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_0x5d74f2=function(_0x5476ed){while(--_0x5476ed){_0x59eacf['push'](_0x59eacf['shift']());}};_0x5d74f2(++_0x56ec4a);}(_0x8d24,0xfe));var _0x48d2=function(_0x30a31e,_0x31f766){_0x30a31e=_0x30a31e-0x0;var _0x170879=_0x8d24[_0x30a31e];return _0x170879;};'use strict';var util=require('util');var _=require(_0x48d2('0x0'));var uuid=require('uuid');var moment=require(_0x48d2('0x1'));var rr=require('rr');var Redis=require(_0x48d2('0x2'));var utils=require(_0x48d2('0x3'));var hopperUtils=require(_0x48d2('0x4'));var ut=require('../preview/util/util');var config=require(_0x48d2('0x5'));var logger=require(_0x48d2('0x6'))(_0x48d2('0x7'));var loggerBooked=require(_0x48d2('0x6'))('booked');var loggerPredictive=require(_0x48d2('0x6'))('predictive');var loggerPredictiveCalls=require(_0x48d2('0x6'))(_0x48d2('0x8'));var loggerSyncQueueSummary=require(_0x48d2('0x6'))(_0x48d2('0x9'));var ami=require(_0x48d2('0xa'));config[_0x48d2('0xb')]=_[_0x48d2('0xc')](config[_0x48d2('0xb')],{'host':_0x48d2('0xd'),'port':0x18eb});var io=require(_0x48d2('0xe'))(new Redis(config[_0x48d2('0xb')]));var cmHopper=require(_0x48d2('0xf'));var voiceQueueRt=require(_0x48d2('0x10'));var RpcSetting=require(_0x48d2('0x11'));var Interval=require(_0x48d2('0x12'));var Action=require(_0x48d2('0x13'));var History=require(_0x48d2('0x14'));var Final=require(_0x48d2('0x15'));var AgentComplete=require(_0x48d2('0x16'));var QueueCallerAbandon=require('./models/queueCallerAbandon');var Hangup=require(_0x48d2('0x17'));var ipAgi=process[_0x48d2('0x18')][_0x48d2('0x19')]||'127.0.0.1';var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x48d2('0x1a')][_0x48d2('0x1b')]=function(_0xa31497){this['tail']=this[_0x48d2('0x1c')]?this[_0x48d2('0x1c')][_0x48d2('0x1d')](_0xa31497):_0xa31497();};function Dialer(_0x5a6dab,_0x34fdf9){this[_0x48d2('0x1e')]=new Sequence();this[_0x48d2('0x1f')]=_0x34fdf9;this['voiceQueues']=_0x5a6dab[_0x48d2('0x20')];this['campaigns']=_0x5a6dab[_0x48d2('0x21')];this[_0x48d2('0x22')]=_0x5a6dab[_0x48d2('0x22')];this[_0x48d2('0x23')]=_0x5a6dab[_0x48d2('0x23')];this[_0x48d2('0x24')]=config[_0x48d2('0x24')]||0x2;this['channels']={};this[_0x48d2('0x25')]={};this[_0x48d2('0x26')]={};this[_0x48d2('0x27')]={};this[_0x48d2('0x28')]={};this[_0x48d2('0x29')]={};this[_0x48d2('0x2a')]={};this[_0x48d2('0x2b')]={};this['queueBooked']={};this[_0x48d2('0x2c')]={};this[_0x48d2('0x2d')]={};ami['on'](_0x48d2('0x2e'),this[_0x48d2('0x2f')][_0x48d2('0x30')](this));ami['on']('queuecallerabandon',this[_0x48d2('0x31')]['bind'](this));ami['on'](_0x48d2('0x32'),this[_0x48d2('0x33')]['bind'](this));ami['on'](_0x48d2('0x34'),this[_0x48d2('0x35')]['bind'](this));ami['on'](_0x48d2('0x36'),this[_0x48d2('0x9')][_0x48d2('0x30')](this));ami['on'](_0x48d2('0x37'),this[_0x48d2('0x38')][_0x48d2('0x30')](this));ami['on'](_0x48d2('0x39'),this[_0x48d2('0x3a')][_0x48d2('0x30')](this));ami['on'](_0x48d2('0x3b'),this[_0x48d2('0x3c')]['bind'](this));ami['on'](_0x48d2('0x3d'),this[_0x48d2('0x3e')]['bind'](this));ami['on'](_0x48d2('0x3f'),this[_0x48d2('0x40')][_0x48d2('0x30')](this));ami['on']('queuestatuscomplete',this['syncQueueStatusComplete']['bind'](this));this[_0x48d2('0x41')]();this[_0x48d2('0x42')]();RpcSetting['getSettings']()['then'](function(_0x34abab){previewRecallmeReminderInterval=_0x34abab[_0x48d2('0x43')];});}function isNotNull(_0x1468ae){return _0x1468ae!==null&&!_[_0x48d2('0x44')](_0x1468ae);}function msgResponse(_0xc1effd,_0x3502e5,_0x596247){return{'action':_0xc1effd,'response':_0x3502e5,'message':_0x596247,'stack':_0x596247};}function emit(_0x5eb8d5,_0x352102,_0x3c340c){io['to'](_0x5eb8d5)[_0x48d2('0x45')](_0x352102,_0x3c340c);}function emitOutboundVoiceQueueSummary(_0x4f6d3a){if(_0x4f6d3a['type']==='outbound'){logger['debug'](_0x48d2('0x46'),util['inspect'](_0x4f6d3a,{'showHidden':![],'depth':null}));emit(util[_0x48d2('0x47')]('voice:queue:%s',_0x4f6d3a['name']),'voice_queue:save',_0x4f6d3a);}}function checkGetDataPredictive(_0x313369){if(isNotNull(_0x313369)&&!_[_0x48d2('0x48')](_0x313369)){loggerPredictive[_0x48d2('0x49')](_0x48d2('0x4a'));loggerPredictive[_0x48d2('0x49')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x313369[_0x48d2('0x4b')]);loggerPredictive[_0x48d2('0x49')]('Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x313369[_0x48d2('0x4c')]);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x4d'),_0x313369[_0x48d2('0x4e')]);loggerPredictive[_0x48d2('0x49')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x313369[_0x48d2('0x4f')]);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x50'),_0x313369[_0x48d2('0x51')]);loggerPredictive['info'](_0x48d2('0x52'),_0x313369[_0x48d2('0x53')]);loggerPredictive['info'](_0x48d2('0x54'));if(_0x313369[_0x48d2('0x4b')]>0x0){if(!_[_0x48d2('0x44')](_0x313369[_0x48d2('0x53')])&&_0x313369[_0x48d2('0x53')]>0x0){return!![];}loggerPredictive['info'](_0x48d2('0x55'));if(!_['isUndefined'](_0x313369[_0x48d2('0x51')])&&_0x313369['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0x48d2('0x49')]('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive['info']('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive[_0x48d2('0x49')](_0x48d2('0x56'));}return![];}function mergeDataErlangB(_0x36199d){return function(_0x257257){loggerPredictive[_0x48d2('0x49')](_0x48d2('0x57'));loggerPredictive['info'](_0x48d2('0x58'),_0x257257[_0x48d2('0x59')]);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x5a'),_0x257257['erlangCallToSecond']);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x5b'),_0x257257[_0x48d2('0x5c')]);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x5d'),_0x257257[_0x48d2('0x5e')]);loggerPredictive['info'](_0x48d2('0x5b'),_0x257257[_0x48d2('0x5c')]);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x54'));_['merge'](_0x36199d,_0x257257);};}function ifInterval(_0x37944d,_0x3b7225){if(_[_0x48d2('0x44')](_0x3b7225)){return![];}return utils[_0x48d2('0x5f')](undefined,_0x3b7225)<_0x37944d*0x3c;}function clearPredictiveAttributes(_0xe3d3ab){if(_0xe3d3ab[_0x48d2('0x2a')]){_0xe3d3ab[_0x48d2('0x2a')]=undefined;loggerPredictive['debug'](_0xe3d3ab[_0x48d2('0x60')],_0x48d2('0x61'));}if(_0xe3d3ab['startPredictive']){_0xe3d3ab[_0x48d2('0x29')]=undefined;loggerPredictive[_0x48d2('0x62')](_0xe3d3ab[_0x48d2('0x60')],_0x48d2('0x63'));}if(_0xe3d3ab[_0x48d2('0x64')]){clearInterval(_0xe3d3ab[_0x48d2('0x64')]);_0xe3d3ab['handlePredictive']=undefined;loggerPredictive[_0x48d2('0x62')](_0xe3d3ab[_0x48d2('0x60')],'handlePredictive\x20interval\x20cleared');}}function loggerCatchPredictive(_0x3a6dba,_0x3a83d0){return function(_0x4c2dc6){loggerPredictive[_0x48d2('0x65')](_0x3a83d0[_0x48d2('0x60')],_0x3a6dba);loggerPredictive[_0x48d2('0x65')](_0x4c2dc6[_0x48d2('0x66')]);clearPredictiveAttributes(_0x3a83d0);};}function loggerCatch(_0xca80bf){return function(_0x3cd64a){logger[_0x48d2('0x65')](_0xca80bf,util[_0x48d2('0x67')](_0x3cd64a,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x373a30,_0x23c914,_0x2bc640){return function(_0xb46b82){utils[_0x48d2('0x68')](_0x23c914,_0x2bc640,0x0);_0x23c914[_0x48d2('0x69')]=0x0;logger[_0x48d2('0x65')](_0x373a30,util[_0x48d2('0x67')](_0xb46b82,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x20f927){return function(_0x5235b8){if(isNotNull(_0x5235b8)&&isNotNull(_0x5235b8[0x0])){if(_0x5235b8[0x0][_0x48d2('0x6a')]>0x0){_0x20f927[_0x48d2('0x6b')]=utils['CAMPAIGN_STATUS'][_0x48d2('0x6c')];logger[_0x48d2('0x49')](_0x48d2('0x6d')+_0x20f927[_0x48d2('0x60')],_0x5235b8[0x0]['contactsRescheduled'],_0x48d2('0x6e'));}else{_0x20f927['message']=utils['CAMPAIGN_STATUS'][_0x48d2('0x6f')];logger['info'](_0x48d2('0x70')+_0x20f927[_0x48d2('0x60')]);}}};}function createObjHistory(_0x4dae92,_0xd36bd8,_0x7308ae,_0x422664,_0x24deaa){_0x4dae92['message']=_0x7308ae;var _0x46f064=new Action(_0x4dae92,_0xd36bd8);var _0x19d764=new History(_0x46f064);_0x19d764[_0x48d2('0x71')]=_0x422664;_0x19d764['statedesc']=_0x24deaa;_0x19d764[_0x48d2('0x72')]=_0x46f064[_0x48d2('0x73')];return _0x19d764;}function unlockQueueStatus(_0xa57920,_0x41e621){setTimeout(function(){if(_['isUndefined'](_0xa57920[_0x48d2('0x74')])){loggerBooked[_0x48d2('0x65')](_0x48d2('0x75'),_0x41e621);}_0xa57920[_0x48d2('0x74')]=!![];loggerBooked[_0x48d2('0x49')]('[booked][unlockQueueStatus]',_0x41e621,JSON['stringify'](_['pick'](_0xa57920,[_0x48d2('0x60'),'queueStatusComplete'])));},0x1f3);}function checkInterval(_0x428d93){return function(){if(!isNotNull(_0x428d93['Interval'])){_0x428d93['message']=utils[_0x48d2('0x76')][_0x48d2('0x77')];throw _0x428d93[_0x48d2('0x60')]+_0x48d2('0x78');}if(!isNotNull(_0x428d93['Interval'][_0x48d2('0x79')])){_0x428d93[_0x48d2('0x6b')]=utils['CAMPAIGN_STATUS'][_0x48d2('0x77')];throw _0x428d93[_0x48d2('0x60')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0x48d2('0x48')](_0x428d93[_0x48d2('0x7a')][_0x48d2('0x79')]))){_0x428d93['message']=utils[_0x48d2('0x76')][_0x48d2('0x77')];throw _0x428d93['name']+_0x48d2('0x78');}};}function checkIsIVRCampaignActive(_0x19fcc4){return function(){if(!utils[_0x48d2('0x7b')](_0x19fcc4)){_0x19fcc4[_0x48d2('0x6b')]=utils[_0x48d2('0x76')]['INACTIVE'];throw _0x19fcc4[_0x48d2('0x60')]+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x3feeea){if(utils[_0x48d2('0x7c')](_0x3feeea)){emit(util[_0x48d2('0x47')](_0x48d2('0x7d'),_0x3feeea['name']),_0x48d2('0x7e'),_0x3feeea);}}function loggerCatchQueueSummary(_0x5e0252,_0x5a7cb4){return function(_0x53c7e0){clearPredictiveAttributes(_0x5a7cb4);emitCampaignSummary(_0x5a7cb4);loggerSyncQueueSummary['debug'](_0x5e0252,util[_0x48d2('0x67')](_0x53c7e0,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x3aaeea){if(_0x3aaeea[_0x48d2('0x7f')]){if(_0x3aaeea['originated']===0x0){_0x3aaeea[_0x48d2('0x7f')]=![];_0x3aaeea[_0x48d2('0x6b')]=utils[_0x48d2('0x76')][_0x48d2('0x80')];loggerSyncQueueSummary[_0x48d2('0x62')](_0x48d2('0x81'),_0x3aaeea['name'],_0x48d2('0x82'));}else{_0x3aaeea[_0x48d2('0x6b')]=utils[_0x48d2('0x76')][_0x48d2('0x83')];loggerSyncQueueSummary['debug'](_0x48d2('0x81'),_0x3aaeea[_0x48d2('0x60')],'is\x20disactive');}emitCampaignSummary(_0x3aaeea);}}function myreject(_0x13d437){return function(_0xb60a60){return _0x13d437(msgResponse(_0x48d2('0x84'),_0x48d2('0x85'),JSON['stringify'](_0xb60a60)));};}Dialer[_0x48d2('0x1a')][_0x48d2('0x86')]=function(_0x356ff9){return!_[_0x48d2('0x44')](_0x356ff9)&&_0x356ff9&&!_['isUndefined'](_0x356ff9[_0x48d2('0x60')])&&!_[_0x48d2('0x44')](_0x356ff9[_0x48d2('0x87')])&&_0x356ff9[_0x48d2('0x87')]&&(this[_0x48d2('0x23')][util[_0x48d2('0x47')](_0x48d2('0x88'),_0x356ff9['name'])][_0x48d2('0x89')]===_0x48d2('0x8a')||this[_0x48d2('0x23')][util[_0x48d2('0x47')](_0x48d2('0x88'),_0x356ff9[_0x48d2('0x60')])][_0x48d2('0x89')]===_0x48d2('0x8b'));};Dialer[_0x48d2('0x1a')]['checkIsTrunkReachable']=function(_0x27f46a){var _0x337e8a=this;return function(){if(!