Built motion from commit 97153652.|2.6.26

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var 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_0x1298fe=function(_0x241fdb){while(--_0x241fdb){_0x51a834['push'](_0x51a834['shift']());}};_0x1298fe(++_0x4c1046);}(_0x9640,0x1bf));var _0x0964=function(_0x4320b9,_0x3340df){_0x4320b9=_0x4320b9-0x0;var _0x193aa5=_0x9640[_0x4320b9];return _0x193aa5;};'use strict';var util=require(_0x0964('0x0'));var _=require('lodash');var uuid=require(_0x0964('0x1'));var moment=require(_0x0964('0x2'));var rr=require('rr');var Redis=require(_0x0964('0x3'));var utils=require('./utils');var hopperUtils=require(_0x0964('0x4'));var ut=require('../preview/util/util');var config=require(_0x0964('0x5'));var logger=require(_0x0964('0x6'))(_0x0964('0x7'));var loggerBooked=require(_0x0964('0x6'))(_0x0964('0x8'));var loggerPredictive=require('../../../config/logger')('predictive');var loggerPredictiveCalls=require(_0x0964('0x6'))(_0x0964('0x9'));var loggerSyncQueueSummary=require(_0x0964('0x6'))('syncQueueSummary');var ami=require(_0x0964('0xa'));config[_0x0964('0xb')]=_['defaults'](config[_0x0964('0xb')],{'host':_0x0964('0xc'),'port':0x18eb});var io=require(_0x0964('0xd'))(new Redis(config[_0x0964('0xb')]));var cmHopper=require('../rpc/cmHopper');var voiceQueueRt=require('../rpc/voiceQueueRt');var RpcSetting=require('../rpc/setting');var Interval=require(_0x0964('0xe'));var Action=require(_0x0964('0xf'));var History=require('./models/history');var Final=require(_0x0964('0x10'));var AgentComplete=require(_0x0964('0x11'));var QueueCallerAbandon=require(_0x0964('0x12'));var Hangup=require('./models/hangup');var ipAgi=process[_0x0964('0x13')]['XCALLY_IP_AGI']||_0x0964('0x14');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x0964('0x15')][_0x0964('0x16')]=function(_0x44dfad){this['tail']=this['tail']?this[_0x0964('0x17')][_0x0964('0x18')](_0x44dfad):_0x44dfad();};function Dialer(_0x1e1dbc,_0x4153d8){this['sequence']=new Sequence();this[_0x0964('0x19')]=_0x4153d8;this['voiceQueues']=_0x1e1dbc[_0x0964('0x1a')];this[_0x0964('0x1b')]=_0x1e1dbc[_0x0964('0x1b')];this[_0x0964('0x1c')]=_0x1e1dbc[_0x0964('0x1c')];this[_0x0964('0x1d')]=_0x1e1dbc[_0x0964('0x1d')];this['maxNumberOriginate']=config[_0x0964('0x1e')]||0x2;this[_0x0964('0x1f')]={};this['actions']={};this[_0x0964('0x20')]={};this['uniqueId']={};this[_0x0964('0x21')]={};this[_0x0964('0x22')]={};this[_0x0964('0x23')]={};this[_0x0964('0x24')]={};this[_0x0964('0x25')]={};this[_0x0964('0x26')]={};this[_0x0964('0x27')]={};ami['on'](_0x0964('0x28'),this[_0x0964('0x29')][_0x0964('0x2a')](this));ami['on'](_0x0964('0x2b'),this[_0x0964('0x2c')][_0x0964('0x2a')](this));ami['on'](_0x0964('0x2d'),this[_0x0964('0x2e')]['bind'](this));ami['on'](_0x0964('0x2f'),this[_0x0964('0x30')][_0x0964('0x2a')](this));ami['on'](_0x0964('0x31'),this[_0x0964('0x32')][_0x0964('0x2a')](this));ami['on'](_0x0964('0x33'),this[_0x0964('0x34')][_0x0964('0x2a')](this));ami['on'](_0x0964('0x35'),this[_0x0964('0x36')][_0x0964('0x2a')](this));ami['on'](_0x0964('0x37'),this[_0x0964('0x38')][_0x0964('0x2a')](this));ami['on'](_0x0964('0x39'),this[_0x0964('0x3a')]['bind'](this));ami['on']('queuemember',this[_0x0964('0x3b')][_0x0964('0x2a')](this));ami['on']('queuestatuscomplete',this[_0x0964('0x3c')][_0x0964('0x2a')](this));this[_0x0964('0x3d')]();this[_0x0964('0x3e')]();RpcSetting[_0x0964('0x3f')]()[_0x0964('0x40')](function(_0x231a02){previewRecallmeReminderInterval=_0x231a02[_0x0964('0x41')];});}function isNotNull(_0x5b5193){return _0x5b5193!==null&&!_[_0x0964('0x42')](_0x5b5193);}function msgResponse(_0x19c376,_0x47c642,_0x902ea1){return{'action':_0x19c376,'response':_0x47c642,'message':_0x902ea1,'stack':_0x902ea1};}function emit(_0x4137d9,_0x28bca5,_0x5aae40){io['to'](_0x4137d9)[_0x0964('0x43')](_0x28bca5,_0x5aae40);}function emitOutboundVoiceQueueSummary(_0x49bca){if(_0x49bca['type']===_0x0964('0x44')){logger[_0x0964('0x45')](_0x0964('0x46'),util[_0x0964('0x47')](_0x49bca,{'showHidden':![],'depth':null}));emit(util['format'](_0x0964('0x48'),_0x49bca['name']),'voice_queue:save',_0x49bca);}}function checkGetDataPredictive(_0x14ec23){if(isNotNull(_0x14ec23)&&!_[_0x0964('0x49')](_0x14ec23)){loggerPredictive['info'](_0x0964('0x4a'));loggerPredictive[_0x0964('0x4b')](_0x0964('0x4c'),_0x14ec23[_0x0964('0x4d')]);loggerPredictive[_0x0964('0x4b')](_0x0964('0x4e'),_0x14ec23[_0x0964('0x4f')]);loggerPredictive[_0x0964('0x4b')](_0x0964('0x50'),_0x14ec23[_0x0964('0x51')]);loggerPredictive[_0x0964('0x4b')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x14ec23[_0x0964('0x52')]);loggerPredictive[_0x0964('0x4b')](_0x0964('0x53'),_0x14ec23[_0x0964('0x54')]);loggerPredictive[_0x0964('0x4b')](_0x0964('0x55'),_0x14ec23['predictiveIntervalAvgTalktime']);loggerPredictive['info'](_0x0964('0x56'));if(_0x14ec23['predictiveIntervalTotalCalls']>0x0){if(!_[_0x0964('0x42')](_0x14ec23[_0x0964('0x57')])&&_0x14ec23[_0x0964('0x57')]>0x0){return!![];}loggerPredictive[_0x0964('0x4b')]('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_[_0x0964('0x42')](_0x14ec23['predictiveIntervalAvgHoldtime'])&&_0x14ec23[_0x0964('0x54')]>0x0){return!![];}loggerPredictive[_0x0964('0x4b')](_0x0964('0x58'));}else{loggerPredictive['info'](_0x0964('0x59'));}}else{loggerPredictive[_0x0964('0x4b')](_0x0964('0x5a'));}return![];}function mergeDataErlangB(_0x472f00){return function(_0x346fbe){loggerPredictive[_0x0964('0x4b')](_0x0964('0x5b'));loggerPredictive[_0x0964('0x4b')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x346fbe[_0x0964('0x5c')]);loggerPredictive[_0x0964('0x4b')](_0x0964('0x5d'),_0x346fbe[_0x0964('0x5e')]);loggerPredictive[_0x0964('0x4b')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x346fbe['erlangAbandonmentRate']);loggerPredictive[_0x0964('0x4b')](_0x0964('0x5f'),_0x346fbe[_0x0964('0x60')]);loggerPredictive['info'](_0x0964('0x61'),_0x346fbe[_0x0964('0x62')]);loggerPredictive['info']('---------------------------');_[_0x0964('0x63')](_0x472f00,_0x346fbe);};}function ifInterval(_0x43c26d,_0x11fc77){if(_[_0x0964('0x42')](_0x11fc77)){return![];}return utils[_0x0964('0x64')](undefined,_0x11fc77)<_0x43c26d*0x3c;}function clearPredictiveAttributes(_0x211722){if(_0x211722[_0x0964('0x23')]){_0x211722[_0x0964('0x23')]=undefined;loggerPredictive['debug'](_0x211722['name'],'startProgressive\x20value\x20cleared');}if(_0x211722[_0x0964('0x22')]){_0x211722[_0x0964('0x22')]=undefined;loggerPredictive[_0x0964('0x45')](_0x211722[_0x0964('0x65')],_0x0964('0x66'));}if(_0x211722['handlePredictive']){clearInterval(_0x211722[_0x0964('0x67')]);_0x211722['handlePredictive']=undefined;loggerPredictive[_0x0964('0x45')](_0x211722[_0x0964('0x65')],_0x0964('0x68'));}}function loggerCatchPredictive(_0x218e7f,_0x4fe788){return function(_0x3bde28){loggerPredictive['error'](_0x4fe788[_0x0964('0x65')],_0x218e7f);loggerPredictive[_0x0964('0x69')](_0x3bde28[_0x0964('0x6a')]);clearPredictiveAttributes(_0x4fe788);};}function loggerCatch(_0x3690f3){return function(_0x477612){logger['error'](_0x3690f3,util[_0x0964('0x47')](_0x477612,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x585b68,_0x3ced86,_0x5aecd2){return function(_0x508f0d){utils[_0x0964('0x6b')](_0x3ced86,_0x5aecd2,0x0);_0x3ced86['temp']=0x0;logger[_0x0964('0x69')](_0x585b68,util[_0x0964('0x47')](_0x508f0d,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0xbb4472){return function(_0x41ead6){if(isNotNull(_0x41ead6)&&isNotNull(_0x41ead6[0x0])){if(_0x41ead6[0x0][_0x0964('0x6c')]>0x0){_0xbb4472[_0x0964('0x6d')]=utils[_0x0964('0x6e')][_0x0964('0x6f')];logger[_0x0964('0x4b')](_0x0964('0x70')+_0xbb4472[_0x0964('0x65')],_0x41ead6[0x0][_0x0964('0x6c')],_0x0964('0x71'));}else{_0xbb4472[_0x0964('0x6d')]=utils[_0x0964('0x6e')][_0x0964('0x72')];logger[_0x0964('0x4b')](_0x0964('0x73')+_0xbb4472[_0x0964('0x65')]);}}};}function createObjHistory(_0x5f5b63,_0x2032f8,_0xa75004,_0x488c6c,_0x366492){_0x5f5b63[_0x0964('0x6d')]=_0xa75004;var _0x1f5f2d=new Action(_0x5f5b63,_0x2032f8);var _0x1ff44c=new History(_0x1f5f2d);_0x1ff44c[_0x0964('0x74')]=_0x488c6c;_0x1ff44c['statedesc']=_0x366492;_0x1ff44c[_0x0964('0x75')]=_0x1f5f2d['starttime'];return _0x1ff44c;}function unlockQueueStatus(_0x24f5ce,_0x2730b3){setTimeout(function(){if(_[_0x0964('0x42')](_0x24f5ce[_0x0964('0x76')])){loggerBooked[_0x0964('0x69')](_0x0964('0x77'),_0x2730b3);}_0x24f5ce[_0x0964('0x76')]=!![];loggerBooked[_0x0964('0x4b')](_0x0964('0x78'),_0x2730b3,JSON['stringify'](_[_0x0964('0x79')](_0x24f5ce,[_0x0964('0x65'),_0x0964('0x76')])));},0x1f3);}function checkInterval(_0x342d6a){return function(){if(!isNotNull(_0x342d6a[_0x0964('0x7a')])){_0x342d6a[_0x0964('0x6d')]=utils[_0x0964('0x6e')][_0x0964('0x7b')];throw _0x342d6a[_0x0964('0x65')]+_0x0964('0x7c');}if(!isNotNull(_0x342d6a[_0x0964('0x7a')]['Intervals'])){_0x342d6a[_0x0964('0x6d')]=utils[_0x0964('0x6e')][_0x0964('0x7b')];throw _0x342d6a['name']+_0x0964('0x7c');}if(!isNotNull(_[_0x0964('0x49')](_0x342d6a[_0x0964('0x7a')][_0x0964('0x7d')]))){_0x342d6a['message']=utils[_0x0964('0x6e')]['NULL_INTERVAL'];throw _0x342d6a[_0x0964('0x65')]+_0x0964('0x7c');}};}function checkIsIVRCampaignActive(_0x387a62){return function(){if(!utils[_0x0964('0x7e')](_0x387a62)){_0x387a62[_0x0964('0x6d')]=utils[_0x0964('0x6e')][_0x0964('0x7f')];throw _0x387a62['name']+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x5dc046){if(utils[_0x0964('0x80')](_0x5dc046)){emit(util[_0x0964('0x81')]('campaign:ivr:%s',_0x5dc046['name']),'campaign:save',_0x5dc046);}}function loggerCatchQueueSummary(_0x294858,_0x1a0162){return function(_0x240aeb){clearPredictiveAttributes(_0x1a0162);emitCampaignSummary(_0x1a0162);loggerSyncQueueSummary[_0x0964('0x45')](_0x294858,util[_0x0964('0x47')](_0x240aeb,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x481f5e){if(_0x481f5e[_0x0964('0x82')]){if(_0x481f5e[_0x0964('0x83')]===0x0){_0x481f5e[_0x0964('0x82')]=![];_0x481f5e['message']=utils[_0x0964('0x6e')][_0x0964('0x7f')];loggerSyncQueueSummary['debug'](_0x0964('0x84'),_0x481f5e['name'],_0x0964('0x85'));}else{_0x481f5e[_0x0964('0x6d')]=utils[_0x0964('0x6e')]['DISACTIVED'];loggerSyncQueueSummary['debug'](_0x0964('0x84'),_0x481f5e[_0x0964('0x65')],_0x0964('0x86'));}emitCampaignSummary(_0x481f5e);}}function myreject(_0x566f63){return function(_0x2deee1){return _0x566f63(msgResponse(_0x0964('0x87'),_0x0964('0x88'),JSON[_0x0964('0x89')](_0x2deee1)));};}Dialer['prototype'][_0x0964('0x8a')]=function(_0x139626){return!_[_0x0964('0x42')](_0x139626)&&_0x139626&&!_['isUndefined'](_0x139626['name'])&&!