server/services/ami/model/voiceQueue.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x8fe0=['dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialMachineRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','rrmemory','queueStatusComplete','dialAMDActive','dialAMDInitialSilence','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','outboundRejectCallsDay','pTalking','timeout','outboundAnswerCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundNoSuchCallsDay','outboundUnknownCallsDay','outboundBlacklistCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundReCallsDay','startProgressive','startPredictive','predictiveIntervalTotalCalls','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalAvailable','predictiveIntervalMaxThreshold','dialPredictiveIntervalMaxThreshold','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','erlangCalls','erlangCallToSecond','erlangBusyFactor','dialRecallInQueue','dialPreviewAutoRecallMe','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','unknown','not_inuse','inuse','invalid','ringing','onhold','wav','gsm','roundrobin','name','monitor_format','type','inbound','waiting','talking','total','answered','sumHoldTime','sumBillable','unmanaged','loggedIn','available','acw','acwTimeout','autopause','message','originated','temp','dialTimezone','dialGlobalInterval','dialActive','dialMethod','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName','dialOriginateCallerIdNumber','anonymous','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout'];(function(_0x356312,_0x4e93b7){var _0x1b1055=function(_0x224f96){while(--_0x224f96){_0x356312['push'](_0x356312['shift']());}};_0x1b1055(++_0x4e93b7);}(_0x8fe0,0x1a3));var _0x08fe=function(_0xa464c9,_0x7c86d8){_0xa464c9=_0xa464c9-0x0;var _0x3d73c4=_0x8fe0[_0xa464c9];return _0x3d73c4;};'use strict';var statusDesc=[_0x08fe('0x0'),_0x08fe('0x1'),_0x08fe('0x2'),'busy',_0x08fe('0x3'),'unavailable',_0x08fe('0x4'),'ringinuse',_0x08fe('0x5')];var monitorFormat={'wav':_0x08fe('0x6'),'wav49':'wav49','gsm':_0x08fe('0x7')};var strategy={'rrmemory':'rrmemory','roundrobin':_0x08fe('0x8')};function VoiceQueue(_0x2e948e){this['id']=_0x2e948e['id']||0x0;this[_0x08fe('0x9')]=_0x2e948e['name']||'';this['monitor_format']=_0x2e948e[_0x08fe('0xa')]||'';this[_0x08fe('0xb')]=_0x2e948e[_0x08fe('0xb')]||_0x08fe('0xc');this[_0x08fe('0xd')]=0x0;this[_0x08fe('0xe')]=0x0;this[_0x08fe('0xf')]=0x0;this[_0x08fe('0x10')]=0x0;this['sumDuration']=0x0;this[_0x08fe('0x11')]=0x0;this[_0x08fe('0x12')]=0x0;this[_0x08fe('0x13')]=0x0;this['abandoned']=0x0;this[_0x08fe('0x14')]=0x0;this[_0x08fe('0x15')]=0x0;this['acw']=_0x2e948e[_0x08fe('0x16')]||![];this['acwTimeout']=_0x2e948e[_0x08fe('0x17')]||0xa;this[_0x08fe('0x18')]=_0x2e948e[_0x08fe('0x18')]||'no';this['sendMessageOneNotActive']=!![];this[_0x08fe('0x19')]='';this[_0x08fe('0x1a')]=0x0;this[_0x08fe('0x1b')]=0x0;this[_0x08fe('0x1c')]=_0x2e948e['dialTimezone']||null;this[_0x08fe('0x1d')]=_0x2e948e[_0x08fe('0x1d')]?