Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x90b1=['called','channel','substring','lastIndexOf','privilege','info','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername','interface','inspect','voice_outbound_channel:save','custom:dialbegin','error','[%s][voiceDialReport][dialend]\x20event:','dialstatus','ANSWER','connectedlinenum','connectedlinename','YYYY-MM-DD\x20HH:mm:ss','lastevent','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','custom:dialconnect','voice:outbound','[%s][voiceDialReport][dialend]','[%s][voiceDialReport][varset]\x20event:','addVariable','keys','value','outboundrouteid','variables','voice','[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s','variable','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','includes','[%s][voiceDialReport][hangup]\x20event:','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','cause-txt','endtime','duration','diff','starttime','seconds','complete','answertime','answered','holdtime','billableseconds','sumBillable','sumDuration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','linkedid','destuniqueid','[%s][voiceDialReport][hangup]','syncNewExten','[%s][voiceDialReport][newexten]\x20event:','application','toLowerCase','set','appdata','applicationdata','startsWith','split','match','[%s][voiceDialReport][newexten]','exports','lodash','moment','util','../../../config/logger','ami','../ami','redis','channels','outboundChannels','outbound','applications','dialbegin','syncDialBegin','bind','dialend','syncDialEnd','varset','syncVarSet','hangup','syncHangup','prototype','isNotNull','isUndefined','emit','debug','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid','merge','format'];(function(_0x204921,_0x475d3b){var _0x2070fb=function(_0x23c501){while(--_0x23c501){_0x204921['push'](_0x204921['shift']());}};_0x2070fb(++_0x475d3b);}(_0x90b1,0x1bb));var _0x190b=function(_0x272156,_0x5e4b0d){_0x272156=_0x272156-0x0;var _0x1071d0=_0x90b1[_0x272156];return _0x1071d0;};'use strict';var _=require(_0x190b('0x0'));var moment=require(_0x190b('0x1'));var util=require(_0x190b('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require(_0x190b('0x3'))(_0x190b('0x4'));var ami=require(_0x190b('0x5'));config[_0x190b('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x190b('0x6')]));function VoiceDialReport(_0x34a689){this[_0x190b('0x7')]=_0x34a689[_0x190b('0x8')];this[_0x190b('0x9')]=_0x34a689[_0x190b('0x9')];this[_0x190b('0xa')]={};this['variables']={};ami['on'](_0x190b('0xb'),this[_0x190b('0xc')][_0x190b('0xd')](this));ami['on'](_0x190b('0xe'),this[_0x190b('0xf')][_0x190b('0xd')](this));ami['on'](_0x190b('0x10'),this[_0x190b('0x11')]['bind'](this));ami['on'](_0x190b('0x12'),this[_0x190b('0x13')]['bind'](this));}VoiceDialReport[_0x190b('0x14')][_0x190b('0x15')]=function(_0x286c81){return _0x286c81!==null&&!