[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var 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_0x124cca=function(_0x15fc95){while(--_0x15fc95){_0x24e45e['push'](_0x24e45e['shift']());}};_0x124cca(++_0x400442);}(_0x55d2,0x9f));var _0x255d=function(_0x3909fb,_0x441482){_0x3909fb=_0x3909fb-0x0;var _0x202835=_0x55d2[_0x3909fb];return _0x202835;};'use strict';var util=require('util');var _=require('lodash');var uuid=require(_0x255d('0x0'));var moment=require(_0x255d('0x1'));var rr=require('rr');var Redis=require(_0x255d('0x2'));var utils=require(_0x255d('0x3'));var hopperUtils=require(_0x255d('0x4'));var ut=require(_0x255d('0x5'));var config=require('../../../config/environment/');var logger=require(_0x255d('0x6'))(_0x255d('0x7'));var loggerBooked=require(_0x255d('0x6'))(_0x255d('0x8'));var loggerPredictive=require('../../../config/logger')('predictive');var loggerPredictiveCalls=require(_0x255d('0x6'))(_0x255d('0x9'));var loggerSyncQueueSummary=require(_0x255d('0x6'))(_0x255d('0xa'));var ami=require(_0x255d('0xb'));config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x255d('0xc'))(new Redis(config['redis']));var cmHopper=require(_0x255d('0xd'));var voiceQueueRt=require(_0x255d('0xe'));var RpcSetting=require(_0x255d('0xf'));var Interval=require('../rpc/interval');var Action=require('./models/action');var History=require(_0x255d('0x10'));var Final=require(_0x255d('0x11'));var AgentComplete=require(_0x255d('0x12'));var QueueCallerAbandon=require(_0x255d('0x13'));var Hangup=require(_0x255d('0x14'));var ipAgi=process[_0x255d('0x15')][_0x255d('0x16')]||_0x255d('0x17');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x255d('0x18')][_0x255d('0x19')]=function(_0xbb7a35){this[_0x255d('0x1a')]=this[_0x255d('0x1a')]?this['tail'][_0x255d('0x1b')](_0xbb7a35):_0xbb7a35();};function Dialer(_0x1be65e,_0x58f0fa){this[_0x255d('0x1c')]=new Sequence();this[_0x255d('0x1d')]=_0x58f0fa;this[_0x255d('0x1e')]=_0x1be65e[_0x255d('0x1e')];this[_0x255d('0x1f')]=_0x1be65e[_0x255d('0x1f')];this[_0x255d('0x20')]=_0x1be65e[_0x255d('0x20')];this[_0x255d('0x21')]=_0x1be65e[_0x255d('0x21')];this['maxNumberOriginate']=config[_0x255d('0x22')]||0x2;this[_0x255d('0x23')]={};this[_0x255d('0x24')]={};this[_0x255d('0x25')]={};this[_0x255d('0x26')]={};this[_0x255d('0x27')]={};this[_0x255d('0x28')]={};this[_0x255d('0x29')]={};this[_0x255d('0x2a')]={};this['queueBooked']={};this[_0x255d('0x2b')]={};this[_0x255d('0x2c')]={};ami['on'](_0x255d('0x2d'),this[_0x255d('0x2e')][_0x255d('0x2f')](this));ami['on'](_0x255d('0x30'),this[_0x255d('0x31')][_0x255d('0x2f')](this));ami['on'](_0x255d('0x32'),this[_0x255d('0x33')][_0x255d('0x2f')](this));ami['on'](_0x255d('0x34'),this[_0x255d('0x35')][_0x255d('0x2f')](this));ami['on'](_0x255d('0x36'),this[_0x255d('0xa')][_0x255d('0x2f')](this));ami['on'](_0x255d('0x37'),this[_0x255d('0x38')]['bind'](this));ami['on'](_0x255d('0x39'),this[_0x255d('0x3a')][_0x255d('0x2f')](this));ami['on'](_0x255d('0x3b'),this[_0x255d('0x3c')][_0x255d('0x2f')](this));ami['on'](_0x255d('0x3d'),this[_0x255d('0x3e')]['bind'](this));ami['on'](_0x255d('0x3f'),this[_0x255d('0x40')][_0x255d('0x2f')](this));ami['on']('queuestatuscomplete',this[_0x255d('0x41')][_0x255d('0x2f')](this));this[_0x255d('0x42')]();this[_0x255d('0x43')]();RpcSetting[_0x255d('0x44')]()[_0x255d('0x45')](function(_0x576fb4){previewRecallmeReminderInterval=_0x576fb4[_0x255d('0x46')];});}function isNotNull(_0x529680){return _0x529680!==null&&!_['isUndefined'](_0x529680);}function msgResponse(_0x21e8dc,_0x289fbb,_0x2a9402){return{'action':_0x21e8dc,'response':_0x289fbb,'message':_0x2a9402,'stack':_0x2a9402};}function emit(_0x3bc0a0,_0x5d28bd,_0x3d3de7){io['to'](_0x3bc0a0)[_0x255d('0x47')](_0x5d28bd,_0x3d3de7);}function emitOutboundVoiceQueueSummary(_0x50983){if(_0x50983['type']===_0x255d('0x48')){logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util[_0x255d('0x49')](_0x50983,{'showHidden':![],'depth':null}));emit(util[_0x255d('0x4a')](_0x255d('0x4b'),_0x50983[_0x255d('0x4c')]),_0x255d('0x4d'),_0x50983);}}function checkGetDataPredictive(_0x4e44f7){if(isNotNull(_0x4e44f7)&&!_[_0x255d('0x4e')](_0x4e44f7)){loggerPredictive['info'](_0x255d('0x4f'));loggerPredictive[_0x255d('0x50')](_0x255d('0x51'),_0x4e44f7[_0x255d('0x52')]);loggerPredictive['info']('Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4e44f7['predictiveIntervalAnsweredCalls']);loggerPredictive['info'](_0x255d('0x53'),_0x4e44f7['predictiveIntervalDroppedCallsTimeout']);loggerPredictive[_0x255d('0x50')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4e44f7[_0x255d('0x54')]);loggerPredictive[_0x255d('0x50')]('AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4e44f7[_0x255d('0x55')]);loggerPredictive[_0x255d('0x50')](_0x255d('0x56'),_0x4e44f7[_0x255d('0x57')]);loggerPredictive[_0x255d('0x50')](_0x255d('0x58'));if(_0x4e44f7[_0x255d('0x52')]>0x0){if(!_[_0x255d('0x59')](_0x4e44f7['predictiveIntervalAvgTalktime'])&&_0x4e44f7[_0x255d('0x57')]>0x0){return!![];}loggerPredictive[_0x255d('0x50')](_0x255d('0x5a'));if(!_['isUndefined'](_0x4e44f7[_0x255d('0x55')])&&_0x4e44f7[_0x255d('0x55')]>0x0){return!![];}loggerPredictive[_0x255d('0x50')](_0x255d('0x5b'));}else{loggerPredictive['info']('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive['info'](_0x255d('0x5c'));}return![];}function mergeDataErlangB(_0x1046f2){return function(_0x5016b3){loggerPredictive[_0x255d('0x50')]('---------\x20ErlangB\x20---------');loggerPredictive[_0x255d('0x50')](_0x255d('0x5d'),_0x5016b3[_0x255d('0x5e')]);loggerPredictive[_0x255d('0x50')]('One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5016b3['erlangCallToSecond']);loggerPredictive[_0x255d('0x50')](_0x255d('0x5f'),_0x5016b3[_0x255d('0x60')]);loggerPredictive['info'](_0x255d('0x61'),_0x5016b3[_0x255d('0x62')]);loggerPredictive['info']('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5016b3['erlangAbandonmentRate']);loggerPredictive[_0x255d('0x50')](_0x255d('0x58'));_[_0x255d('0x63')](_0x1046f2,_0x5016b3);};}function ifInterval(_0x2d96d8,_0xde4ef4){if(_[_0x255d('0x59')](_0xde4ef4)){return![];}return utils['getSeconds'](undefined,_0xde4ef4)<_0x2d96d8*0x3c;}function clearPredictiveAttributes(_0x5f367b){if(_0x5f367b[_0x255d('0x29')]){_0x5f367b[_0x255d('0x29')]=undefined;loggerPredictive[_0x255d('0x64')](_0x5f367b[_0x255d('0x4c')],'startProgressive\x20value\x20cleared');}if(_0x5f367b[_0x255d('0x28')]){_0x5f367b[_0x255d('0x28')]=undefined;loggerPredictive[_0x255d('0x64')](_0x5f367b[_0x255d('0x4c')],'startPredictive\x20value\x20cleared');}if(_0x5f367b['handlePredictive']){clearInterval(_0x5f367b[_0x255d('0x65')]);_0x5f367b[_0x255d('0x65')]=undefined;loggerPredictive[_0x255d('0x64')](_0x5f367b[_0x255d('0x4c')],'handlePredictive\x20interval\x20cleared');}}function loggerCatchPredictive(_0x1aa08a,_0x43662f){return function(_0x2f4e68){loggerPredictive[_0x255d('0x66')](_0x43662f[_0x255d('0x4c')],_0x1aa08a);loggerPredictive[_0x255d('0x66')](_0x2f4e68[_0x255d('0x67')]);clearPredictiveAttributes(_0x43662f);};}function loggerCatch(_0x8aa736){return function(_0x3618f7){logger[_0x255d('0x66')](_0x8aa736,util[_0x255d('0x49')](_0x3618f7,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x445f8c){return function(_0x4c3d4c){if(isNotNull(_0x4c3d4c)&&isNotNull(_0x4c3d4c[0x0])){if(_0x4c3d4c[0x0][_0x255d('0x68')]>0x0){_0x445f8c[_0x255d('0x69')]=utils[_0x255d('0x6a')][_0x255d('0x6b')];logger[_0x255d('0x50')](_0x255d('0x6c')+_0x445f8c['name'],_0x4c3d4c[0x0]['contactsRescheduled'],_0x255d('0x6d'));}else{_0x445f8c[_0x255d('0x69')]=utils[_0x255d('0x6a')][_0x255d('0x6e')];logger['info']('[getContactDialer2][Empty]'+_0x445f8c['name']);}}};}function createObjHistory(_0x51b306,_0x58f6dc,_0xfb1b81,_0x389430,_0x187857){_0x51b306['message']=_0xfb1b81;var _0x23834b=new Action(_0x51b306,_0x58f6dc);var _0x1f761b=new History(_0x23834b);_0x1f761b['state']=_0x389430;_0x1f761b['statedesc']=_0x187857;_0x1f761b['endtime']=_0x23834b['starttime'];return _0x1f761b;}function unlockQueueStatus(_0x4da302,_0x5a74f4){setTimeout(function(){if(_[_0x255d('0x59')](_0x4da302[_0x255d('0x6f')])){loggerBooked[_0x255d('0x66')](_0x255d('0x70'),_0x5a74f4);}_0x4da302[_0x255d('0x6f')]=!![];loggerBooked['info'](_0x255d('0x71'),_0x5a74f4,JSON['stringify'](_[_0x255d('0x72')](_0x4da302,[_0x255d('0x4c'),_0x255d('0x6f')])));},0x1f3);}function checkInterval(_0x3e3ed9){return function(){if(!isNotNull(_0x3e3ed9['Interval'])){_0x3e3ed9['message']=utils[_0x255d('0x6a')][_0x255d('0x73')];throw _0x3e3ed9[_0x255d('0x4c')]+_0x255d('0x74');}if(!isNotNull(_0x3e3ed9[_0x255d('0x75')][_0x255d('0x76')])){_0x3e3ed9[_0x255d('0x69')]=utils[_0x255d('0x6a')][_0x255d('0x73')];throw _0x3e3ed9['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0x255d('0x4e')](_0x3e3ed9[_0x255d('0x75')][_0x255d('0x76')]))){_0x3e3ed9[_0x255d('0x69')]=utils[_0x255d('0x6a')]['NULL_INTERVAL'];throw _0x3e3ed9[_0x255d('0x4c')]+_0x255d('0x74');}};}function checkIsIVRCampaignActive(_0x4f2973){return function(){if(!utils[_0x255d('0x77')](_0x4f2973)){_0x4f2973[_0x255d('0x69')]=utils['CAMPAIGN_STATUS']['INACTIVE'];throw _0x4f2973[_0x255d('0x4c')]+_0x255d('0x78');}};}function emitCampaignSummary(_0x83f922){if(utils[_0x255d('0x79')](_0x83f922)){emit(util['format']('campaign:ivr:%s',_0x83f922[_0x255d('0x4c')]),_0x255d('0x7a'),_0x83f922);}}function loggerCatchQueueSummary(_0x3936ef,_0x43ab10){return function(_0x28b858){clearPredictiveAttributes(_0x43ab10);emitCampaignSummary(_0x43ab10);loggerSyncQueueSummary[_0x255d('0x64')](_0x3936ef,util[_0x255d('0x49')](_0x28b858,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x76ae58){if(_0x76ae58[_0x255d('0x7b')]){if(_0x76ae58[_0x255d('0x7c')]===0x0){_0x76ae58['sendMessageOneNotActive']=![];_0x76ae58[_0x255d('0x69')]=utils['CAMPAIGN_STATUS'][_0x255d('0x7d')];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x76ae58[_0x255d('0x4c')],'is\x20not\x20active');}else{_0x76ae58[_0x255d('0x69')]=utils['CAMPAIGN_STATUS'][_0x255d('0x7e')];loggerSyncQueueSummary[_0x255d('0x64')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x76ae58[_0x255d('0x4c')],_0x255d('0x7f'));}emitCampaignSummary(_0x76ae58);}}function myreject(_0x4b254d){return function(_0x2d0779){return _0x4b254d(msgResponse(_0x255d('0x80'),'Error',JSON[_0x255d('0x81')](_0x2d0779)));};}Dialer[_0x255d('0x18')]['isTrunkReachable']=function(_0x5a3101){return!_[_0x255d('0x59')](_0x5a3101)&&_0x5a3101&&!_['isUndefined'](_0x5a3101['name'])&&!_[_0x255d('0x59')](_0x5a3101[_0x255d('0x82')])&&_0x5a3101[_0x255d('0x82')]&&(this[_0x255d('0x21')][util['format'](_0x255d('0x83'),_0x5a3101['name'])]['status']==='reachable'||this[_0x255d('0x21')][util[_0x255d('0x4a')]('SIP/%s',_0x5a3101['name'])][_0x255d('0x84')]===_0x255d('0x85'));};Dialer[_0x255d('0x18')][_0x255d('0x86')]=function(_0x4827cf){var _0x409868=this;return function(){if(!