Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / dialer / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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0x31')](this));ami['on'](_0x71c1('0x3a'),this[_0x71c1('0x3b')][_0x71c1('0x31')](this));ami['on']('queuestatuscomplete',this[_0x71c1('0x3c')][_0x71c1('0x31')](this));this['loopCampaigns']();this[_0x71c1('0x3d')]();RpcSetting[_0x71c1('0x3e')]()['then'](function(_0x21f235){previewRecallmeReminderInterval=_0x21f235[_0x71c1('0x3f')];});}function isNotNull(_0x29ce84){return _0x29ce84!==null&&!_[_0x71c1('0x40')](_0x29ce84);}function msgResponse(_0x51806e,_0x4a8412,_0x3b385b){return{'action':_0x51806e,'response':_0x4a8412,'message':_0x3b385b,'stack':_0x3b385b};}function emit(_0x3110a2,_0x213e4f,_0x384595){io['to'](_0x3110a2)[_0x71c1('0x41')](_0x213e4f,_0x384595);}function emitOutboundVoiceQueueSummary(_0x3e7a17){if(_0x3e7a17[_0x71c1('0x42')]==='outbound'){logger[_0x71c1('0x43')](_0x71c1('0x44'),util[_0x71c1('0x45')](_0x3e7a17,{'showHidden':![],'depth':null}));emit(util[_0x71c1('0x46')](_0x71c1('0x47'),_0x3e7a17['name']),_0x71c1('0x48'),_0x3e7a17);}}function checkGetDataPredictive(_0x57a596){if(isNotNull(_0x57a596)&&!_['isEmpty'](_0x57a596)){loggerPredictive[_0x71c1('0x49')](_0x71c1('0x4a'));loggerPredictive['info'](_0x71c1('0x4b'),_0x57a596[_0x71c1('0x4c')]);loggerPredictive['info'](_0x71c1('0x4d'),_0x57a596[_0x71c1('0x4e')]);loggerPredictive['info'](_0x71c1('0x4f'),_0x57a596[_0x71c1('0x50')]);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x51'),_0x57a596[_0x71c1('0x52')]);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x53'),_0x57a596['predictiveIntervalAvgHoldtime']);loggerPredictive['info'](_0x71c1('0x54'),_0x57a596[_0x71c1('0x55')]);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x56'));if(_0x57a596[_0x71c1('0x4c')]>0x0){if(!_[_0x71c1('0x40')](_0x57a596['predictiveIntervalAvgTalktime'])&&_0x57a596['predictiveIntervalAvgTalktime']>0x0){return!![];}loggerPredictive[_0x71c1('0x49')](_0x71c1('0x57'));if(!_[_0x71c1('0x40')](_0x57a596[_0x71c1('0x58')])&&_0x57a596[_0x71c1('0x58')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive[_0x71c1('0x49')](_0x71c1('0x59'));}}else{loggerPredictive[_0x71c1('0x49')](_0x71c1('0x5a'));}return![];}function mergeDataErlangB(_0x4aa925){return function(_0x349722){loggerPredictive[_0x71c1('0x49')](_0x71c1('0x5b'));loggerPredictive[_0x71c1('0x49')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x349722[_0x71c1('0x5c')]);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x5d'),_0x349722[_0x71c1('0x5e')]);loggerPredictive['info']('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x349722[_0x71c1('0x5f')]);loggerPredictive['info'](_0x71c1('0x60'),_0x349722[_0x71c1('0x61')]);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x62'),_0x349722['erlangAbandonmentRate']);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x56'));_['merge'](_0x4aa925,_0x349722);};}function ifInterval(_0x215623,_0x29bb7e){if(_[_0x71c1('0x40')](_0x29bb7e)){return![];}return utils[_0x71c1('0x63')](undefined,_0x29bb7e)<_0x215623*0x3c;}function clearPredictiveAttributes(_0x5c210e){if(_0x5c210e[_0x71c1('0x64')]){_0x5c210e[_0x71c1('0x64')]=undefined;loggerPredictive['debug'](_0x5c210e[_0x71c1('0x65')],_0x71c1('0x66'));}if(_0x5c210e['startPredictive']){_0x5c210e[_0x71c1('0x2b')]=undefined;loggerPredictive[_0x71c1('0x43')](_0x5c210e['name'],'startPredictive\x20value\x20cleared');}if(_0x5c210e[_0x71c1('0x67')]){clearInterval(_0x5c210e['handlePredictive']);_0x5c210e['handlePredictive']=undefined;loggerPredictive['debug'](_0x5c210e[_0x71c1('0x65')],_0x71c1('0x68'));}}function loggerCatchPredictive(_0x24105c,_0x3be32b){return function(_0x327d41){loggerPredictive['error'](_0x3be32b[_0x71c1('0x65')],_0x24105c);loggerPredictive[_0x71c1('0x69')](_0x327d41[_0x71c1('0x6a')]);clearPredictiveAttributes(_0x3be32b);};}function loggerCatch(_0x2fe829){return function(_0x2dd635){logger[_0x71c1('0x69')](_0x2fe829,util[_0x71c1('0x45')](_0x2dd635,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x7c7371,_0x514591,_0x468c0e){return function(_0x49e2da){utils['checkContactLowerLimitOriginate'](_0x514591,_0x468c0e,0x0);_0x514591[_0x71c1('0x6b')]=0x0;logger['error'](_0x7c7371,util['inspect'](_0x49e2da,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x185d3e){return function(_0x39b9e3){if(isNotNull(_0x39b9e3)&&isNotNull(_0x39b9e3[0x0])){if(_0x39b9e3[0x0][_0x71c1('0x6c')]>0x0){_0x185d3e[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')]['CONTACTS_RESCHEDULED'];logger[_0x71c1('0x49')](_0x71c1('0x6f')+_0x185d3e[_0x71c1('0x65')],_0x39b9e3[0x0][_0x71c1('0x6c')],_0x71c1('0x70'));}else{_0x185d3e[_0x71c1('0x6d')]=utils['CAMPAIGN_STATUS'][_0x71c1('0x71')];logger['info'](_0x71c1('0x72')+_0x185d3e[_0x71c1('0x65')]);}}};}function createObjHistory(_0x25e3ee,_0x35d3a3,_0x578cd5,_0x4bf4ad,_0x5d0871){_0x25e3ee[_0x71c1('0x6d')]=_0x578cd5;var _0x26f199=new Action(_0x25e3ee,_0x35d3a3);var _0x399be7=new History(_0x26f199);_0x399be7[_0x71c1('0x73')]=_0x4bf4ad;_0x399be7[_0x71c1('0x74')]=_0x5d0871;_0x399be7[_0x71c1('0x75')]=_0x26f199[_0x71c1('0x76')];return _0x399be7;}function unlockQueueStatus(_0x5d877b,_0x25e1b5){setTimeout(function(){if(_[_0x71c1('0x40')](_0x5d877b[_0x71c1('0x77')])){loggerBooked[_0x71c1('0x69')](_0x71c1('0x78'),_0x25e1b5);}_0x5d877b[_0x71c1('0x77')]=!![];loggerBooked['info'](_0x71c1('0x79'),_0x25e1b5,JSON[_0x71c1('0x7a')](_[_0x71c1('0x7b')](_0x5d877b,['name',_0x71c1('0x77')])));},0x1f3);}function checkInterval(_0x26080b){return function(){if(!isNotNull(_0x26080b[_0x71c1('0x7c')])){_0x26080b[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')]['NULL_INTERVAL'];throw _0x26080b[_0x71c1('0x65')]+_0x71c1('0x7d');}if(!isNotNull(_0x26080b[_0x71c1('0x7c')]['Intervals'])){_0x26080b[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')]['NULL_INTERVAL'];throw _0x26080b[_0x71c1('0x65')]+_0x71c1('0x7d');}if(!isNotNull(_[_0x71c1('0x7e')](_0x26080b[_0x71c1('0x7c')][_0x71c1('0x7f')]))){_0x26080b['message']=utils[_0x71c1('0x6e')]['NULL_INTERVAL'];throw _0x26080b[_0x71c1('0x65')]+_0x71c1('0x7d');}};}function checkIsIVRCampaignActive(_0x3b360a){return function(){if(!utils['isIVRCampaignActive'](_0x3b360a)){_0x3b360a[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')][_0x71c1('0x80')];throw _0x3b360a['name']+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x1e1e87){if(utils[_0x71c1('0x81')](_0x1e1e87)){emit(util[_0x71c1('0x46')](_0x71c1('0x82'),_0x1e1e87[_0x71c1('0x65')]),_0x71c1('0x83'),_0x1e1e87);}}function loggerCatchQueueSummary(_0x5167c5,_0x1b0a03){return function(_0x4e47fc){clearPredictiveAttributes(_0x1b0a03);emitCampaignSummary(_0x1b0a03);loggerSyncQueueSummary[_0x71c1('0x43')](_0x5167c5,util[_0x71c1('0x45')](_0x4e47fc,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x8c0637){if(_0x8c0637[_0x71c1('0x84')]){if(_0x8c0637[_0x71c1('0x85')]===0x0){_0x8c0637[_0x71c1('0x84')]=![];_0x8c0637[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')][_0x71c1('0x80')];loggerSyncQueueSummary[_0x71c1('0x43')](_0x71c1('0x86'),_0x8c0637['name'],_0x71c1('0x87'));}else{_0x8c0637[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')][_0x71c1('0x88')];loggerSyncQueueSummary[_0x71c1('0x43')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x8c0637[_0x71c1('0x65')],_0x71c1('0x89'));}emitCampaignSummary(_0x8c0637);}}function myreject(_0x55d293){return function(_0x1cd6ed){return _0x55d293(msgResponse(_0x71c1('0x8a'),'Error',JSON['stringify'](_0x1cd6ed)));};}Dialer[_0x71c1('0x1c')]['isTrunkReachable']=function(_0x3d1595){return!_['isUndefined'](_0x3d1595)&&_0x3d1595&&!_[_0x71c1('0x40')](_0x3d1595[_0x71c1('0x65')])&&!_[_0x71c1('0x40')](_0x3d1595[_0x71c1('0x8b')])&&_0x3d1595[_0x71c1('0x8b')]&&(this[_0x71c1('0x25')][util[_0x71c1('0x46')](_0x71c1('0x8c'),_0x3d1595[_0x71c1('0x65')])][_0x71c1('0x8d')]===_0x71c1('0x8e')||this[_0x71c1('0x25')][util[_0x71c1('0x46')](_0x71c1('0x8c'),_0x3d1595[_0x71c1('0x65')])][_0x71c1('0x8d')]===_0x71c1('0x8f'));};Dialer[_0x71c1('0x1c')][_0x71c1('0x90')]=function(_0x313650){var _0x1e39ff=this;return function(){if(!_0x1e39ff['isTrunkReachable'](_0x313650[_0x71c1('0x91')])){if(!_0x1e39ff[_0x71c1('0x92')](_0x313650[_0x71c1('0x93')])){_0x313650[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')][_0x71c1('0x94')];throw _0x313650[_0x71c1('0x65')]+_0x71c1('0x95');}}};};Dialer[_0x71c1('0x1c')][_0x71c1('0x96')]=function(_0x361467,_0xc3b5bd,_0x3a0eea,_0xc28fd0){var _0x455dde=this;return function(){var _0x2d29a8=!![];return _0x455dde[_0x71c1('0x97')](_0x361467,_0xc3b5bd,_0x3a0eea,_0xc28fd0,_0x2d29a8);};};Dialer[_0x71c1('0x1c')][_0x71c1('0x98')]=function(_0x4696cf,_0x32a296,_0x5cf0d1,_0x30a6a2){var _0x294196=this;return function(){var _0xbf44cd=![];return _0x294196[_0x71c1('0x97')](_0x4696cf['Intervals'],_0x32a296,_0x5cf0d1,_0x30a6a2,_0xbf44cd);};};Dialer[_0x71c1('0x1c')]['ifTimeIvr']=function(_0x5ae8a7,_0xc68e8a,_0x23af99,_0x53ed38,_0x5aa9eb){var _0x2c79bf=[];return new Promise(function(_0x481fc4,_0x29c22e){if(!isNotNull(_0x5ae8a7)){_0x53ed38['message']=utils['CAMPAIGN_STATUS'][_0x71c1('0x99')];return _0x29c22e(msgResponse(_0x71c1('0x9a'),_0x71c1('0x9b'),_0x23af99+_0x71c1('0x9c')));}if(_[_0x71c1('0x7e')](_0x5ae8a7)){_0x53ed38[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')][_0x71c1('0x9d')];return _0x29c22e(msgResponse(_0x71c1('0x9a'),'Failure',_0x23af99+_0x71c1('0x9e')));}if(_0xc68e8a&&_[_0x71c1('0x40')](config['timezones'][_0xc68e8a])){_0x53ed38[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')][_0x71c1('0x9f')];return _0x29c22e(msgResponse(_0x71c1('0x9a'),_0x71c1('0x9b'),_0x23af99+'\x20Timezone\x20unknow\x20'+_0xc68e8a));}if(_['isArray'](_0x5ae8a7)){for(var _0x192e74=0x0;_0x192e74<_0x5ae8a7[_0x71c1('0xa0')];_0x192e74+=0x1){_0x2c79bf[_0x71c1('0xa1')](ami[_0x71c1('0xa2')]({'action':_0x71c1('0xa3'),'command':util['format'](_0x71c1('0xa4'),_0x5ae8a7[_0x192e74][_0x71c1('0xa5')],!_[_0x71c1('0x40')](config[_0x71c1('0xa6')][_0xc68e8a])?_0xc68e8a:'')})[_0x71c1('0xa7')](function(_0x4be163){return _0x4be163['content'][_0x71c1('0xa8')](_0x71c1('0xa9'))>=0x0;})['catch'](myreject(_0x29c22e)));}}else{_0x2c79bf[_0x71c1('0xa1')](ami[_0x71c1('0xa2')]({'action':_0x71c1('0xa3'),'command':util[_0x71c1('0x46')](_0x71c1('0xa4'),_0x5ae8a7,!_['isUndefined'](config[_0x71c1('0xa6')][_0xc68e8a])?