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_0x6b443e=function(_0x7f12dc){while(--_0x7f12dc){_0x553399['push'](_0x553399['shift']());}};_0x6b443e(++_0xf87181);}(_0x1741,0x17c));var _0x1174=function(_0x6a27db,_0x2731a7){_0x6a27db=_0x6a27db-0x0;var _0xd814f5=_0x1741[_0x6a27db];return _0xd814f5;};'use strict';var _=require(_0x1174('0x0'));var moment=require(_0x1174('0x1'));var util=require(_0x1174('0x2'));var Redis=require('ioredis');var config=require(_0x1174('0x3'));var logger=require(_0x1174('0x4'))(_0x1174('0x5'));var ami=require(_0x1174('0x6'));config['redis']=_[_0x1174('0x7')](config[_0x1174('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1174('0x8')]));function VoiceAgentReport(_0x80e036){this[_0x1174('0x9')]={};this[_0x1174('0xa')]=_0x80e036[_0x1174('0x9')];this['voiceQueues']=_0x80e036[_0x1174('0xb')];this[_0x1174('0xc')]=_0x80e036[_0x1174('0xc')];this[_0x1174('0xd')]={};ami['on'](_0x1174('0xe'),this[_0x1174('0xf')]['bind'](this));ami['on'](_0x1174('0x10'),this[_0x1174('0x11')][_0x1174('0x12')](this));ami['on'](_0x1174('0x13'),this[_0x1174('0x14')]['bind'](this));ami['on'](_0x1174('0x15'),this[_0x1174('0x16')][_0x1174('0x12')](this));ami['on'](_0x1174('0x17'),this[_0x1174('0x18')][_0x1174('0x12')](this));ami['on'](_0x1174('0x19'),this[_0x1174('0x1a')]['bind'](this));ami['on'](_0x1174('0x1b'),this['syncHangup'][_0x1174('0x12')](this));ami['on'](_0x1174('0x1c'),this[_0x1174('0x1d')][_0x1174('0x12')](this));ami['on'](_0x1174('0x1e'),this[_0x1174('0x1f')][_0x1174('0x12')](this));ami['on'](_0x1174('0x20'),this[_0x1174('0x21')][_0x1174('0x12')](this));ami['on']('blindtransfer',this[_0x1174('0x22')][_0x1174('0x12')](this));}VoiceAgentReport[_0x1174('0x23')]['emit']=function(_0x4223a8,_0x31e713,_0x445621){io['to'](_0x4223a8)[_0x1174('0x24')](_0x31e713,_0x445621);};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x25')]=function(_0x17b2bd){return _0x17b2bd!==null&&!_[_0x1174('0x26')](_0x17b2bd);};VoiceAgentReport[_0x1174('0x23')][_0x1174('0xf')]=function(_0x2a05f6){try{if(this['isNotNull'](_0x2a05f6)){logger[_0x1174('0x27')](_0x1174('0x28'),_0x2a05f6[_0x1174('0x29')],_0x2a05f6[_0x1174('0x2a')],_0x2a05f6[_0x1174('0x2b')]);logger[_0x1174('0x2c')](_0x1174('0x2d'),_0x2a05f6['uniqueid'],util[_0x1174('0x2e')](_0x2a05f6,{'showHidden':![],'depth':null}));if(_[_0x1174('0x26')](this['channels'][_0x2a05f6[_0x1174('0x29')]])){this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]]={};}if(_[_0x1174('0x26')](this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6['destuniqueid']])){this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]]={'agentcalledAt':moment()['format'](_0x1174('0x2f')),'lastevent':_0x1174('0x30'),'mandatoryDisposition':this[_0x1174('0xb')][_0x2a05f6[_0x1174('0x31')]]?this['voiceQueues'][_0x2a05f6[_0x1174('0x31')]][_0x1174('0x32')]||![]:![],'type':this[_0x1174('0xb')][_0x2a05f6[_0x1174('0x31')]]?this['voiceQueues'][_0x2a05f6[_0x1174('0x31')]]['type']||_0x1174('0x33'):_0x1174('0x33'),'variables':this['variables'][_0x2a05f6[_0x1174('0x29')]],'motionChannel':_0x1174('0x34')};}_[_0x1174('0x35')](this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]],_[_0x1174('0x36')](_0x2a05f6,[_0x1174('0x37'),_0x1174('0x38')]));logger[_0x1174('0x2c')](_0x1174('0x39'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));ami['emit'](_0x1174('0x3a'),this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]]);var _0x43456f={'id':this[_0x1174('0xc')][_0x2a05f6['interface']]['id'],'calleridnum':this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]][_0x1174('0x3b')],'queue':this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]][_0x1174('0x31')],'variables':this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6['destuniqueid']][_0x1174('0xd')]};logger['debug'](_0x1174('0x3c'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x43456f,{'showHidden':![],'depth':null}));this['emit'](util[_0x1174('0x3d')]('user:%s',_0x2a05f6[_0x1174('0x2a')]),_0x1174('0x3e'),_0x43456f);}}catch(_0x57cc72){logger['error'](_0x1174('0x3f'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x57cc72,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')]['syncAgentConnect']=function(_0x4227c4){try{if(this['isNotNull'](_0x4227c4)){if(this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]]){logger[_0x1174('0x2c')](_0x1174('0x40'),_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](_0x4227c4,{'showHidden':![],'depth':null}));for(var _0x1b199e in this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1174('0x41')](_0x1b199e)){if(_0x4227c4[_0x1174('0x2b')]===_0x1b199e){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x4227c4[_0x1174('0x29')],_0x4227c4[_0x1174('0x2a')],_0x4227c4[_0x1174('0x2b')]);this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['agentconnectAt']=moment()['format'](_0x1174('0x2f'));this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x42')]=_0x4227c4[_0x1174('0x42')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x43')]=_0x4227c4[_0x1174('0x43')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x44')]=_0x4227c4[_0x1174('0x44')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x45')]=_0x4227c4[_0x1174('0x45')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x46')]=_0x4227c4[_0x1174('0x46')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x47')]=_0x1174('0x48');if(this['voiceChannels'][this['channels'][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x29')]]){var _0x642f5f=this[_0x1174('0xa')][this['channels'][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x29')]]['routealias'];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x49')]=_0x642f5f;_0x4227c4[_0x1174('0x49')]=_0x642f5f;}_[_0x1174('0x35')](this['agents'][_0x4227c4[_0x1174('0x4a')]],_[_0x1174('0x4b')](_0x4227c4,['queue',_0x1174('0x4c'),_0x1174('0x49')]));logger[_0x1174('0x2c')](_0x1174('0x4d'),_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](this['channels'][_0x4227c4[_0x1174('0x29')]][_0x4227c4['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x4e'),this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x4227c4['destuniqueid']]);logger[_0x1174('0x2c')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x4227c4[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));this[_0x1174('0x24')](util[_0x1174('0x3d')](_0x1174('0x4f'),_0x4227c4[_0x1174('0x2a')]),_0x1174('0x50'),this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x4227c4[_0x1174('0x2b')]]);}else if(!this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['agentringnoanswer']&&!this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x17')]){logger[_0x1174('0x27')](_0x1174('0x51'),_0x4227c4['uniqueid'],this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x2a')],_0x1b199e);this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x13')]=!![];this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x52')]=moment()[_0x1174('0x3d')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['answeredelsewheredestinationuniqueid']=_0x4227c4['destuniqueid'];this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x53')]=_0x4227c4[_0x1174('0x2a')];this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['lastevent']=_0x1174('0x54');this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x55')]=_0x1174('0x54');logger['debug'](_0x1174('0x56'),_0x4227c4['uniqueid'],util['inspect'](this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x57'),this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]);}}}}}}catch(_0x53f525){logger['error'](_0x1174('0x58'),_0x4227c4['uniqueid'],util[_0x1174('0x2e')](_0x53f525,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x14')]=function(_0x41945c){try{if(this['isNotNull'](_0x41945c)){logger[_0x1174('0x2c')](_0x1174('0x59'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](_0x41945c,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]]&&this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]]){logger[_0x1174('0x27')](_0x1174('0x5a'),_0x41945c[_0x1174('0x29')],_0x41945c[_0x1174('0x2a')],_0x41945c