server/services/ami/report/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8c92=['blindtransfer','blindTransfer','attendedtransfer','attendedTransfer','findAgent','accountcode','name','isNil','find','interface','format','voiceQueueReport','assigned','lastAssignedTo','queuecallercomplete','queuecallercompleteAt','YYYY-MM-DD\x20HH:mm:ss','queuecallerexitAt','create','match','keys','getCallType','channel','split','getAgentByInternal','outbound','destination','type','dialer','lastapplication','queue','lastdata','context','callerid','from-sip','xcally-motion-preview','calleridpreview','calleridnum','originatecalleridnum','destinationchannel','disposition','ANSWERED','connectedlinenum','transfers','linkedid','uniqueid','UserId','monitor','length','monitorFilename','monitors','filename','createdAt','calleridname','connectedlinename','membername','exten','xcally-motion-dialer','isArray','forEach','Local','substring','lastIndexOf','SIP/%s','voiceDialReport','transfererlinkedid','exports','lodash','moment','util','../../../config/environment','../ami','../rpc/voiceCallReport','../rpc/voiceDialReport','../rpc/voiceQueueReport','./voiceQueueReport','./voiceCallReport','./voiceAgentReport','./voiceDialReport','./userReport','realtime','agents','telephones','prototype','sync','xdr','bind','custom:voiceAgentReport','voiceAgentReport'];(function(_0x137d1d,_0x35c663){var _0x485108=function(_0x108a2a){while(--_0x108a2a){_0x137d1d['push'](_0x137d1d['shift']());}};_0x485108(++_0x35c663);}(_0x8c92,0x9c));var _0x28c9=function(_0x18fbdc,_0x56314b){_0x18fbdc=_0x18fbdc-0x0;var _0x1f3c6c=_0x8c92[_0x18fbdc];return _0x1f3c6c;};'use strict';var _=require(_0x28c9('0x0'));var moment=require(_0x28c9('0x1'));var util=require(_0x28c9('0x2'));var config=require(_0x28c9('0x3'));var ami=require(_0x28c9('0x4'));var RpcVoiceAgentReport=require('../rpc/voiceAgentReport');var RpcVoiceCallReport=require(_0x28c9('0x5'));var RpcVoiceDialReport=require(_0x28c9('0x6'));var RpcMemberReport=require('../rpc/memberReport');var RpcVoiceQueueReport=require(_0x28c9('0x7'));var RpcVoiceRecording=require('../rpc/voiceRecording');var RpcVoiceTransferReport=require('../rpc/voiceTransferReport');var VoiceQueueReport=require(_0x28c9('0x8'));var VoiceCallReport=require(_0x28c9('0x9'));var VoiceAgentReport=require(_0x28c9('0xa'));var VoiceDialReport=require(_0x28c9('0xb'));var UserReport=require(_0x28c9('0xc'));function Report(_0x4dda47){this[_0x28c9('0xd')]=_0x4dda47;this[_0x28c9('0xe')]=_0x4dda47[_0x28c9('0xe')];this['telephones']=_0x4dda47[_0x28c9('0xf')];}Report[_0x28c9('0x10')][_0x28c9('0x11')]=function(_0x1deb93){var _0x377b37=new VoiceQueueReport(this['realtime']);var _0x33bb6c=new VoiceAgentReport(this['realtime']);var _0x5c316d=new VoiceDialReport(this[_0x28c9('0xd')]);var _0x5c4e1c=new VoiceCallReport(this[_0x28c9('0xd')]);var _0x2a82d6=new UserReport(this[_0x28c9('0xd')]);if(config[_0x28c9('0x12')]&&config['xdr']['disabled']){ami['on']('custom:voiceQueueReport',this['voiceQueueReport'][_0x28c9('0x13')](this));ami['on']('custom:voiceCallReport',this['voiceCallReport'][_0x28c9('0x13')](this));ami['on'](_0x28c9('0x14'),this[_0x28c9('0x15')][_0x28c9('0x13')](this));ami['on']('custom:voiceDialReport',this['voiceDialReport'][_0x28c9('0x13')](this));ami['on'](_0x28c9('0x16'),this[_0x28c9('0x17')]['bind'](this));ami['on'](_0x28c9('0x18'),this[_0x28c9('0x19')][_0x28c9('0x13')](this));}};Report['prototype'][_0x28c9('0x1a')]=function(_0x18a7d7){var _0x170152;_0x170152=_['find'](this[_0x28c9('0xe')],function(_0x230a13){return _0x230a13[_0x28c9('0x1b')]==_0x18a7d7||_0x230a13[_0x28c9('0x1c')]==_0x18a7d7;});if(_[_0x28c9('0x1d')](_0x170152)){var _0x1786eb=_[_0x28c9('0x1e')](this[_0x28c9('0xf')],function(_0x51bdb5){return _0x51bdb5[_0x28c9('0x1b')]==_0x18a7d7||_0x51bdb5[_0x28c9('0x1c')]==_0x18a7d7;});if(_0x1786eb){_0x170152=_[_0x28c9('0x1e')](this[_0x28c9('0xe')],function(_0x48e46e){return _0x48e46e[_0x28c9('0x1f')]==util[_0x28c9('0x20')]('SIP/%s',_0x1786eb[_0x28c9('0x1c')]);});}}return _0x170152;};Report['prototype'][_0x28c9('0x21')]=function(_0x4a68e7){for(var _0x2e29e0=0x0;_0x2e29e0<_0x4a68e7['length'];_0x2e29e0+=0x1){var _0x5aaf09=this[_0x28c9('0x1a')](_0x4a68e7[_0x2e29e0]['connectedlinenum']);if(_0x5aaf09){_0x4a68e7[_0x2e29e0][_0x28c9('0x1b')]=_0x5aaf09[_0x28c9('0x1b')];_0x4a68e7[_0x2e29e0][_0x28c9('0x22')]=!![];_0x4a68e7[_0x2e29e0][_0x28c9('0x23')]=_0x5aaf09['name'];_0x4a68e7[_0x2e29e0][_0x28c9('0x1f')]=_[_0x28c9('0x1d')](_0x5aaf09[_0x28c9('0x1f')])?util[_0x28c9('0x20')]('SIP/%s',_0x5aaf09['name']):_0x5aaf09[_0x28c9('0x1f')];if(_0x4a68e7[_0x2e29e0][_0x28c9('0x24')]){_0x4a68e7[_0x2e29e0][_0x28c9('0x25')]=moment()[_0x28c9('0x20')](_0x28c9('0x26'));}if(_0x4a68e7[_0x2e29e0]['queuecallerexit']){_0x4a68e7[_0x2e29e0][_0x28c9('0x27')]=moment()['format'](_0x28c9('0x26'));}RpcMemberReport['voiceQueueReport'](_0x4a68e7[_0x2e29e0]);}RpcVoiceQueueReport[_0x28c9('0x28')](_0x4a68e7[_0x2e29e0]);}};function extractCalleridNumber(_0x4ab15b){var _0x5a2ec2=_0x4ab15b[_0x28c9('0x29')](/<(.*?)>/);return _0x5a2ec2?