server/services/ami/dialer/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 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predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalTotalCalls','originated','erlangCalls','Trunk','active','callerid','stringify','format','voice:queue:%s','voice_queue:save','ivr','campaign:save','info','-----\x20Stats\x20Predictive\x20---','Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','AVG\x20Talk\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','---------------------------','Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive','Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive','---------\x20ErlangB\x20---------','Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','erlangAbandonmentRate','Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20','erlangBusyFactor','Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','merge','clearing\x20variable\x20start\x20predictive','handlePredictive','clearing\x20variable\x20handle\x20predictive','string','\x22%s\x22\x20<%s>','error','stack','length','undefined','[decremetOriginate]\x20is\x20null\x20or\x20undefined','RESCHEDULED_CONTACTS','contactsRescheduled','contacts','AVAILABLE_CONTACTS_FINISHED','[getContactDialer2][Empty]','sendMessageOneNotActive','[syncQueueSummary]\x20Campaign\x20Queue:\x20','IS_DISACTIVED','is\x20disactive','[syncQueueSummary]\x20Campaign\x20Ivr:\x20','is\x20not\x20active','state','statedesc','endtime','starttime','prototype','clearZombieChannels','uniqueId','[uniqueid]','isNil','Action','status','channel','catch'];(function(_0x21549c,_0x6d64d1){var _0x426cbd=function(_0x323f5b){while(--_0x323f5b){_0x21549c['push'](_0x21549c['shift']());}};_0x426cbd(++_0x6d64d1);}(_0x07ec,0x166));var _0xc07e=function(_0x32b993,_0x1c5989){_0x32b993=_0x32b993-0x0;var _0x482780=_0x07ec[_0x32b993];return _0x482780;};'use strict';var util=require(_0xc07e('0x0'));var _=require(_0xc07e('0x1'));var BPromise=require(_0xc07e('0x2'));var uuid=require(_0xc07e('0x3'));var moment=require(_0xc07e('0x4'));var rr=require('rr');var md5=require('md5');var Redis=require('ioredis');var ut=require('../preview/util/util');var config=require('../../../config/environment/');var logger=require(_0xc07e('0x5'))(_0xc07e('0x6'));var loggerBooked=require(_0xc07e('0x5'))('booked');var loggerPredictive=require(_0xc07e('0x5'))(_0xc07e('0x7'));var loggerPredictiveCalls=require(_0xc07e('0x5'))('predictiveCalls');var loggerSyncQueueSummary=require(_0xc07e('0x5'))(_0xc07e('0x8'));var ami=require(_0xc07e('0x9'));config['redis']=_[_0xc07e('0xa')](config['redis'],{'host':_0xc07e('0xb'),'port':0x18eb});var io=require(_0xc07e('0xc'))(new Redis(config[_0xc07e('0xd')]));var cmHopper=require(_0xc07e('0xe'));var cmHopperHistory=require(_0xc07e('0xf'));var cmHopperBlack=require(_0xc07e('0x10'));var voiceQueueRt=require(_0xc07e('0x11'));var RpcSetting=require(_0xc07e('0x12'));var Action=require(_0xc07e('0x13'));var History=require(_0xc07e('0x14'));var Final=require('./final');var AgentComplete=require(_0xc07e('0x15'));var QueueCallerAbandon=require('./queueCallerAbandon');var Hangup=require(_0xc07e('0x16'));var ipAgi=process[_0xc07e('0x17')][_0xc07e('0x18')]||_0xc07e('0x19');var strategy={'rrmemory':_0xc07e('0x1a'),'roundrobin':_0xc07e('0x1b')};var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence['prototype'][_0xc07e('0x1c')]=function(_0x2146e1){this['tail']=this['tail']?this[_0xc07e('0x1d')]['finally'](_0x2146e1):_0x2146e1();};function Dialer(_0x4669f0,_0x27ff65){this[_0xc07e('0x1e')]=new Sequence();this[_0xc07e('0x1f')]=_0x27ff65;this[_0xc07e('0x20')]=_0x4669f0[_0xc07e('0x20')];this[_0xc07e('0x21')]=_0x4669f0[_0xc07e('0x21')];this[_0xc07e('0x22')]=_0x4669f0[_0xc07e('0x22')];this[_0xc07e('0x23')]=_0x4669f0[_0xc07e('0x23')];this['maxNumberOriginate']=config[_0xc07e('0x24')]||0x2;this[_0xc07e('0x25')]={};this[_0xc07e('0x26')]={};this[_0xc07e('0x27')]={};this['uniqueId']={};this['optionPredictive']={};this[_0xc07e('0x28')]={};this[_0xc07e('0x29')]={};this['ivrOriginated']={};this[_0xc07e('0x2a')]={};this[_0xc07e('0x2b')]={};ami['on'](_0xc07e('0x2c'),this[_0xc07e('0x2d')][_0xc07e('0x2e')](this));ami['on'](_0xc07e('0x2f'),this[_0xc07e('0x30')][_0xc07e('0x2e')](this));ami['on'](_0xc07e('0x31'),this[_0xc07e('0x32')]['bind'](this));ami['on'](_0xc07e('0x33'),this[_0xc07e('0x34')][_0xc07e('0x2e')](this));ami['on']('custom:queuesummary',this[_0xc07e('0x8')]['bind'](this));ami['on']('hangup',this[_0xc07e('0x35')][_0xc07e('0x2e')](this));ami['on'](_0xc07e('0x36'),this[_0xc07e('0x37')]['bind'](this));ami['on'](_0xc07e('0x38'),this[_0xc07e('0x39')][_0xc07e('0x2e')](this));ami['on'](_0xc07e('0x3a'),this[_0xc07e('0x3b')][_0xc07e('0x2e')](this));ami['on'](_0xc07e('0x3c'),this[_0xc07e('0x3d')][_0xc07e('0x2e')](this));this[_0xc07e('0x3e')]();this[_0xc07e('0x3f')]();RpcSetting[_0xc07e('0x40')]()[_0xc07e('0x41')](function(_0x20d96e){previewRecallmeReminderInterval=_0x20d96e[_0xc07e('0x42')];});}function isNotNull(_0x50662c){return _0x50662c!==null&&!_[_0xc07e('0x43')](_0x50662c);}function checkIsLoggedIn(_0x239bc0,_0x11efa3){return function(){if(_0x11efa3<=0x0){_0x239bc0[_0xc07e('0x44')]=_0xc07e('0x45');throw _0x239bc0[_0xc07e('0x46')]+'\x20AGENTS\x20NOT\x20LOGGED';}};}function isActive(_0x44788b){return _0x44788b;}function checkIsActive(_0x460850,_0x441c50){return function(){if(!isActive(_0x441c50)){_0x460850[_0xc07e('0x44')]=_0xc07e('0x47');throw _0x460850[_0xc07e('0x46')]+_0xc07e('0x48');}};}function checkInterval(_0x4b4ccf){return function(){if(!isNotNull(_0x4b4ccf[_0xc07e('0x49')])){_0x4b4ccf[_0xc07e('0x44')]='INTERVAL_IS_NULL';throw _0x4b4ccf[_0xc07e('0x46')]+_0xc07e('0x4a');}if(!isNotNull(_0x4b4ccf[_0xc07e('0x49')]['Intervals'])){_0x4b4ccf[_0xc07e('0x44')]=_0xc07e('0x4b');throw _0x4b4ccf['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0xc07e('0x4c')](_0x4b4ccf[_0xc07e('0x49')][_0xc07e('0x4d')]))){_0x4b4ccf[_0xc07e('0x44')]=_0xc07e('0x4b');throw _0x4b4ccf['name']+_0xc07e('0x4a');}};}function msgResponse(_0x3e8eab,_0x4029fa,_0x157e80){return{'action':_0x3e8eab,'response':_0x4029fa,'message':_0x157e80,'stack':_0x157e80};}function myreject(_0x20de86){return function(_0x53dd2e){return _0x20de86(msgResponse(_0xc07e('0x4e'),_0xc07e('0x4f'),JSON['stringify'](_0x53dd2e)));};}function getSeconds(_0x4a99b5,_0x6cd360){var _0x28383d=moment(_0x4a99b5)[_0xc07e('0x50')](0x0);var _0x57aff2=moment(_0x6cd360)[_0xc07e('0x50')](0x0);return _0x28383d[_0xc07e('0x51')](_0x57aff2,_0xc07e('0x52'));}function emit(_0x39897d,_0x3a2631,_0x549242){io['to'](_0x39897d)[_0xc07e('0x53')](_0x3a2631,_0x549242);}function emitVoiceQueueSummary(_0xa8e485){if(_0xa8e485[_0xc07e('0x54')]===_0xc07e('0x55')){var _0x53fa6b={'id':_0xa8e485['id'],'name':_0xa8e485[_0xc07e('0x46')],'strategy':_0xa8e485[_0xc07e('0x56')],'answered':_0xa8e485[_0xc07e('0x57')],'available':_0xa8e485[_0xc07e('0x58')],'loggedIn':_0xa8e485[_0xc07e('0x59')],'pTalking':_0xa8e485[_0xc07e('0x5a')],'sumBillable':_0xa8e485[_0xc07e('0x5b')],'sumDuration':_0xa8e485[_0xc07e('0x5c')],'sumHoldTime':_0xa8e485[_0xc07e('0x5d')]||0x0,'talking':_0xa8e485[_0xc07e('0x5e')],'total':_0xa8e485[_0xc07e('0x5f')],'type':_0xa8e485[_0xc07e('0x54')],'unmanaged':_0xa8e485[_0xc07e('0x60')],'abandoned':_0xa8e485[_0xc07e('0x61')],'waiting':_0xa8e485[_0xc07e('0x62')],'loggedInDb':_0xa8e485['loggedInDb'],'dialActive':_0xa8e485[_0xc07e('0x63')],'dialMethod':_0xa8e485[_0xc07e('0x64')],'dialOriginateCallerIdName':_0xa8e485[_0xc07e('0x65')],'dialOriginateCallerIdNumber':_0xa8e485[_0xc07e('0x66')],'dialOriginateTimeout':_0xa8e485['dialOriginateTimeout'],'dialPrefix':_0xa8e485[_0xc07e('0x67')],'outboundAnswerAgiCallsDay':_0xa8e485['outboundAnswerAgiCallsDay'],'outboundAnswerCallsDay':_0xa8e485[_0xc07e('0x68')],'outboundBlacklistCallsDay':_0xa8e485[_0xc07e('0x69')],'outboundBusyCallsDay':_0xa8e485[_0xc07e('0x6a')],'outboundCongestionCallsDay':_0xa8e485[_0xc07e('0x6b')],'outboundDropCallsDayACS':_0xa8e485[_0xc07e('0x6c')],'outboundDropCallsDayCallersExit':_0xa8e485[_0xc07e('0x6d')],'outboundDropCallsDayTimeout':_0xa8e485[_0xc07e('0x6e')],'outboundNoAnswerCallsDay':_0xa8e485[_0xc07e('0x6f')],'outboundNoSuchCallsDay':_0xa8e485[_0xc07e('0x70')],'outboundOriginateFailureCallsDay':_0xa8e485['outboundOriginateFailureCallsDay'],'outboundReCallsDay':_0xa8e485[_0xc07e('0x71')],'outboundRejectCallsDay':_0xa8e485[_0xc07e('0x72')],'outboundUnknownCallsDay':_0xa8e485[_0xc07e('0x73')],'predictiveIntervalAnsweredCalls':_0xa8e485[_0xc07e('0x74')],'predictiveIntervalAvgHoldtime':_0xa8e485[_0xc07e('0x75')],'predictiveIntervalAvgTalktime':_0xa8e485[_0xc07e('0x76')],'predictiveIntervalDroppedCallsCallersExit':_0xa8e485[_0xc07e('0x77')],'predictiveIntervalDroppedCallsTimeout':_0xa8e485[_0xc07e('0x78')],'predictiveIntervalErlangCalls':_0xa8e485[_0xc07e('0x79')],'predictiveIntervalErlangCallsDroppedCalls':_0xa8e485[_0xc07e('0x7a')],'predictiveIntervalHitRate':_0xa8e485[_0xc07e('0x7b')],'predictiveIntervalMultiplicativeFactor':_0xa8e485['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0xa8e485[_0xc07e('0x7c')],'predictiveIntervalAvailable':_0xa8e485[_0xc07e('0x7d')],'predictiveIntervalTotalCalls':_0xa8e485[_0xc07e('0x7e')],'message':_0xa8e485['message'],'originated':_0xa8e485[_0xc07e('0x7f')],'erlangCalls':_0xa8e485[_0xc07e('0x80')],'erlangCallToSecond':_0xa8e485['erlangCallToSecond'],'erlangAbandonmentRate':_0xa8e485['erlangAbandonmentRate'],'erlangBusyFactor':_0xa8e485['erlangBusyFactor'],'startPredictive':_0xa8e485['startPredictive'],'startProgressive':_0xa8e485[_0xc07e('0x29')]};if(_0xa8e485[_0xc07e('0x81')]){_0x53fa6b['Trunk']={'id':_0xa8e485[_0xc07e('0x81')]['id'],'name':_0xa8e485[_0xc07e('0x81')][_0xc07e('0x46')],'active':_0xa8e485[_0xc07e('0x81')][_0xc07e('0x82')],'callerid':_0xa8e485[_0xc07e('0x81')][_0xc07e('0x83')]};}if(_0xa8e485['Interval']){_0x53fa6b[_0xc07e('0x49')]={'id':_0xa8e485[_0xc07e('0x49')]['id'],'name':_0xa8e485['Interval'][_0xc07e('0x46')]};}var _0x34402b=md5(JSON[_0xc07e('0x84')](_0x53fa6b));if(_0xa8e485['md5']!==_0x34402b){_0xa8e485['md5']=_0x34402b;emit(util[_0xc07e('0x85')](_0xc07e('0x86'),_0x53fa6b[_0xc07e('0x46')]),_0xc07e('0x87'),_0x53fa6b);}}}function emitCampaignSummary(_0x878116){if(_0x878116['type']===_0xc07e('0x88')){emit(util['format']('campaign:ivr:%s',_0x878116[_0xc07e('0x46')]),_0xc07e('0x89'),_0x878116);}}function checkGetDataPredictive(_0x4ed141){if(isNotNull(_0x4ed141)&&!_[_0xc07e('0x4c')](_0x4ed141)){loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x8b'));loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x8c'),_0x4ed141[_0xc07e('0x7e')]);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x8d'),_0x4ed141['predictiveIntervalAnsweredCalls']);loggerPredictive['info'](_0xc07e('0x8e'),_0x4ed141[_0xc07e('0x78')]);loggerPredictive[_0xc07e('0x8a')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4ed141[_0xc07e('0x77')]);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x8f'),_0x4ed141[_0xc07e('0x75')]);loggerPredictive['info'](_0xc07e('0x90'),_0x4ed141[_0xc07e('0x76')]);loggerPredictive['info'](_0xc07e('0x91'));if(_0x4ed141[_0xc07e('0x7e')]>0x0){if(!_[_0xc07e('0x43')](_0x4ed141[_0xc07e('0x76')])&&_0x4ed141['predictiveIntervalAvgTalktime']>0x0){return!![];}loggerPredictive['info'](_0xc07e('0x92'));if(!