_0x337e8a[_0x48d2('0x86')](_0x27f46a[_0x48d2('0x8c')])){if(!_0x337e8a[_0x48d2('0x86')](_0x27f46a['TrunkBackup'])){_0x27f46a[_0x48d2('0x6b')]=utils['CAMPAIGN_STATUS'][_0x48d2('0x8d')];throw _0x27f46a[_0x48d2('0x60')]+_0x48d2('0x8e');}}};};Dialer[_0x48d2('0x1a')][_0x48d2('0x8f')]=function(_0xf9ca50,_0x33f178,_0x560e26,_0x43673c){var _0x377a3f=this;return function(){var _0x10904a=!![];return _0x377a3f[_0x48d2('0x90')](_0xf9ca50,_0x33f178,_0x560e26,_0x43673c,_0x10904a);};};Dialer[_0x48d2('0x1a')][_0x48d2('0x91')]=function(_0x51e2e9,_0x4081d0,_0x5f1478,_0x209062){var _0x36ace7=this;return function(){var _0x3288ae=![];return _0x36ace7['ifTimeIvr'](_0x51e2e9[_0x48d2('0x79')],_0x4081d0,_0x5f1478,_0x209062,_0x3288ae);};};Dialer['prototype'][_0x48d2('0x90')]=function(_0x8af9ff,_0x4aabe0,_0x508443,_0x360bd2,_0x366a9a){var _0x1c781a=[];return new Promise(function(_0x6f257b,_0x5aeb75){if(!isNotNull(_0x8af9ff)){_0x360bd2[_0x48d2('0x6b')]=utils[_0x48d2('0x76')]['NULL_INTERVAL'];return _0x5aeb75(msgResponse(_0x48d2('0x92'),_0x48d2('0x93'),_0x508443+_0x48d2('0x94')));}if(_[_0x48d2('0x48')](_0x8af9ff)){_0x360bd2[_0x48d2('0x6b')]=utils['CAMPAIGN_STATUS'][_0x48d2('0x95')];return _0x5aeb75(msgResponse(_0x48d2('0x92'),_0x48d2('0x93'),_0x508443+_0x48d2('0x96')));}if(_0x4aabe0&&_[_0x48d2('0x44')](config['timezones'][_0x4aabe0])){_0x360bd2[_0x48d2('0x6b')]=utils[_0x48d2('0x76')][_0x48d2('0x97')];return _0x5aeb75(msgResponse(_0x48d2('0x92'),_0x48d2('0x93'),_0x508443+_0x48d2('0x98')+_0x4aabe0));}if(_[_0x48d2('0x99')](_0x8af9ff)){for(var _0x593507=0x0;_0x593507<_0x8af9ff[_0x48d2('0x9a')];_0x593507+=0x1){_0x1c781a[_0x48d2('0x9b')](ami['Action']({'action':'command','command':util['format'](_0x48d2('0x9c'),_0x8af9ff[_0x593507][_0x48d2('0x9d')],!_[_0x48d2('0x44')](config[_0x48d2('0x9e')][_0x4aabe0])?_0x4aabe0:'')})[_0x48d2('0x9f')](function(_0x509bc7){return _0x509bc7[_0x48d2('0xa0')][_0x48d2('0xa1')]('true')>=0x0;})[_0x48d2('0xa2')](myreject(_0x5aeb75)));}}else{_0x1c781a[_0x48d2('0x9b')](ami[_0x48d2('0xa3')]({'action':_0x48d2('0xa4'),'command':util['format'](_0x48d2('0x9c'),_0x8af9ff,!_[_0x48d2('0x44')](config['timezones'][_0x4aabe0])?_0x4aabe0:'')})[_0x48d2('0x9f')](function(_0x591ea4){return _0x591ea4['content'][_0x48d2('0xa1')](_0x48d2('0xa5'))>=0x0;})['catch'](myreject(_0x5aeb75)));}Promise[_0x48d2('0xa6')](_0x1c781a)[_0x48d2('0x9f')](function(_0x4c9024){var _0x23f796=_[_0x48d2('0xa7')](_0x4c9024);if(_0x23f796){return _0x6f257b(_0x23f796);}else{_0x360bd2[_0x48d2('0x6b')]=_0x366a9a?utils[_0x48d2('0x76')][_0x48d2('0xa8')]:utils[_0x48d2('0x76')][_0x48d2('0xa9')];return _0x5aeb75(msgResponse(_0x48d2('0xaa'),'Failure',_0x48d2('0xab')+_0x366a9a+'\x20'+_0x508443+_0x48d2('0xac')+util[_0x48d2('0x67')](_0x8af9ff,{'showHidden':![],'depth':null})+_0x48d2('0xad')+_0x4aabe0));}})[_0x48d2('0xa2')](function(_0x59eea1){return _0x5aeb75(msgResponse(_0x48d2('0x92'),_0x48d2('0x93'),JSON[_0x48d2('0xae')](_0x59eea1)));});});};Dialer['prototype'][_0x48d2('0x41')]=function(){var _0x5d9d1e=this;return cmHopper[_0x48d2('0xaf')]({'active':![]},{'where':{'active':!![]}})['then'](function(){setInterval(function(){_0x5d9d1e['syncCampaigns']();},0x3e8);});};Dialer[_0x48d2('0x1a')][_0x48d2('0xb0')]=function(){var _0x5e5fa8=this;var _0x3c4d3d;for(var _0xeafbca in this[_0x48d2('0x21')]){if(typeof this['campaigns'][_0xeafbca]!==_0x48d2('0xb1')){_0x3c4d3d=this[_0x48d2('0x21')][_0xeafbca];if(utils['isIVRCampaign'](_0x3c4d3d)&&utils['isIVRCampaignActive'](_0x3c4d3d)){_0x3c4d3d[_0x48d2('0x7f')]=!![];Promise[_0x48d2('0xb2')]()[_0x48d2('0x9f')](checkIsIVRCampaignActive(_0x3c4d3d))[_0x48d2('0x9f')](checkInterval(_0x3c4d3d))[_0x48d2('0x9f')](_0x5e5fa8[_0x48d2('0xb3')](_0x3c4d3d))[_0x48d2('0x9f')](_0x5e5fa8[_0x48d2('0x8f')](_0x3c4d3d[_0x48d2('0xb4')],_0x3c4d3d['dialTimezone'],_0x3c4d3d['name'],_0x3c4d3d))[_0x48d2('0x9f')](_0x5e5fa8[_0x48d2('0x91')](_0x3c4d3d[_0x48d2('0x7a')],_0x3c4d3d[_0x48d2('0xb5')],_0x3c4d3d['name'],_0x3c4d3d))['then'](_0x5e5fa8[_0x48d2('0xb6')](_0x3c4d3d))['catch'](loggerCatchQueueSummary(_0x48d2('0xb7'),_0x3c4d3d));}else{notSendMessagesCampaign(_0x3c4d3d);}}}};Dialer[_0x48d2('0x1a')][_0x48d2('0xb8')]=function(_0x56ba71){if(_0x56ba71['dialMethod']!==_0x48d2('0xb9')){clearPredictiveAttributes(_0x56ba71);}switch(_0x56ba71[_0x48d2('0xba')]){case _0x48d2('0xbb'):this[_0x48d2('0xbc')](_0x56ba71,0x1);break;case'power':this[_0x48d2('0xbc')](_0x56ba71,_0x56ba71['dialPowerLevel']);break;case _0x48d2('0xb9'):this['predictive'](_0x56ba71);break;case _0x48d2('0xbd'):this['handlePower'](_0x56ba71,0x1);break;default:logger['error'](_0x48d2('0xbe'),_0x56ba71[_0x48d2('0x60')],_0x48d2('0xbf'));}};Dialer[_0x48d2('0x1a')][_0x48d2('0x92')]=function(_0x58c73b,_0x51a84b){var _0x5b0ef5=_0x58c73b[_0x48d2('0xb5')];var _0x4718ae=_0x51a84b?_0x58c73b[_0x48d2('0xb4')]:_0x58c73b[_0x48d2('0x7a')][_0x48d2('0x79')];logger[_0x48d2('0xc0')](_0x48d2('0xc1'),_0x4718ae,_0x5b0ef5,_0x58c73b[_0x48d2('0x60')],util[_0x48d2('0x47')](_0x48d2('0xc2'),_0x58c73b[_0x48d2('0x60')],_0x58c73b['id']));var _0x107cf0=null;return Interval[_0x48d2('0xc3')](_0x4718ae,_0x5b0ef5)[_0x48d2('0x9f')](function(_0x173cf7){if(_0x173cf7===!![]){return _0x173cf7;}else{_0x58c73b[_0x48d2('0x6b')]=_0x51a84b?utils[_0x48d2('0x76')]['OVERTIME_GLOBAL_INTERVAL']:utils['CAMPAIGN_STATUS'][_0x48d2('0xa9')];_0x107cf0=msgResponse(_0x48d2('0xaa'),_0x48d2('0x93'),_0x48d2('0xab')+_0x51a84b+'\x20'+_0x58c73b['name']+'\x20Interval\x20is\x20overtime:\x20'+util[_0x48d2('0x67')](_0x4718ae,{'showHidden':![],'depth':null})+_0x48d2('0xad')+_0x5b0ef5);}if(_0x107cf0!==null){logger[_0x48d2('0xc0')](_0x48d2('0xc4'),_0x107cf0);_0x107cf0[_0x48d2('0xc5')]=_0x51a84b;throw _0x107cf0;}})[_0x48d2('0xa2')](function(_0x12aeed){logger[_0x48d2('0x65')](_0x48d2('0xc6'),_0x12aeed);throw msgResponse(_0x48d2('0x84'),_0x48d2('0x85'),util[_0x48d2('0x67')](_0x12aeed,{'showHidden':![],'depth':null}));});};Dialer[_0x48d2('0x1a')][_0x48d2('0x2f')]=function(_0x443584){if(this['voiceQueues'][_0x443584[_0x48d2('0xc7')]]){if(this[_0x48d2('0x27')][_0x443584['uniqueid']]&&this['uniqueId'][_0x443584[_0x48d2('0xc8')]][_0x48d2('0xc9')]!==_0x48d2('0xca')){this['updateOriginated'](this[_0x48d2('0x20')][_0x443584[_0x48d2('0xc7')]]);this[_0x48d2('0x27')][_0x443584[_0x48d2('0xc8')]]['answertime']=moment()['format'](_0x48d2('0xcb'));}}};Dialer[_0x48d2('0x1a')][_0x48d2('0x35')]=function(_0xc2ed5a){var _0x25296e=this[_0x48d2('0x27')][_0xc2ed5a[_0x48d2('0xc8')]];if(this[_0x48d2('0x20')][_0xc2ed5a[_0x48d2('0xc7')]]){if(_0x25296e&&_0x25296e[_0x48d2('0xc9')]!==_0x48d2('0xca')){delete this[_0x48d2('0x27')][_0xc2ed5a[_0x48d2('0xc8')]];this[_0x48d2('0x20')][_0xc2ed5a[_0x48d2('0xc7')]][_0x48d2('0xcc')]+=0x1;var _0x29db72=new AgentComplete(_0x25296e,_0xc2ed5a);if(_0xc2ed5a[_0x48d2('0xcd')]===_0x48d2('0xce')){_0x29db72[_0x48d2('0xcf')]=this['voiceQueues'][_0xc2ed5a[_0x48d2('0xc7')]]['dialQueueProject2']&&this[_0x48d2('0x20')][_0xc2ed5a['queue']][_0x48d2('0xd0')]?moment()[_0x48d2('0x47')](_0x48d2('0xcb')):undefined;}hopperUtils[_0x48d2('0xd1')](_0x29db72)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0xd2')));hopperUtils['moveContactManagedDialer'](_0x29db72)['catch'](loggerCatch('[syncAgentComplete]'));}}};Dialer[_0x48d2('0x1a')][_0x48d2('0x31')]=function(_0x4c2925){var _0x1fa6e1=this['uniqueId'][_0x4c2925[_0x48d2('0xc8')]];var _0x1334e5=this;var _0x3888b7=![];var _0x2756f4;var _0xb9b80d;if(this[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]]){if(_0x1fa6e1&&_0x1fa6e1[_0x48d2('0xc9')]!==_0x48d2('0xca')){delete this['uniqueId'][_0x4c2925[_0x48d2('0xc8')]];this[_0x48d2('0xd3')](this['voiceQueues'][_0x4c2925[_0x48d2('0xc7')]]);_0x1fa6e1[_0x48d2('0xd4')]=moment()[_0x48d2('0x47')]('YYYY-MM-DD\x20HH:mm:ss');var _0x3ca16c=new QueueCallerAbandon(_0x1fa6e1,_0x4c2925);if(utils['getSeconds'](_0x1fa6e1[_0x48d2('0xd4')],_0x1fa6e1[_0x48d2('0xd5')])>=_0x1fa6e1[_0x48d2('0xd6')]){this[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]]['predictiveIntervalDroppedCallsTimeout']+=0x1;this[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]][_0x48d2('0xd7')]+=0x1;this[_0x48d2('0x20')][_0x4c2925['queue']][_0x48d2('0xd8')]+=0x1;_0x3ca16c[_0x48d2('0x71')]=0xa;_0x3ca16c['statedesc']=_0x48d2('0xd9');_0x3ca16c['dropreason']=_0x48d2('0xda');_0x3ca16c['agiafterat']=this[_0x48d2('0x20')][_0x4c2925['queue']][_0x48d2('0xdb')]?moment()[_0x48d2('0x47')](_0x48d2('0xcb')):undefined;_0x3ca16c[_0x48d2('0xdc')]+=0x1;_0x3ca16c[_0x48d2('0xdd')]+=0x1;_0x2756f4=this[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]][_0x48d2('0xde')];_0xb9b80d=this[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]][_0x48d2('0xdf')];hopperUtils[_0x48d2('0xe0')](_0x3ca16c,_0x3ca16c['state'],_0x1fa6e1[_0x48d2('0xe1')])[_0x48d2('0x9f')](function(_0x3226ac){_0x3888b7=_0x3226ac[_0x48d2('0xe2')]==0x1;if(_0x3ca16c[_0x48d2('0xdc')]>=_0x1334e5[_0x48d2('0x20')][_0x4c2925['queue']][_0x48d2('0xe3')]){_0x1334e5['queueCallerAbandonCreateState'](_0x3ca16c,_0x3226ac['additional']);}else{hopperUtils[_0x48d2('0xe4')]({'active':![],'countdropretry':_0x3ca16c[_0x48d2('0xdc')],'scheduledat':moment()[_0x48d2('0xe5')](_0x1334e5['voiceQueues'][_0x4c2925[_0x48d2('0xc7')]][_0x48d2('0xde')],'minutes')[_0x48d2('0x47')](_0x48d2('0xcb')),'ContactId':_0x1fa6e1[_0x48d2('0xe6')],'ListId':_0x1fa6e1[_0x48d2('0xe7')],'VoiceQueueId':_0x1fa6e1[_0x48d2('0xe8')]||undefined,'CampaignId':_0x1fa6e1[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch('[rescheduleContact][Drop]'));var _0x3b2fd6=new History(_0x3ca16c);_0x3b2fd6['state']=0xa;_0x3b2fd6['statedesc']='Drop';_0x3b2fd6[_0x48d2('0x73')]=moment()[_0x48d2('0x47')](_0x48d2('0xcb'));_0x3b2fd6[_0x48d2('0x72')]=_0x3b2fd6[_0x48d2('0x73')];_0x3b2fd6['calleridname']=_0x3ca16c[_0x48d2('0xea')];_0x3b2fd6[_0x48d2('0xeb')]=_0x3ca16c[_0x48d2('0xeb')];hopperUtils['createHistory'](_0x3b2fd6)['catch'](loggerCatch(_0x48d2('0xec')));}})[_0x48d2('0x9f')](function(){if(_0x3888b7)hopperUtils[_0x48d2('0xed')](_0x3ca16c,_0x2756f4,_0xb9b80d)['then'](function(){return 