79f534912250a2dc55e06756e8f50f6daaa4f9d7
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xdbf5=['memberlastcall','memberpenalty','memberrealtime','isNil','includes','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','cause-txt','duration','endtime','starttime','seconds','answertime','answered','holdtime','diff','billableseconds','sumHoldTime','sumDuration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','destuniqueid','[%s][voiceDialReport][hangup]','[%s][voiceDialReport][newexten]\x20event:','application','toLowerCase','set','applicationdata','appdata','startsWith','cdr(','[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s','split','[%s][voiceDialReport][newexten]','exports','moment','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','channels','outboundChannels','outbound','variables','dialbegin','syncDialBegin','bind','syncDialEnd','syncVarSet','syncHangup','prototype','isNotNull','isUndefined','debug','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid','merge','format','called','lastIndexOf','channel','substring','event','privilege','info','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername','interface','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','inspect','applications','emit','voice:outbound','voice_outbound_channel:save','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','dialstatus','connectedlinenum','connectedlinename','YYYY-MM-DD\x20HH:mm:ss','lastevent','connect','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][varset]\x20event:','addVariable','keys','value','variable','outboundrouteid','voice','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic'];(function(_0x40f96c,_0x32400d){var _0x56527f=function(_0x12c32f){while(--_0x12c32f){_0x40f96c['push'](_0x40f96c['shift']());}};_0x56527f(++_0x32400d);}(_0xdbf5,0x18c));var _0x5dbf=function(_0x4f428d,_0x270c0b){_0x4f428d=_0x4f428d-0x0;var _0x5a5931=_0xdbf5[_0x4f428d];return _0x5a5931;};'use strict';var _=require('lodash');var moment=require(_0x5dbf('0x0'));var util=require('util');var Redis=require('ioredis');var config=require(_0x5dbf('0x1'));var logger=require(_0x5dbf('0x2'))(_0x5dbf('0x3'));var ami=require(_0x5dbf('0x4'));config[_0x5dbf('0x5')]=_[_0x5dbf('0x6')](config[_0x5dbf('0x5')],{'host':_0x5dbf('0x7'),'port':0x18eb});var io=require(_0x5dbf('0x8'))(new Redis(config[_0x5dbf('0x5')]));function VoiceDialReport(_0x209b7d){this[_0x5dbf('0x9')]=_0x209b7d[_0x5dbf('0xa')];this['outbound']=_0x209b7d[_0x5dbf('0xb')];this['applications']={};this[_0x5dbf('0xc')]={};ami['on'](_0x5dbf('0xd'),this[_0x5dbf('0xe')][_0x5dbf('0xf')](this));ami['on']('dialend',this[_0x5dbf('0x10')]['bind'](this));ami['on']('varset',this[_0x5dbf('0x11')]['bind'](this));ami['on']('hangup',this[_0x5dbf('0x12')]['bind'](this));}VoiceDialReport[_0x5dbf('0x13')][_0x5dbf('0x14')]=function(_0x1453a9){return _0x1453a9!==null&&!