_[_0xc07e('0x43')](_0x4ed141[_0xc07e('0x75')])&&_0x4ed141[_0xc07e('0x75')]>0x0){return!![];}loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x93'));}else{loggerPredictive[_0xc07e('0x8a')]('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive[_0xc07e('0x8a')]('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x28bb80){return function(_0x1fe129){loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x94'));loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x95'),_0x1fe129[_0xc07e('0x80')]);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x96'),_0x1fe129['erlangCallToSecond']);loggerPredictive[_0xc07e('0x8a')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1fe129[_0xc07e('0x97')]);loggerPredictive['info'](_0xc07e('0x98'),_0x1fe129[_0xc07e('0x99')]);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x9a'),_0x1fe129['erlangAbandonmentRate']);loggerPredictive[_0xc07e('0x8a')]('---------------------------');_[_0xc07e('0x9b')](_0x28bb80,_0x1fe129);};}function getDiff(_0x395555){var _0x46835d=moment()[_0xc07e('0x50')](0x0);var _0x4041fb=moment(_0x395555)['milliseconds'](0x0);return _0x46835d[_0xc07e('0x51')](_0x4041fb,_0xc07e('0x52'));}function ifInterval(_0x4a8293,_0x13f07f){if(_[_0xc07e('0x43')](_0x13f07f)){return![];}return getDiff(_0x13f07f)<_0x4a8293*0x3c;}function freeVariablesPredictive(_0x390a55){if(isNotNull(_0x390a55)){if(!_[_0xc07e('0x43')](_0x390a55['startProgressive'])){_0x390a55[_0xc07e('0x29')]=undefined;loggerPredictive[_0xc07e('0x8a')](_0x390a55[_0xc07e('0x46')],'clearing\x20variable\x20start\x20progressive');}if(!_[_0xc07e('0x43')](_0x390a55[_0xc07e('0x28')])){_0x390a55[_0xc07e('0x28')]=undefined;loggerPredictive[_0xc07e('0x8a')](_0x390a55[_0xc07e('0x46')],_0xc07e('0x9c'));}if(!_[_0xc07e('0x43')](_0x390a55[_0xc07e('0x9d')])){clearInterval(_0x390a55[_0xc07e('0x9d')]);_0x390a55[_0xc07e('0x9d')]=undefined;loggerPredictive[_0xc07e('0x8a')](_0x390a55['name'],_0xc07e('0x9e'));}}}function erlangb(_0x505cdd,_0x256053){if(_0x256053===0x0){return 0x0;}var _0x2cedd2=0x1;for(var _0x561fe0=0x1;_0x561fe0<=_0x256053;_0x561fe0+=0x1){_0x2cedd2=0x1+_0x2cedd2*_0x561fe0/_0x505cdd;}return 0x1/_0x2cedd2;}function isVoiceQueueOutbound(_0xb51911){return _0xb51911===_0xc07e('0x55');}function isNotPreview(_0x448991){return _0x448991!==_0xc07e('0x1f');}function isCampaignIvr(_0x23979c){return _0x23979c===_0xc07e('0x88');}function getCallerId(_0x4d4113,_0x23bc88,_0x3aad4a){if(!_[_0xc07e('0x43')](_0x3aad4a)&&typeof _0x3aad4a==='string'&&!_[_0xc07e('0x4c')](_0x3aad4a)){if(!_[_0xc07e('0x43')](_0x23bc88)&&typeof _0x23bc88===_0xc07e('0x9f')&&!_[_0xc07e('0x4c')](_0x23bc88)){return util[_0xc07e('0x85')]('\x22%s\x22\x20<%s>',_0x23bc88,_0x3aad4a);}return util[_0xc07e('0x85')](_0xc07e('0xa0'),_0x3aad4a,_0x3aad4a);}if(!_[_0xc07e('0x43')](_0x4d4113)&&typeof _0x4d4113===_0xc07e('0x9f')&&!_[_0xc07e('0x4c')](_0x4d4113)){return _0x4d4113;}return'\x22\x22\x20<>';}function loggerCatchQueueSummary(_0x2cb578,_0x21df3e){return function(_0x499fb6){freeVariablesPredictive(_0x21df3e);emitVoiceQueueSummary(_0x21df3e);emitCampaignSummary(_0x21df3e);loggerSyncQueueSummary[_0xc07e('0xa1')](_0x2cb578,util['inspect'](_0x499fb6,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x3d948f,_0xa6fa7e){return function(_0x4fc07e){loggerPredictive[_0xc07e('0xa1')](_0xa6fa7e[_0xc07e('0x46')],_0x3d948f);loggerPredictive['error'](_0x4fc07e[_0xc07e('0xa2')]);freeVariablesPredictive(_0xa6fa7e);};}function loggerCatch(_0x25f72f){return function(_0x195c01){logger[_0xc07e('0xa1')](_0x25f72f,util['inspect'](_0x195c01,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x10bfd9){return _0x10bfd9&&!_[_0xc07e('0x43')](_0x10bfd9)&&_0x10bfd9[_0xc07e('0xa3')]>0x0;}function decremetOriginate(_0x2fce34){if(!_[_0xc07e('0x43')](_0x2fce34)&&_0x2fce34!==null){if(typeof _0x2fce34['originated']!==_0xc07e('0xa4')){if(_0x2fce34[_0xc07e('0x7f')]>0x0){_0x2fce34[_0xc07e('0x7f')]-=0x1;}else{logger[_0xc07e('0xa1')]('[decremetOriginate]\x20object\x20originated\x20is\x20negative');}}}else{logger[_0xc07e('0xa1')](_0xc07e('0xa5'));}}function checkContactLowerLimitOriginate(_0x413545,_0x55cee5,_0x312835){if(_0x55cee5>_0x312835){for(var _0x252f38=0x0;_0x252f38<_0x55cee5-_0x312835;_0x252f38+=0x1){decremetOriginate(_0x413545);}}}function loggerGetContactDialer(_0x1fd404,_0x5cb543,_0x5c28af){return function(_0x2daa7e){checkContactLowerLimitOriginate(_0x5cb543,_0x5c28af,0x0);logger['error'](_0x1fd404,util['inspect'](_0x2daa7e,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x44b8e5){return function(_0x117f59){if(isNotNull(_0x117f59)&&isNotNull(_0x117f59[0x0])){if(_0x117f59[0x0]['contactsRescheduled']>0x0){_0x44b8e5['message']=_0xc07e('0xa6');logger[_0xc07e('0x8a')]('[getContactDialer2][ReScheduled]'+_0x44b8e5[_0xc07e('0x46')],_0x117f59[0x0][_0xc07e('0xa7')],_0xc07e('0xa8'));}else{_0x44b8e5[_0xc07e('0x44')]=_0xc07e('0xa9');logger[_0xc07e('0x8a')](_0xc07e('0xaa')+_0x44b8e5[_0xc07e('0x46')]);}}};}function notSendMessagesQueue(_0x2ab3d8){if(_0x2ab3d8[_0xc07e('0xab')]){freeVariablesPredictive(_0x2ab3d8);if(_0x2ab3d8[_0xc07e('0x7f')]===0x0&&_0x2ab3d8[_0xc07e('0x5e')]===0x0&&_0x2ab3d8[_0xc07e('0x62')]===0x0&&(_0x2ab3d8[_0xc07e('0x5a')]||0x0)===0x0){_0x2ab3d8[_0xc07e('0xab')]=![];_0x2ab3d8[_0xc07e('0x58')]=0x0;_0x2ab3d8['message']=_0xc07e('0x47');loggerSyncQueueSummary[_0xc07e('0xa1')](_0xc07e('0xac'),_0x2ab3d8['name'],'is\x20not\x20active');}else{_0x2ab3d8[_0xc07e('0x44')]=_0xc07e('0xad');loggerSyncQueueSummary[_0xc07e('0xa1')](_0xc07e('0xac'),_0x2ab3d8[_0xc07e('0x46')],_0xc07e('0xae'));}emitVoiceQueueSummary(_0x2ab3d8);}}function notSendMessagesCampaign(_0x1f563f){if(_0x1f563f['sendMessageOneNotActive']){if(_0x1f563f['originated']===0x0){_0x1f563f['sendMessageOneNotActive']=![];_0x1f563f[_0xc07e('0x44')]='NOT_ACTIVE';loggerSyncQueueSummary[_0xc07e('0xa1')](_0xc07e('0xaf'),_0x1f563f[_0xc07e('0x46')],_0xc07e('0xb0'));}else{_0x1f563f[_0xc07e('0x44')]=_0xc07e('0xad');loggerSyncQueueSummary['error'](_0xc07e('0xaf'),_0x1f563f[_0xc07e('0x46')],_0xc07e('0xae'));}emitCampaignSummary(_0x1f563f);}}function createObjHistory(_0x2bf025,_0x2e3e69,_0x1e4982,_0xba1150,_0x42a30e){_0x2bf025[_0xc07e('0x44')]=_0x1e4982;var _0x5e2f31=new Action(_0x2bf025,_0x2e3e69);var _0x500eca=new History(_0x5e2f31);_0x500eca[_0xc07e('0xb1')]=_0xba1150;_0x500eca[_0xc07e('0xb2')]=_0x42a30e;_0x500eca[_0xc07e('0xb3')]=_0x5e2f31[_0xc07e('0xb4')];return _0x500eca;}Dialer[_0xc07e('0xb5')][_0xc07e('0x3f')]=function(){var _0xf24c1a=this;setInterval(function(){_0xf24c1a[_0xc07e('0xb6')](_0xf24c1a[_0xc07e('0xb7')],_0xc07e('0xb8'));_0xf24c1a[_0xc07e('0xb6')](_0xf24c1a['actions'],'[actions]');},0x32c8);};Dialer[_0xc07e('0xb5')]['clearZombieChannels']=function(_0x4db308,_0x2c401d){var _0x22254d=this;for(var _0x21dbe3 in _0x4db308){if(typeof _0x4db308[_0x21dbe3]!==_0xc07e('0xa4')){this[_0xc07e('0x1e')][_0xc07e('0x1c')](function(){if(!_[_0xc07e('0xb9')](_0x4db308[_0x21dbe3])){return ami[_0xc07e('0xba')]({'action':_0xc07e('0xbb'),'channel':_0x4db308[_0x21dbe3][_0xc07e('0xbc')]})[_0xc07e('0xbd')](function(_0x2f51c5){if(_0x2f51c5[_0xc07e('0x44')]==='No\x20such\x20channel'){setTimeout(function(){if(_0x4db308[_0x21dbe3]&&_0x4db308[_0x21dbe3][_0xc07e('0x54')]!==_0xc07e('0x88')){_0x22254d[_0xc07e('0xbe')](_0x22254d['voiceQueues'][_0x4db308[_0x21dbe3][_0xc07e('0xbf')]]);logger[_0xc07e('0xa1')](_0xc07e('0xc0'),_0x2c401d,_0x21dbe3,_0x4db308[_0x21dbe3][_0xc07e('0xbf')]);delete _0x4db308[_0x21dbe3];}if(_0x4db308[_0x21dbe3]&&_0x4db308[_0x21dbe3][_0xc07e('0x54')]==='ivr'){_0x22254d[_0xc07e('0xbe')](_0x22254d[_0xc07e('0x21')][_0x4db308[_0x21dbe3][_0xc07e('0xbf')]]);logger[_0xc07e('0xa1')](_0xc07e('0xc1'),_0x2c401d,_0x21dbe3,_0x4db308[_0x21dbe3][_0xc07e('0xbf')]);delete _0x4db308[_0x21dbe3];}},0x2328);}});}});}}};Dialer[_0xc07e('0xb5')][_0xc07e('0xc2')]=function(_0x148c4b){return BPromise['resolve']()[_0xc07e('0x41')](cmHopper[_0xc07e('0xc2')](_0x148c4b))['catch'](loggerCatch('[countReScheduled]\x20'));};Dialer[_0xc07e('0xb5')][_0xc07e('0xc3')]=function(_0x201d95){return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](cmHopperBlack['checkIsBlackList'](_0x201d95))[_0xc07e('0xbd')](loggerCatch(_0xc07e('0xc5')));};Dialer[_0xc07e('0xb5')][_0xc07e('0xc6')]=function(_0x16018d){return BPromise['resolve']()[_0xc07e('0x41')](cmHopperBlack[_0xc07e('0xc6')](_0x16018d))['catch'](loggerCatch(_0xc07e('0xc7')));};Dialer[_0xc07e('0xb5')][_0xc07e('0xc8')]=function(_0xa2f1c5){return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](cmHopperHistory[_0xc07e('0xc9')](_0xa2f1c5))[_0xc07e('0xbd')](loggerCatch(_0xc07e('0xca')));};Dialer[_0xc07e('0xb5')][_0xc07e('0xcb')]=function(_0x84d1e4){return BPromise['resolve']()['then'](cmHopper[_0xc07e('0xcb')](_0x84d1e4))['catch'](loggerCatch('[rescheduleContact]\x20'));};Dialer[_0xc07e('0xb5')][_0xc07e('0xcc')]=function(_0x56ebd2,_0x1ed04e,_0x1e0c12){return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](cmHopper[_0xc07e('0xcc')](_0x56ebd2,_0x1ed04e,_0x1e0c12))[_0xc07e('0xbd')](loggerCatch(_0xc07e('0xcd')));};Dialer[_0xc07e('0xb5')][_0xc07e('0xce')]=function(_0x4adcef,_0x2c5adf,_0x2f9a50,_0x1a0a9e,_0x576b1b){return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](cmHopper[_0xc07e('0xce')](_0x4adcef,_0x2c5adf,_0x2f9a50,_0x1a0a9e))['catch'](function(_0x531614){_0x576b1b[_0xc07e('0xcf')]-=_0x2f9a50;_0x576b1b[_0xc07e('0xcf')]=_0x576b1b['temp']>0x0?_0x576b1b[_0xc07e('0xcf')]:0x0;loggerCatch('[getContactDialer]\x20')(_0x531614);});};Dialer[_0xc07e('0xb5')][_0xc07e('0xd0')]=function(_0x90f435,_0xdf228d,_0x27c7b9,_0x3003fa){return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](cmHopper[_0xc07e('0xd0')](_0x90f435,_0xdf228d,_0x27c7b9))['catch'](function(_0x2a9547){_0x3003fa[_0xc07e('0xcf')]-=_0xdf228d;_0x3003fa[_0xc07e('0xcf')]=_0x3003fa[_0xc07e('0xcf')]>0x0?_0x3003fa[_0xc07e('0xcf')]:0x0;loggerCatch(_0xc07e('0xd1'))(_0x2a9547);});};Dialer[_0xc07e('0xb5')]['getVoiceQueueRtPauses']=function(_0x2827b2){return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](voiceQueueRt[_0xc07e('0xd2')](_0x2827b2))[_0xc07e('0xbd')](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer['prototype']['moveContactManagedDialer']=function(_0x1cd656){return BPromise[_0xc07e('0xc4')]()['then'](cmHopper[_0xc07e('0xd3')](_0x1cd656))['catch'](loggerCatch('[moveContactManagedDialer]\x20'));};Dialer[_0xc07e('0xb5')]['createHistory']=function(_0x4e5895){return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](cmHopperHistory[_0xc07e('0xd4')](_0x4e5895))[_0xc07e('0xbd')](loggerCatch(_0xc07e('0xd5')));};Dialer[_0xc07e('0xb5')][_0xc07e('0xbe')]=function(_0x6046c){if(!_[_0xc07e('0x43')](_0x6046c)&&_0x6046c!==null){if(typeof _0x6046c[_0xc07e('0x7f')]!==_0xc07e('0xa4')){if(_0x6046c['originated']>0x0){_0x6046c[_0xc07e('0x7f')]-=0x1;}else{logger[_0xc07e('0xa1')](_0xc07e('0xd6'));}}}else{logger[_0xc07e('0xa1')](_0xc07e('0xd7'));}};Dialer[_0xc07e('0xb5')][_0xc07e('0xd8')]=function(_0x19615a,_0x5cb288){var _0x3bcb9c=this;return function(_0x2c1b1a){_0x3bcb9c[_0xc07e('0xbe')](_0x5cb288);logger[_0xc07e('0xa1')](_0x19615a,util[_0xc07e('0xd9')](_0x2c1b1a,{'showHidden':![],'depth':null}));};};Dialer[_0xc07e('0xb5')][_0xc07e('0xda')]=function(_0x5404ea,_0x263d5c,_0x389a68){var _0x3c9040={'state':0x19,'statedesc':'notFound'};this['updateOriginated'](_0x263d5c);this[_0xc07e('0xdb')](_[_0xc07e('0x9b')](_0x3c9040,_[_0xc07e('0xdc')](_0x389a68,['ContactId',_0xc07e('0xdd'),_0xc07e('0xde'),_0xc07e('0xdf'),_0xc07e('0xe0')])),_0xc07e('0xe1'),_0xc07e('0xe2'));logger[_0xc07e('0xa1')](_0x5404ea);};Dialer['prototype'][_0xc07e('0xe3')]=function(_0x2f61bb){return _0x2f61bb==='Success';};Dialer[_0xc07e('0xb5')][_0xc07e('0xe4')]=function(_0x8c3175){return!