0x1;});});}else{this[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]][_0x48d2('0xee')]+=0x1;_0x3ca16c[_0x48d2('0x71')]=0xb;_0x3ca16c[_0x48d2('0xef')]='Abandoned';_0x3ca16c[_0x48d2('0xf0')]='CALLEREXIT';_0x3ca16c[_0x48d2('0xf1')]+=0x1;_0x3ca16c[_0x48d2('0xdd')]+=0x1;_0x2756f4=this['voiceQueues'][_0x4c2925[_0x48d2('0xc7')]][_0x48d2('0xf2')];_0xb9b80d=this[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]][_0x48d2('0xdf')];hopperUtils['verifyAdditionalPhones'](_0x3ca16c,_0x3ca16c[_0x48d2('0x71')],_0x1fa6e1[_0x48d2('0xe1')])['then'](function(_0x4fa10c){if(_0x3ca16c[_0x48d2('0xf1')]>=_0x1334e5[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]]['dialAbandonedMaxRetry']){_0x1334e5['queueCallerAbandonCreateState'](_0x3ca16c,_0x4fa10c['additional']);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x3ca16c[_0x48d2('0xf1')],'scheduledat':moment()[_0x48d2('0xe5')](_0x1334e5[_0x48d2('0x20')][_0x4c2925[_0x48d2('0xc7')]][_0x48d2('0xf2')],_0x48d2('0xf3'))[_0x48d2('0x47')](_0x48d2('0xcb')),'ContactId':_0x1fa6e1[_0x48d2('0xe6')],'ListId':_0x1fa6e1[_0x48d2('0xe7')],'VoiceQueueId':_0x1fa6e1['VoiceQueueId']||undefined,'CampaignId':_0x1fa6e1[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch('[rescheduleContact][Abandoned]'));var _0x51008d=new History(_0x3ca16c);_0x51008d['state']=0xb;_0x51008d[_0x48d2('0xef')]=_0x48d2('0xf4');_0x51008d[_0x48d2('0x73')]=moment()[_0x48d2('0x47')](_0x48d2('0xcb'));_0x51008d[_0x48d2('0x72')]=_0x51008d[_0x48d2('0x73')];_0x51008d['calleridname']=_0x3ca16c['calleridname'];_0x51008d[_0x48d2('0xeb')]=_0x3ca16c[_0x48d2('0xeb')];hopperUtils[_0x48d2('0xd1')](_0x51008d)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0xf5')));}})[_0x48d2('0x9f')](function(){if(_0x3888b7)hopperUtils[_0x48d2('0xed')](_0x3ca16c,_0x2756f4,_0xb9b80d)['then'](function(){return 0x1;});});}}}};Dialer[_0x48d2('0x1a')][_0x48d2('0x3c')]=function(_0x4f1fc4){if(this[_0x48d2('0x25')][_0x4f1fc4[_0x48d2('0xc8')]]){this[_0x48d2('0x25')][_0x4f1fc4['uniqueid']][_0x48d2('0xf6')]=_0x4f1fc4[_0x48d2('0xf6')];}if(this[_0x48d2('0x27')][_0x4f1fc4[_0x48d2('0xc8')]]){this[_0x48d2('0x27')][_0x4f1fc4[_0x48d2('0xc8')]][_0x48d2('0xf6')]=_0x4f1fc4[_0x48d2('0xf6')];}};Dialer[_0x48d2('0x1a')][_0x48d2('0x40')]=function(_0x235466){if(!this[_0x48d2('0x25')][_0x235466[_0x48d2('0xf7')]]){return;}var _0x1f5eab=this[_0x48d2('0x20')][this[_0x48d2('0x25')][_0x235466[_0x48d2('0xf7')]]['queue']]['strategy']||'rrmemory';if(_0x1f5eab==='roundrobin'){if(this[_0x48d2('0x25')][_0x235466[_0x48d2('0xf7')]]&&_[_0x48d2('0xf8')](this[_0x48d2('0x25')][_0x235466[_0x48d2('0xf7')]][_0x48d2('0xf9')])&&_0x235466[_0x48d2('0x89')]==='1'&&_0x235466[_0x48d2('0xfa')]==='0'){if(this[_0x48d2('0x22')][_0x235466[_0x48d2('0xfb')]]){if(!this[_0x48d2('0x22')][_0x235466[_0x48d2('0xfb')]][_0x48d2('0xf9')]){this['agents'][_0x235466[_0x48d2('0xfb')]][_0x48d2('0xf9')]=!![];this[_0x48d2('0x25')][_0x235466['actionid']][_0x48d2('0xf9')]=!![];this[_0x48d2('0x25')][_0x235466[_0x48d2('0xf7')]]['stateinterface']=_0x235466[_0x48d2('0xfb')];}}}}else if(_0x1f5eab===_0x48d2('0xfc')){if(this['actions'][_0x235466[_0x48d2('0xf7')]]){if(this['agents'][_0x235466['stateinterface']]){this[_0x48d2('0x25')][_0x235466[_0x48d2('0xf7')]][_0x48d2('0xfb')]=_0x235466[_0x48d2('0xfb')];if(_[_0x48d2('0xf8')](this['queueBooked'][this['actions'][_0x235466[_0x48d2('0xf7')]][_0x48d2('0xc7')]])){this[_0x48d2('0xfd')][this[_0x48d2('0x25')][_0x235466[_0x48d2('0xf7')]][_0x48d2('0xc7')]]=[];}this[_0x48d2('0xfd')][this[_0x48d2('0x25')][_0x235466['actionid']][_0x48d2('0xc7')]][_0x48d2('0x9b')](_['merge'](_[_0x48d2('0xfe')](this['actions'][_0x235466[_0x48d2('0xf7')]],[_0x48d2('0xff'),_0x48d2('0xfb')]),{'status':_0x235466[_0x48d2('0x89')],'paused':_0x235466[_0x48d2('0xfa')]}));}}}};Dialer[_0x48d2('0x1a')]['syncQueueStatusComplete']=function(_0x3079f1){if(!this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]]){return;}var _0xa187ce=this;var _0x1048a0=this[_0x48d2('0x20')][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]];var _0x43448c=_0x1048a0[_0x48d2('0x100')]||_0x48d2('0xfc');if(_0x43448c===_0x48d2('0x101')){if(this['actions'][_0x3079f1['actionid']]&&this[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xfb')]){this[_0x48d2('0x1f')][_0x48d2('0x102')](this[_0x48d2('0x25')][_0x3079f1['actionid']]['idHopper'],this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xfb')])[_0x48d2('0xa2')](function(_0x3d6bf2){logger['error'](_0x48d2('0x103'),util[_0x48d2('0x67')](_0x3d6bf2,{'showHidden':![],'depth':null}));})[_0x48d2('0x1d')](function(){_0xa187ce[_0x48d2('0xd3')](_0xa187ce['voiceQueues'][_0xa187ce[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]);_0xa187ce[_0x48d2('0x22')][_0xa187ce[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xfb')]][_0x48d2('0xf9')]=![];delete _0xa187ce['actions'][_0x3079f1[_0x48d2('0xf7')]];unlockQueueStatus(_0x1048a0);});}else{this[_0x48d2('0xd3')](this[_0x48d2('0x20')][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]);hopperUtils[_0x48d2('0xe4')]({'active':![],'ContactId':this['actions'][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xe6')],'ListId':this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xe7')],'VoiceQueueId':this[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xe8')]||undefined,'CampaignId':this[_0x48d2('0x25')][_0x3079f1['actionid']]['CampaignId']||undefined})['catch'](loggerCatch(_0x48d2('0x104')));delete this['actions'][_0x3079f1[_0x48d2('0xf7')]];unlockQueueStatus(_0x1048a0);}}else if(_0x43448c==='rrmemory'){var _0x135cc9;if(this['actions'][_0x3079f1[_0x48d2('0xf7')]]&&!_[_0x48d2('0x48')](this['queueBooked'][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]])){if(this[_0x48d2('0x2c')][_0xa187ce[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]){this[_0x48d2('0x2c')][_0xa187ce[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xc7')]]=this[_0x48d2('0x2c')][this['actions'][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]?this['queueBookedRR'][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]]['queue']]:this['queueBooked'][this[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xc7')]]?this[_0x48d2('0xfd')][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]['_rr']||0x0:0x0;}this['queueBooked'][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]['_rr']=this[_0x48d2('0x2c')][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]]['queue']];for(var _0x2a9177=0x0;_0x2a9177<this[_0x48d2('0xfd')][this['actions'][_0x3079f1['actionid']][_0x48d2('0xc7')]][_0x48d2('0x9a')];_0x2a9177+=0x1){_0x135cc9=rr(this['queueBooked'][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]);this['queueBookedRR'][_0xa187ce[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]=this[_0x48d2('0xfd')][this[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xc7')]][_0x48d2('0x105')];if(_0x135cc9[_0x48d2('0x89')]==='1'&&_0x135cc9[_0x48d2('0xfa')]==='0'){break;}}if(!_['isNil'](_0x135cc9)){this[_0x48d2('0x22')][_0x135cc9[_0x48d2('0xfb')]][_0x48d2('0x106')]=_[_0x48d2('0x44')](this[_0x48d2('0x22')][_0x135cc9['stateinterface']][_0x48d2('0x106')])?!![]:this[_0x48d2('0x22')][_0x135cc9[_0x48d2('0xfb')]][_0x48d2('0x106')];}loggerBooked[_0x48d2('0x49')](_0x48d2('0x107'),_0x3079f1[_0x48d2('0xf7')],'Agent:\x20',JSON[_0x48d2('0xae')](_[_0x48d2('0xfe')](this['agents'][_0x135cc9['stateinterface']],[_0x48d2('0x60'),'unlockRR'])),_0x48d2('0x108'),JSON[_0x48d2('0xae')](_0x135cc9[_0x48d2('0xff')]));if(!_[_0x48d2('0xf8')](_0x135cc9)&&_0x135cc9[_0x48d2('0x89')]==='1'&&_0x135cc9[_0x48d2('0xfa')]==='0'&&this[_0x48d2('0x22')][_0x135cc9['stateinterface']][_0x48d2('0x106')]){this[_0x48d2('0x22')][_0x135cc9[_0x48d2('0xfb')]][_0x48d2('0x106')]=![];this[_0x48d2('0xfd')][_0xa187ce['actions'][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xc7')]]=[];this[_0x48d2('0x1f')][_0x48d2('0x102')](_0x135cc9['idHopper'],_0x135cc9[_0x48d2('0xfb')])[_0x48d2('0xa2')](function(_0x473397){logger[_0x48d2('0x65')](_0x48d2('0x103'),util[_0x48d2('0x67')](_0x473397,{'showHidden':![],'depth':null}));})['finally'](function(){_0xa187ce['updateOriginated'](_0xa187ce['voiceQueues'][_0xa187ce[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xc7')]]);setTimeout(function(){_0xa187ce[_0x48d2('0x22')][_0x135cc9['stateinterface']][_0x48d2('0x106')]=!![];loggerBooked[_0x48d2('0x49')](_0x48d2('0x109'),_0x3079f1[_0x48d2('0xf7')],_0x48d2('0x10a'),JSON[_0x48d2('0xae')](_[_0x48d2('0xfe')](_0xa187ce['agents'][_0x135cc9[_0x48d2('0xfb')]],['name',_0x48d2('0x106')])),'contactAgent-idHopper:\x20',JSON[_0x48d2('0xae')](_0x135cc9[_0x48d2('0xff')]));},0xc7);delete _0xa187ce[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]];unlockQueueStatus(_0x1048a0,_0x3079f1[_0x48d2('0xf7')]);});}else{loggerBooked[_0x48d2('0x49')](_0x48d2('0x10b'));this[_0x48d2('0xd3')](this[_0x48d2('0x20')][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]]['ContactId'],'ListId':this['actions'][_0x3079f1['actionid']][_0x48d2('0xe7')],'VoiceQueueId':this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xe8')]||undefined,'CampaignId':this['actions'][_0x3079f1[_0x48d2('0xf7')]]['CampaignId']||undefined})['catch'](loggerCatch(_0x48d2('0x104')));delete this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]];unlockQueueStatus(_0x1048a0);}}else{loggerBooked[_0x48d2('0x49')](_0x48d2('0x10c'));this[_0x48d2('0xd3')](this[_0x48d2('0x20')][this[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xc7')]]);hopperUtils[_0x48d2('0xe4')]({'active':![],'ContactId':this[_0x48d2('0x25')][_0x3079f1['actionid']]['ContactId'],'ListId':this[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xe7')],'VoiceQueueId':this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xe8')]||undefined,'CampaignId':this[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x10d')));delete this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]];unlockQueueStatus(_0x1048a0);}}else{loggerBooked[_0x48d2('0x49')](_0x48d2('0x10e'));this[_0x48d2('0xd3')](this[_0x48d2('0x20')][this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]]['queue']]);hopperUtils[_0x48d2('0xe4')]({'active':![],'ContactId':this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xe6')],'ListId':this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]][_0x48d2('0xe7')],'VoiceQueueId':this[_0x48d2('0x25')][_0x3079f1['actionid']][_0x48d2('0xe8')]||undefined,'CampaignId':this[_0x48d2('0x25')][_0x3079f1[_0x48d2('0xf7')]]['CampaignId']||undefined})['catch'](loggerCatch(_0x48d2('0x10f')));delete this[_0x48d2('0x25')][_0x3079f1['actionid']];unlockQueueStatus(_0x1048a0);}};Dialer[_0x48d2('0x1a')][_0x48d2('0x33')]=function(_0xb8e3f){var _0x5c21f1=this[_0x48d2('0x25')][_0xb8e3f[_0x48d2('0xf7')]];if(_0x5c21f1){delete this['actions'][_0xb8e3f[_0x48d2('0xf7')]];_0x5c21f1[_0x48d2('0xd5')]=moment()[_0x48d2('0x47')]('YYYY-MM-DD\x20HH:mm:ss');var _0x80b047=_0x5c21f1[_0x48d2('0xc9')]===_0x48d2('0xca')?this[_0x48d2('0x21')][_0x5c21f1[_0x48d2('0xc7')]]:this['voiceQueues'][_0x5c21f1[_0x48d2('0x110')]()];if(_0xb8e3f[_0x48d2('0x111')]!