResponse(_0xa83e('0xbf'),_0xa83e('0x87'),util['inspect'](_0x2a4152,{'showHidden':![],'depth':null}));});};Dialer['prototype'][_0xa83e('0x2f')]=function(_0x5596ab){if(this[_0xa83e('0x20')][_0x5596ab[_0xa83e('0xc0')]]){if(this[_0xa83e('0x28')][_0x5596ab['uniqueid']]&&this[_0xa83e('0x28')][_0x5596ab[_0xa83e('0xc1')]]['type']!==_0xa83e('0xc2')){this[_0xa83e('0xc3')](this['voiceQueues'][_0x5596ab[_0xa83e('0xc0')]]);this[_0xa83e('0x28')][_0x5596ab[_0xa83e('0xc1')]][_0xa83e('0xc4')]=moment()['format'](_0xa83e('0xc5'));}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x36')]=function(_0x5e3eb3){var _0x53fbd4=this[_0xa83e('0x28')][_0x5e3eb3[_0xa83e('0xc1')]];if(this[_0xa83e('0x20')][_0x5e3eb3['queue']]){if(_0x53fbd4&&_0x53fbd4[_0xa83e('0xc6')]!==_0xa83e('0xc2')){delete this['uniqueId'][_0x5e3eb3[_0xa83e('0xc1')]];this['voiceQueues'][_0x5e3eb3[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;var _0x316018=new AgentComplete(_0x53fbd4,_0x5e3eb3);if(_0x5e3eb3[_0xa83e('0xc8')]===_0xa83e('0xc9')){_0x316018[_0xa83e('0xca')]=this[_0xa83e('0x20')][_0x5e3eb3[_0xa83e('0xc0')]][_0xa83e('0xcb')]&&this[_0xa83e('0x20')][_0x5e3eb3['queue']][_0xa83e('0xcc')]?moment()[_0xa83e('0x48')](_0xa83e('0xc5')):undefined;}hopperUtils[_0xa83e('0xcd')](_0x316018)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xce')));hopperUtils['moveContactManagedDialer'](_0x316018)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xcf')));}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x31')]=function(_0x205527){var _0x2b3c33=this[_0xa83e('0x28')][_0x205527[_0xa83e('0xc1')]];var _0x5b1d1c=this;var _0xaa3f0f=![];var _0x2c2a79;var _0x680ad8;if(this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]]){if(_0x2b3c33&&_0x2b3c33[_0xa83e('0xc6')]!==_0xa83e('0xc2')){delete this['uniqueId'][_0x205527[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]]);_0x2b3c33[_0xa83e('0xd0')]=moment()[_0xa83e('0x48')](_0xa83e('0xc5'));var _0x24733a=new QueueCallerAbandon(_0x2b3c33,_0x205527);if(utils[_0xa83e('0x63')](_0x2b3c33[_0xa83e('0xd0')],_0x2b3c33['responsetime'])>=_0x2b3c33[_0xa83e('0xd1')]){this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0x51')]+=0x1;this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xd2')]+=0x1;this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xd3')]+=0x1;_0x24733a['state']=0xa;_0x24733a[_0xa83e('0xd4')]=_0xa83e('0xd5');_0x24733a[_0xa83e('0xd6')]=_0xa83e('0xd7');_0x24733a['agiafterat']=this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xcb')]?moment()[_0xa83e('0x48')](_0xa83e('0xc5')):undefined;_0x24733a[_0xa83e('0xd8')]+=0x1;_0x24733a[_0xa83e('0xd9')]+=0x1;_0x2c2a79=this['voiceQueues'][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xda')];_0x680ad8=this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0xa83e('0xdb')](_0x24733a,_0x24733a[_0xa83e('0xdc')],_0x2b3c33[_0xa83e('0xdd')])[_0xa83e('0x43')](function(_0x8e37f1){_0xaa3f0f=_0x8e37f1['additional']==0x1;if(_0x24733a['countdropretry']>=_0x5b1d1c[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xde')]){_0x5b1d1c[_0xa83e('0xdf')](_0x24733a,_0x8e37f1['additional']);}else{hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x24733a[_0xa83e('0xd8')],'scheduledat':moment()['add'](_0x5b1d1c[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xda')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x2b3c33['ContactId'],'ListId':_0x2b3c33[_0xa83e('0xe1')],'VoiceQueueId':_0x2b3c33[_0xa83e('0xe2')]||undefined,'CampaignId':_0x2b3c33[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xe4')));var _0xbfb250=new History(_0x24733a);_0xbfb250['state']=0xa;_0xbfb250[_0xa83e('0xd4')]='Drop';_0xbfb250[_0xa83e('0x72')]=moment()[_0xa83e('0x48')](_0xa83e('0xc5'));_0xbfb250[_0xa83e('0xe5')]=_0xbfb250[_0xa83e('0x72')];_0xbfb250[_0xa83e('0xe6')]=_0x24733a[_0xa83e('0xe6')];_0xbfb250[_0xa83e('0xe7')]=_0x24733a[_0xa83e('0xe7')];hopperUtils['createHistory'](_0xbfb250)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xe8')));}})[_0xa83e('0x43')](function(){if(_0xaa3f0f)hopperUtils[_0xa83e('0xe9')](_0x24733a,_0x2c2a79,_0x680ad8)[_0xa83e('0x43')](function(){return 0x1;});});}else{this[_0xa83e('0x20')][_0x205527['queue']][_0xa83e('0x52')]+=0x1;this['voiceQueues'][_0x205527[_0xa83e('0xc0')]]['outboundDropCallsDayCallersExit']+=0x1;_0x24733a[_0xa83e('0xdc')]=0xb;_0x24733a[_0xa83e('0xd4')]='Abandoned';_0x24733a[_0xa83e('0xd6')]='CALLEREXIT';_0x24733a[_0xa83e('0xea')]+=0x1;_0x24733a[_0xa83e('0xd9')]+=0x1;_0x2c2a79=this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xeb')];_0x680ad8=this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xec')];hopperUtils[_0xa83e('0xdb')](_0x24733a,_0x24733a['state'],_0x2b3c33['voiceQueue'])[_0xa83e('0x43')](function(_0x253137){if(_0x24733a[_0xa83e('0xea')]>=_0x5b1d1c['voiceQueues'][_0x205527['queue']][_0xa83e('0xed')]){_0x5b1d1c[_0xa83e('0xdf')](_0x24733a,_0x253137['additional']);}else{hopperUtils[_0xa83e('0xee')]({'active':![],'countabandonedretry':_0x24733a['countabandonedretry'],'scheduledat':moment()[_0xa83e('0xef')](_0x5b1d1c[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xeb')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x2b3c33['ContactId'],'ListId':_0x2b3c33[_0xa83e('0xe1')],'VoiceQueueId':_0x2b3c33[_0xa83e('0xe2')]||undefined,'CampaignId':_0x2b3c33[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xf0')));var _0x3e9f1e=new History(_0x24733a);_0x3e9f1e['state']=0xb;_0x3e9f1e[_0xa83e('0xd4')]=_0xa83e('0xf1');_0x3e9f1e['starttime']=moment()[_0xa83e('0x48')](_0xa83e('0xc5'));_0x3e9f1e[_0xa83e('0xe5')]=_0x3e9f1e[_0xa83e('0x72')];_0x3e9f1e[_0xa83e('0xe6')]=_0x24733a['calleridname'];_0x3e9f1e[_0xa83e('0xe7')]=_0x24733a['calleridnum'];hopperUtils[_0xa83e('0xcd')](_0x3e9f1e)['catch'](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0xa83e('0x43')](function(){if(_0xaa3f0f)hopperUtils[_0xa83e('0xe9')](_0x24733a,_0x2c2a79,_0x680ad8)['then'](function(){return 0x1;});});}}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x3c')]=function(_0x204c0b){if(this[_0xa83e('0x26')][_0x204c0b[_0xa83e('0xc1')]]){this[_0xa83e('0x26')][_0x204c0b[_0xa83e('0xc1')]][_0xa83e('0xf2')]=_0x204c0b[_0xa83e('0xf2')];}if(this['uniqueId'][_0x204c0b[_0xa83e('0xc1')]]){this[_0xa83e('0x28')][_0x204c0b[_0xa83e('0xc1')]][_0xa83e('0xf2')]=_0x204c0b[_0xa83e('0xf2')];}};Dialer[_0xa83e('0x1a')][_0xa83e('0xf3')]=function(_0x330a88){if(!this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]]){return;}var _0x25f87e=this[_0xa83e('0x20')][this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xc0')]]['strategy']||_0xa83e('0xf5');if(_0x25f87e===_0xa83e('0xf6')){if(this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]]&&_[_0xa83e('0xf7')](this[_0xa83e('0x26')][_0x330a88['actionid']]['locked'])&&_0x330a88['status']==='1'&&_0x330a88['paused']==='0'){if(this[_0xa83e('0x22')][_0x330a88[_0xa83e('0xf8')]]){if(!this[_0xa83e('0x22')][_0x330a88[_0xa83e('0xf8')]]['locked']){this[_0xa83e('0x22')][_0x330a88[_0xa83e('0xf8')]]['locked']=!![];this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xf9')]=!![];this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xf8')]=_0x330a88[_0xa83e('0xf8')];}}}}else if(_0x25f87e==='rrmemory'){if(this[_0xa83e('0x26')][_0x330a88['actionid']]){if(this[_0xa83e('0x22')][_0x330a88[_0xa83e('0xf8')]]){this['actions'][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xf8')]=_0x330a88[_0xa83e('0xf8')];if(_[_0xa83e('0xf7')](this[_0xa83e('0xfa')][this['actions'][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xc0')]])){this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xc0')]]=[];}this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]]['queue']]['push'](_[_0xa83e('0x62')](_[_0xa83e('0xfb')](this[_0xa83e('0x26')][_0x330a88['actionid']],[_0xa83e('0xfc'),_0xa83e('0xf8')]),{'status':_0x330a88[_0xa83e('0xfd')],'paused':_0x330a88['paused']}));}}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x40')]=function(_0x226652){if(!this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]){return;}var _0x30b042=this;var _0x3faa15=this[_0xa83e('0x20')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']];var _0x3e2151=_0x3faa15['strategy']||'rrmemory';if(_0x3e2151===_0xa83e('0xf6')){if(this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]&&this[_0xa83e('0x26')][_0x226652['actionid']][_0xa83e('0xf8')]){this[_0xa83e('0x1f')][_0xa83e('0xfe')](this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xfc')],this[_0xa83e('0x26')][_0x226652['actionid']][_0xa83e('0xf8')])[_0xa83e('0xa1')](function(_0x1f3287){logger[_0xa83e('0x68')](_0xa83e('0xff'),util[_0xa83e('0x47')](_0x1f3287,{'showHidden':![],'depth':null}));})['finally'](function(){_0x30b042[_0xa83e('0xc3')](_0x30b042[_0xa83e('0x20')][_0x30b042[_0xa83e('0x26')][_0x226652['actionid']]['queue']]);_0x30b042[_0xa83e('0x22')][_0x30b042['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xf8')]][_0xa83e('0xf9')]=![];delete _0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);});}else{this[_0xa83e('0xc3')](this['voiceQueues'][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0x100')],'ListId':this[_0xa83e('0x26')][_0x226652['actionid']][_0xa83e('0xe1')],'VoiceQueueId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe2')]||undefined,'CampaignId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x101')));delete this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);}}else if(_0x3e2151===_0xa83e('0xf5')){var _0x1dad6c;if(this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]&&!