_[_0xc07e('0x43')](_0x8c3175)&&_0x8c3175&&!_[_0xc07e('0x43')](_0x8c3175[_0xc07e('0x46')])&&!_['isUndefined'](_0x8c3175[_0xc07e('0x82')])&&_0x8c3175[_0xc07e('0x82')]&&(this[_0xc07e('0x23')][util['format'](_0xc07e('0xe5'),_0x8c3175[_0xc07e('0x46')])][_0xc07e('0xbb')]===_0xc07e('0xe6')||this[_0xc07e('0x23')][util[_0xc07e('0x85')](_0xc07e('0xe5'),_0x8c3175[_0xc07e('0x46')])][_0xc07e('0xbb')]===_0xc07e('0xe7'));};Dialer[_0xc07e('0xb5')]['saveInDb']=function(_0x4c8a47,_0x359587,_0x46ec87){this[_0xc07e('0xd4')](_0x4c8a47)[_0xc07e('0xbd')](loggerCatch(_0x359587));this['moveContactManagedDialer'](_0x4c8a47)[_0xc07e('0xbd')](loggerCatch(_0x46ec87));};Dialer[_0xc07e('0xb5')][_0xc07e('0x39')]=function(_0x29c116){var _0x394135=this[_0xc07e('0xb7')][_0x29c116[_0xc07e('0xe8')]];var _0x4ef57d;if(!_[_0xc07e('0xb9')](_0x29c116)&&!_['isNil'](_0x29c116[_0xc07e('0xe9')])&&!_[_0xc07e('0xb9')](_0x29c116[_0xc07e('0xe9')][_0xc07e('0xea')])&&_0x29c116['exten']==='xcally-motion-dialer'&&_0x394135){if(_0x394135['type']!=='ivr'&&this[_0xc07e('0x20')][_0x394135['queue']]['dialAMDActive']&&_0x29c116[_0xc07e('0xeb')]===_0xc07e('0xec')){delete this[_0xc07e('0xb7')][_0x29c116[_0xc07e('0xe8')]];this[_0xc07e('0xbe')](this[_0xc07e('0x20')][_0x394135[_0xc07e('0xbf')]]);this[_0xc07e('0x20')][_0x394135[_0xc07e('0xbf')]][_0xc07e('0x68')]+=0x1;this['voiceQueues'][_0x394135[_0xc07e('0xbf')]][_0xc07e('0xed')]+=0x1;_0x4ef57d=new Hangup(_0x394135,_0x29c116);_0x4ef57d[_0xc07e('0xb1')]=0x12;_0x4ef57d['statedesc']=_0xc07e('0xee');_0x4ef57d['membername']=_0xc07e('0xef');ami[_0xc07e('0x53')](_0xc07e('0xf0'),ut[_0xc07e('0xf1')](_0x4ef57d,'amd'));this[_0xc07e('0xdb')](_0x4ef57d,_0xc07e('0xf2'),'[syncHangupInAMD]');}if(_0x394135[_0xc07e('0x54')]!==_0xc07e('0x88')&&this['voiceQueues'][_0x394135[_0xc07e('0xbf')]]['dialAMDActive']&&_0x29c116[_0xc07e('0xeb')]==='MACHINE'){var _0x1b59fc=this;return new BPromise(function(_0x1e6dd2,_0x42f9e9){delete _0x1b59fc['uniqueId'][_0x29c116['uniqueid']];_0x1b59fc[_0xc07e('0xbe')](_0x1b59fc['voiceQueues'][_0x394135[_0xc07e('0xbf')]]);_0x1b59fc['voiceQueues'][_0x394135[_0xc07e('0xbf')]][_0xc07e('0x68')]+=0x1;_0x1b59fc[_0xc07e('0x20')][_0x394135[_0xc07e('0xbf')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x128f9b=_0x1b59fc[_0xc07e('0x20')][_0x394135['queue']];var _0x1f3355=new Hangup(_0x394135,_0x29c116);_0x1f3355[_0xc07e('0xb1')]=0x13;_0x1f3355['statedesc']='Machine';_0x1f3355[_0xc07e('0xf3')]=_0xc07e('0xef');_0x1f3355[_0xc07e('0xf4')]+=0x1;_0x1f3355['countglobal']+=0x1;_0x1f3355[_0xc07e('0xf5')]=!![];ami[_0xc07e('0x53')]('custom:amd',ut['buildObj'](_0x1f3355,_0xc07e('0xf5')));_0x1b59fc['createHistory'](_0x1f3355)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0xf6')));if(_0x1f3355['countbusyretry']+_0x1f3355[_0xc07e('0xf7')]+_0x1f3355[_0xc07e('0xf8')]+_0x1f3355['countnosuchnumberretry']+_0x1f3355[_0xc07e('0xf9')]+_0x1f3355[_0xc07e('0xfa')]+_0x1f3355[_0xc07e('0xf4')]+_0x1f3355[_0xc07e('0xfb')]>=_0x128f9b[_0xc07e('0xfc')]){_0x1b59fc['stateGlobal'](_0x1f3355,_0x1e6dd2,_0x42f9e9,_0xc07e('0xfd'));}else{if(_0x1f3355[_0xc07e('0xf4')]>=_0x128f9b[_0xc07e('0xfe')]){_0x1b59fc[_0xc07e('0xff')](_0x1f3355,_0x1e6dd2,_0x42f9e9,_0xc07e('0x100'));}else{_0x1b59fc['rescheduleContact']({'active':![],'countmachineretry':_0x1f3355[_0xc07e('0xf4')],'scheduledat':moment()[_0xc07e('0x101')](_0x128f9b[_0xc07e('0x102')],_0xc07e('0x103'))[_0xc07e('0x85')](_0xc07e('0x104')),'ContactId':_0x1f3355[_0xc07e('0x105')],'ListId':_0x1f3355[_0xc07e('0xdd')],'VoiceQueueId':_0x1f3355[_0xc07e('0xdf')]||undefined,'CampaignId':_0x1f3355['CampaignId']||undefined})['catch'](loggerCatch(_0xc07e('0x106')));_0x1e6dd2({'reschedule':0x1});}}});}if(_0x394135['type']==='ivr'&&this[_0xc07e('0x21')][_0x394135[_0xc07e('0xbf')]][_0xc07e('0x107')]&&_0x29c116[_0xc07e('0xeb')]===_0xc07e('0xec')){delete this[_0xc07e('0xb7')][_0x29c116[_0xc07e('0xe8')]];this[_0xc07e('0xbe')](this['campaigns'][_0x394135[_0xc07e('0xbf')]]);_0x4ef57d=new Hangup(_0x394135,_0x29c116);_0x4ef57d[_0xc07e('0xb1')]=0x12;_0x4ef57d[_0xc07e('0xb2')]=_0xc07e('0xee');_0x4ef57d[_0xc07e('0xf3')]=_0xc07e('0xef');ami[_0xc07e('0x53')]('custom:amd',ut[_0xc07e('0xf1')](_0x4ef57d,_0xc07e('0xf5')));this['saveInDb'](_0x4ef57d,_0xc07e('0x108'),_0xc07e('0x109'));}if(_0x394135['type']===_0xc07e('0x88')&&this[_0xc07e('0x21')][_0x394135[_0xc07e('0xbf')]][_0xc07e('0x107')]&&_0x29c116[_0xc07e('0xeb')]==='MACHINE'){var _0x1b59fc=this;return new BPromise(function(_0x155eb4,_0x461fd9){delete _0x1b59fc[_0xc07e('0xb7')][_0x29c116[_0xc07e('0xe8')]];_0x1b59fc[_0xc07e('0xbe')](_0x1b59fc['campaigns'][_0x394135[_0xc07e('0xbf')]]);_0x1b59fc[_0xc07e('0x21')][_0x394135[_0xc07e('0xbf')]][_0xc07e('0x68')]+=0x1;_0x1b59fc[_0xc07e('0x21')][_0x394135[_0xc07e('0xbf')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x1824ed=_0x1b59fc['campaigns'][_0x394135[_0xc07e('0xbf')]];var _0xba8f9e=new Hangup(_0x394135,_0x29c116);_0xba8f9e[_0xc07e('0xb1')]=0x13;_0xba8f9e[_0xc07e('0xb2')]=_0xc07e('0x10a');_0xba8f9e['membername']='AMD';_0xba8f9e['countmachineretry']+=0x1;_0xba8f9e[_0xc07e('0x10b')]+=0x1;_0xba8f9e[_0xc07e('0xf5')]=!![];ami[_0xc07e('0x53')](_0xc07e('0xf0'),ut[_0xc07e('0xf1')](_0xba8f9e,_0xc07e('0xf5')));_0x1b59fc[_0xc07e('0xd4')](_0xba8f9e)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0xf6')));if(_0xba8f9e[_0xc07e('0x10c')]+_0xba8f9e[_0xc07e('0xf7')]+_0xba8f9e['countnoanswerretry']+_0xba8f9e[_0xc07e('0x10d')]+_0xba8f9e[_0xc07e('0xf9')]+_0xba8f9e['countabandonedretry']+_0xba8f9e['countmachineretry']+_0xba8f9e[_0xc07e('0xfb')]>=_0x1824ed[_0xc07e('0xfc')]){_0x1b59fc['stateGlobal'](_0xba8f9e,_0x155eb4,_0x461fd9,'reason19\x20machine....');}else{if(_0xba8f9e['countmachineretry']>=_0x1824ed[_0xc07e('0xfe')]){_0x1b59fc[_0xc07e('0xff')](_0xba8f9e,_0x155eb4,_0x461fd9,_0xc07e('0x100'));}else{_0x1b59fc[_0xc07e('0xcb')]({'active':![],'countmachineretry':_0xba8f9e[_0xc07e('0xf4')],'scheduledat':moment()[_0xc07e('0x101')](_0x1824ed[_0xc07e('0x102')],'minutes')['format'](_0xc07e('0x104')),'ContactId':_0xba8f9e['ContactId'],'ListId':_0xba8f9e[_0xc07e('0xdd')],'VoiceQueueId':_0xba8f9e['VoiceQueueId']||undefined,'CampaignId':_0xba8f9e[_0xc07e('0xe0')]||undefined})['catch'](loggerCatch(_0xc07e('0x106')));_0x155eb4({'reschedule':0x1});}}});}}};Dialer[_0xc07e('0xb5')][_0xc07e('0x35')]=function(_0x8a3697){var _0x416204=this[_0xc07e('0xb7')][_0x8a3697[_0xc07e('0xe8')]];var _0x1d32bf=this;var _0x5d1fe3;if(_0x416204&&_0x416204['type']==='ivr'){delete this[_0xc07e('0xb7')][_0x8a3697[_0xc07e('0xe8')]];this[_0xc07e('0xbe')](this[_0xc07e('0x21')][_0x416204[_0xc07e('0xbf')]]);this[_0xc07e('0x21')][_0x416204[_0xc07e('0xbf')]]['ivrAnswerCallsDay']+=0x1;_0x5d1fe3=new Hangup(_0x416204,_0x8a3697);this['createHistory'](_0x5d1fe3)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x10e')));this[_0xc07e('0xd3')](_0x5d1fe3)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x10f')));}if(_0x416204&&_0x416204[_0xc07e('0x54')]!==_0xc07e('0x88')&&isNotNull(this[_0xc07e('0x20')][_0x416204['queue']]['dialQueueProject'])){delete this[_0xc07e('0xb7')][_0x8a3697[_0xc07e('0xe8')]];this[_0xc07e('0xbe')](this[_0xc07e('0x20')][_0x416204[_0xc07e('0xbf')]]);this[_0xc07e('0x20')][_0x416204['queue']][_0xc07e('0x68')]+=0x1;this['voiceQueues'][_0x416204[_0xc07e('0xbf')]]['outboundAnswerAgiCallsDay']+=0x1;_0x5d1fe3=new Hangup(_0x416204,_0x8a3697);_0x5d1fe3[_0xc07e('0xb1')]=0x10;_0x5d1fe3['statedesc']='AnswerAGI';_0x5d1fe3[_0xc07e('0xf3')]=_0xc07e('0x110');this['createHistory'](_0x5d1fe3)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x10e')));this[_0xc07e('0xd3')](_0x5d1fe3)['catch'](loggerCatch(_0xc07e('0x10f')));}if(_0x416204&&_0x416204[_0xc07e('0x54')]!=='ivr'&&!isNotNull(this['voiceQueues'][_0x416204['queue']]['dialQueueProject'])){delete this[_0xc07e('0xb7')][_0x8a3697[_0xc07e('0xe8')]];this[_0xc07e('0xbe')](this[_0xc07e('0x20')][_0x416204[_0xc07e('0xbf')]]);this[_0xc07e('0x20')][_0x416204[_0xc07e('0xbf')]][_0xc07e('0x73')]+=0x1;_0x5d1fe3=new Hangup(_0x416204,_0x8a3697);_0x5d1fe3['state']=0xc;_0x5d1fe3['statedesc']=_0x8a3697['cause-txt'];_0x5d1fe3[_0xc07e('0xf3')]='Unknow';this[_0xc07e('0xd4')](_0x5d1fe3)['catch'](loggerCatch(_0xc07e('0x10e')));this['moveContactManagedDialer'](_0x5d1fe3)['catch'](loggerCatch(_0xc07e('0x10f')));}};Dialer['prototype'][_0xc07e('0x34')]=function(_0x2d5215){var _0x318e03=this[_0xc07e('0xb7')][_0x2d5215['uniqueid']];var _0x5ddf4f=this;if(this[_0xc07e('0x20')][_0x2d5215[_0xc07e('0xbf')]]){if(_0x318e03&&_0x318e03['type']!==_0xc07e('0x88')){delete this['uniqueId'][_0x2d5215[_0xc07e('0xe8')]];this[_0xc07e('0x20')][_0x2d5215[_0xc07e('0xbf')]][_0xc07e('0x68')]+=0x1;var _0x1d84ee=new AgentComplete(_0x318e03,_0x2d5215);if(_0x2d5215[_0xc07e('0x111')]==='agent'){_0x1d84ee[_0xc07e('0x112')]=this[_0xc07e('0x20')][_0x2d5215[_0xc07e('0xbf')]][_0xc07e('0x113')]&&this[_0xc07e('0x20')][_0x2d5215['queue']][_0xc07e('0x114')]?moment()[_0xc07e('0x85')](_0xc07e('0x104')):undefined;}this[_0xc07e('0xd4')](_0x1d84ee)['catch'](loggerCatch(_0xc07e('0x115')));this[_0xc07e('0xd3')](_0x1d84ee)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x116')));}}};Dialer[_0xc07e('0xb5')]['syncAgentConnect']=function(_0x4e8198){if(this[_0xc07e('0x20')][_0x4e8198[_0xc07e('0xbf')]]){if(this[_0xc07e('0xb7')][_0x4e8198[_0xc07e('0xe8')]]&&this[_0xc07e('0xb7')][_0x4e8198[_0xc07e('0xe8')]][_0xc07e('0x54')]!=='ivr'){this[_0xc07e('0xbe')](this['voiceQueues'][_0x4e8198['queue']]);this['uniqueId'][_0x4e8198[_0xc07e('0xe8')]][_0xc07e('0x117')]=moment()[_0xc07e('0x85')](_0xc07e('0x104'));}}};Dialer['prototype'][_0xc07e('0x118')]=function(_0x1f8161){this[_0xc07e('0xd4')](_0x1f8161)[_0xc07e('0xbd')](loggerCatch('[syncAgentComplete][createHistory]'));this[_0xc07e('0xd3')](_0x1f8161)['catch'](loggerCatch(_0xc07e('0x119')));};Dialer['prototype'][_0xc07e('0x30')]=function(_0x847977){var _0x371f81=this[_0xc07e('0xb7')][_0x847977[_0xc07e('0xe8')]];var _0x1f999d=this;if(this['voiceQueues'][_0x847977[_0xc07e('0xbf')]]){if(_0x371f81&&_0x371f81[_0xc07e('0x54')]!