3dc27ce06e8c4932075c80722b14f5d7935506e2
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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audioqos','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqoslossbridged','rtpaudioqosrttbridged'];(function(_0x4a9222,_0xdf97c1){var _0x4460b9=function(_0x4925ac){while(--_0x4925ac){_0x4a9222['push'](_0x4a9222['shift']());}};_0x4460b9(++_0xdf97c1);}(_0x6a8e,0x12c));var _0xe6a8=function(_0x1f99a5,_0x523e8b){_0x1f99a5=_0x1f99a5-0x0;var _0x20107c=_0x6a8e[_0x1f99a5];return _0x20107c;};'use strict';var _=require(_0xe6a8('0x0'));var moment=require(_0xe6a8('0x1'));var util=require(_0xe6a8('0x2'));var md5=require(_0xe6a8('0x3'));var Redis=require(_0xe6a8('0x4'));var config=require(_0xe6a8('0x5'));var logger=require(_0xe6a8('0x6'))(_0xe6a8('0x7'));var ami=require(_0xe6a8('0x8'));var QueueReport=require('../model/queueReport');config[_0xe6a8('0x9')]=_['defaults'](config['redis'],{'host':_0xe6a8('0xa'),'port':0x18eb});var io=require(_0xe6a8('0xb'))(new Redis(config[_0xe6a8('0x9')]));var Sequence=function(){};Sequence['prototype'][_0xe6a8('0xc')]=function(_0x41ceca){this[_0xe6a8('0xd')]=this[_0xe6a8('0xd')]?this[_0xe6a8('0xd')][_0xe6a8('0xe')](_0x41ceca):_0x41ceca();};function VoiceQueueReport(_0x4b4281){this[_0xe6a8('0xf')]=new Sequence();this['queueReports']={};this[_0xe6a8('0x10')]=_0x4b4281[_0xe6a8('0x10')];this[_0xe6a8('0x11')]=_0x4b4281[_0xe6a8('0x12')];this['voiceQueues']=_0x4b4281[_0xe6a8('0x13')];this[_0xe6a8('0x14')]=!![];this[_0xe6a8('0x15')]=_0x4b4281[_0xe6a8('0x15')];this[_0xe6a8('0x16')]={};ami['on']('queuesummary',this[_0xe6a8('0x17')][_0xe6a8('0x18')](this));ami['on']('queuesummarycomplete',this['syncQueueSummaryComplete'][_0xe6a8('0x18')](this));ami['on'](_0xe6a8('0x19'),this['syncQueueCallerJoin'][_0xe6a8('0x18')](this));ami['on'](_0xe6a8('0x1a'),this[_0xe6a8('0x1b')]['bind'](this));ami['on'](_0xe6a8('0x1c'),this['syncQueueCallerLeave'][_0xe6a8('0x18')](this));ami['on'](_0xe6a8('0x1d'),this['syncAgentComplete'][_0xe6a8('0x18')](this));ami['on'](_0xe6a8('0x1e'),this[_0xe6a8('0x1f')][_0xe6a8('0x18')](this));ami['on'](_0xe6a8('0x20'),this[_0xe6a8('0x21')][_0xe6a8('0x18')](this));ami['on'](_0xe6a8('0x22'),this[_0xe6a8('0x23')][_0xe6a8('0x18')](this));ami['on']('fullybooted',this['syncFullyBooted'][_0xe6a8('0x18')](this));ami['on']('musiconholdstart',this['syncMusicOnHoldStart'][_0xe6a8('0x18')](this));ami['on']('musiconholdstop',this[_0xe6a8('0x24')][_0xe6a8('0x18')](this));ami['on'](_0xe6a8('0x25'),this[_0xe6a8('0x26')]['bind'](this));ami['on']('blindtransfer',this['syncBlindTransfer'][_0xe6a8('0x18')](this));this[_0xe6a8('0x27')]();this[_0xe6a8('0x28')]();}function clearChannels(_0xfaaeb1){if(!_[_0xe6a8('0x29')](_0xfaaeb1)){for(var _0x51069b in _0xfaaeb1){if(_0xfaaeb1['hasOwnProperty'](_0x51069b)){delete _0xfaaeb1[_0x51069b];}}}}function clearCampaigns(_0x3d2907){if(!_[_0xe6a8('0x29')](_0x3d2907)){for(var _0x2286b5 in _0x3d2907){if(_0x3d2907[_0xe6a8('0x2a')](_0x2286b5)){_0x3d2907[_0x2286b5][_0xe6a8('0x2b')]=0x0;}}}}function clearVoiceQueues(_0x1b7c9d){if(!_[_0xe6a8('0x29')](_0x1b7c9d)){for(var _0x3b71bf in _0x1b7c9d){if(_0x1b7c9d[_0xe6a8('0x2a')](_0x3b71bf)){_0x1b7c9d[_0x3b71bf][_0xe6a8('0x2b')]=0x0;_0x1b7c9d[_0x3b71bf][_0xe6a8('0x2c')]=0x0;_0x1b7c9d[_0x3b71bf]['pTalking']=0x0;_0x1b7c9d[_0x3b71bf][_0xe6a8('0x2d')]=0x0;_0x1b7c9d[_0x3b71bf][_0xe6a8('0x2e')]=!![];}}}}function clearAgentBooked(_0x2d79af){if(!_['isEmpty'](_0x2d79af)){for(var _0x233100 in _0x2d79af){if(_0x2d79af[_0xe6a8('0x2a')](_0x233100)){_0x2d79af[_0x233100][_0xe6a8('0x2f')]=!![];}}}}VoiceQueueReport['prototype'][_0xe6a8('0x30')]=function(){var _0x1092b8=this;for(var _0x33bab8 in this[_0xe6a8('0x11')]){if(this['channels'][_0xe6a8('0x2a')](_0x33bab8)&&!this[_0xe6a8('0x11')][_0x33bab8][_0xe6a8('0x31')]){this['sequence'][_0xe6a8('0xc')](function(){if(!