server/services/ami/model/voiceQueueSummary.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa63f=['loggedInDb','paused','ringing','talking','waiting','answered','inUse','originated','outboundAbandonedCallsDay','outboundAnswerCallsDay','outboundBlacklistCallsDay','outboundNoSuchCallsDay','outboundReCallsDay','outboundRejectCallsDay','sumDuration','total','name','strategy','busy','invalid','onHold','notInUse','ringInUse','sumBillable','sumHoldTime','type','unavailable','unknown','unmanaged','outbound','pTalking','dialActive','dialMethod','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialOriginateTimeout','dialPrefix','temp','outboundAnswerAgiCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundDropCallsDayACS','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundNoAnswerCallsDay','outboundOriginateFailureCallsDay','outboundUnknownCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalMultiplicativeFactor','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalTotalCalls','erlangCalls','erlangCallToSecond','erlangBusyFactor','startPredictive','startProgressive','message','statusMessage','Trunk','active','callerid','prototype','loggedin','callers','length','SIP/','online','includes','status','booked','keys','dialer','exten','xcally-motion-preview','some','compareToOutboundQueue','updateReportFromOutboundQueue','preview','exports','available','loggedIn'];(function(_0x631aa1,_0x2f7d83){var _0x319a1b=function(_0x3f34eb){while(--_0x3f34eb){_0x631aa1['push'](_0x631aa1['shift']());}};_0x319a1b(++_0x2f7d83);}(_0xa63f,0x1b6));var _0xfa63=function(_0x44c325,_0x19c625){_0x44c325=_0x44c325-0x0;var _0x55f09e=_0xa63f[_0x44c325];return _0x55f09e;};'use strict';var INBOUND_COUNTERS=[_0xfa63('0x0'),_0xfa63('0x1'),_0xfa63('0x2'),_0xfa63('0x3'),_0xfa63('0x4'),_0xfa63('0x5'),_0xfa63('0x6')];var OUTBOUND_COUNTERS=[_0xfa63('0x0'),_0xfa63('0x7'),_0xfa63('0x8'),'loggedIn','loggedInDb',_0xfa63('0x9'),_0xfa63('0xa'),_0xfa63('0xb'),_0xfa63('0xc'),'outboundBusyCallsDay','outboundCongestionCallsDay','outboundNoAnswerCallsDay',_0xfa63('0xd'),_0xfa63('0xe'),_0xfa63('0xf'),'outboundUnknownCallsDay',_0xfa63('0x3'),'pTalking',_0xfa63('0x5'),'sumBillable',_0xfa63('0x10'),_0xfa63('0x11'),_0xfa63('0x6')];function