06fc30d2281b37d2789610c45084a7cb19229add
[motion2.git] / server / services / ami / preview / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x521e=['originatecalleridnum','extractCalleridNumber','addVariables','setXMDContactVariables','toLowerVariables','variables','variablesAction','[originateFailure][logOriginateFailure]','syncOriginateResponse','lookAgent','clone','isFailure','response','custom:agentringnoanswer','[callProgressDetectingAgent][logAnswer]','[syncHangup][talking]','cause','dialQueueProject','channelstate','transfer','[syncHangup][talking][transfer]','[syncHangup][talking][cause]','syncDialEnd','destuniqueid','addVariable','filterKey','keys','variable','value','error','inspect','transfertargetlinkedid','transfererlinkedid','exports','lodash','uuid','moment','ioredis','../../../config/environment','../../../config/logger','preview','actionPreview','./rpcDb','./action','./util/util','redis','defaults','socket.io-emitter','prototype','enqueue','tail','finally','sequence','campaignsPreview','voiceQueues','trunks','actions','clockClearZombieChannels','bind','hangup','syncHangup','hanguprequest','syncHangupRequest','dialend','newexten','syncNewExten','syncVarSet','syncAttendedTransfer','blindtransfer','syncBlindTransfer','loopCampaigns','[DEBUG]\x20Emit\x20voice_queue_channel:remove\x20event','stringify','format','voice:queue:%s','name','voice_queue_channel:remove','emit','voice_queue_presence:remove','sendMessageOneNotActive','originated','pTalking','available','paused','message','CAMPAIGN_STATUS','INACTIVE','logger','\x20is\x20not\x20active','DEACTIVATED','[CampaignPreview]\x20Campaign\x20Queue:\x20','\x20is\x20deactivated','syncCampaigns','dialMethod','booked','type','outbound','clearZombieChannels','hasOwnProperty','clearZombieChannel','isNil','info','[clearZombieChannels][talking]','queue','pTalking:\x20','dialAnswer','pick','contactId','VoiceQueueId','ListId','Action','channel','catch','No\x20such\x20channel','updateOriginated','[clearZombieChannel]','decrementTalkink','loggerError','[Dialer][checkChannel][Preview]','[action]','size','getContactRecallMe','agentReadyId','agents','then','scheduledat','dialRecallMeTimeout','Agent','voicePause','run','logger2','[RecallMe]','disableContact','starttime','YYYY-MM-DD\x20HH:mm:ss','outboundReCallsDay','RecallInQueue','dialRecallInQueue','rescheduleContactInQueue','createBody','[HistoryDialRecallInQueue][historyCatch]','createCustomerFinal','[HistoryRecallClose]','[getContactRecallMe]','setMessage','NO_AGENTS_LOGGED','isActive','dialActive','isTrunkReachable','TrunkBackup','ACTIVE','callProgressDetectingCustomer','outboundNoSuchCallsDay','countnosuchnumberretry','countglobal','totalGlobal','logCustomer','buildObj','nosuchnumber','createCustomerHistory','verifyAdditionalPhones','additional','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','cloneAction','Global','[callProgressDetectingCustomer][logNoSuchGlobal]','dialNoSuchNumberMaxRetry','rescheduleContact','scheduledAt','dialNoSuchNumberRetryFrequency','unlockAgent','activeContact','linkedid','actioncountonusuch','idContact','incrementPreviewCounters','responsetime','answertime','[syncHangup][talking][increment]','\x20Queue','custom:agentconnect','connect','acw','buildAcw','complete','total','answered','[16]','Answer','[callProgressDetectingCustomer][logAnswer]','crateCustomerReportQueue','talktime','sumBillable','[syncHangup][talking][decrement]','uniqueid','outboundBusyCallsDay','countbusyretry','Busy','dialBusyRetryFrequency','custom:agentbusy','[callProgressDetectingCustomer][logBusy]','[callProgressDetectingCustomer][logBusyGlobal]','dialBusyMaxRetry','NOANSWER','outboundNoAnswerCallsDay','NoAnswer','buildNoAnswerEventPayload','custom:agentnoanswer','[callProgressDetectingCustomer][logNoAnswer]','[callProgressDetectingCustomer][logNoAnswerGlobal]','countnoanswerretry','dialNoAnswerMaxRetry','swapAdditionalPhones','CONGESTION','outboundCongestionCallsDay','countcongestionretry','Congestion','dialCongestionRetryFrequency','custom:agentcongestion','congestion','[callProgressDetectingCustomer][logCongestion]','[callProgressDetectingCustomer][logCongestionGlobal]','CANCEL','AgentReject','dialAgentRejectRetryFrequency','agentreject','[syncHangupRequest][logAgentReject]','dialAgentRejectMaxRetry','countabandonedretry','Abandoned','dialAbandonedRetryFrequency','outboundUnknownCallsDay','countmachineretry','cause-txt','dialstatus','custom:amd','amd','[callProgressDetectingCustomer][hangupInAMD]','[callProgressDetectingCustomer][machine]','[default]','[Dialer][decrementTalkink][no\x20Hangup][Preview]','[callProgressDetectingCustomer][logUnknown]','[callProgressDetectingCustomer][logUnknownGlobal]','[originated][decrement][callProgressDetectingCustomer]','originated:\x20','ANSWER','destlinkedid','queueSummaryCountersUpdated','callProgressDetectingAgent','isUndefined','object','logAgent','NoSuchNumber','createAgentHistory','[callProgressDetectingAgent][logNoSuch]','[callProgressDetectingAgent][logNoAnswer]','[callProgressDetectingAgent][logBusy]','[callProgressDetectingAgent][logAnswerAGI]','reason','[callProgressDetectingAgent][logCongestion]','[callProgressDetectingAgent]','[originated][decrement][callProgressDetectingAgent]','[verifyAdditionalPhone]\x20','[swapAdditionalPhone]\x20','resolve','[incrementPreviewCounters]\x20','checkInBlack','Contact','phone','Contact\x20is\x20undefined','Queue','isEmpty','execCall','[Preview][execCall][success]','\x20IdHopper:\x20','custom:agentcalled','called','Calling','[Preview][execCall][failure]','Call\x20failed','outboundBlacklistCallsDay','createHistory','Contact\x20in\x20black\x20List','active','SIP/%s','status','unmonitored','unlock','unlockContact','execRun','getContactPreview','recallme','validateContact','isValid','checkIsBlackList','[Preview][checkIsBlackList]','[Preview][getContactPreview]','Empty\x20Contact','[Preview][validateContact][Empty\x20Campaign]','Empty\x20Campaign','Trunk','\x20Trunk\x20Backup\x20is\x20not\x20active','[Preview][validateContact][Campaign\x20Active]','\x20Not\x20Active','campaign\x20Name:\x20','Is\x20Valid','SIP/%s/%s%s','dialPrefix','trim','dialCutDigit','substring','callerid','dialOriginateCallerIdName','dialRandomLastDigitCallerIdNumber','getCallerIdRandom','dialOriginateCallerIdNumber','getCallerId','originatecalleridname','extractCalleridName'];(function(_0x17df24,_0x521621){var _0x343884=function(_0xf150d8){while(--_0xf150d8){_0x17df24['push'](_0x17df24['shift']());}};_0x343884(++_0x521621);}(_0x521e,0x162));var _0xe521=function(_0x100808,_0x105106){_0x100808=_0x100808-0x0;var _0x280229=_0x521e[_0x100808];return _0x280229;};'use strict';var util=require('util');var _=require(_0xe521('0x0'));var uuid=require(_0xe521('0x1'));var moment=require(_0xe521('0x2'));var Redis=require(_0xe521('0x3'));var config=require(_0xe521('0x4'));var logger=require(_0xe521('0x5'))(_0xe521('0x6'));var loggerAction=require(_0xe521('0x5'))(_0xe521('0x7'));var ami=require('../ami');var rpcDb=require(_0xe521('0x8'));var cmHopperAdditionalPhone=require('../rpc/cmHopperAdditionalPhone');var Action=require(_0xe521('0x9'));var ut=require(_0xe521('0xa'));var utils=require('../dialer/utils');config[_0xe521('0xb')]=_[_0xe521('0xc')](config[_0xe521('0xb')],{'host':'localhost','port':0x18eb});var io=require(_0xe521('0xd'))(new Redis(config['redis']));var Sequence=function(){};Sequence[_0xe521('0xe')][_0xe521('0xf')]=function(_0x1a6a46){this[_0xe521('0x10')]=this[_0xe521('0x10')]?this[_0xe521('0x10')][_0xe521('0x11')](_0x1a6a46):_0x1a6a46();};function Preview(_0x4a6e5b){this[_0xe521('0x12')]=new Sequence();this[_0xe521('0x13')]=_0x4a6e5b[_0xe521('0x14')];this[_0xe521('0x15')]=_0x4a6e5b[_0xe521('0x15')];this[_0xe521('0x16')]={};this['agents']=_0x4a6e5b['agents'];this[_0xe521('0x17')]=0x0;ami['on']('originateresponse',this['syncOriginateResponse'][_0xe521('0x18')](this));ami['on'](_0xe521('0x19'),this[_0xe521('0x1a')]['bind'](this));ami['on'](_0xe521('0x1b'),this[_0xe521('0x1c')][_0xe521('0x18')](this));ami['on'](_0xe521('0x1d'),this['syncDialEnd'][_0xe521('0x18')](this));ami['on'](_0xe521('0x1e'),this[_0xe521('0x1f')][_0xe521('0x18')](this));ami['on']('varset',this[_0xe521('0x20')][_0xe521('0x18')](this));ami['on']('attendedtransfer',this[_0xe521('0x21')][_0xe521('0x18')](this));ami['on'](_0xe521('0x22'),this[_0xe521('0x23')][_0xe521('0x18')](this));this[_0xe521('0x24')](this[_0xe521('0x13')]);}function emit(_0x1a6bd4,_0x34335e,_0x39df02){io['to'](_0x1a6bd4)['emit'](_0x34335e,_0x39df02);}function emitVoiceQueueChannelRemove(_0x4c01c5){logger['info'](_0xe521('0x25'),JSON[_0xe521('0x26')](_0x4c01c5));emit(util[_0xe521('0x27')](_0xe521('0x28'),_0x4c01c5[_0xe521('0x29')]),_0xe521('0x2a'),_0x4c01c5);io[_0xe521('0x2b')](_0xe521('0x2c'),_0x4c01c5);}function notSendMessagesQueue(_0x5a2bd6){if(_0x5a2bd6[_0xe521('0x2d')]){if(_0x5a2bd6[_0xe521('0x2e')]===0x0&&_0x5a2bd6[_0xe521('0x2f')]===0x0){_0x5a2bd6['sendMessageOneNotActive']=![];_0x5a2bd6[_0xe521('0x30')]=0x0;_0x5a2bd6[_0xe521('0x31')]=0x0;_0x5a2bd6[_0xe521('0x32')]=utils[_0xe521('0x33')][_0xe521('0x34')];ut[_0xe521('0x35')]('[CampaignPreview]\x20Campaign\x20Queue:\x20',_0x5a2bd6[_0xe521('0x29')]+_0xe521('0x36'));}else{_0x5a2bd6[_0xe521('0x32')]=utils['CAMPAIGN_STATUS'][_0xe521('0x37')];ut[_0xe521('0x35')](_0xe521('0x38'),_0x5a2bd6[_0xe521('0x29')]+_0xe521('0x39'));}}}Preview[_0xe521('0xe')][_0xe521('0x24')]=function(){var _0x5b6836=this;setInterval(function(){_0x5b6836[_0xe521('0x3a')]();},0x7cf);};Preview[_0xe521('0xe')][_0xe521('0x3a')]=function(){var _0xb9d7c3=this[_0xe521('0x13')];this['clockClearZombieChannels']+=0x1;for(var _0x300b96 in _0xb9d7c3){if(_0xb9d7c3['hasOwnProperty'](_0x300b96)&&(_0xb9d7c3[_0x300b96][_0xe521('0x3b')]===_0xe521('0x6')||_0xb9d7c3[_0x300b96][_0xe521('0x3b')]===_0xe521('0x3c'))&&_0xb9d7c3[_0x300b96][_0xe521('0x3d')]===_0xe521('0x3e')){if(this[_0xe521('0x17')]>0x7){this[_0xe521('0x17')]=0x0;this[_0xe521('0x3f')]();}}if(_0xb9d7c3[_0xe521('0x40')](_0x300b96)&&_0xb9d7c3[_0x300b96]['dialMethod']==='preview'&&_0xb9d7c3[_0x300b96][_0xe521('0x3d')]===_0xe521('0x3e')){if(_0xb9d7c3[_0x300b96]['dialActive']){this['setMessage'](_0xb9d7c3[_0x300b96]);if(_0xb9d7c3[_0x300b96]['dialPreviewAutoRecallMe'])this['recallMe'](_0xb9d7c3[_0x300b96]);}else{notSendMessagesQueue(_0xb9d7c3[_0x300b96]);}}}};Preview[_0xe521('0xe')][_0xe521('0x41')]=function(_0x1114e1){var _0x56a388=this;this['sequence'][_0xe521('0xf')](function(){if(!