Built motion from commit 43538d75.|2.5.35
[motion2.git] / server / services / ami / dialer / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x8efc=['match','object','voiceQueue\x20is\x20undefine','Contact','phone','originate','contact\x20is\x20undefine','getCaller','\x22agi://%s/square,%s\x22','NONE','\x22%s,%s%s,,,%s\x22','dialQueueOptions','ACTIVE','XMD-AMDINITIALSILENCE','dialAMDInitialSilence','XMD-AMDGREETING','dialAMDAfterGreetingSilence','XMD-AMDTOTALANALYSISTIME','dialAMDTotalAnalysisTime','XMD-AMDMINWORDLENGTH','dialAMDMinWordLength','XMD-AMDMAXIMUMNUMBEROFWORDS','dialAMDMaximumNumberOfWords','XMD-AMDSILENCETHRESHOLD','XMD-VOICEQUEUEID','XMD-CAMPAIGNID','tags','createdAt','toUpper','isTrunkReachable','callerid','dialRandomLastDigitCallerIdNumber','XMD-ORIGINATECALLERIDNAME','originatecalleridname','originatecalleridnum','SIP/%s/%s%s','trim','dialCutDigit','substring','from-sip','outboundOriginateFailureCallsDay','[originateError]:\x20%s','OriginateError','[originate][error]','originate\x20action\x20Error','syncOriginateResponse','response','callProgressDetecting','[callProgressDetecting]\x20','checkRetriveMax','dialNoAnswerRetryFrequency','[rescheduleContact][NoAnswer]','dialBusyMaxRetry','dialBusyRetryFrequency','[rescheduleContact]\x20[Busy]','dialCongestionMaxRetry','dialCongestionRetryFrequency','[rescheduleContact]\x20[Congestion]','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','[rescheduleContact][NoSuchNumber]','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','[rescheduleContact][AgentReject]','[callProgressDetecting]','entity\x20is\x20undefine','NoSuchNumber','nosuchnumber','[syncAgentComplete][createHistory][0]','reason\x200\x20no\x20such\x20number....','NoAnswer','custom:agentnoanswer','noanswer','dialNoAnswerMaxRetry','reason\x203\x20ringing\x20no\x20answer','outboundBusyCallsDay','Busy','custom:agentbusy','[syncAgentComplete][createHistory][5]','reason\x205\x20busy','Congestion','custom:agentcongestion','congestion','[syncAgentComplete][createHistory][8]','reason\x208\x20congestion','reason\x2011\x20abandoned','outboundRejectCallsDay','[syncAgentComplete][createHistory][20]','reason\x2020\x20agentreject','[syncAgentComplete][createHistory][?]','Global','[moveContactManagedDialer][0]','round','predictiveIntervalMaxThreshold','predictiveIntervalMinThreshold','floor','[startMethodPredictive][StartProgressive]','check\x20predictive\x20is\x20not\x20undefine','check\x20handlePredictive\x20is\x20not\x20undefine','collection\x20data\x20in\x20progressive\x20at','[startMethodPredictive][StartProgressive][Loop]','dialPredictiveOptimization','dropRate','[stopMethodPredictive][ReStartProgressive][ExceededDropDay]','Dropped\x20calls\x20day','Max\x20Drop\x20','started\x20in\x20predictive\x20at','dialPredictiveInterval','getDataPredictive','startMethodPredictive','switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',')\x20are\x20less\x20than\x20threshold\x20(',')\x20are\x20more\x20than\x20threshold\x20(','dialPredictiveOptimizationPercentage','abandonmentRate','agentBusyFactor','Unknown\x20Predictive','getDataPredictiveOld','outboundQueuePauses','[CatchErlangB]','busyFactor','[getDataPredictive]','one\x20call\x20every:','[handlePredictive]','checkContactBlack','recallme','[booked][checkContactBlack]','queueStatusComplete:\x20','Queue:\x20','queuestatus','[unlockOriginate][syncQueueStatusComplete]','actionOriginate','scheduledat','dialRecallMeTimeout','Agent','voicePause','dialRecallInQueue','RECALLINQUEUE','RecallInQueue','RECALLFAILEDTIMEOUT','RecallFailedTimeout','[Originate][HistoryRecallClose][historyCatch]','[Originate][HistoryRecallClose]','BLACKLIST','[Originate][historyBlacklist]','inBlackList','limitCalls','dialOrderByScheduledAt','[getContactCampaign2][Empty]','ivrTotalCallsDays','[actionOriginate]\x20','Contact.phone','[actionOriginateIvr]\x20','[getContactCampaign2]','dialLimitQueue','not_inuse','reachable','RUNNING','tryOriginatePredictive','[countReScheduled]\x20','[actionOriginatePredictive]\x20','[getContactDialerPredictive]','--------\x20Drop\x20Rate\x20--------','M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','[abandonmentRate]','m\x20=\x20','Ts\x20=\x20','p\x20=\x20','interval\x20=\x20','Amax\x20=\x20','----\x20Agent\x20Busy\x20Factor\x20----','P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','[busyFactor]','Umin\x20=\x20','exports','lodash','bluebird','uuid','moment','ioredis','../preview/util/util','../../../config/environment/','dialer','../../../config/logger','booked','predictiveCalls','../ami','redis','defaults','socket.io-emitter','../rpc/cmHopper','../rpc/cmHopperHistory','../rpc/cmHopperBlack','../rpc/voiceQueueRt','./action','./history','./final','./agentComplete','./queueCallerAbandon','./hangup','env','XCALLY_IP_AGI','127.0.0.1','rrmemory','roundrobin','prototype','enqueue','tail','finally','sequence','preview','voiceQueues','campaigns','agents','trunks','maxNumberOriginate','channels','contactsId','optionPredictive','startPredictive','startProgressive','ivrOriginated','queueBooked','agentconnect','syncAgentConnect','bind','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','custom:queuesummary','syncQueueSummary','hangup','syncHangup','newexten','syncNewExten','varset','syncVarSet','queuemember','syncQueueMember','syncQueueStatusComplete','loopCampaigns','name','\x20AGENTS\x20NOT\x20LOGGED','message','NOT_ACTIVE','\x20NOT\x20Active','Interval','INTERVAL_IS_NULL','\x20INTERVAL_IS_NULL','Intervals','isEmpty','[ifTime][Action]','Error','stringify','milliseconds','diff','seconds','emit','answered','available','loggedIn','sumBillable','sumDuration','sumHoldTime','talking','type','unmanaged','abandoned','waiting','dialMethod','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialOriginateTimeout','dialPrefix','outboundBlacklistCallsDay','outboundCongestionCallsDay','outboundDropCallsDayACS','outboundDropCallsDayCallersExit','outboundNoAnswerCallsDay','outboundNoSuchCallsDay','outboundReCallsDay','outboundUnknownCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','predictiveIntervalMultiplicativeFactor','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalTotalCalls','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','Trunk','active','md5','format','voice:queue:%s','campaign:ivr:%s','campaign:save','-----\x20Stats\x20Predictive\x20---','info','Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','predictiveIntervalDroppedCallsTimeout','Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','predictiveIntervalAvgTalktime','isUndefined','Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive','Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive','History\x20information\x20are\x20empty','---------\x20ErlangB\x20---------','Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20','---------------------------','merge','handlePredictive','outbound','string','\x22%s\x22\x20<%s>','\x22\x22\x20<>','error','inspect','length','originated','undefined','[decremetOriginate]\x20is\x20null\x20or\x20undefined','contactsRescheduled','AVAILABLE_CONTACTS_FINISHED','[getContactDialer2][Empty]','pTalking','sendMessageOneNotActive','[syncQueueSummary]\x20Campaign\x20Queue:\x20','is\x20not\x20active','IS_DISACTIVED','is\x20disactive','[syncQueueSummary]\x20Campaign\x20Ivr:\x20','state','statedesc','loopClearZombieChannels','clearZombieChannels','uniqueId','[uniqueid]','[actions]','isNil','Action','status','channel','catch','ivr','updateOriginated','[Dialer][checkChannel]','queue','[Dialer][checkChannel][ivr]','countReScheduled','resolve','then','checkIsBlackList','checkIsBlackListIvr','[checkIsBlackListIvr]\x20','averageHandleTime','avgHandleTime','[averageHandleTime]\x20','rescheduleContact','[rescheduleContact]\x20','unlockContact','[unlockContact]\x20','getContactDialer','temp','[getContactDialer]\x20','getContactDialerIvr','[getContactDialerIvr]\x20','getVoiceQueueRtPauses','[getVoiceQueueRtPauses]\x20','moveContactManagedDialer','createHistory','[createHistory]\x20','[updateOriginated]\x20object\x20originated\x20is\x20negative','loggerHandler','emptyContact','notFound','saveInDb','pick','UserId','VoiceQueueId','CampaignId','[emptyContact]','isSuccess','Success','SIP/%s','unmonitored','uniqueid','variable','exten','xcally-motion-dialer','HANGUP','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','AMD','custom:amd','buildObj','amd','[syncHangupInAMD][createHistory]','dialAMDActive','value','Machine','membername','countmachineretry','countglobal','countbusyretry','countabandonedretry','countagentrejectretry','stateGlobal','reason19\x20machine....','dialMachineMaxRetry','createStateFinal','reason\x2019\x20machine....','add','dialMachineRetryFrequency','YYYY-MM-DD\x20HH:mm:ss','ContactId','ListId','[rescheduleContact][Machine]','HangupInAMD','[syncHangupInAMDIvr]','MACHINE','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','dialGlobalMaxRetry','[syncHangupIvr][createHistory]','dialQueueProject','AGI','[syncHangupIvr]','cause-txt','Unknow','reason','agent','agiafterat','dialQueueProject2','dialAgiAfterHangupAgent','[syncAgentComplete][createHistory]','answertime','[syncQueueCallerAbandon]\x20[Drop]','droptime','responsetime','dialQueueTimeout','outboundDropCallsDayTimeout','Drop','dropreason','TIMEOUT','dialDropMaxRetry','queueCallerAbandonCreateState','dialDropRetryFrequency','minutes','[rescheduleContact][Drop]','starttime','endtime','calleridname','calleridnum','[syncAgentComplete][createHistory][10]','Abandoned','CALLEREXIT','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','[rescheduleContact][Abandoned]','[syncAgentComplete][createHistory][11]','actions','actionid','strategy','locked','paused','stateinterface','push','idHopper','queueStatusComplete','[unlockQueueStatus][undefined]','[booked][unlockQueueStatus]','run','[Catch][Preview][syncQueueStatusComplete]','[unlock][syncQueueStatusComplete]','queueBookedRR','_rr','unlockRR','Agent:\x20','contactAgent-idHopper:\x20','[booked][RR][finaly]','[booked][unlock]','[unlock2][syncQueueStatusComplete]','[booked][unlock3]','[unlock3][syncQueueStatusComplete]','syncCampaigns','TrunkBackup','\x20trunk\x20is\x20not\x20reachable','checkIfTimeIntervals','ifTime','Failure','\x20Intervals\x20is\x20null\x20','\x20Intervals\x20is\x20empty\x20','timezones','TIMEZONE_UNKNOW','isArray','command','interval','content','indexOf','true','all','GLOBAL_INTERVAL_IS_OVERTIME','INTERVAL_IS_OVERTIME','[ifTime][promiseAll]','Global:\x20','\x20Interval\x20is\x20overtime:\x20','Timezone:\x20','handlePower','predictive','Queue','method\x20not\x20recognized','handleIvr','dialActive','checkIsTrunkReachable','checkIfTime','dialTimezone','checkDialMethod','[syncQueueSummary]','launchHandleIvr','[syncCampaigns]','\x5cw{0,','pow','replace','random'];(function(_0x5a1030,_0x1acfe7){var _0x13afd9=function(_0x561dc6){while(--_0x561dc6){_0x5a1030['push'](_0x5a1030['shift']());}};_0x13afd9(++_0x1acfe7);}(_0x8efc,0xb3));var _0xc8ef=function(_0x75f869,_0x3690d6){_0x75f869=_0x75f869-0x0;var _0x10af8b=_0x8efc[_0x75f869];return _0x10af8b;};'use strict';var util=require('util');var _=require(_0xc8ef('0x0'));var BPromise=require(_0xc8ef('0x1'));var uuid=require(_0xc8ef('0x2'));var moment=require(_0xc8ef('0x3'));var rr=require('rr');var md5=require('md5');var Redis=require(_0xc8ef('0x4'));var ut=require(_0xc8ef('0x5'));var config=require(_0xc8ef('0x6'));var logger=require('../../../config/logger')(_0xc8ef('0x7'));var loggerBooked=require(_0xc8ef('0x8'))(_0xc8ef('0x9'));var loggerPredictive=require(_0xc8ef('0x8'))('predictive');var loggerPredictiveCalls=require(_0xc8ef('0x8'))(_0xc8ef('0xa'));var loggerSyncQueueSummary=require(_0xc8ef('0x8'))('syncQueueSummary');var ami=require(_0xc8ef('0xb'));config[_0xc8ef('0xc')]=_[_0xc8ef('0xd')](config[_0xc8ef('0xc')],{'host':'localhost','port':0x18eb});var io=require(_0xc8ef('0xe'))(new Redis(config['redis']));var cmHopper=require(_0xc8ef('0xf'));var cmHopperHistory=require(_0xc8ef('0x10'));var cmHopperBlack=require(_0xc8ef('0x11'));var voiceQueueRt=require(_0xc8ef('0x12'));var Action=require(_0xc8ef('0x13'));var History=require(_0xc8ef('0x14'));var Final=require(_0xc8ef('0x15'));var AgentComplete=require(_0xc8ef('0x16'));var QueueCallerAbandon=require(_0xc8ef('0x17'));var Hangup=require(_0xc8ef('0x18'));var ipAgi=process[_0xc8ef('0x19')][_0xc8ef('0x1a')]||_0xc8ef('0x1b');var strategy={'rrmemory':_0xc8ef('0x1c'),'roundrobin':_0xc8ef('0x1d')};var Sequence=function(){};Sequence[_0xc8ef('0x1e')][_0xc8ef('0x1f')]=function(_0x3205ea){this[_0xc8ef('0x20')]=this[_0xc8ef('0x20')]?this[_0xc8ef('0x20')][_0xc8ef('0x21')](_0x3205ea):_0x3205ea();};function Dialer(_0x4b4eb8,_0x45d9ee){this[_0xc8ef('0x22')]=new Sequence();this[_0xc8ef('0x23')]=_0x45d9ee;this[_0xc8ef('0x24')]=_0x4b4eb8[_0xc8ef('0x24')];this[_0xc8ef('0x25')]=_0x4b4eb8[_0xc8ef('0x25')];this[_0xc8ef('0x26')]=_0x4b4eb8[_0xc8ef('0x26')];this[_0xc8ef('0x27')]=_0x4b4eb8['trunks'];this[_0xc8ef('0x28')]=config['maxNumberOriginate']||0x2;this[_0xc8ef('0x29')]={};this['actions']={};this[_0xc8ef('0x2a')]={};this['uniqueId']={};this[_0xc8ef('0x2b')]={};this[_0xc8ef('0x2c')]={};this[_0xc8ef('0x2d')]={};this[_0xc8ef('0x2e')]={};this[_0xc8ef('0x2f')]={};this['queueBookedRR']={};ami['on'](_0xc8ef('0x30'),this[_0xc8ef('0x31')][_0xc8ef('0x32')](this));ami['on']('queuecallerabandon',this[_0xc8ef('0x33')]['bind'](this));ami['on']('originateresponse',this['syncOriginateResponse']['bind'](this));ami['on'](_0xc8ef('0x34'),this[_0xc8ef('0x35')][_0xc8ef('0x32')](this));ami['on'](_0xc8ef('0x36'),this[_0xc8ef('0x37')][_0xc8ef('0x32')](this));ami['on'](_0xc8ef('0x38'),this[_0xc8ef('0x39')][_0xc8ef('0x32')](this));ami['on'](_0xc8ef('0x3a'),this[_0xc8ef('0x3b')][_0xc8ef('0x32')](this));ami['on'](_0xc8ef('0x3c'),this[_0xc8ef('0x3d')]['bind'](this));ami['on'](_0xc8ef('0x3e'),this[_0xc8ef('0x3f')]['bind'](this));ami['on']('queuestatuscomplete',this[_0xc8ef('0x40')]['bind'](this));this[_0xc8ef('0x41')]();this['loopClearZombieChannels']();}function isNotNull(_0x1a2f24){return _0x1a2f24!