99785fd6c943c9ac2aa124b99193ff55b64fe539
[motion2.git] / server / services / ami / model / voiceQueue.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
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18 var _0x479b=['anonymous','dialOriginateCallerIdNumber','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout','dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialMachineRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','queueStatusComplete','dialAMDActive','dialAMDInitialSilence','dialAMDGreeting','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','outboundRejectCallsDay','pTalking','timeout','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundNoSuchCallsDay','outboundOriginateFailureCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundDropCallsDayACS','outboundReCallsDay','outboundAbandonedDay','handlePredictive','predictiveIntervalTotalCalls','predictiveIntervalAnsweredCalls','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgHoldtime','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalMaxThreshold','dialPredictiveIntervalMaxThreshold','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','dialRecallMeTimeout','dialRecallInQueue','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','exports','wav','wav49','gsm','leastrecent','linear','rrmemory','rrordered','name','monitor_format','type','inbound','answered','sumDuration','sumHoldTime','unmanaged','busy','inUse','invalid','loggedIn','onHold','paused','ringing','ringInUse','unavailable','acw','acwTimeout','autopause','sendMessageOneNotActive','message','originated','temp','dialTimezone','dialGlobalInterval','dialActive','dialMethod','progressive','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dropRate','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName'];(function(_0x3adec3,_0x32c463){var _0xc01b43=function(_0x52fa1f){while(--_0x52fa1f){_0x3adec3['push'](_0x3adec3['shift']());}};_0xc01b43(++_0x32c463);}(_0x479b,0x151));var _0xb479=function(_0xc0a3d3,_0x2c8d00){_0xc0a3d3=_0xc0a3d3-0x0;var _0x3386e8=_0x479b[_0xc0a3d3];return _0x3386e8;};'use strict';var monitorFormat={'wav':_0xb479('0x0'),'wav49':_0xb479('0x1'),'gsm':_0xb479('0x2')};var strategy={'fewestcalls':'fewestcalls','leastrecent':_0xb479('0x3'),'linear':_0xb479('0x4'),'random':'random','ringall':'ringall','rr':'roundrobin','rrmemory':_0xb479('0x5'),'rrordered':_0xb479('0x6'),'wrandom':'wrandom'};function VoiceQueue(_0x20d886){this['id']=_0x20d886['id']||0x0;this[_0xb479('0x7')]=_0x20d886['name']||'';this[_0xb479('0x8')]=_0x20d886[_0xb479('0x8')]||'';this[_0xb479('0x9')]=_0x20d886[_0xb479('0x9')]||_0xb479('0xa');this['waiting']=0x0;this['total']=0x0;this[_0xb479('0xb')]=0x0;this[_0xb479('0xc')]=0x0;this[_0xb479('0xd')]=0x0;this['sumBillable']=0x0;this[_0xb479('0xe')]=0x0;this['abandoned']=0x0;this['available']=0x0;this[_0xb479('0xf