Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / ami / preview / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xd965=['getCallerIdRandom','dialOriginateCallerIdNumber','dialRandomLastDigitCallerIdNumber','extractCalleridName','addVariables','Contact','assign','merge','toLowerVariables','starttime','variables','variablesAction','[originated][increment]','actionid','logLookAgent','clone','response','custom:agentringnoanswer','[syncHangup][talking]','cause','[syncHangup][talking][cause]','statedesc','dialQueueProject','channelstate','[syncHangup][talking][transfer]','destlinkedid','destuniqueid','addVariable','filterKey','variable','keys','value','error','[syncVarSet][Preview]','syncAttendedTransfer','transfertargetlinkedid','transfer','lodash','ioredis','../../../config/environment','preview','../../../config/logger','actionPreview','./rpcDb','../rpc/cmHopperAdditionalPhone','./action','./util/util','../dialer/utils','redis','defaults','socket.io-emitter','prototype','tail','finally','sequence','campaignsPreview','trunks','actions','agents','clockClearZombieChannels','originateresponse','syncOriginateResponse','bind','hangup','syncHangup','syncHangupRequest','syncDialEnd','syncNewExten','varset','syncVarSet','blindtransfer','syncBlindTransfer','loopCampaigns','emit','info','[DEBUG]\x20Emit\x20voice_queue_channel:remove\x20event','stringify','format','name','voice_queue_channel:remove','voice_queue_presence:remove','sendMessageOneNotActive','originated','pTalking','paused','CAMPAIGN_STATUS','[CampaignPreview]\x20Campaign\x20Queue:\x20','logger','syncCampaigns','hasOwnProperty','dialMethod','booked','type','outbound','clearZombieChannels','dialActive','dialPreviewAutoRecallMe','recallMe','clearZombieChannel','enqueue','isNil','[clearZombieChannels][talking]','originated:\x20','queue','dialAnswer','pick','contactId','UserId','ListId','Action','status','channel','catch','No\x20such\x20channel','updateOriginated','[clearZombieChannel]','decrementTalkink','[Dialer][checkChannel][pTalking][Preview]','loggerError','[Dialer][checkChannel][Preview]','[action]','size','getContactRecallMe','agentReadyId','then','length','getDiff','dialRecallMeTimeout','Agent','run','logger2','[RecallMe]','disableContact','outboundReCallsDay','logCustomer','RecallInQueue','dialRecallInQueue','createCustomerHistory','createCustomerFinal','[HistoryRecallClose]','[getContactRecallMe]','loggedIn','isActive','message','INACTIVE','isTrunkReachable','Trunk','callProgressDetectingCustomer','countglobal','NoSuchNumber','custom:agentnosuchnumber','nosuchnumber','[callProgressDetectingCustomer][logNoSuch]','additional','dialNoSuchNumberRetryFrequency','totalGlobal','dialGlobalMaxRetry','[callProgressDetectingCustomer][logNoSuchGlobal]','dialNoSuchNumberMaxRetry','rescheduleContact','scheduledAt','unlockAgent','activeContact','linkedid','countnosuchnumberretry','incrementPreviewCounters','idContact','swapAdditionalPhones','ANSWER','YYYY-MM-DD\x20HH:mm:ss','responsetime','answertime','uniqueid','\x20Queue','pTalking:\x20','custom:agentconnect','buildObj','connect','custom:agentcomplete','complete','outboundAnswerCallsDay','total','Answer','[callProgressDetectingCustomer][logAnswer]','[callProgressDetectingCustomer][logAnswerGlobal]','sumDuration','sumBillable','talktime','[syncHangup][talking][decrement]','BUSY','countbusyretry','Busy','dialBusyRetryFrequency','custom:agentbusy','busy','[callProgressDetectingCustomer][logBusy]','verifyAdditionalPhones','Global','[callProgressDetectingCustomer][logBusyGlobal]','dialBusyMaxRetry','NOANSWER','outboundNoAnswerCallsDay','countnoanswerretry','NoAnswer','dialNoAnswerRetryFrequency','callAdditionalPhoneAfterMin','buildNoAnswerEventPayload','custom:agentnoanswer','[callProgressDetectingCustomer][logNoAnswer]','cloneAction','[callProgressDetectingCustomer][logNoAnswerGlobal]','dialNoAnswerMaxRetry','countcongestionretry','Congestion','custom:agentcongestion','congestion','[callProgressDetectingCustomer][logCongestion]','[callProgressDetectingCustomer][logCongestionGlobal]','CANCEL','countagentrejectretry','AgentReject','dialAgentRejectRetryFrequency','[syncHangupRequest][logAgentReject]','[callProgressDetectingCustomer][logAgentReject]','dialAgentRejectMaxRetry','ABANDONED','outboundAbandonedCallsDay','Abandoned','[callProgressDetectingCustomer][logAbandoned]','countabandonedetry','dialAbandonedMaxRety','countabandonedretry','dialAbandonedRetryFrequency','countmachineretry','cause-txt','custom:amd','amd','[callProgressDetectingCustomer][hangupInAMD]','outboundUnknownCallsDay','dialstatus','[callProgressDetectingCustomer][machine]','[Dialer][decrementTalkink][no\x20Hangup][Preview]','[callProgressDetectingCustomer][logUnknown]','[callProgressDetectingCustomer][logUnknownGlobal]','[callProgressDetectingCustomer]','queueSummaryCountersUpdated','callProgressDetectingAgent','isUndefined','object','logAgent','createAgentHistory','[callProgressDetectingAgent][logNoSuch]','[callProgressDetectingAgent][logBusy]','[callProgressDetectingAgent][logCongestion]','AnswerAGI','[callProgressDetectingAgent][logAnswerAGI]','reason','[callProgressDetectingAgent]','[originated][decrement][callProgressDetectingAgent]','resolve','[incrementPreviewCounters]\x20','checkInBlack','phone','VoiceQueueId','Contact\x20is\x20undefined','lookAgent','isEmpty','[Preview