0f762f6091405a75b1ec29e53785bb53aeb43c5a
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x7566=['routealias','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','merge','pick','[%s][voiceQueueReport][queuecallerabandon]','queuecallercomplete','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','queuecallerexitreason','ABANDONED','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','last','queuecallerleaveAt','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','[%s][voiceQueueReport][queuecallerleave]','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','[%s][voiceQueueReport][agentconnect]','[%s][voiceQueueReport][agentcomplete]','queuecallerexit','queuecallerexitAt','transfer','reason','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','channel','toLowerCase','local/','linkedid','queuecallerjoinAt','add','FORWARDTRANSFER','transfertype','transferexten','destexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','toUpperCase','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s','[%s][voiceQueueReport][varset]','addVariable','keys','variable','value','CONTINUE','TIMEOUT','lastevent','timeout','custom:timeout','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','membercalls','memberdynamic','memberinterface','memberlastcall','membername','memberpenalty','memberrealtime','includes','[%s][voiceQueueReport][hangup]','length','diff','seconds','total','sumBillable','milliseconds','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','cause-txt','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','ATTENDEDTRANSFER','ATTENDED','transfertargetuniqueid','origtransfereruniqueid','switch','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BLIND','extension','transfererchannel','[%s][voiceQueueReport][blindtransfer]','syncMusicOnHoldStart','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstop]','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','[%s][voiceQueueReport][newexten]\x20event:','set','applicationdata','appdata','CDR(routeAlias)','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','application','split','exports','lodash','moment','util','md5','ioredis','../../../config/logger','ami','../ami','../model/queueReport','redis','defaults','socket.io-emitter','prototype','enqueue','tail','finally','sequence','queueReports','agents','channels','voiceQueues','flagQueueSummary','campaigns','variables','syncQueueSummary','bind','queuesummarycomplete','syncQueueSummaryComplete','queuecallerjoin','queuecallerabandon','syncQueueCallerAbandon','syncQueueCallerLeave','agentcomplete','syncAgentComplete','agentconnect','syncAgentConnect','varset','syncVarSet','hangup','syncHangup','syncFullyBooted','musiconholdstart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','isEmpty','hasOwnProperty','originated','talking','waiting','unlockRR','isNil','status','catch','message','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkQueueReport]','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emitVoiceQueueChannelRemove','emit','emitVoiceQueueChannelSave','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','format','voice:queue:%s','voice_queue_channel:save','voice_queue_presence:save',']\x20sending\x20voice_queue_channel:remove\x20event:','uniqueid','voice_queue_channel:remove','voice_queue_presence:remove','emitVoiceQueueSummary','type','inbound','name','strategy','answered','available','loggedIn','pTalking','sumDuration','sumHoldTime','unmanaged','abandoned','Trunk','active','callerid','Interval','stringify','debug','[voiceQueueReport][',']\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isNotNull','isUndefined','queues','Action','queuesummary','[voiceQueueReport][queuesummary]','queue','info','[voiceQueueReport][queuesummary]\x20name:%s','countBy','callers','toNumber','loggedin','[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:','custom:queuesummary','[voiceQueueReport][queuesummarycomplete]\x20event:','[%s][voiceQueueReport][queuecallerjoin]','YYYY-MM-DD\x20HH:mm:ss','position','count'];(function(_0x37d52e,_0x4c2d53){var _0x10deb9=function(_0x4e594e){while(--_0x4e594e){_0x37d52e['push'](_0x37d52e['shift']());}};_0x10deb9(++_0x4c2d53);}(_0x7566,0x164));var _0x6756=function(_0x4c06a3,_0x1e6b6f){_0x4c06a3=_0x4c06a3-0x0;var _0x7ff53c=_0x7566[_0x4c06a3];return _0x7ff53c;};'use strict';var _=require(_0x6756('0x0'));var moment=require(_0x6756('0x1'));var util=require(_0x6756('0x2'));var md5=require(_0x6756('0x3'));var Redis=require(_0x6756('0x4'));var config=require('../../../config/environment');var logger=require(_0x6756('0x5'))(_0x6756('0x6'));var ami=require(_0x6756('0x7'));var QueueReport=require(_0x6756('0x8'));config[_0x6756('0x9')]=_[_0x6756('0xa')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x6756('0xb'))(new Redis(config['redis']));var Sequence=function(){};Sequence[_0x6756('0xc')][_0x6756('0xd')]=function(_0x4d23a1){this[_0x6756('0xe')]=this['tail']?this['tail'][_0x6756('0xf')](_0x4d23a1):_0x4d23a1();};function VoiceQueueReport(_0x3de1a9){this[_0x6756('0x10')]=new Sequence();this[_0x6756('0x11')]={};this[_0x6756('0x12')]=_0x3de1a9['agents'];this[_0x6756('0x13')]=_0x3de1a9['queueChannels'];this[_0x6756('0x14')]=_0x3de1a9['voiceQueues'];this[_0x6756('0x15')]=!![];this['campaigns']=_0x3de1a9[_0x6756('0x16')];this[_0x6756('0x17')]={};ami['on']('queuesummary',this[_0x6756('0x18')][_0x6756('0x19')](this));ami['on'](_0x6756('0x1a'),this[_0x6756('0x1b')][_0x6756('0x19')](this));ami['on'](_0x6756('0x1c'),this['syncQueueCallerJoin']['bind'](this));ami['on'](_0x6756('0x1d'),this[_0x6756('0x1e')][_0x6756('0x19')](this));ami['on']('queuecallerleave',this[_0x6756('0x1f')]['bind'](this));ami['on'](_0x6756('0x20'),this[_0x6756('0x21')][_0x6756('0x19')](this));ami['on'](_0x6756('0x22'),this[_0x6756('0x23')][_0x6756('0x19')](this));ami['on'](_0x6756('0x24'),this[_0x6756('0x25')]['bind'](this));ami['on'](_0x6756('0x26'),this[_0x6756('0x27')][_0x6756('0x19')](this));ami['on']('fullybooted',this[_0x6756('0x28')][_0x6756('0x19')](this));ami['on'](_0x6756('0x29'),this['syncMusicOnHoldStart']['bind'](this));ami['on'](_0x6756('0x2a'),this[_0x6756('0x2b')]['bind'](this));ami['on'](_0x6756('0x2c'),this[_0x6756('0x2d')]['bind'](this));ami['on'](_0x6756('0x2e'),this[_0x6756('0x2f')][_0x6756('0x19')](this));this[_0x6756('0x30')]();this[_0x6756('0x31')]();}function clearChannels(_0x5afabe){if(!_[_0x6756('0x32')](_0x5afabe)){for(var _0x5711d0 in _0x5afabe){if(_0x5afabe[_0x6756('0x33')](_0x5711d0)){delete _0x5afabe[_0x5711d0];}}}}function clearCampaigns(_0x4166aa){if(!_[_0x6756('0x32')](_0x4166aa)){for(var _0x3ae706 in _0x4166aa){if(_0x4166aa[_0x6756('0x33')](_0x3ae706)){_0x4166aa[_0x3ae706][_0x6756('0x34')]=0x0;}}}}function clearVoiceQueues(_0x4366bd){if(!_[_0x6756('0x32')](_0x4366bd)){for(var _0x3c329a in _0x4366bd){if(_0x4366bd[_0x6756('0x33')](_0x3c329a)){_0x4366bd[_0x3c329a]['originated']=0x0;_0x4366bd[_0x3c329a][_0x6756('0x35')]=0x0;_0x4366bd[_0x3c329a]['pTalking']=0x0;_0x4366bd[_0x3c329a][_0x6756('0x36')]=0x0;_0x4366bd[_0x3c329a]['queueStatusComplete']=!![];}}}}function clearAgentBooked(_0x309dfb){if(!_[_0x6756('0x32')](_0x309dfb)){for(var _0x1fab12 in _0x309dfb){if(_0x309dfb[_0x6756('0x33')](_0x1fab12)){_0x309dfb[_0x1fab12][_0x6756('0x37')]=!![];}}}}VoiceQueueReport['prototype']['clearZombieChannels']=function(){var _0x368bae=this;for(var _0x15c986 in this[_0x6756('0x13')]){if(this[_0x6756('0x13')][_0x6756('0x33')](_0x15c986)&&!this[_0x6756('0x13')][_0x15c986]['switch']){this[_0x6756('0x10')]['enqueue'](function(){if(!_[_0x6756('0x38')](_0x368bae[_0x6756('0x13')][_0x15c986])){return ami['Action']({'action':_0x6756('0x39'),'channel':_0x368bae['channels'][_0x15c986]['channel']})[_0x6756('0x3a')](function(_0x1211d1){if(_0x1211d1[_0x6756('0x3b')]===_0x6756('0x3c')){setTimeout(function(){if(_0x368bae[_0x6756('0x13')][_0x15c986]){delete _0x368bae[_0x6756('0x13')][_0x15c986];logger[_0x6756('0x3d')](_0x6756('0x3e'),_0x15c986,util[_0x6756('0x3f')](_0x1211d1,{'showHidden':![],'depth':null}));}if(_0x368bae['queueReports'][_0x15c986]){delete _0x368bae[_0x6756('0x11')][_0x15c986];logger[_0x6756('0x3d')](_0x6756('0x40'),_0x15c986,util[_0x6756('0x3f')](_0x1211d1,{'showHidden':![],'depth':null}));}if(_0x368bae[_0x6756('0x17')][_0x15c986]){delete _0x368bae[_0x6756('0x17')][_0x15c986];logger[_0x6756('0x3d')]('[%s][voiceQueueReport][checkVariables]',_0x15c986,util[_0x6756('0x3f')](_0x1211d1,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0x6756('0xc')]['syncFullyBooted']=function(){logger[_0x6756('0x3d')](_0x6756('0x41'));clearChannels(this[_0x6756('0x13')]);this[_0x6756('0x42')](this[_0x6756('0x11')]);clearAgentBooked(this[_0x6756('0x12')]);clearVoiceQueues(this[_0x6756('0x14')]);clearCampaigns(this[_0x6756('0x16')]);};VoiceQueueReport['prototype'][_0x6756('0x42')]=function(_0x46a8a8){var _0x5ce171=this;if(!