_[_0xe6a8('0x32')](_0x1092b8['channels'][_0x33bab8])){return ami['Action']({'action':'status','channel':_0x1092b8[_0xe6a8('0x11')][_0x33bab8][_0xe6a8('0x33')]})['catch'](function(_0x163db7){if(_0x163db7['message']===_0xe6a8('0x34')){setTimeout(function(){if(_0x1092b8['channels'][_0x33bab8]){delete _0x1092b8[_0xe6a8('0x11')][_0x33bab8];logger[_0xe6a8('0x35')](_0xe6a8('0x36'),_0x33bab8,util[_0xe6a8('0x37')](_0x163db7,{'showHidden':![],'depth':null}));}if(_0x1092b8['queueReports'][_0x33bab8]){delete _0x1092b8[_0xe6a8('0x38')][_0x33bab8];logger['error'](_0xe6a8('0x39'),_0x33bab8,util[_0xe6a8('0x37')](_0x163db7,{'showHidden':![],'depth':null}));}if(_0x1092b8[_0xe6a8('0x16')][_0x33bab8]){delete _0x1092b8[_0xe6a8('0x16')][_0x33bab8];logger['error']('[%s][voiceQueueReport][checkVariables]',_0x33bab8,util['inspect'](_0x163db7,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x3b')]=function(){logger[_0xe6a8('0x35')](_0xe6a8('0x3c'));clearChannels(this[_0xe6a8('0x11')]);this[_0xe6a8('0x3d')](this[_0xe6a8('0x38')]);clearAgentBooked(this[_0xe6a8('0x10')]);clearVoiceQueues(this[_0xe6a8('0x13')]);clearCampaigns(this['campaigns']);};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x3d')]=function(_0x38032d){var _0x54a094=this;if(!_[_0xe6a8('0x29')](_0x38032d)){for(var _0x418d5a in _0x38032d){if(_0x38032d[_0xe6a8('0x2a')](_0x418d5a)){_0x54a094[_0xe6a8('0x3e')](_0x38032d[_0x418d5a],_0xe6a8('0x3f'));delete _0x38032d[_0x418d5a];}}}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x40')]=function(_0x2f3d71,_0x3f7e3f,_0x1cc85c){io['to'](_0x2f3d71)[_0xe6a8('0x40')](_0x3f7e3f,_0x1cc85c);};VoiceQueueReport[_0xe6a8('0x3a')]['emitVoiceQueueChannelSave']=function(_0x4d5f43,_0x28ba32){logger[_0xe6a8('0x41')](_0xe6a8('0x42')+_0x28ba32+']\x20sending\x20voice_queue_channel:save\x20event:',_0x4d5f43[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x4d5f43,{'showHidden':![],'depth':null}));this['emit'](util[_0xe6a8('0x44')]('voice:queue:%s',_0x4d5f43['name']),_0xe6a8('0x45'),_0x4d5f43);io['emit'](_0xe6a8('0x46'),_0x4d5f43);};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x3e')]=function(_0x52137e,_0x5a74f1){logger[_0xe6a8('0x41')](_0xe6a8('0x42')+_0x5a74f1+_0xe6a8('0x47'),_0x52137e[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x52137e,{'showHidden':![],'depth':null}));if(_0x52137e[_0xe6a8('0x48')]===_0xe6a8('0x49'))return;this['emit'](util['format'](_0xe6a8('0x4a'),_0x52137e[_0xe6a8('0x4b')]),_0xe6a8('0x4c'),_0x52137e);io[_0xe6a8('0x40')]('voice_queue_presence:remove',_0x52137e);};VoiceQueueReport['prototype'][_0xe6a8('0x4d')]=function(_0x46e74d,_0x464bcd){if(_0x46e74d['type']===_0xe6a8('0x4e')){var _0x2367eb={'id':_0x46e74d['id'],'name':_0x46e74d[_0xe6a8('0x4b')],'strategy':_0x46e74d['strategy'],'answered':_0x46e74d[_0xe6a8('0x4f')],'available':_0x46e74d[_0xe6a8('0x50')],'loggedIn':_0x46e74d['loggedIn'],'pTalking':_0x46e74d[_0xe6a8('0x51')],'sumBillable':_0x46e74d['sumBillable'],'sumDuration':_0x46e74d['sumDuration'],'sumHoldTime':_0x46e74d[_0xe6a8('0x52')]||0x0,'talking':_0x46e74d[_0xe6a8('0x2c')],'total':_0x46e74d['total'],'type':_0x46e74d[_0xe6a8('0x53')],'unmanaged':_0x46e74d[_0xe6a8('0x54')],'abandoned':_0x46e74d[_0xe6a8('0x55')],'waiting':_0x46e74d['waiting']};if(_0x46e74d['Trunk']){_0x2367eb[_0xe6a8('0x56')]={'id':_0x46e74d[_0xe6a8('0x56')]['id'],'name':_0x46e74d[_0xe6a8('0x56')][_0xe6a8('0x4b')],'active':_0x46e74d[_0xe6a8('0x56')][_0xe6a8('0x57')],'callerid':_0x46e74d[_0xe6a8('0x56')]['callerid']};}if(_0x46e74d[_0xe6a8('0x58')]){_0x2367eb[_0xe6a8('0x58')]={'id':_0x46e74d[_0xe6a8('0x58')]['id'],'name':_0x46e74d[_0xe6a8('0x58')][_0xe6a8('0x4b')]};}var _0x183cfe=md5(JSON[_0xe6a8('0x59')](_0x2367eb));if(_0x46e74d['md5']!==_0x183cfe){_0x46e74d[_0xe6a8('0x3')]=_0x183cfe;logger[_0xe6a8('0x41')](_0xe6a8('0x5a')+_0x464bcd+_0xe6a8('0x5b'),util[_0xe6a8('0x37')](_0x2367eb,{'showHidden':![],'depth':null}));this[_0xe6a8('0x40')](util[_0xe6a8('0x44')](_0xe6a8('0x4a'),_0x2367eb[_0xe6a8('0x4b')]),_0xe6a8('0x5c'),_0x2367eb);}}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x5d')]=function(_0x29ccb7){return _0x29ccb7!==null&&!