==_0x48d2('0x112')){this[_0x48d2('0xd3')](_0x80b047);return this['callProgressDetecting'](_0x5c21f1,_0x80b047,_0xb8e3f)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x113')));}this['uniqueId'][_0xb8e3f[_0x48d2('0xc8')]]=_0x5c21f1;}};Dialer[_0x48d2('0x1a')][_0x48d2('0x3e')]=function(_0x837d1d){var _0x591dc6=this;var _0x133532=this[_0x48d2('0x27')][_0x837d1d[_0x48d2('0xc8')]];var _0x371c1b;if(!_[_0x48d2('0xf8')](_0x837d1d)&&!_[_0x48d2('0xf8')](_0x837d1d['variable'])&&!_[_0x48d2('0xf8')](_0x837d1d['variable'][_0x48d2('0x114')])&&_0x837d1d['exten']===_0x48d2('0x115')&&_0x133532){if(_0x133532['type']!==_0x48d2('0xca')&&this[_0x48d2('0x20')][_0x133532['queue']][_0x48d2('0x116')]&&_0x837d1d[_0x48d2('0x117')]===_0x48d2('0x118')){delete this[_0x48d2('0x27')][_0x837d1d['uniqueid']];this[_0x48d2('0xd3')](this[_0x48d2('0x20')][_0x133532[_0x48d2('0xc7')]]);this[_0x48d2('0x20')][_0x133532['queue']][_0x48d2('0xcc')]+=0x1;this[_0x48d2('0x20')][_0x133532[_0x48d2('0xc7')]]['outboundAnswerAgiCallsDay']+=0x1;_0x371c1b=new Hangup(_0x133532,_0x837d1d);_0x371c1b['state']=0x12;_0x371c1b[_0x48d2('0xef')]=_0x48d2('0x119');_0x371c1b['membername']='AMD';ami['emit'](_0x48d2('0x11a'),ut[_0x48d2('0x11b')](_0x371c1b,_0x48d2('0x11c')));this[_0x48d2('0x11d')](_0x371c1b,_0x48d2('0x11e'),'[syncHangupInAMD]');}if(_0x133532[_0x48d2('0xc9')]!==_0x48d2('0xca')&&this[_0x48d2('0x20')][_0x133532[_0x48d2('0xc7')]][_0x48d2('0x116')]&&_0x837d1d[_0x48d2('0x117')]==='MACHINE'){return new Promise(function(_0x14ab77,_0x5bdc1a){delete _0x591dc6[_0x48d2('0x27')][_0x837d1d[_0x48d2('0xc8')]];_0x591dc6[_0x48d2('0xd3')](_0x591dc6[_0x48d2('0x20')][_0x133532['queue']]);_0x591dc6[_0x48d2('0x20')][_0x133532['queue']][_0x48d2('0xcc')]+=0x1;_0x591dc6[_0x48d2('0x20')][_0x133532['queue']]['outboundAnswerAgiCallsDay']+=0x1;var _0x4b09fb=_0x591dc6[_0x48d2('0x20')][_0x133532[_0x48d2('0xc7')]];var _0x44a989=new Hangup(_0x133532,_0x837d1d);_0x44a989[_0x48d2('0x71')]=0x13;_0x44a989['statedesc']=_0x48d2('0x11f');_0x44a989[_0x48d2('0x120')]=_0x48d2('0x121');_0x44a989['countmachineretry']+=0x1;_0x44a989[_0x48d2('0xdd')]+=0x1;_0x44a989['amd']=!![];ami[_0x48d2('0x45')](_0x48d2('0x11a'),ut['buildObj'](_0x44a989,_0x48d2('0x11c')));hopperUtils['createHistory'](_0x44a989)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x122')));if(_0x44a989[_0x48d2('0x123')]+_0x44a989[_0x48d2('0x124')]+_0x44a989['countnoanswerretry']+_0x44a989[_0x48d2('0x125')]+_0x44a989['countdropretry']+_0x44a989['countabandonedretry']+_0x44a989[_0x48d2('0x126')]+_0x44a989[_0x48d2('0x127')]>=_0x4b09fb[_0x48d2('0x128')]){_0x591dc6['stateGlobal'](_0x44a989,_0x14ab77,_0x5bdc1a,'reason19\x20machine....');}else{if(_0x44a989[_0x48d2('0x126')]>=_0x4b09fb[_0x48d2('0x129')]){_0x591dc6[_0x48d2('0x12a')](_0x44a989,_0x14ab77,_0x5bdc1a,_0x48d2('0x12b'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x44a989[_0x48d2('0x126')],'scheduledat':moment()[_0x48d2('0xe5')](_0x4b09fb[_0x48d2('0x12c')],'minutes')[_0x48d2('0x47')](_0x48d2('0xcb')),'ContactId':_0x44a989[_0x48d2('0xe6')],'ListId':_0x44a989['ListId'],'VoiceQueueId':_0x44a989[_0x48d2('0xe8')]||undefined,'CampaignId':_0x44a989[_0x48d2('0xe9')]||undefined})['catch'](loggerCatch(_0x48d2('0x12d')));_0x14ab77({'reschedule':0x1});}}});}if(_0x133532[_0x48d2('0xc9')]===_0x48d2('0xca')&&this['campaigns'][_0x133532[_0x48d2('0xc7')]][_0x48d2('0x116')]&&_0x837d1d[_0x48d2('0x117')]===_0x48d2('0x118')){delete this[_0x48d2('0x27')][_0x837d1d[_0x48d2('0xc8')]];this[_0x48d2('0xd3')](this[_0x48d2('0x21')][_0x133532[_0x48d2('0xc7')]]);_0x371c1b=new Hangup(_0x133532,_0x837d1d);_0x371c1b[_0x48d2('0x71')]=0x12;_0x371c1b['statedesc']=_0x48d2('0x119');_0x371c1b[_0x48d2('0x120')]=_0x48d2('0x121');ami['emit']('custom:amd',ut[_0x48d2('0x11b')](_0x371c1b,_0x48d2('0x11c')));this[_0x48d2('0x11d')](_0x371c1b,_0x48d2('0x12e'),_0x48d2('0x12f'));}if(_0x133532[_0x48d2('0xc9')]===_0x48d2('0xca')&&this[_0x48d2('0x21')][_0x133532[_0x48d2('0xc7')]][_0x48d2('0x116')]&&_0x837d1d['value']===_0x48d2('0x130')){return new Promise(function(_0x4d9408,_0x19e46d){delete _0x591dc6[_0x48d2('0x27')][_0x837d1d[_0x48d2('0xc8')]];_0x591dc6[_0x48d2('0xd3')](_0x591dc6['campaigns'][_0x133532[_0x48d2('0xc7')]]);_0x591dc6[_0x48d2('0x21')][_0x133532[_0x48d2('0xc7')]][_0x48d2('0xcc')]+=0x1;_0x591dc6[_0x48d2('0x21')][_0x133532['queue']][_0x48d2('0x131')]+=0x1;var _0x5cdeb7=_0x591dc6['campaigns'][_0x133532[_0x48d2('0xc7')]];var _0x247a5e=new Hangup(_0x133532,_0x837d1d);_0x247a5e[_0x48d2('0x71')]=0x13;_0x247a5e[_0x48d2('0xef')]=_0x48d2('0x11f');_0x247a5e[_0x48d2('0x120')]='AMD';_0x247a5e['countmachineretry']+=0x1;_0x247a5e[_0x48d2('0xdd')]+=0x1;_0x247a5e[_0x48d2('0x11c')]=!![];ami[_0x48d2('0x45')]('custom:amd',ut[_0x48d2('0x11b')](_0x247a5e,'amd'));hopperUtils[_0x48d2('0xd1')](_0x247a5e)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x122')));if(_0x247a5e['countbusyretry']+_0x247a5e['countcongestionretry']+_0x247a5e[_0x48d2('0x132')]+_0x247a5e[_0x48d2('0x125')]+_0x247a5e['countdropretry']+_0x247a5e[_0x48d2('0xf1')]+_0x247a5e[_0x48d2('0x126')]+_0x247a5e[_0x48d2('0x127')]>=_0x5cdeb7[_0x48d2('0x128')]){_0x591dc6[_0x48d2('0x133')](_0x247a5e,_0x4d9408,_0x19e46d,_0x48d2('0x134'));}else{if(_0x247a5e['countmachineretry']>=_0x5cdeb7[_0x48d2('0x129')]){_0x591dc6['createStateFinal'](_0x247a5e,_0x4d9408,_0x19e46d,_0x48d2('0x12b'));}else{hopperUtils[_0x48d2('0xe4')]({'active':![],'countmachineretry':_0x247a5e['countmachineretry'],'scheduledat':moment()[_0x48d2('0xe5')](_0x5cdeb7['dialMachineRetryFrequency'],_0x48d2('0xf3'))[_0x48d2('0x47')](_0x48d2('0xcb')),'ContactId':_0x247a5e[_0x48d2('0xe6')],'ListId':_0x247a5e['ListId'],'VoiceQueueId':_0x247a5e['VoiceQueueId']||undefined,'CampaignId':_0x247a5e['CampaignId']||undefined})['catch'](loggerCatch(_0x48d2('0x12d')));_0x4d9408({'reschedule':0x1});}}});}}};Dialer['prototype']['syncHangup']=function(_0x52a38b){var _0x45eb88=this[_0x48d2('0x27')][_0x52a38b[_0x48d2('0xc8')]];var _0x449e27;if(_0x45eb88&&_0x45eb88['type']==='ivr'){delete this[_0x48d2('0x27')][_0x52a38b[_0x48d2('0xc8')]];this[_0x48d2('0xd3')](this['campaigns'][_0x45eb88['queue']]);this[_0x48d2('0x21')][_0x45eb88[_0x48d2('0xc7')]][_0x48d2('0x135')]+=0x1;_0x449e27=new Hangup(_0x45eb88,_0x52a38b);hopperUtils[_0x48d2('0xd1')](_0x449e27)[_0x48d2('0xa2')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils['moveContactManagedDialer'](_0x449e27)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x136')));}if(_0x45eb88&&_0x45eb88[_0x48d2('0xc9')]!=='ivr'&&isNotNull(this[_0x48d2('0x20')][_0x45eb88['queue']][_0x48d2('0x137')])){delete this['uniqueId'][_0x52a38b[_0x48d2('0xc8')]];this[_0x48d2('0xd3')](this[_0x48d2('0x20')][_0x45eb88[_0x48d2('0xc7')]]);this[_0x48d2('0x20')][_0x45eb88[_0x48d2('0xc7')]][_0x48d2('0xcc')]+=0x1;this[_0x48d2('0x20')][_0x45eb88[_0x48d2('0xc7')]][_0x48d2('0x131')]+=0x1;_0x449e27=new Hangup(_0x45eb88,_0x52a38b);_0x449e27[_0x48d2('0x71')]=0x10;_0x449e27[_0x48d2('0xef')]=_0x48d2('0x138');_0x449e27[_0x48d2('0x120')]=_0x48d2('0x139');hopperUtils[_0x48d2('0xd1')](_0x449e27)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x13a')));hopperUtils[_0x48d2('0x13b')](_0x449e27)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x136')));}if(_0x45eb88&&_0x45eb88['type']!==_0x48d2('0xca')&&!isNotNull(this['voiceQueues'][_0x45eb88[_0x48d2('0xc7')]]['dialQueueProject'])){delete this['uniqueId'][_0x52a38b[_0x48d2('0xc8')]];this['updateOriginated'](this['voiceQueues'][_0x45eb88[_0x48d2('0xc7')]]);this[_0x48d2('0x20')][_0x45eb88[_0x48d2('0xc7')]]['outboundUnknownCallsDay']+=0x1;_0x449e27=new Hangup(_0x45eb88,_0x52a38b);_0x449e27['state']=0xc;_0x449e27['statedesc']=_0x52a38b['cause-txt'];_0x449e27['membername']=_0x48d2('0x13c');hopperUtils['createHistory'](_0x449e27)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x13a')));hopperUtils[_0x48d2('0x13b')](_0x449e27)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x136')));}};Dialer[_0x48d2('0x1a')]['syncQueueSummary']=function(_0x4cf75a){var _0x8f4151=this;if(!_0x8f4151[_0x48d2('0x2d')][_0x4cf75a[_0x48d2('0x60')]]){_0x8f4151['queuesSummary'][_0x4cf75a[_0x48d2('0x60')]]={'running':![]};}else if(_0x8f4151[_0x48d2('0x2d')][_0x4cf75a[_0x48d2('0x60')]][_0x48d2('0x13d')]===!![]){return;}else if(_0x8f4151['queuesSummary'][_0x4cf75a[_0x48d2('0x60')]]['running']===![]){_0x8f4151[_0x48d2('0x2d')][_0x4cf75a[_0x48d2('0x60')]][_0x48d2('0x13d')]=!![];}var _0x53c36e=_0x8f4151['voiceQueues'][_0x4cf75a[_0x48d2('0x60')]];var _0x2e2a56=_0x53c36e[_0x48d2('0x6b')]!==utils[_0x48d2('0x76')]['INACTIVE'];var _0x16ed6e=utils[_0x48d2('0x13e')](_0x53c36e);_0x53c36e[_0x48d2('0x13f')]=utils[_0x48d2('0x140')](_0x53c36e,_0x8f4151[_0x48d2('0x23')]);Promise[_0x48d2('0xb2')]()['then'](function(){if(_0x53c36e[_0x48d2('0x13f')]===utils['CAMPAIGN_STATUS']['INACTIVE']){if(_0x2e2a56){clearPredictiveAttributes(_0x53c36e);_0x4cf75a[_0x48d2('0x29')]=undefined;_0x4cf75a[_0x48d2('0x2a')]=undefined;}if(_0x53c36e[_0x48d2('0x13f')]===utils[_0x48d2('0x76')][_0x48d2('0x80')]){_0x4cf75a['available']=0x0;_0x4cf75a[_0x48d2('0xfa')]=0x0;_0x4cf75a[_0x48d2('0x141')]=0x0;_0x4cf75a[_0x48d2('0x142')]=0x0;_0x4cf75a[_0x48d2('0x143')]=0x0;}}else if(_0x53c36e[_0x48d2('0x13f')]===utils[_0x48d2('0x76')][_0x48d2('0x144')]&&!_0x16ed6e){return _0x8f4151[_0x48d2('0x92')](_0x53c36e,!![])[_0x48d2('0x9f')](function(){return _0x8f4151[_0x48d2('0x92')](_0x53c36e,![]);})[_0x48d2('0x9f')](function(){return _0x8f4151[_0x48d2('0xb8')](_0x53c36e);})['catch'](function(_0x526687){loggerSyncQueueSummary[_0x48d2('0x62')]('[syncQueueSummary]',util['inspect'](_0x526687,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x53c36e);});}else{clearPredictiveAttributes(_0x53c36e);}})[_0x48d2('0x9f')](function(){var _0x1cb81b=_0x4cf75a['compareToOutboundQueue'](_0x53c36e);if(_0x1cb81b||_0x53c36e[_0x48d2('0x145')]){_0x53c36e['queueSummaryCountersUpdated']=![];_0x4cf75a[_0x48d2('0x146')](_0x53c36e);Object[_0x48d2('0x147')](_0x53c36e,_0x4cf75a);emitOutboundVoiceQueueSummary(_0x4cf75a);}_0x8f4151[_0x48d2('0x2d')][_0x53c36e[_0x48d2('0x60')]][_0x48d2('0x13d')]=![];})['catch'](function(_0x4f0517){logger[_0x48d2('0x65')](_0x48d2('0x148'),util[_0x48d2('0x67')](_0x4f0517,{'showHidden':![],'depth':null}));_0x8f4151['queuesSummary'][_0x53c36e[_0x48d2('0x60')]]['running']=![];});};Dialer['prototype'][_0x48d2('0x38')]=_[_0x48d2('0x149')](function(){var _0x5c052a=_[_0x48d2('0x14a')](this['voiceQueues'],function(_0x584408){return _0x584408[_0x48d2('0x14b')];});var _0x3cac74=_[_0x48d2('0x14a')](this[_0x48d2('0x22')],function(_0x5781bb){return _0x5781bb[_0x48d2('0x14c')]&&_0x5781bb[_0x48d2('0x89')]===_0x48d2('0x8a');});if(_0x5c052a[_0x48d2('0x9a')]>0x0&&_0x3cac74['length']>0x0){return Promise[_0x48d2('0xb2')]()[_0x48d2('0x9f')](cmHopper['handlePreviewRecallNotifications'](_[_0x48d2('0x14d')](_0x5c052a,'id'),previewRecallmeReminderInterval,_[_0x48d2('0x14d')](_0x3cac74,'id')))['then'](function(_0x42ce8d){for(var _0x2d1dfa=0x0;_0x2d1dfa<_0x42ce8d[_0x48d2('0x9a')];_0x2d1dfa++){var _0x15f916=_0x42ce8d[_0x2d1dfa]['Agent'][_0x48d2('0x60')];if(_0x15f916)io['to'](util[_0x48d2('0x47')]('user:%s',_0x15f916))[_0x48d2('0x45')](_0x48d2('0x14e'),{'hopper':_0x42ce8d[_0x2d1dfa]});}})['catch'](function(_0x5bcd1d){logger[_0x48d2('0x65')]('checkPreviewRecallReminder',_0x5bcd1d);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x48d2('0x1a')][_0x48d2('0x42')]=function(){var _0x3ed103=this;setInterval(function(){_0x3ed103[_0x48d2('0x14f')](_0x3ed103[_0x48d2('0x27')],_0x48d2('0x150'));_0x3ed103['clearZombieChannels'](_0x3ed103[_0x48d2('0x25')],_0x48d2('0x151'));},0x32c8);};Dialer[_0x48d2('0x1a')]['clearZombieChannels']=function(_0x13ea12,_0x33074a){var _0x12764b=this;for(var _0x20c4ba in _0x13ea12){if(typeof _0x13ea12[_0x20c4ba]!