198655a07a2c3c47ac7c8584c697d1fde69bc746
[motion2.git] / server / services / ami / model / voiceQueue.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
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12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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18 var _0x3461=['outboundUnknownCallsDay','outboundOriginateFailureCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundReCallsDay','outboundAbandonedDay','startProgressive','startPredictive','handlePredictive','predictiveIntervalAnsweredCalls','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalAvailable','predictiveIntervalMaxThreshold','dialPredictiveIntervalMaxThreshold','predictiveIntervalMinThreshold','predictiveIntervalErlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','dialRecallMeTimeout','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','exports','unknown','inuse','busy','invalid','unavailable','ringing','wav','gsm','rrmemory','name','monitor_format','type','waiting','talking','total','answered','unmanaged','loggedIn','available','acw','acwTimeout','autopause','sendMessageOneNotActive','message','originated','dialTimezone','dialGlobalInterval','dialActive','dialMethod','progressive','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dialPredictiveOptimizationPercentage','dialPredictiveInterval','anonymous','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout','dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialMachineRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','queueStatusComplete','dialAMDActive','dialAMDInitialSilence','dialAMDGreeting','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','outboundRejectCallsDay','pTalking','timeout','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundNoSuchCallsDay'];(function(_0x1d7300,_0x17f109){var _0x46ee98=function(_0x5ee16a){while(--_0x5ee16a){_0x1d7300['push'](_0x1d7300['shift']());}};_0x46ee98(++_0x17f109);}(_0x3461,0x105));var _0x1346=function(_0x27c068,_0x342981){_0x27c068=_0x27c068-0x0;var _0xe5a67f=_0x3461[_0x27c068];return _0xe5a67f;};'use strict';var statusDesc=[_0x1346('0x0'),'not_inuse',_0x1346('0x1'),_0x1346('0x2'),_0x1346('0x3'),_0x1346('0x4'),_0x1346('0x5'),'ringinuse','onhold'];var monitorFormat={'wav':_0x1346('0x6'),'wav49':'wav49','gsm':_0x1346('0x7')};var strategy={'rrmemory':_0x1346('0x8'),'roundrobin':'roundrobin'};function VoiceQueue(_0x135082){this['id']=_0x135082['id']||0x0;this[_0x1346('0x9')]=_0x135082['name']||'';this[_0x1346('0xa')]=_0x135082[_0x1346('0xa')]||'';this[_0x1346('0xb')]=_0x135082['type']||'inbound';this[_0x1346('0xc')]=0x0;this[_0x1346('0xd')]=0x0;this[_0x1346('0xe')]=0x0;this[_0x1346('0xf')]=0x0;this['sumDuration']=0x0;this['sumHoldTime']=0x0;this['sumBillable']=0x0;this[_0x1346('0x10')]=0x0;this['abandoned']=0x0;this[_0x1346('0x11')]=0x0;this[_0x1346('0x12')]=0x0;this[_0x1346('0x13')]=_0x135082['acw']||![];this[_0x1346('0x14')]=_0x135082['acwTimeout']||0xa;this[_0x1346('0x15')]=_0x135082['autopause']||'no';this[_0x1346('0x16')]=!![];this[_0x1346('0x17')]='';this[_0x1346('0x18')]=0x0;this['temp']=0x0;this[_0x1346('0x19')]=_0x135082[_0x1346('0x19')]||null;this['dialGlobalInterval']=_0x135082[_0x1346('0x1a')]?_0x135082['dialGlobalInterval']:null;this['dialActive']=_0x135082[_0x1346('0x1b')];this[_0x1346('0x1c')]=_0x135082[_0x1346('0x1c')]||_0x1346('0x1d');this['dialLimitChannel']=_0x135082[_0x1346('0x1e')]||0x0;this[_0x1346('0x1f')]=_0x135082[_0x1346('0x1f')]||0x0;this['dialPowerLevel']=_0x135082[_0x1346('0x20')]||0x1;this[_0x1346('0x21')]=_0x135082[_0x1346('0x21')]||'dropRate';this[_0x1346('0x22')]=_0x135082[_0x1346('0x22')]||0.03;this[_0x1346('0x23')]=_0x135082[_0x1346('0x23')]||0x258;this['dialOriginateCallerIdName']=_0x135082['dialOriginateCallerIdName']||_0x1346('0x24');this['dialOriginateCallerIdNumber']=_0x135082['dialOriginateCallerIdNumber']||_0x1346('0x24');this[_0x1346('0x25')]=_0x135082[_0x1346('0x25')]||0x1e;this[_0x1346('0x26')]=_0x135082[_0x1346('0x26')]||_0x1346('0x27');this[_0x1346('0x28')]=_0x135082[_0x1346('0x28')]||0x3;this['dialQueueProject']=_0x135082[_0x1346('0x29')]||undefined;this['dialCongestionMaxRetry']=_