server/services/ami/report/voiceDialReport.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xface=['rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','membername','memberpenalty','memberrealtime','isNil','includes','endtime','duration','diff','starttime','seconds','total','answered','holdtime','billableseconds','sumBillable','custom:voiceDialReport','custom:dialend','voice_outbound:save','info','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','voice_outbound_channel:remove','[syncHangup][VoiceDialReport]','exports','moment','ioredis','../../../config/environment','../../../config/logger','ami','redis','localhost','socket.io-emitter','outboundChannels','outbound','variables','dialbegin','bind','syncDialEnd','varset','hangup','syncHangup','prototype','isNotNull','isUndefined','emit','syncDialBegin','channels','uniqueid','format','YYYY-MM-DD\x20HH:mm:ss','called','channel','lastIndexOf','event','privilege','voice:outbound','voice_outbound_channel:save','custom:dialbegin','error','[syncDialBegin][VoiceDialReport]','inspect','dialstatus','ANSWER','connectedlinenum','connectedlinename','answertime','lastevent','connect','syncVarSet','addVariable','keys','value','variable','outboundrouteid','[syncVarSet][VoiceDialReport]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged'];(function(_0x32e649,_0x228649){var _0x14d386=function(_0x3fb3ed){while(--_0x3fb3ed){_0x32e649['push'](_0x32e649['shift']());}};_0x14d386(++_0x228649);}(_0xface,0x12c));var _0xefac=function(_0x3e4909,_0x2894c2){_0x3e4909=_0x3e4909-0x0;var _0x57518e=_0xface[_0x3e4909];return _0x57518e;};'use strict';var _=require('lodash');var moment=require(_0xefac('0x0'));var util=require('util');var Redis=require(_0xefac('0x1'));var config=require(_0xefac('0x2'));var logger=require(_0xefac('0x3'))(_0xefac('0x4'));var ami=require('../ami');config['redis']=_['defaults'](config[_0xefac('0x5')],{'host':_0xefac('0x6'),'port':0x18eb});var io=require(_0xefac('0x7'))(new Redis(config[_0xefac('0x5')]));function VoiceDialReport(_0x5db987){this['channels']=_0x5db987[_0xefac('0x8')];this[_0xefac('0x9')]=_0x5db987['outbound'];this[_0xefac('0xa')]={};ami['on'](_0xefac('0xb'),this['syncDialBegin'][_0xefac('0xc')](this));ami['on']('dialend',this[_0xefac('0xd')][_0xefac('0xc')](this));ami['on'](_0xefac('0xe'),this['syncVarSet']['bind'](this));ami['on'](_0xefac('0xf'),this[_0xefac('0x10')]['bind'](this));}VoiceDialReport[_0xefac('0x11')][_0xefac('0x12')]=function(_0x4e5060){return _0x4e5060!==null&&!_[_0xefac('0x13')](_0x4e5060);};VoiceDialReport[_0xefac('0x11')]['emit']=function(_0x498839,_0x2833c1,_0x2b67d2){io['to'](_0x498839)[_0xefac('0x14')](_0x2833c1,_0x2b67d2);};VoiceDialReport['prototype'][_0xefac('0x15')]=function(_0x187ec7){try{if(this[_0xefac('0x12')](_0x187ec7)){if(this[_0xefac('0x16')][_0x187ec7[_0xefac('0x17')]]){_['merge'](this[_0xefac('0x16')][_0x187ec7[_0xefac('0x17')]],{'starttime':moment()[_0xefac('0x18')](_0xefac('0x19')),'lastevent':_0xefac('0x1a'),'interface':_0x187ec7[_0xefac('0x1b')]['substring'](0x0,_0x187ec7[_0xefac('0x1b')][_0xefac('0x1c')]('-')),'membername':_0x187ec7[_0xefac('0x1b')]['substring'](_0x187ec7['channel']['lastIndexOf']('/')+0x1,_0x187ec7[_0xefac('0x1b')][_0xefac('0x1c')]('-'))},_['omit'](_0x187ec7,[_0xefac('0x1d'),_0xefac('0x1e')]));this['emit'](_0xefac('0x1f'),_0xefac('0x20'),this[_0xefac('0x16')][_0x187ec7['uniqueid']]);ami[_0xefac('0x14')](_0xefac('0x21'),this[_0xefac('0x16')][_0x187ec7[_0xefac('0x17')]]);}}}catch(_0x38b645){logger[_0xefac('0x22')](_0xefac('0x23'),util[_0xefac('0x24')](_0x38b645,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0xefac('0xd')]=function(_0x18b5bc){try{if(this[_0xefac('0x12')](_0x18b5bc)){if(this[_0xefac('0x16')][_0x18b5bc[_0xefac('0x17')]]){this[_0xefac('0x16')][_0x18b5bc[_0xefac('0x17')]][_0xefac('0x25')]=_0x18b5bc[_0xefac('0x25')];if(_0x18b5bc[_0xefac('0x25')]===_0xefac('0x26')){this[_0xefac('0x16')][_0x18b5bc[_0xefac('0x17')]]['connectedlinenum']=_0x18b5bc[_0xefac('0x27')];this[_0xefac('0x16')][_0x18b5bc[_0xefac('0x17')]][_0xefac('0x28')]=_0x18b5bc[_0xefac('0x28')];this[_0xefac('0x16')][_0x18b5bc[_0xefac('0x17')]][_0xefac('0x29')]=moment()[_0xefac('0x18')](