_0x409868['isTrunkReachable'](_0x4827cf['Trunk'])){if(!_0x409868[_0x255d('0x87')](_0x4827cf[_0x255d('0x88')])){_0x4827cf[_0x255d('0x69')]=utils[_0x255d('0x6a')][_0x255d('0x89')];throw _0x4827cf[_0x255d('0x4c')]+_0x255d('0x8a');}}};};Dialer[_0x255d('0x18')]['checkIfTime']=function(_0x21ed5c,_0x4d792d,_0x850c18,_0x243e09){var _0x4b79eb=this;return function(){var _0x255c79=!![];return _0x4b79eb[_0x255d('0x8b')](_0x21ed5c,_0x4d792d,_0x850c18,_0x243e09,_0x255c79);};};Dialer[_0x255d('0x18')][_0x255d('0x8c')]=function(_0x237846,_0x54c9e3,_0x545adb,_0x5c4a71){var _0x1b99c7=this;return function(){var _0x15e49d=![];return _0x1b99c7[_0x255d('0x8b')](_0x237846[_0x255d('0x76')],_0x54c9e3,_0x545adb,_0x5c4a71,_0x15e49d);};};Dialer['prototype'][_0x255d('0x8b')]=function(_0x49a6cc,_0x5ad262,_0x2ed26e,_0x3b2c40,_0x212be1){var _0x3a72f8=[];return new Promise(function(_0x48ae9f,_0x2f3ea7){if(!isNotNull(_0x49a6cc)){_0x3b2c40[_0x255d('0x69')]=utils[_0x255d('0x6a')][_0x255d('0x73')];return _0x2f3ea7(msgResponse(_0x255d('0x8d'),_0x255d('0x8e'),_0x2ed26e+_0x255d('0x8f')));}if(_[_0x255d('0x4e')](_0x49a6cc)){_0x3b2c40[_0x255d('0x69')]=utils[_0x255d('0x6a')]['EMPTY_INTERVAL'];return _0x2f3ea7(msgResponse(_0x255d('0x8d'),_0x255d('0x8e'),_0x2ed26e+'\x20Intervals\x20is\x20empty\x20'));}if(_0x5ad262&&_[_0x255d('0x59')](config[_0x255d('0x90')][_0x5ad262])){_0x3b2c40['message']=utils[_0x255d('0x6a')][_0x255d('0x91')];return _0x2f3ea7(msgResponse('ifTime',_0x255d('0x8e'),_0x2ed26e+'\x20Timezone\x20unknow\x20'+_0x5ad262));}if(_[_0x255d('0x92')](_0x49a6cc)){for(var _0x372f8e=0x0;_0x372f8e<_0x49a6cc[_0x255d('0x93')];_0x372f8e+=0x1){_0x3a72f8[_0x255d('0x94')](ami[_0x255d('0x95')]({'action':'command','command':util[_0x255d('0x4a')](_0x255d('0x96'),_0x49a6cc[_0x372f8e]['interval'],!_['isUndefined'](config[_0x255d('0x90')][_0x5ad262])?_0x5ad262:'')})[_0x255d('0x45')](function(_0xc383bf){return _0xc383bf[_0x255d('0x97')][_0x255d('0x98')]('true')>=0x0;})['catch'](myreject(_0x2f3ea7)));}}else{_0x3a72f8['push'](ami[_0x255d('0x95')]({'action':_0x255d('0x99'),'command':util[_0x255d('0x4a')](_0x255d('0x96'),_0x49a6cc,!_['isUndefined'](config[_0x255d('0x90')][_0x5ad262])?_0x5ad262:'')})[_0x255d('0x45')](function(_0x4bd2fb){return _0x4bd2fb[_0x255d('0x97')][_0x255d('0x98')](_0x255d('0x9a'))>=0x0;})[_0x255d('0x9b')](myreject(_0x2f3ea7)));}Promise[_0x255d('0x9c')](_0x3a72f8)[_0x255d('0x45')](function(_0x523ba6){var _0xb4ad35=_[_0x255d('0x9d')](_0x523ba6);if(_0xb4ad35){return _0x48ae9f(_0xb4ad35);}else{_0x3b2c40[_0x255d('0x69')]=_0x212be1?utils['CAMPAIGN_STATUS'][_0x255d('0x9e')]:utils[_0x255d('0x6a')][_0x255d('0x9f')];return _0x2f3ea7(msgResponse(_0x255d('0xa0'),'Failure',_0x255d('0xa1')+_0x212be1+'\x20'+_0x2ed26e+'\x20Interval\x20is\x20overtime:\x20'+util[_0x255d('0x49')](_0x49a6cc,{'showHidden':![],'depth':null})+_0x255d('0xa2')+_0x5ad262));}})[_0x255d('0x9b')](function(_0x66d099){return _0x2f3ea7(msgResponse(_0x255d('0x8d'),_0x255d('0x8e'),JSON['stringify'](_0x66d099)));});});};Dialer[_0x255d('0x18')]['loopCampaigns']=function(){var _0x89de86=this;return cmHopper[_0x255d('0xa3')]({'active':![]},{'where':{'active':!![]}})[_0x255d('0x45')](function(){setInterval(function(){_0x89de86[_0x255d('0xa4')]();},0x3e8);});};Dialer[_0x255d('0x18')][_0x255d('0xa4')]=function(){var _0x38e9c6=this;var _0x151836;for(var _0x70e412 in this[_0x255d('0x1f')]){if(typeof this[_0x255d('0x1f')][_0x70e412]!=='undefined'){_0x151836=this['campaigns'][_0x70e412];if(utils[_0x255d('0x79')](_0x151836)&&utils['isIVRCampaignActive'](_0x151836)){_0x151836['sendMessageOneNotActive']=!![];Promise[_0x255d('0xa5')]()['then'](checkIsIVRCampaignActive(_0x151836))[_0x255d('0x45')](checkInterval(_0x151836))[_0x255d('0x45')](_0x38e9c6['checkIsTrunkReachable'](_0x151836))['then'](_0x38e9c6[_0x255d('0xa6')](_0x151836[_0x255d('0xa7')],_0x151836[_0x255d('0xa8')],_0x151836[_0x255d('0x4c')],_0x151836))['then'](_0x38e9c6['checkIfTimeIntervals'](_0x151836[_0x255d('0x75')],_0x151836[_0x255d('0xa8')],_0x151836[_0x255d('0x4c')],_0x151836))[_0x255d('0x45')](_0x38e9c6[_0x255d('0xa9')](_0x151836))[_0x255d('0x9b')](loggerCatchQueueSummary(_0x255d('0xaa'),_0x151836));}else{notSendMessagesCampaign(_0x151836);}}}};Dialer[_0x255d('0x18')]['checkDialMethod']=function(_0x59f683){if(_0x59f683[_0x255d('0xab')]!==_0x255d('0xac')){clearPredictiveAttributes(_0x59f683);}switch(_0x59f683[_0x255d('0xab')]){case _0x255d('0xad'):this['handlePower'](_0x59f683,0x1);break;case _0x255d('0xae'):this['handlePower'](_0x59f683,_0x59f683['dialPowerLevel']);break;case _0x255d('0xac'):this['predictive'](_0x59f683);break;case _0x255d('0x8'):this[_0x255d('0xaf')](_0x59f683,0x1);break;default:logger[_0x255d('0x66')]('Queue',_0x59f683[_0x255d('0x4c')],'method\x20not\x20recognized');}};Dialer[_0x255d('0x18')][_0x255d('0x8d')]=function(_0xebd409,_0x51fef3){var _0x269877=_0xebd409[_0x255d('0xa8')];var _0x3fe223=_0x51fef3?_0xebd409[_0x255d('0xa7')]:_0xebd409[_0x255d('0x75')]['Intervals'];logger[_0x255d('0xb0')](_0x255d('0xb1'),_0x3fe223,_0x269877,_0xebd409[_0x255d('0x4c')],util[_0x255d('0x4a')](_0x255d('0xb2'),_0xebd409[_0x255d('0x4c')],_0xebd409['id']));var _0x219041=null;return Interval[_0x255d('0xb3')](_0x3fe223,_0x269877)[_0x255d('0x45')](function(_0x1e2399){if(_0x1e2399===!![]){return _0x1e2399;}else{_0xebd409[_0x255d('0x69')]=_0x51fef3?utils[_0x255d('0x6a')][_0x255d('0x9e')]:utils['CAMPAIGN_STATUS'][_0x255d('0x9f')];_0x219041=msgResponse('[ifTime][promiseAll]',_0x255d('0x8e'),_0x255d('0xa1')+_0x51fef3+'\x20'+_0xebd409[_0x255d('0x4c')]+_0x255d('0xb4')+util[_0x255d('0x49')](_0x3fe223,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x269877);}if(_0x219041!==null){logger[_0x255d('0xb0')]('Dialer::ifTime()\x20errResponse\x20NOT\x20NULL:',_0x219041);_0x219041[_0x255d('0xb5')]=_0x51fef3;throw _0x219041;}})['catch'](function(_0x5885d6){logger[_0x255d('0x66')](_0x255d('0xb6'),_0x5885d6);throw msgResponse(_0x255d('0x80'),_0x255d('0xb7'),util[_0x255d('0x49')](_0x5885d6,{'showHidden':![],'depth':null}));});};Dialer['prototype'][_0x255d('0x2e')]=function(_0x29db88){if(this[_0x255d('0x1e')][_0x29db88[_0x255d('0xb8')]]){if(this['uniqueId'][_0x29db88[_0x255d('0xb9')]]&&this[_0x255d('0x26')][_0x29db88['uniqueid']][_0x255d('0xba')]!==_0x255d('0xbb')){utils[_0x255d('0xbc')](this[_0x255d('0x1e')][_0x29db88['queue']],_0x255d('0xbd'));this[_0x255d('0x26')][_0x29db88[_0x255d('0xb9')]][_0x255d('0xbe')]=moment()[_0x255d('0x4a')](_0x255d('0xbf'));}}};Dialer[_0x255d('0x18')][_0x255d('0x35')]=function(_0x1afaa7){var _0x15af11=this[_0x255d('0x26')][_0x1afaa7['uniqueid']];if(this['voiceQueues'][_0x1afaa7[_0x255d('0xb8')]]){if(_0x15af11&&_0x15af11[_0x255d('0xba')]!==_0x255d('0xbb')){delete this[_0x255d('0x26')][_0x1afaa7['uniqueid']];this['voiceQueues'][_0x1afaa7['queue']][_0x255d('0xc0')]+=0x1;var _0x2c3d5a=new AgentComplete(_0x15af11,_0x1afaa7);if(_0x1afaa7[_0x255d('0xc1')]===_0x255d('0xc2')){_0x2c3d5a[_0x255d('0xc3')]=this[_0x255d('0x1e')][_0x1afaa7[_0x255d('0xb8')]][_0x255d('0xc4')]&&this[_0x255d('0x1e')][_0x1afaa7[_0x255d('0xb8')]][_0x255d('0xc5')]?moment()[_0x255d('0x4a')](_0x255d('0xbf')):undefined;}hopperUtils['createHistory'](_0x2c3d5a)[_0x255d('0x9b')](loggerCatch(_0x255d('0xc6')));hopperUtils[_0x255d('0xc7')](_0x2c3d5a)['catch'](loggerCatch('[syncAgentComplete]'));}}};Dialer[_0x255d('0x18')][_0x255d('0x31')]=function(_0x445b0b){var _0x2340ce=this[_0x255d('0x26')][_0x445b0b[_0x255d('0xb9')]];var _0x35bcff=this;var _0x3f458e=![];var _0x3a65ed;var _0x5c811d;if(this['voiceQueues'][_0x445b0b['queue']]){if(_0x2340ce&&_0x2340ce[_0x255d('0xba')]!==_0x255d('0xbb')){delete this['uniqueId'][_0x445b0b['uniqueid']];utils[_0x255d('0xbc')](this[_0x255d('0x1e')][_0x445b0b[_0x255d('0xb8')]],'[syncQueueCallerAbandon]');_0x2340ce[_0x255d('0xc8')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');var _0x2950b=new QueueCallerAbandon(_0x2340ce,_0x445b0b);if(utils[_0x255d('0xc9')](_0x2340ce[_0x255d('0xc8')],_0x2340ce[_0x255d('0xca')])>=_0x2340ce[_0x255d('0xcb')]){this['voiceQueues'][_0x445b0b[_0x255d('0xb8')]][_0x255d('0xcc')]+=0x1;this[_0x255d('0x1e')][_0x445b0b[_0x255d('0xb8')]]['outboundDropCallsDayTimeout']+=0x1;this[_0x255d('0x1e')][_0x445b0b[_0x255d('0xb8')]]['predictiveIntervalErlangCallsDroppedCalls']+=0x1;_0x2950b[_0x255d('0xcd')]=0xa;_0x2950b[_0x255d('0xce')]=_0x255d('0xcf');_0x2950b[_0x255d('0xd0')]='TIMEOUT';_0x2950b[_0x255d('0xc3')]=this['voiceQueues'][_0x445b0b[_0x255d('0xb8')]]['dialQueueProject2']?moment()[_0x255d('0x4a')](_0x255d('0xbf')):undefined;_0x2950b['countdropretry']+=0x1;_0x2950b[_0x255d('0xd1')]+=0x1;_0x3a65ed=this[_0x255d('0x1e')][_0x445b0b[_0x255d('0xb8')]]['dialDropRetryFrequency'];_0x5c811d=this['voiceQueues'][_0x445b0b['queue']]['callAdditionalPhoneAfterMin'];hopperUtils[_0x255d('0xd2')](_0x2950b,_0x2950b[_0x255d('0xcd')],_0x2340ce[_0x255d('0xd3')])[_0x255d('0x45')](function(_0x21edd6){_0x3f458e=_0x21edd6['additional']==0x1;if(_0x2950b['countdropretry']>=_0x35bcff['voiceQueues'][_0x445b0b[_0x255d('0xb8')]][_0x255d('0xd4')]){_0x35bcff[_0x255d('0xd5')](_0x2950b,_0x21edd6['additional']);}else{hopperUtils[_0x255d('0xd6')]({'active':![],'countdropretry':_0x2950b[_0x255d('0xd7')],'scheduledat':moment()[_0x255d('0xd8')](_0x35bcff['voiceQueues'][_0x445b0b[_0x255d('0xb8')]][_0x255d('0xd9')],_0x255d('0xda'))[_0x255d('0x4a')](_0x255d('0xbf')),'ContactId':_0x2340ce[_0x255d('0xdb')],'ListId':_0x2340ce[_0x255d('0xdc')],'VoiceQueueId':_0x2340ce[_0x255d('0xdd')]||undefined,'CampaignId':_0x2340ce[_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0xdf')));var _0x5e7eb9=new History(_0x2950b);_0x5e7eb9['state']=0xa;_0x5e7eb9[_0x255d('0xce')]='Drop';_0x5e7eb9[_0x255d('0xe0')]=moment()[_0x255d('0x4a')]('YYYY-MM-DD\x20HH:mm:ss');_0x5e7eb9[_0x255d('0xe1')]=_0x5e7eb9[_0x255d('0xe0')];_0x5e7eb9[_0x255d('0xe2')]=_0x2950b[_0x255d('0xe2')];_0x5e7eb9['calleridnum']=_0x2950b[_0x255d('0xe3')];hopperUtils[_0x255d('0xe4')](_0x5e7eb9)['catch'](loggerCatch(_0x255d('0xe5')));}})[_0x255d('0x45')](function(){if(_0x3f458e)hopperUtils[_0x255d('0xe6')](_0x2950b,_0x3a65ed,_0x5c811d)[_0x255d('0x45')](function(){return 