][execCall][success]','Queue:\x20','Calling','[Preview][execCall][failure]','Call\x20failed','outboundBlacklistCallsDay','createHistory','[Blacklist][error]','Contact\x20in\x20black\x20List','active','SIP/%s','reachable','unmonitored','unlock','unlockContact','getContactPreview','recallme','validateContact','[Preview][checkIsBlackList]','[Preview][getContactPreview]','Call\x20unsuccessful','[Preview][validateContact][Empty\x20Contact]','Empty\x20Contact','Queue','ACTIVE','[Preview][validateContact][Empty\x20Campaign]','Empty\x20Campaign','[Preview][validateContact][Trunk\x20not\x20working\x20correctly]','campaign\x20Name:\x20','\x20Trunk\x20is\x20not\x20active','\x20Trunk\x20Backup\x20is\x20not\x20active','[Preview][validateContact][Campaign\x20Active]','\x20Not\x20Active','Is\x20Valid','SIP/%s/%s%s','dialPrefix','trim','dialCutDigit','substring','TrunkBackup','getCallerId','callerid','dialOriginateCallerIdName'];(function(_0x42cae2,_0x284ef8){var _0x5f256f=function(_0x41abc8){while(--_0x41abc8){_0x42cae2['push'](_0x42cae2['shift']());}};_0x5f256f(++_0x284ef8);}(_0xd965,0x15b));var _0x5d96=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xd965[_0x3dd15e];return _0x231fd0;};'use strict';var util=require('util');var _=require(_0x5d96('0x0'));var uuid=require('uuid');var moment=require('moment');var Redis=require(_0x5d96('0x1'));var config=require(_0x5d96('0x2'));var logger=require('../../../config/logger')(_0x5d96('0x3'));var loggerAction=require(_0x5d96('0x4'))(_0x5d96('0x5'));var ami=require('../ami');var rpcDb=require(_0x5d96('0x6'));var cmHopperAdditionalPhone=require(_0x5d96('0x7'));var Action=require(_0x5d96('0x8'));var ut=require(_0x5d96('0x9'));var utils=require(_0x5d96('0xa'));config[_0x5d96('0xb')]=_[_0x5d96('0xc')](config[_0x5d96('0xb')],{'host':'localhost','port':0x18eb});var io=require(_0x5d96('0xd'))(new Redis(config[_0x5d96('0xb')]));var Sequence=function(){};Sequence[_0x5d96('0xe')]['enqueue']=function(_0xeabe81){this[_0x5d96('0xf')]=this[_0x5d96('0xf')]?this[_0x5d96('0xf')][_0x5d96('0x10')](_0xeabe81):_0xeabe81();};function Preview(_0x3375b5){this[_0x5d96('0x11')]=new Sequence();this[_0x5d96('0x12')]=_0x3375b5['voiceQueues'];this[_0x5d96('0x13')]=_0x3375b5[_0x5d96('0x13')];this[_0x5d96('0x14')]={};this['agents']=_0x3375b5[_0x5d96('0x15')];this[_0x5d96('0x16')]=0x0;ami['on'](_0x5d96('0x17'),this[_0x5d96('0x18')][_0x5d96('0x19')](this));ami['on'](_0x5d96('0x1a'),this[_0x5d96('0x1b')]['bind'](this));ami['on']('hanguprequest',this[_0x5d96('0x1c')][_0x5d96('0x19')](this));ami['on']('dialend',this[_0x5d96('0x1d')][_0x5d96('0x19')](this));ami['on']('newexten',this[_0x5d96('0x1e')][_0x5d96('0x19')](this));ami['on'](_0x5d96('0x1f'),this[_0x5d96('0x20')][_0x5d96('0x19')](this));ami['on']('attendedtransfer',this['syncAttendedTransfer']['bind'](this));ami['on'](_0x5d96('0x21'),this[_0x5d96('0x22')]['bind'](this));this[_0x5d96('0x23')](this[_0x5d96('0x12')]);}function emit(_0x4e674a,_0xcbe0be,_0x40f44a){io['to'](_0x4e674a)[_0x5d96('0x24')](_0xcbe0be,_0x40f44a);}function emitVoiceQueueChannelRemove(_0x48d391){logger[_0x5d96('0x25')](_0x5d96('0x26'),JSON[_0x5d96('0x27')](_0x48d391));emit(util[_0x5d96('0x28')]('voice:queue:%s',_0x48d391[_0x5d96('0x29')]),_0x5d96('0x2a'),_0x48d391);io[_0x5d96('0x24')](_0x5d96('0x2b'),_0x48d391);}function notSendMessagesQueue(_0x56af95){if(_0x56af95[_0x5d96('0x2c')]){if(_0x56af95[_0x5d96('0x2d')]===0x0&&_0x56af95[_0x5d96('0x2e')]===0x0){_0x56af95[_0x5d96('0x2c')]=![];_0x56af95['available']=0x0;_0x56af95[_0x5d96('0x2f')]=0x0;_0x56af95['message']=utils[_0x5d96('0x30')]['INACTIVE'];ut['logger'](_0x5d96('0x31'),_0x56af95[_0x5d96('0x29')]+'\x20is\x20not\x20active');}else{_0x56af95['message']=utils[_0x5d96('0x30')]['DEACTIVATED'];ut[_0x5d96('0x32')]('[CampaignPreview]\x20Campaign\x20Queue:\x20',_0x56af95[_0x5d96('0x29')]+'\x20is\x20deactivated');}}}Preview['prototype'][_0x5d96('0x23')]=function(){var _0x2415c2=this;setInterval(function(){_0x2415c2[_0x5d96('0x33')]();},0x7cf);};Preview[_0x5d96('0xe')]['syncCampaigns']=function(){var _0x3a4a93=this[_0x5d96('0x12')];this[_0x5d96('0x16')]+=0x1;for(var _0x278e78 in _0x3a4a93){if(_0x3a4a93[_0x5d96('0x34')](_0x278e78)&&(_0x3a4a93[_0x278e78][_0x5d96('0x35')]===_0x5d96('0x3')||_0x3a4a93[_0x278e78][_0x5d96('0x35')]===_0x5d96('0x36'))&&_0x3a4a93[_0x278e78][_0x5d96('0x37')]===_0x5d96('0x38')){if(this[_0x5d96('0x16')]>0x7){this['clockClearZombieChannels']=0x0;this[_0x5d96('0x39')]();}}if(_0x3a4a93[_0x5d96('0x34')](_0x278e78)&&_0x3a4a93[_0x278e78][_0x5d96('0x35')]==='preview'&&_0x3a4a93[_0x278e78][_0x5d96('0x37')]===_0x5d96('0x38')){if(_0x3a4a93[_0x278e78][_0x5d96('0x3a')]){this['setMessage'](_0x3a4a93[_0x278e78]);if(_0x3a4a93[_0x278e78][_0x5d96('0x3b')])this[_0x5d96('0x3c')](_0x3a4a93[_0x278e78]);}else{notSendMessagesQueue(_0x3a4a93[_0x278e78]);}}}};Preview[_0x5d96('0xe')][_0x5d96('0x3d')]=function(_0x292d8e){var _0x2de94b=this;this[_0x5d96('0x11')][_0x5d96('0x3e')](function(){if(!