==_0xc07e('0x88')){delete this[_0xc07e('0xb7')][_0x847977[_0xc07e('0xe8')]];this[_0xc07e('0xbe')](this[_0xc07e('0x20')][_0x847977[_0xc07e('0xbf')]]);_0x371f81[_0xc07e('0x11a')]=moment()[_0xc07e('0x85')](_0xc07e('0x104'));var _0x1d4f90=new QueueCallerAbandon(_0x371f81,_0x847977);if(getSeconds(_0x371f81[_0xc07e('0x11a')],_0x371f81[_0xc07e('0x11b')])>=_0x371f81[_0xc07e('0x11c')]){this['voiceQueues'][_0x847977[_0xc07e('0xbf')]]['predictiveIntervalDroppedCallsTimeout']+=0x1;this[_0xc07e('0x20')][_0x847977[_0xc07e('0xbf')]][_0xc07e('0x6e')]+=0x1;this['voiceQueues'][_0x847977[_0xc07e('0xbf')]]['predictiveIntervalErlangCallsDroppedCalls']+=0x1;_0x1d4f90['state']=0xa;_0x1d4f90['statedesc']='Drop';_0x1d4f90[_0xc07e('0x11d')]=_0xc07e('0x11e');_0x1d4f90[_0xc07e('0x112')]=this['voiceQueues'][_0x847977['queue']][_0xc07e('0x113')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x1d4f90[_0xc07e('0xf9')]+=0x1;_0x1d4f90['countglobal']+=0x1;if(_0x1d4f90['countdropretry']>=this['voiceQueues'][_0x847977[_0xc07e('0xbf')]][_0xc07e('0x11f')]){this['queueCallerAbandonCreateState'](_0x1d4f90);}else{this[_0xc07e('0xcb')]({'active':![],'countdropretry':_0x1d4f90[_0xc07e('0xf9')],'scheduledat':moment()[_0xc07e('0x101')](this[_0xc07e('0x20')][_0x847977[_0xc07e('0xbf')]][_0xc07e('0x120')],_0xc07e('0x103'))[_0xc07e('0x85')](_0xc07e('0x104')),'ContactId':_0x371f81[_0xc07e('0x105')],'ListId':_0x371f81[_0xc07e('0xdd')],'VoiceQueueId':_0x371f81['VoiceQueueId']||undefined,'CampaignId':_0x371f81['CampaignId']||undefined})['catch'](loggerCatch(_0xc07e('0x121')));var _0x15185a=new History(_0x1d4f90);_0x15185a[_0xc07e('0xb1')]=0xa;_0x15185a[_0xc07e('0xb2')]=_0xc07e('0x122');_0x15185a[_0xc07e('0xb4')]=moment()[_0xc07e('0x85')](_0xc07e('0x104'));_0x15185a[_0xc07e('0xb3')]=_0x15185a[_0xc07e('0xb4')];_0x15185a['calleridname']=_0x1d4f90[_0xc07e('0x123')];_0x15185a['calleridnum']=_0x1d4f90[_0xc07e('0x124')];this[_0xc07e('0xd4')](_0x15185a)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x125')));}}else{this['voiceQueues'][_0x847977[_0xc07e('0xbf')]][_0xc07e('0x77')]+=0x1;this[_0xc07e('0x20')][_0x847977['queue']][_0xc07e('0x6d')]+=0x1;_0x1d4f90[_0xc07e('0xb1')]=0xb;_0x1d4f90[_0xc07e('0xb2')]=_0xc07e('0x126');_0x1d4f90[_0xc07e('0x11d')]='CALLEREXIT';_0x1d4f90[_0xc07e('0xfa')]+=0x1;_0x1d4f90[_0xc07e('0x10b')]+=0x1;if(_0x1d4f90['countabandonedretry']>=this[_0xc07e('0x20')][_0x847977[_0xc07e('0xbf')]][_0xc07e('0x127')]){this[_0xc07e('0x118')](_0x1d4f90);}else{this[_0xc07e('0xcb')]({'active':![],'countabandonedretry':_0x1d4f90[_0xc07e('0xfa')],'scheduledat':moment()[_0xc07e('0x101')](this[_0xc07e('0x20')][_0x847977[_0xc07e('0xbf')]][_0xc07e('0x128')],_0xc07e('0x103'))['format'](_0xc07e('0x104')),'ContactId':_0x371f81['ContactId'],'ListId':_0x371f81[_0xc07e('0xdd')],'VoiceQueueId':_0x371f81['VoiceQueueId']||undefined,'CampaignId':_0x371f81[_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x129')));var _0x15185a=new History(_0x1d4f90);_0x15185a[_0xc07e('0xb1')]=0xb;_0x15185a[_0xc07e('0xb2')]=_0xc07e('0x126');_0x15185a[_0xc07e('0xb4')]=moment()[_0xc07e('0x85')](_0xc07e('0x104'));_0x15185a[_0xc07e('0xb3')]=_0x15185a['starttime'];_0x15185a[_0xc07e('0x123')]=_0x1d4f90[_0xc07e('0x123')];_0x15185a[_0xc07e('0x124')]=_0x1d4f90[_0xc07e('0x124')];this[_0xc07e('0xd4')](_0x15185a)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x12a')));}}}}};Dialer[_0xc07e('0xb5')]['syncNewExten']=function(_0x44bb00){if(this['actions'][_0x44bb00['uniqueid']]){this[_0xc07e('0x26')][_0x44bb00[_0xc07e('0xe8')]][_0xc07e('0xbc')]=_0x44bb00[_0xc07e('0xbc')];}if(this[_0xc07e('0xb7')][_0x44bb00[_0xc07e('0xe8')]]){this[_0xc07e('0xb7')][_0x44bb00['uniqueid']][_0xc07e('0xbc')]=_0x44bb00[_0xc07e('0xbc')];}};Dialer[_0xc07e('0xb5')]['syncQueueMember']=function(_0x4a9c6d){if(strategy[this[_0xc07e('0x20')][this[_0xc07e('0x26')][_0x4a9c6d[_0xc07e('0x12b')]][_0xc07e('0xbf')]][_0xc07e('0x56')]]===_0xc07e('0x1b')){if(this[_0xc07e('0x26')][_0x4a9c6d[_0xc07e('0x12b')]]&&_[_0xc07e('0xb9')](this[_0xc07e('0x26')][_0x4a9c6d['actionid']][_0xc07e('0x12c')])&&_0x4a9c6d[_0xc07e('0xbb')]==='1'&&_0x4a9c6d[_0xc07e('0x12d')]==='0'){if(this[_0xc07e('0x22')][_0x4a9c6d['stateinterface']]){if(!this[_0xc07e('0x22')][_0x4a9c6d[_0xc07e('0x12e')]][_0xc07e('0x12c')]){this['agents'][_0x4a9c6d['stateinterface']][_0xc07e('0x12c')]=!![];this[_0xc07e('0x26')][_0x4a9c6d['actionid']][_0xc07e('0x12c')]=!![];this['actions'][_0x4a9c6d['actionid']][_0xc07e('0x12e')]=_0x4a9c6d[_0xc07e('0x12e')];}}}}else if((strategy[this['voiceQueues'][this[_0xc07e('0x26')][_0x4a9c6d[_0xc07e('0x12b')]][_0xc07e('0xbf')]][_0xc07e('0x56')]]||_0xc07e('0x1a'))===_0xc07e('0x1a')){if(this[_0xc07e('0x26')][_0x4a9c6d[_0xc07e('0x12b')]]){if(this[_0xc07e('0x22')][_0x4a9c6d[_0xc07e('0x12e')]]){this[_0xc07e('0x26')][_0x4a9c6d[_0xc07e('0x12b')]]['stateinterface']=_0x4a9c6d[_0xc07e('0x12e')];if(_[_0xc07e('0xb9')](this['queueBooked'][this[_0xc07e('0x26')][_0x4a9c6d[_0xc07e('0x12b')]]['queue']])){this[_0xc07e('0x2a')][this[_0xc07e('0x26')][_0x4a9c6d[_0xc07e('0x12b')]][_0xc07e('0xbf')]]=[];}this[_0xc07e('0x2a')][this['actions'][_0x4a9c6d[_0xc07e('0x12b')]][_0xc07e('0xbf')]][_0xc07e('0x12f')](_[_0xc07e('0x9b')](_[_0xc07e('0xdc')](this[_0xc07e('0x26')][_0x4a9c6d['actionid']],[_0xc07e('0x130'),_0xc07e('0x12e')]),{'status':_0x4a9c6d[_0xc07e('0xbb')],'paused':_0x4a9c6d[_0xc07e('0x12d')]}));}}}};function unlockQueueStatus(_0x12a617,_0x18afb6){setTimeout(function(){if(_[_0xc07e('0x43')](_0x12a617[_0xc07e('0x131')])){loggerBooked[_0xc07e('0xa1')](_0xc07e('0x132'),_0x18afb6);}_0x12a617[_0xc07e('0x131')]=!![];loggerBooked[_0xc07e('0x8a')](_0xc07e('0x133'),_0x18afb6,JSON[_0xc07e('0x84')](_[_0xc07e('0xdc')](_0x12a617,[_0xc07e('0x46'),_0xc07e('0x131')])));},0x1f3);}Dialer[_0xc07e('0xb5')][_0xc07e('0x3d')]=function(_0xb36d01){var _0x2d7e7d=this;var _0x19a31a=_0x2d7e7d[_0xc07e('0x20')][_0x2d7e7d[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]];if(strategy[this['voiceQueues'][this['actions'][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]][_0xc07e('0x56')]]===_0xc07e('0x1b')){if(this['actions'][_0xb36d01['actionid']]&&this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0x12e')]){this[_0xc07e('0x1f')][_0xc07e('0x134')](this['actions'][_0xb36d01['actionid']]['idHopper'],this[_0xc07e('0x26')][_0xb36d01['actionid']][_0xc07e('0x12e')])[_0xc07e('0xbd')](function(_0x3e58cd){logger[_0xc07e('0xa1')](_0xc07e('0x135'),util[_0xc07e('0xd9')](_0x3e58cd,{'showHidden':![],'depth':null}));})[_0xc07e('0x136')](function(){_0x2d7e7d[_0xc07e('0xbe')](_0x2d7e7d['voiceQueues'][_0x2d7e7d[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]]['queue']]);_0x2d7e7d[_0xc07e('0x22')][_0x2d7e7d[_0xc07e('0x26')][_0xb36d01['actionid']][_0xc07e('0x12e')]]['locked']=![];delete _0x2d7e7d[_0xc07e('0x26')][_0xb36d01['actionid']];unlockQueueStatus(_0x19a31a);});}else{this[_0xc07e('0xbe')](this[_0xc07e('0x20')][this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]);this[_0xc07e('0xcb')]({'active':![],'ContactId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]]['ContactId'],'ListId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xdd')],'VoiceQueueId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]]['VoiceQueueId']||undefined,'CampaignId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]]['CampaignId']||undefined})['catch'](loggerCatch(_0xc07e('0x137')));delete this[_0xc07e('0x26')][_0xb36d01['actionid']];unlockQueueStatus(_0x19a31a);}}else if((strategy[this[_0xc07e('0x20')][this['actions'][_0xb36d01[_0xc07e('0x12b')]]['queue']][_0xc07e('0x56')]]||_0xc07e('0x1a'))===_0xc07e('0x1a')){var _0x278d8e;if(this['actions'][_0xb36d01['actionid']]&&!_[_0xc07e('0x4c')](this[_0xc07e('0x2a')][this['actions'][_0xb36d01['actionid']][_0xc07e('0xbf')]])){if(this['queueBookedRR'][_0x2d7e7d[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]]['queue']]){this[_0xc07e('0x2b')][_0x2d7e7d[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]=this[_0xc07e('0x2b')][this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]?this[_0xc07e('0x2b')][this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]:this[_0xc07e('0x2a')][this['actions'][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]?this[_0xc07e('0x2a')][this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]][_0xc07e('0x138')]||0x0:0x0;}this[_0xc07e('0x2a')][this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]][_0xc07e('0x138')]=this[_0xc07e('0x2b')][this[_0xc07e('0x26')][_0xb36d01['actionid']][_0xc07e('0xbf')]];for(var _0x1fe91a=0x0;_0x1fe91a<this[_0xc07e('0x2a')][this[_0xc07e('0x26')][_0xb36d01['actionid']][_0xc07e('0xbf')]][_0xc07e('0xa3')];_0x1fe91a+=0x1){_0x278d8e=rr(this[_0xc07e('0x2a')][this[_0xc07e('0x26')][_0xb36d01['actionid']][_0xc07e('0xbf')]]);this['queueBookedRR'][_0x2d7e7d['actions'][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]=this['queueBooked'][this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]][_0xc07e('0x138')];if(_0x278d8e[_0xc07e('0xbb')]==='1'&&_0x278d8e['paused']==='0'){break;}}if(!_['isNil'](_0x278d8e)){this[_0xc07e('0x22')][_0x278d8e[_0xc07e('0x12e')]][_0xc07e('0x139')]=_['isUndefined'](this['agents'][_0x278d8e[_0xc07e('0x12e')]][_0xc07e('0x139')])?!![]:this['agents'][_0x278d8e['stateinterface']][_0xc07e('0x139')];}loggerBooked[_0xc07e('0x8a')]('[booked][RR]',_0xb36d01[_0xc07e('0x12b')],_0xc07e('0x13a'),JSON[_0xc07e('0x84')](_[_0xc07e('0xdc')](this[_0xc07e('0x22')][_0x278d8e[_0xc07e('0x12e')]],[_0xc07e('0x46'),'unlockRR'])),_0xc07e('0x13b'),JSON[_0xc07e('0x84')](_0x278d8e[_0xc07e('0x130')]));if(!_['isNil'](_0x278d8e)&&_0x278d8e['status']==='1'&&_0x278d8e[_0xc07e('0x12d')]==='0'&&this[_0xc07e('0x22')][_0x278d8e['stateinterface']]['unlockRR']){this[_0xc07e('0x22')][_0x278d8e['stateinterface']][_0xc07e('0x139')]=![];this[_0xc07e('0x2a')][_0x2d7e7d[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]=[];this['preview'][_0xc07e('0x134')](_0x278d8e[_0xc07e('0x130')],_0x278d8e[_0xc07e('0x12e')])[_0xc07e('0xbd')](function(_0x3da1ff){logger[_0xc07e('0xa1')](_0xc07e('0x135'),util[_0xc07e('0xd9')](_0x3da1ff,{'showHidden':![],'depth':null}));})[_0xc07e('0x136')](function(){_0x2d7e7d['updateOriginated'](_0x2d7e7d[_0xc07e('0x20')][_0x2d7e7d[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]);setTimeout(function(){_0x2d7e7d[_0xc07e('0x22')][_0x278d8e[_0xc07e('0x12e')]]['unlockRR']=!![];loggerBooked[_0xc07e('0x8a')](_0xc07e('0x13c'),_0xb36d01[_0xc07e('0x12b')],_0xc07e('0x13a'),JSON[_0xc07e('0x84')](_[_0xc07e('0xdc')](_0x2d7e7d[_0xc07e('0x22')][_0x278d8e[_0xc07e('0x12e')]],[_0xc07e('0x46'),_0xc07e('0x139')])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x278d8e[_0xc07e('0x130')]));},0xc7);delete _0x2d7e7d['actions'][_0xb36d01[_0xc07e('0x12b')]];unlockQueueStatus(_0x19a31a,_0xb36d01[_0xc07e('0x12b')]);});}else{loggerBooked[_0xc07e('0x8a')](_0xc07e('0x13d'));this[_0xc07e('0xbe')](this[_0xc07e('0x20')][this['actions'][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]);this[_0xc07e('0xcb')]({'active':![],'ContactId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0x105')],'ListId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xdd')],'VoiceQueueId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]]['VoiceQueueId']||undefined,'CampaignId':this[_0xc07e('0x26')][_0xb36d01['actionid']][_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x137')));delete this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]];unlockQueueStatus(_0x19a31a);}}else{loggerBooked[_0xc07e('0x8a')](_0xc07e('0x13e'));this[_0xc07e('0xbe')](this['voiceQueues'][this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xbf')]]);this[_0xc07e('0xcb')]({'active':![],'ContactId':this['actions'][_0xb36d01['actionid']]['ContactId'],'ListId':this['actions'][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xdd')],'VoiceQueueId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0xb36d01[_0xc07e('0x12b')]]['CampaignId']||undefined})[_0xc07e('0xbd')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this['actions'][_0xb36d01['actionid']];unlockQueueStatus(_0x19a31a);}}else{loggerBooked[_0xc07e('0x8a')](_0xc07e('0x13f'));this[_0xc07e('0xbe')](this['voiceQueues'][this[_0xc07e('0x26')][_0xb36d01['actionid']][_0xc07e('0xbf')]]);this['rescheduleContact']({'active':![],'ContactId':this['actions'][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0x105')],'ListId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xdd')],'VoiceQueueId':this[_0xc07e('0x26')][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xdf')]||undefined,'CampaignId':this['actions'][_0xb36d01[_0xc07e('0x12b')]][_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x140')));delete this[_0xc07e('0x26')][_0xb36d01['actionid']];unlockQueueStatus(_0x19a31a);}};Dialer['prototype'][_0xc07e('0x3e')]=function(){var _0x338222=this;return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](cmHopper[_0xc07e('0x141')]({}))[_0xc07e('0x41')](function(){setInterval(function(){_0x338222[_0xc07e('0x142')]();},0x3e8);});};Dialer['prototype']['checkIsTrunkReachable']=function(_0x4d6d21){var _0x5cd146=this;return function(){if(!