Built motion from commit 0900f080.|2.5.45
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xee14=['connectedlinename','answertime','YYYY-MM-DD\x20HH:mm:ss','lastevent','connect','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','voice:outbound','syncVarSet','[%s][voiceDialReport][varset]\x20event:','addVariable','keys','variable','voice','[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s','outboundrouteid','value','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','rtpaudioqos','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqosrtt','sipcallid','bridgepeer','bridgepvtcallid','membercalls','memberinterface','memberlastcall','memberpenalty','memberrealtime','isNil','includes','variables','[%s][voiceDialReport][hangup]\x20event:','duration','endtime','starttime','seconds','total','answered','diff','billableseconds','sumHoldTime','holdtime','sumDuration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','destuniqueid','[%s][voiceDialReport][hangup]','[%s][voiceDialReport][newexten]\x20event:','application','toLowerCase','set','appdata','applicationdata','startsWith','cdr(','split','match','[%s][voiceDialReport][newexten]','util','ioredis','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults','socket.io-emitter','channels','outboundChannels','outbound','applications','dialbegin','syncDialBegin','dialend','syncDialEnd','bind','varset','hangup','syncHangup','prototype','isNotNull','isUndefined','emit','debug','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid','inspect','merge','format','called','channel','substring','lastIndexOf','omit','event','privilege','info','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername','interface','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','voice_outbound_channel:save','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','[%s][voiceDialReport][dialend]\x20event:','dialstatus','ANSWER','connectedlinenum'];(function(_0x2867d8,_0xef3ee0){var _0x3b8176=function(_0x2b9eb8){while(--_0x2b9eb8){_0x2867d8['push'](_0x2867d8['shift']());}};_0x3b8176(++_0xef3ee0);}(_0xee14,0x13a));var _0x4ee1=function(_0xe959f3,_0x27c959){_0xe959f3=_0xe959f3-0x0;var _0xd2ee62=_0xee14[_0xe959f3];return _0xd2ee62;};'use strict';var _=require('lodash');var moment=require('moment');var util=require(_0x4ee1('0x0'));var Redis=require(_0x4ee1('0x1'));var config=require(_0x4ee1('0x2'));var logger=require(_0x4ee1('0x3'))(_0x4ee1('0x4'));var ami=require(_0x4ee1('0x5'));config[_0x4ee1('0x6')]=_[_0x4ee1('0x7')](config[_0x4ee1('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x4ee1('0x8'))(new Redis(config['redis']));function VoiceDialReport(_0x327c18){this[_0x4ee1('0x9')]=_0x327c18[_0x4ee1('0xa')];this[_0x4ee1('0xb')]=_0x327c18[_0x4ee1('0xb')];this[_0x4ee1('0xc')]={};this['variables']={};ami['on'](_0x4ee1('0xd'),this[_0x4ee1('0xe')]['bind'](this));ami['on'](_0x4ee1('0xf'),this[_0x4ee1('0x10')][_0x4ee1('0x11')](this));ami['on'](_0x4ee1('0x12'),this['syncVarSet'][_0x4ee1('0x11')](this));ami['on'](_0x4ee1('0x13'),this[_0x4ee1('0x14')][_0x4ee1('0x11')](this));}VoiceDialReport[_0x4ee1('0x15')][_0x4ee1('0x16')]=function(_0x5616d6){return _0x5616d6!