_[_0xe521('0x42')](_0x56a388[_0xe521('0x16')][_0x1114e1])){loggerAction[_0xe521('0x43')](_0xe521('0x44'),_0x1114e1,'Queue',_0x56a388[_0xe521('0x16')][_0x1114e1][_0xe521('0x45')],'originated:\x20',JSON[_0xe521('0x26')](_0x56a388[_0xe521('0x13')][_0x56a388[_0xe521('0x16')][_0x1114e1][_0xe521('0x45')]][_0xe521('0x2e')]),_0xe521('0x46'),JSON['stringify'](_0x56a388[_0xe521('0x13')][_0x56a388['actions'][_0x1114e1][_0xe521('0x45')]]['pTalking']),JSON[_0xe521('0x26')](_0x56a388[_0xe521('0x16')][_0x1114e1][_0xe521('0x47')]),JSON[_0xe521('0x26')](_[_0xe521('0x48')](_0x56a388['actions'][_0x1114e1],[_0xe521('0x49'),'UserId',_0xe521('0x4a'),_0xe521('0x4b')])));return ami[_0xe521('0x4c')]({'action':'status','channel':_0x56a388['actions'][_0x1114e1][_0xe521('0x4d')]})[_0xe521('0x4e')](function(_0x1fa6a9){if(_0x1fa6a9[_0xe521('0x32')]===_0xe521('0x4f')){setTimeout(function(){if(_0x56a388['actions'][_0x1114e1]){ut[_0xe521('0x50')](_0x56a388[_0xe521('0x13')][_0x56a388[_0xe521('0x16')][_0x1114e1][_0xe521('0x45')]],_0xe521('0x51'));if(_0x56a388[_0xe521('0x16')][_0x1114e1][_0xe521('0x47')]===!![]){ut[_0xe521('0x52')](_0x56a388[_0xe521('0x13')][_0x56a388[_0xe521('0x16')][_0x1114e1][_0xe521('0x45')]],_0xe521('0x51'));ut[_0xe521('0x53')]('[Dialer][checkChannel][pTalking][Preview]'+_0x1114e1,_0x56a388['actions'][_0x1114e1][_0xe521('0x45')]);}ut[_0xe521('0x53')](_0xe521('0x54')+_0x1114e1,_0x56a388['actions'][_0x1114e1][_0xe521('0x45')]);delete _0x56a388[_0xe521('0x16')][_0x1114e1];}},0x2328);}});}});};Preview[_0xe521('0xe')][_0xe521('0x3f')]=function(){var _0x54dfab=this;loggerAction[_0xe521('0x43')](_0xe521('0x55'),_[_0xe521('0x56')](this[_0xe521('0x16')]));for(var _0x56ebb5 in this[_0xe521('0x16')]){if(_0x54dfab['actions'][_0xe521('0x40')](_0x56ebb5)){_0x54dfab['clearZombieChannel'](_0x56ebb5);}}};Preview[_0xe521('0xe')]['recallMe']=function(_0x29a289){var _0x3ca9f0=this;rpcDb[_0xe521('0x57')](_0x29a289['id'],ut[_0xe521('0x58')](this[_0xe521('0x59')]))[_0xe521('0x5a')](function(_0x2d1c00){if(!_[_0xe521('0x42')](_0x2d1c00)){for(var _0x5b858f=0x0;_0x5b858f<_0x2d1c00['length'];_0x5b858f+=0x1){if(ut['getDiff'](_0x2d1c00[_0x5b858f][_0xe521('0x5b')])<_0x29a289[_0xe521('0x5c')]*0x3c){if(_0x2d1c00[_0x5b858f]['Agent']&&!_0x2d1c00[_0x5b858f][_0xe521('0x5d')][_0xe521('0x5e')]){_0x3ca9f0[_0xe521('0x5f')](_0x2d1c00[_0x5b858f]['id'])[_0xe521('0x5a')](ut[_0xe521('0x60')](_0xe521('0x61')))[_0xe521('0x4e')](ut['logger2'](_0xe521('0x61')));}else{rpcDb[_0xe521('0x62')](_0x2d1c00[_0x5b858f]['id']);}}else{var _0x39f9a8=new Action(_0x2d1c00[_0x5b858f],_0x29a289);_0x39f9a8[_0xe521('0x63')]=moment()[_0xe521('0x27')](_0xe521('0x64'));_0x29a289[_0xe521('0x65')]+=0x1;ut['logCustomer'](_0x39f9a8,0x17,_0xe521('0x66'));if(_0x29a289[_0xe521('0x67')]){rpcDb[_0xe521('0x68')](ut[_0xe521('0x69')](_0x2d1c00[_0x5b858f]));rpcDb['createCustomerHistory'](_0x39f9a8,_0xe521('0x6a'));}else{ut['logCustomer'](_0x39f9a8,0x16,'RecallFailedTimeout');rpcDb['createCustomerHistory'](_0x39f9a8,'[HistoryRecallClose]');rpcDb[_0xe521('0x6b')](_0x39f9a8,_0xe521('0x6c'));}}}}})[_0xe521('0x4e')](ut[_0xe521('0x60')](_0xe521('0x6d')));};Preview[_0xe521('0xe')][_0xe521('0x6e')]=function(_0x484a10){_0x484a10[_0xe521('0x2d')]=!![];if(ut['IsNotLoggedIn'](_0x484a10['loggedIn'])){_0x484a10[_0xe521('0x32')]=utils['CAMPAIGN_STATUS'][_0xe521('0x6f')];}else if(!ut[_0xe521('0x70')](_0x484a10[_0xe521('0x71')])){_0x484a10[_0xe521('0x32')]=utils[_0xe521('0x33')][_0xe521('0x34')];}else if(!this[_0xe521('0x72')](_0x484a10['Trunk'])){if(!this[_0xe521('0x72')](_0x484a10[_0xe521('0x73')])){_0x484a10[_0xe521('0x32')]=utils[_0xe521('0x33')]['UNREACHABLE_TRUNK'];}else{_0x484a10['message']=utils['CAMPAIGN_STATUS'][_0xe521('0x74')];}}else{_0x484a10[_0xe521('0x32')]=utils['CAMPAIGN_STATUS'][_0xe521('0x74')];}};Preview['prototype'][_0xe521('0x75')]=function(_0xa7f0da,_0x29fc2d,_0x1c713d){var _0x199aec=this;var _0x889b=this[_0xe521('0x16')][_0x29fc2d];var _0x3de0db=this['campaignsPreview'][_0x889b[_0xe521('0x45')]];var _0x5533f5;var _0xad4b3b=![];var _0x372d5e=0x2;var _0x3e3f95=0x3;if(_0x3de0db){switch(_0x1c713d){case'1':_0x3de0db[_0xe521('0x76')]+=0x1;_0x889b[_0xe521('0x77')]+=0x1;_0x889b[_0xe521('0x78')]=ut[_0xe521('0x79')](_0x889b);ut[_0xe521('0x7a')](_0x889b,0x0,'NoSuchNumber');ami[_0xe521('0x2b')]('custom:agentnosuchnumber',ut[_0xe521('0x7b')](_0x889b,_0xe521('0x7c')));rpcDb[_0xe521('0x7d')](_0x889b,'[callProgressDetectingCustomer][logNoSuch]');_0x199aec[_0xe521('0x7e')](_0x889b,'0',_0x3de0db)[_0xe521('0x5a')](function(_0x2d52b6){_0xad4b3b=_0x2d52b6[_0xe521('0x7f')]==0x1;_0x372d5e=_0x3de0db['dialNoSuchNumberRetryFrequency'];_0x3e3f95=_0x3de0db[_0xe521('0x80')];if(!