Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / model / voiceQueue.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x4b57=['dialAMDSilenceThreshold','outboundRejectCallsDay','pTalking','timeout','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundNoSuchCallsDay','outboundUnknownCallsDay','outboundOriginateFailureCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','startProgressive','startPredictive','predictiveIntervalMultiplicativeFactor','predictiveIntervalTotalCalls','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgHoldtime','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalMaxThreshold','dialPredictiveIntervalMaxThreshold','predictiveIntervalMinThreshold','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','erlangCalls','erlangAbandonmentRate','erlangBusyFactor','dialRecallMeTimeout','dialRecallInQueue','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','queueSummaryCountersUpdated','exports','wav','wav49','gsm','fewestcalls','linear','random','ringall','roundrobin','rrmemory','wrandom','monitor_format','type','inbound','waiting','sumDuration','sumHoldTime','sumBillable','unmanaged','abandoned','available','busy','loggedIn','notInUse','onHold','paused','ringing','ringInUse','unavailable','acw','acwTimeout','autopause','sendMessageOneNotActive','message','statusMessage','originated','dialTimezone','dialGlobalInterval','dialActive','dialMethod','progressive','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dropRate','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName','anonymous','dialOriginateCallerIdNumber','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout','dialCongestionMaxRetry','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialMachineRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','DESC','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','dialAMDActive','dialAMDInitialSilence','dialAMDGreeting','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords'];(function(_0x729293,_0x4887e7){var _0x1ff835=function(_0xa4b3e1){while(--_0xa4b3e1){_0x729293['push'](_0x729293['shift']());}};_0x1ff835(++_0x4887e7);}(_0x4b57,0xaa));var _0x74b5=function(_0xee5d2a,_0x534134){_0xee5d2a=_0xee5d2a-0x0;var _0x346948=_0x4b57[_0xee5d2a];return _0x346948;};'use strict';var monitorFormat={'wav':_0x74b5('0x0'),'wav49':_0x74b5('0x1'),'gsm':_0x74b5('0x2')};var strategy={'fewestcalls':_0x74b5('0x3'),'leastrecent':'leastrecent','linear':_0x74b5('0x4'),'random':_0x74b5('0x5'),'ringall':_0x74b5('0x6'),'rr':_0x74b5('0x7'),'rrmemory':_0x74b5('0x8'),'rrordered':'rrordered','wrandom':_0x74b5('0x9')};function