_0x5cd146[_0xc07e('0xe4')](_0x4d6d21[_0xc07e('0x81')])){if(!_0x5cd146[_0xc07e('0xe4')](_0x4d6d21[_0xc07e('0x143')])){_0x4d6d21[_0xc07e('0x44')]='TRUNK_IS_NOT_REACHABLE';throw _0x4d6d21['name']+_0xc07e('0x144');}}};};Dialer[_0xc07e('0xb5')][_0xc07e('0x145')]=function(_0x2e2a88,_0x1d140c,_0x1ad661,_0x24691e){var _0x388b71=this;return function(){var _0xe09463=!![];return _0x388b71['ifTime'](_0x2e2a88,_0x1d140c,_0x1ad661,_0x24691e,_0xe09463);};};Dialer[_0xc07e('0xb5')]['checkIfTimeIntervals']=function(_0x87ba97,_0x51b377,_0x53ea13,_0xff1a18){var _0x5cee1b=this;return function(){var _0x3a8a58=![];return _0x5cee1b[_0xc07e('0x146')](_0x87ba97[_0xc07e('0x4d')],_0x51b377,_0x53ea13,_0xff1a18,_0x3a8a58);};};Dialer[_0xc07e('0xb5')][_0xc07e('0x146')]=function(_0x244a23,_0x554e7b,_0xaf57f9,_0xe6202b,_0x50f964){var _0x20b7e7=[];return new BPromise(function(_0x20af5e,_0x473285){if(!isNotNull(_0x244a23)){_0xe6202b[_0xc07e('0x44')]=_0xc07e('0x4b');return _0x473285(msgResponse(_0xc07e('0x146'),_0xc07e('0x147'),_0xaf57f9+_0xc07e('0x148')));}if(_['isEmpty'](_0x244a23)){_0xe6202b[_0xc07e('0x44')]=_0xc07e('0x149');return _0x473285(msgResponse('ifTime',_0xc07e('0x147'),_0xaf57f9+_0xc07e('0x14a')));}if(_0x554e7b&&_[_0xc07e('0x43')](config[_0xc07e('0x14b')][_0x554e7b])){_0xe6202b[_0xc07e('0x44')]='TIMEZONE_UNKNOW';return _0x473285(msgResponse(_0xc07e('0x146'),'Failure',_0xaf57f9+_0xc07e('0x14c')+_0x554e7b));}if(_['isArray'](_0x244a23)){for(var _0x2aa0ea=0x0;_0x2aa0ea<_0x244a23[_0xc07e('0xa3')];_0x2aa0ea+=0x1){_0x20b7e7['push'](ami[_0xc07e('0xba')]({'action':_0xc07e('0x14d'),'command':util[_0xc07e('0x85')](_0xc07e('0x14e'),_0x244a23[_0x2aa0ea][_0xc07e('0x14f')],!_[_0xc07e('0x43')](config[_0xc07e('0x14b')][_0x554e7b])?_0x554e7b:'')})[_0xc07e('0x41')](function(_0x4c56b3){return _0x4c56b3[_0xc07e('0x150')][_0xc07e('0x151')]('true')>=0x0;})['catch'](myreject(_0x473285)));}}else{_0x20b7e7[_0xc07e('0x12f')](ami[_0xc07e('0xba')]({'action':'command','command':util[_0xc07e('0x85')](_0xc07e('0x14e'),_0x244a23,!_['isUndefined'](config[_0xc07e('0x14b')][_0x554e7b])?_0x554e7b:'')})[_0xc07e('0x41')](function(_0x5aa3de){return _0x5aa3de['content'][_0xc07e('0x151')](_0xc07e('0x152'))>=0x0;})[_0xc07e('0xbd')](myreject(_0x473285)));}BPromise[_0xc07e('0x153')](_0x20b7e7)[_0xc07e('0x41')](function(_0x442c05){var _0x539d85=_[_0xc07e('0x154')](_0x442c05);if(_0x539d85){return _0x20af5e(_0x539d85);}else{_0xe6202b['message']=_0x50f964?_0xc07e('0x155'):'INTERVAL_IS_OVERTIME';return _0x473285(msgResponse(_0xc07e('0x156'),_0xc07e('0x147'),_0xc07e('0x157')+_0x50f964+'\x20'+_0xaf57f9+'\x20Interval\x20is\x20overtime:\x20'+util[_0xc07e('0xd9')](_0x244a23,{'showHidden':![],'depth':null})+_0xc07e('0x158')+_0x554e7b));}})[_0xc07e('0xbd')](function(_0x228b27){return _0x473285(msgResponse(_0xc07e('0x146'),_0xc07e('0x147'),JSON[_0xc07e('0x84')](_0x228b27)));});});};Dialer[_0xc07e('0xb5')][_0xc07e('0x159')]=function(_0x16b75d){var _0x3cd109=this;return function(){switch(_0x16b75d[_0xc07e('0x64')]){case'progressive':freeVariablesPredictive(_0x16b75d);_0x3cd109[_0xc07e('0x15a')](_0x16b75d,0x1);break;case'power':freeVariablesPredictive(_0x16b75d);_0x3cd109[_0xc07e('0x15a')](_0x16b75d,_0x16b75d[_0xc07e('0x15b')]);break;case _0xc07e('0x7'):_0x3cd109[_0xc07e('0x7')](_0x16b75d);break;case _0xc07e('0x15c'):freeVariablesPredictive(_0x16b75d);_0x3cd109[_0xc07e('0x15a')](_0x16b75d,0x1);break;default:freeVariablesPredictive(_0x16b75d);logger[_0xc07e('0xa1')]('Queue',_0x16b75d[_0xc07e('0x46')],_0xc07e('0x15d'));}};};Dialer[_0xc07e('0xb5')][_0xc07e('0x15e')]=function(_0x5017a6){return BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](cmHopper[_0xc07e('0x15f')](_0x5017a6['id'],previewRecallmeReminderInterval))[_0xc07e('0x41')](function(_0x5b7446){for(var _0x3a4634=0x0;_0x3a4634<_0x5b7446[_0xc07e('0xa3')];_0x3a4634++){var _0xd54ee4=_0x5b7446[_0x3a4634][_0xc07e('0x160')][_0xc07e('0x46')];if(_0xd54ee4)io['to'](util[_0xc07e('0x85')](_0xc07e('0x161'),_0xd54ee4))[_0xc07e('0x53')](_0xc07e('0x162'),{'hopper':_0x5b7446[_0x3a4634]});}})[_0xc07e('0xbd')](function(_0x279fda){});};Dialer[_0xc07e('0xb5')][_0xc07e('0x163')]=function(_0x33975e){var _0x32c020=this;return function(){_0x32c020[_0xc07e('0x164')](_0x33975e);};};Dialer[_0xc07e('0xb5')][_0xc07e('0x8')]=function(_0x4e8ef4){var _0x442480=this;if(isNotPreview(_0x4e8ef4[_0xc07e('0x64')])){if(isVoiceQueueOutbound(_0x4e8ef4[_0xc07e('0x54')])&&isActive(_0x4e8ef4[_0xc07e('0x63')])){_0x4e8ef4[_0xc07e('0xab')]=!![];BPromise[_0xc07e('0xc4')]()[_0xc07e('0x41')](checkIsLoggedIn(_0x4e8ef4,_0x4e8ef4['loggedIn']))[_0xc07e('0x41')](checkIsActive(_0x4e8ef4,_0x4e8ef4[_0xc07e('0x63')]))[_0xc07e('0x41')](checkInterval(_0x4e8ef4))[_0xc07e('0x41')](_0x442480[_0xc07e('0x165')](_0x4e8ef4))['then'](_0x442480['checkIfTime'](_0x4e8ef4[_0xc07e('0x166')],_0x4e8ef4[_0xc07e('0x167')],_0x4e8ef4[_0xc07e('0x46')],_0x4e8ef4))[_0xc07e('0x41')](_0x442480[_0xc07e('0x168')](_0x4e8ef4[_0xc07e('0x49')],_0x4e8ef4[_0xc07e('0x167')],_0x4e8ef4['name'],_0x4e8ef4))[_0xc07e('0x41')](_0x442480[_0xc07e('0x159')](_0x4e8ef4))[_0xc07e('0xbd')](loggerCatchQueueSummary(_0xc07e('0x169'),_0x4e8ef4));}else{notSendMessagesQueue(_0x4e8ef4);}}else{freeVariablesPredictive(_0x4e8ef4);if(_0x4e8ef4[_0xc07e('0x16a')]){_0x442480[_0xc07e('0x15e')](_0x4e8ef4);}}};Dialer[_0xc07e('0xb5')][_0xc07e('0x142')]=function(){var _0x545aa1=this;var _0x5e664b;for(var _0x4bc983 in this[_0xc07e('0x21')]){if(typeof this[_0xc07e('0x21')][_0x4bc983]!==_0xc07e('0xa4')){_0x5e664b=this['campaigns'][_0x4bc983];if(isCampaignIvr(_0x5e664b[_0xc07e('0x54')])&&isActive(_0x5e664b['active'])){_0x5e664b[_0xc07e('0xab')]=!![];BPromise['resolve']()['then'](checkIsActive(_0x5e664b,_0x5e664b[_0xc07e('0x82')]))['then'](checkInterval(_0x5e664b))[_0xc07e('0x41')](_0x545aa1['checkIsTrunkReachable'](_0x5e664b))[_0xc07e('0x41')](_0x545aa1[_0xc07e('0x145')](_0x5e664b[_0xc07e('0x166')],_0x5e664b[_0xc07e('0x167')],_0x5e664b[_0xc07e('0x46')],_0x5e664b))[_0xc07e('0x41')](_0x545aa1['checkIfTimeIntervals'](_0x5e664b[_0xc07e('0x49')],_0x5e664b[_0xc07e('0x167')],_0x5e664b[_0xc07e('0x46')],_0x5e664b))[_0xc07e('0x41')](_0x545aa1[_0xc07e('0x163')](_0x5e664b))[_0xc07e('0xbd')](loggerCatchQueueSummary(_0xc07e('0x16b'),_0x5e664b));}else{notSendMessagesCampaign(_0x5e664b);}}}};function getCallerIdRandom(_0x8e6f02,_0x2a9262){var _0x372c2a;var _0x19a510;var _0x53464e;if(_0x2a9262<=0x0){_0x2a9262=0x1;}_0x372c2a=new RegExp(_0xc07e('0x16c')+_0x2a9262+'}$');_0x19a510=Math[_0xc07e('0x16d')](0xa,_0x2a9262-0x1);_0x53464e=Math['pow'](0xa,_0x2a9262)-0x1;return util[_0xc07e('0x85')]('%s',_[_0xc07e('0x16e')](_0x8e6f02,_0x372c2a,_[_0xc07e('0x16f')](_0x19a510,_0x53464e)));}function extractCalleridName(_0x38ff35){var _0x1aa5ee=_0x38ff35[_0xc07e('0x170')](/"(.*?)"/);return _0x1aa5ee?_0x1aa5ee[0x1]:_0x38ff35;}function extractCalleridNumber(_0x22ce4d){var _0x1e1f1f=_0x22ce4d[_0xc07e('0x170')](/<(.*?)>/);return _0x1e1f1f?_0x1e1f1f[0x1]:_0x22ce4d;}Dialer[_0xc07e('0xb5')][_0xc07e('0x171')]=function(_0x53ae8e,_0x93ddae){var _0x55fddb=this;var _0x49a394=uuid['v4']();this['actions'][_0x49a394]=new Action(_0x53ae8e,_0x93ddae,_0x49a394);return new BPromise(function(_0xcfef7,_0x31b3bc){if(_[_0xc07e('0x43')](_0x53ae8e)&&typeof _0x53ae8e!==_0xc07e('0x172')){return _0x31b3bc(msgResponse(_0xc07e('0x173'),'Failure',_0xc07e('0x174')));}if(_['isUndefined'](_0x93ddae[_0xc07e('0x175')]['phone'])||_0x93ddae[_0xc07e('0x175')][_0xc07e('0x176')]===null){return _0x31b3bc(msgResponse(_0xc07e('0x173'),_0xc07e('0x147'),_0xc07e('0x177')));}var _0x5ba5dc={'XMD-CALLERID':_0x55fddb[_0xc07e('0x26')][_0x49a394][_0xc07e('0x178')](),'XMD-AGI':_0x53ae8e[_0xc07e('0x179')]?util[_0xc07e('0x85')](_0xc07e('0x17a'),ipAgi,_0x53ae8e['dialQueueProject']):_0xc07e('0x17b'),'XMD-AGIAFTER':_0x53ae8e[_0xc07e('0x113')]?util[_0xc07e('0x85')]('\x22agi://%s/square,%s\x22',ipAgi,_0x53ae8e[_0xc07e('0x113')]):_0xc07e('0x17b'),'XMD-QUEUE':_0x53ae8e[_0xc07e('0x54')]===_0xc07e('0x55')?util['format'](_0xc07e('0x17c'),_0x53ae8e[_0xc07e('0x46')],_0x53ae8e[_0xc07e('0x17d')]||'',_0x53ae8e[_0xc07e('0x114')]?'c':'',_0x53ae8e['dialQueueTimeout']||0x3):_0xc07e('0x17b'),'XMD-CONTACTID':_0x93ddae[_0xc07e('0x105')],'XMD-CDRTYPE':_0xc07e('0x6'),'CALLERID(all)':_0x55fddb[_0xc07e('0x26')][_0x49a394][_0xc07e('0x178')](),'XMD-AMD':_0x53ae8e['dialAMDActive']?_0xc07e('0x17e'):'NONE','XMD-DESTINATION':_0xc07e('0x17f')};if(_0x53ae8e['dialAMDActive']){_0x5ba5dc[_0xc07e('0x180')]=_0x53ae8e[_0xc07e('0x181')]||0x9c4;_0x5ba5dc[_0xc07e('0x182')]=_0x53ae8e[_0xc07e('0x183')]||0x5dc;_0x5ba5dc['XMD-AMDAFTERGREETINGSILENCE']=_0x53ae8e['dialAMDAfterGreetingSilence']||0x320;_0x5ba5dc[_0xc07e('0x184')]=_0x53ae8e[_0xc07e('0x185')]||0x1388;_0x5ba5dc[_0xc07e('0x186')]=_0x53ae8e[_0xc07e('0x187')]||0x64;_0x5ba5dc[_0xc07e('0x188')]=_0x53ae8e['dialAMDBetweenWordsSilence']||0x32;_0x5ba5dc[_0xc07e('0x189')]=_0x53ae8e[_0xc07e('0x18a')]||0x3;_0x5ba5dc[_0xc07e('0x18b')]=_0x53ae8e[_0xc07e('0x18c')]||0x100;_0x5ba5dc[_0xc07e('0x18d')]=_0x53ae8e[_0xc07e('0x18e')]||0x1388;}if(_0x53ae8e['type']===_0xc07e('0x55')){_0x5ba5dc[_0xc07e('0x18f')]=_0x93ddae['VoiceQueueId'];}else{_0x5ba5dc['XMD-CAMPAIGNID']=_0x93ddae['CampaignId'];}for(var _0x15d23e in _0x93ddae[_0xc07e('0x175')]){if(typeof _0x93ddae[_0xc07e('0x175')][_0x15d23e]!=='undefined'){if(isNotNull(_0x93ddae[_0xc07e('0x175')][_0x15d23e])&&_0x15d23e!=='id'&&_0x15d23e!==_0xc07e('0x190')&&_0x15d23e!==_0xc07e('0x191')&&_0x15d23e!=='updatedAt'){_0x5ba5dc[util['format'](_0xc07e('0x192'),_0xc07e('0x193'),_[_0xc07e('0x194')](_0x15d23e))]=_0x93ddae[_0xc07e('0x175')][_0x15d23e];}}}var _0x3f7054=_0x55fddb['isTrunkReachable'](_0x53ae8e[_0xc07e('0x81')])?getCallerId(_0x53ae8e[_0xc07e('0x81')][_0xc07e('0x83')],_0x53ae8e[_0xc07e('0x65')],_0x53ae8e[_0xc07e('0x195')]>0x0?getCallerIdRandom(_0x53ae8e[_0xc07e('0x66')],_0x53ae8e['dialRandomLastDigitCallerIdNumber']):_0x53ae8e[_0xc07e('0x66')]):getCallerId(_[_0xc07e('0xb9')](_0x53ae8e[_0xc07e('0x143')])?_0x53ae8e[_0xc07e('0x81')][_0xc07e('0x83')]:_0x53ae8e[_0xc07e('0x143')][_0xc07e('0x83')],_0x53ae8e['dialOriginateCallerIdName'],_0x53ae8e[_0xc07e('0x195')]>0x0?getCallerIdRandom(_0x53ae8e[_0xc07e('0x66')],_0x53ae8e[_0xc07e('0x195')]):_0x53ae8e['dialOriginateCallerIdNumber']);if(_0x3f7054){_0x5ba5dc[_0xc07e('0x196')]=_0x55fddb['actions'][_0x49a394][_0xc07e('0x197')]=extractCalleridName(_0x3f7054);_0x5ba5dc['XMD-ORIGINATECALLERIDNUM']=_0x55fddb[_0xc07e('0x26')][_0x49a394][_0xc07e('0x198')]=extractCalleridNumber(_0x3f7054);}return ami['Action']({'actionid':_0x49a394,'action':_0xc07e('0x173'),'channel':_0x55fddb[_0xc07e('0xe4')](_0x53ae8e[_0xc07e('0x81')])?util[_0xc07e('0x85')](_0xc07e('0x199'),_0x53ae8e[_0xc07e('0x81')]['name'],isNotNull(_0x53ae8e[_0xc07e('0x67')])?