_0xad4b3b){if(ut[_0xe521('0x79')](_0x889b)>=_0x3de0db[_0xe521('0x81')]){_0x5533f5=ut[_0xe521('0x82')](_0x889b,0xf,_0xe521('0x83'));rpcDb[_0xe521('0x6b')](_0x5533f5,_0xe521('0x84'));}else{if(_0x889b[_0xe521('0x77')]>=_0x3de0db[_0xe521('0x85')]){rpcDb['createCustomerFinal'](_0x889b,_0xe521('0x84'));}else{rpcDb[_0xe521('0x86')](ut[_0xe521('0x87')](_0x889b,'countnosuchnumberretry',_0x3de0db[_0xe521('0x88')]),_0x889b[_0xe521('0x89')],_0x889b[_0xe521('0x8a')]);}}delete this[_0xe521('0x16')][_0xa7f0da[_0xe521('0x8b')]];}else{_0x889b['countnosuchnumberretry']++;logger[_0xe521('0x43')](_0xe521('0x8c'),_0x889b[_0xe521('0x77')]);logger['info']('id',_0x889b[_0xe521('0x8d')]);_0x199aec[_0xe521('0x8e')]({'id':_0x889b[_0xe521('0x8d')],'field':{'countnosuchnumberretry':_0x889b[_0xe521('0x77')]}})[_0xe521('0x5a')](function(){_0x199aec['swapAdditionalPhones'](_0x889b,_0x372d5e,_0x3e3f95)['then'](function(){});});}});break;case'ANSWER':var _0x402137=moment()[_0xe521('0x27')]('YYYY-MM-DD\x20HH:mm:ss');_0x889b[_0xe521('0x8f')]=_0x402137;_0x889b[_0xe521('0x90')]=_0x402137;_0x889b['dialAnswer']=!![];_0x3de0db[_0xe521('0x2f')]+=0x1;logger[_0xe521('0x43')](_0xe521('0x91'),_0x889b['uniqueid'],_0xe521('0x92'),_0x3de0db['name'],'pTalking:\x20',_0x3de0db[_0xe521('0x2f')]);ami[_0xe521('0x2b')](_0xe521('0x93'),ut[_0xe521('0x7b')](_0x889b,_0xe521('0x94'),this[_0xe521('0x13')][_0x889b[_0xe521('0x45')]]));if(_0x3de0db[_0xe521('0x95')]){ami[_0xe521('0x2b')]('custom:agentConnectPreview',ut[_0xe521('0x96')](_0x889b));}break;case'16':ami[_0xe521('0x2b')]('custom:agentcomplete',ut[_0xe521('0x7b')](_0x889b,_0xe521('0x97'),this[_0xe521('0x13')][_0x889b[_0xe521('0x45')]]));emitVoiceQueueChannelRemove(ut[_0xe521('0x7b')](_0x889b,_0xe521('0x97')));_0x3de0db['outboundAnswerCallsDay']+=0x1;_0x3de0db[_0xe521('0x98')]+=0x1;_0x3de0db[_0xe521('0x99')]+=0x1;ut[_0xe521('0x52')](_0x3de0db,_0xe521('0x9a'));_0x889b[_0xe521('0x78')]=ut[_0xe521('0x79')](_0x889b);ut[_0xe521('0x7a')](_0x889b,0x4,_0xe521('0x9b'));rpcDb[_0xe521('0x7d')](_0x889b,_0xe521('0x9c'));rpcDb[_0xe521('0x6b')](_0x889b,'[callProgressDetectingCustomer][logAnswerGlobal]');rpcDb[_0xe521('0x9d')](_0x889b);_0x3de0db['sumDuration']+=_0x889b[_0xe521('0x9e')];_0x3de0db[_0xe521('0x9f')]+=_0x889b[_0xe521('0x9e')];logger[_0xe521('0x43')](_0xe521('0xa0'),_0x889b[_0xe521('0xa1')],_0xe521('0x92'),_0x3de0db[_0xe521('0x29')],_0xe521('0x46'),_0x3de0db[_0xe521('0x2f')]);delete this[_0xe521('0x16')][_0xa7f0da['linkedid']];break;case'BUSY':_0x3de0db[_0xe521('0xa2')]+=0x1;_0x889b[_0xe521('0xa3')]+=0x1;_0x889b[_0xe521('0x78')]=ut['totalGlobal'](_0x889b);ut[_0xe521('0x7a')](_0x889b,0x5,_0xe521('0xa4'));_0x372d5e=_0x3de0db[_0xe521('0xa5')];_0x3e3f95=_0x3de0db[_0xe521('0x80')];ami['emit'](_0xe521('0xa6'),ut[_0xe521('0x7b')](_0x889b,'busy'));rpcDb[_0xe521('0x7d')](_0x889b,_0xe521('0xa7'));_0x199aec[_0xe521('0x7e')](_0x889b,'5',_0x3de0db)[_0xe521('0x5a')](function(_0x644955){_0xad4b3b=_0x644955[_0xe521('0x7f')]==0x1;if(!_0xad4b3b){if(ut[_0xe521('0x79')](_0x889b)>=_0x3de0db['dialGlobalMaxRetry']){_0x5533f5=ut[_0xe521('0x82')](_0x889b,0xf,_0xe521('0x83'));rpcDb[_0xe521('0x6b')](_0x5533f5,_0xe521('0xa8'));}else{if(_0x889b['countbusyretry']>=_0x3de0db[_0xe521('0xa9')]){rpcDb[_0xe521('0x6b')](_0x889b,_0xe521('0xa7'));}else{rpcDb[_0xe521('0x86')](ut[_0xe521('0x87')](_0x889b,_0xe521('0xa3'),_0x3de0db['dialBusyRetryFrequency']),_0x889b[_0xe521('0x89')],_0x889b[_0xe521('0x8a')]);}}}else{_0x889b['countbusyretry']++;_0x199aec[_0xe521('0x8e')]({'id':_0x889b[_0xe521('0x8d')],'field':{'countbusyretry':_0x889b[_0xe521('0xa3')]}})[_0xe521('0x5a')](function(){_0x199aec['swapAdditionalPhones'](_0x889b,_0x372d5e,_0x3e3f95)['then'](function(){});});}});break;case _0xe521('0xaa'):_0x3de0db[_0xe521('0xab')]+=0x1;_0x889b['countnoanswerretry']+=0x1;_0x889b[_0xe521('0x78')]=ut['totalGlobal'](_0x889b);ut[_0xe521('0x7a')](_0x889b,0x3,_0xe521('0xac'));_0x372d5e=_0x3de0db['dialNoAnswerRetryFrequency'];_0x3e3f95=_0x3de0db['callAdditionalPhoneAfterMin'];var _0x498ebd=ut[_0xe521('0xad')](_0x889b,_0x3de0db);ami[_0xe521('0x2b')](_0xe521('0xae'),_0x498ebd);rpcDb['createCustomerHistory'](_0x889b,_0xe521('0xaf'));_0x199aec['verifyAdditionalPhones'](_0x889b,'3',_0x3de0db)['then'](function(_0x14fba9){_0xad4b3b=_0x14fba9[_0xe521('0x7f')]==0x1;if(!_0xad4b3b){if(ut[_0xe521('0x79')](_0x889b)>=_0x3de0db['dialGlobalMaxRetry']){_0x5533f5=ut[_0xe521('0x82')](_0x889b,0xf,'Global');rpcDb[_0xe521('0x6b')](_0x5533f5,_0xe521('0xb0'));}else{if(_0x889b[_0xe521('0xb1')]>=_0x3de0db[_0xe521('0xb2')]){rpcDb[_0xe521('0x6b')](_0x889b,'[callProgressDetectingCustomer][logNoAnswer]');}else{rpcDb['rescheduleContact'](ut[_0xe521('0x87')](_0x889b,_0xe521('0xb1'),_0x3de0db['dialNoAnswerRetryFrequency']),_0x889b[_0xe521('0x89')],_0x889b['activeContact']);}}}else{_0x889b['countnoanswerretry']++;_0x199aec[_0xe521('0x8e')]({'id':_0x889b['idContact'],'field':{'countnoanswerretry':_0x889b[_0xe521('0xb1')]}})['then'](function(){_0x199aec[_0xe521('0xb3')](_0x889b,_0x372d5e,_0x3e3f95)[_0xe521('0x5a')](function(){});});}});break;case _0xe521('0xb4'):_0x3de0db[_0xe521('0xb5')]+=0x1;_0x889b[_0xe521('0xb6')]+=0x1;_0x889b[_0xe521('0x78')]=ut[_0xe521('0x79')](_0x889b);ut[_0xe521('0x7a')](_0x889b,0x8,_0xe521('0xb7'));_0x372d5e=_0x3de0db[_0xe521('0xb8')];_0x3e3f95=_0x3de0db[_0xe521('0x80')];ami[_0xe521('0x2b')](_0xe521('0xb9'),ut[_0xe521('0x7b')](_0x889b,_0xe521('0xba')));rpcDb[_0xe521('0x7d')](_0x889b,_0xe521('0xbb'));_0x199aec[_0xe521('0x7e')](_0x889b,'8',_0x3de0db)[_0xe521('0x5a')](function(_0x5b7ee5){_0xad4b3b=_0x5b7ee5[_0xe521('0x7f')]==0x1;if(!