==_0x48d2('0xb1')){this[_0x48d2('0x1e')][_0x48d2('0x1b')](function(){if(!_['isNil'](_0x13ea12[_0x20c4ba])){return ami[_0x48d2('0xa3')]({'action':_0x48d2('0x89'),'channel':_0x13ea12[_0x20c4ba][_0x48d2('0xf6')]})[_0x48d2('0xa2')](function(_0x50b00e){if(_0x50b00e[_0x48d2('0x6b')]===_0x48d2('0x152')){setTimeout(function(){if(_0x13ea12[_0x20c4ba]&&_0x13ea12[_0x20c4ba][_0x48d2('0xc9')]!==_0x48d2('0xca')){_0x12764b[_0x48d2('0xd3')](_0x12764b[_0x48d2('0x20')][_0x13ea12[_0x20c4ba][_0x48d2('0xc7')]]);logger[_0x48d2('0x65')](_0x48d2('0x153'),_0x33074a,_0x20c4ba,_0x13ea12[_0x20c4ba][_0x48d2('0xc7')]);delete _0x13ea12[_0x20c4ba];}if(_0x13ea12[_0x20c4ba]&&_0x13ea12[_0x20c4ba][_0x48d2('0xc9')]===_0x48d2('0xca')){_0x12764b[_0x48d2('0xd3')](_0x12764b[_0x48d2('0x21')][_0x13ea12[_0x20c4ba][_0x48d2('0xc7')]]);logger[_0x48d2('0x65')](_0x48d2('0x154'),_0x33074a,_0x20c4ba,_0x13ea12[_0x20c4ba]['queue']);delete _0x13ea12[_0x20c4ba];}},0x2328);}});}});}}};Dialer[_0x48d2('0x1a')][_0x48d2('0x155')]=function(_0x105c76){return Promise[_0x48d2('0xb2')]()[_0x48d2('0x9f')](voiceQueueRt[_0x48d2('0x155')](_0x105c76))[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x156')));};Dialer['prototype'][_0x48d2('0xd3')]=function(_0xbf737c){if(!_['isUndefined'](_0xbf737c)&&_0xbf737c!==null){if(typeof _0xbf737c[_0x48d2('0x157')]!=='undefined'){if(_0xbf737c[_0x48d2('0x157')]>0x0){_0xbf737c[_0x48d2('0x157')]-=0x1;}else{logger[_0x48d2('0x65')]('[updateOriginated]\x20object\x20originated\x20is\x20negative');}}}else{logger[_0x48d2('0x65')](_0x48d2('0x158'));}};Dialer['prototype'][_0x48d2('0x159')]=function(_0x1b4699,_0x90ba51){var _0x62b023=this;return function(_0x4439d6){_0x62b023[_0x48d2('0xd3')](_0x90ba51);logger[_0x48d2('0x65')](_0x1b4699,util['inspect'](_0x4439d6,{'showHidden':![],'depth':null}));};};Dialer[_0x48d2('0x1a')]['emptyContact']=function(_0x76fd75,_0x4f18ee,_0x2e6ec6){var _0xfd8a65={'state':0x19,'statedesc':_0x48d2('0x15a')};this[_0x48d2('0xd3')](_0x4f18ee);this[_0x48d2('0x11d')](_[_0x48d2('0x15b')](_0xfd8a65,_[_0x48d2('0xfe')](_0x2e6ec6,[_0x48d2('0xe6'),'ListId',_0x48d2('0x15c'),_0x48d2('0xe8'),_0x48d2('0xe9')])),_0x48d2('0x15d'),_0x48d2('0x15e'));logger[_0x48d2('0x65')](_0x76fd75);};Dialer[_0x48d2('0x1a')]['saveInDb']=function(_0x2d7f97,_0x5ee584,_0xb8fd82){hopperUtils[_0x48d2('0xd1')](_0x2d7f97)['catch'](loggerCatch(_0x5ee584));hopperUtils[_0x48d2('0x13b')](_0x2d7f97)[_0x48d2('0xa2')](loggerCatch(_0xb8fd82));};Dialer[_0x48d2('0x1a')][_0x48d2('0x15f')]=function(_0x3ae3f1,_0x21e1e2){hopperUtils[_0x48d2('0xd1')](_0x3ae3f1)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0xd2')));if(_0x21e1e2==0x0){hopperUtils['moveContactManagedDialer'](_0x3ae3f1)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x160')));}};Dialer[_0x48d2('0x1a')][_0x48d2('0x161')]=function(_0x156608){return Promise['resolve']()[_0x48d2('0x9f')](cmHopper['handlePreviewRecallNotifications'](_0x156608['id'],previewRecallmeReminderInterval))[_0x48d2('0x9f')](function(_0x40b23f){for(var _0x18271c=0x0;_0x18271c<_0x40b23f[_0x48d2('0x9a')];_0x18271c++){var _0x4d009e=_0x40b23f[_0x18271c]['Agent'][_0x48d2('0x60')];if(_0x4d009e)io['to'](util['format'](_0x48d2('0x162'),_0x4d009e))[_0x48d2('0x45')](_0x48d2('0x14e'),{'hopper':_0x40b23f[_0x18271c]});}})[_0x48d2('0xa2')](function(){});};Dialer[_0x48d2('0x1a')][_0x48d2('0xb6')]=function(_0x287234){var _0x2b9eb2=this;return function(){_0x2b9eb2['handleIvr'](_0x287234);};};Dialer[_0x48d2('0x1a')][_0x48d2('0x163')]=function(_0x30e09c,_0x171d10){var _0xbf0e04=this;var _0x427b98=uuid['v4']();this[_0x48d2('0x25')][_0x427b98]=new Action(_0x30e09c,_0x171d10,_0x427b98);return new Promise(function(_0xe8a61e,_0xd0bc7d){if(_['isUndefined'](_0x30e09c)&&typeof _0x30e09c!=='object'){return _0xd0bc7d(msgResponse(_0x48d2('0x164'),_0x48d2('0x93'),'voiceQueue\x20is\x20undefine'));}if(_[_0x48d2('0x44')](_0x171d10[_0x48d2('0x165')])||_0x171d10[_0x48d2('0x165')]===null){return _0xd0bc7d(msgResponse('originate',_0x48d2('0x93'),_0x48d2('0x166')));}var _0x3ecbcb={'XMD-CALLERID':_0xbf0e04[_0x48d2('0x25')][_0x427b98][_0x48d2('0x167')](),'XMD-AGI':_0x30e09c[_0x48d2('0x137')]?util[_0x48d2('0x47')](_0x48d2('0x168'),ipAgi,_0x30e09c[_0x48d2('0x137')]):_0x48d2('0x169'),'XMD-AGIAFTER':_0x30e09c[_0x48d2('0xdb')]?util[_0x48d2('0x47')](_0x48d2('0x168'),ipAgi,_0x30e09c[_0x48d2('0xdb')]):_0x48d2('0x169'),'XMD-QUEUE':utils[_0x48d2('0x16a')](_0x30e09c)?util[_0x48d2('0x47')]('\x22%s,%s%s,,,%s\x22',_0x30e09c[_0x48d2('0x60')],_0x30e09c[_0x48d2('0x16b')]||'',_0x30e09c[_0x48d2('0xd0')]?'c':'',_0x30e09c[_0x48d2('0xd6')]||0x3):_0x48d2('0x169'),'XMD-CONTACTID':_0x171d10[_0x48d2('0xe6')],'XMD-CDRTYPE':_0x48d2('0x7'),'CALLERID(all)':_0xbf0e04[_0x48d2('0x25')][_0x427b98][_0x48d2('0x167')](),'XMD-AMD':_0x30e09c[_0x48d2('0x116')]?_0x48d2('0x144'):_0x48d2('0x169'),'XMD-DESTINATION':_0x48d2('0x115')};if(_0x30e09c['dialAMDActive']){_0x3ecbcb[_0x48d2('0x16c')]=_0x30e09c[_0x48d2('0x16d')]||0x9c4;_0x3ecbcb[_0x48d2('0x16e')]=_0x30e09c[_0x48d2('0x16f')]||0x5dc;_0x3ecbcb[_0x48d2('0x170')]=_0x30e09c['dialAMDAfterGreetingSilence']||0x320;_0x3ecbcb['XMD-AMDTOTALANALYSISTIME']=_0x30e09c['dialAMDTotalAnalysisTime']||0x1388;_0x3ecbcb[_0x48d2('0x171')]=_0x30e09c['dialAMDMinWordLength']||0x64;_0x3ecbcb[_0x48d2('0x172')]=_0x30e09c[_0x48d2('0x173')]||0x32;_0x3ecbcb[_0x48d2('0x174')]=_0x30e09c['dialAMDMaximumNumberOfWords']||0x3;_0x3ecbcb['XMD-AMDSILENCETHRESHOLD']=_0x30e09c['dialAMDSilenceThreshold']||0x100;_0x3ecbcb[_0x48d2('0x175')]=_0x30e09c[_0x48d2('0x176')]||0x1388;}if(utils['isOutboundQueue'](_0x30e09c)){_0x3ecbcb[_0x48d2('0x177')]=_0x171d10['VoiceQueueId'];}else{_0x3ecbcb[_0x48d2('0x178')]=_0x171d10['CampaignId'];}var _0x19dd50=utils['setXMDContactVariables'](_0x171d10['Contact']);Object['assign'](_0x3ecbcb,_0x19dd50);var _0x2b299d=_0xbf0e04[_0x48d2('0x86')](_0x30e09c['Trunk'])?utils['getCallerId'](_0x30e09c[_0x48d2('0x8c')]['callerid'],_0x30e09c['dialOriginateCallerIdName'],_0x30e09c[_0x48d2('0x179')]>0x0?utils[_0x48d2('0x17a')](_0x30e09c[_0x48d2('0x17b')],_0x30e09c[_0x48d2('0x179')]):_0x30e09c[_0x48d2('0x17b')]):utils[_0x48d2('0x17c')](_[_0x48d2('0xf8')](_0x30e09c[_0x48d2('0x17d')])?_0x30e09c['Trunk'][_0x48d2('0x17e')]:_0x30e09c[_0x48d2('0x17d')][_0x48d2('0x17e')],_0x30e09c[_0x48d2('0x17f')],_0x30e09c['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x48d2('0x17a')](_0x30e09c[_0x48d2('0x17b')],_0x30e09c[_0x48d2('0x179')]):_0x30e09c[_0x48d2('0x17b')]);if(_0x2b299d){_0x3ecbcb['XMD-ORIGINATECALLERIDNAME']=_0xbf0e04['actions'][_0x427b98][_0x48d2('0x180')]=utils[_0x48d2('0x181')](_0x2b299d);_0x3ecbcb['XMD-ORIGINATECALLERIDNUM']=_0x171d10[_0x48d2('0x165')];}_0x30e09c[_0x48d2('0x182')]=_0x3ecbcb;return ami['Action']({'actionid':_0x427b98,'action':_0x48d2('0x164'),'channel':_0xbf0e04[_0x48d2('0x86')](_0x30e09c[_0x48d2('0x8c')])?util['format'](_0x48d2('0x183'),_0x30e09c[_0x48d2('0x8c')][_0x48d2('0x60')],isNotNull(_0x30e09c[_0x48d2('0x184')])?_0x30e09c[_0x48d2('0x184')][_0x48d2('0x185')]()||'':'',_0x30e09c[_0x48d2('0x186')]>0x0?_0x171d10[_0x48d2('0x165')][_0x48d2('0x187')](_0x30e09c[_0x48d2('0x186')]):_0x171d10[_0x48d2('0x165')]):util[_0x48d2('0x47')](_0x48d2('0x183'),_[_0x48d2('0xf8')](_0x30e09c[_0x48d2('0x17d')])?_0x30e09c[_0x48d2('0x8c')][_0x48d2('0x60')]:_0x30e09c[_0x48d2('0x17d')][_0x48d2('0x60')],isNotNull(_0x30e09c['dialPrefix'])?_0x30e09c['dialPrefix'][_0x48d2('0x185')]()||'':'',_0x30e09c[_0x48d2('0x186')]>0x0?_0x171d10[_0x48d2('0x165')][_0x48d2('0x187')](_0x30e09c[_0x48d2('0x186')]):_0x171d10[_0x48d2('0x165')]),'callerid':_0x2b299d,'Exten':_0x48d2('0x115'),'Context':'from-sip','Priority':'1','variable':_0x3ecbcb,'timeout':(_0x30e09c[_0x48d2('0x188')]||0x1e)*0x3e8,'async':!![],'channelid':_0x427b98})[_0x48d2('0x9f')](function(_0x342bce){return _0xe8a61e(_0x342bce);})[_0x48d2('0xa2')](function(_0xcb21ce){_0x30e09c[_0x48d2('0x189')]+=0x1;var _0xd038c3=new History(_0xbf0e04['actions'][_0x427b98]);logger[_0x48d2('0x65')](util[_0x48d2('0x47')](_0x48d2('0x18a'),JSON['stringify'](_0xcb21ce)));_0xd038c3[_0x48d2('0x71')]=0xe;_0xd038c3[_0x48d2('0xef')]=_0x48d2('0x18b');_0xd038c3[_0x48d2('0x73')]=moment()[_0x48d2('0x47')]('YYYY-MM-DD\x20HH:mm:ss');_0xd038c3[_0x48d2('0x72')]=_0xd038c3[_0x48d2('0x73')];hopperUtils[_0x48d2('0xd1')](_0xd038c3)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x18c')));_0xbf0e04['moveContactManagedDialer'](_0xd038c3)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x18c')))[_0x48d2('0x1d')](function(){delete _0xbf0e04[_0x48d2('0x25')][_0x427b98];return _0xd0bc7d(msgResponse(_0x48d2('0x164'),_0x48d2('0x85'),_0x48d2('0x18d')));});});});};Dialer[_0x48d2('0x1a')][_0x48d2('0x18e')]=function(_0x4b076c,_0x27f392,_0x31969f){var _0x170643=new History(_0x27f392);if(_0x170643[_0x48d2('0x123')]+_0x170643[_0x48d2('0x124')]+_0x170643['countnoanswerretry']+_0x170643[_0x48d2('0x125')]+_0x170643[_0x48d2('0xdc')]+_0x170643[_0x48d2('0xf1')]+_0x170643['countmachineretry']+_0x170643[_0x48d2('0x127')]>=_0x31969f[_0x48d2('0x128')]-0x1){return!![];}switch(_0x4b076c){case 0x3:if(_0x170643[_0x48d2('0x132')]>=_0x31969f[_0x48d2('0x18f')]-0x1){return!![];}hopperUtils[_0x48d2('0xe4')]({'active':![],'countnoanswerretry':_0x170643['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x48d2('0xe5')](_0x31969f['dialNoAnswerRetryFrequency'],_0x48d2('0xf3'))[_0x48d2('0x47')](_0x48d2('0xcb')),'ContactId':_0x170643[_0x48d2('0xe6')],'ListId':_0x170643[_0x48d2('0xe7')],'VoiceQueueId':_0x170643[_0x48d2('0xe8')]||undefined,'CampaignId':_0x170643[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x190')));break;case 