0x1;});});}else{this[_0x255d('0x1e')][_0x445b0b[_0x255d('0xb8')]][_0x255d('0x54')]+=0x1;this[_0x255d('0x1e')][_0x445b0b[_0x255d('0xb8')]]['outboundDropCallsDayCallersExit']+=0x1;_0x2950b[_0x255d('0xcd')]=0xb;_0x2950b[_0x255d('0xce')]=_0x255d('0xe7');_0x2950b['dropreason']=_0x255d('0xe8');_0x2950b['countabandonedretry']+=0x1;_0x2950b['countglobal']+=0x1;_0x3a65ed=this[_0x255d('0x1e')][_0x445b0b[_0x255d('0xb8')]][_0x255d('0xe9')];_0x5c811d=this[_0x255d('0x1e')][_0x445b0b['queue']][_0x255d('0xea')];hopperUtils['verifyAdditionalPhones'](_0x2950b,_0x2950b[_0x255d('0xcd')],_0x2340ce[_0x255d('0xd3')])[_0x255d('0x45')](function(_0x250abb){if(_0x2950b['countabandonedretry']>=_0x35bcff[_0x255d('0x1e')][_0x445b0b['queue']]['dialAbandonedMaxRetry']){_0x35bcff['queueCallerAbandonCreateState'](_0x2950b,_0x250abb[_0x255d('0xeb')]);}else{hopperUtils[_0x255d('0xd6')]({'active':![],'countabandonedretry':_0x2950b[_0x255d('0xec')],'scheduledat':moment()[_0x255d('0xd8')](_0x35bcff[_0x255d('0x1e')][_0x445b0b['queue']]['dialAbandonedRetryFrequency'],_0x255d('0xda'))[_0x255d('0x4a')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2340ce[_0x255d('0xdb')],'ListId':_0x2340ce['ListId'],'VoiceQueueId':_0x2340ce[_0x255d('0xdd')]||undefined,'CampaignId':_0x2340ce['CampaignId']||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0xed')));var _0x26f701=new History(_0x2950b);_0x26f701['state']=0xb;_0x26f701[_0x255d('0xce')]='Abandoned';_0x26f701[_0x255d('0xe0')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x26f701[_0x255d('0xe1')]=_0x26f701[_0x255d('0xe0')];_0x26f701[_0x255d('0xe2')]=_0x2950b['calleridname'];_0x26f701[_0x255d('0xe3')]=_0x2950b['calleridnum'];hopperUtils[_0x255d('0xe4')](_0x26f701)[_0x255d('0x9b')](loggerCatch(_0x255d('0xee')));}})[_0x255d('0x45')](function(){if(_0x3f458e)hopperUtils['swapAdditionalPhones'](_0x2950b,_0x3a65ed,_0x5c811d)[_0x255d('0x45')](function(){return 0x1;});});}}}};Dialer[_0x255d('0x18')][_0x255d('0x3c')]=function(_0x1bbe0b){if(this[_0x255d('0x24')][_0x1bbe0b['uniqueid']]){this['actions'][_0x1bbe0b['uniqueid']][_0x255d('0xef')]=_0x1bbe0b[_0x255d('0xef')];}if(this['uniqueId'][_0x1bbe0b[_0x255d('0xb9')]]){this[_0x255d('0x26')][_0x1bbe0b[_0x255d('0xb9')]][_0x255d('0xef')]=_0x1bbe0b[_0x255d('0xef')];}};Dialer['prototype'][_0x255d('0x40')]=function(_0x17f9d3){if(!this['actions'][_0x17f9d3[_0x255d('0xf0')]]){return;}var _0x9675e=this[_0x255d('0x1e')][this['actions'][_0x17f9d3[_0x255d('0xf0')]][_0x255d('0xb8')]][_0x255d('0xf1')]||_0x255d('0xf2');if(_0x9675e===_0x255d('0xf3')){if(this[_0x255d('0x24')][_0x17f9d3[_0x255d('0xf0')]]&&_['isNil'](this[_0x255d('0x24')][_0x17f9d3[_0x255d('0xf0')]][_0x255d('0xf4')])&&_0x17f9d3['status']==='1'&&_0x17f9d3[_0x255d('0xf5')]==='0'){if(this[_0x255d('0x20')][_0x17f9d3[_0x255d('0xf6')]]){if(!this[_0x255d('0x20')][_0x17f9d3[_0x255d('0xf6')]][_0x255d('0xf4')]){this[_0x255d('0x20')][_0x17f9d3[_0x255d('0xf6')]][_0x255d('0xf4')]=!![];this[_0x255d('0x24')][_0x17f9d3[_0x255d('0xf0')]][_0x255d('0xf4')]=!![];this[_0x255d('0x24')][_0x17f9d3[_0x255d('0xf0')]]['stateinterface']=_0x17f9d3[_0x255d('0xf6')];}}}}else if(_0x9675e===_0x255d('0xf2')){if(this[_0x255d('0x24')][_0x17f9d3[_0x255d('0xf0')]]){if(this[_0x255d('0x20')][_0x17f9d3['stateinterface']]){this[_0x255d('0x24')][_0x17f9d3[_0x255d('0xf0')]]['stateinterface']=_0x17f9d3['stateinterface'];if(_[_0x255d('0xf7')](this['queueBooked'][this[_0x255d('0x24')][_0x17f9d3[_0x255d('0xf0')]][_0x255d('0xb8')]])){this[_0x255d('0xf8')][this[_0x255d('0x24')][_0x17f9d3[_0x255d('0xf0')]]['queue']]=[];}this[_0x255d('0xf8')][this[_0x255d('0x24')][_0x17f9d3['actionid']][_0x255d('0xb8')]][_0x255d('0x94')](_[_0x255d('0x63')](_[_0x255d('0x72')](this['actions'][_0x17f9d3['actionid']],[_0x255d('0xf9'),_0x255d('0xf6')]),{'status':_0x17f9d3[_0x255d('0x84')],'paused':_0x17f9d3[_0x255d('0xf5')]}));}}}};Dialer[_0x255d('0x18')][_0x255d('0x41')]=function(_0x2a89c9){if(!this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]]){return;}var _0x3f739d=this;var _0x5f3b7e=this[_0x255d('0x1e')][this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]];var _0x52ebfc=_0x5f3b7e['strategy']||_0x255d('0xf2');if(_0x52ebfc===_0x255d('0xf3')){if(this['actions'][_0x2a89c9[_0x255d('0xf0')]]&&this[_0x255d('0x24')][_0x2a89c9['actionid']][_0x255d('0xf6')]){this[_0x255d('0x1d')][_0x255d('0xfa')](this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xf9')],this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xf6')])[_0x255d('0x9b')](function(_0x2ea410){logger[_0x255d('0x66')](_0x255d('0xfb'),util[_0x255d('0x49')](_0x2ea410,{'showHidden':![],'depth':null}));})['finally'](function(){utils[_0x255d('0xbc')](_0x3f739d['voiceQueues'][_0x3f739d[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]],_0x255d('0xfc'));_0x3f739d[_0x255d('0x20')][_0x3f739d[_0x255d('0x24')][_0x2a89c9['actionid']]['stateinterface']][_0x255d('0xf4')]=![];delete _0x3f739d[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]];unlockQueueStatus(_0x5f3b7e);});}else{utils[_0x255d('0xbc')](this[_0x255d('0x1e')][this['actions'][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]],_0x255d('0xfc'));hopperUtils['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x2a89c9[_0x255d('0xf0')]]['ContactId'],'ListId':this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]]['ListId'],'VoiceQueueId':this['actions'][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xdd')]||undefined,'CampaignId':this['actions'][_0x2a89c9['actionid']]['CampaignId']||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0xfd')));delete this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]];unlockQueueStatus(_0x5f3b7e);}}else if(_0x52ebfc===_0x255d('0xf2')){var _0x391e1b;if(this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]]&&!_[_0x255d('0x4e')](this[_0x255d('0xf8')][this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]])){if(this[_0x255d('0x2b')][_0x3f739d[_0x255d('0x24')][_0x2a89c9['actionid']][_0x255d('0xb8')]]){this[_0x255d('0x2b')][_0x3f739d[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]]=this[_0x255d('0x2b')][this[_0x255d('0x24')][_0x2a89c9['actionid']][_0x255d('0xb8')]]?this[_0x255d('0x2b')][this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]]:this[_0x255d('0xf8')][this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]]['queue']]?this[_0x255d('0xf8')][this[_0x255d('0x24')][_0x2a89c9['actionid']][_0x255d('0xb8')]][_0x255d('0xfe')]||0x0:0x0;}this[_0x255d('0xf8')][this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]]['queue']][_0x255d('0xfe')]=this[_0x255d('0x2b')][this[_0x255d('0x24')][_0x2a89c9['actionid']]['queue']];for(var _0x4d8ab5=0x0;_0x4d8ab5<this[_0x255d('0xf8')][this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]]['length'];_0x4d8ab5+=0x1){_0x391e1b=rr(this[_0x255d('0xf8')][this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]]['queue']]);this[_0x255d('0x2b')][_0x3f739d[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]]=this['queueBooked'][this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]][_0x255d('0xfe')];if(_0x391e1b[_0x255d('0x84')]==='1'&&_0x391e1b[_0x255d('0xf5')]==='0'){break;}}if(!_[_0x255d('0xf7')](_0x391e1b)){this[_0x255d('0x20')][_0x391e1b[_0x255d('0xf6')]][_0x255d('0xff')]=_[_0x255d('0x59')](this[_0x255d('0x20')][_0x391e1b[_0x255d('0xf6')]][_0x255d('0xff')])?!![]:this[_0x255d('0x20')][_0x391e1b[_0x255d('0xf6')]]['unlockRR'];}loggerBooked[_0x255d('0x50')](_0x255d('0x100'),_0x2a89c9[_0x255d('0xf0')],_0x255d('0x101'),JSON['stringify'](_[_0x255d('0x72')](this[_0x255d('0x20')][_0x391e1b[_0x255d('0xf6')]],[_0x255d('0x4c'),_0x255d('0xff')])),_0x255d('0x102'),JSON[_0x255d('0x81')](_0x391e1b[_0x255d('0xf9')]));if(!_[_0x255d('0xf7')](_0x391e1b)&&_0x391e1b[_0x255d('0x84')]==='1'&&_0x391e1b[_0x255d('0xf5')]==='0'&&this['agents'][_0x391e1b['stateinterface']]['unlockRR']){this['agents'][_0x391e1b['stateinterface']][_0x255d('0xff')]=![];this[_0x255d('0xf8')][_0x3f739d[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]]=[];this[_0x255d('0x1d')][_0x255d('0xfa')](_0x391e1b[_0x255d('0xf9')],_0x391e1b[_0x255d('0xf6')])[_0x255d('0x9b')](function(_0x3945bd){logger[_0x255d('0x66')](_0x255d('0xfb'),util[_0x255d('0x49')](_0x3945bd,{'showHidden':![],'depth':null}));})['finally'](function(){utils[_0x255d('0xbc')](_0x3f739d[_0x255d('0x1e')][_0x3f739d[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]],_0x255d('0xfc'));setTimeout(function(){_0x3f739d[_0x255d('0x20')][_0x391e1b[_0x255d('0xf6')]][_0x255d('0xff')]=!![];loggerBooked[_0x255d('0x50')](_0x255d('0x103'),_0x2a89c9[_0x255d('0xf0')],_0x255d('0x101'),JSON[_0x255d('0x81')](_[_0x255d('0x72')](_0x3f739d[_0x255d('0x20')][_0x391e1b[_0x255d('0xf6')]],[_0x255d('0x4c'),_0x255d('0xff')])),_0x255d('0x102'),JSON[_0x255d('0x81')](_0x391e1b['idHopper']));},0xc7);delete _0x3f739d[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]];unlockQueueStatus(_0x5f3b7e,_0x2a89c9['actionid']);});}else{loggerBooked[_0x255d('0x50')](_0x255d('0x104'));utils[_0x255d('0xbc')](this['voiceQueues'][this[_0x255d('0x24')][_0x2a89c9['actionid']][_0x255d('0xb8')]],_0x255d('0xfc'));hopperUtils[_0x255d('0xd6')]({'active':![],'ContactId':this['actions'][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xdb')],'ListId':this['actions'][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xdc')],'VoiceQueueId':this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xdd')]||undefined,'CampaignId':this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0xfd')));delete this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]];unlockQueueStatus(_0x5f3b7e);}}else{loggerBooked[_0x255d('0x50')](_0x255d('0x105'));utils['decrementOriginate'](this[_0x255d('0x1e')][this['actions'][_0x2a89c9['actionid']]['queue']],_0x255d('0xfc'));hopperUtils[_0x255d('0xd6')]({'active':![],'ContactId':this[_0x255d('0x24')][_0x2a89c9['actionid']]['ContactId'],'ListId':this[_0x255d('0x24')][_0x2a89c9['actionid']]['ListId'],'VoiceQueueId':this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xdd')]||undefined,'CampaignId':this[_0x255d('0x24')][_0x2a89c9['actionid']]['CampaignId']||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0x106')));delete this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]];unlockQueueStatus(_0x5f3b7e);}}else{loggerBooked[_0x255d('0x50')]('[booked][unlock3]');utils[_0x255d('0xbc')](this[_0x255d('0x1e')][this['actions'][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xb8')]],_0x255d('0xfc'));hopperUtils[_0x255d('0xd6')]({'active':![],'ContactId':this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xdb')],'ListId':this['actions'][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xdc')],'VoiceQueueId':this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xdd')]||undefined,'CampaignId':this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]][_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0x107')));delete this[_0x255d('0x24')][_0x2a89c9[_0x255d('0xf0')]];unlockQueueStatus(_0x5f3b7e);}};Dialer[_0x255d('0x18')][_0x255d('0x33')]=function(_0x4f7f5f){var _0x4be21f=this[_0x255d('0x24')][_0x4f7f5f[_0x255d('0xf0')]];if(_0x4be21f){delete this[_0x255d('0x24')][_0x4f7f5f[_0x255d('0xf0')]];_0x4be21f['responsetime']=moment()[_0x255d('0x4a')](_0x255d('0xbf'));var _0x5b5926=_0x4be21f['type']===_0x255d('0xbb')?this['campaigns'][_0x4be21f[_0x255d('0xb8')]]:this[_0x255d('0x1e')][_0x4be21f[_0x255d('0x108')]()];if(_0x4f7f5f[_0x255d('0x109')]!