_0xc68e8a:'')})[_0x71c1('0xa7')](function(_0x5b1605){return _0x5b1605[_0x71c1('0xaa')][_0x71c1('0xa8')](_0x71c1('0xa9'))>=0x0;})[_0x71c1('0xab')](myreject(_0x29c22e)));}Promise[_0x71c1('0xac')](_0x2c79bf)[_0x71c1('0xa7')](function(_0x3d2d3a){var _0x4828ce=_['some'](_0x3d2d3a);if(_0x4828ce){return _0x481fc4(_0x4828ce);}else{_0x53ed38[_0x71c1('0x6d')]=_0x5aa9eb?utils[_0x71c1('0x6e')][_0x71c1('0xad')]:utils['CAMPAIGN_STATUS'][_0x71c1('0xae')];return _0x29c22e(msgResponse(_0x71c1('0xaf'),_0x71c1('0x9b'),_0x71c1('0xb0')+_0x5aa9eb+'\x20'+_0x23af99+_0x71c1('0xb1')+util[_0x71c1('0x45')](_0x5ae8a7,{'showHidden':![],'depth':null})+_0x71c1('0xb2')+_0xc68e8a));}})[_0x71c1('0xab')](function(_0x26f37a){return _0x29c22e(msgResponse('ifTime',_0x71c1('0x9b'),JSON['stringify'](_0x26f37a)));});});};Dialer[_0x71c1('0x1c')][_0x71c1('0xb3')]=function(){var _0x2e2ac5=this;return cmHopper['resetActiveCalls']({'active':![]},{'where':{'active':!![]}})['then'](function(){setInterval(function(){_0x2e2ac5['syncCampaigns']();},0x3e8);});};Dialer[_0x71c1('0x1c')]['syncCampaigns']=function(){var _0x37ccb0=this;var _0x150889;for(var _0x584063 in this[_0x71c1('0x23')]){if(typeof this['campaigns'][_0x584063]!=='undefined'){_0x150889=this[_0x71c1('0x23')][_0x584063];if(utils['isIVRCampaign'](_0x150889)&&utils['isIVRCampaignActive'](_0x150889)){_0x150889[_0x71c1('0x84')]=!![];Promise[_0x71c1('0xb4')]()[_0x71c1('0xa7')](checkIsIVRCampaignActive(_0x150889))[_0x71c1('0xa7')](checkInterval(_0x150889))[_0x71c1('0xa7')](_0x37ccb0[_0x71c1('0x90')](_0x150889))[_0x71c1('0xa7')](_0x37ccb0[_0x71c1('0x96')](_0x150889['dialGlobalInterval'],_0x150889['dialTimezone'],_0x150889[_0x71c1('0x65')],_0x150889))[_0x71c1('0xa7')](_0x37ccb0[_0x71c1('0x98')](_0x150889[_0x71c1('0x7c')],_0x150889[_0x71c1('0xb5')],_0x150889[_0x71c1('0x65')],_0x150889))[_0x71c1('0xa7')](_0x37ccb0[_0x71c1('0xb6')](_0x150889))[_0x71c1('0xab')](loggerCatchQueueSummary(_0x71c1('0xb7'),_0x150889));}else{notSendMessagesCampaign(_0x150889);}}}};Dialer[_0x71c1('0x1c')][_0x71c1('0xb8')]=function(_0x281a3f){if(_0x281a3f[_0x71c1('0xb9')]!==_0x71c1('0xb')){clearPredictiveAttributes(_0x281a3f);}switch(_0x281a3f[_0x71c1('0xb9')]){case'progressive':this[_0x71c1('0xba')](_0x281a3f,0x1);break;case _0x71c1('0xbb'):this[_0x71c1('0xba')](_0x281a3f,_0x281a3f[_0x71c1('0xbc')]);break;case'predictive':this[_0x71c1('0xb')](_0x281a3f);break;case _0x71c1('0xbd'):this[_0x71c1('0xba')](_0x281a3f,0x1);break;default:logger[_0x71c1('0x69')](_0x71c1('0xbe'),_0x281a3f['name'],_0x71c1('0xbf'));}};Dialer[_0x71c1('0x1c')][_0x71c1('0x9a')]=function(_0xe627d8,_0x330b84){var _0x546148=_0xe627d8[_0x71c1('0xb5')];var _0x26105c=_0x330b84?_0xe627d8['dialGlobalInterval']:_0xe627d8['Interval'][_0x71c1('0x7f')];logger[_0x71c1('0xc0')](_0x71c1('0xc1'),_0x26105c,_0x546148,_0xe627d8['name'],util[_0x71c1('0x46')]('Voice\x20Queue\x20%s\x20$s',_0xe627d8[_0x71c1('0x65')],_0xe627d8['id']));var _0x427c88=null;return Interval[_0x71c1('0xc2')](_0x26105c,_0x546148)[_0x71c1('0xa7')](function(_0x3230b2){if(_0x3230b2===!![]){return _0x3230b2;}else{_0xe627d8[_0x71c1('0x6d')]=_0x330b84?utils[_0x71c1('0x6e')]['OVERTIME_GLOBAL_INTERVAL']:utils[_0x71c1('0x6e')]['OVERTIME_INTERVAL'];_0x427c88=msgResponse(_0x71c1('0xaf'),_0x71c1('0x9b'),_0x71c1('0xb0')+_0x330b84+'\x20'+_0xe627d8[_0x71c1('0x65')]+_0x71c1('0xb1')+util[_0x71c1('0x45')](_0x26105c,{'showHidden':![],'depth':null})+_0x71c1('0xb2')+_0x546148);}if(_0x427c88!==null){logger[_0x71c1('0xc0')](_0x71c1('0xc3'),_0x427c88);_0x427c88[_0x71c1('0xc4')]=_0x330b84;throw _0x427c88;}})[_0x71c1('0xab')](function(_0x4fd5a2){logger[_0x71c1('0x69')](_0x71c1('0xc5'),_0x4fd5a2);throw msgResponse(_0x71c1('0x8a'),_0x71c1('0xc6'),util[_0x71c1('0x45')](_0x4fd5a2,{'showHidden':![],'depth':null}));});};Dialer[_0x71c1('0x1c')][_0x71c1('0x30')]=function(_0xc21335){if(this[_0x71c1('0x22')][_0xc21335[_0x71c1('0xc7')]]){if(this[_0x71c1('0x29')][_0xc21335['uniqueid']]&&this[_0x71c1('0x29')][_0xc21335[_0x71c1('0xc8')]]['type']!==_0x71c1('0xc9')){this[_0x71c1('0xca')](this[_0x71c1('0x22')][_0xc21335[_0x71c1('0xc7')]]);this[_0x71c1('0x29')][_0xc21335[_0x71c1('0xc8')]]['answertime']=moment()[_0x71c1('0x46')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer['prototype'][_0x71c1('0x36')]=function(_0x1d368f){var _0x29203b=this['uniqueId'][_0x1d368f[_0x71c1('0xc8')]];if(this['voiceQueues'][_0x1d368f[_0x71c1('0xc7')]]){if(_0x29203b&&_0x29203b['type']!=='ivr'){delete this[_0x71c1('0x29')][_0x1d368f[_0x71c1('0xc8')]];this[_0x71c1('0x22')][_0x1d368f[_0x71c1('0xc7')]][_0x71c1('0xcb')]+=0x1;var _0x826de2=new AgentComplete(_0x29203b,_0x1d368f);if(_0x1d368f[_0x71c1('0xcc')]===_0x71c1('0xcd')){_0x826de2[_0x71c1('0xce')]=this[_0x71c1('0x22')][_0x1d368f[_0x71c1('0xc7')]][_0x71c1('0xcf')]&&this['voiceQueues'][_0x1d368f[_0x71c1('0xc7')]][_0x71c1('0xd0')]?moment()[_0x71c1('0x46')](_0x71c1('0xd1')):undefined;}hopperUtils[_0x71c1('0xd2')](_0x826de2)[_0x71c1('0xab')](loggerCatch(_0x71c1('0xd3')));hopperUtils[_0x71c1('0xd4')](_0x826de2)[_0x71c1('0xab')](loggerCatch(_0x71c1('0xd5')));}}};Dialer[_0x71c1('0x1c')][_0x71c1('0x32')]=function(_0x56e03b){var _0x11b9cb=this[_0x71c1('0x29')][_0x56e03b['uniqueid']];var _0x41f10d=this;var _0x4d04d8=![];var _0x5ef143;var _0x32f02b;if(this[_0x71c1('0x22')][_0x56e03b['queue']]){if(_0x11b9cb&&_0x11b9cb[_0x71c1('0x42')]!==_0x71c1('0xc9')){delete this[_0x71c1('0x29')][_0x56e03b['uniqueid']];this[_0x71c1('0xca')](this['voiceQueues'][_0x56e03b[_0x71c1('0xc7')]]);_0x11b9cb[_0x71c1('0xd6')]=moment()['format'](_0x71c1('0xd1'));var _0x52dbab=new QueueCallerAbandon(_0x11b9cb,_0x56e03b);if(utils[_0x71c1('0x63')](_0x11b9cb['droptime'],_0x11b9cb[_0x71c1('0xd7')])>=_0x11b9cb[_0x71c1('0xd8')]){this['voiceQueues'][_0x56e03b[_0x71c1('0xc7')]]['predictiveIntervalDroppedCallsTimeout']+=0x1;this['voiceQueues'][_0x56e03b[_0x71c1('0xc7')]]['outboundDropCallsDayTimeout']+=0x1;this[_0x71c1('0x22')][_0x56e03b[_0x71c1('0xc7')]][_0x71c1('0xd9')]+=0x1;_0x52dbab['state']=0xa;_0x52dbab['statedesc']=_0x71c1('0xda');_0x52dbab[_0x71c1('0xdb')]=_0x71c1('0xdc');_0x52dbab[_0x71c1('0xce')]=this[_0x71c1('0x22')][_0x56e03b[_0x71c1('0xc7')]][_0x71c1('0xcf')]?moment()[_0x71c1('0x46')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x52dbab['countdropretry']+=0x1;_0x52dbab[_0x71c1('0xdd')]+=0x1;_0x5ef143=this[_0x71c1('0x22')][_0x56e03b['queue']]['dialDropRetryFrequency'];_0x32f02b=this[_0x71c1('0x22')][_0x56e03b[_0x71c1('0xc7')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0x71c1('0xde')](_0x52dbab,_0x52dbab['state'],_0x11b9cb[_0x71c1('0xdf')])['then'](function(_0x1216e8){_0x4d04d8=_0x1216e8[_0x71c1('0xe0')]==0x1;if(_0x52dbab[_0x71c1('0xe1')]>=_0x41f10d[_0x71c1('0x22')][_0x56e03b[_0x71c1('0xc7')]][_0x71c1('0xe2')]){_0x41f10d[_0x71c1('0xe3')](_0x52dbab,_0x1216e8['additional']);}else{hopperUtils[_0x71c1('0xe4')]({'active':![],'countdropretry':_0x52dbab[_0x71c1('0xe1')],'scheduledat':moment()[_0x71c1('0xe5')](_0x41f10d[_0x71c1('0x22')][_0x56e03b['queue']][_0x71c1('0xe6')],_0x71c1('0xe7'))[_0x71c1('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x11b9cb[_0x71c1('0xe8')],'ListId':_0x11b9cb[_0x71c1('0xe9')],'VoiceQueueId':_0x11b9cb[_0x71c1('0xea')]||undefined,'CampaignId':_0x11b9cb[_0x71c1('0xeb')]||undefined})['catch'](loggerCatch(_0x71c1('0xec')));var _0x39a626=new History(_0x52dbab);_0x39a626['state']=0xa;_0x39a626[_0x71c1('0x74')]=_0x71c1('0xda');_0x39a626[_0x71c1('0x76')]=moment()[_0x71c1('0x46')]('YYYY-MM-DD\x20HH:mm:ss');_0x39a626[_0x71c1('0x75')]=_0x39a626['starttime'];_0x39a626['calleridname']=_0x52dbab[_0x71c1('0xed')];_0x39a626[_0x71c1('0xee')]=_0x52dbab[_0x71c1('0xee')];hopperUtils[_0x71c1('0xd2')](_0x39a626)[_0x71c1('0xab')](loggerCatch(_0x71c1('0xef')));}})[_0x71c1('0xa7')](function(){if(_0x4d04d8)hopperUtils[_0x71c1('0xf0')](_0x52dbab,_0x5ef143,_0x32f02b)['then'](function(){return 0x1;});});}else{this[_0x71c1('0x22')][_0x56e03b[_0x71c1('0xc7')]][_0x71c1('0x52')]+=0x1;this[_0x71c1('0x22')][_0x56e03b[_0x71c1('0xc7')]]['outboundDropCallsDayCallersExit']+=0x1;_0x52dbab[_0x71c1('0x73')]=0xb;_0x52dbab[_0x71c1('0x74')]=_0x71c1('0xf1');_0x52dbab[_0x71c1('0xdb')]='CALLEREXIT';_0x52dbab[_0x71c1('0xf2')]+=0x1;_0x52dbab[_0x71c1('0xdd')]+=0x1;_0x5ef143=this[_0x71c1('0x22')][_0x56e03b[_0x71c1('0xc7')]][_0x71c1('0xf3')];_0x32f02b=this[_0x71c1('0x22')][_0x56e03b[_0x71c1('0xc7')]][_0x71c1('0xf4')];hopperUtils[_0x71c1('0xde')](_0x52dbab,_0x52dbab[_0x71c1('0x73')],_0x11b9cb[_0x71c1('0xdf')])[_0x71c1('0xa7')](function(_0x2cedcf){if(_0x52dbab['countabandonedretry']>=_0x41f10d[_0x71c1('0x22')][_0x56e03b['queue']][_0x71c1('0xf5')]){_0x41f10d[_0x71c1('0xe3')](_0x52dbab,_0x2cedcf['additional']);}else{hopperUtils[_0x71c1('0xe4')]({'active':![],'countabandonedretry':_0x52dbab[_0x71c1('0xf2')],'scheduledat':moment()[_0x71c1('0xe5')](_0x41f10d[_0x71c1('0x22')][_0x56e03b['queue']][_0x71c1('0xf3')],_0x71c1('0xe7'))[_0x71c1('0x46')](_0x71c1('0xd1')),'ContactId':_0x11b9cb[_0x71c1('0xe8')],'ListId':_0x11b9cb[_0x71c1('0xe9')],'VoiceQueueId':_0x11b9cb[_0x71c1('0xea')]||undefined,'CampaignId':_0x11b9cb[_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch('[rescheduleContact][Abandoned]'));var _0x1bea99=new History(_0x52dbab);_0x1bea99[_0x71c1('0x73')]=0xb;_0x1bea99['statedesc']=_0x71c1('0xf1');_0x1bea99[_0x71c1('0x76')]=moment()[_0x71c1('0x46')](_0x71c1('0xd1'));_0x1bea99[_0x71c1('0x75')]=_0x1bea99[_0x71c1('0x76')];_0x1bea99[_0x71c1('0xed')]=_0x52dbab[_0x71c1('0xed')];_0x1bea99['calleridnum']=_0x52dbab['calleridnum'];hopperUtils['createHistory'](_0x1bea99)[_0x71c1('0xab')](loggerCatch(_0x71c1('0xf6')));}})[_0x71c1('0xa7')](function(){if(_0x4d04d8)hopperUtils['swapAdditionalPhones'](_0x52dbab,_0x5ef143,_0x32f02b)['then'](function(){return 0x1;});});}}}};Dialer['prototype']['syncNewExten']=function(_0x3618ac){if(this[_0x71c1('0x28')][_0x3618ac[_0x71c1('0xc8')]]){this[_0x71c1('0x28')][_0x3618ac[_0x71c1('0xc8')]]['channel']=_0x3618ac['channel'];}if(this[_0x71c1('0x29')][_0x3618ac[_0x71c1('0xc8')]]){this[_0x71c1('0x29')][_0x3618ac[_0x71c1('0xc8')]][_0x71c1('0xf7')]=_0x3618ac['channel'];}};Dialer[_0x71c1('0x1c')][_0x71c1('0x3b')]=function(_0x1c37a5){if(!this[_0x71c1('0x28')][_0x1c37a5[_0x71c1('0xf8')]]){return;}var _0x3f0a71=this[_0x71c1('0x22')][this['actions'][_0x1c37a5[_0x71c1('0xf8')]]['queue']][_0x71c1('0xf9')]||_0x71c1('0xfa');if(_0x3f0a71===_0x71c1('0xfb')){if(this['actions'][_0x1c37a5['actionid']]&&_[_0x71c1('0xfc')](this[_0x71c1('0x28')][_0x1c37a5[_0x71c1('0xf8')]][_0x71c1('0xfd')])&&_0x1c37a5['status']==='1'&&_0x1c37a5[_0x71c1('0xfe')]==='0'){if(this[_0x71c1('0x24')][_0x1c37a5[_0x71c1('0xff')]]){if(!this['agents'][_0x1c37a5[_0x71c1('0xff')]][_0x71c1('0xfd')]){this['agents'][_0x1c37a5[_0x71c1('0xff')]][_0x71c1('0xfd')]=!![];this[_0x71c1('0x28')][_0x1c37a5[_0x71c1('0xf8')]][_0x71c1('0xfd')]=!![];this['actions'][_0x1c37a5['actionid']]['stateinterface']=_0x1c37a5[_0x71c1('0xff')];}}}}else if(_0x3f0a71===_0x71c1('0xfa')){if(this[_0x71c1('0x28')][_0x1c37a5['actionid']]){if(this['agents'][_0x1c37a5['stateinterface']]){this[_0x71c1('0x28')][_0x1c37a5[_0x71c1('0xf8')]][_0x71c1('0xff')]=_0x1c37a5['stateinterface'];if(_['isNil'](this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x1c37a5['actionid']][_0x71c1('0xc7')]])){this[_0x71c1('0x2d')][this['actions'][_0x1c37a5[_0x71c1('0xf8')]]['queue']]=[];}this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x1c37a5[_0x71c1('0xf8')]][_0x71c1('0xc7')]][_0x71c1('0xa1')](_['merge'](_[_0x71c1('0x7b')](this[_0x71c1('0x28')][_0x1c37a5[_0x71c1('0xf8')]],['idHopper',_0x71c1('0xff')]),{'status':_0x1c37a5[_0x71c1('0x8d')],'paused':_0x1c37a5['paused']}));}}}};Dialer[_0x71c1('0x1c')][_0x71c1('0x3c')]=function(_0x5d0fe1){if(!this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]]){return;}var _0x26d909=this;var _0x46a210=this[_0x71c1('0x22')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]];var _0x4db3de=_0x46a210[_0x71c1('0xf9')]||'rrmemory';if(_0x4db3de===_0x71c1('0xfb')){if(this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]]&&this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xff')]){this[_0x71c1('0x21')][_0x71c1('0x100')](this['actions'][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0x101')],this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xff')])[_0x71c1('0xab')](function(_0x3bd7fa){logger[_0x71c1('0x69')](_0x71c1('0x102'),util[_0x71c1('0x45')](_0x3bd7fa,{'showHidden':![],'depth':null}));})['finally'](function(){_0x26d909[_0x71c1('0xca')](_0x26d909[_0x71c1('0x22')][_0x26d909[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]);_0x26d909[_0x71c1('0x24')][_0x26d909[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xff')]][_0x71c1('0xfd')]=![];delete _0x26d909[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]];unlockQueueStatus(_0x46a210);});}else{this[_0x71c1('0xca')](this[_0x71c1('0x22')][this['actions'][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]);hopperUtils[_0x71c1('0xe4')]({'active':![],'ContactId':this['actions'][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xe8')],'ListId':this['actions'][_0x5d0fe1[_0x71c1('0xf8')]]['ListId'],'VoiceQueueId':this[_0x71c1('0x28')][_0x5d0fe1['actionid']][_0x71c1('0xea')]||undefined,'CampaignId':this[_0x71c1('0x28')][_0x5d0fe1['actionid']][_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch(_0x71c1('0x103')));delete this['actions'][_0x5d0fe1[_0x71c1('0xf8')]];unlockQueueStatus(_0x46a210);}}else if(_0x4db3de===_0x71c1('0xfa')){var _0x4e155a;if(this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]]&&!_[_0x71c1('0x7e')](this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]])){if(this[_0x71c1('0x2e')][_0x26d909[_0x71c1('0x28')][_0x5d0fe1['actionid']][_0x71c1('0xc7')]]){this['queueBookedRR'][_0x26d909[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]=this[_0x71c1('0x2e')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]]['queue']]?this[_0x71c1('0x2e')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]:this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]?this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]][_0x71c1('0x104')]||0x0:0x0;}this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x5d0fe1['actionid']][_0x71c1('0xc7')]][_0x71c1('0x104')]=this[_0x71c1('0x2e')][this['actions'][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]];for(var _0x41bdbe=0x0;_0x41bdbe<this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]]['queue']][_0x71c1('0xa0')];_0x41bdbe+=0x1){_0x4e155a=rr(this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]);this[_0x71c1('0x2e')][_0x26d909[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]=this[_0x71c1('0x2d')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]][_0x71c1('0x104')];if(_0x4e155a[_0x71c1('0x8d')]==='1'&&_0x4e155a[_0x71c1('0xfe')]==='0'){break;}}if(!_[_0x71c1('0xfc')](_0x4e155a)){this[_0x71c1('0x24')][_0x4e155a[_0x71c1('0xff')]][_0x71c1('0x105')]=_[_0x71c1('0x40')](this[_0x71c1('0x24')][_0x4e155a[_0x71c1('0xff')]]['unlockRR'])?!![]:this[_0x71c1('0x24')][_0x4e155a[_0x71c1('0xff')]][_0x71c1('0x105')];}loggerBooked[_0x71c1('0x49')](_0x71c1('0x106'),_0x5d0fe1['actionid'],'Agent:\x20',JSON[_0x71c1('0x7a')](_[_0x71c1('0x7b')](this[_0x71c1('0x24')][_0x4e155a[_0x71c1('0xff')]],['name','unlockRR'])),_0x71c1('0x107'),JSON['stringify'](_0x4e155a['idHopper']));if(!_[_0x71c1('0xfc')](_0x4e155a)&&_0x4e155a[_0x71c1('0x8d')]==='1'&&_0x4e155a[_0x71c1('0xfe')]==='0'&&this[_0x71c1('0x24')][_0x4e155a[_0x71c1('0xff')]][_0x71c1('0x105')]){this[_0x71c1('0x24')][_0x4e155a[_0x71c1('0xff')]][_0x71c1('0x105')]=![];this[_0x71c1('0x2d')][_0x26d909[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]=[];this[_0x71c1('0x21')][_0x71c1('0x100')](_0x4e155a['idHopper'],_0x4e155a['stateinterface'])[_0x71c1('0xab')](function(_0x15aa2b){logger['error'](_0x71c1('0x102'),util[_0x71c1('0x45')](_0x15aa2b,{'showHidden':![],'depth':null}));})[_0x71c1('0x1f')](function(){_0x26d909['updateOriginated'](_0x26d909[_0x71c1('0x22')][_0x26d909[_0x71c1('0x28')][_0x5d0fe1['actionid']][_0x71c1('0xc7')]]);setTimeout(function(){_0x26d909['agents'][_0x4e155a[_0x71c1('0xff')]][_0x71c1('0x105')]=!![];loggerBooked[_0x71c1('0x49')](_0x71c1('0x108'),_0x5d0fe1[_0x71c1('0xf8')],_0x71c1('0x109'),JSON[_0x71c1('0x7a')](_[_0x71c1('0x7b')](_0x26d909[_0x71c1('0x24')][_0x4e155a[_0x71c1('0xff')]],[_0x71c1('0x65'),_0x71c1('0x105')])),'contactAgent-idHopper:\x20',JSON[_0x71c1('0x7a')](_0x4e155a[_0x71c1('0x101')]));},0xc7);delete _0x26d909[_0x71c1('0x28')][_0x5d0fe1['actionid']];unlockQueueStatus(_0x46a210,_0x5d0fe1[_0x71c1('0xf8')]);});}else{loggerBooked[_0x71c1('0x49')](_0x71c1('0x10a'));this['updateOriginated'](this[_0x71c1('0x22')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xe8')],'ListId':this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xe9')],'VoiceQueueId':this[_0x71c1('0x28')][_0x5d0fe1['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch(_0x71c1('0x103')));delete this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]];unlockQueueStatus(_0x46a210);}}else{loggerBooked['info'](_0x71c1('0x10b'));this[_0x71c1('0xca')](this[_0x71c1('0x22')][this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xe8')],'ListId':this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xe9')],'VoiceQueueId':this['actions'][_0x5d0fe1['actionid']][_0x71c1('0xea')]||undefined,'CampaignId':this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xeb')]||undefined})['catch'](loggerCatch(_0x71c1('0x10c')));delete this[_0x71c1('0x28')][_0x5d0fe1['actionid']];unlockQueueStatus(_0x46a210);}}else{loggerBooked[_0x71c1('0x49')](_0x71c1('0x10d'));this[_0x71c1('0xca')](this['voiceQueues'][this['actions'][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xc7')]]);hopperUtils[_0x71c1('0xe4')]({'active':![],'ContactId':this[_0x71c1('0x28')][_0x5d0fe1['actionid']][_0x71c1('0xe8')],'ListId':this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xe9')],'VoiceQueueId':this[_0x71c1('0x28')][_0x5d0fe1['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]][_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this[_0x71c1('0x28')][_0x5d0fe1[_0x71c1('0xf8')]];unlockQueueStatus(_0x46a210);}};Dialer[_0x71c1('0x1c')][_0x71c1('0x34')]=function(_0xdb6cb2){var _0x4e09fd=this[_0x71c1('0x28')][_0xdb6cb2['actionid']];if(_0x4e09fd){delete this['actions'][_0xdb6cb2[_0x71c1('0xf8')]];_0x4e09fd[_0x71c1('0xd7')]=moment()[_0x71c1('0x46')]('YYYY-MM-DD\x20HH:mm:ss');var _0x31a09d=_0x4e09fd[_0x71c1('0x42')]===_0x71c1('0xc9')?this[_0x71c1('0x23')][_0x4e09fd[_0x71c1('0xc7')]]:this[_0x71c1('0x22')][_0x4e09fd['getQueue']()];if(_0xdb6cb2[_0x71c1('0x10e')]!==_0x71c1('0x10f')){this[_0x71c1('0xca')](_0x31a09d);return this['callProgressDetecting'](_0x4e09fd,_0x31a09d,_0xdb6cb2)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x110')));}this['uniqueId'][_0xdb6cb2[_0x71c1('0xc8')]]=_0x4e09fd;}};Dialer[_0x71c1('0x1c')][_0x71c1('0x111')]=function(_0x50f42c){var _0x4d6f94=this;var _0x54b384=this[_0x71c1('0x29')][_0x50f42c[_0x71c1('0xc8')]];var _0x1a8510;if(!_[_0x71c1('0xfc')](_0x50f42c)&&!_[_0x71c1('0xfc')](_0x50f42c[_0x71c1('0x112')])&&!_[_0x71c1('0xfc')](_0x50f42c[_0x71c1('0x112')][_0x71c1('0x113')])&&_0x50f42c[_0x71c1('0x114')]===_0x71c1('0x115')&&_0x54b384){if(_0x54b384[_0x71c1('0x42')]!=='ivr'&&this[_0x71c1('0x22')][_0x54b384['queue']][_0x71c1('0x116')]&&_0x50f42c[_0x71c1('0x117')]==='HANGUP'){delete this['uniqueId'][_0x50f42c[_0x71c1('0xc8')]];this[_0x71c1('0xca')](this['voiceQueues'][_0x54b384[_0x71c1('0xc7')]]);this[_0x71c1('0x22')][_0x54b384['queue']][_0x71c1('0xcb')]+=0x1;this[_0x71c1('0x22')][_0x54b384[_0x71c1('0xc7')]]['outboundAnswerAgiCallsDay']+=0x1;_0x1a8510=new Hangup(_0x54b384,_0x50f42c);_0x1a8510[_0x71c1('0x73')]=0x12;_0x1a8510[_0x71c1('0x74')]='HangupInAMD';_0x1a8510['membername']=_0x71c1('0x118');ami[_0x71c1('0x41')](_0x71c1('0x119'),ut[_0x71c1('0x11a')](_0x1a8510,'amd'));this[_0x71c1('0x11b')](_0x1a8510,'[syncHangupInAMD][createHistory]','[syncHangupInAMD]');}if(_0x54b384[_0x71c1('0x42')]!