d8e2f645f3c573705b6d990ee0f8bfec248e33b6
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x1883=['addVariable','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','bridgepeer','membercalls','memberdynamic','memberinterface','includes','[%s][voiceDialReport][hangup]\x20event:','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','endtime','duration','starttime','lastevent','complete','total','answertime','answered','holdtime','diff','seconds','billableseconds','sumHoldTime','sumBillable','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','destuniqueid','[%s][voiceDialReport][hangup]','syncNewExten','[%s][voiceDialReport][newexten]\x20event:','application','toLowerCase','applicationdata','appdata','startsWith','[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s','split','match','[%s][voiceDialReport][newexten]','exports','lodash','moment','util','ioredis','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','channels','outboundChannels','outbound','applications','dialbegin','bind','dialend','syncDialEnd','syncVarSet','prototype','isNotNull','isUndefined','emit','debug','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid','inspect','merge','format','YYYY-MM-DD\x20HH:mm:ss','called','channel','lastIndexOf','privilege','info','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername','interface','voice:outbound','voice_outbound_channel:save','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','[%s][voiceDialReport][dialend]\x20event:','dialstatus','ANSWER','connectedlinenum','connectedlinename','connect','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','substring','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][dialend]','[%s][voiceDialReport][varset]\x20event:','variable','value','outboundrouteid','variables','voice','keys'];(function(_0x279614,_0x4cce43){var _0x2a331c=function(_0x2d37b4){while(--_0x2d37b4){_0x279614['push'](_0x279614['shift']());}};_0x2a331c(++_0x4cce43);}(_0x1883,0xab));var _0x3188=function(_0x264a8d,_0x4c0940){_0x264a8d=_0x264a8d-0x0;var _0x3f6460=_0x1883[_0x264a8d];return _0x3f6460;};'use strict';var _=require(_0x3188('0x0'));var moment=require(_0x3188('0x1'));var util=require(_0x3188('0x2'));var Redis=require(_0x3188('0x3'));var config=require(_0x3188('0x4'));var logger=require(_0x3188('0x5'))(_0x3188('0x6'));var ami=require(_0x3188('0x7'));config[_0x3188('0x8')]=_[_0x3188('0x9')](config[_0x3188('0x8')],{'host':_0x3188('0xa'),'port':0x18eb});var io=require(_0x3188('0xb'))(new Redis(config[_0x3188('0x8')]));function VoiceDialReport(_0x24f2f1){this[_0x3188('0xc')]=_0x24f2f1[_0x3188('0xd')];this['outbound']=_0x24f2f1[_0x3188('0xe')];this[_0x3188('0xf')]={};this['variables']={};ami['on'](_0x3188('0x10'),this['syncDialBegin'][_0x3188('0x11')](this));ami['on'](_0x3188('0x12'),this[_0x3188('0x13')][_0x3188('0x11')](this));ami['on']('varset',this[_0x3188('0x14')][_0x3188('0x11')](this));ami['on']('hangup',this['syncHangup'][_0x3188('0x11')](this));}VoiceDialReport[_0x3188('0x15')][_0x3188('0x16')]=function(_0x3ae228){return _0x3ae228!==null&&!