_[_0x5dbf('0x15')](_0x1453a9);};VoiceDialReport[_0x5dbf('0x13')]['emit']=function(_0x4803ca,_0x2b4e1c,_0x3480c8){io['to'](_0x4803ca)['emit'](_0x2b4e1c,_0x3480c8);};VoiceDialReport[_0x5dbf('0x13')][_0x5dbf('0xe')]=function(_0x23f763){try{if(this[_0x5dbf('0x14')](_0x23f763)){logger[_0x5dbf('0x16')](_0x5dbf('0x17'),_0x23f763[_0x5dbf('0x18')],util['inspect'](_0x23f763,{'showHidden':![],'depth':null}));if(this['channels'][_0x23f763[_0x5dbf('0x18')]]){_[_0x5dbf('0x19')](this[_0x5dbf('0x9')][_0x23f763[_0x5dbf('0x18')]],{'starttime':moment()[_0x5dbf('0x1a')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0x5dbf('0x1b'),'interface':_0x23f763['channel']['substring'](0x0,_0x23f763['channel'][_0x5dbf('0x1c')]('-')),'membername':_0x23f763[_0x5dbf('0x1d')][_0x5dbf('0x1e')](_0x23f763[_0x5dbf('0x1d')][_0x5dbf('0x1c')]('/')+0x1,_0x23f763['channel'][_0x5dbf('0x1c')]('-'))},_['omit'](_0x23f763,[_0x5dbf('0x1f'),_0x5dbf('0x20')]));logger[_0x5dbf('0x21')](_0x5dbf('0x22'),_0x23f763[_0x5dbf('0x18')],this[_0x5dbf('0x9')][_0x23f763['uniqueid']][_0x5dbf('0x23')],this[_0x5dbf('0x9')][_0x23f763[_0x5dbf('0x18')]][_0x5dbf('0x24')]);logger[_0x5dbf('0x16')](_0x5dbf('0x25'),_0x23f763[_0x5dbf('0x18')],util[_0x5dbf('0x26')](this[_0x5dbf('0x9')][_0x23f763[_0x5dbf('0x18')]],{'showHidden':![],'depth':null}));if(this[_0x5dbf('0x27')][_0x23f763[_0x5dbf('0x18')]])_[_0x5dbf('0x19')](this[_0x5dbf('0x9')][_0x23f763[_0x5dbf('0x18')]],this[_0x5dbf('0x27')][_0x23f763[_0x5dbf('0x18')]]);this[_0x5dbf('0x28')](_0x5dbf('0x29'),_0x5dbf('0x2a'),this[_0x5dbf('0x9')][_0x23f763[_0x5dbf('0x18')]]);logger[_0x5dbf('0x16')]('[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:',_0x23f763[_0x5dbf('0x18')],util[_0x5dbf('0x26')](this[_0x5dbf('0x9')][_0x23f763[_0x5dbf('0x18')]],{'showHidden':![],'depth':null}));ami[_0x5dbf('0x28')](_0x5dbf('0x2b'),this[_0x5dbf('0x9')][_0x23f763[_0x5dbf('0x18')]]);}}}catch(_0x406ce6){logger[_0x5dbf('0x2c')](_0x5dbf('0x2d'),_0x23f763['uniqueid'],util['inspect'](_0x406ce6,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x5dbf('0x13')][_0x5dbf('0x10')]=function(_0x2cb2dc){try{if(this[_0x5dbf('0x14')](_0x2cb2dc)){logger[_0x5dbf('0x16')]('[%s][voiceDialReport][dialend]\x20event:',_0x2cb2dc['uniqueid'],util[_0x5dbf('0x26')](_0x2cb2dc,{'showHidden':![],'depth':null}));if(this[_0x5dbf('0x9')][_0x2cb2dc['uniqueid']]){this[_0x5dbf('0x9')][_0x2cb2dc[_0x5dbf('0x18')]][_0x5dbf('0x2e')]=_0x2cb2dc[_0x5dbf('0x2e')];if(_0x2cb2dc[_0x5dbf('0x2e')]==='ANSWER'){this[_0x5dbf('0x9')][_0x2cb2dc[_0x5dbf('0x18')]][_0x5dbf('0x2f')]=_0x2cb2dc[_0x5dbf('0x2f')];this[_0x5dbf('0x9')][_0x2cb2dc['uniqueid']][_0x5dbf('0x30')]=_0x2cb2dc[_0x5dbf('0x30')];this[_0x5dbf('0x9')][_0x2cb2dc[_0x5dbf('0x18')]]['answertime']=moment()[_0x5dbf('0x1a')](_0x5dbf('0x31'));this[_0x5dbf('0x9')][_0x2cb2dc[_0x5dbf('0x18')]][_0x5dbf('0x32')]=_0x5dbf('0x33');logger[_0x5dbf('0x21')](_0x5dbf('0x34'),_0x2cb2dc[_0x5dbf('0x18')],_0x2cb2dc[_0x5dbf('0x1d')][_0x5dbf('0x1e')](_0x2cb2dc['channel'][_0x5dbf('0x1c')]('/')+0x1,_0x2cb2dc[_0x5dbf('0x1d')][_0x5dbf('0x1c')]('-')));logger['debug'](_0x5dbf('0x35'),_0x2cb2dc[_0x5dbf('0x18')],util[_0x5dbf('0x26')](this['channels'][_0x2cb2dc[_0x5dbf('0x18')]],{'showHidden':![],'depth':null}));ami[_0x5dbf('0x28')](_0x5dbf('0x36'),this['channels'][_0x2cb2dc[_0x5dbf('0x18')]]);}logger[_0x5dbf('0x16')](_0x5dbf('0x37'),_0x2cb2dc[_0x5dbf('0x18')],util[_0x5dbf('0x26')](this[_0x5dbf('0x9')][_0x2cb2dc[_0x5dbf('0x18')]],{'showHidden':![],'depth':null}));this[_0x5dbf('0x28')]('voice:outbound','voice_outbound_channel:save',this['channels'][_0x2cb2dc['uniqueid']]);}}}catch(_0x28b28f){logger[_0x5dbf('0x2c')]('[%s][voiceDialReport][dialend]',_0x2cb2dc[_0x5dbf('0x18')],util[_0x5dbf('0x26')](_0x28b28f,