_[_0x6756('0x32')](_0x46a8a8)){for(var _0xecf539 in _0x46a8a8){if(_0x46a8a8['hasOwnProperty'](_0xecf539)){_0x5ce171[_0x6756('0x43')](_0x46a8a8[_0xecf539],'clearqueuereport');delete _0x46a8a8[_0xecf539];}}}};VoiceQueueReport[_0x6756('0xc')]['emit']=function(_0x36d72f,_0x4a30e9,_0x14fb78){io['to'](_0x36d72f)[_0x6756('0x44')](_0x4a30e9,_0x14fb78);};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x45')]=function(_0x434107,_0x514b1e){logger['debug'](_0x6756('0x46')+_0x514b1e+_0x6756('0x47'),_0x434107['uniqueid'],util[_0x6756('0x3f')](_0x434107,{'showHidden':![],'depth':null}));this[_0x6756('0x44')](util[_0x6756('0x48')](_0x6756('0x49'),_0x434107['name']),_0x6756('0x4a'),_0x434107);io['emit'](_0x6756('0x4b'),_0x434107);};VoiceQueueReport[_0x6756('0xc')]['emitVoiceQueueChannelRemove']=function(_0x3faf4c,_0x5c8ee2){logger['debug'](_0x6756('0x46')+_0x5c8ee2+_0x6756('0x4c'),_0x3faf4c[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x3faf4c,{'showHidden':![],'depth':null}));this[_0x6756('0x44')](util[_0x6756('0x48')](_0x6756('0x49'),_0x3faf4c['name']),_0x6756('0x4e'),_0x3faf4c);io[_0x6756('0x44')](_0x6756('0x4f'),_0x3faf4c);};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x50')]=function(_0x3a25e7,_0x261d2e){if(_0x3a25e7[_0x6756('0x51')]===_0x6756('0x52')){var _0x4ac948={'id':_0x3a25e7['id'],'name':_0x3a25e7[_0x6756('0x53')],'strategy':_0x3a25e7[_0x6756('0x54')],'answered':_0x3a25e7[_0x6756('0x55')],'available':_0x3a25e7[_0x6756('0x56')],'loggedIn':_0x3a25e7[_0x6756('0x57')],'pTalking':_0x3a25e7[_0x6756('0x58')],'sumBillable':_0x3a25e7['sumBillable'],'sumDuration':_0x3a25e7[_0x6756('0x59')],'sumHoldTime':_0x3a25e7[_0x6756('0x5a')]||0x0,'talking':_0x3a25e7[_0x6756('0x35')],'total':_0x3a25e7['total'],'type':_0x3a25e7[_0x6756('0x51')],'unmanaged':_0x3a25e7[_0x6756('0x5b')],'abandoned':_0x3a25e7[_0x6756('0x5c')],'waiting':_0x3a25e7['waiting']};if(_0x3a25e7[_0x6756('0x5d')]){_0x4ac948[_0x6756('0x5d')]={'id':_0x3a25e7['Trunk']['id'],'name':_0x3a25e7['Trunk'][_0x6756('0x53')],'active':_0x3a25e7[_0x6756('0x5d')][_0x6756('0x5e')],'callerid':_0x3a25e7['Trunk'][_0x6756('0x5f')]};}if(_0x3a25e7[_0x6756('0x60')]){_0x4ac948['Interval']={'id':_0x3a25e7[_0x6756('0x60')]['id'],'name':_0x3a25e7[_0x6756('0x60')][_0x6756('0x53')]};}var _0x321063=md5(JSON[_0x6756('0x61')](_0x4ac948));if(_0x3a25e7[_0x6756('0x3')]!==_0x321063){_0x3a25e7[_0x6756('0x3')]=_0x321063;logger[_0x6756('0x62')](_0x6756('0x63')+_0x261d2e+_0x6756('0x64'),util[_0x6756('0x3f')](_0x4ac948,{'showHidden':![],'depth':null}));this['emit'](util['format'](_0x6756('0x49'),_0x4ac948['name']),_0x6756('0x65'),_0x4ac948);}}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x66')]=function(_0x145f7f){return _0x145f7f!==null&&!_[_0x6756('0x67')](_0x145f7f);};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x31')]=function(){var _0x119907=this;setInterval(function(){_0x119907['clearZombieChannels']();ami['Action']({'action':_0x6756('0x68')})[_0x6756('0x3a')](function(_0x201715){logger[_0x6756('0x3d')]('[voiceQueueReport][queues]',util['inspect'](_0x201715,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x30')]=function(){var _0x4bfc75=this;setInterval(function(){if(_0x4bfc75['flagQueueSummary']){return ami[_0x6756('0x69')]({'action':_0x6756('0x6a')})['then'](function(_0x483beb){_0x4bfc75[_0x6756('0x15')]=![];})[_0x6756('0x3a')](function(_0x336087){logger[_0x6756('0x3d')](_0x6756('0x6b'),util['inspect'](_0x336087,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x18')]=function(_0x28e5ff){try{if(this[_0x6756('0x66')](_0x28e5ff)&&this[_0x6756('0x66')](_0x28e5ff[_0x6756('0x6c')])){logger[_0x6756('0x62')]('[voiceQueueReport][queuesummary]\x20event:',util[_0x6756('0x3f')](_0x28e5ff,{'showHidden':![],'depth':null}));if(this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]]){logger[_0x6756('0x6d')](_0x6756('0x6e'),_0x28e5ff['queue']);var _0x1ba946=_[_0x6756('0x6f')](this['channels'],_0x6756('0x6c'))[_0x28e5ff[_0x6756('0x6c')]]||0x0;var _0xad8d99=_0x1ba946-_0x28e5ff['callers'];if(this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]][_0x6756('0x36')]!