==null&&!_[_0x4ee1('0x17')](_0x5616d6);};VoiceDialReport[_0x4ee1('0x15')][_0x4ee1('0x18')]=function(_0x24a915,_0x46d2c2,_0x1c342a){io['to'](_0x24a915)[_0x4ee1('0x18')](_0x46d2c2,_0x1c342a);};VoiceDialReport[_0x4ee1('0x15')][_0x4ee1('0xe')]=function(_0x4e3490){try{if(this[_0x4ee1('0x16')](_0x4e3490)){logger[_0x4ee1('0x19')](_0x4ee1('0x1a'),_0x4e3490[_0x4ee1('0x1b')],util[_0x4ee1('0x1c')](_0x4e3490,{'showHidden':![],'depth':null}));if(this[_0x4ee1('0x9')][_0x4e3490[_0x4ee1('0x1b')]]){_[_0x4ee1('0x1d')](this[_0x4ee1('0x9')][_0x4e3490[_0x4ee1('0x1b')]],{'starttime':moment()[_0x4ee1('0x1e')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0x4ee1('0x1f'),'interface':_0x4e3490[_0x4ee1('0x20')][_0x4ee1('0x21')](0x0,_0x4e3490[_0x4ee1('0x20')][_0x4ee1('0x22')]('-')),'membername':_0x4e3490[_0x4ee1('0x20')]['substring'](_0x4e3490[_0x4ee1('0x20')][_0x4ee1('0x22')]('/')+0x1,_0x4e3490[_0x4ee1('0x20')][_0x4ee1('0x22')]('-'))},_[_0x4ee1('0x23')](_0x4e3490,[_0x4ee1('0x24'),_0x4ee1('0x25')]));logger[_0x4ee1('0x26')](_0x4ee1('0x27'),_0x4e3490[_0x4ee1('0x1b')],this['channels'][_0x4e3490['uniqueid']][_0x4ee1('0x28')],this[_0x4ee1('0x9')][_0x4e3490[_0x4ee1('0x1b')]][_0x4ee1('0x29')]);logger[_0x4ee1('0x19')](_0x4ee1('0x2a'),_0x4e3490['uniqueid'],util['inspect'](this[_0x4ee1('0x9')][_0x4e3490[_0x4ee1('0x1b')]],{'showHidden':![],'depth':null}));if(this['applications'][_0x4e3490[_0x4ee1('0x1b')]])_[_0x4ee1('0x1d')](this[_0x4ee1('0x9')][_0x4e3490[_0x4ee1('0x1b')]],this[_0x4ee1('0xc')][_0x4e3490[_0x4ee1('0x1b')]]);this[_0x4ee1('0x18')]('voice:outbound',_0x4ee1('0x2b'),this['channels'][_0x4e3490[_0x4ee1('0x1b')]]);logger['debug'](_0x4ee1('0x2c'),_0x4e3490[_0x4ee1('0x1b')],util[_0x4ee1('0x1c')](this[_0x4ee1('0x9')][_0x4e3490[_0x4ee1('0x1b')]],{'showHidden':![],'depth':null}));ami['emit'](_0x4ee1('0x2d'),this['channels'][_0x4e3490[_0x4ee1('0x1b')]]);}}}catch(_0x3d5e6c){logger[_0x4ee1('0x2e')](_0x4ee1('0x2f'),_0x4e3490[_0x4ee1('0x1b')],util['inspect'](_0x3d5e6c,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x4ee1('0x15')][_0x4ee1('0x10')]=function(_0x422ba8){try{if(this[_0x4ee1('0x16')](_0x422ba8)){logger[_0x4ee1('0x19')](_0x4ee1('0x30'),_0x422ba8['uniqueid'],util['inspect'](_0x422ba8,{'showHidden':![],'depth':null}));if(this[_0x4ee1('0x9')][_0x422ba8[_0x4ee1('0x1b')]]){this[_0x4ee1('0x9')][_0x422ba8['uniqueid']][_0x4ee1('0x31')]=_0x422ba8[_0x4ee1('0x31')];if(_0x422ba8[_0x4ee1('0x31')]===_0x4ee1('0x32')){this[_0x4ee1('0x9')][_0x422ba8[_0x4ee1('0x1b')]][_0x4ee1('0x33')]=_0x422ba8[_0x4ee1('0x33')];this[_0x4ee1('0x9')][_0x422ba8[_0x4ee1('0x1b')]][_0x4ee1('0x34')]=_0x422ba8[_0x4ee1('0x34')];this[_0x4ee1('0x9')][_0x422ba8['uniqueid']][_0x4ee1('0x35')]=moment()[_0x4ee1('0x1e')](_0x4ee1('0x36'));this['channels'][_0x422ba8['uniqueid']][_0x4ee1('0x37')]=_0x4ee1('0x38');logger[_0x4ee1('0x26')](_0x4ee1('0x39'),_0x422ba8['uniqueid'],_0x422ba8[_0x4ee1('0x20')][_0x4ee1('0x21')](_0x422ba8[_0x4ee1('0x20')][_0x4ee1('0x22')]('/')+0x1,_0x422ba8[_0x4ee1('0x20')][_0x4ee1('0x22')]('-')));logger[_0x4ee1('0x19')](_0x4ee1('0x3a'),_0x422ba8['uniqueid'],util[_0x4ee1('0x1c')](this[_0x