_[_0x0964('0x42')](_0x139626[_0x0964('0x8b')])&&_0x139626[_0x0964('0x8b')]&&(this[_0x0964('0x1d')][util[_0x0964('0x81')]('SIP/%s',_0x139626[_0x0964('0x65')])][_0x0964('0x8c')]===_0x0964('0x8d')||this[_0x0964('0x1d')][util[_0x0964('0x81')](_0x0964('0x8e'),_0x139626['name'])]['status']==='unmonitored');};Dialer[_0x0964('0x15')]['checkIsTrunkReachable']=function(_0x17d218){var _0x2b352e=this;return function(){if(!_0x2b352e[_0x0964('0x8a')](_0x17d218[_0x0964('0x8f')])){if(!_0x2b352e['isTrunkReachable'](_0x17d218[_0x0964('0x90')])){_0x17d218[_0x0964('0x6d')]=utils['CAMPAIGN_STATUS'][_0x0964('0x91')];throw _0x17d218[_0x0964('0x65')]+_0x0964('0x92');}}};};Dialer[_0x0964('0x15')]['checkIfTime']=function(_0x5707b0,_0x50951e,_0x37f55c,_0x21c242){var _0x2556a8=this;return function(){var _0x42ba76=!![];return _0x2556a8[_0x0964('0x93')](_0x5707b0,_0x50951e,_0x37f55c,_0x21c242,_0x42ba76);};};Dialer[_0x0964('0x15')][_0x0964('0x94')]=function(_0x24e0aa,_0x4fe272,_0x4813ce,_0x3944d1){var _0x15b3d2=this;return function(){var _0x4e8f7b=![];return _0x15b3d2['ifTimeIvr'](_0x24e0aa[_0x0964('0x7d')],_0x4fe272,_0x4813ce,_0x3944d1,_0x4e8f7b);};};Dialer['prototype']['ifTimeIvr']=function(_0x20ffc0,_0x2fe14d,_0x2aa5b4,_0x298d9c,_0x21c35d){var _0x53824c=[];return new Promise(function(_0x3b84a0,_0x2f0776){if(!isNotNull(_0x20ffc0)){_0x298d9c['message']=utils[_0x0964('0x6e')][_0x0964('0x7b')];return _0x2f0776(msgResponse('ifTime','Failure',_0x2aa5b4+_0x0964('0x95')));}if(_['isEmpty'](_0x20ffc0)){_0x298d9c['message']=utils['CAMPAIGN_STATUS']['EMPTY_INTERVAL'];return _0x2f0776(msgResponse(_0x0964('0x96'),'Failure',_0x2aa5b4+_0x0964('0x97')));}if(_0x2fe14d&&_['isUndefined'](config[_0x0964('0x98')][_0x2fe14d])){_0x298d9c['message']=utils[_0x0964('0x6e')][_0x0964('0x99')];return _0x2f0776(msgResponse(_0x0964('0x96'),_0x0964('0x9a'),_0x2aa5b4+_0x0964('0x9b')+_0x2fe14d));}if(_[_0x0964('0x9c')](_0x20ffc0)){for(var _0x38f96d=0x0;_0x38f96d<_0x20ffc0['length'];_0x38f96d+=0x1){_0x53824c[_0x0964('0x9d')](ami['Action']({'action':'command','command':util[_0x0964('0x81')](_0x0964('0x9e'),_0x20ffc0[_0x38f96d][_0x0964('0x9f')],!_['isUndefined'](config[_0x0964('0x98')][_0x2fe14d])?_0x2fe14d:'')})[_0x0964('0x40')](function(_0x2a73d0){return _0x2a73d0[_0x0964('0xa0')][_0x0964('0xa1')](_0x0964('0xa2'))>=0x0;})[_0x0964('0xa3')](myreject(_0x2f0776)));}}else{_0x53824c[_0x0964('0x9d')](ami['Action']({'action':_0x0964('0xa4'),'command':util['format'](_0x0964('0x9e'),_0x20ffc0,!_[_0x0964('0x42')](config['timezones'][_0x2fe14d])?_0x2fe14d:'')})[_0x0964('0x40')](function(_0x47adc7){return _0x47adc7[_0x0964('0xa0')]['indexOf'](_0x0964('0xa2'))>=0x0;})['catch'](myreject(_0x2f0776)));}Promise[_0x0964('0xa5')](_0x53824c)[_0x0964('0x40')](function(_0x3f9924){var _0x5d2af5=_['some'](_0x3f9924);if(_0x5d2af5){return _0x3b84a0(_0x5d2af5);}else{_0x298d9c[_0x0964('0x6d')]=_0x21c35d?utils[_0x0964('0x6e')][_0x0964('0xa6')]:utils['CAMPAIGN_STATUS'][_0x0964('0xa7')];return _0x2f0776(msgResponse('[ifTime][promiseAll]','Failure',_0x0964('0xa8')+_0x21c35d+'\x20'+_0x2aa5b4+_0x0964('0xa9')+util[_0x0964('0x47')](_0x20ffc0,{'showHidden':![],'depth':null})+_0x0964('0xaa')+_0x2fe14d));}})[_0x0964('0xa3')](function(_0x22e33f){return _0x2f0776(msgResponse(_0x0964('0x96'),_0x0964('0x9a'),JSON[_0x0964('0x89')](_0x22e33f)));});});};Dialer[_0x0964('0x15')][_0x0964('0x3d')]=function(){var _0x5e30fe=this;return cmHopper[_0x0964('0xab')]({'active':![]},{'where':{'active':!![]}})['then'](function(){setInterval(function(){_0x5e30fe[_0x0964('0xac')]();},0x3e8);});};Dialer[_0x0964('0x15')][_0x0964('0xac')]=function(){var _0x202515=this;var _0x40bb6c;for(var _0x2cd298 in this[_0x0964('0x1b')]){if(typeof this[_0x0964('0x1b')][_0x2cd298]!==_0x0964('0xad')){_0x40bb6c=this[_0x0964('0x1b')][_0x2cd298];if(utils[_0x0964('0x80')](_0x40bb6c)&&utils[_0x0964('0x7e')](_0x40bb6c)){_0x40bb6c[_0x0964('0x82')]=!![];Promise[_0x0964('0xae')]()[_0x0964('0x40')](checkIsIVRCampaignActive(_0x40bb6c))[_0x0964('0x40')](checkInterval(_0x40bb6c))[_0x0964('0x40')](_0x202515[_0x0964('0xaf')](_0x40bb6c))['then'](_0x202515[_0x0964('0xb0')](_0x40bb6c['dialGlobalInterval'],_0x40bb6c[_0x0964('0xb1')],_0x40bb6c[_0x0964('0x65')],_0x40bb6c))[_0x0964('0x40')](_0x202515[_0x0964('0x94')](_0x40bb6c[_0x0964('0x7a')],_0x40bb6c[_0x0964('0xb1')],_0x40bb6c[_0x0964('0x65')],_0x40bb6c))['then'](_0x202515[_0x0964('0xb2')](_0x40bb6c))['catch'](loggerCatchQueueSummary('[syncCampaigns]',_0x40bb6c));}else{notSendMessagesCampaign(_0x40bb6c);}}}};Dialer[_0x0964('0x15')]['checkDialMethod']=function(_0x595a44){if(_0x595a44[_0x0964('0xb3')]!==_0x0964('0xb4')){clearPredictiveAttributes(_0x595a44);}switch(_0x595a44[_0x0964('0xb3')]){case'progressive':this[_0x0964('0xb5')](_0x595a44,0x1);break;case _0x0964('0xb6'):this[_0x0964('0xb5')](_0x595a44,_0x595a44[_0x0964('0xb7')]);break;case _0x0964('0xb4'):this['predictive'](_0x595a44);break;case _0x0964('0x8'):this['handlePower'](_0x595a44,0x1);break;default:logger['error'](_0x0964('0xb8'),_0x595a44['name'],'method\x20not\x20recognized');}};Dialer['prototype'][_0x0964('0x96')]=function(_0x136e42,_0x525df7){var _0x451967=_0x136e42[_0x0964('0xb1')];var _0x8f0aac=_0x525df7?_0x136e42[_0x0964('0xb9')]:_0x136e42['Interval'][_0x0964('0x7d')];logger[_0x0964('0xba')](_0x0964('0xbb'),_0x8f0aac,_0x451967,_0x136e42[_0x0964('0x65')],util[_0x0964('0x81')]('Voice\x20Queue\x20%s\x20$s',_0x136e42[_0x0964('0x65')],_0x136e42['id']));var _0xe913af=null;return Interval[_0x0964('0xbc')](_0x8f0aac,_0x451967)['then'](function(_0x17211f){if(_0x17211f===!![]){return _0x17211f;}else{_0x136e42[_0x0964('0x6d')]=_0x525df7?utils[_0x0964('0x6e')][_0x0964('0xa6')]:utils[_0x0964('0x6e')][_0x0964('0xa7')];_0xe913af=msgResponse(_0x0964('0xbd'),_0x0964('0x9a'),'Global:\x20'+_0x525df7+'\x20'+_0x136e42[_0x0964('0x65')]+'\x20Interval\x20is\x20overtime:\x20'+util[_0x0964('0x47')](_0x8f0aac,{'showHidden':![],'depth':null})+_0x0964('0xaa')+_0x451967);}if(_0xe913af!==null){logger['silly'](_0x0964('0xbe'),_0xe913af);_0xe913af[_0x0964('0xbf')]=_0x525df7;throw _0xe913af;}})[_0x0964('0xa3')](function(_0x2ee746){logger['error'](_0x0964('0xc0'),_0x2ee746);throw msgResponse('[ifTime][Action]',_0x0964('0x88'),util[_0x0964('0x47')](_0x2ee746,{'showHidden':![],'depth':null}));});};Dialer[_0x0964('0x15')][_0x0964('0x29')]=function(_0x2a403c){if(this['voiceQueues'][_0x2a403c[_0x0964('0xc1')]]){if(this['uniqueId'][_0x2a403c[_0x0964('0xc2')]]&&this[_0x0964('0xc3')][_0x2a403c[_0x0964('0xc2')]][_0x0964('0xc4')]!==_0x0964('0xc5')){this[_0x0964('0xc6')](this[_0x0964('0x1a')][_0x2a403c[_0x0964('0xc1')]]);this['uniqueId'][_0x2a403c[_0x0964('0xc2')]][_0x0964('0xc7')]=moment()['format'](_0x0964('0xc8'));}}};Dialer['prototype']['syncAgentComplete']=function(_0x51d85c){var _0x35a007=this[_0x0964('0xc3')][_0x51d85c[_0x0964('0xc2')]];if(this[_0x0964('0x1a')][_0x51d85c[_0x0964('0xc1')]]){if(_0x35a007&&_0x35a007[_0x0964('0xc4')]!==_0x0964('0xc5')){delete this[_0x0964('0xc3')][_0x51d85c[_0x0964('0xc2')]];this[_0x0964('0x1a')][_0x51d85c[_0x0964('0xc1')]][_0x0964('0xc9')]+=0x1;var _0x4ebf4f=new AgentComplete(_0x35a007,_0x51d85c);if(_0x51d85c[_0x0964('0xca')]===_0x0964('0xcb')){_0x4ebf4f['agiafterat']=this[_0x0964('0x1a')][_0x51d85c[_0x0964('0xc1')]]['dialQueueProject2']&&this[_0x0964('0x1a')][_0x51d85c['queue']][_0x0964('0xcc')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;}hopperUtils[_0x0964('0xcd')](_0x4ebf4f)[_0x0964('0xa3')](loggerCatch(_0x0964('0xce')));hopperUtils[_0x0964('0xcf')](_0x4ebf4f)[_0x0964('0xa3')](loggerCatch('[syncAgentComplete]'));}}};Dialer['prototype']['syncQueueCallerAbandon']=function(_0x4b556e){var _0x4fde53=this[_0x0964('0xc3')][_0x4b556e[_0x0964('0xc2')]];var _0xf8a503=this;var _0x5f531f=![];var _0x55209b;var _0x4213d7;if(this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]]){if(_0x4fde53&&_0x4fde53[_0x0964('0xc4')]!==_0x0964('0xc5')){delete this['uniqueId'][_0x4b556e[_0x0964('0xc2')]];this[_0x0964('0xc6')](this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]]);_0x4fde53[_0x0964('0xd0')]=moment()[_0x0964('0x81')](_0x0964('0xc8'));var _0x5ccf6e=new QueueCallerAbandon(_0x4fde53,_0x4b556e);if(utils[_0x0964('0x64')](_0x4fde53[_0x0964('0xd0')],_0x4fde53['responsetime'])>=_0x4fde53[_0x0964('0xd1')]){this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]][_0x0964('0x51')]+=0x1;this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]]['outboundDropCallsDayTimeout']+=0x1;this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]]['predictiveIntervalErlangCallsDroppedCalls']+=0x1;_0x5ccf6e['state']=0xa;_0x5ccf6e['statedesc']=_0x0964('0xd2');_0x5ccf6e[_0x0964('0xd3')]=_0x0964('0xd4');_0x5ccf6e['agiafterat']=this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]][_0x0964('0xd5')]?moment()[_0x0964('0x81')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x5ccf6e[_0x0964('0xd6')]+=0x1;_0x5ccf6e[_0x0964('0xd7')]+=0x1;_0x55209b=this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]]['dialDropRetryFrequency'];_0x4213d7=this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]][_0x0964('0xd8')];hopperUtils[_0x0964('0xd9')](_0x5ccf6e,_0x5ccf6e[_0x0964('0x74')],_0x4fde53[_0x0964('0xda')])[_0x0964('0x40')](function(_0xa3a658){_0x5f531f=_0xa3a658[_0x0964('0xdb')]==0x1;if(_0x5ccf6e[_0x0964('0xd6')]>=_0xf8a503[_0x0964('0x1a')][_0x4b556e['queue']]['dialDropMaxRetry']){_0xf8a503[_0x0964('0xdc')](_0x5ccf6e,_0xa3a658[_0x0964('0xdb')]);}else{hopperUtils[_0x0964('0xdd')]({'active':![],'countdropretry':_0x5ccf6e[_0x0964('0xd6')],'scheduledat':moment()[_0x0964('0xde')](_0xf8a503['voiceQueues'][_0x4b556e['queue']][_0x0964('0xdf')],_0x0964('0xe0'))[_0x0964('0x81')](_0x0964('0xc8')),'ContactId':_0x4fde53['ContactId'],'ListId':_0x4fde53['ListId'],'VoiceQueueId':_0x4fde53[_0x0964('0xe1')]||undefined,'CampaignId':_0x4fde53[_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0xe3')));var _0x5a3c3f=new History(_0x5ccf6e);_0x5a3c3f['state']=0xa;_0x5a3c3f[_0x0964('0xe4')]=_0x0964('0xd2');_0x5a3c3f['starttime']=moment()[_0x0964('0x81')](_0x0964('0xc8'));_0x5a3c3f[_0x0964('0x75')]=_0x5a3c3f[_0x0964('0xe5')];_0x5a3c3f[_0x0964('0xe6')]=_0x5ccf6e[_0x0964('0xe6')];_0x5a3c3f[_0x0964('0xe7')]=_0x5ccf6e[_0x0964('0xe7')];hopperUtils[_0x0964('0xcd')](_0x5a3c3f)['catch'](loggerCatch(_0x0964('0xe8')));}})[_0x0964('0x40')](function(){if(_0x5f531f)hopperUtils['swapAdditionalPhones'](_0x5ccf6e,_0x55209b,_0x4213d7)[_0x0964('0x40')](function(){return 