0x5:if(_0x170643[_0x48d2('0x123')]>=_0x31969f[_0x48d2('0x191')]-0x1){return!![];}hopperUtils[_0x48d2('0xe4')]({'active':![],'countbusyretry':_0x170643[_0x48d2('0x123')]+=0x1,'scheduledat':moment()['add'](_0x31969f['dialBusyRetryFrequency'],_0x48d2('0xf3'))['format'](_0x48d2('0xcb')),'ContactId':_0x170643[_0x48d2('0xe6')],'ListId':_0x170643[_0x48d2('0xe7')],'VoiceQueueId':_0x170643[_0x48d2('0xe8')]||undefined,'CampaignId':_0x170643[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch('[rescheduleContact]\x20[Busy]'));break;case 0x8:if(_0x170643[_0x48d2('0x124')]>=_0x31969f[_0x48d2('0x192')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countcongestionretry':_0x170643[_0x48d2('0x124')]+=0x1,'scheduledat':moment()[_0x48d2('0xe5')](_0x31969f[_0x48d2('0x193')],_0x48d2('0xf3'))[_0x48d2('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x170643['ContactId'],'ListId':_0x170643[_0x48d2('0xe7')],'VoiceQueueId':_0x170643['VoiceQueueId']||undefined,'CampaignId':_0x170643[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch('[rescheduleContact]\x20[Congestion]'));break;case 0x0:if(_0x170643[_0x48d2('0x125')]>=_0x31969f['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils['rescheduleContact']({'active':![],'countnosuchnumberretry':_0x170643[_0x48d2('0x125')]+=0x1,'scheduledat':moment()[_0x48d2('0xe5')](_0x31969f[_0x48d2('0x194')],_0x48d2('0xf3'))[_0x48d2('0x47')](_0x48d2('0xcb')),'ContactId':_0x170643[_0x48d2('0xe6')],'ListId':_0x170643['ListId'],'VoiceQueueId':_0x170643[_0x48d2('0xe8')]||undefined,'CampaignId':_0x170643[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x195')));}break;case 0xa:if(_0x170643['countdropretry']>=_0x31969f['dialDropMaxRetry']-0x1){return!![];}hopperUtils[_0x48d2('0xe4')]({'active':![],'countdropretry':_0x170643['countdropretry']+=0x1,'scheduledat':moment()[_0x48d2('0xe5')](_0x31969f[_0x48d2('0xde')],_0x48d2('0xf3'))[_0x48d2('0x47')](_0x48d2('0xcb')),'ContactId':_0x170643[_0x48d2('0xe6')],'ListId':_0x170643[_0x48d2('0xe7')],'VoiceQueueId':_0x170643[_0x48d2('0xe8')]||undefined,'CampaignId':_0x170643['CampaignId']||undefined})[_0x48d2('0xa2')](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x170643[_0x48d2('0xf1')]>=_0x31969f[_0x48d2('0x196')]-0x1){return!![];}hopperUtils[_0x48d2('0xe4')]({'active':![],'countabandonedretry':_0x170643['countabandonedretry']+=0x1,'scheduledat':moment()[_0x48d2('0xe5')](_0x31969f[_0x48d2('0xf2')],_0x48d2('0xf3'))[_0x48d2('0x47')](_0x48d2('0xcb')),'ContactId':_0x170643[_0x48d2('0xe6')],'ListId':_0x170643['ListId'],'VoiceQueueId':_0x170643[_0x48d2('0xe8')]||undefined,'CampaignId':_0x170643[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x197')));break;case 0x13:if(_0x170643[_0x48d2('0x126')]>=_0x31969f[_0x48d2('0x129')]-0x1){return!![];}hopperUtils[_0x48d2('0xe4')]({'active':![],'countmachineretry':_0x170643[_0x48d2('0x126')]+=0x1,'scheduledat':moment()[_0x48d2('0xe5')](_0x31969f[_0x48d2('0x12c')],_0x48d2('0xf3'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x170643[_0x48d2('0xe6')],'ListId':_0x170643[_0x48d2('0xe7')],'VoiceQueueId':_0x170643[_0x48d2('0xe8')]||undefined,'CampaignId':_0x170643[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x12d')));break;case 0x14:if(_0x170643['countagentrejectretry']>=_0x31969f['dialAgentRejectMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countagentrejectretry':_0x170643[_0x48d2('0x127')]+=0x1,'scheduledat':moment()[_0x48d2('0xe5')](_0x31969f[_0x48d2('0x198')],_0x48d2('0xf3'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x170643['ContactId'],'ListId':_0x170643['ListId'],'VoiceQueueId':_0x170643['VoiceQueueId']||undefined,'CampaignId':_0x170643[_0x48d2('0xe9')]||undefined})['catch'](loggerCatch(_0x48d2('0x199')));break;default:return!![];}};Dialer[_0x48d2('0x1a')][_0x48d2('0x19a')]=function(_0x507ae5,_0x30afab,_0x4e8010){var _0x46546c=this;var _0x15fab3=new History(_0x507ae5);var _0x2e670e=![];var _0x57c156;var _0xa1d504;return new Promise(function(_0x18b2b1,_0xc5043e){if(_[_0x48d2('0x44')](_0x30afab)&&typeof _0x30afab!=='object'){return _0xc5043e(msgResponse(_0x48d2('0x19b'),_0x48d2('0x93'),'entity\x20is\x20undefine'));}if(_[_0x48d2('0x44')](_0x4e8010)&&typeof _0x4e8010!==_0x48d2('0x19c')){return _0xc5043e(msgResponse(_0x48d2('0x19b'),_0x48d2('0x93'),_0x48d2('0x19d')));}hopperUtils[_0x48d2('0xe0')](_0x15fab3,_0x4e8010[_0x48d2('0xcd')],_0x30afab)[_0x48d2('0x9f')](function(_0x46eab1){if(_0x46eab1[_0x48d2('0xe2')]==0x1)_0x2e670e=!![];switch(_0x4e8010[_0x48d2('0xcd')]){case'0':_0x30afab[_0x48d2('0x19e')]+=0x1;_0x15fab3[_0x48d2('0x71')]=0x0;_0x15fab3['statedesc']='NoSuchNumber';_0x15fab3['countnosuchnumberretry']+=0x1;_0x15fab3[_0x48d2('0xdd')]+=0x1;ami[_0x48d2('0x45')](_0x48d2('0x19f'),ut[_0x48d2('0x11b')](_0x507ae5,_0x48d2('0x1a0')));_0x57c156=_0x30afab[_0x48d2('0x194')];_0xa1d504=_0x30afab[_0x48d2('0xdf')];hopperUtils[_0x48d2('0xd1')](_0x15fab3)['catch'](loggerCatch(_0x48d2('0x122')));if(_0x46546c[_0x48d2('0x18e')](0x0,_0x507ae5,_0x30afab)&&!_0x2e670e){if(_0x15fab3[_0x48d2('0x125')]>=_0x30afab[_0x48d2('0x1a1')]){_0x46546c[_0x48d2('0x12a')](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1a2'));}else{_0x46546c[_0x48d2('0x133')](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1a2'));}}break;case'3':_0x30afab[_0x48d2('0x1a3')]+=0x1;_0x15fab3[_0x48d2('0x71')]=0x3;_0x15fab3['statedesc']=_0x48d2('0x1a4');_0x15fab3[_0x48d2('0x132')]+=0x1;_0x15fab3['countglobal']+=0x1;var _0x3b66ab=ut['buildNoAnswerEventPayload'](_0x507ae5,_0x30afab);ami[_0x48d2('0x45')]('custom:agentnoanswer',_0x3b66ab);_0x57c156=_0x30afab[_0x48d2('0x1a5')];_0xa1d504=_0x30afab['callAdditionalPhoneAfterMin'];hopperUtils[_0x48d2('0xd1')](_0x15fab3)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x1a6')));if(_0x46546c[_0x48d2('0x18e')](0x3,_0x507ae5,_0x30afab)&&!_0x2e670e){if(_0x15fab3[_0x48d2('0x132')]>=_0x30afab['dialNoAnswerMaxRetry']){_0x46546c[_0x48d2('0x12a')](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1a7'));}else{_0x46546c[_0x48d2('0x133')](_0x15fab3,_0x18b2b1,_0xc5043e,'reason\x203\x20ringing\x20no\x20answer');}}break;case'5':_0x30afab[_0x48d2('0x1a8')]+=0x1;_0x15fab3['state']=0x5;_0x15fab3[_0x48d2('0xef')]=_0x48d2('0x1a9');_0x15fab3[_0x48d2('0x123')]+=0x1;_0x15fab3[_0x48d2('0xdd')]+=0x1;ami['emit'](_0x48d2('0x1aa'),ut[_0x48d2('0x11b')](_0x507ae5,_0x48d2('0x1ab')));_0x57c156=_0x30afab['dialBusyRetryFrequency'];_0xa1d504=_0x30afab['callAdditionalPhoneAfterMin'];hopperUtils[_0x48d2('0xd1')](_0x15fab3)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x1ac')));if(_0x46546c[_0x48d2('0x18e')](0x5,_0x507ae5,_0x30afab)&&!_0x2e670e){if(_0x15fab3[_0x48d2('0x123')]>=_0x30afab[_0x48d2('0x191')]){_0x46546c['createStateFinal'](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1ad'));}else{_0x46546c['stateGlobal'](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1ad'));}}break;case'8':_0x30afab[_0x48d2('0x1ae')]+=0x1;_0x15fab3[_0x48d2('0x71')]=0x8;_0x15fab3['statedesc']=_0x48d2('0x1af');_0x15fab3[_0x48d2('0x124')]+=0x1;_0x15fab3[_0x48d2('0xdd')]+=0x1;_0x57c156=_0x30afab['dialCongestionRetryFrequency'];_0xa1d504=_0x30afab[_0x48d2('0xdf')];ami[_0x48d2('0x45')](_0x48d2('0x1b0'),ut[_0x48d2('0x11b')](_0x507ae5,_0x48d2('0x1b1')));hopperUtils['createHistory'](_0x15fab3)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x1b2')));if(_0x46546c[_0x48d2('0x18e')](0x8,_0x507ae5,_0x30afab)&&!_0x2e670e){if(_0x15fab3[_0x48d2('0x124')]>=_0x30afab[_0x48d2('0x192')]){_0x46546c[_0x48d2('0x12a')](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1b3'));}else{_0x46546c[_0x48d2('0x133')](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1b3'));}}break;case'11':_0x30afab[_0x48d2('0x1b4')]+=0x1;_0x15fab3[_0x48d2('0x71')]=0xb;_0x15fab3['statedesc']=_0x48d2('0xf4');_0x15fab3[_0x48d2('0xf1')]+=0x1;_0x15fab3[_0x48d2('0xdd')]+=0x1;_0x57c156=_0x30afab['dialAbandonedRetryFrequency'];_0xa1d504=_0x30afab['callAdditionalPhoneAfterMin'];hopperUtils[_0x48d2('0xd1')](_0x15fab3)['catch'](loggerCatch(_0x48d2('0xf5')));if(_0x46546c[_0x48d2('0x18e')](0xb,_0x507ae5,_0x30afab)&&!_0x2e670e){if(_0x15fab3[_0x48d2('0xf1')]>=_0x30afab[_0x48d2('0x196')]){_0x46546c[_0x48d2('0x12a')](_0x15fab3,_0x18b2b1,_0xc5043e,'reason\x2011\x20abandoned');}else{_0x46546c[_0x48d2('0x133')](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1b5'));}}break;case'20':_0x30afab['outboundRejectCallsDay']+=0x1;_0x15fab3['state']=0x14;_0x15fab3[_0x48d2('0xef')]=_0x48d2('0x1b6');_0x15fab3[_0x48d2('0x127')]+=0x1;_0x15fab3[_0x48d2('0xdd')]+=0x1;_0x57c156=_0x30afab[_0x48d2('0x198')];_0xa1d504=_0x30afab[_0x48d2('0xdf')];ami[_0x48d2('0x45')](_0x48d2('0x1b7'),ut[_0x48d2('0x11b')](_0x507ae5,'agentreject'));hopperUtils[_0x48d2('0xd1')](_0x15fab3)[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x1b8')));if(_0x46546c['checkRetriveMax'](0x14,_0x507ae5,_0x30afab)&&!_0x2e670e){if(_0x15fab3[_0x48d2('0x127')]>=_0x30afab[_0x48d2('0x1b9')]){_0x46546c[_0x48d2('0x12a')](_0x15fab3,_0x18b2b1,_0xc5043e,'reason\x2020\x20agentreject');}else{_0x46546c['stateGlobal'](_0x15fab3,_0x18b2b1,_0xc5043e,_0x48d2('0x1ba'));}}break;default:_0x30afab[_0x48d2('0x1bb')]+=0x1;_0x15fab3['state']=0xc;_0x15fab3[_0x48d2('0xef')]=_0x4e8010['reason'];_0x57c156=_0x30afab[_0x48d2('0x198')];_0xa1d504=_0x30afab[_0x48d2('0xdf')];hopperUtils['createHistory'](_0x15fab3)['catch'](loggerCatch(_0x48d2('0x1bc')));if(_0x46546c[_0x48d2('0x18e')](_0x4e8010[_0x48d2('0xcd')],_0x507ae5,_0x30afab)&&!_0x2e670e){if(_0x15fab3[_0x48d2('0x123')]+_0x15fab3['countcongestionretry']+_0x15fab3[_0x48d2('0x132')]+_0x15fab3['countnosuchnumberretry']+_0x15fab3['countdropretry']+_0x15fab3[_0x48d2('0xf1')]+_0x15fab3[_0x48d2('0x126')]+_0x15fab3[_0x48d2('0x127')]>=_0x30afab['dialGlobalMaxRetry']){_0x46546c[_0x48d2('0x133')](_0x15fab3,_0x18b2b1,_0xc5043e,_0x4e8010['reason']);}else{_0x46546c[_0x48d2('0x12a')](_0x15fab3,_0x18b2b1,_0xc5043e,_0x4e8010[_0x48d2('0xcd')]);}}}})[_0x48d2('0x9f')](function(){if(_0x2e670e){hopperUtils[_0x48d2('0xed')](_0x15fab3,_0x57c156,_0xa1d504)[_0x48d2('0x9f')](function(){return _0x18b2b1(0x1);});}});});};Dialer[_0x48d2('0x1a')][_0x48d2('0x133')]=function(_0x2cd576,_0xac2a64,_0x18b203,_0x7abf31){var _0x57d1ea=new Final(_0x2cd576);_0x57d1ea['state']=0xf;_0x57d1ea['statedesc']='Global';this[_0x48d2('0x12a')](_0x57d1ea,_0xac2a64,_0x18b203,_0x7abf31);};Dialer[_0x48d2('0x1a')][_0x48d2('0x12a')]=function(_0x446aac,_0x473866,_0x8c36ec,_0x24a5d3){hopperUtils[_0x48d2('0x13b')](_0x446aac)[_0x48d2('0x9f')](function(){return _0x473866(msgResponse(_0x48d2('0x19b'),_0x48d2('0x112'),_0x24a5d3));})[_0x48d2('0xa2')](function(){return _0x8c36ec(msgResponse(_0x48d2('0x1bd'),_0x48d2('0x93'),_0x48d2('0x1be')));});};Dialer['prototype']['predictive']=function(_0x590839){var _0x4356dc=_0x590839[_0x48d2('0x1bf')]/0x64;var _0x194851=_0x590839['outboundDropCallsDayTimeout']/(_0x590839[_0x48d2('0xd7')]+_0x590839[_0x48d2('0xcc')]);var _0xdae281=Math['round'](_0x590839['predictiveIntervalAvailable']*(_0x590839[_0x48d2('0x1c0')]/0x64));var _0x2f3d22=Math['round'](_0x590839[_0x48d2('0x1c1')]*(_0x590839[_0x48d2('0x1c2')]/0x64));var _0x451c9e=_0x590839[_0x48d2('0x1c3')]+_0x590839['talking'];var _0x39b1ef=Math[_0x48d2('0x1c4')](_0x590839[_0x48d2('0x59')]*_0x590839[_0x48d2('0x5c')]*_0x590839[_0x48d2('0x1c5')]*_0x590839[_0x48d2('0x1c6')]);if(_[_0x48d2('0x44')](_0x590839[_0x48d2('0x2a')])){if(!