_0x53ae8e[_0xc07e('0x67')][_0xc07e('0x19a')]()||'':'',_0x53ae8e[_0xc07e('0x19b')]>0x0?_0x93ddae[_0xc07e('0x175')]['phone'][_0xc07e('0x19c')](_0x53ae8e[_0xc07e('0x19b')]):_0x93ddae[_0xc07e('0x175')][_0xc07e('0x176')]):util[_0xc07e('0x85')]('SIP/%s/%s%s',_[_0xc07e('0xb9')](_0x53ae8e[_0xc07e('0x143')])?_0x53ae8e[_0xc07e('0x81')][_0xc07e('0x46')]:_0x53ae8e['TrunkBackup']['name'],isNotNull(_0x53ae8e[_0xc07e('0x67')])?_0x53ae8e[_0xc07e('0x67')][_0xc07e('0x19a')]()||'':'',_0x53ae8e[_0xc07e('0x19b')]>0x0?_0x93ddae[_0xc07e('0x175')]['phone'][_0xc07e('0x19c')](_0x53ae8e[_0xc07e('0x19b')]):_0x93ddae[_0xc07e('0x175')][_0xc07e('0x176')]),'callerid':_0x3f7054,'Exten':_0xc07e('0x17f'),'Context':'from-sip','Priority':'1','variable':_0x5ba5dc,'timeout':(_0x53ae8e[_0xc07e('0x19d')]||0x1e)*0x3e8,'async':!![],'channelid':_0x49a394})[_0xc07e('0x41')](function(_0x3a3868){return _0xcfef7(_0x3a3868);})['catch'](function(_0x3a7148){_0x53ae8e[_0xc07e('0x19e')]+=0x1;var _0x55d0b7=new History(_0x55fddb['actions'][_0x49a394]);logger[_0xc07e('0xa1')](util['format'](_0xc07e('0x19f'),JSON['stringify'](_0x3a7148)));_0x55d0b7[_0xc07e('0xb1')]=0xe;_0x55d0b7[_0xc07e('0xb2')]='OriginateError';_0x55d0b7[_0xc07e('0xb4')]=moment()[_0xc07e('0x85')]('YYYY-MM-DD\x20HH:mm:ss');_0x55d0b7[_0xc07e('0xb3')]=_0x55d0b7['starttime'];_0x55fddb[_0xc07e('0xd4')](_0x55d0b7)['catch'](loggerCatch(_0xc07e('0x1a0')));_0x55fddb[_0xc07e('0xd3')](_0x55d0b7)[_0xc07e('0xbd')](loggerCatch('[originate][error]'))[_0xc07e('0x136')](function(){delete _0x55fddb[_0xc07e('0x26')][_0x49a394];return _0x31b3bc(msgResponse(_0xc07e('0x173'),'Error',_0xc07e('0x1a1')));});});});};Dialer[_0xc07e('0xb5')]['syncOriginateResponse']=function(_0x14cd9b){var _0x593dc3=this[_0xc07e('0x26')][_0x14cd9b[_0xc07e('0x12b')]];if(_0x593dc3){delete this[_0xc07e('0x26')][_0x14cd9b[_0xc07e('0x12b')]];_0x593dc3[_0xc07e('0x11b')]=moment()[_0xc07e('0x85')](_0xc07e('0x104'));var _0x16e421=_0x593dc3[_0xc07e('0x54')]===_0xc07e('0x88')?this[_0xc07e('0x21')][_0x593dc3[_0xc07e('0xbf')]]:this[_0xc07e('0x20')][_0x593dc3[_0xc07e('0x1a2')]()];if(!this[_0xc07e('0xe3')](_0x14cd9b['response'])){this['updateOriginated'](_0x16e421);return this[_0xc07e('0x1a3')](_0x593dc3,_0x16e421,_0x14cd9b)['catch'](loggerCatch(_0xc07e('0x1a4')));}this[_0xc07e('0xb7')][_0x14cd9b['uniqueid']]=_0x593dc3;}};Dialer[_0xc07e('0xb5')][_0xc07e('0x1a5')]=function(_0x5ec883,_0x5a44e0,_0x2cebd9){var _0x3d3478=new History(_0x5a44e0);if(_0x3d3478[_0xc07e('0x10c')]+_0x3d3478['countcongestionretry']+_0x3d3478[_0xc07e('0xf8')]+_0x3d3478[_0xc07e('0x10d')]+_0x3d3478[_0xc07e('0xf9')]+_0x3d3478[_0xc07e('0xfa')]+_0x3d3478[_0xc07e('0xf4')]+_0x3d3478[_0xc07e('0xfb')]>=_0x2cebd9[_0xc07e('0xfc')]-0x1){return!![];}switch(_0x5ec883){case 0x3:if(_0x3d3478[_0xc07e('0xf8')]>=_0x2cebd9['dialNoAnswerMaxRetry']-0x1){return!![];}this['rescheduleContact']({'active':![],'countnoanswerretry':_0x3d3478[_0xc07e('0xf8')]+=0x1,'scheduledat':moment()[_0xc07e('0x101')](_0x2cebd9[_0xc07e('0x1a6')],_0xc07e('0x103'))[_0xc07e('0x85')](_0xc07e('0x104')),'ContactId':_0x3d3478['ContactId'],'ListId':_0x3d3478[_0xc07e('0xdd')],'VoiceQueueId':_0x3d3478['VoiceQueueId']||undefined,'CampaignId':_0x3d3478[_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x3d3478[_0xc07e('0x10c')]>=_0x2cebd9[_0xc07e('0x1a7')]-0x1){return!![];}this[_0xc07e('0xcb')]({'active':![],'countbusyretry':_0x3d3478['countbusyretry']+=0x1,'scheduledat':moment()[_0xc07e('0x101')](_0x2cebd9[_0xc07e('0x1a8')],'minutes')['format'](_0xc07e('0x104')),'ContactId':_0x3d3478['ContactId'],'ListId':_0x3d3478['ListId'],'VoiceQueueId':_0x3d3478[_0xc07e('0xdf')]||undefined,'CampaignId':_0x3d3478['CampaignId']||undefined})[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x1a9')));break;case 0x8:if(_0x3d3478[_0xc07e('0xf7')]>=_0x2cebd9[_0xc07e('0x1aa')]-0x1){return!![];}this[_0xc07e('0xcb')]({'active':![],'countcongestionretry':_0x3d3478[_0xc07e('0xf7')]+=0x1,'scheduledat':moment()[_0xc07e('0x101')](_0x2cebd9[_0xc07e('0x1ab')],_0xc07e('0x103'))[_0xc07e('0x85')](_0xc07e('0x104')),'ContactId':_0x3d3478[_0xc07e('0x105')],'ListId':_0x3d3478[_0xc07e('0xdd')],'VoiceQueueId':_0x3d3478[_0xc07e('0xdf')]||undefined,'CampaignId':_0x3d3478[_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x1ac')));break;case 0x0:if(_0x3d3478[_0xc07e('0x10d')]>=_0x2cebd9['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{this[_0xc07e('0xcb')]({'active':![],'countnosuchnumberretry':_0x3d3478[_0xc07e('0x10d')]+=0x1,'scheduledat':moment()[_0xc07e('0x101')](_0x2cebd9[_0xc07e('0x1ad')],_0xc07e('0x103'))[_0xc07e('0x85')](_0xc07e('0x104')),'ContactId':_0x3d3478[_0xc07e('0x105')],'ListId':_0x3d3478[_0xc07e('0xdd')],'VoiceQueueId':_0x3d3478[_0xc07e('0xdf')]||undefined,'CampaignId':_0x3d3478[_0xc07e('0xe0')]||undefined})['catch'](loggerCatch(_0xc07e('0x1ae')));}break;case 0xa:if(_0x3d3478[_0xc07e('0xf9')]>=_0x2cebd9[_0xc07e('0x11f')]-0x1){return!![];}this[_0xc07e('0xcb')]({'active':![],'countdropretry':_0x3d3478[_0xc07e('0xf9')]+=0x1,'scheduledat':moment()['add'](_0x2cebd9['dialDropRetryFrequency'],_0xc07e('0x103'))['format'](_0xc07e('0x104')),'ContactId':_0x3d3478[_0xc07e('0x105')],'ListId':_0x3d3478['ListId'],'VoiceQueueId':_0x3d3478[_0xc07e('0xdf')]||undefined,'CampaignId':_0x3d3478['CampaignId']||undefined})['catch'](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x3d3478[_0xc07e('0xfa')]>=_0x2cebd9[_0xc07e('0x127')]-0x1){return!![];}this[_0xc07e('0xcb')]({'active':![],'countabandonedretry':_0x3d3478[_0xc07e('0xfa')]+=0x1,'scheduledat':moment()['add'](_0x2cebd9[_0xc07e('0x128')],_0xc07e('0x103'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x3d3478[_0xc07e('0x105')],'ListId':_0x3d3478[_0xc07e('0xdd')],'VoiceQueueId':_0x3d3478[_0xc07e('0xdf')]||undefined,'CampaignId':_0x3d3478[_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x129')));break;case 0x13:if(_0x3d3478[_0xc07e('0xf4')]>=_0x2cebd9[_0xc07e('0xfe')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countmachineretry':_0x3d3478[_0xc07e('0xf4')]+=0x1,'scheduledat':moment()[_0xc07e('0x101')](_0x2cebd9[_0xc07e('0x102')],'minutes')[_0xc07e('0x85')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x3d3478[_0xc07e('0x105')],'ListId':_0x3d3478[_0xc07e('0xdd')],'VoiceQueueId':_0x3d3478[_0xc07e('0xdf')]||undefined,'CampaignId':_0x3d3478[_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch('[rescheduleContact][Machine]'));break;case 0x14:if(_0x3d3478['countagentrejectretry']>=_0x2cebd9[_0xc07e('0x1af')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countagentrejectretry':_0x3d3478['countagentrejectretry']+=0x1,'scheduledat':moment()[_0xc07e('0x101')](_0x2cebd9[_0xc07e('0x1b0')],_0xc07e('0x103'))[_0xc07e('0x85')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x3d3478[_0xc07e('0x105')],'ListId':_0x3d3478['ListId'],'VoiceQueueId':_0x3d3478[_0xc07e('0xdf')]||undefined,'CampaignId':_0x3d3478[_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch('[rescheduleContact][AgentReject]'));break;default:return!![];}};Dialer[_0xc07e('0xb5')][_0xc07e('0x1a3')]=function(_0x4ff794,_0x2f9188,_0x538338){var _0x2e302c=this;var _0x23320c=new History(_0x4ff794);return new BPromise(function(_0x2cbbd5,_0x1465d2){if(_['isUndefined'](_0x2f9188)&&typeof _0x2f9188!=='object'){return _0x1465d2(msgResponse(_0xc07e('0x1b1'),'Failure','entity\x20is\x20undefine'));}if(_[_0xc07e('0x43')](_0x538338)&&typeof _0x538338!==_0xc07e('0x172')){return _0x1465d2(msgResponse('[callProgressDetecting]',_0xc07e('0x147'),_0xc07e('0x1b2')));}switch(_0x538338[_0xc07e('0x111')]){case'0':_0x2f9188[_0xc07e('0x70')]+=0x1;_0x23320c['state']=0x0;_0x23320c[_0xc07e('0xb2')]=_0xc07e('0x1b3');_0x23320c[_0xc07e('0x10d')]+=0x1;_0x23320c[_0xc07e('0x10b')]+=0x1;ami[_0xc07e('0x53')](_0xc07e('0x1b4'),ut[_0xc07e('0xf1')](_0x4ff794,_0xc07e('0x1b5')));_0x2e302c['createHistory'](_0x23320c)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0xf6')));if(_0x2e302c[_0xc07e('0x1a5')](0x0,_0x4ff794,_0x2f9188)){if(_0x23320c[_0xc07e('0x10d')]>=_0x2f9188['dialNoSuchNumberMaxRetry']){_0x2e302c['createStateFinal'](_0x23320c,_0x2cbbd5,_0x1465d2,'reason\x200\x20no\x20such\x20number....');}else{_0x2e302c[_0xc07e('0x1b6')](_0x23320c,_0x2cbbd5,_0x1465d2,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x2f9188[_0xc07e('0x6f')]+=0x1;_0x23320c[_0xc07e('0xb1')]=0x3;_0x23320c[_0xc07e('0xb2')]=_0xc07e('0x1b7');_0x23320c[_0xc07e('0xf8')]+=0x1;_0x23320c[_0xc07e('0x10b')]+=0x1;ami[_0xc07e('0x53')](_0xc07e('0x1b8'),ut[_0xc07e('0xf1')](_0x4ff794,_0xc07e('0x1b9')));_0x2e302c[_0xc07e('0xd4')](_0x23320c)[_0xc07e('0xbd')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x2e302c[_0xc07e('0x1a5')](0x3,_0x4ff794,_0x2f9188)){if(_0x23320c[_0xc07e('0xf8')]>=_0x2f9188[_0xc07e('0x1ba')]){_0x2e302c[_0xc07e('0xff')](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1bb'));}else{_0x2e302c['stateGlobal'](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1bb'));}}break;case'5':_0x2f9188[_0xc07e('0x6a')]+=0x1;_0x23320c[_0xc07e('0xb1')]=0x5;_0x23320c[_0xc07e('0xb2')]=_0xc07e('0x1bc');_0x23320c[_0xc07e('0x10c')]+=0x1;_0x23320c[_0xc07e('0x10b')]+=0x1;ami[_0xc07e('0x53')](_0xc07e('0x1bd'),ut[_0xc07e('0xf1')](_0x4ff794,_0xc07e('0x1be')));_0x2e302c[_0xc07e('0xd4')](_0x23320c)['catch'](loggerCatch(_0xc07e('0x1bf')));if(_0x2e302c[_0xc07e('0x1a5')](0x5,_0x4ff794,_0x2f9188)){if(_0x23320c[_0xc07e('0x10c')]>=_0x2f9188[_0xc07e('0x1a7')]){_0x2e302c[_0xc07e('0xff')](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1c0'));}else{_0x2e302c[_0xc07e('0x1b6')](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1c0'));}}break;case'8':_0x2f9188['outboundCongestionCallsDay']+=0x1;_0x23320c['state']=0x8;_0x23320c[_0xc07e('0xb2')]=_0xc07e('0x1c1');_0x23320c[_0xc07e('0xf7')]+=0x1;_0x23320c[_0xc07e('0x10b')]+=0x1;ami['emit'](_0xc07e('0x1c2'),ut[_0xc07e('0xf1')](_0x4ff794,_0xc07e('0x1c3')));_0x2e302c[_0xc07e('0xd4')](_0x23320c)[_0xc07e('0xbd')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x2e302c['checkRetriveMax'](0x8,_0x4ff794,_0x2f9188)){if(_0x23320c[_0xc07e('0xf7')]>=_0x2f9188[_0xc07e('0x1aa')]){_0x2e302c['createStateFinal'](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1c4'));}else{_0x2e302c[_0xc07e('0x1b6')](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1c4'));}}break;case'11':_0x2f9188[_0xc07e('0x1c5')]+=0x1;_0x23320c[_0xc07e('0xb1')]=0xb;_0x23320c[_0xc07e('0xb2')]=_0xc07e('0x126');_0x23320c[_0xc07e('0xfa')]+=0x1;_0x23320c['countglobal']+=0x1;_0x2e302c[_0xc07e('0xd4')](_0x23320c)['catch'](loggerCatch(_0xc07e('0x12a')));if(_0x2e302c[_0xc07e('0x1a5')](0xb,_0x4ff794,_0x2f9188)){if(_0x23320c['countabandonedretry']>=_0x2f9188[_0xc07e('0x127')]){_0x2e302c[_0xc07e('0xff')](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1c6'));}else{_0x2e302c[_0xc07e('0x1b6')](_0x23320c,_0x2cbbd5,_0x1465d2,'reason\x2011\x20abandoned');}}break;case'20':_0x2f9188[_0xc07e('0x72')]+=0x1;_0x23320c[_0xc07e('0xb1')]=0x14;_0x23320c[_0xc07e('0xb2')]=_0xc07e('0x1c7');_0x23320c[_0xc07e('0xfb')]+=0x1;_0x23320c[_0xc07e('0x10b')]+=0x1;ami[_0xc07e('0x53')](_0xc07e('0x1c8'),ut[_0xc07e('0xf1')](_0x4ff794,_0xc07e('0x1c9')));_0x2e302c[_0xc07e('0xd4')](_0x23320c)[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x1ca')));if(_0x2e302c[_0xc07e('0x1a5')](0x14,_0x4ff794,_0x2f9188)){if(_0x23320c[_0xc07e('0xfb')]>=_0x2f9188[_0xc07e('0x1af')]){_0x2e302c['createStateFinal'](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1cb'));}else{_0x2e302c[_0xc07e('0x1b6')](_0x23320c,_0x2cbbd5,_0x1465d2,_0xc07e('0x1cb'));}}break;default:_0x2f9188[_0xc07e('0x73')]+=0x1;_0x23320c[_0xc07e('0xb1')]=0xc;_0x23320c[_0xc07e('0xb2')]=_0x538338[_0xc07e('0x111')];_0x2e302c[_0xc07e('0xd4')](_0x23320c)[_0xc07e('0xbd')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x2e302c[_0xc07e('0x1a5')](_0x538338[_0xc07e('0x111')],_0x4ff794,_0x2f9188)){if(_0x23320c['countbusyretry']+_0x23320c[_0xc07e('0xf7')]+_0x23320c[_0xc07e('0xf8')]+_0x23320c[_0xc07e('0x10d')]+_0x23320c[_0xc07e('0xf9')]+_0x23320c[_0xc07e('0xfa')]+_0x23320c[_0xc07e('0xf4')]+_0x23320c['countagentrejectretry']>=_0x2f9188['dialGlobalMaxRetry']){_0x2e302c[_0xc07e('0x1b6')](_0x23320c,_0x2cbbd5,_0x1465d2,_0x538338[_0xc07e('0x111')]);}else{_0x2e302c[_0xc07e('0xff')](_0x23320c,_0x2cbbd5,_0x1465d2,_0x538338[_0xc07e('0x111')]);}}}});};Dialer[_0xc07e('0xb5')]['stateGlobal']=function(_0x38f093,_0x431b20,_0xb97176,_0x124d32){var _0x405901=new Final(_0x38f093);_0x405901['state']=0xf;_0x405901['statedesc']='Global';this[_0xc07e('0xff')](_0x405901,_0x431b20,_0xb97176,_0x124d32);};Dialer[_0xc07e('0xb5')][_0xc07e('0xff')]=function(_0x54021e,_0x17a944,_0x539dc6,_0x309778){this[_0xc07e('0xd3')](_0x54021e)[_0xc07e('0x41')](function(){return _0x17a944(msgResponse(_0xc07e('0x1b1'),_0xc07e('0x1cc'),_0x309778));})[_0xc07e('0xbd')](function(){return _0x539dc6(msgResponse(_0xc07e('0x1cd'),_0xc07e('0x147'),_0xc07e('0x1ce')));});};Dialer[_0xc07e('0xb5')][_0xc07e('0x7')]=function(_0x2e4067){var _0x342328=_0x2e4067[_0xc07e('0x1cf')]/0x64;var _0x469c96=_0x2e4067[_0xc07e('0x6e')]/(_0x2e4067[_0xc07e('0x6e')]+_0x2e4067[_0xc07e('0x68')]);var _0x1db4e2=Math[_0xc07e('0x1d0')](_0x2e4067[_0xc07e('0x7d')]*(_0x2e4067[_0xc07e('0x1d1')]/0x64));var _0x1cab32=Math[_0xc07e('0x1d0')](_0x2e4067['predictiveIntervalAvailable']*(_0x2e4067[_0xc07e('0x1d2')]/0x64));var _0x2b1117=_0x2e4067['available']+_0x2e4067[_0xc07e('0x5e')];var _0x2036a6=Math[_0xc07e('0x1d3')](_0x2e4067[_0xc07e('0x80')]*_0x2e4067[_0xc07e('0x97')]*_0x2e4067[_0xc07e('0x7b')]*_0x2e4067[_0xc07e('0x1d4')]);if(_[_0xc07e('0x43')](_0x2e4067[_0xc07e('0x29')])){if(!_[_0xc07e('0x43')](_0x2e4067[_0xc07e('0x28')])){_0x2e4067[_0xc07e('0x28')]=undefined;loggerPredictive[_0xc07e('0xa1')](_0xc07e('0x1d5'),_0xc07e('0x1d6'));}if(!_[_0xc07e('0x43')](_0x2e4067[_0xc07e('0x9d')])){loggerPredictive[_0xc07e('0xa1')](_0xc07e('0x1d5'),_0xc07e('0x1d7'));clearInterval(_0x2e4067[_0xc07e('0x9d')]);_0x2e4067['handlePredictive']=undefined;}_0x2e4067[_0xc07e('0x29')]=moment()[_0xc07e('0x85')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0xc07e('0x8a')](_0x2e4067[_0xc07e('0x46')],_0xc07e('0x1d8'),_0x2e4067[_0xc07e('0x29')]);this['handlePower'](_0x2e4067,0x1);}else if(ifInterval(_0x2e4067[_0xc07e('0x1d9')],_0x2e4067[_0xc07e('0x29')])){this[_0xc07e('0x15a')](_0x2e4067,0x1);loggerPredictiveCalls[_0xc07e('0x8a')](_0xc07e('0x1da'),_0x2e4067[_0xc07e('0x29')],_0x2e4067[_0xc07e('0x46')]);_0x2e4067[_0xc07e('0x80')]=0x0;_0x2e4067[_0xc07e('0x7a')]=0x0;}else if(_0x342328<_0x469c96&&_0x2e4067[_0xc07e('0x1db')]==='dropRate'){freeVariablesPredictive(_0x2e4067);loggerPredictive['info']('[stopMethodPredictive][ReStartProgressive][ExceededDropDay]',_0xc07e('0x1dc'),_0x469c96,_0xc07e('0x29'),_0x2e4067[_0xc07e('0x46')]);}else if(_0x2036a6<_0x2e4067['predictiveIntervalErlangCallsDroppedCalls']&&_0x2e4067[_0xc07e('0x1db')]===_0xc07e('0x1dd')){freeVariablesPredictive(_0x2e4067);loggerPredictive['info'](_0xc07e('0x1de'),'Max\x20Drop\x20',_0x2036a6,_0xc07e('0x1df'),_0x2e4067[_0xc07e('0x7a')],'startProgressive',_0x2e4067[_0xc07e('0x46')]);}else if(!ifInterval(_0x2e4067[_0xc07e('0x1d9')],_0x2e4067[_0xc07e('0x29')])&&_[_0xc07e('0x43')](_0x2e4067[_0xc07e('0x28')])&&!_[_0xc07e('0x43')](_0x2e4067[_0xc07e('0x29')])){_0x2e4067[_0xc07e('0x28')]=moment()[_0xc07e('0x85')](_0xc07e('0x104'));loggerPredictive[_0xc07e('0x8a')](_0x2e4067[_0xc07e('0x46')],_0xc07e('0x1e0'),_0x2e4067[_0xc07e('0x28')]);this[_0xc07e('0xc8')](_0x2e4067[_0xc07e('0x1d9')])[_0xc07e('0x41')](this[_0xc07e('0x1e1')](_0x2e4067))[_0xc07e('0x41')](mergeDataErlangB(_0x2e4067))['then'](this[_0xc07e('0x1e2')](_0x2e4067))[_0xc07e('0xbd')](loggerCatchPredictive(_0xc07e('0x1e3'),_0x2e4067));}else if(!ifInterval(_0x2e4067[_0xc07e('0x1d9')],_0x2e4067[_0xc07e('0x28')])){_0x2e4067['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x2e4067['startPredictive']=moment()[_0xc07e('0x85')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x2e4067['name'],_0xc07e('0x1e4'),_0x2e4067[_0xc07e('0x28')]);clearInterval(_0x2e4067[_0xc07e('0x9d')]);_0x2e4067[_0xc07e('0x9d')]=undefined;this['averageHandleTime'](_0x2e4067[_0xc07e('0x1d9')])[_0xc07e('0x41')](this[_0xc07e('0x1e1')](_0x2e4067))[_0xc07e('0x41')](mergeDataErlangB(_0x2e4067))['then'](this[_0xc07e('0x1e2')](_0x2e4067))[_0xc07e('0xbd')](loggerCatchPredictive(_0xc07e('0x1e5'),_0x2e4067));}else if(_0x2e4067[_0xc07e('0x7d')]&&_0x2b1117<_0x2e4067[_0xc07e('0x7d')]-_0x1cab32){freeVariablesPredictive(_0x2e4067);loggerPredictive['info'](_0x2e4067[_0xc07e('0x46')],_0xc07e('0x1e6'),_0x2b1117,_0xc07e('0x1e7'),_0x2e4067['predictiveIntervalAvailable'],'-',_0x1cab32,'=',_0x2e4067['predictiveIntervalAvailable']-_0x1cab32,')');}else if(_0x2e4067[_0xc07e('0x7d')]&&_0x2b1117>_0x2e4067[_0xc07e('0x7d')]+_0x1db4e2){freeVariablesPredictive(_0x2e4067);loggerPredictive['info'](_0x2e4067[_0xc07e('0x46')],_0xc07e('0x1e6'),_0x2b1117,_0xc07e('0x1e8'),_0x2e4067[_0xc07e('0x7d')],'+',_0x1db4e2,'=',_0x2e4067[_0xc07e('0x7d')]+_0x1db4e2,')');}};Dialer['prototype'][_0xc07e('0x1e1')]=function(_0x50216b){var _0x579a12=this;return function(_0x36446c){return new BPromise(function(_0x394359,_0x4e6036){_[_0xc07e('0x9b')](_0x50216b,_0x36446c[0x0]);if(checkGetDataPredictive(_0x36446c[0x0])){var _0x1f90e8=_0x50216b[_0xc07e('0x7d')]=_0x50216b[_0xc07e('0x5e')]+_0x50216b[_0xc07e('0x58')];var _0x3f2655=_0x50216b['dialPredictiveInterval']*0x3c;var _0x402eed=_0x36446c[0x0][_0xc07e('0x76')]+_0x36446c[0x0][_0xc07e('0x75')];var _0x197422=(_0x36446c[0x0]['predictiveIntervalAnsweredCalls']+_0x36446c[0x0][_0xc07e('0x78')]+_0x36446c[0x0][_0xc07e('0x77')])/_0x36446c[0x0]['predictiveIntervalTotalCalls'];_0x50216b[_0xc07e('0x7b')]=_0x197422>0x0?_0x197422:0x1;switch(_0x50216b[_0xc07e('0x1db')]){case'dropRate':var _0x1614e0=_0x50216b[_0xc07e('0x1cf')]/0x64;return _0x579a12[_0xc07e('0x1e9')](_0x1f90e8,_0x3f2655,_0x402eed,_0x197422,_0x1614e0)['then'](function(_0x10eb27){return _0x394359(_0x10eb27);});case _0xc07e('0x1ea'):var _0x34146e=_0x50216b[_0xc07e('0x1cf')]/0x64;return _0x579a12[_0xc07e('0x1eb')](_0x1f90e8,_0x3f2655,_0x402eed,_0x197422,_0x34146e)[_0xc07e('0x41')](function(_0x79f141){return _0x394359(_0x79f141);});default:return _0x4e6036(msgResponse('[getDataPredictive]',_0xc07e('0x147'),_0xc07e('0x1ec')));}}else{return _0x4e6036(msgResponse(_0xc07e('0x1ed'),_0xc07e('0x147'),'check\x20failure'));}});};};Dialer[_0xc07e('0xb5')]['getDataPredictiveOld']=function(_0x38e87d){var _0x3cf74c=this;return function(_0x435617){return new BPromise(function(_0x2fe6ca,_0x13d584){_[_0xc07e('0x9b')](_0x38e87d,_0x435617[0x0]);if(checkGetDataPredictive(_0x435617[0x0])){loggerPredictive['info'](JSON[_0xc07e('0x84')](_0x435617[0x0]));if(_0x38e87d[_0xc07e('0x1db')]===_0xc07e('0x1dd')){return _0x3cf74c[_0xc07e('0xd2')](_0x38e87d['id'])['then'](function(_0x244adb){var _0x379777=_0x38e87d[_0xc07e('0x59')]-_0x244adb[0x0][_0xc07e('0x1ee')];var _0x198d3b=_0x38e87d[_0xc07e('0x1d9')]*0x3c;var _0x541fd9=_0x435617[0x0][_0xc07e('0x76')]+_0x435617[0x0][_0xc07e('0x75')];var _0x2b7209=(_0x435617[0x0]['predictiveIntervalAnsweredCalls']+_0x435617[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x435617[0x0][_0xc07e('0x77')])/_0x435617[0x0][_0xc07e('0x7e')];var _0x4e7225=_0x38e87d[_0xc07e('0x1cf')]/0x64;_0x38e87d[_0xc07e('0x7c')]=_0x244adb[0x0][_0xc07e('0x1ee')]||0x0;_0x38e87d[_0xc07e('0x7b')]=_0x2b7209>0x0?_0x2b7209:0x1;return _0x3cf74c['abandonmentRate'](_0x379777,_0x198d3b,_0x541fd9,_0x2b7209,_0x4e7225);})[_0xc07e('0x41')](function(_0x3e6bfc){return _0x2fe6ca(_0x3e6bfc);})[_0xc07e('0xbd')](function(_0x55cc18){return _0x13d584(msgResponse(_0xc07e('0x1ef'),_0xc07e('0x147'),JSON[_0xc07e('0x84')](_0x55cc18)));});}if(_0x38e87d[_0xc07e('0x1db')]==='agentBusyFactor'){return _0x3cf74c['getVoiceQueueRtPauses'](_0x38e87d['id'])[_0xc07e('0x41')](function(_0x529187){var _0xc7a69c=_0x38e87d[_0xc07e('0x59')]-_0x529187[0x0][_0xc07e('0x1ee')];var _0x4dfffc=_0x38e87d[_0xc07e('0x1d9')]*0x3c;var _0x350577=_0x435617[0x0][_0xc07e('0x76')]+_0x435617[0x0][_0xc07e('0x75')];var _0x2900a6=(_0x435617[0x0][_0xc07e('0x74')]+_0x435617[0x0][_0xc07e('0x78')]+_0x435617[0x0][_0xc07e('0x77')])/_0x435617[0x0][_0xc07e('0x7e')];var _0x5051fb=_0x38e87d[_0xc07e('0x1cf')]/0x64;_0x38e87d[_0xc07e('0x7c')]=_0x529187[0x0][_0xc07e('0x1ee')]||0x0;_0x38e87d[_0xc07e('0x7b')]=_0x2900a6>0x0?_0x2900a6:0x1;return _0x3cf74c[_0xc07e('0x1eb')](_0xc7a69c,_0x4dfffc,_0x350577,_0x2900a6,_0x5051fb);})[_0xc07e('0x41')](function(_0x42313c){return _0x2fe6ca(_0x42313c);})['catch'](function(_0x279e33){return _0x13d584(msgResponse(_0xc07e('0x1ef'),_0xc07e('0x147'),JSON['stringify'](_0x279e33)));});}}else{return _0x13d584(msgResponse(_0xc07e('0x1ed'),_0xc07e('0x147'),_0xc07e('0x1f0')));}});};};Dialer[_0xc07e('0xb5')][_0xc07e('0x1e2')]=function(_0x8be45){var _0x4f4918=this;return function(){var _0x1cae03=0x0;var _0x2627e8=Math[_0xc07e('0x1d3')](_0x8be45[_0xc07e('0x1f1')]*0x3e8);if(_0x2627e8>0x0){_0x2627e8=_0x2627e8<0x64?0x64:_0x2627e8;loggerPredictive[_0xc07e('0x8a')](_0x8be45[_0xc07e('0x46')],_0xc07e('0x1f2'),_0x2627e8,'milliseconds');_0x8be45[_0xc07e('0x9d')]=setInterval(function(){_0x4f4918[_0xc07e('0x9d')](_0x8be45);loggerPredictiveCalls['info'](_0xc07e('0x1f3'),_0x1cae03+=0x1);},_0x2627e8);}else{loggerPredictive[_0xc07e('0x8a')](_0x8be45[_0xc07e('0x46')],_0xc07e('0x1f4'));}};};Dialer[_0xc07e('0xb5')]['checkContactBlack']=function(_0x2d0b64,_0x6812b4){var _0x57f903=this;return function(_0x2ec14f){if(_['isEmpty'](_0x2ec14f)){if(_[_0xc07e('0xb9')](_0x6812b4[_0xc07e('0xde')])||!_0x6812b4['recallme']){if(_0x2d0b64[_0xc07e('0x64')]===_0xc07e('0x15c')){_0x2d0b64['queueStatusComplete']=_[_0xc07e('0x43')](_0x2d0b64['queueStatusComplete'])?!![]:_0x2d0b64['queueStatusComplete'];var _0x3346bf=uuid['v4']();_0x57f903[_0xc07e('0x26')][_0x3346bf]=new Action(_0x2d0b64,_0x6812b4,_0x3346bf);loggerBooked['info'](_0xc07e('0x1f5'),_0x3346bf,_0xc07e('0x1f6'),JSON[_0xc07e('0x84')](_0x2d0b64[_0xc07e('0x131')]),_0xc07e('0x1f7'),_0x2d0b64[_0xc07e('0x46')]);if(_0x2d0b64[_0xc07e('0x131')]){_0x2d0b64[_0xc07e('0x131')]=![];_0x57f903[_0xc07e('0x2a')][_0x57f903['actions'][_0x3346bf][_0xc07e('0xbf')]]=[];ami[_0xc07e('0xba')]({'actionid':_0x3346bf,'action':_0xc07e('0x1f8'),'queue':_0x2d0b64[_0xc07e('0x46')]})[_0xc07e('0xbd')](function(){_0x57f903['updateOriginated'](_0x2d0b64);_0x57f903['rescheduleContact']({'active':![],'ContactId':_0x57f903[_0xc07e('0x26')][_0x3346bf][_0xc07e('0x105')],'ListId':_0x57f903[_0xc07e('0x26')][_0x3346bf]['ListId'],'VoiceQueueId':_0x57f903[_0xc07e('0x26')][_0x3346bf][_0xc07e('0xdf')]||undefined,'CampaignId':_0x57f903['actions'][_0x3346bf][_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x1f9')));delete _0x57f903[_0xc07e('0x26')][_0x3346bf];});}else{loggerBooked[_0xc07e('0x8a')](_0xc07e('0x1fa'),JSON[_0xc07e('0x84')](_0x2d0b64['queueStatusComplete']),'Queue:\x20',_0x2d0b64['name']);_0x57f903[_0xc07e('0xbe')](_0x2d0b64);_0x57f903[_0xc07e('0xcb')]({'active':![],'ContactId':_0x57f903['actions'][_0x3346bf][_0xc07e('0x105')],'ListId':_0x57f903[_0xc07e('0x26')][_0x3346bf][_0xc07e('0xdd')],'VoiceQueueId':_0x57f903[_0xc07e('0x26')][_0x3346bf][_0xc07e('0xdf')]||undefined,'CampaignId':_0x57f903[_0xc07e('0x26')][_0x3346bf][_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x1f9')));delete _0x57f903[_0xc07e('0x26')][_0x3346bf];}}else{return _0x57f903[_0xc07e('0x171')](_0x2d0b64,_0x6812b4);}}else{if(getDiff(_0x6812b4[_0xc07e('0x1fb')])<_0x2d0b64[_0xc07e('0x1fc')]*0x3c){if(_0x6812b4[_0xc07e('0x160')]&&!