[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var 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_0x233760=function(_0x219c91){while(--_0x219c91){_0x4a3dc0['push'](_0x4a3dc0['shift']());}};_0x233760(++_0xfb849e);}(_0x3ded,0x14e));var _0xd3de=function(_0x1abb09,_0x18ee91){_0x1abb09=_0x1abb09-0x0;var _0xea1c07=_0x3ded[_0x1abb09];return _0xea1c07;};'use strict';var util=require(_0xd3de('0x0'));var _=require(_0xd3de('0x1'));var uuid=require(_0xd3de('0x2'));var moment=require(_0xd3de('0x3'));var rr=require('rr');var Redis=require(_0xd3de('0x4'));var utils=require(_0xd3de('0x5'));var hopperUtils=require(_0xd3de('0x6'));var ut=require(_0xd3de('0x7'));var config=require(_0xd3de('0x8'));var logger=require(_0xd3de('0x9'))(_0xd3de('0xa'));var loggerBooked=require(_0xd3de('0x9'))(_0xd3de('0xb'));var loggerPredictive=require(_0xd3de('0x9'))('predictive');var loggerPredictiveCalls=require(_0xd3de('0x9'))(_0xd3de('0xc'));var loggerSyncQueueSummary=require('../../../config/logger')('syncQueueSummary');var ami=require(_0xd3de('0xd'));config[_0xd3de('0xe')]=_[_0xd3de('0xf')](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var cmHopper=require(_0xd3de('0x10'));var voiceQueueRt=require(_0xd3de('0x11'));var RpcSetting=require(_0xd3de('0x12'));var Interval=require(_0xd3de('0x13'));var Action=require(_0xd3de('0x14'));var History=require(_0xd3de('0x15'));var Final=require('./models/final');var AgentComplete=require('./models/agentComplete');var QueueCallerAbandon=require('./models/queueCallerAbandon');var Hangup=require(_0xd3de('0x16'));var ipAgi=process[_0xd3de('0x17')][_0xd3de('0x18')]||'127.0.0.1';var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence['prototype']['enqueue']=function(_0x1f9652){this[_0xd3de('0x19')]=this[_0xd3de('0x19')]?this[_0xd3de('0x19')][_0xd3de('0x1a')](_0x1f9652):_0x1f9652();};function Dialer(_0x4e2a8c,_0xda6ae5){this['sequence']=new Sequence();this[_0xd3de('0x1b')]=_0xda6ae5;this[_0xd3de('0x1c')]=_0x4e2a8c[_0xd3de('0x1c')];this[_0xd3de('0x1d')]=_0x4e2a8c[_0xd3de('0x1d')];this[_0xd3de('0x1e')]=_0x4e2a8c['agents'];this[_0xd3de('0x1f')]=_0x4e2a8c['trunks'];this[_0xd3de('0x20')]=config[_0xd3de('0x20')]||0x2;this['channels']={};this['actions']={};this[_0xd3de('0x21')]={};this['uniqueId']={};this[_0xd3de('0x22')]={};this[_0xd3de('0x23')]={};this[_0xd3de('0x24')]={};this['ivrOriginated']={};this['queueBooked']={};this[_0xd3de('0x25')]={};this[_0xd3de('0x26')]={};ami['on'](_0xd3de('0x27'),this[_0xd3de('0x28')][_0xd3de('0x29')](this));ami['on']('queuecallerabandon',this[_0xd3de('0x2a')][_0xd3de('0x29')](this));ami['on'](_0xd3de('0x2b'),this[_0xd3de('0x2c')]['bind'](this));ami['on'](_0xd3de('0x2d'),this[_0xd3de('0x2e')][_0xd3de('0x29')](this));ami['on'](_0xd3de('0x2f'),this['syncQueueSummary'][_0xd3de('0x29')](this));ami['on'](_0xd3de('0x30'),this[_0xd3de('0x31')][_0xd3de('0x29')](this));ami['on'](_0xd3de('0x32'),this['syncHangup'][_0xd3de('0x29')](this));ami['on'](_0xd3de('0x33'),this['syncNewExten']['bind'](this));ami['on'](_0xd3de('0x34'),this[_0xd3de('0x35')][_0xd3de('0x29')](this));ami['on'](_0xd3de('0x36'),this[_0xd3de('0x37')][_0xd3de('0x29')](this));ami['on']('queuestatuscomplete',this[_0xd3de('0x38')]['bind'](this));this['loopCampaigns']();this[_0xd3de('0x39')]();RpcSetting[_0xd3de('0x3a')]()[_0xd3de('0x3b')](function(_0x396306){previewRecallmeReminderInterval=_0x396306['previewRecallmeReminderInterval'];});}function isNotNull(_0x39d4ff){return _0x39d4ff!==null&&!_[_0xd3de('0x3c')](_0x39d4ff);}function msgResponse(_0x184986,_0x4c22d5,_0x177052){return{'action':_0x184986,'response':_0x4c22d5,'message':_0x177052,'stack':_0x177052};}function emit(_0x5ef73d,_0x2942b7,_0x660976){io['to'](_0x5ef73d)[_0xd3de('0x3d')](_0x2942b7,_0x660976);}function emitOutboundVoiceQueueSummary(_0x3915af){if(_0x3915af[_0xd3de('0x3e')]===_0xd3de('0x3f')){logger[_0xd3de('0x40')](_0xd3de('0x41'),util[_0xd3de('0x42')](_0x3915af,{'showHidden':![],'depth':null}));emit(util[_0xd3de('0x43')](_0xd3de('0x44'),_0x3915af[_0xd3de('0x45')]),_0xd3de('0x46'),_0x3915af);}}function checkGetDataPredictive(_0xc858be){if(isNotNull(_0xc858be)&&!_[_0xd3de('0x47')](_0xc858be)){loggerPredictive['info'](_0xd3de('0x48'));loggerPredictive[_0xd3de('0x49')](_0xd3de('0x4a'),_0xc858be['predictiveIntervalTotalCalls']);loggerPredictive['info'](_0xd3de('0x4b'),_0xc858be[_0xd3de('0x4c')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xc858be[_0xd3de('0x4d')]);loggerPredictive[_0xd3de('0x49')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xc858be[_0xd3de('0x4e')]);loggerPredictive['info'](_0xd3de('0x4f'),_0xc858be[_0xd3de('0x50')]);loggerPredictive['info'](_0xd3de('0x51'),_0xc858be[_0xd3de('0x52')]);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x53'));if(_0xc858be[_0xd3de('0x54')]>0x0){if(!_[_0xd3de('0x3c')](_0xc858be[_0xd3de('0x52')])&&_0xc858be[_0xd3de('0x52')]>0x0){return!![];}loggerPredictive[_0xd3de('0x49')](_0xd3de('0x55'));if(!_[_0xd3de('0x3c')](_0xc858be['predictiveIntervalAvgHoldtime'])&&_0xc858be['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0xd3de('0x49')](_0xd3de('0x56'));}else{loggerPredictive[_0xd3de('0x49')](_0xd3de('0x57'));}}else{loggerPredictive[_0xd3de('0x49')](_0xd3de('0x58'));}return![];}function mergeDataErlangB(_0x1b48a2){return function(_0x460af5){loggerPredictive['info'](_0xd3de('0x59'));loggerPredictive['info'](_0xd3de('0x5a'),_0x460af5['erlangCalls']);loggerPredictive[_0xd3de('0x49')]('One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x460af5[_0xd3de('0x5b')]);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x5c'),_0x460af5['erlangAbandonmentRate']);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x5d'),_0x460af5[_0xd3de('0x5e')]);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x5c'),_0x460af5[_0xd3de('0x5f')]);loggerPredictive[_0xd3de('0x49')]('---------------------------');_['merge'](_0x1b48a2,_0x460af5);};}function ifInterval(_0x2526fd,_0x5a5c23){if(_[_0xd3de('0x3c')](_0x5a5c23)){return![];}return utils[_0xd3de('0x60')](undefined,_0x5a5c23)<_0x2526fd*0x3c;}function clearPredictiveAttributes(_0x360899){if(_0x360899[_0xd3de('0x24')]){_0x360899['startProgressive']=undefined;loggerPredictive[_0xd3de('0x40')](_0x360899[_0xd3de('0x45')],'startProgressive\x20value\x20cleared');}if(_0x360899[_0xd3de('0x23')]){_0x360899[_0xd3de('0x23')]=undefined;loggerPredictive[_0xd3de('0x40')](_0x360899[_0xd3de('0x45')],_0xd3de('0x61'));}if(_0x360899[_0xd3de('0x62')]){clearInterval(_0x360899[_0xd3de('0x62')]);_0x360899['handlePredictive']=undefined;loggerPredictive['debug'](_0x360899[_0xd3de('0x45')],'handlePredictive\x20interval\x20cleared');}}function loggerCatchPredictive(_0x1c6f75,_0x2c82f0){return function(_0xc5561a){loggerPredictive[_0xd3de('0x63')](_0x2c82f0['name'],_0x1c6f75);loggerPredictive[_0xd3de('0x63')](_0xc5561a[_0xd3de('0x64')]);clearPredictiveAttributes(_0x2c82f0);};}function loggerCatch(_0x485eee){return function(_0x2c4cde){logger[_0xd3de('0x63')](_0x485eee,util[_0xd3de('0x42')](_0x2c4cde,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x108bd8,_0x5d8294,_0x441de0){return function(_0x1b5331){utils[_0xd3de('0x65')](_0x5d8294,_0x441de0,0x0);_0x5d8294[_0xd3de('0x66')]=0x0;logger[_0xd3de('0x63')](_0x108bd8,util[_0xd3de('0x42')](_0x1b5331,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x55eb39){return function(_0x52bd49){if(isNotNull(_0x52bd49)&&isNotNull(_0x52bd49[0x0])){if(_0x52bd49[0x0][_0xd3de('0x67')]>0x0){_0x55eb39[_0xd3de('0x68')]=utils[_0xd3de('0x69')]['CONTACTS_RESCHEDULED'];logger[_0xd3de('0x49')](_0xd3de('0x6a')+_0x55eb39['name'],_0x52bd49[0x0][_0xd3de('0x67')],'contacts');}else{_0x55eb39[_0xd3de('0x68')]=utils['CAMPAIGN_STATUS'][_0xd3de('0x6b')];logger[_0xd3de('0x49')]('[getContactDialer2][Empty]'+_0x55eb39[_0xd3de('0x45')]);}}};}function createObjHistory(_0x5830d2,_0x49850b,_0x25d110,_0x568cef,_0x24935e){_0x5830d2[_0xd3de('0x68')]=_0x25d110;var _0x29f158=new Action(_0x5830d2,_0x49850b);var _0x5978e8=new History(_0x29f158);_0x5978e8['state']=_0x568cef;_0x5978e8[_0xd3de('0x6c')]=_0x24935e;_0x5978e8[_0xd3de('0x6d')]=_0x29f158[_0xd3de('0x6e')];return _0x5978e8;}function unlockQueueStatus(_0x1d36ae,_0xb50d6f){setTimeout(function(){if(_[_0xd3de('0x3c')](_0x1d36ae[_0xd3de('0x6f')])){loggerBooked[_0xd3de('0x63')](_0xd3de('0x70'),_0xb50d6f);}_0x1d36ae[_0xd3de('0x6f')]=!![];loggerBooked[_0xd3de('0x49')](_0xd3de('0x71'),_0xb50d6f,JSON[_0xd3de('0x72')](_[_0xd3de('0x73')](_0x1d36ae,['name',_0xd3de('0x6f')])));},0x1f3);}function checkInterval(_0x3a6111){return function(){if(!isNotNull(_0x3a6111[_0xd3de('0x74')])){_0x3a6111['message']=utils[_0xd3de('0x69')][_0xd3de('0x75')];throw _0x3a6111[_0xd3de('0x45')]+_0xd3de('0x76');}if(!isNotNull(_0x3a6111[_0xd3de('0x74')][_0xd3de('0x77')])){_0x3a6111[_0xd3de('0x68')]=utils[_0xd3de('0x69')][_0xd3de('0x75')];throw _0x3a6111['name']+_0xd3de('0x76');}if(!isNotNull(_['isEmpty'](_0x3a6111[_0xd3de('0x74')]['Intervals']))){_0x3a6111[_0xd3de('0x68')]=utils[_0xd3de('0x69')][_0xd3de('0x75')];throw _0x3a6111['name']+_0xd3de('0x76');}};}function checkIsIVRCampaignActive(_0x36f458){return function(){if(!utils[_0xd3de('0x78')](_0x36f458)){_0x36f458[_0xd3de('0x68')]=utils['CAMPAIGN_STATUS'][_0xd3de('0x79')];throw _0x36f458[_0xd3de('0x45')]+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x26df3f){if(utils[_0xd3de('0x7a')](_0x26df3f)){emit(util[_0xd3de('0x43')](_0xd3de('0x7b'),_0x26df3f[_0xd3de('0x45')]),'campaign:save',_0x26df3f);}}function loggerCatchQueueSummary(_0x9bf5cb,_0x57ceb9){return function(_0x3ea41c){clearPredictiveAttributes(_0x57ceb9);emitCampaignSummary(_0x57ceb9);loggerSyncQueueSummary['debug'](_0x9bf5cb,util[_0xd3de('0x42')](_0x3ea41c,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x1ece32){if(_0x1ece32[_0xd3de('0x7c')]){if(_0x1ece32['originated']===0x0){_0x1ece32[_0xd3de('0x7c')]=![];_0x1ece32[_0xd3de('0x68')]=utils[_0xd3de('0x69')][_0xd3de('0x79')];loggerSyncQueueSummary[_0xd3de('0x40')](_0xd3de('0x7d'),_0x1ece32[_0xd3de('0x45')],'is\x20not\x20active');}else{_0x1ece32[_0xd3de('0x68')]=utils[_0xd3de('0x69')]['DISACTIVED'];loggerSyncQueueSummary['debug'](_0xd3de('0x7d'),_0x1ece32[_0xd3de('0x45')],_0xd3de('0x7e'));}emitCampaignSummary(_0x1ece32);}}function myreject(_0x1940df){return function(_0x19b91a){return _0x1940df(msgResponse('[ifTime][Action]',_0xd3de('0x7f'),JSON['stringify'](_0x19b91a)));};}Dialer[_0xd3de('0x80')][_0xd3de('0x81')]=function(_0x254987){return!_[_0xd3de('0x3c')](_0x254987)&&_0x254987&&!_[_0xd3de('0x3c')](_0x254987[_0xd3de('0x45')])&&!