0x1;});});}else{this['voiceQueues'][_0x4b556e[_0x0964('0xc1')]][_0x0964('0x52')]+=0x1;this[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]][_0x0964('0xe9')]+=0x1;_0x5ccf6e['state']=0xb;_0x5ccf6e[_0x0964('0xe4')]=_0x0964('0xea');_0x5ccf6e[_0x0964('0xd3')]=_0x0964('0xeb');_0x5ccf6e[_0x0964('0xec')]+=0x1;_0x5ccf6e[_0x0964('0xd7')]+=0x1;_0x55209b=this[_0x0964('0x1a')][_0x4b556e['queue']][_0x0964('0xed')];_0x4213d7=this[_0x0964('0x1a')][_0x4b556e['queue']]['callAdditionalPhoneAfterMin'];hopperUtils['verifyAdditionalPhones'](_0x5ccf6e,_0x5ccf6e[_0x0964('0x74')],_0x4fde53[_0x0964('0xda')])[_0x0964('0x40')](function(_0x59285c){if(_0x5ccf6e[_0x0964('0xec')]>=_0xf8a503[_0x0964('0x1a')][_0x4b556e[_0x0964('0xc1')]][_0x0964('0xee')]){_0xf8a503[_0x0964('0xdc')](_0x5ccf6e,_0x59285c[_0x0964('0xdb')]);}else{hopperUtils[_0x0964('0xdd')]({'active':![],'countabandonedretry':_0x5ccf6e[_0x0964('0xec')],'scheduledat':moment()[_0x0964('0xde')](_0xf8a503[_0x0964('0x1a')][_0x4b556e['queue']]['dialAbandonedRetryFrequency'],_0x0964('0xe0'))[_0x0964('0x81')](_0x0964('0xc8')),'ContactId':_0x4fde53[_0x0964('0xef')],'ListId':_0x4fde53[_0x0964('0xf0')],'VoiceQueueId':_0x4fde53[_0x0964('0xe1')]||undefined,'CampaignId':_0x4fde53[_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0xf1')));var _0x3785f7=new History(_0x5ccf6e);_0x3785f7[_0x0964('0x74')]=0xb;_0x3785f7[_0x0964('0xe4')]=_0x0964('0xea');_0x3785f7[_0x0964('0xe5')]=moment()[_0x0964('0x81')](_0x0964('0xc8'));_0x3785f7[_0x0964('0x75')]=_0x3785f7[_0x0964('0xe5')];_0x3785f7[_0x0964('0xe6')]=_0x5ccf6e[_0x0964('0xe6')];_0x3785f7[_0x0964('0xe7')]=_0x5ccf6e['calleridnum'];hopperUtils[_0x0964('0xcd')](_0x3785f7)[_0x0964('0xa3')](loggerCatch(_0x0964('0xf2')));}})[_0x0964('0x40')](function(){if(_0x5f531f)hopperUtils[_0x0964('0xf3')](_0x5ccf6e,_0x55209b,_0x4213d7)[_0x0964('0x40')](function(){return 0x1;});});}}}};Dialer[_0x0964('0x15')][_0x0964('0x38')]=function(_0x10064e){if(this[_0x0964('0xf4')][_0x10064e['uniqueid']]){this[_0x0964('0xf4')][_0x10064e[_0x0964('0xc2')]][_0x0964('0xf5')]=_0x10064e[_0x0964('0xf5')];}if(this['uniqueId'][_0x10064e['uniqueid']]){this[_0x0964('0xc3')][_0x10064e[_0x0964('0xc2')]][_0x0964('0xf5')]=_0x10064e['channel'];}};Dialer[_0x0964('0x15')]['syncQueueMember']=function(_0x2fa62a){if(!this['actions'][_0x2fa62a[_0x0964('0xf6')]]){return;}var _0x587e92=this[_0x0964('0x1a')][this['actions'][_0x2fa62a[_0x0964('0xf6')]][_0x0964('0xc1')]][_0x0964('0xf7')]||_0x0964('0xf8');if(_0x587e92===_0x0964('0xf9')){if(this[_0x0964('0xf4')][_0x2fa62a['actionid']]&&_[_0x0964('0xfa')](this[_0x0964('0xf4')][_0x2fa62a[_0x0964('0xf6')]][_0x0964('0xfb')])&&_0x2fa62a[_0x0964('0x8c')]==='1'&&_0x2fa62a[_0x0964('0xfc')]==='0'){if(this[_0x0964('0x1c')][_0x2fa62a[_0x0964('0xfd')]]){if(!this[_0x0964('0x1c')][_0x2fa62a[_0x0964('0xfd')]]['locked']){this[_0x0964('0x1c')][_0x2fa62a[_0x0964('0xfd')]][_0x0964('0xfb')]=!![];this[_0x0964('0xf4')][_0x2fa62a[_0x0964('0xf6')]][_0x0964('0xfb')]=!![];this[_0x0964('0xf4')][_0x2fa62a['actionid']][_0x0964('0xfd')]=_0x2fa62a[_0x0964('0xfd')];}}}}else if(_0x587e92===_0x0964('0xf8')){if(this[_0x0964('0xf4')][_0x2fa62a['actionid']]){if(this[_0x0964('0x1c')][_0x2fa62a[_0x0964('0xfd')]]){this[_0x0964('0xf4')][_0x2fa62a[_0x0964('0xf6')]][_0x0964('0xfd')]=_0x2fa62a[_0x0964('0xfd')];if(_[_0x0964('0xfa')](this[_0x0964('0x25')][this['actions'][_0x2fa62a[_0x0964('0xf6')]][_0x0964('0xc1')]])){this[_0x0964('0x25')][this[_0x0964('0xf4')][_0x2fa62a[_0x0964('0xf6')]][_0x0964('0xc1')]]=[];}this[_0x0964('0x25')][this[_0x0964('0xf4')][_0x2fa62a[_0x0964('0xf6')]][_0x0964('0xc1')]]['push'](_['merge'](_[_0x0964('0x79')](this[_0x0964('0xf4')][_0x2fa62a[_0x0964('0xf6')]],['idHopper',_0x0964('0xfd')]),{'status':_0x2fa62a[_0x0964('0x8c')],'paused':_0x2fa62a['paused']}));}}}};Dialer[_0x0964('0x15')][_0x0964('0x3c')]=function(_0xffd05e){if(!this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]){return;}var _0x14f45e=this;var _0x5b5b17=this['voiceQueues'][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]];var _0xbbde3e=_0x5b5b17[_0x0964('0xf7')]||_0x0964('0xf8');if(_0xbbde3e==='roundrobin'){if(this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]&&this['actions'][_0xffd05e[_0x0964('0xf6')]]['stateinterface']){this[_0x0964('0x19')][_0x0964('0xfe')](this[_0x0964('0xf4')][_0xffd05e['actionid']][_0x0964('0xff')],this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]['stateinterface'])[_0x0964('0xa3')](function(_0x2bcd6d){logger[_0x0964('0x69')](_0x0964('0x100'),util[_0x0964('0x47')](_0x2bcd6d,{'showHidden':![],'depth':null}));})['finally'](function(){_0x14f45e['updateOriginated'](_0x14f45e[_0x0964('0x1a')][_0x14f45e['actions'][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]);_0x14f45e[_0x0964('0x1c')][_0x14f45e[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]['stateinterface']]['locked']=![];delete _0x14f45e[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]];unlockQueueStatus(_0x5b5b17);});}else{this[_0x0964('0xc6')](this[_0x0964('0x1a')][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]['queue']]);hopperUtils[_0x0964('0xdd')]({'active':![],'ContactId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]['ContactId'],'ListId':this['actions'][_0xffd05e['actionid']][_0x0964('0xf0')],'VoiceQueueId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xe1')]||undefined,'CampaignId':this[_0x0964('0xf4')][_0xffd05e['actionid']]['CampaignId']||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0x101')));delete this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]];unlockQueueStatus(_0x5b5b17);}}else if(_0xbbde3e===_0x0964('0xf8')){var _0x4cf7b1;if(this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]&&!_['isEmpty'](this[_0x0964('0x25')][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]])){if(this[_0x0964('0x26')][_0x14f45e['actions'][_0xffd05e['actionid']]['queue']]){this['queueBookedRR'][_0x14f45e['actions'][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]=this[_0x0964('0x26')][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]?this[_0x0964('0x26')][this[_0x0964('0xf4')][_0xffd05e['actionid']][_0x0964('0xc1')]]:this[_0x0964('0x25')][this[_0x0964('0xf4')][_0xffd05e['actionid']][_0x0964('0xc1')]]?this[_0x0964('0x25')][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]][_0x0964('0x102')]||0x0:0x0;}this[_0x0964('0x25')][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]['_rr']=this[_0x0964('0x26')][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]];for(var _0xdf4e9=0x0;_0xdf4e9<this[_0x0964('0x25')][this['actions'][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]][_0x0964('0x103')];_0xdf4e9+=0x1){_0x4cf7b1=rr(this[_0x0964('0x25')][this[_0x0964('0xf4')][_0xffd05e['actionid']][_0x0964('0xc1')]]);this[_0x0964('0x26')][_0x14f45e['actions'][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]=this['queueBooked'][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]['_rr'];if(_0x4cf7b1[_0x0964('0x8c')]==='1'&&_0x4cf7b1[_0x0964('0xfc')]==='0'){break;}}if(!_[_0x0964('0xfa')](_0x4cf7b1)){this[_0x0964('0x1c')][_0x4cf7b1[_0x0964('0xfd')]][_0x0964('0x104')]=_['isUndefined'](this['agents'][_0x4cf7b1[_0x0964('0xfd')]]['unlockRR'])?!![]:this['agents'][_0x4cf7b1[_0x0964('0xfd')]][_0x0964('0x104')];}loggerBooked[_0x0964('0x4b')](_0x0964('0x105'),_0xffd05e['actionid'],_0x0964('0x106'),JSON[_0x0964('0x89')](_[_0x0964('0x79')](this['agents'][_0x4cf7b1[_0x0964('0xfd')]],[_0x0964('0x65'),'unlockRR'])),_0x0964('0x107'),JSON[_0x0964('0x89')](_0x4cf7b1['idHopper']));if(!_['isNil'](_0x4cf7b1)&&_0x4cf7b1[_0x0964('0x8c')]==='1'&&_0x4cf7b1[_0x0964('0xfc')]==='0'&&this[_0x0964('0x1c')][_0x4cf7b1[_0x0964('0xfd')]]['unlockRR']){this[_0x0964('0x1c')][_0x4cf7b1[_0x0964('0xfd')]][_0x0964('0x104')]=![];this[_0x0964('0x25')][_0x14f45e[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]=[];this['preview'][_0x0964('0xfe')](_0x4cf7b1[_0x0964('0xff')],_0x4cf7b1[_0x0964('0xfd')])[_0x0964('0xa3')](function(_0x4f7385){logger[_0x0964('0x69')]('[Catch][Preview][syncQueueStatusComplete]',util['inspect'](_0x4f7385,{'showHidden':![],'depth':null}));})[_0x0964('0x18')](function(){_0x14f45e[_0x0964('0xc6')](_0x14f45e[_0x0964('0x1a')][_0x14f45e[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]);setTimeout(function(){_0x14f45e[_0x0964('0x1c')][_0x4cf7b1[_0x0964('0xfd')]]['unlockRR']=!![];loggerBooked[_0x0964('0x4b')](_0x0964('0x108'),_0xffd05e[_0x0964('0xf6')],_0x0964('0x106'),JSON[_0x0964('0x89')](_[_0x0964('0x79')](_0x14f45e[_0x0964('0x1c')][_0x4cf7b1['stateinterface']],[_0x0964('0x65'),_0x0964('0x104')])),'contactAgent-idHopper:\x20',JSON[_0x0964('0x89')](_0x4cf7b1[_0x0964('0xff')]));},0xc7);delete _0x14f45e[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]];unlockQueueStatus(_0x5b5b17,_0xffd05e[_0x0964('0xf6')]);});}else{loggerBooked[_0x0964('0x4b')]('[booked][unlock]');this[_0x0964('0xc6')](this['voiceQueues'][this[_0x0964('0xf4')][_0xffd05e['actionid']][_0x0964('0xc1')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xef')],'ListId':this[_0x0964('0xf4')][_0xffd05e['actionid']][_0x0964('0xf0')],'VoiceQueueId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xe1')]||undefined,'CampaignId':this[_0x0964('0xf4')][_0xffd05e['actionid']][_0x0964('0xe2')]||undefined})['catch'](loggerCatch(_0x0964('0x101')));delete this[_0x0964('0xf4')][_0xffd05e['actionid']];unlockQueueStatus(_0x5b5b17);}}else{loggerBooked[_0x0964('0x4b')](_0x0964('0x109'));this['updateOriginated'](this['voiceQueues'][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]['queue']]);hopperUtils[_0x0964('0xdd')]({'active':![],'ContactId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]['ContactId'],'ListId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]['ListId'],'VoiceQueueId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xe1')]||undefined,'CampaignId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0x10a')));delete this[_0x0964('0xf4')][_0xffd05e['actionid']];unlockQueueStatus(_0x5b5b17);}}else{loggerBooked['info']('[booked][unlock3]');this[_0x0964('0xc6')](this['voiceQueues'][this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xc1')]]);hopperUtils[_0x0964('0xdd')]({'active':![],'ContactId':this[_0x0964('0xf4')][_0xffd05e['actionid']][_0x0964('0xef')],'ListId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]][_0x0964('0xf0')],'VoiceQueueId':this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x0964('0xf4')][_0xffd05e['actionid']]['CampaignId']||undefined})['catch'](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this[_0x0964('0xf4')][_0xffd05e[_0x0964('0xf6')]];unlockQueueStatus(_0x5b5b17);}};Dialer[_0x0964('0x15')]['syncOriginateResponse']=function(_0x45352c){var _0x613862=this[_0x0964('0xf4')][_0x45352c[_0x0964('0xf6')]];if(_0x613862){delete this['actions'][_0x45352c[_0x0964('0xf6')]];_0x613862[_0x0964('0x10b')]=moment()[_0x0964('0x81')](_0x0964('0xc8'));var _0x2174e6=_0x613862['type']==='ivr'?this['campaigns'][_0x613862[_0x0964('0xc1')]]:this[_0x0964('0x1a')][_0x613862['getQueue']()];if(_0x45352c[_0x0964('0x10c')]!