_[_0x3188('0x17')](_0x3ae228);};VoiceDialReport[_0x3188('0x15')]['emit']=function(_0x276d69,_0x5e0044,_0x4a2f36){io['to'](_0x276d69)[_0x3188('0x18')](_0x5e0044,_0x4a2f36);};VoiceDialReport['prototype']['syncDialBegin']=function(_0x32c239){try{if(this[_0x3188('0x16')](_0x32c239)){logger[_0x3188('0x19')](_0x3188('0x1a'),_0x32c239[_0x3188('0x1b')],util[_0x3188('0x1c')](_0x32c239,{'showHidden':![],'depth':null}));if(this['channels'][_0x32c239[_0x3188('0x1b')]]){_[_0x3188('0x1d')](this[_0x3188('0xc')][_0x32c239[_0x3188('0x1b')]],{'starttime':moment()[_0x3188('0x1e')](_0x3188('0x1f')),'lastevent':_0x3188('0x20'),'interface':_0x32c239[_0x3188('0x21')]['substring'](0x0,_0x32c239[_0x3188('0x21')][_0x3188('0x22')]('-')),'membername':_0x32c239['channel']['substring'](_0x32c239['channel'][_0x3188('0x22')]('/')+0x1,_0x32c239[_0x3188('0x21')][_0x3188('0x22')]('-'))},_['omit'](_0x32c239,['event',_0x3188('0x23')]));logger[_0x3188('0x24')](_0x3188('0x25'),_0x32c239[_0x3188('0x1b')],this[_0x3188('0xc')][_0x32c239['uniqueid']][_0x3188('0x26')],this[_0x3188('0xc')][_0x32c239['uniqueid']][_0x3188('0x27')]);logger['debug']('[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:',_0x32c239[_0x3188('0x1b')],util[_0x3188('0x1c')](this[_0x3188('0xc')][_0x32c239[_0x3188('0x1b')]],{'showHidden':![],'depth':null}));if(this[_0x3188('0xf')][_0x32c239[_0x3188('0x1b')]])_[_0x3188('0x1d')](this[_0x3188('0xc')][_0x32c239['uniqueid']],this[_0x3188('0xf')][_0x32c239[_0x3188('0x1b')]]);this['emit'](_0x3188('0x28'),_0x3188('0x29'),this[_0x3188('0xc')][_0x32c239[_0x3188('0x1b')]]);logger[_0x3188('0x19')](_0x3188('0x2a'),_0x32c239[_0x3188('0x1b')],util[_0x3188('0x1c')](this['channels'][_0x32c239[_0x3188('0x1b')]],{'showHidden':![],'depth':null}));ami['emit'](_0x3188('0x2b'),this['channels'][_0x32c239[_0x3188('0x1b')]]);}}}catch(_0x80f9a8){logger[_0x3188('0x2c')](_0x3188('0x2d'),_0x32c239[_0x3188('0x1b')],util[_0x3188('0x1c')](_0x80f9a8,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x3188('0x15')][_0x3188('0x13')]=function(_0x3188a1){try{if(this[_0x3188('0x16')](_0x3188a1)){logger[_0x3188('0x19')](_0x3188('0x2e'),_0x3188a1[_0x3188('0x1b')],util[_0x3188('0x1c')](_0x3188a1,{'showHidden':![],'depth':null}));if(this[_0x3188('0xc')][_0x3188a1[_0x3188('0x1b')]]){this[_0x3188('0xc')][_0x3188a1[_0x3188('0x1b')]]['dialstatus']=_0x3188a1[_0x3188('0x2f')];if(_0x3188a1['dialstatus']===_0x3188('0x30')){this[_0x3188('0xc')][_0x3188a1['uniqueid']][_0x3188('0x31')]=_0x3188a1[_0x3188('0x31')];this[_0x3188('0xc')][_0x3188a1[_0x3188('0x1b')]][_0x3188('0x32')]=_0x3188a1[_0x3188('0x32')];this[_0x3188('0xc')][_0x3188a1['uniqueid']]['answertime']=moment()[_0x3188('0x1e')](_0x3188('0x1f'));this[_0x3188('0xc')][_0x3188a1[_0x3188('0x1b')]]['lastevent']=_0x3188('0x33');logger[_0x3188('0x24')](_0x3188('0x34'),_0x3188a1[_0x3188('0x1b')],_0x3188a1['channel'][_0x3188('0x35')](_0x3188a1['channel'][_0x3188('0x22')]('/')+0x1,_0x3188a1['channel'][_0x3188('0x22')]('-')));logger[_0x3188('0x19')](_0x3188('0x36'),_0x3188a1[_0x3188('0x1b')],util[_0x3188('0x1c')](this[_0x3188('0xc')][_0x3188a1[_0x3188('0x1b')]],{'showHidden':![],'depth':null}));ami[_0x3188('0x18')](_0x3188('0x37'),this[_0x3188('0xc')][_0x3188a1['uniqueid']]);}logger[_0x3188('0x19')](_0x3188('0x38'),_0x3188a1[_0x3188('0x1b')],util[_0x3188('0x1c')](this[_0x3188('0xc')][_0x3188a1[_0x3188('0x1b')]],{'showHidden':![],'depth':null}));this['emit'](_0x3188('0x28'),'voice_outbound_channel:save',this[_0x3188('0xc')][_0x3188a1[_0x3188('0x1b')]]);}}}catch(_0xb9a025){logger[_0x3188('0x2c')](_0x3188('0x39'),_0x3188