VoiceQueueSummary(_0x44c741){this['id']=_0x44c741['id'];this[_0xfa63('0x12')]=_0x44c741[_0xfa63('0x12')];this[_0xfa63('0x13')]=_0x44c741[_0xfa63('0x13')];this['abandoned']=_0x44c741['abandoned']||0x0;this[_0xfa63('0x7')]=_0x44c741[_0xfa63('0x7')]||0x0;this[_0xfa63('0x0')]=_0x44c741['available']||0x0;this[_0xfa63('0x14')]=_0x44c741['busy']||0x0;this[_0xfa63('0x8')]=_0x44c741[_0xfa63('0x8')]||0x0;this['invalid']=_0x44c741[_0xfa63('0x15')]||0x0;this[_0xfa63('0x1')]=_0x44c741[_0xfa63('0x1')]||0x0;this[_0xfa63('0x2')]=_0x44c741[_0xfa63('0x2')]||0x0;this[_0xfa63('0x16')]=_0x44c741['onHold']||0x0;this[_0xfa63('0x17')]=_0x44c741[_0xfa63('0x17')]||0x0;this[_0xfa63('0x3')]=_0x44c741[_0xfa63('0x3')]||0x0;this['ringing']=_0x44c741['ringing']||0x0;this[_0xfa63('0x18')]=_0x44c741[_0xfa63('0x18')];this[_0xfa63('0x19')]=_0x44c741[_0xfa63('0x19')];this['sumDuration']=_0x44c741['sumDuration'];this[_0xfa63('0x1a')]=_0x44c741[_0xfa63('0x1a')]||0x0;this[_0xfa63('0x5')]=_0x44c741[_0xfa63('0x5')]||0x0;this[_0xfa63('0x11')]=_0x44c741[_0xfa63('0x11')]||0x0;this['type']=_0x44c741[_0xfa63('0x1b')];this[_0xfa63('0x1c')]=_0x44c741[_0xfa63('0x1c')]||0x0;this[_0xfa63('0x1d')]=_0x44c741['unknown']||0x0;this[_0xfa63('0x1e')]=_0x44c741['unmanaged']||0x0;this[_0xfa63('0x6')]=_0x44c741['waiting']||0x0;if(_0x44c741['type']===_0xfa63('0x1f')){this[_0xfa63('0x20')]=_0x44c741[_0xfa63('0x20')]||0x0;this[_0xfa63('0x21')]=_0x44c741['dialActive'];this[_0xfa63('0x22')]=_0x44c741[_0xfa63('0x22')];this[_0xfa63('0x23')]=_0x44c741[_0xfa63('0x23')];this['dialOriginateCallerIdNumber']=_0x44c741[_0xfa63('0x24')];this[_0xfa63('0x25')]=_0x44c741[_0xfa63('0x25')];this[_0xfa63('0x26')]=_0x44c741['dialPrefix'];this[_0xfa63('0x27')]=_0x44c741[_0xfa63('0x27')];this[_0xfa63('0x28')]=_0x44c741[_0xfa63('0x28')];this[_0xfa63('0xb')]=_0x44c741[_0xfa63('0xb')];this[_0xfa63('0xc')]=_0x44c741[_0xfa63('0xc')];this[_0xfa63('0x29')]=_0x44c741[_0xfa63('0x29')];this['outboundCongestionCallsDay']=_0x44c741[_0xfa63('0x2a')];this[_0xfa63('0x2b')]=_0x44c741[_0xfa63('0x2b')];this[_0xfa63('0x2c')]=_0x44c741['outboundDropCallsDayCallersExit'];this[_0xfa63('0x2d')]=_0x44c741['outboundDropCallsDayTimeout'];this[_0xfa63('0x2e')]=_0x44c741[_0xfa63('0x2e')];this[_0xfa63('0xd')]=_0x44c741[_0xfa63('0xd')];this[_0xfa63('0x2f')]=_0x44c741[_0xfa63('0x2f')];this[_0xfa63('0xe')]=_0x44c741[_0xfa63('0xe')];this['outboundRejectCallsDay']=_0x44c741[_0xfa63('0xf')];this[_0xfa63('0x30')]=_0x44c741[_0xfa63('0x30')];this[_0xfa63('0x31')]=_0x44c741[_0xfa63('0x31')];this[_0xfa63('0x32')]=_0x44c741[_0xfa63('0x32')];this[_0xfa63('0x33')]=_0x44c741[_0xfa63('0x33')];this['predictiveIntervalDroppedCallsCallersExit']=_0x44c741[_0xfa63('0x34')];this[_0xfa63('0x35')]=_0x44c741[_0xfa63('0x35')];this[_0xfa63('0x36')]=_0x44c741[_0xfa63('0x36')];this['predictiveIntervalErlangCallsDroppedCalls']=_