6a36faafa4792cb9404f7faa6b86542a29224ce6
[motion2.git] / server / services / ami / realtime / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xb10b=['../model/voiceExtension','../model/zendeskAccount','../model/freshdeskAccount','../model/sugarcrmAccount','../model/deskAccount','../model/vtigerAccount','../model/servicenowAccount','../model/dynamics365Account','../model/freshsalesAccount','../model/faxAccount','agents','telephones','triggers','campaigns','templates','voiceExtensions','queueChannels','outboundChannels','timers','settings','zendeskAccounts','salesforceAccounts','freshdeskAccounts','zohoAccounts','deskAccounts','vtigerAccounts','servicenowAccounts','dynamics365Accounts','freshsalesAccounts','faxAccounts','mapKeys','hasOwnProperty','SIP/%s','name','interface','format','total','answered','sumHoldTime','sumDuration','ivrTotalCallsDays','isEmpty','unmanaged','sumBillable','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundNoSuchCallsDay','outboundDropCallsDayTimeout','outboundBlacklistCallsDay','outboundOriginateFailureCallsDay','outboundRejectCallsDay','outboundAnswerCallsDay','queueStatusComplete','mergeFromDatabase','prototype','initAgents','length','isNil','isUndefined','initTelephones','trunks','initTemplates','initZendeskAccounts','initSalesforceAccounts','initFreshdeskAccounts','initDeskAccounts','initSugarcrmAccounts','sugarcrmAccounts','initVtigerAccounts','initVoiceQueueHopperHistory','voiceQueues','groupBy','uniqueid','queue','queuecallerexit','abandoned','queuecallerleaveAt','diff','seconds','queuecallercompleteAt','queuecallerabandonAt','queuecallerexitAt','queuecallercomplete','initVoiceCallReports','outbound','duration','billableseconds','initCampaigns','dialQueueProject','initCampaignHopperHistory','merge','initFaxAccounts','initVoiceQueues','lodash','util','../model/agent','../model/telephone','../model/voiceQueue','../model/trigger','../model/template','../model/campaign'];(function(_0x2c80c3,_0x5c89ff){var _0x4a2129=function(_0x1dea98){while(--_0x1dea98){_0x2c80c3['push'](_0x2c80c3['shift']());}};_0x4a2129(++_0x5c89ff);}(_0xb10b,0x12a));var _0xbb10=function(_0x5ae7ae,_0x534c34){_0x5ae7ae=_0x5ae7ae-0x0;var _0x5929f7=_0xb10b[_0x5ae7ae];return _0x5929f7;};'use strict';var _=require(_0xbb10('0x0'));var moment=require('moment');var util=require(_0xbb10('0x1'));var Agent=require(_0xbb10('0x2'));var Telephone=require(_0xbb10('0x3'));var Trunk=require('../model/trunk');var VoiceQueue=require(_0xbb10('0x4'));var Trigger=require(_0xbb10('0x5'));var Template=require(_0xbb10('0x6'));var Campaign=require(_0xbb10('0x7'));var VoiceExtension=require(_0xbb10('0x8'));var ZendeskAccount=require(_0xbb10('0x9'));var