==_0x71c1('0xc9')&&this['voiceQueues'][_0x54b384[_0x71c1('0xc7')]][_0x71c1('0x116')]&&_0x50f42c['value']===_0x71c1('0x11c')){return new Promise(function(_0x1d188e,_0x3ec94c){delete _0x4d6f94['uniqueId'][_0x50f42c[_0x71c1('0xc8')]];_0x4d6f94[_0x71c1('0xca')](_0x4d6f94[_0x71c1('0x22')][_0x54b384[_0x71c1('0xc7')]]);_0x4d6f94[_0x71c1('0x22')][_0x54b384[_0x71c1('0xc7')]][_0x71c1('0xcb')]+=0x1;_0x4d6f94['voiceQueues'][_0x54b384[_0x71c1('0xc7')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x19ff9b=_0x4d6f94['voiceQueues'][_0x54b384[_0x71c1('0xc7')]];var _0x232b2c=new Hangup(_0x54b384,_0x50f42c);_0x232b2c['state']=0x13;_0x232b2c[_0x71c1('0x74')]=_0x71c1('0x11d');_0x232b2c[_0x71c1('0x11e')]=_0x71c1('0x118');_0x232b2c['countmachineretry']+=0x1;_0x232b2c[_0x71c1('0xdd')]+=0x1;_0x232b2c['amd']=!![];ami[_0x71c1('0x41')](_0x71c1('0x119'),ut[_0x71c1('0x11a')](_0x232b2c,_0x71c1('0x11f')));hopperUtils[_0x71c1('0xd2')](_0x232b2c)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x120')));if(_0x232b2c[_0x71c1('0x121')]+_0x232b2c[_0x71c1('0x122')]+_0x232b2c[_0x71c1('0x123')]+_0x232b2c[_0x71c1('0x124')]+_0x232b2c[_0x71c1('0xe1')]+_0x232b2c['countabandonedretry']+_0x232b2c[_0x71c1('0x125')]+_0x232b2c[_0x71c1('0x126')]>=_0x19ff9b[_0x71c1('0x127')]){_0x4d6f94[_0x71c1('0x128')](_0x232b2c,_0x1d188e,_0x3ec94c,_0x71c1('0x129'));}else{if(_0x232b2c[_0x71c1('0x125')]>=_0x19ff9b[_0x71c1('0x12a')]){_0x4d6f94[_0x71c1('0x12b')](_0x232b2c,_0x1d188e,_0x3ec94c,_0x71c1('0x12c'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x232b2c[_0x71c1('0x125')],'scheduledat':moment()[_0x71c1('0xe5')](_0x19ff9b[_0x71c1('0x12d')],'minutes')[_0x71c1('0x46')](_0x71c1('0xd1')),'ContactId':_0x232b2c['ContactId'],'ListId':_0x232b2c[_0x71c1('0xe9')],'VoiceQueueId':_0x232b2c[_0x71c1('0xea')]||undefined,'CampaignId':_0x232b2c[_0x71c1('0xeb')]||undefined})['catch'](loggerCatch(_0x71c1('0x12e')));_0x1d188e({'reschedule':0x1});}}});}if(_0x54b384['type']==='ivr'&&this[_0x71c1('0x23')][_0x54b384[_0x71c1('0xc7')]]['dialAMDActive']&&_0x50f42c[_0x71c1('0x117')]===_0x71c1('0x12f')){delete this[_0x71c1('0x29')][_0x50f42c[_0x71c1('0xc8')]];this[_0x71c1('0xca')](this[_0x71c1('0x23')][_0x54b384[_0x71c1('0xc7')]]);_0x1a8510=new Hangup(_0x54b384,_0x50f42c);_0x1a8510[_0x71c1('0x73')]=0x12;_0x1a8510[_0x71c1('0x74')]=_0x71c1('0x130');_0x1a8510[_0x71c1('0x11e')]=_0x71c1('0x118');ami[_0x71c1('0x41')](_0x71c1('0x119'),ut[_0x71c1('0x11a')](_0x1a8510,_0x71c1('0x11f')));this['saveInDb'](_0x1a8510,'[syncHangupInAMDIvr][createHistory]',_0x71c1('0x131'));}if(_0x54b384[_0x71c1('0x42')]===_0x71c1('0xc9')&&this[_0x71c1('0x23')][_0x54b384[_0x71c1('0xc7')]][_0x71c1('0x116')]&&_0x50f42c['value']===_0x71c1('0x11c')){return new Promise(function(_0x46aefa,_0x5b57d8){delete _0x4d6f94[_0x71c1('0x29')][_0x50f42c[_0x71c1('0xc8')]];_0x4d6f94[_0x71c1('0xca')](_0x4d6f94[_0x71c1('0x23')][_0x54b384[_0x71c1('0xc7')]]);_0x4d6f94[_0x71c1('0x23')][_0x54b384['queue']]['outboundAnswerCallsDay']+=0x1;_0x4d6f94['campaigns'][_0x54b384[_0x71c1('0xc7')]][_0x71c1('0x132')]+=0x1;var _0x2b2f79=_0x4d6f94['campaigns'][_0x54b384[_0x71c1('0xc7')]];var _0x425234=new Hangup(_0x54b384,_0x50f42c);_0x425234[_0x71c1('0x73')]=0x13;_0x425234['statedesc']='Machine';_0x425234['membername']=_0x71c1('0x118');_0x425234['countmachineretry']+=0x1;_0x425234['countglobal']+=0x1;_0x425234[_0x71c1('0x11f')]=!![];ami[_0x71c1('0x41')](_0x71c1('0x119'),ut[_0x71c1('0x11a')](_0x425234,_0x71c1('0x11f')));hopperUtils[_0x71c1('0xd2')](_0x425234)[_0x71c1('0xab')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x425234[_0x71c1('0x121')]+_0x425234['countcongestionretry']+_0x425234[_0x71c1('0x123')]+_0x425234[_0x71c1('0x124')]+_0x425234[_0x71c1('0xe1')]+_0x425234['countabandonedretry']+_0x425234['countmachineretry']+_0x425234[_0x71c1('0x126')]>=_0x2b2f79['dialGlobalMaxRetry']){_0x4d6f94[_0x71c1('0x128')](_0x425234,_0x46aefa,_0x5b57d8,_0x71c1('0x129'));}else{if(_0x425234['countmachineretry']>=_0x2b2f79[_0x71c1('0x12a')]){_0x4d6f94[_0x71c1('0x12b')](_0x425234,_0x46aefa,_0x5b57d8,_0x71c1('0x12c'));}else{hopperUtils[_0x71c1('0xe4')]({'active':![],'countmachineretry':_0x425234[_0x71c1('0x125')],'scheduledat':moment()[_0x71c1('0xe5')](_0x2b2f79['dialMachineRetryFrequency'],_0x71c1('0xe7'))[_0x71c1('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x425234['ContactId'],'ListId':_0x425234[_0x71c1('0xe9')],'VoiceQueueId':_0x425234[_0x71c1('0xea')]||undefined,'CampaignId':_0x425234[_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch(_0x71c1('0x12e')));_0x46aefa({'reschedule':0x1});}}});}}};Dialer[_0x71c1('0x1c')][_0x71c1('0x133')]=function(_0x17fe57){var _0xe5f82=this[_0x71c1('0x29')][_0x17fe57[_0x71c1('0xc8')]];var _0x454760;if(_0xe5f82&&_0xe5f82[_0x71c1('0x42')]==='ivr'){delete this[_0x71c1('0x29')][_0x17fe57[_0x71c1('0xc8')]];this['updateOriginated'](this[_0x71c1('0x23')][_0xe5f82[_0x71c1('0xc7')]]);this[_0x71c1('0x23')][_0xe5f82[_0x71c1('0xc7')]][_0x71c1('0x134')]+=0x1;_0x454760=new Hangup(_0xe5f82,_0x17fe57);hopperUtils[_0x71c1('0xd2')](_0x454760)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x135')));hopperUtils[_0x71c1('0xd4')](_0x454760)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x136')));}if(_0xe5f82&&_0xe5f82[_0x71c1('0x42')]!==_0x71c1('0xc9')&&isNotNull(this[_0x71c1('0x22')][_0xe5f82['queue']][_0x71c1('0x137')])){delete this[_0x71c1('0x29')][_0x17fe57['uniqueid']];this[_0x71c1('0xca')](this['voiceQueues'][_0xe5f82[_0x71c1('0xc7')]]);this['voiceQueues'][_0xe5f82[_0x71c1('0xc7')]]['outboundAnswerCallsDay']+=0x1;this[_0x71c1('0x22')][_0xe5f82['queue']][_0x71c1('0x132')]+=0x1;_0x454760=new Hangup(_0xe5f82,_0x17fe57);_0x454760['state']=0x10;_0x454760[_0x71c1('0x74')]=_0x71c1('0x138');_0x454760[_0x71c1('0x11e')]=_0x71c1('0x139');hopperUtils[_0x71c1('0xd2')](_0x454760)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x135')));hopperUtils['moveContactManagedDialer'](_0x454760)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x136')));}if(_0xe5f82&&_0xe5f82['type']!==_0x71c1('0xc9')&&!isNotNull(this[_0x71c1('0x22')][_0xe5f82['queue']]['dialQueueProject'])){if(_0x17fe57['cause-txt']===_0x71c1('0x13a')){delete this[_0x71c1('0x29')][_0x17fe57[_0x71c1('0xc8')]];this[_0x71c1('0x22')][_0xe5f82['queue']][_0x71c1('0xcb')]+=0x1;const _0x46c2d0=new AgentComplete(_0xe5f82,_0x17fe57);_0x46c2d0[_0x71c1('0xeb')]=this[_0x71c1('0x22')][_0xe5f82[_0x71c1('0xc7')]]['id'];hopperUtils[_0x71c1('0xd2')](_0x46c2d0)['catch'](loggerCatch('[syncAgentComplete][createHistory]'));hopperUtils[_0x71c1('0xd4')](_0x46c2d0)[_0x71c1('0xab')](loggerCatch(_0x71c1('0xd5')));}else{delete this['uniqueId'][_0x17fe57[_0x71c1('0xc8')]];this[_0x71c1('0xca')](this[_0x71c1('0x22')][_0xe5f82[_0x71c1('0xc7')]]);this[_0x71c1('0x22')][_0xe5f82['queue']][_0x71c1('0x13b')]+=0x1;_0x454760=new Hangup(_0xe5f82,_0x17fe57);_0x454760['state']=0xc;_0x454760[_0x71c1('0x74')]=_0x17fe57[_0x71c1('0x13c')];_0x454760['membername']=_0x71c1('0x13d');hopperUtils[_0x71c1('0xd2')](_0x454760)['catch'](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils['moveContactManagedDialer'](_0x454760)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x136')));}}};Dialer['prototype']['syncQueueSummary']=function(_0x53a3d6){var _0x5f001f=this;if(!_0x5f001f['queuesSummary'][_0x53a3d6[_0x71c1('0x65')]]){_0x5f001f['queuesSummary'][_0x53a3d6[_0x71c1('0x65')]]={'running':![]};}else if(_0x5f001f[_0x71c1('0x13e')][_0x53a3d6[_0x71c1('0x65')]][_0x71c1('0x13f')]===!![]){return;}else if(_0x5f001f[_0x71c1('0x13e')][_0x53a3d6['name']][_0x71c1('0x13f')]===![]){_0x5f001f[_0x71c1('0x13e')][_0x53a3d6[_0x71c1('0x65')]][_0x71c1('0x13f')]=!![];}var _0x4aa069=_0x5f001f[_0x71c1('0x22')][_0x53a3d6['name']];var _0xbdf74a=_0x4aa069[_0x71c1('0x6d')]!==utils[_0x71c1('0x6e')][_0x71c1('0x80')];var _0x4bfec1=utils[_0x71c1('0x140')](_0x4aa069);_0x4aa069[_0x71c1('0x141')]=utils[_0x71c1('0x142')](_0x4aa069,_0x5f001f[_0x71c1('0x25')]);Promise[_0x71c1('0xb4')]()[_0x71c1('0xa7')](function(){if(_0x4aa069[_0x71c1('0x141')]===utils[_0x71c1('0x6e')][_0x71c1('0x80')]){if(_0xbdf74a){clearPredictiveAttributes(_0x4aa069);_0x53a3d6[_0x71c1('0x2b')]=undefined;_0x53a3d6['startProgressive']=undefined;}if(_0x4aa069[_0x71c1('0x141')]===utils[_0x71c1('0x6e')]['INACTIVE']){_0x53a3d6[_0x71c1('0x143')]=0x0;_0x53a3d6[_0x71c1('0xfe')]=0x0;_0x53a3d6[_0x71c1('0x144')]=0x0;_0x53a3d6['talking']=0x0;_0x53a3d6['pTalking']=0x0;}}else if(_0x4aa069[_0x71c1('0x141')]===utils[_0x71c1('0x6e')][_0x71c1('0x145')]&&!_0x4bfec1){return _0x5f001f[_0x71c1('0x9a')](_0x4aa069,!![])[_0x71c1('0xa7')](function(){return _0x5f001f[_0x71c1('0x9a')](_0x4aa069,![]);})[_0x71c1('0xa7')](function(){return _0x5f001f[_0x71c1('0xb8')](_0x4aa069);})[_0x71c1('0xab')](function(_0x3b61b5){loggerSyncQueueSummary[_0x71c1('0x43')](_0x71c1('0x146'),util[_0x71c1('0x45')](_0x3b61b5,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x4aa069);});}else{clearPredictiveAttributes(_0x4aa069);}})[_0x71c1('0xa7')](function(){var _0x1a1efd=_0x53a3d6[_0x71c1('0x147')](_0x4aa069);if(_0x1a1efd||_0x4aa069['queueSummaryCountersUpdated']){_0x4aa069['queueSummaryCountersUpdated']=![];_0x53a3d6[_0x71c1('0x148')](_0x4aa069);Object[_0x71c1('0x149')](_0x4aa069,_0x53a3d6);emitOutboundVoiceQueueSummary(_0x53a3d6);}_0x5f001f[_0x71c1('0x13e')][_0x4aa069[_0x71c1('0x65')]][_0x71c1('0x13f')]=![];})['catch'](function(_0x385cd5){logger['error'](_0x71c1('0x146'),util[_0x71c1('0x45')](_0x385cd5,{'showHidden':![],'depth':null}));_0x5f001f[_0x71c1('0x13e')][_0x4aa069[_0x71c1('0x65')]][_0x71c1('0x13f')]=![];});};Dialer[_0x71c1('0x1c')][_0x71c1('0x38')]=_['throttle'](function(){var _0x460359=_[_0x71c1('0x14a')](this['voiceQueues'],function(_0x1c8f12){return _0x1c8f12['dialPreviewRecallmeReminder'];});var _0x4c57c6=_[_0x71c1('0x14a')](this[_0x71c1('0x24')],function(_0x2ab3e7){return _0x2ab3e7[_0x71c1('0x14b')]&&_0x2ab3e7[_0x71c1('0x8d')]===_0x71c1('0x8e');});if(_0x460359[_0x71c1('0xa0')]>0x0&&_0x4c57c6[_0x71c1('0xa0')]>0x0){return Promise[_0x71c1('0xb4')]()[_0x71c1('0xa7')](cmHopper['handlePreviewRecallNotifications'](_[_0x71c1('0x14c')](_0x460359,'id'),previewRecallmeReminderInterval,_[_0x71c1('0x14c')](_0x4c57c6,'id')))['then'](function(_0xa1113d){for(var _0x3e5dcc=0x0;_0x3e5dcc<_0xa1113d[_0x71c1('0xa0')];_0x3e5dcc++){var _0x40ebcd=_0xa1113d[_0x3e5dcc][_0x71c1('0x14d')][_0x71c1('0x65')];if(_0x40ebcd)io['to'](util[_0x71c1('0x46')]('user:%s',_0x40ebcd))[_0x71c1('0x41')]('user:dialPreviewRecallReminder',{'hopper':_0xa1113d[_0x3e5dcc]});}})[_0x71c1('0xab')](function(_0x1a2bf6){logger[_0x71c1('0x69')](_0x71c1('0x14e'),_0x1a2bf6);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x71c1('0x1c')][_0x71c1('0x3d')]=function(){var _0x5a8992=this;setInterval(function(){_0x5a8992[_0x71c1('0x14f')](_0x5a8992[_0x71c1('0x29')],_0x71c1('0x150'));_0x5a8992[_0x71c1('0x14f')](_0x5a8992[_0x71c1('0x28')],_0x71c1('0x151'));},0x32c8);};Dialer[_0x71c1('0x1c')][_0x71c1('0x14f')]=function(_0x1321c6,_0x4d5c5f){var _0x58d5da=this;for(var _0x3ed753 in _0x1321c6){if(typeof _0x1321c6[_0x3ed753]!==_0x71c1('0x152')){this[_0x71c1('0x20')][_0x71c1('0x1d')](function(){if(!