_0xad4b3b){if(ut[_0xe521('0x79')](_0x889b)>=_0x3de0db[_0xe521('0x81')]){_0x5533f5=ut[_0xe521('0x82')](_0x889b,0xf,'Global');rpcDb[_0xe521('0x6b')](_0x5533f5,_0xe521('0xbc'));}else{if(_0x889b['countcongestionretry']>=_0x3de0db['dialCongestionMaxRetry']){rpcDb[_0xe521('0x6b')](_0x889b,'[callProgressDetectingCustomer][logCongestion]');}else{rpcDb[_0xe521('0x86')](ut[_0xe521('0x87')](_0x889b,_0xe521('0xb6'),_0x3de0db['dialBusyRetryFrequency']),_0x889b[_0xe521('0x89')],_0x889b[_0xe521('0x8a')]);}}}else{_0x889b[_0xe521('0xb6')]++;_0x199aec[_0xe521('0x8e')]({'id':_0x889b[_0xe521('0x8d')],'field':{'countcongestionretry':_0x889b['countcongestionretry']}})[_0xe521('0x5a')](function(){_0x199aec[_0xe521('0xb3')](_0x889b,_0x372d5e,_0x3e3f95)[_0xe521('0x5a')](function(){});});}});break;case _0xe521('0xbd'):_0x3de0db['outboundRejectCallsDay']+=0x1;_0x889b['countagentrejectretry']+=0x1;_0x889b['countglobal']=ut['totalGlobal'](_0x889b);ut[_0xe521('0x7a')](_0x889b,0x14,_0xe521('0xbe'));_0x372d5e=_0x3de0db[_0xe521('0xbf')];_0x3e3f95=_0x3de0db[_0xe521('0x80')];ami[_0xe521('0x2b')]('custom:agentreject',ut[_0xe521('0x7b')](_0x889b,_0xe521('0xc0')));rpcDb[_0xe521('0x7d')](_0x889b,_0xe521('0xc1'));_0x199aec[_0xe521('0x7e')](_0x889b,'20',_0x3de0db)[_0xe521('0x5a')](function(_0x577931){_0xad4b3b=_0x577931[_0xe521('0x7f')]==0x1;if(!_0xad4b3b){if(ut[_0xe521('0x79')](_0x889b)>=_0x3de0db[_0xe521('0x81')]){_0x5533f5=ut['cloneAction'](_0x889b,0x14,'AgentReject');rpcDb[_0xe521('0x6b')](_0x5533f5,'[callProgressDetectingCustomer][logAgentReject]');}else{if(_0x889b['countagentrejectretry']>=_0x3de0db[_0xe521('0xc2')]){rpcDb['createCustomerFinal'](_0x889b,'[callProgressDetectingCustomer][logAgentReject]');}else{rpcDb[_0xe521('0x86')](ut[_0xe521('0x87')](_0x889b,'countagentrejectretry',_0x3de0db[_0xe521('0xbf')]),_0x889b[_0xe521('0x89')],_0x889b[_0xe521('0x8a')]);}}}else{_0x889b[_0xe521('0xb1')]++;_0x199aec[_0xe521('0x8e')]({'id':_0x889b[_0xe521('0x8d')],'field':{'countnoanswerretry':_0x889b[_0xe521('0xb1')]}})['then'](function(){_0x199aec['swapAdditionalPhones'](_0x889b,_0x372d5e,_0x3e3f95)[_0xe521('0x5a')](function(){});});}});break;case'ABANDONED':_0x3de0db['outboundAbandonedCallsDay']+=0x1;_0x889b[_0xe521('0xc3')]+=0x1;_0x889b[_0xe521('0x78')]=ut[_0xe521('0x79')](_0x889b);ut['logCustomer'](_0x889b,0xb,_0xe521('0xc4'));rpcDb[_0xe521('0x7d')](_0x889b,'[callProgressDetectingCustomer][logAbandoned]');_0x199aec[_0xe521('0x7e')](_0x889b,'11',_0x3de0db)[_0xe521('0x5a')](function(_0x2f830d){_0xad4b3b=_0x2f830d[_0xe521('0x7f')]==0x1;if(!_0xad4b3b){if(ut[_0xe521('0x79')](_0x889b)>=_0x3de0db[_0xe521('0x81')]){_0x5533f5=ut[_0xe521('0x82')](_0x889b,0xf,_0xe521('0x83'));rpcDb[_0xe521('0x6b')](_0x5533f5,'[callProgressDetectingCustomer][logAbandoned]');}else{if(_0x889b['countabandonedetry']>=_0x3de0db['dialAbandonedMaxRety']){rpcDb['createCustomerFinal'](_0x889b,'[callProgressDetectingCustomer][logAbandoned]');}else{rpcDb['rescheduleContact'](ut[_0xe521('0x87')](_0x889b,_0xe521('0xc3'),_0x3de0db[_0xe521('0xc5')]),_0x889b[_0xe521('0x89')],_0x889b[_0xe521('0x8a')]);}}}else{_0x889b[_0xe521('0xb1')]++;_0x199aec[_0xe521('0x8e')]({'id':_0x889b[_0xe521('0x8d')],'field':{'countnoanswerretry':_0x889b[_0xe521('0xb1')]}})['then'](function(){_0x199aec[_0xe521('0xb3')](_0x889b,_0x372d5e,_0x3e3f95)['then'](function(){});});}});break;case'18':_0x3de0db[_0xe521('0xc6')]+=0x1;_0x889b[_0xe521('0xc7')]+=0x1;_0x889b[_0xe521('0x78')]=ut[_0xe521('0x79')](_0x889b);ut[_0xe521('0x7a')](_0x889b,0x12,_0xa7f0da[_0xe521('0xc8')]||_0xa7f0da[_0xe521('0xc9')]);ami[_0xe521('0x2b')](_0xe521('0xca'),ut[_0xe521('0x7b')](_0x889b,_0xe521('0xcb')));rpcDb[_0xe521('0x7d')](_0x889b,_0xe521('0xcc'));_0x199aec[_0xe521('0x7e')](_0x889b,'18',_0x3de0db)[_0xe521('0x5a')](function(_0x460aa5){_0xad4b3b=_0x460aa5[_0xe521('0x7f')]==0x1;if(!_0xad4b3b){if(ut[_0xe521('0x79')](_0x889b)>=_0x3de0db[_0xe521('0x81')]){_0x5533f5=ut[_0xe521('0x82')](_0x889b,0x12,'Global');rpcDb[_0xe521('0x6b')](_0x5533f5,_0xe521('0xcc'));}else{rpcDb[_0xe521('0x6b')](_0x889b,'[callProgressDetectingCustomer][hangupInAMD]');}}else{_0x889b[_0xe521('0xb1')]++;_0x199aec[_0xe521('0x8e')]({'id':_0x889b['idContact'],'field':{'countnoanswerretry':_0x889b[_0xe521('0xb1')]}})[_0xe521('0x5a')](function(){_0x199aec[_0xe521('0xb3')](_0x889b,_0x372d5e,_0x3e3f95)[_0xe521('0x5a')](function(){});});}});delete this[_0xe521('0x16')][_0xa7f0da[_0xe521('0x8b')]];break;case'19':_0x3de0db[_0xe521('0xc6')]+=0x1;_0x889b[_0xe521('0x78')]=ut['totalGlobal'](_0x889b);ut[_0xe521('0x7a')](_0x889b,0x13,_0xa7f0da[_0xe521('0xc8')]||_0xa7f0da[_0xe521('0xc9')]);ami[_0xe521('0x2b')](_0xe521('0xca'),ut['buildObj'](_0x889b,_0xe521('0xcb')));rpcDb[_0xe521('0x7d')](_0x889b,_0xe521('0xcd'));_0x199aec[_0xe521('0x7e')](_0x889b,'18',_0x3de0db)[_0xe521('0x5a')](function(_0x146b48){_0xad4b3b=_0x146b48[_0xe521('0x7f')]==0x1;if(!