SalesforceAccount=require('../model/salesforceAccount');var FreshdeskAccount=require(_0xbb10('0xa'));var SugarcrmAccount=require(_0xbb10('0xb'));var ZohoAccount=require('../model/zohoAccount');var DeskAccount=require(_0xbb10('0xc'));var VtigerAccount=require(_0xbb10('0xd'));var ServicenowAccount=require(_0xbb10('0xe'));var Dynamics365Account=require(_0xbb10('0xf'));var FreshsalesAccount=require(_0xbb10('0x10'));var FaxAccount=require(_0xbb10('0x11'));function Realtime(){this[_0xbb10('0x12')]={};this[_0xbb10('0x13')]={};this['trunks']={};this['voiceQueues']={};this[_0xbb10('0x14')]={};this[_0xbb10('0x15')]={};this[_0xbb10('0x16')]={};this['outbound']={'total':0x0,'answered':0x0,'sumHoldTime':0x0,'sumDuration':0x0,'sumBillable':0x0};this[_0xbb10('0x17')]={};this['channels']={};this[_0xbb10('0x18')]={};this[_0xbb10('0x19')]={};this[_0xbb10('0x1a')]={};this[_0xbb10('0x1b')]={};this[_0xbb10('0x1c')]={};this[_0xbb10('0x1d')]={};this['sugarcrmAccounts']={};this[_0xbb10('0x1e')]={};this[_0xbb10('0x1f')]={};this[_0xbb10('0x20')]={};this[_0xbb10('0x21')]={};this[_0xbb10('0x22')]={};this[_0xbb10('0x23')]={};this[_0xbb10('0x24')]={};this[_0xbb10('0x25')]={};}function freeIsNotKey(_0x3e26f4,_0x2b184e,_0x4a2bfc){var _0x2eca0f=_[_0xbb10('0x26')](_0x3e26f4,function(_0x133ac2){return _0x133ac2[_0x4a2bfc];});for(var _0x42db98 in _0x2b184e){if(_0x2b184e[_0xbb10('0x27')](_0x42db98)){if(!_0x2eca0f[_0x42db98]){delete _0x2b184e[_0x42db98];}}}}function freeIsNotKeySip(_0x1682a4,_0x575cca){var _0x30efc6=_[_0xbb10('0x26')](_0x1682a4,function(_0xe1c665){return util['format'](_0xbb10('0x28'),_0xe1c665[_0xbb10('0x29')]);});for(var _0x388fab in _0x575cca){if(_0x575cca[_0xbb10('0x27')](_0x388fab)){if(!_0x30efc6[_0x388fab]){delete _0x575cca[_0x388fab];}}}}function freeIsNotKeyAgent(_0xdf237d,_0x44e563){var _0x4deb49=_[_0xbb10('0x26')](_0xdf237d,function(_0x12ef77){var _0x50aea1=_['isNil'](_0x12ef77[_0xbb10('0x2a')])?util[_0xbb10('0x2b')](_0xbb10('0x28'),_0x12ef77[_0xbb10('0x29')]):_0x12ef77[_0xbb10('0x2a')];return _0x50aea1;});for(var _0x1824b7 in _0x44e563){if(_0x44e563[_0xbb10('0x27')](_0x1824b7)){if(!_0x4deb49[_0x1824b7]){delete _0x44e563[_0x1824b7];}}}}function clearVoiceCallReports(_0x436104){_0x436104[_0xbb10('0x2c')]=0x0;_0x436104[_0xbb10('0x2d')]=0x0;_0x436104[_0xbb10('0x2e')]=0x0;_0x436104[_0xbb10('0x2f')]=0x0;_0x436104['sumBillable']=0x0;}function clearCampaigns(_0x4fedac){if(!_['isEmpty'](_0x4fedac)){for(var _0xc93a04 in _0x4fedac){if(_0x4fedac[_0xbb10('0x27')](_0xc93a04)){_0x4fedac[_0xc93a04][_0xbb10('0x30')]=0x0;_0x4fedac[_0xc93a04]['ivrAnswerCallsDay']=0x0;}}}}function clearVoiceQueues(_0x2fdde9){if(!