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0x5dbf('0x11')]=function(_0x9824a0){try{if(this[_0x5dbf('0x14')](_0x9824a0)){logger[_0x5dbf('0x16')](_0x5dbf('0x38'),_0x9824a0[_0x5dbf('0x18')],util[_0x5dbf('0x26')](_0x9824a0,{'showHidden':![],'depth':null}));this[_0x5dbf('0x39')](_0x9824a0[_0x5dbf('0x18')],_[_0x5dbf('0x3a')](_0x9824a0['variable'])[0x0],_0x9824a0[_0x5dbf('0x3b')]);if(this[_0x5dbf('0x14')](_0x9824a0[_0x5dbf('0x3c')])&&this['isNotNull'](_0x9824a0[_0x5dbf('0x3c')][_0x5dbf('0x3d')])){if(_[_0x5dbf('0x15')](this[_0x5dbf('0x9')][_0x9824a0['uniqueid']])){this[_0x5dbf('0x9')][_0x9824a0['uniqueid']]={'routeId':_0x9824a0[_0x5dbf('0x3b')],'variables':this[_0x5dbf('0xc')][_0x9824a0[_0x5dbf('0x18')]],'motionChannel':_0x5dbf('0x3e')};logger['info']('[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s',_0x9824a0[_0x5dbf('0x18')],_0x9824a0[_0x5dbf('0x3c')][_0x5dbf('0x3d')],_['keys'](_0x9824a0[_0x5dbf('0x3c')])[0x0],_0x9824a0['value']);logger['debug']('[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:',_0x9824a0['uniqueid'],util[_0x5dbf('0x26')](this[_0x5dbf('0x9')][_0x9824a0['uniqueid']],{'showHidden':![],'depth':null}));this[_0x5dbf('0x28')](_0x5dbf('0x29'),'voice_outbound_channel:save',this[_0x5dbf('0x9')][_0x9824a0[_0x5dbf('0x18')]]);}}}}catch(_0x5b6990){logger[_0x5dbf('0x2c')]('[%s][voiceDialReport][varset]',_0x9824a0['uniqueid'],util[_0x5dbf('0x26')](_0x5b6990,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x5dbf('0x13')][_0x5dbf('0x39')]=function(_0x4a6ea4,_0x58d9ea,_0x442a43){var _0x3e8612=[_0x5dbf('0x3f'),_0x5dbf('0x40'),_0x5dbf('0x41'),_0x5dbf('0x42'),_0x5dbf('0x43'),_0x5dbf('0x44'),'rtpaudioqosrtt',_0x5dbf('0x45'),_0x5dbf('0x46'),_0x5dbf('0x47'),_0x5dbf('0x48'),_0x5dbf('0x49'),_0x5dbf('0x4a'),_0x5dbf('0x4b'),'memberinterface',_0x5dbf('0x4c'),'membername',_0x5dbf('0x4d'),_0x5dbf('0x4e')];if(!_[_0x5dbf('0x4f')](_0x58d9ea)&&!_[_0x5dbf('0x50')](_0x3e8612,_0x58d9ea)){if(_[_0x5dbf('0x15')](this[_0x5dbf('0xc')][_0x4a6ea4])){this[_0x5dbf('0xc')][_0x4a6ea4]={};}this['variables'][_0x4a6ea4][_0x58d9ea]=_0x442a43;}};VoiceDialReport['prototype']['syncHangup']=function(_0x1e1876){try{if(this[_0x5dbf('0x14')](_0x1e1876)){logger[_0x5dbf('0x16')]('[%s][voiceDialReport][hangup]\x20event:',_0x1e1876['uniqueid'],util[_0x5dbf('0x26')](_0x1e1876,{'showHidden':![],'depth':null}));if(this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]]){logger['info'](_0x5dbf('0x51'),_0x1e1876['uniqueid'],_0x1e1876[_0x5dbf('0x52')]);this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]]['endtime']=moment()['format'](_0x5dbf('0x31'));this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x53')]=moment(this['channels'][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x54')])['diff'](this['channels'][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x55')],_0x5dbf('0x56'));this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x32')]='complete';this[_0x5dbf('0xb')]['total']+=0x1;if(this['channels'][_0x1e1876['uniqueid']][_0x5dbf('0x57')]){this['outbound'][_0x5dbf('0x58')]+=0x1;this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x59')]=moment(this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x57')])[_0x5dbf('0x5a')](this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x55')],_0x5dbf('0x56'));this