_0x2e948e['dialGlobalInterval']:null;this[_0x08fe('0x1e')]=_0x2e948e['dialActive'];this[_0x08fe('0x1f')]=_0x2e948e['dialMethod']||'progressive';this[_0x08fe('0x20')]=_0x2e948e['dialLimitChannel']||0x0;this[_0x08fe('0x21')]=_0x2e948e['dialLimitQueue']||0x0;this[_0x08fe('0x22')]=_0x2e948e['dialPowerLevel']||0x1;this[_0x08fe('0x23')]=_0x2e948e['dialPredictiveOptimization']||'dropRate';this[_0x08fe('0x24')]=_0x2e948e['dialPredictiveOptimizationPercentage']||0.03;this[_0x08fe('0x25')]=_0x2e948e[_0x08fe('0x25')]||0x258;this[_0x08fe('0x26')]=_0x2e948e[_0x08fe('0x26')]||'anonymous';this['dialOriginateCallerIdNumber']=_0x2e948e[_0x08fe('0x27')]||_0x08fe('0x28');this['dialOriginateTimeout']=_0x2e948e[_0x08fe('0x29')]||0x1e;this[_0x08fe('0x2a')]=_0x2e948e['dialQueueOptions']||_0x08fe('0x2b');this[_0x08fe('0x2c')]=_0x2e948e['dialQueueTimeout']||0x3;this[_0x08fe('0x2d')]=_0x2e948e[_0x08fe('0x2d')]||undefined;this[_0x08fe('0x2e')]=_0x2e948e['dialCongestionMaxRetry']||0x3;this[_0x08fe('0x2f')]=_0x2e948e['dialCongestionRetryFrequency']||0x96;this[_0x08fe('0x30')]=_0x2e948e[_0x08fe('0x30')]||0x3;this[_0x08fe('0x31')]=_0x2e948e[_0x08fe('0x31')]||0x96;this[_0x08fe('0x32')]=_0x2e948e[_0x08fe('0x32')]||0x3;this[_0x08fe('0x33')]=_0x2e948e['dialNoAnswerRetryFrequency']||0x96;this[_0x08fe('0x34')]=_0x2e948e[_0x08fe('0x34')]||0x3;this[_0x08fe('0x35')]=_0x2e948e[_0x08fe('0x35')]||0x96;this[_0x08fe('0x36')]=_0x2e948e[_0x08fe('0x36')]||0x3;this[_0x08fe('0x37')]=_0x2e948e[_0x08fe('0x37')]||0x96;this['dialAbandonedMaxRetry']=_0x2e948e[_0x08fe('0x38')]||0x3;this[_0x08fe('0x39')]=_0x2e948e[_0x08fe('0x39')]||0x96;this[_0x08fe('0x3a')]=_0x2e948e[_0x08fe('0x3a')]||0x3;this[_0x08fe('0x3b')]=_0x2e948e[_0x08fe('0x3b')]||0x96;this[_0x08fe('0x3c')]=_0x2e948e['dialAgentRejectMaxRetry']||0x3;this[_0x08fe('0x3d')]=_0x2e948e[_0x08fe('0x3d')]||0x96;this['dialGlobalMaxRetry']=_0x2e948e[_0x08fe('0x3e')]||0x4;this['Trunk']=_0x2e948e['Trunk']?_0x2e948e[_0x08fe('0x3f')]:undefined;this['TrunkBackup']=_0x2e948e[_0x08fe('0x40')]?_0x2e948e[_0x08fe('0x40')]:undefined;this['dialPrefix']=_0x2e948e[_0x08fe('0x41')]||undefined;this[_0x08fe('0x42')]=_0x2e948e[_0x08fe('0x42')]?