_['isUndefined'](_0x29ccb7);};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x28')]=function(){var _0x56b6d6=this;setInterval(function(){_0x56b6d6[_0xe6a8('0x30')]();ami['Action']({'action':_0xe6a8('0x5e')})[_0xe6a8('0x5f')](function(_0x30146c){logger[_0xe6a8('0x35')](_0xe6a8('0x60'),util['inspect'](_0x30146c,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport['prototype']['loopQueueSummary']=function(){var _0x1ca000=this;setInterval(function(){if(_0x1ca000[_0xe6a8('0x14')]){return ami['Action']({'action':'queuesummary'})['then'](function(){_0x1ca000['flagQueueSummary']=![];})[_0xe6a8('0x5f')](function(_0x4496df){logger[_0xe6a8('0x35')](_0xe6a8('0x61'),util[_0xe6a8('0x37')](_0x4496df,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x17')]=function(_0x10a5fc){try{if(this[_0xe6a8('0x5d')](_0x10a5fc)&&this[_0xe6a8('0x5d')](_0x10a5fc[_0xe6a8('0x62')])){logger[_0xe6a8('0x41')](_0xe6a8('0x63'),util[_0xe6a8('0x37')](_0x10a5fc,{'showHidden':![],'depth':null}));if(this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]]){logger[_0xe6a8('0x64')](_0xe6a8('0x65'),_0x10a5fc[_0xe6a8('0x62')]);var _0xdb44b8=_[_0xe6a8('0x66')](this[_0xe6a8('0x11')],'queue')[_0x10a5fc[_0xe6a8('0x62')]]||0x0;var _0x52e509=_0xdb44b8-_0x10a5fc[_0xe6a8('0x67')];if(this['voiceQueues'][_0x10a5fc[_0xe6a8('0x62')]][_0xe6a8('0x2d')]!==_['toNumber'](_0x10a5fc[_0xe6a8('0x67')])||this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]][_0xe6a8('0x68')]!==_['toNumber'](_0x10a5fc[_0xe6a8('0x69')])||this[_0xe6a8('0x13')][_0x10a5fc['queue']][_0xe6a8('0x50')]!==_[_0xe6a8('0x6a')](_0x10a5fc[_0xe6a8('0x50')])||this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]][_0xe6a8('0x2c')]!==_0x52e509){this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]][_0xe6a8('0x2d')]=_['toNumber'](_0x10a5fc[_0xe6a8('0x67')]);this['voiceQueues'][_0x10a5fc['queue']][_0xe6a8('0x68')]=_[_0xe6a8('0x6a')](_0x10a5fc[_0xe6a8('0x69')]);this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]][_0xe6a8('0x50')]=_[_0xe6a8('0x6a')](_0x10a5fc[_0xe6a8('0x50')]);this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]][_0xe6a8('0x2c')]=_0x52e509>0x0?_0x52e509:0x0;this[_0xe6a8('0x13')][_0x10a5fc['queue']][_0xe6a8('0x2c')]=this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]][_0xe6a8('0x2c')]>_[_0xe6a8('0x6a')](_0x10a5fc[_0xe6a8('0x69')])?_[_0xe6a8('0x6a')](_0x10a5fc[_0xe6a8('0x69')]):this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]][_0xe6a8('0x2c')];this[_0xe6a8('0x4d')](this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]],_0xe6a8('0x6b'));}logger['debug'](_0xe6a8('0x6c'),util[_0xe6a8('0x37')](this['voiceQueues'][_0x10a5fc[_0xe6a8('0x62')]],{'showHidden':![],'depth':null}));ami[_0xe6a8('0x40')](_0xe6a8('0x6d'),this[_0xe6a8('0x13')][_0x10a5fc[_0xe6a8('0x62')]]);}}}catch(_0x3586f5){logger[_0xe6a8('0x35')]('[voiceQueueReport][queuesummary]',util[_0xe6a8('0x37')](_0x3586f5,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x6e')]=function(_0x2ca9bf){logger[_0xe6a8('0x41')](_0xe6a8('0x6f'),util[_0xe6a8('0x37')](_0x2ca9bf,{'showHidden':![],'depth':null}));ami[_0xe6a8('0x40')]('custom:queuesummarycomplete',{});this[_0xe6a8('0x14')]=!![];};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x70')]=function(_0x2275d7){try{if(this[_0xe6a8('0x5d')](_0x2275d7)){logger[_0xe6a8('0x41')](_0xe6a8('0x71'),_0x2275d7[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x2275d7,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xe6a8('0x38')][_0x2275d7[_0xe6a8('0x43')]]))this[_0xe6a8('0x38')][_0x2275d7[_0xe6a8('0x43')]]=[];if(_[_0xe6a8('0x72')](this[_0xe6a8('0x11')][_0x2275d7[_0xe6a8('0x43')]]))this[_0xe6a8('0x11')][_0x2275d7['uniqueid']]={};var _0x4b34b6=new