==_['toNumber'](_0x28e5ff[_0x6756('0x70')])||this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]]['loggedIn']!==_[_0x6756('0x71')](_0x28e5ff[_0x6756('0x72')])||this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]]['available']!==_[_0x6756('0x71')](_0x28e5ff[_0x6756('0x56')])||this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]]['talking']!==_0xad8d99){this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]][_0x6756('0x36')]=_[_0x6756('0x71')](_0x28e5ff[_0x6756('0x70')]);this[_0x6756('0x14')][_0x28e5ff['queue']][_0x6756('0x57')]=_[_0x6756('0x71')](_0x28e5ff[_0x6756('0x72')]);this[_0x6756('0x14')][_0x28e5ff['queue']]['available']=_[_0x6756('0x71')](_0x28e5ff[_0x6756('0x56')]);this['voiceQueues'][_0x28e5ff[_0x6756('0x6c')]]['talking']=_0xad8d99>0x0?_0xad8d99:0x0;this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]]['talking']=this['voiceQueues'][_0x28e5ff[_0x6756('0x6c')]]['talking']>_['toNumber'](_0x28e5ff[_0x6756('0x72')])?_[_0x6756('0x71')](_0x28e5ff['loggedin']):this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]][_0x6756('0x35')];this['emitVoiceQueueSummary'](this[_0x6756('0x14')][_0x28e5ff[_0x6756('0x6c')]],_0x6756('0x6a'));}logger['debug'](_0x6756('0x73'),util[_0x6756('0x3f')](this[_0x6756('0x14')][_0x28e5ff['queue']],{'showHidden':![],'depth':null}));ami[_0x6756('0x44')](_0x6756('0x74'),this['voiceQueues'][_0x28e5ff['queue']]);}}}catch(_0x3ea135){logger[_0x6756('0x3d')]('[voiceQueueReport][queuesummary]',util[_0x6756('0x3f')](_0x3ea135,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x1b')]=function(_0xc3e1ee){logger['debug'](_0x6756('0x75'),util['inspect'](_0xc3e1ee,{'showHidden':![],'depth':null}));this[_0x6756('0x15')]=!![];};VoiceQueueReport['prototype']['syncQueueCallerJoin']=function(_0x5a658d){try{if(this[_0x6756('0x66')](_0x5a658d)){logger[_0x6756('0x62')](_0x6756('0x76'),_0x5a658d[_0x6756('0x4d')],util['inspect'](_0x5a658d,{'showHidden':![],'depth':null}));if(_[_0x6756('0x67')](this['queueReports'][_0x5a658d[_0x6756('0x4d')]]))this[_0x6756('0x11')][_0x5a658d['uniqueid']]=[];if(_['isUndefined'](this[_0x6756('0x13')][_0x5a658d['uniqueid']]))this[_0x6756('0x13')][_0x5a658d[_0x6756('0x4d')]]={};var _0x375b83=new QueueReport();_0x375b83['name']=_0x5a658d[_0x6756('0x6c')];_0x375b83[_0x6756('0x51')]=this[_0x6756('0x14')][_0x375b83[_0x6756('0x53')]]&&this['voiceQueues'][_0x375b83[_0x6756('0x53')]][_0x6756('0x51')]?this[_0x6756('0x14')][_0x375b83[_0x6756('0x53')]][_0x6756('0x51')]||_0x6756('0x52'):_0x6756('0x52');_0x375b83[_0x6756('0x6c')]=_0x5a658d[_0x6756('0x6c')];_0x375b83['queuecallerjoinAt']=moment()[_0x6756('0x48')](_0x6756('0x77'));_0x375b83[_0x6756('0x78')]=_0x5a658d[_0x6756('0x78')];_0x375b83[_0x6756('0x79')]=_0x5a658d['count'];_0x375b83[_0x6756('0x4d')]=_0x5a658d[_0x6756('0x4d')];_0x375b83[_0x6756('0x7a')]=this['channels'][_0x5a658d[_0x6756('0x4d')]]['routealias'];logger[_0x6756('0x6d')](_0x6756('0x7b'),_0x375b83[_0x6756('0x53')],_0x375b83[_0x6756('0x51')]);_[_0x6756('0x7c')](_0x375b83,_[_0x6756('0x7d')](_0x5a658d,_['keys'](_0x375b83)));this[_0x6756('0x11')][_0x5a658d[_0x6756('0x4d')]]['push'](_0x375b83);this['channels'][_0x5a658d[_0x6756('0x4d')]]=_0x375b83;this[_0x6756('0x45')](_0x375b83,_0x6756('0x1c'));}}catch(_0x4a9e33){logger[_0x6756('0x3d')](_0x6756('0x76'),_0x5a658d[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x4a9e33,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x1e')]=function(_0x13daf1){try{if(this[_0x6756('0x66')](_0x13daf1)){logger[_0x6756('0x62')](_0x6756('0x7e'),_0x13daf1[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x13daf1,{'showHidden':![],'depth':null}));if(this[_0x6756('0x11')][_0x13daf1[_0x6756('0x4d')]]){var _0x5e9974=_['last'](this[_0x6756('0x11')][_0x13daf1[_0x6756('0x4d')]]);_0x5e9974[_0x6756('0x7f')]=![];_0x5e9974[_0x6756('0x80')]=null;_0x5e9974[_0x6756('0x81')]=_0x13daf1[_0x6756('0x81')];_0x5e9974['originalposition']=_0x13daf1[_0x6756('0x82')];_0x5e9974[_0x6756('0x1d')]=!![];_0x5e9974[_0x6756('0x83')]=moment()[_0x6756('0x48')]('YYYY-MM-DD\x20HH:mm:ss');_0x5e9974[_0x6756('0x84')]=_0x6756('0x85');_0x5e9974[_0x6756('0x86')]=null;logger['info'](_0x6756('0x87'),_0x5e9974[_0x6756('0x53')],_0x5e9974['type']);this[_0x6756('0x13')][_0x13daf1[_0x6756('0x4d')]]=_0x5e9974;this[_0x6756('0x43')](_0x5e9974,_0x6756('0x1d'));}}}catch(_0x27dcee){logger[_0x6756('0x3d')]('[%s][voiceQueueReport][queuecallerabandon]',_0x13daf1[_0x6756('0x4d')],util['inspect'](_0x27dcee,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6756('0x1f')]=function(_0x4f53f1){try{if(this[_0x6756('0x66')](_0x4f53f1)){logger['debug']('[%s][voiceQueueReport][queuecallerleave]',_0x4f53f1[_0x6756('0x4d')],util['inspect'](_0x4f53f1,{'showHidden':![],'depth':null}));if(this[_0x6756('0x11')][_0x4f53f1[_0x6756('0x4d')]]){var _0xac7f87=_[_0x6756('0x88')](this[_0x6756('0x11')][_0x4f53f1[_0x6756('0x4d')]]);_0xac7f87[_0x6756('0x89')]=moment()[_0x6756('0x48')](_0x6756('0x77'));_0xac7f87['connectedlinenum']=_0x4f53f1['connectedlinenum'];_0xac7f87[_0x6756('0x8a')]=_0x4f53f1['connectedlinename'];logger['info'](_0x6756('0x8b'),_0xac7f87['name'],_0xac7f87[_0x6756('0x51')],_0x4f53f1[_0x6756('0x8c')],_0x4f53f1[_0x6756('0x8a')]);this['channels'][_0x4f53f1[_0x6756('0x4d')]]=_0xac7f87;this[_0x6756('0x45')](_0xac7f87,'queuecallerleave');}}}catch(_0x23564e){logger['error'](_0x6756('0x8d'),_0x4f53f1[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x23564e,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6756('0x23')]=function(_0x28d817){try{if(this['isNotNull'](_0x28d817)){logger[_0x6756('0x62')]('[%s][voiceQueueReport][agentconnect]',_0x28d817['uniqueid'],util['inspect'](_0x28d817,{'showHidden':![],'depth':null}));if(this[_0x6756('0x11')][_0x28d817[_0x6756('0x4d')]]){var _0x1d3c51=_[_0x6756('0x88')](this[_0x6756('0x11')][_0x28d817['uniqueid']]);_0x1d3c51[_0x6756('0x7f')]=!![];_0x1d3c51['queuecallerexitreason']='COMPLETEDBYAGENT';logger[_0x6756('0x6d')](_0x6756('0x8e'),_0x1d3c51[_0x6756('0x53')],_0x1d3c51[_0x6756('0x51')]);}}}catch(_0x103609){logger['error'](_0x6756('0x8f'),_0x28d817[_0x6756('0x4d')],util['inspect'](_0x103609,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6756('0x21')]=function(_0x5c49ea){try{if(this['isNotNull'](_0x5c49ea)){logger[_0x6756('0x62')](_0x6756('0x90'),_0x5c49ea[_0x6756('0x4d')],util['inspect'](_0x5c49ea,{'showHidden':![],'depth':null}));if(this[_0x6756('0x11')][_0x5c49ea[_0x6756('0x4d')]]){var _0x1dd194=_[_0x6756('0x88')](this[_0x6756('0x11')][_0x5c49ea['uniqueid']]);_0x1dd194['queuecallerabandon']=![];_0x1dd194[_0x6756('0x83')]=null;_0x1dd194['assigned']=!![];_0x1dd194[_0x6756('0x86')]=_0x5c49ea['membername'];_0x1dd194[_0x6756('0x81')]=_0x5c49ea['holdtime'];_0x1dd194[_0x6756('0x7f')]=!![];_0x1dd194[_0x6756('0x91')]=![];_0x1dd194[_0x6756('0x92')]=null;if(!_0x1dd194[_0x6756('0x93')]){if(_0x5c49ea[_0x6756('0x94')]=='transfer'){_0x1dd194[_0x6756('0x84')]='COMPLETED';logger[_0x6756('0x6d')](_0x6756('0x95'),_0x1dd194[_0x6756('0x53')],_0x1dd194[_0x6756('0x51')]);}else{if(_[_0x6756('0x96')](_0x5c49ea[_0x6756('0x97')][_0x6756('0x98')](),_0x6756('0x99'))){if(this['queueReports'][_0x5c49ea[_0x6756('0x9a')]]){var _0x227ef3=_[_0x6756('0x88')](this[_0x6756('0x11')][_0x5c49ea[_0x6756('0x9a')]]);_0x227ef3[_0x6756('0x7f')]=![];_0x227ef3[_0x6756('0x91')]=!![];_0x227ef3[_0x6756('0x92')]=moment(_0x1dd194[_0x6756('0x9b')])[_0x6756('0x9c')](_0x5c49ea[_0x6756('0x81')],'seconds')[_0x6756('0x48')]('YYYY-MM-DD\x20HH:mm:ss');_0x227ef3['queuecallerexitreason']=_0x6756('0x9d');_0x227ef3['transfer']=!![];_0x227ef3[_0x6756('0x9e')]='FORWARD';_0x227ef3[_0x6756('0x9f')]=_0x5c49ea[_0x6756('0xa0')];_0x227ef3[_0x6756('0xa1')]=_0x5c49ea[_0x6756('0x4d')];logger[_0x6756('0x6d')](_0x6756('0xa2'),_0x227ef3[_0x6756('0x53')],_0x227ef3[_0x6756('0x51')]);var _0x2e194f=this[_0x6756('0x11')][_0x5c49ea[_0x6756('0x9a')]];this[_0x6756('0x11')][_0x5c49ea[_0x6756('0x9a')]]=this[_0x6756('0x11')][_0x5c49ea[_0x6756('0x4d')]];this[_0x6756('0x11')][_0x5c49ea[_0x6756('0x4d')]]=_0x2e194f;}}else{_0x1dd194[_0x6756('0x84')]='COMPLETEDBY'+_0x5c49ea[_0x6756('0x94')][_0x6756('0xa3')]();logger[_0x6756('0x6d')](_0x6756('0xa4'),_0x1dd194[_0x6756('0x53')],_0x1dd194[_0x6756('0x51')],_0x1dd194[_0x6756('0x84')]);}}}this[_0x6756('0x13')][_0x5c49ea[_0x6756('0x4d')]]=_0x1dd194;this[_0x6756('0x43')](_0x1dd194,_0x6756('0x20'));}}}catch(_0x23eabb){logger[_0x6756('0x3d')](_0x6756('0x90'),_0x5c49ea[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x23eabb,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x25')]=function(_0x43c049){try{if(this[_0x6756('0x66')](_0x43c049)){logger[_0x6756('0x62')](_0x6756('0xa5'),_0x43c049[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x43c049,{'showHidden':![],'depth':null}));this[_0x6756('0xa6')](_0x43c049['uniqueid'],_[_0x6756('0xa7')](_0x43c049[_0x6756('0xa8')])[0x0],_0x43c049[_0x6756('0xa9')]);if(this[_0x6756('0x11')][_0x43c049[_0x6756('0x4d')]]){var _0x31560d=_[_0x6756('0x88')](this[_0x6756('0x11')][_0x43c049[_0x6756('0x4d')]]);if(_0x31560d){if(this[_0x6756('0x66')](_0x43c049[_0x6756('0xa8')])&&this[_0x6756('0x66')](_0x43c049['variable']['queuestatus'])){switch(_0x43c049[_0x6756('0xa9')]){case _0x6756('0xaa'):_0x31560d['queuecallerexit']=![];_0x31560d[_0x6756('0x92')]=null;break;case _0x6756('0xab'):_0x31560d[_0x6756('0xac')]=_0x6756('0xad');_0x31560d['queuecallerexit']=!![];_0x31560d['queuecallerexitAt']=moment()[_0x6756('0x48')](_0x6756('0x77'));_0x31560d[_0x6756('0x89')]=moment()[_0x6756('0x48')](_0x6756('0x77'));logger[_0x6756('0x62')]('[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:',_0x43c049[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x31560d,{'showHidden':![],'depth':null}));ami[_0x6756('0x44')](_0x6756('0xae'),_0x31560d);break;default:_0x31560d[_0x6756('0x91')]=!![];_0x31560d[_0x6756('0x92')]=moment()[_0x6756('0x48')]('YYYY-MM-DD\x20HH:mm:ss');_0x31560d[_0x6756('0x89')]=moment()['format'](_0x6756('0x77'));}_0x31560d[_0x6756('0x1d')]=![];_0x31560d['queuecallerabandonAt']=null;_0x31560d[_0x6756('0x84')]=_0x43c049[_0x6756('0xa9')];this[_0x6756('0x13')][_0x43c049['uniqueid']]=_0x31560d;this[_0x6756('0x43')](_0x31560d,_0x6756('0x24'));}else if(this[_0x6756('0x66')](_0x43c049['variable'])&&this[_0x6756('0x66')](_0x43c049[_0x6756('0xa8')][_0x6756('0xaf')])){if(!_0x31560d[_0x6756('0x1d')]){_0x31560d[_0x6756('0x91')]=!![];_0x31560d[_0x6756('0x92')]=moment()[_0x6756('0x48')](_0x6756('0x77'));_0x31560d[_0x6756('0x84')]=_0x6756('0xb0');_0x31560d[_0x6756('0x89')]=moment()[_0x6756('0x48')](_0x6756('0x77'));this[_0x6756('0x13')][_0x43c049[_0x6756('0x4d')]]=_0x31560d;}}logger[_0x6756('0x6d')](_0x6756('0xb1'),_0x43c049[_0x6756('0x4d')],_0x31560d[_0x6756('0x53')],_0x31560d[_0x6756('0x51')],_[_0x6756('0xa7')](_0x43c049[_0x6756('0xa8')])[0x0],_0x43c049[_0x6756('0xa9')]);_0x31560d['variables']=this['variables'][_0x43c049['uniqueid']];}}}}catch(_0x19f51e){logger[_0x6756('0x3d')](_0x6756('0xa5'),_0x43c049['uniqueid'],util[_0x6756('0x3f')](_0x19f51e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6756('0xc')]['addVariable']=function(_0x4c752b,_0x39532e,_0x345502){var _0x3fcdb6=[_0x6756('0xb2'),'rtpaudioqosbridged',_0x6756('0xb3'),_0x6756('0xb4'),_0x6756('0xb5'),_0x6756('0xb6'),_0x6756('0xb7'),_0x6756('0xb8'),_0x6756('0xb9'),_0x6756('0xba'),_0x6756('0xbb'),'bridgepvtcallid',_0x6756('0xbc'),_0x6756('0xbd'),_0x6756('0xbe'),_0x6756('0xbf'),_0x6756('0xc0'),_0x6756('0xc1'),_0x6756('0xc2')];if(!_[_0x6756('0x38')](_0x39532e)&&!_[_0x6756('0xc3')](_0x3fcdb6,_0x39532e)){if(_[_0x6756('0x67')](this[_0x6756('0x17')][_0x4c752b])){this[_0x6756('0x17')][_0x4c752b]={};}this[_0x6756('0x17')][_0x4c752b][_0x39532e]=_0x345502;}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x27')]=function(_0xf22df1){try{if(this['isNotNull'](_0xf22df1)){logger['debug'](_0x6756('0xc4'),_0xf22df1['uniqueid'],util[_0x6756('0x3f')](_0xf22df1,{'showHidden':![],'depth':null}));if(this[_0x6756('0x11')][_0xf22df1[_0x6756('0x4d')]]){for(var _0x1e53bc=0x0,_0x5b0e11={};_0x1e53bc<this['queueReports'][_0xf22df1[_0x6756('0x4d')]][_0x6756('0xc5')];_0x1e53bc+=0x1){_0x5b0e11=this['queueReports'][_0xf22df1[_0x6756('0x4d')]][_0x1e53bc];if(this[_0x6756('0x14')][_0x5b0e11['queue']]){if(_0x5b0e11[_0x6756('0x91')]&&_0x5b0e11[_0x6756('0x93')]!