_0x2e948e[_0x08fe('0x42')]:undefined;this[_0x08fe('0x43')]=_0x2e948e[_0x08fe('0x43')]||'DESC';this[_0x08fe('0x44')]=_0x2e948e['dialRandomLastDigitCallerIdNumber']||undefined;this['dialCutDigit']=_0x2e948e[_0x08fe('0x45')]||undefined;this[_0x08fe('0x46')]=strategy[_0x2e948e[_0x08fe('0x46')]]||_0x08fe('0x47');this[_0x08fe('0x48')]=!![];this[_0x08fe('0x49')]=_0x2e948e[_0x08fe('0x49')]||![];this[_0x08fe('0x4a')]=_0x2e948e[_0x08fe('0x4a')];this['dialAMDGreeting']=_0x2e948e['dialAMDGreeting'];this[_0x08fe('0x4b')]=_0x2e948e[_0x08fe('0x4b')];this['dialAMDTotalAnalysisTime']=_0x2e948e[_0x08fe('0x4c')];this[_0x08fe('0x4d')]=_0x2e948e[_0x08fe('0x4d')];this[_0x08fe('0x4e')]=_0x2e948e[_0x08fe('0x4e')];this[_0x08fe('0x4f')]=_0x2e948e[_0x08fe('0x4f')];this[_0x08fe('0x50')]=_0x2e948e[_0x08fe('0x50')];this['dialAMDMaximumWordLength']=_0x2e948e[_0x08fe('0x51')];this[_0x08fe('0x52')]=0x0;this[_0x08fe('0x53')]=0x0;this['timeout']=_0x2e948e[_0x08fe('0x54')];this[_0x08fe('0x55')]=0x0;this['outboundAnswerAgiCallsDay']=0x0;this[_0x08fe('0x56')]=0x0;this[_0x08fe('0x57')]=0x0;this[_0x08fe('0x58')]=0x0;this[_0x08fe('0x59')]=0x0;this[_0x08fe('0x5a')]=0x0;this[_0x08fe('0x5b')]=0x0;this['outboundOriginateFailureCallsDay']=0x0;this[_0x08fe('0x5c')]=0x0;this[_0x08fe('0x5d')]=0x0;this['outboundDropCallsDayACS']=0x0;this[_0x08fe('0x5e')]=0x0;this['outboundAbandonedDay']=0x0;this[_0x08fe('0x5f')]=undefined;this[_0x08fe('0x60')]=undefined;this['handlePredictive']=undefined;this['predictiveIntervalMultiplicativeFactor']=1.05;this[_0x08fe('0x61')]=0x0;this['predictiveIntervalAnsweredCalls']=0x0;this[_0x08fe('0x62')]=0x0;this['predictiveIntervalDroppedCallsTimeout']=0x0;this[_0x08fe('0x63')]=0x0;this[_0x08fe('0x64')]=0x0;this['predictiveIntervalPauses']=0x0;this[_0x08fe('0x65')]=0x0;this[_0x08fe('0x66')]=_0x2e948e[_0x08fe('0x67')]||0x14;this['predictiveIntervalMinThreshold']=_0x2e948e[_0x08fe('0x67')]||0xa;this['predictiveIntervalErlangCalls']=0x0;this[_0x08fe('0x68')]=0x0;this[_0x08fe('0x69')]=0x1;this[_0x08fe('0x6a')]=0x0;this[_0x08fe('0x6b')]=0x0;this['erlangAbandonmentRate']=0x0;this[_0x08fe('0x6c')]=0x0;this['dialRecallMeTimeout']=_0x2e948e['dialRecallMeTimeout']||0x1e;this[_0x08fe('0x6d')]=_0x2e948e[_0x08fe('0x6d')]||![];this[_0x08fe('0x6e')]=!!_0x2e948e['dialPreviewAutoRecallMe']||![];this[_0x08fe('0x6f')]=_0x2e948e['dialQueueProject2']||undefined;this[_0x08fe('0x70')]=_0x2e948e[_0x08fe('0x70')]||![];this[_0x08fe('0x71')]=_0x2e948e[_0x08fe('0x71')]||![];this[_0x08fe('0xa')]=monitorFormat[_0x2e948e[_0x08fe('0xa')]]?monitorFormat[_0x2e948e[_0x08fe('0xa')]]:undefined;this[_0x08fe('0x72')]=_0x2e948e[_0x08fe('0x72')]||![];this[_0x08fe('0x73')]=_0x2e948e[_0x08fe('0x73')]?_0x2e948e['mandatoryDispositionPause']:undefined;}module['exports']=VoiceQueue;