a1['uniqueid'],util['inspect'](_0xb9a025,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype']['syncVarSet']=function(_0x4b9ed3){try{if(this[_0x3188('0x16')](_0x4b9ed3)){logger[_0x3188('0x19')](_0x3188('0x3a'),_0x4b9ed3[_0x3188('0x1b')],util[_0x3188('0x1c')](_0x4b9ed3,{'showHidden':![],'depth':null}));this['addVariable'](_0x4b9ed3[_0x3188('0x1b')],_['keys'](_0x4b9ed3[_0x3188('0x3b')])[0x0],_0x4b9ed3[_0x3188('0x3c')]);if(this[_0x3188('0x16')](_0x4b9ed3[_0x3188('0x3b')])&&this['isNotNull'](_0x4b9ed3[_0x3188('0x3b')][_0x3188('0x3d')])){if(_[_0x3188('0x17')](this[_0x3188('0xc')][_0x4b9ed3[_0x3188('0x1b')]])){this['channels'][_0x4b9ed3['uniqueid']]={'routeId':_0x4b9ed3[_0x3188('0x3c')],'variables':this[_0x3188('0x3e')][_0x4b9ed3['uniqueid']],'motionChannel':_0x3188('0x3f')};logger[_0x3188('0x24')]('[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s',_0x4b9ed3[_0x3188('0x1b')],_0x4b9ed3[_0x3188('0x3b')][_0x3188('0x3d')],_[_0x3188('0x40')](_0x4b9ed3[_0x3188('0x3b')])[0x0],_0x4b9ed3['value']);logger[_0x3188('0x19')]('[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:',_0x4b9ed3[_0x3188('0x1b')],util[_0x3188('0x1c')](this[_0x3188('0xc')][_0x4b9ed3[_0x3188('0x1b')]],{'showHidden':![],'depth':null}));this[_0x3188('0x18')](_0x3188('0x28'),_0x3188('0x29'),this[_0x3188('0xc')][_0x4b9ed3[_0x3188('0x1b')]]);}}}}catch(_0xf21263){logger[_0x3188('0x2c')]('[%s][voiceDialReport][varset]',_0x4b9ed3['uniqueid'],util[_0x3188('0x1c')](_0xf21263,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0x3188('0x41')]=function(_0x3efc29,_0x4e643f,_0x3abc6b){var _0x16417a=[_0x3188('0x42'),_0x3188('0x43'),_0x3188('0x44'),_0x3188('0x45'),_0x3188('0x46'),_0x3188('0x47'),'rtpaudioqosrtt',_0x3188('0x48'),_0x3188('0x49'),'sipuri',_0x3188('0x4a'),'bridgepvtcallid',_0x3188('0x4b'),_0x3188('0x4c'),_0x3188('0x4d'),'memberlastcall','membername','memberpenalty','memberrealtime'];if(!_['isNil'](_0x4e643f)&&!_[_0x3188('0x4e')](_0x16417a,_0x4e643f)){if(_[_0x3188('0x17')](this['variables'][_0x3efc29])){this[_0x3188('0x3e')][_0x3efc29]={};}this[_0x3188('0x3e')][_0x3efc29][_0x4e643f]=_0x3abc6b;}};VoiceDialReport['prototype']['syncHangup']=function(_0x53d604){try{if(this['isNotNull'](_0x53d604)){logger['debug'](_0x3188('0x4f'),_0x53d604[_0x3188('0x1b')],util[_0x3188('0x1c')](_0x53d604,{'showHidden':![],'depth':null}));if(this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]]){logger['info'](_0x3188('0x50'),_0x53d604[_0x3188('0x1b')],_0x53d604['cause-txt']);this['channels'][_0x53d604['uniqueid']][_0x3188('0x51')]=moment()[_0x3188('0x1e')](_0x3188('0x1f'));this['channels'][_0x53d604[_0x3188('0x1b')]][_0x3188('0x52')]=moment(this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]][_0x3188('0x51')])['diff'](this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]][_0x3188('0x53')],'seconds');this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]][_0x3188('0x54')]=_0x3188('0x55');this['outbound'][_0x3188('0x56')]+=0x1;if(this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]][_0x3188('0x57')]){this[_0x3188('0xe')][_0x3188('0x58')]+=0x1;this[_0x3188('0xc')][_0x53d604['uniqueid']][_0x3188('0x59')]=moment(this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]][_0x3188('0x57')])[_0x3188('0x5a')](this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]]['starttime'],_0x3