_0xefac('0x19'));this[_0xefac('0x16')][_0x18b5bc[_0xefac('0x17')]][_0xefac('0x2a')]=_0xefac('0x2b');ami[_0xefac('0x14')]('custom:dialconnect',this[_0xefac('0x16')][_0x18b5bc['uniqueid']]);}this[_0xefac('0x14')](_0xefac('0x1f'),_0xefac('0x20'),this[_0xefac('0x16')][_0x18b5bc[_0xefac('0x17')]]);}}}catch(_0x332b9f){logger[_0xefac('0x22')]('[syncDialEnd][VoiceDialReport]',util[_0xefac('0x24')](_0x332b9f,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xefac('0x11')][_0xefac('0x2c')]=function(_0x173e46){try{if(this[_0xefac('0x12')](_0x173e46)){this[_0xefac('0x2d')](_0x173e46[_0xefac('0x17')],_[_0xefac('0x2e')](_0x173e46['variable'])[0x0],_0x173e46[_0xefac('0x2f')]);if(this[_0xefac('0x12')](_0x173e46['variable'])&&this[_0xefac('0x12')](_0x173e46[_0xefac('0x30')][_0xefac('0x31')])){if(_[_0xefac('0x13')](this['channels'][_0x173e46[_0xefac('0x17')]])){this[_0xefac('0x16')][_0x173e46[_0xefac('0x17')]]={'routeId':_0x173e46[_0xefac('0x2f')],'variables':this['variables'][_0x173e46['uniqueid']]};this['emit']('voice:outbound',_0xefac('0x20'),this['channels'][_0x173e46[_0xefac('0x17')]]);}}}}catch(_0x44931d){logger[_0xefac('0x22')](_0xefac('0x32'),util[_0xefac('0x24')](_0x44931d,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xefac('0x11')][_0xefac('0x2d')]=function(_0xe3870c,_0x2147a4,_0x2ce2b5){var _0x2c9a60=[_0xefac('0x33'),_0xefac('0x34'),'rtpaudioqosjitter',_0xefac('0x35'),_0xefac('0x36'),_0xefac('0x37'),_0xefac('0x38'),_0xefac('0x39'),_0xefac('0x3a'),'sipuri',_0xefac('0x3b'),_0xefac('0x3c'),_0xefac('0x3d'),_0xefac('0x3e'),_0xefac('0x3f'),_0xefac('0x40'),_0xefac('0x41'),_0xefac('0x42'),_0xefac('0x43')];if(!_[_0xefac('0x44')](_0x2147a4)&&!_[_0xefac('0x45')](_0x2c9a60,_0x2147a4)){if(_[_0xefac('0x13')](this['variables'][_0xe3870c])){this[_0xefac('0xa')][_0xe3870c]={};}this[_0xefac('0xa')][_0xe3870c][_0x2147a4]=_0x2ce2b5;}};VoiceDialReport['prototype'][_0xefac('0x10')]=function(_0x40925d){try{if(this[_0xefac('0x12')](_0x40925d)){if(this[_0xefac('0x16')][_0x40925d['uniqueid']]){this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]][_0xefac('0x46')]=moment()[_0xefac('0x18')](_0xefac('0x19'));this['channels'][_0x40925d[_0xefac('0x17')]][_0xefac('0x47')]=moment(this['channels'][_0x40925d['uniqueid']]['endtime'])[_0xefac('0x48')](this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]][_0xefac('0x49')],_0xefac('0x4a'));this[_0xefac('0x16')][_0x40925d['uniqueid']][_0xefac('0x2a')]='complete';this[_0xefac('0x9')][_0xefac('0x4b')]+=0x1;if(this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]]['answertime']){this[_0xefac('0x9')][_0xefac('0x4c')]+=0x1;this['channels'][_0x40925d[_0xefac('0x17')]][_0xefac('0x4d')]=moment(this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]][_0xefac('0x29')])[_0xefac('0x48')](this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]][_0xefac('0x49')],'seconds');this['channels'][_0x40925d[_0xefac('0x17')]][_0xefac('0x4e')]=moment(this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]][_0xefac('0x46')])['diff'](this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]]['answertime'],_0xefac('0x4a'));this[_0xefac('0x9')]['sumHoldTime']+=this['channels'][_0x40925d[_0xefac('0x17')]]['holdtime']||0x0;this[_0xefac('0x9')][_0xefac('0x4f')]+=this['channels'][_0x40925d[_0xefac('0x17')]][_0xefac('0x4e')];}this[_0xefac('0x9')]['sumDuration']+=this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]]['duration'];ami['emit'](_0xefac('0x50'),this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]]);ami['emit'](_0xefac('0x51'),this['channels'][_0x40925d[_0xefac('0x17')]]);this['emit'](_0xefac('0x1f'),_0xefac('0x52'),this[_0xefac('0x9')]);logger[_0xefac('0x53')](_0xefac('0x54'),JSON[_0xefac('0x55')](this[_0xefac('0x16')][_0x40925d[_0xefac('0x17')]]));this[_0xefac('0x14')]('voice:outbound',_0xefac('0x56'),this['channels'][_0x40925d[_0xefac('0x17')]]);delete this[_0xefac('0x16')][_0x40925d['uniqueid']];}if(this[_0xefac('0xa')][_0x40925d[_0xefac('0x17')]]){delete this['variables'][_0x40925d[_0xefac('0x17')]];}}}catch(_0x8041a1){logger['error'](_0xefac('0x57'),util['inspect'](_0x8041a1,{'showHidden':![],'depth':null}));}};module[_0xefac('0x58')]=VoiceDialReport;