server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1358=['talktime','membername','reason','callback','callbackuniqueid','callbackat','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','moment','milliseconds','diff','seconds','scheduledat','campaigntype','type','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridname','calleridnum','number','starttime','responsetime','droptime','endtime'];(function(_0x4e9e3c,_0x85acaa){var _0x524a05=function(_0x4e720a){while(--_0x4e720a){_0x4e9e3c['push'](_0x4e9e3c['shift']());}};_0x524a05(++_0x85acaa);}(_0x1358,0x89));var _0x8135=function(_0x1facfa,_0x1acf7d){_0x1facfa=_0x1facfa-0x0;var _0x9ec701=_0x1358[_0x1facfa];return _0x9ec701;};'use strict';var util=require(_0x8135('0x0'));var _=require('lodash');var moment=require(_0x8135('0x1'));function getSeconds(_0x5037bb,_0x5317aa){var _0x2ebd71=moment(_0x5037bb)[_0x8135('0x2')](0x0);var _0x59cfad=moment(_0x5317aa)[_0x8135('0x2')](0x0);return _0x2ebd71[_0x8135('0x3')](_0x59cfad,_0x8135('0x4'));}function QueueCallerAbandon(_0x2b7761,_0xc572c8){this[_0x8135('0x5')]=_0x2b7761[_0x8135('0x5')];this['type']=_0x2b7761['type'];this[_0x8135('0x6')]=_0x2b7761[_0x8135('0x7')]===_0x8135('0x8')?_0x8135('0x9'):_0x2b7761[_0x8135('0x7')];this[_0x8135('0xa')]=_0x2b7761[_0x8135('0xa')];this['countcongestionretry']=_0x2b7761[_0x8135('0xb')];this[_0x8135('0xc')]=_0x2b7761[_0x8135('0xc')];this[_0x8135('0xd')]=_0x2b7761['countbusyretry']+_0x2b7761['countcongestionretry']+_0x2b7761[_0x8135('0xc')]+_0x2b7761[_0x8135('0xe')]+_0x2b7761[_0x8135('0xf')]+_0x2b7761[_0x8135('0x10')]+_0x2b7761[_0x8135('0x11')]+_0x2b7761[_0x8135('0x12')];this[_0x8135('0xe')]=_0x2b7761['countnosuchnumberretry'];this[_0x8135('0xf')]=_0x2b7761[_0x8135('0xf')];this['countabandonedretry']=_0x2b7761[_0x8135('0x10')];this[_0x8135('0x11')]=_0x2b7761[_0x8135('0x11')];this[_0x8135('0x12')]=_0x2b7761[_0x8135('0x12')];this[_0x8135('0x13')]=_0xc572c8[_0x8135('0x13')];this[_0x8135('0x14')]=_0x2b7761['name'];this[_0x8135('0x15')]=_0x2b7761[_0x8135('0x16')];this[_0x8135('0x17')]=_0x2b7761[_0x8135('0x17')];this[_0x8135('0x18')]=_0x2b7761['responsetime'];this[_0x8135('0x19')]=_0x2b7761[_0x8135('0x19')];this[_0x8135('0x1a')]=this['droptime'];this['ringtime']=getSeconds(_0x2b7761[_0x8135('0x18')],_0x2b7761[_0x8135('0x17')]);this['holdtime']=getSeconds(this[_0x8135('0x19')],_0x2b7761['responsetime']);this[_0x8135('0x1b')]=0x0;this[_0x8135('0x9')]=_0xc572c8[_0x8135('0x9')];this[_0x8135('0x1c')]=_0xc572c8['connectedlinename'];this[_0x8135('0x1d')]=_0xc572c8[_0x8135('0x1d')];this[_0x8135('0x1e')]=_0x2b7761['callback'];this[_0x8135('0x1f')]=_0x2b7761['callbackuniqueid'];this[_0x8135('0x20')]=_0x2b7761[_0x8135('0x20')];this['recallme']=_0x2b7761['recallme'];this[_0x8135('0x21')]=_0x2b7761[_0x8135('0x21')];this[_0x8135('0x22')]=_0x2b7761[_0x8135('0x22')];this[_0x8135('0x23')]=_0x2b7761[_0x8135('0x23')];this[_0x8135('0x24')]=_0x2b7761['VoiceQueueId'];this[_0x8135('0x25')]=_0x2b7761['CampaignId'];this[_0x8135('0x26')]=_0x2b7761[_0x8135('0x26')]||'';this[_0x8135('0x27')]=_0x2b7761[_0x8135('0x27')]||'';}module[_0x8135('0x28')]=QueueCallerAbandon;