_[_0xbb10('0x31')](_0x2fdde9)){for(var _0x6ed43b in _0x2fdde9){if(_0x2fdde9[_0xbb10('0x27')](_0x6ed43b)){_0x2fdde9[_0x6ed43b][_0xbb10('0x2c')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x2d')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x32')]=0x0;_0x2fdde9[_0x6ed43b]['abandoned']=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x2e')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x2f')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x33')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x34')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x35')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x36')]=0x0;_0x2fdde9[_0x6ed43b]['outboundCongestionCallsDay']=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x37')]=0x0;_0x2fdde9[_0x6ed43b]['outboundUnknownCallsDay']=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x38')]=0x0;_0x2fdde9[_0x6ed43b]['outboundDropCallsDayCallersExit']=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x39')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x3a')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x3b')]=0x0;_0x2fdde9[_0x6ed43b]['outboundReCallsDay']=0x0;_0x2fdde9[_0x6ed43b]['outboundAnswerAgiCallsDay']=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x3c')]=0x0;_0x2fdde9[_0x6ed43b][_0xbb10('0x3d')]=!![];}}}}Realtime['prototype'][_0xbb10('0x3e')]=function(_0x37dde7,_0x2f653f){for(var _0x1c0b57 in _0x2f653f){if(_0x37dde7[_0xbb10('0x27')](_0x1c0b57)){_0x37dde7[_0x1c0b57]=_0x2f653f[_0x1c0b57];}}};Realtime[_0xbb10('0x3f')][_0xbb10('0x40')]=function(){var _0x4975f5=this;return function(_0x25acb3){if(_0x25acb3){freeIsNotKeyAgent(_0x25acb3,_0x4975f5[_0xbb10('0x12')]);for(var _0x441d15=0x0,_0x8c1ce6={};_0x441d15<_0x25acb3[_0xbb10('0x41')];_0x441d15+=0x1){_0x8c1ce6=_0x25acb3[_0x441d15];var _0x9de708=_[_0xbb10('0x42')](_0x8c1ce6[_0xbb10('0x2a')])?util[_0xbb10('0x2b')]('SIP/%s',_0x8c1ce6[_0xbb10('0x29')]):_0x8c1ce6[_0xbb10('0x2a')];if(_[_0xbb10('0x43')](_0x4975f5[_0xbb10('0x12')][_0x9de708])){_0x4975f5['agents'][_0x9de708]=new Agent(_0x8c1ce6);}else{_0x4975f5[_0xbb10('0x3e')](_0x4975f5['agents'][_0x9de708],_0x8c1ce6);}}}return _0x4975f5['agents'];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x44')]=function(){var _0x26e76a=this;return function(_0x120d21){if(_0x120d21){freeIsNotKeySip(_0x120d21,_0x26e76a[_0xbb10('0x13')]);for(var _0x29d11a=0x0,_0x547062={};_0x29d11a<_0x120d21[_0xbb10('0x41')];_0x29d11a+=0x1){_0x547062=_0x120d21[_0x29d11a];if(_[_0xbb10('0x43')](_0x26e76a['telephones'][util['format']('SIP/%s',_0x547062[_0xbb10('0x29')])])){_0x26e76a[_0xbb10('0x13')][util[_0xbb10('0x2b')]('SIP/%s',_0x547062[_0xbb10('0x29')])]=new