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x5b')]=moment(this['channels'][_0x1e1876[_0x5dbf('0x18')]]['endtime'])[_0x5dbf('0x5a')](this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x57')],'seconds');this[_0x5dbf('0xb')][_0x5dbf('0x5c')]+=this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x59')]||0x0;this[_0x5dbf('0xb')]['sumBillable']+=this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x5b')];}this[_0x5dbf('0xb')][_0x5dbf('0x5d')]+=this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]][_0x5dbf('0x53')];logger[_0x5dbf('0x16')](_0x5dbf('0x5e'),_0x1e1876[_0x5dbf('0x18')],util[_0x5dbf('0x26')](this['channels'][_0x1e1876['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x5dbf('0x28')](_0x5dbf('0x5f'),this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x18')]]);logger[_0x5dbf('0x16')](_0x5dbf('0x60'),_0x1e1876[_0x5dbf('0x18')],util[_0x5dbf('0x26')](this[_0x5dbf('0x9')][_0x1e1876['uniqueid']],{'showHidden':![],'depth':null}));ami['emit']('custom:dialend',this['channels'][_0x1e1876[_0x5dbf('0x18')]]);logger[_0x5dbf('0x16')](_0x5dbf('0x61'),_0x1e1876[_0x5dbf('0x18')],util[_0x5dbf('0x26')](this[_0x5dbf('0x9')][_0x1e1876['uniqueid']],{'showHidden':![],'depth':null}));this['emit'](_0x5dbf('0x29'),_0x5dbf('0x62'),this['outbound']);logger[_0x5dbf('0x21')](_0x5dbf('0x63'),JSON[_0x5dbf('0x64')](this[_0x5dbf('0x9')][_0x1e1876['uniqueid']]));logger[_0x5dbf('0x16')](_0x5dbf('0x65'),_0x1e1876[_0x5dbf('0x18')],util[_0x5dbf('0x26')](this[_0x5dbf('0x9')][_0x1e1876['uniqueid']],{'showHidden':![],'depth':null}));this[_0x5dbf('0x28')](_0x5dbf('0x29'),_0x5dbf('0x66'),this[_0x5dbf('0x9')][_0x1e1876['uniqueid']]);delete this[_0x5dbf('0x9')][_0x1e1876['uniqueid']];}else if(this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x67')]]){this[_0x5dbf('0x9')][_0x1e1876['linkedid']][_0x5dbf('0x18')]=this[_0x5dbf('0x9')][_0x1e1876[_0x5dbf('0x67')]][_0x5dbf('0x68')];}if(this['variables'][_0x1e1876[_0x5dbf('0x18')]]){delete this[_0x5dbf('0xc')][_0x1e1876[_0x5dbf('0x18')]];}}}catch(_0x1f56a9){logger[_0x5dbf('0x2c')](_0x5dbf('0x69'),_0x1e1876['uniqueid'],util[_0x5dbf('0x26')](_0x1f56a9,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x5dbf('0x13')]['syncNewExten']=function(_0x30469c){try{if(this[_0x5dbf('0x14')](_0x30469c)){logger[_0x5dbf('0x16')](_0x5dbf('0x6a'),_0x30469c[_0x5dbf('0x18')],util[_0x5dbf('0x26')](_0x30469c,{'showHidden':![],'depth':null}));if(_0x30469c[_0x5dbf('0x6b')][_0x5dbf('0x6c')]()===_0x5dbf('0x6d')){_0x30469c[_0x5dbf('0x6e')]=(_0x30469c[_0x5dbf('0x6f')]||_0x30469c[_0x5dbf('0x6e')])[_0x5dbf('0x6c')]();if(_[_0x5dbf('0x70')](_0x30469c[_0x5dbf('0x6e')],_0x5dbf('0x71'))){if(_['isUndefined'](this[_0x5dbf('0x27')][_0x30469c[_0x5dbf('0x18')]]))this[_0x5dbf('0x27')][_0x30469c[_0x5dbf('0x18')]]={};logger['info'](_0x5dbf('0x72'),_0x30469c[_0x5dbf('0x18')],_0x30469c[_0x5dbf('0x6b')],_0x30469c[_0x5dbf('0x6e')]);var _0x1ccdae=_0x30469c['applicationdata'][_0x5dbf('0x73')]('=');var _0x1ba14c=_0x1ccdae[0x0]['match'](/cdr\((.*)\)/);if(_0x1ba14c)this['applications'][_0x30469c[_0x5dbf('0x18')]][_0x1ba14c[0x1]]=_0x1ccdae[0x1];}}}}catch(_0x39c0a7){logger[_0x5dbf('0x2c')](_0x5dbf('0x74'),_0x30469c[_0x5dbf('0x18')],util[_0x5dbf('0x26')](_0x39c0a7,{'showHidden':![],'depth':null}));}};module[_0x5dbf('0x75')]=VoiceDialReport;