==null&&!_['isUndefined'](_0x1a2f24);}function checkIsLoggedIn(_0x33a80e,_0x405be9){return function(){if(_0x405be9<=0x0){_0x33a80e['message']='AGENTS_NOT_LOGGED';throw _0x33a80e[_0xc8ef('0x42')]+_0xc8ef('0x43');}};}function isActive(_0x490ec3){return _0x490ec3;}function checkIsActive(_0x21972a,_0x3bde31){return function(){if(!isActive(_0x3bde31)){_0x21972a[_0xc8ef('0x44')]=_0xc8ef('0x45');throw _0x21972a[_0xc8ef('0x42')]+_0xc8ef('0x46');}};}function checkInterval(_0x2c2114){return function(){if(!isNotNull(_0x2c2114[_0xc8ef('0x47')])){_0x2c2114[_0xc8ef('0x44')]=_0xc8ef('0x48');throw _0x2c2114[_0xc8ef('0x42')]+_0xc8ef('0x49');}if(!isNotNull(_0x2c2114['Interval'][_0xc8ef('0x4a')])){_0x2c2114[_0xc8ef('0x44')]=_0xc8ef('0x48');throw _0x2c2114[_0xc8ef('0x42')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0xc8ef('0x4b')](_0x2c2114[_0xc8ef('0x47')]['Intervals']))){_0x2c2114[_0xc8ef('0x44')]=_0xc8ef('0x48');throw _0x2c2114['name']+'\x20INTERVAL_IS_NULL';}};}function msgResponse(_0x251df5,_0x1d7bd6,_0x143863){return{'action':_0x251df5,'response':_0x1d7bd6,'message':_0x143863,'stack':_0x143863};}function myreject(_0x486785){return function(_0x596bca){return _0x486785(msgResponse(_0xc8ef('0x4c'),_0xc8ef('0x4d'),JSON[_0xc8ef('0x4e')](_0x596bca)));};}function getSeconds(_0x1a4c03,_0x210c43){var _0x4e5ef6=moment(_0x1a4c03)[_0xc8ef('0x4f')](0x0);var _0x113ce9=moment(_0x210c43)[_0xc8ef('0x4f')](0x0);return _0x4e5ef6[_0xc8ef('0x50')](_0x113ce9,_0xc8ef('0x51'));}function emit(_0x116347,_0x4e7527,_0x335279){io['to'](_0x116347)[_0xc8ef('0x52')](_0x4e7527,_0x335279);}function emitVoiceQueueSummary(_0x5b0b6d){if(_0x5b0b6d['type']==='outbound'){var _0x5e3a17={'id':_0x5b0b6d['id'],'name':_0x5b0b6d[_0xc8ef('0x42')],'strategy':_0x5b0b6d['strategy'],'answered':_0x5b0b6d[_0xc8ef('0x53')],'available':_0x5b0b6d[_0xc8ef('0x54')],'loggedIn':_0x5b0b6d[_0xc8ef('0x55')],'pTalking':_0x5b0b6d['pTalking'],'sumBillable':_0x5b0b6d[_0xc8ef('0x56')],'sumDuration':_0x5b0b6d[_0xc8ef('0x57')],'sumHoldTime':_0x5b0b6d[_0xc8ef('0x58')]||0x0,'talking':_0x5b0b6d[_0xc8ef('0x59')],'total':_0x5b0b6d['total'],'type':_0x5b0b6d[_0xc8ef('0x5a')],'unmanaged':_0x5b0b6d[_0xc8ef('0x5b')],'abandoned':_0x5b0b6d[_0xc8ef('0x5c')],'waiting':_0x5b0b6d[_0xc8ef('0x5d')],'loggedInDb':_0x5b0b6d['loggedInDb'],'dialActive':_0x5b0b6d['dialActive'],'dialMethod':_0x5b0b6d[_0xc8ef('0x5e')],'dialOriginateCallerIdName':_0x5b0b6d[_0xc8ef('0x5f')],'dialOriginateCallerIdNumber':_0x5b0b6d[_0xc8ef('0x60')],'dialOriginateTimeout':_0x5b0b6d[_0xc8ef('0x61')],'dialPrefix':_0x5b0b6d[_0xc8ef('0x62')],'outboundAnswerAgiCallsDay':_0x5b0b6d['outboundAnswerAgiCallsDay'],'outboundAnswerCallsDay':_0x5b0b6d['outboundAnswerCallsDay'],'outboundBlacklistCallsDay':_0x5b0b6d[_0xc8ef('0x63')],'outboundBusyCallsDay':_0x5b0b6d['outboundBusyCallsDay'],'outboundCongestionCallsDay':_0x5b0b6d[_0xc8ef('0x64')],'outboundDropCallsDayACS':_0x5b0b6d[_0xc8ef('0x65')],'outboundDropCallsDayCallersExit':_0x5b0b6d[_0xc8ef('0x66')],'outboundDropCallsDayTimeout':_0x5b0b6d['outboundDropCallsDayTimeout'],'outboundNoAnswerCallsDay':_0x5b0b6d[_0xc8ef('0x67')],'outboundNoSuchCallsDay':_0x5b0b6d[_0xc8ef('0x68')],'outboundOriginateFailureCallsDay':_0x5b0b6d['outboundOriginateFailureCallsDay'],'outboundReCallsDay':_0x5b0b6d[_0xc8ef('0x69')],'outboundRejectCallsDay':_0x5b0b6d['outboundRejectCallsDay'],'outboundUnknownCallsDay':_0x5b0b6d[_0xc8ef('0x6a')],'predictiveIntervalAnsweredCalls':_0x5b0b6d[_0xc8ef('0x6b')],'predictiveIntervalAvgHoldtime':_0x5b0b6d[_0xc8ef('0x6c')],'predictiveIntervalAvgTalktime':_0x5b0b6d['predictiveIntervalAvgTalktime'],'predictiveIntervalDroppedCallsCallersExit':_0x5b0b6d[_0xc8ef('0x6d')],'predictiveIntervalDroppedCallsTimeout':_0x5b0b6d['predictiveIntervalDroppedCallsTimeout'],'predictiveIntervalErlangCalls':_0x5b0b6d[_0xc8ef('0x6e')],'predictiveIntervalErlangCallsDroppedCalls':_0x5b0b6d[_0xc8ef('0x6f')],'predictiveIntervalHitRate':_0x5b0b6d[_0xc8ef('0x70')],'predictiveIntervalMultiplicativeFactor':_0x5b0b6d[_0xc8ef('0x71')],'predictiveIntervalPauses':_0x5b0b6d[_0xc8ef('0x72')],'predictiveIntervalAvailable':_0x5b0b6d[_0xc8ef('0x73')],'predictiveIntervalTotalCalls':_0x5b0b6d[_0xc8ef('0x74')],'message':_0x5b0b6d['message'],'originated':_0x5b0b6d['originated'],'erlangCalls':_0x5b0b6d[_0xc8ef('0x75')],'erlangCallToSecond':_0x5b0b6d[_0xc8ef('0x76')],'erlangAbandonmentRate':_0x5b0b6d[_0xc8ef('0x77')],'erlangBusyFactor':_0x5b0b6d[_0xc8ef('0x78')],'startPredictive':_0x5b0b6d[_0xc8ef('0x2c')],'startProgressive':_0x5b0b6d['startProgressive']};if(_0x5b0b6d[_0xc8ef('0x79')]){_0x5e3a17[_0xc8ef('0x79')]={'id':_0x5b0b6d[_0xc8ef('0x79')]['id'],'name':_0x5b0b6d[_0xc8ef('0x79')]['name'],'active':_0x5b0b6d[_0xc8ef('0x79')][_0xc8ef('0x7a')],'callerid':_0x5b0b6d[_0xc8ef('0x79')]['callerid']};}if(_0x5b0b6d[_0xc8ef('0x47')]){_0x5e3a17['Interval']={'id':_0x5b0b6d[_0xc8ef('0x47')]['id'],'name':_0x5b0b6d['Interval'][_0xc8ef('0x42')]};}var _0x331faa=md5(JSON[_0xc8ef('0x4e')](_0x5e3a17));if(_0x5b0b6d[_0xc8ef('0x7b')]!==_0x331faa){_0x5b0b6d[_0xc8ef('0x7b')]=_0x331faa;emit(util[_0xc8ef('0x7c')](_0xc8ef('0x7d'),_0x5e3a17[_0xc8ef('0x42')]),'voice_queue:save',_0x5e3a17);}}}function emitCampaignSummary(_0x411923){if(_0x411923[_0xc8ef('0x5a')]==='ivr'){emit(util['format'](_0xc8ef('0x7e'),_0x411923['name']),_0xc8ef('0x7f'),_0x411923);}}function checkGetDataPredictive(_0x4f5d95){if(isNotNull(_0x4f5d95)&&!_[_0xc8ef('0x4b')](_0x4f5d95)){loggerPredictive['info'](_0xc8ef('0x80'));loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x82'),_0x4f5d95[_0xc8ef('0x74')]);loggerPredictive[_0xc8ef('0x81')]('Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4f5d95[_0xc8ef('0x6b')]);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x83'),_0x4f5d95[_0xc8ef('0x84')]);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x85'),_0x4f5d95['predictiveIntervalDroppedCallsCallersExit']);loggerPredictive['info'](_0xc8ef('0x86'),_0x4f5d95[_0xc8ef('0x6c')]);loggerPredictive['info']('AVG\x20Talk\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4f5d95[_0xc8ef('0x87')]);loggerPredictive[_0xc8ef('0x81')]('---------------------------');if(_0x4f5d95['predictiveIntervalTotalCalls']>0x0){if(!_[_0xc8ef('0x88')](_0x4f5d95[_0xc8ef('0x87')])&&_0x4f5d95[_0xc8ef('0x87')]>0x0){return!![];}loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x89'));if(!_['isUndefined'](_0x4f5d95[_0xc8ef('0x6c')])&&_0x4f5d95[_0xc8ef('0x6c')]>0x0){return!![];}loggerPredictive[_0xc8ef('0x81')]('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive['info'](_0xc8ef('0x8a'));}}else{loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x8b'));}return![];}function mergeDataErlangB(_0x41f26f){return function(_0x1b0985){loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x8c'));loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x8d'),_0x1b0985['erlangCalls']);loggerPredictive[_0xc8ef('0x81')]('One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1b0985[_0xc8ef('0x76')]);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x8e'),_0x1b0985[_0xc8ef('0x77')]);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x8f'),_0x1b0985['erlangBusyFactor']);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x8e'),_0x1b0985[_0xc8ef('0x77')]);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x90'));_[_0xc8ef('0x91')](_0x41f26f,_0x1b0985);};}function getDiff(_0x177a23){var _0x143642=moment()[_0xc8ef('0x4f')](0x0);var _0x1b98e9=moment(_0x177a23)['milliseconds'](0x0);return _0x143642[_0xc8ef('0x50')](_0x1b98e9,_0xc8ef('0x51'));}function ifInterval(_0x56f8cb,_0x226732){if(_['isUndefined'](_0x226732)){return![];}return getDiff(_0x226732)<_0x56f8cb*0x3c;}function freeVariablesPredictive(_0x2f8724){if(isNotNull(_0x2f8724)){if(!_[_0xc8ef('0x88')](_0x2f8724['startProgressive'])){_0x2f8724[_0xc8ef('0x2d')]=undefined;loggerPredictive[_0xc8ef('0x81')](_0x2f8724[_0xc8ef('0x42')],'clearing\x20variable\x20start\x20progressive');}if(!_[_0xc8ef('0x88')](_0x2f8724[_0xc8ef('0x2c')])){_0x2f8724[_0xc8ef('0x2c')]=undefined;loggerPredictive[_0xc8ef('0x81')](_0x2f8724[_0xc8ef('0x42')],'clearing\x20variable\x20start\x20predictive');}if(!_[_0xc8ef('0x88')](_0x2f8724[_0xc8ef('0x92')])){clearInterval(_0x2f8724[_0xc8ef('0x92')]);_0x2f8724[_0xc8ef('0x92')]=undefined;loggerPredictive[_0xc8ef('0x81')](_0x2f8724[_0xc8ef('0x42')],'clearing\x20variable\x20handle\x20predictive');}}}function erlangb(_0x522e11,_0x9c3681){if(_0x9c3681===0x0){return 0x0;}var _0x63b6b7=0x1;for(var _0xdbee0=0x1;_0xdbee0<=_0x9c3681;_0xdbee0+=0x1){_0x63b6b7=0x1+_0x63b6b7*_0xdbee0/_0x522e11;}return 0x1/_0x63b6b7;}function isVoiceQueueOutbound(_0x5928d9){return _0x5928d9===_0xc8ef('0x93');}function isNotPreview(_0x8c7ad5){return _0x8c7ad5!=='preview';}function isCampaignIvr(_0x4a030b){return _0x4a030b==='ivr';}function getCallerId(_0x343303,_0xd8047c,_0x33d244){if(!_[_0xc8ef('0x88')](_0x33d244)&&typeof _0x33d244===_0xc8ef('0x94')&&!_[_0xc8ef('0x4b')](_0x33d244)){if(!_[_0xc8ef('0x88')](_0xd8047c)&&typeof _0xd8047c===_0xc8ef('0x94')&&!_[_0xc8ef('0x4b')](_0xd8047c)){return util[_0xc8ef('0x7c')]('\x22%s\x22\x20<%s>',_0xd8047c,_0x33d244);}return util[_0xc8ef('0x7c')](_0xc8ef('0x95'),_0x33d244,_0x33d244);}if(!_[_0xc8ef('0x88')](_0x343303)&&typeof _0x343303===_0xc8ef('0x94')&&!_[_0xc8ef('0x4b')](_0x343303)){return _0x343303;}return _0xc8ef('0x96');}function loggerCatchQueueSummary(_0x59a5a6,_0x38e239){return function(_0x4a7e49){freeVariablesPredictive(_0x38e239);emitVoiceQueueSummary(_0x38e239);emitCampaignSummary(_0x38e239);loggerSyncQueueSummary['error'](_0x59a5a6,util['inspect'](_0x4a7e49,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x20d3e5,_0x24159f){return function(_0x278159){loggerPredictive[_0xc8ef('0x97')](_0x24159f[_0xc8ef('0x42')],_0x20d3e5);loggerPredictive[_0xc8ef('0x97')](_0x278159['stack']);freeVariablesPredictive(_0x24159f);};}function loggerCatch(_0x1d1498){return function(_0x1a6cf1){logger[_0xc8ef('0x97')](_0x1d1498,util[_0xc8ef('0x98')](_0x1a6cf1,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x5a0fb5){return _0x5a0fb5&&!_[_0xc8ef('0x88')](_0x5a0fb5)&&_0x5a0fb5[_0xc8ef('0x99')]>0x0;}function decremetOriginate(_0x2979a0){if(!_['isUndefined'](_0x2979a0)&&_0x2979a0!==null){if(typeof _0x2979a0[_0xc8ef('0x9a')]!