Telephone(_0x547062);}else{_0x26e76a[_0xbb10('0x3e')](_0x26e76a[_0xbb10('0x13')][util['format'](_0xbb10('0x28'),_0x547062[_0xbb10('0x29')])],_0x547062);}}}return _0x26e76a[_0xbb10('0x13')];};};Realtime[_0xbb10('0x3f')]['initTrunks']=function(){var _0xd238e9=this;return function(_0x110eb5){if(_0x110eb5){freeIsNotKeySip(_0x110eb5,_0xd238e9['trunks']);for(var _0xe2040f=0x0,_0x2e3214={};_0xe2040f<_0x110eb5[_0xbb10('0x41')];_0xe2040f+=0x1){_0x2e3214=_0x110eb5[_0xe2040f];if(_[_0xbb10('0x43')](_0xd238e9[_0xbb10('0x45')][util[_0xbb10('0x2b')]('SIP/%s',_0x2e3214[_0xbb10('0x29')])])){_0xd238e9[_0xbb10('0x45')][util[_0xbb10('0x2b')](_0xbb10('0x28'),_0x2e3214['name'])]=new Trunk(_0x2e3214);}else{_0xd238e9[_0xbb10('0x3e')](_0xd238e9[_0xbb10('0x45')][util[_0xbb10('0x2b')](_0xbb10('0x28'),_0x2e3214['name'])],_0x2e3214);}}}return _0xd238e9[_0xbb10('0x45')];};};Realtime[_0xbb10('0x3f')]['initTriggers']=function(){var _0x5d9a4f=this;return function(_0x38d78f){if(_0x38d78f){freeIsNotKey(_0x38d78f,_0x5d9a4f['triggers'],'id');for(var _0x318984=0x0,_0x180933={};_0x318984<_0x38d78f['length'];_0x318984+=0x1){_0x180933=_0x38d78f[_0x318984];if(_[_0xbb10('0x43')](_0x5d9a4f[_0xbb10('0x14')][_0x180933['id']])){_0x5d9a4f[_0xbb10('0x14')][_0x180933['id']]=new Trigger(_0x180933);}else{_0x5d9a4f['mergeFromDatabase'](_0x5d9a4f[_0xbb10('0x14')][_0x180933['id']],_0x180933);}}}return _0x5d9a4f[_0xbb10('0x14')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x46')]=function(){var _0x36e1fa=this;return function(_0x19f94d){if(_0x19f94d){freeIsNotKey(_0x19f94d,_0x36e1fa[_0xbb10('0x16')],'id');for(var _0x3efa96=0x0,_0x205bb4={};_0x3efa96<_0x19f94d[_0xbb10('0x41')];_0x3efa96+=0x1){_0x205bb4=_0x19f94d[_0x3efa96];if(_[_0xbb10('0x43')](_0x36e1fa[_0xbb10('0x16')][_0x205bb4['id']])){_0x36e1fa['templates'][_0x205bb4['id']]=new Template(_0x205bb4);}else{_0x36e1fa[_0xbb10('0x3e')](_0x36e1fa[_0xbb10('0x16')][_0x205bb4['id']],_0x205bb4);}}}return _0x36e1fa['templates'];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x47')]=function(){var _0x1a7df6=this;return function(_0x5a5226){if(_0x5a5226){freeIsNotKey(_0x5a5226,_0x1a7df6[_0xbb10('0x1c')],'id');for(var _0x39f0de=0x0,_0x3e06b0={};_0x39f0de<_0x5a5226['length'];_0x39f0de+=0x1){_0x3e06b0=_0x5a5226[_0x39f0de];if(_['isUndefined'](_0x1a7df6[_0xbb10('0x1c')][_0x3e06b0['id']])){_0x1a7df6[_0xbb10('0x1c')][_0x3e06b0['id']]=new ZendeskAccount(_0x3e06b0);}else{_0x1a7df6[_0xbb10('0x3e')](_0x1a7df6['zendeskAccounts'][_0x3e06b0['id']],_0x3e06b0);}}}return _0x1a7df6['zendeskAccounts'];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x48')]=function(){var _0x1bd054=this;return function(_0xf820fe){if(_0xf820fe){freeIsNotKey(_0xf820fe,_0x1bd054[_0xbb10('0x1d')],'id');for(var _0x22b315=0x0,_0x2f2552={};_0x22b315<_0xf820fe[_0xbb10('0x41')];_0x22b315+=0x1){_0x2f2552=_0xf820fe[_0x22b315];if(_[_0xbb10('0x43')](_0x1bd054[_0xbb10('0x1d')][_0x2f2552['id']])){_0x1bd054['salesforceAccounts'][_0x2f2552['id']]=new SalesforceAccount(_0x2f2552);}else{_0x1bd054['mergeFromDatabase'](_0x1bd054[_0xbb10('0x1d')][_0x2f2552['id']],_0x2f2552);}}}return _0x1bd054[_0xbb10('0x1d')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x49')]=function(){var _0x36aa7d=this;return function(_0x440f9e){if(_0x440f9e){freeIsNotKey(_0x440f9e,_0x36aa7d[_0xbb10('0x1e')],'id');for(var _0x445870=0x0,_0x1c0d8f={};_0x445870<_0x440f9e[_0xbb10('0x41')];_0x445870+=0x1){_0x1c0d8f=_0x440f9e[_0x445870];if(_[_0xbb10('0x43')](_0x36aa7d[_0xbb10('0x1e')][_0x1c0d8f['id']])){_0x36aa7d[_0xbb10('0x1e')][_0x1c0d8f['id']]=new FreshdeskAccount(_0x1c0d8f);}else{_0x36aa7d[_0xbb10('0x3e')](_0x36aa7d[_0xbb10('0x1e')][_0x1c0d8f['id']],_0x1c0d8f);}}}return _0x36aa7d['freshdeskAccounts'];};};Realtime[_0xbb10('0x3f')]['initZohoAccounts']=function(){var _0x33d60a=this;return function(_0x2e21a0){if(_0x2e21a0){freeIsNotKey(_0x2e21a0,_0x33d60a[_0xbb10('0x1f')],'id');for(var _0x3f27ce=0x0,_0x26e66e={};_0x3f27ce<_0x2e21a0[_0xbb10('0x41')];_0x3f27ce+=0x1){_0x26e66e=_0x2e21a0[_0x3f27ce];if(_[_0xbb10('0x43')](_0x33d60a[_0xbb10('0x1f')][_0x26e66e['id']])){_0x33d60a[_0xbb10('0x1f')][_0x26e66e['id']]=new ZohoAccount(_0x26e66e);}else{_0x33d60a[_0xbb10('0x3e')](_0x33d60a[_0xbb10('0x1f')][_0x26e66e['id']],_0x26e66e);}}}return _0x33d60a[_0xbb10('0x1f')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x4a')]=function(){var _0x4475e1=this;return function(_0x5de0cc){if(_0x5de0cc){freeIsNotKey(_0x5de0cc,_0x4475e1[_0xbb10('0x20')],'id');for(var _0x466eb7=0x0,_0x1b83a9={};_0x466eb7<_0x5de0cc[_0xbb10('0x41')];_0x466eb7+=0x1){_0x1b83a9=_0x5de0cc[_0x466eb7];if(_[_0xbb10('0x43')](_0x4475e1[_0xbb10('0x20')][_0x1b83a9['id']])){_0x4475e1['deskAccounts'][_0x1b83a9['id']]=new DeskAccount(_0x1b83a9);}else{_0x4475e1[_0xbb10('0x3e')](_0x4475e1[_0xbb10('0x20')][_0x1b83a9['id']],_0x1b83a9);}}}return _0x4475e1[_0xbb10('0x20')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x4b')]=function(){var _0x22de7f=this;return function(_0x175872){if(_0x175872){freeIsNotKey(_0x175872,_0x22de7f[_0xbb10('0x4c')],'id');for(var _0x205e01=0x0,_0x40c4fb={};_0x205e01<_0x175872[_0xbb10('0x41')];_0x205e01+=0x1){_0x40c4fb=_0x175872[_0x205e01];if(_[_0xbb10('0x43')](_0x22de7f[_0xbb10('0x4c')][_0x40c4fb['id']])){_0x22de7f['sugarcrmAccounts'][_0x40c4fb['id']]=new SugarcrmAccount(_0x40c4fb);}else{_0x22de7f['mergeFromDatabase'](_0x22de7f[_0xbb10('0x4c')][_0x40c4fb['id']],_0x40c4fb);}}}return _0x22de7f[_0xbb10('0x4c')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x4d')]=function(){var _0x5573bb=this;return function(_0x506498){if(_0x506498){freeIsNotKey(_0x506498,_0x5573bb[_0xbb10('0x21')],'id');for(var _0xaf2cc3=0x0,_0x410bef={};_0xaf2cc3<_0x506498[_0xbb10('0x41')];_0xaf2cc3+=0x1){_0x410bef=_0x506498[_0xaf2cc3];if(_[_0xbb10('0x43')](_0x5573bb[_0xbb10('0x21')][_0x410bef['id']])){_0x5573bb[_0xbb10('0x21')][_0x410bef['id']]=new VtigerAccount(_0x410bef);}else{_0x5573bb['mergeFromDatabase'](_0x5573bb[_0xbb10('0x21')][_0x410bef['id']],_0x410bef);}}}return _0x5573bb[_0xbb10('0x21')];};};Realtime['prototype']['initServicenowAccounts']=function(){var _0x5a231f=this;return function(_0x32c1e8){if(_0x32c1e8){freeIsNotKey(_0x32c1e8,_0x5a231f[_0xbb10('0x22')],'id');for(var _0x155dc5=0x0,_0x5bd1c0={};_0x155dc5<_0x32c1e8['length'];_0x155dc5+=0x1){_0x5bd1c0=_0x32c1e8[_0x155dc5];if(_['isUndefined'](_0x5a231f[_0xbb10('0x22')][_0x5bd1c0['id']])){_0x5a231f[_0xbb10('0x22')][_0x5bd1c0['id']]=new ServicenowAccount(_0x5bd1c0);}else{_0x5a231f[_0xbb10('0x3e')](_0x5a231f['servicenowAccounts'][_0x5bd1c0['id']],_0x5bd1c0);}}}return _0x5a231f[_0xbb10('0x22')];};};Realtime[_0xbb10('0x3f')]['initDynamics365Accounts']=function(){var _0x4a560c=this;return function(_0x27d7b9){if(_0x27d7b9){freeIsNotKey(_0x27d7b9,_0x4a560c[_0xbb10('0x23')],'id');for(var _0xd77753=0x0,_0x237246={};_0xd77753<_0x27d7b9['length'];_0xd77753+=0x1){_0x237246=_0x27d7b9[_0xd77753];if(_[_0xbb10('0x43')](_0x4a560c[_0xbb10('0x23')][_0x237246['id']])){_0x4a560c[_0xbb10('0x23')][_0x237246['id']]=new Dynamics365Account(_0x237246);}else{_0x4a560c['mergeFromDatabase'](_0x4a560c[_0xbb10('0x23')][_0x237246['id']],_0x237246);}}}return _0x4a560c[_0xbb10('0x23')];};};Realtime[_0xbb10('0x3f')]['initFreshsalesAccounts']=function(){var _0x2ca491=this;return function(_0x31e85e){if(_0x31e85e){freeIsNotKey(_0x31e85e,_0x2ca491[_0xbb10('0x24')],'id');for(var _0x37b65f=0x0,_0x5e4a6e={};_0x37b65f<_0x31e85e[_0xbb10('0x41')];_0x37b65f+=0x1){_0x5e4a6e=_0x31e85e[_0x37b65f];if(_[_0xbb10('0x43')](_0x2ca491[_0xbb10('0x24')][_0x5e4a6e['id']])){_0x2ca491[_0xbb10('0x24')][_0x5e4a6e['id']]=new FreshsalesAccount(_0x5e4a6e);}else{_0x2ca491['mergeFromDatabase'](_0x2ca491[_0xbb10('0x24')][_0x5e4a6e['id']],_0x5e4a6e);}}}return _0x2ca491[_0xbb10('0x24')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x4e')]=function(){var _0x12f750=this;return function(_0x17807e){for(var _0x1e4694=0x0;_0x1e4694<_0x17807e['length'];_0x1e4694+=0x1){_['merge'](_0x12f750['voiceQueues'][_0x17807e[_0x1e4694][_0xbb10('0x29')]],_0x17807e[_0x1e4694]);}return _0x12f750[_0xbb10('0x4f')];};};Realtime[_0xbb10('0x3f')]['initVoiceQueueReports']=function(){var _0x5cd089=this;return function(_0x46f462){clearVoiceQueues(_0x5cd089[_0xbb10('0x4f')]);if(_0x46f462){_0x46f462=_[_0xbb10('0x50')](_0x46f462,_0xbb10('0x51'));for(var _0x260e06 in _0x46f462){if(_0x46f462[_0xbb10('0x27')](_0x260e06)){for(var _0x4cf2f3=0x0;_0x4cf2f3<_0x46f462[_0x260e06][_0xbb10('0x41')];_0x4cf2f3+=0x1){var _0x15fae2=_0x46f462[_0x260e06][_0x4cf2f3][_0xbb10('0x52')];if(_0x5cd089[_0xbb10('0x4f')][_0x15fae2]){if(_0x46f462[_0x260e06][_0x4cf2f3][_0xbb10('0x53')]){_0x5cd089['voiceQueues'][_0x15fae2]['unmanaged']+=0x1;}if(_0x46f462[_0x260e06][_0x4cf2f3]['queuecallerabandon']){_0x5cd089[_0xbb10('0x4f')][_0x15fae2][_0xbb10('0x54')]+=0x1;}_0x5cd089[_0xbb10('0x4f')][_0x15fae2][_0xbb10('0x2e')]+=moment(_0x46f462[_0x260e06][_0x4cf2f3][_0xbb10('0x55')])[_0xbb10('0x56')](moment(_0x46f462[_0x260e06][_0x4cf2f3]['queuecallerjoinAt']),_0xbb10('0x57'))||0x0;if(_0x4cf2f3===_0x46f462[_0x260e06]['length']-0x1){_0x5cd089['voiceQueues'][_0x15fae2]['sumDuration']+=moment(_0x46f462[_0x260e06][_0x4cf2f3][_0xbb10('0x58')]||_0x46f462[_0x260e06][_0x4cf2f3][_0xbb10('0x59')]||_0x46f462[_0x260e06][_0x4cf2f3][_0xbb10('0x5a')])[_0xbb10('0x56')](moment(_0x46f462[_0x260e06][_0x4cf2f3]['queuecallerjoinAt']),_0xbb10('0x57'))||0x0;_0x5cd089['voiceQueues'][_0x15fae2]['total']+=0x1;if(_0x46f462[_0x260e06][_0x4cf2f3][_0xbb10('0x5b')]){_0x5cd089[_0xbb10('0x4f')][_0x15fae2][_0xbb10('0x2d')]+=0x1;_0x5cd089[_0xbb10('0x4f')][_0x15fae2][_0xbb10('0x33')]+=moment(_0x46f462[_0x260e06][_0x4cf2f3]['queuecallercompleteAt'])[_0xbb10('0x56')](moment(_0x46f462[_0x260e06][_0x4cf2f3][_0xbb10('0x55')]),_0xbb10('0x57'))||0x0;}}else{_0x5cd089[_0xbb10('0x4f')][_0x15fae2][_0xbb10('0x2f')]+=_0x5cd089[_0xbb10('0x4f')][_0x15fae2][_0xbb10('0x2e')]||0x0;}}}}}}return _0x5cd089['voiceQueues'];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x5c')]=function(){var _0x30f3ea=this;return function(_0x322b41){clearVoiceCallReports(_0x30f3ea[_0xbb10('0x5d')]);if(_0x322b41){for(var _0x172be3=0x0;_0x172be3<_0x322b41[_0xbb10('0x41')];_0x172be3+=0x1){_0x30f3ea[_0xbb10('0x5d')]['total']+=0x1;_0x30f3ea[_0xbb10('0x5d')][_0xbb10('0x2f')]+=_0x322b41[_0x172be3][_0xbb10('0x5e')];if(_0x322b41[_0x172be3]['disposition']==='ANSWERED'){_0x30f3ea['outbound'][_0xbb10('0x2d')]+=0x1;_0x30f3ea['outbound']['sumHoldTime']+=_0x322b41[_0x172be3][_0xbb10('0x5e')]-_0x322b41[_0x172be3][_0xbb10('0x5f')]||0x0;_0x30f3ea[_0xbb10('0x5d')][_0xbb10('0x33')]+=_0x322b41[_0x172be3][_0xbb10('0x5f')];}}}return _0x30f3ea[_0xbb10('0x5d')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x60')]=function(){var _0x188b97=this;return function(_0x5206e1){if(_0x5206e1){freeIsNotKey(_0x5206e1,_0x188b97[_0xbb10('0x15')],_0xbb10('0x29'));for(var _0x46b6d2=0x0,_0x35b811={};_0x46b6d2<_0x5206e1['length'];_0x46b6d2+=0x1){_0x35b811=_0x5206e1[_0x46b6d2];if(_['isUndefined'](_0x188b97[_0xbb10('0x15')][_0x35b811[_0xbb10('0x29')]])){_0x188b97[_0xbb10('0x15')][_0x35b811[_0xbb10('0x29')]]=new Campaign(_0x35b811);}else{_0x188b97['mergeFromDatabase'](_0x188b97[_0xbb10('0x15')][_0x35b811[_0xbb10('0x29')]],_0x35b811);_0x188b97[_0xbb10('0x15')][_0x35b811[_0xbb10('0x29')]][_0xbb10('0x61')]=_0x35b811['SquareProject']?_0x35b811['SquareProject'][_0xbb10('0x29')]:undefined;}}}return _0x188b97[_0xbb10('0x15')];};};Realtime[_0xbb10('0x3f')]['initVoiceExtensions']=function(){var _0x256b35=this;return function(_0x13e2ab){if(_0x13e2ab){freeIsNotKey(_0x13e2ab,_0x256b35['voiceExtensions'],'id');for(var _0x5caa06=0x0,_0x2f667f={};_0x5caa06<_0x13e2ab[_0xbb10('0x41')];_0x5caa06+=0x1){_0x2f667f=_0x13e2ab[_0x5caa06];if(_[_0xbb10('0x43')](_0x256b35['voiceExtensions'][_0x2f667f['id']])){_0x256b35[_0xbb10('0x17')][_0x2f667f['id']]=new VoiceExtension(_0x2f667f);}else{_0x256b35[_0xbb10('0x3e')](_0x256b35[_0xbb10('0x17')][_0x2f667f['id']],_0x2f667f);}}}return _0x256b35[_0xbb10('0x17')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x62')]=function(){var _0x45bd4e=this;return function(_0x226363){clearCampaigns(_0x45bd4e[_0xbb10('0x15')]);for(var _0x479d51=0x0;_0x479d51<_0x226363[_0xbb10('0x41')];_0x479d51+=0x1){_[_0xbb10('0x63')](_0x45bd4e[_0xbb10('0x15')][_0x226363[_0x479d51][_0xbb10('0x29')]],_0x226363[_0x479d51]);}return _0x45bd4e[_0xbb10('0x15')];};};Realtime[_0xbb10('0x3f')][_0xbb10('0x64')]=function(){var _0x305d52=this;return function(_0x17ed20){if(_0x17ed20){freeIsNotKey(_0x17ed20,_0x305d52[_0xbb10('0x25')],'id');for(var _0x15e043=0x0,_0x2a4278={};_0x15e043<_0x17ed20['length'];_0x15e043+=0x1){_0x2a4278=_0x17ed20[_0x15e043];if(_['isUndefined'](_0x305d52[_0xbb10('0x25')][_0x2a4278['id']])){_0x305d52[_0xbb10('0x25')][_0x2a4278['id']]=new FaxAccount(_0x2a4278);}else{_0x305d52[_0xbb10('0x3e')](_0x305d52[_0xbb10('0x25')][_0x2a4278['id']],_0x2a4278);}}}return _0x305d52[_0xbb10('0x25')];};};Realtime['prototype'][_0xbb10('0x65')]=function(){var _0x332fbe=this;return function(_0x3b4d0b){if(_0x3b4d0b){freeIsNotKey(_0x3b4d0b,_0x332fbe[_0xbb10('0x4f')],_0xbb10('0x29'));for(var _0x379d49=0x0,_0x546db5={};_0x379d49<_0x3b4d0b[_0xbb10('0x41')];_0x379d49+=0x1){_0x546db5=_0x3b4d0b[_0x379d49];if(_[_0xbb10('0x43')](_0x332fbe['voiceQueues'][_0x546db5[_0xbb10('0x29')]])){_0x332fbe['voiceQueues'][_0x546db5[_0xbb10('0x29')]]=new VoiceQueue(_0x546db5);}else{_0x332fbe[_0xbb10('0x3e')](_0x332fbe[_0xbb10('0x4f')][_0x546db5[_0xbb10('0x29')]],_0x546db5);}}}return _0x332fbe[_0xbb10('0x4f')];};};module['exports']=Realtime;