aea35dd6d11fc4ebe010bb0a607a4769d7c83886
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x13b6=['bridgepvtcallid','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','includes','[%s][voiceDialReport][hangup]\x20event:','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','cause-txt','endtime','starttime','seconds','total','holdtime','diff','billableseconds','sumBillable','sumDuration','duration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','stringify','voice_outbound_channel:remove','linkedid','destuniqueid','[%s][voiceDialReport][hangup]','lodash','moment','util','ioredis','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','outbound','variables','dialbegin','syncDialBegin','bind','dialend','syncVarSet','hangup','syncHangup','prototype','isNotNull','isUndefined','[%s][voiceDialReport][dialbegin]\x20event:','inspect','channels','uniqueid','merge','YYYY-MM-DD\x20HH:mm:ss','called','channel','lastIndexOf','substring','omit','info','debug','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','emit','voice:outbound','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','custom:dialbegin','[%s][voiceDialReport][dialend]\x20event:','dialstatus','connectedlinenum','connectedlinename','answertime','format','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','voice_outbound_channel:save','[%s][voiceDialReport][varset]\x20event:','addVariable','keys','value','variable','outboundrouteid','[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','error','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipuri','bridgepeer'];(function(_0x44a04a,_0x64cb31){var _0x2e4b7c=function(_0x3833e4){while(--_0x3833e4){_0x44a04a['push'](_0x44a04a['shift']());}};_0x2e4b7c(++_0x64cb31);}(_0x13b6,0x1a5));var _0x613b=function(_0x39cc03,_0x3cd1a4){_0x39cc03=_0x39cc03-0x0;var _0x4711a3=_0x13b6[_0x39cc03];return _0x4711a3;};'use strict';var _=require(_0x613b('0x0'));var moment=require(_0x613b('0x1'));var util=require(_0x613b('0x2'));var Redis=require(_0x613b('0x3'));var config=require(_0x613b('0x4'));var logger=require(_0x613b('0x5'))(_0x613b('0x6'));var ami=require(_0x613b('0x7'));config[_0x613b('0x8')]=_[_0x613b('0x9')](config[_0x613b('0x8')],{'host':_0x613b('0xa'),'port':0x18eb});var io=require(_0x613b('0xb'))(new Redis(config[_0x613b('0x8')]));function VoiceDialReport(_0x492a1e){this['channels']=_0x492a1e['outboundChannels'];this[_0x613b('0xc')]=_0x492a1e[_0x613b('0xc')];this[_0x613b('0xd')]={};ami['on'](_0x613b('0xe'),this[_0x613b('0xf')][_0x613b('0x10')](this));ami['on'](_0x613b('0x11'),this['syncDialEnd'][_0x613b('0x10')](this));ami['on']('varset',this[_0x613b('0x12')][_0x613b('0x10')](this));ami['on'](_0x613b('0x13'),this[_0x613b('0x14')]['bind'](this));}VoiceDialReport[_0x613b('0x15')][_0x613b('0x16')]=function(_0x5eee83){return _0x5eee83!==null&&!