==_0xc8ef('0x9b')){if(_0x2979a0[_0xc8ef('0x9a')]>0x0){_0x2979a0[_0xc8ef('0x9a')]-=0x1;}else{logger['error']('[decremetOriginate]\x20object\x20originated\x20is\x20negative');}}}else{logger['error'](_0xc8ef('0x9c'));}}function checkContactLowerLimitOriginate(_0x337c9d,_0x2c1de3,_0x67bee2){if(_0x2c1de3>_0x67bee2){for(var _0x34f4c6=0x0;_0x34f4c6<_0x2c1de3-_0x67bee2;_0x34f4c6+=0x1){decremetOriginate(_0x337c9d);}}}function loggerGetContactDialer(_0x3c41ff,_0x24b440,_0x51e7a2){return function(_0x423591){checkContactLowerLimitOriginate(_0x24b440,_0x51e7a2,0x0);logger[_0xc8ef('0x97')](_0x3c41ff,util['inspect'](_0x423591,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x222c69){return function(_0x39d9c3){if(isNotNull(_0x39d9c3)&&isNotNull(_0x39d9c3[0x0])){if(_0x39d9c3[0x0][_0xc8ef('0x9d')]>0x0){_0x222c69[_0xc8ef('0x44')]='RESCHEDULED_CONTACTS';logger[_0xc8ef('0x81')]('[getContactDialer2][ReScheduled]'+_0x222c69['name'],_0x39d9c3[0x0][_0xc8ef('0x9d')],'contacts');}else{_0x222c69[_0xc8ef('0x44')]=_0xc8ef('0x9e');logger['info'](_0xc8ef('0x9f')+_0x222c69[_0xc8ef('0x42')]);}}};}function notSendMessagesQueue(_0x207447){if(_0x207447['sendMessageOneNotActive']){freeVariablesPredictive(_0x207447);if(_0x207447[_0xc8ef('0x9a')]===0x0&&_0x207447[_0xc8ef('0x59')]===0x0&&_0x207447['waiting']===0x0&&(_0x207447[_0xc8ef('0xa0')]||0x0)===0x0){_0x207447[_0xc8ef('0xa1')]=![];_0x207447[_0xc8ef('0x54')]=0x0;_0x207447[_0xc8ef('0x44')]=_0xc8ef('0x45');loggerSyncQueueSummary['error'](_0xc8ef('0xa2'),_0x207447[_0xc8ef('0x42')],_0xc8ef('0xa3'));}else{_0x207447['message']=_0xc8ef('0xa4');loggerSyncQueueSummary[_0xc8ef('0x97')](_0xc8ef('0xa2'),_0x207447['name'],_0xc8ef('0xa5'));}emitVoiceQueueSummary(_0x207447);}}function notSendMessagesCampaign(_0x204c41){if(_0x204c41['sendMessageOneNotActive']){if(_0x204c41['originated']===0x0){_0x204c41[_0xc8ef('0xa1')]=![];_0x204c41[_0xc8ef('0x44')]=_0xc8ef('0x45');loggerSyncQueueSummary[_0xc8ef('0x97')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x204c41['name'],_0xc8ef('0xa3'));}else{_0x204c41[_0xc8ef('0x44')]=_0xc8ef('0xa4');loggerSyncQueueSummary[_0xc8ef('0x97')](_0xc8ef('0xa6'),_0x204c41[_0xc8ef('0x42')],_0xc8ef('0xa5'));}emitCampaignSummary(_0x204c41);}}function createObjHistory(_0xfb7c28,_0x554d7b,_0x5c241c,_0x4a0795,_0x460a3f){_0xfb7c28[_0xc8ef('0x44')]=_0x5c241c;var _0x54a9e9=new Action(_0xfb7c28,_0x554d7b);var _0xc050a3=new History(_0x54a9e9);_0xc050a3[_0xc8ef('0xa7')]=_0x4a0795;_0xc050a3[_0xc8ef('0xa8')]=_0x460a3f;_0xc050a3['endtime']=_0x54a9e9['starttime'];return _0xc050a3;}Dialer['prototype'][_0xc8ef('0xa9')]=function(){var _0x339218=this;setInterval(function(){_0x339218[_0xc8ef('0xaa')](_0x339218[_0xc8ef('0xab')],_0xc8ef('0xac'));_0x339218[_0xc8ef('0xaa')](_0x339218['actions'],_0xc8ef('0xad'));},0x32c8);};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xaa')]=function(_0x23ea1f,_0x386e4a){var _0x4e9307=this;for(var _0x5f4712 in _0x23ea1f){if(typeof _0x23ea1f[_0x5f4712]!==_0xc8ef('0x9b')){this[_0xc8ef('0x22')][_0xc8ef('0x1f')](function(){if(!_[_0xc8ef('0xae')](_0x23ea1f[_0x5f4712])){return ami[_0xc8ef('0xaf')]({'action':_0xc8ef('0xb0'),'channel':_0x23ea1f[_0x5f4712][_0xc8ef('0xb1')]})[_0xc8ef('0xb2')](function(_0x4087c4){if(_0x4087c4[_0xc8ef('0x44')]==='No\x20such\x20channel'){setTimeout(function(){if(_0x23ea1f[_0x5f4712]&&_0x23ea1f[_0x5f4712][_0xc8ef('0x5a')]!==_0xc8ef('0xb3')){_0x4e9307[_0xc8ef('0xb4')](_0x4e9307[_0xc8ef('0x24')][_0x23ea1f[_0x5f4712]['queue']]);logger[_0xc8ef('0x97')](_0xc8ef('0xb5'),_0x386e4a,_0x5f4712,_0x23ea1f[_0x5f4712][_0xc8ef('0xb6')]);delete _0x23ea1f[_0x5f4712];}if(_0x23ea1f[_0x5f4712]&&_0x23ea1f[_0x5f4712][_0xc8ef('0x5a')]===_0xc8ef('0xb3')){_0x4e9307['updateOriginated'](_0x4e9307[_0xc8ef('0x25')][_0x23ea1f[_0x5f4712][_0xc8ef('0xb6')]]);logger[_0xc8ef('0x97')](_0xc8ef('0xb7'),_0x386e4a,_0x5f4712,_0x23ea1f[_0x5f4712][_0xc8ef('0xb6')]);delete _0x23ea1f[_0x5f4712];}},0x2328);}});}});}}};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xb8')]=function(_0x519a7f){return BPromise[_0xc8ef('0xb9')]()['then'](cmHopper[_0xc8ef('0xb8')](_0x519a7f))[_0xc8ef('0xb2')](loggerCatch('[countReScheduled]\x20'));};Dialer[_0xc8ef('0x1e')]['checkIsBlackList']=function(_0xd6947b){return BPromise[_0xc8ef('0xb9')]()[_0xc8ef('0xba')](cmHopperBlack[_0xc8ef('0xbb')](_0xd6947b))['catch'](loggerCatch('[checkIsBlackList]\x20'));};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xbc')]=function(_0x18e860){return BPromise[_0xc8ef('0xb9')]()['then'](cmHopperBlack[_0xc8ef('0xbc')](_0x18e860))[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0xbd')));};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xbe')]=function(_0x3884dd){return BPromise[_0xc8ef('0xb9')]()[_0xc8ef('0xba')](cmHopperHistory[_0xc8ef('0xbf')](_0x3884dd))[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0xc0')));};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xc1')]=function(_0x55db5c){return BPromise[_0xc8ef('0xb9')]()[_0xc8ef('0xba')](cmHopper[_0xc8ef('0xc1')](_0x55db5c))[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0xc2')));};Dialer['prototype'][_0xc8ef('0xc3')]=function(_0x4c369a,_0x2936b3,_0x5d1a0d){return BPromise[_0xc8ef('0xb9')]()[_0xc8ef('0xba')](cmHopper['unlockContact'](_0x4c369a,_0x2936b3,_0x5d1a0d))[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0xc4')));};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xc5')]=function(_0x2bf0c0,_0x533cd8,_0x4c9c86,_0x1d20a7,_0x28b109){return BPromise['resolve']()['then'](cmHopper[_0xc8ef('0xc5')](_0x2bf0c0,_0x533cd8,_0x4c9c86,_0x1d20a7))['catch'](function(_0x20dd30){_0x28b109[_0xc8ef('0xc6')]-=_0x4c9c86;_0x28b109['temp']=_0x28b109[_0xc8ef('0xc6')]>0x0?_0x28b109[_0xc8ef('0xc6')]:0x0;loggerCatch(_0xc8ef('0xc7'))(_0x20dd30);});};Dialer['prototype']['getContactDialerIvr']=function(_0xcec1b2,_0x330a30,_0x502ade,_0x2bb7c7){return BPromise[_0xc8ef('0xb9')]()['then'](cmHopper[_0xc8ef('0xc8')](_0xcec1b2,_0x330a30,_0x502ade))['catch'](function(_0x5802dd){_0x2bb7c7[_0xc8ef('0xc6')]-=_0x330a30;_0x2bb7c7[_0xc8ef('0xc6')]=_0x2bb7c7[_0xc8ef('0xc6')]>0x0?_0x2bb7c7['temp']:0x0;loggerCatch(_0xc8ef('0xc9'))(_0x5802dd);});};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xca')]=function(_0x150f18){return BPromise[_0xc8ef('0xb9')]()[_0xc8ef('0xba')](voiceQueueRt[_0xc8ef('0xca')](_0x150f18))[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0xcb')));};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xcc')]=function(_0x49198d){return BPromise[_0xc8ef('0xb9')]()[_0xc8ef('0xba')](cmHopper['moveContactManagedDialer'](_0x49198d))[_0xc8ef('0xb2')](loggerCatch('[moveContactManagedDialer]\x20'));};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xcd')]=function(_0x221c63){return BPromise['resolve']()[_0xc8ef('0xba')](cmHopperHistory['createHistory'](_0x221c63))['catch'](loggerCatch(_0xc8ef('0xce')));};Dialer['prototype']['updateOriginated']=function(_0x10ce98){if(!_[_0xc8ef('0x88')](_0x10ce98)&&_0x10ce98!==null){if(typeof _0x10ce98[_0xc8ef('0x9a')]!==_0xc8ef('0x9b')){if(_0x10ce98['originated']>0x0){_0x10ce98[_0xc8ef('0x9a')]-=0x1;}else{logger['error'](_0xc8ef('0xcf'));}}}else{logger[_0xc8ef('0x97')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xd0')]=function(_0x85ba0a,_0x44e1fd){var _0x48e2da=this;return function(_0x57f38a){_0x48e2da[_0xc8ef('0xb4')](_0x44e1fd);logger[_0xc8ef('0x97')](_0x85ba0a,util[_0xc8ef('0x98')](_0x57f38a,{'showHidden':![],'depth':null}));};};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xd1')]=function(_0x28bd75,_0x4fc85a,_0x1e93f0){var _0x8b48c6={'state':0x19,'statedesc':_0xc8ef('0xd2')};this[_0xc8ef('0xb4')](_0x4fc85a);this[_0xc8ef('0xd3')](_[_0xc8ef('0x91')](_0x8b48c6,_[_0xc8ef('0xd4')](_0x1e93f0,['ContactId','ListId',_0xc8ef('0xd5'),_0xc8ef('0xd6'),_0xc8ef('0xd7')])),'[emptyContact][createHistory]',_0xc8ef('0xd8'));logger[_0xc8ef('0x97')](_0x28bd75);};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xd9')]=function(_0x154845){return _0x154845===_0xc8ef('0xda');};Dialer[_0xc8ef('0x1e')]['isTrunkReachable']=function(_0xd536d9){return!_[_0xc8ef('0x88')](_0xd536d9)&&_0xd536d9&&!_[_0xc8ef('0x88')](_0xd536d9[_0xc8ef('0x42')])&&!_[_0xc8ef('0x88')](_0xd536d9[_0xc8ef('0x7a')])&&_0xd536d9[_0xc8ef('0x7a')]&&(this[_0xc8ef('0x27')][util[_0xc8ef('0x7c')](_0xc8ef('0xdb'),_0xd536d9[_0xc8ef('0x42')])][_0xc8ef('0xb0')]==='reachable'||this[_0xc8ef('0x27')][util[_0xc8ef('0x7c')](_0xc8ef('0xdb'),_0xd536d9[_0xc8ef('0x42')])]['status']===_0xc8ef('0xdc'));};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xd3')]=function(_0x23bf75,_0x1a8fff,_0x51e838){this[_0xc8ef('0xcd')](_0x23bf75)[_0xc8ef('0xb2')](loggerCatch(_0x1a8fff));this[_0xc8ef('0xcc')](_0x23bf75)[_0xc8ef('0xb2')](loggerCatch(_0x51e838));};Dialer[_0xc8ef('0x1e')]['syncVarSet']=function(_0x41f575){var _0x1768d5=this[_0xc8ef('0xab')][_0x41f575[_0xc8ef('0xdd')]];var _0x38162e;if(!_[_0xc8ef('0xae')](_0x41f575)&&!_[_0xc8ef('0xae')](_0x41f575[_0xc8ef('0xde')])&&!_[_0xc8ef('0xae')](_0x41f575[_0xc8ef('0xde')]['amdstatus'])&&_0x41f575[_0xc8ef('0xdf')]===_0xc8ef('0xe0')&&_0x1768d5){if(_0x1768d5[_0xc8ef('0x5a')]!==_0xc8ef('0xb3')&&this[_0xc8ef('0x24')][_0x1768d5[_0xc8ef('0xb6')]]['dialAMDActive']&&_0x41f575['value']===_0xc8ef('0xe1')){delete this[_0xc8ef('0xab')][_0x41f575[_0xc8ef('0xdd')]];this[_0xc8ef('0xb4')](this[_0xc8ef('0x24')][_0x1768d5['queue']]);this[_0xc8ef('0x24')][_0x1768d5[_0xc8ef('0xb6')]][_0xc8ef('0xe2')]+=0x1;this[_0xc8ef('0x24')][_0x1768d5['queue']][_0xc8ef('0xe3')]+=0x1;_0x38162e=new Hangup(_0x1768d5,_0x41f575);_0x38162e[_0xc8ef('0xa7')]=0x12;_0x38162e[_0xc8ef('0xa8')]='HangupInAMD';_0x38162e['membername']=_0xc8ef('0xe4');ami['emit'](_0xc8ef('0xe5'),ut[_0xc8ef('0xe6')](_0x38162e,_0xc8ef('0xe7')));this[_0xc8ef('0xd3')](_0x38162e,_0xc8ef('0xe8'),'[syncHangupInAMD]');}if(_0x1768d5[_0xc8ef('0x5a')]!==_0xc8ef('0xb3')&&this[_0xc8ef('0x24')][_0x1768d5[_0xc8ef('0xb6')]][_0xc8ef('0xe9')]&&_0x41f575[_0xc8ef('0xea')]==='MACHINE'){var _0x468071=this;return new BPromise(function(_0x51f2a8,_0x4e0349){delete _0x468071[_0xc8ef('0xab')][_0x41f575[_0xc8ef('0xdd')]];_0x468071[_0xc8ef('0xb4')](_0x468071[_0xc8ef('0x24')][_0x1768d5[_0xc8ef('0xb6')]]);_0x468071[_0xc8ef('0x24')][_0x1768d5[_0xc8ef('0xb6')]][_0xc8ef('0xe2')]+=0x1;_0x468071[_0xc8ef('0x24')][_0x1768d5[_0xc8ef('0xb6')]][_0xc8ef('0xe3')]+=0x1;var _0x4d4baa=_0x468071['voiceQueues'][_0x1768d5['queue']];var _0x752366=new Hangup(_0x1768d5,_0x41f575);_0x752366[_0xc8ef('0xa7')]=0x13;_0x752366[_0xc8ef('0xa8')]=_0xc8ef('0xeb');_0x752366[_0xc8ef('0xec')]=_0xc8ef('0xe4');_0x752366[_0xc8ef('0xed')]+=0x1;_0x752366[_0xc8ef('0xee')]+=0x1;_0x752366['amd']=!![];ami['emit'](_0xc8ef('0xe5'),ut[_0xc8ef('0xe6')](_0x752366,'amd'));_0x468071[_0xc8ef('0xcd')](_0x752366)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x752366[_0xc8ef('0xef')]+_0x752366['countcongestionretry']+_0x752366['countnoanswerretry']+_0x752366['countnosuchnumberretry']+_0x752366['countdropretry']+_0x752366[_0xc8ef('0xf0')]+_0x752366['countmachineretry']+_0x752366[_0xc8ef('0xf1')]>=_0x4d4baa['dialGlobalMaxRetry']){_0x468071[_0xc8ef('0xf2')](_0x752366,_0x51f2a8,_0x4e0349,_0xc8ef('0xf3'));}else{if(_0x752366[_0xc8ef('0xed')]>=_0x4d4baa[_0xc8ef('0xf4')]){_0x468071[_0xc8ef('0xf5')](_0x752366,_0x51f2a8,_0x4e0349,_0xc8ef('0xf6'));}else{_0x468071['rescheduleContact']({'active':![],'countmachineretry':_0x752366[_0xc8ef('0xed')],'scheduledat':moment()[_0xc8ef('0xf7')](_0x4d4baa[_0xc8ef('0xf8')],'minutes')['format'](_0xc8ef('0xf9')),'ContactId':_0x752366[_0xc8ef('0xfa')],'ListId':_0x752366[_0xc8ef('0xfb')],'VoiceQueueId':_0x752366['VoiceQueueId']||undefined,'CampaignId':_0x752366[_0xc8ef('0xd7')]||undefined})['catch'](loggerCatch(_0xc8ef('0xfc')));_0x51f2a8({'reschedule':0x1});}}});}if(_0x1768d5[_0xc8ef('0x5a')]==='ivr'&&this[_0xc8ef('0x25')][_0x1768d5['queue']][_0xc8ef('0xe9')]&&_0x41f575[_0xc8ef('0xea')]===_0xc8ef('0xe1')){delete this[_0xc8ef('0xab')][_0x41f575[_0xc8ef('0xdd')]];this[_0xc8ef('0xb4')](this['campaigns'][_0x1768d5[_0xc8ef('0xb6')]]);_0x38162e=new Hangup(_0x1768d5,_0x41f575);_0x38162e[_0xc8ef('0xa7')]=0x12;_0x38162e[_0xc8ef('0xa8')]=_0xc8ef('0xfd');_0x38162e[_0xc8ef('0xec')]=_0xc8ef('0xe4');ami[_0xc8ef('0x52')](_0xc8ef('0xe5'),ut[_0xc8ef('0xe6')](_0x38162e,'amd'));this[_0xc8ef('0xd3')](_0x38162e,'[syncHangupInAMDIvr][createHistory]',_0xc8ef('0xfe'));}if(_0x1768d5['type']===_0xc8ef('0xb3')&&this[_0xc8ef('0x25')][_0x1768d5['queue']]['dialAMDActive']&&_0x41f575['value']===_0xc8ef('0xff')){var _0x468071=this;return new BPromise(function(_0x2ffb16,_0x46cd6f){delete _0x468071[_0xc8ef('0xab')][_0x41f575[_0xc8ef('0xdd')]];_0x468071[_0xc8ef('0xb4')](_0x468071[_0xc8ef('0x25')][_0x1768d5[_0xc8ef('0xb6')]]);_0x468071['campaigns'][_0x1768d5[_0xc8ef('0xb6')]][_0xc8ef('0xe2')]+=0x1;_0x468071[_0xc8ef('0x25')][_0x1768d5[_0xc8ef('0xb6')]][_0xc8ef('0xe3')]+=0x1;var _0x34821a=_0x468071[_0xc8ef('0x25')][_0x1768d5[_0xc8ef('0xb6')]];var _0x339cdb=new Hangup(_0x1768d5,_0x41f575);_0x339cdb['state']=0x13;_0x339cdb[_0xc8ef('0xa8')]='Machine';_0x339cdb[_0xc8ef('0xec')]=_0xc8ef('0xe4');_0x339cdb[_0xc8ef('0xed')]+=0x1;_0x339cdb[_0xc8ef('0xee')]+=0x1;_0x339cdb[_0xc8ef('0xe7')]=!![];ami[_0xc8ef('0x52')]('custom:amd',ut[_0xc8ef('0xe6')](_0x339cdb,_0xc8ef('0xe7')));_0x468071[_0xc8ef('0xcd')](_0x339cdb)[_0xc8ef('0xb2')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x339cdb[_0xc8ef('0xef')]+_0x339cdb[_0xc8ef('0x100')]+_0x339cdb[_0xc8ef('0x101')]+_0x339cdb[_0xc8ef('0x102')]+_0x339cdb[_0xc8ef('0x103')]+_0x339cdb[_0xc8ef('0xf0')]+_0x339cdb[_0xc8ef('0xed')]+_0x339cdb['countagentrejectretry']>=_0x34821a[_0xc8ef('0x104')]){_0x468071[_0xc8ef('0xf2')](_0x339cdb,_0x2ffb16,_0x46cd6f,_0xc8ef('0xf3'));}else{if(_0x339cdb[_0xc8ef('0xed')]>=_0x34821a[_0xc8ef('0xf4')]){_0x468071[_0xc8ef('0xf5')](_0x339cdb,_0x2ffb16,_0x46cd6f,_0xc8ef('0xf6'));}else{_0x468071[_0xc8ef('0xc1')]({'active':![],'countmachineretry':_0x339cdb[_0xc8ef('0xed')],'scheduledat':moment()[_0xc8ef('0xf7')](_0x34821a[_0xc8ef('0xf8')],'minutes')[_0xc8ef('0x7c')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x339cdb['ContactId'],'ListId':_0x339cdb[_0xc8ef('0xfb')],'VoiceQueueId':_0x339cdb['VoiceQueueId']||undefined,'CampaignId':_0x339cdb[_0xc8ef('0xd7')]||undefined})['catch'](loggerCatch(_0xc8ef('0xfc')));_0x2ffb16({'reschedule':0x1});}}});}}};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x39')]=function(_0x414853){var _0x4ad152=this[_0xc8ef('0xab')][_0x414853['uniqueid']];var _0x3fbe05=this;var _0x463396;if(_0x4ad152&&_0x4ad152['type']===_0xc8ef('0xb3')){delete this[_0xc8ef('0xab')][_0x414853[_0xc8ef('0xdd')]];this[_0xc8ef('0xb4')](this['campaigns'][_0x4ad152['queue']]);this[_0xc8ef('0x25')][_0x4ad152['queue']]['ivrAnswerCallsDay']+=0x1;_0x463396=new Hangup(_0x4ad152,_0x414853);this[_0xc8ef('0xcd')](_0x463396)['catch'](loggerCatch(_0xc8ef('0x105')));this['moveContactManagedDialer'](_0x463396)[_0xc8ef('0xb2')](loggerCatch('[syncHangupIvr]'));}if(_0x4ad152&&_0x4ad152[_0xc8ef('0x5a')]!