_0xad4b3b){if(ut['totalGlobal'](_0x889b)>=_0x3de0db[_0xe521('0x81')]){_0x5533f5=ut[_0xe521('0x82')](_0x889b,0xf,_0xe521('0x83'));rpcDb['createCustomerFinal'](_0x5533f5,_0xe521('0xcd'));}else{rpcDb['createCustomerFinal'](_0x889b,'[callProgressDetectingCustomer][machine]');}}else{_0x889b[_0xe521('0xb1')]++;_0x199aec[_0xe521('0x8e')]({'id':_0x889b['idContact'],'field':{'countnoanswerretry':_0x889b[_0xe521('0xb1')]}})[_0xe521('0x5a')](function(){_0x199aec[_0xe521('0xb3')](_0x889b,_0x372d5e,_0x3e3f95)['then'](function(){});});}});delete this[_0xe521('0x16')][_0xa7f0da['linkedid']];break;default:if(_0x889b[_0xe521('0x47')]){ut[_0xe521('0x52')](_0x3de0db,_0xe521('0xce'));ut[_0xe521('0x53')](_0xe521('0xcf')+_0x3de0db[_0xe521('0x29')],_0xa7f0da);}_0x3de0db[_0xe521('0xc6')]+=0x1;_0x889b['countglobal']=ut[_0xe521('0x79')](_0x889b);ut[_0xe521('0x7a')](_0x889b,0xc,_0xa7f0da[_0xe521('0xc8')]||_0xa7f0da[_0xe521('0xc9')]);_0x372d5e=_0x3de0db[_0xe521('0xbf')];_0x3e3f95=_0x3de0db[_0xe521('0x80')];rpcDb['createCustomerHistory'](_0x889b,_0xe521('0xd0'));_0x199aec['verifyAdditionalPhones'](_0x889b,'20',_0x3de0db)[_0xe521('0x5a')](function(_0x369054){_0xad4b3b=_0x369054[_0xe521('0x7f')]==0x1;if(!_0xad4b3b){if(ut[_0xe521('0x79')](_0x889b)>=_0x3de0db[_0xe521('0x81')]){_0x5533f5=ut[_0xe521('0x82')](_0x889b,0xf,_0xe521('0x83'));rpcDb[_0xe521('0x6b')](_0x5533f5,_0xe521('0xd1'));}else{rpcDb['createCustomerFinal'](_0x889b,'[callProgressDetectingCustomer][logUnknownGlobal]');}delete this[_0xe521('0x16')][_0xa7f0da['linkedid']];}else{_0x199aec[_0xe521('0xb3')](_0x889b,_0x372d5e,_0x3e3f95)[_0xe521('0x5a')](function(){});}});}if(!(_0x889b[_0xe521('0x47')]&&_0x1c713d==='16')){ut[_0xe521('0x50')](_0x3de0db,'[callProgressDetectingCustomer]');logger[_0xe521('0x43')](_0xe521('0xd2'),_0x889b['uniqueid'],_0xe521('0x92'),_0x3de0db['name'],_0xe521('0xd3'),_0x3de0db[_0xe521('0x2e')]);}if(_0x1c713d!==_0xe521('0xd4')){delete this[_0xe521('0x16')][_0xa7f0da['linkedid']];delete this[_0xe521('0x16')][_0xa7f0da[_0xe521('0xd5')]];}_0x3de0db[_0xe521('0xd6')]=!![];}};Preview[_0xe521('0xe')][_0xe521('0xd7')]=function(_0x27b695,_0x59e5f4,_0x6fec03){if(_[_0xe521('0xd8')](_0x59e5f4)&&'object'!==typeof _0x59e5f4){return;}if(_[_0xe521('0xd8')](_0x6fec03)&&_0xe521('0xd9')!==typeof _0x6fec03){return;}switch(_0x6fec03['reason']){case'0':ut[_0xe521('0xda')](_0x27b695,0x0,_0xe521('0xdb'));rpcDb[_0xe521('0xdc')](_0x27b695,_0xe521('0xdd'));break;case'3':ut['logAgent'](_0x27b695,0x3,_0xe521('0xac'));rpcDb[_0xe521('0xdc')](_0x27b695,_0xe521('0xde'));break;case'5':ut['logAgent'](_0x27b695,0x5,_0xe521('0xa4'));rpcDb[_0xe521('0xdc')](_0x27b695,_0xe521('0xdf'));break;case'8':ut['logAgent'](_0x27b695,0x8,_0xe521('0xb7'));rpcDb[_0xe521('0xdc')](_0x27b695,'[callProgressDetectingAgent][logCongestion]');break;case'22':ut['logAgent'](_0x27b695,0x16,'AnswerAGI');rpcDb['createAgentHistory'](_0x27b695,_0xe521('0xe0'));break;default:ut[_0xe521('0xda')](_0x27b695,0xc,_0x6fec03[_0xe521('0xe1')]);rpcDb[_0xe521('0xdc')](_0x27b695,_0xe521('0xe2'));}ut['updateOriginated'](_0x59e5f4,_0xe521('0xe3'));logger[_0xe521('0x43')](_0xe521('0xe4'),_0x27b695[_0xe521('0xa1')],_0xe521('0x92'),_0x59e5f4[_0xe521('0x29')],_0xe521('0xd3'),_0x59e5f4[_0xe521('0x2e')]);delete this[_0xe521('0x16')][_0x27b695['uniqueid']];};Preview[_0xe521('0xe')][_0xe521('0x7e')]=function(_0x2fcd0f,_0x3d94aa,_0x44a64c){return cmHopperAdditionalPhone[_0xe521('0x7e')](_0x2fcd0f,_0x3d94aa,_0x44a64c)[_0xe521('0x4e')](logger[_0xe521('0x43')](_0xe521('0xe5')));};Preview['prototype'][_0xe521('0xb3')]=function(_0x2cf1c6,_0x347f3a,_0x1b402e){return cmHopperAdditionalPhone['swapAdditionalPhones'](_0x2cf1c6,_0x347f3a,_0x1b402e)[_0xe521('0x4e')](logger['info'](_0xe521('0xe6')));};Preview[_0xe521('0xe')][_0xe521('0x8e')]=function(_0x5f3e07){return Promise[_0xe521('0xe7')]()[_0xe521('0x5a')](cmHopperAdditionalPhone[_0xe521('0x8e')](_0x5f3e07))[_0xe521('0x4e')](logger['info'](_0xe521('0xe8')));};Preview[_0xe521('0xe')][_0xe521('0xe9')]=function(_0x27f224,_0x5a61f0,_0x11c786,_0x5d808b,_0x2f9e0b){var _0x51717e=this;return new Promise(function(_0x108f25,_0x188d00){if(_[_0xe521('0x42')](_0x5a61f0)||_[_0xe521('0x42')](_0x5a61f0[_0xe521('0xea')])||_[_0xe521('0x42')](_0x5a61f0[_0xe521('0xeb')])||_['isNil'](_0x5a61f0[_0xe521('0x4a')])){_0x188d00(ut[_0xe521('0x32')](_0xe521('0xec'),_0x5d808b,_0x2f9e0b));return;}var _0x11364d=uuid['v4']();var _0x37a92e=_0x51717e[_0xe521('0x13')][_0x5a61f0[_0xe521('0xed')][_0xe521('0x29')]];var _0x34d5b5=_0x11c786?