server/services/ami/report/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6650=['prototype','realtime','xdr','disabled','custom:voiceQueueReport','bind','custom:voiceCallReport','voiceCallReport','custom:voiceAgentReport','voiceAgentReport','blindtransfer','blindTransfer','attendedtransfer','attendedTransfer','findAgent','find','accountcode','name','isNil','interface','format','SIP/%s','voiceQueueReport','length','connectedlinenum','assigned','queuecallercompleteAt','queuecallerexit','queuecallerexitAt','YYYY-MM-DD\x20HH:mm:ss','create','match','getAgentByInternal','keys','getCallType','channel','calleridnum','internal','destination','type','dialer','lastapplication','queue','lastdata','context','from-voip-provider','from-sip','originatecalleridnum','destinationchannel','calleridpreview','disposition','ANSWERED','calleridname','transfers','linkedid','transfereelinkedid','uniqueid','UserId','split','membername','monitor','monitors','filename','connectedlinename','exten','xcally-motion-dialer','isArray','forEach','voiceDialReport','Local','substring','indexOf','mobile','phone','lastIndexOf','transfererlinkedid','exports','lodash','moment','util','../rpc/voiceAgentReport','../rpc/voiceDialReport','../rpc/memberReport','../rpc/voiceQueueReport','../rpc/voiceRecording','../rpc/voiceTransferReport','./voiceCallReport','./voiceAgentReport','./userReport','agents','telephones'];(function(_0x5070f9,_0x8f65c8){var _0x20b57a=function(_0x11000d){while(--_0x11000d){_0x5070f9['push'](_0x5070f9['shift']());}};_0x20b57a(++_0x8f65c8);}(_0x6650,0x1b9));var _0x0665=function(_0x1fb638,_0x3588f5){_0x1fb638=_0x1fb638-0x0;var _0x5c24fd=_0x6650[_0x1fb638];return _0x5c24fd;};'use strict';var _=require(_0x0665('0x0'));var moment=require(_0x0665('0x1'));var util=require(_0x0665('0x2'));var config=require('../../../config/environment');var ami=require('../ami');var RpcVoiceAgentReport=require(_0x0665('0x3'));var RpcVoiceCallReport=require('../rpc/voiceCallReport');var RpcVoiceDialReport=require(_0x0665('0x4'));var RpcMemberReport=require(_0x0665('0x5'));var RpcVoiceQueueReport=require(_0x0665('0x6'));var RpcVoiceRecording=require(_0x0665('0x7'));var RpcVoiceTransferReport=require(_0x0665('0x8'));var VoiceQueueReport=require('./voiceQueueReport');var VoiceCallReport=require(_0x0665('0x9'));var VoiceAgentReport=require(_0x0665('0xa'));var VoiceDialReport=require('./voiceDialReport');var UserReport=require(_0x0665('0xb'));function Report(_0x5a48d7){this['realtime']=_0x5a48d7;this['agents']=_0x5a48d7[_0x0665('0xc')];this[_0x0665('0xd')]=_0x5a48d7[_0x0665('0xd')];}Report[_0x0665('0xe')]['sync']=function(_0x219b22){var _0x5d3bbd=new VoiceQueueReport(this[_0x0665('0xf')]);var _0xc6d0ae=new VoiceAgentReport(this[_0x0665('0xf')]);var _0x232d25=new VoiceDialReport(this['realtime']);var _0x5dc48c=new VoiceCallReport(this[_0x0665('0xf')]);var _0x223d3c=new UserReport(this['realtime']);if(config[_0x0665('0x10')]&&config['xdr'][_0x0665('0x11')]){ami['on'](_0x0665('0x12'),this['voiceQueueReport'][_0x0665('0x13')](this));ami['on'](_0x0665('0x14'),this[_0x0665('0x15')][_0x0665('0x13')](this));ami['on'](_0x0665('0x16'),this[_0x0665('0x17')][_0x0665('0x13')](this));ami['on']('custom:voiceDialReport',this['voiceDialReport'][_0x0665('0x13')](this));ami['on'](_0x0665('0x18'),this[_0x0665('0x19')][_0x0665('0x13')](this));ami['on'](_0x0665('0x1a'),this[_0x0665('0x1b')]['bind'](this));}};Report[_0x0665('0xe')][_0x0665('0x1c')]=function(_0x132970){var _0x3f5d30;_0x3f5d30=_[_0x0665('0x1d')](this[_0x0665('0xc')],function(_0x4fcc5b){return _0x4fcc5b[_0x0665('0x1e')]==_0x132970||_0x4fcc5b[_0x0665('0x1f')]==_0x132970;});if(_[_0x0665('0x20')](_0x3f5d30)){var _0x720c90=_[_0x0665('0x1d')](this[_0x0665('0xd')],function(_0x513064){return _0x513064[_0x0665('0x1e')]==_0x132970||_0x513064[_0x0665('0x1f')]==_0x132970;});if(_0x720c90){_0x3f5d30=_[_0x0665('0x1d')](this[_0x0665('0xc')],function(_0x337a7b){return _0x337a7b[_0x0665('0x21')]==util[_0x0665('0x22')](_0x0665('0x23'),_0x720c90[_0x0665('0x1f')]);});}}return _0x3f5d30;};Report[_0x0665('0xe')][_0x0665('0x24')]=function(_0xacb63e){for(var _0x50d4d6=0x0;_0x50d4d6<_0xacb63e[_0x0665('0x25')];_0x50d4d6+=0x1){var _0x4a0c84=this['findAgent'](_0xacb63e[_0x50d4d6][_0x0665('0x26')]);if(_0x4a0c84){_0xacb63e[_0x50d4d6][_0x0665('0x1e')]=_0x4a0c84[_0x0665('0x1e')];_0xacb63e[_0x50d4d6][_0x0665('0x27')]=!![];_0xacb63e[_0x50d4d6]['lastAssignedTo']=_0x4a0c84[_0x0665('0x1f')];_0xacb63e[_0x50d4d6][_0x0665('0x21')]=_[_0x0665('0x20')](_0x4a0c84[_0x0665('0x21')])?util['format'](_0x0665('0x23'),_0x4a0c84['name']):_0x4a0c84[_0x0665('0x21')];if(_0xacb63e[_0x50d4d6]['queuecallercomplete']){_0xacb63e[_0x50d4d6][_0x0665('0x28')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');}if(_0xacb63e[_0x50d4d6][_0x0665('0x29')]){_0xacb63e[_0x50d4d6][_0x0665('0x2a')]=moment()[_0x0665('0x22')](_0x0665('0x2b'));}RpcMemberReport[_0x0665('0x24')](_0xacb63e[_0x50d4d6]);}RpcVoiceQueueReport[_0x0665('0x2c')](_0xacb63e[_0x50d4d6]);}};function extractCalleridNumber(_0x487ef1){var _0xaeb84d=_0x487ef1[_0x0665('0x2d')](/<(.*?)>/);return _0xaeb84d?_0xaeb84d[0x1]:_0x487ef1;}Report[_0x0665('0xe')][_0x0665('0x2e')]=function(_0x142146){for(var _0x28ffbd=0x0;_0x28ffbd<Object[_0x0665('0x2f')](this[_0x0665('0xc')])[_0x0665('0x25')];_0x28ffbd++){var _0x57ce67=Object[_0x0665('0x2f')](this[_0x0665('0xc')])[_0x28ffbd];var _0x4a2fb0=this[_0x0665('0xc')][_0x57ce67];if(_0x4a2fb0[_0x0665('0x1e')]===Number(_0x142146))return _0x4a2fb0;}return null;};Report['prototype'][_0x0665('0x30')]=function(_0xa2c2ee){var _0x33a5fc=_0xa2c2ee[_0x0665('0x31')]['split']('-')[0x0];var _0x1b9e3b=this[_0x0665('0xc')][_0x33a5fc];if(!_0x1b9e3b)_0x1b9e3b=this[_0x0665('0x2e')](_0xa2c2ee[_0x0665('0x32')]);return!_0x1b9e3b?'outbound':_0x0665('0x33');};Report['prototype'][_0x0665('0x15')]=function(_0x200885){_0x200885['destination']=_0x200885[_0x0665('0x34')]||_0x200885['exten'];if(_0x200885[_0x0665('0x35')]==_0x0665('0x36')){_0x200885[_0x0665('0x37')]=_0x0665('0x38');_0x200885[_0x0665('0x39')]=_0x200885[_0x0665('0x38')];if(_0x200885[_0x0665('0x3a')]==_0x0665('0x3b')){_0x200885[_0x0665('0x1e')]='';_0x200885[_0x0665('0x34')]=extractCalleridNumber(_0x200885['callerid']);}else if(_0x200885[_0x0665('0x3a')]==_0x0665('0x3c')){if(_0x200885[_0x0665('0x34')]=='xcally-motion-preview'){_0x200885[_0x0665('0x34')]=extractCalleridNumber(_0x200885['calleridpreview']);_0x200885[_0x0665('0x32')]=_0x200885[_0x0665('0x3d')];_0x200885['destinationchannel']=[_0x200885['channel'],_0x200885[_0x0665('0x31')]=_0x200885[_0x0665('0x3e')]][0x0];_0x200885['callerid']=_0x200885[_0x0665('0x3f')];}else{_0x200885[_0x0665('0x34')]=_0x200885[_0x0665('0x32')];_0x200885[_0x0665('0x32')]=_0x200885['originatecalleridnum'];if(_0x200885[_0x0665('0x40')]==_0x0665('0x41')){_0x200885[_0x0665('0x1e')]=_0x200885[_0x0665('0x26')];}else{_0x200885[_0x0665('0x1e')]='';}}}}else{_0x200885['callerid']=util[_0x0665('0x22')]('\x22%s\x22\x20<%s>',_0x200885[_0x0665('0x42')],_0x200885[_0x0665('0x32')]);}if(RpcVoiceTransferReport[_0x0665('0x43')][_0x200885[_0x0665('0x44')]]){var _0x4bab7e=RpcVoiceTransferReport[_0x0665('0x43')][_0x200885['linkedid']];_0x4bab7e[_0x0665('0x45')]=_0x200885[_0x0665('0x46')];RpcVoiceTransferReport['blindTransfer'](_0x4bab7e);delete RpcVoiceTransferReport['transfers'][_0x200885[_0x0665('0x44')]];}if(_[_0x0665('0x20')](_0x200885['type'])){_0x200885[_0x0665('0x35')]=this[_0x0665('0x30')](_0x200885);}if(_[_0x0665('0x20')](_0x200885[_0x0665('0x47')])){var _0x513b8f=_0x200885[_0x0665('0x31')][_0x0665('0x48')]('-')[0x0];var _0x3bc9f7=this[_0x0665('0xc')][_0x513b8f];if(!_0x3bc9f7)_0x3bc9f7=this[_0x0665('0x2e')](_0x200885[_0x0665('0x1e')]);if(_0x3bc9f7){_0x200885['UserId']=_0x3bc9f7['id'];_0x200885[_0x0665('0x49')]=_0x3bc9f7[_0x0665('0x1f')];}}RpcVoiceCallReport[_0x0665('0x2c')](_0x200885);if(_0x200885[_0x0665('0x4a')]){for(var _0x591b8b=0x0;_0x591b8b<_0x200885[_0x0665('0x4b')][_0x0665('0x25')];_0x591b8b+=0x1){_0x200885['monitorFilename']=_0x200885['monitors'][_0x591b8b][_0x0665('0x4c')];_0x200885['createdAt']=_0x200885[_0x0665('0x4b')][_0x591b8b]['createdAt'];if(_0x200885['exten']=='xcally-motion-preview'){_0x200885[_0x0665('0x32')]=_0x200885['connectedlinenum'];_0x200885['calleridname']=_0x200885[_0x0665('0x4d')];_0x200885['connectedlinenum']=_0x200885[_0x0665('0x1e')];_0x200885[_0x0665('0x4d')]=_0x200885[_0x0665('0x49')];_0x200885[_0x0665('0x4e')]=_0x200885['originatecalleridnum'];}else if(_0x200885[_0x0665('0x4e')]==_0x0665('0x4f')){_0x200885[_0x0665('0x32')]=_0x200885[_0x0665('0x34')];_0x200885[_0x0665('0x4e')]=_0x200885[_0x0665('0x3d')];}RpcVoiceRecording[_0x0665('0x2c')](_0x200885);}}};Report['prototype'][_0x0665('0x17')]=function(_0x3e10df){if(_[_0x0665('0x50')](_0x3e10df)){_0x3e10df[_0x0665('0x51')](function(_0x16f541){RpcVoiceAgentReport['create'](_0x16f541);});}else{RpcVoiceAgentReport[_0x0665('0x2c')](_0x3e10df);}};Report['prototype'][_0x0665('0x52')]=function(_0x196506){RpcVoiceDialReport[_0x0665('0x2c')](_0x196506);var _0x20aaab;var _0x1a24b3;var _0x1633ca=_0x196506[_0x0665('0x31')];if(_['startsWith'](_0x1633ca,_0x0665('0x53'))){_0x1a24b3=_0x1633ca[_0x0665('0x54')](_0x1633ca[_0x0665('0x55')]('/')+0x1,_0x1633ca[_0x0665('0x55')]('@'));_0x20aaab=_[_0x0665('0x1d')](this['agents'],function(_0x56625f){return _0x56625f[_0x0665('0x56')]==_0x1a24b3||_0x56625f[_0x0665('0x57')]==_0x1a24b3||_0x56625f[_0x0665('0x1e')]==_0x1a24b3;});}else{_0x1a24b3=_0x1633ca[_0x0665('0x54')](_0x1633ca[_0x0665('0x55')]('/')+0x1,_0x1633ca[_0x0665('0x58')]('-'));_0x20aaab=this[_0x0665('0x1c')](_0x1a24b3);}if(_0x20aaab){_0x196506[_0x0665('0x21')]=_['isNil'](_0x20aaab[_0x0665('0x21')])?util['format']('SIP/%s',_0x20aaab['name']):_0x20aaab[_0x0665('0x21')];_0x196506[_0x0665('0x49')]=_0x20aaab[_0x0665('0x1f')];_0x196506[_0x0665('0x1e')]=_0x20aaab[_0x0665('0x1e')];RpcMemberReport[_0x0665('0x52')](_0x196506);}};Report[_0x0665('0xe')][_0x0665('0x19')]=function(_0x33b46b){RpcVoiceTransferReport[_0x0665('0x43')][_0x33b46b[_0x0665('0x59')]]=_0x33b46b;};Report[_0x0665('0xe')][_0x0665('0x1b')]=function(_0x9bdf4){RpcVoiceTransferReport['attendedTransfer'](_0x9bdf4);};module[_0x0665('0x5a')]=Report;