_[_0xa83e('0x4a')](this['queueBooked'][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']])){if(this[_0xa83e('0x2c')][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']]){this[_0xa83e('0x2c')][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]=this[_0xa83e('0x2c')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]?this['queueBookedRR'][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]:this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']]?this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]['_rr']||0x0:0x0;}this[_0xa83e('0xfa')][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]][_0xa83e('0x102')]=this[_0xa83e('0x2c')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]];for(var _0x57bd31=0x0;_0x57bd31<this[_0xa83e('0xfa')][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]][_0xa83e('0x99')];_0x57bd31+=0x1){_0x1dad6c=rr(this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]);this['queueBookedRR'][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]=this['queueBooked'][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]][_0xa83e('0x102')];if(_0x1dad6c[_0xa83e('0xfd')]==='1'&&_0x1dad6c[_0xa83e('0x103')]==='0'){break;}}if(!_[_0xa83e('0xf7')](_0x1dad6c)){this[_0xa83e('0x22')][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')]=_['isUndefined'](this[_0xa83e('0x22')][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')])?!![]:this['agents'][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')];}loggerBooked[_0xa83e('0x4b')](_0xa83e('0x105'),_0x226652[_0xa83e('0xf4')],_0xa83e('0x106'),JSON['stringify'](_[_0xa83e('0xfb')](this['agents'][_0x1dad6c[_0xa83e('0xf8')]],[_0xa83e('0x64'),_0xa83e('0x104')])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x1dad6c[_0xa83e('0xfc')]));if(!_['isNil'](_0x1dad6c)&&_0x1dad6c[_0xa83e('0xfd')]==='1'&&_0x1dad6c[_0xa83e('0x103')]==='0'&&this[_0xa83e('0x22')][_0x1dad6c['stateinterface']]['unlockRR']){this[_0xa83e('0x22')][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')]=![];this[_0xa83e('0xfa')][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]=[];this[_0xa83e('0x1f')][_0xa83e('0xfe')](_0x1dad6c['idHopper'],_0x1dad6c[_0xa83e('0xf8')])[_0xa83e('0xa1')](function(_0x5a137c){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0xa83e('0x47')](_0x5a137c,{'showHidden':![],'depth':null}));})[_0xa83e('0x1d')](function(){_0x30b042[_0xa83e('0xc3')](_0x30b042[_0xa83e('0x20')][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]);setTimeout(function(){_0x30b042[_0xa83e('0x22')][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')]=!![];loggerBooked[_0xa83e('0x4b')](_0xa83e('0x107'),_0x226652[_0xa83e('0xf4')],_0xa83e('0x106'),JSON[_0xa83e('0x76')](_['pick'](_0x30b042[_0xa83e('0x22')][_0x1dad6c['stateinterface']],['name','unlockRR'])),'contactAgent-idHopper:\x20',JSON[_0xa83e('0x76')](_0x1dad6c['idHopper']));},0xc7);delete _0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15,_0x226652['actionid']);});}else{loggerBooked[_0xa83e('0x4b')](_0xa83e('0x108'));this[_0xa83e('0xc3')](this[_0xa83e('0x20')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']]);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0x100')],'ListId':this['actions'][_0x226652[_0xa83e('0xf4')]]['ListId'],'VoiceQueueId':this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe2')]||undefined,'CampaignId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x101')));delete this['actions'][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);}}else{loggerBooked[_0xa83e('0x4b')](_0xa83e('0x109'));this[_0xa83e('0xc3')](this[_0xa83e('0x20')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']]);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0x100')],'ListId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe1')],'VoiceQueueId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe2')]||undefined,'CampaignId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x10a')));delete this['actions'][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);}}else{loggerBooked[_0xa83e('0x4b')]('[booked][unlock3]');this[_0xa83e('0xc3')](this[_0xa83e('0x20')][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0x100')],'ListId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe1')],'VoiceQueueId':this[_0xa83e('0x26')][_0x226652['actionid']]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x10b')));delete this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);}};Dialer[_0xa83e('0x1a')]['syncOriginateResponse']=function(_0x2eede7){var _0x21d95d=this[_0xa83e('0x26')][_0x2eede7[_0xa83e('0xf4')]];if(_0x21d95d){delete this[_0xa83e('0x26')][_0x2eede7['actionid']];_0x21d95d['responsetime']=moment()[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss');var _0x11b535=_0x21d95d[_0xa83e('0xc6')]===_0xa83e('0xc2')?this[_0xa83e('0x21')][_0x21d95d['queue']]:this[_0xa83e('0x20')][_0x21d95d[_0xa83e('0x10c')]()];if(_0x2eede7[_0xa83e('0x10d')]!=='Success'){this[_0xa83e('0xc3')](_0x11b535);return this[_0xa83e('0x10e')](_0x21d95d,_0x11b535,_0x2eede7)[_0xa83e('0xa1')](loggerCatch('[callProgressDetecting]\x20'));}this[_0xa83e('0x28')][_0x2eede7[_0xa83e('0xc1')]]=_0x21d95d;}};Dialer[_0xa83e('0x1a')][_0xa83e('0x10f')]=function(_0x31116e){var _0x489c75=this;var _0x2a856c=this[_0xa83e('0x28')][_0x31116e['uniqueid']];var _0x282c12;if(!_[_0xa83e('0xf7')](_0x31116e)&&!_[_0xa83e('0xf7')](_0x31116e['variable'])&&!_['isNil'](_0x31116e['variable']['amdstatus'])&&_0x31116e[_0xa83e('0x110')]===_0xa83e('0x111')&&_0x2a856c){if(_0x2a856c[_0xa83e('0xc6')]!==_0xa83e('0xc2')&&this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]]['dialAMDActive']&&_0x31116e[_0xa83e('0x112')]===_0xa83e('0x113')){delete this[_0xa83e('0x28')][_0x31116e['uniqueid']];this[_0xa83e('0xc3')](this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]]);this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0x114')]+=0x1;_0x282c12=new Hangup(_0x2a856c,_0x31116e);_0x282c12[_0xa83e('0xdc')]=0x12;_0x282c12['statedesc']='HangupInAMD';_0x282c12[_0xa83e('0x115')]=_0xa83e('0x116');ami[_0xa83e('0x117')](_0xa83e('0x118'),ut['buildObj'](_0x282c12,'amd'));this['saveInDb'](_0x282c12,_0xa83e('0x119'),_0xa83e('0x11a'));}if(_0x2a856c[_0xa83e('0xc6')]!