_0x5a2ec2[0x1]:_0x4ab15b;}Report[_0x28c9('0x10')]['getAgentByInternal']=function(_0x3b9207){for(var _0x805b8c=0x0;_0x805b8c<Object[_0x28c9('0x2a')](this['agents'])['length'];_0x805b8c++){var _0x4aff9f=Object[_0x28c9('0x2a')](this[_0x28c9('0xe')])[_0x805b8c];var _0x3e2f89=this[_0x28c9('0xe')][_0x4aff9f];if(_0x3e2f89[_0x28c9('0x1b')]===Number(_0x3b9207))return _0x3e2f89;}return null;};Report['prototype'][_0x28c9('0x2b')]=function(_0x4bbe07){var _0x2655a7=_0x4bbe07[_0x28c9('0x2c')][_0x28c9('0x2d')]('-')[0x0];var _0xce81c0=this[_0x28c9('0xe')][_0x2655a7];if(!_0xce81c0)_0xce81c0=this[_0x28c9('0x2e')](_0x4bbe07['calleridnum']);return!_0xce81c0?_0x28c9('0x2f'):'internal';};Report['prototype']['voiceCallReport']=function(_0x46e8b7){_0x46e8b7[_0x28c9('0x30')]=_0x46e8b7[_0x28c9('0x30')]||_0x46e8b7['exten'];if(_0x46e8b7[_0x28c9('0x31')]==_0x28c9('0x32')){_0x46e8b7[_0x28c9('0x33')]=_0x28c9('0x34');_0x46e8b7[_0x28c9('0x35')]=_0x46e8b7[_0x28c9('0x34')];if(_0x46e8b7[_0x28c9('0x36')]=='from-voip-provider'){_0x46e8b7[_0x28c9('0x1b')]='';_0x46e8b7[_0x28c9('0x30')]=extractCalleridNumber(_0x46e8b7[_0x28c9('0x37')]);}else if(_0x46e8b7['context']==_0x28c9('0x38')){if(_0x46e8b7[_0x28c9('0x30')]==_0x28c9('0x39')){_0x46e8b7[_0x28c9('0x30')]=extractCalleridNumber(_0x46e8b7[_0x28c9('0x3a')]);_0x46e8b7[_0x28c9('0x3b')]=_0x46e8b7[_0x28c9('0x3c')];_0x46e8b7[_0x28c9('0x3d')]=[_0x46e8b7[_0x28c9('0x2c')],_0x46e8b7[_0x28c9('0x2c')]=_0x46e8b7[_0x28c9('0x3d')]][0x0];_0x46e8b7[_0x28c9('0x37')]=_0x46e8b7['calleridpreview'];}else{_0x46e8b7[_0x28c9('0x30')]=_0x46e8b7[_0x28c9('0x3b')];_0x46e8b7[_0x28c9('0x3b')]=_0x46e8b7['originatecalleridnum'];if(_0x46e8b7[_0x28c9('0x3e')]==_0x28c9('0x3f')){_0x46e8b7[_0x28c9('0x1b')]=_0x46e8b7[_0x28c9('0x40')];}else{_0x46e8b7[_0x28c9('0x1b')]='';}}}}else{_0x46e8b7[_0x28c9('0x37')]=util[_0x28c9('0x20')]('\x22%s\x22\x20<%s>',_0x46e8b7['calleridname'],_0x46e8b7[_0x28c9('0x3b')]);}if(RpcVoiceTransferReport[_0x28c9('0x41')][_0x46e8b7[_0x28c9('0x42')]]){var _0x2cbc0f=RpcVoiceTransferReport['transfers'][_0x46e8b7[_0x28c9('0x42')]];_0x2cbc0f['transfereelinkedid']=_0x46e8b7[_0x28c9('0x43')];RpcVoiceTransferReport[_0x28c9('0x17')](_0x2cbc0f);delete RpcVoiceTransferReport[_0x28c9('0x41')][_0x46e8b7['linkedid']];}if(_[_0x28c9('0x1d')](_0x46e8b7[_0x28c9('0x31')])){_0x46e8b7['type']=this[_0x28c9('0x2b')](_0x46e8b7);}if(_[_0x28c9('0x1d')](_0x46e8b7['UserId'])){var _0x47e936=_0x46e8b7['channel'][_0x28c9('0x2d')]('-')[0x0];var _0x41259f=this[_0x28c9('0xe')][_0x47e936];if(!