==_0x255d('0x10a')){utils[_0x255d('0xbc')](_0x5b5926,_0x255d('0x10b'));return this[_0x255d('0x10c')](_0x4be21f,_0x5b5926,_0x4f7f5f)[_0x255d('0x9b')](loggerCatch(_0x255d('0x10d')));}this[_0x255d('0x26')][_0x4f7f5f[_0x255d('0xb9')]]=_0x4be21f;}};Dialer[_0x255d('0x18')][_0x255d('0x3e')]=function(_0x93add9){var _0x2fda9b=this;var _0x3a4c31=this[_0x255d('0x26')][_0x93add9[_0x255d('0xb9')]];var _0x4adeef;if(!_[_0x255d('0xf7')](_0x93add9)&&!_[_0x255d('0xf7')](_0x93add9[_0x255d('0x10e')])&&!_['isNil'](_0x93add9[_0x255d('0x10e')]['amdstatus'])&&_0x93add9[_0x255d('0x10f')]==='xcally-motion-dialer'&&_0x3a4c31){if(_0x3a4c31['type']!==_0x255d('0xbb')&&this[_0x255d('0x1e')][_0x3a4c31[_0x255d('0xb8')]][_0x255d('0x110')]&&_0x93add9[_0x255d('0x111')]==='HANGUP'){delete this[_0x255d('0x26')][_0x93add9[_0x255d('0xb9')]];utils['decrementOriginate'](this[_0x255d('0x1e')][_0x3a4c31['queue']],_0x255d('0x112'));this[_0x255d('0x1e')][_0x3a4c31[_0x255d('0xb8')]]['outboundAnswerCallsDay']+=0x1;this[_0x255d('0x1e')][_0x3a4c31[_0x255d('0xb8')]][_0x255d('0x113')]+=0x1;_0x4adeef=new Hangup(_0x3a4c31,_0x93add9);_0x4adeef['state']=0x12;_0x4adeef[_0x255d('0xce')]=_0x255d('0x114');_0x4adeef['membername']=_0x255d('0x115');ami[_0x255d('0x47')](_0x255d('0x116'),ut[_0x255d('0x117')](_0x4adeef,'amd'));this[_0x255d('0x118')](_0x4adeef,_0x255d('0x119'),_0x255d('0x11a'));}if(_0x3a4c31[_0x255d('0xba')]!==_0x255d('0xbb')&&this[_0x255d('0x1e')][_0x3a4c31['queue']][_0x255d('0x110')]&&_0x93add9[_0x255d('0x111')]==='MACHINE'){return new Promise(function(_0x203ac3,_0x3be2c8){delete _0x2fda9b[_0x255d('0x26')][_0x93add9[_0x255d('0xb9')]];utils['decrementOriginate'](_0x2fda9b[_0x255d('0x1e')][_0x3a4c31[_0x255d('0xb8')]],_0x255d('0x112'));_0x2fda9b[_0x255d('0x1e')][_0x3a4c31[_0x255d('0xb8')]][_0x255d('0xc0')]+=0x1;_0x2fda9b[_0x255d('0x1e')][_0x3a4c31[_0x255d('0xb8')]][_0x255d('0x113')]+=0x1;var _0x2d2731=_0x2fda9b['voiceQueues'][_0x3a4c31['queue']];var _0x3c52f9=new Hangup(_0x3a4c31,_0x93add9);_0x3c52f9['state']=0x13;_0x3c52f9['statedesc']=_0x255d('0x11b');_0x3c52f9[_0x255d('0x11c')]=_0x255d('0x115');_0x3c52f9[_0x255d('0x11d')]+=0x1;_0x3c52f9['countglobal']+=0x1;_0x3c52f9['amd']=!![];ami[_0x255d('0x47')](_0x255d('0x116'),ut[_0x255d('0x117')](_0x3c52f9,_0x255d('0x11e')));hopperUtils[_0x255d('0xe4')](_0x3c52f9)[_0x255d('0x9b')](loggerCatch(_0x255d('0x11f')));if(_0x3c52f9[_0x255d('0x120')]+_0x3c52f9[_0x255d('0x121')]+_0x3c52f9['countnoanswerretry']+_0x3c52f9['countnosuchnumberretry']+_0x3c52f9[_0x255d('0xd7')]+_0x3c52f9['countabandonedretry']+_0x3c52f9['countmachineretry']+_0x3c52f9['countagentrejectretry']>=_0x2d2731['dialGlobalMaxRetry']){_0x2fda9b[_0x255d('0x122')](_0x3c52f9,_0x203ac3,_0x3be2c8,_0x255d('0x123'));}else{if(_0x3c52f9[_0x255d('0x11d')]>=_0x2d2731[_0x255d('0x124')]){_0x2fda9b[_0x255d('0x125')](_0x3c52f9,_0x203ac3,_0x3be2c8,_0x255d('0x126'));}else{hopperUtils[_0x255d('0xd6')]({'active':![],'countmachineretry':_0x3c52f9[_0x255d('0x11d')],'scheduledat':moment()['add'](_0x2d2731[_0x255d('0x127')],_0x255d('0xda'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x3c52f9[_0x255d('0xdb')],'ListId':_0x3c52f9['ListId'],'VoiceQueueId':_0x3c52f9[_0x255d('0xdd')]||undefined,'CampaignId':_0x3c52f9[_0x255d('0xde')]||undefined})['catch'](loggerCatch('[rescheduleContact][Machine]'));_0x203ac3({'reschedule':0x1});}}});}if(_0x3a4c31[_0x255d('0xba')]==='ivr'&&this[_0x255d('0x1f')][_0x3a4c31[_0x255d('0xb8')]][_0x255d('0x110')]&&_0x93add9[_0x255d('0x111')]===_0x255d('0x128')){delete this[_0x255d('0x26')][_0x93add9[_0x255d('0xb9')]];utils[_0x255d('0xbc')](this[_0x255d('0x1f')][_0x3a4c31[_0x255d('0xb8')]],_0x255d('0x112'));_0x4adeef=new Hangup(_0x3a4c31,_0x93add9);_0x4adeef['state']=0x12;_0x4adeef[_0x255d('0xce')]='HangupInAMD';_0x4adeef['membername']=_0x255d('0x115');ami[_0x255d('0x47')](_0x255d('0x116'),ut[_0x255d('0x117')](_0x4adeef,_0x255d('0x11e')));this['saveInDb'](_0x4adeef,_0x255d('0x129'),_0x255d('0x12a'));}if(_0x3a4c31[_0x255d('0xba')]==='ivr'&&this[_0x255d('0x1f')][_0x3a4c31['queue']][_0x255d('0x110')]&&_0x93add9[_0x255d('0x111')]===_0x255d('0x12b')){return new Promise(function(_0x1dfbff,_0x30c325){delete _0x2fda9b[_0x255d('0x26')][_0x93add9[_0x255d('0xb9')]];utils[_0x255d('0xbc')](_0x2fda9b[_0x255d('0x1f')][_0x3a4c31[_0x255d('0xb8')]],_0x255d('0x112'));_0x2fda9b[_0x255d('0x1f')][_0x3a4c31[_0x255d('0xb8')]][_0x255d('0xc0')]+=0x1;_0x2fda9b[_0x255d('0x1f')][_0x3a4c31[_0x255d('0xb8')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x57270b=_0x2fda9b[_0x255d('0x1f')][_0x3a4c31[_0x255d('0xb8')]];var _0x24f0e2=new Hangup(_0x3a4c31,_0x93add9);_0x24f0e2['state']=0x13;_0x24f0e2[_0x255d('0xce')]=_0x255d('0x11b');_0x24f0e2[_0x255d('0x11c')]=_0x255d('0x115');_0x24f0e2[_0x255d('0x11d')]+=0x1;_0x24f0e2[_0x255d('0xd1')]+=0x1;_0x24f0e2['amd']=!![];ami[_0x255d('0x47')](_0x255d('0x116'),ut[_0x255d('0x117')](_0x24f0e2,_0x255d('0x11e')));hopperUtils[_0x255d('0xe4')](_0x24f0e2)[_0x255d('0x9b')](loggerCatch(_0x255d('0x11f')));if(_0x24f0e2[_0x255d('0x120')]+_0x24f0e2[_0x255d('0x121')]+_0x24f0e2['countnoanswerretry']+_0x24f0e2[_0x255d('0x12c')]+_0x24f0e2[_0x255d('0xd7')]+_0x24f0e2[_0x255d('0xec')]+_0x24f0e2[_0x255d('0x11d')]+_0x24f0e2[_0x255d('0x12d')]>=_0x57270b[_0x255d('0x12e')]){_0x2fda9b[_0x255d('0x122')](_0x24f0e2,_0x1dfbff,_0x30c325,_0x255d('0x123'));}else{if(_0x24f0e2[_0x255d('0x11d')]>=_0x57270b['dialMachineMaxRetry']){_0x2fda9b[_0x255d('0x125')](_0x24f0e2,_0x1dfbff,_0x30c325,_0x255d('0x126'));}else{hopperUtils[_0x255d('0xd6')]({'active':![],'countmachineretry':_0x24f0e2[_0x255d('0x11d')],'scheduledat':moment()[_0x255d('0xd8')](_0x57270b[_0x255d('0x127')],_0x255d('0xda'))['format'](_0x255d('0xbf')),'ContactId':_0x24f0e2[_0x255d('0xdb')],'ListId':_0x24f0e2[_0x255d('0xdc')],'VoiceQueueId':_0x24f0e2[_0x255d('0xdd')]||undefined,'CampaignId':_0x24f0e2[_0x255d('0xde')]||undefined})['catch'](loggerCatch(_0x255d('0x12f')));_0x1dfbff({'reschedule':0x1});}}});}}};Dialer[_0x255d('0x18')]['syncHangup']=function(_0x76c9de){var _0x18862b=this[_0x255d('0x26')][_0x76c9de[_0x255d('0xb9')]];var _0x236618;if(!_0x18862b){return;}if(_0x18862b[_0x255d('0xba')]===_0x255d('0xbb')){delete this['uniqueId'][_0x76c9de[_0x255d('0xb9')]];utils[_0x255d('0xbc')](this[_0x255d('0x1f')][_0x18862b['queue']],'[syncHangup]');this[_0x255d('0x1f')][_0x18862b[_0x255d('0xb8')]][_0x255d('0x130')]+=0x1;if(_0x76c9de[_0x255d('0x131')]===_0x255d('0x132')){const _0x369177=new AgentComplete(_0x18862b,_0x76c9de);_0x369177[_0x255d('0xde')]=this[_0x255d('0x1f')][_0x18862b[_0x255d('0xb8')]]['id'];hopperUtils[_0x255d('0xe4')](_0x369177)[_0x255d('0x9b')](loggerCatch('[syncAgentCompleteIvr][createHistory]'));hopperUtils['moveContactManagedDialer'](_0x369177)[_0x255d('0x9b')](loggerCatch(_0x255d('0x133')));}else{_0x236618=new Hangup(_0x18862b,_0x76c9de);hopperUtils['createHistory'](_0x236618)[_0x255d('0x9b')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils[_0x255d('0xc7')](_0x236618)[_0x255d('0x9b')](loggerCatch('[syncHangupIvr]'));}}else{if(isNotNull(this[_0x255d('0x1e')][_0x18862b[_0x255d('0xb8')]]['dialQueueProject'])){delete this[_0x255d('0x26')][_0x76c9de[_0x255d('0xb9')]];utils[_0x255d('0xbc')](this[_0x255d('0x1e')][_0x18862b[_0x255d('0xb8')]],_0x255d('0x134'));this['voiceQueues'][_0x18862b['queue']][_0x255d('0xc0')]+=0x1;this[_0x255d('0x1e')][_0x18862b[_0x255d('0xb8')]][_0x255d('0x113')]+=0x1;_0x236618=new Hangup(_0x18862b,_0x76c9de);_0x236618[_0x255d('0xcd')]=0x10;_0x236618['statedesc']=_0x255d('0x135');_0x236618[_0x255d('0x11c')]=_0x255d('0x136');hopperUtils[_0x255d('0xe4')](_0x236618)[_0x255d('0x9b')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils[_0x255d('0xc7')](_0x236618)['catch'](loggerCatch(_0x255d('0x137')));}else{delete this['uniqueId'][_0x76c9de[_0x255d('0xb9')]];utils[_0x255d('0xbc')](this[_0x255d('0x1e')][_0x18862b['queue']],'[syncHangup2]');if(_0x76c9de[_0x255d('0x131')]===_0x255d('0x132')){this[_0x255d('0x1e')][_0x18862b[_0x255d('0xb8')]][_0x255d('0xc0')]+=0x1;const _0x24f22a=new AgentComplete(_0x18862b,_0x76c9de);_0x24f22a[_0x255d('0xdd')]=this[_0x255d('0x1e')][_0x18862b['queue']]['id'];hopperUtils['createHistory'](_0x24f22a)[_0x255d('0x9b')](loggerCatch(_0x255d('0xc6')));hopperUtils[_0x255d('0xc7')](_0x24f22a)[_0x255d('0x9b')](loggerCatch('[syncAgentComplete]'));}else{this[_0x255d('0x1e')][_0x18862b['queue']][_0x255d('0x138')]+=0x1;_0x236618=new Hangup(_0x18862b,_0x76c9de);_0x236618[_0x255d('0xcd')]=0xc;_0x236618[_0x255d('0xce')]=_0x76c9de['cause-txt'];_0x236618[_0x255d('0x11c')]=_0x255d('0x139');hopperUtils[_0x255d('0xe4')](_0x236618)['catch'](loggerCatch(_0x255d('0x13a')));hopperUtils['moveContactManagedDialer'](_0x236618)[_0x255d('0x9b')](loggerCatch(_0x255d('0x134')));}}}};Dialer[_0x255d('0x18')][_0x255d('0xa')]=function(_0x44f227){var _0x5702fa=this;if(!_0x5702fa[_0x255d('0x2c')][_0x44f227[_0x255d('0x4c')]]){_0x5702fa[_0x255d('0x2c')][_0x44f227[_0x255d('0x4c')]]={'running':![]};}else if(_0x5702fa[_0x255d('0x2c')][_0x44f227[_0x255d('0x4c')]][_0x255d('0x13b')]===!![]){return;}else if(_0x5702fa[_0x255d('0x2c')][_0x44f227[_0x255d('0x4c')]]['running']===![]){_0x5702fa[_0x255d('0x2c')][_0x44f227[_0x255d('0x4c')]][_0x255d('0x13b')]=!![];}var _0x4e4a1e=_0x5702fa[_0x255d('0x1e')][_0x44f227['name']];var _0x1ab835=_0x4e4a1e['message']!==utils[_0x255d('0x6a')][_0x255d('0x7d')];var _0x529039=utils[_0x255d('0x13c')](_0x4e4a1e);_0x4e4a1e['statusMessage']=utils[_0x255d('0x13d')](_0x4e4a1e,_0x5702fa['trunks']);Promise[_0x255d('0xa5')]()[_0x255d('0x45')](function(){if(_0x4e4a1e[_0x255d('0x13e')]===utils[_0x255d('0x6a')][_0x255d('0x7d')]){if(_0x1ab835){clearPredictiveAttributes(_0x4e4a1e);_0x44f227['startPredictive']=undefined;_0x44f227[_0x255d('0x29')]=undefined;}if(_0x4e4a1e['statusMessage']===utils[_0x255d('0x6a')]['INACTIVE']){_0x44f227[_0x255d('0x13f')]=0x0;_0x44f227[_0x255d('0xf5')]=0x0;_0x44f227[_0x255d('0x140')]=0x0;_0x44f227[_0x255d('0x141')]=0x0;_0x44f227[_0x255d('0x142')]=0x0;}}else if(_0x4e4a1e[_0x255d('0x13e')]===utils['CAMPAIGN_STATUS'][_0x255d('0x143')]&&!