=='ivr'&&isNotNull(this['voiceQueues'][_0x4ad152[_0xc8ef('0xb6')]][_0xc8ef('0x106')])){delete this[_0xc8ef('0xab')][_0x414853['uniqueid']];this[_0xc8ef('0xb4')](this[_0xc8ef('0x24')][_0x4ad152[_0xc8ef('0xb6')]]);this[_0xc8ef('0x24')][_0x4ad152[_0xc8ef('0xb6')]][_0xc8ef('0xe2')]+=0x1;this[_0xc8ef('0x24')][_0x4ad152[_0xc8ef('0xb6')]][_0xc8ef('0xe3')]+=0x1;_0x463396=new Hangup(_0x4ad152,_0x414853);_0x463396['state']=0x10;_0x463396[_0xc8ef('0xa8')]='AnswerAGI';_0x463396[_0xc8ef('0xec')]=_0xc8ef('0x107');this[_0xc8ef('0xcd')](_0x463396)[_0xc8ef('0xb2')](loggerCatch('[syncHangupIvr][createHistory]'));this['moveContactManagedDialer'](_0x463396)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x108')));}if(_0x4ad152&&_0x4ad152[_0xc8ef('0x5a')]!==_0xc8ef('0xb3')&&!isNotNull(this[_0xc8ef('0x24')][_0x4ad152['queue']][_0xc8ef('0x106')])){delete this[_0xc8ef('0xab')][_0x414853[_0xc8ef('0xdd')]];this[_0xc8ef('0xb4')](this[_0xc8ef('0x24')][_0x4ad152[_0xc8ef('0xb6')]]);this[_0xc8ef('0x24')][_0x4ad152[_0xc8ef('0xb6')]][_0xc8ef('0x6a')]+=0x1;_0x463396=new Hangup(_0x4ad152,_0x414853);_0x463396[_0xc8ef('0xa7')]=0xc;_0x463396[_0xc8ef('0xa8')]=_0x414853[_0xc8ef('0x109')];_0x463396[_0xc8ef('0xec')]=_0xc8ef('0x10a');this[_0xc8ef('0xcd')](_0x463396)['catch'](loggerCatch(_0xc8ef('0x105')));this['moveContactManagedDialer'](_0x463396)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x108')));}};Dialer[_0xc8ef('0x1e')]['syncAgentComplete']=function(_0x13dfd8){var _0x4ce589=this[_0xc8ef('0xab')][_0x13dfd8[_0xc8ef('0xdd')]];var _0x26a656=this;if(this[_0xc8ef('0x24')][_0x13dfd8['queue']]){if(_0x4ce589&&_0x4ce589[_0xc8ef('0x5a')]!=='ivr'){delete this[_0xc8ef('0xab')][_0x13dfd8[_0xc8ef('0xdd')]];this[_0xc8ef('0x24')][_0x13dfd8[_0xc8ef('0xb6')]][_0xc8ef('0xe2')]+=0x1;var _0x3e22bb=new AgentComplete(_0x4ce589,_0x13dfd8);if(_0x13dfd8[_0xc8ef('0x10b')]===_0xc8ef('0x10c')){_0x3e22bb[_0xc8ef('0x10d')]=this[_0xc8ef('0x24')][_0x13dfd8[_0xc8ef('0xb6')]][_0xc8ef('0x10e')]&&this[_0xc8ef('0x24')][_0x13dfd8[_0xc8ef('0xb6')]][_0xc8ef('0x10f')]?moment()['format'](_0xc8ef('0xf9')):undefined;}this[_0xc8ef('0xcd')](_0x3e22bb)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x110')));this[_0xc8ef('0xcc')](_0x3e22bb)['catch'](loggerCatch('[syncAgentComplete]'));}}};Dialer['prototype'][_0xc8ef('0x31')]=function(_0x21bf70){if(this[_0xc8ef('0x24')][_0x21bf70['queue']]){if(this[_0xc8ef('0xab')][_0x21bf70['uniqueid']]&&this[_0xc8ef('0xab')][_0x21bf70['uniqueid']]['type']!=='ivr'){this[_0xc8ef('0xb4')](this[_0xc8ef('0x24')][_0x21bf70[_0xc8ef('0xb6')]]);this[_0xc8ef('0xab')][_0x21bf70[_0xc8ef('0xdd')]][_0xc8ef('0x111')]=moment()[_0xc8ef('0x7c')](_0xc8ef('0xf9'));}}};Dialer[_0xc8ef('0x1e')]['queueCallerAbandonCreateState']=function(_0x596a5a){this[_0xc8ef('0xcd')](_0x596a5a)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x110')));this[_0xc8ef('0xcc')](_0x596a5a)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x112')));};Dialer['prototype'][_0xc8ef('0x33')]=function(_0x20c847){var _0x21e17a=this['uniqueId'][_0x20c847['uniqueid']];var _0xd46eb9=this;if(this['voiceQueues'][_0x20c847['queue']]){if(_0x21e17a&&_0x21e17a[_0xc8ef('0x5a')]!==_0xc8ef('0xb3')){delete this[_0xc8ef('0xab')][_0x20c847['uniqueid']];this[_0xc8ef('0xb4')](this[_0xc8ef('0x24')][_0x20c847[_0xc8ef('0xb6')]]);_0x21e17a[_0xc8ef('0x113')]=moment()[_0xc8ef('0x7c')]('YYYY-MM-DD\x20HH:mm:ss');var _0x5c928b=new QueueCallerAbandon(_0x21e17a,_0x20c847);if(getSeconds(_0x21e17a[_0xc8ef('0x113')],_0x21e17a[_0xc8ef('0x114')])>=_0x21e17a[_0xc8ef('0x115')]){this['voiceQueues'][_0x20c847[_0xc8ef('0xb6')]][_0xc8ef('0x84')]+=0x1;this[_0xc8ef('0x24')][_0x20c847[_0xc8ef('0xb6')]][_0xc8ef('0x116')]+=0x1;this[_0xc8ef('0x24')][_0x20c847['queue']][_0xc8ef('0x6f')]+=0x1;_0x5c928b[_0xc8ef('0xa7')]=0xa;_0x5c928b['statedesc']=_0xc8ef('0x117');_0x5c928b[_0xc8ef('0x118')]=_0xc8ef('0x119');_0x5c928b[_0xc8ef('0x10d')]=this[_0xc8ef('0x24')][_0x20c847['queue']][_0xc8ef('0x10e')]?moment()[_0xc8ef('0x7c')](_0xc8ef('0xf9')):undefined;_0x5c928b[_0xc8ef('0x103')]+=0x1;_0x5c928b[_0xc8ef('0xee')]+=0x1;if(_0x5c928b[_0xc8ef('0x103')]>=this[_0xc8ef('0x24')][_0x20c847[_0xc8ef('0xb6')]][_0xc8ef('0x11a')]){this[_0xc8ef('0x11b')](_0x5c928b);}else{this[_0xc8ef('0xc1')]({'active':![],'countdropretry':_0x5c928b[_0xc8ef('0x103')],'scheduledat':moment()[_0xc8ef('0xf7')](this[_0xc8ef('0x24')][_0x20c847[_0xc8ef('0xb6')]][_0xc8ef('0x11c')],_0xc8ef('0x11d'))[_0xc8ef('0x7c')](_0xc8ef('0xf9')),'ContactId':_0x21e17a[_0xc8ef('0xfa')],'ListId':_0x21e17a[_0xc8ef('0xfb')],'VoiceQueueId':_0x21e17a[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x21e17a[_0xc8ef('0xd7')]||undefined})['catch'](loggerCatch(_0xc8ef('0x11e')));var _0x282d77=new History(_0x5c928b);_0x282d77[_0xc8ef('0xa7')]=0xa;_0x282d77['statedesc']=_0xc8ef('0x117');_0x282d77[_0xc8ef('0x11f')]=moment()[_0xc8ef('0x7c')](_0xc8ef('0xf9'));_0x282d77[_0xc8ef('0x120')]=_0x282d77['starttime'];_0x282d77[_0xc8ef('0x121')]=_0x5c928b[_0xc8ef('0x121')];_0x282d77[_0xc8ef('0x122')]=_0x5c928b[_0xc8ef('0x122')];this[_0xc8ef('0xcd')](_0x282d77)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x123')));}}else{this['voiceQueues'][_0x20c847[_0xc8ef('0xb6')]][_0xc8ef('0x6d')]+=0x1;this[_0xc8ef('0x24')][_0x20c847[_0xc8ef('0xb6')]][_0xc8ef('0x66')]+=0x1;_0x5c928b[_0xc8ef('0xa7')]=0xb;_0x5c928b['statedesc']=_0xc8ef('0x124');_0x5c928b['dropreason']=_0xc8ef('0x125');_0x5c928b[_0xc8ef('0xf0')]+=0x1;_0x5c928b[_0xc8ef('0xee')]+=0x1;if(_0x5c928b[_0xc8ef('0xf0')]>=this[_0xc8ef('0x24')][_0x20c847['queue']][_0xc8ef('0x126')]){this[_0xc8ef('0x11b')](_0x5c928b);}else{this[_0xc8ef('0xc1')]({'active':![],'countabandonedretry':_0x5c928b[_0xc8ef('0xf0')],'scheduledat':moment()[_0xc8ef('0xf7')](this[_0xc8ef('0x24')][_0x20c847[_0xc8ef('0xb6')]][_0xc8ef('0x127')],_0xc8ef('0x11d'))[_0xc8ef('0x7c')](_0xc8ef('0xf9')),'ContactId':_0x21e17a['ContactId'],'ListId':_0x21e17a[_0xc8ef('0xfb')],'VoiceQueueId':_0x21e17a[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x21e17a[_0xc8ef('0xd7')]||undefined})[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x128')));var _0x282d77=new History(_0x5c928b);_0x282d77['state']=0xb;_0x282d77['statedesc']=_0xc8ef('0x124');_0x282d77[_0xc8ef('0x11f')]=moment()['format'](_0xc8ef('0xf9'));_0x282d77['endtime']=_0x282d77[_0xc8ef('0x11f')];_0x282d77[_0xc8ef('0x121')]=_0x5c928b[_0xc8ef('0x121')];_0x282d77[_0xc8ef('0x122')]=_0x5c928b[_0xc8ef('0x122')];this['createHistory'](_0x282d77)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x129')));}}}}};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x3b')]=function(_0x373e74){if(this[_0xc8ef('0x12a')][_0x373e74[_0xc8ef('0xdd')]]){this[_0xc8ef('0x12a')][_0x373e74[_0xc8ef('0xdd')]][_0xc8ef('0xb1')]=_0x373e74[_0xc8ef('0xb1')];}if(this[_0xc8ef('0xab')][_0x373e74[_0xc8ef('0xdd')]]){this['uniqueId'][_0x373e74[_0xc8ef('0xdd')]]['channel']=_0x373e74[_0xc8ef('0xb1')];}};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x3f')]=function(_0x12499b){if(strategy[this[_0xc8ef('0x24')][this['actions'][_0x12499b[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]][_0xc8ef('0x12c')]]===_0xc8ef('0x1d')){if(this[_0xc8ef('0x12a')][_0x12499b['actionid']]&&_[_0xc8ef('0xae')](this[_0xc8ef('0x12a')][_0x12499b['actionid']][_0xc8ef('0x12d')])&&_0x12499b[_0xc8ef('0xb0')]==='1'&&_0x12499b[_0xc8ef('0x12e')]==='0'){if(this['agents'][_0x12499b[_0xc8ef('0x12f')]]){if(!this[_0xc8ef('0x26')][_0x12499b['stateinterface']][_0xc8ef('0x12d')]){this[_0xc8ef('0x26')][_0x12499b['stateinterface']][_0xc8ef('0x12d')]=!![];this[_0xc8ef('0x12a')][_0x12499b[_0xc8ef('0x12b')]][_0xc8ef('0x12d')]=!![];this['actions'][_0x12499b['actionid']][_0xc8ef('0x12f')]=_0x12499b[_0xc8ef('0x12f')];}}}}else if((strategy[this[_0xc8ef('0x24')][this[_0xc8ef('0x12a')][_0x12499b['actionid']][_0xc8ef('0xb6')]]['strategy']]||_0xc8ef('0x1c'))===_0xc8ef('0x1c')){if(this['actions'][_0x12499b[_0xc8ef('0x12b')]]){if(this[_0xc8ef('0x26')][_0x12499b[_0xc8ef('0x12f')]]){this[_0xc8ef('0x12a')][_0x12499b[_0xc8ef('0x12b')]][_0xc8ef('0x12f')]=_0x12499b['stateinterface'];if(_[_0xc8ef('0xae')](this[_0xc8ef('0x2f')][this['actions'][_0x12499b[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]])){this[_0xc8ef('0x2f')][this[_0xc8ef('0x12a')][_0x12499b[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]=[];}this[_0xc8ef('0x2f')][this['actions'][_0x12499b[_0xc8ef('0x12b')]]['queue']][_0xc8ef('0x130')](_['merge'](_[_0xc8ef('0xd4')](this[_0xc8ef('0x12a')][_0x12499b[_0xc8ef('0x12b')]],[_0xc8ef('0x131'),_0xc8ef('0x12f')]),{'status':_0x12499b['status'],'paused':_0x12499b['paused']}));}}}};function unlockQueueStatus(_0x3606d3,_0x40fe82){setTimeout(function(){if(_['isUndefined'](_0x3606d3[_0xc8ef('0x132')])){loggerBooked[_0xc8ef('0x97')](_0xc8ef('0x133'),_0x40fe82);}_0x3606d3[_0xc8ef('0x132')]=!![];loggerBooked[_0xc8ef('0x81')](_0xc8ef('0x134'),_0x40fe82,JSON[_0xc8ef('0x4e')](_[_0xc8ef('0xd4')](_0x3606d3,[_0xc8ef('0x42'),_0xc8ef('0x132')])));},0x1f3);}Dialer['prototype'][_0xc8ef('0x40')]=function(_0x5a4bee){var _0x78a350=this;var _0x3b2095=_0x78a350[_0xc8ef('0x24')][_0x78a350[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]];if(strategy[this[_0xc8ef('0x24')][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]][_0xc8ef('0x12c')]]===_0xc8ef('0x1d')){if(this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]&&this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0x12f')]){this['preview'][_0xc8ef('0x135')](this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0x131')],this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]['stateinterface'])[_0xc8ef('0xb2')](function(_0x2722ea){logger[_0xc8ef('0x97')](_0xc8ef('0x136'),util[_0xc8ef('0x98')](_0x2722ea,{'showHidden':![],'depth':null}));})[_0xc8ef('0x21')](function(){_0x78a350[_0xc8ef('0xb4')](_0x78a350[_0xc8ef('0x24')][_0x78a350['actions'][_0x5a4bee['actionid']][_0xc8ef('0xb6')]]);_0x78a350[_0xc8ef('0x26')][_0x78a350[_0xc8ef('0x12a')][_0x5a4bee['actionid']]['stateinterface']][_0xc8ef('0x12d')]=![];delete _0x78a350[_0xc8ef('0x12a')][_0x5a4bee['actionid']];unlockQueueStatus(_0x3b2095);});}else{this[_0xc8ef('0xb4')](this[_0xc8ef('0x24')][this[_0xc8ef('0x12a')][_0x5a4bee['actionid']][_0xc8ef('0xb6')]]);this[_0xc8ef('0xc1')]({'active':![],'ContactId':this['actions'][_0x5a4bee['actionid']]['ContactId'],'ListId':this[_0xc8ef('0x12a')][_0x5a4bee['actionid']][_0xc8ef('0xfb')],'VoiceQueueId':this[_0xc8ef('0x12a')][_0x5a4bee['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]['CampaignId']||undefined})['catch'](loggerCatch(_0xc8ef('0x137')));delete this['actions'][_0x5a4bee[_0xc8ef('0x12b')]];unlockQueueStatus(_0x3b2095);}}else if((strategy[this[_0xc8ef('0x24')][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]['strategy']]||_0xc8ef('0x1c'))==='rrmemory'){var _0x2a7e20;if(this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]&&!