')]=0x0;this[_0xb479('0x10')]=0x0;this[_0xb479('0x11')]=0x0;this[_0xb479('0x12')]=0x0;this['notInUse']=0x0;this[_0xb479('0x13')]=0x0;this[_0xb479('0x14')]=0x0;this[_0xb479('0x15')]=0x0;this[_0xb479('0x16')]=0x0;this['talking']=0x0;this[_0xb479('0x17')]=0x0;this['unknown']=0x0;this[_0xb479('0x18')]=_0x20d886['acw']||![];this['acwTimeout']=_0x20d886[_0xb479('0x19')]||0xa;this[_0xb479('0x1a')]=_0x20d886[_0xb479('0x1a')]||'no';this[_0xb479('0x1b')]=!![];this[_0xb479('0x1c')]='';this['statusMessage']='';this[_0xb479('0x1d')]=0x0;this[_0xb479('0x1e')]=0x0;this[_0xb479('0x1f')]=_0x20d886['dialTimezone']||null;this[_0xb479('0x20')]=_0x20d886[_0xb479('0x20')]?_0x20d886[_0xb479('0x20')]:null;this[_0xb479('0x21')]=_0x20d886[_0xb479('0x21')];this['dialMethod']=_0x20d886[_0xb479('0x22')]||_0xb479('0x23');this[_0xb479('0x24')]=_0x20d886[_0xb479('0x24')]||0x0;this[_0xb479('0x25')]=_0x20d886[_0xb479('0x25')]||0x0;this[_0xb479('0x26')]=_0x20d886['dialPowerLevel']||0x1;this['dialPredictiveOptimization']=_0x20d886[_0xb479('0x27')]||_0xb479('0x28');this[_0xb479('0x29')]=_0x20d886['dialPredictiveOptimizationPercentage']||0.03;this[_0xb479('0x2a')]=_0x20d886['dialPredictiveInterval']||0x258;this[_0xb479('0x2b')]=_0x20d886['dialOriginateCallerIdName']||_0xb479('0x2c');this[_0xb479('0x2d')]=_0x20d886[_0xb479('0x2d')]||_0xb479('0x2c');this['dialOriginateTimeout']=_0x20d886[_0xb479('0x2e')]||0x1e;this[_0xb479('0x2f')]=_0x20d886[_0xb479('0x2f')]||_0xb479('0x30');this[_0xb479('0x31')]=_0x20d886[_0xb479('0x31')]||0x3;this[_0xb479('0x32')]=_0x20d886[_0xb479('0x32')]||undefined;this[_0xb479('0x33')]=_0x20d886[_0xb479('0x33')]||0x3;this[_0xb479('0x34')]=_0x20d886[_0xb479('0x34')]||0x96;this[_0xb479('0x35')]=_0x20d886['dialBusyMaxRetry']||0x3;this[_0xb479('0x36')]=_0x20d886[_0xb479('0x36')]||0x96;this[_0xb479('0x37')]=_0x20d886[_0xb479('0x37')]||0x3;this[_0xb479('0x38')]=_0x20d886['dialNoAnswerRetryFrequency']||0x96;this[_0xb479('0x39')]=_0x20d886['dialNoSuchNumberMaxRetry']||0x3;this[_0xb479('0x3a')]=_0x20d886[_0xb479('0x3a')]||0x96;this[_0xb479('0x3b')]=_0x20d886[_0xb479('0x3b')]||0x3;this['dialDropRetryFrequency']=_0x20d886[_0xb479('0x3c')]||0x96;this[_0xb479('0x3d')]=_0x20d886[_0xb479('0x3d')]||0x3;this[_0xb479('0x3e')]=_0x20d886[_0xb479('0x3e')]||0x96;this['dialMachineMaxRetry']=_0x20d886[_0xb479('0x3f')]||0x3;this[_0xb479('0x40')]=_0x20d886[_0xb479('0x40')]||0x96;this[_0xb479('0x41')]=_0x20d886[_0xb479('0x41')]||0x3;this[_0xb479('0x42')]=_0x20d886[_0xb479('0x42')]||0x96;this['callAdditionalPhoneAfterMin']=_0x20d886['callAdditionalPhoneAfterMin']||0x3;this[_0xb479('0x43')]=_0x20d886[_0xb479('0x43')]||0x4;this['Trunk']=_0x20d886[_0xb479('0x44')]?_0x20d886[_0xb479('0x44')]:undefined;this[_0xb479('0x45')]=_0x20d886[_0xb479('0x45')]?_0x20d886[_0xb479('0x45')]:undefined;this['dialPrefix']=_0x20d886[_0xb479('0x46')]||undefined;this[_0xb479('0x47')]=_0x20d886[_0xb479('0x47')]?