188('0x5b'));this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]][_0x3188('0x5c')]=moment(this[_0x3188('0xc')][_0x53d604['uniqueid']][_0x3188('0x51')])[_0x3188('0x5a')](this['channels'][_0x53d604['uniqueid']][_0x3188('0x57')],_0x3188('0x5b'));this[_0x3188('0xe')][_0x3188('0x5d')]+=this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]][_0x3188('0x59')]||0x0;this[_0x3188('0xe')][_0x3188('0x5e')]+=this[_0x3188('0xc')][_0x53d604['uniqueid']][_0x3188('0x5c')];}this['outbound']['sumDuration']+=this[_0x3188('0xc')][_0x53d604['uniqueid']][_0x3188('0x52')];logger[_0x3188('0x19')](_0x3188('0x5f'),_0x53d604[_0x3188('0x1b')],util[_0x3188('0x1c')](this[_0x3188('0xc')][_0x53d604['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x3188('0x18')](_0x3188('0x60'),this['channels'][_0x53d604[_0x3188('0x1b')]]);logger[_0x3188('0x19')](_0x3188('0x61'),_0x53d604[_0x3188('0x1b')],util[_0x3188('0x1c')](this[_0x3188('0xc')][_0x53d604['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x3188('0x18')](_0x3188('0x62'),this['channels'][_0x53d604[_0x3188('0x1b')]]);logger[_0x3188('0x19')](_0x3188('0x63'),_0x53d604['uniqueid'],util[_0x3188('0x1c')](this[_0x3188('0xc')][_0x53d604[_0x3188('0x1b')]],{'showHidden':![],'depth':null}));this[_0x3188('0x18')](_0x3188('0x28'),_0x3188('0x64'),this[_0x3188('0xe')]);logger['info']('[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event',JSON['stringify'](this['channels'][_0x53d604[_0x3188('0x1b')]]));logger[_0x3188('0x19')](_0x3188('0x65'),_0x53d604[_0x3188('0x1b')],util[_0x3188('0x1c')](this['channels'][_0x53d604[_0x3188('0x1b')]],{'showHidden':![],'depth':null}));this['emit'](_0x3188('0x28'),_0x3188('0x66'),this['channels'][_0x53d604[_0x3188('0x1b')]]);delete this['channels'][_0x53d604[_0x3188('0x1b')]];}else if(this[_0x3188('0xc')][_0x53d604['linkedid']]){this[_0x3188('0xc')][_0x53d604['linkedid']][_0x3188('0x1b')]=this[_0x3188('0xc')][_0x53d604[_0x3188('0x67')]][_0x3188('0x68')];}if(this[_0x3188('0x3e')][_0x53d604['uniqueid']]){delete this[_0x3188('0x3e')][_0x53d604[_0x3188('0x1b')]];}}}catch(_0x562449){logger[_0x3188('0x2c')](_0x3188('0x69'),_0x53d604['uniqueid'],util['inspect'](_0x562449,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x3188('0x15')][_0x3188('0x6a')]=function(_0x1c98d1){try{if(this[_0x3188('0x16')](_0x1c98d1)){logger[_0x3188('0x19')](_0x3188('0x6b'),_0x1c98d1['uniqueid'],util[_0x3188('0x1c')](_0x1c98d1,{'showHidden':![],'depth':null}));if(_0x1c98d1[_0x3188('0x6c')][_0x3188('0x6d')]()==='set'){_0x1c98d1[_0x3188('0x6e')]=(_0x1c98d1[_0x3188('0x6f')]||_0x1c98d1[_0x3188('0x6e')])[_0x3188('0x6d')]();if(_[_0x3188('0x70')](_0x1c98d1[_0x3188('0x6e')],'cdr(')){if(_['isUndefined'](this['applications'][_0x1c98d1[_0x3188('0x1b')]]))this[_0x3188('0xf')][_0x1c98d1['uniqueid']]={};logger[_0x3188('0x24')](_0x3188('0x71'),_0x1c98d1[_0x3188('0x1b')],_0x1c98d1[_0x3188('0x6c')],_0x1c98d1[_0x3188('0x6e')]);var _0x2604ef=_0x1c98d1['applicationdata'][_0x3188('0x72')]('=');var _0x7216ab=_0x2604ef[0x0][_0x3188('0x73')](/cdr\((.*)\)/);if(_0x7216ab)this[_0x3188('0xf')][_0x1c98d1[_0x3188('0x1b')]][_0x7216ab[0x1]]=_0x2604ef[0x1];}}}}catch(_0x3849c3){logger[_0x3188('0x2c')](_0x3188('0x74'),_0x1c98d1[_0x3188('0x1b')],util[_0x3188('0x1c')](_0x3849c3,{'showHidden':![],'depth':null}));}};module[_0x3188('0x75')]=VoiceDialReport;