_[_0xc8ef('0x4b')](this['queueBooked'][this[_0xc8ef('0x12a')][_0x5a4bee['actionid']][_0xc8ef('0xb6')]])){if(this['queueBookedRR'][_0x78a350[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]){this[_0xc8ef('0x138')][_0x78a350[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]=this['queueBookedRR'][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]?this[_0xc8ef('0x138')][this['actions'][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]:this['queueBooked'][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]['queue']]?this[_0xc8ef('0x2f')][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]['_rr']||0x0:0x0;}this[_0xc8ef('0x2f')][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]['queue']][_0xc8ef('0x139')]=this[_0xc8ef('0x138')][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]['queue']];for(var _0x47014e=0x0;_0x47014e<this[_0xc8ef('0x2f')][this['actions'][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]][_0xc8ef('0x99')];_0x47014e+=0x1){_0x2a7e20=rr(this[_0xc8ef('0x2f')][this[_0xc8ef('0x12a')][_0x5a4bee['actionid']]['queue']]);this[_0xc8ef('0x138')][_0x78a350[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]=this['queueBooked'][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]][_0xc8ef('0x139')];if(_0x2a7e20[_0xc8ef('0xb0')]==='1'&&_0x2a7e20[_0xc8ef('0x12e')]==='0'){break;}}if(!_[_0xc8ef('0xae')](_0x2a7e20)){this[_0xc8ef('0x26')][_0x2a7e20[_0xc8ef('0x12f')]][_0xc8ef('0x13a')]=_[_0xc8ef('0x88')](this[_0xc8ef('0x26')][_0x2a7e20[_0xc8ef('0x12f')]][_0xc8ef('0x13a')])?!![]:this[_0xc8ef('0x26')][_0x2a7e20['stateinterface']]['unlockRR'];}loggerBooked['info']('[booked][RR]',_0x5a4bee['actionid'],_0xc8ef('0x13b'),JSON['stringify'](_[_0xc8ef('0xd4')](this['agents'][_0x2a7e20[_0xc8ef('0x12f')]],[_0xc8ef('0x42'),_0xc8ef('0x13a')])),_0xc8ef('0x13c'),JSON[_0xc8ef('0x4e')](_0x2a7e20[_0xc8ef('0x131')]));if(!_[_0xc8ef('0xae')](_0x2a7e20)&&_0x2a7e20[_0xc8ef('0xb0')]==='1'&&_0x2a7e20[_0xc8ef('0x12e')]==='0'&&this[_0xc8ef('0x26')][_0x2a7e20[_0xc8ef('0x12f')]][_0xc8ef('0x13a')]){this[_0xc8ef('0x26')][_0x2a7e20['stateinterface']][_0xc8ef('0x13a')]=![];this[_0xc8ef('0x2f')][_0x78a350[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]=[];this[_0xc8ef('0x23')]['run'](_0x2a7e20[_0xc8ef('0x131')],_0x2a7e20[_0xc8ef('0x12f')])[_0xc8ef('0xb2')](function(_0xe87909){logger[_0xc8ef('0x97')]('[Catch][Preview][syncQueueStatusComplete]',util[_0xc8ef('0x98')](_0xe87909,{'showHidden':![],'depth':null}));})['finally'](function(){_0x78a350[_0xc8ef('0xb4')](_0x78a350[_0xc8ef('0x24')][_0x78a350[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]['queue']]);setTimeout(function(){_0x78a350[_0xc8ef('0x26')][_0x2a7e20[_0xc8ef('0x12f')]]['unlockRR']=!![];loggerBooked[_0xc8ef('0x81')](_0xc8ef('0x13d'),_0x5a4bee[_0xc8ef('0x12b')],_0xc8ef('0x13b'),JSON[_0xc8ef('0x4e')](_[_0xc8ef('0xd4')](_0x78a350['agents'][_0x2a7e20[_0xc8ef('0x12f')]],[_0xc8ef('0x42'),'unlockRR'])),_0xc8ef('0x13c'),JSON[_0xc8ef('0x4e')](_0x2a7e20['idHopper']));},0xc7);delete _0x78a350[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]];unlockQueueStatus(_0x3b2095,_0x5a4bee['actionid']);});}else{loggerBooked['info'](_0xc8ef('0x13e'));this[_0xc8ef('0xb4')](this[_0xc8ef('0x24')][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]);this[_0xc8ef('0xc1')]({'active':![],'ContactId':this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]['ContactId'],'ListId':this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xfb')],'VoiceQueueId':this['actions'][_0x5a4bee['actionid']][_0xc8ef('0xd6')]||undefined,'CampaignId':this['actions'][_0x5a4bee['actionid']]['CampaignId']||undefined})[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x137')));delete this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]];unlockQueueStatus(_0x3b2095);}}else{loggerBooked[_0xc8ef('0x81')]('[booked][unlock2]');this['updateOriginated'](this[_0xc8ef('0x24')][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]);this[_0xc8ef('0xc1')]({'active':![],'ContactId':this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xfa')],'ListId':this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]]['ListId'],'VoiceQueueId':this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xd6')]||undefined,'CampaignId':this['actions'][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xd7')]||undefined})['catch'](loggerCatch(_0xc8ef('0x13f')));delete this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]];unlockQueueStatus(_0x3b2095);}}else{loggerBooked[_0xc8ef('0x81')](_0xc8ef('0x140'));this[_0xc8ef('0xb4')](this[_0xc8ef('0x24')][this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xb6')]]);this[_0xc8ef('0xc1')]({'active':![],'ContactId':this['actions'][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xfa')],'ListId':this[_0xc8ef('0x12a')][_0x5a4bee['actionid']]['ListId'],'VoiceQueueId':this['actions'][_0x5a4bee['actionid']]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x5a4bee[_0xc8ef('0x12b')]][_0xc8ef('0xd7')]||undefined})[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x141')));delete this[_0xc8ef('0x12a')][_0x5a4bee[_0xc8ef('0x12b')]];unlockQueueStatus(_0x3b2095);}};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x41')]=function(){var _0x23e796=this;setInterval(function(){_0x23e796[_0xc8ef('0x142')]();},0x3e8);};Dialer[_0xc8ef('0x1e')]['checkIsTrunkReachable']=function(_0x16e146){var _0x1584c1=this;return function(){if(!_0x1584c1['isTrunkReachable'](_0x16e146['Trunk'])){if(!_0x1584c1['isTrunkReachable'](_0x16e146[_0xc8ef('0x143')])){_0x16e146[_0xc8ef('0x44')]='TRUNK_IS_NOT_REACHABLE';throw _0x16e146[_0xc8ef('0x42')]+_0xc8ef('0x144');}}};};Dialer[_0xc8ef('0x1e')]['checkIfTime']=function(_0x1e7bbf,_0x1b593f,_0x57ab30,_0x5b8156){var _0x30382a=this;return function(){var _0x7388df=!![];return _0x30382a['ifTime'](_0x1e7bbf,_0x1b593f,_0x57ab30,_0x5b8156,_0x7388df);};};Dialer['prototype'][_0xc8ef('0x145')]=function(_0x4c3cf6,_0x231dea,_0x1d6c76,_0x192ad9){var _0x55bcd1=this;return function(){var _0x673d3f=![];return _0x55bcd1[_0xc8ef('0x146')](_0x4c3cf6['Intervals'],_0x231dea,_0x1d6c76,_0x192ad9,_0x673d3f);};};Dialer['prototype'][_0xc8ef('0x146')]=function(_0x2cb0a4,_0x1c28fe,_0xa3594c,_0x4f5857,_0x5e3c6c){var _0x4b14a9=[];return new BPromise(function(_0x1076e7,_0x252c20){if(!isNotNull(_0x2cb0a4)){_0x4f5857[_0xc8ef('0x44')]='INTERVAL_IS_NULL';return _0x252c20(msgResponse(_0xc8ef('0x146'),_0xc8ef('0x147'),_0xa3594c+_0xc8ef('0x148')));}if(_['isEmpty'](_0x2cb0a4)){_0x4f5857[_0xc8ef('0x44')]='INTERVAL_IS_EMPTY';return _0x252c20(msgResponse('ifTime','Failure',_0xa3594c+_0xc8ef('0x149')));}if(_0x1c28fe&&_[_0xc8ef('0x88')](config[_0xc8ef('0x14a')][_0x1c28fe])){_0x4f5857[_0xc8ef('0x44')]=_0xc8ef('0x14b');return _0x252c20(msgResponse(_0xc8ef('0x146'),_0xc8ef('0x147'),_0xa3594c+'\x20Timezone\x20unknow\x20'+_0x1c28fe));}if(_[_0xc8ef('0x14c')](_0x2cb0a4)){for(var _0x52a494=0x0;_0x52a494<_0x2cb0a4[_0xc8ef('0x99')];_0x52a494+=0x1){_0x4b14a9[_0xc8ef('0x130')](ami['Action']({'action':_0xc8ef('0x14d'),'command':util['format']('iftime\x20%s,%s',_0x2cb0a4[_0x52a494][_0xc8ef('0x14e')],!_[_0xc8ef('0x88')](config['timezones'][_0x1c28fe])?_0x1c28fe:'')})[_0xc8ef('0xba')](function(_0x356da1){return _0x356da1[_0xc8ef('0x14f')][_0xc8ef('0x150')](_0xc8ef('0x151'))>=0x0;})[_0xc8ef('0xb2')](myreject(_0x252c20)));}}else{_0x4b14a9[_0xc8ef('0x130')](ami['Action']({'action':_0xc8ef('0x14d'),'command':util[_0xc8ef('0x7c')]('iftime\x20%s,%s',_0x2cb0a4,!_[_0xc8ef('0x88')](config[_0xc8ef('0x14a')][_0x1c28fe])?_0x1c28fe:'')})[_0xc8ef('0xba')](function(_0x415a9b){return _0x415a9b[_0xc8ef('0x14f')][_0xc8ef('0x150')](_0xc8ef('0x151'))>=0x0;})[_0xc8ef('0xb2')](myreject(_0x252c20)));}BPromise[_0xc8ef('0x152')](_0x4b14a9)[_0xc8ef('0xba')](function(_0x37e6f6){var _0x37f41a=_['some'](_0x37e6f6);if(_0x37f41a){return _0x1076e7(_0x37f41a);}else{_0x4f5857[_0xc8ef('0x44')]=_0x5e3c6c?_0xc8ef('0x153'):_0xc8ef('0x154');return _0x252c20(msgResponse(_0xc8ef('0x155'),'Failure',_0xc8ef('0x156')+_0x5e3c6c+'\x20'+_0xa3594c+_0xc8ef('0x157')+util['inspect'](_0x2cb0a4,{'showHidden':![],'depth':null})+_0xc8ef('0x158')+_0x1c28fe));}})['catch'](function(_0x4381c9){return _0x252c20(msgResponse(_0xc8ef('0x146'),'Failure',JSON[_0xc8ef('0x4e')](_0x4381c9)));});});};Dialer[_0xc8ef('0x1e')]['checkDialMethod']=function(_0x4be122){var _0x3fcfb8=this;return function(){switch(_0x4be122[_0xc8ef('0x5e')]){case'progressive':freeVariablesPredictive(_0x4be122);_0x3fcfb8[_0xc8ef('0x159')](_0x4be122,0x1);break;case'power':freeVariablesPredictive(_0x4be122);_0x3fcfb8['handlePower'](_0x4be122,_0x4be122['dialPowerLevel']);break;case _0xc8ef('0x15a'):_0x3fcfb8[_0xc8ef('0x15a')](_0x4be122);break;case'booked':freeVariablesPredictive(_0x4be122);_0x3fcfb8[_0xc8ef('0x159')](_0x4be122,0x1);break;default:freeVariablesPredictive(_0x4be122);logger['error'](_0xc8ef('0x15b'),_0x4be122[_0xc8ef('0x42')],_0xc8ef('0x15c'));}};};Dialer['prototype']['launchHandleIvr']=function(_0x382976){var _0x2b72f4=this;return function(){_0x2b72f4[_0xc8ef('0x15d')](_0x382976);};};Dialer[_0xc8ef('0x1e')]['syncQueueSummary']=function(_0x160a5a){var _0x35587d=this;if(isNotPreview(_0x160a5a[_0xc8ef('0x5e')])){if(isVoiceQueueOutbound(_0x160a5a[_0xc8ef('0x5a')])&&isActive(_0x160a5a[_0xc8ef('0x15e')])){_0x160a5a[_0xc8ef('0xa1')]=!![];BPromise['resolve']()['then'](checkIsLoggedIn(_0x160a5a,_0x160a5a[_0xc8ef('0x55')]))[_0xc8ef('0xba')](checkIsActive(_0x160a5a,_0x160a5a['dialActive']))[_0xc8ef('0xba')](checkInterval(_0x160a5a))[_0xc8ef('0xba')](_0x35587d[_0xc8ef('0x15f')](_0x160a5a))['then'](_0x35587d[_0xc8ef('0x160')](_0x160a5a['dialGlobalInterval'],_0x160a5a[_0xc8ef('0x161')],_0x160a5a[_0xc8ef('0x42')],_0x160a5a))['then'](_0x35587d[_0xc8ef('0x145')](_0x160a5a['Interval'],_0x160a5a['dialTimezone'],_0x160a5a[_0xc8ef('0x42')],_0x160a5a))[_0xc8ef('0xba')](_0x35587d[_0xc8ef('0x162')](_0x160a5a))[_0xc8ef('0xb2')](loggerCatchQueueSummary(_0xc8ef('0x163'),_0x160a5a));}else{notSendMessagesQueue(_0x160a5a);}}else{freeVariablesPredictive(_0x160a5a);}};Dialer['prototype']['syncCampaigns']=function(){var _0x59aa8f=this;var _0x27e930;for(var _0x2c3fed in this['campaigns']){if(typeof this[_0xc8ef('0x25')][_0x2c3fed]!=='undefined'){_0x27e930=this[_0xc8ef('0x25')][_0x2c3fed];if(isCampaignIvr(_0x27e930[_0xc8ef('0x5a')])&&isActive(_0x27e930['active'])){_0x27e930[_0xc8ef('0xa1')]=!![];BPromise['resolve']()[_0xc8ef('0xba')](checkIsActive(_0x27e930,_0x27e930[_0xc8ef('0x7a')]))[_0xc8ef('0xba')](checkInterval(_0x27e930))[_0xc8ef('0xba')](_0x59aa8f['checkIsTrunkReachable'](_0x27e930))[_0xc8ef('0xba')](_0x59aa8f['checkIfTime'](_0x27e930['dialGlobalInterval'],_0x27e930[_0xc8ef('0x161')],_0x27e930[_0xc8ef('0x42')],_0x27e930))[_0xc8ef('0xba')](_0x59aa8f['checkIfTimeIntervals'](_0x27e930[_0xc8ef('0x47')],_0x27e930[_0xc8ef('0x161')],_0x27e930[_0xc8ef('0x42')],_0x27e930))[_0xc8ef('0xba')](_0x59aa8f[_0xc8ef('0x164')](_0x27e930))[_0xc8ef('0xb2')](loggerCatchQueueSummary(_0xc8ef('0x165'),_0x27e930));}else{notSendMessagesCampaign(_0x27e930);}}}};function getCallerIdRandom(_0x560149,_0xcc3519){var _0x377065;var _0x33611b;var _0x124162;if(_0xcc3519<=0x0){_0xcc3519=0x1;}_0x377065=new RegExp(_0xc8ef('0x166')+_0xcc3519+'}$');_0x33611b=Math[_0xc8ef('0x167')](0xa,_0xcc3519-0x1);_0x124162=Math[_0xc8ef('0x167')](0xa,_0xcc3519)-0x1;return util[_0xc8ef('0x7c')]('%s',_[_0xc8ef('0x168')](_0x560149,_0x377065,_[_0xc8ef('0x169')](_0x33611b,_0x124162)));}function extractCalleridName(_0x4fe5a5){var _0x25669d=_0x4fe5a5[_0xc8ef('0x16a')](/"(.*?)"/);return _0x25669d?_0x25669d[0x1]:_0x4fe5a5;}function extractCalleridNumber(_0x328f2b){var _0x1bd4fd=_0x328f2b[_0xc8ef('0x16a')](/<(.*?)>/);return _0x1bd4fd?_0x1bd4fd[0x1]:_0x328f2b;}Dialer[_0xc8ef('0x1e')]['actionOriginate']=function(_0x82b82e,_0x4c96f1){var _0x8afdc4=this;var _0x90204d=uuid['v4']();this['actions'][_0x90204d]=new Action(_0x82b82e,_0x4c96f1,_0x90204d);return new BPromise(function(_0x464c92,_0x57eb9f){if(_[_0xc8ef('0x88')](_0x82b82e)&&typeof _0x82b82e!