692ca45e5389ad2eb6a5621dfcf4439d9630273c
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x6baa=['queuecallercomplete','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','queuecallerexitreason','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerleave]','queuecallerleaveAt','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','emitVoiceQueueChannelSave','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','[%s][voiceQueueReport][agentconnect]','[%s][voiceQueueReport][agentcomplete]','assigned','membername','queuecallerexit','queuecallerexitAt','transfer','startsWith','toLowerCase','local/','add','seconds','FORWARDTRANSFER','transfertype','FORWARD','destexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','linkedid','COMPLETEDBY','reason','[%s][voiceQueueReport][varset]','addVariable','keys','variable','value','lastevent','timeout','queueposition','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipuri','bridgepeer','bridgepvtcallid','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','[%s][voiceQueueReport][hangup]','length','unmanaged','sumHoldTime','diff','sumDuration','milliseconds','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','cause-txt','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','syncAttendedTransfer','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','transferexten','secondtransfererexten','secondtransfereruniqueid','ATTENDEDTRANSFER','ATTENDED','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BLINDTRANSFER','BLIND','BlindTransfer','context','transfererchannel','[%s][voiceQueueReport][blindtransfer]','[%s][voiceQueueReport][musiconholdstart]','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','mohstarttime','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','[%s][voiceQueueReport][musiconholdstop]','lodash','moment','md5','ioredis','../../../config/environment','../../../config/logger','ami','../ami','../model/queueReport','redis','socket.io-emitter','prototype','enqueue','tail','finally','sequence','queueReports','agents','channels','queueChannels','voiceQueues','flagQueueSummary','campaigns','bind','queuesummarycomplete','queuecallerjoin','syncQueueCallerJoin','queuecallerabandon','syncQueueCallerAbandon','queuecallerleave','syncQueueCallerLeave','agentcomplete','syncAgentComplete','agentconnect','syncAgentConnect','varset','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncBlindTransfer','loopQueueShow','hasOwnProperty','isEmpty','originated','talking','waiting','queueStatusComplete','clearZombieChannels','switch','isNil','Action','status','channel','message','No\x20such\x20channel','[%s][voiceQueueReport][checkChannel]','error','[%s][voiceQueueReport][checkQueueReport]','inspect','variables','syncFullyBooted','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:remove\x20event:','format','voice:queue:%s','name','voice_queue_channel:remove','type','inbound','strategy','available','loggedIn','pTalking','sumBillable','total','abandoned','Trunk','active','callerid','Interval','stringify','[voiceQueueReport][',']\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isNotNull','isUndefined','queues','catch','[voiceQueueReport][queues]','loopQueueSummary','queuesummary','then','[voiceQueueReport][queuesummary]','syncQueueSummary','queue','info','[voiceQueueReport][queuesummary]\x20name:%s','countBy','toNumber','callers','loggedin','emitVoiceQueueSummary','custom:queuesummary','syncQueueSummaryComplete','[voiceQueueReport][queuesummarycomplete]\x20event:','queuecallerjoinAt','YYYY-MM-DD\x20HH:mm:ss','position','count','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','merge','pick','push','[%s][voiceQueueReport][queuecallerjoin]','[%s][voiceQueueReport][queuecallerabandon]','last'];(function(_0x39be76,_0x5bf653){var _0x1c163d=function(_0x352d7b){while(--_0x352d7b){_0x39be76['push'](_0x39be76['shift']());}};_0x1c163d(++_0x5bf653);}(_0x6baa,0x13a));var _0xa6ba=function(_0x79fd4e,_0x461a91){_0x79fd4e=_0x79fd4e-0x0;var _0x442810=_0x6baa[_0x79fd4e];return _0x442810;};'use strict';var _=require(_0xa6ba('0x0'));var