_[_0x613b('0x17')](_0x5eee83);};VoiceDialReport[_0x613b('0x15')]['emit']=function(_0x226bf7,_0x454480,_0x21f8a5){io['to'](_0x226bf7)['emit'](_0x454480,_0x21f8a5);};VoiceDialReport[_0x613b('0x15')]['syncDialBegin']=function(_0x252f59){try{if(this[_0x613b('0x16')](_0x252f59)){logger['debug'](_0x613b('0x18'),_0x252f59['uniqueid'],util[_0x613b('0x19')](_0x252f59,{'showHidden':![],'depth':null}));if(this[_0x613b('0x1a')][_0x252f59[_0x613b('0x1b')]]){_[_0x613b('0x1c')](this['channels'][_0x252f59['uniqueid']],{'starttime':moment()['format'](_0x613b('0x1d')),'lastevent':_0x613b('0x1e'),'interface':_0x252f59[_0x613b('0x1f')]['substring'](0x0,_0x252f59[_0x613b('0x1f')][_0x613b('0x20')]('-')),'membername':_0x252f59[_0x613b('0x1f')][_0x613b('0x21')](_0x252f59['channel'][_0x613b('0x20')]('/')+0x1,_0x252f59[_0x613b('0x1f')]['lastIndexOf']('-'))},_[_0x613b('0x22')](_0x252f59,['event','privilege']));logger[_0x613b('0x23')]('[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called',_0x252f59[_0x613b('0x1b')],this[_0x613b('0x1a')][_0x252f59[_0x613b('0x1b')]]['membername'],this[_0x613b('0x1a')][_0x252f59[_0x613b('0x1b')]]['interface']);logger[_0x613b('0x24')](_0x613b('0x25'),_0x252f59[_0x613b('0x1b')],util[_0x613b('0x19')](this[_0x613b('0x1a')][_0x252f59[_0x613b('0x1b')]],{'showHidden':![],'depth':null}));this[_0x613b('0x26')](_0x613b('0x27'),'voice_outbound_channel:save',this[_0x613b('0x1a')][_0x252f59['uniqueid']]);logger[_0x613b('0x24')](_0x613b('0x28'),_0x252f59['uniqueid'],util[_0x613b('0x19')](this[_0x613b('0x1a')][_0x252f59[_0x613b('0x1b')]],{'showHidden':![],'depth':null}));ami['emit'](_0x613b('0x29'),this[_0x613b('0x1a')][_0x252f59[_0x613b('0x1b')]]);}}}catch(_0x5614bf){logger['error']('[%s][voiceDialReport][dialbegin]',_0x252f59['uniqueid'],util[_0x613b('0x19')](_0x5614bf,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype']['syncDialEnd']=function(_0x5cdb89){try{if(this[_0x613b('0x16')](_0x5cdb89)){logger[_0x613b('0x24')](_0x613b('0x2a'),_0x5cdb89[_0x613b('0x1b')],util['inspect'](_0x5cdb89,{'showHidden':![],'depth':null}));if(this['channels'][_0x5cdb89['uniqueid']]){this[_0x613b('0x1a')][_0x5cdb89[_0x613b('0x1b')]][_0x613b('0x2b')]=_0x5cdb89['dialstatus'];if(_0x5cdb89['dialstatus']==='ANSWER'){this[_0x613b('0x1a')][_0x5cdb89[_0x613b('0x1b')]][_0x613b('0x2c')]=_0x5cdb89['connectedlinenum'];this[_0x613b('0x1a')][_0x5cdb89[_0x613b('0x1b')]]['connectedlinename']=_0x5cdb89[_0x613b('0x2d')];this['channels'][_0x5cdb89[_0x613b('0x1b')]][_0x613b('0x2e')]=moment()[_0x613b('0x2f')](_0x613b('0x1d'));this[_0x613b('0x1a')][_0x5cdb89['uniqueid']]['lastevent']='connect';logger[_0x613b('0x23')](_0x613b('0x30'),_0x5cdb89[_0x613b('0x1b')],_0x5cdb89[_0x613b('0x1f')][_0x613b('0x21')](_0x5cdb89[_0x613b('0x1f')][_0x613b('0x20')]('/')+0x1,_0x5cdb89[_0x613b('0x1f')][_0x613b('0x20')]('-')));logger[_0x613b('0x24')](_0x613b('0x31'),_0x5cdb89['uniqueid'],util[_0x613b('0x19')](this['channels'][_0x5cdb89[_0x613b('0x1b')]],{'showHidden':![],'depth':null}));ami['emit']('custom:dialconnect',this[_0x613b('0x1a')][_0x5cdb89[_0x613b('0x1b')]]);}logger[_0x613b('0x24')](_0x613b('0x32'),_0x5cdb89[_0x613b('0x1b')],util[_0x613b('0x19')](this[_0x613b('0x1a')][_0x5cdb89[_0x613b('0x1b')]],{'showHidden':![],'depth':null}));this[_0x613b('0x26')]('voice:outbound',_0x613b('0x33'),this[_0x613b('0x1a')][_0x5cdb89['uniqueid']]);}}}catch(_0x250e33){logger['error']('[%s][voiceDialReport][dialend]',_0x5cdb89[_0x613b('0x1b')],util[_0x613b('0x19')](_0x250e33,