QueueReport();_0x4b34b6[_0xe6a8('0x4b')]=_0x2275d7['queue'];_0x4b34b6[_0xe6a8('0x53')]=this[_0xe6a8('0x13')][_0x4b34b6[_0xe6a8('0x4b')]]&&this[_0xe6a8('0x13')][_0x4b34b6['name']]['type']?this[_0xe6a8('0x13')][_0x4b34b6[_0xe6a8('0x4b')]][_0xe6a8('0x53')]||'inbound':_0xe6a8('0x4e');_0x4b34b6[_0xe6a8('0x62')]=_0x2275d7[_0xe6a8('0x62')];_0x4b34b6[_0xe6a8('0x73')]=moment()[_0xe6a8('0x44')]('YYYY-MM-DD\x20HH:mm:ss');_0x4b34b6[_0xe6a8('0x74')]=_0x2275d7[_0xe6a8('0x74')];_0x4b34b6[_0xe6a8('0x75')]=_0x2275d7['count'];_0x4b34b6[_0xe6a8('0x43')]=_0x2275d7[_0xe6a8('0x43')];_0x4b34b6['routealias']=this['channels'][_0x2275d7[_0xe6a8('0x43')]][_0xe6a8('0x76')];logger[_0xe6a8('0x64')](_0xe6a8('0x77'),_0x4b34b6[_0xe6a8('0x4b')],_0x4b34b6[_0xe6a8('0x53')]);_[_0xe6a8('0x78')](_0x4b34b6,_[_0xe6a8('0x79')](_0x2275d7,_[_0xe6a8('0x7a')](_0x4b34b6)));this['queueReports'][_0x2275d7['uniqueid']][_0xe6a8('0x7b')](_0x4b34b6);this[_0xe6a8('0x11')][_0x2275d7[_0xe6a8('0x43')]]=_0x4b34b6;this['emitVoiceQueueChannelSave'](_0x4b34b6,_0xe6a8('0x19'));}}catch(_0x5a6e92){logger[_0xe6a8('0x35')](_0xe6a8('0x71'),_0x2275d7[_0xe6a8('0x43')],util['inspect'](_0x5a6e92,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')]['syncQueueCallerAbandon']=function(_0x2401d8){try{if(this[_0xe6a8('0x5d')](_0x2401d8)){logger['debug']('[%s][voiceQueueReport][queuecallerabandon]',_0x2401d8['uniqueid'],util['inspect'](_0x2401d8,{'showHidden':![],'depth':null}));if(this[_0xe6a8('0x38')][_0x2401d8[_0xe6a8('0x43')]]){var _0x19672f=_[_0xe6a8('0x7c')](this[_0xe6a8('0x38')][_0x2401d8[_0xe6a8('0x43')]]);_0x19672f[_0xe6a8('0x7d')]=![];_0x19672f[_0xe6a8('0x7e')]=null;_0x19672f[_0xe6a8('0x7f')]=_0x2401d8[_0xe6a8('0x7f')];_0x19672f['originalposition']=_0x2401d8[_0xe6a8('0x80')];_0x19672f['queuecallerabandon']=!![];_0x19672f[_0xe6a8('0x81')]=moment()[_0xe6a8('0x44')]('YYYY-MM-DD\x20HH:mm:ss');_0x19672f[_0xe6a8('0x48')]=_0xe6a8('0x82');_0x19672f[_0xe6a8('0x83')]=null;logger[_0xe6a8('0x64')](_0xe6a8('0x84'),_0x19672f['name'],_0x19672f[_0xe6a8('0x53')]);this['channels'][_0x2401d8[_0xe6a8('0x43')]]=_0x19672f;this['emitVoiceQueueChannelRemove'](_0x19672f,_0xe6a8('0x1a'));}}}catch(_0xba3d9d){logger[_0xe6a8('0x35')](_0xe6a8('0x85'),_0x2401d8[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0xba3d9d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x86')]=function(_0x4d9e82){try{if(this[_0xe6a8('0x5d')](_0x4d9e82)){logger[_0xe6a8('0x41')](_0xe6a8('0x87'),_0x4d9e82[_0xe6a8('0x43')],util['inspect'](_0x4d9e82,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x4d9e82[_0xe6a8('0x43')]]){var _0xac4e17=_['last'](this['queueReports'][_0x4d9e82[_0xe6a8('0x43')]]);_0xac4e17[_0xe6a8('0x88')]=moment()[_0xe6a8('0x44')](_0xe6a8('0x89'));_0xac4e17[_0xe6a8('0x8a')]=_0x4d9e82[_0xe6a8('0x8a')];_0xac4e17[_0xe6a8('0x8b')]=_0x4d9e82[_0xe6a8('0x8b')];logger['info'](_0xe6a8('0x8c'),_0xac4e17[_0xe6a8('0x4b')],_0xac4e17[_0xe6a8('0x53')],_0x4d9e82[_0xe6a8('0x8a')],_0x4d9e82['connectedlinename']);this[_0xe6a8('0x11')][_0x4d9e82['uniqueid']]=_0xac4e17;this[_0xe6a8('0x8d')](_0xac4e17,_0xe6a8('0x1c'));}}}catch(_0x32bce4){logger[_0xe6a8('0x35')]('[%s][voiceQueueReport][queuecallerleave]',_0x4d9e82[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x32bce4,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x1f')]=function(_0x4e7d0e){try{if(this[_0xe6a8('0x5d')](_0x4e7d0e)){logger[_0xe6a8('0x41')](_0xe6a8('0x8e'),_0x4e7d0e[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x4e7d0e,{'showHidden':![],'depth':null}));if(this[_0xe6a8('0x38')][_0x4e7d0e[_0xe6a8('0x43')]]){var _0x3f8b20=_[_0xe6a8('0x7c')](this['queueReports'][_0x4e7d0e[_0xe6a8('0x43')]]);_0x3f8b20[_0xe6a8('0x7d')]=!![];_0x3f8b20['queuecallerexitreason']=_0xe6a8('0x8f');logger[_0xe6a8('0x64')]('[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT',_0x3f8b20[_0xe6a8('0x4b')],_0x3f8b20[_0xe6a8('0x53')]);}}}catch(_0x3ecb09){logger[_0xe6a8('0x35')](_0xe6a8('0x8e'),_0x4e7d0e['uniqueid'],util[_0xe6a8('0x37')](_0x3ecb09,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xe6a8('0x90')]=function(_0x10c378){try{if(this['isNotNull'](_0x10c378)){logger[_0xe6a8('0x41')](_0xe6a8('0x91'),_0x10c378[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x10c378,{'showHidden':![],'depth':null}));if(this[_0xe6a8('0x38')][_0x10c378[_0xe6a8('0x43')]]){var _0x373f35=_[_0xe6a8('0x7c')](this[_0xe6a8('0x38')][_0x10c378['uniqueid']]);_0x373f35['queuecallerabandon']=![];_0x373f35[_0xe6a8('0x81')]=null;_0x373f35[_0xe6a8('0x92')]=!![];_0x373f35[_0xe6a8('0x83')]=_0x10c378['membername'];_0x373f35[_0xe6a8('0x7f')]=_0x10c378[_0xe6a8('0x7f')];_0x373f35[_0xe6a8('0x7d')]=!![];_0x373f35[_0xe6a8('0x93')]=![];_0x373f35[_0xe6a8('0x94')]=null;if(!