Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x1261=['outboundChannels','outbound','applications','variables','syncDialBegin','bind','dialend','syncHangup','prototype','isNotNull','isUndefined','emit','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid','inspect','merge','format','YYYY-MM-DD\x20HH:mm:ss','substring','lastIndexOf','channel','omit','event','privilege','info','channels','membername','debug','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','voice:outbound','voice_outbound_channel:save','[%s][voiceDialReport][dialbegin]','syncDialEnd','[%s][voiceDialReport][dialend]\x20event:','dialstatus','ANSWER','connectedlinenum','connectedlinename','lastevent','connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','error','[%s][voiceDialReport][dialend]','addVariable','value','variable','voice','keys','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','memberpenalty','memberrealtime','includes','[%s][voiceDialReport][hangup]\x20event:','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','cause-txt','endtime','duration','diff','starttime','seconds','complete','total','answertime','holdtime','sumHoldTime','billableseconds','sumDuration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','destuniqueid','[%s][voiceDialReport][hangup]','syncNewExten','toLowerCase','set','appdata','applicationdata','cdr(','split','match','[%s][voiceDialReport][newexten]','exports','moment','util','ioredis','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults'];(function(_0x28ec5b,_0x545ba4){var _0x4c2e6f=function(_0x19de50){while(--_0x19de50){_0x28ec5b['push'](_0x28ec5b['shift']());}};_0x4c2e6f(++_0x545ba4);}(_0x1261,0x144));var _0x1126=function(_0x1d5714,_0x2fa5f4){_0x1d5714=_0x1d5714-0x0;var _0x1b620e=_0x1261[_0x1d5714];return _0x1b620e;};'use strict';var _=require('lodash');var moment=require(_0x1126('0x0'));var util=require(_0x1126('0x1'));var Redis=require(_0x1126('0x2'));var config=require(_0x1126('0x3'));var logger=require(_0x1126('0x4'))(_0x1126('0x5'));var ami=require(_0x1126('0x6'));config[_0x1126('0x7')]=_[_0x1126('0x8')](config[_0x1126('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1126('0x7')]));function VoiceDialReport(_0x907180){this['channels']=_0x907180[_0x1126('0x9')];this[_0x1126('0xa')]=_0x907180[_0x1126('0xa')];this[_0x1126('0xb')]={};this[_0x1126('0xc')]={};ami['on']('dialbegin',this[_0x1126('0xd')][_0x1126('0xe')](this));ami['on'](_0x1126('0xf'),this['syncDialEnd'][_0x1126('0xe')](this));ami['on']('varset',this['syncVarSet'][_0x1126('0xe')](this));ami['on']('hangup',this[_0x1126('0x10')][_0x1126('0xe')](this));}VoiceDialReport[_0x1126('0x11')][_0x1126('0x12')]=function(_0xca0355){return _0xca0355!==null&&!_[_0x1126('0x13')](_0xca0355);};VoiceDialReport[_0x1126('0x11')][_0x1126('0x14')]=function(_0x43850b,_0x53a8f0,_0x5de9a7){io['to'](_0x43850b)[_0x1126('0x14')](_0x53a8f0,_0x5de9a7);};VoiceDialReport[_0x1126('0x11')][_0x1126('0xd')]=function(_0x4be0c6){try{if(this[_0x1126('0x12')](_0x4be0c6)){logger['debug'](_0x1126('0x15'),_0x4be0c6[_0x1126('0x16')],util[_0x1126('0x17')](_0x4be0c6,{'showHidden':![],'depth':null}));if(this['channels'][_0x4be0c6[_0x1126('0x16')]]){_[_0x1126('0x18')](this['channels'][_0x4be0c6['uniqueid']],{'starttime':moment()[_0x1126('0x19')