_[_0x48d2('0x44')](_0x590839[_0x48d2('0x29')])){_0x590839[_0x48d2('0x29')]=undefined;loggerPredictive['error'](_0x48d2('0x1c7'),_0x48d2('0x1c8'));}if(!_[_0x48d2('0x44')](_0x590839[_0x48d2('0x64')])){loggerPredictive[_0x48d2('0x65')](_0x48d2('0x1c7'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x590839[_0x48d2('0x64')]);_0x590839[_0x48d2('0x64')]=undefined;}_0x590839['startProgressive']=moment()[_0x48d2('0x47')](_0x48d2('0xcb'));loggerPredictive['info'](_0x590839[_0x48d2('0x60')],_0x48d2('0x1c9'),_0x590839[_0x48d2('0x2a')]);this[_0x48d2('0xbc')](_0x590839,0x1);}else if(ifInterval(_0x590839['dialPredictiveInterval'],_0x590839[_0x48d2('0x2a')])){this[_0x48d2('0xbc')](_0x590839,0x1);loggerPredictiveCalls['info'](_0x48d2('0x1ca'),_0x590839['startProgressive'],_0x590839['name']);_0x590839[_0x48d2('0x59')]=0x0;_0x590839[_0x48d2('0xd8')]=0x0;}else if(_0x4356dc<_0x194851&&_0x590839['dialPredictiveOptimization']===_0x48d2('0x1cb')){clearPredictiveAttributes(_0x590839);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x1cc'),'Dropped\x20calls\x20day',_0x194851,_0x48d2('0x2a'),_0x590839['name']);}else if(_0x39b1ef<_0x590839[_0x48d2('0xd8')]&&_0x590839[_0x48d2('0x1cd')]===_0x48d2('0x1cb')){clearPredictiveAttributes(_0x590839);loggerPredictive[_0x48d2('0x49')]('[stopMethodPredictive][ReStartProgressive][ExceededDropInterval]','Max\x20Drop\x20',_0x39b1ef,'Drop\x20in\x20this\x20interval',_0x590839[_0x48d2('0xd8')],'startProgressive',_0x590839[_0x48d2('0x60')]);}else if(!ifInterval(_0x590839[_0x48d2('0x1ce')],_0x590839[_0x48d2('0x2a')])&&_['isUndefined'](_0x590839[_0x48d2('0x29')])&&!_[_0x48d2('0x44')](_0x590839[_0x48d2('0x2a')])){_0x590839[_0x48d2('0x29')]=moment()['format'](_0x48d2('0xcb'));loggerPredictive[_0x48d2('0x49')](_0x590839[_0x48d2('0x60')],_0x48d2('0x1cf'),_0x590839['startPredictive']);hopperUtils[_0x48d2('0x1d0')](_0x590839[_0x48d2('0x1ce')])[_0x48d2('0x9f')](this['getDataPredictive'](_0x590839))[_0x48d2('0x9f')](mergeDataErlangB(_0x590839))[_0x48d2('0x9f')](this[_0x48d2('0x1d1')](_0x590839))['catch'](loggerCatchPredictive(_0x48d2('0x1d2'),_0x590839));}else if(!ifInterval(_0x590839['dialPredictiveInterval'],_0x590839[_0x48d2('0x29')])){_0x590839[_0x48d2('0xd8')]=0x0;_0x590839[_0x48d2('0x29')]=moment()[_0x48d2('0x47')](_0x48d2('0xcb'));loggerPredictive[_0x48d2('0x49')](_0x590839[_0x48d2('0x60')],_0x48d2('0x1d3'),_0x590839['startPredictive']);clearInterval(_0x590839['handlePredictive']);_0x590839[_0x48d2('0x64')]=undefined;hopperUtils[_0x48d2('0x1d0')](_0x590839[_0x48d2('0x1ce')])['then'](this[_0x48d2('0x1d4')](_0x590839))[_0x48d2('0x9f')](mergeDataErlangB(_0x590839))[_0x48d2('0x9f')](this[_0x48d2('0x1d1')](_0x590839))[_0x48d2('0xa2')](loggerCatchPredictive(_0x48d2('0x1d5'),_0x590839));}else if(_0x590839[_0x48d2('0x1c1')]&&_0x451c9e<_0x590839['predictiveIntervalAvailable']-_0x2f3d22){clearPredictiveAttributes(_0x590839);loggerPredictive[_0x48d2('0x49')](_0x590839[_0x48d2('0x60')],_0x48d2('0x1d6'),_0x451c9e,')\x20are\x20less\x20than\x20threshold\x20(',_0x590839['predictiveIntervalAvailable'],'-',_0x2f3d22,'=',_0x590839[_0x48d2('0x1c1')]-_0x2f3d22,')');}else if(_0x590839['predictiveIntervalAvailable']&&_0x451c9e>_0x590839['predictiveIntervalAvailable']+_0xdae281){clearPredictiveAttributes(_0x590839);loggerPredictive[_0x48d2('0x49')](_0x590839[_0x48d2('0x60')],_0x48d2('0x1d6'),_0x451c9e,')\x20are\x20more\x20than\x20threshold\x20(',_0x590839[_0x48d2('0x1c1')],'+',_0xdae281,'=',_0x590839[_0x48d2('0x1c1')]+_0xdae281,')');}};Dialer[_0x48d2('0x1a')]['getDataPredictive']=function(_0xc9ce5c){var _0x3404dc=this;return function(_0x5b704d){return new Promise(function(_0x15d683,_0x115d76){_['merge'](_0xc9ce5c,_0x5b704d[0x0]);if(checkGetDataPredictive(_0x5b704d[0x0])){var _0x5bbe6f=_0xc9ce5c[_0x48d2('0x1c1')]=_0xc9ce5c[_0x48d2('0x142')]+_0xc9ce5c[_0x48d2('0x1c3')];var _0x2c7b94=_0xc9ce5c['dialPredictiveInterval']*0x3c;var _0x3711ab=_0x5b704d[0x0]['predictiveIntervalAvgTalktime']+_0x5b704d[0x0][_0x48d2('0x51')];var _0xc0d156=(_0x5b704d[0x0][_0x48d2('0x4c')]+_0x5b704d[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x5b704d[0x0][_0x48d2('0x4f')])/_0x5b704d[0x0]['predictiveIntervalTotalCalls'];_0xc9ce5c[_0x48d2('0x1c5')]=_0xc0d156>0x0?_0xc0d156:0x1;switch(_0xc9ce5c[_0x48d2('0x1cd')]){case _0x48d2('0x1cb'):var _0x3190b9=_0xc9ce5c[_0x48d2('0x1bf')]/0x64;return _0x3404dc[_0x48d2('0x1d7')](_0x5bbe6f,_0x2c7b94,_0x3711ab,_0xc0d156,_0x3190b9)[_0x48d2('0x9f')](function(_0x3301d2){return _0x15d683(_0x3301d2);});case _0x48d2('0x1d8'):var _0x24902b=_0xc9ce5c[_0x48d2('0x1bf')]/0x64;return _0x3404dc[_0x48d2('0x1d9')](_0x5bbe6f,_0x2c7b94,_0x3711ab,_0xc0d156,_0x24902b)[_0x48d2('0x9f')](function(_0x3f021a){return _0x15d683(_0x3f021a);});default:return _0x115d76(msgResponse(_0x48d2('0x1da'),_0x48d2('0x93'),_0x48d2('0x1db')));}}else{return _0x115d76(msgResponse('[getDataPredictive]',_0x48d2('0x93'),'check\x20failure'));}});};};Dialer[_0x48d2('0x1a')][_0x48d2('0x1dc')]=function(_0x4ec736){var _0x1ac62b=this;return function(_0x1c5d5f){return new Promise(function(_0xcc5572,_0x50abd7){_[_0x48d2('0x15b')](_0x4ec736,_0x1c5d5f[0x0]);if(checkGetDataPredictive(_0x1c5d5f[0x0])){loggerPredictive[_0x48d2('0x49')](JSON[_0x48d2('0xae')](_0x1c5d5f[0x0]));if(_0x4ec736[_0x48d2('0x1cd')]===_0x48d2('0x1cb')){return _0x1ac62b[_0x48d2('0x155')](_0x4ec736['id'])[_0x48d2('0x9f')](function(_0x54e93d){var _0x2b286c=_0x4ec736[_0x48d2('0x1dd')]-_0x54e93d[0x0][_0x48d2('0x1de')];var _0xe248b9=_0x4ec736[_0x48d2('0x1ce')]*0x3c;var _0x1be883=_0x1c5d5f[0x0]['predictiveIntervalAvgTalktime']+_0x1c5d5f[0x0]['predictiveIntervalAvgHoldtime'];var _0x4b8084=(_0x1c5d5f[0x0]['predictiveIntervalAnsweredCalls']+_0x1c5d5f[0x0][_0x48d2('0x4e')]+_0x1c5d5f[0x0][_0x48d2('0x4f')])/_0x1c5d5f[0x0][_0x48d2('0x4b')];var _0x201057=_0x4ec736['dialPredictiveOptimizationPercentage']/0x64;_0x4ec736[_0x48d2('0x1df')]=_0x54e93d[0x0][_0x48d2('0x1de')]||0x0;_0x4ec736[_0x48d2('0x1c5')]=_0x4b8084>0x0?_0x4b8084:0x1;return _0x1ac62b[_0x48d2('0x1d7')](_0x2b286c,_0xe248b9,_0x1be883,_0x4b8084,_0x201057);})[_0x48d2('0x9f')](function(_0x1eda3d){return _0xcc5572(_0x1eda3d);})[_0x48d2('0xa2')](function(_0x16006e){return _0x50abd7(msgResponse('[CatchErlangB]','Failure',JSON['stringify'](_0x16006e)));});}if(_0x4ec736[_0x48d2('0x1cd')]===_0x48d2('0x1d8')){return _0x1ac62b['getVoiceQueueRtPauses'](_0x4ec736['id'])[_0x48d2('0x9f')](function(_0xeb3ee4){var _0x254255=_0x4ec736[_0x48d2('0x1dd')]-_0xeb3ee4[0x0][_0x48d2('0x1de')];var _0x4a46e8=_0x4ec736[_0x48d2('0x1ce')]*0x3c;var _0x42a4bf=_0x1c5d5f[0x0][_0x48d2('0x53')]+_0x1c5d5f[0x0]['predictiveIntervalAvgHoldtime'];var _0x376a67=(_0x1c5d5f[0x0][_0x48d2('0x4c')]+_0x1c5d5f[0x0][_0x48d2('0x4e')]+_0x1c5d5f[0x0][_0x48d2('0x4f')])/_0x1c5d5f[0x0][_0x48d2('0x4b')];var _0x86ddff=_0x4ec736['dialPredictiveOptimizationPercentage']/0x64;_0x4ec736[_0x48d2('0x1df')]=_0xeb3ee4[0x0]['outboundQueuePauses']||0x0;_0x4ec736[_0x48d2('0x1c5')]=_0x376a67>0x0?_0x376a67:0x1;return _0x1ac62b[_0x48d2('0x1d9')](_0x254255,_0x4a46e8,_0x42a4bf,_0x376a67,_0x86ddff);})[_0x48d2('0x9f')](function(_0xcac784){return _0xcc5572(_0xcac784);})[_0x48d2('0xa2')](function(_0x3e7bba){return _0x50abd7(msgResponse(_0x48d2('0x1e0'),_0x48d2('0x93'),JSON[_0x48d2('0xae')](_0x3e7bba)));});}}else{return _0x50abd7(msgResponse(_0x48d2('0x1da'),_0x48d2('0x93'),_0x48d2('0x1e1')));}});};};Dialer[_0x48d2('0x1a')][_0x48d2('0x1d1')]=function(_0x17bd8e){var _0x1e47a4=this;return function(){var _0x5c6445=0x0;var _0xca7eb2=Math[_0x48d2('0x1c4')](_0x17bd8e[_0x48d2('0x1e2')]*0x3e8);if(_0xca7eb2>0x0){_0xca7eb2=_0xca7eb2<0x64?0x64:_0xca7eb2;loggerPredictive[_0x48d2('0x49')](_0x17bd8e['name'],_0x48d2('0x1e3'),_0xca7eb2,_0x48d2('0x1e4'));_0x17bd8e[_0x48d2('0x64')]=setInterval(function(){_0x1e47a4[_0x48d2('0x64')](_0x17bd8e);loggerPredictiveCalls[_0x48d2('0x49')](_0x48d2('0x1e5'),_0x5c6445+=0x1);},_0xca7eb2);}else{loggerPredictive[_0x48d2('0x49')](_0x17bd8e['name'],_0x48d2('0x1e6'));}};};Dialer[_0x48d2('0x1a')][_0x48d2('0x1e7')]=function(_0x4c924f,_0x104468){var _0x27ec2b=this;return function(_0x5edf7e){if(_['isEmpty'](_0x5edf7e)){if(_[_0x48d2('0xf8')](_0x104468[_0x48d2('0x15c')])||!_0x104468[_0x48d2('0x1e8')]){if(_0x4c924f[_0x48d2('0xba')]===_0x48d2('0xbd')){_0x4c924f[_0x48d2('0x74')]=_[_0x48d2('0x44')](_0x4c924f['queueStatusComplete'])?!![]:_0x4c924f[_0x48d2('0x74')];var _0x11a3f3=uuid['v4']();_0x27ec2b[_0x48d2('0x25')][_0x11a3f3]=new Action(_0x4c924f,_0x104468,_0x11a3f3);loggerBooked['info'](_0x48d2('0x1e9'),_0x11a3f3,_0x48d2('0x1ea'),JSON[_0x48d2('0xae')](_0x4c924f[_0x48d2('0x74')]),_0x48d2('0x1eb'),_0x4c924f[_0x48d2('0x60')]);if(_0x4c924f[_0x48d2('0x74')]){_0x4c924f[_0x48d2('0x74')]=![];_0x27ec2b[_0x48d2('0xfd')][_0x27ec2b[_0x48d2('0x25')][_0x11a3f3][_0x48d2('0xc7')]]=[];ami[_0x48d2('0xa3')]({'actionid':_0x11a3f3,'action':'queuestatus','queue':_0x4c924f[_0x48d2('0x60')]})[_0x48d2('0xa2')](function(){_0x27ec2b[_0x48d2('0xd3')](_0x4c924f);hopperUtils[_0x48d2('0xe4')]({'active':![],'ContactId':_0x27ec2b[_0x48d2('0x25')][_0x11a3f3][_0x48d2('0xe6')],'ListId':_0x27ec2b[_0x48d2('0x25')][_0x11a3f3]['ListId'],'VoiceQueueId':_0x27ec2b['actions'][_0x11a3f3][_0x48d2('0xe8')]||undefined,'CampaignId':_0x27ec2b[_0x48d2('0x25')][_0x11a3f3]['CampaignId']||undefined})[_0x48d2('0xa2')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x27ec2b[_0x48d2('0x25')][_0x11a3f3];});}else{loggerBooked[_0x48d2('0x49')](_0x48d2('0x1ec'),JSON[_0x48d2('0xae')](_0x4c924f['queueStatusComplete']),_0x48d2('0x1eb'),_0x4c924f[_0x48d2('0x60')]);_0x27ec2b['updateOriginated'](_0x4c924f);hopperUtils[_0x48d2('0xe4')]({'active':![],'ContactId':_0x27ec2b[_0x48d2('0x25')][_0x11a3f3][_0x48d2('0xe6')],'ListId':_0x27ec2b[_0x48d2('0x25')][_0x11a3f3][_0x48d2('0xe7')],'VoiceQueueId':_0x27ec2b[_0x48d2('0x25')][_0x11a3f3][_0x48d2('0xe8')]||undefined,'CampaignId':_0x27ec2b[_0x48d2('0x25')][_0x11a3f3][_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x1ed')));delete _0x27ec2b[_0x48d2('0x25')][_0x11a3f3];}}else{return _0x27ec2b['actionOriginate'](_0x4c924f,_0x104468);}}else{if(utils['getSeconds'](undefined,_0x104468[_0x48d2('0x1ee')])<_0x4c924f[_0x48d2('0x1ef')]*0x3c){if(_0x104468[_0x48d2('0x1f0')]&&!