5fee42b310cb07c493917f9ddffcb1d41e4fd7c0
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x24ca=['syncVarSet','hangup','prototype','isNotNull','emit','debug','inspect','merge','uniqueid','format','YYYY-MM-DD\x20HH:mm:ss','called','substring','channel','lastIndexOf','omit','event','info','membername','interface','voice:outbound','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','custom:dialbegin','error','dialstatus','ANSWER','connectedlinenum','connectedlinename','answertime','lastevent','connect','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','voice_outbound_channel:save','[%s][voiceDialReport][dialend]','[%s][voiceDialReport][varset]\x20event:','addVariable','variable','value','outboundrouteid','isUndefined','voice','[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s','keys','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][varset]','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosrtt','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','isNil','includes','[%s][voiceDialReport][hangup]\x20event:','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','endtime','diff','starttime','seconds','complete','total','holdtime','sumHoldTime','billableseconds','sumDuration','duration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','linkedid','syncNewExten','[%s][voiceDialReport][newexten]\x20event:','application','set','applicationdata','appdata','toLowerCase','startsWith','cdr(','split','[%s][voiceDialReport][newexten]','lodash','util','ioredis','../../../config/environment','ami','../ami','redis','defaults','localhost','socket.io-emitter','channels','outboundChannels','outbound','applications','variables','syncDialBegin','bind','dialend','syncDialEnd','varset'];(function(_0x2a1db6,_0x5bd31a){var _0x41d420=function(_0xbecc83){while(--_0xbecc83){_0x2a1db6['push'](_0x2a1db6['shift']());}};_0x41d420(++_0x5bd31a);}(_0x24ca,0x1bc));var _0xa24c=function(_0x3d00db,_0x3692b3){_0x3d00db=_0x3d00db-0x0;var _0x41f115=_0x24ca[_0x3d00db];return _0x41f115;};'use strict';var _=require(_0xa24c('0x0'));var moment=require('moment');var util=require(_0xa24c('0x1'));var Redis=require(_0xa24c('0x2'));var config=require(_0xa24c('0x3'));var logger=require('../../../config/logger')(_0xa24c('0x4'));var ami=require(_0xa24c('0x5'));config[_0xa24c('0x6')]=_[_0xa24c('0x7')](config[_0xa24c('0x6')],{'host':_0xa24c('0x8'),'port':0x18eb});var io=require(_0xa24c('0x9'))(new Redis(config[_0xa24c('0x6')]));function VoiceDialReport(_0x2dd348){this[_0xa24c('0xa')]=_0x2dd348[_0xa24c('0xb')];this['outbound']=_0x2dd348[_0xa24c('0xc')];this[_0xa24c('0xd')]={};this[_0xa24c('0xe')]={};ami['on']('dialbegin',this[_0xa24c('0xf')][_0xa24c('0x10')](this));ami['on'](_0xa24c('0x11'),this[_0xa24c('0x12')][_0xa24c('0x10')](this));ami['on'](_0xa24c('0x13'),this[_0xa24c('0x14')][_0xa24c('0x10')](this));ami['on'](_0xa24c('0x15'),this['syncHangup'][_0xa24c('0x10')](this));}VoiceDialReport[_0xa24c('0x16')][_0xa24c('0x17')]=function(_0x2c2af8){return _0x2c2af8!==null&&!_['isUndefined'](_0x2c2af8);};VoiceDialReport[_0xa24c('0x16')][_0xa24c('0x18')]=function(_0x26ff28,_0x2fcd8b,_0x1cb08e){io['to'](_0x26ff28)[_0xa24c('0x18')](_0x2fcd8b,_0x1cb08e);};VoiceDialReport[_0xa24c('0x16')]['syncDialBegin']=function(_0x47a063){try{if(this[_0xa24c('0x17')](_0x47a063)){logger[_0xa24c('0x19')]('[%s][voiceDialReport][dialbegin]\x20event:',_0x47a063['uniqueid'],util[_0xa24c('0x1a')](_0x47a063,{'showHidden':![],'depth':null}));if(this[_0xa24c('0xa')][_0x47a063['uniqueid']]){_[_0xa24c('0x1b')](this['channels'][_0x47a063[_0xa24c('0x1c')]],{'starttime':moment()[_0xa24c('0x1d')](_0xa24c('0x1e')),'lastevent':_0xa24c('0x1f'),'interface':_0x47a063['channel'][_0xa24c('0x20')](0x0,_0x47a063[_0xa24c('0x21')][_0xa24c('0x22')]('-')),'membername':_0x47a063['channel']['substring'](_0x47a063['channel']['lastIndexOf']('/')+0x1,_0x47a063[_0xa24c('0x21')][_0xa24c('0x22')]('-'))},_[_0xa24c('0x23')](_0x47a063,[_0xa24c('0x24'),'privilege']));logger[_0xa24c('0x25')]('[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called',_0x47a063[_0xa24c('0x1c')],this[_0xa24c('0xa')][_0x47a063['uniqueid']][_0xa24c('0x26')],this[_0xa24c('0xa')][_0x47a063[_0xa24c('0x1c')]][_0xa24c('0x27')]);logger[_0xa24c('0x19')]('[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