VoiceQueue(_0xf94fa5){this['id']=_0xf94fa5['id']||0x0;this['name']=_0xf94fa5['name']||'';this[_0x74b5('0xa')]=_0xf94fa5['monitor_format']||'';this[_0x74b5('0xb')]=_0xf94fa5[_0x74b5('0xb')]||_0x74b5('0xc');this[_0x74b5('0xd')]=0x0;this['total']=0x0;this['answered']=0x0;this[_0x74b5('0xe')]=0x0;this[_0x74b5('0xf')]=0x0;this[_0x74b5('0x10')]=0x0;this[_0x74b5('0x11')]=0x0;this[_0x74b5('0x12')]=0x0;this[_0x74b5('0x13')]=0x0;this[_0x74b5('0x14')]=0x0;this['inUse']=0x0;this['invalid']=0x0;this[_0x74b5('0x15')]=0x0;this[_0x74b5('0x16')]=0x0;this[_0x74b5('0x17')]=0x0;this[_0x74b5('0x18')]=0x0;this[_0x74b5('0x19')]=0x0;this[_0x74b5('0x1a')]=0x0;this['talking']=0x0;this[_0x74b5('0x1b')]=0x0;this['unknown']=0x0;this['acw']=_0xf94fa5[_0x74b5('0x1c')]||![];this[_0x74b5('0x1d')]=_0xf94fa5['acwTimeout']||0xa;this['autopause']=_0xf94fa5[_0x74b5('0x1e')]||'no';this[_0x74b5('0x1f')]=!![];this[_0x74b5('0x20')]='';this[_0x74b5('0x21')]='';this[_0x74b5('0x22')]=0x0;this['temp']=0x0;this[_0x74b5('0x23')]=_0xf94fa5[_0x74b5('0x23')]||null;this[_0x74b5('0x24')]=_0xf94fa5[_0x74b5('0x24')]?_0xf94fa5[_0x74b5('0x24')]:null;this[_0x74b5('0x25')]=_0xf94fa5[_0x74b5('0x25')];this[_0x74b5('0x26')]=_0xf94fa5[_0x74b5('0x26')]||_0x74b5('0x27');this[_0x74b5('0x28')]=_0xf94fa5[_0x74b5('0x28')]||0x0;this[_0x74b5('0x29')]=_0xf94fa5[_0x74b5('0x29')]||0x0;this[_0x74b5('0x2a')]=_0xf94fa5[_0x74b5('0x2a')]||0x1;this['dialPredictiveOptimization']=_0xf94fa5[_0x74b5('0x2b')]||_0x74b5('0x2c');this['dialPredictiveOptimizationPercentage']=_0xf94fa5[_0x74b5('0x2d')]||0.03;this[_0x74b5('0x2e')]=_0xf94fa5['dialPredictiveInterval']||0x258;this[_0x74b5('0x2f')]=_0xf94fa5[_0x74b5('0x2f')]||_0x74b5('0x30');this[_0x74b5('0x31')]=_0xf94fa5[_0x74b5('0x31')]||_0x74b5('0x30');this['dialOriginateTimeout']=_0xf94fa5[_0x74b5('0x32')]||0x1e;this[_0x74b5('0x33')]=_0xf94fa5['dialQueueOptions']||_0x74b5('0x34');this[_0x74b5('0x35')]=_0xf94fa5['dialQueueTimeout']||0x3;this['dialQueueProject']=_0xf94fa5['dialQueueProject']||undefined;this[_0x74b5('0x36')]=_0xf94fa5[_0x74b5('0x36')]||0x3;this['dialCongestionRetryFrequency']=_0xf94fa5['dialCongestionRetryFrequency']||0x96;this[_0x74b5('0x37')]=_0xf94fa5['dialBusyMaxRetry']||0x3;this[_0x74b5('0x38')]=_0xf94fa5['dialBusyRetryFrequency']||0x96;this[_0x74b5('0x39')]=_0xf94fa5[_0x74b5('0x39')]||0x3;this['dialNoAnswerRetryFrequency']=_0xf94fa5[_0x74b5('0x3a')]||0x96;this[_0x74b5('0x3b')]=_0xf94fa5[_0x74b5('0x3b')]||0x3;this['dialNoSuchNumberRetryFrequency']=_0xf94fa5[_0x74b5('0x3c')]||0x96;this[_0x74b5('0x3d')]=_0xf94fa5[_0x74b5('0x3d')]||0x3;this[_0x74b5('0x3e')]=_0xf94fa5['dialDropRetryFrequency']||0x96;this[_0x74b5('0x3f')]=_0xf94fa5[_0x74b5('0x3f')]||0x3;this[_0x74b5('0x40')]=_0xf94fa5[_0x74b5('0x40')]||0x96;this['dialMachineMaxRetry']=_0xf94fa5[_0x74b5('0x41')]||0x3;this[_0x74b5('0x42')]=_0xf94fa5[_0x74b5('0x42')]||0x96;this[_0x74b5('0x43')]=_0xf94fa5['dialAgentRejectMaxRetry']||0x3;this['dialAgentRejectRetryFrequency']=_0xf94fa5[_0x74b5('0x44')]||0x96;this[_0x74b5('0x45')]=_0xf94fa5[_0x74b5('0x45')]||0x3;this[_0x74b5('0x46')]=_0xf94fa5[_0x74b5('0x46')]||0x4;this['Trunk']=_0xf94fa5[_0x74b5('0x47')]?_0xf94fa5[_0x74b5('0x47')]:undefined;this[_0x74b5('0x48')]=_0xf94fa5['TrunkBackup']?