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x613b('0x15')][_0x613b('0x12')]=function(_0x4e94e3){try{if(this['isNotNull'](_0x4e94e3)){logger[_0x613b('0x24')](_0x613b('0x34'),_0x4e94e3[_0x613b('0x1b')],util[_0x613b('0x19')](_0x4e94e3,{'showHidden':![],'depth':null}));this[_0x613b('0x35')](_0x4e94e3[_0x613b('0x1b')],_[_0x613b('0x36')](_0x4e94e3['variable'])[0x0],_0x4e94e3[_0x613b('0x37')]);if(this['isNotNull'](_0x4e94e3[_0x613b('0x38')])&&this[_0x613b('0x16')](_0x4e94e3[_0x613b('0x38')][_0x613b('0x39')])){if(_[_0x613b('0x17')](this[_0x613b('0x1a')][_0x4e94e3[_0x613b('0x1b')]])){this[_0x613b('0x1a')][_0x4e94e3[_0x613b('0x1b')]]={'routeId':_0x4e94e3[_0x613b('0x37')],'variables':this['variables'][_0x4e94e3[_0x613b('0x1b')]]};logger[_0x613b('0x23')](_0x613b('0x3a'),_0x4e94e3[_0x613b('0x1b')],_0x4e94e3[_0x613b('0x38')][_0x613b('0x39')],_[_0x613b('0x36')](_0x4e94e3['variable'])[0x0],_0x4e94e3[_0x613b('0x37')]);logger['debug'](_0x613b('0x3b'),_0x4e94e3[_0x613b('0x1b')],util[_0x613b('0x19')](this['channels'][_0x4e94e3[_0x613b('0x1b')]],{'showHidden':![],'depth':null}));this[_0x613b('0x26')](_0x613b('0x27'),_0x613b('0x33'),this[_0x613b('0x1a')][_0x4e94e3['uniqueid']]);}}}}catch(_0x108c3d){logger[_0x613b('0x3c')]('[%s][voiceDialReport][varset]',_0x4e94e3[_0x613b('0x1b')],util[_0x613b('0x19')](_0x108c3d,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x613b('0x15')][_0x613b('0x35')]=function(_0x1b357f,_0x39fd5c,_0x4c5a89){var _0x4c4981=[_0x613b('0x3d'),_0x613b('0x3e'),_0x613b('0x3f'),'rtpaudioqosjitterbridged',_0x613b('0x40'),_0x613b('0x41'),'rtpaudioqosrtt',_0x613b('0x42'),'sipcallid',_0x613b('0x43'),_0x613b('0x44'),_0x613b('0x45'),'membercalls',_0x613b('0x46'),_0x613b('0x47'),_0x613b('0x48'),'membername',_0x613b('0x49'),_0x613b('0x4a')];if(!_['isNil'](_0x39fd5c)&&!_[_0x613b('0x4b')](_0x4c4981,_0x39fd5c)){if(_['isUndefined'](this['variables'][_0x1b357f])){this[_0x613b('0xd')][_0x1b357f]={};}this[_0x613b('0xd')][_0x1b357f][_0x39fd5c]=_0x4c5a89;}};VoiceDialReport['prototype'][_0x613b('0x14')]=function(_0x2f1a98){try{if(this[_0x613b('0x16')](_0x2f1a98)){logger[_0x613b('0x24')](_0x613b('0x4c'),_0x2f1a98[_0x613b('0x1b')],util[_0x613b('0x19')](_0x2f1a98,{'showHidden':![],'depth':null}));if(this['channels'][_0x2f1a98[_0x613b('0x1b')]]){logger[_0x613b('0x23')](_0x613b('0x4d'),_0x2f1a98[_0x613b('0x1b')],_0x2f1a98[_0x613b('0x4e')]);this['channels'][_0x2f1a98[_0x613b('0x1b')]][_0x613b('0x4f')]=moment()[_0x613b('0x2f')](_0x613b('0x1d'));this[_0x613b('0x1a')][_0x2f1a98[_0x613b('0x1b')]]['duration']=moment(this[_0x613b('0x1a')][_0x2f1a98[_0x613b('0x1b')]][_0x613b('0x4f')])['diff'](this[_0x613b('0x1a')][_0x2f1a98[_0x613b('0x1b')]][_0x613b('0x50')],_0x613b('0x51'));this[_0x613b('0x1a')][_0x2f1a98[_0x613b('0x1b')]]['lastevent']='complete';this['outbound'][_0x613b('0x52')]+=0x1;if(this[_0x613b('0x1a')][_0x2f1a98[_0x613b('0x1b')]]['answertime']){this[_0x613b('0xc')]['answered']+=0x1;this[_0x613b('0x1a')][_0x2f1a98[_0x613b('0x1b')]][_0x613b('0x53')]=moment(this[_0x613b('0x1a')][_0x2f1a98['uniqueid']]['answertime'])[_0x613b('0x54')](this[_0x613b('0x1a')][_0x2f1a98[_0x61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