:',_0x47a063[_0xa24c('0x1c')],util['inspect'](this[_0xa24c('0xa')][_0x47a063[_0xa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ation']=moment(this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]][_0xa24c('0x54')])[_0xa24c('0x55')](this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]][_0xa24c('0x56')],_0xa24c('0x57'));this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]][_0xa24c('0x31')]=_0xa24c('0x58');this[_0xa24c('0xc')][_0xa24c('0x59')]+=0x1;if(this[_0xa24c('0xa')][_0x4757ff['uniqueid']][_0xa24c('0x30')]){this[_0xa24c('0xc')]['answered']+=0x1;this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]][_0xa24c('0x5a')]=moment(this[_0xa24c('0xa')][_0x4757ff['uniqueid']]['answertime'])[_0xa24c('0x55')](this['channels'][_0x4757ff['uniqueid']][_0xa24c('0x56')],_0xa24c('0x57'));this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]]['billableseconds']=moment(this['channels'][_0x4757ff[_0xa24c('0x1c')]]['endtime'])['diff'](this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]][_0xa24c('0x30')],'seconds');this[_0xa24c('0xc')][_0xa24c('0x5b')]+=this['channels'][_0x4757ff[_0xa24c('0x1c')]][_0xa24c('0x5a')]||0x0;this[_0xa24c('0xc')]['sumBillable']+=this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]][_0xa24c('0x5c')];}this[_0xa24c('0xc')][_0xa24c('0x5d')]+=this['channels'][_0x4757ff[_0xa24c('0x1c')]][_0xa24c('0x5e')];logger[_0xa24c('0x19')](_0xa24c('0x5f'),_0x4757ff[_0xa24c('0x1c')],util[_0xa24c('0x1a')](this[_0xa24c('0xa')][_0x4757ff['uniqueid']],{'showHidden':![],'depth':null}));ami[_0xa24c('0x18')](_0xa24c('0x60'),this['channels'][_0x4757ff[_0xa24c('0x1c')]]);logger[_0xa24c('0x19')](_0xa24c('0x61'),_0x4757ff[_0xa24c('0x1c')],util[_0xa24c('0x1a')](this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]],{'showHidden':![],'depth':null}));ami[_0xa24c('0x18')](_0xa24c('0x62'),this[_0xa24c('0xa')][_0x4757ff['uniqueid']]);logger[_0xa24c('0x19')](_0xa24c('0x63'),_0x4757ff[_0xa24c('0x1c')],util['inspect'](this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]],{'showHidden':![],'depth':null}));this[_0xa24c('0x18')]('voice:outbound',_0xa24c('0x64'),this[_0xa24c('0xc')]);logger[_0xa24c('0x25')](_0xa24c('0x65'),JSON[_0xa24c('0x66')](this[_0xa24c('0xa')][_0x4757ff['uniqueid']]));logger['debug'](_0xa24c('0x67'),_0x4757ff['uniqueid'],util[_0xa24c('0x1a')](this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]],{'showHidden':![],'depth':null}));this[_0xa24c('0x18')](_0xa24c('0x28'),'voice_outbound_channel:remove',this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]]);delete this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x1c')]];}else if(this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x68')]]){this['channels'][_0x4757ff[_0xa24c('0x68')]][_0xa24c('0x1c')]=this[_0xa24c('0xa')][_0x4757ff[_0xa24c('0x68')]]['destuniqueid'];}if(this[_0xa24c('0xe')][_0x4757ff['uniqueid']]){delete this[_0xa24c('0xe')][_0x4757ff[_0xa24c('0x1c')]];}}}catch(_0x342442){logger[_0xa24c('0x2b')]('[%s][voiceDialReport][hangup]',_0x4757ff[_0xa24c('0x1c')],util[_0xa24c('0x1a')](_0x342442,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0xa24c('0x69')]=function(_0x168a8b){try{if(this[_0xa24c('0x17')](_0x168a8b)){logger[_0xa24c('0x19')](_0xa24c('0x6a'),_0x168a8b[_0xa24c('0x1c')],util[_0xa24c('0x1a')](_0x168a8b,{'showHidden':![],'depth':null}));if(_0x168a8b[_0xa24c('0x6b')]['toLowerCase']()===_0xa24c('0x6c')){_0x168a8b[_0xa24c('0x6d')]=(_0x168a8b[_0xa24c('0x6e')]||_0x168a8b[_0xa24c('0x6d')])[_0xa24c('0x6f')]();if(_[_0xa24c('0x70')](_0x168a8b[_0xa24c('0x6d')],_0xa24c('0x71'))){if(_[_0xa24c('0x3d')](this[_0xa24c('0xd')][_0x168a8b[_0xa24c('0x1c')]]))this['applications'][_0x168a8b[_0xa24c('0x1c')]]={};logger[_0xa24c('0x25')]('[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s',_0x168a8b[_0xa24c('0x1c')],_0x168a8b[_0xa24c('0x6b')],_0x168a8b[_0xa24c('0x6d')]);var _0x4f0f11=_0x168a8b['applicationdata'][_0xa24c('0x72')]('=');var _0x4c9b19=_0x4f0f11[0x0]['match'](/cdr\((.*)\)/);if(_0x4c9b19)this[_0xa24c('0xd')][_0x168a8b[_0xa24c('0x1c')]][_0x4c9b19[0x1]]=_0x4f0f11[0x1];}}}}catch(_0x106178){logger[_0xa24c('0x2b')](_0xa24c('0x73'),_0x168a8b[_0xa24c('0x1c')],util['inspect'](_0x106178,{'showHidden':![],'depth':null}));}};module['exports']=VoiceDialReport;