=='ivr'&&this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]]['dialAMDActive']&&_0x31116e[_0xa83e('0x112')]===_0xa83e('0x11b')){return new Promise(function(_0x123de3,_0x17c5d6){delete _0x489c75[_0xa83e('0x28')][_0x31116e[_0xa83e('0xc1')]];_0x489c75[_0xa83e('0xc3')](_0x489c75['voiceQueues'][_0x2a856c['queue']]);_0x489c75['voiceQueues'][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;_0x489c75['voiceQueues'][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0x114')]+=0x1;var _0x231116=_0x489c75[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]];var _0x4a499d=new Hangup(_0x2a856c,_0x31116e);_0x4a499d[_0xa83e('0xdc')]=0x13;_0x4a499d[_0xa83e('0xd4')]=_0xa83e('0x11c');_0x4a499d[_0xa83e('0x115')]='AMD';_0x4a499d[_0xa83e('0x11d')]+=0x1;_0x4a499d[_0xa83e('0xd9')]+=0x1;_0x4a499d[_0xa83e('0x11e')]=!![];ami['emit'](_0xa83e('0x118'),ut[_0xa83e('0x11f')](_0x4a499d,_0xa83e('0x11e')));hopperUtils[_0xa83e('0xcd')](_0x4a499d)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x4a499d[_0xa83e('0x120')]+_0x4a499d[_0xa83e('0x121')]+_0x4a499d[_0xa83e('0x122')]+_0x4a499d[_0xa83e('0x123')]+_0x4a499d[_0xa83e('0xd8')]+_0x4a499d[_0xa83e('0xea')]+_0x4a499d[_0xa83e('0x11d')]+_0x4a499d[_0xa83e('0x124')]>=_0x231116[_0xa83e('0x125')]){_0x489c75['stateGlobal'](_0x4a499d,_0x123de3,_0x17c5d6,'reason19\x20machine....');}else{if(_0x4a499d['countmachineretry']>=_0x231116[_0xa83e('0x126')]){_0x489c75['createStateFinal'](_0x4a499d,_0x123de3,_0x17c5d6,_0xa83e('0x127'));}else{hopperUtils[_0xa83e('0xee')]({'active':![],'countmachineretry':_0x4a499d[_0xa83e('0x11d')],'scheduledat':moment()[_0xa83e('0xef')](_0x231116[_0xa83e('0x128')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x4a499d[_0xa83e('0x100')],'ListId':_0x4a499d[_0xa83e('0xe1')],'VoiceQueueId':_0x4a499d[_0xa83e('0xe2')]||undefined,'CampaignId':_0x4a499d[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0x129')));_0x123de3({'reschedule':0x1});}}});}if(_0x2a856c['type']===_0xa83e('0xc2')&&this[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]]['dialAMDActive']&&_0x31116e[_0xa83e('0x112')]===_0xa83e('0x113')){delete this[_0xa83e('0x28')][_0x31116e[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]]);_0x282c12=new Hangup(_0x2a856c,_0x31116e);_0x282c12[_0xa83e('0xdc')]=0x12;_0x282c12[_0xa83e('0xd4')]='HangupInAMD';_0x282c12[_0xa83e('0x115')]=_0xa83e('0x116');ami['emit']('custom:amd',ut[_0xa83e('0x11f')](_0x282c12,_0xa83e('0x11e')));this[_0xa83e('0x12a')](_0x282c12,_0xa83e('0x12b'),_0xa83e('0x12c'));}if(_0x2a856c[_0xa83e('0xc6')]===_0xa83e('0xc2')&&this[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0x12d')]&&_0x31116e[_0xa83e('0x112')]===_0xa83e('0x11b')){return new Promise(function(_0x2846f0,_0x2c4714){delete _0x489c75[_0xa83e('0x28')][_0x31116e[_0xa83e('0xc1')]];_0x489c75['updateOriginated'](_0x489c75['campaigns'][_0x2a856c[_0xa83e('0xc0')]]);_0x489c75[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;_0x489c75[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0x114')]+=0x1;var _0x21de68=_0x489c75[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]];var _0x38d171=new Hangup(_0x2a856c,_0x31116e);_0x38d171['state']=0x13;_0x38d171[_0xa83e('0xd4')]='Machine';_0x38d171[_0xa83e('0x115')]=_0xa83e('0x116');_0x38d171[_0xa83e('0x11d')]+=0x1;_0x38d171[_0xa83e('0xd9')]+=0x1;_0x38d171['amd']=!![];ami['emit']('custom:amd',ut['buildObj'](_0x38d171,_0xa83e('0x11e')));hopperUtils[_0xa83e('0xcd')](_0x38d171)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x12e')));if(_0x38d171[_0xa83e('0x120')]+_0x38d171[_0xa83e('0x121')]+_0x38d171['countnoanswerretry']+_0x38d171[_0xa83e('0x123')]+_0x38d171[_0xa83e('0xd8')]+_0x38d171['countabandonedretry']+_0x38d171[_0xa83e('0x11d')]+_0x38d171['countagentrejectretry']>=_0x21de68[_0xa83e('0x125')]){_0x489c75['stateGlobal'](_0x38d171,_0x2846f0,_0x2c4714,_0xa83e('0x12f'));}else{if(_0x38d171[_0xa83e('0x11d')]>=_0x21de68[_0xa83e('0x126')]){_0x489c75[_0xa83e('0x130')](_0x38d171,_0x2846f0,_0x2c4714,_0xa83e('0x127'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x38d171[_0xa83e('0x11d')],'scheduledat':moment()[_0xa83e('0xef')](_0x21de68[_0xa83e('0x128')],_0xa83e('0xe0'))[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x38d171[_0xa83e('0x100')],'ListId':_0x38d171[_0xa83e('0xe1')],'VoiceQueueId':_0x38d171[_0xa83e('0xe2')]||undefined,'CampaignId':_0x38d171[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0x129')));_0x2846f0({'reschedule':0x1});}}});}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x3b')]=function(_0x121302){var _0x1fc8c0=this[_0xa83e('0x28')][_0x121302[_0xa83e('0xc1')]];var _0x3ad8db;if(_0x1fc8c0&&_0x1fc8c0[_0xa83e('0xc6')]===_0xa83e('0xc2')){delete this[_0xa83e('0x28')][_0x121302[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this[_0xa83e('0x21')][_0x1fc8c0[_0xa83e('0xc0')]]);this[_0xa83e('0x21')][_0x1fc8c0[_0xa83e('0xc0')]][_0xa83e('0x131')]+=0x1;_0x3ad8db=new Hangup(_0x1fc8c0,_0x121302);hopperUtils[_0xa83e('0xcd')](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x132')));hopperUtils[_0xa83e('0x133')](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x134')));}if(_0x1fc8c0&&_0x1fc8c0[_0xa83e('0xc6')]!=='ivr'&&isNotNull(this[_0xa83e('0x20')][_0x1fc8c0['queue']][_0xa83e('0x135')])){delete this[_0xa83e('0x28')][_0x121302[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this[_0xa83e('0x20')][_0x1fc8c0[_0xa83e('0xc0')]]);this[_0xa83e('0x20')][_0x1fc8c0[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;this[_0xa83e('0x20')][_0x1fc8c0['queue']][_0xa83e('0x114')]+=0x1;_0x3ad8db=new Hangup(_0x1fc8c0,_0x121302);_0x3ad8db[_0xa83e('0xdc')]=0x10;_0x3ad8db['statedesc']=_0xa83e('0x136');_0x3ad8db['membername']='AGI';hopperUtils['createHistory'](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x132')));hopperUtils[_0xa83e('0x133')](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x134')));}if(_0x1fc8c0&&_0x1fc8c0[_0xa83e('0xc6')]!=='ivr'&&!isNotNull(this[_0xa83e('0x20')][_0x1fc8c0[_0xa83e('0xc0')]][_0xa83e('0x135')])){delete this[_0xa83e('0x28')][_0x121302[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this['voiceQueues'][_0x1fc8c0[_0xa83e('0xc0')]]);this[_0xa83e('0x20')][_0x1fc8c0[_0xa83e('0xc0')]][_0xa83e('0x137')]+=0x1;_0x3ad8db=new Hangup(_0x1fc8c0,_0x121302);_0x3ad8db[_0xa83e('0xdc')]=0xc;_0x3ad8db[_0xa83e('0xd4')]=_0x121302[_0xa83e('0x138')];_0x3ad8db[_0xa83e('0x115')]=_0xa83e('0x139');hopperUtils['createHistory'](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x132')));hopperUtils['moveContactManagedDialer'](_0x3ad8db)['catch'](loggerCatch(_0xa83e('0x134')));}};Dialer[_0xa83e('0x1a')][_0xa83e('0x38')]=function(_0x498d0b){var _0x188103=this;if(!_0x188103[_0xa83e('0x2d')][_0x498d0b[_0xa83e('0x64')]]){_0x188103['queuesSummary'][_0x498d0b[_0xa83e('0x64')]]={'running':![]};}else if(_0x188103[_0xa83e('0x2d')][_0x498d0b[_0xa83e('0x64')]][_0xa83e('0x13a')]===!![]){return;}else if(_0x188103['queuesSummary'][_0x498d0b['name']]['running']===![]){_0x188103[_0xa83e('0x2d')][_0x498d0b['name']]['running']=!![];}var _0x12ffcb=_0x188103['voiceQueues'][_0x498d0b[_0xa83e('0x64')]];var _0x11166c=_0x12ffcb[_0xa83e('0x6c')]!==utils[_0xa83e('0x6d')]['INACTIVE'];var _0x3185d1=utils[_0xa83e('0x13b')](_0x12ffcb);_0x12ffcb['statusMessage']=utils['getQueueCampaignStatusMessage'](_0x12ffcb,_0x188103[_0xa83e('0x23')]);Promise[_0xa83e('0xad')]()['then'](function(){if(_0x12ffcb[_0xa83e('0x13c')]===utils['CAMPAIGN_STATUS'][_0xa83e('0x7c')]){if(_0x11166c){clearPredictiveAttributes(_0x12ffcb);_0x498d0b[_0xa83e('0x2a')]=undefined;_0x498d0b[_0xa83e('0x2b')]=undefined;}if(_0x12ffcb[_0xa83e('0x13c')]===utils['CAMPAIGN_STATUS'][_0xa83e('0x7c')]){_0x498d0b['available']=0x0;_0x498d0b[_0xa83e('0x103')]=0x0;_0x498d0b[_0xa83e('0x13d')]=0x0;_0x498d0b['talking']=0x0;_0x498d0b['pTalking']=0x0;}}else if(_0x12ffcb[_0xa83e('0x13c')]===utils[_0xa83e('0x6d')][_0xa83e('0x13e')]&&!_0x3185d1){return _0x188103['ifTime'](_0x12ffcb,!![])[_0xa83e('0x43')](function(){return _0x188103[_0xa83e('0x93')](_0x12ffcb,![]);})[_0xa83e('0x43')](function(){return _0x188103[_0xa83e('0x13f')](_0x12ffcb);})['catch'](function(_0xdbe50d){loggerSyncQueueSummary[_0xa83e('0x45')](_0xa83e('0x140'),util['inspect'](_0xdbe50d,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x12ffcb);});}else{clearPredictiveAttributes(_0x12ffcb);}})['then'](function(){var _0x5e4f1d=_0x498d0b['compareToOutboundQueue'](_0x12ffcb);if(_0x5e4f1d||_0x12ffcb['queueSummaryCountersUpdated']){_0x12ffcb[_0xa83e('0x141')]=![];_0x498d0b[_0xa83e('0x142')](_0x12ffcb);Object[_0xa83e('0x143')](_0x12ffcb,_0x498d0b);emitOutboundVoiceQueueSummary(_0x498d0b);}_0x188103[_0xa83e('0x2d')][_0x12ffcb[_0xa83e('0x64')]][_0xa83e('0x13a')]=![];})['catch'](function(_0x488406){logger[_0xa83e('0x68')]('[syncQueueSummary]',util[_0xa83e('0x47')](_0x488406,{'showHidden':![],'depth':null}));_0x188103[_0xa83e('0x2d')][_0x12ffcb[_0xa83e('0x64')]][_0xa83e('0x13a')]=![];});};Dialer[_0xa83e('0x1a')][_0xa83e('0x39')]=_[_0xa83e('0x144')](function(){var _0x1a541d=_['filter'](this[_0xa83e('0x20')],function(_0x4566d3){return _0x4566d3[_0xa83e('0x145')];});var _0x4adc9a=_[_0xa83e('0x146')](this['agents'],function(_0x36841f){return _0x36841f[_0xa83e('0x147')]&&_0x36841f[_0xa83e('0xfd')]==='reachable';});if(_0x1a541d[_0xa83e('0x99')]>0x0&&_0x4adc9a[_0xa83e('0x99')]>0x0){return Promise[_0xa83e('0xad')]()[_0xa83e('0x43')](cmHopper[_0xa83e('0x148')](_[_0xa83e('0x149')](_0x1a541d,'id'),previewRecallmeReminderInterval,_[_0xa83e('0x149')](_0x4adc9a,'id')))['then'](function(_0x4895db){for(var _0x323616=0x0;_0x323616<_0x4895db['length'];_0x323616++){var _0x1c17d0=_0x4895db[_0x323616][_0xa83e('0x14a')][_0xa83e('0x64')];if(_0x1c17d0)io['to'](util[_0xa83e('0x48')](_0xa83e('0x14b'),_0x1c17d0))[_0xa83e('0x117')](_0xa83e('0x14c'),{'hopper':_0x4895db[_0x323616]});}})[_0xa83e('0xa1')](function(_0x553b03){logger[_0xa83e('0x68')](_0xa83e('0x14d'),_0x553b03);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0xa83e('0x1a')][_0xa83e('0x41')]=function(){var _0x1b8ff1=this;setInterval(function(){_0x1b8ff1[_0xa83e('0x14e')](_0x1b8ff1[_0xa83e('0x28')],'[uniqueid]');_0x1b8ff1[_0xa83e('0x14e')](_0x1b8ff1[_0xa83e('0x26')],_0xa83e('0x14f'));},0x32c8);};Dialer[_0xa83e('0x1a')][_0xa83e('0x14e')]=function(_0x3ee80e,_0x3747cd){var _0x58aed9=this;for(var _0x47271d in _0x3ee80e){if(typeof _0x3ee80e[_0x47271d]!