_[_0x71c1('0xfc')](_0x1321c6[_0x3ed753])){return ami[_0x71c1('0xa2')]({'action':_0x71c1('0x8d'),'channel':_0x1321c6[_0x3ed753][_0x71c1('0xf7')]})[_0x71c1('0xab')](function(_0x20eed0){if(_0x20eed0[_0x71c1('0x6d')]===_0x71c1('0x153')){setTimeout(function(){if(_0x1321c6[_0x3ed753]&&_0x1321c6[_0x3ed753][_0x71c1('0x42')]!==_0x71c1('0xc9')){_0x58d5da[_0x71c1('0xca')](_0x58d5da[_0x71c1('0x22')][_0x1321c6[_0x3ed753][_0x71c1('0xc7')]]);logger[_0x71c1('0x69')](_0x71c1('0x154'),_0x4d5c5f,_0x3ed753,_0x1321c6[_0x3ed753][_0x71c1('0xc7')]);delete _0x1321c6[_0x3ed753];}if(_0x1321c6[_0x3ed753]&&_0x1321c6[_0x3ed753][_0x71c1('0x42')]==='ivr'){_0x58d5da['updateOriginated'](_0x58d5da[_0x71c1('0x23')][_0x1321c6[_0x3ed753][_0x71c1('0xc7')]]);logger[_0x71c1('0x69')](_0x71c1('0x155'),_0x4d5c5f,_0x3ed753,_0x1321c6[_0x3ed753][_0x71c1('0xc7')]);delete _0x1321c6[_0x3ed753];}},0x2328);}});}});}}};Dialer['prototype']['getVoiceQueueRtPauses']=function(_0x3ed940){return Promise[_0x71c1('0xb4')]()['then'](voiceQueueRt[_0x71c1('0x156')](_0x3ed940))[_0x71c1('0xab')](loggerCatch(_0x71c1('0x157')));};Dialer['prototype'][_0x71c1('0xca')]=function(_0x1613c4){if(!_[_0x71c1('0x40')](_0x1613c4)&&_0x1613c4!==null){if(typeof _0x1613c4['originated']!==_0x71c1('0x152')){if(_0x1613c4[_0x71c1('0x85')]>0x0){_0x1613c4[_0x71c1('0x85')]-=0x1;}else{logger['error'](_0x71c1('0x158'));}}}else{logger['error'](_0x71c1('0x159'));}};Dialer[_0x71c1('0x1c')]['loggerHandler']=function(_0x5558f6,_0x31dd07){var _0xad3f67=this;return function(_0x28fdb5){_0xad3f67['updateOriginated'](_0x31dd07);logger[_0x71c1('0x69')](_0x5558f6,util['inspect'](_0x28fdb5,{'showHidden':![],'depth':null}));};};Dialer['prototype'][_0x71c1('0x15a')]=function(_0xde2fa2,_0x3aeb07,_0x301620){var _0x302f06={'state':0x19,'statedesc':_0x71c1('0x15b')};this[_0x71c1('0xca')](_0x3aeb07);this[_0x71c1('0x11b')](_['merge'](_0x302f06,_['pick'](_0x301620,[_0x71c1('0xe8'),_0x71c1('0xe9'),'UserId','VoiceQueueId',_0x71c1('0xeb')])),_0x71c1('0x15c'),'[emptyContact]');logger['error'](_0xde2fa2);};Dialer[_0x71c1('0x1c')]['saveInDb']=function(_0x34ebec,_0x3609f3,_0xff8929){hopperUtils[_0x71c1('0xd2')](_0x34ebec)['catch'](loggerCatch(_0x3609f3));hopperUtils[_0x71c1('0xd4')](_0x34ebec)[_0x71c1('0xab')](loggerCatch(_0xff8929));};Dialer[_0x71c1('0x1c')][_0x71c1('0xe3')]=function(_0xad2926,_0x5c380a){hopperUtils[_0x71c1('0xd2')](_0xad2926)[_0x71c1('0xab')](loggerCatch(_0x71c1('0xd3')));if(_0x5c380a==0x0){hopperUtils[_0x71c1('0xd4')](_0xad2926)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x15d')));}};Dialer['prototype'][_0x71c1('0x14e')]=function(_0x5d11b8){return Promise['resolve']()[_0x71c1('0xa7')](cmHopper[_0x71c1('0x15e')](_0x5d11b8['id'],previewRecallmeReminderInterval))['then'](function(_0x4b1798){for(var _0x53f8bd=0x0;_0x53f8bd<_0x4b1798[_0x71c1('0xa0')];_0x53f8bd++){var _0x131875=_0x4b1798[_0x53f8bd][_0x71c1('0x14d')][_0x71c1('0x65')];if(_0x131875)io['to'](util[_0x71c1('0x46')](_0x71c1('0x15f'),_0x131875))[_0x71c1('0x41')](_0x71c1('0x160'),{'hopper':_0x4b1798[_0x53f8bd]});}})[_0x71c1('0xab')](function(){});};Dialer[_0x71c1('0x1c')][_0x71c1('0xb6')]=function(_0x20a69b){var _0x5bb6bb=this;return function(){_0x5bb6bb[_0x71c1('0x161')](_0x20a69b);};};Dialer[_0x71c1('0x1c')]['actionOriginate']=function(_0x50a573,_0x210da9){var _0x5b2126=this;var _0xea9abf=uuid['v4']();this[_0x71c1('0x28')][_0xea9abf]=new Action(_0x50a573,_0x210da9,_0xea9abf);return new Promise(function(_0x29214c,_0x228e97){if(_['isUndefined'](_0x50a573)&&typeof _0x50a573!==_0x71c1('0x162')){return _0x228e97(msgResponse(_0x71c1('0x163'),_0x71c1('0x9b'),_0x71c1('0x164')));}if(_[_0x71c1('0x40')](_0x210da9[_0x71c1('0x165')])||_0x210da9[_0x71c1('0x165')]===null){return _0x228e97(msgResponse(_0x71c1('0x163'),_0x71c1('0x9b'),_0x71c1('0x166')));}var _0x38ce28={'XMD-CALLERID':_0x5b2126[_0x71c1('0x28')][_0xea9abf]['getCaller'](),'XMD-AGI':_0x50a573['dialQueueProject']?util[_0x71c1('0x46')](_0x71c1('0x167'),ipAgi,_0x50a573['dialQueueProject']):_0x71c1('0x168'),'XMD-AGIAFTER':_0x50a573[_0x71c1('0xcf')]?util[_0x71c1('0x46')](_0x71c1('0x167'),ipAgi,_0x50a573[_0x71c1('0xcf')]):_0x71c1('0x168'),'XMD-QUEUE':utils['isOutboundQueue'](_0x50a573)?util[_0x71c1('0x46')](_0x71c1('0x169'),_0x50a573[_0x71c1('0x65')],_0x50a573['dialQueueOptions']||'',_0x50a573['dialAgiAfterHangupAgent']?'c':'',_0x50a573[_0x71c1('0xd8')]||0x3):'NONE','XMD-CONTACTID':_0x210da9[_0x71c1('0xe8')],'XMD-CDRTYPE':_0x71c1('0x9'),'CALLERID(all)':_0x5b2126[_0x71c1('0x28')][_0xea9abf][_0x71c1('0x16a')](),'XMD-AMD':_0x50a573[_0x71c1('0x116')]?_0x71c1('0x145'):_0x71c1('0x168'),'XMD-DESTINATION':'xcally-motion-dialer'};if(_0x50a573[_0x71c1('0x116')]){_0x38ce28[_0x71c1('0x16b')]=_0x50a573[_0x71c1('0x16c')]||0x9c4;_0x38ce28[_0x71c1('0x16d')]=_0x50a573[_0x71c1('0x16e')]||0x5dc;_0x38ce28['XMD-AMDAFTERGREETINGSILENCE']=_0x50a573['dialAMDAfterGreetingSilence']||0x320;_0x38ce28['XMD-AMDTOTALANALYSISTIME']=_0x50a573[_0x71c1('0x16f')]||0x1388;_0x38ce28[_0x71c1('0x170')]=_0x50a573['dialAMDMinWordLength']||0x64;_0x38ce28['XMD-AMDBETWEENWORDSSILENCE']=_0x50a573[_0x71c1('0x171')]||0x32;_0x38ce28[_0x71c1('0x172')]=_0x50a573['dialAMDMaximumNumberOfWords']||0x3;_0x38ce28['XMD-AMDSILENCETHRESHOLD']=_0x50a573[_0x71c1('0x173')]||0x100;_0x38ce28[_0x71c1('0x174')]=_0x50a573['dialAMDMaximumWordLength']||0x1388;}if(utils[_0x71c1('0x175')](_0x50a573)){_0x38ce28['XMD-VOICEQUEUEID']=_0x210da9[_0x71c1('0xea')];}else{_0x38ce28['XMD-CAMPAIGNID']=_0x210da9[_0x71c1('0xeb')];}var _0x52d10e=utils[_0x71c1('0x176')](_0x210da9['Contact']);Object[_0x71c1('0x149')](_0x38ce28,_0x52d10e);var _0x1d0d4a=_0x5b2126[_0x71c1('0x92')](_0x50a573[_0x71c1('0x91')])?utils[_0x71c1('0x177')](_0x50a573[_0x71c1('0x91')][_0x71c1('0x178')],_0x50a573[_0x71c1('0x179')],_0x50a573['dialRandomLastDigitCallerIdNumber']>0x0?utils['getCallerIdRandom'](_0x50a573['dialOriginateCallerIdNumber'],_0x50a573['dialRandomLastDigitCallerIdNumber']):_0x50a573[_0x71c1('0x17a')]):utils[_0x71c1('0x177')](_[_0x71c1('0xfc')](_0x50a573['TrunkBackup'])?_0x50a573[_0x71c1('0x91')][_0x71c1('0x178')]:_0x50a573[_0x71c1('0x93')][_0x71c1('0x178')],_0x50a573[_0x71c1('0x179')],_0x50a573['dialRandomLastDigitCallerIdNumber']>0x0?utils['getCallerIdRandom'](_0x50a573['dialOriginateCallerIdNumber'],_0x50a573[_0x71c1('0x17b')]):_0x50a573['dialOriginateCallerIdNumber']);if(_0x1d0d4a){_0x38ce28[_0x71c1('0x17c')]=_0x5b2126[_0x71c1('0x28')][_0xea9abf][_0x71c1('0x17d')]=utils[_0x71c1('0x17e')](_0x1d0d4a);_0x38ce28['XMD-ORIGINATECALLERIDNUM']=_0x210da9[_0x71c1('0x165')];}_0x50a573[_0x71c1('0x17f')]=_0x38ce28;return ami['Action']({'actionid':_0xea9abf,'action':_0x71c1('0x163'),'channel':_0x5b2126['isTrunkReachable'](_0x50a573[_0x71c1('0x91')])?util[_0x71c1('0x46')](_0x71c1('0x180'),_0x50a573[_0x71c1('0x91')][_0x71c1('0x65')],isNotNull(_0x50a573['dialPrefix'])?_0x50a573[_0x71c1('0x181')][_0x71c1('0x182')]()||'':'',_0x50a573[_0x71c1('0x183')]>0x0?_0x210da9[_0x71c1('0x165')][_0x71c1('0x184')](_0x50a573['dialCutDigit']):_0x210da9[_0x71c1('0x165')]):util[_0x71c1('0x46')](_0x71c1('0x180'),_[_0x71c1('0xfc')](_0x50a573[_0x71c1('0x93')])?_0x50a573['Trunk'][_0x71c1('0x65')]:_0x50a573['TrunkBackup']['name'],isNotNull(_0x50a573[_0x71c1('0x181')])?_0x50a573[_0x71c1('0x181')][_0x71c1('0x182')]()||'':'',_0x50a573['dialCutDigit']>0x0?_0x210da9['phone'][_0x71c1('0x184')](_0x50a573[_0x71c1('0x183')]):_0x210da9[_0x71c1('0x165')]),'callerid':_0x1d0d4a,'Exten':_0x71c1('0x115'),'Context':_0x71c1('0x185'),'Priority':'1','variable':_0x38ce28,'timeout':(_0x50a573[_0x71c1('0x186')]||0x1e)*0x3e8,'async':!![],'channelid':_0xea9abf})[_0x71c1('0xa7')](function(_0x2ae99a){return _0x29214c(_0x2ae99a);})[_0x71c1('0xab')](function(_0x134efd){_0x50a573[_0x71c1('0x187')]+=0x1;var _0x514067=new History(_0x5b2126['actions'][_0xea9abf]);logger[_0x71c1('0x69')](util[_0x71c1('0x46')]('[originateError]:\x20%s',JSON[_0x71c1('0x7a')](_0x134efd)));_0x514067['state']=0xe;_0x514067[_0x71c1('0x74')]=_0x71c1('0x188');_0x514067[_0x71c1('0x76')]=moment()[_0x71c1('0x46')](_0x71c1('0xd1'));_0x514067[_0x71c1('0x75')]=_0x514067[_0x71c1('0x76')];hopperUtils[_0x71c1('0xd2')](_0x514067)[_0x71c1('0xab')](loggerCatch('[originate][error]'));_0x5b2126[_0x71c1('0xd4')](_0x514067)[_0x71c1('0xab')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x5b2126['actions'][_0xea9abf];return _0x228e97(msgResponse('originate',_0x71c1('0xc6'),_0x71c1('0x189')));});});});};Dialer[_0x71c1('0x1c')][_0x71c1('0x18a')]=function(_0x38ff91,_0x319ef1,_0x5ef096){var _0x5bf1b9=new History(_0x319ef1);if(_0x5bf1b9[_0x71c1('0x121')]+_0x5bf1b9[_0x71c1('0x122')]+_0x5bf1b9[_0x71c1('0x123')]+_0x5bf1b9[_0x71c1('0x124')]+_0x5bf1b9['countdropretry']+_0x5bf1b9[_0x71c1('0xf2')]+_0x5bf1b9['countmachineretry']+_0x5bf1b9[_0x71c1('0x126')]>=_0x5ef096[_0x71c1('0x127')]-0x1){return!![];}switch(_0x38ff91){case 0x3:if(_0x5bf1b9[_0x71c1('0x123')]>=_0x5ef096['dialNoAnswerMaxRetry']-0x1){return!![];}hopperUtils[_0x71c1('0xe4')]({'active':![],'countnoanswerretry':_0x5bf1b9[_0x71c1('0x123')]+=0x1,'scheduledat':moment()[_0x71c1('0xe5')](_0x5ef096[_0x71c1('0x18b')],_0x71c1('0xe7'))[_0x71c1('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x5bf1b9['ContactId'],'ListId':_0x5bf1b9[_0x71c1('0xe9')],'VoiceQueueId':_0x5bf1b9[_0x71c1('0xea')]||undefined,'CampaignId':_0x5bf1b9[_0x71c1('0xeb')]||undefined})['catch'](loggerCatch(_0x71c1('0x18c')));break;case 0x5:if(_0x5bf1b9[_0x71c1('0x121')]>=_0x5ef096[_0x71c1('0x18d')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x5bf1b9[_0x71c1('0x121')]+=0x1,'scheduledat':moment()[_0x71c1('0xe5')](_0x5ef096[_0x71c1('0x18e')],'minutes')[_0x71c1('0x46')](_0x71c1('0xd1')),'ContactId':_0x5bf1b9['ContactId'],'ListId':_0x5bf1b9[_0x71c1('0xe9')],'VoiceQueueId':_0x5bf1b9[_0x71c1('0xea')]||undefined,'CampaignId':_0x5bf1b9[_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch('[rescheduleContact]\x20[Busy]'));break;case 0x8:if(_0x5bf1b9[_0x71c1('0x122')]>=_0x5ef096[_0x71c1('0x18f')]-0x1){return!![];}hopperUtils[_0x71c1('0xe4')]({'active':![],'countcongestionretry':_0x5bf1b9[_0x71c1('0x122')]+=0x1,'scheduledat':moment()[_0x71c1('0xe5')](_0x5ef096[_0x71c1('0x190')],_0x71c1('0xe7'))['format'](_0x71c1('0xd1')),'ContactId':_0x5bf1b9[_0x71c1('0xe8')],'ListId':_0x5bf1b9['ListId'],'VoiceQueueId':_0x5bf1b9[_0x71c1('0xea')]||undefined,'CampaignId':_0x5bf1b9[_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch(_0x71c1('0x191')));break;case 