_0x373f35[_0xe6a8('0x95')]){if(_0x10c378['reason']==_0xe6a8('0x95')){_0x373f35[_0xe6a8('0x48')]=_0xe6a8('0x96');logger[_0xe6a8('0x64')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED',_0x373f35['name'],_0x373f35[_0xe6a8('0x53')]);}else{if(_[_0xe6a8('0x97')](_0x10c378[_0xe6a8('0x33')][_0xe6a8('0x98')](),_0xe6a8('0x99'))){if(this[_0xe6a8('0x38')][_0x10c378['linkedid']]){var _0x5eedfe=_[_0xe6a8('0x7c')](this['queueReports'][_0x10c378[_0xe6a8('0x9a')]]);_0x5eedfe[_0xe6a8('0x7d')]=![];_0x5eedfe[_0xe6a8('0x93')]=!![];_0x5eedfe['queuecallerexitAt']=moment(_0x373f35[_0xe6a8('0x73')])[_0xe6a8('0x9b')](_0x10c378[_0xe6a8('0x7f')],'seconds')[_0xe6a8('0x44')](_0xe6a8('0x89'));_0x5eedfe[_0xe6a8('0x48')]=_0xe6a8('0x9c');_0x5eedfe['transfer']=!![];_0x5eedfe[_0xe6a8('0x9d')]='FORWARD';_0x5eedfe[_0xe6a8('0x9e')]=_0x10c378[_0xe6a8('0x9f')];_0x5eedfe[_0xe6a8('0xa0')]=_0x10c378[_0xe6a8('0x43')];logger[_0xe6a8('0x64')](_0xe6a8('0xa1'),_0x5eedfe['name'],_0x5eedfe['type']);var _0x363c3a=this[_0xe6a8('0x38')][_0x10c378['linkedid']];this[_0xe6a8('0x38')][_0x10c378['linkedid']]=this['queueReports'][_0x10c378[_0xe6a8('0x43')]];this[_0xe6a8('0x38')][_0x10c378['uniqueid']]=_0x363c3a;}}else{_0x373f35[_0xe6a8('0x48')]=_0xe6a8('0xa2')+_0x10c378['reason'][_0xe6a8('0xa3')]();logger[_0xe6a8('0x64')](_0xe6a8('0xa4'),_0x373f35[_0xe6a8('0x4b')],_0x373f35[_0xe6a8('0x53')],_0x373f35[_0xe6a8('0x48')]);}}}this['channels'][_0x10c378[_0xe6a8('0x43')]]=_0x373f35;this['emitVoiceQueueChannelRemove'](_0x373f35,_0xe6a8('0x1d'));}}}catch(_0x5af73d){logger[_0xe6a8('0x35')]('[%s][voiceQueueReport][agentcomplete]',_0x10c378['uniqueid'],util['inspect'](_0x5af73d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x21')]=function(_0x5aed5d){try{if(this[_0xe6a8('0x5d')](_0x5aed5d)){logger['debug'](_0xe6a8('0xa5'),_0x5aed5d['uniqueid'],util['inspect'](_0x5aed5d,{'showHidden':![],'depth':null}));this['addVariable'](_0x5aed5d[_0xe6a8('0x43')],_['keys'](_0x5aed5d[_0xe6a8('0xa6')])[0x0],_0x5aed5d[_0xe6a8('0xa7')]);if(this[_0xe6a8('0x38')][_0x5aed5d[_0xe6a8('0x43')]]){var _0x3c875a=_['last'](this[_0xe6a8('0x38')][_0x5aed5d[_0xe6a8('0x43')]]);if(_0x3c875a){if(this[_0xe6a8('0x5d')](_0x5aed5d['variable'])&&this[_0xe6a8('0x5d')](_0x5aed5d['variable'][_0xe6a8('0xa8')])){switch(_0x5aed5d[_0xe6a8('0xa7')]){case'CONTINUE':_0x3c875a[_0xe6a8('0x93')]=![];_0x3c875a[_0xe6a8('0x94')]=null;break;case _0xe6a8('0xa9'):_0x3c875a['lastevent']='timeout';_0x3c875a[_0xe6a8('0x93')]=!![];_0x3c875a['queuecallerexitAt']=moment()['format'](_0xe6a8('0x89'));_0x3c875a[_0xe6a8('0x88')]=moment()[_0xe6a8('0x44')]('YYYY-MM-DD\x20HH:mm:ss');logger[_0xe6a8('0x41')]('[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:',_0x5aed5d[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x3c875a,{'showHidden':![],'depth':null}));ami[_0xe6a8('0x40')](_0xe6a8('0xaa'),_0x3c875a);break;default:_0x3c875a[_0xe6a8('0x93')]=!![];_0x3c875a[_0xe6a8('0x94')]=moment()[_0xe6a8('0x44')]('YYYY-MM-DD\x20HH:mm:ss');_0x3c875a[_0xe6a8('0x88')]=moment()[_0xe6a8('0x44')](_0xe6a8('0x89'));}_0x3c875a['queuecallerabandon']=![];_0x3c875a['queuecallerabandonAt']=null;_0x3c875a[_0xe6a8('0x48')]=_0x5aed5d[_0xe6a8('0xa7')];this[_0xe6a8('0x11')][_0x5aed5d[_0xe6a8('0x43')]]=_0x3c875a;this[_0xe6a8('0x3e')](_0x3c875a,'varset');}else if(this[_0xe6a8('0x5d')](_0x5aed5d[_0xe6a8('0xa6')])&&this['isNotNull'](_0x5aed5d['variable'][_0xe6a8('0xab')])){if(!