==_0xa83e('0xac')){this[_0xa83e('0x1e')][_0xa83e('0x1b')](function(){if(!_[_0xa83e('0xf7')](_0x3ee80e[_0x47271d])){return ami[_0xa83e('0x9b')]({'action':_0xa83e('0xfd'),'channel':_0x3ee80e[_0x47271d]['channel']})[_0xa83e('0xa1')](function(_0x3f09f8){if(_0x3f09f8[_0xa83e('0x6c')]===_0xa83e('0x150')){setTimeout(function(){if(_0x3ee80e[_0x47271d]&&_0x3ee80e[_0x47271d][_0xa83e('0xc6')]!==_0xa83e('0xc2')){_0x58aed9[_0xa83e('0xc3')](_0x58aed9['voiceQueues'][_0x3ee80e[_0x47271d][_0xa83e('0xc0')]]);logger[_0xa83e('0x68')](_0xa83e('0x151'),_0x3747cd,_0x47271d,_0x3ee80e[_0x47271d][_0xa83e('0xc0')]);delete _0x3ee80e[_0x47271d];}if(_0x3ee80e[_0x47271d]&&_0x3ee80e[_0x47271d][_0xa83e('0xc6')]===_0xa83e('0xc2')){_0x58aed9[_0xa83e('0xc3')](_0x58aed9[_0xa83e('0x21')][_0x3ee80e[_0x47271d]['queue']]);logger[_0xa83e('0x68')](_0xa83e('0x152'),_0x3747cd,_0x47271d,_0x3ee80e[_0x47271d]['queue']);delete _0x3ee80e[_0x47271d];}},0x2328);}});}});}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x153')]=function(_0x548dcb){return Promise[_0xa83e('0xad')]()['then'](voiceQueueRt['getVoiceQueueRtPauses'](_0x548dcb))[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x154')));};Dialer[_0xa83e('0x1a')][_0xa83e('0xc3')]=function(_0xaaeb6f){if(!_[_0xa83e('0x58')](_0xaaeb6f)&&_0xaaeb6f!==null){if(typeof _0xaaeb6f[_0xa83e('0x82')]!==_0xa83e('0xac')){if(_0xaaeb6f['originated']>0x0){_0xaaeb6f[_0xa83e('0x82')]-=0x1;}else{logger[_0xa83e('0x68')](_0xa83e('0x155'));}}}else{logger['error'](_0xa83e('0x156'));}};Dialer['prototype'][_0xa83e('0x157')]=function(_0x39c280,_0xcd7477){var _0x5d4c5b=this;return function(_0x552b83){_0x5d4c5b[_0xa83e('0xc3')](_0xcd7477);logger[_0xa83e('0x68')](_0x39c280,util[_0xa83e('0x47')](_0x552b83,{'showHidden':![],'depth':null}));};};Dialer[_0xa83e('0x1a')][_0xa83e('0x158')]=function(_0x1d3625,_0x13dd62,_0x2df094){var _0x525d77={'state':0x19,'statedesc':_0xa83e('0x159')};this[_0xa83e('0xc3')](_0x13dd62);this['saveInDb'](_[_0xa83e('0x62')](_0x525d77,_[_0xa83e('0xfb')](_0x2df094,[_0xa83e('0x100'),_0xa83e('0xe1'),_0xa83e('0x15a'),_0xa83e('0xe2'),'CampaignId'])),_0xa83e('0x15b'),_0xa83e('0x15c'));logger[_0xa83e('0x68')](_0x1d3625);};Dialer[_0xa83e('0x1a')][_0xa83e('0x12a')]=function(_0xf02798,_0x8b15f4,_0x2186b5){hopperUtils[_0xa83e('0xcd')](_0xf02798)[_0xa83e('0xa1')](loggerCatch(_0x8b15f4));hopperUtils[_0xa83e('0x133')](_0xf02798)['catch'](loggerCatch(_0x2186b5));};Dialer['prototype']['queueCallerAbandonCreateState']=function(_0x6c3472,_0x30302f){hopperUtils['createHistory'](_0x6c3472)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xce')));if(_0x30302f==0x0){hopperUtils[_0xa83e('0x133')](_0x6c3472)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x15d')));}};Dialer['prototype'][_0xa83e('0x14d')]=function(_0x4e6739){return Promise[_0xa83e('0xad')]()[_0xa83e('0x43')](cmHopper['handlePreviewRecallNotifications'](_0x4e6739['id'],previewRecallmeReminderInterval))[_0xa83e('0x43')](function(_0x59bbbe){for(var _0x260415=0x0;_0x260415<_0x59bbbe[_0xa83e('0x99')];_0x260415++){var _0x32b96a=_0x59bbbe[_0x260415][_0xa83e('0x14a')][_0xa83e('0x64')];if(_0x32b96a)io['to'](util[_0xa83e('0x48')](_0xa83e('0x14b'),_0x32b96a))[_0xa83e('0x117')]('user:dialPreviewRecallReminder',{'hopper':_0x59bbbe[_0x260415]});}})[_0xa83e('0xa1')](function(){});};Dialer[_0xa83e('0x1a')][_0xa83e('0xb1')]=function(_0x3d99b6){var _0x2d9aa2=this;return function(){_0x2d9aa2['handleIvr'](_0x3d99b6);};};Dialer[_0xa83e('0x1a')][_0xa83e('0x15e')]=function(_0x2147bf,_0x4d7b96){var _0x152a90=this;var _0x12f69b=uuid['v4']();this['actions'][_0x12f69b]=new Action(_0x2147bf,_0x4d7b96,_0x12f69b);return new Promise(function(_0x156f0d,_0x5ced86){if(_[_0xa83e('0x58')](_0x2147bf)&&typeof _0x2147bf!=='object'){return _0x5ced86(msgResponse(_0xa83e('0x15f'),'Failure',_0xa83e('0x160')));}if(_['isUndefined'](_0x4d7b96[_0xa83e('0x161')])||_0x4d7b96['phone']===null){return _0x5ced86(msgResponse('originate',_0xa83e('0x94'),_0xa83e('0x162')));}var _0x214cd1={'XMD-CALLERID':_0x152a90[_0xa83e('0x26')][_0x12f69b][_0xa83e('0x163')](),'XMD-AGI':_0x2147bf[_0xa83e('0x135')]?util[_0xa83e('0x48')](_0xa83e('0x164'),ipAgi,_0x2147bf[_0xa83e('0x135')]):'NONE','XMD-AGIAFTER':_0x2147bf[_0xa83e('0xcb')]?util[_0xa83e('0x48')]('\x22agi://%s/square,%s\x22',ipAgi,_0x2147bf[_0xa83e('0xcb')]):_0xa83e('0x165'),'XMD-QUEUE':utils['isOutboundQueue'](_0x2147bf)?util[_0xa83e('0x48')](_0xa83e('0x166'),_0x2147bf[_0xa83e('0x64')],_0x2147bf[_0xa83e('0x167')]||'',_0x2147bf[_0xa83e('0xcc')]?'c':'',_0x2147bf[_0xa83e('0xd1')]||0x3):'NONE','XMD-CONTACTID':_0x4d7b96[_0xa83e('0x100')],'XMD-CDRTYPE':_0xa83e('0x8'),'CALLERID(all)':_0x152a90[_0xa83e('0x26')][_0x12f69b][_0xa83e('0x163')](),'XMD-AMD':_0x2147bf[_0xa83e('0x12d')]?_0xa83e('0x13e'):_0xa83e('0x165'),'XMD-DESTINATION':_0xa83e('0x111')};if(_0x2147bf[_0xa83e('0x12d')]){_0x214cd1['XMD-AMDINITIALSILENCE']=_0x2147bf[_0xa83e('0x168')]||0x9c4;_0x214cd1[_0xa83e('0x169')]=_0x2147bf[_0xa83e('0x16a')]||0x5dc;_0x214cd1['XMD-AMDAFTERGREETINGSILENCE']=_0x2147bf[_0xa83e('0x16b')]||0x320;_0x214cd1[_0xa83e('0x16c')]=_0x2147bf[_0xa83e('0x16d')]||0x1388;_0x214cd1[_0xa83e('0x16e')]=_0x2147bf[_0xa83e('0x16f')]||0x64;_0x214cd1[_0xa83e('0x170')]=_0x2147bf[_0xa83e('0x171')]||0x32;_0x214cd1['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x2147bf['dialAMDMaximumNumberOfWords']||0x3;_0x214cd1['XMD-AMDSILENCETHRESHOLD']=_0x2147bf[_0xa83e('0x172')]||0x100;_0x214cd1[_0xa83e('0x173')]=_0x2147bf[_0xa83e('0x174')]||0x1388;}if(utils[_0xa83e('0x175')](_0x2147bf)){_0x214cd1['XMD-VOICEQUEUEID']=_0x4d7b96['VoiceQueueId'];}else{_0x214cd1[_0xa83e('0x176')]=_0x4d7b96[_0xa83e('0xe3')];}for(var _0x315346 in _0x4d7b96['Contact']){if(typeof _0x4d7b96[_0xa83e('0x177')][_0x315346]!==_0xa83e('0xac')){if(isNotNull(_0x4d7b96[_0xa83e('0x177')][_0x315346])&&_0x315346!=='id'&&_0x315346!==_0xa83e('0x178')&&_0x315346!==_0xa83e('0x179')&&_0x315346!==_0xa83e('0x17a')){_0x214cd1[util['format'](_0xa83e('0x17b'),_0xa83e('0x17c'),_[_0xa83e('0x17d')](_0x315346))]=_0x4d7b96[_0xa83e('0x177')][_0x315346];}}}var _0xf1a055=_0x152a90[_0xa83e('0x88')](_0x2147bf[_0xa83e('0x8d')])?utils[_0xa83e('0x17e')](_0x2147bf[_0xa83e('0x8d')][_0xa83e('0x17f')],_0x2147bf['dialOriginateCallerIdName'],_0x2147bf['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0xa83e('0x180')](_0x2147bf['dialOriginateCallerIdNumber'],_0x2147bf[_0xa83e('0x181')]):_0x2147bf[_0xa83e('0x182')]):utils['getCallerId'](_['isNil'](_0x2147bf[_0xa83e('0x8e')])?_0x2147bf[_0xa83e('0x8d')][_0xa83e('0x17f')]:_0x2147bf[_0xa83e('0x8e')][_0xa83e('0x17f')],_0x2147bf[_0xa83e('0x183')],_0x2147bf['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0xa83e('0x180')](_0x2147bf[_0xa83e('0x182')],_0x2147bf['dialRandomLastDigitCallerIdNumber']):_0x2147bf[_0xa83e('0x182')]);if(_0xf1a055){_0x214cd1[_0xa83e('0x184')]=_0x152a90[_0xa83e('0x26')][_0x12f69b][_0xa83e('0x185')]=utils[_0xa83e('0x186')](_0xf1a055);_0x214cd1[_0xa83e('0x187')]=_0x4d7b96['phone'];}_0x2147bf[_0xa83e('0x188')]=_0x214cd1;return ami[_0xa83e('0x9b')]({'actionid':_0x12f69b,'action':_0xa83e('0x15f'),'channel':_0x152a90[_0xa83e('0x88')](_0x2147bf['Trunk'])?util[_0xa83e('0x48')](_0xa83e('0x189'),_0x2147bf['Trunk']['name'],isNotNull(_0x2147bf[_0xa83e('0x18a')])?