_['isUndefined'](_0x254987[_0xd3de('0x82')])&&_0x254987['active']&&(this[_0xd3de('0x1f')][util[_0xd3de('0x43')]('SIP/%s',_0x254987[_0xd3de('0x45')])][_0xd3de('0x83')]===_0xd3de('0x84')||this[_0xd3de('0x1f')][util[_0xd3de('0x43')](_0xd3de('0x85'),_0x254987['name'])][_0xd3de('0x83')]===_0xd3de('0x86'));};Dialer[_0xd3de('0x80')][_0xd3de('0x87')]=function(_0x274a3f){var _0x3f8691=this;return function(){if(!_0x3f8691[_0xd3de('0x81')](_0x274a3f[_0xd3de('0x88')])){if(!_0x3f8691[_0xd3de('0x81')](_0x274a3f['TrunkBackup'])){_0x274a3f[_0xd3de('0x68')]=utils['CAMPAIGN_STATUS']['TRUNK_NOT_REACHABLE'];throw _0x274a3f[_0xd3de('0x45')]+_0xd3de('0x89');}}};};Dialer[_0xd3de('0x80')][_0xd3de('0x8a')]=function(_0x2772ed,_0x52349d,_0x20309b,_0x50b723){var _0x55373d=this;return function(){var _0x466d68=!![];return _0x55373d[_0xd3de('0x8b')](_0x2772ed,_0x52349d,_0x20309b,_0x50b723,_0x466d68);};};Dialer[_0xd3de('0x80')][_0xd3de('0x8c')]=function(_0x29767b,_0x288e06,_0x1739a5,_0x2cfd37){var _0x14b48a=this;return function(){var _0x2dc712=![];return _0x14b48a[_0xd3de('0x8b')](_0x29767b['Intervals'],_0x288e06,_0x1739a5,_0x2cfd37,_0x2dc712);};};Dialer[_0xd3de('0x80')]['ifTimeIvr']=function(_0x5ee087,_0x3d7522,_0x23c5b8,_0x354866,_0x2ea2cb){var _0x2fc739=[];return new Promise(function(_0x403547,_0xb79edb){if(!isNotNull(_0x5ee087)){_0x354866[_0xd3de('0x68')]=utils['CAMPAIGN_STATUS'][_0xd3de('0x75')];return _0xb79edb(msgResponse(_0xd3de('0x8d'),'Failure',_0x23c5b8+_0xd3de('0x8e')));}if(_['isEmpty'](_0x5ee087)){_0x354866[_0xd3de('0x68')]=utils[_0xd3de('0x69')][_0xd3de('0x8f')];return _0xb79edb(msgResponse(_0xd3de('0x8d'),_0xd3de('0x90'),_0x23c5b8+_0xd3de('0x91')));}if(_0x3d7522&&_[_0xd3de('0x3c')](config[_0xd3de('0x92')][_0x3d7522])){_0x354866[_0xd3de('0x68')]=utils['CAMPAIGN_STATUS'][_0xd3de('0x93')];return _0xb79edb(msgResponse(_0xd3de('0x8d'),_0xd3de('0x90'),_0x23c5b8+_0xd3de('0x94')+_0x3d7522));}if(_[_0xd3de('0x95')](_0x5ee087)){for(var _0x1b1eea=0x0;_0x1b1eea<_0x5ee087[_0xd3de('0x96')];_0x1b1eea+=0x1){_0x2fc739[_0xd3de('0x97')](ami['Action']({'action':_0xd3de('0x98'),'command':util[_0xd3de('0x43')](_0xd3de('0x99'),_0x5ee087[_0x1b1eea][_0xd3de('0x9a')],!_[_0xd3de('0x3c')](config[_0xd3de('0x92')][_0x3d7522])?_0x3d7522:'')})[_0xd3de('0x3b')](function(_0x31a355){return _0x31a355[_0xd3de('0x9b')]['indexOf'](_0xd3de('0x9c'))>=0x0;})[_0xd3de('0x9d')](myreject(_0xb79edb)));}}else{_0x2fc739[_0xd3de('0x97')](ami[_0xd3de('0x9e')]({'action':_0xd3de('0x98'),'command':util['format']('iftime\x20%s,%s',_0x5ee087,!_[_0xd3de('0x3c')](config[_0xd3de('0x92')][_0x3d7522])?_0x3d7522:'')})['then'](function(_0x3aeaf3){return _0x3aeaf3[_0xd3de('0x9b')][_0xd3de('0x9f')]('true')>=0x0;})['catch'](myreject(_0xb79edb)));}Promise['all'](_0x2fc739)[_0xd3de('0x3b')](function(_0x18d049){var _0x53e31e=_[_0xd3de('0xa0')](_0x18d049);if(_0x53e31e){return _0x403547(_0x53e31e);}else{_0x354866['message']=_0x2ea2cb?utils[_0xd3de('0x69')][_0xd3de('0xa1')]:utils[_0xd3de('0x69')]['OVERTIME_INTERVAL'];return _0xb79edb(msgResponse(_0xd3de('0xa2'),_0xd3de('0x90'),_0xd3de('0xa3')+_0x2ea2cb+'\x20'+_0x23c5b8+_0xd3de('0xa4')+util[_0xd3de('0x42')](_0x5ee087,{'showHidden':![],'depth':null})+_0xd3de('0xa5')+_0x3d7522));}})[_0xd3de('0x9d')](function(_0x4891ca){return _0xb79edb(msgResponse(_0xd3de('0x8d'),_0xd3de('0x90'),JSON[_0xd3de('0x72')](_0x4891ca)));});});};Dialer['prototype'][_0xd3de('0xa6')]=function(){var _0x52686f=this;return cmHopper['resetActiveCalls']({'active':![]},{'where':{'active':!![]}})[_0xd3de('0x3b')](function(){setInterval(function(){_0x52686f[_0xd3de('0xa7')]();},0x3e8);});};Dialer[_0xd3de('0x80')][_0xd3de('0xa7')]=function(){var _0x3dba29=this;var _0x678470;for(var _0x259e30 in this[_0xd3de('0x1d')]){if(typeof this[_0xd3de('0x1d')][_0x259e30]!==_0xd3de('0xa8')){_0x678470=this[_0xd3de('0x1d')][_0x259e30];if(utils[_0xd3de('0x7a')](_0x678470)&&utils[_0xd3de('0x78')](_0x678470)){_0x678470[_0xd3de('0x7c')]=!![];Promise[_0xd3de('0xa9')]()['then'](checkIsIVRCampaignActive(_0x678470))[_0xd3de('0x3b')](checkInterval(_0x678470))[_0xd3de('0x3b')](_0x3dba29[_0xd3de('0x87')](_0x678470))['then'](_0x3dba29[_0xd3de('0x8a')](_0x678470[_0xd3de('0xaa')],_0x678470[_0xd3de('0xab')],_0x678470[_0xd3de('0x45')],_0x678470))[_0xd3de('0x3b')](_0x3dba29[_0xd3de('0x8c')](_0x678470[_0xd3de('0x74')],_0x678470[_0xd3de('0xab')],_0x678470[_0xd3de('0x45')],_0x678470))[_0xd3de('0x3b')](_0x3dba29[_0xd3de('0xac')](_0x678470))[_0xd3de('0x9d')](loggerCatchQueueSummary(_0xd3de('0xad'),_0x678470));}else{notSendMessagesCampaign(_0x678470);}}}};Dialer['prototype'][_0xd3de('0xae')]=function(_0x3bdd80){if(_0x3bdd80[_0xd3de('0xaf')]!==_0xd3de('0xb0')){clearPredictiveAttributes(_0x3bdd80);}switch(_0x3bdd80[_0xd3de('0xaf')]){case _0xd3de('0xb1'):this[_0xd3de('0xb2')](_0x3bdd80,0x1);break;case _0xd3de('0xb3'):this[_0xd3de('0xb2')](_0x3bdd80,_0x3bdd80['dialPowerLevel']);break;case _0xd3de('0xb0'):this[_0xd3de('0xb0')](_0x3bdd80);break;case'booked':this[_0xd3de('0xb2')](_0x3bdd80,0x1);break;default:logger[_0xd3de('0x63')]('Queue',_0x3bdd80[_0xd3de('0x45')],'method\x20not\x20recognized');}};Dialer[_0xd3de('0x80')][_0xd3de('0x8d')]=function(_0x8edc36,_0x565b95){var _0x10cbb8=_0x8edc36[_0xd3de('0xab')];var _0x1c3a20=_0x565b95?_0x8edc36[_0xd3de('0xaa')]:_0x8edc36['Interval'][_0xd3de('0x77')];logger[_0xd3de('0xb4')](_0xd3de('0xb5'),_0x1c3a20,_0x10cbb8,_0x8edc36[_0xd3de('0x45')],util[_0xd3de('0x43')](_0xd3de('0xb6'),_0x8edc36[_0xd3de('0x45')],_0x8edc36['id']));var _0x1c5ca2=null;return Interval[_0xd3de('0xb7')](_0x1c3a20,_0x10cbb8)['then'](function(_0x5dc672){if(_0x5dc672===!![]){return _0x5dc672;}else{_0x8edc36[_0xd3de('0x68')]=_0x565b95?utils[_0xd3de('0x69')][_0xd3de('0xa1')]:utils['CAMPAIGN_STATUS']['OVERTIME_INTERVAL'];_0x1c5ca2=msgResponse(_0xd3de('0xa2'),_0xd3de('0x90'),_0xd3de('0xa3')+_0x565b95+'\x20'+_0x8edc36[_0xd3de('0x45')]+_0xd3de('0xa4')+util[_0xd3de('0x42')](_0x1c3a20,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x10cbb8);}if(_0x1c5ca2!==null){logger[_0xd3de('0xb4')](_0xd3de('0xb8'),_0x1c5ca2);_0x1c5ca2[_0xd3de('0xb9')]=_0x565b95;throw _0x1c5ca2;}})[_0xd3de('0x9d')](function(_0x2704fb){logger['error'](_0xd3de('0xba'),_0x2704fb);throw msgResponse(_0xd3de('0xbb'),_0xd3de('0x7f'),util[_0xd3de('0x42')](_0x2704fb,{'showHidden':![],'depth':null}));});};Dialer[_0xd3de('0x80')]['syncAgentConnect']=function(_0x1e2eed){if(this[_0xd3de('0x1c')][_0x1e2eed[_0xd3de('0xbc')]]){if(this[_0xd3de('0xbd')][_0x1e2eed[_0xd3de('0xbe')]]&&this['uniqueId'][_0x1e2eed[_0xd3de('0xbe')]]['type']!=='ivr'){this[_0xd3de('0xbf')](this[_0xd3de('0x1c')][_0x1e2eed[_0xd3de('0xbc')]]);this[_0xd3de('0xbd')][_0x1e2eed[_0xd3de('0xbe')]]['answertime']=moment()['format'](_0xd3de('0xc0'));}}};Dialer[_0xd3de('0x80')][_0xd3de('0x2e')]=function(_0x369ebe){var _0x389aca=this[_0xd3de('0xbd')][_0x369ebe['uniqueid']];if(this['voiceQueues'][_0x369ebe[_0xd3de('0xbc')]]){if(_0x389aca&&_0x389aca[_0xd3de('0x3e')]!=='ivr'){delete this[_0xd3de('0xbd')][_0x369ebe[_0xd3de('0xbe')]];this[_0xd3de('0x1c')][_0x369ebe[_0xd3de('0xbc')]][_0xd3de('0xc1')]+=0x1;var _0x30241e=new AgentComplete(_0x389aca,_0x369ebe);if(_0x369ebe[_0xd3de('0xc2')]===_0xd3de('0xc3')){_0x30241e['agiafterat']=this[_0xd3de('0x1c')][_0x369ebe[_0xd3de('0xbc')]][_0xd3de('0xc4')]&&this['voiceQueues'][_0x369ebe[_0xd3de('0xbc')]][_0xd3de('0xc5')]?moment()[_0xd3de('0x43')](_0xd3de('0xc0')):undefined;}hopperUtils[_0xd3de('0xc6')](_0x30241e)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0xc7')));hopperUtils['moveContactManagedDialer'](_0x30241e)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0xc8')));}}};Dialer['prototype']['syncQueueCallerAbandon']=function(_0x509932){var _0x2f2cbf=this['uniqueId'][_0x509932[_0xd3de('0xbe')]];var _0x5a01af=this;var _0x3712e4=![];var _0x36fb18;var _0x5f3f06;if(this[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]]){if(_0x2f2cbf&&_0x2f2cbf[_0xd3de('0x3e')]!==_0xd3de('0xc9')){delete this['uniqueId'][_0x509932['uniqueid']];this[_0xd3de('0xbf')](this['voiceQueues'][_0x509932[_0xd3de('0xbc')]]);_0x2f2cbf['droptime']=moment()[_0xd3de('0x43')]('YYYY-MM-DD\x20HH:mm:ss');var _0x5e28c1=new QueueCallerAbandon(_0x2f2cbf,_0x509932);if(utils[_0xd3de('0x60')](_0x2f2cbf[_0xd3de('0xca')],_0x2f2cbf[_0xd3de('0xcb')])>=_0x2f2cbf[_0xd3de('0xcc')]){this[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0x4d')]+=0x1;this[_0xd3de('0x1c')][_0x509932['queue']][_0xd3de('0xcd')]+=0x1;this[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xce')]+=0x1;_0x5e28c1['state']=0xa;_0x5e28c1[_0xd3de('0x6c')]=_0xd3de('0xcf');_0x5e28c1[_0xd3de('0xd0')]=_0xd3de('0xd1');_0x5e28c1[_0xd3de('0xd2')]=this['voiceQueues'][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xc4')]?moment()[_0xd3de('0x43')](_0xd3de('0xc0')):undefined;_0x5e28c1['countdropretry']+=0x1;_0x5e28c1[_0xd3de('0xd3')]+=0x1;_0x36fb18=this[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xd4')];_0x5f3f06=this[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xd5')];hopperUtils[_0xd3de('0xd6')](_0x5e28c1,_0x5e28c1[_0xd3de('0xd7')],_0x2f2cbf['voiceQueue'])[_0xd3de('0x3b')](function(_0x580fc4){_0x3712e4=_0x580fc4['additional']==0x1;if(_0x5e28c1[_0xd3de('0xd8')]>=_0x5a01af[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xd9')]){_0x5a01af[_0xd3de('0xda')](_0x5e28c1,_0x580fc4[_0xd3de('0xdb')]);}else{hopperUtils[_0xd3de('0xdc')]({'active':![],'countdropretry':_0x5e28c1[_0xd3de('0xd8')],'scheduledat':moment()[_0xd3de('0xdd')](_0x5a01af[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xd4')],_0xd3de('0xde'))[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x2f2cbf[_0xd3de('0xdf')],'ListId':_0x2f2cbf[_0xd3de('0xe0')],'VoiceQueueId':_0x2f2cbf[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2f2cbf[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0xe3')));var _0x4946bc=new History(_0x5e28c1);_0x4946bc['state']=0xa;_0x4946bc[_0xd3de('0x6c')]=_0xd3de('0xcf');_0x4946bc[_0xd3de('0x6e')]=moment()[_0xd3de('0x43')](_0xd3de('0xc0'));_0x4946bc[_0xd3de('0x6d')]=_0x4946bc[_0xd3de('0x6e')];_0x4946bc[_0xd3de('0xe4')]=_0x5e28c1['calleridname'];_0x4946bc[_0xd3de('0xe5')]=_0x5e28c1[_0xd3de('0xe5')];hopperUtils['createHistory'](_0x4946bc)['catch'](loggerCatch(_0xd3de('0xe6')));}})[_0xd3de('0x3b')](function(){if(_0x3712e4)hopperUtils[_0xd3de('0xe7')](_0x5e28c1,_0x36fb18,_0x5f3f06)['then'](function(){return 