==_0xc8ef('0x16b')){return _0x57eb9f(msgResponse('originate',_0xc8ef('0x147'),_0xc8ef('0x16c')));}if(_[_0xc8ef('0x88')](_0x4c96f1[_0xc8ef('0x16d')][_0xc8ef('0x16e')])||_0x4c96f1[_0xc8ef('0x16d')][_0xc8ef('0x16e')]===null){return _0x57eb9f(msgResponse(_0xc8ef('0x16f'),_0xc8ef('0x147'),_0xc8ef('0x170')));}var _0x1a0a32={'XMD-CALLERID':_0x8afdc4[_0xc8ef('0x12a')][_0x90204d][_0xc8ef('0x171')](),'XMD-AGI':_0x82b82e[_0xc8ef('0x106')]?util['format'](_0xc8ef('0x172'),ipAgi,_0x82b82e[_0xc8ef('0x106')]):'NONE','XMD-AGIAFTER':_0x82b82e[_0xc8ef('0x10e')]?util[_0xc8ef('0x7c')](_0xc8ef('0x172'),ipAgi,_0x82b82e[_0xc8ef('0x10e')]):_0xc8ef('0x173'),'XMD-QUEUE':_0x82b82e[_0xc8ef('0x5a')]===_0xc8ef('0x93')?util[_0xc8ef('0x7c')](_0xc8ef('0x174'),_0x82b82e[_0xc8ef('0x42')],_0x82b82e[_0xc8ef('0x175')]||'',_0x82b82e[_0xc8ef('0x10f')]?'c':'',_0x82b82e[_0xc8ef('0x115')]||0x3):_0xc8ef('0x173'),'XMD-CONTACTID':_0x4c96f1['ContactId'],'XMD-CDRTYPE':'dialer','CALLERID(all)':_0x8afdc4[_0xc8ef('0x12a')][_0x90204d][_0xc8ef('0x171')](),'XMD-AMD':_0x82b82e[_0xc8ef('0xe9')]?_0xc8ef('0x176'):'NONE','XMD-DESTINATION':_0xc8ef('0xe0')};if(_0x82b82e['dialAMDActive']){_0x1a0a32[_0xc8ef('0x177')]=_0x82b82e[_0xc8ef('0x178')]||0x9c4;_0x1a0a32[_0xc8ef('0x179')]=_0x82b82e['dialAMDGreeting']||0x5dc;_0x1a0a32['XMD-AMDAFTERGREETINGSILENCE']=_0x82b82e[_0xc8ef('0x17a')]||0x320;_0x1a0a32[_0xc8ef('0x17b')]=_0x82b82e[_0xc8ef('0x17c')]||0x1388;_0x1a0a32[_0xc8ef('0x17d')]=_0x82b82e[_0xc8ef('0x17e')]||0x64;_0x1a0a32['XMD-AMDBETWEENWORDSSILENCE']=_0x82b82e['dialAMDBetweenWordsSilence']||0x32;_0x1a0a32[_0xc8ef('0x17f')]=_0x82b82e[_0xc8ef('0x180')]||0x3;_0x1a0a32[_0xc8ef('0x181')]=_0x82b82e['dialAMDSilenceThreshold']||0x100;_0x1a0a32['XMD-AMDMAXIMUMWORDLENGTH']=_0x82b82e['dialAMDMaximumWordLength']||0x1388;}if(_0x82b82e[_0xc8ef('0x5a')]===_0xc8ef('0x93')){_0x1a0a32[_0xc8ef('0x182')]=_0x4c96f1[_0xc8ef('0xd6')];}else{_0x1a0a32[_0xc8ef('0x183')]=_0x4c96f1[_0xc8ef('0xd7')];}for(var _0x2756cc in _0x4c96f1[_0xc8ef('0x16d')]){if(typeof _0x4c96f1[_0xc8ef('0x16d')][_0x2756cc]!==_0xc8ef('0x9b')){if(isNotNull(_0x4c96f1[_0xc8ef('0x16d')][_0x2756cc])&&_0x2756cc!=='id'&&_0x2756cc!==_0xc8ef('0x184')&&_0x2756cc!==_0xc8ef('0x185')&&_0x2756cc!=='updatedAt'){_0x1a0a32[util[_0xc8ef('0x7c')]('%s%s','XMD-',_[_0xc8ef('0x186')](_0x2756cc))]=_0x4c96f1['Contact'][_0x2756cc];}}}var _0x538e02=_0x8afdc4[_0xc8ef('0x187')](_0x82b82e['Trunk'])?getCallerId(_0x82b82e[_0xc8ef('0x79')][_0xc8ef('0x188')],_0x82b82e['dialOriginateCallerIdName'],_0x82b82e[_0xc8ef('0x189')]>0x0?getCallerIdRandom(_0x82b82e[_0xc8ef('0x60')],_0x82b82e[_0xc8ef('0x189')]):_0x82b82e[_0xc8ef('0x60')]):getCallerId(_['isNil'](_0x82b82e[_0xc8ef('0x143')])?_0x82b82e[_0xc8ef('0x79')][_0xc8ef('0x188')]:_0x82b82e[_0xc8ef('0x143')][_0xc8ef('0x188')],_0x82b82e[_0xc8ef('0x5f')],_0x82b82e[_0xc8ef('0x189')]>0x0?getCallerIdRandom(_0x82b82e[_0xc8ef('0x60')],_0x82b82e[_0xc8ef('0x189')]):_0x82b82e[_0xc8ef('0x60')]);if(_0x538e02){_0x1a0a32[_0xc8ef('0x18a')]=_0x8afdc4[_0xc8ef('0x12a')][_0x90204d][_0xc8ef('0x18b')]=extractCalleridName(_0x538e02);_0x1a0a32['XMD-ORIGINATECALLERIDNUM']=_0x8afdc4[_0xc8ef('0x12a')][_0x90204d][_0xc8ef('0x18c')]=extractCalleridNumber(_0x538e02);}return ami['Action']({'actionid':_0x90204d,'action':_0xc8ef('0x16f'),'channel':_0x8afdc4[_0xc8ef('0x187')](_0x82b82e[_0xc8ef('0x79')])?util[_0xc8ef('0x7c')](_0xc8ef('0x18d'),_0x82b82e['Trunk']['name'],isNotNull(_0x82b82e[_0xc8ef('0x62')])?_0x82b82e[_0xc8ef('0x62')][_0xc8ef('0x18e')]()||'':'',_0x82b82e[_0xc8ef('0x18f')]>0x0?_0x4c96f1[_0xc8ef('0x16d')][_0xc8ef('0x16e')][_0xc8ef('0x190')](_0x82b82e[_0xc8ef('0x18f')]):_0x4c96f1[_0xc8ef('0x16d')]['phone']):util[_0xc8ef('0x7c')](_0xc8ef('0x18d'),_[_0xc8ef('0xae')](_0x82b82e[_0xc8ef('0x143')])?_0x82b82e['Trunk'][_0xc8ef('0x42')]:_0x82b82e['TrunkBackup']['name'],isNotNull(_0x82b82e['dialPrefix'])?_0x82b82e[_0xc8ef('0x62')][_0xc8ef('0x18e')]()||'':'',_0x82b82e['dialCutDigit']>0x0?_0x4c96f1['Contact'][_0xc8ef('0x16e')][_0xc8ef('0x190')](_0x82b82e[_0xc8ef('0x18f')]):_0x4c96f1['Contact'][_0xc8ef('0x16e')]),'callerid':_0x538e02,'Exten':_0xc8ef('0xe0'),'Context':_0xc8ef('0x191'),'Priority':'1','variable':_0x1a0a32,'timeout':(_0x82b82e[_0xc8ef('0x61')]||0x1e)*0x3e8,'async':!![],'channelid':_0x90204d})[_0xc8ef('0xba')](function(_0x4413ea){return _0x464c92(_0x4413ea);})[_0xc8ef('0xb2')](function(_0x5ccaa7){_0x82b82e[_0xc8ef('0x192')]+=0x1;var _0x5e326d=new History(_0x8afdc4[_0xc8ef('0x12a')][_0x90204d]);logger[_0xc8ef('0x97')](util[_0xc8ef('0x7c')](_0xc8ef('0x193'),JSON[_0xc8ef('0x4e')](_0x5ccaa7)));_0x5e326d['state']=0xe;_0x5e326d[_0xc8ef('0xa8')]=_0xc8ef('0x194');_0x5e326d[_0xc8ef('0x11f')]=moment()['format'](_0xc8ef('0xf9'));_0x5e326d[_0xc8ef('0x120')]=_0x5e326d[_0xc8ef('0x11f')];_0x8afdc4[_0xc8ef('0xcd')](_0x5e326d)[_0xc8ef('0xb2')](loggerCatch('[originate][error]'));_0x8afdc4[_0xc8ef('0xcc')](_0x5e326d)['catch'](loggerCatch(_0xc8ef('0x195')))['finally'](function(){delete _0x8afdc4[_0xc8ef('0x12a')][_0x90204d];return _0x57eb9f(msgResponse(_0xc8ef('0x16f'),_0xc8ef('0x4d'),_0xc8ef('0x196')));});});});};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x197')]=function(_0x14a97c){var _0x14bc30=this[_0xc8ef('0x12a')][_0x14a97c[_0xc8ef('0x12b')]];if(_0x14bc30){delete this[_0xc8ef('0x12a')][_0x14a97c['actionid']];_0x14bc30[_0xc8ef('0x114')]=moment()[_0xc8ef('0x7c')]('YYYY-MM-DD\x20HH:mm:ss');var _0x1fa70d=_0x14bc30[_0xc8ef('0x5a')]===_0xc8ef('0xb3')?this['campaigns'][_0x14bc30[_0xc8ef('0xb6')]]:this[_0xc8ef('0x24')][_0x14bc30['getQueue']()];if(!this[_0xc8ef('0xd9')](_0x14a97c[_0xc8ef('0x198')])){this['updateOriginated'](_0x1fa70d);return this[_0xc8ef('0x199')](_0x14bc30,_0x1fa70d,_0x14a97c)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x19a')));}this[_0xc8ef('0xab')][_0x14a97c[_0xc8ef('0xdd')]]=_0x14bc30;}};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x19b')]=function(_0x14aa68,_0x20c8c1,_0x39cd7a){var _0x2a1849=new History(_0x20c8c1);if(_0x2a1849['countbusyretry']+_0x2a1849[_0xc8ef('0x100')]+_0x2a1849['countnoanswerretry']+_0x2a1849['countnosuchnumberretry']+_0x2a1849[_0xc8ef('0x103')]+_0x2a1849[_0xc8ef('0xf0')]+_0x2a1849[_0xc8ef('0xed')]+_0x2a1849['countagentrejectretry']>=_0x39cd7a[_0xc8ef('0x104')]-0x1){return!![];}switch(_0x14aa68){case 0x3:if(_0x2a1849[_0xc8ef('0x101')]>=_0x39cd7a['dialNoAnswerMaxRetry']-0x1){return!![];}this[_0xc8ef('0xc1')]({'active':![],'countnoanswerretry':_0x2a1849[_0xc8ef('0x101')]+=0x1,'scheduledat':moment()['add'](_0x39cd7a[_0xc8ef('0x19c')],_0xc8ef('0x11d'))['format'](_0xc8ef('0xf9')),'ContactId':_0x2a1849['ContactId'],'ListId':_0x2a1849['ListId'],'VoiceQueueId':_0x2a1849[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x2a1849[_0xc8ef('0xd7')]||undefined})[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x19d')));break;case 0x5:if(_0x2a1849[_0xc8ef('0xef')]>=_0x39cd7a[_0xc8ef('0x19e')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countbusyretry':_0x2a1849['countbusyretry']+=0x1,'scheduledat':moment()['add'](_0x39cd7a[_0xc8ef('0x19f')],'minutes')[_0xc8ef('0x7c')](_0xc8ef('0xf9')),'ContactId':_0x2a1849[_0xc8ef('0xfa')],'ListId':_0x2a1849[_0xc8ef('0xfb')],'VoiceQueueId':_0x2a1849[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x2a1849['CampaignId']||undefined})['catch'](loggerCatch(_0xc8ef('0x1a0')));break;case 0x8:if(_0x2a1849[_0xc8ef('0x100')]>=_0x39cd7a[_0xc8ef('0x1a1')]-0x1){return!![];}this[_0xc8ef('0xc1')]({'active':![],'countcongestionretry':_0x2a1849[_0xc8ef('0x100')]+=0x1,'scheduledat':moment()[_0xc8ef('0xf7')](_0x39cd7a[_0xc8ef('0x1a2')],'minutes')[_0xc8ef('0x7c')](_0xc8ef('0xf9')),'ContactId':_0x2a1849['ContactId'],'ListId':_0x2a1849[_0xc8ef('0xfb')],'VoiceQueueId':_0x2a1849[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x2a1849['CampaignId']||undefined})[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x1a3')));break;case 0x0:if(_0x2a1849[_0xc8ef('0x102')]>=_0x39cd7a[_0xc8ef('0x1a4')]-0x1){return!![];}else{this[_0xc8ef('0xc1')]({'active':![],'countnosuchnumberretry':_0x2a1849['countnosuchnumberretry']+=0x1,'scheduledat':moment()[_0xc8ef('0xf7')](_0x39cd7a[_0xc8ef('0x1a5')],_0xc8ef('0x11d'))[_0xc8ef('0x7c')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2a1849[_0xc8ef('0xfa')],'ListId':_0x2a1849[_0xc8ef('0xfb')],'VoiceQueueId':_0x2a1849[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x2a1849[_0xc8ef('0xd7')]||undefined})[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x1a6')));}break;case 0xa:if(_0x2a1849[_0xc8ef('0x103')]>=_0x39cd7a[_0xc8ef('0x11a')]-0x1){return!![];}this[_0xc8ef('0xc1')]({'active':![],'countdropretry':_0x2a1849['countdropretry']+=0x1,'scheduledat':moment()[_0xc8ef('0xf7')](_0x39cd7a[_0xc8ef('0x11c')],'minutes')[_0xc8ef('0x7c')](_0xc8ef('0xf9')),'ContactId':_0x2a1849[_0xc8ef('0xfa')],'ListId':_0x2a1849[_0xc8ef('0xfb')],'VoiceQueueId':_0x2a1849[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x2a1849['CampaignId']||undefined})[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x11e')));break;case 0xb:if(_0x2a1849[_0xc8ef('0xf0')]>=_0x39cd7a[_0xc8ef('0x126')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countabandonedretry':_0x2a1849[_0xc8ef('0xf0')]+=0x1,'scheduledat':moment()[_0xc8ef('0xf7')](_0x39cd7a[_0xc8ef('0x127')],'minutes')['format'](_0xc8ef('0xf9')),'ContactId':_0x2a1849[_0xc8ef('0xfa')],'ListId':_0x2a1849[_0xc8ef('0xfb')],'VoiceQueueId':_0x2a1849[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x2a1849[_0xc8ef('0xd7')]||undefined})[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x128')));break;case 0x13:if(_0x2a1849[_0xc8ef('0xed')]>=_0x39cd7a['dialMachineMaxRetry']-0x1){return!![];}this[_0xc8ef('0xc1')]({'active':![],'countmachineretry':_0x2a1849['countmachineretry']+=0x1,'scheduledat':moment()[_0xc8ef('0xf7')](_0x39cd7a[_0xc8ef('0xf8')],'minutes')['format'](_0xc8ef('0xf9')),'ContactId':_0x2a1849[_0xc8ef('0xfa')],'ListId':_0x2a1849['ListId'],'VoiceQueueId':_0x2a1849['VoiceQueueId']||undefined,'CampaignId':_0x2a1849[_0xc8ef('0xd7')]||undefined})['catch'](loggerCatch('[rescheduleContact][Machine]'));break;case 0x14:if(_0x2a1849[_0xc8ef('0xf1')]>=_0x39cd7a[_0xc8ef('0x1a7')]-0x1){return!![];}this[_0xc8ef('0xc1')]({'active':![],'countagentrejectretry':_0x2a1849[_0xc8ef('0xf1')]+=0x1,'scheduledat':moment()[_0xc8ef('0xf7')](_0x39cd7a[_0xc8ef('0x1a8')],_0xc8ef('0x11d'))[_0xc8ef('0x7c')](_0xc8ef('0xf9')),'ContactId':_0x2a1849[_0xc8ef('0xfa')],'ListId':_0x2a1849[_0xc8ef('0xfb')],'VoiceQueueId':_0x2a1849[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x2a1849['CampaignId']||undefined})['catch'](loggerCatch(_0xc8ef('0x1a9')));break;default:return!![];}};Dialer['prototype'][_0xc8ef('0x199')]=function(_0x599294,_0x4e9a2f,_0x478812){var _0x5a555d=this;var _0x429b9b=new History(_0x599294);return new BPromise(function(_0x1a6f0d,_0x75af3a){if(_[_0xc8ef('0x88')](_0x4e9a2f)&&typeof _0x4e9a2f!==_0xc8ef('0x16b')){return _0x75af3a(msgResponse(_0xc8ef('0x1aa'),_0xc8ef('0x147'),_0xc8ef('0x1ab')));}if(_['isUndefined'](_0x478812)&&typeof _0x478812!