_0x3c875a[_0xe6a8('0x1a')]){_0x3c875a['queuecallerexit']=!![];_0x3c875a[_0xe6a8('0x94')]=moment()['format'](_0xe6a8('0x89'));_0x3c875a[_0xe6a8('0x48')]=_0xe6a8('0xac');_0x3c875a['queuecallerleaveAt']=moment()[_0xe6a8('0x44')](_0xe6a8('0x89'));this['channels'][_0x5aed5d[_0xe6a8('0x43')]]=_0x3c875a;}}logger[_0xe6a8('0x64')](_0xe6a8('0xad'),_0x5aed5d[_0xe6a8('0x43')],_0x3c875a[_0xe6a8('0x4b')],_0x3c875a[_0xe6a8('0x53')],_[_0xe6a8('0x7a')](_0x5aed5d[_0xe6a8('0xa6')])[0x0],_0x5aed5d[_0xe6a8('0xa7')]);_0x3c875a[_0xe6a8('0x16')]=this[_0xe6a8('0x16')][_0x5aed5d[_0xe6a8('0x43')]];}}}}catch(_0x52b262){logger[_0xe6a8('0x35')](_0xe6a8('0xa5'),_0x5aed5d[_0xe6a8('0x43')],util['inspect'](_0x52b262,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0xae')]=function(_0x2d0820,_0x5e70d4,_0x4d42e3){var _0x5ea8a9=[_0xe6a8('0xaf'),'rtpaudioqosbridged',_0xe6a8('0xb0'),_0xe6a8('0xb1'),'rtpaudioqosloss',_0xe6a8('0xb2'),'rtpaudioqosrtt',_0xe6a8('0xb3'),_0xe6a8('0xb4'),_0xe6a8('0xb5'),_0xe6a8('0xb6'),_0xe6a8('0xb7'),_0xe6a8('0xb8'),'memberdynamic',_0xe6a8('0xb9'),'memberlastcall',_0xe6a8('0xba'),_0xe6a8('0xbb'),_0xe6a8('0xbc')];if(!_['isNil'](_0x5e70d4)&&!_[_0xe6a8('0xbd')](_0x5ea8a9,_0x5e70d4)){if(_[_0xe6a8('0x72')](this[_0xe6a8('0x16')][_0x2d0820])){this['variables'][_0x2d0820]={};}this[_0xe6a8('0x16')][_0x2d0820][_0x5e70d4]=_0x4d42e3;}};VoiceQueueReport[_0xe6a8('0x3a')]['handleHangup']=function(_0x198aa7,_0x268953,_0x4371b4){var _0x4d138f={};for(var _0x4e2e03=0x0;_0x4e2e03<this['queueReports'][_0x198aa7][_0xe6a8('0xbe')];_0x4e2e03+=0x1){_0x4d138f=this[_0xe6a8('0x38')][_0x198aa7][_0x4e2e03];if(this['voiceQueues'][_0x4d138f['queue']]){if(_0x4d138f[_0xe6a8('0x93')]&&_0x4d138f[_0xe6a8('0x95')]!=!![]){this['voiceQueues'][_0x4d138f[_0xe6a8('0x62')]]['unmanaged']+=0x1;}if(_0x4d138f[_0xe6a8('0x1a')]){this['voiceQueues'][_0x4d138f[_0xe6a8('0x62')]][_0xe6a8('0x55')]+=0x1;}this['voiceQueues'][_0x4d138f[_0xe6a8('0x62')]][_0xe6a8('0x52')]+=moment(_0x4d138f[_0xe6a8('0x88')])[_0xe6a8('0xbf')](_0x4d138f[_0xe6a8('0x73')],_0xe6a8('0xc0'))||0x0;if(_0x4e2e03===this['queueReports'][_0x198aa7][_0xe6a8('0xbe')]-0x1){this['voiceQueues'][_0x4d138f[_0xe6a8('0x62')]][_0xe6a8('0xc1')]+=moment()[_0xe6a8('0xc2')](0x0)[_0xe6a8('0xbf')](_0x4d138f[_0xe6a8('0x73')],_0xe6a8('0xc0'));this[_0xe6a8('0x13')][_0x4d138f['queue']][_0xe6a8('0xc3')]+=0x1;if(_0x4d138f['queuecallercomplete']){this[_0xe6a8('0x13')][_0x4d138f['queue']][_0xe6a8('0x4f')]+=0x1;this[_0xe6a8('0x13')][_0x4d138f['queue']]['sumBillable']+=moment()[_0xe6a8('0xc2')](0x0)['diff'](_0x4d138f[_0xe6a8('0x88')],_0xe6a8('0xc0'));_0x4d138f[_0xe6a8('0x7e')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x4d138f['queuecallerexit']=![];_0x4d138f[_0xe6a8('0x94')]=null;}if(_0x4d138f[_0xe6a8('0x93')]&&_0x4d138f[_0xe6a8('0x95')]!=!![]){_0x4d138f[_0xe6a8('0xc4')]=_0xe6a8('0x54');logger[_0xe6a8('0x41')](_0xe6a8('0xc5'),_0x198aa7,util[_0xe6a8('0x37')](_0x4d138f,{'showHidden':![],'depth':null}));ami[_0xe6a8('0x40')](_0xe6a8('0xc6'),_0x4d138f);}if(_0x4d138f[_0xe6a8('0x1a')]){_0x4d138f[_0xe6a8('0xc4')]=_0xe6a8('0x55');logger[_0xe6a8('0x41')](_0xe6a8('0xc7'),_0x198aa7,util['inspect'](_0x4d138f,{'showHidden':![],'depth':null}));ami[_0xe6a8('0x40')]('custom:queuecallerabandon',_0x4d138f);}}else{this['voiceQueues'][_0x4d138f[_0xe6a8('0x62')]]['sumDuration']+=this[_0xe6a8('0x13')][_0x4d138f['queue']][_0xe6a8('0x52')];}logger[_0xe6a8('0x64')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x198aa7,_0x4d138f[_0xe6a8('0x4b')],_0x4d138f[_0xe6a8('0x53')],_0x268953);if(_0x4371b4&&_0x4d138f[_0xe6a8('0x48')]===_0xe6a8('0x49')){_0x4d138f['queuecallerexitreason']=_0xe6a8('0x8f');}this[_0xe6a8('0x11')][_0x198aa7]=_0x4d138f;this[_0xe6a8('0x3e')](_0x4d138f,'hangup');this[_0xe6a8('0x4d')](this[_0xe6a8('0x13')][_0x4d138f[_0xe6a8('0x62')]],'hangup');}}logger[_0xe6a8('0x41')](_0xe6a8('0xc8'),_0x198aa7,util[_0xe6a8('0x37')](this[_0xe6a8('0x38')][_0x198aa7],{'showHidden':![],'depth':null}));ami['emit']('custom:voiceQueueReport',this['queueReports'][_0x198aa7]);if(_0x4d138f[_0xe6a8('0x48')]===_0xe6a8('0x49'))return;delete this[_0xe6a8('0x38')][_0x198aa7];delete this[_0xe6a8('0x11')][_0x198aa7];if(this[_0xe6a8('0x16')][_0x198aa7]){delete this[_0xe6a8('0x16')][_0x198aa7];}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x23')]=function(_0x3b63e6){try{if(this[_0xe6a8('0x5d')](_0x3b63e6)){logger['debug'](_0xe6a8('0xc9'),_0x3b63e6['uniqueid'],util[_0xe6a8('0x37')](_0x3b63e6,{'showHidden':![],'depth':null}));if(this[_0xe6a8('0x38')][_0x3b63e6[_0xe6a8('0x43')]]){return