_0x51717e['agents'][_0x11c786]['id']:undefined;_0x51717e[_0xe521('0x16')][_0x11364d]=new Action(_0x5a61f0,_0x37a92e,_0x11364d,_0x11c786,_0x34d5b5);var _0x1529aa=_0x51717e['actions'][_0x11364d];_0x1529aa['unlockAgent']=_0x5d808b;_0x1529aa['activeContact']=_0x2f9e0b;_0x1529aa['lookAgent']=_0x11c786;if(_[_0xe521('0xee')](_0x27f224)){_0x51717e[_0xe521('0xef')](_0x1529aa,_0x37a92e,_0x5a61f0,_0x11c786)[_0xe521('0x5a')](function(_0xabe5ac){logger[_0xe521('0x43')](_0xe521('0xf0'),'Queue:\x20'+_0x1529aa[_0xe521('0x45')]+_0xe521('0xf1')+_0x1529aa[_0xe521('0x8d')],JSON[_0xe521('0x26')](_0xabe5ac));ami[_0xe521('0x2b')](_0xe521('0xf2'),ut[_0xe521('0x7b')](_0x1529aa,_0xe521('0xf3'),_0x51717e['campaignsPreview'][_0x1529aa[_0xe521('0x45')]]));_0x108f25(ut[_0xe521('0x32')](_0xe521('0xf4')));})['catch'](function(_0xff5c20){ut[_0xe521('0x35')](_0xe521('0xf5'),_0xff5c20);_0x188d00(ut['message'](_0xe521('0xf6'),_0x5d808b,_0x2f9e0b));});}else{_0x37a92e[_0xe521('0xf7')]+=0x1;ut['logBlacklist'](_0x1529aa);rpcDb[_0xe521('0xf8')](_0x1529aa,'[Blacklist][error]');delete _0x51717e[_0xe521('0x16')][_0x11364d];_0x188d00(ut['message'](_0xe521('0xf9'),_0x5d808b,_0x2f9e0b));}});};Preview['prototype'][_0xe521('0x72')]=function(_0x583548){return!_[_0xe521('0x42')](_0x583548)&&!_[_0xe521('0x42')](_0x583548[_0xe521('0x29')])&&!_[_0xe521('0x42')](_0x583548[_0xe521('0xfa')])&&_0x583548[_0xe521('0xfa')]&&!_['isNil'](this[_0xe521('0x15')][util[_0xe521('0x27')](_0xe521('0xfb'),_0x583548[_0xe521('0x29')])])&&!_[_0xe521('0x42')](this['trunks'][util[_0xe521('0x27')](_0xe521('0xfb'),_0x583548[_0xe521('0x29')])]['status'])&&(this[_0xe521('0x15')][util['format'](_0xe521('0xfb'),_0x583548[_0xe521('0x29')])][_0xe521('0xfc')]==='reachable'||this['trunks'][util[_0xe521('0x27')](_0xe521('0xfb'),_0x583548[_0xe521('0x29')])][_0xe521('0xfc')]===_0xe521('0xfd'));};Preview[_0xe521('0xe')][_0xe521('0x5f')]=function(_0x5ad96b,_0x61303b){return this['execRun'](_0x5ad96b,_0x61303b)[_0xe521('0x5a')](function(_0x29acc7){return _[_0xe521('0x48')](_0x29acc7,[_0xe521('0x32')]);})['catch'](function(_0xc13f){if(_0xc13f[_0xe521('0xfe')]){rpcDb[_0xe521('0xff')](_0x5ad96b);}if(_0xc13f[_0xe521('0xfa')]){rpcDb['disableContact'](_0x5ad96b);}throw _['pick'](_0xc13f,[_0xe521('0x32')]);});};Preview['prototype'][_0xe521('0x100')]=function(_0x20a558,_0xf0bd7b){var _0x2d5636=this;var _0x2005b7,_0x25de1f;return rpcDb[_0xe521('0x101')](_0x20a558)['then'](function(_0x11adab){if(!_[_0xe521('0x42')](_0x11adab[0x0])){_0x25de1f=_0x11adab[0x0]['recallme']?![]:!![];_0x2005b7=_0x11adab[0x0][_0xe521('0x102')]?!![]:![];_0x2005b7=_0xf0bd7b?!![]:_0x2005b7;}var _0x3a3319=_0x2d5636[_0xe521('0x103')](_0x11adab);if(_0x3a3319[_0xe521('0x104')]){rpcDb[_0xe521('0x105')](_[_0xe521('0x48')](_0x11adab[0x0],[_0xe521('0x4a'),_0xe521('0xeb')]))['then'](function(_0x8a25f7){_0x2d5636['checkInBlack'](_0x8a25f7,_0x11adab[0x0],_0xf0bd7b,_0x25de1f,_0x2005b7)['then'](function(_0x5c1cd9){return _0x5c1cd9;})['catch'](function(_0x5da60e){throw _0x5da60e;});})[_0xe521('0x4e')](function(_0x515fdb){ut[_0xe521('0x35')](_0xe521('0x106'),_0x515fdb);throw ut[_0xe521('0x32')]('Call\x20unsuccessful',_0x25de1f,_0x2005b7);});}else{throw ut[_0xe521('0x32')](_0x3a3319[_0xe521('0x32')],_0x25de1f,_0x2005b7);}})[_0xe521('0x4e')](function(_0xfd3317){ut['logger'](_0xe521('0x107'),_0xfd3317);throw ut[_0xe521('0x32')]('Call\x20unsuccessful',![],!![]);});};Preview[_0xe521('0xe')][_0xe521('0x103')]=function(_0x15a069){if(_[_0xe521('0x42')](_0x15a069)||_[_0xe521('0xee')](_0x15a069)||!_[_0xe521('0x42')](_0x15a069[0x0][_0xe521('0x5d')])&&_[_0xe521('0x42')](_0x15a069[0x0]['Agent']['name'])){ut[_0xe521('0x35')]('[Preview][validateContact][Empty\x20Contact]',_0x15a069);return{'isValid':![],'message':_0xe521('0x108')};}var _0x572b6a=this[_0xe521('0x13')][_0x15a069[0x0][_0xe521('0xed')]['name']];_0x572b6a[_0xe521('0x32')]=utils['CAMPAIGN_STATUS']['ACTIVE'];if(_[_0xe521('0x42')](_0x572b6a)){ut['logger'](_0xe521('0x109'),_0x572b6a);return{'isValid':![],'message':_0xe521('0x10a')};}if(!this[_0xe521('0x72')](_0x572b6a[_0xe521('0x10b')])){ut[_0xe521('0x35')]('[Preview][validateContact][Trunk\x20not\x20working\x20correctly]','campaign\x20Name:\x20'+_0x572b6a[_0xe521('0x29')]+'\x20Trunk\x20is\x20not\x20active');if(!this[_0xe521('0x72')](_0x572b6a[_0xe521('0x73')])){ut['logger']('[Preview][validateContact][Trunk\x20not\x20working\x20correctly]',_0x572b6a[_0xe521('0x29')]+_0xe521('0x10c'));return{'isValid':![],'message':'Trunk\x20not\x20working\x20correctly'};}}if(!ut[_0xe521('0x70')](_0x572b6a[_0xe521('0x71')])){ut[_0xe521('0x35')](_0xe521('0x10d'),_0x572b6a[_0xe521('0x29')]+_0xe521('0x10e'));return{'isValid':![],'message':_0xe521('0x10f')+_0x572b6a[_0xe521('0x29')]+_0xe521('0x10e')};}return{'isValid':!![],'message':_0xe521('0x110')};};Preview[_0xe521('0xe')][_0xe521('0xef')]=function(_0x2aa5e5,_0x33afbf,_0x250f48,_0x33ce3){var _0x4b5223=this;return new Promise(function(_0x53c2da,_0x5d3b46){var _0x1834e9=_0x2aa5e5[_0xe521('0xa1')];var _0xb05d6c=_0x4b5223[_0xe521('0x72')](_0x33afbf['Trunk'])?util[_0xe521('0x27')](_0xe521('0x111'),_0x33afbf[_0xe521('0x10b')][_0xe521('0x29')],_[_0xe521('0x42')](_0x33afbf[_0xe521('0x112')])?'':_0x33afbf[_0xe521('0x112')][_0xe521('0x113')]()||'',_0x33afbf[_0xe521('0x114')]>0x0?