==_0x0964('0x10d')){this[_0x0964('0xc6')](_0x2174e6);return this[_0x0964('0x10e')](_0x613862,_0x2174e6,_0x45352c)[_0x0964('0xa3')](loggerCatch(_0x0964('0x10f')));}this[_0x0964('0xc3')][_0x45352c['uniqueid']]=_0x613862;}};Dialer[_0x0964('0x15')][_0x0964('0x3a')]=function(_0x16ba40){var _0x5cf1ce=this;var _0xb1c1b8=this[_0x0964('0xc3')][_0x16ba40[_0x0964('0xc2')]];var _0x780f51;if(!_[_0x0964('0xfa')](_0x16ba40)&&!_['isNil'](_0x16ba40[_0x0964('0x110')])&&!_[_0x0964('0xfa')](_0x16ba40[_0x0964('0x110')][_0x0964('0x111')])&&_0x16ba40[_0x0964('0x112')]===_0x0964('0x113')&&_0xb1c1b8){if(_0xb1c1b8[_0x0964('0xc4')]!=='ivr'&&this['voiceQueues'][_0xb1c1b8[_0x0964('0xc1')]]['dialAMDActive']&&_0x16ba40[_0x0964('0x114')]===_0x0964('0x115')){delete this[_0x0964('0xc3')][_0x16ba40[_0x0964('0xc2')]];this[_0x0964('0xc6')](this['voiceQueues'][_0xb1c1b8[_0x0964('0xc1')]]);this['voiceQueues'][_0xb1c1b8[_0x0964('0xc1')]][_0x0964('0xc9')]+=0x1;this[_0x0964('0x1a')][_0xb1c1b8[_0x0964('0xc1')]]['outboundAnswerAgiCallsDay']+=0x1;_0x780f51=new Hangup(_0xb1c1b8,_0x16ba40);_0x780f51[_0x0964('0x74')]=0x12;_0x780f51['statedesc']=_0x0964('0x116');_0x780f51[_0x0964('0x117')]=_0x0964('0x118');ami['emit']('custom:amd',ut[_0x0964('0x119')](_0x780f51,_0x0964('0x11a')));this[_0x0964('0x11b')](_0x780f51,'[syncHangupInAMD][createHistory]','[syncHangupInAMD]');}if(_0xb1c1b8[_0x0964('0xc4')]!==_0x0964('0xc5')&&this['voiceQueues'][_0xb1c1b8[_0x0964('0xc1')]][_0x0964('0x11c')]&&_0x16ba40[_0x0964('0x114')]===_0x0964('0x11d')){return new Promise(function(_0xc19110,_0x46affa){delete _0x5cf1ce['uniqueId'][_0x16ba40[_0x0964('0xc2')]];_0x5cf1ce[_0x0964('0xc6')](_0x5cf1ce[_0x0964('0x1a')][_0xb1c1b8[_0x0964('0xc1')]]);_0x5cf1ce[_0x0964('0x1a')][_0xb1c1b8[_0x0964('0xc1')]][_0x0964('0xc9')]+=0x1;_0x5cf1ce[_0x0964('0x1a')][_0xb1c1b8[_0x0964('0xc1')]]['outboundAnswerAgiCallsDay']+=0x1;var _0xd66377=_0x5cf1ce[_0x0964('0x1a')][_0xb1c1b8['queue']];var _0x2c50b0=new Hangup(_0xb1c1b8,_0x16ba40);_0x2c50b0[_0x0964('0x74')]=0x13;_0x2c50b0[_0x0964('0xe4')]=_0x0964('0x11e');_0x2c50b0[_0x0964('0x117')]='AMD';_0x2c50b0[_0x0964('0x11f')]+=0x1;_0x2c50b0[_0x0964('0xd7')]+=0x1;_0x2c50b0[_0x0964('0x11a')]=!![];ami[_0x0964('0x43')](_0x0964('0x120'),ut['buildObj'](_0x2c50b0,_0x0964('0x11a')));hopperUtils[_0x0964('0xcd')](_0x2c50b0)[_0x0964('0xa3')](loggerCatch(_0x0964('0x121')));if(_0x2c50b0[_0x0964('0x122')]+_0x2c50b0['countcongestionretry']+_0x2c50b0[_0x0964('0x123')]+_0x2c50b0[_0x0964('0x124')]+_0x2c50b0['countdropretry']+_0x2c50b0['countabandonedretry']+_0x2c50b0[_0x0964('0x11f')]+_0x2c50b0[_0x0964('0x125')]>=_0xd66377[_0x0964('0x126')]){_0x5cf1ce[_0x0964('0x127')](_0x2c50b0,_0xc19110,_0x46affa,_0x0964('0x128'));}else{if(_0x2c50b0[_0x0964('0x11f')]>=_0xd66377[_0x0964('0x129')]){_0x5cf1ce[_0x0964('0x12a')](_0x2c50b0,_0xc19110,_0x46affa,_0x0964('0x12b'));}else{hopperUtils[_0x0964('0xdd')]({'active':![],'countmachineretry':_0x2c50b0['countmachineretry'],'scheduledat':moment()[_0x0964('0xde')](_0xd66377[_0x0964('0x12c')],_0x0964('0xe0'))[_0x0964('0x81')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2c50b0['ContactId'],'ListId':_0x2c50b0[_0x0964('0xf0')],'VoiceQueueId':_0x2c50b0['VoiceQueueId']||undefined,'CampaignId':_0x2c50b0[_0x0964('0xe2')]||undefined})['catch'](loggerCatch(_0x0964('0x12d')));_0xc19110({'reschedule':0x1});}}});}if(_0xb1c1b8[_0x0964('0xc4')]===_0x0964('0xc5')&&this['campaigns'][_0xb1c1b8[_0x0964('0xc1')]][_0x0964('0x11c')]&&_0x16ba40[_0x0964('0x114')]===_0x0964('0x115')){delete this['uniqueId'][_0x16ba40['uniqueid']];this[_0x0964('0xc6')](this[_0x0964('0x1b')][_0xb1c1b8[_0x0964('0xc1')]]);_0x780f51=new Hangup(_0xb1c1b8,_0x16ba40);_0x780f51['state']=0x12;_0x780f51[_0x0964('0xe4')]='HangupInAMD';_0x780f51['membername']=_0x0964('0x118');ami['emit']('custom:amd',ut[_0x0964('0x119')](_0x780f51,_0x0964('0x11a')));this[_0x0964('0x11b')](_0x780f51,'[syncHangupInAMDIvr][createHistory]',_0x0964('0x12e'));}if(_0xb1c1b8[_0x0964('0xc4')]==='ivr'&&this[_0x0964('0x1b')][_0xb1c1b8['queue']]['dialAMDActive']&&_0x16ba40[_0x0964('0x114')]===_0x0964('0x11d')){return new Promise(function(_0x58dcf9,_0x10b696){delete _0x5cf1ce[_0x0964('0xc3')][_0x16ba40[_0x0964('0xc2')]];_0x5cf1ce[_0x0964('0xc6')](_0x5cf1ce[_0x0964('0x1b')][_0xb1c1b8['queue']]);_0x5cf1ce[_0x0964('0x1b')][_0xb1c1b8[_0x0964('0xc1')]][_0x0964('0xc9')]+=0x1;_0x5cf1ce[_0x0964('0x1b')][_0xb1c1b8[_0x0964('0xc1')]][_0x0964('0x12f')]+=0x1;var _0x5bb073=_0x5cf1ce[_0x0964('0x1b')][_0xb1c1b8[_0x0964('0xc1')]];var _0x42f89c=new Hangup(_0xb1c1b8,_0x16ba40);_0x42f89c[_0x0964('0x74')]=0x13;_0x42f89c['statedesc']='Machine';_0x42f89c['membername']='AMD';_0x42f89c['countmachineretry']+=0x1;_0x42f89c['countglobal']+=0x1;_0x42f89c[_0x0964('0x11a')]=!![];ami['emit'](_0x0964('0x120'),ut[_0x0964('0x119')](_0x42f89c,_0x0964('0x11a')));hopperUtils[_0x0964('0xcd')](_0x42f89c)[_0x0964('0xa3')](loggerCatch(_0x0964('0x121')));if(_0x42f89c[_0x0964('0x122')]+_0x42f89c[_0x0964('0x130')]+_0x42f89c[_0x0964('0x123')]+_0x42f89c[_0x0964('0x124')]+_0x42f89c[_0x0964('0xd6')]+_0x42f89c['countabandonedretry']+_0x42f89c['countmachineretry']+_0x42f89c[_0x0964('0x125')]>=_0x5bb073[_0x0964('0x126')]){_0x5cf1ce[_0x0964('0x127')](_0x42f89c,_0x58dcf9,_0x10b696,_0x0964('0x128'));}else{if(_0x42f89c['countmachineretry']>=_0x5bb073[_0x0964('0x129')]){_0x5cf1ce[_0x0964('0x12a')](_0x42f89c,_0x58dcf9,_0x10b696,_0x0964('0x12b'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x42f89c[_0x0964('0x11f')],'scheduledat':moment()[_0x0964('0xde')](_0x5bb073[_0x0964('0x12c')],_0x0964('0xe0'))[_0x0964('0x81')](_0x0964('0xc8')),'ContactId':_0x42f89c[_0x0964('0xef')],'ListId':_0x42f89c['ListId'],'VoiceQueueId':_0x42f89c[_0x0964('0xe1')]||undefined,'CampaignId':_0x42f89c['CampaignId']||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0x12d')));_0x58dcf9({'reschedule':0x1});}}});}}};Dialer[_0x0964('0x15')][_0x0964('0x36')]=function(_0x10cb56){var _0x3a530e=this[_0x0964('0xc3')][_0x10cb56['uniqueid']];var _0x2e34cb;if(_0x3a530e&&_0x3a530e[_0x0964('0xc4')]===_0x0964('0xc5')){delete this[_0x0964('0xc3')][_0x10cb56[_0x0964('0xc2')]];this['updateOriginated'](this[_0x0964('0x1b')][_0x3a530e[_0x0964('0xc1')]]);this['campaigns'][_0x3a530e[_0x0964('0xc1')]][_0x0964('0x131')]+=0x1;_0x2e34cb=new Hangup(_0x3a530e,_0x10cb56);hopperUtils['createHistory'](_0x2e34cb)['catch'](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils['moveContactManagedDialer'](_0x2e34cb)[_0x0964('0xa3')](loggerCatch(_0x0964('0x132')));}if(_0x3a530e&&_0x3a530e[_0x0964('0xc4')]!==_0x0964('0xc5')&&isNotNull(this[_0x0964('0x1a')][_0x3a530e['queue']][_0x0964('0x133')])){delete this[_0x0964('0xc3')][_0x10cb56[_0x0964('0xc2')]];this[_0x0964('0xc6')](this[_0x0964('0x1a')][_0x3a530e[_0x0964('0xc1')]]);this[_0x0964('0x1a')][_0x3a530e[_0x0964('0xc1')]]['outboundAnswerCallsDay']+=0x1;this[_0x0964('0x1a')][_0x3a530e[_0x0964('0xc1')]][_0x0964('0x12f')]+=0x1;_0x2e34cb=new Hangup(_0x3a530e,_0x10cb56);_0x2e34cb[_0x0964('0x74')]=0x10;_0x2e34cb[_0x0964('0xe4')]='AnswerAGI';_0x2e34cb['membername']=_0x0964('0x134');hopperUtils['createHistory'](_0x2e34cb)[_0x0964('0xa3')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils[_0x0964('0xcf')](_0x2e34cb)['catch'](loggerCatch(_0x0964('0x132')));}if(_0x3a530e&&_0x3a530e[_0x0964('0xc4')]!==_0x0964('0xc5')&&!isNotNull(this[_0x0964('0x1a')][_0x3a530e[_0x0964('0xc1')]][_0x0964('0x133')])){if(_0x10cb56['cause-txt']===_0x0964('0x135')){delete this[_0x0964('0xc3')][_0x10cb56[_0x0964('0xc2')]];this[_0x0964('0x1a')][_0x3a530e[_0x0964('0xc1')]]['outboundAnswerCallsDay']+=0x1;const _0xe47895=new AgentComplete(_0x3a530e,_0x10cb56);_0xe47895[_0x0964('0xe2')]=this[_0x0964('0x1a')][_0x3a530e[_0x0964('0xc1')]]['id'];hopperUtils[_0x0964('0xcd')](_0xe47895)[_0x0964('0xa3')](loggerCatch(_0x0964('0xce')));hopperUtils['moveContactManagedDialer'](_0xe47895)[_0x0964('0xa3')](loggerCatch(_0x0964('0x136')));}else{delete this[_0x0964('0xc3')][_0x10cb56['uniqueid']];this[_0x0964('0xc6')](this['voiceQueues'][_0x3a530e[_0x0964('0xc1')]]);this[_0x0964('0x1a')][_0x3a530e[_0x0964('0xc1')]]['outboundUnknownCallsDay']+=0x1;_0x2e34cb=new Hangup(_0x3a530e,_0x10cb56);_0x2e34cb[_0x0964('0x74')]=0xc;_0x2e34cb[_0x0964('0xe4')]=_0x10cb56[_0x0964('0x137')];_0x2e34cb[_0x0964('0x117')]='Unknow';hopperUtils[_0x0964('0xcd')](_0x2e34cb)[_0x0964('0xa3')](loggerCatch(_0x0964('0x138')));hopperUtils[_0x0964('0xcf')](_0x2e34cb)['catch'](loggerCatch(_0x0964('0x132')));}}};Dialer[_0x0964('0x15')][_0x0964('0x32')]=function(_0x11ea9a){var _0x3e6ea7=this;if(!_0x3e6ea7[_0x0964('0x27')][_0x11ea9a[_0x0964('0x65')]]){_0x3e6ea7[_0x0964('0x27')][_0x11ea9a['name']]={'running':![]};}else if(_0x3e6ea7[_0x0964('0x27')][_0x11ea9a[_0x0964('0x65')]][_0x0964('0x139')]===!![]){return;}else if(_0x3e6ea7[_0x0964('0x27')][_0x11ea9a[_0x0964('0x65')]]['running']===![]){_0x3e6ea7['queuesSummary'][_0x11ea9a[_0x0964('0x65')]]['running']=!![];}var _0x3dcf58=_0x3e6ea7['voiceQueues'][_0x11ea9a[_0x0964('0x65')]];var _0x44e923=_0x3dcf58[_0x0964('0x6d')]!==utils[_0x0964('0x6e')]['INACTIVE'];var _0x3b7d60=utils[_0x0964('0x13a')](_0x3dcf58);_0x3dcf58[_0x0964('0x13b')]=utils[_0x0964('0x13c')](_0x3dcf58,_0x3e6ea7[_0x0964('0x1d')]);Promise[_0x0964('0xae')]()[_0x0964('0x40')](function(){if(_0x3dcf58['statusMessage']===utils[_0x0964('0x6e')]['INACTIVE']){if(_0x44e923){clearPredictiveAttributes(_0x3dcf58);_0x11ea9a[_0x0964('0x22')]=undefined;_0x11ea9a['startProgressive']=undefined;}if(_0x3dcf58[_0x0964('0x13b')]===utils[_0x0964('0x6e')][_0x0964('0x7f')]){_0x11ea9a[_0x0964('0x13d')]=0x0;_0x11ea9a[_0x0964('0xfc')]=0x0;_0x11ea9a['inUse']=0x0;_0x11ea9a[_0x0964('0x13e')]=0x0;_0x11ea9a[_0x0964('0x13f')]=0x0;}}else if(_0x3dcf58['statusMessage']===utils['CAMPAIGN_STATUS'][_0x0964('0x140')]&&!