_0x529039){return _0x5702fa[_0x255d('0x8d')](_0x4e4a1e,!![])[_0x255d('0x45')](function(){return _0x5702fa['ifTime'](_0x4e4a1e,![]);})[_0x255d('0x45')](function(){return _0x5702fa['checkDialMethod'](_0x4e4a1e);})[_0x255d('0x9b')](function(_0x79164d){loggerSyncQueueSummary[_0x255d('0x64')](_0x255d('0x144'),util['inspect'](_0x79164d,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x4e4a1e);});}else{clearPredictiveAttributes(_0x4e4a1e);}})[_0x255d('0x45')](function(){var _0x17e433=_0x44f227[_0x255d('0x145')](_0x4e4a1e);if(_0x17e433||_0x4e4a1e['queueSummaryCountersUpdated']){_0x4e4a1e[_0x255d('0x146')]=![];_0x44f227['updateReportFromOutboundQueue'](_0x4e4a1e);Object[_0x255d('0x147')](_0x4e4a1e,_0x44f227);emitOutboundVoiceQueueSummary(_0x44f227);}_0x5702fa['queuesSummary'][_0x4e4a1e[_0x255d('0x4c')]][_0x255d('0x13b')]=![];})[_0x255d('0x9b')](function(_0x52eaeb){logger[_0x255d('0x66')](_0x255d('0x144'),util['inspect'](_0x52eaeb,{'showHidden':![],'depth':null}));_0x5702fa[_0x255d('0x2c')][_0x4e4a1e['name']][_0x255d('0x13b')]=![];});};Dialer[_0x255d('0x18')][_0x255d('0x38')]=_[_0x255d('0x148')](function(){var _0x475b73=_[_0x255d('0x149')](this[_0x255d('0x1e')],function(_0x12cafc){return _0x12cafc['dialPreviewRecallmeReminder'];});var _0x17f942=_[_0x255d('0x149')](this[_0x255d('0x20')],function(_0xd62c84){return _0xd62c84['online']&&_0xd62c84[_0x255d('0x84')]===_0x255d('0x14a');});if(_0x475b73['length']>0x0&&_0x17f942[_0x255d('0x93')]>0x0){return Promise['resolve']()[_0x255d('0x45')](cmHopper['handlePreviewRecallNotifications'](_[_0x255d('0x14b')](_0x475b73,'id'),previewRecallmeReminderInterval,_[_0x255d('0x14b')](_0x17f942,'id')))[_0x255d('0x45')](function(_0x4e6f3a){for(var _0x1caa87=0x0;_0x1caa87<_0x4e6f3a['length'];_0x1caa87++){var _0x41c0d9=_0x4e6f3a[_0x1caa87][_0x255d('0x14c')][_0x255d('0x4c')];if(_0x41c0d9)io['to'](util[_0x255d('0x4a')](_0x255d('0x14d'),_0x41c0d9))[_0x255d('0x47')](_0x255d('0x14e'),{'hopper':_0x4e6f3a[_0x1caa87]});}})[_0x255d('0x9b')](function(_0x622203){logger[_0x255d('0x66')](_0x255d('0x14f'),_0x622203);});}},0x3c*0x3e8,{'leading':!![]});Dialer['prototype'][_0x255d('0x43')]=function(){var _0x51f56a=this;setInterval(function(){_0x51f56a['clearZombieChannels'](_0x51f56a[_0x255d('0x26')],'[uniqueid]');_0x51f56a[_0x255d('0x150')](_0x51f56a[_0x255d('0x24')],_0x255d('0x151'));},0x32c8);};Dialer[_0x255d('0x18')][_0x255d('0x150')]=function(_0x27295f,_0x237ac9){var _0x4ab867=this;for(var _0x482522 in _0x27295f){if(typeof _0x27295f[_0x482522]!=='undefined'){this[_0x255d('0x1c')][_0x255d('0x19')](function(){if(!_['isNil'](_0x27295f[_0x482522])){return ami[_0x255d('0x95')]({'action':_0x255d('0x84'),'channel':_0x27295f[_0x482522][_0x255d('0xef')]})[_0x255d('0x9b')](function(_0x16fe22){if(_0x16fe22[_0x255d('0x69')]===_0x255d('0x152')){setTimeout(function(){if(_0x27295f[_0x482522]&&_0x27295f[_0x482522][_0x255d('0xba')]!==_0x255d('0xbb')){utils[_0x255d('0xbc')](_0x4ab867[_0x255d('0x1e')][_0x27295f[_0x482522][_0x255d('0xb8')]],'[clearZombieChannels]');logger['error'](_0x255d('0x153'),_0x237ac9,_0x482522,_0x27295f[_0x482522][_0x255d('0xb8')]);delete _0x27295f[_0x482522];}if(_0x27295f[_0x482522]&&_0x27295f[_0x482522][_0x255d('0xba')]==='ivr'){utils['decrementOriginate'](_0x4ab867[_0x255d('0x1f')][_0x27295f[_0x482522]['queue']],_0x255d('0x154'));logger[_0x255d('0x66')](_0x255d('0x155'),_0x237ac9,_0x482522,_0x27295f[_0x482522][_0x255d('0xb8')]);delete _0x27295f[_0x482522];}},0x2328);}});}});}}};Dialer[_0x255d('0x18')][_0x255d('0x156')]=function(_0xfea421){return Promise['resolve']()['then'](voiceQueueRt[_0x255d('0x156')](_0xfea421))[_0x255d('0x9b')](loggerCatch(_0x255d('0x157')));};Dialer[_0x255d('0x18')]['emptyContact']=function(_0x1b9cdb,_0x1728a1,_0x1b2f7f){var _0x81516b={'state':0x19,'statedesc':_0x255d('0x158')};utils[_0x255d('0xbc')](_0x1728a1,_0x255d('0x159')+_0x1b9cdb);this[_0x255d('0x118')](_['merge'](_0x81516b,_[_0x255d('0x72')](_0x1b2f7f,['ContactId',_0x255d('0xdc'),'UserId',_0x255d('0xdd'),_0x255d('0xde')])),_0x255d('0x15a'),_0x255d('0x159'));logger['error'](_0x1b9cdb);};Dialer[_0x255d('0x18')][_0x255d('0x118')]=function(_0x1ffc53,_0x5e415d,_0xfa1ae2){hopperUtils['createHistory'](_0x1ffc53)[_0x255d('0x9b')](loggerCatch(_0x5e415d));hopperUtils[_0x255d('0xc7')](_0x1ffc53)[_0x255d('0x9b')](loggerCatch(_0xfa1ae2));};Dialer['prototype'][_0x255d('0xd5')]=function(_0x16dfb8,_0x5e7c54){hopperUtils['createHistory'](_0x16dfb8)[_0x255d('0x9b')](loggerCatch(_0x255d('0xc6')));if(_0x5e7c54==0x0){hopperUtils[_0x255d('0xc7')](_0x16dfb8)['catch'](loggerCatch(_0x255d('0x15b')));}};Dialer[_0x255d('0x18')][_0x255d('0x14f')]=function(_0xda6757){return Promise[_0x255d('0xa5')]()[_0x255d('0x45')](cmHopper['handlePreviewRecallNotifications'](_0xda6757['id'],previewRecallmeReminderInterval))[_0x255d('0x45')](function(_0x30b256){for(var _0xfb0607=0x0;_0xfb0607<_0x30b256['length'];_0xfb0607++){var _0x16f353=_0x30b256[_0xfb0607][_0x255d('0x14c')][_0x255d('0x4c')];if(_0x16f353)io['to'](util[_0x255d('0x4a')]('user:%s',_0x16f353))[_0x255d('0x47')](_0x255d('0x14e'),{'hopper':_0x30b256[_0xfb0607]});}})[_0x255d('0x9b')](function(){});};Dialer[_0x255d('0x18')][_0x255d('0xa9')]=function(_0xbc656f){var _0x22bad4=this;return function(){_0x22bad4[_0x255d('0x15c')](_0xbc656f);};};Dialer[_0x255d('0x18')][_0x255d('0x15d')]=function(_0x382831,_0x53593d){var _0xbb41aa=this;var _0xfa90b0=uuid['v4']();this[_0x255d('0x24')][_0xfa90b0]=new Action(_0x382831,_0x53593d,_0xfa90b0);return new Promise(function(_0x2e2786,_0x4e3bae){if(_[_0x255d('0x59')](_0x382831)&&typeof _0x382831!==_0x255d('0x15e')){return _0x4e3bae(msgResponse(_0x255d('0x15f'),_0x255d('0x8e'),_0x255d('0x160')));}if(_[_0x255d('0x59')](_0x53593d['phone'])||_0x53593d[_0x255d('0x161')]===null){return _0x4e3bae(msgResponse(_0x255d('0x15f'),_0x255d('0x8e'),_0x255d('0x162')));}var _0xdaee5e={'XMD-CALLERID':_0xbb41aa['actions'][_0xfa90b0][_0x255d('0x163')](),'XMD-AGI':_0x382831[_0x255d('0x164')]?util[_0x255d('0x4a')](_0x255d('0x165'),ipAgi,_0x382831[_0x255d('0x164')]):'NONE','XMD-AGIAFTER':_0x382831['dialQueueProject2']?util[_0x255d('0x4a')](_0x255d('0x165'),ipAgi,_0x382831[_0x255d('0xc4')]):_0x255d('0x166'),'XMD-QUEUE':utils[_0x255d('0x167')](_0x382831)?util[_0x255d('0x4a')](_0x255d('0x168'),_0x382831[_0x255d('0x4c')],_0x382831[_0x255d('0x169')]||'',_0x382831['dialAgiAfterHangupAgent']?'c':'',_0x382831[_0x255d('0xcb')]||0x3):_0x255d('0x166'),'XMD-CONTACTID':_0x53593d[_0x255d('0xdb')],'XMD-CDRTYPE':_0x255d('0x7'),'CALLERID(all)':_0xbb41aa[_0x255d('0x24')][_0xfa90b0]['getCaller'](),'XMD-AMD':_0x382831[_0x255d('0x110')]?_0x255d('0x143'):_0x255d('0x166'),'XMD-DESTINATION':_0x255d('0x16a')};if(_0x382831[_0x255d('0x110')]){_0xdaee5e['XMD-AMDINITIALSILENCE']=_0x382831[_0x255d('0x16b')]||0x9c4;_0xdaee5e['XMD-AMDGREETING']=_0x382831['dialAMDGreeting']||0x5dc;_0xdaee5e['XMD-AMDAFTERGREETINGSILENCE']=_0x382831['dialAMDAfterGreetingSilence']||0x320;_0xdaee5e['XMD-AMDTOTALANALYSISTIME']=_0x382831['dialAMDTotalAnalysisTime']||0x1388;_0xdaee5e[_0x255d('0x16c')]=_0x382831[_0x255d('0x16d')]||0x64;_0xdaee5e[_0x255d('0x16e')]=_0x382831['dialAMDBetweenWordsSilence']||0x32;_0xdaee5e[_0x255d('0x16f')]=_0x382831[_0x255d('0x170')]||0x3;_0xdaee5e[_0x255d('0x171')]=_0x382831['dialAMDSilenceThreshold']||0x100;_0xdaee5e[_0x255d('0x172')]=_0x382831[_0x255d('0x173')]||0x1388;}if(utils[_0x255d('0x167')](_0x382831)){_0xdaee5e['XMD-VOICEQUEUEID']=_0x53593d[_0x255d('0xdd')];}else{_0xdaee5e[_0x255d('0x174')]=_0x53593d[_0x255d('0xde')];}var _0x2d7129=utils[_0x255d('0x175')](_0x53593d[_0x255d('0x176')]);Object[_0x255d('0x147')](_0xdaee5e,_0x2d7129);var _0x1957ef=_0xbb41aa[_0x255d('0x87')](_0x382831[_0x255d('0x177')])?utils[_0x255d('0x178')](_0x382831[_0x255d('0x177')]['callerid'],_0x382831[_0x255d('0x179')],_0x382831[_0x255d('0x17a')]>0x0?utils['getCallerIdRandom'](_0x382831[_0x255d('0x17b')],_0x382831[_0x255d('0x17a')]):_0x382831[_0x255d('0x17b')]):utils[_0x255d('0x178')](_[_0x255d('0xf7')](_0x382831['TrunkBackup'])?_0x382831['Trunk']['callerid']:_0x382831['TrunkBackup'][_0x255d('0x17c')],_0x382831[_0x255d('0x179')],_0x382831[_0x255d('0x17a')]>0x0?utils[_0x255d('0x17d')](_0x382831[_0x255d('0x17b')],_0x382831[_0x255d('0x17a')]):_0x382831[_0x255d('0x17b')]);if(_0x1957ef){_0xdaee5e[_0x255d('0x17e')]=_0xbb41aa[_0x255d('0x24')][_0xfa90b0][_0x255d('0x17f')]=utils['extractCalleridName'](_0x1957ef);_0xdaee5e['XMD-ORIGINATECALLERIDNUM']=_0x53593d['phone'];}_0x382831[_0x255d('0x180')]=_0xdaee5e;return ami['Action']({'actionid':_0xfa90b0,'action':_0x255d('0x15f'),'channel':_0xbb41aa[_0x255d('0x87')](_0x382831[_0x255d('0x177')])?util[_0x255d('0x4a')](_0x255d('0x181'),_0x382831[_0x255d('0x177')][_0x255d('0x4c')],isNotNull(_0x382831[_0x255d('0x182')])?_0x382831['dialPrefix'][_0x255d('0x183')]()||'':'',_0x382831[_0x255d('0x184')]>0x0?_0x53593d[_0x255d('0x161')][_0x255d('0x185')](_0x382831[_0x255d('0x184')]):_0x53593d['phone']):util[_0x255d('0x4a')]('SIP/%s/%s%s',_[_0x255d('0xf7')](_0x382831[_0x255d('0x88')])?_0x382831[_0x255d('0x177')][_0x255d('0x4c')]:_0x382831[_0x255d('0x88')]['name'],isNotNull(_0x382831[_0x255d('0x182')])?_0x382831['dialPrefix'][_0x255d('0x183')]()||'':'',_0x382831[_0x255d('0x184')]>0x0?_0x53593d[_0x255d('0x161')][_0x255d('0x185')](_0x382831[_0x255d('0x184')]):_0x53593d[_0x255d('0x161')]),'callerid':_0x1957ef,'Exten':_0x255d('0x16a'),'Context':_0x255d('0x186'),'Priority':'1','variable':_0xdaee5e,'timeout':(_0x382831[_0x255d('0x187')]||0x1e)*0x3e8,'async':!![],'channelid':_0xfa90b0})['then'](function(_0x57515b){return _0x2e2786(_0x57515b);})[_0x255d('0x9b')](function(_0xca1ef){_0x382831['outboundOriginateFailureCallsDay']+=0x1;var _0x37f57f=new History(_0xbb41aa[_0x255d('0x24')][_0xfa90b0]);logger['error'](util[_0x255d('0x4a')](_0x255d('0x188'),JSON[_0x255d('0x81')](_0xca1ef)));_0x37f57f[_0x255d('0xcd')]=0xe;_0x37f57f[_0x255d('0xce')]=_0x255d('0x189');_0x37f57f[_0x255d('0xe0')]=moment()['format'](_0x255d('0xbf'));_0x37f57f[_0x255d('0xe1')]=_0x37f57f[_0x255d('0xe0')];hopperUtils['createHistory'](_0x37f57f)[_0x255d('0x9b')](loggerCatch('[originate][error]'));_0xbb41aa[_0x255d('0xc7')](_0x37f57f)[_0x255d('0x9b')](loggerCatch(_0x255d('0x18a')))[_0x255d('0x1b')](function(){delete _0xbb41aa[_0x255d('0x24')][_0xfa90b0];return _0x4e3bae(msgResponse(_0x255d('0x15f'),_0x255d('0xb7'),_0x255d('0x18b')));});});});};Dialer[_0x255d('0x18')]['checkRetriveMax']=function(_0x1d813c,_0x4e3c3b,_0x29311e){var _0x5a6412=new History(_0x4e3c3b);if(_0x5a6412[_0x255d('0x120')]+_0x5a6412[_0x255d('0x121')]+_0x5a6412['countnoanswerretry']+_0x5a6412[_0x255d('0x12c')]+_0x5a6412[_0x255d('0xd7')]+_0x5a6412[_0x255d('0xec')]+_0x5a6412[_0x255d('0x11d')]+_0x5a6412[_0x255d('0x12d')]>=_0x29311e['dialGlobalMaxRetry']-0x1){return!![];}switch(_0x1d813c){case 