moment=require(_0xa6ba('0x1'));var util=require('util');var md5=require(_0xa6ba('0x2'));var Redis=require(_0xa6ba('0x3'));var config=require(_0xa6ba('0x4'));var logger=require(_0xa6ba('0x5'))(_0xa6ba('0x6'));var ami=require(_0xa6ba('0x7'));var QueueReport=require(_0xa6ba('0x8'));config[_0xa6ba('0x9')]=_['defaults'](config[_0xa6ba('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0xa6ba('0xa'))(new Redis(config[_0xa6ba('0x9')]));var Sequence=function(){};Sequence[_0xa6ba('0xb')][_0xa6ba('0xc')]=function(_0xde68b4){this[_0xa6ba('0xd')]=this[_0xa6ba('0xd')]?this['tail'][_0xa6ba('0xe')](_0xde68b4):_0xde68b4();};function VoiceQueueReport(_0x28153d){this[_0xa6ba('0xf')]=new Sequence();this[_0xa6ba('0x10')]={};this[_0xa6ba('0x11')]=_0x28153d[_0xa6ba('0x11')];this[_0xa6ba('0x12')]=_0x28153d[_0xa6ba('0x13')];this['voiceQueues']=_0x28153d[_0xa6ba('0x14')];this[_0xa6ba('0x15')]=!![];this[_0xa6ba('0x16')]=_0x28153d[_0xa6ba('0x16')];this['variables']={};ami['on']('queuesummary',this['syncQueueSummary'][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x18'),this['syncQueueSummaryComplete'][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x19'),this[_0xa6ba('0x1a')][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x1b'),this[_0xa6ba('0x1c')][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x1d'),this[_0xa6ba('0x1e')][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x1f'),this[_0xa6ba('0x20')][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x21'),this[_0xa6ba('0x22')][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x23'),this[_0xa6ba('0x24')]['bind'](this));ami['on'](_0xa6ba('0x25'),this[_0xa6ba('0x26')][_0xa6ba('0x17')](this));ami['on']('fullybooted',this['syncFullyBooted']['bind'](this));ami['on'](_0xa6ba('0x27'),this[_0xa6ba('0x28')][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x29'),this[_0xa6ba('0x2a')][_0xa6ba('0x17')](this));ami['on'](_0xa6ba('0x2b'),this['syncAttendedTransfer'][_0xa6ba('0x17')](this));ami['on']('blindtransfer',this[_0xa6ba('0x2c')]['bind'](this));this['loopQueueSummary']();this[_0xa6ba('0x2d')]();}function clearChannels(_0x5d651a){if(!_['isEmpty'](_0x5d651a)){for(var _0x5442da in _0x5d651a){if(_0x5d651a[_0xa6ba('0x2e')](_0x5442da)){delete _0x5d651a[_0x5442da];}}}}function clearCampaigns(_0x5400e1){if(!_[_0xa6ba('0x2f')](_0x5400e1)){for(var _0x44beec in _0x5400e1){if(_0x5400e1[_0xa6ba('0x2e')](_0x44beec)){_0x5400e1[_0x44beec]['originated']=0x0;}}}}function clearVoiceQueues(_0x41afaa){if(!_[_0xa6ba('0x2f')](_0x41afaa)){for(var _0x3ab780 in _0x41afaa){if(_0x41afaa[_0xa6ba('0x2e')](_0x3ab780)){_0x41afaa[_0x3ab780][_0xa6ba('0x30')]=0x0;_0x41afaa[_0x3ab780][_0xa6ba('0x31')]=0x0;_0x41afaa[_0x3ab780]['pTalking']=0x0;_0x41afaa[_0x3ab780][_0xa6ba('0x32')]=0x0;_0x41afaa[_0x3ab780][_0xa6ba('0x33')]=!![];}}}}function clearAgentBooked(_0x595b5c){if(!_['isEmpty'](_0x595b5c)){for(var _0x3e2259 in _0x595b5c){if(_0x595b5c[_0xa6ba('0x2e')](_0x3e2259)){_0x595b5c[_0x3e2259]['unlockRR']=!![];}}}}VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x34')]=function(){var _0x4220b7=this;for(var _0x51cf01 in this[_0xa6ba('0x12')]){if(this[_0xa6ba('0x12')]['hasOwnProperty'](_0x51cf01)&&!this[_0xa6ba('0x12')][_0x51cf01][_0xa6ba('0x35')]){this[_0xa6ba('0xf')][_0xa6ba('0xc')](function(){if(!_[_0xa6ba('0x36')](_0x4220b7[_0xa6ba('0x12')][_0x51cf01])){return ami[_0xa6ba('0x37')]({'action':_0xa6ba('0x38'),'channel':_0x4220b7[_0xa6ba('0x12')][_0x51cf01][_0xa6ba('0x39')]})['catch'](function(_0x770f0d){if(_0x770f0d[_0xa6ba('0x3a')]===_0xa6ba('0x3b')){setTimeout(function(){if(_0x4220b7['channels'][_0x51cf01]){delete _0x4220b7['channels'][_0x51cf01];logger['error'](_0xa6ba('0x3c'),_0x51cf01,util['inspect'](_0x770f0d,{'showHidden':![],'depth':null}));}if(_0x4220b7[_0xa6ba('0x10')][_0x51cf01]){delete _0x4220b7[_0xa6ba('0x10')][_0x51cf01];logger[_0xa6ba('0x3d')](_0xa6ba('0x3e'),_0x51cf01,util[_0xa6ba('0x3f')](_0x770f0d,{'showHidden':![],'depth':null}));}if(_0x4220b7[_0xa6ba('0x40')][_0x51cf01]){delete _0x4220b7[_0xa6ba('0x40')][_0x51cf01];logger[_0xa6ba('0x3d')]('[%s][voiceQueueReport][checkVariables]',_0x51cf01,util[_0xa6ba('0x3f')](_0x770f0d,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x41')]=function(){logger[_0xa6ba('0x3d')]('[FullyBooted]\x20clear\x20realtime');clearChannels(this[_0xa6ba('0x12')]);this['clearQueueReport'](this[_0xa6ba('0x10')]);clearAgentBooked(this[_0xa6ba('0x11')]);clearVoiceQueues(this[_0xa6ba('0x14')]);clearCampaigns(this[_0xa6ba('0x16')]);};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x42')]=function(_0x2fb529){var _0x2cf569=this;if(!