0x1;});});}else{this[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0x4e')]+=0x1;this[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xe8')]+=0x1;_0x5e28c1[_0xd3de('0xd7')]=0xb;_0x5e28c1[_0xd3de('0x6c')]='Abandoned';_0x5e28c1['dropreason']=_0xd3de('0xe9');_0x5e28c1['countabandonedretry']+=0x1;_0x5e28c1[_0xd3de('0xd3')]+=0x1;_0x36fb18=this['voiceQueues'][_0x509932[_0xd3de('0xbc')]]['dialAbandonedRetryFrequency'];_0x5f3f06=this[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xd5')];hopperUtils['verifyAdditionalPhones'](_0x5e28c1,_0x5e28c1[_0xd3de('0xd7')],_0x2f2cbf[_0xd3de('0xea')])[_0xd3de('0x3b')](function(_0x5a8ce5){if(_0x5e28c1[_0xd3de('0xeb')]>=_0x5a01af[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xec')]){_0x5a01af[_0xd3de('0xda')](_0x5e28c1,_0x5a8ce5[_0xd3de('0xdb')]);}else{hopperUtils[_0xd3de('0xdc')]({'active':![],'countabandonedretry':_0x5e28c1[_0xd3de('0xeb')],'scheduledat':moment()[_0xd3de('0xdd')](_0x5a01af[_0xd3de('0x1c')][_0x509932[_0xd3de('0xbc')]][_0xd3de('0xed')],_0xd3de('0xde'))[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x2f2cbf[_0xd3de('0xdf')],'ListId':_0x2f2cbf[_0xd3de('0xe0')],'VoiceQueueId':_0x2f2cbf[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2f2cbf[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0xee')));var _0x75f358=new History(_0x5e28c1);_0x75f358['state']=0xb;_0x75f358[_0xd3de('0x6c')]=_0xd3de('0xef');_0x75f358[_0xd3de('0x6e')]=moment()[_0xd3de('0x43')](_0xd3de('0xc0'));_0x75f358[_0xd3de('0x6d')]=_0x75f358[_0xd3de('0x6e')];_0x75f358[_0xd3de('0xe4')]=_0x5e28c1['calleridname'];_0x75f358['calleridnum']=_0x5e28c1[_0xd3de('0xe5')];hopperUtils[_0xd3de('0xc6')](_0x75f358)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0xf0')));}})[_0xd3de('0x3b')](function(){if(_0x3712e4)hopperUtils[_0xd3de('0xe7')](_0x5e28c1,_0x36fb18,_0x5f3f06)['then'](function(){return 0x1;});});}}}};Dialer[_0xd3de('0x80')][_0xd3de('0xf1')]=function(_0xfbfe3e){if(this[_0xd3de('0xf2')][_0xfbfe3e[_0xd3de('0xbe')]]){this[_0xd3de('0xf2')][_0xfbfe3e['uniqueid']]['channel']=_0xfbfe3e[_0xd3de('0xf3')];}if(this[_0xd3de('0xbd')][_0xfbfe3e[_0xd3de('0xbe')]]){this['uniqueId'][_0xfbfe3e[_0xd3de('0xbe')]][_0xd3de('0xf3')]=_0xfbfe3e[_0xd3de('0xf3')];}};Dialer[_0xd3de('0x80')][_0xd3de('0x37')]=function(_0x34eb37){if(!this[_0xd3de('0xf2')][_0x34eb37[_0xd3de('0xf4')]]){return;}var _0x515c4e=this['voiceQueues'][this['actions'][_0x34eb37['actionid']][_0xd3de('0xbc')]][_0xd3de('0xf5')]||_0xd3de('0xf6');if(_0x515c4e==='roundrobin'){if(this[_0xd3de('0xf2')][_0x34eb37[_0xd3de('0xf4')]]&&_[_0xd3de('0xf7')](this[_0xd3de('0xf2')][_0x34eb37['actionid']]['locked'])&&_0x34eb37['status']==='1'&&_0x34eb37[_0xd3de('0xf8')]==='0'){if(this[_0xd3de('0x1e')][_0x34eb37['stateinterface']]){if(!this[_0xd3de('0x1e')][_0x34eb37[_0xd3de('0xf9')]]['locked']){this['agents'][_0x34eb37[_0xd3de('0xf9')]][_0xd3de('0xfa')]=!![];this['actions'][_0x34eb37[_0xd3de('0xf4')]][_0xd3de('0xfa')]=!![];this[_0xd3de('0xf2')][_0x34eb37[_0xd3de('0xf4')]][_0xd3de('0xf9')]=_0x34eb37[_0xd3de('0xf9')];}}}}else if(_0x515c4e==='rrmemory'){if(this['actions'][_0x34eb37[_0xd3de('0xf4')]]){if(this[_0xd3de('0x1e')][_0x34eb37[_0xd3de('0xf9')]]){this['actions'][_0x34eb37[_0xd3de('0xf4')]][_0xd3de('0xf9')]=_0x34eb37[_0xd3de('0xf9')];if(_[_0xd3de('0xf7')](this[_0xd3de('0xfb')][this['actions'][_0x34eb37['actionid']][_0xd3de('0xbc')]])){this['queueBooked'][this[_0xd3de('0xf2')][_0x34eb37[_0xd3de('0xf4')]][_0xd3de('0xbc')]]=[];}this[_0xd3de('0xfb')][this['actions'][_0x34eb37[_0xd3de('0xf4')]][_0xd3de('0xbc')]]['push'](_['merge'](_[_0xd3de('0x73')](this[_0xd3de('0xf2')][_0x34eb37['actionid']],['idHopper',_0xd3de('0xf9')]),{'status':_0x34eb37['status'],'paused':_0x34eb37[_0xd3de('0xf8')]}));}}}};Dialer['prototype']['syncQueueStatusComplete']=function(_0x992563){if(!this['actions'][_0x992563[_0xd3de('0xf4')]]){return;}var _0xf0f107=this;var _0x3ed8d2=this[_0xd3de('0x1c')][this['actions'][_0x992563['actionid']]['queue']];var _0x264a00=_0x3ed8d2[_0xd3de('0xf5')]||_0xd3de('0xf6');if(_0x264a00==='roundrobin'){if(this['actions'][_0x992563[_0xd3de('0xf4')]]&&this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xf9')]){this[_0xd3de('0x1b')][_0xd3de('0xfc')](this['actions'][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xfd')],this['actions'][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xf9')])[_0xd3de('0x9d')](function(_0x43d9ff){logger[_0xd3de('0x63')](_0xd3de('0xfe'),util['inspect'](_0x43d9ff,{'showHidden':![],'depth':null}));})[_0xd3de('0x1a')](function(){_0xf0f107['updateOriginated'](_0xf0f107[_0xd3de('0x1c')][_0xf0f107[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]]);_0xf0f107[_0xd3de('0x1e')][_0xf0f107[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]]['stateinterface']][_0xd3de('0xfa')]=![];delete _0xf0f107[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]];unlockQueueStatus(_0x3ed8d2);});}else{this[_0xd3de('0xbf')](this[_0xd3de('0x1c')][this['actions'][_0x992563['actionid']][_0xd3de('0xbc')]]);hopperUtils[_0xd3de('0xdc')]({'active':![],'ContactId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xdf')],'ListId':this['actions'][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xe0')],'VoiceQueueId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xe1')]||undefined,'CampaignId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]];unlockQueueStatus(_0x3ed8d2);}}else if(_0x264a00===_0xd3de('0xf6')){var _0x1a8732;if(this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]]&&!_[_0xd3de('0x47')](this[_0xd3de('0xfb')][this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]]['queue']])){if(this[_0xd3de('0x25')][_0xf0f107[_0xd3de('0xf2')][_0x992563['actionid']][_0xd3de('0xbc')]]){this[_0xd3de('0x25')][_0xf0f107[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]]=this['queueBookedRR'][this[_0xd3de('0xf2')][_0x992563['actionid']][_0xd3de('0xbc')]]?this[_0xd3de('0x25')][this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]]['queue']]:this['queueBooked'][this[_0xd3de('0xf2')][_0x992563['actionid']][_0xd3de('0xbc')]]?this['queueBooked'][this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]]['_rr']||0x0:0x0;}this['queueBooked'][this['actions'][_0x992563['actionid']][_0xd3de('0xbc')]][_0xd3de('0xff')]=this[_0xd3de('0x25')][this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]];for(var _0x14fc09=0x0;_0x14fc09<this[_0xd3de('0xfb')][this['actions'][_0x992563['actionid']]['queue']][_0xd3de('0x96')];_0x14fc09+=0x1){_0x1a8732=rr(this[_0xd3de('0xfb')][this['actions'][_0x992563[_0xd3de('0xf4')]]['queue']]);this[_0xd3de('0x25')][_0xf0f107['actions'][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]]=this[_0xd3de('0xfb')][this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]][_0xd3de('0xff')];if(_0x1a8732['status']==='1'&&_0x1a8732[_0xd3de('0xf8')]==='0'){break;}}if(!_[_0xd3de('0xf7')](_0x1a8732)){this[_0xd3de('0x1e')][_0x1a8732[_0xd3de('0xf9')]]['unlockRR']=_[_0xd3de('0x3c')](this[_0xd3de('0x1e')][_0x1a8732[_0xd3de('0xf9')]]['unlockRR'])?!![]:this['agents'][_0x1a8732[_0xd3de('0xf9')]][_0xd3de('0x100')];}loggerBooked['info'](_0xd3de('0x101'),_0x992563[_0xd3de('0xf4')],_0xd3de('0x102'),JSON[_0xd3de('0x72')](_[_0xd3de('0x73')](this[_0xd3de('0x1e')][_0x1a8732[_0xd3de('0xf9')]],[_0xd3de('0x45'),_0xd3de('0x100')])),_0xd3de('0x103'),JSON[_0xd3de('0x72')](_0x1a8732[_0xd3de('0xfd')]));if(!_[_0xd3de('0xf7')](_0x1a8732)&&_0x1a8732[_0xd3de('0x83')]==='1'&&_0x1a8732[_0xd3de('0xf8')]==='0'&&this[_0xd3de('0x1e')][_0x1a8732[_0xd3de('0xf9')]][_0xd3de('0x100')]){this['agents'][_0x1a8732[_0xd3de('0xf9')]][_0xd3de('0x100')]=![];this['queueBooked'][_0xf0f107[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]]=[];this[_0xd3de('0x1b')][_0xd3de('0xfc')](_0x1a8732[_0xd3de('0xfd')],_0x1a8732[_0xd3de('0xf9')])['catch'](function(_0x226870){logger[_0xd3de('0x63')](_0xd3de('0xfe'),util[_0xd3de('0x42')](_0x226870,{'showHidden':![],'depth':null}));})[_0xd3de('0x1a')](function(){_0xf0f107['updateOriginated'](_0xf0f107[_0xd3de('0x1c')][_0xf0f107[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]]);setTimeout(function(){_0xf0f107[_0xd3de('0x1e')][_0x1a8732[_0xd3de('0xf9')]][_0xd3de('0x100')]=!![];loggerBooked[_0xd3de('0x49')](_0xd3de('0x104'),_0x992563[_0xd3de('0xf4')],_0xd3de('0x102'),JSON['stringify'](_[_0xd3de('0x73')](_0xf0f107[_0xd3de('0x1e')][_0x1a8732[_0xd3de('0xf9')]],[_0xd3de('0x45'),_0xd3de('0x100')])),_0xd3de('0x103'),JSON[_0xd3de('0x72')](_0x1a8732['idHopper']));},0xc7);delete _0xf0f107['actions'][_0x992563['actionid']];unlockQueueStatus(_0x3ed8d2,_0x992563['actionid']);});}else{loggerBooked[_0xd3de('0x49')]('[booked][unlock]');this[_0xd3de('0xbf')](this[_0xd3de('0x1c')][this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xbc')]]);hopperUtils[_0xd3de('0xdc')]({'active':![],'ContactId':this['actions'][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xdf')],'ListId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]]['ListId'],'VoiceQueueId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xe1')]||undefined,'CampaignId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x105')));delete this['actions'][_0x992563[_0xd3de('0xf4')]];unlockQueueStatus(_0x3ed8d2);}}else{loggerBooked[_0xd3de('0x49')](_0xd3de('0x106'));this['updateOriginated'](this[_0xd3de('0x1c')][this[_0xd3de('0xf2')][_0x992563['actionid']][_0xd3de('0xbc')]]);hopperUtils[_0xd3de('0xdc')]({'active':![],'ContactId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xdf')],'ListId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xe0')],'VoiceQueueId':this['actions'][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xe1')]||undefined,'CampaignId':this[_0xd3de('0xf2')][_0x992563['actionid']][_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x107')));delete this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]];unlockQueueStatus(_0x3ed8d2);}}else{loggerBooked[_0xd3de('0x49')](_0xd3de('0x108'));this[_0xd3de('0xbf')](this['voiceQueues'][this[_0xd3de('0xf2')][_0x992563['actionid']][_0xd3de('0xbc')]]);hopperUtils[_0xd3de('0xdc')]({'active':![],'ContactId':this[_0xd3de('0xf2')][_0x992563['actionid']][_0xd3de('0xdf')],'ListId':this['actions'][_0x992563['actionid']][_0xd3de('0xe0')],'VoiceQueueId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]]['VoiceQueueId']||undefined,'CampaignId':this[_0xd3de('0xf2')][_0x992563[_0xd3de('0xf4')]][_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x109')));delete this[_0xd3de('0xf2')][_0x992563['actionid']];unlockQueueStatus(_0x3ed8d2);}};Dialer[_0xd3de('0x80')][_0xd3de('0x2c')]=function(_0x8c153f){var _0xc3aa77=this[_0xd3de('0xf2')][_0x8c153f['actionid']];if(_0xc3aa77){delete this['actions'][_0x8c153f['actionid']];_0xc3aa77[_0xd3de('0xcb')]=moment()[_0xd3de('0x43')](_0xd3de('0xc0'));var _0x405532=_0xc3aa77['type']===_0xd3de('0xc9')?this[_0xd3de('0x1d')][_0xc3aa77[_0xd3de('0xbc')]]:this[_0xd3de('0x1c')][_0xc3aa77['getQueue']()];if(_0x8c153f['response']!