0x3:if(_0x5a6412[_0x255d('0x18c')]>=_0x29311e[_0x255d('0x18d')]-0x1){return!![];}hopperUtils[_0x255d('0xd6')]({'active':![],'countnoanswerretry':_0x5a6412['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x255d('0xd8')](_0x29311e[_0x255d('0x18e')],_0x255d('0xda'))[_0x255d('0x4a')](_0x255d('0xbf')),'ContactId':_0x5a6412[_0x255d('0xdb')],'ListId':_0x5a6412[_0x255d('0xdc')],'VoiceQueueId':_0x5a6412[_0x255d('0xdd')]||undefined,'CampaignId':_0x5a6412[_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x5a6412[_0x255d('0x120')]>=_0x29311e[_0x255d('0x18f')]-0x1){return!![];}hopperUtils[_0x255d('0xd6')]({'active':![],'countbusyretry':_0x5a6412[_0x255d('0x120')]+=0x1,'scheduledat':moment()[_0x255d('0xd8')](_0x29311e['dialBusyRetryFrequency'],_0x255d('0xda'))['format'](_0x255d('0xbf')),'ContactId':_0x5a6412[_0x255d('0xdb')],'ListId':_0x5a6412[_0x255d('0xdc')],'VoiceQueueId':_0x5a6412[_0x255d('0xdd')]||undefined,'CampaignId':_0x5a6412['CampaignId']||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0x190')));break;case 0x8:if(_0x5a6412[_0x255d('0x121')]>=_0x29311e[_0x255d('0x191')]-0x1){return!![];}hopperUtils[_0x255d('0xd6')]({'active':![],'countcongestionretry':_0x5a6412[_0x255d('0x121')]+=0x1,'scheduledat':moment()['add'](_0x29311e[_0x255d('0x192')],'minutes')[_0x255d('0x4a')](_0x255d('0xbf')),'ContactId':_0x5a6412[_0x255d('0xdb')],'ListId':_0x5a6412[_0x255d('0xdc')],'VoiceQueueId':_0x5a6412[_0x255d('0xdd')]||undefined,'CampaignId':_0x5a6412[_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0x193')));break;case 0x0:if(_0x5a6412[_0x255d('0x12c')]>=_0x29311e[_0x255d('0x194')]-0x1){return!![];}else{hopperUtils[_0x255d('0xd6')]({'active':![],'countnosuchnumberretry':_0x5a6412[_0x255d('0x12c')]+=0x1,'scheduledat':moment()['add'](_0x29311e[_0x255d('0x195')],_0x255d('0xda'))[_0x255d('0x4a')](_0x255d('0xbf')),'ContactId':_0x5a6412[_0x255d('0xdb')],'ListId':_0x5a6412[_0x255d('0xdc')],'VoiceQueueId':_0x5a6412[_0x255d('0xdd')]||undefined,'CampaignId':_0x5a6412[_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0x196')));}break;case 0xa:if(_0x5a6412[_0x255d('0xd7')]>=_0x29311e[_0x255d('0xd4')]-0x1){return!![];}hopperUtils[_0x255d('0xd6')]({'active':![],'countdropretry':_0x5a6412[_0x255d('0xd7')]+=0x1,'scheduledat':moment()['add'](_0x29311e[_0x255d('0xd9')],'minutes')[_0x255d('0x4a')](_0x255d('0xbf')),'ContactId':_0x5a6412[_0x255d('0xdb')],'ListId':_0x5a6412['ListId'],'VoiceQueueId':_0x5a6412[_0x255d('0xdd')]||undefined,'CampaignId':_0x5a6412[_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0xdf')));break;case 0xb:if(_0x5a6412[_0x255d('0xec')]>=_0x29311e[_0x255d('0x197')]-0x1){return!![];}hopperUtils[_0x255d('0xd6')]({'active':![],'countabandonedretry':_0x5a6412['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x29311e[_0x255d('0xe9')],'minutes')[_0x255d('0x4a')](_0x255d('0xbf')),'ContactId':_0x5a6412[_0x255d('0xdb')],'ListId':_0x5a6412[_0x255d('0xdc')],'VoiceQueueId':_0x5a6412[_0x255d('0xdd')]||undefined,'CampaignId':_0x5a6412[_0x255d('0xde')]||undefined})['catch'](loggerCatch(_0x255d('0xed')));break;case 0x13:if(_0x5a6412['countmachineretry']>=_0x29311e['dialMachineMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x5a6412[_0x255d('0x11d')]+=0x1,'scheduledat':moment()[_0x255d('0xd8')](_0x29311e[_0x255d('0x127')],_0x255d('0xda'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x5a6412[_0x255d('0xdb')],'ListId':_0x5a6412[_0x255d('0xdc')],'VoiceQueueId':_0x5a6412[_0x255d('0xdd')]||undefined,'CampaignId':_0x5a6412[_0x255d('0xde')]||undefined})['catch'](loggerCatch(_0x255d('0x12f')));break;case 0x14:if(_0x5a6412['countagentrejectretry']>=_0x29311e[_0x255d('0x198')]-0x1){return!![];}hopperUtils[_0x255d('0xd6')]({'active':![],'countagentrejectretry':_0x5a6412[_0x255d('0x12d')]+=0x1,'scheduledat':moment()[_0x255d('0xd8')](_0x29311e['dialAgentRejectRetryFrequency'],_0x255d('0xda'))[_0x255d('0x4a')](_0x255d('0xbf')),'ContactId':_0x5a6412[_0x255d('0xdb')],'ListId':_0x5a6412[_0x255d('0xdc')],'VoiceQueueId':_0x5a6412['VoiceQueueId']||undefined,'CampaignId':_0x5a6412[_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch(_0x255d('0x199')));break;default:return!![];}};Dialer[_0x255d('0x18')][_0x255d('0x10c')]=function(_0x58749d,_0x26e18f,_0x33c945){var _0x2dd89c=this;var _0x2352ad=new History(_0x58749d);var _0x1279a3=![];var _0x17e4a5;var _0x22a9af;return new Promise(function(_0x77e54c,_0xbf44f7){if(_[_0x255d('0x59')](_0x26e18f)&&typeof _0x26e18f!==_0x255d('0x15e')){return _0xbf44f7(msgResponse(_0x255d('0x19a'),_0x255d('0x8e'),_0x255d('0x19b')));}if(_['isUndefined'](_0x33c945)&&typeof _0x33c945!==_0x255d('0x15e')){return _0xbf44f7(msgResponse('[callProgressDetecting]',_0x255d('0x8e'),_0x255d('0x19c')));}hopperUtils[_0x255d('0xd2')](_0x2352ad,_0x33c945['reason'],_0x26e18f)[_0x255d('0x45')](function(_0x53fa15){if(_0x53fa15[_0x255d('0xeb')]==0x1)_0x1279a3=!![];switch(_0x33c945[_0x255d('0xc1')]){case'0':_0x26e18f[_0x255d('0x19d')]+=0x1;_0x2352ad['state']=0x0;_0x2352ad[_0x255d('0xce')]=_0x255d('0x19e');_0x2352ad[_0x255d('0x12c')]+=0x1;_0x2352ad['countglobal']+=0x1;ami[_0x255d('0x47')](_0x255d('0x19f'),ut[_0x255d('0x117')](_0x58749d,_0x255d('0x1a0')));_0x17e4a5=_0x26e18f[_0x255d('0x195')];_0x22a9af=_0x26e18f[_0x255d('0xea')];hopperUtils[_0x255d('0xe4')](_0x2352ad)[_0x255d('0x9b')](loggerCatch(_0x255d('0x11f')));if(_0x2dd89c['checkRetriveMax'](0x0,_0x58749d,_0x26e18f)&&!_0x1279a3){if(_0x2352ad[_0x255d('0x12c')]>=_0x26e18f[_0x255d('0x194')]){_0x2dd89c[_0x255d('0x125')](_0x2352ad,_0x77e54c,_0xbf44f7,_0x255d('0x1a1'));}else{_0x2dd89c[_0x255d('0x122')](_0x2352ad,_0x77e54c,_0xbf44f7,_0x255d('0x1a1'));}}break;case'3':_0x26e18f[_0x255d('0x1a2')]+=0x1;_0x2352ad[_0x255d('0xcd')]=0x3;_0x2352ad[_0x255d('0xce')]=_0x255d('0x1a3');_0x2352ad[_0x255d('0x18c')]+=0x1;_0x2352ad[_0x255d('0xd1')]+=0x1;var _0x154932=ut[_0x255d('0x1a4')](_0x58749d,_0x26e18f);ami[_0x255d('0x47')](_0x255d('0x1a5'),_0x154932);_0x17e4a5=_0x26e18f['dialNoAnswerRetryFrequency'];_0x22a9af=_0x26e18f[_0x255d('0xea')];hopperUtils['createHistory'](_0x2352ad)['catch'](loggerCatch(_0x255d('0x1a6')));if(_0x2dd89c[_0x255d('0x1a7')](0x3,_0x58749d,_0x26e18f)&&!_0x1279a3){if(_0x2352ad['countnoanswerretry']>=_0x26e18f[_0x255d('0x18d')]){_0x2dd89c['createStateFinal'](_0x2352ad,_0x77e54c,_0xbf44f7,_0x255d('0x1a8'));}else{_0x2dd89c[_0x255d('0x122')](_0x2352ad,_0x77e54c,_0xbf44f7,'reason\x203\x20ringing\x20no\x20answer');}}break;case'5':_0x26e18f['outboundBusyCallsDay']+=0x1;_0x2352ad['state']=0x5;_0x2352ad[_0x255d('0xce')]=_0x255d('0x1a9');_0x2352ad[_0x255d('0x120')]+=0x1;_0x2352ad[_0x255d('0xd1')]+=0x1;ami['emit'](_0x255d('0x1aa'),ut['buildObj'](_0x58749d,'busy'));_0x17e4a5=_0x26e18f['dialBusyRetryFrequency'];_0x22a9af=_0x26e18f[_0x255d('0xea')];hopperUtils[_0x255d('0xe4')](_0x2352ad)['catch'](loggerCatch(_0x255d('0x1ab')));if(_0x2dd89c['checkRetriveMax'](0x5,_0x58749d,_0x26e18f)&&!_0x1279a3){if(_0x2352ad[_0x255d('0x120')]>=_0x26e18f['dialBusyMaxRetry']){_0x2dd89c[_0x255d('0x125')](_0x2352ad,_0x77e54c,_0xbf44f7,'reason\x205\x20busy');}else{_0x2dd89c[_0x255d('0x122')](_0x2352ad,_0x77e54c,_0xbf44f7,'reason\x205\x20busy');}}break;case'8':_0x26e18f[_0x255d('0x1ac')]+=0x1;_0x2352ad[_0x255d('0xcd')]=0x8;_0x2352ad[_0x255d('0xce')]=_0x255d('0x1ad');_0x2352ad[_0x255d('0x121')]+=0x1;_0x2352ad[_0x255d('0xd1')]+=0x1;_0x17e4a5=_0x26e18f[_0x255d('0x192')];_0x22a9af=_0x26e18f[_0x255d('0xea')];ami[_0x255d('0x47')]('custom:agentcongestion',ut[_0x255d('0x117')](_0x58749d,'congestion'));hopperUtils[_0x255d('0xe4')](_0x2352ad)[_0x255d('0x9b')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x2dd89c[_0x255d('0x1a7')](0x8,_0x58749d,_0x26e18f)&&!_0x1279a3){if(_0x2352ad[_0x255d('0x121')]>=_0x26e18f[_0x255d('0x191')]){_0x2dd89c[_0x255d('0x125')](_0x2352ad,_0x77e54c,_0xbf44f7,_0x255d('0x1ae'));}else{_0x2dd89c[_0x255d('0x122')](_0x2352ad,_0x77e54c,_0xbf44f7,_0x255d('0x1ae'));}}break;case'11':_0x26e18f['outboundAbandonedCallsDay']+=0x1;_0x2352ad[_0x255d('0xcd')]=0xb;_0x2352ad[_0x255d('0xce')]=_0x255d('0xe7');_0x2352ad[_0x255d('0xec')]+=0x1;_0x2352ad['countglobal']+=0x1;_0x17e4a5=_0x26e18f[_0x255d('0xe9')];_0x22a9af=_0x26e18f[_0x255d('0xea')];hopperUtils[_0x255d('0xe4')](_0x2352ad)['catch'](loggerCatch('[syncAgentComplete][createHistory][11]'));if(_0x2dd89c[_0x255d('0x1a7')](0xb,_0x58749d,_0x26e18f)&&!_0x1279a3){if(_0x2352ad[_0x255d('0xec')]>=_0x26e18f[_0x255d('0x197')]){_0x2dd89c[_0x255d('0x125')](_0x2352ad,_0x77e54c,_0xbf44f7,_0x255d('0x1af'));}else{_0x2dd89c[_0x255d('0x122')](_0x2352ad,_0x77e54c,_0xbf44f7,'reason\x2011\x20abandoned');}}break;case'20':_0x26e18f[_0x255d('0x1b0')]+=0x1;_0x2352ad[_0x255d('0xcd')]=0x14;_0x2352ad[_0x255d('0xce')]='AgentReject';_0x2352ad[_0x255d('0x12d')]+=0x1;_0x2352ad['countglobal']+=0x1;_0x17e4a5=_0x26e18f['dialAgentRejectRetryFrequency'];_0x22a9af=_0x26e18f[_0x255d('0xea')];ami[_0x255d('0x47')](_0x255d('0x1b1'),ut[_0x255d('0x117')](_0x58749d,_0x255d('0x1b2')));hopperUtils[_0x255d('0xe4')](_0x2352ad)[_0x255d('0x9b')](loggerCatch(_0x255d('0x1b3')));if(_0x2dd89c['checkRetriveMax'](0x14,_0x58749d,_0x26e18f)&&!_0x1279a3){if(_0x2352ad[_0x255d('0x12d')]>=_0x26e18f['dialAgentRejectMaxRetry']){_0x2dd89c['createStateFinal'](_0x2352ad,_0x77e54c,_0xbf44f7,'reason\x2020\x20agentreject');}else{_0x2dd89c[_0x255d('0x122')](_0x2352ad,_0x77e54c,_0xbf44f7,_0x255d('0x1b4'));}}break;default:_0x26e18f[_0x255d('0x138')]+=0x1;_0x2352ad[_0x255d('0xcd')]=0xc;_0x2352ad[_0x255d('0xce')]=_0x33c945['reason'];_0x17e4a5=_0x26e18f[_0x255d('0x1b5')];_0x22a9af=_0x26e18f[_0x255d('0xea')];hopperUtils[_0x255d('0xe4')](_0x2352ad)[_0x255d('0x9b')](loggerCatch(_0x255d('0x1b6')));if(_0x2dd89c[_0x255d('0x1a7')](_0x33c945[_0x255d('0xc1')],_0x58749d,_0x26e18f)&&!_0x1279a3){if(_0x2352ad['countbusyretry']+_0x2352ad[_0x255d('0x121')]+_0x2352ad[_0x255d('0x18c')]+_0x2352ad[_0x255d('0x12c')]+_0x2352ad[_0x255d('0xd7')]+_0x2352ad[_0x255d('0xec')]+_0x2352ad[_0x255d('0x11d')]+_0x2352ad[_0x255d('0x12d')]>=_0x26e18f[_0x255d('0x12e')]){_0x2dd89c[_0x255d('0x122')](_0x2352ad,_0x77e54c,_0xbf44f7,_0x33c945[_0x255d('0xc1')]);}else{_0x2dd89c[_0x255d('0x125')](_0x2352ad,_0x77e54c,_0xbf44f7,_0x33c945[_0x255d('0xc1')]);}}}})[_0x255d('0x45')](function(){if(_0x1279a3){hopperUtils[_0x255d('0xe6')](_0x2352ad,_0x17e4a5,_0x22a9af)[_0x255d('0x45')](function(){return _0x77e54c(0x1);});}});});};Dialer[_0x255d('0x18')]['stateGlobal']=function(_0x5229b2,_0x1ef24d,_0x32b39b,_0x4f05bd){var _0x3df1b9=new Final(_0x5229b2);_0x3df1b9['state']=0xf;_0x3df1b9[_0x255d('0xce')]=_0x255d('0x1b7');this['createStateFinal'](_0x3df1b9,_0x1ef24d,_0x32b39b,_0x4f05bd);};Dialer[_0x255d('0x18')][_0x255d('0x125')]=function(_0x22aea9,_0x28bb61,_0x4aa54d,_0x2b395e){hopperUtils[_0x255d('0xc7')](_0x22aea9)[_0x255d('0x45')](function(){return _0x28bb61(msgResponse(_0x255d('0x19a'),_0x255d('0x10a'),_0x2b395e));})[_0x255d('0x9b')](function(){return _0x4aa54d(msgResponse(_0x255d('0x1b8'),_0x255d('0x8e'),'contact\x20not\x20moved'));});};Dialer['prototype']['predictive']=function(_0x27d888){var _0x1b3fe5=_0x27d888[_0x255d('0x1b9')]/0x64;var _0x29c819=_0x27d888['outboundDropCallsDayTimeout']/(_0x27d888[_0x255d('0x1ba')]+_0x27d888[_0x255d('0xc0')]);var _0x10c1e9=Math['round'](_0x27d888[_0x255d('0x1bb')]*(_0x27d888[_0x255d('0x1bc')]/0x64));var _0x5e1847=Math[_0x255d('0x1bd')](_0x27d888[_0x255d('0x1bb')]*(_0x27d888[_0x255d('0x1be')]/0x64));var _0x4290ab=_0x27d888['available']+_0x27d888[_0x255d('0x141')];var _0x590f50=Math[_0x255d('0x1bf')](_0x27d888[_0x255d('0x5e')]*_0x27d888[_0x255d('0x60')]*_0x27d888[_0x255d('0x1c0')]*_0x27d888[_0x255d('0x1c1')]);if(_[_0x255d('0x59')](_0x27d888[_0x255d('0x29')])){if(!