0x0:if(_0x5bf1b9[_0x71c1('0x124')]>=_0x5ef096[_0x71c1('0x192')]-0x1){return!![];}else{hopperUtils[_0x71c1('0xe4')]({'active':![],'countnosuchnumberretry':_0x5bf1b9[_0x71c1('0x124')]+=0x1,'scheduledat':moment()[_0x71c1('0xe5')](_0x5ef096[_0x71c1('0x193')],'minutes')['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x5bf1b9[_0x71c1('0xe8')],'ListId':_0x5bf1b9[_0x71c1('0xe9')],'VoiceQueueId':_0x5bf1b9[_0x71c1('0xea')]||undefined,'CampaignId':_0x5bf1b9[_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch('[rescheduleContact][NoSuchNumber]'));}break;case 0xa:if(_0x5bf1b9[_0x71c1('0xe1')]>=_0x5ef096['dialDropMaxRetry']-0x1){return!![];}hopperUtils[_0x71c1('0xe4')]({'active':![],'countdropretry':_0x5bf1b9[_0x71c1('0xe1')]+=0x1,'scheduledat':moment()[_0x71c1('0xe5')](_0x5ef096[_0x71c1('0xe6')],_0x71c1('0xe7'))['format'](_0x71c1('0xd1')),'ContactId':_0x5bf1b9[_0x71c1('0xe8')],'ListId':_0x5bf1b9[_0x71c1('0xe9')],'VoiceQueueId':_0x5bf1b9[_0x71c1('0xea')]||undefined,'CampaignId':_0x5bf1b9['CampaignId']||undefined})[_0x71c1('0xab')](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x5bf1b9[_0x71c1('0xf2')]>=_0x5ef096['dialAbandonedMaxRetry']-0x1){return!![];}hopperUtils[_0x71c1('0xe4')]({'active':![],'countabandonedretry':_0x5bf1b9['countabandonedretry']+=0x1,'scheduledat':moment()[_0x71c1('0xe5')](_0x5ef096[_0x71c1('0xf3')],_0x71c1('0xe7'))[_0x71c1('0x46')](_0x71c1('0xd1')),'ContactId':_0x5bf1b9[_0x71c1('0xe8')],'ListId':_0x5bf1b9[_0x71c1('0xe9')],'VoiceQueueId':_0x5bf1b9['VoiceQueueId']||undefined,'CampaignId':_0x5bf1b9[_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch(_0x71c1('0x194')));break;case 0x13:if(_0x5bf1b9['countmachineretry']>=_0x5ef096[_0x71c1('0x12a')]-0x1){return!![];}hopperUtils[_0x71c1('0xe4')]({'active':![],'countmachineretry':_0x5bf1b9['countmachineretry']+=0x1,'scheduledat':moment()[_0x71c1('0xe5')](_0x5ef096['dialMachineRetryFrequency'],_0x71c1('0xe7'))[_0x71c1('0x46')](_0x71c1('0xd1')),'ContactId':_0x5bf1b9[_0x71c1('0xe8')],'ListId':_0x5bf1b9[_0x71c1('0xe9')],'VoiceQueueId':_0x5bf1b9[_0x71c1('0xea')]||undefined,'CampaignId':_0x5bf1b9[_0x71c1('0xeb')]||undefined})['catch'](loggerCatch(_0x71c1('0x12e')));break;case 0x14:if(_0x5bf1b9['countagentrejectretry']>=_0x5ef096[_0x71c1('0x195')]-0x1){return!![];}hopperUtils[_0x71c1('0xe4')]({'active':![],'countagentrejectretry':_0x5bf1b9[_0x71c1('0x126')]+=0x1,'scheduledat':moment()['add'](_0x5ef096[_0x71c1('0x196')],_0x71c1('0xe7'))[_0x71c1('0x46')](_0x71c1('0xd1')),'ContactId':_0x5bf1b9['ContactId'],'ListId':_0x5bf1b9[_0x71c1('0xe9')],'VoiceQueueId':_0x5bf1b9['VoiceQueueId']||undefined,'CampaignId':_0x5bf1b9['CampaignId']||undefined})[_0x71c1('0xab')](loggerCatch(_0x71c1('0x197')));break;default:return!![];}};Dialer['prototype'][_0x71c1('0x198')]=function(_0x14fb2e,_0x49db1a,_0x8ede04){var _0x57dd64=this;var _0x21954a=new History(_0x14fb2e);var _0x506b46=![];var _0x174295;var _0x5f5c04;return new Promise(function(_0xa0d049,_0x25fe47){if(_[_0x71c1('0x40')](_0x49db1a)&&typeof _0x49db1a!==_0x71c1('0x162')){return _0x25fe47(msgResponse(_0x71c1('0x199'),_0x71c1('0x9b'),_0x71c1('0x19a')));}if(_[_0x71c1('0x40')](_0x8ede04)&&typeof _0x8ede04!==_0x71c1('0x162')){return _0x25fe47(msgResponse(_0x71c1('0x199'),_0x71c1('0x9b'),_0x71c1('0x19b')));}hopperUtils[_0x71c1('0xde')](_0x21954a,_0x8ede04['reason'],_0x49db1a)['then'](function(_0xec2851){if(_0xec2851[_0x71c1('0xe0')]==0x1)_0x506b46=!![];switch(_0x8ede04[_0x71c1('0xcc')]){case'0':_0x49db1a[_0x71c1('0x19c')]+=0x1;_0x21954a[_0x71c1('0x73')]=0x0;_0x21954a[_0x71c1('0x74')]=_0x71c1('0x19d');_0x21954a[_0x71c1('0x124')]+=0x1;_0x21954a[_0x71c1('0xdd')]+=0x1;ami[_0x71c1('0x41')](_0x71c1('0x19e'),ut['buildObj'](_0x14fb2e,_0x71c1('0x19f')));_0x174295=_0x49db1a[_0x71c1('0x193')];_0x5f5c04=_0x49db1a['callAdditionalPhoneAfterMin'];hopperUtils[_0x71c1('0xd2')](_0x21954a)['catch'](loggerCatch(_0x71c1('0x120')));if(_0x57dd64[_0x71c1('0x18a')](0x0,_0x14fb2e,_0x49db1a)&&!_0x506b46){if(_0x21954a[_0x71c1('0x124')]>=_0x49db1a[_0x71c1('0x192')]){_0x57dd64[_0x71c1('0x12b')](_0x21954a,_0xa0d049,_0x25fe47,'reason\x200\x20no\x20such\x20number....');}else{_0x57dd64[_0x71c1('0x128')](_0x21954a,_0xa0d049,_0x25fe47,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x49db1a[_0x71c1('0x1a0')]+=0x1;_0x21954a['state']=0x3;_0x21954a[_0x71c1('0x74')]=_0x71c1('0x1a1');_0x21954a[_0x71c1('0x123')]+=0x1;_0x21954a[_0x71c1('0xdd')]+=0x1;var _0x4d29cc=ut[_0x71c1('0x1a2')](_0x14fb2e,_0x49db1a);ami[_0x71c1('0x41')](_0x71c1('0x1a3'),_0x4d29cc);_0x174295=_0x49db1a[_0x71c1('0x18b')];_0x5f5c04=_0x49db1a['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x21954a)[_0x71c1('0xab')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x57dd64['checkRetriveMax'](0x3,_0x14fb2e,_0x49db1a)&&!_0x506b46){if(_0x21954a['countnoanswerretry']>=_0x49db1a[_0x71c1('0x1a4')]){_0x57dd64[_0x71c1('0x12b')](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1a5'));}else{_0x57dd64[_0x71c1('0x128')](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1a5'));}}break;case'5':_0x49db1a[_0x71c1('0x1a6')]+=0x1;_0x21954a[_0x71c1('0x73')]=0x5;_0x21954a['statedesc']='Busy';_0x21954a[_0x71c1('0x121')]+=0x1;_0x21954a[_0x71c1('0xdd')]+=0x1;ami['emit'](_0x71c1('0x1a7'),ut[_0x71c1('0x11a')](_0x14fb2e,_0x71c1('0x1a8')));_0x174295=_0x49db1a[_0x71c1('0x18e')];_0x5f5c04=_0x49db1a[_0x71c1('0xf4')];hopperUtils[_0x71c1('0xd2')](_0x21954a)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x1a9')));if(_0x57dd64[_0x71c1('0x18a')](0x5,_0x14fb2e,_0x49db1a)&&!_0x506b46){if(_0x21954a[_0x71c1('0x121')]>=_0x49db1a[_0x71c1('0x18d')]){_0x57dd64[_0x71c1('0x12b')](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1aa'));}else{_0x57dd64[_0x71c1('0x128')](_0x21954a,_0xa0d049,_0x25fe47,'reason\x205\x20busy');}}break;case'8':_0x49db1a[_0x71c1('0x1ab')]+=0x1;_0x21954a[_0x71c1('0x73')]=0x8;_0x21954a[_0x71c1('0x74')]=_0x71c1('0x1ac');_0x21954a[_0x71c1('0x122')]+=0x1;_0x21954a['countglobal']+=0x1;_0x174295=_0x49db1a[_0x71c1('0x190')];_0x5f5c04=_0x49db1a[_0x71c1('0xf4')];ami[_0x71c1('0x41')](_0x71c1('0x1ad'),ut[_0x71c1('0x11a')](_0x14fb2e,_0x71c1('0x1ae')));hopperUtils['createHistory'](_0x21954a)[_0x71c1('0xab')](loggerCatch(_0x71c1('0x1af')));if(_0x57dd64[_0x71c1('0x18a')](0x8,_0x14fb2e,_0x49db1a)&&!_0x506b46){if(_0x21954a['countcongestionretry']>=_0x49db1a[_0x71c1('0x18f')]){_0x57dd64['createStateFinal'](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1b0'));}else{_0x57dd64[_0x71c1('0x128')](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1b0'));}}break;case'11':_0x49db1a[_0x71c1('0x1b1')]+=0x1;_0x21954a[_0x71c1('0x73')]=0xb;_0x21954a['statedesc']=_0x71c1('0xf1');_0x21954a[_0x71c1('0xf2')]+=0x1;_0x21954a[_0x71c1('0xdd')]+=0x1;_0x174295=_0x49db1a['dialAbandonedRetryFrequency'];_0x5f5c04=_0x49db1a[_0x71c1('0xf4')];hopperUtils[_0x71c1('0xd2')](_0x21954a)[_0x71c1('0xab')](loggerCatch(_0x71c1('0xf6')));if(_0x57dd64[_0x71c1('0x18a')](0xb,_0x14fb2e,_0x49db1a)&&!_0x506b46){if(_0x21954a[_0x71c1('0xf2')]>=_0x49db1a[_0x71c1('0xf5')]){_0x57dd64[_0x71c1('0x12b')](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1b2'));}else{_0x57dd64[_0x71c1('0x128')](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1b2'));}}break;case'20':_0x49db1a['outboundRejectCallsDay']+=0x1;_0x21954a['state']=0x14;_0x21954a[_0x71c1('0x74')]=_0x71c1('0x1b3');_0x21954a['countagentrejectretry']+=0x1;_0x21954a['countglobal']+=0x1;_0x174295=_0x49db1a[_0x71c1('0x196')];_0x5f5c04=_0x49db1a['callAdditionalPhoneAfterMin'];ami[_0x71c1('0x41')](_0x71c1('0x1b4'),ut[_0x71c1('0x11a')](_0x14fb2e,_0x71c1('0x1b5')));hopperUtils['createHistory'](_0x21954a)[_0x71c1('0xab')](loggerCatch('[syncAgentComplete][createHistory][20]'));if(_0x57dd64[_0x71c1('0x18a')](0x14,_0x14fb2e,_0x49db1a)&&!_0x506b46){if(_0x21954a[_0x71c1('0x126')]>=_0x49db1a['dialAgentRejectMaxRetry']){_0x57dd64[_0x71c1('0x12b')](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1b6'));}else{_0x57dd64['stateGlobal'](_0x21954a,_0xa0d049,_0x25fe47,_0x71c1('0x1b6'));}}break;default:_0x49db1a['outboundUnknownCallsDay']+=0x1;_0x21954a[_0x71c1('0x73')]=0xc;_0x21954a[_0x71c1('0x74')]=_0x8ede04[_0x71c1('0xcc')];_0x174295=_0x49db1a[_0x71c1('0x196')];_0x5f5c04=_0x49db1a[_0x71c1('0xf4')];hopperUtils[_0x71c1('0xd2')](_0x21954a)['catch'](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x57dd64[_0x71c1('0x18a')](_0x8ede04[_0x71c1('0xcc')],_0x14fb2e,_0x49db1a)&&!_0x506b46){if(_0x21954a['countbusyretry']+_0x21954a[_0x71c1('0x122')]+_0x21954a[_0x71c1('0x123')]+_0x21954a['countnosuchnumberretry']+_0x21954a['countdropretry']+_0x21954a[_0x71c1('0xf2')]+_0x21954a[_0x71c1('0x125')]+_0x21954a['countagentrejectretry']>=_0x49db1a[_0x71c1('0x127')]){_0x57dd64['stateGlobal'](_0x21954a,_0xa0d049,_0x25fe47,_0x8ede04[_0x71c1('0xcc')]);}else{_0x57dd64[_0x71c1('0x12b')](_0x21954a,_0xa0d049,_0x25fe47,_0x8ede04[_0x71c1('0xcc')]);}}}})[_0x71c1('0xa7')](function(){if(_0x506b46){hopperUtils[_0x71c1('0xf0')](_0x21954a,_0x174295,_0x5f5c04)[_0x71c1('0xa7')](function(){return _0xa0d049(0x1);});}});});};Dialer[_0x71c1('0x1c')][_0x71c1('0x128')]=function(_0x31e4d2,_0x19c4fd,_0x7155f0,_0x374697){var _0x901702=new Final(_0x31e4d2);_0x901702[_0x71c1('0x73')]=0xf;_0x901702['statedesc']=_0x71c1('0x1b7');this[_0x71c1('0x12b')](_0x901702,_0x19c4fd,_0x7155f0,_0x374697);};Dialer[_0x71c1('0x1c')][_0x71c1('0x12b')]=function(_0x2b8283,_0x303f88,_0x20eaaf,_0x59fb1e){hopperUtils['moveContactManagedDialer'](_0x2b8283)[_0x71c1('0xa7')](function(){return _0x303f88(msgResponse(_0x71c1('0x199'),_0x71c1('0x10f'),_0x59fb1e));})['catch'](function(){return _0x20eaaf(msgResponse('[moveContactManagedDialer][0]',_0x71c1('0x9b'),'contact\x20not\x20moved'));});};Dialer['prototype'][_0x71c1('0xb')]=function(_0x25ff4b){var _0x128742=_0x25ff4b[_0x71c1('0x1b8')]/0x64;var _0x24c016=_0x25ff4b[_0x71c1('0x1b9')]/(_0x25ff4b[_0x71c1('0x1b9')]+_0x25ff4b['outboundAnswerCallsDay']);var _0x3822dd=Math[_0x71c1('0x1ba')](_0x25ff4b[_0x71c1('0x1bb')]*(_0x25ff4b[_0x71c1('0x1bc')]/0x64));var _0x5d3944=Math[_0x71c1('0x1ba')](_0x25ff4b[_0x71c1('0x1bb')]*(_0x25ff4b['predictiveIntervalMinThreshold']/0x64));var _0x4d5c9a=_0x25ff4b[_0x71c1('0x143')]+_0x25ff4b[_0x71c1('0x1bd')];var _0x2cbe80=Math[_0x71c1('0x1be')](_0x25ff4b['erlangCalls']*_0x25ff4b[_0x71c1('0x5f')]*_0x25ff4b[_0x71c1('0x1bf')]*_0x25ff4b[_0x71c1('0x1c0')]);if(_[_0x71c1('0x40')](_0x25ff4b[_0x71c1('0x64')])){if(!