_['isEmpty'](_0x2fb529)){for(var _0x16bf09 in _0x2fb529){if(_0x2fb529['hasOwnProperty'](_0x16bf09)){_0x2cf569[_0xa6ba('0x43')](_0x2fb529[_0x16bf09],_0xa6ba('0x44'));delete _0x2fb529[_0x16bf09];}}}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x45')]=function(_0x1e8ddb,_0x24ca38,_0x5495e0){io['to'](_0x1e8ddb)['emit'](_0x24ca38,_0x5495e0);};VoiceQueueReport[_0xa6ba('0xb')]['emitVoiceQueueChannelSave']=function(_0x28c87b,_0x4c628b){logger['debug']('[%s][voiceQueueReport]['+_0x4c628b+_0xa6ba('0x46'),_0x28c87b[_0xa6ba('0x47')],util['inspect'](_0x28c87b,{'showHidden':![],'depth':null}));this['emit'](util['format']('voice:queue:%s',_0x28c87b['name']),'voice_queue_channel:save',_0x28c87b);};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x43')]=function(_0x47fba1,_0x5b0a63){logger[_0xa6ba('0x48')](_0xa6ba('0x49')+_0x5b0a63+_0xa6ba('0x4a'),_0x47fba1['uniqueid'],util[_0xa6ba('0x3f')](_0x47fba1,{'showHidden':![],'depth':null}));this['emit'](util[_0xa6ba('0x4b')](_0xa6ba('0x4c'),_0x47fba1[_0xa6ba('0x4d')]),_0xa6ba('0x4e'),_0x47fba1);};VoiceQueueReport['prototype']['emitVoiceQueueSummary']=function(_0x1228e8,_0x214d90){if(_0x1228e8[_0xa6ba('0x4f')]===_0xa6ba('0x50')){var _0x4967d9={'id':_0x1228e8['id'],'name':_0x1228e8[_0xa6ba('0x4d')],'strategy':_0x1228e8[_0xa6ba('0x51')],'answered':_0x1228e8['answered'],'available':_0x1228e8[_0xa6ba('0x52')],'loggedIn':_0x1228e8[_0xa6ba('0x53')],'pTalking':_0x1228e8[_0xa6ba('0x54')],'sumBillable':_0x1228e8[_0xa6ba('0x55')],'sumDuration':_0x1228e8['sumDuration'],'sumHoldTime':_0x1228e8['sumHoldTime']||0x0,'talking':_0x1228e8['talking'],'total':_0x1228e8[_0xa6ba('0x56')],'type':_0x1228e8[_0xa6ba('0x4f')],'unmanaged':_0x1228e8['unmanaged'],'abandoned':_0x1228e8[_0xa6ba('0x57')],'waiting':_0x1228e8['waiting']};if(_0x1228e8[_0xa6ba('0x58')]){_0x4967d9[_0xa6ba('0x58')]={'id':_0x1228e8[_0xa6ba('0x58')]['id'],'name':_0x1228e8[_0xa6ba('0x58')][_0xa6ba('0x4d')],'active':_0x1228e8['Trunk'][_0xa6ba('0x59')],'callerid':_0x1228e8['Trunk'][_0xa6ba('0x5a')]};}if(_0x1228e8[_0xa6ba('0x5b')]){_0x4967d9[_0xa6ba('0x5b')]={'id':_0x1228e8[_0xa6ba('0x5b')]['id'],'name':_0x1228e8['Interval'][_0xa6ba('0x4d')]};}var _0x3fb5aa=md5(JSON[_0xa6ba('0x5c')](_0x4967d9));if(_0x1228e8['md5']!==_0x3fb5aa){_0x1228e8['md5']=_0x3fb5aa;logger['debug'](_0xa6ba('0x5d')+_0x214d90+_0xa6ba('0x5e'),util[_0xa6ba('0x3f')](_0x4967d9,{'showHidden':![],'depth':null}));this[_0xa6ba('0x45')](util['format'](_0xa6ba('0x4c'),_0x4967d9[_0xa6ba('0x4d')]),_0xa6ba('0x5f'),_0x4967d9);}}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x60')]=function(_0x2afda7){return _0x2afda7!==null&&!_[_0xa6ba('0x61')](_0x2afda7);};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x2d')]=function(){var _0x1cde36=this;setInterval(function(){_0x1cde36[_0xa6ba('0x34')]();ami[_0xa6ba('0x37')]({'action':_0xa6ba('0x62')})[_0xa6ba('0x63')](function(_0x337cae){logger[_0xa6ba('0x3d')](_0xa6ba('0x64'),util['inspect'](_0x337cae,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x65')]=function(){var _0x47dd9a=this;setInterval(function(){if(_0x47dd9a[_0xa6ba('0x15')]){return ami['Action']({'action':_0xa6ba('0x66')})[_0xa6ba('0x67')](function(_0x5e1c2c){_0x47dd9a[_0xa6ba('0x15')]=![];})[_0xa6ba('0x63')](function(_0x2f7e64){logger['error'](_0xa6ba('0x68'),util[_0xa6ba('0x3f')](_0x2f7e64,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport['prototype'][_0xa6ba('0x69')]=function(_0x5216fc){try{if(this[_0xa6ba('0x60')](_0x5216fc)&&this['isNotNull'](_0x5216fc['queue'])){logger[_0xa6ba('0x48')]('[voiceQueueReport][queuesummary]\x20event:',util[_0xa6ba('0x3f')](_0x5216fc,{'showHidden':![],'depth':null}));if(this['voiceQueues'][_0x5216fc[_0xa6ba('0x6a')]]){logger[_0xa6ba('0x6b')](_0xa6ba('0x6c'),_0x5216fc[_0xa6ba('0x6a')]);var _0x672ad8=_[_0xa6ba('0x6d')](this[_0xa6ba('0x12')],'queue')[_0x5216fc[_0xa6ba('0x6a')]]||0x0;var _0x202191=_0x672ad8-_0x5216fc['callers'];if(this['voiceQueues'][_0x5216fc['queue']][_0xa6ba('0x32')]!