==_0xc8ef('0x16b')){return _0x75af3a(msgResponse(_0xc8ef('0x1aa'),'Failure','evt\x20is\x20undefine'));}switch(_0x478812['reason']){case'0':_0x4e9a2f[_0xc8ef('0x68')]+=0x1;_0x429b9b[_0xc8ef('0xa7')]=0x0;_0x429b9b[_0xc8ef('0xa8')]=_0xc8ef('0x1ac');_0x429b9b[_0xc8ef('0x102')]+=0x1;_0x429b9b[_0xc8ef('0xee')]+=0x1;ami[_0xc8ef('0x52')]('custom:agentnosuchnumber',ut[_0xc8ef('0xe6')](_0x599294,_0xc8ef('0x1ad')));_0x5a555d[_0xc8ef('0xcd')](_0x429b9b)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x1ae')));if(_0x5a555d['checkRetriveMax'](0x0,_0x599294,_0x4e9a2f)){if(_0x429b9b['countnosuchnumberretry']>=_0x4e9a2f['dialNoSuchNumberMaxRetry']){_0x5a555d[_0xc8ef('0xf5')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1af'));}else{_0x5a555d[_0xc8ef('0xf2')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1af'));}}break;case'3':_0x4e9a2f[_0xc8ef('0x67')]+=0x1;_0x429b9b[_0xc8ef('0xa7')]=0x3;_0x429b9b[_0xc8ef('0xa8')]=_0xc8ef('0x1b0');_0x429b9b[_0xc8ef('0x101')]+=0x1;_0x429b9b[_0xc8ef('0xee')]+=0x1;ami[_0xc8ef('0x52')](_0xc8ef('0x1b1'),ut[_0xc8ef('0xe6')](_0x599294,_0xc8ef('0x1b2')));_0x5a555d[_0xc8ef('0xcd')](_0x429b9b)[_0xc8ef('0xb2')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x5a555d[_0xc8ef('0x19b')](0x3,_0x599294,_0x4e9a2f)){if(_0x429b9b[_0xc8ef('0x101')]>=_0x4e9a2f[_0xc8ef('0x1b3')]){_0x5a555d[_0xc8ef('0xf5')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1b4'));}else{_0x5a555d[_0xc8ef('0xf2')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1b4'));}}break;case'5':_0x4e9a2f[_0xc8ef('0x1b5')]+=0x1;_0x429b9b['state']=0x5;_0x429b9b[_0xc8ef('0xa8')]=_0xc8ef('0x1b6');_0x429b9b[_0xc8ef('0xef')]+=0x1;_0x429b9b[_0xc8ef('0xee')]+=0x1;ami[_0xc8ef('0x52')](_0xc8ef('0x1b7'),ut[_0xc8ef('0xe6')](_0x599294,'busy'));_0x5a555d['createHistory'](_0x429b9b)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x1b8')));if(_0x5a555d[_0xc8ef('0x19b')](0x5,_0x599294,_0x4e9a2f)){if(_0x429b9b[_0xc8ef('0xef')]>=_0x4e9a2f[_0xc8ef('0x19e')]){_0x5a555d[_0xc8ef('0xf5')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1b9'));}else{_0x5a555d[_0xc8ef('0xf2')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1b9'));}}break;case'8':_0x4e9a2f[_0xc8ef('0x64')]+=0x1;_0x429b9b['state']=0x8;_0x429b9b[_0xc8ef('0xa8')]=_0xc8ef('0x1ba');_0x429b9b[_0xc8ef('0x100')]+=0x1;_0x429b9b[_0xc8ef('0xee')]+=0x1;ami['emit'](_0xc8ef('0x1bb'),ut[_0xc8ef('0xe6')](_0x599294,_0xc8ef('0x1bc')));_0x5a555d['createHistory'](_0x429b9b)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x1bd')));if(_0x5a555d[_0xc8ef('0x19b')](0x8,_0x599294,_0x4e9a2f)){if(_0x429b9b[_0xc8ef('0x100')]>=_0x4e9a2f[_0xc8ef('0x1a1')]){_0x5a555d[_0xc8ef('0xf5')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1be'));}else{_0x5a555d[_0xc8ef('0xf2')](_0x429b9b,_0x1a6f0d,_0x75af3a,'reason\x208\x20congestion');}}break;case'11':_0x4e9a2f['outboundAbandonedCallsDay']+=0x1;_0x429b9b['state']=0xb;_0x429b9b['statedesc']=_0xc8ef('0x124');_0x429b9b[_0xc8ef('0xf0')]+=0x1;_0x429b9b[_0xc8ef('0xee')]+=0x1;_0x5a555d[_0xc8ef('0xcd')](_0x429b9b)[_0xc8ef('0xb2')](loggerCatch('[syncAgentComplete][createHistory][11]'));if(_0x5a555d[_0xc8ef('0x19b')](0xb,_0x599294,_0x4e9a2f)){if(_0x429b9b[_0xc8ef('0xf0')]>=_0x4e9a2f[_0xc8ef('0x126')]){_0x5a555d[_0xc8ef('0xf5')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1bf'));}else{_0x5a555d[_0xc8ef('0xf2')](_0x429b9b,_0x1a6f0d,_0x75af3a,'reason\x2011\x20abandoned');}}break;case'20':_0x4e9a2f[_0xc8ef('0x1c0')]+=0x1;_0x429b9b[_0xc8ef('0xa7')]=0x14;_0x429b9b['statedesc']='AgentReject';_0x429b9b['countagentrejectretry']+=0x1;_0x429b9b[_0xc8ef('0xee')]+=0x1;ami[_0xc8ef('0x52')]('custom:agentreject',ut[_0xc8ef('0xe6')](_0x599294,'agentreject'));_0x5a555d[_0xc8ef('0xcd')](_0x429b9b)[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x1c1')));if(_0x5a555d['checkRetriveMax'](0x14,_0x599294,_0x4e9a2f)){if(_0x429b9b[_0xc8ef('0xf1')]>=_0x4e9a2f[_0xc8ef('0x1a7')]){_0x5a555d['createStateFinal'](_0x429b9b,_0x1a6f0d,_0x75af3a,'reason\x2020\x20agentreject');}else{_0x5a555d[_0xc8ef('0xf2')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0xc8ef('0x1c2'));}}break;default:_0x4e9a2f[_0xc8ef('0x6a')]+=0x1;_0x429b9b[_0xc8ef('0xa7')]=0xc;_0x429b9b['statedesc']=_0x478812[_0xc8ef('0x10b')];_0x5a555d[_0xc8ef('0xcd')](_0x429b9b)['catch'](loggerCatch(_0xc8ef('0x1c3')));if(_0x5a555d[_0xc8ef('0x19b')](_0x478812[_0xc8ef('0x10b')],_0x599294,_0x4e9a2f)){if(_0x429b9b[_0xc8ef('0xef')]+_0x429b9b['countcongestionretry']+_0x429b9b[_0xc8ef('0x101')]+_0x429b9b[_0xc8ef('0x102')]+_0x429b9b['countdropretry']+_0x429b9b[_0xc8ef('0xf0')]+_0x429b9b['countmachineretry']+_0x429b9b[_0xc8ef('0xf1')]>=_0x4e9a2f[_0xc8ef('0x104')]){_0x5a555d[_0xc8ef('0xf2')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0x478812['reason']);}else{_0x5a555d[_0xc8ef('0xf5')](_0x429b9b,_0x1a6f0d,_0x75af3a,_0x478812[_0xc8ef('0x10b')]);}}}});};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xf2')]=function(_0x35176e,_0x4987ea,_0x273672,_0xb88912){var _0x1789e2=new Final(_0x35176e);_0x1789e2['state']=0xf;_0x1789e2['statedesc']=_0xc8ef('0x1c4');this[_0xc8ef('0xf5')](_0x1789e2,_0x4987ea,_0x273672,_0xb88912);};Dialer[_0xc8ef('0x1e')][_0xc8ef('0xf5')]=function(_0x531147,_0x47fcd1,_0x528c26,_0xb1766a){this[_0xc8ef('0xcc')](_0x531147)['then'](function(){return _0x47fcd1(msgResponse(_0xc8ef('0x1aa'),_0xc8ef('0xda'),_0xb1766a));})[_0xc8ef('0xb2')](function(){return _0x528c26(msgResponse(_0xc8ef('0x1c5'),_0xc8ef('0x147'),'contact\x20not\x20moved'));});};Dialer[_0xc8ef('0x1e')]['predictive']=function(_0x3d8540){var _0x3975de=_0x3d8540['dialPredictiveOptimizationPercentage']/0x64;var _0x142bf5=_0x3d8540[_0xc8ef('0x116')]/(_0x3d8540[_0xc8ef('0x116')]+_0x3d8540[_0xc8ef('0xe2')]);var _0x1fce93=Math[_0xc8ef('0x1c6')](_0x3d8540[_0xc8ef('0x73')]*(_0x3d8540[_0xc8ef('0x1c7')]/0x64));var _0x1485bd=Math[_0xc8ef('0x1c6')](_0x3d8540['predictiveIntervalAvailable']*(_0x3d8540[_0xc8ef('0x1c8')]/0x64));var _0x19b4a7=_0x3d8540[_0xc8ef('0x54')]+_0x3d8540['talking'];var _0x57d3e2=Math[_0xc8ef('0x1c9')](_0x3d8540[_0xc8ef('0x75')]*_0x3d8540[_0xc8ef('0x77')]*_0x3d8540[_0xc8ef('0x70')]*_0x3d8540[_0xc8ef('0x71')]);if(_[_0xc8ef('0x88')](_0x3d8540[_0xc8ef('0x2d')])){if(!_['isUndefined'](_0x3d8540[_0xc8ef('0x2c')])){_0x3d8540['startPredictive']=undefined;loggerPredictive[_0xc8ef('0x97')](_0xc8ef('0x1ca'),_0xc8ef('0x1cb'));}if(!_[_0xc8ef('0x88')](_0x3d8540['handlePredictive'])){loggerPredictive[_0xc8ef('0x97')]('[startMethodPredictive][StartProgressive]',_0xc8ef('0x1cc'));clearInterval(_0x3d8540['handlePredictive']);_0x3d8540['handlePredictive']=undefined;}_0x3d8540[_0xc8ef('0x2d')]=moment()[_0xc8ef('0x7c')](_0xc8ef('0xf9'));loggerPredictive['info'](_0x3d8540['name'],_0xc8ef('0x1cd'),_0x3d8540[_0xc8ef('0x2d')]);this[_0xc8ef('0x159')](_0x3d8540,0x1);}else if(ifInterval(_0x3d8540['dialPredictiveInterval'],_0x3d8540[_0xc8ef('0x2d')])){this[_0xc8ef('0x159')](_0x3d8540,0x1);loggerPredictiveCalls[_0xc8ef('0x81')](_0xc8ef('0x1ce'),_0x3d8540['startProgressive'],_0x3d8540[_0xc8ef('0x42')]);_0x3d8540[_0xc8ef('0x75')]=0x0;_0x3d8540[_0xc8ef('0x6f')]=0x0;}else if(_0x3975de<_0x142bf5&&_0x3d8540[_0xc8ef('0x1cf')]===_0xc8ef('0x1d0')){freeVariablesPredictive(_0x3d8540);loggerPredictive['info'](_0xc8ef('0x1d1'),_0xc8ef('0x1d2'),_0x142bf5,_0xc8ef('0x2d'),_0x3d8540[_0xc8ef('0x42')]);}else if(_0x57d3e2<_0x3d8540[_0xc8ef('0x6f')]&&_0x3d8540[_0xc8ef('0x1cf')]===_0xc8ef('0x1d0')){freeVariablesPredictive(_0x3d8540);loggerPredictive['info']('[stopMethodPredictive][ReStartProgressive][ExceededDropInterval]',_0xc8ef('0x1d3'),_0x57d3e2,'Drop\x20in\x20this\x20interval',_0x3d8540[_0xc8ef('0x6f')],_0xc8ef('0x2d'),_0x3d8540['name']);}else if(!ifInterval(_0x3d8540['dialPredictiveInterval'],_0x3d8540[_0xc8ef('0x2d')])&&_[_0xc8ef('0x88')](_0x3d8540[_0xc8ef('0x2c')])&&!_[_0xc8ef('0x88')](_0x3d8540[_0xc8ef('0x2d')])){_0x3d8540[_0xc8ef('0x2c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0xc8ef('0x81')](_0x3d8540['name'],_0xc8ef('0x1d4'),_0x3d8540[_0xc8ef('0x2c')]);this[_0xc8ef('0xbe')](_0x3d8540[_0xc8ef('0x1d5')])[_0xc8ef('0xba')](this[_0xc8ef('0x1d6')](_0x3d8540))[_0xc8ef('0xba')](mergeDataErlangB(_0x3d8540))[_0xc8ef('0xba')](this[_0xc8ef('0x1d7')](_0x3d8540))[_0xc8ef('0xb2')](loggerCatchPredictive('Predictive\x20after\x20first\x20interval',_0x3d8540));}else if(!ifInterval(_0x3d8540[_0xc8ef('0x1d5')],_0x3d8540[_0xc8ef('0x2c')])){_0x3d8540[_0xc8ef('0x6f')]=0x0;_0x3d8540[_0xc8ef('0x2c')]=moment()[_0xc8ef('0x7c')](_0xc8ef('0xf9'));loggerPredictive[_0xc8ef('0x81')](_0x3d8540[_0xc8ef('0x42')],'recalculate\x20predictive\x20at',_0x3d8540[_0xc8ef('0x2c')]);clearInterval(_0x3d8540[_0xc8ef('0x92')]);_0x3d8540[_0xc8ef('0x92')]=undefined;this[_0xc8ef('0xbe')](_0x3d8540[_0xc8ef('0x1d5')])[_0xc8ef('0xba')](this[_0xc8ef('0x1d6')](_0x3d8540))['then'](mergeDataErlangB(_0x3d8540))[_0xc8ef('0xba')](this['startMethodPredictive'](_0x3d8540))[_0xc8ef('0xb2')](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x3d8540));}else if(_0x3d8540['predictiveIntervalAvailable']&&_0x19b4a7<_0x3d8540[_0xc8ef('0x73')]-_0x1485bd){freeVariablesPredictive(_0x3d8540);loggerPredictive[_0xc8ef('0x81')](_0x3d8540[_0xc8ef('0x42')],_0xc8ef('0x1d8'),_0x19b4a7,_0xc8ef('0x1d9'),_0x3d8540[_0xc8ef('0x73')],'-',_0x1485bd,'=',_0x3d8540[_0xc8ef('0x73')]-_0x1485bd,')');}else if(_0x3d8540[_0xc8ef('0x73')]&&_0x19b4a7>_0x3d8540[_0xc8ef('0x73')]+_0x1fce93){freeVariablesPredictive(_0x3d8540);loggerPredictive[_0xc8ef('0x81')](_0x3d8540[_0xc8ef('0x42')],_0xc8ef('0x1d8'),_0x19b4a7,_0xc8ef('0x1da'),_0x3d8540[_0xc8ef('0x73')],'+',_0x1fce93,'=',_0x3d8540[_0xc8ef('0x73')]+_0x1fce93,')');}};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x1d6')]=function(_0x2fcb42){var _0x1e1054=this;return function(_0x2555ac){return new BPromise(function(_0x2d94bd,_0x28b19a){_[_0xc8ef('0x91')](_0x2fcb42,_0x2555ac[0x0]);if(checkGetDataPredictive(_0x2555ac[0x0])){var _0x1b9db1=_0x2fcb42[_0xc8ef('0x73')]=_0x2fcb42[_0xc8ef('0x59')]+_0x2fcb42[_0xc8ef('0x54')];var _0x518b2f=_0x2fcb42[_0xc8ef('0x1d5')]*0x3c;var _0x3c3ec9=_0x2555ac[0x0][_0xc8ef('0x87')]+_0x2555ac[0x0][_0xc8ef('0x6c')];var _0x310c6e=(_0x2555ac[0x0][_0xc8ef('0x6b')]+_0x2555ac[0x0][_0xc8ef('0x84')]+_0x2555ac[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x2555ac[0x0][_0xc8ef('0x74')];_0x2fcb42[_0xc8ef('0x70')]=_0x310c6e>0x0?_0x310c6e:0x1;switch(_0x2fcb42['dialPredictiveOptimization']){case _0xc8ef('0x1d0'):var _0x444f67=_0x2fcb42[_0xc8ef('0x1db')]/0x64;return _0x1e1054[_0xc8ef('0x1dc')](_0x1b9db1,_0x518b2f,_0x3c3ec9,_0x310c6e,_0x444f67)['then'](function(_0x1d89bf){return _0x2d94bd(_0x1d89bf);});case _0xc8ef('0x1dd'):var _0x27d972=_0x2fcb42[_0xc8ef('0x1db')]/0x64;return _0x1e1054['busyFactor'](_0x1b9db1,_0x518b2f,_0x3c3ec9,_0x310c6e,_0x27d972)['then'](function(_0x448ef9){return _0x2d94bd(_0x448ef9);});default:return _0x28b19a(msgResponse('[getDataPredictive]',_0xc8ef('0x147'),_0xc8ef('0x1de')));}}else{return _0x28b19a(msgResponse('[getDataPredictive]','Failure','check\x20failure'));}});};};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x1df')]=function(_0x58f576){var _0x14497c=this;return function(_0x1f7fd7){return new BPromise(function(_0x27e138,_0x481f1f){_[_0xc8ef('0x91')](_0x58f576,_0x1f7fd7[0x0]);if(checkGetDataPredictive(_0x1f7fd7[0x0])){loggerPredictive[_0xc8ef('0x81')](JSON[_0xc8ef('0x4e')](_0x1f7fd7[0x0]));if(_0x58f576[_0xc8ef('0x1cf')]===_0xc8ef('0x1d0')){return _0x14497c[_0xc8ef('0xca')](_0x58f576['id'])['then'](function(_0x30fdc5){var _0x5eca1e=_0x58f576['loggedIn']-_0x30fdc5[0x0]['outboundQueuePauses'];var _0x4e4e90=_0x58f576[_0xc8ef('0x1d5')]*0x3c;var _0x3c7307=_0x1f7fd7[0x0][_0xc8ef('0x87')]+_0x1f7fd7[0x0]['predictiveIntervalAvgHoldtime'];var _0x151bd5=(_0x1f7fd7[0x0][_0xc8ef('0x6b')]+_0x1f7fd7[0x0][_0xc8ef('0x84')]+_0x1f7fd7[0x0][_0xc8ef('0x6d')])/_0x1f7fd7[0x0][_0xc8ef('0x74')];var _0xd8c1de=_0x58f576[_0xc8ef('0x1db')]/0x64;_0x58f576['predictiveIntervalPauses']=_0x30fdc5[0x0][_0xc8ef('0x1e0')]||0x0;_0x58f576[_0xc8ef('0x70')]=_0x151bd5>0x0?_0x151bd5:0x1;return _0x14497c[_0xc8ef('0x1dc')](_0x5eca1e,_0x4e4e90,_0x3c7307,_0x151bd5,_0xd8c1de);})[_0xc8ef('0xba')](function(_0x496e2a){return _0x27e138(_0x496e2a);})[_0xc8ef('0xb2')](function(_0x2f5370){return _0x481f1f(msgResponse(_0xc8ef('0x1e1'),'Failure',JSON[_0xc8ef('0x4e')](_0x2f5370)));});}if(_0x58f576[_0xc8ef('0x1cf')]==='agentBusyFactor'){return _0x14497c[_0xc8ef('0xca')](_0x58f576['id'])[_0xc8ef('0xba')](function(_0x5799e6){var _0x5700d0=_0x58f576[_0xc8ef('0x55')]-_0x5799e6[0x0][_0xc8ef('0x1e0')];var _0xdc981f=_0x58f576['dialPredictiveInterval']*0x3c;var _0x2c39da=_0x1f7fd7[0x0][_0xc8ef('0x87')]+_0x1f7fd7[0x0][_0xc8ef('0x6c')];var _0x20677d=(_0x1f7fd7[0x0][_0xc8ef('0x6b')]+_0x1f7fd7[0x0][_0xc8ef('0x84')]+_0x1f7fd7[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x1f7fd7[0x0][_0xc8ef('0x74')];var _0x42ddef=_0x58f576[_0xc8ef('0x1db')]/0x64;_0x58f576[_0xc8ef('0x72')]=_0x5799e6[0x0][_0xc8ef('0x1e0')]||0x0;_0x58f576[_0xc8ef('0x70')]=_0x20677d>0x0?_0x20677d:0x1;return _0x14497c[_0xc8ef('0x1e2')](_0x5700d0,_0xdc981f,_0x2c39da,_0x20677d,_0x42ddef);})[_0xc8ef('0xba')](function(_0x10bf06){return _0x27e138(_0x10bf06);})[_0xc8ef('0xb2')](function(_0x36a6c3){return _0x481f1f(msgResponse(_0xc8ef('0x1e1'),_0xc8ef('0x147'),JSON['stringify'](_0x36a6c3)));});}}else{return _0x481f1f(msgResponse(_0xc8ef('0x1e3'),_0xc8ef('0x147'),'check\x20failure'));}});};};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x1d7')]=function(_0x59c6fa){var _0x1b8b20=this;return function(){var _0x290fa5=0x0;var _0x23b331=Math[_0xc8ef('0x1c9')](_0x59c6fa[_0xc8ef('0x76')]*0x3e8);if(_0x23b331>0x0){_0x23b331=_0x23b331<0x64?0x64:_0x23b331;loggerPredictive['info'](_0x59c6fa[_0xc8ef('0x42')],_0xc8ef('0x1e4'),_0x23b331,'milliseconds');_0x59c6fa[_0xc8ef('0x92')]=setInterval(function(){_0x1b8b20[_0xc8ef('0x92')](_0x59c6fa);loggerPredictiveCalls[_0xc8ef('0x81')](_0xc8ef('0x1e5'),_0x290fa5+=0x1);},_0x23b331);}else{loggerPredictive['info'](_0x59c6fa['name'],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0xc8ef('0x1e')][_0xc8ef('0x1e6')]=function(_0x50e1cb,_0x3c0675){var _0x4aaa6a=this;return function(_0x25584a){if(_[_0xc8ef('0x4b')](_0x25584a)){if(_['isNil'](_0x3c0675[_0xc8ef('0xd5')])||!