==_0xd3de('0x10a')){this[_0xd3de('0xbf')](_0x405532);return this[_0xd3de('0x10b')](_0xc3aa77,_0x405532,_0x8c153f)[_0xd3de('0x9d')](loggerCatch('[callProgressDetecting]\x20'));}this['uniqueId'][_0x8c153f[_0xd3de('0xbe')]]=_0xc3aa77;}};Dialer[_0xd3de('0x80')][_0xd3de('0x35')]=function(_0x290e19){var _0x4bbb50=this;var _0x2e37af=this[_0xd3de('0xbd')][_0x290e19[_0xd3de('0xbe')]];var _0x251db1;if(!_[_0xd3de('0xf7')](_0x290e19)&&!_[_0xd3de('0xf7')](_0x290e19[_0xd3de('0x10c')])&&!_[_0xd3de('0xf7')](_0x290e19['variable'][_0xd3de('0x10d')])&&_0x290e19[_0xd3de('0x10e')]===_0xd3de('0x10f')&&_0x2e37af){if(_0x2e37af[_0xd3de('0x3e')]!==_0xd3de('0xc9')&&this[_0xd3de('0x1c')][_0x2e37af['queue']]['dialAMDActive']&&_0x290e19['value']===_0xd3de('0x110')){delete this[_0xd3de('0xbd')][_0x290e19[_0xd3de('0xbe')]];this[_0xd3de('0xbf')](this[_0xd3de('0x1c')][_0x2e37af['queue']]);this[_0xd3de('0x1c')][_0x2e37af['queue']][_0xd3de('0xc1')]+=0x1;this[_0xd3de('0x1c')][_0x2e37af[_0xd3de('0xbc')]]['outboundAnswerAgiCallsDay']+=0x1;_0x251db1=new Hangup(_0x2e37af,_0x290e19);_0x251db1[_0xd3de('0xd7')]=0x12;_0x251db1[_0xd3de('0x6c')]='HangupInAMD';_0x251db1[_0xd3de('0x111')]='AMD';ami[_0xd3de('0x3d')]('custom:amd',ut[_0xd3de('0x112')](_0x251db1,_0xd3de('0x113')));this[_0xd3de('0x114')](_0x251db1,_0xd3de('0x115'),_0xd3de('0x116'));}if(_0x2e37af['type']!==_0xd3de('0xc9')&&this[_0xd3de('0x1c')][_0x2e37af[_0xd3de('0xbc')]]['dialAMDActive']&&_0x290e19['value']===_0xd3de('0x117')){return new Promise(function(_0x38f496,_0x1989d1){delete _0x4bbb50[_0xd3de('0xbd')][_0x290e19['uniqueid']];_0x4bbb50[_0xd3de('0xbf')](_0x4bbb50[_0xd3de('0x1c')][_0x2e37af['queue']]);_0x4bbb50[_0xd3de('0x1c')][_0x2e37af[_0xd3de('0xbc')]][_0xd3de('0xc1')]+=0x1;_0x4bbb50[_0xd3de('0x1c')][_0x2e37af[_0xd3de('0xbc')]][_0xd3de('0x118')]+=0x1;var _0x23fe54=_0x4bbb50[_0xd3de('0x1c')][_0x2e37af[_0xd3de('0xbc')]];var _0x13eca6=new Hangup(_0x2e37af,_0x290e19);_0x13eca6[_0xd3de('0xd7')]=0x13;_0x13eca6[_0xd3de('0x6c')]=_0xd3de('0x119');_0x13eca6[_0xd3de('0x111')]=_0xd3de('0x11a');_0x13eca6[_0xd3de('0x11b')]+=0x1;_0x13eca6['countglobal']+=0x1;_0x13eca6[_0xd3de('0x113')]=!![];ami['emit'](_0xd3de('0x11c'),ut['buildObj'](_0x13eca6,_0xd3de('0x113')));hopperUtils['createHistory'](_0x13eca6)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x13eca6[_0xd3de('0x11d')]+_0x13eca6[_0xd3de('0x11e')]+_0x13eca6[_0xd3de('0x11f')]+_0x13eca6[_0xd3de('0x120')]+_0x13eca6[_0xd3de('0xd8')]+_0x13eca6[_0xd3de('0xeb')]+_0x13eca6[_0xd3de('0x11b')]+_0x13eca6['countagentrejectretry']>=_0x23fe54[_0xd3de('0x121')]){_0x4bbb50[_0xd3de('0x122')](_0x13eca6,_0x38f496,_0x1989d1,'reason19\x20machine....');}else{if(_0x13eca6['countmachineretry']>=_0x23fe54[_0xd3de('0x123')]){_0x4bbb50[_0xd3de('0x124')](_0x13eca6,_0x38f496,_0x1989d1,_0xd3de('0x125'));}else{hopperUtils[_0xd3de('0xdc')]({'active':![],'countmachineretry':_0x13eca6[_0xd3de('0x11b')],'scheduledat':moment()['add'](_0x23fe54['dialMachineRetryFrequency'],_0xd3de('0xde'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x13eca6[_0xd3de('0xdf')],'ListId':_0x13eca6[_0xd3de('0xe0')],'VoiceQueueId':_0x13eca6[_0xd3de('0xe1')]||undefined,'CampaignId':_0x13eca6[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x126')));_0x38f496({'reschedule':0x1});}}});}if(_0x2e37af[_0xd3de('0x3e')]===_0xd3de('0xc9')&&this['campaigns'][_0x2e37af[_0xd3de('0xbc')]][_0xd3de('0x127')]&&_0x290e19[_0xd3de('0x128')]===_0xd3de('0x110')){delete this[_0xd3de('0xbd')][_0x290e19[_0xd3de('0xbe')]];this[_0xd3de('0xbf')](this[_0xd3de('0x1d')][_0x2e37af[_0xd3de('0xbc')]]);_0x251db1=new Hangup(_0x2e37af,_0x290e19);_0x251db1[_0xd3de('0xd7')]=0x12;_0x251db1[_0xd3de('0x6c')]=_0xd3de('0x129');_0x251db1['membername']='AMD';ami['emit'](_0xd3de('0x11c'),ut['buildObj'](_0x251db1,'amd'));this['saveInDb'](_0x251db1,_0xd3de('0x12a'),_0xd3de('0x12b'));}if(_0x2e37af[_0xd3de('0x3e')]===_0xd3de('0xc9')&&this[_0xd3de('0x1d')][_0x2e37af[_0xd3de('0xbc')]][_0xd3de('0x127')]&&_0x290e19[_0xd3de('0x128')]==='MACHINE'){return new Promise(function(_0xd73f30,_0x9a4d81){delete _0x4bbb50[_0xd3de('0xbd')][_0x290e19['uniqueid']];_0x4bbb50[_0xd3de('0xbf')](_0x4bbb50['campaigns'][_0x2e37af[_0xd3de('0xbc')]]);_0x4bbb50[_0xd3de('0x1d')][_0x2e37af[_0xd3de('0xbc')]][_0xd3de('0xc1')]+=0x1;_0x4bbb50['campaigns'][_0x2e37af[_0xd3de('0xbc')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x43b758=_0x4bbb50['campaigns'][_0x2e37af[_0xd3de('0xbc')]];var _0x4a399f=new Hangup(_0x2e37af,_0x290e19);_0x4a399f[_0xd3de('0xd7')]=0x13;_0x4a399f[_0xd3de('0x6c')]=_0xd3de('0x119');_0x4a399f[_0xd3de('0x111')]=_0xd3de('0x11a');_0x4a399f[_0xd3de('0x11b')]+=0x1;_0x4a399f[_0xd3de('0xd3')]+=0x1;_0x4a399f[_0xd3de('0x113')]=!![];ami[_0xd3de('0x3d')](_0xd3de('0x11c'),ut[_0xd3de('0x112')](_0x4a399f,_0xd3de('0x113')));hopperUtils[_0xd3de('0xc6')](_0x4a399f)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x12c')));if(_0x4a399f['countbusyretry']+_0x4a399f['countcongestionretry']+_0x4a399f[_0xd3de('0x11f')]+_0x4a399f[_0xd3de('0x120')]+_0x4a399f[_0xd3de('0xd8')]+_0x4a399f[_0xd3de('0xeb')]+_0x4a399f['countmachineretry']+_0x4a399f[_0xd3de('0x12d')]>=_0x43b758[_0xd3de('0x121')]){_0x4bbb50['stateGlobal'](_0x4a399f,_0xd73f30,_0x9a4d81,_0xd3de('0x12e'));}else{if(_0x4a399f[_0xd3de('0x11b')]>=_0x43b758['dialMachineMaxRetry']){_0x4bbb50[_0xd3de('0x124')](_0x4a399f,_0xd73f30,_0x9a4d81,_0xd3de('0x125'));}else{hopperUtils[_0xd3de('0xdc')]({'active':![],'countmachineretry':_0x4a399f[_0xd3de('0x11b')],'scheduledat':moment()[_0xd3de('0xdd')](_0x43b758[_0xd3de('0x12f')],_0xd3de('0xde'))[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x4a399f[_0xd3de('0xdf')],'ListId':_0x4a399f[_0xd3de('0xe0')],'VoiceQueueId':_0x4a399f[_0xd3de('0xe1')]||undefined,'CampaignId':_0x4a399f[_0xd3de('0xe2')]||undefined})['catch'](loggerCatch('[rescheduleContact][Machine]'));_0xd73f30({'reschedule':0x1});}}});}}};Dialer[_0xd3de('0x80')][_0xd3de('0x130')]=function(_0x27cb6e){var _0x41bb13=this[_0xd3de('0xbd')][_0x27cb6e[_0xd3de('0xbe')]];var _0x47ef9e;if(_0x41bb13&&_0x41bb13[_0xd3de('0x3e')]==='ivr'){delete this['uniqueId'][_0x27cb6e['uniqueid']];this[_0xd3de('0xbf')](this[_0xd3de('0x1d')][_0x41bb13['queue']]);this[_0xd3de('0x1d')][_0x41bb13[_0xd3de('0xbc')]]['ivrAnswerCallsDay']+=0x1;_0x47ef9e=new Hangup(_0x41bb13,_0x27cb6e);hopperUtils[_0xd3de('0xc6')](_0x47ef9e)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x131')));hopperUtils['moveContactManagedDialer'](_0x47ef9e)['catch'](loggerCatch(_0xd3de('0x132')));}if(_0x41bb13&&_0x41bb13['type']!==_0xd3de('0xc9')&&isNotNull(this[_0xd3de('0x1c')][_0x41bb13[_0xd3de('0xbc')]]['dialQueueProject'])){delete this[_0xd3de('0xbd')][_0x27cb6e[_0xd3de('0xbe')]];this[_0xd3de('0xbf')](this['voiceQueues'][_0x41bb13[_0xd3de('0xbc')]]);this[_0xd3de('0x1c')][_0x41bb13[_0xd3de('0xbc')]][_0xd3de('0xc1')]+=0x1;this[_0xd3de('0x1c')][_0x41bb13[_0xd3de('0xbc')]]['outboundAnswerAgiCallsDay']+=0x1;_0x47ef9e=new Hangup(_0x41bb13,_0x27cb6e);_0x47ef9e['state']=0x10;_0x47ef9e[_0xd3de('0x6c')]=_0xd3de('0x133');_0x47ef9e['membername']=_0xd3de('0x134');hopperUtils[_0xd3de('0xc6')](_0x47ef9e)[_0xd3de('0x9d')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils[_0xd3de('0x135')](_0x47ef9e)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x132')));}if(_0x41bb13&&_0x41bb13['type']!==_0xd3de('0xc9')&&!isNotNull(this[_0xd3de('0x1c')][_0x41bb13[_0xd3de('0xbc')]]['dialQueueProject'])){delete this[_0xd3de('0xbd')][_0x27cb6e[_0xd3de('0xbe')]];this[_0xd3de('0xbf')](this[_0xd3de('0x1c')][_0x41bb13['queue']]);this['voiceQueues'][_0x41bb13[_0xd3de('0xbc')]][_0xd3de('0x136')]+=0x1;_0x47ef9e=new Hangup(_0x41bb13,_0x27cb6e);_0x47ef9e[_0xd3de('0xd7')]=0xc;_0x47ef9e[_0xd3de('0x6c')]=_0x27cb6e[_0xd3de('0x137')];_0x47ef9e[_0xd3de('0x111')]=_0xd3de('0x138');hopperUtils[_0xd3de('0xc6')](_0x47ef9e)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x131')));hopperUtils[_0xd3de('0x135')](_0x47ef9e)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x132')));}};Dialer['prototype']['syncQueueSummary']=function(_0x343331){var _0x47fd7b=this;if(!_0x47fd7b[_0xd3de('0x26')][_0x343331['name']]){_0x47fd7b[_0xd3de('0x26')][_0x343331[_0xd3de('0x45')]]={'running':![]};}else if(_0x47fd7b[_0xd3de('0x26')][_0x343331[_0xd3de('0x45')]][_0xd3de('0x139')]===!![]){return;}else if(_0x47fd7b[_0xd3de('0x26')][_0x343331['name']]['running']===![]){_0x47fd7b[_0xd3de('0x26')][_0x343331[_0xd3de('0x45')]]['running']=!![];}var _0x3e7792=_0x47fd7b[_0xd3de('0x1c')][_0x343331['name']];var _0x28691e=_0x3e7792[_0xd3de('0x68')]!==utils[_0xd3de('0x69')][_0xd3de('0x79')];var _0x342bfc=utils['isPreviewCampaign'](_0x3e7792);_0x3e7792['statusMessage']=utils[_0xd3de('0x13a')](_0x3e7792,_0x47fd7b[_0xd3de('0x1f')]);Promise[_0xd3de('0xa9')]()[_0xd3de('0x3b')](function(){if(_0x3e7792['statusMessage']===utils['CAMPAIGN_STATUS'][_0xd3de('0x79')]){if(_0x28691e){clearPredictiveAttributes(_0x3e7792);_0x343331[_0xd3de('0x23')]=undefined;_0x343331[_0xd3de('0x24')]=undefined;}if(_0x3e7792[_0xd3de('0x13b')]===utils[_0xd3de('0x69')][_0xd3de('0x79')]){_0x343331['available']=0x0;_0x343331[_0xd3de('0xf8')]=0x0;_0x343331[_0xd3de('0x13c')]=0x0;_0x343331[_0xd3de('0x13d')]=0x0;_0x343331['pTalking']=0x0;}}else if(_0x3e7792['statusMessage']===utils[_0xd3de('0x69')]['ACTIVE']&&!_0x342bfc){return _0x47fd7b[_0xd3de('0x8d')](_0x3e7792,!![])[_0xd3de('0x3b')](function(){return _0x47fd7b[_0xd3de('0x8d')](_0x3e7792,![]);})[_0xd3de('0x3b')](function(){return _0x47fd7b[_0xd3de('0xae')](_0x3e7792);})[_0xd3de('0x9d')](function(_0x2bb559){loggerSyncQueueSummary[_0xd3de('0x40')](_0xd3de('0x13e'),util[_0xd3de('0x42')](_0x2bb559,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x3e7792);});}else{clearPredictiveAttributes(_0x3e7792);}})[_0xd3de('0x3b')](function(){var _0x2f5b1f=_0x343331[_0xd3de('0x13f')](_0x3e7792);if(_0x2f5b1f||_0x3e7792[_0xd3de('0x140')]){_0x3e7792[_0xd3de('0x140')]=![];_0x343331[_0xd3de('0x141')](_0x3e7792);Object[_0xd3de('0x142')](_0x3e7792,_0x343331);emitOutboundVoiceQueueSummary(_0x343331);}_0x47fd7b[_0xd3de('0x26')][_0x3e7792[_0xd3de('0x45')]][_0xd3de('0x139')]=![];})[_0xd3de('0x9d')](function(_0x527c5f){logger['error'](_0xd3de('0x13e'),util[_0xd3de('0x42')](_0x527c5f,{'showHidden':![],'depth':null}));_0x47fd7b[_0xd3de('0x26')][_0x3e7792[_0xd3de('0x45')]][_0xd3de('0x139')]=![];});};Dialer[_0xd3de('0x80')][_0xd3de('0x31')]=_[_0xd3de('0x143')](function(){var _0x460793=_[_0xd3de('0x144')](this[_0xd3de('0x1c')],function(_0x195eb5){return _0x195eb5['dialPreviewRecallmeReminder'];});var _0x3bcc51=_[_0xd3de('0x144')](this[_0xd3de('0x1e')],function(_0x2e4c43){return _0x2e4c43[_0xd3de('0x145')]&&_0x2e4c43[_0xd3de('0x83')]==='reachable';});if(_0x460793[_0xd3de('0x96')]>0x0&&_0x3bcc51[_0xd3de('0x96')]>0x0){return Promise[_0xd3de('0xa9')]()['then'](cmHopper['handlePreviewRecallNotifications'](_[_0xd3de('0x146')](_0x460793,'id'),previewRecallmeReminderInterval,_[_0xd3de('0x146')](_0x3bcc51,'id')))[_0xd3de('0x3b')](function(_0x23d215){for(var _0x1ef83d=0x0;_0x1ef83d<_0x23d215[_0xd3de('0x96')];_0x1ef83d++){var _0x3d8973=_0x23d215[_0x1ef83d][_0xd3de('0x147')]['name'];if(_0x3d8973)io['to'](util[_0xd3de('0x43')](_0xd3de('0x148'),_0x3d8973))[_0xd3de('0x3d')](_0xd3de('0x149'),{'hopper':_0x23d215[_0x1ef83d]});}})['catch'](function(_0x1690f0){logger[_0xd3de('0x63')](_0xd3de('0x14a'),_0x1690f0);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0xd3de('0x80')]['loopClearZombieChannels']=function(){var _0x256050=this;setInterval(function(){_0x256050[_0xd3de('0x14b')](_0x256050['uniqueId'],_0xd3de('0x14c'));_0x256050[_0xd3de('0x14b')](_0x256050[_0xd3de('0xf2')],_0xd3de('0x14d'));},0x32c8);};Dialer[_0xd3de('0x80')][_0xd3de('0x14b')]=function(_0x2682e7,_0x20d1c5){var _0x2d1c7a=this;for(var _0x58fd0a in _0x2682e7){if(typeof _0x2682e7[_0x58fd0a]!