=!![]){this[_0x6756('0x14')][_0x5b0e11[_0x6756('0x6c')]]['unmanaged']+=0x1;}if(_0x5b0e11['queuecallerabandon']){this['voiceQueues'][_0x5b0e11[_0x6756('0x6c')]][_0x6756('0x5c')]+=0x1;}this[_0x6756('0x14')][_0x5b0e11[_0x6756('0x6c')]]['sumHoldTime']+=moment(_0x5b0e11[_0x6756('0x89')])['diff'](_0x5b0e11[_0x6756('0x9b')],'seconds')||0x0;if(_0x1e53bc===this['queueReports'][_0xf22df1['uniqueid']]['length']-0x1){this[_0x6756('0x14')][_0x5b0e11[_0x6756('0x6c')]][_0x6756('0x59')]+=moment()['milliseconds'](0x0)[_0x6756('0xc6')](_0x5b0e11[_0x6756('0x9b')],_0x6756('0xc7'));this[_0x6756('0x14')][_0x5b0e11['queue']][_0x6756('0xc8')]+=0x1;if(_0x5b0e11[_0x6756('0x7f')]){this[_0x6756('0x14')][_0x5b0e11[_0x6756('0x6c')]][_0x6756('0x55')]+=0x1;this['voiceQueues'][_0x5b0e11[_0x6756('0x6c')]][_0x6756('0xc9')]+=moment()[_0x6756('0xca')](0x0)[_0x6756('0xc6')](_0x5b0e11[_0x6756('0x89')],_0x6756('0xc7'));_0x5b0e11['queuecallercompleteAt']=moment()['format'](_0x6756('0x77'));_0x5b0e11[_0x6756('0x91')]=![];_0x5b0e11[_0x6756('0x92')]=null;}if(_0x5b0e11[_0x6756('0x91')]&&_0x5b0e11[_0x6756('0x93')]!=!![]){_0x5b0e11[_0x6756('0xac')]=_0x6756('0x5b');logger['debug']('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:',_0xf22df1['uniqueid'],util[_0x6756('0x3f')](_0x5b0e11,{'showHidden':![],'depth':null}));ami['emit']('custom:queuecallerunmanaged',_0x5b0e11);}if(_0x5b0e11['queuecallerabandon']){_0x5b0e11[_0x6756('0xac')]=_0x6756('0x5c');logger[_0x6756('0x62')](_0x6756('0xcb'),_0xf22df1['uniqueid'],util[_0x6756('0x3f')](_0x5b0e11,{'showHidden':![],'depth':null}));ami[_0x6756('0x44')](_0x6756('0xcc'),_0x5b0e11);}}else{this['voiceQueues'][_0x5b0e11['queue']][_0x6756('0x59')]+=this[_0x6756('0x14')][_0x5b0e11[_0x6756('0x6c')]][_0x6756('0x5a')];}logger['info'](_0x6756('0xcd'),_0xf22df1[_0x6756('0x4d')],_0x5b0e11[_0x6756('0x53')],_0x5b0e11[_0x6756('0x51')],_0xf22df1[_0x6756('0xce')]);this[_0x6756('0x13')][_0xf22df1[_0x6756('0x4d')]]=_0x5b0e11;this[_0x6756('0x43')](_0x5b0e11,'hangup');this[_0x6756('0x50')](this[_0x6756('0x14')][_0x5b0e11[_0x6756('0x6c')]],_0x6756('0x26'));}}logger[_0x6756('0x62')](_0x6756('0xcf'),_0xf22df1['uniqueid'],util[_0x6756('0x3f')](this[_0x6756('0x11')][_0xf22df1[_0x6756('0x4d')]],{'showHidden':![],'depth':null}));ami[_0x6756('0x44')]('custom:voiceQueueReport',this['queueReports'][_0xf22df1[_0x6756('0x4d')]]);delete this[_0x6756('0x11')][_0xf22df1[_0x6756('0x4d')]];delete this[_0x6756('0x13')][_0xf22df1[_0x6756('0x4d')]];}if(this[_0x6756('0x17')][_0xf22df1[_0x6756('0x4d')]]){delete this[_0x6756('0x17')][_0xf22df1[_0x6756('0x4d')]];}}}catch(_0xf3151c){logger['error']('[%s][voiceQueueReport][hangup]',_0xf22df1[_0x6756('0x4d')],util[_0x6756('0x3f')](_0xf3151c,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x2d')]=function(_0x37593a){try{if(this[_0x6756('0x66')](_0x37593a)){logger[_0x6756('0x62')](_0x6756('0xd0'),_0x37593a[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x37593a,{'showHidden':![],'depth':null}));var _0x346391;if(this[_0x6756('0x11')][_0x37593a[_0x6756('0xd1')]]){_0x346391=_[_0x6756('0x88')](this[_0x6756('0x11')][_0x37593a['transfereeuniqueid']]);_0x346391[_0x6756('0x9f')]=_0x37593a[_0x6756('0xd2')];_0x346391[_0x6756('0xa1')]=_0x37593a[_0x6756('0xd3')];_0x346391[_0x6756('0x84')]=_0x6756('0xd4');_0x346391[_0x6756('0x93')]=!![];_0x346391['transfertype']=_0x6756('0xd5');if(this[_0x6756('0x11')][_0x37593a['secondtransfereruniqueid']]){var _0x1789db=this['queueReports'][_0x37593a[_0x6756('0xd3')]];this[_0x6756('0x11')][_0x37593a[_0x6756('0xd3')]]=this[_0x6756('0x11')][_0x37593a[_0x6756('0xd1')]];this[_0x6756('0x11')][_0x37593a[_0x6756('0xd1')]]=_0x1789db;var _0x2b9283=_[_0x6756('0x88')](this[_0x6756('0x11')][_0x37593a['transfereeuniqueid']]);_0x2b9283['switch']=!![];}logger['info']('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x37593a[_0x6756('0x4d')],_0x346391[_0x6756('0x53')],_0x346391[_0x6756('0x51')],_0x346391[_0x6756('0x9f')],_0x346391['transferuniqueid']);}else if(this['queueReports'][_0x37593a[_0x6756('0xd6')]]){_0x346391=_['last'](this[_0x6756('0x11')][_0x37593a[_0x6756('0xd6')]]);_0x346391[_0x6756('0x9f')]=_0x37593a['origtransfererexten'];_0x346391[_0x6756('0xa1')]=_0x37593a[_0x6756('0xd7')];_0x346391[_0x6756('0x84')]=_0x6756('0xd4');_0x346391['transfer']=!![];_0x346391['transfertype']=_0x6756('0xd5');if(this[_0x6756('0x11')][_0x37593a[_0x6756('0xd7')]]){var _0x1789db=this[_0x6756('0x11')][_0x37593a['origtransfereruniqueid']];this['queueReports'][_0x37593a[_0x6756('0xd7')]]=this[_0x6756('0x11')][_0x37593a[_0x6756('0xd6')]];this[_0x6756('0x11')][_0x37593a['transfertargetuniqueid']]=_0x1789db;var _0x2b9283=_['last'](this[_0x6756('0x11')][_0x37593a[_0x6756('0xd6')]]);_0x2b9283[_0x6756('0xd8')]=!![];}logger[_0x6756('0x6d')](_0x6756('0xd9'),_0x37593a[_0x6756('0x4d')],_0x346391[_0x6756('0x53')],_0x346391[_0x6756('0x51')],_0x346391[_0x6756('0x9f')],_0x346391[_0x6756('0xa1')]);}}}catch(_0x564cd0){logger[_0x6756('0x3d')](_0x6756('0xd0'),_0x37593a[_0x6756('0x4d')],util['inspect'](_0x564cd0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x2f')]=function(_0x25ccc7){try{if(this['isNotNull'](_0x25ccc7)){logger[_0x6756('0x62')]('[%s][voiceQueueReport][blindtransfer]',_0x25ccc7['uniqueid'],util['inspect'](_0x25ccc7,{'showHidden':![],'depth':null}));if(this[_0x6756('0x11')][_0x25ccc7[_0x6756('0xd1')]]){var _0x7e43eb=_['last'](this['queueReports'][_0x25ccc7[_0x6756('0xd1')]]);_0x7e43eb[_0x6756('0x84')]='BLINDTRANSFER';_0x7e43eb['transfer']=!![];_0x7e43eb[_0x6756('0x9e')]=_0x6756('0xda');_0x7e43eb[_0x6756('0x9f')]=_0x25ccc7[_0x6756('0xdb')];_0x7e43eb[_0x6756('0xa1')]=_0x25ccc7[_0x6756('0xd1')];logger[_0x6756('0x6d')]('[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x25ccc7[_0x6756('0x4d')],_0x7e43eb[_0x6756('0x53')],_0x7e43eb[_0x6756('0x51')],_0x7e43eb[_0x6756('0x9f')],_0x7e43eb[_0x6756('0xa1')]);this[_0x6756('0x27')]({'event':'BlindTransfer','uniqueid':_0x25ccc7['transfereeuniqueid'],'context':_0x25ccc7['context'],'channel':_0x25ccc7[_0x6756('0xdc')]});}}}catch(_0x2b1479){logger[_0x6756('0x3d')](_0x6756('0xdd'),_0x25ccc7[_0x6756('0x4d')],util['inspect'](_0x2b1479,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0xde')]=function(_0x51c190){try{if(this[_0x6756('0x66')](_0x51c190)){logger[_0x6756('0x62')](_0x6756('0xdf'),_0x51c190[_0x6756('0x4d')],util['inspect'](_0x51c190,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x51c190[_0x6756('0x4d')]]){var _0x4096a3=_[_0x6756('0x88')](this['queueReports'][_0x51c190[_0x6756('0x4d')]]);if(!_[_0x6756('0x38')](_0x4096a3['queuecallerleaveAt'])){_0x4096a3[_0x6756('0xe0')]=moment()[_0x6756('0x48')](_0x6756('0x77'));logger[_0x6756('0x6d')](_0x6756('0xe1'),_0x51c190[_0x6756('0x4d')],_0x4096a3[_0x6756('0xe0')]);}}}}catch(_0x143fe4){logger[_0x6756('0x3d')](_0x6756('0xdf'),_0x51c190[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x143fe4,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6756('0xc')][_0x6756('0x2b')]=function(_0x5da968){try{if(this[_0x6756('0x66')](_0x5da968)){logger['debug'](_0x6756('0xe2'),_0x5da968[_0x6756('0x4d')],util[_0x6756('0x3f')](_0x5da968,{'showHidden':![],'depth':null}));if(this[_0x6756('0x11')][_0x5da968[_0x6756('0x4d')]]){var _0x503266=_[_0x6756('0x88')](this[_0x6756('0x11')][_0x5da968[_0x6756('0x4d')]]);if(!_['isNil'](_0x503266[_0x6756('0xe0')])){_0x503266[_0x6756('0xe3')]+=moment()['milliseconds'](0x0)[_0x6756('0xc6')](_0x503266[_0x6756('0xe0')],'seconds');logger[_0x6756('0x6d')](_0x6756('0xe4'),_0x5da968[_0x6756('0x4d')],_0x503266[_0x6756('0xe3')]);delete _0x503266[_0x6756('0xe0')];}}}}catch(_0x5b8d7d){logger[_0x6756('0x3d')](_0x6756('0xe2'),_0x5da968[_0x6756('0x4d')],util['inspect'](_0x5b8d7d,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype']['syncNewExten']=function(_0x2b9894){try{if(this[_0x6756('0x66')](_0x2b9894)){logger[_0x6756('0x62')](_0x6756('0xe5'),_0x2b9894['uniqueid'],util[_0x6756('0x3f')](_0x2b9894,{'showHidden':![],'depth':null}));if(_0x2b9894['application'][_0x6756('0x98')]()===_0x6756('0xe6')){_0x2b9894[_0x6756('0xe7')]=_0x2b9894[_0x6756('0xe8')]&&_0x2b9894[_0x6756('0xe8')]['startsWith'](_0x6756('0xe9'))?_0x2b9894['appdata']:(_0x2b9894[_0x6756('0xe8')]||_0x2b9894[_0x6756('0xe7')])[_0x6756('0x98')]();if(_[_0x6756('0x96')](_0x2b9894[_0x6756('0xe7')][_0x6756('0x98')](),_0x6756('0xea'))){logger[_0x6756('0x6d')](_0x6756('0xeb'),_0x2b9894['uniqueid'],_0x2b9894[_0x6756('0xec')],_0x2b9894['applicationdata']);if(_['isUndefined'](this[_0x6756('0x13')][_0x2b9894['uniqueid']]))this[_0x6756('0x13')][_0x2b9894[_0x6756('0x4d')]]={};var _0xcd106e=_0x2b9894[_0x6756('0xe7')][_0x6756('0xed')]('=');var _0x416343=_0xcd106e[0x0]['toLowerCase']()['match'](/cdr\((.*)\)/);if(_0x416343)this[_0x6756('0x13')][_0x2b9894[_0x6756('0x4d')]][_0x416343[0x1]]=_0xcd106e[0x1];}}}}catch(_0xf4cee0){logger[_0x6756('0x3d')]('[%s][voiceQueueReport][newexten]',_0x2b9894[_0x6756('0x4d')],util['inspect'](_0xf4cee0,{'showHidden':![],'depth':null}));}};module[_0x6756('0xee')]=VoiceQueueReport;