_0x3b7d60){return _0x3e6ea7[_0x0964('0x96')](_0x3dcf58,!![])[_0x0964('0x40')](function(){return _0x3e6ea7[_0x0964('0x96')](_0x3dcf58,![]);})[_0x0964('0x40')](function(){return _0x3e6ea7['checkDialMethod'](_0x3dcf58);})['catch'](function(_0x567c02){loggerSyncQueueSummary[_0x0964('0x45')](_0x0964('0x141'),util[_0x0964('0x47')](_0x567c02,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x3dcf58);});}else{clearPredictiveAttributes(_0x3dcf58);}})[_0x0964('0x40')](function(){var _0x253a01=_0x11ea9a[_0x0964('0x142')](_0x3dcf58);if(_0x253a01||_0x3dcf58['queueSummaryCountersUpdated']){_0x3dcf58['queueSummaryCountersUpdated']=![];_0x11ea9a[_0x0964('0x143')](_0x3dcf58);Object[_0x0964('0x144')](_0x3dcf58,_0x11ea9a);emitOutboundVoiceQueueSummary(_0x11ea9a);}_0x3e6ea7['queuesSummary'][_0x3dcf58[_0x0964('0x65')]][_0x0964('0x139')]=![];})[_0x0964('0xa3')](function(_0xee1c22){logger[_0x0964('0x69')]('[syncQueueSummary]',util['inspect'](_0xee1c22,{'showHidden':![],'depth':null}));_0x3e6ea7['queuesSummary'][_0x3dcf58[_0x0964('0x65')]]['running']=![];});};Dialer[_0x0964('0x15')]['syncQueueSummaryComplete']=_[_0x0964('0x145')](function(){var _0x58c1ae=_[_0x0964('0x146')](this[_0x0964('0x1a')],function(_0x176b48){return _0x176b48[_0x0964('0x147')];});var _0x1d1717=_[_0x0964('0x146')](this[_0x0964('0x1c')],function(_0x5da915){return _0x5da915['online']&&_0x5da915[_0x0964('0x8c')]==='reachable';});if(_0x58c1ae['length']>0x0&&_0x1d1717['length']>0x0){return Promise['resolve']()[_0x0964('0x40')](cmHopper[_0x0964('0x148')](_[_0x0964('0x149')](_0x58c1ae,'id'),previewRecallmeReminderInterval,_['map'](_0x1d1717,'id')))[_0x0964('0x40')](function(_0x670f7){for(var _0x476ac8=0x0;_0x476ac8<_0x670f7[_0x0964('0x103')];_0x476ac8++){var _0x1abeb8=_0x670f7[_0x476ac8][_0x0964('0x14a')]['name'];if(_0x1abeb8)io['to'](util[_0x0964('0x81')](_0x0964('0x14b'),_0x1abeb8))[_0x0964('0x43')](_0x0964('0x14c'),{'hopper':_0x670f7[_0x476ac8]});}})['catch'](function(_0x25f069){logger['error']('checkPreviewRecallReminder',_0x25f069);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x0964('0x15')][_0x0964('0x3e')]=function(){var _0x4e77d4=this;setInterval(function(){_0x4e77d4[_0x0964('0x14d')](_0x4e77d4[_0x0964('0xc3')],_0x0964('0x14e'));_0x4e77d4['clearZombieChannels'](_0x4e77d4['actions'],_0x0964('0x14f'));},0x32c8);};Dialer[_0x0964('0x15')][_0x0964('0x14d')]=function(_0x5423e0,_0x581501){var _0x3c8db0=this;for(var _0x24af25 in _0x5423e0){if(typeof _0x5423e0[_0x24af25]!==_0x0964('0xad')){this[_0x0964('0x150')][_0x0964('0x16')](function(){if(!_[_0x0964('0xfa')](_0x5423e0[_0x24af25])){return ami[_0x0964('0x151')]({'action':_0x0964('0x8c'),'channel':_0x5423e0[_0x24af25][_0x0964('0xf5')]})[_0x0964('0xa3')](function(_0x31745f){if(_0x31745f[_0x0964('0x6d')]===_0x0964('0x152')){setTimeout(function(){if(_0x5423e0[_0x24af25]&&_0x5423e0[_0x24af25]['type']!==_0x0964('0xc5')){_0x3c8db0[_0x0964('0xc6')](_0x3c8db0[_0x0964('0x1a')][_0x5423e0[_0x24af25][_0x0964('0xc1')]]);logger[_0x0964('0x69')](_0x0964('0x153'),_0x581501,_0x24af25,_0x5423e0[_0x24af25][_0x0964('0xc1')]);delete _0x5423e0[_0x24af25];}if(_0x5423e0[_0x24af25]&&_0x5423e0[_0x24af25]['type']===_0x0964('0xc5')){_0x3c8db0[_0x0964('0xc6')](_0x3c8db0[_0x0964('0x1b')][_0x5423e0[_0x24af25][_0x0964('0xc1')]]);logger[_0x0964('0x69')](_0x0964('0x154'),_0x581501,_0x24af25,_0x5423e0[_0x24af25][_0x0964('0xc1')]);delete _0x5423e0[_0x24af25];}},0x2328);}});}});}}};Dialer['prototype'][_0x0964('0x155')]=function(_0x53b1b5){return Promise[_0x0964('0xae')]()[_0x0964('0x40')](voiceQueueRt[_0x0964('0x155')](_0x53b1b5))['catch'](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer[_0x0964('0x15')]['updateOriginated']=function(_0x3977fc){if(!_['isUndefined'](_0x3977fc)&&_0x3977fc!==null){if(typeof _0x3977fc['originated']!==_0x0964('0xad')){if(_0x3977fc['originated']>0x0){_0x3977fc[_0x0964('0x83')]-=0x1;}else{logger[_0x0964('0x69')](_0x0964('0x156'));}}}else{logger[_0x0964('0x69')](_0x0964('0x157'));}};Dialer[_0x0964('0x15')][_0x0964('0x158')]=function(_0x31c74e,_0xa2e3cd){var _0x180a76=this;return function(_0x3d029a){_0x180a76['updateOriginated'](_0xa2e3cd);logger['error'](_0x31c74e,util['inspect'](_0x3d029a,{'showHidden':![],'depth':null}));};};Dialer[_0x0964('0x15')][_0x0964('0x159')]=function(_0x992016,_0x4b5dae,_0x9ad0e){var _0x16ef5b={'state':0x19,'statedesc':_0x0964('0x15a')};this[_0x0964('0xc6')](_0x4b5dae);this['saveInDb'](_[_0x0964('0x63')](_0x16ef5b,_[_0x0964('0x79')](_0x9ad0e,[_0x0964('0xef'),_0x0964('0xf0'),_0x0964('0x15b'),_0x0964('0xe1'),_0x0964('0xe2')])),_0x0964('0x15c'),_0x0964('0x15d'));logger[_0x0964('0x69')](_0x992016);};Dialer[_0x0964('0x15')][_0x0964('0x11b')]=function(_0x1db4cb,_0x5ba2d1,_0xb7ce2b){hopperUtils[_0x0964('0xcd')](_0x1db4cb)['catch'](loggerCatch(_0x5ba2d1));hopperUtils['moveContactManagedDialer'](_0x1db4cb)['catch'](loggerCatch(_0xb7ce2b));};Dialer[_0x0964('0x15')][_0x0964('0xdc')]=function(_0x354f6c,_0x3e28a3){hopperUtils[_0x0964('0xcd')](_0x354f6c)['catch'](loggerCatch(_0x0964('0xce')));if(_0x3e28a3==0x0){hopperUtils[_0x0964('0xcf')](_0x354f6c)[_0x0964('0xa3')](loggerCatch(_0x0964('0x15e')));}};Dialer['prototype'][_0x0964('0x15f')]=function(_0x4d6b31){return Promise[_0x0964('0xae')]()['then'](cmHopper[_0x0964('0x148')](_0x4d6b31['id'],previewRecallmeReminderInterval))['then'](function(_0x5b553c){for(var _0x35b8ea=0x0;_0x35b8ea<_0x5b553c[_0x0964('0x103')];_0x35b8ea++){var _0x5e815d=_0x5b553c[_0x35b8ea][_0x0964('0x14a')][_0x0964('0x65')];if(_0x5e815d)io['to'](util['format'](_0x0964('0x14b'),_0x5e815d))[_0x0964('0x43')](_0x0964('0x14c'),{'hopper':_0x5b553c[_0x35b8ea]});}})[_0x0964('0xa3')](function(){});};Dialer[_0x0964('0x15')][_0x0964('0xb2')]=function(_0x2ab9e8){var _0x1c287f=this;return function(){_0x1c287f['handleIvr'](_0x2ab9e8);};};Dialer[_0x0964('0x15')][_0x0964('0x160')]=function(_0x4e7f95,_0x15de05){var _0x69f7fc=this;var _0x29b92c=uuid['v4']();this[_0x0964('0xf4')][_0x29b92c]=new Action(_0x4e7f95,_0x15de05,_0x29b92c);return new Promise(function(_0x47a283,_0x412f90){if(_['isUndefined'](_0x4e7f95)&&typeof _0x4e7f95!=='object'){return _0x412f90(msgResponse(_0x0964('0x161'),_0x0964('0x9a'),_0x0964('0x162')));}if(_['isUndefined'](_0x15de05[_0x0964('0x163')])||_0x15de05[_0x0964('0x163')]===null){return _0x412f90(msgResponse(_0x0964('0x161'),_0x0964('0x9a'),_0x0964('0x164')));}var _0x279eed={'XMD-CALLERID':_0x69f7fc[_0x0964('0xf4')][_0x29b92c][_0x0964('0x165')](),'XMD-AGI':_0x4e7f95['dialQueueProject']?util['format'](_0x0964('0x166'),ipAgi,_0x4e7f95[_0x0964('0x133')]):_0x0964('0x167'),'XMD-AGIAFTER':_0x4e7f95[_0x0964('0xd5')]?util[_0x0964('0x81')](_0x0964('0x166'),ipAgi,_0x4e7f95[_0x0964('0xd5')]):_0x0964('0x167'),'XMD-QUEUE':utils['isOutboundQueue'](_0x4e7f95)?util[_0x0964('0x81')](_0x0964('0x168'),_0x4e7f95[_0x0964('0x65')],_0x4e7f95[_0x0964('0x169')]||'',_0x4e7f95[_0x0964('0xcc')]?'c':'',_0x4e7f95[_0x0964('0xd1')]||0x3):_0x0964('0x167'),'XMD-CONTACTID':_0x15de05[_0x0964('0xef')],'XMD-CDRTYPE':'dialer','CALLERID(all)':_0x69f7fc[_0x0964('0xf4')][_0x29b92c]['getCaller'](),'XMD-AMD':_0x4e7f95['dialAMDActive']?_0x0964('0x140'):_0x0964('0x167'),'XMD-DESTINATION':'xcally-motion-dialer'};if(_0x4e7f95[_0x0964('0x11c')]){_0x279eed[_0x0964('0x16a')]=_0x4e7f95[_0x0964('0x16b')]||0x9c4;_0x279eed[_0x0964('0x16c')]=_0x4e7f95[_0x0964('0x16d')]||0x5dc;_0x279eed[_0x0964('0x16e')]=_0x4e7f95[_0x0964('0x16f')]||0x320;_0x279eed[_0x0964('0x170')]=_0x4e7f95[_0x0964('0x171')]||0x1388;_0x279eed['XMD-AMDMINWORDLENGTH']=_0x4e7f95[_0x0964('0x172')]||0x64;_0x279eed[_0x0964('0x173')]=_0x4e7f95['dialAMDBetweenWordsSilence']||0x32;_0x279eed[_0x0964('0x174')]=_0x4e7f95['dialAMDMaximumNumberOfWords']||0x3;_0x279eed[_0x0964('0x175')]=_0x4e7f95[_0x0964('0x176')]||0x100;_0x279eed[_0x0964('0x177')]=_0x4e7f95[_0x0964('0x178')]||0x1388;}if(utils['isOutboundQueue'](_0x4e7f95)){_0x279eed[_0x0964('0x179')]=_0x15de05[_0x0964('0xe1')];}else{_0x279eed['XMD-CAMPAIGNID']=_0x15de05['CampaignId'];}var _0x1c9830=utils[_0x0964('0x17a')](_0x15de05[_0x0964('0x17b')]);Object['assign'](_0x279eed,_0x1c9830);var _0x3d2fdd=_0x69f7fc[_0x0964('0x8a')](_0x4e7f95[_0x0964('0x8f')])?utils[_0x0964('0x17c')](_0x4e7f95[_0x0964('0x8f')][_0x0964('0x17d')],_0x4e7f95[_0x0964('0x17e')],_0x4e7f95['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x0964('0x17f')](_0x4e7f95['dialOriginateCallerIdNumber'],_0x4e7f95[_0x0964('0x180')]):_0x4e7f95[_0x0964('0x181')]):utils[_0x0964('0x17c')](_['isNil'](_0x4e7f95[_0x0964('0x90')])?_0x4e7f95['Trunk'][_0x0964('0x17d')]:_0x4e7f95[_0x0964('0x90')]['callerid'],_0x4e7f95['dialOriginateCallerIdName'],_0x4e7f95[_0x0964('0x180')]>0x0?utils[_0x0964('0x17f')](_0x4e7f95[_0x0964('0x181')],_0x4e7f95['dialRandomLastDigitCallerIdNumber']):_0x4e7f95['dialOriginateCallerIdNumber']);if(_0x3d2fdd){_0x279eed[_0x0964('0x182')]=_0x69f7fc[_0x0964('0xf4')][_0x29b92c][_0x0964('0x183')]=utils[_0x0964('0x184')](_0x3d2fdd);_0x279eed['XMD-ORIGINATECALLERIDNUM']=_0x15de05['phone'];}_0x4e7f95[_0x0964('0x185')]=_0x279eed;return ami[_0x0964('0x151')]({'actionid':_0x29b92c,'action':_0x0964('0x161'),'channel':_0x69f7fc[_0x0964('0x8a')](_0x4e7f95[_0x0964('0x8f')])?util['format']('SIP/%s/%s%s',_0x4e7f95[_0x0964('0x8f')][_0x0964('0x65')],isNotNull(_0x4e7f95[_0x0964('0x186')])?_0x4e7f95[_0x0964('0x186')][_0x0964('0x187')]()||'':'',_0x4e7f95[_0x0964('0x188')]>0x0?_0x15de05[_0x0964('0x163')][_0x0964('0x189')](_0x4e7f95['dialCutDigit']):_0x15de05[_0x0964('0x163')]):util[_0x0964('0x81')](_0x0964('0x18a'),_[_0x0964('0xfa')](_0x4e7f95[_0x0964('0x90')])?_0x4e7f95[_0x0964('0x8f')]['name']:_0x4e7f95['TrunkBackup'][_0x0964('0x65')],isNotNull(_0x4e7f95[_0x0964('0x186')])?_0x4e7f95['dialPrefix'][_0x0964('0x187')]()||'':'',_0x4e7f95[_0x0964('0x188')]>0x0?_0x15de05[_0x0964('0x163')][_0x0964('0x189')](_0x4e7f95[_0x0964('0x188')]):_0x15de05[_0x0964('0x163')]),'callerid':_0x3d2fdd,'Exten':_0x0964('0x113'),'Context':_0x0964('0x18b'),'Priority':'1','variable':_0x279eed,'timeout':(_0x4e7f95[_0x0964('0x18c')]||0x1e)*0x3e8,'async':!![],'channelid':_0x29b92c})[_0x0964('0x40')](function(_0x488d5d){return _0x47a283(_0x488d5d);})['catch'](function(_0x8928b3){_0x4e7f95['outboundOriginateFailureCallsDay']+=0x1;var _0x4a6278=new History(_0x69f7fc[_0x0964('0xf4')][_0x29b92c]);logger[_0x0964('0x69')](util['format'](_0x0964('0x18d'),JSON[_0x0964('0x89')](_0x8928b3)));_0x4a6278[_0x0964('0x74')]=0xe;_0x4a6278['statedesc']=_0x0964('0x18e');_0x4a6278[_0x0964('0xe5')]=moment()[_0x0964('0x81')](_0x0964('0xc8'));_0x4a6278[_0x0964('0x75')]=_0x4a6278[_0x0964('0xe5')];hopperUtils['createHistory'](_0x4a6278)[_0x0964('0xa3')](loggerCatch(_0x0964('0x18f')));_0x69f7fc[_0x0964('0xcf')](_0x4a6278)[_0x0964('0xa3')](loggerCatch(_0x0964('0x18f')))[_0x0964('0x18')](function(){delete _0x69f7fc['actions'][_0x29b92c];return _0x412f90(msgResponse(_0x0964('0x161'),_0x0964('0x88'),_0x0964('0x190')));});});});};Dialer[_0x0964('0x15')][_0x0964('0x191')]=function(_0x138381,_0x732612,_0x6b0b42){var _0x2a40b5=new History(_0x732612);if(_0x2a40b5[_0x0964('0x122')]+_0x2a40b5['countcongestionretry']+_0x2a40b5[_0x0964('0x123')]+_0x2a40b5[_0x0964('0x124')]+_0x2a40b5[_0x0964('0xd6')]+_0x2a40b5['countabandonedretry']+_0x2a40b5[_0x0964('0x11f')]+_0x2a40b5[_0x0964('0x125')]>=_0x6b0b42[_0x0964('0x126')]-0x1){return!![];}switch(_0x138381){case 