](_0x1126('0x1a')),'lastevent':'called','interface':_0x4be0c6['channel'][_0x1126('0x1b')](0x0,_0x4be0c6['channel'][_0x1126('0x1c')]('-')),'membername':_0x4be0c6[_0x1126('0x1d')][_0x1126('0x1b')](_0x4be0c6['channel'][_0x1126('0x1c')]('/')+0x1,_0x4be0c6['channel']['lastIndexOf']('-'))},_[_0x1126('0x1e')](_0x4be0c6,[_0x1126('0x1f'),_0x1126('0x20')]));logger[_0x1126('0x21')]('[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called',_0x4be0c6[_0x1126('0x16')],this[_0x1126('0x22')][_0x4be0c6['uniqueid']][_0x1126('0x23')],this['channels'][_0x4be0c6['uniqueid']]['interface']);logger[_0x1126('0x24')](_0x1126('0x25'),_0x4be0c6[_0x1126('0x16')],util[_0x1126('0x17')](this[_0x1126('0x22')][_0x4be0c6[_0x1126('0x16')]],{'showHidden':![],'depth':null}));if(this[_0x1126('0xb')][_0x4be0c6[_0x1126('0x16')]])_['merge'](this[_0x1126('0x22')][_0x4be0c6[_0x1126('0x16')]],this[_0x1126('0xb')][_0x4be0c6['uniqueid']]);this['emit'](_0x1126('0x26'),_0x1126('0x27'),this['channels'][_0x4be0c6[_0x1126('0x16')]]);logger[_0x1126('0x24')]('[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:',_0x4be0c6[_0x1126('0x16')],util['inspect'](this[_0x1126('0x22')][_0x4be0c6['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x1126('0x14')]('custom:dialbegin',this[_0x1126('0x22')][_0x4be0c6['uniqueid']]);}}}catch(_0x5252e0){logger['error'](_0x1126('0x28'),_0x4be0c6[_0x1126('0x16')],util[_0x1126('0x17')](_0x5252e0,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0x1126('0x29')]=function(_0x226afb){try{if(this['isNotNull'](_0x226afb)){logger[_0x1126('0x24')](_0x1126('0x2a'),_0x226afb[_0x1126('0x16')],util[_0x1126('0x17')](_0x226afb,{'showHidden':![],'depth':null}));if(this['channels'][_0x226afb['uniqueid']]){this[_0x1126('0x22')][_0x226afb[_0x1126('0x16')]][_0x1126('0x2b')]=_0x226afb[_0x1126('0x2b')];if(_0x226afb['dialstatus']===_0x1126('0x2c')){this[_0x1126('0x22')][_0x226afb[_0x1126('0x16')]][_0x1126('0x2d')]=_0x226afb[_0x1126('0x2d')];this['channels'][_0x226afb[_0x1126('0x16')]][_0x1126('0x2e')]=_0x226afb[_0x1126('0x2e')];this[_0x1126('0x22')][_0x226afb['uniqueid']]['answertime']=moment()[_0x1126('0x19')](_0x1126('0x1a'));this['channels'][_0x226afb[_0x1126('0x16')]][_0x1126('0x2f')]=_0x1126('0x30');logger['info']('[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect',_0x226afb[_0x1126('0x16')],_0x226afb[_0x1126('0x1d')][_0x1126('0x1b')](_0x226afb[_0x1126('0x1d')]['lastIndexOf']('/')+0x1,_0x226afb[_0x1126('0x1d')]['lastIndexOf']('-')));logger[_0x1126('0x24')](_0x1126('0x31'),_0x226afb[_0x1126('0x16')],util[_0x1126('0x17')](this[_0x1126('0x22')][_0x226afb['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x1126('0x14')](_0x1126('0x32'),this[_0x1126('0x22')][_0x226afb[_0x1126('0x16')]]);}logger[_0x1126('0x24')](_0x1126('0x33'),_0x226afb[_0x1126('0x16')],util['inspect'](this[_0x1126('0x22')][_0x226afb[_0x1126('0x16')]],{'showHidden':![],'depth':null}));this[_0x1126('0x14')](_0x1126('0x26'),_0x1126('0x27'),this['channels'][_0x226afb['uniqueid']]);}}}catch(_0x1c4f06){logger[_0x1126('0x34')](_0x1126('0x35'),_0x226afb[_0x1126('0x16')],util[_0x1126('0x17')](_0x1c4f06,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x1126('0x11')]['syncVarSet']=function(_0x497576){try{if(this['isNotNull'](_0x497576)){logger[_0x1126('0x24')]('[%s