server/services/ami/report/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x313d=['from-voip-provider','destination','from-sip','calleridpreview','calleridnum','destinationchannel','callerid','originatecalleridnum','disposition','ANSWERED','connectedlinenum','\x22%s\x22\x20<%s>','calleridname','transfers','linkedid','transfereelinkedid','uniqueid','blindTransfer','type','getCallType','UserId','split','monitor','monitors','monitorFilename','createdAt','xcally-motion-preview','connectedlinename','membername','xcally-motion-dialer','create','isArray','forEach','startsWith','substring','indexOf','mobile','phone','lastIndexOf','exports','lodash','moment','util','../../../config/environment','../ami','../rpc/voiceAgentReport','../rpc/voiceCallReport','../rpc/memberReport','../rpc/voiceQueueReport','../rpc/voiceTransferReport','./voiceQueueReport','./voiceAgentReport','./userReport','agents','telephones','prototype','sync','realtime','xdr','disabled','custom:voiceQueueReport','voiceQueueReport','bind','custom:voiceCallReport','voiceCallReport','custom:voiceAgentReport','custom:voiceDialReport','voiceDialReport','blindtransfer','attendedTransfer','findAgent','find','accountcode','name','isNil','interface','format','SIP/%s','length','lastAssignedTo','queuecallercomplete','queuecallercompleteAt','YYYY-MM-DD\x20HH:mm:ss','queuecallerexitAt','keys','channel','getAgentByInternal','outbound','internal','exten','dialer','lastdata','queue','context'];(function(_0x45783c,_0x49c56d){var _0x1161da=function(_0x3c5d41){while(--_0x3c5d41){_0x45783c['push'](_0x45783c['shift']());}};_0x1161da(++_0x49c56d);}(_0x313d,0x142));var _0xd313=function(_0x34121b,_0x2e0c91){_0x34121b=_0x34121b-0x0;var _0x6b0999=_0x313d[_0x34121b];return _0x6b0999;};'use strict';var _=require(_0xd313('0x0'));var moment=require(_0xd313('0x1'));var util=require(_0xd313('0x2'));var config=require(_0xd313('0x3'));var ami=require(_0xd313('0x4'));var RpcVoiceAgentReport=require(_0xd313('0x5'));var RpcVoiceCallReport=require(_0xd313('0x6'));var RpcVoiceDialReport=require('../rpc/voiceDialReport');var RpcMemberReport=require(_0xd313('0x7'));var RpcVoiceQueueReport=require(_0xd313('0x8'));var RpcVoiceRecording=require('../rpc/voiceRecording');var RpcVoiceTransferReport=require(_0xd313('0x9'));var VoiceQueueReport=require(_0xd313('0xa'));var VoiceCallReport=require('./voiceCallReport');var VoiceAgentReport=require(_0xd313('0xb'));var VoiceDialReport=require('./voiceDialReport');var UserReport=require(_0xd313('0xc'));function Report(_0x20c350){this['realtime']=_0x20c350;this[_0xd313('0xd')]=_0x20c350[_0xd313('0xd')];this[_0xd313('0xe')]=_0x20c350[_0xd313('0xe')];}Report[_0xd313('0xf')][_0xd313('0x10')]=function(_0x4fe540){var _0x580093=new VoiceQueueReport(this['realtime']);var _0x2d5d8d=new VoiceAgentReport(this[_0xd313('0x11')]);var _0x5dddf5=new VoiceDialReport(this['realtime']);var _0xecf18c=new VoiceCallReport(this['realtime']);var _0xd57209=new UserReport(this[_0xd313('0x11')]);if(config['xdr']&&config[_0xd313('0x12')][_0xd313('0x13')]){ami['on'](_0xd313('0x14'),this[_0xd313('0x15')][_0xd313('0x16')](this));ami['on'](_0xd313('0x17'),this[_0xd313('0x18')][_0xd313('0x16')](this));ami['on'](_0xd313('0x19'),this['voiceAgentReport'][_0xd313('0x16')](this));ami['on'](_0xd313('0x1a'),this[_0xd313('0x1b')]['bind'](this));ami['on'](_0xd313('0x1c'),this['blindTransfer'][_0xd313('0x16')](this));ami['on']('attendedtransfer',this[_0xd313('0x1d')][_0xd313('0x16')](this));}};Report[_0xd313('0xf')][_0xd313('0x1e')]=function(_0xddce01){var _0x8fb628;_0x8fb628=_[_0xd313('0x1f')](this[_0xd313('0xd')],function(_0x19e27f){return _0x19e27f[_0xd313('0x20')]==_0xddce01||_0x19e27f[_0xd313('0x21')]==_0xddce01;});if(_[_0xd313('0x22')](_0x8fb628)){var _0x546441=_['find'](this[_0xd313('0xe')],function(_0x37e924){return _0x37e924['accountcode']==_0xddce01||_0x37e924[_0xd313('0x21')]==_0xddce01;});if(_0x546441){_0x8fb628=_[_0xd313('0x1f')](this[_0xd313('0xd')],function(_0x1d861b){return _0x1d861b[_0xd313('0x23')]==util[_0xd313('0x24')](_0xd313('0x25'),_0x546441[_0xd313('0x21')]);});}}return _0x8fb628;};Report[_0xd313('0xf')][_0xd313('0x15')]=function(_0x53fa53){for(var _0x4795b3=0x0;_0x4795b3<_0x53fa53[_0xd313('0x26')];_0x4795b3+=0x1){var _0x19fc84=this[_0xd313('0x1e')](_0x53fa53[_0x4795b3]['connectedlinenum']);if(_0x19fc84){_0x53fa53[_0x4795b3][_0xd313('0x20')]=_0x19fc84[_0xd313('0x20')];_0x53fa53[_0x4795b3]['assigned']=!![];_0x53fa53[_0x4795b3][_0xd313('0x27')]=_0x19fc84['name'];_0x53fa53[_0x4795b3][_0xd313('0x23')]=_[_0xd313('0x22')](_0x19fc84[_0xd313('0x23')])?util['format'](_0xd313('0x25'),_0x19fc84[_0xd313('0x21')]):_0x19fc84['interface'];if(_0x53fa53[_0x4795b3][_0xd313('0x28')]){_0x53fa53[_0x4795b3][_0xd313('0x29')]=moment()[_0xd313('0x24')](_0xd313('0x2a'));}if(_0x53fa53[_0x4795b3]['queuecallerexit']){_0x53fa53[_0x4795b3][_0xd313('0x2b')]=moment()[_0xd313('0x24')](_0xd313('0x2a'));}RpcMemberReport['voiceQueueReport'](_0x53fa53[_0x4795b3]);}RpcVoiceQueueReport['create'](_0x53fa53[_0x4795b3]);}};function extractCalleridNumber(_0x4243df){var _0x4b3d55=_0x4243df['match'](/<(.*?)>/);return _0x4b3d55?_0x4b3d55[0x1]:_0x4243df;}Report[_0xd313('0xf')]['getAgentByInternal']=function(_0x170ade){for(var _0x37650c=0x0;_0x37650c<Object[_0xd313('0x2c')](this['agents'])['length'];_0x37650c++){var _0x250087=Object[_0xd313('0x2c')](this[_0xd313('0xd')])[_0x37650c];var _0x493131=this[_0xd313('0xd')][_0x250087];if(_0x493131['accountcode']===Number(_0x170ade))return _0x493131;}return null;};Report[_0xd313('0xf')]['getCallType']=function(_0xb808b7){var _0x5d6a9d=_0xb808b7[_0xd313('0x2d')]['split']('-')[0x0];var _0xbd992b=this[_0xd313('0xd')][_0x5d6a9d];if(!_0xbd992b)_0xbd992b=this[_0xd313('0x2e')](_0xb808b7['calleridnum']);return!_0xbd992b?_0xd313('0x2f'):_0xd313('0x30');};Report[_0xd313('0xf')][_0xd313('0x18')]=function(_0x3770ba){_0x3770ba['destination']=_0x3770ba['destination']||_0x3770ba[_0xd313('0x31')];if(_0x3770ba['type']==_0xd313('0x32')){_0x3770ba['lastapplication']='queue';_0x3770ba[_0xd313('0x33')]=_0x3770ba[_0xd313('0x34')];if(_0x3770ba[_0xd313('0x35')]==_0xd313('0x36')){_0x3770ba[_0xd313('0x20')]='';_0x3770ba[_0xd313('0x37')]=extractCalleridNumber(_0x3770ba['callerid']);}else if(_0x3770ba[_0xd313('0x35')]==_0xd313('0x38')){if(_0x3770ba[_0xd313('0x37')]=='xcally-motion-preview'){_0x3770ba[_0xd313('0x37')]=extractCalleridNumber(_0x3770ba[_0xd313('0x39')]);_0x3770ba[_0xd313('0x3a')]=_0x3770ba['originatecalleridnum'];_0x3770ba['destinationchannel']=[_0x3770ba[_0xd313('0x2d')],_0x3770ba[_0xd313('0x2d')]=_0x3770ba[_0xd313('0x3b')]][0x0];_0x3770ba[_0xd313('0x3c')]=_0x3770ba[_0xd313('0x39')];}else{_0x3770ba['destination']=_0x3770ba['calleridnum'];_0x3770ba[_0xd313('0x3a')]=_0x3770ba[_0xd313('0x3d')];if(_0x3770ba[_0xd313('0x3e')]==_0xd313('0x3f')){_0x3770ba[_0xd313('0x20')]=_0x3770ba[_0xd313('0x40')];}else{_0x3770ba[_0xd313('0x20')]='';}}}}else{_0x3770ba['callerid']=util[_0xd313('0x24')](_0xd313('0x41'),_0x3770ba[_0xd313('0x42')],_0x3770ba[_0xd313('0x3a')]);}if(RpcVoiceTransferReport[_0xd313('0x43')][_0x3770ba[_0xd313('0x44')]]){var _0x1374e9=RpcVoiceTransferReport['transfers'][_0x3770ba['linkedid']];_0x1374e9[_0xd313('0x45')]=_0x3770ba[_0xd313('0x46')];RpcVoiceTransferReport[_0xd313('0x47')](_0x1374e9);delete RpcVoiceTransferReport[_0xd313('0x43')][_0x3770ba[_0xd313('0x44')]];}if(_[_0xd313('0x22')](_0x3770ba[_0xd313('0x48')])){_0x3770ba['type']=this[_0xd313('0x49')](_0x3770ba);}if(_[_0xd313('0x22')](_0x3770ba[_0xd313('0x4a')])){var _0x516483=_0x3770ba[_0xd313('0x2d')][_0xd313('0x4b')]('-')[0x0];var _0x59a154=this[_0xd313('0xd')][_0x516483];if(!_0x59a154)_0x59a154=this[_0xd313('0x2e')](_0x3770ba['accountcode']);if(_0x59a154){_0x3770ba[_0xd313('0x4a')]=_0x59a154['id'];_0x3770ba['membername']=_0x59a154[_0xd313('0x21')];}}RpcVoiceCallReport['create'](_0x3770ba);if(_0x3770ba[_0xd313('0x4c')]){for(var _0x1b4539=0x0;_0x1b4539<_0x3770ba[_0xd313('0x4d')]['length'];_0x1b4539+=0x1){_0x3770ba[_0xd313('0x4e')]=_0x3770ba[_0xd313('0x4d')][_0x1b4539]['filename'];_0x3770ba[_0xd313('0x4f')]=_0x3770ba['monitors'][_0x1b4539]['createdAt'];if(_0x3770ba[_0xd313('0x31')]==_0xd313('0x50')){_0x3770ba[_0xd313('0x3a')]=_0x3770ba[_0xd313('0x40')];_0x3770ba[_0xd313('0x42')]=_0x3770ba['connectedlinename'];_0x3770ba[_0xd313('0x40')]=_0x3770ba[_0xd313('0x20')];_0x3770ba[_0xd313('0x51')]=_0x3770ba[_0xd313('0x52')];_0x3770ba['exten']=_0x3770ba[_0xd313('0x3d')];}else if(_0x3770ba[_0xd313('0x31')]==_0xd313('0x53')){_0x3770ba[_0xd313('0x3a')]=_0x3770ba[_0xd313('0x37')];_0x3770ba[_0xd313('0x31')]=_0x3770ba[_0xd313('0x3d')];}RpcVoiceRecording[_0xd313('0x54')](_0x3770ba);}}};Report[_0xd313('0xf')]['voiceAgentReport']=function(_0x439b6a){if(_[_0xd313('0x55')](_0x439b6a)){_0x439b6a[_0xd313('0x56')](function(_0x31e9fb){RpcVoiceAgentReport[_0xd313('0x54')](_0x31e9fb);});}else{RpcVoiceAgentReport['create'](_0x439b6a);}};Report[_0xd313('0xf')][_0xd313('0x1b')]=function(_0x53d4b1){RpcVoiceDialReport['create'](_0x53d4b1);var _0x555129;var _0x4ee20a;var _0x582bee=_0x53d4b1[_0xd313('0x2d')];if(_[_0xd313('0x57')](_0x582bee,'Local')){_0x4ee20a=_0x582bee[_0xd313('0x58')](_0x582bee[_0xd313('0x59')]('/')+0x1,_0x582bee[_0xd313('0x59')]('@'));_0x555129=_[_0xd313('0x1f')](this[_0xd313('0xd')],function(_0x12fb80){return _0x12fb80[_0xd313('0x5a')]==_0x4ee20a||_0x12fb80[_0xd313('0x5b')]==_0x4ee20a||_0x12fb80[_0xd313('0x20')]==_0x4ee20a;});}else{_0x4ee20a=_0x582bee['substring'](_0x582bee[_0xd313('0x59')]('/')+0x1,_0x582bee[_0xd313('0x5c')]('-'));_0x555129=this[_0xd313('0x1e')](_0x4ee20a);}if(_0x555129){_0x53d4b1[_0xd313('0x23')]=_[_0xd313('0x22')](_0x555129['interface'])?util[_0xd313('0x24')](_0xd313('0x25'),_0x555129['name']):_0x555129[_0xd313('0x23')];_0x53d4b1[_0xd313('0x52')]=_0x555129['name'];_0x53d4b1['accountcode']=_0x555129[_0xd313('0x20')];RpcMemberReport[_0xd313('0x1b')](_0x53d4b1);}};Report['prototype']['blindTransfer']=function(_0x5b91d6){RpcVoiceTransferReport['transfers'][_0x5b91d6['transfererlinkedid']]=_0x5b91d6;};Report['prototype'][_0xd313('0x1d')]=function(_0x3d82bc){RpcVoiceTransferReport[_0xd313('0x1d')](_0x3d82bc);};module[_0xd313('0x5d')]=Report;