_0x2147bf[_0xa83e('0x18a')]['trim']()||'':'',_0x2147bf[_0xa83e('0x18b')]>0x0?_0x4d7b96[_0xa83e('0x161')][_0xa83e('0x18c')](_0x2147bf[_0xa83e('0x18b')]):_0x4d7b96['phone']):util[_0xa83e('0x48')](_0xa83e('0x189'),_[_0xa83e('0xf7')](_0x2147bf['TrunkBackup'])?_0x2147bf[_0xa83e('0x8d')][_0xa83e('0x64')]:_0x2147bf[_0xa83e('0x8e')]['name'],isNotNull(_0x2147bf[_0xa83e('0x18a')])?_0x2147bf[_0xa83e('0x18a')][_0xa83e('0x18d')]()||'':'',_0x2147bf[_0xa83e('0x18b')]>0x0?_0x4d7b96['phone'][_0xa83e('0x18c')](_0x2147bf[_0xa83e('0x18b')]):_0x4d7b96[_0xa83e('0x161')]),'callerid':_0xf1a055,'Exten':_0xa83e('0x111'),'Context':_0xa83e('0x18e'),'Priority':'1','variable':_0x214cd1,'timeout':(_0x2147bf['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x12f69b})[_0xa83e('0x43')](function(_0x15449a){return _0x156f0d(_0x15449a);})[_0xa83e('0xa1')](function(_0x570d76){_0x2147bf[_0xa83e('0x18f')]+=0x1;var _0x3d010a=new History(_0x152a90[_0xa83e('0x26')][_0x12f69b]);logger[_0xa83e('0x68')](util[_0xa83e('0x48')](_0xa83e('0x190'),JSON[_0xa83e('0x76')](_0x570d76)));_0x3d010a[_0xa83e('0xdc')]=0xe;_0x3d010a[_0xa83e('0xd4')]=_0xa83e('0x191');_0x3d010a[_0xa83e('0x72')]=moment()[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss');_0x3d010a[_0xa83e('0xe5')]=_0x3d010a[_0xa83e('0x72')];hopperUtils['createHistory'](_0x3d010a)[_0xa83e('0xa1')](loggerCatch('[originate][error]'));_0x152a90['moveContactManagedDialer'](_0x3d010a)['catch'](loggerCatch(_0xa83e('0x192')))[_0xa83e('0x1d')](function(){delete _0x152a90[_0xa83e('0x26')][_0x12f69b];return _0x5ced86(msgResponse('originate','Error',_0xa83e('0x193')));});});});};Dialer[_0xa83e('0x1a')][_0xa83e('0x194')]=function(_0xb2a1e4,_0x27dcb0,_0x57b450){var _0x5b8bed=new History(_0x27dcb0);if(_0x5b8bed[_0xa83e('0x120')]+_0x5b8bed[_0xa83e('0x121')]+_0x5b8bed['countnoanswerretry']+_0x5b8bed['countnosuchnumberretry']+_0x5b8bed['countdropretry']+_0x5b8bed[_0xa83e('0xea')]+_0x5b8bed[_0xa83e('0x11d')]+_0x5b8bed[_0xa83e('0x124')]>=_0x57b450[_0xa83e('0x125')]-0x1){return!![];}switch(_0xb2a1e4){case 0x3:if(_0x5b8bed[_0xa83e('0x122')]>=_0x57b450[_0xa83e('0x195')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countnoanswerretry':_0x5b8bed[_0xa83e('0x122')]+=0x1,'scheduledat':moment()[_0xa83e('0xef')](_0x57b450[_0xa83e('0x196')],_0xa83e('0xe0'))[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x5b8bed[_0xa83e('0x120')]>=_0x57b450['dialBusyMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x5b8bed[_0xa83e('0x120')]+=0x1,'scheduledat':moment()[_0xa83e('0xef')](_0x57b450[_0xa83e('0x197')],_0xa83e('0xe0'))['format'](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed['ListId'],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x198')));break;case 0x8:if(_0x5b8bed['countcongestionretry']>=_0x57b450[_0xa83e('0x199')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countcongestionretry':_0x5b8bed[_0xa83e('0x121')]+=0x1,'scheduledat':moment()['add'](_0x57b450[_0xa83e('0x19a')],'minutes')[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed['CampaignId']||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x19b')));break;case 0x0:if(_0x5b8bed[_0xa83e('0x123')]>=_0x57b450[_0xa83e('0x19c')]-0x1){return!![];}else{hopperUtils['rescheduleContact']({'active':![],'countnosuchnumberretry':_0x5b8bed['countnosuchnumberretry']+=0x1,'scheduledat':moment()[_0xa83e('0xef')](_0x57b450[_0xa83e('0x19d')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x19e')));}break;case 0xa:if(_0x5b8bed[_0xa83e('0xd8')]>=_0x57b450[_0xa83e('0xde')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countdropretry':_0x5b8bed[_0xa83e('0xd8')]+=0x1,'scheduledat':moment()['add'](_0x57b450['dialDropRetryFrequency'],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed['ContactId'],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed['VoiceQueueId']||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0xe4')));break;case 0xb:if(_0x5b8bed[_0xa83e('0xea')]>=_0x57b450[_0xa83e('0xed')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countabandonedretry':_0x5b8bed[_0xa83e('0xea')]+=0x1,'scheduledat':moment()['add'](_0x57b450['dialAbandonedRetryFrequency'],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed['ListId'],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0xf0')));break;case 0x13:if(_0x5b8bed['countmachineretry']>=_0x57b450[_0xa83e('0x126')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countmachineretry':_0x5b8bed[_0xa83e('0x11d')]+=0x1,'scheduledat':moment()['add'](_0x57b450[_0xa83e('0x128')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed['ContactId'],'ListId':_0x5b8bed['ListId'],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed['CampaignId']||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x129')));break;case 0x14:if(_0x5b8bed[_0xa83e('0x124')]>=_0x57b450[_0xa83e('0x19f')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countagentrejectretry':_0x5b8bed['countagentrejectretry']+=0x1,'scheduledat':moment()[_0xa83e('0xef')](_0x57b450['dialAgentRejectRetryFrequency'],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1a0')));break;default:return!![];}};Dialer[_0xa83e('0x1a')][_0xa83e('0x10e')]=function(_0x1fecb8,_0x2efe5a,_0x49d98c){var _0x233f0e=this;var _0x9cfa77=new History(_0x1fecb8);var _0x4ee100=![];var _0x45195f;var _0x26ae8a;return new Promise(function(_0x1c379a,_0x25b639){if(_[_0xa83e('0x58')](_0x2efe5a)&&typeof _0x2efe5a!==_0xa83e('0x1a1')){return _0x25b639(msgResponse('[callProgressDetecting]','Failure','entity\x20is\x20undefine'));}if(_[_0xa83e('0x58')](_0x49d98c)&&typeof _0x49d98c!==_0xa83e('0x1a1')){return _0x25b639(msgResponse(_0xa83e('0x1a2'),'Failure',_0xa83e('0x1a3')));}hopperUtils[_0xa83e('0xdb')](_0x9cfa77,_0x49d98c['reason'],_0x2efe5a)[_0xa83e('0x43')](function(_0x2ef139){if(_0x2ef139[_0xa83e('0x1a4')]==0x1)_0x4ee100=!![];switch(_0x49d98c[_0xa83e('0xc8')]){case'0':_0x2efe5a[_0xa83e('0x1a5')]+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x0;_0x9cfa77['statedesc']='NoSuchNumber';_0x9cfa77[_0xa83e('0x123')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;ami[_0xa83e('0x117')](_0xa83e('0x1a6'),ut['buildObj'](_0x1fecb8,_0xa83e('0x1a7')));_0x45195f=_0x2efe5a[_0xa83e('0x19d')];_0x26ae8a=_0x2efe5a['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x12e')));if(_0x233f0e[_0xa83e('0x194')](0x0,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77['countnosuchnumberretry']>=_0x2efe5a[_0xa83e('0x19c')]){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1a8'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1a8'));}}break;case'3':_0x2efe5a['outboundNoAnswerCallsDay']+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x3;_0x9cfa77[_0xa83e('0xd4')]=_0xa83e('0x1aa');_0x9cfa77[_0xa83e('0x122')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;var _0x355b57=ut['buildNoAnswerEventPayload'](_0x1fecb8,_0x2efe5a);ami[_0xa83e('0x117')](_0xa83e('0x1ab'),_0x355b57);_0x45195f=_0x2efe5a[_0xa83e('0x196')];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];hopperUtils[_0xa83e('0xcd')](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1ac')));if(_0x233f0e[_0xa83e('0x194')](0x3,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77[_0xa83e('0x122')]>=_0x2efe5a['dialNoAnswerMaxRetry']){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1ad'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1ad'));}}break;case'5':_0x2efe5a[_0xa83e('0x1ae')]+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x5;_0x9cfa77[_0xa83e('0xd4')]='Busy';_0x9cfa77[_0xa83e('0x120')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;ami[_0xa83e('0x117')](_0xa83e('0x1af'),ut[_0xa83e('0x11f')](_0x1fecb8,_0xa83e('0x1b0')));_0x45195f=_0x2efe5a[_0xa83e('0x197')];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];hopperUtils[_0xa83e('0xcd')](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1b1')));if(_0x233f0e[_0xa83e('0x194')](0x5,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77['countbusyretry']>=_0x2efe5a[_0xa83e('0x1b2')]){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,'reason\x205\x20busy');}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,'reason\x205\x20busy');}}break;case'8':_0x2efe5a['outboundCongestionCallsDay']+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x8;_0x9cfa77[_0xa83e('0xd4')]='Congestion';_0x9cfa77['countcongestionretry']+=0x1;_0x9cfa77['countglobal']+=0x1;_0x45195f=_0x2efe5a[_0xa83e('0x19a')];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];ami[_0xa83e('0x117')](_0xa83e('0x1b3'),ut[_0xa83e('0x11f')](_0x1fecb8,_0xa83e('0x1b4')));hopperUtils[_0xa83e('0xcd')](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1b5')));if(_0x233f0e[_0xa83e('0x194')](0x8,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77[_0xa83e('0x121')]>=_0x2efe5a[_0xa83e('0x199')]){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1b6'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1b6'));}}break;case'11':_0x2efe5a['outboundAbandonedCallsDay']+=0x1;_0x9cfa77['state']=0xb;_0x9cfa77[_0xa83e('0xd4')]=_0xa83e('0xf1');_0x9cfa77[_0xa83e('0xea')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;_0x45195f=_0x2efe5a[_0xa83e('0xeb')];_0x26ae8a=_0x2efe5a['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1b7')));if(_0x233f0e[_0xa83e('0x194')](0xb,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77[_0xa83e('0xea')]>=_0x2efe5a[_0xa83e('0xed')]){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1b8'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1b8'));}}break;case'20':_0x2efe5a[_0xa83e('0x1b9')]+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x14;_0x9cfa77[_0xa83e('0xd4')]=_0xa83e('0x1ba');_0x9cfa77[_0xa83e('0x124')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;_0x45195f=_0x2efe5a[_0xa83e('0x1bb')];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];ami[_0xa83e('0x117')](_0xa83e('0x1bc'),ut['buildObj'](_0x1fecb8,_0xa83e('0x1bd')));hopperUtils[_0xa83e('0xcd')](_0x9cfa77)['catch'](loggerCatch(_0xa83e('0x1be')));if(_0x233f0e[_0xa83e('0x194')](0x14,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77['countagentrejectretry']>=_0x2efe5a['dialAgentRejectMaxRetry']){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1bf'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1bf'));}}break;default:_0x2efe5a[_0xa83e('0x137')]+=0x1;_0x9cfa77['state']=0xc;_0x9cfa77[_0xa83e('0xd4')]=_0x49d98c[_0xa83e('0xc8')];_0x45195f=_0x2efe5a['dialAgentRejectRetryFrequency'];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];hopperUtils[_0xa83e('0xcd')](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1c0')));if(_0x233f0e[_0xa83e('0x194')](_0x49d98c['reason'],_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77['countbusyretry']+_0x9cfa77['countcongestionretry']+_0x9cfa77['countnoanswerretry']+_0x9cfa77['countnosuchnumberretry']+_0x9cfa77[_0xa83e('0xd8')]+_0x9cfa77[_0xa83e('0xea')]+_0x9cfa77[_0xa83e('0x11d')]+_0x9cfa77['countagentrejectretry']>=_0x2efe5a[_0xa83e('0x125')]){_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0x49d98c[_0xa83e('0xc8')]);}else{_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0x49d98c[_0xa83e('0xc8')]);}}}})[_0xa83e('0x43')](function(){if(_0x4ee100){hopperUtils['swapAdditionalPhones'](_0x9cfa77,_0x45195f,_0x26ae8a)['then'](function(){return _0x1c379a(0x1);});}});});};Dialer['prototype'][_0xa83e('0x1a9')]=function(_0x36d064,_0x33f6df,_0x299238,_0x49a15d){var _0x4d7e6f=new Final(_0x36d064);_0x4d7e6f[_0xa83e('0xdc')]=0xf;_0x4d7e6f[_0xa83e('0xd4')]=_0xa83e('0x1c1');this[_0xa83e('0x130')](_0x4d7e6f,_0x33f6df,_0x299238,_0x49a15d);};Dialer[_0xa83e('0x1a')]['createStateFinal']=function(_0x133b2a,_0xfefe36,_0x16bb27,_0x2196f1){hopperUtils[_0xa83e('0x133')](_0x133b2a)[_0xa83e('0x43')](function(){return _0xfefe36(msgResponse(_0xa83e('0x1a2'),_0xa83e('0x1c2'),_0x2196f1));})[_0xa83e('0xa1')](function(){return _0x16bb27(msgResponse(_0xa83e('0x1c3'),_0xa83e('0x94'),_0xa83e('0x1c4')));});};Dialer[_0xa83e('0x1a')][_0xa83e('0xa')]=function(_0x273692){var _0x374f96=_0x273692[_0xa83e('0x1c5')]/0x64;var _0x5ad0ba=_0x273692[_0xa83e('0xd2')]/(_0x273692[_0xa83e('0xd2')]+_0x273692['outboundAnswerCallsDay']);var _0x4f7ebf=Math[_0xa83e('0x1c6')](_0x273692['predictiveIntervalAvailable']*(_0x273692[_0xa83e('0x1c7')]/0x64));var _0x1931ca=Math['round'](_0x273692[_0xa83e('0x1c8')]*(_0x273692[_0xa83e('0x1c9')]/0x64));var _0x5e44e0=_0x273692['available']+_0x273692['talking'];var _0x556edd=Math['floor'](_0x273692[_0xa83e('0x1ca')]*_0x273692['erlangAbandonmentRate']*_0x273692['predictiveIntervalHitRate']*_0x273692[_0xa83e('0x1cb')]);if(_[_0xa83e('0x58')](_0x273692[_0xa83e('0x2b')])){if(!_[_0xa83e('0x58')](_0x273692[_0xa83e('0x2a')])){_0x273692['startPredictive']=undefined;loggerPredictive['error']('[startMethodPredictive][StartProgressive]','check\x20predictive\x20is\x20not\x20undefine');}if(!_['isUndefined'](_0x273692[_0xa83e('0x66')])){loggerPredictive[_0xa83e('0x68')](_0xa83e('0x1cc'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x273692[_0xa83e('0x66')]);_0x273692[_0xa83e('0x66')]=undefined;}_0x273692[_0xa83e('0x2b')]=moment()['format'](_0xa83e('0xc5'));loggerPredictive[_0xa83e('0x4b')](_0x273692[_0xa83e('0x64')],_0xa83e('0x1cd'),_0x273692['startProgressive']);this[_0xa83e('0xb5')](_0x273692,0x1);}else if(ifInterval(_0x273692[_0xa83e('0x1ce')],_0x273692['startProgressive'])){this[_0xa83e('0xb5')](_0x273692,0x1);loggerPredictiveCalls[_0xa83e('0x4b')](_0xa83e('0x1cf'),_0x273692[_0xa83e('0x2b')],_0x273692[_0xa83e('0x64')]);_0x273692['erlangCalls']=0x0;_0x273692[_0xa83e('0xd3')]=0x0;}else if(_0x374f96<_0x5ad0ba&&_0x273692[_0xa83e('0x1d0')]===_0xa83e('0x1d1')){clearPredictiveAttributes(_0x273692);loggerPredictive['info'](_0xa83e('0x1d2'),'Dropped\x20calls\x20day',_0x5ad0ba,'startProgressive',_0x273692['name']);}else if(_0x556edd<_0x273692[_0xa83e('0xd3')]&&_0x273692[_0xa83e('0x1d0')]===_0xa83e('0x1d1')){clearPredictiveAttributes(_0x273692);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x1d3'),'Max\x20Drop\x20',_0x556edd,_0xa83e('0x1d4'),_0x273692[_0xa83e('0xd3')],_0xa83e('0x2b'),_0x273692[_0xa83e('0x64')]);}else if(!ifInterval(_0x273692[_0xa83e('0x1ce')],_0x273692[_0xa83e('0x2b')])&&_[_0xa83e('0x58')](_0x273692[_0xa83e('0x2a')])&&!_[_0xa83e('0x58')](_0x273692[_0xa83e('0x2b')])){_0x273692['startPredictive']=moment()[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x273692[_0xa83e('0x64')],_0xa83e('0x1d5'),_0x273692[_0xa83e('0x2a')]);hopperUtils[_0xa83e('0x1d6')](_0x273692[_0xa83e('0x1ce')])[_0xa83e('0x43')](this['getDataPredictive'](_0x273692))[_0xa83e('0x43')](mergeDataErlangB(_0x273692))[_0xa83e('0x43')](this[_0xa83e('0x1d7')](_0x273692))[_0xa83e('0xa1')](loggerCatchPredictive('Predictive\x20after\x20first\x20interval',_0x273692));}else if(!ifInterval(_0x273692['dialPredictiveInterval'],_0x273692[_0xa83e('0x2a')])){_0x273692['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x273692['startPredictive']=moment()[_0xa83e('0x48')](_0xa83e('0xc5'));loggerPredictive['info'](_0x273692[_0xa83e('0x64')],_0xa83e('0x1d8'),_0x273692[_0xa83e('0x2a')]);clearInterval(_0x273692[_0xa83e('0x66')]);_0x273692['handlePredictive']=undefined;hopperUtils[_0xa83e('0x1d6')](_0x273692[_0xa83e('0x1ce')])['then'](this['getDataPredictive'](_0x273692))[_0xa83e('0x43')](mergeDataErlangB(_0x273692))[_0xa83e('0x43')](this[_0xa83e('0x1d7')](_0x273692))[_0xa83e('0xa1')](loggerCatchPredictive(_0xa83e('0x1d9'),_0x273692));}else if(_0x273692[_0xa83e('0x1c8')]&&_0x5e44e0<_0x273692[_0xa83e('0x1c8')]-_0x1931ca){clearPredictiveAttributes(_0x273692);loggerPredictive['info'](_0x273692['name'],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x5e44e0,')\x20are\x20less\x20than\x20threshold\x20(',_0x273692[_0xa83e('0x1c8')],'-',_0x1931ca,'=',_0x273692[_0xa83e('0x1c8')]-_0x1931ca,')');}else if(_0x273692[_0xa83e('0x1c8')]&&_0x5e44e0>_0x273692[_0xa83e('0x1c8')]+_0x4f7ebf){clearPredictiveAttributes(_0x273692);loggerPredictive[_0xa83e('0x4b')](_0x273692[_0xa83e('0x64')],_0xa83e('0x1da'),_0x5e44e0,_0xa83e('0x1db'),_0x273692[_0xa83e('0x1c8')],'+',_0x4f7ebf,'=',_0x273692[_0xa83e('0x1c8')]+_0x4f7ebf,')');}};Dialer['prototype'][_0xa83e('0x1dc')]=function(_0x7b0bef){var _0xef2b0=this;return function(_0xd001f8){return new Promise(function(_0x295d07,_0x79272e){_[_0xa83e('0x62')](_0x7b0bef,_0xd001f8[0x0]);if(checkGetDataPredictive(_0xd001f8[0x0])){var _0x29b010=_0x7b0bef[_0xa83e('0x1c8')]=_0x7b0bef[_0xa83e('0x1dd')]+_0x7b0bef[_0xa83e('0x1de')];var _0x302c45=_0x7b0bef[_0xa83e('0x1ce')]*0x3c;var _0x979b0e=_0xd001f8[0x0][_0xa83e('0x56')]+_0xd001f8[0x0]['predictiveIntervalAvgHoldtime'];var _0x11c416=(_0xd001f8[0x0][_0xa83e('0x1df')]+_0xd001f8[0x0][_0xa83e('0x51')]+_0xd001f8[0x0][_0xa83e('0x52')])/_0xd001f8[0x0][_0xa83e('0x4e')];_0x7b0bef[_0xa83e('0x1e0')]=_0x11c416>0x0?