0x44c741[_0xfa63('0x37')];this['predictiveIntervalHitRate']=_0x44c741['predictiveIntervalHitRate'];this[_0xfa63('0x38')]=_0x44c741[_0xfa63('0x38')];this[_0xfa63('0x39')]=_0x44c741['predictiveIntervalPauses'];this[_0xfa63('0x3a')]=_0x44c741[_0xfa63('0x3a')];this[_0xfa63('0x3b')]=_0x44c741[_0xfa63('0x3b')];this[_0xfa63('0x9')]=_0x44c741['originated'];this[_0xfa63('0x3c')]=_0x44c741[_0xfa63('0x3c')];this[_0xfa63('0x3d')]=_0x44c741[_0xfa63('0x3d')];this['erlangAbandonmentRate']=_0x44c741['erlangAbandonmentRate'];this[_0xfa63('0x3e')]=_0x44c741['erlangBusyFactor'];this[_0xfa63('0x3f')]=_0x44c741[_0xfa63('0x3f')];this['startProgressive']=_0x44c741[_0xfa63('0x40')];this[_0xfa63('0x41')]=_0x44c741[_0xfa63('0x41')];this[_0xfa63('0x42')]=_0x44c741[_0xfa63('0x42')];}if(_0x44c741[_0xfa63('0x43')]){this[_0xfa63('0x43')]={'id':_0x44c741[_0xfa63('0x43')]['id'],'name':_0x44c741[_0xfa63('0x43')][_0xfa63('0x12')],'active':_0x44c741[_0xfa63('0x43')][_0xfa63('0x44')],'callerid':_0x44c741[_0xfa63('0x43')][_0xfa63('0x45')]};}}VoiceQueueSummary[_0xfa63('0x46')]['createReport']=function(_0x4b4a85,_0x1506a3,_0x187b99,_0x4ed856){this['loggedInDb']=0x0;this['talking']=0x0;this['paused']=0x0;this['unknown']=0x0;this[_0xfa63('0x17')]=0x0;this[_0xfa63('0x8')]=0x0;this[_0xfa63('0x14')]=0x0;this[_0xfa63('0x15')]=0x0;this[_0xfa63('0x1c')]=0x0;this[_0xfa63('0x4')]=0x0;this[_0xfa63('0x18')]=0x0;this[_0xfa63('0x16')]=0x0;if(_0x187b99){if(_0x187b99[_0xfa63('0x0')]){this[_0xfa63('0x0')]=Number(_0x187b99[_0xfa63('0x0')]);}if(_0x187b99[_0xfa63('0x47')]){this[_0xfa63('0x1')]=Number(_0x187b99[_0xfa63('0x47')]);}if(_0x187b99[_0xfa63('0x48')]){this['waiting']=Number(_0x187b99[_0xfa63('0x48')]);}}for(var _0x3b509f=0x0;_0x3b509f<_0x4b4a85[_0xfa63('0x49')];_0x3b509f++){var _0x327b1f=_0x1506a3[_0xfa63('0x4a')+_0x4b4a85[_0x3b509f][_0xfa63('0x12')]];if(_0x327b1f&&_0x327b1f[_0xfa63('0x4b')]){this[_0xfa63('0x2')]+=0x1;}if(_0x4b4a85[_0x3b509f]['incall']==='1'){this['talking']+=0x1;}if(_0x4b4a85[_0x3b509f][_0xfa63('0x3')]==='1'&&!['2','7','8'][_0xfa63('0x4c')](_0x4b4a85[_0x3b509f][_0xfa63('0x4d')])){this['paused']+=0x1;}switch(_0x4b4a85[_0x3b509f][_0xfa63('0x4d')]){case'0':this[_0xfa63('0x1d')]+=0x1;break;case'1':this[_0xfa63('0x17')]+=0x1;break;case'2':this[_0xfa63('0x8')]+=0x1;break;case'3':this[_0xfa63('0x14')]+=0x1;break;case'4':this['invalid']+=0x1;break;case'5':this[_0xfa63('0x1c')]+=0x1;break;case'6':this[_0xfa63('0x4')]+=0x1;break;case'7':this['ringInUse']+=0x1;break;case'8':this[_0xfa63('0x16')]+=0x1;break;}}if(this['dialMethod']===_0xfa63('0x4e')){var _0x250267=Object[_0xfa63('0x4f')](_0x4ed856);for(var _0x3be94d=0x0;_0x3be94d<_0x250267['length'];_0x3be94d++){var _0x54176f=_0x250267[_0x3be94d];var _0x4bec62=_0x4ed856[_0x54176f];if(_0x4bec62['queue']===this[_0xfa63('0x12')]&&_0x4bec62[_0xfa63('0x1b')]===_0xfa63('0x50')&&_0x4bec62[_0xfa63('0x51')]===_0xfa63('0x52')){this[_0xfa63('0x5')]+=0x1;}}if(this[_0xfa63('0x5')]>this[_0xfa63('0x8')]){this['talking']=this[_0xfa63('0x8')];}this[_0xfa63('0x20')]=0x0;}return this;};VoiceQueueSummary[_0xfa63('0x46')]['compareToInboundQueue']=function(_0x32dc92){var _0x1b5761=![];if(_0x32dc92){_0x1b5761=INBOUND_COUNTERS[_0xfa63('0x53')](function(_0x4cb99e){return this[_0x4cb99e]!==_0x32dc92[_0x4cb99e];},this);}return _0x1b5761;};VoiceQueueSummary['prototype'][_0xfa63('0x54')]=function(_0x42868b){var _0x14014e=![];var _0x1b90d7=![];var _0xb54a07=![];if(_0x42868b){_0x14014e=this[_0xfa63('0x22')]!==_0x42868b[_0xfa63('0x22')]||this['dialActive']!==_0x42868b[_0xfa63('0x21')]||this[_0xfa63('0x41')]!==_0x42868b[_0xfa63('0x41')]||this[_0xfa63('0x42')]!==_0x42868b[_0xfa63('0x42')];_0x1b90d7=OUTBOUND_COUNTERS[_0xfa63('0x53')](function(_0x3f15c9){return this[_0x3f15c9]!==_0x42868b[_0x3f15c9];},this);if(this[_0xfa63('0x43')]&&_0x42868b[_0xfa63('0x43')]){_0xb54a07=this['Trunk']['name']!==_0x42868b[_0xfa63('0x43')][_0xfa63('0x12')]||this[_0xfa63('0x43')][_0xfa63('0x44')]!==_0x42868b[_0xfa63('0x43')][_0xfa63('0x44')];}}return _0x14014e||_0x1b90d7||_0xb54a07;};VoiceQueueSummary[_0xfa63('0x46')][_0xfa63('0x55')]=function(_0x33e8d8){this[_0xfa63('0x7')]=_0x33e8d8[_0xfa63('0x7')];this[_0xfa63('0x41')]=_0x33e8d8[_0xfa63('0x41')];this[_0xfa63('0x42')]=_0x33e8d8['statusMessage'];this[_0xfa63('0x9')]=_0x33e8d8[_0xfa63('0x9')];this['outboundAbandonedCallsDay']=_0x33e8d8[_0xfa63('0xa')];this[_0xfa63('0xb')]=_0x33e8d8['outboundAnswerCallsDay'];this[_0xfa63('0xc')]=_0x33e8d8[_0xfa63('0xc')];this[_0xfa63('0x29')]=_0x33e8d8[_0xfa63('0x29')];this[_0xfa63('0x2a')]=_0x33e8d8['outboundCongestionCallsDay'];this[_0xfa63('0x2e')]=_0x33e8d8[_0xfa63('0x2e')];this[_0xfa63('0xd')]=_0x33e8d8[_0xfa63('0xd')];this['outboundReCallsDay']=_0x33e8d8[_0xfa63('0xe')];this[_0xfa63('0xf')]=_0x33e8d8['outboundRejectCallsDay'];this[_0xfa63('0x30')]=_0x33e8d8[_0xfa63('0x30')];this['sumBillable']=_0x33e8d8['sumBillable'];this[_0xfa63('0x10')]=_0x33e8d8[_0xfa63('0x10')];this[_0xfa63('0x11')]=_0x33e8d8[_0xfa63('0x11')];if(this[_0xfa63('0x22')]===_0xfa63('0x56')){this['pTalking']=_0x33e8d8['pTalking'];}};module[_0xfa63('0x57')]=VoiceQueueSummary;