_[_0x190b('0x16')](_0x286c81);};VoiceDialReport[_0x190b('0x14')][_0x190b('0x17')]=function(_0x2e12d4,_0x13544c,_0x1ff180){io['to'](_0x2e12d4)[_0x190b('0x17')](_0x13544c,_0x1ff180);};VoiceDialReport[_0x190b('0x14')][_0x190b('0xc')]=function(_0xab346){try{if(this[_0x190b('0x15')](_0xab346)){logger[_0x190b('0x18')](_0x190b('0x19'),_0xab346[_0x190b('0x1a')],util['inspect'](_0xab346,{'showHidden':![],'depth':null}));if(this[_0x190b('0x7')][_0xab346['uniqueid']]){_[_0x190b('0x1b')](this[_0x190b('0x7')][_0xab346[_0x190b('0x1a')]],{'starttime':moment()[_0x190b('0x1c')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0x190b('0x1d'),'interface':_0xab346[_0x190b('0x1e')][_0x190b('0x1f')](0x0,_0xab346[_0x190b('0x1e')][_0x190b('0x20')]('-')),'membername':_0xab346[_0x190b('0x1e')]['substring'](_0xab346[_0x190b('0x1e')][_0x190b('0x20')]('/')+0x1,_0xab346['channel'][_0x190b('0x20')]('-'))},_['omit'](_0xab346,['event',_0x190b('0x21')]));logger[_0x190b('0x22')](_0x190b('0x23'),_0xab346['uniqueid'],this[_0x190b('0x7')][_0xab346[_0x190b('0x1a')]][_0x190b('0x24')],this[_0x190b('0x7')][_0xab346[_0x190b('0x1a')]][_0x190b('0x25')]);logger[_0x190b('0x18')]('[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:',_0xab346['uniqueid'],util[_0x190b('0x26')](this[_0x190b('0x7')][_0xab346['uniqueid']],{'showHidden':![],'depth':null}));if(this['applications'][_0xab346[_0x190b('0x1a')]])_['merge'](this[_0x190b('0x7')][_0xab346[_0x190b('0x1a')]],this['applications'][_0xab346[_0x190b('0x1a')]]);this[_0x190b('0x17')]('voice:outbound',_0x190b('0x27'),this[_0x190b('0x7')][_0xab346[_0x190b('0x1a')]]);logger['debug']('[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:',_0xab346[_0x190b('0x1a')],util['inspect'](this[_0x190b('0x7')][_0xab346[_0x190b('0x1a')]],{'showHidden':![],'depth':null}));ami['emit'](_0x190b('0x28'),this['channels'][_0xab346[_0x190b('0x1a')]]);}}}catch(_0x4ff5a6){logger[_0x190b('0x29')]('[%s][voiceDialReport][dialbegin]',_0xab346[_0x190b('0x1a')],util[_0x190b('0x26')](_0x4ff5a6,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0x190b('0xf')]=function(_0x15fed4){try{if(this[_0x190b('0x15')](_0x15fed4)){logger[_0x190b('0x18')](_0x190b('0x2a'),_0x15fed4[_0x190b('0x1a')],util[_0x190b('0x26')](_0x15fed4,{'showHidden':![],'depth':null}));if(this[_0x190b('0x7')][_0x15fed4['uniqueid']]){this['channels'][_0x15fed4[_0x190b('0x1a')]][_0x190b('0x2b')]=_0x15fed4['dialstatus'];if(_0x15fed4[_0x190b('0x2b')]===_0x190b('0x2c')){this[_0x190b('0x7')][_0x15fed4[_0x190b('0x1a')]][_0x190b('0x2d')]=_0x15fed4[_0x190b('0x2d')];this[_0x190b('0x7')][_0x15fed4['uniqueid']]['connectedlinename']=_0x15fed4[_0x190b('0x2e')];this[_0x190b('0x7')][_0x15fed4[_0x190b('0x1a')]]['answertime']=moment()[_0x190b('0x1c')](_0x190b('0x2f'));this[_0x190b('0x7')][_0x15fed4['uniqueid']][_0x190b('0x30')]='connect';logger['info'](_0x190b('0x31'),_0x15fed4[_0x190b('0x1a')],_0x15fed4['channel'][_0x190b('0x1f')](_0x15fed4[_0x190b('0x1e')][_0x190b('0x20')]('/')+0x1,_0x15fed4['channel'][_0x190b('0x20')]('-')));logger[_0x190b('0x18')]('[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:',_0x15fed4['uniqueid'],util[_0x190b('0x26')](this['channels'][_0x15fed4[_0x190b('0x1a')]],{'showHidden':![],'depth':null}));ami[_0x190b('0x17')](_0x190b('0x32'),this[_0x190b('0x7')][_0x15fed4['uniqueid']]);}logger[_0x190b('0x18')]('[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:',_0x15fed4[_0x190b('0x1a')],util[_0x190b('0x26')](this['channels'][_0x15fed4[_0x190b('0x1a')]],{'showHidden':![],'depth':null}));this[_0x190b('0x17')](_0x190b('0x33'),'voice_outbound_channel:save',this[_0x190b('0x7')][_0x15fed4['uniqueid']]);}}}catch(_0x550717){logger['error'](_0x190b('0x34'),_0x15fed4[_0x190b('0x1a')],util[_0x190b('0x26')](_0x550717