0x3:if(_0x2a40b5[_0x0964('0x123')]>=_0x6b0b42[_0x0964('0x192')]-0x1){return!![];}hopperUtils[_0x0964('0xdd')]({'active':![],'countnoanswerretry':_0x2a40b5['countnoanswerretry']+=0x1,'scheduledat':moment()['add'](_0x6b0b42[_0x0964('0x193')],'minutes')['format'](_0x0964('0xc8')),'ContactId':_0x2a40b5[_0x0964('0xef')],'ListId':_0x2a40b5[_0x0964('0xf0')],'VoiceQueueId':_0x2a40b5[_0x0964('0xe1')]||undefined,'CampaignId':_0x2a40b5[_0x0964('0xe2')]||undefined})['catch'](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x2a40b5[_0x0964('0x122')]>=_0x6b0b42[_0x0964('0x194')]-0x1){return!![];}hopperUtils[_0x0964('0xdd')]({'active':![],'countbusyretry':_0x2a40b5[_0x0964('0x122')]+=0x1,'scheduledat':moment()[_0x0964('0xde')](_0x6b0b42[_0x0964('0x195')],'minutes')[_0x0964('0x81')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2a40b5[_0x0964('0xef')],'ListId':_0x2a40b5[_0x0964('0xf0')],'VoiceQueueId':_0x2a40b5[_0x0964('0xe1')]||undefined,'CampaignId':_0x2a40b5['CampaignId']||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0x196')));break;case 0x8:if(_0x2a40b5[_0x0964('0x130')]>=_0x6b0b42[_0x0964('0x197')]-0x1){return!![];}hopperUtils[_0x0964('0xdd')]({'active':![],'countcongestionretry':_0x2a40b5[_0x0964('0x130')]+=0x1,'scheduledat':moment()[_0x0964('0xde')](_0x6b0b42[_0x0964('0x198')],'minutes')[_0x0964('0x81')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2a40b5['ContactId'],'ListId':_0x2a40b5['ListId'],'VoiceQueueId':_0x2a40b5['VoiceQueueId']||undefined,'CampaignId':_0x2a40b5['CampaignId']||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0x199')));break;case 0x0:if(_0x2a40b5[_0x0964('0x124')]>=_0x6b0b42[_0x0964('0x19a')]-0x1){return!![];}else{hopperUtils[_0x0964('0xdd')]({'active':![],'countnosuchnumberretry':_0x2a40b5[_0x0964('0x124')]+=0x1,'scheduledat':moment()[_0x0964('0xde')](_0x6b0b42[_0x0964('0x19b')],_0x0964('0xe0'))[_0x0964('0x81')](_0x0964('0xc8')),'ContactId':_0x2a40b5[_0x0964('0xef')],'ListId':_0x2a40b5[_0x0964('0xf0')],'VoiceQueueId':_0x2a40b5[_0x0964('0xe1')]||undefined,'CampaignId':_0x2a40b5[_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch('[rescheduleContact][NoSuchNumber]'));}break;case 0xa:if(_0x2a40b5[_0x0964('0xd6')]>=_0x6b0b42[_0x0964('0x19c')]-0x1){return!![];}hopperUtils[_0x0964('0xdd')]({'active':![],'countdropretry':_0x2a40b5['countdropretry']+=0x1,'scheduledat':moment()[_0x0964('0xde')](_0x6b0b42['dialDropRetryFrequency'],_0x0964('0xe0'))[_0x0964('0x81')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2a40b5[_0x0964('0xef')],'ListId':_0x2a40b5[_0x0964('0xf0')],'VoiceQueueId':_0x2a40b5[_0x0964('0xe1')]||undefined,'CampaignId':_0x2a40b5[_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0xe3')));break;case 0xb:if(_0x2a40b5[_0x0964('0xec')]>=_0x6b0b42[_0x0964('0xee')]-0x1){return!![];}hopperUtils[_0x0964('0xdd')]({'active':![],'countabandonedretry':_0x2a40b5['countabandonedretry']+=0x1,'scheduledat':moment()[_0x0964('0xde')](_0x6b0b42[_0x0964('0xed')],_0x0964('0xe0'))[_0x0964('0x81')](_0x0964('0xc8')),'ContactId':_0x2a40b5[_0x0964('0xef')],'ListId':_0x2a40b5[_0x0964('0xf0')],'VoiceQueueId':_0x2a40b5[_0x0964('0xe1')]||undefined,'CampaignId':_0x2a40b5[_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch('[rescheduleContact][Abandoned]'));break;case 0x13:if(_0x2a40b5[_0x0964('0x11f')]>=_0x6b0b42['dialMachineMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x2a40b5['countmachineretry']+=0x1,'scheduledat':moment()[_0x0964('0xde')](_0x6b0b42[_0x0964('0x12c')],_0x0964('0xe0'))['format'](_0x0964('0xc8')),'ContactId':_0x2a40b5[_0x0964('0xef')],'ListId':_0x2a40b5['ListId'],'VoiceQueueId':_0x2a40b5['VoiceQueueId']||undefined,'CampaignId':_0x2a40b5[_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch('[rescheduleContact][Machine]'));break;case 0x14:if(_0x2a40b5[_0x0964('0x125')]>=_0x6b0b42['dialAgentRejectMaxRetry']-0x1){return!![];}hopperUtils[_0x0964('0xdd')]({'active':![],'countagentrejectretry':_0x2a40b5[_0x0964('0x125')]+=0x1,'scheduledat':moment()[_0x0964('0xde')](_0x6b0b42['dialAgentRejectRetryFrequency'],_0x0964('0xe0'))[_0x0964('0x81')](_0x0964('0xc8')),'ContactId':_0x2a40b5[_0x0964('0xef')],'ListId':_0x2a40b5['ListId'],'VoiceQueueId':_0x2a40b5[_0x0964('0xe1')]||undefined,'CampaignId':_0x2a40b5[_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0x19d')));break;default:return!![];}};Dialer[_0x0964('0x15')][_0x0964('0x10e')]=function(_0x272d90,_0x1d3882,_0x53d781){var _0xf9b617=this;var _0x133fd0=new History(_0x272d90);var _0x5d1a5d=![];var _0x10c80d;var _0x34914f;return new Promise(function(_0x57f8d0,_0xd60d92){if(_[_0x0964('0x42')](_0x1d3882)&&typeof _0x1d3882!=='object'){return _0xd60d92(msgResponse(_0x0964('0x19e'),_0x0964('0x9a'),_0x0964('0x19f')));}if(_[_0x0964('0x42')](_0x53d781)&&typeof _0x53d781!==_0x0964('0x1a0')){return _0xd60d92(msgResponse(_0x0964('0x19e'),_0x0964('0x9a'),_0x0964('0x1a1')));}hopperUtils[_0x0964('0xd9')](_0x133fd0,_0x53d781[_0x0964('0xca')],_0x1d3882)[_0x0964('0x40')](function(_0x5b0a3c){if(_0x5b0a3c[_0x0964('0xdb')]==0x1)_0x5d1a5d=!![];switch(_0x53d781[_0x0964('0xca')]){case'0':_0x1d3882['outboundNoSuchCallsDay']+=0x1;_0x133fd0[_0x0964('0x74')]=0x0;_0x133fd0[_0x0964('0xe4')]='NoSuchNumber';_0x133fd0['countnosuchnumberretry']+=0x1;_0x133fd0['countglobal']+=0x1;ami['emit'](_0x0964('0x1a2'),ut[_0x0964('0x119')](_0x272d90,_0x0964('0x1a3')));_0x10c80d=_0x1d3882[_0x0964('0x19b')];_0x34914f=_0x1d3882[_0x0964('0xd8')];hopperUtils[_0x0964('0xcd')](_0x133fd0)['catch'](loggerCatch(_0x0964('0x121')));if(_0xf9b617['checkRetriveMax'](0x0,_0x272d90,_0x1d3882)&&!_0x5d1a5d){if(_0x133fd0['countnosuchnumberretry']>=_0x1d3882[_0x0964('0x19a')]){_0xf9b617[_0x0964('0x12a')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1a4'));}else{_0xf9b617[_0x0964('0x127')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1a4'));}}break;case'3':_0x1d3882[_0x0964('0x1a5')]+=0x1;_0x133fd0[_0x0964('0x74')]=0x3;_0x133fd0[_0x0964('0xe4')]=_0x0964('0x1a6');_0x133fd0[_0x0964('0x123')]+=0x1;_0x133fd0[_0x0964('0xd7')]+=0x1;var _0x9be668=ut[_0x0964('0x1a7')](_0x272d90,_0x1d3882);ami[_0x0964('0x43')](_0x0964('0x1a8'),_0x9be668);_0x10c80d=_0x1d3882[_0x0964('0x193')];_0x34914f=_0x1d3882[_0x0964('0xd8')];hopperUtils[_0x0964('0xcd')](_0x133fd0)[_0x0964('0xa3')](loggerCatch(_0x0964('0x1a9')));if(_0xf9b617['checkRetriveMax'](0x3,_0x272d90,_0x1d3882)&&!_0x5d1a5d){if(_0x133fd0[_0x0964('0x123')]>=_0x1d3882[_0x0964('0x192')]){_0xf9b617[_0x0964('0x12a')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1aa'));}else{_0xf9b617[_0x0964('0x127')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1aa'));}}break;case'5':_0x1d3882[_0x0964('0x1ab')]+=0x1;_0x133fd0[_0x0964('0x74')]=0x5;_0x133fd0[_0x0964('0xe4')]=_0x0964('0x1ac');_0x133fd0[_0x0964('0x122')]+=0x1;_0x133fd0[_0x0964('0xd7')]+=0x1;ami[_0x0964('0x43')](_0x0964('0x1ad'),ut['buildObj'](_0x272d90,_0x0964('0x1ae')));_0x10c80d=_0x1d3882[_0x0964('0x195')];_0x34914f=_0x1d3882[_0x0964('0xd8')];hopperUtils[_0x0964('0xcd')](_0x133fd0)['catch'](loggerCatch('[syncAgentComplete][createHistory][5]'));if(_0xf9b617[_0x0964('0x191')](0x5,_0x272d90,_0x1d3882)&&!_0x5d1a5d){if(_0x133fd0[_0x0964('0x122')]>=_0x1d3882[_0x0964('0x194')]){_0xf9b617['createStateFinal'](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1af'));}else{_0xf9b617[_0x0964('0x127')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1af'));}}break;case'8':_0x1d3882['outboundCongestionCallsDay']+=0x1;_0x133fd0[_0x0964('0x74')]=0x8;_0x133fd0[_0x0964('0xe4')]='Congestion';_0x133fd0[_0x0964('0x130')]+=0x1;_0x133fd0[_0x0964('0xd7')]+=0x1;_0x10c80d=_0x1d3882[_0x0964('0x198')];_0x34914f=_0x1d3882[_0x0964('0xd8')];ami[_0x0964('0x43')](_0x0964('0x1b0'),ut[_0x0964('0x119')](_0x272d90,'congestion'));hopperUtils[_0x0964('0xcd')](_0x133fd0)[_0x0964('0xa3')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0xf9b617[_0x0964('0x191')](0x8,_0x272d90,_0x1d3882)&&!_0x5d1a5d){if(_0x133fd0[_0x0964('0x130')]>=_0x1d3882[_0x0964('0x197')]){_0xf9b617[_0x0964('0x12a')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1b1'));}else{_0xf9b617[_0x0964('0x127')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1b1'));}}break;case'11':_0x1d3882[_0x0964('0x1b2')]+=0x1;_0x133fd0[_0x0964('0x74')]=0xb;_0x133fd0[_0x0964('0xe4')]='Abandoned';_0x133fd0[_0x0964('0xec')]+=0x1;_0x133fd0[_0x0964('0xd7')]+=0x1;_0x10c80d=_0x1d3882[_0x0964('0xed')];_0x34914f=_0x1d3882['callAdditionalPhoneAfterMin'];hopperUtils[_0x0964('0xcd')](_0x133fd0)[_0x0964('0xa3')](loggerCatch(_0x0964('0xf2')));if(_0xf9b617[_0x0964('0x191')](0xb,_0x272d90,_0x1d3882)&&!_0x5d1a5d){if(_0x133fd0[_0x0964('0xec')]>=_0x1d3882[_0x0964('0xee')]){_0xf9b617[_0x0964('0x12a')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1b3'));}else{_0xf9b617[_0x0964('0x127')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x0964('0x1b3'));}}break;case'20':_0x1d3882[_0x0964('0x1b4')]+=0x1;_0x133fd0['state']=0x14;_0x133fd0[_0x0964('0xe4')]=_0x0964('0x1b5');_0x133fd0['countagentrejectretry']+=0x1;_0x133fd0[_0x0964('0xd7')]+=0x1;_0x10c80d=_0x1d3882[_0x0964('0x1b6')];_0x34914f=_0x1d3882[_0x0964('0xd8')];ami[_0x0964('0x43')]('custom:agentreject',ut['buildObj'](_0x272d90,_0x0964('0x1b7')));hopperUtils[_0x0964('0xcd')](_0x133fd0)['catch'](loggerCatch(_0x0964('0x1b8')));if(_0xf9b617['checkRetriveMax'](0x14,_0x272d90,_0x1d3882)&&!_0x5d1a5d){if(_0x133fd0[_0x0964('0x125')]>=_0x1d3882['dialAgentRejectMaxRetry']){_0xf9b617[_0x0964('0x12a')](_0x133fd0,_0x57f8d0,_0xd60d92,'reason\x2020\x20agentreject');}else{_0xf9b617['stateGlobal'](_0x133fd0,_0x57f8d0,_0xd60d92,'reason\x2020\x20agentreject');}}break;default:_0x1d3882[_0x0964('0x1b9')]+=0x1;_0x133fd0[_0x0964('0x74')]=0xc;_0x133fd0[_0x0964('0xe4')]=_0x53d781[_0x0964('0xca')];_0x10c80d=_0x1d3882[_0x0964('0x1b6')];_0x34914f=_0x1d3882[_0x0964('0xd8')];hopperUtils[_0x0964('0xcd')](_0x133fd0)[_0x0964('0xa3')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0xf9b617['checkRetriveMax'](_0x53d781[_0x0964('0xca')],_0x272d90,_0x1d3882)&&!_0x5d1a5d){if(_0x133fd0[_0x0964('0x122')]+_0x133fd0[_0x0964('0x130')]+_0x133fd0[_0x0964('0x123')]+_0x133fd0[_0x0964('0x124')]+_0x133fd0[_0x0964('0xd6')]+_0x133fd0[_0x0964('0xec')]+_0x133fd0['countmachineretry']+_0x133fd0[_0x0964('0x125')]>=_0x1d3882[_0x0964('0x126')]){_0xf9b617[_0x0964('0x127')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x53d781['reason']);}else{_0xf9b617[_0x0964('0x12a')](_0x133fd0,_0x57f8d0,_0xd60d92,_0x53d781['reason']);}}}})[_0x0964('0x40')](function(){if(_0x5d1a5d){hopperUtils[_0x0964('0xf3')](_0x133fd0,_0x10c80d,_0x34914f)[_0x0964('0x40')](function(){return _0x57f8d0(0x1);});}});});};Dialer[_0x0964('0x15')][_0x0964('0x127')]=function(_0x236879,_0x48ca09,_0x3f353f,_0x66c177){var _0x405d05=new Final(_0x236879);_0x405d05[_0x0964('0x74')]=0xf;_0x405d05['statedesc']=_0x0964('0x1ba');this[_0x0964('0x12a')](_0x405d05,_0x48ca09,_0x3f353f,_0x66c177);};Dialer[_0x0964('0x15')][_0x0964('0x12a')]=function(_0x3f8a5b,_0x5cd6a5,_0x3d45b5,_0x10444b){hopperUtils[_0x0964('0xcf')](_0x3f8a5b)[_0x0964('0x40')](function(){return _0x5cd6a5(msgResponse('[callProgressDetecting]',_0x0964('0x10d'),_0x10444b));})[_0x0964('0xa3')](function(){return _0x3d45b5(msgResponse('[moveContactManagedDialer][0]',_0x0964('0x9a'),_0x0964('0x1bb')));});};Dialer['prototype'][_0x0964('0xb4')]=function(_0x5eedb3){var _0x37dc8c=_0x5eedb3[_0x0964('0x1bc')]/0x64;var _0x5d1428=_0x5eedb3['outboundDropCallsDayTimeout']/(_0x5eedb3['outboundDropCallsDayTimeout']+_0x5eedb3['outboundAnswerCallsDay']);var _0x4294f7=Math[_0x0964('0x1bd')](_0x5eedb3[_0x0964('0x1be')]*(_0x5eedb3['predictiveIntervalMaxThreshold']/0x64));var _0x2577f1=Math['round'](_0x5eedb3[_0x0964('0x1be')]*(_0x5eedb3[_0x0964('0x1bf')]/0x64));var _0xd999e8=_0x5eedb3[_0x0964('0x13d')]+_0x5eedb3['talking'];var _0x53cab1=Math['floor'](_0x5eedb3[_0x0964('0x5c')]*_0x5eedb3[_0x0964('0x62')]*_0x5eedb3[_0x0964('0x1c0')]*_0x5eedb3[_0x0964('0x1c1')]);if(_['isUndefined'](_0x5eedb3[_0x0964('0x23')])){if(!