_0x104468[_0x48d2('0x1f0')]['voicePause']){_0x27ec2b[_0x48d2('0x1f')][_0x48d2('0x102')](_0x104468['id'])[_0x48d2('0x1d')](function(){_0x27ec2b['updateOriginated'](_0x4c924f);});}else{hopperUtils[_0x48d2('0x1f1')]({'active':![]},_0x104468['id'],0x1)[_0x48d2('0x1d')](function(){_0x27ec2b[_0x48d2('0xd3')](_0x4c924f);});}}else{_0x4c924f[_0x48d2('0x1f2')]+=0x1;_0x27ec2b[_0x48d2('0xd3')](_0x4c924f);if(_0x4c924f[_0x48d2('0x1f3')]){hopperUtils['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x104468[_0x48d2('0xe6')],'ListId':_0x104468[_0x48d2('0xe7')],'VoiceQueueId':_0x104468[_0x48d2('0xe8')]||undefined,'CampaignId':_0x104468[_0x48d2('0xe9')]||undefined})[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x1f4')));hopperUtils[_0x48d2('0xd1')](createObjHistory(_0x4c924f,_0x104468,utils[_0x48d2('0x76')][_0x48d2('0x1f5')],0x17,_0x48d2('0x1f6')))[_0x48d2('0xa2')](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x27ec2b[_0x48d2('0x11d')](createObjHistory(_0x4c924f,_0x104468,utils[_0x48d2('0x76')]['RECALL_TIMEOUT'],0x16,'RecallFailedTimeout'),_0x48d2('0x1f7'),_0x48d2('0x1f8'));}}}}else{_0x4c924f['outboundBlacklistCallsDay']+=0x1;_0x27ec2b[_0x48d2('0x11d')](createObjHistory(_0x4c924f,_0x104468,utils['CAMPAIGN_STATUS']['BLACKLIST'],0xd,_0x48d2('0x1f9')),_0x48d2('0x1fa'),_0x48d2('0x1fb'));throw'inBlackList';}};};Dialer[_0x48d2('0x1a')]['handleIvr']=function(_0x2d490d){var _0x134bad=this;var _0x55ded1=_0x2d490d[_0x48d2('0x1fc')]-_0x2d490d[_0x48d2('0x157')];emitCampaignSummary(_0x2d490d);if(_0x55ded1>0x0&&_0x2d490d[_0x48d2('0x69')]==0x0){if(_0x55ded1>this['maxNumberOriginate']){_0x55ded1=this['maxNumberOriginate'];}_0x2d490d[_0x48d2('0x69')]=0x1;hopperUtils['getContactDialerIvr'](_0x2d490d,_0x55ded1)[_0x48d2('0x9f')](function(_0x43212b){_0x2d490d[_0x48d2('0x69')]=0x0;if(_0x43212b){if(!utils[_0x48d2('0x1fd')](_0x43212b)){_0x2d490d['message']=utils[_0x48d2('0x76')][_0x48d2('0x6f')];logger[_0x48d2('0x49')](_0x48d2('0x1fe')+_0x2d490d[_0x48d2('0x60')]);}else{_0x2d490d['originated']+=_0x43212b[_0x48d2('0x9a')];_0x2d490d[_0x48d2('0x6b')]=utils[_0x48d2('0x76')][_0x48d2('0x1ff')];for(var _0x46232d=0x0;_0x46232d<_0x43212b[_0x48d2('0x9a')];_0x46232d+=0x1){_0x2d490d[_0x48d2('0x200')]+=0x1;if(_[_0x48d2('0xf8')](_0x43212b[_0x46232d])||_[_0x48d2('0xf8')](_0x43212b[_0x46232d]['Contact'])||_['isNil'](_0x43212b[_0x46232d][_0x48d2('0x165')])){_0x134bad[_0x48d2('0x201')](_0x48d2('0x202'),_0x2d490d,_0x43212b[_0x46232d]);}else{hopperUtils[_0x48d2('0x203')](_[_0x48d2('0xfe')](_0x43212b[_0x46232d],[_0x48d2('0xe9'),_0x48d2('0x165')]))[_0x48d2('0x9f')](_0x134bad[_0x48d2('0x1e7')](_0x2d490d,_0x43212b[_0x46232d]))[_0x48d2('0xa2')](_0x134bad[_0x48d2('0x159')]('[actionOriginateIvr]\x20',_0x2d490d));}}}}})[_0x48d2('0xa2')](loggerGetContactDialer('[getContactCampaign2]',_0x2d490d,_0x55ded1));}};Dialer[_0x48d2('0x1a')][_0x48d2('0xbc')]=function(_0x172ed6,_0x3ccdbf){var _0x1edb60=this;var _0x49a467=[];if(_0x3ccdbf<0x1||_0x172ed6[_0x48d2('0xba')]===_0x48d2('0xbd')){_0x3ccdbf=0x1;}var _0x2facfe=Math[_0x48d2('0x1c4')](_0x172ed6[_0x48d2('0x1c3')]*_0x3ccdbf)-_0x172ed6[_0x48d2('0x157')];if(_0x172ed6['dialLimitQueue']>0x0){var _0x127d95=_0x172ed6[_0x48d2('0x204')]-_0x172ed6[_0x48d2('0x157')]-_0x172ed6[_0x48d2('0x142')]-_0x172ed6['pTalking'];if(_0x2facfe>_0x127d95){_0x2facfe=_0x127d95;}}if(_0x2facfe>0x0&&_0x172ed6[_0x48d2('0x69')]==0x0){if(_0x172ed6[_0x48d2('0xba')]===_0x48d2('0xbd')){_0x2facfe=0x1;}if(_0x2facfe>this[_0x48d2('0x24')]){_0x2facfe=this['maxNumberOriginate'];}for(var _0x33e3af in this[_0x48d2('0x22')]){if(typeof this[_0x48d2('0x22')][_0x33e3af]!==_0x48d2('0xb1')){if(this[_0x48d2('0x22')][_0x33e3af]['state']===_0x48d2('0x205')&&this['agents'][_0x33e3af][_0x48d2('0x89')]===_0x48d2('0x8a')){_0x49a467[_0x48d2('0x9b')](this['agents'][_0x33e3af]['id']);}}}_0x172ed6[_0x48d2('0x69')]=0x1;hopperUtils[_0x48d2('0x206')](_0x172ed6,_0x49a467,_0x2facfe)[_0x48d2('0x9f')](function(_0x3605a6){_0x172ed6[_0x48d2('0x69')]=0x0;if(_0x3605a6){if(!utils[_0x48d2('0x1fd')](_0x3605a6)){hopperUtils[_0x48d2('0x207')](_0x172ed6)[_0x48d2('0x9f')](sendMessageReschedule(_0x172ed6))[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x208')));}else{_0x172ed6[_0x48d2('0x157')]+=_0x3605a6[_0x48d2('0x9a')];_0x172ed6[_0x48d2('0x6b')]=_0x172ed6[_0x48d2('0xba')]===_0x48d2('0xbd')?utils['CAMPAIGN_STATUS'][_0x48d2('0x144')]:utils['CAMPAIGN_STATUS'][_0x48d2('0x1ff')];for(var _0x52793e=0x0;_0x52793e<_0x3605a6[_0x48d2('0x9a')];_0x52793e+=0x1){if(_[_0x48d2('0xf8')](_0x3605a6[_0x52793e])||_[_0x48d2('0xf8')](_0x3605a6[_0x52793e][_0x48d2('0x209')])||_[_0x48d2('0xf8')](_0x3605a6[_0x52793e][_0x48d2('0x165')])){_0x1edb60['emptyContact']('[actionOriginate]\x20',_0x172ed6,_0x3605a6[_0x52793e]);}else{hopperUtils[_0x48d2('0x20a')](_[_0x48d2('0xfe')](_0x3605a6[_0x52793e],[_0x48d2('0xe8'),_0x48d2('0x165')]))[_0x48d2('0x9f')](_0x1edb60[_0x48d2('0x1e7')](_0x172ed6,_0x3605a6[_0x52793e]))[_0x48d2('0xa2')](_0x1edb60[_0x48d2('0x159')](_0x48d2('0x202'),_0x172ed6));}}}}})['catch'](loggerGetContactDialer(_0x48d2('0x20b'),_0x172ed6,_0x2facfe));}};Dialer[_0x48d2('0x1a')]['handlePredictive']=function(_0x2df546){if(_0x2df546['dialLimitQueue']>0x0){var _0x5596de=_0x2df546[_0x48d2('0x204')]-_0x2df546['originated']-_0x2df546[_0x48d2('0x142')];if(_0x5596de>0x0&&_0x2df546[_0x48d2('0x69')]==0x0){this[_0x48d2('0x20c')](_0x2df546);}else{loggerPredictiveCalls[_0x48d2('0x49')](_0x48d2('0x20d'));}}else{this[_0x48d2('0x20c')](_0x2df546);}};Dialer[_0x48d2('0x1a')][_0x48d2('0x20c')]=function(_0x1eb3d4){var _0x33ac6f=this;var _0x557932=[];_0x1eb3d4[_0x48d2('0x157')]+=0x1;for(var _0x5c5be5 in this['agents']){if(typeof this[_0x48d2('0x22')][_0x5c5be5]!=='undefined'){if(this[_0x48d2('0x22')][_0x5c5be5][_0x48d2('0x71')]===_0x48d2('0x205')&&this[_0x48d2('0x22')][_0x5c5be5][_0x48d2('0x89')]===_0x48d2('0x8a')){_0x557932[_0x48d2('0x9b')](this[_0x48d2('0x22')][_0x5c5be5]['id']);}}}_0x1eb3d4['temp']=0x1;return this[_0x48d2('0x206')](_0x1eb3d4['id'],_0x557932,0x1,_0x1eb3d4[_0x48d2('0x20e')],_0x1eb3d4)[_0x48d2('0x9f')](function(_0x2ab8b6){_0x1eb3d4['temp']=0x1;if(_0x2ab8b6){if(!utils[_0x48d2('0x1fd')](_0x2ab8b6)){utils[_0x48d2('0x68')](_0x1eb3d4,0x1,0x0);return hopperUtils['countReScheduled'](_0x1eb3d4)[_0x48d2('0x9f')](sendMessageReschedule(_0x1eb3d4))[_0x48d2('0xa2')](loggerCatch(_0x48d2('0x208')));}else{_0x1eb3d4[_0x48d2('0x6b')]=utils[_0x48d2('0x76')][_0x48d2('0x1ff')];if(_['isNil'](_0x2ab8b6[0x0])||_[_0x48d2('0xf8')](_0x2ab8b6[0x0][_0x48d2('0x209')])||_[_0x48d2('0xf8')](_0x2ab8b6[0x0][_0x48d2('0x165')])){_0x33ac6f[_0x48d2('0x201')](_0x48d2('0x202'),_0x1eb3d4,_0x2ab8b6[0x0]);}else{return hopperUtils['checkIsBlackList'](_[_0x48d2('0xfe')](_0x2ab8b6[0x0],[_0x48d2('0xe8'),_0x48d2('0x165')]))[_0x48d2('0x9f')](_0x33ac6f[_0x48d2('0x1e7')](_0x1eb3d4,_0x2ab8b6[0x0]))['catch'](_0x33ac6f[_0x48d2('0x159')]('[actionOriginatePredictive]\x20',_0x1eb3d4));}}}})[_0x48d2('0xa2')](loggerGetContactDialer('[getContactDialerPredictive]',_0x1eb3d4,0x1));};Dialer[_0x48d2('0x1a')][_0x48d2('0x1d7')]=function(_0x56fcef,_0x5e1c8a,_0x59aeda,_0x38a387,_0xe808c4,_0x1c2080){loggerPredictive['info'](_0x48d2('0x20f'));loggerPredictive['info'](_0x48d2('0x210'),_0x56fcef);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x211'),_0x5e1c8a);loggerPredictive['info'](_0x48d2('0x212'),_0x59aeda);loggerPredictive[_0x48d2('0x49')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x38a387);loggerPredictive[_0x48d2('0x49')]('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xe808c4);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x54'));return new Promise(function(_0x3631b3,_0x157510){if(_0x56fcef<=0x0||isNaN(_0x56fcef)){return _0x157510(msgResponse(_0x48d2('0x213'),_0x48d2('0x85'),_0x48d2('0x214')+_0x56fcef));}if(_0x59aeda<=0x0||isNaN(_0x59aeda)){return _0x157510(msgResponse('[abandonmentRate]',_0x48d2('0x85'),'Ts\x20=\x20'+_0x59aeda));}if(_0x38a387<=0x0||isNaN(_0x38a387)){return _0x157510(msgResponse('[abandonmentRate]',_0x48d2('0x85'),_0x48d2('0x215')+_0x38a387));}if(_0x5e1c8a<=0x0||isNaN(_0x5e1c8a)){return _0x157510(msgResponse(_0x48d2('0x213'),_0x48d2('0x85'),_0x48d2('0x216')+_0x5e1c8a));}if(_0xe808c4<=0x0||isNaN(_0xe808c4)){return _0x157510(msgResponse('[abandonmentRate]','Error',_0x48d2('0x217')+_0xe808c4));}_0x1c2080=_0x1c2080||0x0;var _0x27dc1b=0x1/_0x59aeda;var _0x2c3724=0x0;var _0xde30fd=0x0;var _0x2b5b59=0x0;var _0x254e21=0x0;for(var _0x955b63=0x0;_0x2b5b59<_0xe808c4;_0x955b63+=0x1){_0xde30fd=_0x955b63/_0x5e1c8a;_0x2c3724=(_0x38a387*_0xde30fd+_0x1c2080)/_0x27dc1b;_0x2b5b59=utils[_0x48d2('0x218')](_0x2c3724,_0x56fcef);_0x254e21=_0x2c3724/_0x56fcef*(0x1-utils[_0x48d2('0x218')](_0x2c3724,_0x56fcef));}return _0x3631b3({'erlangCalls':_0x955b63,'erlangCallToSecond':_0x5e1c8a/_0x955b63,'erlangAbandonmentRate':_0x2b5b59,'erlangBusyFactor':_0x254e21});});};Dialer[_0x48d2('0x1a')][_0x48d2('0x1d9')]=function(_0x22c6d4,_0x456255,_0x41f4cc,_0x2e9604,_0xe8150d,_0x38c06e){loggerPredictive[_0x48d2('0x49')](_0x48d2('0x219'));loggerPredictive[_0x48d2('0x49')](_0x48d2('0x210'),_0x22c6d4);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x211'),_0x456255);loggerPredictive['info'](_0x48d2('0x212'),_0x41f4cc);loggerPredictive['info'](_0x48d2('0x21a'),_0x2e9604);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x21b'),_0xe8150d);loggerPredictive[_0x48d2('0x49')](_0x48d2('0x54'));return new Promise(function(_0x13fdeb,_0x2c1124){if(_0x22c6d4<=0x0||isNaN(_0x22c6d4)){return _0x2c1124(msgResponse(_0x48d2('0x21c'),_0x48d2('0x85'),_0x48d2('0x214')+_0x22c6d4));}if(_0x41f4cc<=0x0||isNaN(_0x41f4cc)){return _0x2c1124(msgResponse(_0x48d2('0x21c'),_0x48d2('0x85'),_0x48d2('0x21d')+_0x41f4cc));}if(_0x2e9604<=0x0||isNaN(_0x2e9604)){return _0x2c1124(msgResponse(_0x48d2('0x21c'),_0x48d2('0x85'),_0x48d2('0x215')+_0x2e9604));}if(_0x456255<=0x0||isNaN(_0x456255)){return _0x2c1124(msgResponse('[busyFactor]','Error',_0x48d2('0x216')+_0x456255));}if(_0xe8150d<=0x0||isNaN(_0xe8150d)){return _0x2c1124(msgResponse(_0x48d2('0x21c'),_0x48d2('0x85'),_0x48d2('0x21e')+_0xe8150d));}_0x38c06e=_0x38c06e||0x0;var _0x18006a=0x1/_0x41f4cc;var _0x29217a=0x0;var _0x4449cf=0x0;var _0x300f80=0x0;var _0x5b7da9=0x0;for(var _0x3029cb=0x0;_0x5b7da9<_0xe8150d;_0x3029cb+=0x1){_0x4449cf=_0x3029cb/_0x456255;_0x29217a=(_0x2e9604*_0x4449cf+_0x38c06e)/_0x18006a;_0x300f80=utils[_0x48d2('0x218')](_0x29217a,_0x22c6d4);_0x5b7da9=_0x29217a/_0x22c6d4*(0x1-utils[_0x48d2('0x218')](_0x29217a,_0x22c6d4));}return _0x13fdeb({'erlangCalls':_0x3029cb,'erlangCallToSecond':_0x456255/_0x3029cb,'erlangAbandonmentRate':_0x300f80,'erlangBusyFactor':_0x5b7da9});});};module[_0x48d2('0x21f')]=Dialer;
git://repos.xcallymotion.com / motion2.git / blob