_0x11c416:0x1;switch(_0x7b0bef[_0xa83e('0x1d0')]){case _0xa83e('0x1d1'):var _0x52894e=_0x7b0bef[_0xa83e('0x1c5')]/0x64;return _0xef2b0['abandonmentRate'](_0x29b010,_0x302c45,_0x979b0e,_0x11c416,_0x52894e)[_0xa83e('0x43')](function(_0xe4d15d){return _0x295d07(_0xe4d15d);});case _0xa83e('0x1e1'):var _0x264acd=_0x7b0bef[_0xa83e('0x1c5')]/0x64;return _0xef2b0[_0xa83e('0x1e2')](_0x29b010,_0x302c45,_0x979b0e,_0x11c416,_0x264acd)[_0xa83e('0x43')](function(_0x412835){return _0x295d07(_0x412835);});default:return _0x79272e(msgResponse(_0xa83e('0x1e3'),_0xa83e('0x94'),_0xa83e('0x1e4')));}}else{return _0x79272e(msgResponse('[getDataPredictive]','Failure','check\x20failure'));}});};};Dialer[_0xa83e('0x1a')][_0xa83e('0x1e5')]=function(_0x30b13e){var _0x29410b=this;return function(_0x52d114){return new Promise(function(_0x7c1e8a,_0x50707f){_[_0xa83e('0x62')](_0x30b13e,_0x52d114[0x0]);if(checkGetDataPredictive(_0x52d114[0x0])){loggerPredictive[_0xa83e('0x4b')](JSON[_0xa83e('0x76')](_0x52d114[0x0]));if(_0x30b13e[_0xa83e('0x1d0')]===_0xa83e('0x1d1')){return _0x29410b['getVoiceQueueRtPauses'](_0x30b13e['id'])[_0xa83e('0x43')](function(_0x34e653){var _0x10877c=_0x30b13e[_0xa83e('0x1e6')]-_0x34e653[0x0][_0xa83e('0x1e7')];var _0x3365b6=_0x30b13e[_0xa83e('0x1ce')]*0x3c;var _0x180152=_0x52d114[0x0]['predictiveIntervalAvgTalktime']+_0x52d114[0x0][_0xa83e('0x54')];var _0x558c35=(_0x52d114[0x0][_0xa83e('0x1df')]+_0x52d114[0x0][_0xa83e('0x51')]+_0x52d114[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x52d114[0x0]['predictiveIntervalTotalCalls'];var _0x3ffdbf=_0x30b13e[_0xa83e('0x1c5')]/0x64;_0x30b13e[_0xa83e('0x1e8')]=_0x34e653[0x0][_0xa83e('0x1e7')]||0x0;_0x30b13e[_0xa83e('0x1e0')]=_0x558c35>0x0?_0x558c35:0x1;return _0x29410b[_0xa83e('0x1e9')](_0x10877c,_0x3365b6,_0x180152,_0x558c35,_0x3ffdbf);})['then'](function(_0x12730){return _0x7c1e8a(_0x12730);})[_0xa83e('0xa1')](function(_0x57a566){return _0x50707f(msgResponse('[CatchErlangB]','Failure',JSON[_0xa83e('0x76')](_0x57a566)));});}if(_0x30b13e['dialPredictiveOptimization']==='agentBusyFactor'){return _0x29410b[_0xa83e('0x153')](_0x30b13e['id'])[_0xa83e('0x43')](function(_0x430e06){var _0x7a9d70=_0x30b13e[_0xa83e('0x1e6')]-_0x430e06[0x0][_0xa83e('0x1e7')];var _0x150648=_0x30b13e[_0xa83e('0x1ce')]*0x3c;var _0x14a887=_0x52d114[0x0][_0xa83e('0x56')]+_0x52d114[0x0][_0xa83e('0x54')];var _0x537677=(_0x52d114[0x0]['predictiveIntervalAnsweredCalls']+_0x52d114[0x0][_0xa83e('0x51')]+_0x52d114[0x0][_0xa83e('0x52')])/_0x52d114[0x0][_0xa83e('0x4e')];var _0x4e668b=_0x30b13e['dialPredictiveOptimizationPercentage']/0x64;_0x30b13e[_0xa83e('0x1e8')]=_0x430e06[0x0]['outboundQueuePauses']||0x0;_0x30b13e[_0xa83e('0x1e0')]=_0x537677>0x0?_0x537677:0x1;return _0x29410b['busyFactor'](_0x7a9d70,_0x150648,_0x14a887,_0x537677,_0x4e668b);})['then'](function(_0x4c3d83){return _0x7c1e8a(_0x4c3d83);})['catch'](function(_0x2a3850){return _0x50707f(msgResponse(_0xa83e('0x1ea'),_0xa83e('0x94'),JSON[_0xa83e('0x76')](_0x2a3850)));});}}else{return _0x50707f(msgResponse(_0xa83e('0x1e3'),_0xa83e('0x94'),_0xa83e('0x1eb')));}});};};Dialer['prototype']['startMethodPredictive']=function(_0x4a2de4){var _0x4f2a86=this;return function(){var _0x5c47c7=0x0;var _0x5671dd=Math[_0xa83e('0x1ec')](_0x4a2de4[_0xa83e('0x5e')]*0x3e8);if(_0x5671dd>0x0){_0x5671dd=_0x5671dd<0x64?0x64:_0x5671dd;loggerPredictive[_0xa83e('0x4b')](_0x4a2de4[_0xa83e('0x64')],_0xa83e('0x1ed'),_0x5671dd,_0xa83e('0x1ee'));_0x4a2de4[_0xa83e('0x66')]=setInterval(function(){_0x4f2a86[_0xa83e('0x66')](_0x4a2de4);loggerPredictiveCalls[_0xa83e('0x4b')](_0xa83e('0x1ef'),_0x5c47c7+=0x1);},_0x5671dd);}else{loggerPredictive['info'](_0x4a2de4[_0xa83e('0x64')],_0xa83e('0x1f0'));}};};Dialer[_0xa83e('0x1a')][_0xa83e('0x1f1')]=function(_0x3ec632,_0x4fdf48){var _0x201984=this;return function(_0x3a7b99){if(_[_0xa83e('0x4a')](_0x3a7b99)){if(_[_0xa83e('0xf7')](_0x4fdf48['UserId'])||!_0x4fdf48[_0xa83e('0x1f2')]){if(_0x3ec632[_0xa83e('0xb2')]==='booked'){_0x3ec632[_0xa83e('0x73')]=_['isUndefined'](_0x3ec632[_0xa83e('0x73')])?!![]:_0x3ec632['queueStatusComplete'];var _0x2eb012=uuid['v4']();_0x201984[_0xa83e('0x26')][_0x2eb012]=new Action(_0x3ec632,_0x4fdf48,_0x2eb012);loggerBooked[_0xa83e('0x4b')](_0xa83e('0x1f3'),_0x2eb012,'queueStatusComplete:\x20',JSON[_0xa83e('0x76')](_0x3ec632[_0xa83e('0x73')]),_0xa83e('0x1f4'),_0x3ec632['name']);if(_0x3ec632['queueStatusComplete']){_0x3ec632[_0xa83e('0x73')]=![];_0x201984[_0xa83e('0xfa')][_0x201984['actions'][_0x2eb012]['queue']]=[];ami[_0xa83e('0x9b')]({'actionid':_0x2eb012,'action':_0xa83e('0x1f5'),'queue':_0x3ec632['name']})[_0xa83e('0xa1')](function(){_0x201984[_0xa83e('0xc3')](_0x3ec632);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':_0x201984[_0xa83e('0x26')][_0x2eb012][_0xa83e('0x100')],'ListId':_0x201984['actions'][_0x2eb012][_0xa83e('0xe1')],'VoiceQueueId':_0x201984[_0xa83e('0x26')][_0x2eb012]['VoiceQueueId']||undefined,'CampaignId':_0x201984[_0xa83e('0x26')][_0x2eb012]['CampaignId']||undefined})[_0xa83e('0xa1')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x201984[_0xa83e('0x26')][_0x2eb012];});}else{loggerBooked['info'](_0xa83e('0x1f6'),JSON['stringify'](_0x3ec632[_0xa83e('0x73')]),_0xa83e('0x1f4'),_0x3ec632['name']);_0x201984[_0xa83e('0xc3')](_0x3ec632);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':_0x201984[_0xa83e('0x26')][_0x2eb012]['ContactId'],'ListId':_0x201984['actions'][_0x2eb012]['ListId'],'VoiceQueueId':_0x201984['actions'][_0x2eb012][_0xa83e('0xe2')]||undefined,'CampaignId':_0x201984[_0xa83e('0x26')][_0x2eb012][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1f7')));delete _0x201984['actions'][_0x2eb012];}}else{return _0x201984[_0xa83e('0x15e')](_0x3ec632,_0x4fdf48);}}else{if(utils['getSeconds'](undefined,_0x4fdf48[_0xa83e('0x1f8')])<_0x3ec632[_0xa83e('0x1f9')]*0x3c){if(_0x4fdf48[_0xa83e('0x14a')]&&!_0x4fdf48[_0xa83e('0x14a')]['voicePause']){_0x201984[_0xa83e('0x1f')]['run'](_0x4fdf48['id'])[_0xa83e('0x1d')](function(){_0x201984[_0xa83e('0xc3')](_0x3ec632);});}else{hopperUtils[_0xa83e('0x1fa')]({'active':![]},_0x4fdf48['id'],0x1)[_0xa83e('0x1d')](function(){_0x201984[_0xa83e('0xc3')](_0x3ec632);});}}else{_0x3ec632[_0xa83e('0x1fb')]+=0x1;_0x201984[_0xa83e('0xc3')](_0x3ec632);if(_0x3ec632[_0xa83e('0x1fc')]){hopperUtils[_0xa83e('0xee')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x4fdf48[_0xa83e('0x100')],'ListId':_0x4fdf48['ListId'],'VoiceQueueId':_0x4fdf48[_0xa83e('0xe2')]||undefined,'CampaignId':_0x4fdf48[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0x1fd')));hopperUtils['createHistory'](createObjHistory(_0x3ec632,_0x4fdf48,utils[_0xa83e('0x6d')]['QUEUE_RECALL'],0x17,_0xa83e('0x1fe')))[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1ff')));}else{_0x201984['saveInDb'](createObjHistory(_0x3ec632,_0x4fdf48,utils['CAMPAIGN_STATUS']['RECALL_TIMEOUT'],0x16,_0xa83e('0x200')),_0xa83e('0x201'),_0xa83e('0x202'));}}}}else{_0x3ec632[_0xa83e('0x203')]+=0x1;_0x201984['saveInDb'](createObjHistory(_0x3ec632,_0x4fdf48,utils['CAMPAIGN_STATUS'][_0xa83e('0x204')],0xd,'Blacklist'),_0xa83e('0x205'),_0xa83e('0x206'));throw _0xa83e('0x207');}};};Dialer['prototype'][_0xa83e('0x208')]=function(_0x340804){var _0xa2a1ef=this;var _0xe8c898=_0x340804[_0xa83e('0x209')]-_0x340804[_0xa83e('0x82')]-_0x340804[_0xa83e('0x20a')];emitCampaignSummary(_0x340804);if(_0xe8c898>0x0){if(_0xe8c898>this[_0xa83e('0x24')]){_0xe8c898=this['maxNumberOriginate'];}_0x340804[_0xa83e('0x20a')]+=_0xe8c898;hopperUtils[_0xa83e('0x20b')](_0x340804,_0xe8c898)[_0xa83e('0x43')](function(_0x50b0b8){_0x340804['temp']-=_0xe8c898;_0x340804[_0xa83e('0x20a')]=_0x340804[_0xa83e('0x20a')]>0x0?