server/services/ami/report/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x7a73=['blindtransfer','attendedtransfer','prototype','findAgent','find','name','isNil','interface','SIP/%s','length','connectedlinenum','accountcode','lastAssignedTo','format','queuecallercomplete','YYYY-MM-DD\x20HH:mm:ss','queuecallerexitAt','create','match','destination','dialer','lastapplication','queue','context','from-voip-provider','xcally-motion-preview','calleridnum','destinationchannel','channel','callerid','originatecalleridnum','disposition','ANSWERED','\x22%s\x22\x20<%s>','calleridname','transfers','linkedid','transfereelinkedid','uniqueid','blindTransfer','monitors','monitorFilename','filename','createdAt','exten','connectedlinename','membername','xcally-motion-dialer','voiceAgentReport','isArray','forEach','Local','indexOf','mobile','substring','lastIndexOf','transfererlinkedid','attendedTransfer','exports','lodash','moment','util','../../../config/environment','../ami','../rpc/voiceAgentReport','../rpc/voiceCallReport','../rpc/voiceDialReport','../rpc/memberReport','../rpc/voiceQueueReport','../rpc/voiceRecording','./voiceQueueReport','./voiceCallReport','./voiceAgentReport','./voiceDialReport','realtime','agents','telephones','sync','xdr','disabled','custom:voiceQueueReport','voiceQueueReport','bind','custom:voiceCallReport','voiceCallReport','custom:voiceAgentReport','custom:voiceDialReport','voiceDialReport'];(function(_0x42cee9,_0x511776){var _0x16f48a=function(_0x1b1be0){while(--_0x1b1be0){_0x42cee9['push'](_0x42cee9['shift']());}};_0x16f48a(++_0x511776);}(_0x7a73,0x1f3));var _0x37a7=function(_0x46c6d6,_0x5dcc95){_0x46c6d6=_0x46c6d6-0x0;var _0x474200=_0x7a73[_0x46c6d6];return _0x474200;};'use strict';var _=require(_0x37a7('0x0'));var moment=require(_0x37a7('0x1'));var util=require(_0x37a7('0x2'));var config=require(_0x37a7('0x3'));var ami=require(_0x37a7('0x4'));var RpcVoiceAgentReport=require(_0x37a7('0x5'));var RpcVoiceCallReport=require(_0x37a7('0x6'));var RpcVoiceDialReport=require(_0x37a7('0x7'));var RpcMemberReport=require(_0x37a7('0x8'));var RpcVoiceQueueReport=require(_0x37a7('0x9'));var RpcVoiceRecording=require(_0x37a7('0xa'));var RpcVoiceTransferReport=require('../rpc/voiceTransferReport');var VoiceQueueReport=require(_0x37a7('0xb'));var VoiceCallReport=require(_0x37a7('0xc'));var VoiceAgentReport=require(_0x37a7('0xd'));var VoiceDialReport=require(_0x37a7('0xe'));var UserReport=require('./userReport');function Report(_0xba5975){this[_0x37a7('0xf')]=_0xba5975;this['agents']=_0xba5975[_0x37a7('0x10')];this[_0x37a7('0x11')]=_0xba5975[_0x37a7('0x11')];}Report['prototype'][_0x37a7('0x12')]=function(_0xf15472){var _0x550656=new VoiceQueueReport(this[_0x37a7('0xf')]);var _0x3afefb=new VoiceAgentReport(this[_0x37a7('0xf')]);var _0x426492=new VoiceDialReport(this['realtime']);var _0x1b3d8=new VoiceCallReport(this[_0x37a7('0xf')]);var _0x285df9=new