_0x41259f)_0x41259f=this[_0x28c9('0x2e')](_0x46e8b7[_0x28c9('0x1b')]);if(_0x41259f){_0x46e8b7[_0x28c9('0x44')]=_0x41259f['id'];_0x46e8b7['membername']=_0x41259f[_0x28c9('0x1c')];}}RpcVoiceCallReport[_0x28c9('0x28')](_0x46e8b7);if(_0x46e8b7[_0x28c9('0x45')]){for(var _0x11e418=0x0;_0x11e418<_0x46e8b7['monitors'][_0x28c9('0x46')];_0x11e418+=0x1){_0x46e8b7[_0x28c9('0x47')]=_0x46e8b7[_0x28c9('0x48')][_0x11e418][_0x28c9('0x49')];_0x46e8b7[_0x28c9('0x4a')]=_0x46e8b7['monitors'][_0x11e418][_0x28c9('0x4a')];if(_0x46e8b7['exten']==_0x28c9('0x39')){_0x46e8b7[_0x28c9('0x3b')]=_0x46e8b7[_0x28c9('0x40')];_0x46e8b7[_0x28c9('0x4b')]=_0x46e8b7['connectedlinename'];_0x46e8b7[_0x28c9('0x40')]=_0x46e8b7[_0x28c9('0x1b')];_0x46e8b7[_0x28c9('0x4c')]=_0x46e8b7[_0x28c9('0x4d')];_0x46e8b7[_0x28c9('0x4e')]=_0x46e8b7['originatecalleridnum'];}else if(_0x46e8b7[_0x28c9('0x4e')]==_0x28c9('0x4f')){_0x46e8b7[_0x28c9('0x3b')]=_0x46e8b7[_0x28c9('0x30')];_0x46e8b7[_0x28c9('0x4e')]=_0x46e8b7['originatecalleridnum'];}RpcVoiceRecording[_0x28c9('0x28')](_0x46e8b7);}}};Report[_0x28c9('0x10')][_0x28c9('0x15')]=function(_0x9065a9){if(_[_0x28c9('0x50')](_0x9065a9)){_0x9065a9[_0x28c9('0x51')](function(_0x4ca5f1){RpcVoiceAgentReport['create'](_0x4ca5f1);});}else{RpcVoiceAgentReport[_0x28c9('0x28')](_0x9065a9);}};Report[_0x28c9('0x10')]['voiceDialReport']=function(_0x1f16ae){RpcVoiceDialReport[_0x28c9('0x28')](_0x1f16ae);var _0x4ecad1;var _0x21d4bc;var _0x37da0b=_0x1f16ae['channel'];if(_['startsWith'](_0x37da0b,_0x28c9('0x52'))){_0x21d4bc=_0x37da0b[_0x28c9('0x53')](_0x37da0b['indexOf']('/')+0x1,_0x37da0b['indexOf']('@'));_0x4ecad1=_[_0x28c9('0x1e')](this[_0x28c9('0xe')],function(_0x2b09d1){return _0x2b09d1['mobile']==_0x21d4bc||_0x2b09d1['phone']==_0x21d4bc||_0x2b09d1[_0x28c9('0x1b')]==_0x21d4bc;});}else{_0x21d4bc=_0x37da0b[_0x28c9('0x53')](_0x37da0b['indexOf']('/')+0x1,_0x37da0b[_0x28c9('0x54')]('-'));_0x4ecad1=this[_0x28c9('0x1a')](_0x21d4bc);}if(_0x4ecad1){_0x1f16ae[_0x28c9('0x1f')]=_['isNil'](_0x4ecad1['interface'])?util[_0x28c9('0x20')](_0x28c9('0x55'),_0x4ecad1['name']):_0x4ecad1[_0x28c9('0x1f')];_0x1f16ae[_0x28c9('0x4d')]=_0x4ecad1[_0x28c9('0x1c')];_0x1f16ae[_0x28c9('0x1b')]=_0x4ecad1[_0x28c9('0x1b')];RpcMemberReport[_0x28c9('0x56')](_0x1f16ae);}};Report[_0x28c9('0x10')][_0x28c9('0x17')]=function(_0x2adde0){RpcVoiceTransferReport['transfers'][_0x2adde0[_0x28c9('0x57')]]=_0x2adde0;};Report['prototype'][_0x28c9('0x19')]=function(_0x4192b1){RpcVoiceTransferReport['attendedTransfer'](_0x4192b1);};module[_0x28c9('0x58')]=Report;