_0x20d886[_0xb479('0x47')]:undefined;this[_0xb479('0x48')]=_0x20d886[_0xb479('0x48')]||'DESC';this[_0xb479('0x49')]=_0x20d886[_0xb479('0x49')]||undefined;this[_0xb479('0x4a')]=_0x20d886['dialCutDigit']||undefined;this[_0xb479('0x4b')]=strategy[_0x20d886[_0xb479('0x4b')]];this[_0xb479('0x4c')]=!![];this[_0xb479('0x4d')]=_0x20d886[_0xb479('0x4d')]||![];this[_0xb479('0x4e')]=_0x20d886[_0xb479('0x4e')];this[_0xb479('0x4f')]=_0x20d886['dialAMDGreeting'];this[_0xb479('0x50')]=_0x20d886[_0xb479('0x50')];this[_0xb479('0x51')]=_0x20d886[_0xb479('0x51')];this[_0xb479('0x52')]=_0x20d886[_0xb479('0x52')];this[_0xb479('0x53')]=_0x20d886[_0xb479('0x53')];this[_0xb479('0x54')]=_0x20d886['dialAMDMaximumNumberOfWords'];this[_0xb479('0x55')]=_0x20d886['dialAMDSilenceThreshold'];this[_0xb479('0x56')]=_0x20d886['dialAMDMaximumWordLength'];this[_0xb479('0x57')]=0x0;this[_0xb479('0x58')]=0x0;this['timeout']=_0x20d886[_0xb479('0x59')];this[_0xb479('0x5a')]=0x0;this[_0xb479('0x5b')]=0x0;this[_0xb479('0x5c')]=0x0;this[_0xb479('0x5d')]=0x0;this['outboundCongestionCallsDay']=0x0;this[_0xb479('0x5e')]=0x0;this['outboundUnknownCallsDay']=0x0;this['outboundBlacklistCallsDay']=0x0;this[_0xb479('0x5f')]=0x0;this[_0xb479('0x60')]=0x0;this[_0xb479('0x61')]=0x0;this[_0xb479('0x62')]=0x0;this[_0xb479('0x63')]=0x0;this[_0xb479('0x64')]=0x0;this['startProgressive']=undefined;this['startPredictive']=undefined;this[_0xb479('0x65')]=undefined;this['predictiveIntervalMultiplicativeFactor']=1.05;this[_0xb479('0x66')]=0x0;this[_0xb479('0x67')]=0x0;this[_0xb479('0x68')]=0x0;this[_0xb479('0x69')]=0x0;this[_0xb479('0x6a')]=0x0;this['predictiveIntervalAvgTalktime']=0x0;this[_0xb479('0x6b')]=0x0;this[_0xb479('0x6c')]=0x0;this[_0xb479('0x6d')]=_0x20d886[_0xb479('0x6e')]||0x14;this['predictiveIntervalMinThreshold']=_0x20d886['dialPredictiveIntervalMaxThreshold']||0xa;this[_0xb479('0x6f')]=0x0;this[_0xb479('0x70')]=0x0;this['predictiveIntervalHitRate']=0x1;this[_0xb479('0x71')]=0x0;this[_0xb479('0x72')]=0x0;this[_0xb479('0x73')]=0x0;this[_0xb479('0x74')]=0x0;this[_0xb479('0x75')]=_0x20d886['dialRecallMeTimeout']||0x1e;this['dialRecallInQueue']=_0x20d886[_0xb479('0x76')]||![];this[_0xb479('0x77')]=!!_0x20d886[_0xb479('0x77')]||![];this['dialPreviewRecallmeReminder']=!!_0x20d886[_0xb479('0x78')]||![];this['dialQueueProject2']=_0x20d886[_0xb479('0x79')]||undefined;this[_0xb479('0x7a')]=_0x20d886[_0xb479('0x7a')]||![];this[_0xb479('0x7b')]=_0x20d886[_0xb479('0x7b')]||![];this[_0xb479('0x8')]=monitorFormat[_0x20d886[_0xb479('0x8')]]?monitorFormat[_0x20d886[_0xb479('0x8')]]:undefined;this[_0xb479('0x7c')]=_0x20d886[_0xb479('0x7c')]||![];this['mandatoryDispositionPause']=_0x20d886[_0xb479('0x7d')]?_0x20d886['mandatoryDispositionPause']:undefined;this['queueSummaryCountersUpdated']=![];}module[_0xb479('0x7e')]=VoiceQueue;