0x135082[_0x1346('0x2a')]||0x3;this['dialCongestionRetryFrequency']=_0x135082[_0x1346('0x2b')]||0x96;this[_0x1346('0x2c')]=_0x135082[_0x1346('0x2c')]||0x3;this['dialBusyRetryFrequency']=_0x135082['dialBusyRetryFrequency']||0x96;this[_0x1346('0x2d')]=_0x135082[_0x1346('0x2d')]||0x3;this['dialNoAnswerRetryFrequency']=_0x135082[_0x1346('0x2e')]||0x96;this[_0x1346('0x2f')]=_0x135082[_0x1346('0x2f')]||0x3;this['dialNoSuchNumberRetryFrequency']=_0x135082[_0x1346('0x30')]||0x96;this['dialDropMaxRetry']=_0x135082[_0x1346('0x31')]||0x3;this[_0x1346('0x32')]=_0x135082[_0x1346('0x32')]||0x96;this[_0x1346('0x33')]=_0x135082[_0x1346('0x33')]||0x3;this[_0x1346('0x34')]=_0x135082[_0x1346('0x34')]||0x96;this[_0x1346('0x35')]=_0x135082[_0x1346('0x35')]||0x3;this['dialMachineRetryFrequency']=_0x135082[_0x1346('0x36')]||0x96;this[_0x1346('0x37')]=_0x135082['dialAgentRejectMaxRetry']||0x3;this[_0x1346('0x38')]=_0x135082['dialAgentRejectRetryFrequency']||0x96;this[_0x1346('0x39')]=_0x135082[_0x1346('0x39')]||0x3;this[_0x1346('0x3a')]=_0x135082['dialGlobalMaxRetry']||0x4;this[_0x1346('0x3b')]=_0x135082['Trunk']?_0x135082['Trunk']:undefined;this['TrunkBackup']=_0x135082[_0x1346('0x3c')]?_0x135082['TrunkBackup']:undefined;this[_0x1346('0x3d')]=_0x135082[_0x1346('0x3d')]||undefined;this['Interval']=_0x135082[_0x1346('0x3e')]?_0x135082[_0x1346('0x3e')]:undefined;this[_0x1346('0x3f')]=_0x135082['dialOrderByScheduledAt']||'DESC';this['dialRandomLastDigitCallerIdNumber']=_0x135082[_0x1346('0x40')]||undefined;this['dialCutDigit']=_0x135082[_0x1346('0x41')]||undefined;this[_0x1346('0x42')]=strategy[_0x135082[_0x1346('0x42')]]||_0x1346('0x8');this[_0x1346('0x43')]=!![];this[_0x1346('0x44')]=_0x135082[_0x1346('0x44')]||![];this['dialAMDInitialSilence']=_0x135082[_0x1346('0x45')];this[_0x1346('0x46')]=_0x135082[_0x1346('0x46')];this['dialAMDAfterGreetingSilence']=_0x135082[_0x1346('0x47')];this[_0x1346('0x48')]=_0x135082['dialAMDTotalAnalysisTime'];this[_0x1346('0x49')]=_0x135082['dialAMDMinWordLength'];this[_0x1346('0x4a')]=_0x135082[_0x1346('0x4a')];this[_0x1346('0x4b')]=_0x135082[_0x1346('0x4b')];this[_0x1346('0x4c')]=_0x135082['dialAMDSilenceThreshold'];this[_0x1346('0x4d')]=_0x135082[_0x1346('0x4d')];this[_0x1346('0x4e')]=0x0;this[_0x1346('0x4f')]=0x0;this[_0x1346('0x50')]=_0x135082['timeout'];this['outboundAnswerCallsDay']=0x0;this[_0x1346('0x51')]=0x0;this[_0x1346('0x52')]=0x0;this['outboundBusyCallsDay']=0x0;this['outboundCongestionCallsDay']=0x0;this[_0x1346('0x53')]=0x0;this[_0x1346('0x54')]=0x0;this['outboundBlacklistCallsDay']=0x0;this[_0x1346('0x55')]=0x0;this[_0x1346('0x56')]=0x0;this[_0x1346('0x57')]=0x0;this['outboundDropCallsDayACS']=0x0;this[_0x1346('0x58')]=0x0;this[_0x1346('0x59')]=0x0;this[_0x1346('0x5a')]=undefined;this[_0x1346('0x5b')]=undefined;this[_0x1346('0x5c')]=undefined;this['predictiveIntervalMultiplicativeFactor']=1.05;this['predictiveIntervalTotalCalls']=0x0;this[_0x1346('0x5d')]=0x0;this[_0x1346('0x5e')]=0x0;this[_0x1346('0x5f')]=0x0;this[_0x1346('0x60')]=0x0;this[_0x1346('0x61')]=0x0;this['predictiveIntervalPauses']=0x0;this[_0x1346('0x62')]=0x0;this[_0x1346('0x63')]=_0x135082[_0x1346('0x64')]||0x14;this[_0x1346('0x65')]=_0x135082[_0x1346('0x64')]||0xa;this[_0x1346('0x66')]=0x0;this['predictiveIntervalErlangCallsDroppedCalls']=0x0;this['predictiveIntervalHitRate']=0x1;this['erlangCalls']=0x0;this[_0x1346('0x67')]=0x0;this[_0x1346('0x68')]=0x0;this[_0x1346('0x69')]=0x0;this[_0x1346('0x6a')]=_0x135082[_0x1346('0x6a')]||0x1e;this['dialRecallInQueue']=_0x135082['dialRecallInQueue']||![];this['dialPreviewAutoRecallMe']=!!_0x135082[_0x1346('0x6b')]||![];this[_0x1346('0x6c')]=!!_0x135082['dialPreviewRecallmeReminder']||![];this[_0x1346('0x6d')]=_0x135082[_0x1346('0x6d')]||undefined;this[_0x1346('0x6e')]=_0x135082[_0x1346('0x6e')]||![];this[_0x1346('0x6f')]=_0x135082[_0x1346('0x6f')]||![];this['monitor_format']=monitorFormat[_0x135082[_0x1346('0xa')]]?monitorFormat[_0x135082[_0x1346('0xa')]]:undefined;this['mandatoryDisposition']=_0x135082[_0x1346('0x70')]||![];this[_0x1346('0x71')]=_0x135082[_0x1346('0x71')]?_0x135082['mandatoryDispositionPause']:undefined;}module[_0x1346('0x72')]=VoiceQueue;