,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x190b('0x14')]['syncVarSet']=function(_0x50729e){try{if(this[_0x190b('0x15')](_0x50729e)){logger['debug'](_0x190b('0x35'),_0x50729e[_0x190b('0x1a')],util['inspect'](_0x50729e,{'showHidden':![],'depth':null}));this[_0x190b('0x36')](_0x50729e[_0x190b('0x1a')],_[_0x190b('0x37')](_0x50729e['variable'])[0x0],_0x50729e[_0x190b('0x38')]);if(this[_0x190b('0x15')](_0x50729e['variable'])&&this[_0x190b('0x15')](_0x50729e['variable'][_0x190b('0x39')])){if(_[_0x190b('0x16')](this[_0x190b('0x7')][_0x50729e['uniqueid']])){this[_0x190b('0x7')][_0x50729e['uniqueid']]={'routeId':_0x50729e[_0x190b('0x38')],'variables':this[_0x190b('0x3a')][_0x50729e[_0x190b('0x1a')]],'motionChannel':_0x190b('0x3b')};logger[_0x190b('0x22')](_0x190b('0x3c'),_0x50729e[_0x190b('0x1a')],_0x50729e['variable'][_0x190b('0x39')],_[_0x190b('0x37')](_0x50729e[_0x190b('0x3d')])[0x0],_0x50729e['value']);logger[_0x190b('0x18')](_0x190b('0x3e'),_0x50729e[_0x190b('0x1a')],util[_0x190b('0x26')](this[_0x190b('0x7')][_0x50729e['uniqueid']],{'showHidden':![],'depth':null}));this[_0x190b('0x17')](_0x190b('0x33'),_0x190b('0x27'),this['channels'][_0x50729e[_0x190b('0x1a')]]);}}}}catch(_0x27591f){logger[_0x190b('0x29')]('[%s][voiceDialReport][varset]',_0x50729e['uniqueid'],util[_0x190b('0x26')](_0x27591f,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x190b('0x14')][_0x190b('0x36')]=function(_0x9ade30,_0x3f5df3,_0x10aaeb){var _0x49654b=[_0x190b('0x3f'),_0x190b('0x40'),_0x190b('0x41'),'rtpaudioqosjitterbridged',_0x190b('0x42'),_0x190b('0x43'),_0x190b('0x44'),'rtpaudioqosrttbridged',_0x190b('0x45'),_0x190b('0x46'),_0x190b('0x47'),_0x190b('0x48'),_0x190b('0x49'),_0x190b('0x4a'),_0x190b('0x4b'),_0x190b('0x4c'),_0x190b('0x24'),_0x190b('0x4d'),_0x190b('0x4e')];if(!_['isNil'](_0x3f5df3)&&!_[_0x190b('0x4f')](_0x49654b,_0x3f5df3)){if(_['isUndefined'](this[_0x190b('0x3a')][_0x9ade30])){this[_0x190b('0x3a')][_0x9ade30]={};}this['variables'][_0x9ade30][_0x3f5df3]=_0x10aaeb;}};VoiceDialReport[_0x190b('0x14')][_0x190b('0x13')]=function(_0x306a4f){try{if(this[_0x190b('0x15')](_0x306a4f)){logger[_0x190b('0x18')](_0x190b('0x50'),_0x306a4f[_0x190b('0x1a')],util[_0x190b('0x26')](_0x306a4f,{'showHidden':![],'depth':null}));if(this['channels'][_0x306a4f[_0x190b('0x1a')]]){logger[_0x190b('0x22')](_0x190b('0x51'),_0x306a4f['uniqueid'],_0x306a4f[_0x190b('0x52')]);this['channels'][_0x306a4f['uniqueid']][_0x190b('0x53')]=moment()[_0x190b('0x1c')](_0x190b('0x2f'));this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x54')]=moment(this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x53')])[_0x190b('0x55')](this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x56')],_0x190b('0x57'));this['channels'][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x30')]=_0x190b('0x58');this[_0x190b('0x9')]['total']+=0x1;if(this['channels'][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x59')]){this['outbound'][_0x190b('0x5a')]+=0x1;this['channels'][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x5b')]=moment(this[_0x190b('0x7')][_0x306a4f['uniqueid']][_0x190b('0x59')])[_0x190b('0x55')](this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x56')],_0x190b('0x57'));this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x5c')]=moment