_[_0x0964('0x42')](_0x5eedb3[_0x0964('0x22')])){_0x5eedb3[_0x0964('0x22')]=undefined;loggerPredictive[_0x0964('0x69')](_0x0964('0x1c2'),_0x0964('0x1c3'));}if(!_['isUndefined'](_0x5eedb3['handlePredictive'])){loggerPredictive[_0x0964('0x69')](_0x0964('0x1c2'),_0x0964('0x1c4'));clearInterval(_0x5eedb3[_0x0964('0x67')]);_0x5eedb3[_0x0964('0x67')]=undefined;}_0x5eedb3[_0x0964('0x23')]=moment()[_0x0964('0x81')](_0x0964('0xc8'));loggerPredictive[_0x0964('0x4b')](_0x5eedb3['name'],_0x0964('0x1c5'),_0x5eedb3['startProgressive']);this[_0x0964('0xb5')](_0x5eedb3,0x1);}else if(ifInterval(_0x5eedb3[_0x0964('0x1c6')],_0x5eedb3[_0x0964('0x23')])){this['handlePower'](_0x5eedb3,0x1);loggerPredictiveCalls[_0x0964('0x4b')]('[startMethodPredictive][StartProgressive][Loop]',_0x5eedb3[_0x0964('0x23')],_0x5eedb3['name']);_0x5eedb3[_0x0964('0x5c')]=0x0;_0x5eedb3['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x37dc8c<_0x5d1428&&_0x5eedb3[_0x0964('0x1c7')]===_0x0964('0x1c8')){clearPredictiveAttributes(_0x5eedb3);loggerPredictive[_0x0964('0x4b')](_0x0964('0x1c9'),_0x0964('0x1ca'),_0x5d1428,_0x0964('0x23'),_0x5eedb3[_0x0964('0x65')]);}else if(_0x53cab1<_0x5eedb3[_0x0964('0x1cb')]&&_0x5eedb3[_0x0964('0x1c7')]===_0x0964('0x1c8')){clearPredictiveAttributes(_0x5eedb3);loggerPredictive['info']('[stopMethodPredictive][ReStartProgressive][ExceededDropInterval]',_0x0964('0x1cc'),_0x53cab1,_0x0964('0x1cd'),_0x5eedb3[_0x0964('0x1cb')],_0x0964('0x23'),_0x5eedb3[_0x0964('0x65')]);}else if(!ifInterval(_0x5eedb3['dialPredictiveInterval'],_0x5eedb3['startProgressive'])&&_[_0x0964('0x42')](_0x5eedb3['startPredictive'])&&!_[_0x0964('0x42')](_0x5eedb3[_0x0964('0x23')])){_0x5eedb3[_0x0964('0x22')]=moment()[_0x0964('0x81')](_0x0964('0xc8'));loggerPredictive[_0x0964('0x4b')](_0x5eedb3['name'],_0x0964('0x1ce'),_0x5eedb3['startPredictive']);hopperUtils['avgHandleTime'](_0x5eedb3[_0x0964('0x1c6')])[_0x0964('0x40')](this[_0x0964('0x1cf')](_0x5eedb3))[_0x0964('0x40')](mergeDataErlangB(_0x5eedb3))['then'](this[_0x0964('0x1d0')](_0x5eedb3))['catch'](loggerCatchPredictive('Predictive\x20after\x20first\x20interval',_0x5eedb3));}else if(!ifInterval(_0x5eedb3[_0x0964('0x1c6')],_0x5eedb3['startPredictive'])){_0x5eedb3[_0x0964('0x1cb')]=0x0;_0x5eedb3[_0x0964('0x22')]=moment()['format'](_0x0964('0xc8'));loggerPredictive[_0x0964('0x4b')](_0x5eedb3['name'],_0x0964('0x1d1'),_0x5eedb3[_0x0964('0x22')]);clearInterval(_0x5eedb3[_0x0964('0x67')]);_0x5eedb3[_0x0964('0x67')]=undefined;hopperUtils[_0x0964('0x1d2')](_0x5eedb3[_0x0964('0x1c6')])[_0x0964('0x40')](this[_0x0964('0x1cf')](_0x5eedb3))[_0x0964('0x40')](mergeDataErlangB(_0x5eedb3))[_0x0964('0x40')](this[_0x0964('0x1d0')](_0x5eedb3))['catch'](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x5eedb3));}else if(_0x5eedb3['predictiveIntervalAvailable']&&_0xd999e8<_0x5eedb3[_0x0964('0x1be')]-_0x2577f1){clearPredictiveAttributes(_0x5eedb3);loggerPredictive[_0x0964('0x4b')](_0x5eedb3['name'],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0xd999e8,_0x0964('0x1d3'),_0x5eedb3[_0x0964('0x1be')],'-',_0x2577f1,'=',_0x5eedb3[_0x0964('0x1be')]-_0x2577f1,')');}else if(_0x5eedb3[_0x0964('0x1be')]&&_0xd999e8>_0x5eedb3['predictiveIntervalAvailable']+_0x4294f7){clearPredictiveAttributes(_0x5eedb3);loggerPredictive[_0x0964('0x4b')](_0x5eedb3[_0x0964('0x65')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0xd999e8,_0x0964('0x1d4'),_0x5eedb3[_0x0964('0x1be')],'+',_0x4294f7,'=',_0x5eedb3[_0x0964('0x1be')]+_0x4294f7,')');}};Dialer['prototype'][_0x0964('0x1cf')]=function(_0x392321){var _0x54ed23=this;return function(_0x29626d){return new Promise(function(_0x3019de,_0x4417c2){_[_0x0964('0x63')](_0x392321,_0x29626d[0x0]);if(checkGetDataPredictive(_0x29626d[0x0])){var _0x44e9b8=_0x392321[_0x0964('0x1be')]=_0x392321[_0x0964('0x13e')]+_0x392321['available'];var _0x2f6217=_0x392321[_0x0964('0x1c6')]*0x3c;var _0xcb3efe=_0x29626d[0x0][_0x0964('0x57')]+_0x29626d[0x0][_0x0964('0x54')];var _0xe93366=(_0x29626d[0x0][_0x0964('0x4f')]+_0x29626d[0x0][_0x0964('0x51')]+_0x29626d[0x0][_0x0964('0x52')])/_0x29626d[0x0]['predictiveIntervalTotalCalls'];_0x392321[_0x0964('0x1c0')]=_0xe93366>0x0?_0xe93366:0x1;switch(_0x392321[_0x0964('0x1c7')]){case _0x0964('0x1c8'):var _0xe183e1=_0x392321[_0x0964('0x1bc')]/0x64;return _0x54ed23['abandonmentRate'](_0x44e9b8,_0x2f6217,_0xcb3efe,_0xe93366,_0xe183e1)[_0x0964('0x40')](function(_0x1d8638){return _0x3019de(_0x1d8638);});case _0x0964('0x1d5'):var _0x49530e=_0x392321['dialPredictiveOptimizationPercentage']/0x64;return _0x54ed23[_0x0964('0x1d6')](_0x44e9b8,_0x2f6217,_0xcb3efe,_0xe93366,_0x49530e)[_0x0964('0x40')](function(_0x408ea7){return _0x3019de(_0x408ea7);});default:return _0x4417c2(msgResponse(_0x0964('0x1d7'),_0x0964('0x9a'),_0x0964('0x1d8')));}}else{return _0x4417c2(msgResponse(_0x0964('0x1d7'),'Failure','check\x20failure'));}});};};Dialer[_0x0964('0x15')][_0x0964('0x1d9')]=function(_0x586a9c){var _0x9c78e8=this;return function(_0x1724a8){return new Promise(function(_0x219e9f,_0x397aed){_[_0x0964('0x63')](_0x586a9c,_0x1724a8[0x0]);if(checkGetDataPredictive(_0x1724a8[0x0])){loggerPredictive[_0x0964('0x4b')](JSON['stringify'](_0x1724a8[0x0]));if(_0x586a9c['dialPredictiveOptimization']==='dropRate'){return _0x9c78e8[_0x0964('0x155')](_0x586a9c['id'])['then'](function(_0x37476a){var _0x4db9af=_0x586a9c[_0x0964('0x1da')]-_0x37476a[0x0][_0x0964('0x1db')];var _0x2a9dbb=_0x586a9c[_0x0964('0x1c6')]*0x3c;var _0x36a309=_0x1724a8[0x0][_0x0964('0x57')]+_0x1724a8[0x0]['predictiveIntervalAvgHoldtime'];var _0x14d4c1=(_0x1724a8[0x0][_0x0964('0x4f')]+_0x1724a8[0x0][_0x0964('0x51')]+_0x1724a8[0x0][_0x0964('0x52')])/_0x1724a8[0x0][_0x0964('0x4d')];var _0x1a41a9=_0x586a9c[_0x0964('0x1bc')]/0x64;_0x586a9c[_0x0964('0x1dc')]=_0x37476a[0x0][_0x0964('0x1db')]||0x0;_0x586a9c[_0x0964('0x1c0')]=_0x14d4c1>0x0?_0x14d4c1:0x1;return _0x9c78e8['abandonmentRate'](_0x4db9af,_0x2a9dbb,_0x36a309,_0x14d4c1,_0x1a41a9);})[_0x0964('0x40')](function(_0x4b0137){return _0x219e9f(_0x4b0137);})[_0x0964('0xa3')](function(_0x3a86d6){return _0x397aed(msgResponse(_0x0964('0x1dd'),_0x0964('0x9a'),JSON[_0x0964('0x89')](_0x3a86d6)));});}if(_0x586a9c['dialPredictiveOptimization']===_0x0964('0x1d5')){return _0x9c78e8['getVoiceQueueRtPauses'](_0x586a9c['id'])['then'](function(_0x453de5){var _0x3cdc94=_0x586a9c[_0x0964('0x1da')]-_0x453de5[0x0][_0x0964('0x1db')];var _0x1aa45d=_0x586a9c['dialPredictiveInterval']*0x3c;var _0x5902ef=_0x1724a8[0x0]['predictiveIntervalAvgTalktime']+_0x1724a8[0x0][_0x0964('0x54')];var _0x3c1916=(_0x1724a8[0x0][_0x0964('0x4f')]+_0x1724a8[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x1724a8[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x1724a8[0x0]['predictiveIntervalTotalCalls'];var _0x3c87d2=_0x586a9c[_0x0964('0x1bc')]/0x64;_0x586a9c[_0x0964('0x1dc')]=_0x453de5[0x0][_0x0964('0x1db')]||0x0;_0x586a9c['predictiveIntervalHitRate']=_0x3c1916>0x0?_0x3c1916:0x1;return _0x9c78e8['busyFactor'](_0x3cdc94,_0x1aa45d,_0x5902ef,_0x3c1916,_0x3c87d2);})[_0x0964('0x40')](function(_0x133c37){return _0x219e9f(_0x133c37);})['catch'](function(_0x1f1b84){return _0x397aed(msgResponse('[CatchErlangB]',_0x0964('0x9a'),JSON[_0x0964('0x89')](_0x1f1b84)));});}}else{return _0x397aed(msgResponse(_0x0964('0x1d7'),_0x0964('0x9a'),_0x0964('0x1de')));}});};};Dialer[_0x0964('0x15')][_0x0964('0x1d0')]=function(_0x5d1556){var _0x26359f=this;return function(){var _0xe38ebf=0x0;var _0x186c90=Math[_0x0964('0x1df')](_0x5d1556['erlangCallToSecond']*0x3e8);if(_0x186c90>0x0){_0x186c90=_0x186c90<0x64?0x64:_0x186c90;loggerPredictive['info'](_0x5d1556[_0x0964('0x65')],_0x0964('0x1e0'),_0x186c90,_0x0964('0x1e1'));_0x5d1556['handlePredictive']=setInterval(function(){_0x26359f[_0x0964('0x67')](_0x5d1556);loggerPredictiveCalls[_0x0964('0x4b')](_0x0964('0x1e2'),_0xe38ebf+=0x1);},_0x186c90);}else{loggerPredictive[_0x0964('0x4b')](_0x5d1556[_0x0964('0x65')],_0x0964('0x1e3'));}};};Dialer[_0x0964('0x15')][_0x0964('0x1e4')]=function(_0x3841b7,_0x551134){var _0x3045b4=this;return function(_0x2bae01){if(_[_0x0964('0x49')](_0x2bae01)){if(_[_0x0964('0xfa')](_0x551134[_0x0964('0x15b')])||!_0x551134[_0x0964('0x1e5')]){if(_0x3841b7[_0x0964('0xb3')]===_0x0964('0x8')){_0x3841b7[_0x0964('0x76')]=_[_0x0964('0x42')](_0x3841b7[_0x0964('0x76')])?!![]:_0x3841b7['queueStatusComplete'];var _0x36642c=uuid['v4']();_0x3045b4[_0x0964('0xf4')][_0x36642c]=new Action(_0x3841b7,_0x551134,_0x36642c);loggerBooked[_0x0964('0x4b')](_0x0964('0x1e6'),_0x36642c,_0x0964('0x1e7'),JSON[_0x0964('0x89')](_0x3841b7[_0x0964('0x76')]),_0x0964('0x1e8'),_0x3841b7[_0x0964('0x65')]);if(_0x3841b7[_0x0964('0x76')]){_0x3841b7[_0x0964('0x76')]=![];_0x3045b4[_0x0964('0x25')][_0x3045b4[_0x0964('0xf4')][_0x36642c][_0x0964('0xc1')]]=[];ami[_0x0964('0x151')]({'actionid':_0x36642c,'action':'queuestatus','queue':_0x3841b7['name']})[_0x0964('0xa3')](function(){_0x3045b4[_0x0964('0xc6')](_0x3841b7);hopperUtils[_0x0964('0xdd')]({'active':![],'ContactId':_0x3045b4[_0x0964('0xf4')][_0x36642c][_0x0964('0xef')],'ListId':_0x3045b4[_0x0964('0xf4')][_0x36642c]['ListId'],'VoiceQueueId':_0x3045b4['actions'][_0x36642c]['VoiceQueueId']||undefined,'CampaignId':_0x3045b4[_0x0964('0xf4')][_0x36642c]['CampaignId']||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0x1e9')));delete _0x3045b4[_0x0964('0xf4')][_0x36642c];});}else{loggerBooked[_0x0964('0x4b')]('[booked][checkContactBlack][else]',JSON['stringify'](_0x3841b7[_0x0964('0x76')]),'Queue:\x20',_0x3841b7['name']);_0x3045b4['updateOriginated'](_0x3841b7);hopperUtils[_0x0964('0xdd')]({'active':![],'ContactId':_0x3045b4[_0x0964('0xf4')][_0x36642c]['ContactId'],'ListId':_0x3045b4[_0x0964('0xf4')][_0x36642c][_0x0964('0xf0')],'VoiceQueueId':_0x3045b4['actions'][_0x36642c]['VoiceQueueId']||undefined,'CampaignId':_0x3045b4[_0x0964('0xf4')][_0x36642c][_0x0964('0xe2')]||undefined})[_0x0964('0xa3')](loggerCatch(_0x0964('0x1e9')));delete _0x3045b4[_0x0964('0xf4')][_0x36642c];}}else{return _0x3045b4[_0x0964('0x160')](_0x3841b7,_0x551134);}}else{if(utils[_0x0964('0x64')](undefined,_0x551134[_0x0964('0x1ea')])<_0x3841b7[_0x0964('0x1eb')]*0x3c){if(_0x551134[_0x0964('0x14a')]&&!