==_0xd3de('0xa8')){this[_0xd3de('0x14e')][_0xd3de('0x14f')](function(){if(!_[_0xd3de('0xf7')](_0x2682e7[_0x58fd0a])){return ami[_0xd3de('0x9e')]({'action':_0xd3de('0x83'),'channel':_0x2682e7[_0x58fd0a][_0xd3de('0xf3')]})[_0xd3de('0x9d')](function(_0x5979ab){if(_0x5979ab[_0xd3de('0x68')]===_0xd3de('0x150')){setTimeout(function(){if(_0x2682e7[_0x58fd0a]&&_0x2682e7[_0x58fd0a][_0xd3de('0x3e')]!=='ivr'){_0x2d1c7a[_0xd3de('0xbf')](_0x2d1c7a[_0xd3de('0x1c')][_0x2682e7[_0x58fd0a][_0xd3de('0xbc')]]);logger[_0xd3de('0x63')](_0xd3de('0x151'),_0x20d1c5,_0x58fd0a,_0x2682e7[_0x58fd0a][_0xd3de('0xbc')]);delete _0x2682e7[_0x58fd0a];}if(_0x2682e7[_0x58fd0a]&&_0x2682e7[_0x58fd0a]['type']===_0xd3de('0xc9')){_0x2d1c7a[_0xd3de('0xbf')](_0x2d1c7a[_0xd3de('0x1d')][_0x2682e7[_0x58fd0a][_0xd3de('0xbc')]]);logger['error'](_0xd3de('0x152'),_0x20d1c5,_0x58fd0a,_0x2682e7[_0x58fd0a]['queue']);delete _0x2682e7[_0x58fd0a];}},0x2328);}});}});}}};Dialer[_0xd3de('0x80')][_0xd3de('0x153')]=function(_0x37a11f){return Promise['resolve']()[_0xd3de('0x3b')](voiceQueueRt['getVoiceQueueRtPauses'](_0x37a11f))['catch'](loggerCatch(_0xd3de('0x154')));};Dialer[_0xd3de('0x80')][_0xd3de('0xbf')]=function(_0x16d5ad){if(!_[_0xd3de('0x3c')](_0x16d5ad)&&_0x16d5ad!==null){if(typeof _0x16d5ad['originated']!==_0xd3de('0xa8')){if(_0x16d5ad[_0xd3de('0x155')]>0x0){_0x16d5ad[_0xd3de('0x155')]-=0x1;}else{logger[_0xd3de('0x63')](_0xd3de('0x156'));}}}else{logger[_0xd3de('0x63')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer['prototype']['loggerHandler']=function(_0x535a5a,_0x3b6096){var _0x435821=this;return function(_0x470a30){_0x435821[_0xd3de('0xbf')](_0x3b6096);logger['error'](_0x535a5a,util[_0xd3de('0x42')](_0x470a30,{'showHidden':![],'depth':null}));};};Dialer[_0xd3de('0x80')][_0xd3de('0x157')]=function(_0x11956a,_0x4bc21e,_0x5828d9){var _0x46bfb8={'state':0x19,'statedesc':_0xd3de('0x158')};this[_0xd3de('0xbf')](_0x4bc21e);this['saveInDb'](_['merge'](_0x46bfb8,_[_0xd3de('0x73')](_0x5828d9,[_0xd3de('0xdf'),'ListId',_0xd3de('0x159'),'VoiceQueueId',_0xd3de('0xe2')])),_0xd3de('0x15a'),_0xd3de('0x15b'));logger[_0xd3de('0x63')](_0x11956a);};Dialer[_0xd3de('0x80')]['saveInDb']=function(_0x17f43c,_0x9464f4,_0x2067ff){hopperUtils[_0xd3de('0xc6')](_0x17f43c)[_0xd3de('0x9d')](loggerCatch(_0x9464f4));hopperUtils[_0xd3de('0x135')](_0x17f43c)[_0xd3de('0x9d')](loggerCatch(_0x2067ff));};Dialer[_0xd3de('0x80')]['queueCallerAbandonCreateState']=function(_0x760673,_0x2c2a6d){hopperUtils['createHistory'](_0x760673)['catch'](loggerCatch(_0xd3de('0xc7')));if(_0x2c2a6d==0x0){hopperUtils[_0xd3de('0x135')](_0x760673)['catch'](loggerCatch(_0xd3de('0x15c')));}};Dialer['prototype']['checkPreviewRecallReminder']=function(_0x5a2ad5){return Promise['resolve']()[_0xd3de('0x3b')](cmHopper[_0xd3de('0x15d')](_0x5a2ad5['id'],previewRecallmeReminderInterval))['then'](function(_0x3760b7){for(var _0x35a957=0x0;_0x35a957<_0x3760b7[_0xd3de('0x96')];_0x35a957++){var _0x48bd4a=_0x3760b7[_0x35a957]['Agent'][_0xd3de('0x45')];if(_0x48bd4a)io['to'](util[_0xd3de('0x43')](_0xd3de('0x148'),_0x48bd4a))['emit'](_0xd3de('0x149'),{'hopper':_0x3760b7[_0x35a957]});}})[_0xd3de('0x9d')](function(){});};Dialer[_0xd3de('0x80')][_0xd3de('0xac')]=function(_0x52585c){var _0x320d47=this;return function(){_0x320d47[_0xd3de('0x15e')](_0x52585c);};};Dialer[_0xd3de('0x80')][_0xd3de('0x15f')]=function(_0xcc79fa,_0x20157e){var _0x39c976=this;var _0x246fe6=uuid['v4']();this['actions'][_0x246fe6]=new Action(_0xcc79fa,_0x20157e,_0x246fe6);return new Promise(function(_0x4447c1,_0x413e79){if(_[_0xd3de('0x3c')](_0xcc79fa)&&typeof _0xcc79fa!=='object'){return _0x413e79(msgResponse(_0xd3de('0x160'),_0xd3de('0x90'),_0xd3de('0x161')));}if(_[_0xd3de('0x3c')](_0x20157e[_0xd3de('0x162')])||_0x20157e[_0xd3de('0x162')]===null){return _0x413e79(msgResponse(_0xd3de('0x160'),_0xd3de('0x90'),_0xd3de('0x163')));}var _0x409212={'XMD-CALLERID':_0x39c976['actions'][_0x246fe6]['getCaller'](),'XMD-AGI':_0xcc79fa[_0xd3de('0x164')]?util[_0xd3de('0x43')](_0xd3de('0x165'),ipAgi,_0xcc79fa[_0xd3de('0x164')]):_0xd3de('0x166'),'XMD-AGIAFTER':_0xcc79fa[_0xd3de('0xc4')]?util[_0xd3de('0x43')]('\x22agi://%s/square,%s\x22',ipAgi,_0xcc79fa[_0xd3de('0xc4')]):'NONE','XMD-QUEUE':utils[_0xd3de('0x167')](_0xcc79fa)?util[_0xd3de('0x43')](_0xd3de('0x168'),_0xcc79fa[_0xd3de('0x45')],_0xcc79fa[_0xd3de('0x169')]||'',_0xcc79fa['dialAgiAfterHangupAgent']?'c':'',_0xcc79fa['dialQueueTimeout']||0x3):_0xd3de('0x166'),'XMD-CONTACTID':_0x20157e[_0xd3de('0xdf')],'XMD-CDRTYPE':'dialer','CALLERID(all)':_0x39c976[_0xd3de('0xf2')][_0x246fe6]['getCaller'](),'XMD-AMD':_0xcc79fa[_0xd3de('0x127')]?'ACTIVE':'NONE','XMD-DESTINATION':_0xd3de('0x10f')};if(_0xcc79fa[_0xd3de('0x127')]){_0x409212['XMD-AMDINITIALSILENCE']=_0xcc79fa['dialAMDInitialSilence']||0x9c4;_0x409212[_0xd3de('0x16a')]=_0xcc79fa[_0xd3de('0x16b')]||0x5dc;_0x409212[_0xd3de('0x16c')]=_0xcc79fa[_0xd3de('0x16d')]||0x320;_0x409212[_0xd3de('0x16e')]=_0xcc79fa[_0xd3de('0x16f')]||0x1388;_0x409212[_0xd3de('0x170')]=_0xcc79fa['dialAMDMinWordLength']||0x64;_0x409212[_0xd3de('0x171')]=_0xcc79fa[_0xd3de('0x172')]||0x32;_0x409212[_0xd3de('0x173')]=_0xcc79fa['dialAMDMaximumNumberOfWords']||0x3;_0x409212[_0xd3de('0x174')]=_0xcc79fa[_0xd3de('0x175')]||0x100;_0x409212[_0xd3de('0x176')]=_0xcc79fa['dialAMDMaximumWordLength']||0x1388;}if(utils[_0xd3de('0x167')](_0xcc79fa)){_0x409212[_0xd3de('0x177')]=_0x20157e['VoiceQueueId'];}else{_0x409212[_0xd3de('0x178')]=_0x20157e[_0xd3de('0xe2')];}var _0x1ae2fc=utils[_0xd3de('0x179')](_0x20157e['Contact']);Object[_0xd3de('0x142')](_0x409212,_0x1ae2fc);var _0x5292b8=_0x39c976['isTrunkReachable'](_0xcc79fa[_0xd3de('0x88')])?utils[_0xd3de('0x17a')](_0xcc79fa['Trunk'][_0xd3de('0x17b')],_0xcc79fa[_0xd3de('0x17c')],_0xcc79fa[_0xd3de('0x17d')]>0x0?utils['getCallerIdRandom'](_0xcc79fa[_0xd3de('0x17e')],_0xcc79fa[_0xd3de('0x17d')]):_0xcc79fa[_0xd3de('0x17e')]):utils[_0xd3de('0x17a')](_['isNil'](_0xcc79fa[_0xd3de('0x17f')])?_0xcc79fa[_0xd3de('0x88')]['callerid']:_0xcc79fa[_0xd3de('0x17f')][_0xd3de('0x17b')],_0xcc79fa[_0xd3de('0x17c')],_0xcc79fa['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0xd3de('0x180')](_0xcc79fa[_0xd3de('0x17e')],_0xcc79fa[_0xd3de('0x17d')]):_0xcc79fa[_0xd3de('0x17e')]);if(_0x5292b8){_0x409212[_0xd3de('0x181')]=_0x39c976[_0xd3de('0xf2')][_0x246fe6][_0xd3de('0x182')]=utils[_0xd3de('0x183')](_0x5292b8);_0x409212[_0xd3de('0x184')]=_0x20157e[_0xd3de('0x162')];}_0xcc79fa[_0xd3de('0x185')]=_0x409212;return ami[_0xd3de('0x9e')]({'actionid':_0x246fe6,'action':_0xd3de('0x160'),'channel':_0x39c976[_0xd3de('0x81')](_0xcc79fa[_0xd3de('0x88')])?util[_0xd3de('0x43')]('SIP/%s/%s%s',_0xcc79fa['Trunk'][_0xd3de('0x45')],isNotNull(_0xcc79fa['dialPrefix'])?_0xcc79fa[_0xd3de('0x186')][_0xd3de('0x187')]()||'':'',_0xcc79fa[_0xd3de('0x188')]>0x0?_0x20157e['phone'][_0xd3de('0x189')](_0xcc79fa[_0xd3de('0x188')]):_0x20157e[_0xd3de('0x162')]):util[_0xd3de('0x43')](_0xd3de('0x18a'),_[_0xd3de('0xf7')](_0xcc79fa[_0xd3de('0x17f')])?_0xcc79fa[_0xd3de('0x88')][_0xd3de('0x45')]:_0xcc79fa[_0xd3de('0x17f')]['name'],isNotNull(_0xcc79fa[_0xd3de('0x186')])?_0xcc79fa[_0xd3de('0x186')][_0xd3de('0x187')]()||'':'',_0xcc79fa[_0xd3de('0x188')]>0x0?_0x20157e['phone']['substring'](_0xcc79fa['dialCutDigit']):_0x20157e['phone']),'callerid':_0x5292b8,'Exten':_0xd3de('0x10f'),'Context':_0xd3de('0x18b'),'Priority':'1','variable':_0x409212,'timeout':(_0xcc79fa[_0xd3de('0x18c')]||0x1e)*0x3e8,'async':!![],'channelid':_0x246fe6})[_0xd3de('0x3b')](function(_0x3b4697){return _0x4447c1(_0x3b4697);})[_0xd3de('0x9d')](function(_0x4bb409){_0xcc79fa[_0xd3de('0x18d')]+=0x1;var _0x3a216d=new History(_0x39c976['actions'][_0x246fe6]);logger[_0xd3de('0x63')](util['format'](_0xd3de('0x18e'),JSON[_0xd3de('0x72')](_0x4bb409)));_0x3a216d[_0xd3de('0xd7')]=0xe;_0x3a216d['statedesc']=_0xd3de('0x18f');_0x3a216d['starttime']=moment()['format'](_0xd3de('0xc0'));_0x3a216d[_0xd3de('0x6d')]=_0x3a216d[_0xd3de('0x6e')];hopperUtils['createHistory'](_0x3a216d)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x190')));_0x39c976[_0xd3de('0x135')](_0x3a216d)[_0xd3de('0x9d')](loggerCatch('[originate][error]'))[_0xd3de('0x1a')](function(){delete _0x39c976[_0xd3de('0xf2')][_0x246fe6];return _0x413e79(msgResponse(_0xd3de('0x160'),'Error','originate\x20action\x20Error'));});});});};Dialer[_0xd3de('0x80')]['checkRetriveMax']=function(_0x46366b,_0x3ef715,_0x2954e1){var _0x2df1ea=new History(_0x3ef715);if(_0x2df1ea[_0xd3de('0x11d')]+_0x2df1ea['countcongestionretry']+_0x2df1ea[_0xd3de('0x11f')]+_0x2df1ea[_0xd3de('0x120')]+_0x2df1ea[_0xd3de('0xd8')]+_0x2df1ea[_0xd3de('0xeb')]+_0x2df1ea[_0xd3de('0x11b')]+_0x2df1ea[_0xd3de('0x12d')]>=_0x2954e1[_0xd3de('0x121')]-0x1){return!![];}switch(_0x46366b){case 0x3:if(_0x2df1ea[_0xd3de('0x11f')]>=_0x2954e1[_0xd3de('0x191')]-0x1){return!![];}hopperUtils[_0xd3de('0xdc')]({'active':![],'countnoanswerretry':_0x2df1ea[_0xd3de('0x11f')]+=0x1,'scheduledat':moment()[_0xd3de('0xdd')](_0x2954e1[_0xd3de('0x192')],'minutes')[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x2df1ea['ContactId'],'ListId':_0x2df1ea[_0xd3de('0xe0')],'VoiceQueueId':_0x2df1ea[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2df1ea[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x193')));break;case 