_[_0x5d96('0x3f')](_0x2de94b[_0x5d96('0x14')][_0x292d8e])){loggerAction[_0x5d96('0x25')](_0x5d96('0x40'),_0x292d8e,'Queue',_0x2de94b[_0x5d96('0x14')][_0x292d8e]['queue'],_0x5d96('0x41'),JSON['stringify'](_0x2de94b[_0x5d96('0x12')][_0x2de94b[_0x5d96('0x14')][_0x292d8e][_0x5d96('0x42')]][_0x5d96('0x2d')]),'pTalking:\x20',JSON[_0x5d96('0x27')](_0x2de94b[_0x5d96('0x12')][_0x2de94b[_0x5d96('0x14')][_0x292d8e][_0x5d96('0x42')]][_0x5d96('0x2e')]),JSON[_0x5d96('0x27')](_0x2de94b[_0x5d96('0x14')][_0x292d8e][_0x5d96('0x43')]),JSON['stringify'](_[_0x5d96('0x44')](_0x2de94b[_0x5d96('0x14')][_0x292d8e],[_0x5d96('0x45'),_0x5d96('0x46'),'VoiceQueueId',_0x5d96('0x47')])));return ami[_0x5d96('0x48')]({'action':_0x5d96('0x49'),'channel':_0x2de94b[_0x5d96('0x14')][_0x292d8e][_0x5d96('0x4a')]})[_0x5d96('0x4b')](function(_0x148676){if(_0x148676['message']===_0x5d96('0x4c')){setTimeout(function(){if(_0x2de94b[_0x5d96('0x14')][_0x292d8e]){ut[_0x5d96('0x4d')](_0x2de94b[_0x5d96('0x12')][_0x2de94b[_0x5d96('0x14')][_0x292d8e][_0x5d96('0x42')]],_0x5d96('0x4e'));if(_0x2de94b[_0x5d96('0x14')][_0x292d8e][_0x5d96('0x43')]===!![]){ut[_0x5d96('0x4f')](_0x2de94b[_0x5d96('0x12')][_0x2de94b['actions'][_0x292d8e][_0x5d96('0x42')]],_0x5d96('0x4e'));ut['loggerError'](_0x5d96('0x50')+_0x292d8e,_0x2de94b[_0x5d96('0x14')][_0x292d8e][_0x5d96('0x42')]);}ut[_0x5d96('0x51')](_0x5d96('0x52')+_0x292d8e,_0x2de94b['actions'][_0x292d8e][_0x5d96('0x42')]);delete _0x2de94b[_0x5d96('0x14')][_0x292d8e];}},0x2328);}});}});};Preview[_0x5d96('0xe')][_0x5d96('0x39')]=function(){var _0x2af07c=this;loggerAction[_0x5d96('0x25')](_0x5d96('0x53'),_[_0x5d96('0x54')](this[_0x5d96('0x14')]));for(var _0x1e9d08 in this[_0x5d96('0x14')]){if(_0x2af07c[_0x5d96('0x14')][_0x5d96('0x34')](_0x1e9d08)){_0x2af07c[_0x5d96('0x3d')](_0x1e9d08);}}};Preview[_0x5d96('0xe')]['recallMe']=function(_0x8b213f){var _0xf5b385=this;rpcDb[_0x5d96('0x55')](_0x8b213f['id'],ut[_0x5d96('0x56')](this['agents']))[_0x5d96('0x57')](function(_0x489230){if(!_[_0x5d96('0x3f')](_0x489230)){for(var _0x1a1bd4=0x0;_0x1a1bd4<_0x489230[_0x5d96('0x58')];_0x1a1bd4+=0x1){if(ut[_0x5d96('0x59')](_0x489230[_0x1a1bd4]['scheduledat'])<_0x8b213f[_0x5d96('0x5a')]*0x3c){if(_0x489230[_0x1a1bd4]['Agent']&&!_0x489230[_0x1a1bd4][_0x5d96('0x5b')]['voicePause']){_0xf5b385[_0x5d96('0x5c')](_0x489230[_0x1a1bd4]['id'])[_0x5d96('0x57')](ut[_0x5d96('0x5d')]('[RecallMe]'))[_0x5d96('0x4b')](ut[_0x5d96('0x5d')](_0x5d96('0x5e')));}else{rpcDb[_0x5d96('0x5f')](_0x489230[_0x1a1bd4]['id']);}}else{var _0xd4da5=new Action(_0x489230[_0x1a1bd4],_0x8b213f);_0xd4da5['starttime']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x8b213f[_0x5d96('0x60')]+=0x1;ut[_0x5d96('0x61')](_0xd4da5,0x17,_0x5d96('0x62'));if(_0x8b213f[_0x5d96('0x63')]){rpcDb['rescheduleContactInQueue'](ut['createBody'](_0x489230[_0x1a1bd4]));rpcDb[_0x5d96('0x64')](_0xd4da5,'[HistoryDialRecallInQueue][historyCatch]');}else{ut['logCustomer'](_0xd4da5,0x16,'RecallFailedTimeout');rpcDb[_0x5d96('0x64')](_0xd4da5,'[HistoryRecallClose]');rpcDb[_0x5d96('0x65')](_0xd4da5,_0x5d96('0x66'));}}}}})[_0x5d96('0x4b')](ut[_0x5d96('0x5d')](_0x5d96('0x67')));};Preview[_0x5d96('0xe')]['setMessage']=function(_0x6072e5){_0x6072e5[_0x5d96('0x2c')]=!![];if(ut['IsNotLoggedIn'](_0x6072e5[_0x5d96('0x68')])){_0x6072e5['message']=utils[_0x5d96('0x30')]['NO_AGENTS_LOGGED'];}else if(!ut[_0x5d96('0x69')](_0x6072e5[_0x5d96('0x3a')])){_0x6072e5[_0x5d96('0x6a')]=utils['CAMPAIGN_STATUS'][_0x5d96('0x6b')];}else if(!this[_0x5d96('0x6c')](_0x6072e5[_0x5d96('0x6d')])){if(!this[_0x5d96('0x6c')](_0x6072e5['TrunkBackup'])){_0x6072e5['message']=utils['CAMPAIGN_STATUS']['UNREACHABLE_TRUNK'];}else{_0x6072e5[_0x5d96('0x6a')]=utils[_0x5d96('0x30')]['ACTIVE'];}}else{_0x6072e5[_0x5d96('0x6a')]=utils[_0x5d96('0x30')]['ACTIVE'];}};Preview[_0x5d96('0xe')][_0x5d96('0x6e')]=function(_0x3166ee,_0x440b34,_0x3de06f){var _0x4333ff=this;var _0x1c34e0=this[_0x5d96('0x14')][_0x440b34];var _0x1ee01f=this[_0x5d96('0x12')][_0x1c34e0['queue']];var _0x3d2599;var _0x4f0a89=![];var _0x3d836b=0x2;var _0x25d8b2=0x3;if(_0x1ee01f){switch(_0x3de06f){case'1':_0x1ee01f['outboundNoSuchCallsDay']+=0x1;_0x1c34e0['countnosuchnumberretry']+=0x1;_0x1c34e0[_0x5d96('0x6f')]=ut['totalGlobal'](_0x1c34e0);ut['logCustomer'](_0x1c34e0,0x0,_0x5d96('0x70'));ami[_0x5d96('0x24')](_0x5d96('0x71'),ut['buildObj'](_0x1c34e0,_0x5d96('0x72')));rpcDb[_0x5d96('0x64')](_0x1c34e0,_0x5d96('0x73'));_0x4333ff['verifyAdditionalPhones'](_0x1c34e0,'0',_0x1ee01f)[_0x5d96('0x57')](function(_0x41e0bc){_0x4f0a89=_0x41e0bc[_0x5d96('0x74')]==0x1;_0x3d836b=_0x1ee01f[_0x5d96('0x75')];_0x25d8b2=_0x1ee01f['callAdditionalPhoneAfterMin'];if(!_0x4f0a89){if(ut[_0x5d96('0x76')](_0x1c34e0)>=_0x1ee01f[_0x5d96('0x77')]){_0x3d2599=ut['cloneAction'](_0x1c34e0,0xf,'Global');rpcDb[_0x5d96('0x65')](_0x3d2599,_0x5d96('0x78'));}else{if(_0x1c34e0['countnosuchnumberretry']>=_0x1ee01f[_0x5d96('0x79')]){rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0x78'));}else{rpcDb[_0x5d96('0x7a')](ut[_0x5d96('0x7b')](_0x1c34e0,'countnosuchnumberretry',_0x1ee01f['dialNoSuchNumberRetryFrequency']),_0x1c34e0[_0x5d96('0x7c')],_0x1c34e0[_0x5d96('0x7d')]);}}delete this[_0x5d96('0x14')][_0x3166ee[_0x5d96('0x7e')]];}else{_0x1c34e0[_0x5d96('0x7f')]++;logger['info']('actioncountonusuch',_0x1c34e0[_0x5d96('0x7f')]);logger['info']('id',_0x1c34e0['idContact']);_0x4333ff[_0x5d96('0x80')]({'id':_0x1c34e0[_0x5d96('0x81')],'field':{'countnosuchnumberretry':_0x1c34e0['countnosuchnumberretry']}})['then'](function(){_0x4333ff[_0x5d96('0x82')](_0x1c34e0,_0x3d836b,_0x25d8b2)[_0x5d96('0x57')](function(){});});}});break;case _0x5d96('0x83'):var _0x8568c7=moment()['format'](_0x5d96('0x84'));_0x1c34e0[_0x5d96('0x85')]=_0x8568c7;_0x1c34e0[_0x5d96('0x86')]=_0x8568c7;_0x1c34e0['dialAnswer']=!![];_0x1ee01f[_0x5d96('0x2e')]+=0x1;logger[_0x5d96('0x25')]('[syncHangup][talking][increment]',_0x1c34e0[_0x5d96('0x87')],_0x5d96('0x88'),_0x1ee01f[_0x5d96('0x29')],_0x5d96('0x89'),_0x1ee01f[_0x5d96('0x2e')]);ami[_0x5d96('0x24')](_0x5d96('0x8a'),ut[_0x5d96('0x8b')](_0x1c34e0,_0x5d96('0x8c'),this[_0x5d96('0x12')][_0x1c34e0[_0x5d96('0x42')]]));if(_0x1ee01f['acw']){ami['emit']('custom:agentConnectPreview',ut['buildAcw'](_0x1c34e0));}break;case'16':ami[_0x5d96('0x24')](_0x5d96('0x8d'),ut[_0x5d96('0x8b')](_0x1c34e0,_0x5d96('0x8e'),this[_0x5d96('0x12')][_0x1c34e0[_0x5d96('0x42')]]));emitVoiceQueueChannelRemove(ut[_0x5d96('0x8b')](_0x1c34e0,_0x5d96('0x8e')));_0x1ee01f[_0x5d96('0x8f')]+=0x1;_0x1ee01f[_0x5d96('0x90')]+=0x1;_0x1ee01f['answered']+=0x1;ut['decrementTalkink'](_0x1ee01f,'[16]');_0x1c34e0[_0x5d96('0x6f')]=ut['totalGlobal'](_0x1c34e0);ut[_0x5d96('0x61')](_0x1c34e0,0x4,_0x5d96('0x91'));rpcDb[_0x5d96('0x64')](_0x1c34e0,_0x5d96('0x92'));rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0x93'));rpcDb['crateCustomerReportQueue'](_0x1c34e0);_0x1ee01f[_0x5d96('0x94')]+=_0x1c34e0['talktime'];_0x1ee01f[_0x5d96('0x95')]+=_0x1c34e0[_0x5d96('0x96')];logger[_0x5d96('0x25')](_0x5d96('0x97'),_0x1c34e0[_0x5d96('0x87')],_0x5d96('0x88'),_0x1ee01f[_0x5d96('0x29')],_0x5d96('0x89'),_0x1ee01f[_0x5d96('0x2e')]);delete this[_0x5d96('0x14')][_0x3166ee[_0x5d96('0x7e')]];break;case _0x5d96('0x98'):_0x1ee01f['outboundBusyCallsDay']+=0x1;_0x1c34e0[_0x5d96('0x99')]+=0x1;_0x1c34e0[_0x5d96('0x6f')]=ut['totalGlobal'](_0x1c34e0);ut[_0x5d96('0x61')](_0x1c34e0,0x5,_0x5d96('0x9a'));_0x3d836b=_0x1ee01f[_0x5d96('0x9b')];_0x25d8b2=_0x1ee01f['callAdditionalPhoneAfterMin'];ami[_0x5d96('0x24')](_0x5d96('0x9c'),ut[_0x5d96('0x8b')](_0x1c34e0,_0x5d96('0x9d')));rpcDb['createCustomerHistory'](_0x1c34e0,_0x5d96('0x9e'));_0x4333ff[_0x5d96('0x9f')](_0x1c34e0,'5',_0x1ee01f)[_0x5d96('0x57')](function(_0x460aae){_0x4f0a89=_0x460aae['additional']==0x1;if(!_0x4f0a89){if(ut[_0x5d96('0x76')](_0x1c34e0)>=_0x1ee01f[_0x5d96('0x77')]){_0x3d2599=ut['cloneAction'](_0x1c34e0,0xf,_0x5d96('0xa0'));rpcDb[_0x5d96('0x65')](_0x3d2599,_0x5d96('0xa1'));}else{if(_0x1c34e0[_0x5d96('0x99')]>=_0x1ee01f[_0x5d96('0xa2')]){rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0x9e'));}else{rpcDb['rescheduleContact'](ut[_0x5d96('0x7b')](_0x1c34e0,_0x5d96('0x99'),_0x1ee01f[_0x5d96('0x9b')]),_0x1c34e0[_0x5d96('0x7c')],_0x1c34e0[_0x5d96('0x7d')]);}}}else{_0x1c34e0[_0x5d96('0x99')]++;_0x4333ff[_0x5d96('0x80')]({'id':_0x1c34e0[_0x5d96('0x81')],'field':{'countbusyretry':_0x1c34e0[_0x5d96('0x99')]}})[_0x5d96('0x57')](function(){_0x4333ff[_0x5d96('0x82')](_0x1c34e0,_0x3d836b,_0x25d8b2)['then'](function(){});});}});break;case _0x5d96('0xa3'):_0x1ee01f[_0x5d96('0xa4')]+=0x1;_0x1c34e0[_0x5d96('0xa5')]+=0x1;_0x1c34e0[_0x5d96('0x6f')]=ut[_0x5d96('0x76')](_0x1c34e0);ut[_0x5d96('0x61')](_0x1c34e0,0x3,_0x5d96('0xa6'));_0x3d836b=_0x1ee01f[_0x5d96('0xa7')];_0x25d8b2=_0x1ee01f[_0x5d96('0xa8')];var _0x2e543e=ut[_0x5d96('0xa9')](_0x1c34e0,_0x1ee01f);ami['emit'](_0x5d96('0xaa'),_0x2e543e);rpcDb[_0x5d96('0x64')](_0x1c34e0,_0x5d96('0xab'));_0x4333ff[_0x5d96('0x9f')](_0x1c34e0,'3',_0x1ee01f)[_0x5d96('0x57')](function(_0x137798){_0x4f0a89=_0x137798[_0x5d96('0x74')]==0x1;if(!_0x4f0a89){if(ut[_0x5d96('0x76')](_0x1c34e0)>=_0x1ee01f['dialGlobalMaxRetry']){_0x3d2599=ut[_0x5d96('0xac')](_0x1c34e0,0xf,_0x5d96('0xa0'));rpcDb[_0x5d96('0x65')](_0x3d2599,_0x5d96('0xad'));}else{if(_0x1c34e0[_0x5d96('0xa5')]>=_0x1ee01f[_0x5d96('0xae')]){rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0xab'));}else{rpcDb['rescheduleContact'](ut[_0x5d96('0x7b')](_0x1c34e0,_0x5d96('0xa5'),_0x1ee01f[_0x5d96('0xa7')]),_0x1c34e0[_0x5d96('0x7c')],_0x1c34e0['activeContact']);}}}else{_0x1c34e0[_0x5d96('0xa5')]++;_0x4333ff[_0x5d96('0x80')]({'id':_0x1c34e0[_0x5d96('0x81')],'field':{'countnoanswerretry':_0x1c34e0[_0x5d96('0xa5')]}})[_0x5d96('0x57')](function(){_0x4333ff[_0x5d96('0x82')](_0x1c34e0,_0x3d836b,_0x25d8b2)['then'](function(){});});}});break;case'CONGESTION':_0x1ee01f['outboundCongestionCallsDay']+=0x1;_0x1c34e0[_0x5d96('0xaf')]+=0x1;_0x1c34e0[_0x5d96('0x6f')]=ut[_0x5d96('0x76')](_0x1c34e0);ut[_0x5d96('0x61')](_0x1c34e0,0x8,_0x5d96('0xb0'));_0x3d836b=_0x1ee01f['dialCongestionRetryFrequency'];_0x25d8b2=_0x1ee01f[_0x5d96('0xa8')];ami[_0x5d96('0x24')](_0x5d96('0xb1'),ut['buildObj'](_0x1c34e0,_0x5d96('0xb2')));rpcDb['createCustomerHistory'](_0x1c34e0,_0x5d96('0xb3'));_0x4333ff[_0x5d96('0x9f')](_0x1c34e0,'8',_0x1ee01f)[_0x5d96('0x57')](function(_0x3d6ff5){_0x4f0a89=_0x3d6ff5[_0x5d96('0x74')]==0x1;if(!_0x4f0a89){if(ut[_0x5d96('0x76')](_0x1c34e0)>=_0x1ee01f['dialGlobalMaxRetry']){_0x3d2599=ut[_0x5d96('0xac')](_0x1c34e0,0xf,_0x5d96('0xa0'));rpcDb[_0x5d96('0x65')](_0x3d2599,_0x5d96('0xb4'));}else{if(_0x1c34e0[_0x5d96('0xaf')]>=_0x1ee01f['dialCongestionMaxRetry']){rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0xb3'));}else{rpcDb[_0x5d96('0x7a')](ut[_0x5d96('0x7b')](_0x1c34e0,'countcongestionretry',_0x1ee01f[_0x5d96('0x9b')]),_0x1c34e0[_0x5d96('0x7c')],_0x1c34e0[_0x5d96('0x7d')]);}}}else{_0x1c34e0['countcongestionretry']++;_0x4333ff['incrementPreviewCounters']({'id':_0x1c34e0[_0x5d96('0x81')],'field':{'countcongestionretry':_0x1c34e0[_0x5d96('0xaf')]}})['then'](function(){_0x4333ff[_0x5d96('0x82')](_0x1c34e0,_0x3d836b,_0x25d8b2)[_0x5d96('0x57')](function(){});});}});break;case _0x5d96('0xb5'):_0x1ee01f['outboundRejectCallsDay']+=0x1;_0x1c34e0[_0x5d96('0xb6')]+=0x1;_0x1c34e0['countglobal']=ut['totalGlobal'](_0x1c34e0);ut[_0x5d96('0x61')](_0x1c34e0,0x14,_0x5d96('0xb7'));_0x3d836b=_0x1ee01f[_0x5d96('0xb8')];_0x25d8b2=_0x1ee01f[_0x5d96('0xa8')];ami['emit']('custom:agentreject',ut[_0x5d96('0x8b')](_0x1c34e0,'agentreject'));rpcDb[_0x5d96('0x64')](_0x1c34e0,_0x5d96('0xb9'));_0x4333ff[_0x5d96('0x9f')](_0x1c34e0,'20',_0x1ee01f)[_0x5d96('0x57')](function(_0xfbed28){_0x4f0a89=_0xfbed28[_0x5d96('0x74')]==0x1;if(!