==_[_0xa6ba('0x6e')](_0x5216fc[_0xa6ba('0x6f')])||this['voiceQueues'][_0x5216fc[_0xa6ba('0x6a')]][_0xa6ba('0x53')]!==_[_0xa6ba('0x6e')](_0x5216fc[_0xa6ba('0x70')])||this[_0xa6ba('0x14')][_0x5216fc[_0xa6ba('0x6a')]][_0xa6ba('0x52')]!==_[_0xa6ba('0x6e')](_0x5216fc[_0xa6ba('0x52')])||this[_0xa6ba('0x14')][_0x5216fc[_0xa6ba('0x6a')]][_0xa6ba('0x31')]!==_0x202191){this[_0xa6ba('0x14')][_0x5216fc[_0xa6ba('0x6a')]]['waiting']=_[_0xa6ba('0x6e')](_0x5216fc['callers']);this[_0xa6ba('0x14')][_0x5216fc['queue']][_0xa6ba('0x53')]=_[_0xa6ba('0x6e')](_0x5216fc[_0xa6ba('0x70')]);this[_0xa6ba('0x14')][_0x5216fc[_0xa6ba('0x6a')]][_0xa6ba('0x52')]=_[_0xa6ba('0x6e')](_0x5216fc[_0xa6ba('0x52')]);this[_0xa6ba('0x14')][_0x5216fc[_0xa6ba('0x6a')]][_0xa6ba('0x31')]=_0x202191>0x0?_0x202191:0x0;this[_0xa6ba('0x14')][_0x5216fc['queue']][_0xa6ba('0x31')]=this[_0xa6ba('0x14')][_0x5216fc[_0xa6ba('0x6a')]][_0xa6ba('0x31')]>_['toNumber'](_0x5216fc[_0xa6ba('0x70')])?_['toNumber'](_0x5216fc[_0xa6ba('0x70')]):this[_0xa6ba('0x14')][_0x5216fc[_0xa6ba('0x6a')]]['talking'];this[_0xa6ba('0x71')](this['voiceQueues'][_0x5216fc[_0xa6ba('0x6a')]],_0xa6ba('0x66'));}logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:',util[_0xa6ba('0x3f')](this[_0xa6ba('0x14')][_0x5216fc[_0xa6ba('0x6a')]],{'showHidden':![],'depth':null}));ami[_0xa6ba('0x45')](_0xa6ba('0x72'),this['voiceQueues'][_0x5216fc[_0xa6ba('0x6a')]]);}}}catch(_0x27997e){logger['error'](_0xa6ba('0x68'),util['inspect'](_0x27997e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x73')]=function(_0x19529a){logger[_0xa6ba('0x48')](_0xa6ba('0x74'),util[_0xa6ba('0x3f')](_0x19529a,{'showHidden':![],'depth':null}));this[_0xa6ba('0x15')]=!![];};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x1a')]=function(_0x3e0296){try{if(this[_0xa6ba('0x60')](_0x3e0296)){logger[_0xa6ba('0x48')]('[%s][voiceQueueReport][queuecallerjoin]',_0x3e0296[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x3e0296,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xa6ba('0x10')][_0x3e0296[_0xa6ba('0x47')]])){this[_0xa6ba('0x10')][_0x3e0296[_0xa6ba('0x47')]]=[];this[_0xa6ba('0x12')][_0x3e0296[_0xa6ba('0x47')]]={};}var _0xa2f7ad=new QueueReport();_0xa2f7ad[_0xa6ba('0x4d')]=_0x3e0296['queue'];_0xa2f7ad[_0xa6ba('0x4f')]=this[_0xa6ba('0x14')][_0xa2f7ad[_0xa6ba('0x4d')]]&&this['voiceQueues'][_0xa2f7ad[_0xa6ba('0x4d')]][_0xa6ba('0x4f')]?this['voiceQueues'][_0xa2f7ad[_0xa6ba('0x4d')]]['type']||'inbound':_0xa6ba('0x50');_0xa2f7ad[_0xa6ba('0x6a')]=_0x3e0296[_0xa6ba('0x6a')];_0xa2f7ad[_0xa6ba('0x75')]=moment()[_0xa6ba('0x4b')](_0xa6ba('0x76'));_0xa2f7ad[_0xa6ba('0x77')]=_0x3e0296[_0xa6ba('0x77')];_0xa2f7ad[_0xa6ba('0x78')]=_0x3e0296[_0xa6ba('0x78')];_0xa2f7ad['uniqueid']=_0x3e0296[_0xa6ba('0x47')];logger[_0xa6ba('0x6b')](_0xa6ba('0x79'),_0xa2f7ad[_0xa6ba('0x4d')],_0xa2f7ad[_0xa6ba('0x4f')]);_[_0xa6ba('0x7a')](_0xa2f7ad,_[_0xa6ba('0x7b')](_0x3e0296,_['keys'](_0xa2f7ad)));this[_0xa6ba('0x10')][_0x3e0296[_0xa6ba('0x47')]][_0xa6ba('0x7c')](_0xa2f7ad);this[_0xa6ba('0x12')][_0x3e0296[_0xa6ba('0x47')]]=_0xa2f7ad;this['emitVoiceQueueChannelSave'](_0xa2f7ad,_0xa6ba('0x19'));}}catch(_0x30be25){logger[_0xa6ba('0x3d')](_0xa6ba('0x7d'),_0x3e0296[_0xa6ba('0x47')],util['inspect'](_0x30be25,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x1c')]=function(_0xbf4d61){try{if(this[_0xa6ba('0x60')](_0xbf4d61)){logger[_0xa6ba('0x48')](_0xa6ba('0x7e'),_0xbf4d61['uniqueid'],util[_0xa6ba('0x3f')](_0xbf4d61,{'showHidden':![],'depth':null}));if(this[_0xa6ba('0x10')][_0xbf4d61[_0xa6ba('0x47')]]){var _0x18adb6=_[_0xa6ba('0x7f')](this['queueReports'][_0xbf4d61[_0xa6ba('0x47')]]);_0x18adb6[_0xa6ba('0x80')]=![];_0x18adb6[_0xa6ba('0x81')]=null;_0x18adb6[_0xa6ba('0x82')]=_0xbf4d61['holdtime'];_0x18adb6[_0xa6ba('0x83')]=_0xbf4d61[_0xa6ba('0x83')];_0x18adb6['queuecallerabandon']=!![];_0x18adb6[_0xa6ba('0x84')]=moment()[_0xa6ba('0x4b')](_0xa6ba('0x76'));_0x18adb6[_0xa6ba('0x85')]='ABANDONED';_0x18adb6[_0xa6ba('0x86')]=null;logger['info'](_0xa6ba('0x87'),_0x18adb6[_0xa6ba('0x4d')],_0x18adb6[_0xa6ba('0x4f')]);this[_0xa6ba('0x12')][_0xbf4d61[_0xa6ba('0x47')]]=_0x18adb6;this[_0xa6ba('0x43')](_0x18adb6,_0xa6ba('0x1b'));}}}catch(_0x51cdad){logger[_0xa6ba('0x3d')](_0xa6ba('0x7e'),_0xbf4d61[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x51cdad,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x1e')]=function(_0x209849){try{if(this['isNotNull'](_0x209849)){logger[_0xa6ba('0x48')](_0xa6ba('0x88'),_0x209849[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x209849,{'showHidden':![],'depth':null}));if(this[_0xa6ba('0x10')][_0x209849[_0xa6ba('0x47')]]){var _0x2cf1b6=_['last'](this[_0xa6ba('0x10')][_0x209849[_0xa6ba('0x47')]]);_0x2cf1b6[_0xa6ba('0x89')]=moment()['format'](_0xa6ba('0x76'));_0x2cf1b6[_0xa6ba('0x8a')]=_0x209849[_0xa6ba('0x8a')];_0x2cf1b6[_0xa6ba('0x8b')]=_0x209849[_0xa6ba('0x8b')];logger[_0xa6ba('0x6b')](_0xa6ba('0x8c'),_0x2cf1b6['name'],_0x2cf1b6['type'],_0x209849[_0xa6ba('0x8a')],_0x209849[_0xa6ba('0x8b')]);this['channels'][_0x209849[_0xa6ba('0x47')]]=_0x2cf1b6;this[_0xa6ba('0x8d')](_0x2cf1b6,_0xa6ba('0x1d'));}}}catch(_0x38cebb){logger[_0xa6ba('0x3d')](_0xa6ba('0x88'),_0x209849[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x38cebb,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')]['syncAgentConnect']=function(_0x29a02d){try{if(this[_0xa6ba('0x60')](_0x29a02d)){logger[_0xa6ba('0x48')]('[%s][voiceQueueReport][agentconnect]',_0x29a02d[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x29a02d,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x29a02d['uniqueid']]){var _0x1872fa=_['last'](this[_0xa6ba('0x10')][_0x29a02d['uniqueid']]);_0x1872fa['queuecallercomplete']=!![];_0x1872fa[_0xa6ba('0x85')]='COMPLETEDBYAGENT';logger[_0xa6ba('0x6b')](_0xa6ba('0x8e'),_0x1872fa['name'],_0x1872fa['type']);}}}catch(_0x339fc1){logger[_0xa6ba('0x3d')](_0xa6ba('0x8f'),_0x29a02d['uniqueid'],util['inspect'](_0x339fc1,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xa6ba('0x20')]=function(_0x11abd5){try{if(this[_0xa6ba('0x60')](_0x11abd5)){logger[_0xa6ba('0x48')](_0xa6ba('0x90'),_0x11abd5['uniqueid'],util[_0xa6ba('0x3f')](_0x11abd5,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x11abd5[_0xa6ba('0x47')]]){var _0x29824f=_[_0xa6ba('0x7f')](this[_0xa6ba('0x10')][_0x11abd5[_0xa6ba('0x47')]]);_0x29824f[_0xa6ba('0x1b')]=![];_0x29824f['queuecallerabandonAt']=null;_0x29824f[_0xa6ba('0x91')]=!![];_0x29824f[_0xa6ba('0x86')]=_0x11abd5[_0xa6ba('0x92')];_0x29824f[_0xa6ba('0x82')]=_0x11abd5[_0xa6ba('0x82')];_0x29824f[_0xa6ba('0x80')]=!![];_0x29824f[_0xa6ba('0x93')]=![];_0x29824f[_0xa6ba('0x94')]=null;if(!_0x29824f[_0xa6ba('0x95')]){if(_0x11abd5['reason']==_0xa6ba('0x95')){_0x29824f['queuecallerexitreason']='COMPLETED';logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED',_0x29824f['name'],_0x29824f[_0xa6ba('0x4f')]);}else{if(_[_0xa6ba('0x96')](_0x11abd5[_0xa6ba('0x39')][_0xa6ba('0x97')](),_0xa6ba('0x98'))){if(this[_0xa6ba('0x10')][_0x11abd5['linkedid']]){var _0x558c6a=_[_0xa6ba('0x7f')](this['queueReports'][_0x11abd5['linkedid']]);_0x558c6a['queuecallercomplete']=![];_0x558c6a['queuecallerexit']=!![];_0x558c6a['queuecallerexitAt']=moment(_0x29824f[_0xa6ba('0x75')])[_0xa6ba('0x99')](_0x11abd5[_0xa6ba('0x82')],_0xa6ba('0x9a'))[_0xa6ba('0x4b')](_0xa6ba('0x76'));_0x558c6a['queuecallerexitreason']=_0xa6ba('0x9b');_0x558c6a[_0xa6ba('0x95')]=!![];_0x558c6a[_0xa6ba('0x9c')]=_0xa6ba('0x9d');_0x558c6a['transferexten']=_0x11abd5[_0xa6ba('0x9e')];_0x558c6a[_0xa6ba('0x9f')]=_0x11abd5['uniqueid'];logger[_0xa6ba('0x6b')](_0xa6ba('0xa0'),_0x558c6a[_0xa6ba('0x4d')],_0x558c6a[_0xa6ba('0x4f')]);var _0x1bee0d=this['queueReports'][_0x11abd5[_0xa6ba('0xa1')]];this[_0xa6ba('0x10')][_0x11abd5['linkedid']]=this[_0xa6ba('0x10')][_0x11abd5[_0xa6ba('0x47')]];this[_0xa6ba('0x10')][_0x11abd5[_0xa6ba('0x47')]]=_0x1bee0d;}}else{_0x29824f[_0xa6ba('0x85')]=_0xa6ba('0xa2')+_0x11abd5[_0xa6ba('0xa3')]['toUpperCase']();logger[_0xa6ba('0x6b')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x29824f['name'],_0x29824f[_0xa6ba('0x4f')],_0x29824f[_0xa6ba('0x85')]);}}}this[_0xa6ba('0x12')][_0x11abd5[_0xa6ba('0x47')]]=_0x29824f;this['emitVoiceQueueChannelRemove'](_0x29824f,'agentcomplete');}}}catch(_0x50bcf2){logger[_0xa6ba('0x3d')](_0xa6ba('0x90'),_0x11abd5[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x50bcf2,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x24')]=function(_0x333976){try{if(this['isNotNull'](_0x333976)){logger[_0xa6ba('0x48')](_0xa6ba('0xa4'),_0x333976[_0xa6ba('0x47')],util['inspect'](_0x333976,{'showHidden':![],'depth':null}));this[_0xa6ba('0xa5')](_0x333976['uniqueid'],_[_0xa6ba('0xa6')](_0x333976[_0xa6ba('0xa7')])[0x0],_0x333976['value']);if(this[_0xa6ba('0x10')][_0x333976[_0xa6ba('0x47')]]){var _0x39e772=_[_0xa6ba('0x7f')](this[_0xa6ba('0x10')][_0x333976[_0xa6ba('0x47')]]);if(_0x39e772){if(this[_0xa6ba('0x60')](_0x333976['variable'])&&this[_0xa6ba('0x60')](_0x333976[_0xa6ba('0xa7')]['queuestatus'])){switch(_0x333976[_0xa6ba('0xa8')]){case'CONTINUE':_0x39e772[_0xa6ba('0x93')]=![];_0x39e772[_0xa6ba('0x94')]=null;break;case'TIMEOUT':_0x39e772[_0xa6ba('0xa9')]=_0xa6ba('0xaa');_0x39e772[_0xa6ba('0x93')]=!![];_0x39e772[_0xa6ba('0x94')]=moment()[_0xa6ba('0x4b')](_0xa6ba('0x76'));_0x39e772[_0xa6ba('0x89')]=moment()['format'](_0xa6ba('0x76'));logger[_0xa6ba('0x48')]('[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:',_0x333976['uniqueid'],util['inspect'](_0x39e772,{'showHidden':![],'depth':null}));ami['emit']('custom:timeout',_0x39e772);break;default:_0x39e772[_0xa6ba('0x93')]=!![];_0x39e772[_0xa6ba('0x94')]=moment()['format'](_0xa6ba('0x76'));_0x39e772['queuecallerleaveAt']=moment()[_0xa6ba('0x4b')](_0xa6ba('0x76'));}_0x39e772[_0xa6ba('0x1b')]=![];_0x39e772[_0xa6ba('0x84')]=null;_0x39e772[_0xa6ba('0x85')]=_0x333976[_0xa6ba('0xa8')];this[_0xa6ba('0x12')][_0x333976[_0xa6ba('0x47')]]=_0x39e772;this[_0xa6ba('0x43')](_0x39e772,'varset');}else if(this['isNotNull'](_0x333976[_0xa6ba('0xa7')])&&this['isNotNull'](_0x333976[_0xa6ba('0xa7')][_0xa6ba('0xab')])){if(!_0x39e772[_0xa6ba('0x1b')]){_0x39e772[_0xa6ba('0x93')]=!![];_0x39e772[_0xa6ba('0x94')]=moment()['format'](_0xa6ba('0x76'));_0x39e772['queuecallerexitreason']='EXITWITHKEY';_0x39e772['queuecallerleaveAt']=moment()[_0xa6ba('0x4b')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xa6ba('0x12')][_0x333976[_0xa6ba('0x47')]]=_0x39e772;}}logger[_0xa6ba('0x6b')](_0xa6ba('0xac'),_0x333976[_0xa6ba('0x47')],_0x39e772['name'],_0x39e772[_0xa6ba('0x4f')],_[_0xa6ba('0xa6')](_0x333976[_0xa6ba('0xa7')])[0x0],_0x333976['value']);_0x39e772[_0xa6ba('0x40')]=this[_0xa6ba('0x40')][_0x333976['uniqueid']];}}}}catch(_0x4989f4){logger[_0xa6ba('0x3d')](_0xa6ba('0xa4'),_0x333976[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x4989f4,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')]['addVariable']=function(_0x4ce67d,_0x39ac22,_0x151398){var _0x1479c6=[_0xa6ba('0xad'),'rtpaudioqosbridged',_0xa6ba('0xae'),'rtpaudioqosjitterbridged',_0xa6ba('0xaf'),_0xa6ba('0xb0'),_0xa6ba('0xb1'),_0xa6ba('0xb2'),'sipcallid',_0xa6ba('0xb3'),_0xa6ba('0xb4'),_0xa6ba('0xb5'),'membercalls',_0xa6ba('0xb6'),_0xa6ba('0xb7'),_0xa6ba('0xb8'),'membername',_0xa6ba('0xb9'),_0xa6ba('0xba')];if(!_[_0xa6ba('0x36')](_0x39ac22)&&!_['includes'](_0x1479c6,_0x39ac22)){if(_[_0xa6ba('0x61')](this[_0xa6ba('0x40')][_0x4ce67d])){this[_0xa6ba('0x40')][_0x4ce67d]={};}this[_0xa6ba('0x40')][_0x4ce67d][_0x39ac22]=_0x151398;}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x26')]=function(_0x5cd668){try{if(this['isNotNull'](_0x5cd668)){logger[_0xa6ba('0x48')](_0xa6ba('0xbb'),_0x5cd668[_0xa6ba('0x47')],util['inspect'](_0x5cd668,{'showHidden':![],'depth':null}));if(this[_0xa6ba('0x10')][_0x5cd668[_0xa6ba('0x47')]]){for(var _0x5b0644=0x0,_0x4c7aca={};_0x5b0644<this[_0xa6ba('0x10')][_0x5cd668[_0xa6ba('0x47')]][_0xa6ba('0xbc')];_0x5b0644+=0x1){_0x4c7aca=this['queueReports'][_0x5cd668[_0xa6ba('0x47')]][_0x5b0644];if(this['voiceQueues'][_0x4c7aca[_0xa6ba('0x6a')]]){if(_0x4c7aca['queuecallerexit']&&_0x4c7aca[_0xa6ba('0x95')]!