_0x551134['Agent'][_0x0964('0x1ec')]){_0x3045b4['preview'][_0x0964('0xfe')](_0x551134['id'])[_0x0964('0x18')](function(){_0x3045b4['updateOriginated'](_0x3841b7);});}else{hopperUtils[_0x0964('0x1ed')]({'active':![]},_0x551134['id'],0x1)['finally'](function(){_0x3045b4[_0x0964('0xc6')](_0x3841b7);});}}else{_0x3841b7[_0x0964('0x1ee')]+=0x1;_0x3045b4['updateOriginated'](_0x3841b7);if(_0x3841b7[_0x0964('0x1ef')]){hopperUtils[_0x0964('0xdd')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x551134['ContactId'],'ListId':_0x551134[_0x0964('0xf0')],'VoiceQueueId':_0x551134[_0x0964('0xe1')]||undefined,'CampaignId':_0x551134[_0x0964('0xe2')]||undefined})['catch'](loggerCatch('[rescheduleContact][dialRecallInQueue]'));hopperUtils[_0x0964('0xcd')](createObjHistory(_0x3841b7,_0x551134,utils[_0x0964('0x6e')]['QUEUE_RECALL'],0x17,'RecallInQueue'))[_0x0964('0xa3')](loggerCatch(_0x0964('0x1f0')));}else{_0x3045b4[_0x0964('0x11b')](createObjHistory(_0x3841b7,_0x551134,utils[_0x0964('0x6e')][_0x0964('0x1f1')],0x16,_0x0964('0x1f2')),_0x0964('0x1f3'),_0x0964('0x1f4'));}}}}else{_0x3841b7[_0x0964('0x1f5')]+=0x1;_0x3045b4[_0x0964('0x11b')](createObjHistory(_0x3841b7,_0x551134,utils[_0x0964('0x6e')][_0x0964('0x1f6')],0xd,_0x0964('0x1f7')),'[Originate][historyBlacklist]','[Originate][MoveBlacklist]');throw _0x0964('0x1f8');}};};Dialer[_0x0964('0x15')][_0x0964('0x1f9')]=function(_0x3c4697){var _0x4191f8=this;var _0x2cfc83=_0x3c4697[_0x0964('0x1fa')]-_0x3c4697[_0x0964('0x83')];emitCampaignSummary(_0x3c4697);if(_0x2cfc83>0x0&&_0x3c4697[_0x0964('0x1fb')]==0x0){if(_0x2cfc83>this[_0x0964('0x1e')]){_0x2cfc83=this[_0x0964('0x1e')];}_0x3c4697[_0x0964('0x1fb')]=0x1;hopperUtils[_0x0964('0x1fc')](_0x3c4697,_0x2cfc83)[_0x0964('0x40')](function(_0x5c9fc0){_0x3c4697[_0x0964('0x1fb')]=0x0;if(_0x5c9fc0){if(!utils['checkContactEmpty'](_0x5c9fc0)){_0x3c4697[_0x0964('0x6d')]=utils[_0x0964('0x6e')][_0x0964('0x72')];logger[_0x0964('0x4b')](_0x0964('0x1fd')+_0x3c4697[_0x0964('0x65')]);}else{_0x3c4697['originated']+=_0x5c9fc0[_0x0964('0x103')];_0x3c4697[_0x0964('0x6d')]=utils[_0x0964('0x6e')][_0x0964('0x1fe')];for(var _0x12f748=0x0;_0x12f748<_0x5c9fc0[_0x0964('0x103')];_0x12f748+=0x1){_0x3c4697[_0x0964('0x1ff')]+=0x1;if(_[_0x0964('0xfa')](_0x5c9fc0[_0x12f748])||_[_0x0964('0xfa')](_0x5c9fc0[_0x12f748][_0x0964('0x17b')])||_['isNil'](_0x5c9fc0[_0x12f748][_0x0964('0x163')])){_0x4191f8[_0x0964('0x159')](_0x0964('0x200'),_0x3c4697,_0x5c9fc0[_0x12f748]);}else{hopperUtils[_0x0964('0x201')](_['pick'](_0x5c9fc0[_0x12f748],[_0x0964('0xe2'),_0x0964('0x163')]))[_0x0964('0x40')](_0x4191f8['checkContactBlack'](_0x3c4697,_0x5c9fc0[_0x12f748]))[_0x0964('0xa3')](_0x4191f8[_0x0964('0x158')]('[actionOriginateIvr]\x20',_0x3c4697));}}}}})[_0x0964('0xa3')](loggerGetContactDialer(_0x0964('0x202'),_0x3c4697,_0x2cfc83));}};Dialer['prototype'][_0x0964('0xb5')]=function(_0x1c0089,_0x30602d){var _0xc1abff=this;var _0x40aa56=[];if(_0x30602d<0x1||_0x1c0089[_0x0964('0xb3')]==='booked'){_0x30602d=0x1;}var _0x37f113=Math[_0x0964('0x1df')](_0x1c0089['available']*_0x30602d)-_0x1c0089['originated'];if(_0x1c0089[_0x0964('0x203')]>0x0){var _0x548996=_0x1c0089['dialLimitQueue']-_0x1c0089[_0x0964('0x83')]-_0x1c0089[_0x0964('0x13e')]-_0x1c0089[_0x0964('0x13f')];if(_0x37f113>_0x548996){_0x37f113=_0x548996;}}if(_0x37f113>0x0&&_0x1c0089[_0x0964('0x1fb')]==0x0){if(_0x1c0089[_0x0964('0xb3')]==='booked'){_0x37f113=0x1;}if(_0x37f113>this[_0x0964('0x1e')]){_0x37f113=this[_0x0964('0x1e')];}for(var _0x4a027a in this[_0x0964('0x1c')]){if(typeof this[_0x0964('0x1c')][_0x4a027a]!=='undefined'){if(this['agents'][_0x4a027a][_0x0964('0x74')]===_0x0964('0x204')&&this[_0x0964('0x1c')][_0x4a027a][_0x0964('0x8c')]===_0x0964('0x8d')){_0x40aa56[_0x0964('0x9d')](this[_0x0964('0x1c')][_0x4a027a]['id']);}}}_0x1c0089[_0x0964('0x1fb')]=0x1;hopperUtils[_0x0964('0x205')](_0x1c0089,_0x40aa56,_0x37f113)['then'](function(_0x4f724c){_0x1c0089[_0x0964('0x1fb')]=0x0;if(_0x4f724c){if(!utils[_0x0964('0x206')](_0x4f724c)){hopperUtils[_0x0964('0x207')](_0x1c0089)[_0x0964('0x40')](sendMessageReschedule(_0x1c0089))[_0x0964('0xa3')](loggerCatch('[countReScheduled]\x20'));}else{_0x1c0089[_0x0964('0x83')]+=_0x4f724c[_0x0964('0x103')];_0x1c0089[_0x0964('0x6d')]=_0x1c0089['dialMethod']===_0x0964('0x8')?utils['CAMPAIGN_STATUS'][_0x0964('0x140')]:utils[_0x0964('0x6e')][_0x0964('0x1fe')];for(var _0x52048d=0x0;_0x52048d<_0x4f724c['length'];_0x52048d+=0x1){if(_[_0x0964('0xfa')](_0x4f724c[_0x52048d])||_[_0x0964('0xfa')](_0x4f724c[_0x52048d][_0x0964('0x17b')])||_[_0x0964('0xfa')](_0x4f724c[_0x52048d][_0x0964('0x163')])){_0xc1abff[_0x0964('0x159')](_0x0964('0x200'),_0x1c0089,_0x4f724c[_0x52048d]);}else{hopperUtils[_0x0964('0x208')](_['pick'](_0x4f724c[_0x52048d],[_0x0964('0xe1'),_0x0964('0x163')]))[_0x0964('0x40')](_0xc1abff['checkContactBlack'](_0x1c0089,_0x4f724c[_0x52048d]))[_0x0964('0xa3')](_0xc1abff['loggerHandler']('[actionOriginate]\x20',_0x1c0089));}}}}})[_0x0964('0xa3')](loggerGetContactDialer(_0x0964('0x209'),_0x1c0089,_0x37f113));}};Dialer[_0x0964('0x15')][_0x0964('0x67')]=function(_0x5e40fd){if(_0x5e40fd['dialLimitQueue']>0x0){var _0x3a34ab=_0x5e40fd[_0x0964('0x203')]-_0x5e40fd[_0x0964('0x83')]-_0x5e40fd[_0x0964('0x13e')];if(_0x3a34ab>0x0&&_0x5e40fd[_0x0964('0x1fb')]==0x0){this['tryOriginatePredictive'](_0x5e40fd);}else{loggerPredictiveCalls['info'](_0x0964('0x20a'));}}else{this[_0x0964('0x20b')](_0x5e40fd);}};Dialer[_0x0964('0x15')][_0x0964('0x20b')]=function(_0x1dd1aa){var _0x263bc0=this;var _0x25c35b=[];_0x1dd1aa[_0x0964('0x83')]+=0x1;for(var _0x17594d in this[_0x0964('0x1c')]){if(typeof this[_0x0964('0x1c')][_0x17594d]!==_0x0964('0xad')){if(this[_0x0964('0x1c')][_0x17594d][_0x0964('0x74')]===_0x0964('0x204')&&this[_0x0964('0x1c')][_0x17594d][_0x0964('0x8c')]===_0x0964('0x8d')){_0x25c35b[_0x0964('0x9d')](this[_0x0964('0x1c')][_0x17594d]['id']);}}}_0x1dd1aa[_0x0964('0x1fb')]=0x1;return this[_0x0964('0x205')](_0x1dd1aa['id'],_0x25c35b,0x1,_0x1dd1aa['dialOrderByScheduledAt'],_0x1dd1aa)['then'](function(_0x50b09f){_0x1dd1aa[_0x0964('0x1fb')]=0x1;if(_0x50b09f){if(!utils['checkContactEmpty'](_0x50b09f)){utils[_0x0964('0x6b')](_0x1dd1aa,0x1,0x0);return hopperUtils[_0x0964('0x207')](_0x1dd1aa)[_0x0964('0x40')](sendMessageReschedule(_0x1dd1aa))[_0x0964('0xa3')](loggerCatch(_0x0964('0x20c')));}else{_0x1dd1aa[_0x0964('0x6d')]=utils[_0x0964('0x6e')][_0x0964('0x1fe')];if(_['isNil'](_0x50b09f[0x0])||_[_0x0964('0xfa')](_0x50b09f[0x0][_0x0964('0x17b')])||_['isNil'](_0x50b09f[0x0][_0x0964('0x163')])){_0x263bc0[_0x0964('0x159')](_0x0964('0x200'),_0x1dd1aa,_0x50b09f[0x0]);}else{return hopperUtils[_0x0964('0x208')](_[_0x0964('0x79')](_0x50b09f[0x0],[_0x0964('0xe1'),_0x0964('0x163')]))[_0x0964('0x40')](_0x263bc0['checkContactBlack'](_0x1dd1aa,_0x50b09f[0x0]))[_0x0964('0xa3')](_0x263bc0[_0x0964('0x158')](_0x0964('0x20d'),_0x1dd1aa));}}}})[_0x0964('0xa3')](loggerGetContactDialer(_0x0964('0x20e'),_0x1dd1aa,0x1));};Dialer[_0x0964('0x15')][_0x0964('0x20f')]=function(_0x32fd97,_0xb6f8e3,_0x3ee122,_0x4a2b3e,_0x28f181,_0x3ce935){loggerPredictive[_0x0964('0x4b')](_0x0964('0x210'));loggerPredictive[_0x0964('0x4b')](_0x0964('0x211'),_0x32fd97);loggerPredictive[_0x0964('0x4b')](_0x0964('0x212'),_0xb6f8e3);loggerPredictive[_0x0964('0x4b')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3ee122);loggerPredictive[_0x0964('0x4b')](_0x0964('0x213'),_0x4a2b3e);loggerPredictive[_0x0964('0x4b')](_0x0964('0x214'),_0x28f181);loggerPredictive[_0x0964('0x4b')](_0x0964('0x56'));return new Promise(function(_0x53bf91,_0x19f242){if(_0x32fd97<=0x0||isNaN(_0x32fd97)){return _0x19f242(msgResponse(_0x0964('0x215'),'Error','m\x20=\x20'+_0x32fd97));}if(_0x3ee122<=0x0||isNaN(_0x3ee122)){return _0x19f242(msgResponse(_0x0964('0x215'),_0x0964('0x88'),_0x0964('0x216')+_0x3ee122));}if(_0x4a2b3e<=0x0||isNaN(_0x4a2b3e)){return _0x19f242(msgResponse(_0x0964('0x215'),_0x0964('0x88'),'p\x20=\x20'+_0x4a2b3e));}if(_0xb6f8e3<=0x0||isNaN(_0xb6f8e3)){return _0x19f242(msgResponse(_0x0964('0x215'),_0x0964('0x88'),_0x0964('0x217')+_0xb6f8e3));}if(_0x28f181<=0x0||isNaN(_0x28f181)){return _0x19f242(msgResponse('[abandonmentRate]',_0x0964('0x88'),_0x0964('0x218')+_0x28f181));}_0x3ce935=_0x3ce935||0x0;var _0x35c50b=0x1/_0x3ee122;var _0x87cc9f=0x0;var _0x328a11=0x0;var _0x5073de=0x0;var _0x48d0d1=0x0;for(var _0x5e5cad=0x0;_0x5073de<_0x28f181;_0x5e5cad+=0x1){_0x328a11=_0x5e5cad/_0xb6f8e3;_0x87cc9f=(_0x4a2b3e*_0x328a11+_0x3ce935)/_0x35c50b;_0x5073de=utils[_0x0964('0x219')](_0x87cc9f,_0x32fd97);_0x48d0d1=_0x87cc9f/_0x32fd97*(0x1-utils[_0x0964('0x219')](_0x87cc9f,_0x32fd97));}return _0x53bf91({'erlangCalls':_0x5e5cad,'erlangCallToSecond':_0xb6f8e3/_0x5e5cad,'erlangAbandonmentRate':_0x5073de,'erlangBusyFactor':_0x48d0d1});});};Dialer[_0x0964('0x15')]['busyFactor']=function(_0x5b6d8d,_0x5b3490,_0x5f38d1,_0x3ba459,_0x3081e4,_0x59313f){loggerPredictive['info'](_0x0964('0x21a'));loggerPredictive[_0x0964('0x4b')](_0x0964('0x211'),_0x5b6d8d);loggerPredictive[_0x0964('0x4b')](_0x0964('0x212'),_0x5b3490);loggerPredictive[_0x0964('0x4b')](_0x0964('0x21b'),_0x5f38d1);loggerPredictive['info']('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3ba459);loggerPredictive[_0x0964('0x4b')]('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3081e4);loggerPredictive[_0x0964('0x4b')](_0x0964('0x56'));return new Promise(function(_0xf9c7f2,_0xe0fca4){if(_0x5b6d8d<=0x0||isNaN(_0x5b6d8d)){return _0xe0fca4(msgResponse(_0x0964('0x21c'),'Error',_0x0964('0x21d')+_0x5b6d8d));}if(_0x5f38d1<=0x0||isNaN(_0x5f38d1)){return _0xe0fca4(msgResponse(_0x0964('0x21c'),'Error','Ts\x20=\x20'+_0x5f38d1));}if(_0x3ba459<=0x0||isNaN(_0x3ba459)){return _0xe0fca4(msgResponse(_0x0964('0x21c'),'Error',_0x0964('0x21e')+_0x3ba459));}if(_0x5b3490<=0x0||isNaN(_0x5b3490)){return _0xe0fca4(msgResponse(_0x0964('0x21c'),_0x0964('0x88'),_0x0964('0x217')+_0x5b3490));}if(_0x3081e4<=0x0||isNaN(_0x3081e4)){return _0xe0fca4(msgResponse(_0x0964('0x21c'),'Error',_0x0964('0x21f')+_0x3081e4));}_0x59313f=_0x59313f||0x0;var _0x4bf3b2=0x1/_0x5f38d1;var _0x25a04d=0x0;var _0x3f07e3=0x0;var _0x5208a5=0x0;var _0x2aabad=0x0;for(var _0x34380e=0x0;_0x2aabad<_0x3081e4;_0x34380e+=0x1){_0x3f07e3=_0x34380e/_0x5b3490;_0x25a04d=(_0x3ba459*_0x3f07e3+_0x59313f)/_0x4bf3b2;_0x5208a5=utils[_0x0964('0x219')](_0x25a04d,_0x5b6d8d);_0x2aabad=_0x25a04d/_0x5b6d8d*(0x1-utils[_0x0964('0x219')](_0x25a04d,_0x5b6d8d));}return _0xf9c7f2({'erlangCalls':_0x34380e,'erlangCallToSecond':_0x5b3490/_0x34380e,'erlangAbandonmentRate':_0x5208a5,'erlangBusyFactor':_0x2aabad});});};module['exports']=Dialer;