_0x4f0a89){if(ut[_0x5d96('0x76')](_0x1c34e0)>=_0x1ee01f[_0x5d96('0x77')]){_0x3d2599=ut[_0x5d96('0xac')](_0x1c34e0,0x14,_0x5d96('0xb7'));rpcDb[_0x5d96('0x65')](_0x3d2599,_0x5d96('0xba'));}else{if(_0x1c34e0['countagentrejectretry']>=_0x1ee01f[_0x5d96('0xbb')]){rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0xba'));}else{rpcDb[_0x5d96('0x7a')](ut[_0x5d96('0x7b')](_0x1c34e0,_0x5d96('0xb6'),_0x1ee01f['dialAgentRejectRetryFrequency']),_0x1c34e0['unlockAgent'],_0x1c34e0[_0x5d96('0x7d')]);}}}else{_0x1c34e0[_0x5d96('0xa5')]++;_0x4333ff[_0x5d96('0x80')]({'id':_0x1c34e0['idContact'],'field':{'countnoanswerretry':_0x1c34e0[_0x5d96('0xa5')]}})[_0x5d96('0x57')](function(){_0x4333ff[_0x5d96('0x82')](_0x1c34e0,_0x3d836b,_0x25d8b2)[_0x5d96('0x57')](function(){});});}});break;case _0x5d96('0xbc'):_0x1ee01f[_0x5d96('0xbd')]+=0x1;_0x1c34e0['countabandonedretry']+=0x1;_0x1c34e0[_0x5d96('0x6f')]=ut['totalGlobal'](_0x1c34e0);ut[_0x5d96('0x61')](_0x1c34e0,0xb,_0x5d96('0xbe'));rpcDb['createCustomerHistory'](_0x1c34e0,_0x5d96('0xbf'));_0x4333ff[_0x5d96('0x9f')](_0x1c34e0,'11',_0x1ee01f)[_0x5d96('0x57')](function(_0x3e35bf){_0x4f0a89=_0x3e35bf[_0x5d96('0x74')]==0x1;if(!_0x4f0a89){if(ut['totalGlobal'](_0x1c34e0)>=_0x1ee01f[_0x5d96('0x77')]){_0x3d2599=ut['cloneAction'](_0x1c34e0,0xf,_0x5d96('0xa0'));rpcDb[_0x5d96('0x65')](_0x3d2599,_0x5d96('0xbf'));}else{if(_0x1c34e0[_0x5d96('0xc0')]>=_0x1ee01f[_0x5d96('0xc1')]){rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0xbf'));}else{rpcDb[_0x5d96('0x7a')](ut[_0x5d96('0x7b')](_0x1c34e0,_0x5d96('0xc2'),_0x1ee01f[_0x5d96('0xc3')]),_0x1c34e0[_0x5d96('0x7c')],_0x1c34e0[_0x5d96('0x7d')]);}}}else{_0x1c34e0[_0x5d96('0xa5')]++;_0x4333ff[_0x5d96('0x80')]({'id':_0x1c34e0[_0x5d96('0x81')],'field':{'countnoanswerretry':_0x1c34e0[_0x5d96('0xa5')]}})[_0x5d96('0x57')](function(){_0x4333ff['swapAdditionalPhones'](_0x1c34e0,_0x3d836b,_0x25d8b2)['then'](function(){});});}});break;case'18':_0x1ee01f['outboundUnknownCallsDay']+=0x1;_0x1c34e0[_0x5d96('0xc4')]+=0x1;_0x1c34e0['countglobal']=ut['totalGlobal'](_0x1c34e0);ut[_0x5d96('0x61')](_0x1c34e0,0x12,_0x3166ee[_0x5d96('0xc5')]||_0x3166ee['dialstatus']);ami[_0x5d96('0x24')](_0x5d96('0xc6'),ut[_0x5d96('0x8b')](_0x1c34e0,_0x5d96('0xc7')));rpcDb[_0x5d96('0x64')](_0x1c34e0,'[callProgressDetectingCustomer][hangupInAMD]');_0x4333ff[_0x5d96('0x9f')](_0x1c34e0,'18',_0x1ee01f)['then'](function(_0x2cd773){_0x4f0a89=_0x2cd773[_0x5d96('0x74')]==0x1;if(!_0x4f0a89){if(ut[_0x5d96('0x76')](_0x1c34e0)>=_0x1ee01f[_0x5d96('0x77')]){_0x3d2599=ut[_0x5d96('0xac')](_0x1c34e0,0x12,_0x5d96('0xa0'));rpcDb[_0x5d96('0x65')](_0x3d2599,_0x5d96('0xc8'));}else{rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0xc8'));}}else{_0x1c34e0[_0x5d96('0xa5')]++;_0x4333ff['incrementPreviewCounters']({'id':_0x1c34e0[_0x5d96('0x81')],'field':{'countnoanswerretry':_0x1c34e0['countnoanswerretry']}})[_0x5d96('0x57')](function(){_0x4333ff['swapAdditionalPhones'](_0x1c34e0,_0x3d836b,_0x25d8b2)['then'](function(){});});}});delete this['actions'][_0x3166ee['linkedid']];break;case'19':_0x1ee01f[_0x5d96('0xc9')]+=0x1;_0x1c34e0['countglobal']=ut[_0x5d96('0x76')](_0x1c34e0);ut['logCustomer'](_0x1c34e0,0x13,_0x3166ee['cause-txt']||_0x3166ee[_0x5d96('0xca')]);ami[_0x5d96('0x24')](_0x5d96('0xc6'),ut[_0x5d96('0x8b')](_0x1c34e0,'amd'));rpcDb[_0x5d96('0x64')](_0x1c34e0,_0x5d96('0xcb'));_0x4333ff['verifyAdditionalPhones'](_0x1c34e0,'18',_0x1ee01f)[_0x5d96('0x57')](function(_0xee4a4b){_0x4f0a89=_0xee4a4b[_0x5d96('0x74')]==0x1;if(!_0x4f0a89){if(ut[_0x5d96('0x76')](_0x1c34e0)>=_0x1ee01f['dialGlobalMaxRetry']){_0x3d2599=ut['cloneAction'](_0x1c34e0,0xf,_0x5d96('0xa0'));rpcDb[_0x5d96('0x65')](_0x3d2599,_0x5d96('0xcb'));}else{rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0xcb'));}}else{_0x1c34e0[_0x5d96('0xa5')]++;_0x4333ff[_0x5d96('0x80')]({'id':_0x1c34e0[_0x5d96('0x81')],'field':{'countnoanswerretry':_0x1c34e0[_0x5d96('0xa5')]}})['then'](function(){_0x4333ff[_0x5d96('0x82')](_0x1c34e0,_0x3d836b,_0x25d8b2)['then'](function(){});});}});delete this[_0x5d96('0x14')][_0x3166ee[_0x5d96('0x7e')]];break;default:if(_0x1c34e0['dialAnswer']){ut[_0x5d96('0x4f')](_0x1ee01f,'[default]');ut[_0x5d96('0x51')](_0x5d96('0xcc')+_0x1ee01f['name'],_0x3166ee);}_0x1ee01f[_0x5d96('0xc9')]+=0x1;_0x1c34e0[_0x5d96('0x6f')]=ut[_0x5d96('0x76')](_0x1c34e0);ut['logCustomer'](_0x1c34e0,0xc,_0x3166ee[_0x5d96('0xc5')]||_0x3166ee[_0x5d96('0xca')]);_0x3d836b=_0x1ee01f[_0x5d96('0xb8')];_0x25d8b2=_0x1ee01f[_0x5d96('0xa8')];rpcDb[_0x5d96('0x64')](_0x1c34e0,_0x5d96('0xcd'));_0x4333ff[_0x5d96('0x9f')](_0x1c34e0,'20',_0x1ee01f)[_0x5d96('0x57')](function(_0x3cb4eb){_0x4f0a89=_0x3cb4eb[_0x5d96('0x74')]==0x1;if(!