_0x3c0675[_0xc8ef('0x1e7')]){if(_0x50e1cb[_0xc8ef('0x5e')]===_0xc8ef('0x9')){_0x50e1cb[_0xc8ef('0x132')]=_[_0xc8ef('0x88')](_0x50e1cb['queueStatusComplete'])?!![]:_0x50e1cb[_0xc8ef('0x132')];var _0x4e9d84=uuid['v4']();_0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84]=new Action(_0x50e1cb,_0x3c0675,_0x4e9d84);loggerBooked['info'](_0xc8ef('0x1e8'),_0x4e9d84,_0xc8ef('0x1e9'),JSON[_0xc8ef('0x4e')](_0x50e1cb[_0xc8ef('0x132')]),_0xc8ef('0x1ea'),_0x50e1cb['name']);if(_0x50e1cb['queueStatusComplete']){_0x50e1cb[_0xc8ef('0x132')]=![];_0x4aaa6a[_0xc8ef('0x2f')][_0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84][_0xc8ef('0xb6')]]=[];ami['Action']({'actionid':_0x4e9d84,'action':_0xc8ef('0x1eb'),'queue':_0x50e1cb[_0xc8ef('0x42')]})[_0xc8ef('0xb2')](function(){_0x4aaa6a[_0xc8ef('0xb4')](_0x50e1cb);_0x4aaa6a[_0xc8ef('0xc1')]({'active':![],'ContactId':_0x4aaa6a['actions'][_0x4e9d84][_0xc8ef('0xfa')],'ListId':_0x4aaa6a['actions'][_0x4e9d84][_0xc8ef('0xfb')],'VoiceQueueId':_0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84][_0xc8ef('0xd6')]||undefined,'CampaignId':_0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84][_0xc8ef('0xd7')]||undefined})['catch'](loggerCatch(_0xc8ef('0x1ec')));delete _0x4aaa6a['actions'][_0x4e9d84];});}else{loggerBooked[_0xc8ef('0x81')]('[booked][checkContactBlack][else]',JSON[_0xc8ef('0x4e')](_0x50e1cb[_0xc8ef('0x132')]),_0xc8ef('0x1ea'),_0x50e1cb[_0xc8ef('0x42')]);_0x4aaa6a[_0xc8ef('0xb4')](_0x50e1cb);_0x4aaa6a['rescheduleContact']({'active':![],'ContactId':_0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84][_0xc8ef('0xfa')],'ListId':_0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84][_0xc8ef('0xfb')],'VoiceQueueId':_0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84][_0xc8ef('0xd6')]||undefined,'CampaignId':_0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84][_0xc8ef('0xd7')]||undefined})['catch'](loggerCatch(_0xc8ef('0x1ec')));delete _0x4aaa6a[_0xc8ef('0x12a')][_0x4e9d84];}}else{return _0x4aaa6a[_0xc8ef('0x1ed')](_0x50e1cb,_0x3c0675);}}else{if(getDiff(_0x3c0675[_0xc8ef('0x1ee')])<_0x50e1cb[_0xc8ef('0x1ef')]*0x3c){if(_0x3c0675[_0xc8ef('0x1f0')]&&!_0x3c0675['Agent'][_0xc8ef('0x1f1')]){_0x4aaa6a['preview']['run'](_0x3c0675['id'])[_0xc8ef('0x21')](function(){_0x4aaa6a[_0xc8ef('0xb4')](_0x50e1cb);});}else{_0x4aaa6a[_0xc8ef('0xc3')]({'active':![]},_0x3c0675['id'],0x1)[_0xc8ef('0x21')](function(){_0x4aaa6a['updateOriginated'](_0x50e1cb);});}}else{_0x50e1cb[_0xc8ef('0x69')]+=0x1;_0x4aaa6a[_0xc8ef('0xb4')](_0x50e1cb);if(_0x50e1cb[_0xc8ef('0x1f2')]){_0x4aaa6a['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x3c0675[_0xc8ef('0xfa')],'ListId':_0x3c0675[_0xc8ef('0xfb')],'VoiceQueueId':_0x3c0675[_0xc8ef('0xd6')]||undefined,'CampaignId':_0x3c0675[_0xc8ef('0xd7')]||undefined})[_0xc8ef('0xb2')](loggerCatch('[rescheduleContact][dialRecallInQueue]'));_0x4aaa6a[_0xc8ef('0xcd')](createObjHistory(_0x50e1cb,_0x3c0675,_0xc8ef('0x1f3'),0x17,_0xc8ef('0x1f4')))[_0xc8ef('0xb2')](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x4aaa6a[_0xc8ef('0xd3')](createObjHistory(_0x50e1cb,_0x3c0675,_0xc8ef('0x1f5'),0x16,_0xc8ef('0x1f6')),_0xc8ef('0x1f7'),_0xc8ef('0x1f8'));}}}}else{_0x50e1cb['outboundBlacklistCallsDay']+=0x1;_0x4aaa6a[_0xc8ef('0xd3')](createObjHistory(_0x50e1cb,_0x3c0675,_0xc8ef('0x1f9'),0xd,'Blacklist'),_0xc8ef('0x1fa'),'[Originate][MoveBlacklist]');throw _0xc8ef('0x1fb');}};};Dialer['prototype']['handleIvr']=function(_0x520bd2){var _0x3ca2df=this;var _0x4a1041=_0x520bd2[_0xc8ef('0x1fc')]-_0x520bd2[_0xc8ef('0x9a')]-_0x520bd2['temp'];emitCampaignSummary(_0x520bd2);if(_0x4a1041>0x0){if(_0x4a1041>this[_0xc8ef('0x28')]){_0x4a1041=this['maxNumberOriginate'];}_0x520bd2[_0xc8ef('0xc6')]+=_0x4a1041;this['getContactDialerIvr'](_0x520bd2['id'],_0x4a1041,_0x520bd2[_0xc8ef('0x1fd')],_0x520bd2)[_0xc8ef('0xba')](function(_0x4d106a){_0x520bd2[_0xc8ef('0xc6')]-=_0x4a1041;_0x520bd2[_0xc8ef('0xc6')]=_0x520bd2['temp']>0x0?_0x520bd2[_0xc8ef('0xc6')]:0x0;if(!checkContactEmpty(_0x4d106a)){_0x520bd2[_0xc8ef('0x44')]=_0xc8ef('0x9e');logger[_0xc8ef('0x81')](_0xc8ef('0x1fe')+_0x520bd2[_0xc8ef('0x42')]);}else{_0x520bd2[_0xc8ef('0x9a')]+=_0x4d106a['length'];_0x520bd2[_0xc8ef('0x44')]='RUNNING';for(var _0x35fa82=0x0;_0x35fa82<_0x4d106a[_0xc8ef('0x99')];_0x35fa82+=0x1){_0x520bd2[_0xc8ef('0x1ff')]+=0x1;if(_[_0xc8ef('0xae')](_0x4d106a[_0x35fa82])||_[_0xc8ef('0xae')](_0x4d106a[_0x35fa82][_0xc8ef('0x16d')])||_['isNil'](_0x4d106a[_0x35fa82][_0xc8ef('0x16d')][_0xc8ef('0x16e')])){_0x3ca2df[_0xc8ef('0xd1')](_0xc8ef('0x200'),_0x520bd2,_0x4d106a[_0x35fa82]);}else{_0x3ca2df[_0xc8ef('0xbc')](_[_0xc8ef('0xd4')](_0x4d106a[_0x35fa82],[_0xc8ef('0xd7'),_0xc8ef('0x201')]))[_0xc8ef('0xba')](_0x3ca2df[_0xc8ef('0x1e6')](_0x520bd2,_0x4d106a[_0x35fa82]))[_0xc8ef('0xb2')](_0x3ca2df[_0xc8ef('0xd0')](_0xc8ef('0x202'),_0x520bd2));}}}})['catch'](loggerGetContactDialer(_0xc8ef('0x203'),_0x520bd2,_0x4a1041));}};Dialer['prototype']['handlePower']=function(_0x486c12,_0x41aff0){var _0x4d88a1=this;var _0x507763=[];var _0x1767ff=_0x41aff0>=0x1?_0x41aff0:0x1;if(_0x486c12[_0xc8ef('0x5e')]==='booked'){_0x1767ff=0x1;}var _0x5943eb=Math[_0xc8ef('0x1c9')](_0x486c12['available']*_0x1767ff)-_0x486c12[_0xc8ef('0x9a')]-_0x486c12[_0xc8ef('0xc6')];emitVoiceQueueSummary(_0x486c12);if(_0x486c12[_0xc8ef('0x204')]>0x0){var _0x99da77=_0x486c12[_0xc8ef('0x204')]-_0x486c12[_0xc8ef('0x9a')]-_0x486c12['talking']-_0x486c12[_0xc8ef('0xc6')]-_0x486c12[_0xc8ef('0xa0')];if(_0x5943eb>_0x99da77){_0x5943eb=_0x99da77;}}if(_0x5943eb>0x0){if(_0x486c12[_0xc8ef('0x5e')]===_0xc8ef('0x9')){_0x5943eb=0x1;}if(_0x5943eb>this[_0xc8ef('0x28')]){_0x5943eb=this[_0xc8ef('0x28')];}_0x486c12['temp']+=_0x5943eb;for(var _0x174f16 in this[_0xc8ef('0x26')]){if(typeof this[_0xc8ef('0x26')][_0x174f16]!=='undefined'){if(this[_0xc8ef('0x26')][_0x174f16][_0xc8ef('0xa7')]===_0xc8ef('0x205')&&this['agents'][_0x174f16][_0xc8ef('0xb0')]===_0xc8ef('0x206')){_0x507763[_0xc8ef('0x130')](this['agents'][_0x174f16]['id']);}}}this['getContactDialer'](_0x486c12['id'],_0x507763,_0x5943eb,_0x486c12[_0xc8ef('0x1fd')],_0x486c12)[_0xc8ef('0xba')](function(_0x5d5fce){_0x486c12[_0xc8ef('0xc6')]-=_0x5943eb;_0x486c12[_0xc8ef('0xc6')]=_0x486c12['temp']>0x0?_0x486c12[_0xc8ef('0xc6')]:0x0;if(!checkContactEmpty(_0x5d5fce)){_0x4d88a1[_0xc8ef('0xb8')](_0x486c12)[_0xc8ef('0xba')](sendMessageReschedule(_0x486c12))['catch'](loggerCatch('[countReScheduled]\x20'));}else{_0x486c12[_0xc8ef('0x9a')]+=_0x5d5fce['length'];_0x486c12['message']=_0x486c12[_0xc8ef('0x5e')]===_0xc8ef('0x9')?'ACTIVE':_0xc8ef('0x207');for(var _0x4496d5=0x0;_0x4496d5<_0x5d5fce[_0xc8ef('0x99')];_0x4496d5+=0x1){if(_[_0xc8ef('0xae')](_0x5d5fce[_0x4496d5])||_[_0xc8ef('0xae')](_0x5d5fce[_0x4496d5][_0xc8ef('0x16d')])||_['isNil'](_0x5d5fce[_0x4496d5][_0xc8ef('0x16d')][_0xc8ef('0x16e')])){_0x4d88a1[_0xc8ef('0xd1')]('[actionOriginate]\x20',_0x486c12,_0x5d5fce[_0x4496d5]);}else{_0x4d88a1[_0xc8ef('0xbb')](_[_0xc8ef('0xd4')](_0x5d5fce[_0x4496d5],[_0xc8ef('0xd6'),_0xc8ef('0x201')]))[_0xc8ef('0xba')](_0x4d88a1[_0xc8ef('0x1e6')](_0x486c12,_0x5d5fce[_0x4496d5]))[_0xc8ef('0xb2')](_0x4d88a1[_0xc8ef('0xd0')](_0xc8ef('0x200'),_0x486c12));}}}})[_0xc8ef('0xb2')](loggerGetContactDialer('[getContactDialer2]',_0x486c12,_0x5943eb));}};Dialer[_0xc8ef('0x1e')]['handlePredictive']=function(_0xd2f9db){if(_0xd2f9db['dialLimitQueue']>0x0){var _0x5d7853=_0xd2f9db[_0xc8ef('0x204')]-_0xd2f9db['originated']-_0xd2f9db['talking'];if(_0x5d7853>0x0){this[_0xc8ef('0x208')](_0xd2f9db);}else{loggerPredictiveCalls[_0xc8ef('0x81')]('[handlePredictive][limitChannel]');}}else{this[_0xc8ef('0x208')](_0xd2f9db);}};Dialer[_0xc8ef('0x1e')]['tryOriginatePredictive']=function(_0x5458f5){var _0x224b58=this;var _0x492bdf=[];_0x5458f5[_0xc8ef('0x9a')]+=0x1;for(var _0x1c92b4 in this[_0xc8ef('0x26')]){if(typeof this[_0xc8ef('0x26')][_0x1c92b4]!==_0xc8ef('0x9b')){if(this['agents'][_0x1c92b4]['state']===_0xc8ef('0x205')&&this[_0xc8ef('0x26')][_0x1c92b4][_0xc8ef('0xb0')]==='reachable'){_0x492bdf[_0xc8ef('0x130')](this['agents'][_0x1c92b4]['id']);}}}this[_0xc8ef('0xc5')](_0x5458f5['id'],_0x492bdf,0x1,_0x5458f5[_0xc8ef('0x1fd')],_0x5458f5)['then'](function(_0x1ca7d4){if(!checkContactEmpty(_0x1ca7d4)){checkContactLowerLimitOriginate(_0x5458f5,0x1,0x0);_0x224b58[_0xc8ef('0xb8')](_0x5458f5)[_0xc8ef('0xba')](sendMessageReschedule(_0x5458f5))[_0xc8ef('0xb2')](loggerCatch(_0xc8ef('0x209')));}else{_0x5458f5['message']=_0xc8ef('0x207');if(_['isNil'](_0x1ca7d4[0x0])||_['isNil'](_0x1ca7d4[0x0]['Contact'])||_['isNil'](_0x1ca7d4[0x0][_0xc8ef('0x16d')][_0xc8ef('0x16e')])){_0x224b58[_0xc8ef('0xd1')](_0xc8ef('0x200'),_0x5458f5,_0x1ca7d4[0x0]);}else{_0x224b58[_0xc8ef('0xbb')](_['pick'](_0x1ca7d4[0x0],['VoiceQueueId',_0xc8ef('0x201')]))['then'](_0x224b58[_0xc8ef('0x1e6')](_0x5458f5,_0x1ca7d4[0x0]))[_0xc8ef('0xb2')](_0x224b58[_0xc8ef('0xd0')](_0xc8ef('0x20a'),_0x5458f5));}}})['catch'](loggerGetContactDialer(_0xc8ef('0x20b'),_0x5458f5,0x1));emitVoiceQueueSummary(_0x5458f5);};Dialer['prototype'][_0xc8ef('0x1dc')]=function(_0x1041d1,_0x3094b4,_0xe513a2,_0x5bf4ac,_0x1fa83e,_0x5c391d){loggerPredictive['info'](_0xc8ef('0x20c'));loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x20d'),_0x1041d1);loggerPredictive['info'](_0xc8ef('0x20e'),_0x3094b4);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x20f'),_0xe513a2);loggerPredictive[_0xc8ef('0x81')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5bf4ac);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x210'),_0x1fa83e);loggerPredictive[_0xc8ef('0x81')]('---------------------------');return new BPromise(function(_0x19ad2f,_0x1db3a4){if(_0x1041d1<=0x0||isNaN(_0x1041d1)){return _0x1db3a4(msgResponse(_0xc8ef('0x211'),_0xc8ef('0x4d'),_0xc8ef('0x212')+_0x1041d1));}if(_0xe513a2<=0x0||isNaN(_0xe513a2)){return _0x1db3a4(msgResponse(_0xc8ef('0x211'),_0xc8ef('0x4d'),_0xc8ef('0x213')+_0xe513a2));}if(_0x5bf4ac<=0x0||isNaN(_0x5bf4ac)){return _0x1db3a4(msgResponse(_0xc8ef('0x211'),_0xc8ef('0x4d'),_0xc8ef('0x214')+_0x5bf4ac));}if(_0x3094b4<=0x0||isNaN(_0x3094b4)){return _0x1db3a4(msgResponse(_0xc8ef('0x211'),_0xc8ef('0x4d'),_0xc8ef('0x215')+_0x3094b4));}if(_0x1fa83e<=0x0||isNaN(_0x1fa83e)){return _0x1db3a4(msgResponse(_0xc8ef('0x211'),'Error',_0xc8ef('0x216')+_0x1fa83e));}_0x5c391d=_0x5c391d||0x0;var _0x159cda=0x1/_0xe513a2;var _0xa2f2ea=0x0;var _0x276518=0x0;var _0x2be57a=0x0;var _0x180de1=0x0;for(var _0x2c901f=0x0;_0x2be57a<_0x1fa83e;_0x2c901f+=0x1){_0x276518=_0x2c901f/_0x3094b4;_0xa2f2ea=(_0x5bf4ac*_0x276518+_0x5c391d)/_0x159cda;_0x2be57a=erlangb(_0xa2f2ea,_0x1041d1);_0x180de1=_0xa2f2ea/_0x1041d1*(0x1-erlangb(_0xa2f2ea,_0x1041d1));}return _0x19ad2f({'erlangCalls':_0x2c901f,'erlangCallToSecond':_0x3094b4/_0x2c901f,'erlangAbandonmentRate':_0x2be57a,'erlangBusyFactor':_0x180de1});});};Dialer['prototype'][_0xc8ef('0x1e2')]=function(_0x5f22e0,_0x4781c7,_0x400fcb,_0x4ccf1e,_0x8ee20c,_0xadff31){loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x217'));loggerPredictive[_0xc8ef('0x81')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5f22e0);loggerPredictive[_0xc8ef('0x81')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4781c7);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x20f'),_0x400fcb);loggerPredictive['info'](_0xc8ef('0x218'),_0x4ccf1e);loggerPredictive[_0xc8ef('0x81')](_0xc8ef('0x219'),_0x8ee20c);loggerPredictive[_0xc8ef('0x81')]('---------------------------');return new BPromise(function(_0x19d62e,_0x137965){if(_0x5f22e0<=0x0||isNaN(_0x5f22e0)){return _0x137965(msgResponse(_0xc8ef('0x21a'),_0xc8ef('0x4d'),_0xc8ef('0x212')+_0x5f22e0));}if(_0x400fcb<=0x0||isNaN(_0x400fcb)){return _0x137965(msgResponse(_0xc8ef('0x21a'),_0xc8ef('0x4d'),_0xc8ef('0x213')+_0x400fcb));}if(_0x4ccf1e<=0x0||isNaN(_0x4ccf1e)){return _0x137965(msgResponse(_0xc8ef('0x21a'),_0xc8ef('0x4d'),_0xc8ef('0x214')+_0x4ccf1e));}if(_0x4781c7<=0x0||isNaN(_0x4781c7)){return _0x137965(msgResponse('[busyFactor]',_0xc8ef('0x4d'),_0xc8ef('0x215')+_0x4781c7));}if(_0x8ee20c<=0x0||isNaN(_0x8ee20c)){return _0x137965(msgResponse(_0xc8ef('0x21a'),'Error',_0xc8ef('0x21b')+_0x8ee20c));}_0xadff31=_0xadff31||0x0;var _0x186c58=0x1/_0x400fcb;var _0x422a4b=0x0;var _0x3021c4=0x0;var _0x1a86a4=0x0;var _0x56c2f1=0x0;for(var _0x2c0d06=0x0;_0x56c2f1<_0x8ee20c;_0x2c0d06+=0x1){_0x3021c4=_0x2c0d06/_0x4781c7;_0x422a4b=(_0x4ccf1e*_0x3021c4+_0xadff31)/_0x186c58;_0x1a86a4=erlangb(_0x422a4b,_0x5f22e0);_0x56c2f1=_0x422a4b/_0x5f22e0*(0x1-erlangb(_0x422a4b,_0x5f22e0));}return _0x19d62e({'erlangCalls':_0x2c0d06,'erlangCallToSecond':_0x4781c7/_0x2c0d06,'erlangAbandonmentRate':_0x1a86a4,'erlangBusyFactor':_0x56c2f1});});};module[_0xc8ef('0x21c')]=Dialer;