_0xf94fa5['TrunkBackup']:undefined;this[_0x74b5('0x49')]=_0xf94fa5[_0x74b5('0x49')]||undefined;this[_0x74b5('0x4a')]=_0xf94fa5[_0x74b5('0x4a')]?_0xf94fa5[_0x74b5('0x4a')]:undefined;this[_0x74b5('0x4b')]=_0xf94fa5['dialOrderByScheduledAt']||_0x74b5('0x4c');this['dialRandomLastDigitCallerIdNumber']=_0xf94fa5[_0x74b5('0x4d')]||undefined;this[_0x74b5('0x4e')]=_0xf94fa5[_0x74b5('0x4e')]||undefined;this[_0x74b5('0x4f')]=strategy[_0xf94fa5[_0x74b5('0x4f')]];this['queueStatusComplete']=!![];this['dialAMDActive']=_0xf94fa5[_0x74b5('0x50')]||![];this[_0x74b5('0x51')]=_0xf94fa5['dialAMDInitialSilence'];this[_0x74b5('0x52')]=_0xf94fa5[_0x74b5('0x52')];this[_0x74b5('0x53')]=_0xf94fa5[_0x74b5('0x53')];this[_0x74b5('0x54')]=_0xf94fa5[_0x74b5('0x54')];this[_0x74b5('0x55')]=_0xf94fa5[_0x74b5('0x55')];this[_0x74b5('0x56')]=_0xf94fa5['dialAMDBetweenWordsSilence'];this[_0x74b5('0x57')]=_0xf94fa5['dialAMDMaximumNumberOfWords'];this[_0x74b5('0x58')]=_0xf94fa5[_0x74b5('0x58')];this['dialAMDMaximumWordLength']=_0xf94fa5['dialAMDMaximumWordLength'];this[_0x74b5('0x59')]=0x0;this[_0x74b5('0x5a')]=0x0;this[_0x74b5('0x5b')]=_0xf94fa5[_0x74b5('0x5b')];this[_0x74b5('0x5c')]=0x0;this[_0x74b5('0x5d')]=0x0;this[_0x74b5('0x5e')]=0x0;this[_0x74b5('0x5f')]=0x0;this[_0x74b5('0x60')]=0x0;this[_0x74b5('0x61')]=0x0;this[_0x74b5('0x62')]=0x0;this['outboundBlacklistCallsDay']=0x0;this[_0x74b5('0x63')]=0x0;this[_0x74b5('0x64')]=0x0;this[_0x74b5('0x65')]=0x0;this['outboundDropCallsDayACS']=0x0;this['outboundReCallsDay']=0x0;this['outboundAbandonedDay']=0x0;this[_0x74b5('0x66')]=undefined;this[_0x74b5('0x67')]=undefined;this['handlePredictive']=undefined;this[_0x74b5('0x68')]=1.05;this[_0x74b5('0x69')]=0x0;this['predictiveIntervalAnsweredCalls']=0x0;this['predictiveIntervalDroppedCallsCallersExit']=0x0;this[_0x74b5('0x6a')]=0x0;this[_0x74b5('0x6b')]=0x0;this['predictiveIntervalAvgTalktime']=0x0;this[_0x74b5('0x6c')]=0x0;this[_0x74b5('0x6d')]=0x0;this[_0x74b5('0x6e')]=_0xf94fa5[_0x74b5('0x6f')]||0x14;this[_0x74b5('0x70')]=_0xf94fa5[_0x74b5('0x6f')]||0xa;this[_0x74b5('0x71')]=0x0;this[_0x74b5('0x72')]=0x0;this['predictiveIntervalHitRate']=0x1;this[_0x74b5('0x73')]=0x0;this['erlangCallToSecond']=0x0;this[_0x74b5('0x74')]=0x0;this[_0x74b5('0x75')]=0x0;this['dialRecallMeTimeout']=_0xf94fa5[_0x74b5('0x76')]||0x1e;this[_0x74b5('0x77')]=_0xf94fa5['dialRecallInQueue']||![];this[_0x74b5('0x78')]=!!_0xf94fa5[_0x74b5('0x78')]||![];this['dialPreviewRecallmeReminder']=!!_0xf94fa5[_0x74b5('0x79')]||![];this[_0x74b5('0x7a')]=_0xf94fa5[_0x74b5('0x7a')]||undefined;this[_0x74b5('0x7b')]=_0xf94fa5[_0x74b5('0x7b')]||![];this[_0x74b5('0x7c')]=_0xf94fa5[_0x74b5('0x7c')]||![];this[_0x74b5('0xa')]=monitorFormat[_0xf94fa5['monitor_format']]?monitorFormat[_0xf94fa5[_0x74b5('0xa')]]:undefined;this[_0x74b5('0x7d')]=_0xf94fa5['mandatoryDisposition']||![];this[_0x74b5('0x7e')]=_0xf94fa5[_0x74b5('0x7e')]?_0xf94fa5[_0x74b5('0x7e')]:undefined;this[_0x74b5('0x7f')]=![];}module[_0x74b5('0x80')]=VoiceQueue;