0x5:if(_0x2df1ea[_0xd3de('0x11d')]>=_0x2954e1[_0xd3de('0x194')]-0x1){return!![];}hopperUtils[_0xd3de('0xdc')]({'active':![],'countbusyretry':_0x2df1ea[_0xd3de('0x11d')]+=0x1,'scheduledat':moment()[_0xd3de('0xdd')](_0x2954e1['dialBusyRetryFrequency'],'minutes')[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x2df1ea[_0xd3de('0xdf')],'ListId':_0x2df1ea['ListId'],'VoiceQueueId':_0x2df1ea[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2df1ea[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch('[rescheduleContact]\x20[Busy]'));break;case 0x8:if(_0x2df1ea[_0xd3de('0x11e')]>=_0x2954e1[_0xd3de('0x195')]-0x1){return!![];}hopperUtils[_0xd3de('0xdc')]({'active':![],'countcongestionretry':_0x2df1ea['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x2954e1[_0xd3de('0x196')],_0xd3de('0xde'))[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x2df1ea[_0xd3de('0xdf')],'ListId':_0x2df1ea[_0xd3de('0xe0')],'VoiceQueueId':_0x2df1ea[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2df1ea[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x197')));break;case 0x0:if(_0x2df1ea[_0xd3de('0x120')]>=_0x2954e1[_0xd3de('0x198')]-0x1){return!![];}else{hopperUtils[_0xd3de('0xdc')]({'active':![],'countnosuchnumberretry':_0x2df1ea[_0xd3de('0x120')]+=0x1,'scheduledat':moment()[_0xd3de('0xdd')](_0x2954e1['dialNoSuchNumberRetryFrequency'],_0xd3de('0xde'))[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x2df1ea['ContactId'],'ListId':_0x2df1ea[_0xd3de('0xe0')],'VoiceQueueId':_0x2df1ea['VoiceQueueId']||undefined,'CampaignId':_0x2df1ea[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x199')));}break;case 0xa:if(_0x2df1ea['countdropretry']>=_0x2954e1[_0xd3de('0xd9')]-0x1){return!![];}hopperUtils[_0xd3de('0xdc')]({'active':![],'countdropretry':_0x2df1ea[_0xd3de('0xd8')]+=0x1,'scheduledat':moment()[_0xd3de('0xdd')](_0x2954e1[_0xd3de('0xd4')],'minutes')[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x2df1ea[_0xd3de('0xdf')],'ListId':_0x2df1ea[_0xd3de('0xe0')],'VoiceQueueId':_0x2df1ea[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2df1ea[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x2df1ea['countabandonedretry']>=_0x2954e1[_0xd3de('0xec')]-0x1){return!![];}hopperUtils[_0xd3de('0xdc')]({'active':![],'countabandonedretry':_0x2df1ea[_0xd3de('0xeb')]+=0x1,'scheduledat':moment()[_0xd3de('0xdd')](_0x2954e1[_0xd3de('0xed')],_0xd3de('0xde'))[_0xd3de('0x43')](_0xd3de('0xc0')),'ContactId':_0x2df1ea['ContactId'],'ListId':_0x2df1ea['ListId'],'VoiceQueueId':_0x2df1ea[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2df1ea[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0xee')));break;case 0x13:if(_0x2df1ea[_0xd3de('0x11b')]>=_0x2954e1[_0xd3de('0x123')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x2df1ea['countmachineretry']+=0x1,'scheduledat':moment()['add'](_0x2954e1['dialMachineRetryFrequency'],_0xd3de('0xde'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2df1ea['ContactId'],'ListId':_0x2df1ea[_0xd3de('0xe0')],'VoiceQueueId':_0x2df1ea[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2df1ea[_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x126')));break;case 0x14:if(_0x2df1ea['countagentrejectretry']>=_0x2954e1[_0xd3de('0x19a')]-0x1){return!![];}hopperUtils[_0xd3de('0xdc')]({'active':![],'countagentrejectretry':_0x2df1ea['countagentrejectretry']+=0x1,'scheduledat':moment()[_0xd3de('0xdd')](_0x2954e1['dialAgentRejectRetryFrequency'],_0xd3de('0xde'))['format'](_0xd3de('0xc0')),'ContactId':_0x2df1ea[_0xd3de('0xdf')],'ListId':_0x2df1ea[_0xd3de('0xe0')],'VoiceQueueId':_0x2df1ea[_0xd3de('0xe1')]||undefined,'CampaignId':_0x2df1ea[_0xd3de('0xe2')]||undefined})['catch'](loggerCatch(_0xd3de('0x19b')));break;default:return!![];}};Dialer[_0xd3de('0x80')]['callProgressDetecting']=function(_0x2cd9d1,_0x5a0990,_0x173add){var _0x75793a=this;var _0x2a5681=new History(_0x2cd9d1);var _0x48fec5=![];var _0x28522b;var _0x2e6a59;return new Promise(function(_0x203582,_0x4f7626){if(_[_0xd3de('0x3c')](_0x5a0990)&&typeof _0x5a0990!==_0xd3de('0x19c')){return _0x4f7626(msgResponse(_0xd3de('0x19d'),_0xd3de('0x90'),'entity\x20is\x20undefine'));}if(_['isUndefined'](_0x173add)&&typeof _0x173add!==_0xd3de('0x19c')){return _0x4f7626(msgResponse(_0xd3de('0x19d'),'Failure','evt\x20is\x20undefine'));}hopperUtils[_0xd3de('0xd6')](_0x2a5681,_0x173add[_0xd3de('0xc2')],_0x5a0990)[_0xd3de('0x3b')](function(_0x28884a){if(_0x28884a['additional']==0x1)_0x48fec5=!![];switch(_0x173add[_0xd3de('0xc2')]){case'0':_0x5a0990[_0xd3de('0x19e')]+=0x1;_0x2a5681[_0xd3de('0xd7')]=0x0;_0x2a5681['statedesc']=_0xd3de('0x19f');_0x2a5681[_0xd3de('0x120')]+=0x1;_0x2a5681[_0xd3de('0xd3')]+=0x1;ami[_0xd3de('0x3d')](_0xd3de('0x1a0'),ut['buildObj'](_0x2cd9d1,'nosuchnumber'));_0x28522b=_0x5a0990[_0xd3de('0x1a1')];_0x2e6a59=_0x5a0990[_0xd3de('0xd5')];hopperUtils[_0xd3de('0xc6')](_0x2a5681)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x12c')));if(_0x75793a[_0xd3de('0x1a2')](0x0,_0x2cd9d1,_0x5a0990)&&!_0x48fec5){if(_0x2a5681['countnosuchnumberretry']>=_0x5a0990[_0xd3de('0x198')]){_0x75793a['createStateFinal'](_0x2a5681,_0x203582,_0x4f7626,_0xd3de('0x1a3'));}else{_0x75793a[_0xd3de('0x122')](_0x2a5681,_0x203582,_0x4f7626,_0xd3de('0x1a3'));}}break;case'3':_0x5a0990[_0xd3de('0x1a4')]+=0x1;_0x2a5681[_0xd3de('0xd7')]=0x3;_0x2a5681[_0xd3de('0x6c')]='NoAnswer';_0x2a5681['countnoanswerretry']+=0x1;_0x2a5681[_0xd3de('0xd3')]+=0x1;var _0x379a78=ut[_0xd3de('0x1a5')](_0x2cd9d1,_0x5a0990);ami['emit']('custom:agentnoanswer',_0x379a78);_0x28522b=_0x5a0990[_0xd3de('0x192')];_0x2e6a59=_0x5a0990[_0xd3de('0xd5')];hopperUtils[_0xd3de('0xc6')](_0x2a5681)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x1a6')));if(_0x75793a[_0xd3de('0x1a2')](0x3,_0x2cd9d1,_0x5a0990)&&!_0x48fec5){if(_0x2a5681['countnoanswerretry']>=_0x5a0990[_0xd3de('0x191')]){_0x75793a[_0xd3de('0x124')](_0x2a5681,_0x203582,_0x4f7626,'reason\x203\x20ringing\x20no\x20answer');}else{_0x75793a[_0xd3de('0x122')](_0x2a5681,_0x203582,_0x4f7626,_0xd3de('0x1a7'));}}break;case'5':_0x5a0990[_0xd3de('0x1a8')]+=0x1;_0x2a5681[_0xd3de('0xd7')]=0x5;_0x2a5681[_0xd3de('0x6c')]=_0xd3de('0x1a9');_0x2a5681['countbusyretry']+=0x1;_0x2a5681[_0xd3de('0xd3')]+=0x1;ami['emit'](_0xd3de('0x1aa'),ut['buildObj'](_0x2cd9d1,_0xd3de('0x1ab')));_0x28522b=_0x5a0990['dialBusyRetryFrequency'];_0x2e6a59=_0x5a0990[_0xd3de('0xd5')];hopperUtils[_0xd3de('0xc6')](_0x2a5681)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x1ac')));if(_0x75793a['checkRetriveMax'](0x5,_0x2cd9d1,_0x5a0990)&&!_0x48fec5){if(_0x2a5681[_0xd3de('0x11d')]>=_0x5a0990[_0xd3de('0x194')]){_0x75793a[_0xd3de('0x124')](_0x2a5681,_0x203582,_0x4f7626,_0xd3de('0x1ad'));}else{_0x75793a['stateGlobal'](_0x2a5681,_0x203582,_0x4f7626,'reason\x205\x20busy');}}break;case'8':_0x5a0990[_0xd3de('0x1ae')]+=0x1;_0x2a5681[_0xd3de('0xd7')]=0x8;_0x2a5681['statedesc']='Congestion';_0x2a5681[_0xd3de('0x11e')]+=0x1;_0x2a5681[_0xd3de('0xd3')]+=0x1;_0x28522b=_0x5a0990[_0xd3de('0x196')];_0x2e6a59=_0x5a0990[_0xd3de('0xd5')];ami['emit'](_0xd3de('0x1af'),ut[_0xd3de('0x112')](_0x2cd9d1,_0xd3de('0x1b0')));hopperUtils[_0xd3de('0xc6')](_0x2a5681)['catch'](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x75793a[_0xd3de('0x1a2')](0x8,_0x2cd9d1,_0x5a0990)&&!_0x48fec5){if(_0x2a5681['countcongestionretry']>=_0x5a0990[_0xd3de('0x195')]){_0x75793a[_0xd3de('0x124')](_0x2a5681,_0x203582,_0x4f7626,'reason\x208\x20congestion');}else{_0x75793a[_0xd3de('0x122')](_0x2a5681,_0x203582,_0x4f7626,_0xd3de('0x1b1'));}}break;case'11':_0x5a0990[_0xd3de('0x1b2')]+=0x1;_0x2a5681[_0xd3de('0xd7')]=0xb;_0x2a5681[_0xd3de('0x6c')]='Abandoned';_0x2a5681['countabandonedretry']+=0x1;_0x2a5681[_0xd3de('0xd3')]+=0x1;_0x28522b=_0x5a0990[_0xd3de('0xed')];_0x2e6a59=_0x5a0990[_0xd3de('0xd5')];hopperUtils[_0xd3de('0xc6')](_0x2a5681)[_0xd3de('0x9d')](loggerCatch('[syncAgentComplete][createHistory][11]'));if(_0x75793a[_0xd3de('0x1a2')](0xb,_0x2cd9d1,_0x5a0990)&&!_0x48fec5){if(_0x2a5681[_0xd3de('0xeb')]>=_0x5a0990[_0xd3de('0xec')]){_0x75793a['createStateFinal'](_0x2a5681,_0x203582,_0x4f7626,'reason\x2011\x20abandoned');}else{_0x75793a['stateGlobal'](_0x2a5681,_0x203582,_0x4f7626,'reason\x2011\x20abandoned');}}break;case'20':_0x5a0990[_0xd3de('0x1b3')]+=0x1;_0x2a5681[_0xd3de('0xd7')]=0x14;_0x2a5681['statedesc']=_0xd3de('0x1b4');_0x2a5681[_0xd3de('0x12d')]+=0x1;_0x2a5681[_0xd3de('0xd3')]+=0x1;_0x28522b=_0x5a0990['dialAgentRejectRetryFrequency'];_0x2e6a59=_0x5a0990[_0xd3de('0xd5')];ami[_0xd3de('0x3d')](_0xd3de('0x1b5'),ut[_0xd3de('0x112')](_0x2cd9d1,_0xd3de('0x1b6')));hopperUtils['createHistory'](_0x2a5681)[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x1b7')));if(_0x75793a[_0xd3de('0x1a2')](0x14,_0x2cd9d1,_0x5a0990)&&!_0x48fec5){if(_0x2a5681[_0xd3de('0x12d')]>=_0x5a0990[_0xd3de('0x19a')]){_0x75793a[_0xd3de('0x124')](_0x2a5681,_0x203582,_0x4f7626,'reason\x2020\x20agentreject');}else{_0x75793a[_0xd3de('0x122')](_0x2a5681,_0x203582,_0x4f7626,_0xd3de('0x1b8'));}}break;default:_0x5a0990['outboundUnknownCallsDay']+=0x1;_0x2a5681[_0xd3de('0xd7')]=0xc;_0x2a5681[_0xd3de('0x6c')]=_0x173add[_0xd3de('0xc2')];_0x28522b=_0x5a0990[_0xd3de('0x1b9')];_0x2e6a59=_0x5a0990[_0xd3de('0xd5')];hopperUtils['createHistory'](_0x2a5681)['catch'](loggerCatch(_0xd3de('0x1ba')));if(_0x75793a['checkRetriveMax'](_0x173add[_0xd3de('0xc2')],_0x2cd9d1,_0x5a0990)&&!_0x48fec5){if(_0x2a5681[_0xd3de('0x11d')]+_0x2a5681[_0xd3de('0x11e')]+_0x2a5681[_0xd3de('0x11f')]+_0x2a5681['countnosuchnumberretry']+_0x2a5681[_0xd3de('0xd8')]+_0x2a5681[_0xd3de('0xeb')]+_0x2a5681['countmachineretry']+_0x2a5681[_0xd3de('0x12d')]>=_0x5a0990[_0xd3de('0x121')]){_0x75793a[_0xd3de('0x122')](_0x2a5681,_0x203582,_0x4f7626,_0x173add[_0xd3de('0xc2')]);}else{_0x75793a['createStateFinal'](_0x2a5681,_0x203582,_0x4f7626,_0x173add['reason']);}}}})['then'](function(){if(_0x48fec5){hopperUtils[_0xd3de('0xe7')](_0x2a5681,_0x28522b,_0x2e6a59)['then'](function(){return _0x203582(0x1);});}});});};Dialer[_0xd3de('0x80')][_0xd3de('0x122')]=function(_0x78d8fb,_0x2e4ba3,_0x293ce3,_0x2c0ccd){var _0x395488=new Final(_0x78d8fb);_0x395488[_0xd3de('0xd7')]=0xf;_0x395488[_0xd3de('0x6c')]=_0xd3de('0x1bb');this[_0xd3de('0x124')](_0x395488,_0x2e4ba3,_0x293ce3,_0x2c0ccd);};Dialer[_0xd3de('0x80')][_0xd3de('0x124')]=function(_0x4d3b73,_0x3b10f5,_0x516255,_0x126c19){hopperUtils[_0xd3de('0x135')](_0x4d3b73)[_0xd3de('0x3b')](function(){return _0x3b10f5(msgResponse(_0xd3de('0x19d'),_0xd3de('0x10a'),_0x126c19));})['catch'](function(){return _0x516255(msgResponse(_0xd3de('0x1bc'),_0xd3de('0x90'),'contact\x20not\x20moved'));});};Dialer[_0xd3de('0x80')][_0xd3de('0xb0')]=function(_0xd04837){var _0x11746d=_0xd04837['dialPredictiveOptimizationPercentage']/0x64;var _0x3b60f7=_0xd04837[_0xd3de('0xcd')]/(_0xd04837['outboundDropCallsDayTimeout']+_0xd04837[_0xd3de('0xc1')]);var _0x390217=Math[_0xd3de('0x1bd')](_0xd04837[_0xd3de('0x1be')]*(_0xd04837[_0xd3de('0x1bf')]/0x64));var _0x2e1c69=Math[_0xd3de('0x1bd')](_0xd04837['predictiveIntervalAvailable']*(_0xd04837[_0xd3de('0x1c0')]/0x64));var _0x2540a4=_0xd04837[_0xd3de('0x1c1')]+_0xd04837[_0xd3de('0x13d')];var _0x153cc6=Math[_0xd3de('0x1c2')](_0xd04837['erlangCalls']*_0xd04837[_0xd3de('0x5f')]*_0xd04837['predictiveIntervalHitRate']*_0xd04837[_0xd3de('0x1c3')]);if(_['isUndefined'](_0xd04837[_0xd3de('0x24')])){if(!