=!![]){this[_0xa6ba('0x14')][_0x4c7aca[_0xa6ba('0x6a')]][_0xa6ba('0xbd')]+=0x1;}if(_0x4c7aca[_0xa6ba('0x1b')]){this[_0xa6ba('0x14')][_0x4c7aca['queue']][_0xa6ba('0x57')]+=0x1;}this[_0xa6ba('0x14')][_0x4c7aca[_0xa6ba('0x6a')]][_0xa6ba('0xbe')]+=moment(_0x4c7aca[_0xa6ba('0x89')])[_0xa6ba('0xbf')](_0x4c7aca['queuecallerjoinAt'],_0xa6ba('0x9a'))||0x0;if(_0x5b0644===this[_0xa6ba('0x10')][_0x5cd668[_0xa6ba('0x47')]][_0xa6ba('0xbc')]-0x1){this[_0xa6ba('0x14')][_0x4c7aca['queue']][_0xa6ba('0xc0')]+=moment()[_0xa6ba('0xc1')](0x0)['diff'](_0x4c7aca[_0xa6ba('0x75')],_0xa6ba('0x9a'));this[_0xa6ba('0x14')][_0x4c7aca[_0xa6ba('0x6a')]][_0xa6ba('0x56')]+=0x1;if(_0x4c7aca['queuecallercomplete']){this[_0xa6ba('0x14')][_0x4c7aca[_0xa6ba('0x6a')]]['answered']+=0x1;this[_0xa6ba('0x14')][_0x4c7aca[_0xa6ba('0x6a')]][_0xa6ba('0x55')]+=moment()[_0xa6ba('0xc1')](0x0)[_0xa6ba('0xbf')](_0x4c7aca[_0xa6ba('0x89')],_0xa6ba('0x9a'));_0x4c7aca[_0xa6ba('0x81')]=moment()[_0xa6ba('0x4b')](_0xa6ba('0x76'));_0x4c7aca['queuecallerexit']=![];_0x4c7aca[_0xa6ba('0x94')]=null;}if(_0x4c7aca[_0xa6ba('0x93')]&&_0x4c7aca[_0xa6ba('0x95')]!=!![]){_0x4c7aca[_0xa6ba('0xa9')]=_0xa6ba('0xbd');logger[_0xa6ba('0x48')](_0xa6ba('0xc2'),_0x5cd668['uniqueid'],util[_0xa6ba('0x3f')](_0x4c7aca,{'showHidden':![],'depth':null}));ami['emit']('custom:queuecallerunmanaged',_0x4c7aca);}if(_0x4c7aca[_0xa6ba('0x1b')]){_0x4c7aca[_0xa6ba('0xa9')]=_0xa6ba('0x57');logger[_0xa6ba('0x48')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x5cd668['uniqueid'],util[_0xa6ba('0x3f')](_0x4c7aca,{'showHidden':![],'depth':null}));ami[_0xa6ba('0x45')]('custom:queuecallerabandon',_0x4c7aca);}}else{this[_0xa6ba('0x14')][_0x4c7aca[_0xa6ba('0x6a')]][_0xa6ba('0xc0')]+=this[_0xa6ba('0x14')][_0x4c7aca[_0xa6ba('0x6a')]][_0xa6ba('0xbe')];}logger[_0xa6ba('0x6b')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x5cd668[_0xa6ba('0x47')],_0x4c7aca[_0xa6ba('0x4d')],_0x4c7aca[_0xa6ba('0x4f')],_0x5cd668[_0xa6ba('0xc3')]);this[_0xa6ba('0x12')][_0x5cd668['uniqueid']]=_0x4c7aca;this['emitVoiceQueueChannelRemove'](_0x4c7aca,'hangup');this[_0xa6ba('0x71')](this[_0xa6ba('0x14')][_0x4c7aca[_0xa6ba('0x6a')]],'hangup');}}logger['debug'](_0xa6ba('0xc4'),_0x5cd668['uniqueid'],util['inspect'](this['queueReports'][_0x5cd668[_0xa6ba('0x47')]],{'showHidden':![],'depth':null}));ami['emit']('custom:voiceQueueReport',this[_0xa6ba('0x10')][_0x5cd668[_0xa6ba('0x47')]]);delete this['queueReports'][_0x5cd668[_0xa6ba('0x47')]];delete this[_0xa6ba('0x12')][_0x5cd668[_0xa6ba('0x47')]];}if(this[_0xa6ba('0x40')][_0x5cd668['uniqueid']]){delete this[_0xa6ba('0x40')][_0x5cd668['uniqueid']];}}}catch(_0x37bb9a){logger['error'](_0xa6ba('0xbb'),_0x5cd668['uniqueid'],util['inspect'](_0x37bb9a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0xc5')]=function(_0x564c47){try{if(this[_0xa6ba('0x60')](_0x564c47)){logger[_0xa6ba('0x48')](_0xa6ba('0xc6'),_0x564c47['uniqueid'],util[_0xa6ba('0x3f')](_0x564c47,{'showHidden':![],'depth':null}));var _0x54dca9;if(this['queueReports'][_0x564c47[_0xa6ba('0xc7')]]){_0x54dca9=_[_0xa6ba('0x7f')](this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xc7')]]);_0x54dca9[_0xa6ba('0xc8')]=_0x564c47[_0xa6ba('0xc9')];_0x54dca9[_0xa6ba('0x9f')]=_0x564c47[_0xa6ba('0xca')];_0x54dca9[_0xa6ba('0x85')]=_0xa6ba('0xcb');_0x54dca9['transfer']=!![];_0x54dca9[_0xa6ba('0x9c')]=_0xa6ba('0xcc');if(this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xca')]]){var _0x4d14a5=this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xca')]];this[_0xa6ba('0x10')][_0x564c47['secondtransfereruniqueid']]=this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xc7')]];this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xc7')]]=_0x4d14a5;var _0x386298=_[_0xa6ba('0x7f')](this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xc7')]]);_0x386298[_0xa6ba('0x35')]=!![];}logger['info']('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x564c47['uniqueid'],_0x54dca9[_0xa6ba('0x4d')],_0x54dca9[_0xa6ba('0x4f')],_0x54dca9[_0xa6ba('0xc8')],_0x54dca9[_0xa6ba('0x9f')]);}else if(this['queueReports'][_0x564c47[_0xa6ba('0xcd')]]){_0x54dca9=_[_0xa6ba('0x7f')](this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xcd')]]);_0x54dca9[_0xa6ba('0xc8')]=_0x564c47[_0xa6ba('0xce')];_0x54dca9['transferuniqueid']=_0x564c47[_0xa6ba('0xcf')];_0x54dca9[_0xa6ba('0x85')]=_0xa6ba('0xcb');_0x54dca9[_0xa6ba('0x95')]=!![];_0x54dca9['transfertype']='ATTENDED';if(this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xcf')]]){var _0x4d14a5=this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xcf')]];this['queueReports'][_0x564c47[_0xa6ba('0xcf')]]=this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xcd')]];this[_0xa6ba('0x10')][_0x564c47[_0xa6ba('0xcd')]]=_0x4d14a5;var _0x386298=_[_0xa6ba('0x7f')](this['queueReports'][_0x564c47[_0xa6ba('0xcd')]]);_0x386298[_0xa6ba('0x35')]=!![];}logger[_0xa6ba('0x6b')](_0xa6ba('0xd0'),_0x564c47[_0xa6ba('0x47')],_0x54dca9[_0xa6ba('0x4d')],_0x54dca9['type'],_0x54dca9[_0xa6ba('0xc8')],_0x54dca9[_0xa6ba('0x9f')]);}}}catch(_0x2baff7){logger[_0xa6ba('0x3d')]('[%s][voiceQueueReport][attendedtransfer]',_0x564c47['uniqueid'],util[_0xa6ba('0x3f')](_0x2baff7,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x2c')]=function(_0x3b0c7d){try{if(this[_0xa6ba('0x60')](_0x3b0c7d)){logger['debug']('[%s][voiceQueueReport][blindtransfer]',_0x3b0c7d['uniqueid'],util[_0xa6ba('0x3f')](_0x3b0c7d,{'showHidden':![],'depth':null}));if(this[_0xa6ba('0x10')][_0x3b0c7d[_0xa6ba('0xc7')]]){var _0x5c0149=_['last'](this['queueReports'][_0x3b0c7d[_0xa6ba('0xc7')]]);_0x5c0149[_0xa6ba('0x85')]=_0xa6ba('0xd1');_0x5c0149['transfer']=!![];_0x5c0149[_0xa6ba('0x9c')]=_0xa6ba('0xd2');_0x5c0149[_0xa6ba('0xc8')]=_0x3b0c7d['extension'];_0x5c0149[_0xa6ba('0x9f')]=_0x3b0c7d[_0xa6ba('0xc7')];logger['info']('[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x3b0c7d[_0xa6ba('0x47')],_0x5c0149[_0xa6ba('0x4d')],_0x5c0149[_0xa6ba('0x4f')],_0x5c0149['transferexten'],_0x5c0149['transferuniqueid']);this[_0xa6ba('0x26')]({'event':_0xa6ba('0xd3'),'uniqueid':_0x3b0c7d[_0xa6ba('0xc7')],'context':_0x3b0c7d[_0xa6ba('0xd4')],'channel':_0x3b0c7d[_0xa6ba('0xd5')]});}}}catch(_0x496220){logger['error'](_0xa6ba('0xd6'),_0x3b0c7d[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x496220,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x28')]=function(_0x4e80fc){try{if(this[_0xa6ba('0x60')](_0x4e80fc)){logger[_0xa6ba('0x48')](_0xa6ba('0xd7'),_0x4e80fc[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x4e80fc,{'showHidden':![],'depth':null}));if(this[_0xa6ba('0x10')][_0x4e80fc[_0xa6ba('0x47')]]){var _0xe3aa6b=_[_0xa6ba('0x7f')](this[_0xa6ba('0x10')][_0x4e80fc['uniqueid']]);if(!_[_0xa6ba('0x36')](_0xe3aa6b[_0xa6ba('0x89')])){_0xe3aa6b['mohstarttime']=moment()[_0xa6ba('0x4b')](_0xa6ba('0x76'));logger['info'](_0xa6ba('0xd8'),_0x4e80fc[_0xa6ba('0x47')],_0xe3aa6b[_0xa6ba('0xd9')]);}}}}catch(_0x4a7a1c){logger[_0xa6ba('0x3d')](_0xa6ba('0xd7'),_0x4e80fc[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x4a7a1c,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa6ba('0xb')][_0xa6ba('0x2a')]=function(_0x5726e5){try{if(this['isNotNull'](_0x5726e5)){logger[_0xa6ba('0x48')]('[%s][voiceQueueReport][musiconholdstop]',_0x5726e5['uniqueid'],util[_0xa6ba('0x3f')](_0x5726e5,{'showHidden':![],'depth':null}));if(this[_0xa6ba('0x10')][_0x5726e5['uniqueid']]){var _0x28f517=_[_0xa6ba('0x7f')](this[_0xa6ba('0x10')][_0x5726e5[_0xa6ba('0x47')]]);if(!_[_0xa6ba('0x36')](_0x28f517[_0xa6ba('0xd9')])){_0x28f517[_0xa6ba('0xda')]+=moment()[_0xa6ba('0xc1')](0x0)[_0xa6ba('0xbf')](_0x28f517[_0xa6ba('0xd9')],_0xa6ba('0x9a'));logger['info'](_0xa6ba('0xdb'),_0x5726e5[_0xa6ba('0x47')],_0x28f517[_0xa6ba('0xda')]);delete _0x28f517[_0xa6ba('0xd9')];}}}}catch(_0x5223ea){logger[_0xa6ba('0x3d')](_0xa6ba('0xdc'),_0x5726e5[_0xa6ba('0x47')],util[_0xa6ba('0x3f')](_0x5223ea,{'showHidden':![],'depth':null}));}};module['exports']=VoiceQueueReport;