server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe4ca=['callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','moment','milliseconds','diff','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countmachineretry','countabandonedretry','countagentrejectretry','uniqueid','calleridname','name','calleridnum','responsetime','droptime','endtime','ringtime','starttime','holdtime','talktime','connectedlinename','reason','callback','callbackuniqueid'];(function(_0x37e808,_0x385680){var _0x2adb6a=function(_0x434ba7){while(--_0x434ba7){_0x37e808['push'](_0x37e808['shift']());}};_0x2adb6a(++_0x385680);}(_0xe4ca,0x137));var _0xae4c=function(_0x1da80f,_0x59f7c8){_0x1da80f=_0x1da80f-0x0;var _0x382ff6=_0xe4ca[_0x1da80f];return _0x382ff6;};'use strict';var util=require(_0xae4c('0x0'));var _=require(_0xae4c('0x1'));var moment=require(_0xae4c('0x2'));function getSeconds(_0x1cccdd,_0x3f86ef){var _0x3bccc2=moment(_0x1cccdd)[_0xae4c('0x3')](0x0);var _0x49dd69=moment(_0x3f86ef)[_0xae4c('0x3')](0x0);return _0x3bccc2[_0xae4c('0x4')](_0x49dd69,'seconds');}function QueueCallerAbandon(_0x5a9772,_0x18b20f){this['scheduledat']=_0x5a9772[_0xae4c('0x5')];this[_0xae4c('0x6')]=_0x5a9772[_0xae4c('0x6')];this[_0xae4c('0x7')]=_0x5a9772[_0xae4c('0x6')]===_0xae4c('0x8')?_0xae4c('0x9'):_0x5a9772[_0xae4c('0x6')];this['countbusyretry']=_0x5a9772[_0xae4c('0xa')];this[_0xae4c('0xb')]=_0x5a9772[_0xae4c('0xb')];this['countnoanswerretry']=_0x5a9772[_0xae4c('0xc')];this['countglobal']=_0x5a9772['countbusyretry']+_0x5a9772[_0xae4c('0xb')]+_0x5a9772['countnoanswerretry']+_0x5a9772[_0xae4c('0xd')]+_0x5a9772[_0xae4c('0xe')]+_0x5a9772['countabandonedretry']+_0x5a9772[_0xae4c('0xf')]+_0x5a9772['countagentrejectretry'];this[_0xae4c('0xd')]=_0x5a9772[_0xae4c('0xd')];this[_0xae4c('0xe')]=_0x5a9772[_0xae4c('0xe')];this[_0xae4c('0x10')]=_0x5a9772[_0xae4c('0x10')];this[_0xae4c('0xf')]=_0x5a9772[_0xae4c('0xf')];this[_0xae4c('0x11')]=_0x5a9772[_0xae4c('0x11')];this[_0xae4c('0x12')]=_0x18b20f[_0xae4c('0x12')];this[_0xae4c('0x13')]=_0x5a9772[_0xae4c('0x14')];this[_0xae4c('0x15')]=_0x5a9772['number'];this['starttime']=_0x5a9772['starttime'];this[_0xae4c('0x16')]=_0x5a9772['responsetime'];this[_0xae4c('0x17')]=_0x5a9772[_0xae4c('0x17')];this[_0xae4c('0x18')]=this[_0xae4c('0x17')];this[_0xae4c('0x19')]=getSeconds(_0x5a9772['responsetime'],_0x5a9772[_0xae4c('0x1a')]);this[_0xae4c('0x1b')]=getSeconds(this[_0xae4c('0x17')],_0x5a9772[_0xae4c('0x16')]);this[_0xae4c('0x1c')]=0x0;this[_0xae4c('0x9')]=_0x18b20f[_0xae4c('0x9')];this['membername']=_0x18b20f[_0xae4c('0x1d')];this[_0xae4c('0x1e')]=_0x18b20f['reason'];this['callback']=_0x5a9772[_0xae4c('0x1f')];this[_0xae4c('0x20')]=_0x5a9772[_0xae4c('0x20')];this['callbackat']=_0x5a9772[_0xae4c('0x21')];this['recallme']=_0x5a9772[_0xae4c('0x22')];this['ContactId']=_0x5a9772[_0xae4c('0x23')];this[_0xae4c('0x24')]=_0x5a9772['ListId'];this[_0xae4c('0x25')]=_0x5a9772[_0xae4c('0x25')];this[_0xae4c('0x26')]=_0x5a9772[_0xae4c('0x26')];this['CampaignId']=_0x5a9772[_0xae4c('0x27')];this['originatecalleridnum']=_0x5a9772[_0xae4c('0x28')]||'';this[_0xae4c('0x29')]=_0x5a9772[_0xae4c('0x29')]||'';}module[_0xae4c('0x2a')]=QueueCallerAbandon;