UserReport(this[_0x37a7('0xf')]);if(config[_0x37a7('0x13')]&&config[_0x37a7('0x13')][_0x37a7('0x14')]){ami['on'](_0x37a7('0x15'),this[_0x37a7('0x16')][_0x37a7('0x17')](this));ami['on'](_0x37a7('0x18'),this[_0x37a7('0x19')][_0x37a7('0x17')](this));ami['on'](_0x37a7('0x1a'),this['voiceAgentReport'][_0x37a7('0x17')](this));ami['on'](_0x37a7('0x1b'),this[_0x37a7('0x1c')][_0x37a7('0x17')](this));ami['on'](_0x37a7('0x1d'),this['blindTransfer']['bind'](this));ami['on'](_0x37a7('0x1e'),this['attendedTransfer']['bind'](this));}};Report[_0x37a7('0x1f')][_0x37a7('0x20')]=function(_0x35a765){var _0x536c69;_0x536c69=_[_0x37a7('0x21')](this[_0x37a7('0x10')],function(_0x298652){return _0x298652['accountcode']==_0x35a765||_0x298652[_0x37a7('0x22')]==_0x35a765;});if(_[_0x37a7('0x23')](_0x536c69)){var _0x4187d0=_[_0x37a7('0x21')](this['telephones'],function(_0x5a4839){return _0x5a4839['accountcode']==_0x35a765||_0x5a4839[_0x37a7('0x22')]==_0x35a765;});if(_0x4187d0){_0x536c69=_['find'](this[_0x37a7('0x10')],function(_0x35273d){return _0x35273d[_0x37a7('0x24')]==util['format'](_0x37a7('0x25'),_0x4187d0[_0x37a7('0x22')]);});}}return _0x536c69;};Report[_0x37a7('0x1f')]['voiceQueueReport']=function(_0x4b7c75){for(var _0x95d09e=0x0;_0x95d09e<_0x4b7c75[_0x37a7('0x26')];_0x95d09e+=0x1){var _0x145b55=this[_0x37a7('0x20')](_0x4b7c75[_0x95d09e][_0x37a7('0x27')]);if(_0x145b55){_0x4b7c75[_0x95d09e][_0x37a7('0x28')]=_0x145b55[_0x37a7('0x28')];_0x4b7c75[_0x95d09e]['assigned']=!![];_0x4b7c75[_0x95d09e][_0x37a7('0x29')]=_0x145b55[_0x37a7('0x22')];_0x4b7c75[_0x95d09e][_0x37a7('0x24')]=_[_0x37a7('0x23')](_0x145b55['interface'])?util[_0x37a7('0x2a')](_0x37a7('0x25'),_0x145b55[_0x37a7('0x22')]):_0x145b55['interface'];if(_0x4b7c75[_0x95d09e][_0x37a7('0x2b')]){_0x4b7c75[_0x95d09e]['queuecallercompleteAt']=moment()[_0x37a7('0x2a')](_0x37a7('0x2c'));}if(_0x4b7c75[_0x95d09e]['queuecallerexit']){_0x4b7c75[_0x95d09e][_0x37a7('0x2d')]=moment()[_0x37a7('0x2a')](_0x37a7('0x2c'));}RpcMemberReport[_0x37a7('0x16')](_0x4b7c75[_0x95d09e]);}RpcVoiceQueueReport[_0x37a7('0x2e')](_0x4b7c75[_0x95d09e]);}};function extractCalleridNumber(_0x4cee12){var _0x25b98e=_0x4cee12[_0x37a7('0x2f')](/<(.*?)>/);return _0x25b98e?_0x25b98e[0x1]:_0x4cee12;}Report[_0x37a7('0x1f')][_0x37a7('0x19')]=function(_0x598c95){_0x598c95[_0x37a7('0x30')]=_0x598c95[_0x37a7('0x30')]||_0x598c95['exten'];if(_0x598c95['type']==_0x37a7('0x31')){_0x598c95[_0x37a7('0x32')]=_0x37a7('0x33');_0x598c95['lastdata']=_0x598c95[_0x37a7('0x33')];if(_0x598c95[_0x37a7('0x34')]==_0x37a7('0x35')){_0x598c95[_0x37a7('0x28')]='';_0x598c95[_0x37a7('0x30')]=extractCalleridNumber(_0x598c95['callerid']);}else if(_0x598c95['context']=='from-sip'){if(_0x598c95['destination']==_0x37a7('0x36')){_0x598c95[_0x37a7('0x30')]=extractCalleridNumber(_0x598c95['calleridpreview']);_0x598c95[_0x37a7('0x37')]=_0x598c95['originatecalleridnum'];_0x598c95[_0x37a7('0x38')]=[_0x598c95[_0x37a7('0x39')],_0x598c95['channel']=_0x598c95[_0x37a7('0x38')]][0x0];_0x598c95[_0x37a7('0x3a')]=_0x598c95['calleridpreview'];}else{_0x598c95[_0x37a7('0x30')]=_0x598c95[_0x37a7('0x37')];_0x598c95['calleridnum']=_0x598c95[_0x37a7('0x3b')];if(_0x598c95[_0x37a7('0x3c')]==_0x37a7('0x3d')){_0x598c95[_0x37a7('0x28')]=_0x598c95[_0x37a7('0x27')];}else{_0x598c95[_0x37a7('0x28')]='';}}}}else{_0x598c95[_0x37a7('0x3a')]=util[_0x37a7('0x2a')](_0x37a7('0x3e'),_0x598c95[_0x37a7('0x3f')],_0x598c95[_0x37a7('0x37')]);}if(RpcVoiceTransferReport[_0x37a7('0x40')][_0x598c95[_0x37a7('0x41')]]){var _0x1fa89b=RpcVoiceTransferReport['transfers'][_0x598c95['linkedid']];_0x1fa89b[_0x37a7('0x42')]=_0x598c95[_0x37a7('0x43')];RpcVoiceTransferReport[_0x37a7('0x44')](_0x1fa89b);delete RpcVoiceTransferReport[_0x37a7('0x40')][_0x598c95[_0x37a7('0x41')]];}RpcVoiceCallReport[_0x37a7('0x2e')](_0x598c95);if(_0x598c95['monitor']){for(var _0x51b42f=0x0;_0x51b42f<_0x598c95[_0x37a7('0x45')]['length'];_0x51b42f+=0x1){_0x598c95[_0x37a7('0x46')]=_0x598c95[_0x37a7('0x45')][_0x51b42f][_0x37a7('0x47')];_0x598c95['createdAt']=_0x598c95['monitors'][_0x51b42f][_0x37a7('0x48')];if(_0x598c95[_0x37a7('0x49')]==_0x37a7('0x36')){_0x598c95[_0x37a7('0x37')]=_0x598c95[_0x37a7('0x27')];_0x598c95['calleridname']=_0x598c95[_0x37a7('0x4a')];_0x598c95['connectedlinenum']=_0x598c95[_0x37a7('0x28')];_0x598c95[_0x37a7('0x4a')]=_0x598c95[_0x37a7('0x4b')];_0x598c95[_0x37a7('0x49')]=_0x598c95[_0x37a7('0x3b')];}else if(_0x598c95[_0x37a7('0x49')]==_0x37a7('0x4c')){_0x598c95[_0x37a7('0x37')]=_0x598c95[_0x37a7('0x30')];_0x598c95[_0x37a7('0x49')]=_0x598c95[_0x37a7('0x3b')];}RpcVoiceRecording[_0x37a7('0x2e')](_0x598c95);}}};Report[_0x37a7('0x1f')][_0x37a7('0x4d')]=function(_0x317786){if(_[_0x37a7('0x4e')](_0x317786)){_0x317786[_0x37a7('0x4f')](function(_0x5324fc){RpcVoiceAgentReport['create'](_0x5324fc);});}else{RpcVoiceAgentReport['create'](_0x317786);}};Report[_0x37a7('0x1f')]['voiceDialReport']=function(_0x2411fc){RpcVoiceDialReport[_0x37a7('0x2e')](_0x2411fc);var _0x5083eb;var _0x3c5110;var _0x5861dd=_0x2411fc[_0x37a7('0x39')];if(_['startsWith'](_0x5861dd,_0x37a7('0x50'))){_0x3c5110=_0x5861dd['substring'](_0x5861dd[_0x37a7('0x51')]('/')+0x1,_0x5861dd[_0x37a7('0x51')]('@'));_0x5083eb=_[_0x37a7('0x21')](this[_0x37a7('0x10')],function(_0x11f317){return _0x11f317[_0x37a7('0x52')]==_0x3c5110||_0x11f317['phone']==_0x3c5110||_0x11f317[_0x37a7('0x28')]==_0x3c5110;});}else{_0x3c5110=_0x5861dd[_0x37a7('0x53')](_0x5861dd[_0x37a7('0x51')]('/')+0x1,_0x5861dd[_0x37a7('0x54')]('-'));_0x5083eb=this[_0x37a7('0x20')](_0x3c5110);}if(_0x5083eb){_0x2411fc['interface']=_['isNil'](_0x5083eb['interface'])?util[_0x37a7('0x2a')](_0x37a7('0x25'),_0x5083eb[_0x37a7('0x22')]):_0x5083eb[_0x37a7('0x24')];_0x2411fc[_0x37a7('0x4b')]=_0x5083eb['name'];_0x2411fc[_0x37a7('0x28')]=_0x5083eb[_0x37a7('0x28')];RpcMemberReport[_0x37a7('0x1c')](_0x2411fc);}};Report[_0x37a7('0x1f')][_0x37a7('0x44')]=function(_0x596ce6){RpcVoiceTransferReport[_0x37a7('0x40')][_0x596ce6[_0x37a7('0x55')]]=_0x596ce6;};Report[_0x37a7('0x1f')][_0x37a7('0x56')]=function(_0x2fea4e){RpcVoiceTransferReport[_0x37a7('0x56')](_0x2fea4e);};module[_0x37a7('0x57')]=Report;