_0x6812b4['Agent']['voicePause']){_0x57f903[_0xc07e('0x1f')][_0xc07e('0x134')](_0x6812b4['id'])[_0xc07e('0x136')](function(){_0x57f903[_0xc07e('0xbe')](_0x2d0b64);});}else{_0x57f903[_0xc07e('0xcc')]({'active':![]},_0x6812b4['id'],0x1)[_0xc07e('0x136')](function(){_0x57f903[_0xc07e('0xbe')](_0x2d0b64);});}}else{_0x2d0b64['outboundReCallsDay']+=0x1;_0x57f903[_0xc07e('0xbe')](_0x2d0b64);if(_0x2d0b64[_0xc07e('0x1fd')]){_0x57f903[_0xc07e('0xcb')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x6812b4[_0xc07e('0x105')],'ListId':_0x6812b4[_0xc07e('0xdd')],'VoiceQueueId':_0x6812b4[_0xc07e('0xdf')]||undefined,'CampaignId':_0x6812b4[_0xc07e('0xe0')]||undefined})[_0xc07e('0xbd')](loggerCatch('[rescheduleContact][dialRecallInQueue]'));_0x57f903['createHistory'](createObjHistory(_0x2d0b64,_0x6812b4,_0xc07e('0x1fe'),0x17,_0xc07e('0x1ff')))[_0xc07e('0xbd')](loggerCatch(_0xc07e('0x200')));}else{_0x57f903[_0xc07e('0xdb')](createObjHistory(_0x2d0b64,_0x6812b4,'RECALLFAILEDTIMEOUT',0x16,_0xc07e('0x201')),_0xc07e('0x202'),_0xc07e('0x203'));}}}}else{_0x2d0b64['outboundBlacklistCallsDay']+=0x1;_0x57f903[_0xc07e('0xdb')](createObjHistory(_0x2d0b64,_0x6812b4,_0xc07e('0x204'),0xd,'Blacklist'),_0xc07e('0x205'),_0xc07e('0x206'));throw _0xc07e('0x207');}};};Dialer['prototype'][_0xc07e('0x164')]=function(_0x2305e6){var _0x56251b=this;var _0x3cff90=_0x2305e6[_0xc07e('0x208')]-_0x2305e6[_0xc07e('0x7f')]-_0x2305e6[_0xc07e('0xcf')];emitCampaignSummary(_0x2305e6);if(_0x3cff90>0x0){if(_0x3cff90>this[_0xc07e('0x24')]){_0x3cff90=this['maxNumberOriginate'];}_0x2305e6['temp']+=_0x3cff90;this[_0xc07e('0xd0')](_0x2305e6['id'],_0x3cff90,_0x2305e6[_0xc07e('0x209')],_0x2305e6)[_0xc07e('0x41')](function(_0x29d3d9){_0x2305e6[_0xc07e('0xcf')]-=_0x3cff90;_0x2305e6['temp']=_0x2305e6[_0xc07e('0xcf')]>0x0?_0x2305e6[_0xc07e('0xcf')]:0x0;if(!checkContactEmpty(_0x29d3d9)){_0x2305e6[_0xc07e('0x44')]='AVAILABLE_CONTACTS_FINISHED';logger[_0xc07e('0x8a')](_0xc07e('0x20a')+_0x2305e6[_0xc07e('0x46')]);}else{_0x2305e6['originated']+=_0x29d3d9[_0xc07e('0xa3')];_0x2305e6[_0xc07e('0x44')]='RUNNING';for(var _0x47cce0=0x0;_0x47cce0<_0x29d3d9[_0xc07e('0xa3')];_0x47cce0+=0x1){_0x2305e6[_0xc07e('0x20b')]+=0x1;if(_['isNil'](_0x29d3d9[_0x47cce0])||_[_0xc07e('0xb9')](_0x29d3d9[_0x47cce0]['Contact'])||_[_0xc07e('0xb9')](_0x29d3d9[_0x47cce0][_0xc07e('0x175')][_0xc07e('0x176')])){_0x56251b[_0xc07e('0xda')]('[actionOriginate]\x20',_0x2305e6,_0x29d3d9[_0x47cce0]);}else{_0x56251b[_0xc07e('0xc6')](_['pick'](_0x29d3d9[_0x47cce0],[_0xc07e('0xe0'),_0xc07e('0x20c')]))[_0xc07e('0x41')](_0x56251b[_0xc07e('0x20d')](_0x2305e6,_0x29d3d9[_0x47cce0]))[_0xc07e('0xbd')](_0x56251b[_0xc07e('0xd8')](_0xc07e('0x20e'),_0x2305e6));}}}})[_0xc07e('0xbd')](loggerGetContactDialer('[getContactCampaign2]',_0x2305e6,_0x3cff90));}};Dialer[_0xc07e('0xb5')]['handlePower']=function(_0x3ff0c7,_0x21cb0a){var _0xabe246=this;var _0x59dbce=[];var _0x46af38=_0x21cb0a>=0x1?_0x21cb0a:0x1;if(_0x3ff0c7[_0xc07e('0x64')]==='booked'){_0x46af38=0x1;}var _0x7c86ca=Math[_0xc07e('0x1d3')](_0x3ff0c7[_0xc07e('0x58')]*_0x46af38)-_0x3ff0c7[_0xc07e('0x7f')]-_0x3ff0c7[_0xc07e('0xcf')];emitVoiceQueueSummary(_0x3ff0c7);if(_0x3ff0c7[_0xc07e('0x20f')]>0x0){var _0x13a88d=_0x3ff0c7[_0xc07e('0x20f')]-_0x3ff0c7[_0xc07e('0x7f')]-_0x3ff0c7['talking']-_0x3ff0c7[_0xc07e('0xcf')]-_0x3ff0c7[_0xc07e('0x5a')];if(_0x7c86ca>_0x13a88d){_0x7c86ca=_0x13a88d;}}if(_0x7c86ca>0x0){if(_0x3ff0c7['dialMethod']===_0xc07e('0x15c')){_0x7c86ca=0x1;}if(_0x7c86ca>this[_0xc07e('0x24')]){_0x7c86ca=this[_0xc07e('0x24')];}_0x3ff0c7[_0xc07e('0xcf')]+=_0x7c86ca;for(var _0x3fd35b in this[_0xc07e('0x22')]){if(typeof this[_0xc07e('0x22')][_0x3fd35b]!==_0xc07e('0xa4')){if(this[_0xc07e('0x22')][_0x3fd35b][_0xc07e('0xb1')]===_0xc07e('0x210')&&this[_0xc07e('0x22')][_0x3fd35b][_0xc07e('0xbb')]===_0xc07e('0xe6')){_0x59dbce[_0xc07e('0x12f')](this[_0xc07e('0x22')][_0x3fd35b]['id']);}}}this[_0xc07e('0xce')](_0x3ff0c7['id'],_0x59dbce,_0x7c86ca,_0x3ff0c7[_0xc07e('0x209')],_0x3ff0c7)[_0xc07e('0x41')](function(_0x2b6260){_0x3ff0c7[_0xc07e('0xcf')]-=_0x7c86ca;_0x3ff0c7[_0xc07e('0xcf')]=_0x3ff0c7[_0xc07e('0xcf')]>0x0?_0x3ff0c7[_0xc07e('0xcf')]:0x0;if(!checkContactEmpty(_0x2b6260)){_0xabe246[_0xc07e('0xc2')](_0x3ff0c7)[_0xc07e('0x41')](sendMessageReschedule(_0x3ff0c7))['catch'](loggerCatch(_0xc07e('0x211')));}else{_0x3ff0c7[_0xc07e('0x7f')]+=_0x2b6260[_0xc07e('0xa3')];_0x3ff0c7[_0xc07e('0x44')]=_0x3ff0c7[_0xc07e('0x64')]==='booked'?_0xc07e('0x17e'):_0xc07e('0x212');for(var _0x598961=0x0;_0x598961<_0x2b6260[_0xc07e('0xa3')];_0x598961+=0x1){if(_[_0xc07e('0xb9')](_0x2b6260[_0x598961])||_['isNil'](_0x2b6260[_0x598961][_0xc07e('0x175')])||_[_0xc07e('0xb9')](_0x2b6260[_0x598961][_0xc07e('0x175')]['phone'])){_0xabe246[_0xc07e('0xda')](_0xc07e('0x213'),_0x3ff0c7,_0x2b6260[_0x598961]);}else{_0xabe246['checkIsBlackList'](_[_0xc07e('0xdc')](_0x2b6260[_0x598961],['VoiceQueueId','Contact.phone']))[_0xc07e('0x41')](_0xabe246[_0xc07e('0x20d')](_0x3ff0c7,_0x2b6260[_0x598961]))[_0xc07e('0xbd')](_0xabe246['loggerHandler']('[actionOriginate]\x20',_0x3ff0c7));}}}})[_0xc07e('0xbd')](loggerGetContactDialer('[getContactDialer2]',_0x3ff0c7,_0x7c86ca));}};Dialer[_0xc07e('0xb5')][_0xc07e('0x9d')]=function(_0x4032e0){if(_0x4032e0[_0xc07e('0x20f')]>0x0){var _0x20f269=_0x4032e0[_0xc07e('0x20f')]-_0x4032e0[_0xc07e('0x7f')]-_0x4032e0[_0xc07e('0x5e')];if(_0x20f269>0x0){this[_0xc07e('0x214')](_0x4032e0);}else{loggerPredictiveCalls[_0xc07e('0x8a')]('[handlePredictive][limitChannel]');}}else{this[_0xc07e('0x214')](_0x4032e0);}};Dialer['prototype'][_0xc07e('0x214')]=function(_0x3a90ad){var _0x550f4d=this;var _0x475ff3=[];_0x3a90ad['originated']+=0x1;for(var _0x4ced87 in this[_0xc07e('0x22')]){if(typeof this[_0xc07e('0x22')][_0x4ced87]!==_0xc07e('0xa4')){if(this['agents'][_0x4ced87][_0xc07e('0xb1')]===_0xc07e('0x210')&&this[_0xc07e('0x22')][_0x4ced87]['status']===_0xc07e('0xe6')){_0x475ff3['push'](this[_0xc07e('0x22')][_0x4ced87]['id']);}}}this[_0xc07e('0xce')](_0x3a90ad['id'],_0x475ff3,0x1,_0x3a90ad[_0xc07e('0x209')],_0x3a90ad)[_0xc07e('0x41')](function(_0x658a8b){if(!checkContactEmpty(_0x658a8b)){checkContactLowerLimitOriginate(_0x3a90ad,0x1,0x0);_0x550f4d[_0xc07e('0xc2')](_0x3a90ad)['then'](sendMessageReschedule(_0x3a90ad))[_0xc07e('0xbd')](loggerCatch('[countReScheduled]\x20'));}else{_0x3a90ad[_0xc07e('0x44')]=_0xc07e('0x212');if(_[_0xc07e('0xb9')](_0x658a8b[0x0])||_['isNil'](_0x658a8b[0x0][_0xc07e('0x175')])||_[_0xc07e('0xb9')](_0x658a8b[0x0][_0xc07e('0x175')][_0xc07e('0x176')])){_0x550f4d[_0xc07e('0xda')]('[actionOriginate]\x20',_0x3a90ad,_0x658a8b[0x0]);}else{_0x550f4d[_0xc07e('0xc3')](_[_0xc07e('0xdc')](_0x658a8b[0x0],[_0xc07e('0xdf'),'Contact.phone']))[_0xc07e('0x41')](_0x550f4d['checkContactBlack'](_0x3a90ad,_0x658a8b[0x0]))[_0xc07e('0xbd')](_0x550f4d[_0xc07e('0xd8')]('[actionOriginatePredictive]\x20',_0x3a90ad));}}})[_0xc07e('0xbd')](loggerGetContactDialer('[getContactDialerPredictive]',_0x3a90ad,0x1));emitVoiceQueueSummary(_0x3a90ad);};Dialer[_0xc07e('0xb5')][_0xc07e('0x1e9')]=function(_0x585221,_0x460ad5,_0x55beb0,_0x303335,_0x40b852,_0x3520f5){loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x215'));loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x216'),_0x585221);loggerPredictive[_0xc07e('0x8a')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x460ad5);loggerPredictive[_0xc07e('0x8a')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x55beb0);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x217'),_0x303335);loggerPredictive['info'](_0xc07e('0x218'),_0x40b852);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x91'));return new BPromise(function(_0x3c18f8,_0x1bc653){if(_0x585221<=0x0||isNaN(_0x585221)){return _0x1bc653(msgResponse('[abandonmentRate]',_0xc07e('0x4f'),'m\x20=\x20'+_0x585221));}if(_0x55beb0<=0x0||isNaN(_0x55beb0)){return _0x1bc653(msgResponse(_0xc07e('0x219'),_0xc07e('0x4f'),_0xc07e('0x21a')+_0x55beb0));}if(_0x303335<=0x0||isNaN(_0x303335)){return _0x1bc653(msgResponse('[abandonmentRate]','Error',_0xc07e('0x21b')+_0x303335));}if(_0x460ad5<=0x0||isNaN(_0x460ad5)){return _0x1bc653(msgResponse(_0xc07e('0x219'),_0xc07e('0x4f'),_0xc07e('0x21c')+_0x460ad5));}if(_0x40b852<=0x0||isNaN(_0x40b852)){return _0x1bc653(msgResponse(_0xc07e('0x219'),_0xc07e('0x4f'),_0xc07e('0x21d')+_0x40b852));}_0x3520f5=_0x3520f5||0x0;var _0x2b2a8b=0x1/_0x55beb0;var _0x4df83c=0x0;var _0x1b95cf=0x0;var _0x25fd9a=0x0;var _0x225543=0x0;for(var _0x440626=0x0;_0x25fd9a<_0x40b852;_0x440626+=0x1){_0x1b95cf=_0x440626/_0x460ad5;_0x4df83c=(_0x303335*_0x1b95cf+_0x3520f5)/_0x2b2a8b;_0x25fd9a=erlangb(_0x4df83c,_0x585221);_0x225543=_0x4df83c/_0x585221*(0x1-erlangb(_0x4df83c,_0x585221));}return _0x3c18f8({'erlangCalls':_0x440626,'erlangCallToSecond':_0x460ad5/_0x440626,'erlangAbandonmentRate':_0x25fd9a,'erlangBusyFactor':_0x225543});});};Dialer['prototype'][_0xc07e('0x1eb')]=function(_0x3453ef,_0x251c5e,_0x18e2df,_0x31da25,_0x210e9a,_0x568181){loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x21e'));loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x216'),_0x3453ef);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x21f'),_0x251c5e);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x220'),_0x18e2df);loggerPredictive[_0xc07e('0x8a')](_0xc07e('0x217'),_0x31da25);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x210e9a);loggerPredictive['info'](_0xc07e('0x91'));return new BPromise(function(_0x1cccfb,_0x2b8997){if(_0x3453ef<=0x0||isNaN(_0x3453ef)){return _0x2b8997(msgResponse(_0xc07e('0x221'),_0xc07e('0x4f'),_0xc07e('0x222')+_0x3453ef));}if(_0x18e2df<=0x0||isNaN(_0x18e2df)){return _0x2b8997(msgResponse('[busyFactor]',_0xc07e('0x4f'),'Ts\x20=\x20'+_0x18e2df));}if(_0x31da25<=0x0||isNaN(_0x31da25)){return _0x2b8997(msgResponse('[busyFactor]','Error',_0xc07e('0x21b')+_0x31da25));}if(_0x251c5e<=0x0||isNaN(_0x251c5e)){return _0x2b8997(msgResponse('[busyFactor]',_0xc07e('0x4f'),_0xc07e('0x21c')+_0x251c5e));}if(_0x210e9a<=0x0||isNaN(_0x210e9a)){return _0x2b8997(msgResponse(_0xc07e('0x221'),_0xc07e('0x4f'),_0xc07e('0x223')+_0x210e9a));}_0x568181=_0x568181||0x0;var _0x252745=0x1/_0x18e2df;var _0x4de0e7=0x0;var _0x462a02=0x0;var _0x543cd4=0x0;var _0x2e9525=0x0;for(var _0x1e2fad=0x0;_0x2e9525<_0x210e9a;_0x1e2fad+=0x1){_0x462a02=_0x1e2fad/_0x251c5e;_0x4de0e7=(_0x31da25*_0x462a02+_0x568181)/_0x252745;_0x543cd4=erlangb(_0x4de0e7,_0x3453ef);_0x2e9525=_0x4de0e7/_0x3453ef*(0x1-erlangb(_0x4de0e7,_0x3453ef));}return _0x1cccfb({'erlangCalls':_0x1e2fad,'erlangCallToSecond':_0x251c5e/_0x1e2fad,'erlangAbandonmentRate':_0x543cd4,'erlangBusyFactor':_0x2e9525});});};module['exports']=Dialer;