_['isUndefined'](_0xd04837[_0xd3de('0x23')])){_0xd04837['startPredictive']=undefined;loggerPredictive[_0xd3de('0x63')]('[startMethodPredictive][StartProgressive]',_0xd3de('0x1c4'));}if(!_[_0xd3de('0x3c')](_0xd04837[_0xd3de('0x62')])){loggerPredictive[_0xd3de('0x63')]('[startMethodPredictive][StartProgressive]',_0xd3de('0x1c5'));clearInterval(_0xd04837['handlePredictive']);_0xd04837['handlePredictive']=undefined;}_0xd04837[_0xd3de('0x24')]=moment()[_0xd3de('0x43')](_0xd3de('0xc0'));loggerPredictive[_0xd3de('0x49')](_0xd04837['name'],_0xd3de('0x1c6'),_0xd04837[_0xd3de('0x24')]);this['handlePower'](_0xd04837,0x1);}else if(ifInterval(_0xd04837[_0xd3de('0x1c7')],_0xd04837[_0xd3de('0x24')])){this[_0xd3de('0xb2')](_0xd04837,0x1);loggerPredictiveCalls[_0xd3de('0x49')](_0xd3de('0x1c8'),_0xd04837[_0xd3de('0x24')],_0xd04837[_0xd3de('0x45')]);_0xd04837['erlangCalls']=0x0;_0xd04837['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x11746d<_0x3b60f7&&_0xd04837[_0xd3de('0x1c9')]===_0xd3de('0x1ca')){clearPredictiveAttributes(_0xd04837);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x1cb'),_0xd3de('0x1cc'),_0x3b60f7,_0xd3de('0x24'),_0xd04837[_0xd3de('0x45')]);}else if(_0x153cc6<_0xd04837[_0xd3de('0xce')]&&_0xd04837[_0xd3de('0x1c9')]===_0xd3de('0x1ca')){clearPredictiveAttributes(_0xd04837);loggerPredictive['info'](_0xd3de('0x1cd'),_0xd3de('0x1ce'),_0x153cc6,'Drop\x20in\x20this\x20interval',_0xd04837[_0xd3de('0xce')],_0xd3de('0x24'),_0xd04837['name']);}else if(!ifInterval(_0xd04837[_0xd3de('0x1c7')],_0xd04837['startProgressive'])&&_['isUndefined'](_0xd04837['startPredictive'])&&!_[_0xd3de('0x3c')](_0xd04837[_0xd3de('0x24')])){_0xd04837['startPredictive']=moment()[_0xd3de('0x43')](_0xd3de('0xc0'));loggerPredictive[_0xd3de('0x49')](_0xd04837[_0xd3de('0x45')],_0xd3de('0x1cf'),_0xd04837['startPredictive']);hopperUtils[_0xd3de('0x1d0')](_0xd04837[_0xd3de('0x1c7')])[_0xd3de('0x3b')](this[_0xd3de('0x1d1')](_0xd04837))['then'](mergeDataErlangB(_0xd04837))[_0xd3de('0x3b')](this[_0xd3de('0x1d2')](_0xd04837))['catch'](loggerCatchPredictive(_0xd3de('0x1d3'),_0xd04837));}else if(!ifInterval(_0xd04837[_0xd3de('0x1c7')],_0xd04837['startPredictive'])){_0xd04837[_0xd3de('0xce')]=0x0;_0xd04837[_0xd3de('0x23')]=moment()['format'](_0xd3de('0xc0'));loggerPredictive[_0xd3de('0x49')](_0xd04837[_0xd3de('0x45')],_0xd3de('0x1d4'),_0xd04837[_0xd3de('0x23')]);clearInterval(_0xd04837[_0xd3de('0x62')]);_0xd04837[_0xd3de('0x62')]=undefined;hopperUtils[_0xd3de('0x1d0')](_0xd04837[_0xd3de('0x1c7')])['then'](this[_0xd3de('0x1d1')](_0xd04837))[_0xd3de('0x3b')](mergeDataErlangB(_0xd04837))[_0xd3de('0x3b')](this[_0xd3de('0x1d2')](_0xd04837))['catch'](loggerCatchPredictive(_0xd3de('0x1d5'),_0xd04837));}else if(_0xd04837['predictiveIntervalAvailable']&&_0x2540a4<_0xd04837[_0xd3de('0x1be')]-_0x2e1c69){clearPredictiveAttributes(_0xd04837);loggerPredictive[_0xd3de('0x49')](_0xd04837['name'],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x2540a4,_0xd3de('0x1d6'),_0xd04837[_0xd3de('0x1be')],'-',_0x2e1c69,'=',_0xd04837['predictiveIntervalAvailable']-_0x2e1c69,')');}else if(_0xd04837['predictiveIntervalAvailable']&&_0x2540a4>_0xd04837['predictiveIntervalAvailable']+_0x390217){clearPredictiveAttributes(_0xd04837);loggerPredictive[_0xd3de('0x49')](_0xd04837[_0xd3de('0x45')],_0xd3de('0x1d7'),_0x2540a4,_0xd3de('0x1d8'),_0xd04837['predictiveIntervalAvailable'],'+',_0x390217,'=',_0xd04837[_0xd3de('0x1be')]+_0x390217,')');}};Dialer[_0xd3de('0x80')][_0xd3de('0x1d1')]=function(_0x4b3a19){var _0x33d6f0=this;return function(_0x4d5bfa){return new Promise(function(_0x3364cf,_0x1b8d5d){_['merge'](_0x4b3a19,_0x4d5bfa[0x0]);if(checkGetDataPredictive(_0x4d5bfa[0x0])){var _0x464568=_0x4b3a19['predictiveIntervalAvailable']=_0x4b3a19[_0xd3de('0x13d')]+_0x4b3a19[_0xd3de('0x1c1')];var _0xe0ae4f=_0x4b3a19['dialPredictiveInterval']*0x3c;var _0x522e7e=_0x4d5bfa[0x0][_0xd3de('0x52')]+_0x4d5bfa[0x0][_0xd3de('0x50')];var _0xdca17c=(_0x4d5bfa[0x0]['predictiveIntervalAnsweredCalls']+_0x4d5bfa[0x0][_0xd3de('0x4d')]+_0x4d5bfa[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x4d5bfa[0x0]['predictiveIntervalTotalCalls'];_0x4b3a19['predictiveIntervalHitRate']=_0xdca17c>0x0?_0xdca17c:0x1;switch(_0x4b3a19[_0xd3de('0x1c9')]){case _0xd3de('0x1ca'):var _0x36d034=_0x4b3a19['dialPredictiveOptimizationPercentage']/0x64;return _0x33d6f0[_0xd3de('0x1d9')](_0x464568,_0xe0ae4f,_0x522e7e,_0xdca17c,_0x36d034)[_0xd3de('0x3b')](function(_0x5e902a){return _0x3364cf(_0x5e902a);});case _0xd3de('0x1da'):var _0x5029bf=_0x4b3a19[_0xd3de('0x1db')]/0x64;return _0x33d6f0['busyFactor'](_0x464568,_0xe0ae4f,_0x522e7e,_0xdca17c,_0x5029bf)[_0xd3de('0x3b')](function(_0x5adee1){return _0x3364cf(_0x5adee1);});default:return _0x1b8d5d(msgResponse(_0xd3de('0x1dc'),_0xd3de('0x90'),_0xd3de('0x1dd')));}}else{return _0x1b8d5d(msgResponse('[getDataPredictive]','Failure',_0xd3de('0x1de')));}});};};Dialer[_0xd3de('0x80')][_0xd3de('0x1df')]=function(_0x1477a5){var _0x1deff5=this;return function(_0x1ce759){return new Promise(function(_0xb0aff4,_0x4bc1db){_['merge'](_0x1477a5,_0x1ce759[0x0]);if(checkGetDataPredictive(_0x1ce759[0x0])){loggerPredictive['info'](JSON[_0xd3de('0x72')](_0x1ce759[0x0]));if(_0x1477a5[_0xd3de('0x1c9')]==='dropRate'){return _0x1deff5['getVoiceQueueRtPauses'](_0x1477a5['id'])[_0xd3de('0x3b')](function(_0x222b13){var _0x4ac3dc=_0x1477a5[_0xd3de('0x1e0')]-_0x222b13[0x0][_0xd3de('0x1e1')];var _0x2fd84e=_0x1477a5[_0xd3de('0x1c7')]*0x3c;var _0x5e17dd=_0x1ce759[0x0][_0xd3de('0x52')]+_0x1ce759[0x0][_0xd3de('0x50')];var _0x15ccb3=(_0x1ce759[0x0][_0xd3de('0x4c')]+_0x1ce759[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x1ce759[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x1ce759[0x0]['predictiveIntervalTotalCalls'];var _0x353e21=_0x1477a5[_0xd3de('0x1db')]/0x64;_0x1477a5['predictiveIntervalPauses']=_0x222b13[0x0][_0xd3de('0x1e1')]||0x0;_0x1477a5[_0xd3de('0x1e2')]=_0x15ccb3>0x0?_0x15ccb3:0x1;return _0x1deff5[_0xd3de('0x1d9')](_0x4ac3dc,_0x2fd84e,_0x5e17dd,_0x15ccb3,_0x353e21);})[_0xd3de('0x3b')](function(_0x1dd627){return _0xb0aff4(_0x1dd627);})[_0xd3de('0x9d')](function(_0x59d4ba){return _0x4bc1db(msgResponse('[CatchErlangB]',_0xd3de('0x90'),JSON['stringify'](_0x59d4ba)));});}if(_0x1477a5[_0xd3de('0x1c9')]===_0xd3de('0x1da')){return _0x1deff5['getVoiceQueueRtPauses'](_0x1477a5['id'])[_0xd3de('0x3b')](function(_0x2f8c3a){var _0x3db188=_0x1477a5[_0xd3de('0x1e0')]-_0x2f8c3a[0x0]['outboundQueuePauses'];var _0x5927ab=_0x1477a5[_0xd3de('0x1c7')]*0x3c;var _0x596279=_0x1ce759[0x0]['predictiveIntervalAvgTalktime']+_0x1ce759[0x0][_0xd3de('0x50')];var _0xbd6074=(_0x1ce759[0x0][_0xd3de('0x4c')]+_0x1ce759[0x0][_0xd3de('0x4d')]+_0x1ce759[0x0][_0xd3de('0x4e')])/_0x1ce759[0x0][_0xd3de('0x54')];var _0xcf68c1=_0x1477a5['dialPredictiveOptimizationPercentage']/0x64;_0x1477a5[_0xd3de('0x1e3')]=_0x2f8c3a[0x0][_0xd3de('0x1e1')]||0x0;_0x1477a5[_0xd3de('0x1e2')]=_0xbd6074>0x0?_0xbd6074:0x1;return _0x1deff5[_0xd3de('0x1e4')](_0x3db188,_0x5927ab,_0x596279,_0xbd6074,_0xcf68c1);})[_0xd3de('0x3b')](function(_0x2916ec){return _0xb0aff4(_0x2916ec);})['catch'](function(_0x12afa7){return _0x4bc1db(msgResponse(_0xd3de('0x1e5'),'Failure',JSON['stringify'](_0x12afa7)));});}}else{return _0x4bc1db(msgResponse(_0xd3de('0x1dc'),_0xd3de('0x90'),_0xd3de('0x1de')));}});};};Dialer[_0xd3de('0x80')][_0xd3de('0x1d2')]=function(_0x2e6fb2){var _0x3de5eb=this;return function(){var _0x50b348=0x0;var _0x30465e=Math[_0xd3de('0x1c2')](_0x2e6fb2[_0xd3de('0x5b')]*0x3e8);if(_0x30465e>0x0){_0x30465e=_0x30465e<0x64?0x64:_0x30465e;loggerPredictive[_0xd3de('0x49')](_0x2e6fb2[_0xd3de('0x45')],_0xd3de('0x1e6'),_0x30465e,_0xd3de('0x1e7'));_0x2e6fb2['handlePredictive']=setInterval(function(){_0x3de5eb['handlePredictive'](_0x2e6fb2);loggerPredictiveCalls[_0xd3de('0x49')](_0xd3de('0x1e8'),_0x50b348+=0x1);},_0x30465e);}else{loggerPredictive[_0xd3de('0x49')](_0x2e6fb2[_0xd3de('0x45')],_0xd3de('0x1e9'));}};};Dialer[_0xd3de('0x80')][_0xd3de('0x1ea')]=function(_0x4f9ea9,_0x5c76e7){var _0x272f99=this;return function(_0x2649c7){if(_[_0xd3de('0x47')](_0x2649c7)){if(_[_0xd3de('0xf7')](_0x5c76e7[_0xd3de('0x159')])||!_0x5c76e7[_0xd3de('0x1eb')]){if(_0x4f9ea9[_0xd3de('0xaf')]===_0xd3de('0xb')){_0x4f9ea9[_0xd3de('0x6f')]=_[_0xd3de('0x3c')](_0x4f9ea9[_0xd3de('0x6f')])?!![]:_0x4f9ea9[_0xd3de('0x6f')];var _0x34d918=uuid['v4']();_0x272f99[_0xd3de('0xf2')][_0x34d918]=new Action(_0x4f9ea9,_0x5c76e7,_0x34d918);loggerBooked['info'](_0xd3de('0x1ec'),_0x34d918,_0xd3de('0x1ed'),JSON['stringify'](_0x4f9ea9[_0xd3de('0x6f')]),_0xd3de('0x1ee'),_0x4f9ea9[_0xd3de('0x45')]);if(_0x4f9ea9[_0xd3de('0x6f')]){_0x4f9ea9[_0xd3de('0x6f')]=![];_0x272f99[_0xd3de('0xfb')][_0x272f99[_0xd3de('0xf2')][_0x34d918]['queue']]=[];ami[_0xd3de('0x9e')]({'actionid':_0x34d918,'action':_0xd3de('0x1ef'),'queue':_0x4f9ea9[_0xd3de('0x45')]})[_0xd3de('0x9d')](function(){_0x272f99[_0xd3de('0xbf')](_0x4f9ea9);hopperUtils[_0xd3de('0xdc')]({'active':![],'ContactId':_0x272f99[_0xd3de('0xf2')][_0x34d918][_0xd3de('0xdf')],'ListId':_0x272f99[_0xd3de('0xf2')][_0x34d918]['ListId'],'VoiceQueueId':_0x272f99[_0xd3de('0xf2')][_0x34d918]['VoiceQueueId']||undefined,'CampaignId':_0x272f99[_0xd3de('0xf2')][_0x34d918][_0xd3de('0xe2')]||undefined})['catch'](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x272f99[_0xd3de('0xf2')][_0x34d918];});}else{loggerBooked[_0xd3de('0x49')](_0xd3de('0x1f0'),JSON[_0xd3de('0x72')](_0x4f9ea9[_0xd3de('0x6f')]),_0xd3de('0x1ee'),_0x4f9ea9[_0xd3de('0x45')]);_0x272f99['updateOriginated'](_0x4f9ea9);hopperUtils[_0xd3de('0xdc')]({'active':![],'ContactId':_0x272f99[_0xd3de('0xf2')][_0x34d918]['ContactId'],'ListId':_0x272f99[_0xd3de('0xf2')][_0x34d918]['ListId'],'VoiceQueueId':_0x272f99[_0xd3de('0xf2')][_0x34d918][_0xd3de('0xe1')]||undefined,'CampaignId':_0x272f99[_0xd3de('0xf2')][_0x34d918][_0xd3de('0xe2')]||undefined})[_0xd3de('0x9d')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x272f99[_0xd3de('0xf2')][_0x34d918];}}else{return _0x272f99[_0xd3de('0x15f')](_0x4f9ea9,_0x5c76e7);}}else{if(utils[_0xd3de('0x60')](undefined,_0x5c76e7[_0xd3de('0x1f1')])<_0x4f9ea9[_0xd3de('0x1f2')]*0x3c){if(_0x5c76e7[_0xd3de('0x147')]&&!