_0x340804[_0xa83e('0x20a')]:0x0;if(!utils[_0xa83e('0x20c')](_0x50b0b8)){_0x340804[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')]['NO_AVAILABLE_CONTACTS'];logger[_0xa83e('0x4b')]('[getContactCampaign2][Empty]'+_0x340804[_0xa83e('0x64')]);}else{_0x340804[_0xa83e('0x82')]+=_0x50b0b8[_0xa83e('0x99')];_0x340804[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x20d')];for(var _0x74dbc6=0x0;_0x74dbc6<_0x50b0b8[_0xa83e('0x99')];_0x74dbc6+=0x1){_0x340804['ivrTotalCallsDays']+=0x1;if(_[_0xa83e('0xf7')](_0x50b0b8[_0x74dbc6])||_[_0xa83e('0xf7')](_0x50b0b8[_0x74dbc6][_0xa83e('0x177')])||_['isNil'](_0x50b0b8[_0x74dbc6][_0xa83e('0x161')])){_0xa2a1ef[_0xa83e('0x158')](_0xa83e('0x20e'),_0x340804,_0x50b0b8[_0x74dbc6]);}else{hopperUtils[_0xa83e('0x20f')](_[_0xa83e('0xfb')](_0x50b0b8[_0x74dbc6],[_0xa83e('0xe3'),_0xa83e('0x161')]))[_0xa83e('0x43')](_0xa2a1ef[_0xa83e('0x1f1')](_0x340804,_0x50b0b8[_0x74dbc6]))[_0xa83e('0xa1')](_0xa2a1ef[_0xa83e('0x157')]('[actionOriginateIvr]\x20',_0x340804));}}}})['catch'](loggerGetContactDialer(_0xa83e('0x210'),_0x340804,_0xe8c898));}};Dialer[_0xa83e('0x1a')]['handlePower']=function(_0x41faa1,_0x3c1e01){var _0x30b2d6=this;var _0x14b39c=[];if(_0x3c1e01<0x1||_0x41faa1[_0xa83e('0xb2')]===_0xa83e('0x9')){_0x3c1e01=0x1;}var _0x2431de=Math['floor'](_0x41faa1[_0xa83e('0x1de')]*_0x3c1e01)-_0x41faa1[_0xa83e('0x82')]-_0x41faa1[_0xa83e('0x20a')];if(_0x41faa1['dialLimitQueue']>0x0){var _0x253fc5=_0x41faa1[_0xa83e('0x211')]-_0x41faa1[_0xa83e('0x82')]-_0x41faa1[_0xa83e('0x1dd')]-_0x41faa1['temp']-_0x41faa1['pTalking'];if(_0x2431de>_0x253fc5){_0x2431de=_0x253fc5;}}if(_0x2431de>0x0){if(_0x41faa1['dialMethod']===_0xa83e('0x9')){_0x2431de=0x1;}if(_0x2431de>this['maxNumberOriginate']){_0x2431de=this[_0xa83e('0x24')];}_0x41faa1['temp']+=_0x2431de;for(var _0x54ad52 in this['agents']){if(typeof this['agents'][_0x54ad52]!=='undefined'){if(this[_0xa83e('0x22')][_0x54ad52][_0xa83e('0xdc')]==='not_inuse'&&this[_0xa83e('0x22')][_0x54ad52][_0xa83e('0xfd')]===_0xa83e('0x8b')){_0x14b39c[_0xa83e('0x9a')](this['agents'][_0x54ad52]['id']);}}}hopperUtils['getContactDialer'](_0x41faa1,_0x14b39c,_0x2431de)[_0xa83e('0x43')](function(_0x3aa1f8){_0x41faa1[_0xa83e('0x20a')]-=_0x2431de;_0x41faa1[_0xa83e('0x20a')]=_0x41faa1[_0xa83e('0x20a')]>0x0?_0x41faa1['temp']:0x0;if(!utils[_0xa83e('0x20c')](_0x3aa1f8)){hopperUtils[_0xa83e('0x212')](_0x41faa1)['then'](sendMessageReschedule(_0x41faa1))[_0xa83e('0xa1')](loggerCatch('[countReScheduled]\x20'));}else{_0x41faa1[_0xa83e('0x82')]+=_0x3aa1f8[_0xa83e('0x99')];_0x41faa1[_0xa83e('0x6c')]=_0x41faa1[_0xa83e('0xb2')]==='booked'?utils[_0xa83e('0x6d')]['ACTIVE']:utils[_0xa83e('0x6d')]['RUNNING'];for(var _0x37e2d4=0x0;_0x37e2d4<_0x3aa1f8[_0xa83e('0x99')];_0x37e2d4+=0x1){if(_[_0xa83e('0xf7')](_0x3aa1f8[_0x37e2d4])||_['isNil'](_0x3aa1f8[_0x37e2d4][_0xa83e('0x177')])||_[_0xa83e('0xf7')](_0x3aa1f8[_0x37e2d4][_0xa83e('0x161')])){_0x30b2d6[_0xa83e('0x158')](_0xa83e('0x20e'),_0x41faa1,_0x3aa1f8[_0x37e2d4]);}else{hopperUtils[_0xa83e('0x213')](_[_0xa83e('0xfb')](_0x3aa1f8[_0x37e2d4],[_0xa83e('0xe2'),'phone']))[_0xa83e('0x43')](_0x30b2d6[_0xa83e('0x1f1')](_0x41faa1,_0x3aa1f8[_0x37e2d4]))['catch'](_0x30b2d6['loggerHandler'](_0xa83e('0x20e'),_0x41faa1));}}}})['catch'](loggerGetContactDialer(_0xa83e('0x214'),_0x41faa1,_0x2431de));}};Dialer[_0xa83e('0x1a')][_0xa83e('0x66')]=function(_0x288918){if(_0x288918['dialLimitQueue']>0x0){var _0x44da92=_0x288918[_0xa83e('0x211')]-_0x288918[_0xa83e('0x82')]-_0x288918[_0xa83e('0x1dd')];if(_0x44da92>0x0){this[_0xa83e('0x215')](_0x288918);}else{loggerPredictiveCalls[_0xa83e('0x4b')]('[handlePredictive][limitChannel]');}}else{this[_0xa83e('0x215')](_0x288918);}};Dialer['prototype'][_0xa83e('0x215')]=function(_0x3d1ebd){var _0x4dd2b4=this;var _0x56a99d=[];_0x3d1ebd[_0xa83e('0x82')]+=0x1;for(var _0x4b30f7 in this[_0xa83e('0x22')]){if(typeof this[_0xa83e('0x22')][_0x4b30f7]!==_0xa83e('0xac')){if(this[_0xa83e('0x22')][_0x4b30f7][_0xa83e('0xdc')]===_0xa83e('0x216')&&this[_0xa83e('0x22')][_0x4b30f7]['status']===_0xa83e('0x8b')){_0x56a99d[_0xa83e('0x9a')](this['agents'][_0x4b30f7]['id']);}}}return this[_0xa83e('0x217')](_0x3d1ebd['id'],_0x56a99d,0x1,_0x3d1ebd[_0xa83e('0x218')],_0x3d1ebd)[_0xa83e('0x43')](function(_0x3dd002){if(!utils[_0xa83e('0x20c')](_0x3dd002)){utils[_0xa83e('0x6a')](_0x3d1ebd,0x1,0x0);return hopperUtils[_0xa83e('0x212')](_0x3d1ebd)[_0xa83e('0x43')](sendMessageReschedule(_0x3d1ebd))[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x219')));}else{_0x3d1ebd[_0xa83e('0x6c')]=utils['CAMPAIGN_STATUS']['RUNNING'];if(_[_0xa83e('0xf7')](_0x3dd002[0x0])||_[_0xa83e('0xf7')](_0x3dd002[0x0][_0xa83e('0x177')])||_[_0xa83e('0xf7')](_0x3dd002[0x0][_0xa83e('0x161')])){_0x4dd2b4[_0xa83e('0x158')](_0xa83e('0x20e'),_0x3d1ebd,_0x3dd002[0x0]);}else{return hopperUtils[_0xa83e('0x213')](_[_0xa83e('0xfb')](_0x3dd002[0x0],[_0xa83e('0xe2'),_0xa83e('0x161')]))['then'](_0x4dd2b4[_0xa83e('0x1f1')](_0x3d1ebd,_0x3dd002[0x0]))[_0xa83e('0xa1')](_0x4dd2b4[_0xa83e('0x157')](_0xa83e('0x21a'),_0x3d1ebd));}}})['catch'](loggerGetContactDialer('[getContactDialerPredictive]',_0x3d1ebd,0x1));};Dialer['prototype'][_0xa83e('0x1e9')]=function(_0x11fae8,_0x24659e,_0x23881a,_0x4ecdcb,_0xd14a43,_0x3cc2f5){loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21b'));loggerPredictive[_0xa83e('0x4b')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x11fae8);loggerPredictive['info'](_0xa83e('0x21c'),_0x24659e);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21d'),_0x23881a);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21e'),_0x4ecdcb);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21f'),_0xd14a43);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x57'));return new Promise(function(_0xc118ae,_0x6a7508){if(_0x11fae8<=0x0||isNaN(_0x11fae8)){return _0x6a7508(msgResponse('[abandonmentRate]',_0xa83e('0x87'),_0xa83e('0x220')+_0x11fae8));}if(_0x23881a<=0x0||isNaN(_0x23881a)){return _0x6a7508(msgResponse(_0xa83e('0x221'),_0xa83e('0x87'),_0xa83e('0x222')+_0x23881a));}if(_0x4ecdcb<=0x0||isNaN(_0x4ecdcb)){return _0x6a7508(msgResponse(_0xa83e('0x221'),_0xa83e('0x87'),_0xa83e('0x223')+_0x4ecdcb));}if(_0x24659e<=0x0||isNaN(_0x24659e)){return _0x6a7508(msgResponse('[abandonmentRate]',_0xa83e('0x87'),_0xa83e('0x224')+_0x24659e));}if(_0xd14a43<=0x0||isNaN(_0xd14a43)){return _0x6a7508(msgResponse(_0xa83e('0x221'),_0xa83e('0x87'),_0xa83e('0x225')+_0xd14a43));}_0x3cc2f5=_0x3cc2f5||0x0;var _0x1e83be=0x1/_0x23881a;var _0x586362=0x0;var _0xb06748=0x0;var _0x4e65df=0x0;var _0x2d25b5=0x0;for(var _0x2093ff=0x0;_0x4e65df<_0xd14a43;_0x2093ff+=0x1){_0xb06748=_0x2093ff/_0x24659e;_0x586362=(_0x4ecdcb*_0xb06748+_0x3cc2f5)/_0x1e83be;_0x4e65df=utils['erlangb'](_0x586362,_0x11fae8);_0x2d25b5=_0x586362/_0x11fae8*(0x1-utils['erlangb'](_0x586362,_0x11fae8));}return _0xc118ae({'erlangCalls':_0x2093ff,'erlangCallToSecond':_0x24659e/_0x2093ff,'erlangAbandonmentRate':_0x4e65df,'erlangBusyFactor':_0x2d25b5});});};Dialer[_0xa83e('0x1a')]['busyFactor']=function(_0xc95a72,_0x1e4d1a,_0x8e0b02,_0x53342c,_0x2a1bac,_0x3f0463){loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x226'));loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x227'),_0xc95a72);loggerPredictive[_0xa83e('0x4b')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1e4d1a);loggerPredictive['info'](_0xa83e('0x21d'),_0x8e0b02);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21e'),_0x53342c);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x228'),_0x2a1bac);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x57'));return new Promise(function(_0x1e8a34,_0x156f69){if(_0xc95a72<=0x0||isNaN(_0xc95a72)){return _0x156f69(msgResponse('[busyFactor]',_0xa83e('0x87'),_0xa83e('0x220')+_0xc95a72));}if(_0x8e0b02<=0x0||isNaN(_0x8e0b02)){return _0x156f69(msgResponse(_0xa83e('0x229'),_0xa83e('0x87'),_0xa83e('0x222')+_0x8e0b02));}if(_0x53342c<=0x0||isNaN(_0x53342c)){return _0x156f69(msgResponse(_0xa83e('0x229'),'Error','p\x20=\x20'+_0x53342c));}if(_0x1e4d1a<=0x0||isNaN(_0x1e4d1a)){return _0x156f69(msgResponse('[busyFactor]',_0xa83e('0x87'),_0xa83e('0x224')+_0x1e4d1a));}if(_0x2a1bac<=0x0||isNaN(_0x2a1bac)){return _0x156f69(msgResponse('[busyFactor]',_0xa83e('0x87'),_0xa83e('0x22a')+_0x2a1bac));}_0x3f0463=_0x3f0463||0x0;var _0x179a8b=0x1/_0x8e0b02;var _0x33d579=0x0;var _0x47adb6=0x0;var _0x5bad1c=0x0;var _0x495706=0x0;for(var _0x1409c9=0x0;_0x495706<_0x2a1bac;_0x1409c9+=0x1){_0x47adb6=_0x1409c9/_0x1e4d1a;_0x33d579=(_0x53342c*_0x47adb6+_0x3f0463)/_0x179a8b;_0x5bad1c=utils[_0xa83e('0x22b')](_0x33d579,_0xc95a72);_0x495706=_0x33d579/_0xc95a72*(0x1-utils[_0xa83e('0x22b')](_0x33d579,_0xc95a72));}return _0x1e8a34({'erlangCalls':_0x1409c9,'erlangCallToSecond':_0x1e4d1a/_0x1409c9,'erlangAbandonmentRate':_0x5bad1c,'erlangBusyFactor':_0x495706});});};module[_0xa83e('0x22c')]=Dialer;
git://repos.xcallymotion.com / motion2.git / blob