_0x4f0a89){if(ut[_0x5d96('0x76')](_0x1c34e0)>=_0x1ee01f[_0x5d96('0x77')]){_0x3d2599=ut[_0x5d96('0xac')](_0x1c34e0,0xf,_0x5d96('0xa0'));rpcDb[_0x5d96('0x65')](_0x3d2599,'[callProgressDetectingCustomer][logUnknownGlobal]');}else{rpcDb[_0x5d96('0x65')](_0x1c34e0,_0x5d96('0xce'));}delete this[_0x5d96('0x14')][_0x3166ee[_0x5d96('0x7e')]];}else{_0x4333ff[_0x5d96('0x82')](_0x1c34e0,_0x3d836b,_0x25d8b2)[_0x5d96('0x57')](function(){});}});}if(!(_0x1c34e0['dialAnswer']&&_0x3de06f==='16')){ut[_0x5d96('0x4d')](_0x1ee01f,_0x5d96('0xcf'));logger[_0x5d96('0x25')]('[originated][decrement][callProgressDetectingCustomer]',_0x1c34e0['uniqueid'],_0x5d96('0x88'),_0x1ee01f['name'],_0x5d96('0x41'),_0x1ee01f[_0x5d96('0x2d')]);}if(_0x3de06f!==_0x5d96('0x83')){delete this[_0x5d96('0x14')][_0x3166ee['linkedid']];delete this[_0x5d96('0x14')][_0x3166ee['destlinkedid']];}_0x1ee01f[_0x5d96('0xd0')]=!![];}};Preview[_0x5d96('0xe')][_0x5d96('0xd1')]=function(_0x21d512,_0x361de5,_0x57a1f0){if(_[_0x5d96('0xd2')](_0x361de5)&&_0x5d96('0xd3')!==typeof _0x361de5){return;}if(_['isUndefined'](_0x57a1f0)&&_0x5d96('0xd3')!==typeof _0x57a1f0){return;}switch(_0x57a1f0['reason']){case'0':ut[_0x5d96('0xd4')](_0x21d512,0x0,_0x5d96('0x70'));rpcDb[_0x5d96('0xd5')](_0x21d512,_0x5d96('0xd6'));break;case'3':ut['logAgent'](_0x21d512,0x3,_0x5d96('0xa6'));rpcDb[_0x5d96('0xd5')](_0x21d512,'[callProgressDetectingAgent][logNoAnswer]');break;case'5':ut[_0x5d96('0xd4')](_0x21d512,0x5,'Busy');rpcDb[_0x5d96('0xd5')](_0x21d512,_0x5d96('0xd7'));break;case'8':ut[_0x5d96('0xd4')](_0x21d512,0x8,_0x5d96('0xb0'));rpcDb[_0x5d96('0xd5')](_0x21d512,_0x5d96('0xd8'));break;case'22':ut['logAgent'](_0x21d512,0x16,_0x5d96('0xd9'));rpcDb[_0x5d96('0xd5')](_0x21d512,_0x5d96('0xda'));break;default:ut[_0x5d96('0xd4')](_0x21d512,0xc,_0x57a1f0[_0x5d96('0xdb')]);rpcDb[_0x5d96('0xd5')](_0x21d512,_0x5d96('0xd8'));}ut[_0x5d96('0x4d')](_0x361de5,_0x5d96('0xdc'));logger['info'](_0x5d96('0xdd'),_0x21d512[_0x5d96('0x87')],_0x5d96('0x88'),_0x361de5[_0x5d96('0x29')],_0x5d96('0x41'),_0x361de5[_0x5d96('0x2d')]);delete this[_0x5d96('0x14')][_0x21d512['uniqueid']];};Preview[_0x5d96('0xe')]['verifyAdditionalPhones']=function(_0x480407,_0x3cf63b,_0x411fba){return cmHopperAdditionalPhone[_0x5d96('0x9f')](_0x480407,_0x3cf63b,_0x411fba)[_0x5d96('0x4b')](logger[_0x5d96('0x25')]('[verifyAdditionalPhone]\x20'));};Preview[_0x5d96('0xe')]['swapAdditionalPhones']=function(_0x4491d6,_0x24d4b2,_0x10e729){return cmHopperAdditionalPhone[_0x5d96('0x82')](_0x4491d6,_0x24d4b2,_0x10e729)[_0x5d96('0x4b')](logger[_0x5d96('0x25')]('[swapAdditionalPhone]\x20'));};Preview[_0x5d96('0xe')][_0x5d96('0x80')]=function(_0x2ee58f){return Promise[_0x5d96('0xde')]()['then'](cmHopperAdditionalPhone[_0x5d96('0x80')](_0x2ee58f))[_0x5d96('0x4b')](logger[_0x5d96('0x25')](_0x5d96('0xdf')));};Preview['prototype'][_0x5d96('0xe0')]=function(_0x579bbc,_0x3feb2a,_0x3c7194,_0x1ef56d,_0x27db0a){var _0x530f8b=this;return new Promise(function(_0x347647,_0xa3a12c){if(_[_0x5d96('0x3f')](_0x3feb2a)||_[_0x5d96('0x3f')](_0x3feb2a['Contact'])||_['isNil'](_0x3feb2a[_0x5d96('0xe1')])||_[_0x5d96('0x3f')](_0x3feb2a[_0x5d96('0xe2')])){_0xa3a12c(ut[_0x5d96('0x6a')](_0x5d96('0xe3'),_0x1ef56d,_0x27db0a));return;}var _0x4f91c4=uuid['v4']();var _0x237aac=_0x530f8b['campaignsPreview'][_0x3feb2a['Queue']['name']];var _0x165e61=_0x3c7194?_0x530f8b[_0x5d96('0x15')][_0x3c7194]['id']:undefined;_0x530f8b[_0x5d96('0x14')][_0x4f91c4]=new Action(_0x3feb2a,_0x237aac,_0x4f91c4,_0x3c7194,_0x165e61);var _0x51e430=_0x530f8b['actions'][_0x4f91c4];_0x51e430[_0x5d96('0x7c')]=_0x1ef56d;_0x51e430[_0x5d96('0x7d')]=_0x27db0a;_0x51e430[_0x5d96('0xe4')]=_0x3c7194;if(_[_0x5d96('0xe5')](_0x579bbc)){_0x530f8b['execCall'](_0x51e430,_0x237aac,_0x3feb2a,_0x3c7194)[_0x5d96('0x57')](function(_0x4ef6f0){logger[_0x5d96('0x25')](_0x5d96('0xe6'),_0x5d96('0xe7')+_0x51e430[_0x5d96('0x42')]+'\x20IdHopper:\x20'+_0x51e430[_0x5d96('0x81')],JSON[_0x5d96('0x27')](_0x4ef6f0));ami[_0x5d96('0x24')]('custom:agentcalled',ut[_0x5d96('0x8b')](_0x51e430,'called',_0x530f8b['campaignsPreview'][_0x51e430['queue']]));_0x347647(ut['message'](_0x5d96('0xe8')));})['catch'](function(_0x14f623){ut[_0x5d96('0x32')](_0x5d96('0xe9'),_0x14f623);_0xa3a12c(ut[_0x5d96('0x6a')](_0x5d96('0xea'),_0x1ef56d,_0x27db0a));});}else{_0x237aac[_0x5d96('0xeb')]+=0x1;ut['logBlacklist'](_0x51e430);rpcDb[_0x5d96('0xec')](_0x51e430,_0x5d96('0xed'));delete _0x530f8b[_0x5d96('0x14')][_0x4f91c4];_0xa3a12c(ut['message'](_0x5d96('0xee'),_0x1ef56d,_0x27db0a));}});};Preview[_0x5d96('0xe')][_0x5d96('0x6c')]=function(_0x3f8119){return!_[_0x5d96('0x3f')](_0x3f8119)&&!_[_0x5d96('0x3f')](_0x3f8119[_0x5d96('0x29')])&&!_[_0x5d96('0x3f')](_0x3f8119[_0x5d96('0xef')])&&_0x3f8119['active']&&!_[_0x5d96('0x3f')](this[_0x5d96('0x13')][util[_0x5d96('0x28')](_0x5d96('0xf0'),_0x3f8119[_0x5d96('0x29')])])&&!_[_0x5d96('0x3f')](this['trunks'][util[_0x5d96('0x28')](_0x5d96('0xf0'),_0x3f8119[_0x5d96('0x29')])]['status'])&&(this[_0x5d96('0x13')][util[_0x5d96('0x28')]('SIP/%s',_0x3f8119[_0x5d96('0x29')])][_0x5d96('0x49')]===_0x5d96('0xf1')||this[_0x5d96('0x13')][util['format'](_0x5d96('0xf0'),_0x3f8119[_0x5d96('0x29')])]['status']===_0x5d96('0xf2'));};Preview[_0x5d96('0xe')][_0x5d96('0x5c')]=function(_0x23b5e1,_0x358d30){return this['execRun'](_0x23b5e1,_0x358d30)[_0x5d96('0x57')](function(_0x1345c4){return _['pick'](_0x1345c4,[_0x5d96('0x6a')]);})[_0x5d96('0x4b')](function(_0x55561f){if(_0x55561f[_0x5d96('0xf3')]){rpcDb[_0x5d96('0xf4')](_0x23b5e1);}if(_0x55561f[_0x5d96('0xef')]){rpcDb[_0x5d96('0x5f')](_0x23b5e1);}throw _[_0x5d96('0x44')](_0x55561f,[_0x5d96('0x6a')]);});};Preview[_0x5d96('0xe')]['execRun']=function(_0x2b8ece,_0x5c057a){var _0x415c83=this;var _0x54a640,_0x294d6d;return rpcDb[_0x5d96('0xf5')](_0x2b8ece)['then'](function(_0x5d8816){if(!