_0x5c76e7[_0xd3de('0x147')][_0xd3de('0x1f3')]){_0x272f99['preview'][_0xd3de('0xfc')](_0x5c76e7['id'])['finally'](function(){_0x272f99[_0xd3de('0xbf')](_0x4f9ea9);});}else{hopperUtils[_0xd3de('0x1f4')]({'active':![]},_0x5c76e7['id'],0x1)[_0xd3de('0x1a')](function(){_0x272f99[_0xd3de('0xbf')](_0x4f9ea9);});}}else{_0x4f9ea9['outboundReCallsDay']+=0x1;_0x272f99[_0xd3de('0xbf')](_0x4f9ea9);if(_0x4f9ea9[_0xd3de('0x1f5')]){hopperUtils[_0xd3de('0xdc')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x5c76e7[_0xd3de('0xdf')],'ListId':_0x5c76e7[_0xd3de('0xe0')],'VoiceQueueId':_0x5c76e7['VoiceQueueId']||undefined,'CampaignId':_0x5c76e7[_0xd3de('0xe2')]||undefined})['catch'](loggerCatch('[rescheduleContact][dialRecallInQueue]'));hopperUtils[_0xd3de('0xc6')](createObjHistory(_0x4f9ea9,_0x5c76e7,utils[_0xd3de('0x69')][_0xd3de('0x1f6')],0x17,'RecallInQueue'))[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x1f7')));}else{_0x272f99[_0xd3de('0x114')](createObjHistory(_0x4f9ea9,_0x5c76e7,utils[_0xd3de('0x69')]['RECALL_TIMEOUT'],0x16,_0xd3de('0x1f8')),_0xd3de('0x1f9'),'[Originate][HistoryRecallClose]');}}}}else{_0x4f9ea9[_0xd3de('0x1fa')]+=0x1;_0x272f99[_0xd3de('0x114')](createObjHistory(_0x4f9ea9,_0x5c76e7,utils['CAMPAIGN_STATUS'][_0xd3de('0x1fb')],0xd,_0xd3de('0x1fc')),_0xd3de('0x1fd'),_0xd3de('0x1fe'));throw _0xd3de('0x1ff');}};};Dialer['prototype'][_0xd3de('0x15e')]=function(_0x32e741){var _0x1245aa=this;var _0x32ee21=_0x32e741['limitCalls']-_0x32e741[_0xd3de('0x155')];emitCampaignSummary(_0x32e741);if(_0x32ee21>0x0&&_0x32e741[_0xd3de('0x66')]==0x0){if(_0x32ee21>this[_0xd3de('0x20')]){_0x32ee21=this[_0xd3de('0x20')];}_0x32e741[_0xd3de('0x66')]=0x1;hopperUtils[_0xd3de('0x200')](_0x32e741,_0x32ee21)[_0xd3de('0x3b')](function(_0x549fc7){_0x32e741['temp']=0x0;if(_0x549fc7){if(!utils[_0xd3de('0x201')](_0x549fc7)){_0x32e741[_0xd3de('0x68')]=utils[_0xd3de('0x69')][_0xd3de('0x6b')];logger[_0xd3de('0x49')](_0xd3de('0x202')+_0x32e741['name']);}else{_0x32e741[_0xd3de('0x155')]+=_0x549fc7['length'];_0x32e741[_0xd3de('0x68')]=utils[_0xd3de('0x69')][_0xd3de('0x203')];for(var _0x516b00=0x0;_0x516b00<_0x549fc7[_0xd3de('0x96')];_0x516b00+=0x1){_0x32e741['ivrTotalCallsDays']+=0x1;if(_[_0xd3de('0xf7')](_0x549fc7[_0x516b00])||_[_0xd3de('0xf7')](_0x549fc7[_0x516b00][_0xd3de('0x204')])||_['isNil'](_0x549fc7[_0x516b00][_0xd3de('0x162')])){_0x1245aa[_0xd3de('0x157')](_0xd3de('0x205'),_0x32e741,_0x549fc7[_0x516b00]);}else{hopperUtils[_0xd3de('0x206')](_['pick'](_0x549fc7[_0x516b00],[_0xd3de('0xe2'),_0xd3de('0x162')]))['then'](_0x1245aa['checkContactBlack'](_0x32e741,_0x549fc7[_0x516b00]))[_0xd3de('0x9d')](_0x1245aa[_0xd3de('0x207')](_0xd3de('0x208'),_0x32e741));}}}}})[_0xd3de('0x9d')](loggerGetContactDialer('[getContactCampaign2]',_0x32e741,_0x32ee21));}};Dialer['prototype'][_0xd3de('0xb2')]=function(_0x2fc26e,_0x1888af){var _0x1f1bfa=this;var _0x41ab14=[];if(_0x1888af<0x1||_0x2fc26e[_0xd3de('0xaf')]==='booked'){_0x1888af=0x1;}var _0x9c96bc=Math[_0xd3de('0x1c2')](_0x2fc26e[_0xd3de('0x1c1')]*_0x1888af)-_0x2fc26e['originated'];if(_0x2fc26e[_0xd3de('0x209')]>0x0){var _0x530bf4=_0x2fc26e[_0xd3de('0x209')]-_0x2fc26e[_0xd3de('0x155')]-_0x2fc26e['talking']-_0x2fc26e[_0xd3de('0x20a')];if(_0x9c96bc>_0x530bf4){_0x9c96bc=_0x530bf4;}}if(_0x9c96bc>0x0&&_0x2fc26e[_0xd3de('0x66')]==0x0){if(_0x2fc26e[_0xd3de('0xaf')]===_0xd3de('0xb')){_0x9c96bc=0x1;}if(_0x9c96bc>this['maxNumberOriginate']){_0x9c96bc=this[_0xd3de('0x20')];}for(var _0x2c3a16 in this[_0xd3de('0x1e')]){if(typeof this[_0xd3de('0x1e')][_0x2c3a16]!==_0xd3de('0xa8')){if(this[_0xd3de('0x1e')][_0x2c3a16]['state']===_0xd3de('0x20b')&&this[_0xd3de('0x1e')][_0x2c3a16][_0xd3de('0x83')]===_0xd3de('0x84')){_0x41ab14[_0xd3de('0x97')](this[_0xd3de('0x1e')][_0x2c3a16]['id']);}}}_0x2fc26e['temp']=0x1;hopperUtils[_0xd3de('0x20c')](_0x2fc26e,_0x41ab14,_0x9c96bc)[_0xd3de('0x3b')](function(_0x5990d7){_0x2fc26e['temp']=0x0;if(_0x5990d7){if(!utils[_0xd3de('0x201')](_0x5990d7)){hopperUtils[_0xd3de('0x20d')](_0x2fc26e)[_0xd3de('0x3b')](sendMessageReschedule(_0x2fc26e))[_0xd3de('0x9d')](loggerCatch(_0xd3de('0x20e')));}else{_0x2fc26e[_0xd3de('0x155')]+=_0x5990d7[_0xd3de('0x96')];_0x2fc26e[_0xd3de('0x68')]=_0x2fc26e[_0xd3de('0xaf')]===_0xd3de('0xb')?utils['CAMPAIGN_STATUS']['ACTIVE']:utils[_0xd3de('0x69')][_0xd3de('0x203')];for(var _0x5675b6=0x0;_0x5675b6<_0x5990d7['length'];_0x5675b6+=0x1){if(_[_0xd3de('0xf7')](_0x5990d7[_0x5675b6])||_[_0xd3de('0xf7')](_0x5990d7[_0x5675b6][_0xd3de('0x204')])||_[_0xd3de('0xf7')](_0x5990d7[_0x5675b6][_0xd3de('0x162')])){_0x1f1bfa['emptyContact']('[actionOriginate]\x20',_0x2fc26e,_0x5990d7[_0x5675b6]);}else{hopperUtils[_0xd3de('0x20f')](_['pick'](_0x5990d7[_0x5675b6],[_0xd3de('0xe1'),'phone']))[_0xd3de('0x3b')](_0x1f1bfa[_0xd3de('0x1ea')](_0x2fc26e,_0x5990d7[_0x5675b6]))[_0xd3de('0x9d')](_0x1f1bfa[_0xd3de('0x207')]('[actionOriginate]\x20',_0x2fc26e));}}}}})['catch'](loggerGetContactDialer(_0xd3de('0x210'),_0x2fc26e,_0x9c96bc));}};Dialer[_0xd3de('0x80')][_0xd3de('0x62')]=function(_0x394f25){if(_0x394f25[_0xd3de('0x209')]>0x0){var _0x38f2a4=_0x394f25[_0xd3de('0x209')]-_0x394f25[_0xd3de('0x155')]-_0x394f25[_0xd3de('0x13d')];if(_0x38f2a4>0x0&&_0x394f25['temp']==0x0){this[_0xd3de('0x211')](_0x394f25);}else{loggerPredictiveCalls['info']('[handlePredictive][limitChannel]');}}else{this[_0xd3de('0x211')](_0x394f25);}};Dialer[_0xd3de('0x80')][_0xd3de('0x211')]=function(_0xe9a933){var _0xf876e6=this;var _0x4339ba=[];_0xe9a933['originated']+=0x1;for(var _0x45d62b in this[_0xd3de('0x1e')]){if(typeof this[_0xd3de('0x1e')][_0x45d62b]!==_0xd3de('0xa8')){if(this[_0xd3de('0x1e')][_0x45d62b][_0xd3de('0xd7')]===_0xd3de('0x20b')&&this['agents'][_0x45d62b][_0xd3de('0x83')]===_0xd3de('0x84')){_0x4339ba[_0xd3de('0x97')](this[_0xd3de('0x1e')][_0x45d62b]['id']);}}}_0xe9a933['temp']=0x1;return this[_0xd3de('0x20c')](_0xe9a933['id'],_0x4339ba,0x1,_0xe9a933[_0xd3de('0x212')],_0xe9a933)[_0xd3de('0x3b')](function(_0x42814f){_0xe9a933[_0xd3de('0x66')]=0x1;if(_0x42814f){if(!utils['checkContactEmpty'](_0x42814f)){utils['checkContactLowerLimitOriginate'](_0xe9a933,0x1,0x0);return hopperUtils[_0xd3de('0x20d')](_0xe9a933)[_0xd3de('0x3b')](sendMessageReschedule(_0xe9a933))['catch'](loggerCatch(_0xd3de('0x20e')));}else{_0xe9a933['message']=utils[_0xd3de('0x69')]['RUNNING'];if(_[_0xd3de('0xf7')](_0x42814f[0x0])||_[_0xd3de('0xf7')](_0x42814f[0x0][_0xd3de('0x204')])||_['isNil'](_0x42814f[0x0]['phone'])){_0xf876e6[_0xd3de('0x157')](_0xd3de('0x205'),_0xe9a933,_0x42814f[0x0]);}else{return hopperUtils['checkIsBlackList'](_[_0xd3de('0x73')](_0x42814f[0x0],[_0xd3de('0xe1'),_0xd3de('0x162')]))[_0xd3de('0x3b')](_0xf876e6[_0xd3de('0x1ea')](_0xe9a933,_0x42814f[0x0]))[_0xd3de('0x9d')](_0xf876e6[_0xd3de('0x207')](_0xd3de('0x213'),_0xe9a933));}}}})[_0xd3de('0x9d')](loggerGetContactDialer(_0xd3de('0x214'),_0xe9a933,0x1));};Dialer[_0xd3de('0x80')][_0xd3de('0x1d9')]=function(_0xbe3665,_0x151e03,_0x362e19,_0x5b3e7d,_0x2fa103,_0xab692c){loggerPredictive[_0xd3de('0x49')](_0xd3de('0x215'));loggerPredictive['info'](_0xd3de('0x216'),_0xbe3665);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x217'),_0x151e03);loggerPredictive[_0xd3de('0x49')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x362e19);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x218'),_0x5b3e7d);loggerPredictive['info'](_0xd3de('0x219'),_0x2fa103);loggerPredictive['info']('---------------------------');return new Promise(function(_0x1d3735,_0x36ba17){if(_0xbe3665<=0x0||isNaN(_0xbe3665)){return _0x36ba17(msgResponse(_0xd3de('0x21a'),_0xd3de('0x7f'),'m\x20=\x20'+_0xbe3665));}if(_0x362e19<=0x0||isNaN(_0x362e19)){return _0x36ba17(msgResponse(_0xd3de('0x21a'),'Error',_0xd3de('0x21b')+_0x362e19));}if(_0x5b3e7d<=0x0||isNaN(_0x5b3e7d)){return _0x36ba17(msgResponse(_0xd3de('0x21a'),_0xd3de('0x7f'),_0xd3de('0x21c')+_0x5b3e7d));}if(_0x151e03<=0x0||isNaN(_0x151e03)){return _0x36ba17(msgResponse(_0xd3de('0x21a'),_0xd3de('0x7f'),'interval\x20=\x20'+_0x151e03));}if(_0x2fa103<=0x0||isNaN(_0x2fa103)){return _0x36ba17(msgResponse(_0xd3de('0x21a'),_0xd3de('0x7f'),_0xd3de('0x21d')+_0x2fa103));}_0xab692c=_0xab692c||0x0;var _0x56302d=0x1/_0x362e19;var _0x28c5b1=0x0;var _0x3e573e=0x0;var _0x51da73=0x0;var _0x596ba4=0x0;for(var _0xb68042=0x0;_0x51da73<_0x2fa103;_0xb68042+=0x1){_0x3e573e=_0xb68042/_0x151e03;_0x28c5b1=(_0x5b3e7d*_0x3e573e+_0xab692c)/_0x56302d;_0x51da73=utils[_0xd3de('0x21e')](_0x28c5b1,_0xbe3665);_0x596ba4=_0x28c5b1/_0xbe3665*(0x1-utils[_0xd3de('0x21e')](_0x28c5b1,_0xbe3665));}return _0x1d3735({'erlangCalls':_0xb68042,'erlangCallToSecond':_0x151e03/_0xb68042,'erlangAbandonmentRate':_0x51da73,'erlangBusyFactor':_0x596ba4});});};Dialer[_0xd3de('0x80')][_0xd3de('0x1e4')]=function(_0x2e40ea,_0x1e867d,_0x3014b4,_0x50e784,_0x267215,_0x1cb5c4){loggerPredictive[_0xd3de('0x49')]('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0xd3de('0x216'),_0x2e40ea);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x217'),_0x1e867d);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x21f'),_0x3014b4);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x218'),_0x50e784);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x220'),_0x267215);loggerPredictive[_0xd3de('0x49')](_0xd3de('0x53'));return new Promise(function(_0x2a220c,_0x22d565){if(_0x2e40ea<=0x0||isNaN(_0x2e40ea)){return _0x22d565(msgResponse(_0xd3de('0x221'),'Error',_0xd3de('0x222')+_0x2e40ea));}if(_0x3014b4<=0x0||isNaN(_0x3014b4)){return _0x22d565(msgResponse(_0xd3de('0x221'),_0xd3de('0x7f'),'Ts\x20=\x20'+_0x3014b4));}if(_0x50e784<=0x0||isNaN(_0x50e784)){return _0x22d565(msgResponse(_0xd3de('0x221'),_0xd3de('0x7f'),_0xd3de('0x21c')+_0x50e784));}if(_0x1e867d<=0x0||isNaN(_0x1e867d)){return _0x22d565(msgResponse(_0xd3de('0x221'),_0xd3de('0x7f'),_0xd3de('0x223')+_0x1e867d));}if(_0x267215<=0x0||isNaN(_0x267215)){return _0x22d565(msgResponse(_0xd3de('0x221'),_0xd3de('0x7f'),'Umin\x20=\x20'+_0x267215));}_0x1cb5c4=_0x1cb5c4||0x0;var _0x21553c=0x1/_0x3014b4;var _0x4e33db=0x0;var _0x480726=0x0;var _0x3092db=0x0;var _0x50c35c=0x0;for(var _0x13f3ae=0x0;_0x50c35c<_0x267215;_0x13f3ae+=0x1){_0x480726=_0x13f3ae/_0x1e867d;_0x4e33db=(_0x50e784*_0x480726+_0x1cb5c4)/_0x21553c;_0x3092db=utils[_0xd3de('0x21e')](_0x4e33db,_0x2e40ea);_0x50c35c=_0x4e33db/_0x2e40ea*(0x1-utils[_0xd3de('0x21e')](_0x4e33db,_0x2e40ea));}return _0x2a220c({'erlangCalls':_0x13f3ae,'erlangCallToSecond':_0x1e867d/_0x13f3ae,'erlangAbandonmentRate':_0x3092db,'erlangBusyFactor':_0x50c35c});});};module['exports']=Dialer;