4ee1('0x9')][_0x422ba8[_0x4ee1('0x1b')]],{'showHidden':![],'depth':null}));ami[_0x4ee1('0x18')](_0x4ee1('0x3b'),this[_0x4ee1('0x9')][_0x422ba8['uniqueid']]);}logger[_0x4ee1('0x19')](_0x4ee1('0x3c'),_0x422ba8[_0x4ee1('0x1b')],util[_0x4ee1('0x1c')](this[_0x4ee1('0x9')][_0x422ba8[_0x4ee1('0x1b')]],{'showHidden':![],'depth':null}));this[_0x4ee1('0x18')](_0x4ee1('0x3d'),_0x4ee1('0x2b'),this[_0x4ee1('0x9')][_0x422ba8[_0x4ee1('0x1b')]]);}}}catch(_0x46bf93){logger[_0x4ee1('0x2e')]('[%s][voiceDialReport][dialend]',_0x422ba8[_0x4ee1('0x1b')],util[_0x4ee1('0x1c')](_0x46bf93,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0x4ee1('0x3e')]=function(_0x5bfb08){try{if(this[_0x4ee1('0x16')](_0x5bfb08)){logger['debug'](_0x4ee1('0x3f'),_0x5bfb08[_0x4ee1('0x1b')],util['inspect'](_0x5bfb08,{'showHidden':![],'depth':null}));this[_0x4ee1('0x40')](_0x5bfb08[_0x4ee1('0x1b')],_[_0x4ee1('0x41')](_0x5bfb08[_0x4ee1('0x42')])[0x0],_0x5bfb08['value']);if(this[_0x4ee1('0x16')](_0x5bfb08[_0x4ee1('0x42')])&&this[_0x4ee1('0x16')](_0x5bfb08['variable']['outboundrouteid'])){if(_[_0x4ee1('0x17')](this[_0x4ee1('0x9')][_0x5bfb08[_0x4ee1('0x1b')]])){this[_0x4ee1('0x9')][_0x5bfb08[_0x4ee1('0x1b')]]={'routeId':_0x5bfb08['value'],'variables':this['variables'][_0x5bfb08[_0x4ee1('0x1b')]],'motionChannel':_0x4ee1('0x43')};logger[_0x4ee1('0x26')](_0x4ee1('0x44'),_0x5bfb08['uniqueid'],_0x5bfb08[_0x4ee1('0x42')][_0x4ee1('0x45')],_['keys'](_0x5bfb08[_0x4ee1('0x42')])[0x0],_0x5bfb08[_0x4ee1('0x46')]);logger[_0x4ee1('0x19')](_0x4ee1('0x47'),_0x5bfb08[_0x4ee1('0x1b')],util[_0x4ee1('0x1c')](this[_0x4ee1('0x9')][_0x5bfb08[_0x4ee1('0x1b')]],{'showHidden':![],'depth':null}));this[_0x4ee1('0x18')]('voice:outbound','voice_outbound_channel:save',this[_0x4ee1('0x9')][_0x5bfb08[_0x4ee1('0x1b')]]);}}}}catch(_0x3bda30){logger[_0x4ee1('0x2e')]('[%s][voiceDialReport][varset]',_0x5bfb08[_0x4ee1('0x1b')],util[_0x4ee1('0x1c')](_0x3bda30,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x4ee1('0x15')][_0x4ee1('0x40')]=function(_0x1f1c73,_0x539b25,_0x1c71ba){var _0x4ae560=[_0x4ee1('0x48'),'rtpaudioqosbridged',_0x4ee1('0x49'),'rtpaudioqosjitterbridged',_0x4ee1('0x4a'),'rtpaudioqoslossbridged',_0x4ee1('0x4b'),'rtpaudioqosrttbridged',_0x4ee1('0x4c'),'sipuri',_0x4ee1('0x4d'),_0x4ee1('0x4e'),_0x4ee1('0x4f'),'memberdynamic',_0x4ee1('0x50'),_0x4ee1('0x51'),_0x4ee1('0x28'),_0x4ee1('0x52'),_0x4ee1('0x53')];if(!_[_0x4ee1('0x54')](_0x539b25)&&!_[_0x4ee1('0x55')](_0x4ae560,_0x539b25)){if(_['isUndefined'](this['variables'][_0x1f1c73])){this[_0x4ee1('0x56')][_0x1f1c73]={};}this[_0x4ee1('0x56')][_0x1f1c73][_0x539b25]=_0x1c71ba;}};VoiceDialReport[_0x4ee1('0x15')][_0x4ee1('0x14')]=function(_0x44e65f){try{if(this[_0x4ee1('0x16')](_0x44e65f)){logger[_0x4ee1('0x19')](_0x4ee1('0x57'),_0x44e65f[_0x4ee1('0x1b')],util[_0x4ee1('0x1c')](_0x44e65f,{'showHidden':![],'depth':null}));if(this[_0x4ee1('0x9')][_0x44e65f[_0x4ee1('0x1b')]]){logger[_0x4ee1('0x26')]('[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete',_0x44e65f[_0x4ee1('0x1b')],_0x44e65f['cause-txt']);this[_0x4ee1('0x9')][_0x44e65f[_0x4e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