_[_0x5d96('0x3f')](_0x5d8816[0x0])){_0x294d6d=_0x5d8816[0x0]['recallme']?![]:!![];_0x54a640=_0x5d8816[0x0][_0x5d96('0xf6')]?!![]:![];_0x54a640=_0x5c057a?!![]:_0x54a640;}var _0x2f6116=_0x415c83[_0x5d96('0xf7')](_0x5d8816);if(_0x2f6116['isValid']){rpcDb['checkIsBlackList'](_[_0x5d96('0x44')](_0x5d8816[0x0],[_0x5d96('0xe2'),_0x5d96('0xe1')]))[_0x5d96('0x57')](function(_0x1de282){_0x415c83[_0x5d96('0xe0')](_0x1de282,_0x5d8816[0x0],_0x5c057a,_0x294d6d,_0x54a640)[_0x5d96('0x57')](function(_0x338154){return _0x338154;})['catch'](function(_0x56eaf1){throw _0x56eaf1;});})[_0x5d96('0x4b')](function(_0x4dd3c8){ut['logger'](_0x5d96('0xf8'),_0x4dd3c8);throw ut[_0x5d96('0x6a')]('Call\x20unsuccessful',_0x294d6d,_0x54a640);});}else{throw ut[_0x5d96('0x6a')](_0x2f6116[_0x5d96('0x6a')],_0x294d6d,_0x54a640);}})[_0x5d96('0x4b')](function(_0x5978a1){ut[_0x5d96('0x32')](_0x5d96('0xf9'),_0x5978a1);throw ut[_0x5d96('0x6a')](_0x5d96('0xfa'),![],!![]);});};Preview[_0x5d96('0xe')][_0x5d96('0xf7')]=function(_0xb9a030){if(_[_0x5d96('0x3f')](_0xb9a030)||_['isEmpty'](_0xb9a030)||!_[_0x5d96('0x3f')](_0xb9a030[0x0][_0x5d96('0x5b')])&&_[_0x5d96('0x3f')](_0xb9a030[0x0][_0x5d96('0x5b')][_0x5d96('0x29')])){ut[_0x5d96('0x32')](_0x5d96('0xfb'),_0xb9a030);return{'isValid':![],'message':_0x5d96('0xfc')};}var _0x49a190=this[_0x5d96('0x12')][_0xb9a030[0x0][_0x5d96('0xfd')]['name']];_0x49a190[_0x5d96('0x6a')]=utils[_0x5d96('0x30')][_0x5d96('0xfe')];if(_[_0x5d96('0x3f')](_0x49a190)){ut[_0x5d96('0x32')](_0x5d96('0xff'),_0x49a190);return{'isValid':![],'message':_0x5d96('0x100')};}if(!this['isTrunkReachable'](_0x49a190[_0x5d96('0x6d')])){ut['logger'](_0x5d96('0x101'),_0x5d96('0x102')+_0x49a190['name']+_0x5d96('0x103'));if(!this[_0x5d96('0x6c')](_0x49a190['TrunkBackup'])){ut[_0x5d96('0x32')](_0x5d96('0x101'),_0x49a190['name']+_0x5d96('0x104'));return{'isValid':![],'message':'Trunk\x20not\x20working\x20correctly'};}}if(!ut[_0x5d96('0x69')](_0x49a190[_0x5d96('0x3a')])){ut[_0x5d96('0x32')](_0x5d96('0x105'),_0x49a190[_0x5d96('0x29')]+_0x5d96('0x106'));return{'isValid':![],'message':'campaign\x20Name:\x20'+_0x49a190['name']+'\x20Not\x20Active'};}return{'isValid':!![],'message':_0x5d96('0x107')};};Preview[_0x5d96('0xe')]['execCall']=function(_0x3ebd06,_0x4bd44a,_0x435349,_0x322619){var _0x5d17fc=this;return new Promise(function(_0x3e25c0,_0x466548){var _0x86321f=_0x3ebd06[_0x5d96('0x87')];var _0x570efe=_0x5d17fc[_0x5d96('0x6c')](_0x4bd44a['Trunk'])?util[_0x5d96('0x28')](_0x5d96('0x108'),_0x4bd44a[_0x5d96('0x6d')][_0x5d96('0x29')],_[_0x5d96('0x3f')](_0x4bd44a[_0x5d96('0x109')])?'':_0x4bd44a[_0x5d96('0x109')][_0x5d96('0x10a')]()||'',_0x4bd44a[_0x5d96('0x10b')]>0x0?_0x435349[_0x5d96('0xe1')][_0x5d96('0x10c')](_0x4bd44a[_0x5d96('0x10b')]):_0x435349[_0x5d96('0xe1')]):util[_0x5d96('0x28')](_0x5d96('0x108'),_['isNil'](_0x4bd44a[_0x5d96('0x10d')])?_0x4bd44a['Trunk']['name']:_0x4bd44a[_0x5d96('0x10d')]['name'],_[_0x5d96('0x3f')](_0x4bd44a[_0x5d96('0x109')])?'':_0x4bd44a[_0x5d96('0x109')][_0x5d96('0x10a')]()||'',_0x4bd44a[_0x5d96('0x10b')]>0x0?_0x435349[_0x5d96('0xe1')]['substring'](_0x4bd44a[_0x5d96('0x10b')]):_0x435349[_0x5d96('0xe1')]);var _0x2a5915=_0x5d17fc['isTrunkReachable'](_0x4bd44a[_0x5d96('0x6d')])?ut[_0x5d96('0x10e')](_0x4bd44a[_0x5d96('0x6d')][_0x5d96('0x10f')],_0x4bd44a[_0x5d96('0x110')],_0x4bd44a['dialRandomLastDigitCallerIdNumber']>0x0?ut[_0x5d96('0x111')](_0x4bd44a['dialOriginateCallerIdNumber'],_0x4bd44a['dialRandomLastDigitCallerIdNumber']):_0x4bd44a[_0x5d96('0x112')]):ut[_0x5d96('0x10e')](_[_0x5d96('0x3f')](_0x4bd44a[_0x5d96('0x10d')])?_0x4bd44a['Trunk'][_0x5d96('0x10f')]:_0x4bd44a[_0x5d96('0x10d')][_0x5d96('0x10f')],_0x4bd44a['dialOriginateCallerIdName'],_0x4bd44a[_0x5d96('0x113')]>0x0?ut['getCallerIdRandom'](_0x4bd44a[_0x5d96('0x112')],_0x4bd44a[_0x5d96('0x113')]):_0x4bd44a[_0x5d96('0x112')]);if(_0x2a5915){_0x3ebd06['originatecalleridname']=ut[_0x5d96('0x114')](_0x2a5915);_0x3ebd06['originatecalleridnum']=ut['extractCalleridNumber'](_0x2a5915);}var _0x29004b=ut[_0x5d96('0x115')](_0x4bd44a,_0x435349,_0x570efe,_0x2a5915,_0x86321f,_0x3ebd06);var _0x10c975=utils['setXMDContactVariables'](_0x435349[_0x5d96('0x116')]);Object[_0x5d96('0x117')](_0x29004b,_0x10c975);_[_0x5d96('0x118')](_0x3ebd06,ut[_0x5d96('0x119')](_0x29004b));_0x3ebd06[_0x5d96('0x11a')]=moment()[_0x5d96('0x28')](_0x5d96('0x84'));_0x4bd44a[_0x5d96('0x11b')]=_0x29004b;var _0x48a549=ut[_0x5d96('0x11c')](_0x3ebd06,_0x4bd44a,_0x29004b,_0x3ebd06[_0x5d96('0x7d')],_0x322619);return ami[_0x5d96('0x48')](_0x48a549)['then'](function(_0x96d6e1){_0x4bd44a[_0x5d96('0x2d')]+=0x1;logger['info'](_0x5d96('0x11d'),_0x86321f,_0x5d96('0x88'),_0x4bd44a[_0x5d96('0x29')],_0x5d96('0x41'),_0x4bd44a[_0x5d96('0x2d')]);_0x3e25c0(_0x96d6e1);})[_0x5d96('0x4b')](function(_0x5d8afa){ut[_0x5d96('0xd4')](_0x3ebd06,0xe,'OriginateError');rpcDb[_0x5d96('0xd5')](_0x3ebd06,'[originateFailure][logOriginateFailure]');_0x466548(_0x5d8afa);});});};Preview[_0x5d96('0xe')][_0x5d96('0x1e')]=function(_0x5a29c9){if(this[_0x5d96('0x14')][_0x5a29c9['linkedid']]){this[_0x5d96('0x14')][_0x5a29c9[_0x5d96('0x7e')]]['channel']=_0x5a29c9[_0x5d96('0x4a')];}};Preview[_0x5d96('0xe')][_0x5d96('0x18')]=function(_0x21781c){var _0x2bd10f=this;var _0x4da0cc=this[_0x5d96('0x14')][_0x21781c[_0x5d96('0x11e')]];if(_0x4da0cc){if(_0x4da0cc[_0x5d96('0xe4')]&&this[_0x5d96('0x15')][_0x4da0cc[_0x5d96('0xe4')]]){ut[_0x5d96('0x11f')](_0x4da0cc,this[_0x5d96('0x15')][_0x4da0cc[_0x5d96('0xe4')]][_0x5d96('0x29')],this[_0x5d96('0x15')][_0x4da0cc['lookAgent']]['id']);}var _0x22499e=_[_0x5d96('0x120')](_0x4da0cc);_0x22499e[_0x5d96('0x85')]=moment()[_0x5d96('0x28')](_0x5d96('0x84'));var _0x11a1b4=_0x2bd10f[_0x5d96('0x12')][_0x4da0cc[_0x5d96('0x42')]];if(ut['isFailure'](_0x21781c[_0x5d96('0x121')])){if(_0x4da0cc[_0x5d96('0x7c')]){rpcDb[_0x5d96('0xf4')](_0x4da0cc[_0x5d96('0x81')]);}if(_0x4da0cc['activeContact']){rpcDb[_0x5d96('0x5f')](_0x4da0cc[_0x5d96('0x81')]);}ami[_0x5d96('0x24')](_0x5d96('0x122'),ut['buildObj'](_0x4da0cc,'rejected',this[_0x5d96('0x12')][_0x4da0cc[_0x5d96('0x42')]]));this[_0x5d96('0xd1')](_0x22499e,_0x11a1b4,_0x21781c);}else{_0x4da0cc[_0x5d96('0x11a')]=moment()[_0x5d96('0x28')](_0x5d96('0x84'));ut[_0x5d96('0xd4')](_0x22499e,0x4,'Answer');rpcDb[_0x5d96('0xd5')](_0x22499e,'[callProgressDetectingAgent][logAnswer]');}}};Preview[_0x5d96('0xe')][_0x5d96('0x1b')]=function(_0x4ee0f9){var _0x8375e0=this[_0x5d96('0x14')][_0x4ee0f9[_0x5d96('0x7e')]];var _0x554587;if(_0x8375e0){_0x554587=this[_0x5d96('0x12')][_0x8375e0[_0x5d96('0x42')]];logger[_0x5d96('0x25')](_0x5d96('0x123'),_0x4ee0f9[_0x5d96('0x7e')],'\x20Queue',_0x554587['name'],'pTalking:\x20',_0x554587['pTalking']);}if(this[_0x5d96('0x14')][_0x4ee0f9[_0x5d96('0x7e')]]&&_0x4ee0f9[_0x5d96('0x7e')]!==_0x4ee0f9[_0x5d96('0x87')]){if(_0x4ee0f9[_0x5d96('0x124')]==='16'&&this['actions'][_0x4ee0f9[_0x5d96('0x7e')]][_0x5d96('0x43')]){this[_0x5d96('0x6e')](_0x4ee0f9,_0x4ee0f9[_0x5d96('0x7e')],_0x4ee0f9['cause']);}else if(this[_0x5d96('0x14')][_0x4ee0f9[_0x5d96('0x7e')]][_0x5d96('0x43')]){logger[_0x5d96('0x25')](_0x5d96('0x125'),_0x4ee0f9[_0x5d96('0x7e')],_0x4ee0f9[_0x5d96('0x124')],_0x5d96('0x88'),_0x554587[_0x5d96('0x29')],_0x5d96('0x89'),_0x554587['pTalking']);this['callProgressDetectingCustomer'](_0x4ee0f9,_0x4ee0f9[_0x5d96('0x7e')],_0x4ee0f9['cause']);}}else if(_0x8375e0&&_[_0x5d96('0x3f')](_0x8375e0[_0x5d96('0x126')])&&_0x554587[_0x5d96('0x127')]&&_0x4ee0f9[_0x5d96('0x7e')]===_0x4ee0f9[_0x5d96('0x87')]&&_['isNil'](_0x4ee0f9[_0x5d96('0xdb')])&&_0x4ee0f9[_0x5d96('0x124')]==='16'&&_0x4ee0f9[_0x5d96('0x128')]==='6'&&_[_0x5d96('0xd2')](_0x8375e0['transfer'])){if(_0x8375e0[_0x5d96('0x7c')]){rpcDb['unlockContact'](_0x8375e0['idContact']);}if(_0x8375e0['activeContact']){rpcDb[_0x5d96('0x5f')](_0x8375e0[_0x5d96('0x81')]);}_0x4ee0f9[_0x5d96('0xdb')]='22';this[_0x5d96('0xd1')](_0x8375e0,_0x554587,_0x4ee0f9);}else if(_0x8375e0&&_0x8375e0['transfer']){if(_0x4ee0f9[_0x5d96('0x124')]==='16'&&this[_0x5d96('0x14')][_0x4ee0f9[_0x5d96('0x7e')]][_0x5d96('0x43')]){logger[_0x5d96('0x25')](_0x5d96('0x129'),_0x4ee0f9['linkedid'],_0x4ee0f9[_0x5d96('0x124')],_0x5d96('0x88'),_0x554587[_0x5d96('0x29')],_0x5d96('0x89'),_0x554587[_0x5d96('0x2e')]);this[_0x5d96('0x6e')](_0x4ee0f9,_0x4ee0f9[_0x5d96('0x7e')],_0x4ee0f9[_0x5d96('0x124')]);}else if(this['actions'][_0x4ee0f9['linkedid']]['dialAnswer']){logger[_0x5d96('0x25')](_0x5d96('0x125'),_0x4ee0f9[_0x5d96('0x7e')],_0x4ee0f9['cause'],_0x5d96('0x88'),_0x554587[_0x5d96('0x29')],'pTalking:\x20',_0x554587[_0x5d96('0x2e')]);this['callProgressDetectingCustomer'](_0x4ee0f9,_0x4ee0f9[_0x5d96('0x7e')],_0x4ee0f9['cause']);}}};Preview['prototype'][_0x5d96('0x1d')]=function(_0x4b54e2){if(this[_0x5d96('0x14')][_0x4b54e2[_0x5d96('0x12a')]]&&_0x4b54e2[_0x5d96('0x12a')]!==_0x4b54e2[_0x5d96('0x12b')]){this[_0x5d96('0x6e')](_0x4b54e2,_0x4b54e2[_0x5d96('0x12a')],_0x4b54e2['dialstatus']);}};Preview[_0x5d96('0xe')][_0x5d96('0x1c')]=function(_0x2bd957){if(this['actions'][_0x2bd957[_0x5d96('0x7e')]]&&_0x2bd957[_0x5d96('0x7e')]!==_0x2bd957[_0x5d96('0x87')]&&!this[_0x5d96('0x14')][_0x2bd957[_0x5d96('0x7e')]][_0x5d96('0x43')]){if(_0x2bd957[_0x5d96('0x124')]==='1'){this['callProgressDetectingCustomer'](_0x2bd957,_0x2bd957[_0x5d96('0x7e')],_0x2bd957['cause']);}}};Preview['prototype'][_0x5d96('0x12c')]=function(_0x368877,_0x1fbbab,_0x3dc82b){if(this[_0x5d96('0x14')][_0x368877]){if(_['isNil'](this[_0x5d96('0x14')][_0x368877][_0x5d96('0x11b')])){this[_0x5d96('0x14')][_0x368877][_0x5d96('0x11b')]={};}this['actions'][_0x368877]['variables'][_0x1fbbab]=_0x3dc82b;}};Preview[_0x5d96('0xe')]['syncVarSet']=function(_0x3854ff){try{if(!_[_0x5d96('0x3f')](_0x3854ff)){if(ut[_0x5d96('0x12d')](_['keys'](_0x3854ff[_0x5d96('0x12e')])[0x0])){this['addVariable'](_0x3854ff[_0x5d96('0x87')],_[_0x5d96('0x12f')](_0x3854ff['variable'])[0x0],_0x3854ff[_0x5d96('0x130')]);}}}catch(_0x1f3ad4){logger[_0x5d96('0x131')](_0x5d96('0x132'),util['inspect'](_0x1f3ad4,{'showHidden':![],'depth':null}));}};Preview[_0x5d96('0xe')][_0x5d96('0x133')]=function(_0x2d59ba){if(_0x2d59ba){if(this[_0x5d96('0x14')][_0x2d59ba[_0x5d96('0x134')]]){this[_0x5d96('0x14')][_0x2d59ba[_0x5d96('0x134')]][_0x5d96('0x135')]=!![];}}};Preview[_0x5d96('0xe')][_0x5d96('0x22')]=function(_0x3b9ce1){if(_0x3b9ce1){if(this['actions'][_0x3b9ce1['transfererlinkedid']]){this[_0x5d96('0x14')][_0x3b9ce1['transfererlinkedid']][_0x5d96('0x135')]=!![];}}};module['exports']=Preview;