[_0x1174('0x2b')]);this['channels'][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x13')]=!![];this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x52')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x47')]='rejected';this[_0x1174('0x9')][_0x41945c['uniqueid']][_0x41945c['destuniqueid']][_0x1174('0x55')]=_0x1174('0x5b');logger['debug'](_0x1174('0x5c'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x5d'),this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]]);}}}catch(_0x528395){logger[_0x1174('0x5e')](_0x1174('0x5f'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](_0x528395,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x16')]=function(_0x33c1ef){try{if(this['isNotNull'](_0x33c1ef)){logger[_0x1174('0x2c')](_0x1174('0x60'),_0x33c1ef[_0x1174('0x29')],util[_0x1174('0x2e')](_0x33c1ef,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]]){for(var _0x3ddf66 in this['channels'][_0x33c1ef[_0x1174('0x29')]]){if(this['channels'][_0x33c1ef['uniqueid']][_0x1174('0x41')](_0x3ddf66)&&!this[_0x1174('0x9')][_0x33c1ef['uniqueid']][_0x3ddf66][_0x1174('0x13')]&&!this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['agentcomplete']){logger[_0x1174('0x27')](_0x1174('0x61'),_0x33c1ef[_0x1174('0x29')],this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x2a')],_0x3ddf66);this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['agentringnoanswer']=!![];this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x52')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['lastevent']='abandoned';this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x55')]=_0x1174('0x62');logger[_0x1174('0x2c')](_0x1174('0x63'),_0x33c1ef['uniqueid'],util[_0x1174('0x2e')](this['channels'][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x64'),this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]);}}}}}catch(_0x6f2e59){logger['error'](_0x1174('0x65'),_0x33c1ef['uniqueid'],util[_0x1174('0x2e')](_0x6f2e59,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x18')]=function(_0x1b78c0){try{if(this[_0x1174('0x25')](_0x1b78c0)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x1b78c0[_0x1174('0x29')],util['inspect'](_0x1b78c0,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x1b78c0['uniqueid']]){for(var _0x17b630 in this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]]){if(this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x1174('0x41')](_0x17b630)){if(this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x66')]&&!this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x17')]){logger[_0x1174('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1b78c0[_0x1174('0x29')],this[_0x1174('0x9')][_0x1b78c0['uniqueid']][_0x17b630][_0x1174('0x2a')],_0x17b630);this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]['agentcomplete']=!![];this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x67')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]['lastevent']=_0x1174('0x68');this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x55')]=_0x1b78c0['reason']==_0x1174('0x69')?'agent':_0x1b78c0[_0x1174('0x55')];this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x6a')]=_0x1b78c0[_0x1174('0x6a')];if(this['voiceQueues'][_0x1b78c0[_0x1174('0x31')]]&&this[_0x1174('0xb')][_0x1b78c0[_0x1174('0x31')]][_0x1174('0x6b')]){this[_0x1174('0x9')][_0x1b78c0['uniqueid']][_0x17b630][_0x1174('0x6c')]=this[_0x1174('0xb')][_0x1b78c0['queue']][_0x1174('0x6d')];this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x6e')]=!![];}this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]=_[_0x1174('0x36')](this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]],['queue',_0x1174('0x4c')]);logger[_0x1174('0x2c')](_0x1174('0x6f'),_0x1b78c0['uniqueid'],util[_0x1174('0x2e')](this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x70'),this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]);logger[_0x1174('0x2c')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x1b78c0[_0x1174('0x29')],util[_0x1174('0x2