][voiceDialReport][varset]\x20event:',_0x497576[_0x1126('0x16')],util[_0x1126('0x17')](_0x497576,{'showHidden':![],'depth':null}));this[_0x1126('0x36')](_0x497576[_0x1126('0x16')],_['keys'](_0x497576['variable'])[0x0],_0x497576[_0x1126('0x37')]);if(this[_0x1126('0x12')](_0x497576[_0x1126('0x38')])&&this['isNotNull'](_0x497576[_0x1126('0x38')]['outboundrouteid'])){if(_[_0x1126('0x13')](this['channels'][_0x497576[_0x1126('0x16')]])){this[_0x1126('0x22')][_0x497576[_0x1126('0x16')]]={'routeId':_0x497576['value'],'variables':this[_0x1126('0xc')][_0x497576[_0x1126('0x16')]],'motionChannel':_0x1126('0x39')};logger['info']('[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s',_0x497576['uniqueid'],_0x497576[_0x1126('0x38')]['outboundrouteid'],_[_0x1126('0x3a')](_0x497576['variable'])[0x0],_0x497576[_0x1126('0x37')]);logger[_0x1126('0x24')](_0x1126('0x3b'),_0x497576[_0x1126('0x16')],util[_0x1126('0x17')](this['channels'][_0x497576[_0x1126('0x16')]],{'showHidden':![],'depth':null}));this[_0x1126('0x14')]('voice:outbound',_0x1126('0x27'),this[_0x1126('0x22')][_0x497576['uniqueid']]);}}}}catch(_0x5f6d73){logger[_0x1126('0x34')]('[%s][voiceDialReport][varset]',_0x497576[_0x1126('0x16')],util[_0x1126('0x17')](_0x5f6d73,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x1126('0x11')]['addVariable']=function(_0x3fe7c1,_0x1c405c,_0x411c89){var _0x5878bb=[_0x1126('0x3c'),_0x1126('0x3d'),_0x1126('0x3e'),_0x1126('0x3f'),'rtpaudioqosloss',_0x1126('0x40'),'rtpaudioqosrtt',_0x1126('0x41'),_0x1126('0x42'),'sipuri','bridgepeer',_0x1126('0x43'),_0x1126('0x44'),_0x1126('0x45'),'memberinterface',_0x1126('0x46'),_0x1126('0x23'),_0x1126('0x47'),_0x1126('0x48')];if(!_['isNil'](_0x1c405c)&&!_[_0x1126('0x49')](_0x5878bb,_0x1c405c)){if(_[_0x1126('0x13')](this['variables'][_0x3fe7c1])){this['variables'][_0x3fe7c1]={};}this['variables'][_0x3fe7c1][_0x1c405c]=_0x411c89;}};VoiceDialReport['prototype'][_0x1126('0x10')]=function(_0x3bf090){try{if(this['isNotNull'](_0x3bf090)){logger[_0x1126('0x24')](_0x1126('0x4a'),_0x3bf090[_0x1126('0x16')],util[_0x1126('0x17')](_0x3bf090,{'showHidden':![],'depth':null}));if(this[_0x1126('0x22')][_0x3bf090['uniqueid']]){logger[_0x1126('0x21')](_0x1126('0x4b'),_0x3bf090['uniqueid'],_0x3bf090[_0x1126('0x4c')]);this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]][_0x1126('0x4d')]=moment()[_0x1126('0x19')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x1126('0x22')][_0x3bf090['uniqueid']][_0x1126('0x4e')]=moment(this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]]['endtime'])[_0x1126('0x4f')](this[_0x1126('0x22')][_0x3bf090['uniqueid']][_0x1126('0x50')],_0x1126('0x51'));this[_0x1126('0x22')][_0x3bf090['uniqueid']][_0x1126('0x2f')]=_0x1126('0x52');this[_0x1126('0xa')][_0x1126('0x53')]+=0x1;if(this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]][_0x1126('0x54')]){this[_0x1126('0xa')]['answered']+=0x1;this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]][_0x1126('0x55')]=moment(this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]]['answertime'])[_0x1126('0x4f')](this[_0x1126('0x22')][_0x3bf090['uniqueid']][_0x1126('0x50')],'seconds');this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]]['billableseconds']=moment(this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