this[_0xe6a8('0xca')](_0x3b63e6[_0xe6a8('0x43')],_0x3b63e6[_0xe6a8('0xcb')]);}if(this[_0xe6a8('0x38')][_0x3b63e6[_0xe6a8('0x9a')]]){if(_0x3b63e6[_0xe6a8('0xcc')]==='21'){return;}return this[_0xe6a8('0xca')](_0x3b63e6[_0xe6a8('0x9a')],_0x3b63e6['cause-txt'],!![]);}var _0x5c4b46=Object[_0xe6a8('0x7a')](this[_0xe6a8('0x38')]);for(var _0x8fdc1d=0x0;_0x8fdc1d<_0x5c4b46[_0xe6a8('0xbe')];_0x8fdc1d++){var _0x475586=_[_0xe6a8('0x7c')](this['queueReports'][_0x5c4b46[_0x8fdc1d]]);if(_0x475586&&_0x475586[_0xe6a8('0xcd')]===_0x3b63e6['uniqueid']){return this['handleHangup'](_0x475586['uniqueid'],_0x3b63e6['cause-txt'],!![]);}}}}catch(_0x27878f){logger[_0xe6a8('0x35')](_0xe6a8('0xc9'),_0x3b63e6[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x27878f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x26')]=function(_0x34dd45){try{if(this[_0xe6a8('0x5d')](_0x34dd45)){logger[_0xe6a8('0x41')](_0xe6a8('0xce'),_0x34dd45[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x34dd45,{'showHidden':![],'depth':null}));var _0x316aa4;var _0x187185;var _0x2c1e8c;if(this['queueReports'][_0x34dd45['transfereeuniqueid']]){_0x316aa4=_[_0xe6a8('0x7c')](this[_0xe6a8('0x38')][_0x34dd45['transfereeuniqueid']]);_0x316aa4['transferexten']=_0x34dd45[_0xe6a8('0xcf')];_0x316aa4[_0xe6a8('0xa0')]=_0x34dd45['secondtransfereruniqueid'];_0x316aa4[_0xe6a8('0x48')]=_0xe6a8('0x49');_0x316aa4[_0xe6a8('0x95')]=!![];_0x316aa4[_0xe6a8('0x9d')]=_0xe6a8('0xd0');if(this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd1')]]){_0x2c1e8c=this['queueReports'][_0x34dd45[_0xe6a8('0xd1')]];this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd1')]]=this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd2')]];this[_0xe6a8('0x38')][_0x34dd45['transfereeuniqueid']]=_0x2c1e8c;_0x187185=_['last'](this[_0xe6a8('0x38')][_0x34dd45['transfereeuniqueid']]);_0x187185['switch']=!![];}logger['info'](_0xe6a8('0xd3'),_0x34dd45['uniqueid'],_0x316aa4[_0xe6a8('0x4b')],_0x316aa4[_0xe6a8('0x53')],_0x316aa4['transferexten'],_0x316aa4[_0xe6a8('0xa0')]);}else if(this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd4')]]){_0x316aa4=_[_0xe6a8('0x7c')](this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd4')]]);_0x316aa4['transferexten']=_0x34dd45[_0xe6a8('0xd5')];_0x316aa4['transferuniqueid']=_0x34dd45['origtransfereruniqueid'];_0x316aa4[_0xe6a8('0x48')]='ATTENDEDTRANSFER';_0x316aa4['transfer']=!![];_0x316aa4[_0xe6a8('0x9d')]='ATTENDED';if(this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd6')]]){_0x2c1e8c=this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd6')]];this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd6')]]=this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd4')]];this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd4')]]=_0x2c1e8c;_0x187185=_[_0xe6a8('0x7c')](this[_0xe6a8('0x38')][_0x34dd45[_0xe6a8('0xd4')]]);_0x187185[_0xe6a8('0x31')]=!![];}logger['info'](_0xe6a8('0xd3'),_0x34dd45[_0xe6a8('0x43')],_0x316aa4[_0xe6a8('0x4b')],_0x316aa4[_0xe6a8('0x53')],_0x316aa4[_0xe6a8('0x9e')],_0x316aa4[_0xe6a8('0xa0')]);}else if(this[_0xe6a8('0x38')][_0x34dd45['origtransfereruniqueid']]){_0x316aa4=_[_0xe6a8('0x7c')](this['queueReports'][_0x34dd45[_0xe6a8('0xd6')]]);_0x316aa4[_0xe6a8('0x9e')]=_0x34dd45[_0xe6a8('0xd5')];_0x316aa4['transferuniqueid']=_0x34dd45[_0xe6a8('0xd6')];_0x316aa4[_0xe6a8('0x48')]=_0xe6a8('0x49');_0x316aa4[_0xe6a8('0x95')]=!![];_0x316aa4[_0xe6a8('0x9d')]=_0xe6a8('0xd0');_0x316aa4['switch']=!![];_0x316aa4[_0xe6a8('0xcd')]=_0x34dd45[_0xe6a8('0xd2')];}else if(this['queueReports'][_0x34dd45[_0xe6a8('0xd1')]]){_0x316aa4=_[_0xe6a8('0x7c')](this['queueReports'][_0x34dd45['secondtransfereruniqueid']]);_0x316aa4[_0xe6a8('0x9e')]=_0x34dd45[_0xe6a8('0xcf')];_0x316aa4[_0xe6a8('0xa0')]=_0x34dd45[_0xe6a8('0xd1')];_0x316aa4[_0xe6a8('0x48')]=_0xe6a8('0x49');_0x316aa4[_0xe6a8('0x95')]=!![];_0x316aa4[_0xe6a8('0x9d')]=_0xe6a8('0xd0');_0x316aa4[_0xe6a8('0x31')]=!![];_0x316aa4[_0xe6a8('0xcd')]=_0x34dd45[_0xe6a8('0xd4')];}}}catch(_0x1afbf){logger['error'](_0xe6a8('0xce'),_0x34dd45[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x1afbf,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0xd7')]=function(_0x957aba){try{if(this[_0xe6a8('0x5d')](_0x957aba)){logger['debug'](_0xe6a8('0xd8'),_0x957aba[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x957aba,{'showHidden':![],'depth':null}));if(this[_0xe6a8('0x38')][_0x957aba['transfereeuniqueid']]){var _0x1236f4=_[_0xe6a8('0x7c')](this[_0xe6a8('0x38')][_0x957aba[_0xe6a8('0xd2')]]);_0x1236f4[_0xe6a8('0x48')]=_0xe6a8('0xd9');_0x1236f4[_0xe6a8('0x95')]=!![];_0x1236f4['transfertype']=_0xe6a8('0xda');_0x1236f4[_0xe6a8('0x9e')]=_0x957aba[_0xe6a8('0xdb')];_0x1236f4[_0xe6a8('0xa0')]=_0x957aba[_0xe6a8('0xd2')];logger[_0xe6a8('0x64')](_0xe6a8('0xdc'),_0x957aba[_0xe6a8('0x43')],_0x1236f4[_0xe6a8('0x4b')],_0x1236f4['type'],_0x1236f4[_0xe6a8('0x9e')],_0x1236f4[_0xe6a8('0xa0')]);this[_0xe6a8('0x23')]({'event':_0xe6a8('0xdd'),'uniqueid':_0x957aba['transfereeuniqueid'],'context':_0x957aba[_0xe6a8('0xde')],'channel':_0x957aba[_0xe6a8('0xdf')]});}}}catch(_0xc66399){logger['error'](_0xe6a8('0xd8'),_0x957aba[_0xe6a8('0x43')],util['inspect'](_0xc66399,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0xe0')]=function(_0x249e4f){try{if(this[_0xe6a8('0x5d')](_0x249e4f)){logger[_0xe6a8('0x41')](_0xe6a8('0xe1'),_0x249e4f[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x249e4f,{'showHidden':![],'depth':null}));if(this[_0xe6a8('0x38')][_0x249e4f[_0xe6a8('0x43')]]){var _0x5cc3e8=_[_0xe6a8('0x7c')](this[_0xe6a8('0x38')][_0x249e4f[_0xe6a8('0x43')]]);if(!_[_0xe6a8('0x32')](_0x5cc3e8['queuecallerleaveAt'])){_0x5cc3e8['mohstarttime']=moment()[_0xe6a8('0x44')](_0xe6a8('0x89'));logger[_0xe6a8('0x64')](_0xe6a8('0xe2'),_0x249e4f[_0xe6a8('0x43')],_0x5cc3e8[_0xe6a8('0xe3')]);}}}}catch(_0x3d44b6){logger[_0xe6a8('0x35')]('[%s][voiceQueueReport][musiconholdstart]',_0x249e4f[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x3d44b6,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')][_0xe6a8('0x24')]=function(_0x7125e8){try{if(this[_0xe6a8('0x5d')](_0x7125e8)){logger['debug'](_0xe6a8('0xe4'),_0x7125e8[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x7125e8,{'showHidden':![],'depth':null}));if(this[_0xe6a8('0x38')][_0x7125e8[_0xe6a8('0x43')]]){var _0x57355b=_[_0xe6a8('0x7c')](this[_0xe6a8('0x38')][_0x7125e8[_0xe6a8('0x43')]]);if(!_['isNil'](_0x57355b[_0xe6a8('0xe3')])){_0x57355b[_0xe6a8('0xe5')]+=moment()[_0xe6a8('0xc2')](0x0)[_0xe6a8('0xbf')](_0x57355b[_0xe6a8('0xe3')],_0xe6a8('0xc0'));logger[_0xe6a8('0x64')]('[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s',_0x7125e8[_0xe6a8('0x43')],_0x57355b[_0xe6a8('0xe5')]);delete _0x57355b['mohstarttime'];}}}}catch(_0x486e09){logger[_0xe6a8('0x35')]('[%s][voiceQueueReport][musiconholdstop]',_0x7125e8[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x486e09,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe6a8('0x3a')]['syncNewExten']=function(_0x370642){try{if(this[_0xe6a8('0x5d')](_0x370642)){logger['debug'](_0xe6a8('0xe6'),_0x370642[_0xe6a8('0x43')],util['inspect'](_0x370642,{'showHidden':![],'depth':null}));if(_0x370642[_0xe6a8('0xe7')][_0xe6a8('0x98')]()===_0xe6a8('0xe8')){_0x370642['applicationdata']=_0x370642[_0xe6a8('0xe9')]&&_0x370642[_0xe6a8('0xe9')][_0xe6a8('0x97')](_0xe6a8('0xea'))?_0x370642[_0xe6a8('0xe9')]:(_0x370642['appdata']||_0x370642[_0xe6a8('0xeb')])[_0xe6a8('0x98')]();if(_['startsWith'](_0x370642[_0xe6a8('0xeb')][_0xe6a8('0x98')](),'cdr(')){logger['info'](_0xe6a8('0xec'),_0x370642['uniqueid'],_0x370642[_0xe6a8('0xe7')],_0x370642['applicationdata']);if(_[_0xe6a8('0x72')](this[_0xe6a8('0x11')][_0x370642[_0xe6a8('0x43')]]))this[_0xe6a8('0x11')][_0x370642[_0xe6a8('0x43')]]={};var _0xb013a4=_0x370642['applicationdata'][_0xe6a8('0xed')]('=');var _0x4959b5=_0xb013a4[0x0]['toLowerCase']()[_0xe6a8('0xee')](/cdr\((.*)\)/);if(_0x4959b5)this['channels'][_0x370642[_0xe6a8('0x43')]][_0x4959b5[0x1]]=_0xb013a4[0x1];}}}}catch(_0x230ebb){logger['error'](_0xe6a8('0xef'),_0x370642[_0xe6a8('0x43')],util[_0xe6a8('0x37')](_0x230ebb,{'showHidden':![],'depth':null}));}};module['exports']=VoiceQueueReport;