_[_0x255d('0x59')](_0x27d888[_0x255d('0x28')])){_0x27d888[_0x255d('0x28')]=undefined;loggerPredictive[_0x255d('0x66')]('[startMethodPredictive][StartProgressive]','check\x20predictive\x20is\x20not\x20undefine');}if(!_[_0x255d('0x59')](_0x27d888[_0x255d('0x65')])){loggerPredictive[_0x255d('0x66')](_0x255d('0x1c2'),_0x255d('0x1c3'));clearInterval(_0x27d888[_0x255d('0x65')]);_0x27d888[_0x255d('0x65')]=undefined;}_0x27d888['startProgressive']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x255d('0x50')](_0x27d888['name'],_0x255d('0x1c4'),_0x27d888[_0x255d('0x29')]);this[_0x255d('0xaf')](_0x27d888,0x1);}else if(ifInterval(_0x27d888[_0x255d('0x1c5')],_0x27d888['startProgressive'])){this[_0x255d('0xaf')](_0x27d888,0x1);loggerPredictiveCalls['info']('[startMethodPredictive][StartProgressive][Loop]',_0x27d888[_0x255d('0x29')],_0x27d888['name']);_0x27d888[_0x255d('0x5e')]=0x0;_0x27d888[_0x255d('0x1c6')]=0x0;}else if(_0x1b3fe5<_0x29c819&&_0x27d888[_0x255d('0x1c7')]===_0x255d('0x1c8')){clearPredictiveAttributes(_0x27d888);loggerPredictive['info']('[stopMethodPredictive][ReStartProgressive][ExceededDropDay]',_0x255d('0x1c9'),_0x29c819,_0x255d('0x29'),_0x27d888[_0x255d('0x4c')]);}else if(_0x590f50<_0x27d888[_0x255d('0x1c6')]&&_0x27d888[_0x255d('0x1c7')]==='dropRate'){clearPredictiveAttributes(_0x27d888);loggerPredictive[_0x255d('0x50')]('[stopMethodPredictive][ReStartProgressive][ExceededDropInterval]',_0x255d('0x1ca'),_0x590f50,_0x255d('0x1cb'),_0x27d888[_0x255d('0x1c6')],_0x255d('0x29'),_0x27d888[_0x255d('0x4c')]);}else if(!ifInterval(_0x27d888[_0x255d('0x1c5')],_0x27d888[_0x255d('0x29')])&&_['isUndefined'](_0x27d888[_0x255d('0x28')])&&!_[_0x255d('0x59')](_0x27d888[_0x255d('0x29')])){_0x27d888[_0x255d('0x28')]=moment()['format'](_0x255d('0xbf'));loggerPredictive[_0x255d('0x50')](_0x27d888['name'],_0x255d('0x1cc'),_0x27d888['startPredictive']);hopperUtils['avgHandleTime'](_0x27d888['dialPredictiveInterval'])[_0x255d('0x45')](this[_0x255d('0x1cd')](_0x27d888))[_0x255d('0x45')](mergeDataErlangB(_0x27d888))[_0x255d('0x45')](this[_0x255d('0x1ce')](_0x27d888))[_0x255d('0x9b')](loggerCatchPredictive(_0x255d('0x1cf'),_0x27d888));}else if(!ifInterval(_0x27d888[_0x255d('0x1c5')],_0x27d888[_0x255d('0x28')])){_0x27d888[_0x255d('0x1c6')]=0x0;_0x27d888[_0x255d('0x28')]=moment()[_0x255d('0x4a')](_0x255d('0xbf'));loggerPredictive['info'](_0x27d888['name'],'recalculate\x20predictive\x20at',_0x27d888[_0x255d('0x28')]);clearInterval(_0x27d888[_0x255d('0x65')]);_0x27d888[_0x255d('0x65')]=undefined;hopperUtils['avgHandleTime'](_0x27d888[_0x255d('0x1c5')])[_0x255d('0x45')](this[_0x255d('0x1cd')](_0x27d888))[_0x255d('0x45')](mergeDataErlangB(_0x27d888))[_0x255d('0x45')](this[_0x255d('0x1ce')](_0x27d888))[_0x255d('0x9b')](loggerCatchPredictive(_0x255d('0x1d0'),_0x27d888));}else if(_0x27d888[_0x255d('0x1bb')]&&_0x4290ab<_0x27d888[_0x255d('0x1bb')]-_0x5e1847){clearPredictiveAttributes(_0x27d888);loggerPredictive[_0x255d('0x50')](_0x27d888['name'],_0x255d('0x1d1'),_0x4290ab,_0x255d('0x1d2'),_0x27d888['predictiveIntervalAvailable'],'-',_0x5e1847,'=',_0x27d888[_0x255d('0x1bb')]-_0x5e1847,')');}else if(_0x27d888[_0x255d('0x1bb')]&&_0x4290ab>_0x27d888[_0x255d('0x1bb')]+_0x10c1e9){clearPredictiveAttributes(_0x27d888);loggerPredictive[_0x255d('0x50')](_0x27d888[_0x255d('0x4c')],_0x255d('0x1d1'),_0x4290ab,_0x255d('0x1d3'),_0x27d888[_0x255d('0x1bb')],'+',_0x10c1e9,'=',_0x27d888[_0x255d('0x1bb')]+_0x10c1e9,')');}};Dialer[_0x255d('0x18')]['getDataPredictive']=function(_0xa988ac){var _0x1f980a=this;return function(_0x57b4bc){return new Promise(function(_0x28edf4,_0x1e6e2d){_[_0x255d('0x63')](_0xa988ac,_0x57b4bc[0x0]);if(checkGetDataPredictive(_0x57b4bc[0x0])){var _0x3ef384=_0xa988ac[_0x255d('0x1bb')]=_0xa988ac[_0x255d('0x141')]+_0xa988ac[_0x255d('0x13f')];var _0x1f1469=_0xa988ac[_0x255d('0x1c5')]*0x3c;var _0xb293ff=_0x57b4bc[0x0]['predictiveIntervalAvgTalktime']+_0x57b4bc[0x0][_0x255d('0x55')];var _0x3c9375=(_0x57b4bc[0x0][_0x255d('0x1d4')]+_0x57b4bc[0x0][_0x255d('0xcc')]+_0x57b4bc[0x0][_0x255d('0x54')])/_0x57b4bc[0x0]['predictiveIntervalTotalCalls'];_0xa988ac['predictiveIntervalHitRate']=_0x3c9375>0x0?_0x3c9375:0x1;switch(_0xa988ac['dialPredictiveOptimization']){case _0x255d('0x1c8'):var _0x1a51cd=_0xa988ac[_0x255d('0x1b9')]/0x64;return _0x1f980a['abandonmentRate'](_0x3ef384,_0x1f1469,_0xb293ff,_0x3c9375,_0x1a51cd)[_0x255d('0x45')](function(_0x1557bd){return _0x28edf4(_0x1557bd);});case _0x255d('0x1d5'):var _0xe16df2=_0xa988ac[_0x255d('0x1b9')]/0x64;return _0x1f980a['busyFactor'](_0x3ef384,_0x1f1469,_0xb293ff,_0x3c9375,_0xe16df2)[_0x255d('0x45')](function(_0x36f0f2){return _0x28edf4(_0x36f0f2);});default:return _0x1e6e2d(msgResponse('[getDataPredictive]','Failure',_0x255d('0x1d6')));}}else{return _0x1e6e2d(msgResponse('[getDataPredictive]',_0x255d('0x8e'),_0x255d('0x1d7')));}});};};Dialer[_0x255d('0x18')][_0x255d('0x1d8')]=function(_0x16c198){var _0x4a7a79=this;return function(_0x5cedfa){return new Promise(function(_0x6908c0,_0x2139ba){_[_0x255d('0x63')](_0x16c198,_0x5cedfa[0x0]);if(checkGetDataPredictive(_0x5cedfa[0x0])){loggerPredictive['info'](JSON[_0x255d('0x81')](_0x5cedfa[0x0]));if(_0x16c198['dialPredictiveOptimization']===_0x255d('0x1c8')){return _0x4a7a79['getVoiceQueueRtPauses'](_0x16c198['id'])[_0x255d('0x45')](function(_0x493528){var _0x1210d2=_0x16c198[_0x255d('0x1d9')]-_0x493528[0x0][_0x255d('0x1da')];var _0x4277dc=_0x16c198[_0x255d('0x1c5')]*0x3c;var _0x486aef=_0x5cedfa[0x0][_0x255d('0x57')]+_0x5cedfa[0x0][_0x255d('0x55')];var _0x2fd886=(_0x5cedfa[0x0]['predictiveIntervalAnsweredCalls']+_0x5cedfa[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x5cedfa[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x5cedfa[0x0]['predictiveIntervalTotalCalls'];var _0x37f16b=_0x16c198[_0x255d('0x1b9')]/0x64;_0x16c198['predictiveIntervalPauses']=_0x493528[0x0][_0x255d('0x1da')]||0x0;_0x16c198[_0x255d('0x1c0')]=_0x2fd886>0x0?_0x2fd886:0x1;return _0x4a7a79[_0x255d('0x1db')](_0x1210d2,_0x4277dc,_0x486aef,_0x2fd886,_0x37f16b);})[_0x255d('0x45')](function(_0xfb464d){return _0x6908c0(_0xfb464d);})['catch'](function(_0x2cbda9){return _0x2139ba(msgResponse(_0x255d('0x1dc'),'Failure',JSON[_0x255d('0x81')](_0x2cbda9)));});}if(_0x16c198[_0x255d('0x1c7')]===_0x255d('0x1d5')){return _0x4a7a79[_0x255d('0x156')](_0x16c198['id'])[_0x255d('0x45')](function(_0x1580f9){var _0xf6a82d=_0x16c198['loggedIn']-_0x1580f9[0x0][_0x255d('0x1da')];var _0x828f80=_0x16c198[_0x255d('0x1c5')]*0x3c;var _0x2b7f94=_0x5cedfa[0x0][_0x255d('0x57')]+_0x5cedfa[0x0][_0x255d('0x55')];var _0x36c4c5=(_0x5cedfa[0x0][_0x255d('0x1d4')]+_0x5cedfa[0x0][_0x255d('0xcc')]+_0x5cedfa[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x5cedfa[0x0][_0x255d('0x52')];var _0xfcf4d3=_0x16c198[_0x255d('0x1b9')]/0x64;_0x16c198[_0x255d('0x1dd')]=_0x1580f9[0x0]['outboundQueuePauses']||0x0;_0x16c198[_0x255d('0x1c0')]=_0x36c4c5>0x0?_0x36c4c5:0x1;return _0x4a7a79['busyFactor'](_0xf6a82d,_0x828f80,_0x2b7f94,_0x36c4c5,_0xfcf4d3);})[_0x255d('0x45')](function(_0x5ef258){return _0x6908c0(_0x5ef258);})[_0x255d('0x9b')](function(_0x9d5709){return _0x2139ba(msgResponse(_0x255d('0x1dc'),_0x255d('0x8e'),JSON['stringify'](_0x9d5709)));});}}else{return _0x2139ba(msgResponse(_0x255d('0x1de'),_0x255d('0x8e'),_0x255d('0x1d7')));}});};};Dialer['prototype'][_0x255d('0x1ce')]=function(_0x21cb2e){var _0x18d6cd=this;return function(){var _0x13ba6f=0x0;var _0x56aff1=Math['floor'](_0x21cb2e[_0x255d('0x1df')]*0x3e8);if(_0x56aff1>0x0){_0x56aff1=_0x56aff1<0x64?0x64:_0x56aff1;loggerPredictive[_0x255d('0x50')](_0x21cb2e['name'],'one\x20call\x20every:',_0x56aff1,_0x255d('0x1e0'));_0x21cb2e['handlePredictive']=setInterval(function(){_0x18d6cd[_0x255d('0x65')](_0x21cb2e);loggerPredictiveCalls[_0x255d('0x50')]('[handlePredictive]',_0x13ba6f+=0x1);},_0x56aff1);}else{loggerPredictive[_0x255d('0x50')](_0x21cb2e[_0x255d('0x4c')],_0x255d('0x1e1'));}};};Dialer[_0x255d('0x18')]['checkContactBlack']=function(_0x4086bc,_0x1892ff){var _0x3e4c60=this;return function(_0x3bba9b){if(_['isEmpty'](_0x3bba9b)){if(_[_0x255d('0xf7')](_0x1892ff['UserId'])||!_0x1892ff[_0x255d('0x1e2')]){if(_0x4086bc[_0x255d('0xab')]===_0x255d('0x8')){_0x4086bc[_0x255d('0x6f')]=_['isUndefined'](_0x4086bc[_0x255d('0x6f')])?!![]:_0x4086bc[_0x255d('0x6f')];var _0x22342b=uuid['v4']();_0x3e4c60[_0x255d('0x24')][_0x22342b]=new Action(_0x4086bc,_0x1892ff,_0x22342b);loggerBooked[_0x255d('0x50')](_0x255d('0x1e3'),_0x22342b,_0x255d('0x1e4'),JSON[_0x255d('0x81')](_0x4086bc['queueStatusComplete']),_0x255d('0x1e5'),_0x4086bc[_0x255d('0x4c')]);if(_0x4086bc[_0x255d('0x6f')]){_0x4086bc['queueStatusComplete']=![];_0x3e4c60[_0x255d('0xf8')][_0x3e4c60[_0x255d('0x24')][_0x22342b]['queue']]=[];ami[_0x255d('0x95')]({'actionid':_0x22342b,'action':'queuestatus','queue':_0x4086bc[_0x255d('0x4c')]})[_0x255d('0x9b')](function(){utils[_0x255d('0xbc')](_0x4086bc,_0x255d('0x1e6'));hopperUtils[_0x255d('0xd6')]({'active':![],'ContactId':_0x3e4c60[_0x255d('0x24')][_0x22342b][_0x255d('0xdb')],'ListId':_0x3e4c60[_0x255d('0x24')][_0x22342b][_0x255d('0xdc')],'VoiceQueueId':_0x3e4c60[_0x255d('0x24')][_0x22342b][_0x255d('0xdd')]||undefined,'CampaignId':_0x3e4c60[_0x255d('0x24')][_0x22342b][_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x3e4c60[_0x255d('0x24')][_0x22342b];});}else{loggerBooked[_0x255d('0x50')]('[booked][checkContactBlack][else]',JSON[_0x255d('0x81')](_0x4086bc[_0x255d('0x6f')]),_0x255d('0x1e5'),_0x4086bc[_0x255d('0x4c')]);utils['decrementOriginate'](_0x4086bc,_0x255d('0x1e6'));hopperUtils[_0x255d('0xd6')]({'active':![],'ContactId':_0x3e4c60[_0x255d('0x24')][_0x22342b][_0x255d('0xdb')],'ListId':_0x3e4c60['actions'][_0x22342b]['ListId'],'VoiceQueueId':_0x3e4c60['actions'][_0x22342b]['VoiceQueueId']||undefined,'CampaignId':_0x3e4c60[_0x255d('0x24')][_0x22342b]['CampaignId']||undefined})[_0x255d('0x9b')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x3e4c60['actions'][_0x22342b];}}else{return _0x3e4c60['actionOriginate'](_0x4086bc,_0x1892ff);}}else{if(utils[_0x255d('0xc9')](undefined,_0x1892ff['scheduledat'])<_0x4086bc['dialRecallMeTimeout']*0x3c){if(_0x1892ff[_0x255d('0x14c')]&&!_0x1892ff['Agent'][_0x255d('0x1e7')]){_0x3e4c60[_0x255d('0x1d')]['run'](_0x1892ff['id'])['finally'](function(){utils[_0x255d('0xbc')](_0x4086bc,_0x255d('0x1e6'));});}else{hopperUtils['unlockContact']({'active':![]},_0x1892ff['id'],0x1)['finally'](function(){utils[_0x255d('0xbc')](_0x4086bc,'[checkContactBlack]');});}}else{_0x4086bc[_0x255d('0x1e8')]+=0x1;utils[_0x255d('0xbc')](_0x4086bc,_0x255d('0x1e6'));if(_0x4086bc[_0x255d('0x1e9')]){hopperUtils[_0x255d('0xd6')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x1892ff[_0x255d('0xdb')],'ListId':_0x1892ff[_0x255d('0xdc')],'VoiceQueueId':_0x1892ff['VoiceQueueId']||undefined,'CampaignId':_0x1892ff[_0x255d('0xde')]||undefined})[_0x255d('0x9b')](loggerCatch('[rescheduleContact][dialRecallInQueue]'));hopperUtils[_0x255d('0xe4')](createObjHistory(_0x4086bc,_0x1892ff,utils[_0x255d('0x6a')][_0x255d('0x1ea')],0x17,'RecallInQueue'))['catch'](loggerCatch(_0x255d('0x1eb')));}else{_0x3e4c60[_0x255d('0x118')](createObjHistory(_0x4086bc,_0x1892ff,utils[_0x255d('0x6a')][_0x255d('0x1ec')],0x16,'RecallFailedTimeout'),_0x255d('0x1ed'),'[Originate][HistoryRecallClose]');}}}}else{_0x4086bc['outboundBlacklistCallsDay']+=0x1;_0x3e4c60[_0x255d('0x118')](createObjHistory(_0x4086bc,_0x1892ff,utils[_0x255d('0x6a')][_0x255d('0x1ee')],0xd,_0x255d('0x1ef')),_0x255d('0x1f0'),_0x255d('0x1f1'));throw _0x255d('0x1f2');}};};Dialer[_0x255d('0x18')]['handleIvr']=function(_0x1fffdc){var _0x89a6f0=this;var _0x53033c=_0x1fffdc['limitCalls']-_0x1fffdc['originated'];emitCampaignSummary(_0x1fffdc);if(_0x53033c>0x0&&_0x1fffdc[_0x255d('0x1f3')]==0x0){if(_0x53033c>this[_0x255d('0x22')]){_0x53033c=this[_0x255d('0x22')];}_0x1fffdc[_0x255d('0x1f3')]=0x1;hopperUtils[_0x255d('0x1f4')](_0x1fffdc,_0x53033c)[_0x255d('0x45')](function(_0x7845b1){_0x1fffdc[_0x255d('0x1f3')]=0x0;if(_0x7845b1){if(!utils['checkContactEmpty'](_0x7845b1)){_0x1fffdc['message']=utils['CAMPAIGN_STATUS'][_0x255d('0x6e')];logger[_0x255d('0x50')](_0x255d('0x1f5')+_0x1fffdc[_0x255d('0x4c')]);}else{_0x1fffdc[_0x255d('0x7c')]+=_0x7845b1['length'];_0x1fffdc[_0x255d('0x69')]=utils[_0x255d('0x6a')][_0x255d('0x1f6')];for(var _0x1ef350=0x0;_0x1ef350<_0x7845b1[_0x255d('0x93')];_0x1ef350+=0x1){_0x1fffdc['ivrTotalCallsDays']+=0x1;if(_['isNil'](_0x7845b1[_0x1ef350])||_[_0x255d('0xf7')](_0x7845b1[_0x1ef350]['Contact'])||_[_0x255d('0xf7')](_0x7845b1[_0x1ef350][_0x255d('0x161')])){_0x89a6f0[_0x255d('0x1f7')](_0x255d('0x1f8'),_0x1fffdc,_0x7845b1[_0x1ef350]);}else{hopperUtils[_0x255d('0x1f9')](_[_0x255d('0x72')](_0x7845b1[_0x1ef350],[_0x255d('0xde'),'phone']))[_0x255d('0x45')](_0x89a6f0[_0x255d('0x1fa')](_0x1fffdc,_0x7845b1[_0x1ef350]))[_0x255d('0x9b')](function(_0x3c314f){logger[_0x255d('0x66')](_0x255d('0x1fb'),_0x3c314f);utils[_0x255d('0xbc')](_0x1fffdc,_0x255d('0x1fc'));});}}}}})[_0x255d('0x9b')](function(_0x5069a3){_0x1fffdc[_0x255d('0x1f3')]=0x0;logger[_0x255d('0x66')](_0x255d('0x1fd'),_0x5069a3);});}};Dialer[_0x255d('0x18')][_0x255d('0xaf')]=function(_0x58b53f,_0x430ff2){var _0x59b21a=this;var _0x5c7335=[];if(_0x430ff2<0x1||_0x58b53f[_0x255d('0xab')]===_0x255d('0x8')){_0x430ff2=0x1;}var _0x42e0d8=Math[_0x255d('0x1bf')](_0x58b53f['available']*_0x430ff2)-_0x58b53f[_0x255d('0x7c')];if(_0x58b53f[_0x255d('0x1fe')]>0x0){var _0x30402e=_0x58b53f[_0x255d('0x1fe')]-_0x58b53f['originated']-_0x58b53f['talking']-_0x58b53f[_0x255d('0x142')];if(_0x42e0d8>_0x30402e){_0x42e0d8=_0x30402e;}}if(_0x42e0d8>0x0&&_0x58b53f[_0x255d('0x1f3')]==0x0){if(_0x58b53f[_0x255d('0xab')]===_0x255d('0x8')){_0x42e0d8=0x1;}if(_0x42e0d8>this[_0x255d('0x22')]){_0x42e0d8=this[_0x255d('0x22')];}for(var _0xc2e2 in this[_0x255d('0x20')]){if(typeof this['agents'][_0xc2e2]!==_0x255d('0x1ff')){if(this['agents'][_0xc2e2][_0x255d('0xcd')]===_0x255d('0x200')&&this[_0x255d('0x20')][_0xc2e2][_0x255d('0x84')]==='reachable'){_0x5c7335[_0x255d('0x94')](this[_0x255d('0x20')][_0xc2e2]['id']);}}}_0x58b53f[_0x255d('0x1f3')]=0x1;hopperUtils[_0x255d('0x201')](_0x58b53f,_0x5c7335,_0x42e0d8)[_0x255d('0x45')](function(_0x50635d){_0x58b53f[_0x255d('0x1f3')]=0x0;if(_0x50635d){if(!utils[_0x255d('0x202')](_0x50635d)){hopperUtils[_0x255d('0x203')](_0x58b53f)[_0x255d('0x45')](sendMessageReschedule(_0x58b53f))[_0x255d('0x9b')](loggerCatch(_0x255d('0x204')));}else{_0x58b53f[_0x255d('0x7c')]+=_0x50635d[_0x255d('0x93')];_0x58b53f['message']=_0x58b53f[_0x255d('0xab')]===_0x255d('0x8')?utils[_0x255d('0x6a')][_0x255d('0x143')]:utils['CAMPAIGN_STATUS'][_0x255d('0x1f6')];for(var _0x5b4265=0x0;_0x5b4265<_0x50635d[_0x255d('0x93')];_0x5b4265+=0x1){if(_[_0x255d('0xf7')](_0x50635d[_0x5b4265])||_['isNil'](_0x50635d[_0x5b4265]['Contact'])||_[_0x255d('0xf7')](_0x50635d[_0x5b4265][_0x255d('0x161')])){_0x59b21a[_0x255d('0x1f7')](_0x255d('0x1f8'),_0x58b53f,_0x50635d[_0x5b4265]);}else{hopperUtils['checkIsBlackList'](_[_0x255d('0x72')](_0x50635d[_0x5b4265],[_0x255d('0xdd'),_0x255d('0x161')]))[_0x255d('0x45')](_0x59b21a['checkContactBlack'](_0x58b53f,_0x50635d[_0x5b4265]))['catch'](function(_0x50f0d5){logger['error']('[actionOriginate]',_0x50f0d5);utils[_0x255d('0xbc')](_0x58b53f,_0x255d('0x205'));});}}}}})[_0x255d('0x9b')](function(_0x4e43d8){_0x58b53f['temp']=0x0;logger['error'](_0x255d('0x1fd'),_0x4e43d8);});}};Dialer[_0x255d('0x18')]['handlePredictive']=function(_0xc4f04d){if(_0xc4f04d[_0x255d('0x1fe')]>0x0){var _0x3c2d5c=_0xc4f04d[_0x255d('0x1fe')]-_0xc4f04d[_0x255d('0x7c')]-_0xc4f04d[_0x255d('0x141')];if(_0x3c2d5c>0x0&&_0xc4f04d[_0x255d('0x1f3')]==0x0){this[_0x255d('0x206')](_0xc4f04d);}else{loggerPredictiveCalls[_0x255d('0x50')](_0x255d('0x207'));}}else{this[_0x255d('0x206')](_0xc4f04d);}};Dialer[_0x255d('0x18')][_0x255d('0x206')]=function(_0x2bec3b){var _0x15c9d0=this;var _0x6c22a9=[];_0x2bec3b[_0x255d('0x7c')]+=0x1;for(var _0x3281ea in this[_0x255d('0x20')]){if(typeof this[_0x255d('0x20')][_0x3281ea]!==_0x255d('0x1ff')){if(this[_0x255d('0x20')][_0x3281ea]['state']==='not_inuse'&&this[_0x255d('0x20')][_0x3281ea]['status']===_0x255d('0x14a')){_0x6c22a9[_0x255d('0x94')](this['agents'][_0x3281ea]['id']);}}}_0x2bec3b[_0x255d('0x1f3')]=0x1;return this[_0x255d('0x201')](_0x2bec3b['id'],_0x6c22a9,0x1,_0x2bec3b[_0x255d('0x208')],_0x2bec3b)[_0x255d('0x45')](function(_0x34524b){_0x2bec3b[_0x255d('0x1f3')]=0x1;if(_0x34524b){if(!utils[_0x255d('0x202')](_0x34524b)){utils['checkContactLowerLimitOriginate'](_0x2bec3b,0x1,0x0);return hopperUtils['countReScheduled'](_0x2bec3b)[_0x255d('0x45')](sendMessageReschedule(_0x2bec3b))[_0x255d('0x9b')](loggerCatch(_0x255d('0x204')));}else{_0x2bec3b[_0x255d('0x69')]=utils[_0x255d('0x6a')][_0x255d('0x1f6')];if(_[_0x255d('0xf7')](_0x34524b[0x0])||_[_0x255d('0xf7')](_0x34524b[0x0][_0x255d('0x176')])||_[_0x255d('0xf7')](_0x34524b[0x0][_0x255d('0x161')])){_0x15c9d0[_0x255d('0x1f7')](_0x255d('0x1f8'),_0x2bec3b,_0x34524b[0x0]);}else{return hopperUtils[_0x255d('0x209')](_['pick'](_0x34524b[0x0],[_0x255d('0xdd'),_0x255d('0x161')]))[_0x255d('0x45')](_0x15c9d0[_0x255d('0x1fa')](_0x2bec3b,_0x34524b[0x0]))['catch'](function(_0x2d7b2d){logger[_0x255d('0x66')]('[actionOriginatePredictive]',_0x2d7b2d);utils[_0x255d('0xbc')](_0x2bec3b,_0x255d('0x20a'));});}}}})[_0x255d('0x9b')](function(_0x571136){_0x2bec3b['temp']=0x0;logger[_0x255d('0x66')]('[getContactCampaign2]',_0x571136);});};Dialer['prototype'][_0x255d('0x1db')]=function(_0x485c92,_0x5b349a,_0x46682b,_0x50e8f0,_0x56d45f,_0x541c49){loggerPredictive['info'](_0x255d('0x20b'));loggerPredictive[_0x255d('0x50')](_0x255d('0x20c'),_0x485c92);loggerPredictive[_0x255d('0x50')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5b349a);loggerPredictive['info'](_0x255d('0x20d'),_0x46682b);loggerPredictive[_0x255d('0x50')](_0x255d('0x20e'),_0x50e8f0);loggerPredictive['info']('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x56d45f);loggerPredictive[_0x255d('0x50')](_0x255d('0x58'));return new Promise(function(_0x13a08a,_0x4815c2){if(_0x485c92<=0x0||isNaN(_0x485c92)){return _0x4815c2(msgResponse(_0x255d('0x20f'),_0x255d('0xb7'),'m\x20=\x20'+_0x485c92));}if(_0x46682b<=0x0||isNaN(_0x46682b)){return _0x4815c2(msgResponse(_0x255d('0x20f'),_0x255d('0xb7'),_0x255d('0x210')+_0x46682b));}if(_0x50e8f0<=0x0||isNaN(_0x50e8f0)){return _0x4815c2(msgResponse(_0x255d('0x20f'),_0x255d('0xb7'),_0x255d('0x211')+_0x50e8f0));}if(_0x5b349a<=0x0||isNaN(_0x5b349a)){return _0x4815c2(msgResponse(_0x255d('0x20f'),_0x255d('0xb7'),_0x255d('0x212')+_0x5b349a));}if(_0x56d45f<=0x0||isNaN(_0x56d45f)){return _0x4815c2(msgResponse(_0x255d('0x20f'),_0x255d('0xb7'),'Amax\x20=\x20'+_0x56d45f));}_0x541c49=_0x541c49||0x0;var _0x314179=0x1/_0x46682b;var _0x5bcdc2=0x0;var _0x22906c=0x0;var _0x12d65f=0x0;var _0x2b5729=0x0;for(var _0x49c100=0x0;_0x12d65f<_0x56d45f;_0x49c100+=0x1){_0x22906c=_0x49c100/_0x5b349a;_0x5bcdc2=(_0x50e8f0*_0x22906c+_0x541c49)/_0x314179;_0x12d65f=utils[_0x255d('0x213')](_0x5bcdc2,_0x485c92);_0x2b5729=_0x5bcdc2/_0x485c92*(0x1-utils['erlangb'](_0x5bcdc2,_0x485c92));}return _0x13a08a({'erlangCalls':_0x49c100,'erlangCallToSecond':_0x5b349a/_0x49c100,'erlangAbandonmentRate':_0x12d65f,'erlangBusyFactor':_0x2b5729});});};Dialer[_0x255d('0x18')][_0x255d('0x214')]=function(_0x3f29de,_0x3050b6,_0x10d524,_0x1a1f1d,_0x214ef1,_0x16e498){loggerPredictive[_0x255d('0x50')](_0x255d('0x215'));loggerPredictive[_0x255d('0x50')](_0x255d('0x20c'),_0x3f29de);loggerPredictive['info'](_0x255d('0x216'),_0x3050b6);loggerPredictive['info'](_0x255d('0x20d'),_0x10d524);loggerPredictive[_0x255d('0x50')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1a1f1d);loggerPredictive['info'](_0x255d('0x217'),_0x214ef1);loggerPredictive[_0x255d('0x50')](_0x255d('0x58'));return new Promise(function(_0x2a4922,_0x241aa2){if(_0x3f29de<=0x0||isNaN(_0x3f29de)){return _0x241aa2(msgResponse(_0x255d('0x218'),_0x255d('0xb7'),_0x255d('0x219')+_0x3f29de));}if(_0x10d524<=0x0||isNaN(_0x10d524)){return _0x241aa2(msgResponse(_0x255d('0x218'),'Error',_0x255d('0x210')+_0x10d524));}if(_0x1a1f1d<=0x0||isNaN(_0x1a1f1d)){return _0x241aa2(msgResponse('[busyFactor]','Error',_0x255d('0x211')+_0x1a1f1d));}if(_0x3050b6<=0x0||isNaN(_0x3050b6)){return _0x241aa2(msgResponse(_0x255d('0x218'),_0x255d('0xb7'),'interval\x20=\x20'+_0x3050b6));}if(_0x214ef1<=0x0||isNaN(_0x214ef1)){return _0x241aa2(msgResponse(_0x255d('0x218'),_0x255d('0xb7'),_0x255d('0x21a')+_0x214ef1));}_0x16e498=_0x16e498||0x0;var _0x2e0ecc=0x1/_0x10d524;var _0x5a056a=0x0;var _0x1db942=0x0;var _0x491582=0x0;var _0x1d2382=0x0;for(var _0x2e82cb=0x0;_0x1d2382<_0x214ef1;_0x2e82cb+=0x1){_0x1db942=_0x2e82cb/_0x3050b6;_0x5a056a=(_0x1a1f1d*_0x1db942+_0x16e498)/_0x2e0ecc;_0x491582=utils[_0x255d('0x213')](_0x5a056a,_0x3f29de);_0x1d2382=_0x5a056a/_0x3f29de*(0x1-utils['erlangb'](_0x5a056a,_0x3f29de));}return _0x2a4922({'erlangCalls':_0x2e82cb,'erlangCallToSecond':_0x3050b6/_0x2e82cb,'erlangAbandonmentRate':_0x491582,'erlangBusyFactor':_0x1d2382});});};module[_0x255d('0x21b')]=Dialer;