(this['channels'][_0x306a4f['uniqueid']][_0x190b('0x53')])[_0x190b('0x55')](this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]]['answertime'],_0x190b('0x57'));this[_0x190b('0x9')]['sumHoldTime']+=this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x5b')]||0x0;this[_0x190b('0x9')][_0x190b('0x5d')]+=this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]][_0x190b('0x5c')];}this['outbound'][_0x190b('0x5e')]+=this['channels'][_0x306a4f['uniqueid']][_0x190b('0x54')];logger[_0x190b('0x18')](_0x190b('0x5f'),_0x306a4f['uniqueid'],util['inspect'](this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]],{'showHidden':![],'depth':null}));ami[_0x190b('0x17')](_0x190b('0x60'),this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]]);logger[_0x190b('0x18')](_0x190b('0x61'),_0x306a4f['uniqueid'],util[_0x190b('0x26')](this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]],{'showHidden':![],'depth':null}));ami[_0x190b('0x17')](_0x190b('0x62'),this['channels'][_0x306a4f[_0x190b('0x1a')]]);logger[_0x190b('0x18')](_0x190b('0x63'),_0x306a4f['uniqueid'],util[_0x190b('0x26')](this[_0x190b('0x7')][_0x306a4f[_0x190b('0x1a')]],{'showHidden':![],'depth':null}));this[_0x190b('0x17')]('voice:outbound',_0x190b('0x64'),this[_0x190b('0x9')]);logger[_0x190b('0x22')](_0x190b('0x65'),JSON['stringify'](this[_0x190b('0x7')][_0x306a4f['uniqueid']]));logger[_0x190b('0x18')](_0x190b('0x66'),_0x306a4f[_0x190b('0x1a')],util[_0x190b('0x26')](this['channels'][_0x306a4f[_0x190b('0x1a')]],{'showHidden':![],'depth':null}));this['emit'](_0x190b('0x33'),'voice_outbound_channel:remove',this['channels'][_0x306a4f[_0x190b('0x1a')]]);delete this['channels'][_0x306a4f[_0x190b('0x1a')]];}else if(this[_0x190b('0x7')][_0x306a4f[_0x190b('0x67')]]){this[_0x190b('0x7')][_0x306a4f[_0x190b('0x67')]]['uniqueid']=this[_0x190b('0x7')][_0x306a4f[_0x190b('0x67')]][_0x190b('0x68')];}if(this['variables'][_0x306a4f[_0x190b('0x1a')]]){delete this[_0x190b('0x3a')][_0x306a4f['uniqueid']];}}}catch(_0x3b1835){logger[_0x190b('0x29')](_0x190b('0x69'),_0x306a4f['uniqueid'],util[_0x190b('0x26')](_0x3b1835,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x190b('0x14')][_0x190b('0x6a')]=function(_0x36d258){try{if(this['isNotNull'](_0x36d258)){logger[_0x190b('0x18')](_0x190b('0x6b'),_0x36d258[_0x190b('0x1a')],util['inspect'](_0x36d258,{'showHidden':![],'depth':null}));if(_0x36d258[_0x190b('0x6c')][_0x190b('0x6d')]()===_0x190b('0x6e')){_0x36d258['applicationdata']=(_0x36d258[_0x190b('0x6f')]||_0x36d258[_0x190b('0x70')])[_0x190b('0x6d')]();if(_[_0x190b('0x71')](_0x36d258[_0x190b('0x70')],'cdr(')){if(_['isUndefined'](this[_0x190b('0xa')][_0x36d258[_0x190b('0x1a')]]))this['applications'][_0x36d258[_0x190b('0x1a')]]={};logger[_0x190b('0x22')]('[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s',_0x36d258['uniqueid'],_0x36d258[_0x190b('0x6c')],_0x36d258[_0x190b('0x70')]);var _0x4f1935=_0x36d258['applicationdata'][_0x190b('0x72')]('=');var _0x454402=_0x4f1935[0x0][_0x190b('0x73')](/cdr\((.*)\)/);if(_0x454402)this[_0x190b('0xa')][_0x36d258[_0x190b('0x1a')]][_0x454402[0x1]]=_0x4f1935[0x1];}}}}catch(_0x47c9c6){logger['error'](_0x190b('0x74'),_0x36d258['uniqueid'],util[_0x190b('0x26')](_0x47c9c6,{'showHidden':![],'depth':null}));}};module[_0x190b('0x75')]=VoiceDialReport;