_0x250f48[_0xe521('0xeb')][_0xe521('0x115')](_0x33afbf[_0xe521('0x114')]):_0x250f48[_0xe521('0xeb')]):util[_0xe521('0x27')](_0xe521('0x111'),_[_0xe521('0x42')](_0x33afbf['TrunkBackup'])?_0x33afbf[_0xe521('0x10b')][_0xe521('0x29')]:_0x33afbf[_0xe521('0x73')][_0xe521('0x29')],_[_0xe521('0x42')](_0x33afbf[_0xe521('0x112')])?'':_0x33afbf[_0xe521('0x112')][_0xe521('0x113')]()||'',_0x33afbf['dialCutDigit']>0x0?_0x250f48[_0xe521('0xeb')][_0xe521('0x115')](_0x33afbf[_0xe521('0x114')]):_0x250f48[_0xe521('0xeb')]);var _0x17a669=_0x4b5223['isTrunkReachable'](_0x33afbf[_0xe521('0x10b')])?ut['getCallerId'](_0x33afbf[_0xe521('0x10b')][_0xe521('0x116')],_0x33afbf[_0xe521('0x117')],_0x33afbf[_0xe521('0x118')]>0x0?ut[_0xe521('0x119')](_0x33afbf['dialOriginateCallerIdNumber'],_0x33afbf['dialRandomLastDigitCallerIdNumber']):_0x33afbf[_0xe521('0x11a')]):ut[_0xe521('0x11b')](_[_0xe521('0x42')](_0x33afbf[_0xe521('0x73')])?_0x33afbf[_0xe521('0x10b')][_0xe521('0x116')]:_0x33afbf[_0xe521('0x73')][_0xe521('0x116')],_0x33afbf[_0xe521('0x117')],_0x33afbf[_0xe521('0x118')]>0x0?ut[_0xe521('0x119')](_0x33afbf[_0xe521('0x11a')],_0x33afbf['dialRandomLastDigitCallerIdNumber']):_0x33afbf[_0xe521('0x11a')]);if(_0x17a669){_0x2aa5e5[_0xe521('0x11c')]=ut[_0xe521('0x11d')](_0x17a669);_0x2aa5e5[_0xe521('0x11e')]=ut[_0xe521('0x11f')](_0x17a669);}var _0x191910=ut[_0xe521('0x120')](_0x33afbf,_0x250f48,_0xb05d6c,_0x17a669,_0x1834e9,_0x2aa5e5);var _0x3cf388=utils[_0xe521('0x121')](_0x250f48[_0xe521('0xea')]);Object['assign'](_0x191910,_0x3cf388);_['merge'](_0x2aa5e5,ut[_0xe521('0x122')](_0x191910));_0x2aa5e5[_0xe521('0x63')]=moment()[_0xe521('0x27')](_0xe521('0x64'));_0x33afbf[_0xe521('0x123')]=_0x191910;var _0x37bcbf=ut[_0xe521('0x124')](_0x2aa5e5,_0x33afbf,_0x191910,_0x2aa5e5['activeContact'],_0x33ce3);return ami[_0xe521('0x4c')](_0x37bcbf)[_0xe521('0x5a')](function(_0xc3626c){_0x33afbf[_0xe521('0x2e')]+=0x1;logger[_0xe521('0x43')]('[originated][increment]',_0x1834e9,_0xe521('0x92'),_0x33afbf[_0xe521('0x29')],_0xe521('0xd3'),_0x33afbf['originated']);_0x53c2da(_0xc3626c);})[_0xe521('0x4e')](function(_0x4adc81){ut[_0xe521('0xda')](_0x2aa5e5,0xe,'OriginateError');rpcDb[_0xe521('0xdc')](_0x2aa5e5,_0xe521('0x125'));_0x5d3b46(_0x4adc81);});});};Preview[_0xe521('0xe')]['syncNewExten']=function(_0x2ac963){if(this['actions'][_0x2ac963[_0xe521('0x8b')]]){this[_0xe521('0x16')][_0x2ac963['linkedid']]['channel']=_0x2ac963[_0xe521('0x4d')];}};Preview[_0xe521('0xe')][_0xe521('0x126')]=function(_0xb03d9){var _0x4e1b66=this;var _0x4c31ee=this['actions'][_0xb03d9['actionid']];if(_0x4c31ee){if(_0x4c31ee[_0xe521('0x127')]&&this[_0xe521('0x59')][_0x4c31ee[_0xe521('0x127')]]){ut['logLookAgent'](_0x4c31ee,this['agents'][_0x4c31ee[_0xe521('0x127')]][_0xe521('0x29')],this['agents'][_0x4c31ee[_0xe521('0x127')]]['id']);}var _0x47cb7c=_[_0xe521('0x128')](_0x4c31ee);_0x47cb7c[_0xe521('0x8f')]=moment()[_0xe521('0x27')](_0xe521('0x64'));var _0x3da2a9=_0x4e1b66[_0xe521('0x13')][_0x4c31ee['queue']];if(ut[_0xe521('0x129')](_0xb03d9[_0xe521('0x12a')])){if(_0x4c31ee[_0xe521('0x89')]){rpcDb['unlockContact'](_0x4c31ee[_0xe521('0x8d')]);}if(_0x4c31ee[_0xe521('0x8a')]){rpcDb['disableContact'](_0x4c31ee[_0xe521('0x8d')]);}ami[_0xe521('0x2b')](_0xe521('0x12b'),ut[_0xe521('0x7b')](_0x4c31ee,'rejected',this['campaignsPreview'][_0x4c31ee[_0xe521('0x45')]]));this[_0xe521('0xd7')](_0x47cb7c,_0x3da2a9,_0xb03d9);}else{_0x4c31ee[_0xe521('0x63')]=moment()[_0xe521('0x27')](_0xe521('0x64'));ut['logAgent'](_0x47cb7c,0x4,'Answer');rpcDb[_0xe521('0xdc')](_0x47cb7c,_0xe521('0x12c'));}}};Preview[_0xe521('0xe')][_0xe521('0x1a')]=function(_0x5cb6bc){var _0xe26682=this[_0xe521('0x16')][_0x5cb6bc[_0xe521('0x8b')]];var _0x48178d;if(_0xe26682){_0x48178d=this[_0xe521('0x13')][_0xe26682[_0xe521('0x45')]];logger[_0xe521('0x43')](_0xe521('0x12d'),_0x5cb6bc[_0xe521('0x8b')],'\x20Queue',_0x48178d['name'],_0xe521('0x46'),_0x48178d[_0xe521('0x2f')]);}if(this[_0xe521('0x16')][_0x5cb6bc['linkedid']]&&_0x5cb6bc['linkedid']!==_0x5cb6bc[_0xe521('0xa1')]){if(_0x5cb6bc[_0xe521('0x12e')]==='16'&&this['actions'][_0x5cb6bc[_0xe521('0x8b')]][_0xe521('0x47')]){this[_0xe521('0x75')](_0x5cb6bc,_0x5cb6bc[_0xe521('0x8b')],_0x5cb6bc[_0xe521('0x12e')]);}else if(this['actions'][_0x5cb6bc[_0xe521('0x8b')]][_0xe521('0x47')]){logger[_0xe521('0x43')]('[syncHangup][talking][cause]',_0x5cb6bc[_0xe521('0x8b')],_0x5cb6bc[_0xe521('0x12e')],'\x20Queue',_0x48178d[_0xe521('0x29')],'pTalking:\x20',_0x48178d['pTalking']);this[_0xe521('0x75')](_0x5cb6bc,_0x5cb6bc[_0xe521('0x8b')],_0x5cb6bc[_0xe521('0x12e')]);}}else if(_0xe26682&&_[_0xe521('0x42')](_0xe26682['statedesc'])&&_0x48178d[_0xe521('0x12f')]&&_0x5cb6bc['linkedid']===_0x5cb6bc[_0xe521('0xa1')]&&_[_0xe521('0x42')](_0x5cb6bc[_0xe521('0xe1')])&&_0x5cb6bc[_0xe521('0x12e')]==='16'&&_0x5cb6bc[_0xe521('0x130')]==='6'&&_[_0xe521('0xd8')](_0xe26682[_0xe521('0x131')])){if(_0xe26682['unlockAgent']){rpcDb[_0xe521('0xff')](_0xe26682[_0xe521('0x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