]][_0x1126('0x4d')])['diff'](this[_0x1126('0x22')][_0x3bf090['uniqueid']]['answertime'],_0x1126('0x51'));this[_0x1126('0xa')][_0x1126('0x56')]+=this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]][_0x1126('0x55')]||0x0;this[_0x1126('0xa')]['sumBillable']+=this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]][_0x1126('0x57')];}this[_0x1126('0xa')][_0x1126('0x58')]+=this[_0x1126('0x22')][_0x3bf090['uniqueid']]['duration'];logger[_0x1126('0x24')](_0x1126('0x59'),_0x3bf090['uniqueid'],util['inspect'](this['channels'][_0x3bf090['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x1126('0x14')](_0x1126('0x5a'),this[_0x1126('0x22')][_0x3bf090['uniqueid']]);logger[_0x1126('0x24')](_0x1126('0x5b'),_0x3bf090[_0x1126('0x16')],util[_0x1126('0x17')](this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]],{'showHidden':![],'depth':null}));ami[_0x1126('0x14')]('custom:dialend',this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]]);logger[_0x1126('0x24')](_0x1126('0x5c'),_0x3bf090[_0x1126('0x16')],util['inspect'](this['channels'][_0x3bf090[_0x1126('0x16')]],{'showHidden':![],'depth':null}));this[_0x1126('0x14')]('voice:outbound',_0x1126('0x5d'),this[_0x1126('0xa')]);logger[_0x1126('0x21')](_0x1126('0x5e'),JSON[_0x1126('0x5f')](this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]]));logger[_0x1126('0x24')](_0x1126('0x60'),_0x3bf090[_0x1126('0x16')],util[_0x1126('0x17')](this[_0x1126('0x22')][_0x3bf090[_0x1126('0x16')]],{'showHidden':![],'depth':null}));this['emit'](_0x1126('0x26'),_0x1126('0x61'),this[_0x1126('0x22')][_0x3bf090['uniqueid']]);delete this['channels'][_0x3bf090[_0x1126('0x16')]];}else if(this[_0x1126('0x22')][_0x3bf090[_0x1126('0x62')]]){this[_0x1126('0x22')][_0x3bf090['linkedid']]['uniqueid']=this['channels'][_0x3bf090[_0x1126('0x62')]][_0x1126('0x63')];}if(this[_0x1126('0xc')][_0x3bf090[_0x1126('0x16')]]){delete this['variables'][_0x3bf090[_0x1126('0x16')]];}}}catch(_0x5d7014){logger[_0x1126('0x34')](_0x1126('0x64'),_0x3bf090[_0x1126('0x16')],util[_0x1126('0x17')](_0x5d7014,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x1126('0x11')][_0x1126('0x65')]=function(_0x9a61b1){try{if(this['isNotNull'](_0x9a61b1)){logger[_0x1126('0x24')]('[%s][voiceDialReport][newexten]\x20event:',_0x9a61b1[_0x1126('0x16')],util[_0x1126('0x17')](_0x9a61b1,{'showHidden':![],'depth':null}));if(_0x9a61b1['application'][_0x1126('0x66')]()===_0x1126('0x67')){_0x9a61b1['applicationdata']=(_0x9a61b1[_0x1126('0x68')]||_0x9a61b1[_0x1126('0x69')])['toLowerCase']();if(_['startsWith'](_0x9a61b1[_0x1126('0x69')],_0x1126('0x6a'))){if(_[_0x1126('0x13')](this['applications'][_0x9a61b1['uniqueid']]))this['applications'][_0x9a61b1[_0x1126('0x16')]]={};logger['info']('[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s',_0x9a61b1[_0x1126('0x16')],_0x9a61b1['application'],_0x9a61b1[_0x1126('0x69')]);var _0x288a0c=_0x9a61b1['applicationdata'][_0x1126('0x6b')]('=');var _0x375728=_0x288a0c[0x0][_0x1126('0x6c')](/cdr\((.*)\)/);if(_0x375728)this[_0x1126('0xb')][_0x9a61b1[_0x1126('0x16')]][_0x375728[0x1]]=_0x288a0c[0x1];}}}}catch(_0x5e9872){logger[_0x1126('0x34')](_0x1126('0x6d'),_0x9a61b1['uniqueid'],util[_0x1126('0x17')](_0x5e9872,{'showHidden':![],'depth':null}));}};module[_0x1126('0x6e')]=VoiceDialReport;