server/services/ami/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x70e0=['name','voiceStatusQueue','onhold','stringify','md5','user:%s','user:save','emit','user:presence','lodash','util','moment','../../../config/environment','redis','defaults','socket.io-emitter','email','accountcode','fullname','state','unknown','address','phone','mobile','interface','online','voiceStatus','voiceStatusTime','voiceStatusCallerIdNumber','local','toLowerCase','not_inuse','idle','inuse','statePause','toNumber','format'];(function(_0x160fa0,_0x1e31ab){var _0x3cb531=function(_0x29330e){while(--_0x29330e){_0x160fa0['push'](_0x160fa0['shift']());}};_0x3cb531(++_0x1e31ab);}(_0x70e0,0x17b));var _0x070e=function(_0x3c3e4d,_0x56dc83){_0x3c3e4d=_0x3c3e4d-0x0;var _0x115869=_0x70e0[_0x3c3e4d];return _0x115869;};'use strict';var _=require(_0x070e('0x0'));var util=require(_0x070e('0x1'));var moment=require(_0x070e('0x2'));var md5=require('md5');var Redis=require('ioredis');var config=require(_0x070e('0x3'));config[_0x070e('0x4')]=_[_0x070e('0x5')](config[_0x070e('0x4')],{'host':'localhost','port':0x18eb});var io=require(_0x070e('0x6'))(new Redis(config['redis']));function Agent(_0x46fe68){this['id']=_0x46fe68['id']||0x0;this['name']=_0x46fe68['name']||'';this['email']=_0x46fe68[_0x070e('0x7')]||'';this[_0x070e('0x8')]=_0x46fe68[_0x070e('0x8')]||'';this[_0x070e('0x9')]=_0x46fe68[_0x070e('0x9')]||'';this[_0x070e('0xa')]=_0x070e('0xb');this['stateTime']=0x0;this['status']=_0x070e('0xb');this[_0x070e('0xc')]='';this[_0x070e('0xd')]='';this[_0x070e('0xe')]='';this[_0x070e('0xf')]='';this[_0x070e('0x10')]=_0x46fe68[_0x070e('0x10')]||![];this[_0x070e('0x11')]=_0x070e('0xb');this[_0x070e('0x12')]=0x0;this[_0x070e('0x13')]='';this['voiceStatusQueue']='';this['onhold']=![];this[_0x070e('0x14')]=![];this['md5']='';}Agent['prototype']['updateStatusRealtime']=function(_0x11d2ce){var _0x14c3fd;if(_0x11d2ce&&_0x11d2ce['state']){_0x14c3fd=_0x11d2ce['state'][_0x070e('0x15')]();switch(_0x14c3fd){case _0x070e('0x16'):_0x14c3fd=_0x070e('0x17');break;case _0x070e('0x18'):_0x14c3fd='talking';break;}}if(_0x14c3fd&&this['voiceStatus']!==_0x14c3fd||_0x11d2ce[_0x070e('0x19')]){this[_0x070e('0x12')]=_[_0x070e('0x1a')](moment()[_0x070e('0x1b')]('x'));}if(_0x14c3fd){this[_0x070e('0x11')]=_0x14c3fd;}var _0x5037eb={'id':this['id'],'name':this[_0x070e('0x1c')],'email':this[_0x070e('0x7')],'accountcode':this[_0x070e('0x8')],'fullname':this[_0x070e('0x9')],'state':this[_0x070e('0xa')],'stateTime':this['stateTime'],'status':this['status'],'address':this['address'],'online':this[_0x070e('0x10')],'voiceStatus':this[_0x070e('0x11')],'voiceStatusTime':this[_0x070e('0x12')],'voiceStatusCallerIdNumber':this['voiceStatusCallerIdNumber'],'voiceStatusQueue':this[_0x070e('0x1d')],'interface':this['interface'],'onhold':this[_0x070e('0x1e')]};var _0x3f6985=md5(JSON[_0x070e('0x1f')](_0x5037eb));if(this[_0x070e('0x20')]!==_0x3f6985){this[_0x070e('0x20')]=_0x3f6985;io['to'](util[_0x070e('0x1b')](_0x070e('0x21'),_0x5037eb[_0x070e('0x1c')]))['emit'](_0x070e('0x22'),_0x5037eb);io[_0x070e('0x23')](_0x070e('0x24'),_0x5037eb);}};module['exports']=Agent;