e')]({'id':this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]['id'],'destaccountcode':_0x1b78c0['destaccountcode']},{'showHidden':![],'depth':null}));this[_0x1174('0x24')](util['format']('user:%s',_0x1b78c0[_0x1174('0x2a')]),_0x1174('0x71'),{'id':this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]['id'],'destaccountcode':_0x1b78c0[_0x1174('0x72')]});}}}}}}catch(_0x59e9b3){logger[_0x1174('0x5e')](_0x1174('0x73'),_0x1b78c0[_0x1174('0x29')],util[_0x1174('0x2e')](_0x59e9b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x1a')]=function(_0x2045f1){try{if(this[_0x1174('0x25')](_0x2045f1)){logger['debug'](_0x1174('0x74'),_0x2045f1['uniqueid'],util[_0x1174('0x2e')](_0x2045f1,{'showHidden':![],'depth':null}));this[_0x1174('0x75')](_0x2045f1[_0x1174('0x29')],_[_0x1174('0x76')](_0x2045f1[_0x1174('0x77')])[0x0],_0x2045f1['value']);if(this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]){for(var _0x3d5c29 in this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]['hasOwnProperty'](_0x3d5c29)){logger[_0x1174('0x27')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x2045f1[_0x1174('0x29')],_0x3d5c29,_['keys'](_0x2045f1[_0x1174('0x77')])[0x0],_0x2045f1[_0x1174('0x78')]);if(_[_0x1174('0x26')](this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')])){this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')]={};}this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')]=this[_0x1174('0xd')][_0x2045f1[_0x1174('0x29')]];}}}}}catch(_0x36671e){logger[_0x1174('0x5e')](_0x1174('0x79'),_0x2045f1[_0x1174('0x29')],util[_0x1174('0x2e')](_0x36671e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x75')]=function(_0x244df6,_0x1c16cc,_0x3b1db5){var _0x308fc1=[_0x1174('0x7a'),_0x1174('0x7b'),'rtpaudioqosjitter',_0x1174('0x7c'),_0x1174('0x7d'),_0x1174('0x7e'),_0x1174('0x7f'),_0x1174('0x80'),'sipcallid','sipuri',_0x1174('0x81'),'bridgepvtcallid',_0x1174('0x82'),_0x1174('0x83'),_0x1174('0x84'),'memberlastcall',_0x1174('0x2a'),_0x1174('0x85'),'memberrealtime'];if(!_[_0x1174('0x86')](_0x1c16cc)&&!_[_0x1174('0x87')](_0x308fc1,_0x1c16cc)){if(_[_0x1174('0x26')](this[_0x1174('0xd')][_0x244df6])){this[_0x1174('0xd')][_0x244df6]={};}this['variables'][_0x244df6][_0x1c16cc]=_0x3b1db5;}};VoiceAgentReport['prototype'][_0x1174('0x88')]=function(_0x37389b){try{if(this[_0x1174('0x25')](_0x37389b)){logger[_0x1174('0x2c')](_0x1174('0x89'),_0x37389b['uniqueid'],util['inspect'](_0x37389b,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x37389b['uniqueid']]){for(var _0x119757 in this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x37389b['uniqueid']][_0x1174('0x41')](_0x119757)){if(this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x55')]=='transfer'&&this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x17')]){logger[_0x1174('0x27')](_0x1174('0x8a'),_0x37389b[_0x1174('0x29')],_0x119757);this['channels'][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x67')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));}}}logger[_0x1174('0x2c')](_0x1174('0x8b'),_0x37389b['uniqueid'],util[_0x1174('0x2e')](_[_0x1174('0x8c')](this['channels'][_0x37389b['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x1174('0x24')]('custom:voiceAgentReport',_['values'](this['channels'][_0x37389b[_0x1174('0x29')]]));delete this[_0x1174('0x9')][_0x37389b['uniqueid']];}if(this[_0x1174('0xd')][_0x37389b[_0x1174('0x29')]]){delete this['variables'][_0x37389b[_0x1174('0x29')]];}}}catch(_0x156727){logger[_0x1174('0x5e')](_0x1174('0x8d'),_0x37389b[_0x1174('0x29')],util[_0x1174('0x2e')](_0x156727,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAttendedTransfer']=function(_0x1b93d6){try{if(this[_0x1174('0x25')](_0x1b93d6)){logger[_0x1174('0x2c')](_0x1174('0x8e'),_0x1b93d6[_0x1174('0x29')],util['inspect'](_0x1b93d6,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]]){for(var _0x3293c7 in