_['isUndefined'](_0x25ff4b[_0x71c1('0x2b')])){_0x25ff4b[_0x71c1('0x2b')]=undefined;loggerPredictive[_0x71c1('0x69')]('[startMethodPredictive][StartProgressive]',_0x71c1('0x1c1'));}if(!_[_0x71c1('0x40')](_0x25ff4b['handlePredictive'])){loggerPredictive[_0x71c1('0x69')](_0x71c1('0x1c2'),_0x71c1('0x1c3'));clearInterval(_0x25ff4b['handlePredictive']);_0x25ff4b[_0x71c1('0x67')]=undefined;}_0x25ff4b[_0x71c1('0x64')]=moment()['format'](_0x71c1('0xd1'));loggerPredictive[_0x71c1('0x49')](_0x25ff4b[_0x71c1('0x65')],'collection\x20data\x20in\x20progressive\x20at',_0x25ff4b[_0x71c1('0x64')]);this[_0x71c1('0xba')](_0x25ff4b,0x1);}else if(ifInterval(_0x25ff4b[_0x71c1('0x1c4')],_0x25ff4b[_0x71c1('0x64')])){this['handlePower'](_0x25ff4b,0x1);loggerPredictiveCalls[_0x71c1('0x49')]('[startMethodPredictive][StartProgressive][Loop]',_0x25ff4b[_0x71c1('0x64')],_0x25ff4b[_0x71c1('0x65')]);_0x25ff4b[_0x71c1('0x5c')]=0x0;_0x25ff4b[_0x71c1('0xd9')]=0x0;}else if(_0x128742<_0x24c016&&_0x25ff4b[_0x71c1('0x1c5')]===_0x71c1('0x1c6')){clearPredictiveAttributes(_0x25ff4b);loggerPredictive['info'](_0x71c1('0x1c7'),_0x71c1('0x1c8'),_0x24c016,_0x71c1('0x64'),_0x25ff4b['name']);}else if(_0x2cbe80<_0x25ff4b[_0x71c1('0xd9')]&&_0x25ff4b['dialPredictiveOptimization']===_0x71c1('0x1c6')){clearPredictiveAttributes(_0x25ff4b);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x1c9'),_0x71c1('0x1ca'),_0x2cbe80,_0x71c1('0x1cb'),_0x25ff4b['predictiveIntervalErlangCallsDroppedCalls'],_0x71c1('0x64'),_0x25ff4b[_0x71c1('0x65')]);}else if(!ifInterval(_0x25ff4b['dialPredictiveInterval'],_0x25ff4b[_0x71c1('0x64')])&&_[_0x71c1('0x40')](_0x25ff4b['startPredictive'])&&!_[_0x71c1('0x40')](_0x25ff4b[_0x71c1('0x64')])){_0x25ff4b['startPredictive']=moment()[_0x71c1('0x46')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x25ff4b['name'],_0x71c1('0x1cc'),_0x25ff4b[_0x71c1('0x2b')]);hopperUtils[_0x71c1('0x1cd')](_0x25ff4b[_0x71c1('0x1c4')])[_0x71c1('0xa7')](this[_0x71c1('0x1ce')](_0x25ff4b))[_0x71c1('0xa7')](mergeDataErlangB(_0x25ff4b))[_0x71c1('0xa7')](this[_0x71c1('0x1cf')](_0x25ff4b))[_0x71c1('0xab')](loggerCatchPredictive(_0x71c1('0x1d0'),_0x25ff4b));}else if(!ifInterval(_0x25ff4b[_0x71c1('0x1c4')],_0x25ff4b[_0x71c1('0x2b')])){_0x25ff4b[_0x71c1('0xd9')]=0x0;_0x25ff4b[_0x71c1('0x2b')]=moment()[_0x71c1('0x46')](_0x71c1('0xd1'));loggerPredictive[_0x71c1('0x49')](_0x25ff4b[_0x71c1('0x65')],'recalculate\x20predictive\x20at',_0x25ff4b[_0x71c1('0x2b')]);clearInterval(_0x25ff4b[_0x71c1('0x67')]);_0x25ff4b[_0x71c1('0x67')]=undefined;hopperUtils[_0x71c1('0x1cd')](_0x25ff4b[_0x71c1('0x1c4')])[_0x71c1('0xa7')](this[_0x71c1('0x1ce')](_0x25ff4b))[_0x71c1('0xa7')](mergeDataErlangB(_0x25ff4b))[_0x71c1('0xa7')](this['startMethodPredictive'](_0x25ff4b))[_0x71c1('0xab')](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x25ff4b));}else if(_0x25ff4b[_0x71c1('0x1bb')]&&_0x4d5c9a<_0x25ff4b[_0x71c1('0x1bb')]-_0x5d3944){clearPredictiveAttributes(_0x25ff4b);loggerPredictive[_0x71c1('0x49')](_0x25ff4b[_0x71c1('0x65')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4d5c9a,_0x71c1('0x1d1'),_0x25ff4b[_0x71c1('0x1bb')],'-',_0x5d3944,'=',_0x25ff4b[_0x71c1('0x1bb')]-_0x5d3944,')');}else if(_0x25ff4b[_0x71c1('0x1bb')]&&_0x4d5c9a>_0x25ff4b[_0x71c1('0x1bb')]+_0x3822dd){clearPredictiveAttributes(_0x25ff4b);loggerPredictive[_0x71c1('0x49')](_0x25ff4b['name'],_0x71c1('0x1d2'),_0x4d5c9a,_0x71c1('0x1d3'),_0x25ff4b[_0x71c1('0x1bb')],'+',_0x3822dd,'=',_0x25ff4b[_0x71c1('0x1bb')]+_0x3822dd,')');}};Dialer[_0x71c1('0x1c')][_0x71c1('0x1ce')]=function(_0x5eb7ae){var _0x78e3e7=this;return function(_0x4ea756){return new Promise(function(_0x4138c1,_0x4f48a7){_[_0x71c1('0x1d4')](_0x5eb7ae,_0x4ea756[0x0]);if(checkGetDataPredictive(_0x4ea756[0x0])){var _0x354371=_0x5eb7ae[_0x71c1('0x1bb')]=_0x5eb7ae['talking']+_0x5eb7ae[_0x71c1('0x143')];var _0x24d529=_0x5eb7ae[_0x71c1('0x1c4')]*0x3c;var _0x546542=_0x4ea756[0x0][_0x71c1('0x55')]+_0x4ea756[0x0]['predictiveIntervalAvgHoldtime'];var _0x2c87a0=(_0x4ea756[0x0][_0x71c1('0x4e')]+_0x4ea756[0x0][_0x71c1('0x50')]+_0x4ea756[0x0][_0x71c1('0x52')])/_0x4ea756[0x0][_0x71c1('0x4c')];_0x5eb7ae[_0x71c1('0x1bf')]=_0x2c87a0>0x0?_0x2c87a0:0x1;switch(_0x5eb7ae[_0x71c1('0x1c5')]){case _0x71c1('0x1c6'):var _0x30946b=_0x5eb7ae[_0x71c1('0x1b8')]/0x64;return _0x78e3e7['abandonmentRate'](_0x354371,_0x24d529,_0x546542,_0x2c87a0,_0x30946b)[_0x71c1('0xa7')](function(_0x38f456){return _0x4138c1(_0x38f456);});case _0x71c1('0x1d5'):var _0x2e1b02=_0x5eb7ae[_0x71c1('0x1b8')]/0x64;return _0x78e3e7[_0x71c1('0x1d6')](_0x354371,_0x24d529,_0x546542,_0x2c87a0,_0x2e1b02)['then'](function(_0x2015d8){return _0x4138c1(_0x2015d8);});default:return _0x4f48a7(msgResponse(_0x71c1('0x1d7'),_0x71c1('0x9b'),_0x71c1('0x1d8')));}}else{return _0x4f48a7(msgResponse(_0x71c1('0x1d7'),_0x71c1('0x9b'),_0x71c1('0x1d9')));}});};};Dialer[_0x71c1('0x1c')][_0x71c1('0x1da')]=function(_0x52fd93){var _0x19429a=this;return function(_0x403968){return new Promise(function(_0x5082c0,_0x78323){_['merge'](_0x52fd93,_0x403968[0x0]);if(checkGetDataPredictive(_0x403968[0x0])){loggerPredictive[_0x71c1('0x49')](JSON[_0x71c1('0x7a')](_0x403968[0x0]));if(_0x52fd93['dialPredictiveOptimization']==='dropRate'){return _0x19429a[_0x71c1('0x156')](_0x52fd93['id'])[_0x71c1('0xa7')](function(_0x2c26d6){var _0x24465d=_0x52fd93['loggedIn']-_0x2c26d6[0x0][_0x71c1('0x1db')];var _0x50a3a5=_0x52fd93[_0x71c1('0x1c4')]*0x3c;var _0x25b170=_0x403968[0x0][_0x71c1('0x55')]+_0x403968[0x0][_0x71c1('0x58')];var _0x3321f7=(_0x403968[0x0][_0x71c1('0x4e')]+_0x403968[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x403968[0x0][_0x71c1('0x52')])/_0x403968[0x0]['predictiveIntervalTotalCalls'];var _0x408ab4=_0x52fd93['dialPredictiveOptimizationPercentage']/0x64;_0x52fd93[_0x71c1('0x1dc')]=_0x2c26d6[0x0][_0x71c1('0x1db')]||0x0;_0x52fd93['predictiveIntervalHitRate']=_0x3321f7>0x0?_0x3321f7:0x1;return _0x19429a[_0x71c1('0x1dd')](_0x24465d,_0x50a3a5,_0x25b170,_0x3321f7,_0x408ab4);})[_0x71c1('0xa7')](function(_0x1129aa){return _0x5082c0(_0x1129aa);})[_0x71c1('0xab')](function(_0x31cfde){return _0x78323(msgResponse('[CatchErlangB]',_0x71c1('0x9b'),JSON[_0x71c1('0x7a')](_0x31cfde)));});}if(_0x52fd93[_0x71c1('0x1c5')]===_0x71c1('0x1d5')){return _0x19429a[_0x71c1('0x156')](_0x52fd93['id'])[_0x71c1('0xa7')](function(_0x66a2c4){var _0x27dff7=_0x52fd93[_0x71c1('0x1de')]-_0x66a2c4[0x0][_0x71c1('0x1db')];var _0x112573=_0x52fd93[_0x71c1('0x1c4')]*0x3c;var _0x574c2c=_0x403968[0x0][_0x71c1('0x55')]+_0x403968[0x0][_0x71c1('0x58')];var _0x345f55=(_0x403968[0x0][_0x71c1('0x4e')]+_0x403968[0x0][_0x71c1('0x50')]+_0x403968[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x403968[0x0][_0x71c1('0x4c')];var _0x1406eb=_0x52fd93['dialPredictiveOptimizationPercentage']/0x64;_0x52fd93[_0x71c1('0x1dc')]=_0x66a2c4[0x0][_0x71c1('0x1db')]||0x0;_0x52fd93[_0x71c1('0x1bf')]=_0x345f55>0x0?_0x345f55:0x1;return _0x19429a[_0x71c1('0x1d6')](_0x27dff7,_0x112573,_0x574c2c,_0x345f55,_0x1406eb);})[_0x71c1('0xa7')](function(_0x116bf9){return _0x5082c0(_0x116bf9);})[_0x71c1('0xab')](function(_0x40c37f){return _0x78323(msgResponse(_0x71c1('0x1df'),_0x71c1('0x9b'),JSON[_0x71c1('0x7a')](_0x40c37f)));});}}else{return _0x78323(msgResponse(_0x71c1('0x1d7'),_0x71c1('0x9b'),'check\x20failure'));}});};};Dialer['prototype'][_0x71c1('0x1cf')]=function(_0x528514){var _0x8336f0=this;return function(){var _0x237123=0x0;var _0x3b732e=Math['floor'](_0x528514[_0x71c1('0x5e')]*0x3e8);if(_0x3b732e>0x0){_0x3b732e=_0x3b732e<0x64?0x64:_0x3b732e;loggerPredictive['info'](_0x528514[_0x71c1('0x65')],_0x71c1('0x1e0'),_0x3b732e,'milliseconds');_0x528514[_0x71c1('0x67')]=setInterval(function(){_0x8336f0[_0x71c1('0x67')](_0x528514);loggerPredictiveCalls[_0x71c1('0x49')](_0x71c1('0x1e1'),_0x237123+=0x1);},_0x3b732e);}else{loggerPredictive[_0x71c1('0x49')](_0x528514[_0x71c1('0x65')],_0x71c1('0x1e2'));}};};Dialer[_0x71c1('0x1c')]['checkContactBlack']=function(_0x9e8008,_0x455574){var _0x502747=this;return function(_0x40f567){if(_[_0x71c1('0x7e')](_0x40f567)){if(_[_0x71c1('0xfc')](_0x455574[_0x71c1('0x1e3')])||!_0x455574[_0x71c1('0x1e4')]){if(_0x9e8008[_0x71c1('0xb9')]===_0x71c1('0xbd')){_0x9e8008[_0x71c1('0x77')]=_[_0x71c1('0x40')](_0x9e8008[_0x71c1('0x77')])?!![]:_0x9e8008[_0x71c1('0x77')];var _0x30b8dc=uuid['v4']();_0x502747['actions'][_0x30b8dc]=new Action(_0x9e8008,_0x455574,_0x30b8dc);loggerBooked[_0x71c1('0x49')]('[booked][checkContactBlack]',_0x30b8dc,_0x71c1('0x1e5'),JSON[_0x71c1('0x7a')](_0x9e8008['queueStatusComplete']),_0x71c1('0x1e6'),_0x9e8008[_0x71c1('0x65')]);if(_0x9e8008[_0x71c1('0x77')]){_0x9e8008[_0x71c1('0x77')]=![];_0x502747[_0x71c1('0x2d')][_0x502747['actions'][_0x30b8dc]['queue']]=[];ami[_0x71c1('0xa2')]({'actionid':_0x30b8dc,'action':_0x71c1('0x1e7'),'queue':_0x9e8008[_0x71c1('0x65')]})[_0x71c1('0xab')](function(){_0x502747[_0x71c1('0xca')](_0x9e8008);hopperUtils[_0x71c1('0xe4')]({'active':![],'ContactId':_0x502747['actions'][_0x30b8dc][_0x71c1('0xe8')],'ListId':_0x502747[_0x71c1('0x28')][_0x30b8dc]['ListId'],'VoiceQueueId':_0x502747[_0x71c1('0x28')][_0x30b8dc][_0x71c1('0xea')]||undefined,'CampaignId':_0x502747[_0x71c1('0x28')][_0x30b8dc][_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch(_0x71c1('0x1e8')));delete _0x502747[_0x71c1('0x28')][_0x30b8dc];});}else{loggerBooked[_0x71c1('0x49')](_0x71c1('0x1e9'),JSON[_0x71c1('0x7a')](_0x9e8008[_0x71c1('0x77')]),_0x71c1('0x1e6'),_0x9e8008['name']);_0x502747[_0x71c1('0xca')](_0x9e8008);hopperUtils[_0x71c1('0xe4')]({'active':![],'ContactId':_0x502747[_0x71c1('0x28')][_0x30b8dc]['ContactId'],'ListId':_0x502747['actions'][_0x30b8dc]['ListId'],'VoiceQueueId':_0x502747[_0x71c1('0x28')][_0x30b8dc][_0x71c1('0xea')]||undefined,'CampaignId':_0x502747[_0x71c1('0x28')][_0x30b8dc][_0x71c1('0xeb')]||undefined})[_0x71c1('0xab')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x502747[_0x71c1('0x28')][_0x30b8dc];}}else{return _0x502747[_0x71c1('0x1ea')](_0x9e8008,_0x455574);}}else{if(utils[_0x71c1('0x63')](undefined,_0x455574[_0x71c1('0x1eb')])<_0x9e8008[_0x71c1('0x1ec')]*0x3c){if(_0x455574[_0x71c1('0x14d')]&&!_0x455574['Agent'][_0x71c1('0x1ed')]){_0x502747[_0x71c1('0x21')][_0x71c1('0x100')](_0x455574['id'])[_0x71c1('0x1f')](function(){_0x502747[_0x71c1('0xca')](_0x9e8008);});}else{hopperUtils['unlockContact']({'active':![]},_0x455574['id'],0x1)[_0x71c1('0x1f')](function(){_0x502747[_0x71c1('0xca')](_0x9e8008);});}}else{_0x9e8008[_0x71c1('0x1ee')]+=0x1;_0x502747[_0x71c1('0xca')](_0x9e8008);if(_0x9e8008['dialRecallInQueue']){hopperUtils[_0x71c1('0xe4')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x455574[_0x71c1('0xe8')],'ListId':_0x455574[_0x71c1('0xe9')],'VoiceQueueId':_0x455574['VoiceQueueId']||undefined,'CampaignId':_0x455574[_0x71c1('0xeb')]||undefined})['catch'](loggerCatch(_0x71c1('0x1ef')));hopperUtils[_0x71c1('0xd2')](createObjHistory(_0x9e8008,_0x455574,utils[_0x71c1('0x6e')][_0x71c1('0x1f0')],0x17,_0x71c1('0x1f1')))[_0x71c1('0xab')](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x502747[_0x71c1('0x11b')](createObjHistory(_0x9e8008,_0x455574,utils[_0x71c1('0x6e')][_0x71c1('0x1f2')],0x16,'RecallFailedTimeout'),_0x71c1('0x1f3'),'[Originate][HistoryRecallClose]');}}}}else{_0x9e8008[_0x71c1('0x1f4')]+=0x1;_0x502747[_0x71c1('0x11b')](createObjHistory(_0x9e8008,_0x455574,utils['CAMPAIGN_STATUS']['BLACKLIST'],0xd,_0x71c1('0x1f5')),'[Originate][historyBlacklist]',_0x71c1('0x1f6'));throw'inBlackList';}};};Dialer[_0x71c1('0x1c')][_0x71c1('0x161')]=function(_0x4ede8b){var _0x12aa70=this;var _0x50654f=_0x4ede8b[_0x71c1('0x1f7')]-_0x4ede8b[_0x71c1('0x85')];emitCampaignSummary(_0x4ede8b);if(_0x50654f>0x0&&_0x4ede8b[_0x71c1('0x6b')]==0x0){if(_0x50654f>this[_0x71c1('0x26')]){_0x50654f=this[_0x71c1('0x26')];}_0x4ede8b[_0x71c1('0x6b')]=0x1;hopperUtils[_0x71c1('0x1f8')](_0x4ede8b,_0x50654f)['then'](function(_0x896547){_0x4ede8b[_0x71c1('0x6b')]=0x0;if(_0x896547){if(!utils[_0x71c1('0x1f9')](_0x896547)){_0x4ede8b[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')]['NO_AVAILABLE_CONTACTS'];logger[_0x71c1('0x49')]('[getContactCampaign2][Empty]'+_0x4ede8b[_0x71c1('0x65')]);}else{_0x4ede8b[_0x71c1('0x85')]+=_0x896547['length'];_0x4ede8b[_0x71c1('0x6d')]=utils[_0x71c1('0x6e')][_0x71c1('0x1fa')];for(var _0x1efeb1=0x0;_0x1efeb1<_0x896547['length'];_0x1efeb1+=0x1){_0x4ede8b[_0x71c1('0x1fb')]+=0x1;if(_['isNil'](_0x896547[_0x1efeb1])||_[_0x71c1('0xfc')](_0x896547[_0x1efeb1][_0x71c1('0x1fc')])||_[_0x71c1('0xfc')](_0x896547[_0x1efeb1][_0x71c1('0x165')])){_0x12aa70[_0x71c1('0x15a')](_0x71c1('0x1fd'),_0x4ede8b,_0x896547[_0x1efeb1]);}else{hopperUtils['checkIsBlackListIvr'](_[_0x71c1('0x7b')](_0x896547[_0x1efeb1],[_0x71c1('0xeb'),_0x71c1('0x165')]))[_0x71c1('0xa7')](_0x12aa70[_0x71c1('0x1fe')](_0x4ede8b,_0x896547[_0x1efeb1]))[_0x71c1('0xab')](_0x12aa70[_0x71c1('0x1ff')](_0x71c1('0x200'),_0x4ede8b));}}}}})[_0x71c1('0xab')](loggerGetContactDialer('[getContactCampaign2]',_0x4ede8b,_0x50654f));}};Dialer[_0x71c1('0x1c')][_0x71c1('0xba')]=function(_0x78c1d6,_0xbae28){var _0x589de1=this;var _0x1169ec=[];if(_0xbae28<0x1||_0x78c1d6[_0x71c1('0xb9')]==='booked'){_0xbae28=0x1;}var _0x4c94c4=Math['floor'](_0x78c1d6[_0x71c1('0x143')]*_0xbae28)-_0x78c1d6[_0x71c1('0x85')];if(_0x78c1d6[_0x71c1('0x201')]>0x0){var _0x5e2a37=_0x78c1d6['dialLimitQueue']-_0x78c1d6['originated']-_0x78c1d6[_0x71c1('0x1bd')]-_0x78c1d6[_0x71c1('0x202')];if(_0x4c94c4>_0x5e2a37){_0x4c94c4=_0x5e2a37;}}if(_0x4c94c4>0x0&&_0x78c1d6[_0x71c1('0x6b')]==0x0){if(_0x78c1d6[_0x71c1('0xb9')]===_0x71c1('0xbd')){_0x4c94c4=0x1;}if(_0x4c94c4>this[_0x71c1('0x26')]){_0x4c94c4=this[_0x71c1('0x26')];}for(var _0x54f43a in this['agents']){if(typeof this[_0x71c1('0x24')][_0x54f43a]!=='undefined'){if(this[_0x71c1('0x24')][_0x54f43a]['state']===_0x71c1('0x203')&&this[_0x71c1('0x24')][_0x54f43a]['status']===_0x71c1('0x8e')){_0x1169ec['push'](this[_0x71c1('0x24')][_0x54f43a]['id']);}}}_0x78c1d6['temp']=0x1;hopperUtils[_0x71c1('0x204')](_0x78c1d6,_0x1169ec,_0x4c94c4)[_0x71c1('0xa7')](function(_0x1f4d26){_0x78c1d6[_0x71c1('0x6b')]=0x0;if(_0x1f4d26){if(!utils[_0x71c1('0x1f9')](_0x1f4d26)){hopperUtils[_0x71c1('0x205')](_0x78c1d6)[_0x71c1('0xa7')](sendMessageReschedule(_0x78c1d6))['catch'](loggerCatch(_0x71c1('0x206')));}else{_0x78c1d6[_0x71c1('0x85')]+=_0x1f4d26['length'];_0x78c1d6[_0x71c1('0x6d')]=_0x78c1d6[_0x71c1('0xb9')]===_0x71c1('0xbd')?utils[_0x71c1('0x6e')]['ACTIVE']:utils[_0x71c1('0x6e')][_0x71c1('0x1fa')];for(var _0x2a6a42=0x0;_0x2a6a42<_0x1f4d26[_0x71c1('0xa0')];_0x2a6a42+=0x1){if(_['isNil'](_0x1f4d26[_0x2a6a42])||_[_0x71c1('0xfc')](_0x1f4d26[_0x2a6a42][_0x71c1('0x1fc')])||_[_0x71c1('0xfc')](_0x1f4d26[_0x2a6a42][_0x71c1('0x165')])){_0x589de1[_0x71c1('0x15a')](_0x71c1('0x1fd'),_0x78c1d6,_0x1f4d26[_0x2a6a42]);}else{hopperUtils[_0x71c1('0x207')](_[_0x71c1('0x7b')](_0x1f4d26[_0x2a6a42],[_0x71c1('0xea'),'phone']))[_0x71c1('0xa7')](_0x589de1[_0x71c1('0x1fe')](_0x78c1d6,_0x1f4d26[_0x2a6a42]))[_0x71c1('0xab')](_0x589de1[_0x71c1('0x1ff')](_0x71c1('0x1fd'),_0x78c1d6));}}}}})[_0x71c1('0xab')](loggerGetContactDialer(_0x71c1('0x208'),_0x78c1d6,_0x4c94c4));}};Dialer[_0x71c1('0x1c')][_0x71c1('0x67')]=function(_0x590197){if(_0x590197['dialLimitQueue']>0x0){var _0x80aa0e=_0x590197[_0x71c1('0x201')]-_0x590197['originated']-_0x590197[_0x71c1('0x1bd')];if(_0x80aa0e>0x0&&_0x590197['temp']==0x0){this['tryOriginatePredictive'](_0x590197);}else{loggerPredictiveCalls[_0x71c1('0x49')](_0x71c1('0x209'));}}else{this[_0x71c1('0x20a')](_0x590197);}};Dialer[_0x71c1('0x1c')]['tryOriginatePredictive']=function(_0x5cea7b){var _0x2fd37e=this;var _0x50a075=[];_0x5cea7b[_0x71c1('0x85')]+=0x1;for(var _0x124b55 in this[_0x71c1('0x24')]){if(typeof this[_0x71c1('0x24')][_0x124b55]!==_0x71c1('0x152')){if(this[_0x71c1('0x24')][_0x124b55][_0x71c1('0x73')]===_0x71c1('0x203')&&this[_0x71c1('0x24')][_0x124b55][_0x71c1('0x8d')]==='reachable'){_0x50a075[_0x71c1('0xa1')](this[_0x71c1('0x24')][_0x124b55]['id']);}}}_0x5cea7b['temp']=0x1;return this[_0x71c1('0x204')](_0x5cea7b['id'],_0x50a075,0x1,_0x5cea7b[_0x71c1('0x20b')],_0x5cea7b)[_0x71c1('0xa7')](function(_0x189dd2){_0x5cea7b[_0x71c1('0x6b')]=0x1;if(_0x189dd2){if(!utils['checkContactEmpty'](_0x189dd2)){utils[_0x71c1('0x20c')](_0x5cea7b,0x1,0x0);return hopperUtils[_0x71c1('0x205')](_0x5cea7b)[_0x71c1('0xa7')](sendMessageReschedule(_0x5cea7b))[_0x71c1('0xab')](loggerCatch('[countReScheduled]\x20'));}else{_0x5cea7b[_0x71c1('0x6d')]=utils['CAMPAIGN_STATUS'][_0x71c1('0x1fa')];if(_[_0x71c1('0xfc')](_0x189dd2[0x0])||_[_0x71c1('0xfc')](_0x189dd2[0x0][_0x71c1('0x1fc')])||_['isNil'](_0x189dd2[0x0][_0x71c1('0x165')])){_0x2fd37e['emptyContact']('[actionOriginate]\x20',_0x5cea7b,_0x189dd2[0x0]);}else{return hopperUtils[_0x71c1('0x207')](_[_0x71c1('0x7b')](_0x189dd2[0x0],[_0x71c1('0xea'),_0x71c1('0x165')]))[_0x71c1('0xa7')](_0x2fd37e['checkContactBlack'](_0x5cea7b,_0x189dd2[0x0]))[_0x71c1('0xab')](_0x2fd37e['loggerHandler'](_0x71c1('0x20d'),_0x5cea7b));}}}})[_0x71c1('0xab')](loggerGetContactDialer('[getContactDialerPredictive]',_0x5cea7b,0x1));};Dialer[_0x71c1('0x1c')][_0x71c1('0x1dd')]=function(_0x719efb,_0xaef224,_0x149f5f,_0x188e25,_0x10f6c,_0x5bbc24){loggerPredictive[_0x71c1('0x49')](_0x71c1('0x20e'));loggerPredictive['info'](_0x71c1('0x20f'),_0x719efb);loggerPredictive['info']('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xaef224);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x210'),_0x149f5f);loggerPredictive['info'](_0x71c1('0x211'),_0x188e25);loggerPredictive['info'](_0x71c1('0x212'),_0x10f6c);loggerPredictive[_0x71c1('0x49')]('---------------------------');return new Promise(function(_0x56962c,_0x3cae45){if(_0x719efb<=0x0||isNaN(_0x719efb)){return _0x3cae45(msgResponse(_0x71c1('0x213'),_0x71c1('0xc6'),_0x71c1('0x214')+_0x719efb));}if(_0x149f5f<=0x0||isNaN(_0x149f5f)){return _0x3cae45(msgResponse(_0x71c1('0x213'),_0x71c1('0xc6'),_0x71c1('0x215')+_0x149f5f));}if(_0x188e25<=0x0||isNaN(_0x188e25)){return _0x3cae45(msgResponse(_0x71c1('0x213'),_0x71c1('0xc6'),_0x71c1('0x216')+_0x188e25));}if(_0xaef224<=0x0||isNaN(_0xaef224)){return _0x3cae45(msgResponse(_0x71c1('0x213'),'Error',_0x71c1('0x217')+_0xaef224));}if(_0x10f6c<=0x0||isNaN(_0x10f6c)){return _0x3cae45(msgResponse(_0x71c1('0x213'),_0x71c1('0xc6'),_0x71c1('0x218')+_0x10f6c));}_0x5bbc24=_0x5bbc24||0x0;var _0x45f9a7=0x1/_0x149f5f;var _0x2be4c7=0x0;var _0x576188=0x0;var _0x5cc470=0x0;var _0x4c98c2=0x0;for(var _0xcdc5b2=0x0;_0x5cc470<_0x10f6c;_0xcdc5b2+=0x1){_0x576188=_0xcdc5b2/_0xaef224;_0x2be4c7=(_0x188e25*_0x576188+_0x5bbc24)/_0x45f9a7;_0x5cc470=utils[_0x71c1('0x219')](_0x2be4c7,_0x719efb);_0x4c98c2=_0x2be4c7/_0x719efb*(0x1-utils[_0x71c1('0x219')](_0x2be4c7,_0x719efb));}return _0x56962c({'erlangCalls':_0xcdc5b2,'erlangCallToSecond':_0xaef224/_0xcdc5b2,'erlangAbandonmentRate':_0x5cc470,'erlangBusyFactor':_0x4c98c2});});};Dialer[_0x71c1('0x1c')][_0x71c1('0x1d6')]=function(_0x5147df,_0x962e7,_0x5a1207,_0x2730f9,_0x3976aa,_0x17195f){loggerPredictive['info']('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive[_0x71c1('0x49')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5147df);loggerPredictive['info'](_0x71c1('0x21a'),_0x962e7);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x210'),_0x5a1207);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x211'),_0x2730f9);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x21b'),_0x3976aa);loggerPredictive[_0x71c1('0x49')](_0x71c1('0x56'));return new Promise(function(_0x4eb49f,_0x349dfc){if(_0x5147df<=0x0||isNaN(_0x5147df)){return _0x349dfc(msgResponse(_0x71c1('0x21c'),'Error',_0x71c1('0x214')+_0x5147df));}if(_0x5a1207<=0x0||isNaN(_0x5a1207)){return _0x349dfc(msgResponse('[busyFactor]',_0x71c1('0xc6'),_0x71c1('0x215')+_0x5a1207));}if(_0x2730f9<=0x0||isNaN(_0x2730f9)){return _0x349dfc(msgResponse(_0x71c1('0x21c'),_0x71c1('0xc6'),'p\x20=\x20'+_0x2730f9));}if(_0x962e7<=0x0||isNaN(_0x962e7)){return _0x349dfc(msgResponse(_0x71c1('0x21c'),_0x71c1('0xc6'),'interval\x20=\x20'+_0x962e7));}if(_0x3976aa<=0x0||isNaN(_0x3976aa)){return _0x349dfc(msgResponse(_0x71c1('0x21c'),_0x71c1('0xc6'),'Umin\x20=\x20'+_0x3976aa));}_0x17195f=_0x17195f||0x0;var _0x6f38ba=0x1/_0x5a1207;var _0x3e27b9=0x0;var _0x3cf9bc=0x0;var _0x3d8453=0x0;var _0x477235=0x0;for(var _0x844d35=0x0;_0x477235<_0x3976aa;_0x844d35+=0x1){_0x3cf9bc=_0x844d35/_0x962e7;_0x3e27b9=(_0x2730f9*_0x3cf9bc+_0x17195f)/_0x6f38ba;_0x3d8453=utils['erlangb'](_0x3e27b9,_0x5147df);_0x477235=_0x3e27b9/_0x5147df*(0x1-utils[_0x71c1('0x219')](_0x3e27b9,_0x5147df));}return _0x4eb49f({'erlangCalls':_0x844d35,'erlangCallToSecond':_0x962e7/_0x844d35,'erlangAbandonmentRate':_0x3d8453,'erlangBusyFactor':_0x477235});});};module[_0x71c1('0x21d')]=Dialer;