this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]]){if(this['channels'][_0x1b93d6[_0x1174('0x8f')]]['hasOwnProperty'](_0x3293c7)){if(_0x1b93d6[_0x1174('0x90')]===_0x3293c7){logger[_0x1174('0x27')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1b93d6[_0x1174('0x29')],this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x2a')],_0x3293c7);var _0x52abf2=moment();this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x17')]=!![];this['channels'][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7]['agentcompleteAt']=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x47')]='complete';this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x55')]=_0x1174('0x69');this['channels'][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7]['talktime']=_0x52abf2['diff'](this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x66')],_0x1174('0x91'));}}}}if(this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x92')]]){var _0x3c7949=this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x92')]];this['channels'][_0x1b93d6[_0x1174('0x92')]]=this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]];this['channels'][_0x1b93d6[_0x1174('0x8f')]]=_0x3c7949;}}}catch(_0x17568d){logger[_0x1174('0x5e')](_0x1174('0x93'),_0x1b93d6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x17568d,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x1174('0x22')]=function(_0x14c71b){try{if(this[_0x1174('0x25')](_0x14c71b)){logger[_0x1174('0x2c')](_0x1174('0x94'),_0x14c71b['uniqueid'],util[_0x1174('0x2e')](_0x14c71b,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]]){for(var _0x2e4fa1 in this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]]){if(this[_0x1174('0x9')][_0x14c71b['transfereeuniqueid']][_0x1174('0x41')](_0x2e4fa1)){if(_0x14c71b[_0x1174('0x95')]===_0x2e4fa1){logger[_0x1174('0x27')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x14c71b['uniqueid'],this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x2a')],_0x2e4fa1);var _0x411a4f=moment();this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x17')]=!![];this[_0x1174('0x9')][_0x14c71b['transfereeuniqueid']][_0x2e4fa1]['agentcompleteAt']=_0x411a4f;this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x47')]=_0x1174('0x68');this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x55')]=_0x1174('0x69');this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x6a')]=_0x411a4f[_0x1174('0x96')](this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x66')],_0x1174('0x91'));}}}}}}catch(_0x2e000c){logger['error'](_0x1174('0x97'),_0x14c71b[_0x1174('0x29')],util[_0x1174('0x2e')](_0x2e000c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')]['syncMusicOnHoldStart']=function(_0x55a761){var _0x117e46='';try{if(this['isNotNull'](_0x55a761)){logger[_0x1174('0x2c')](_0x1174('0x98'),_0x55a761['uniqueid'],util[_0x1174('0x2e')](_0x55a761,{'showHidden':![],'depth':null}));if(_0x55a761[_0x1174('0x99')]){_0x117e46=_0x55a761[_0x1174('0x99')][_0x1174('0x9a')](0x0,_0x55a761[_0x1174('0x99')][_0x1174('0x9b')]('-'));if(this[_0x1174('0xc')][_0x117e46]){logger['info'](_0x1174('0x9c'),_0x55a761[_0x1174('0x29')],_0x117e46);this[_0x1174('0xc')][_0x117e46][_0x1174('0x9d')]=!![];}}}}catch(_0xc76231){logger[_0x1174('0x5e')](_0x1174('0x9e'),_0x55a761[_0x1174('0x29')],util[_0x1174('0x2e')](_0xc76231,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x1f')]=function(_0x32d011){var _0x50a3ad='';try{if(this[_0x1174('0x25')](_0x32d011)){logger[_0x1174('0x2c')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x32d011[_0x1174('0x29')],util[_0x1174('0x2e')](_0x32d011,{'showHidden':![],'depth':null}));if(_0x32d011[_0x1174('0x99')]){_0x50a3ad=_0x32d011[_0x1174('0x99')]['substring'](0x0,_0x32d011['channel'][_0x1174('0x9b')]('-'));if(this[_0x1174('0xc')][_0x50a3ad]){logger['info'](_0x1174('0x9f'),_0x32d011['uniqueid'],_0x50a3ad);this[_0x1174('0xc')][_0x50a3ad][_0x1174('0x9d')]=![];}}}}catch(_0x19d52d){logger[_0x1174('0x5e')](_0x1174('0xa0'),_0x32d011[_0x1174('0x29')],util[_0x1174('0x2e')](_0x19d52d,{'showHidden':![],'depth':null}));}};module[_0x1174('0xa1')]=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob