78ff3b251c3562668e25d8774d3e9358caf3136c
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x855a=['queueReports','channels','queueChannels','voiceQueues','campaigns','queuesummary','syncQueueSummary','bind','syncQueueSummaryComplete','queuecallerjoin','queuecallerabandon','syncQueueCallerAbandon','queuecallerleave','syncQueueCallerLeave','agentcomplete','agentconnect','syncVarSet','syncHangup','fullybooted','syncMusicOnHoldStart','syncMusicOnHoldStop','syncAttendedTransfer','syncBlindTransfer','loopQueueSummary','isEmpty','hasOwnProperty','originated','waiting','queueStatusComplete','unlockRR','switch','isNil','Action','status','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkQueueReport]','variables','syncFullyBooted','[FullyBooted]\x20clear\x20realtime','clearQueueReport','agents','clearqueuereport','emit','emitVoiceQueueChannelSave','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','name','voice_queue_channel:save','emitVoiceQueueChannelRemove','format','voice:queue:%s','voice_queue_channel:remove','emitVoiceQueueSummary','type','inbound','strategy','loggedIn','pTalking','sumDuration','sumHoldTime','talking','total','unmanaged','abandoned','Trunk','active','callerid','Interval','md5','[voiceQueueReport][',']\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isNotNull','isUndefined','catch','then','flagQueueSummary','[voiceQueueReport][queuesummary]','queue','[voiceQueueReport][queuesummary]\x20event:','info','[voiceQueueReport][queuesummary]\x20name:%s','countBy','callers','toNumber','loggedin','available','[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:','syncQueueCallerJoin','uniqueid','queuecallerjoinAt','YYYY-MM-DD\x20HH:mm:ss','position','count','keys','push','[%s][voiceQueueReport][queuecallerjoin]','[%s][voiceQueueReport][queuecallerabandon]','last','queuecallercomplete','holdtime','originalposition','queuecallerabandonAt','queuecallerexitreason','ABANDONED','lastAssignedTo','[%s][voiceQueueReport][queuecallerleave]','queuecallerleaveAt','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','syncAgentConnect','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','syncAgentComplete','queuecallerexit','queuecallerexitAt','transfer','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','toLowerCase','local/','linkedid','add','seconds','FORWARDTRANSFER','transfertype','destexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','COMPLETEDBY','reason','toUpperCase','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s','[%s][voiceQueueReport][agentcomplete]','[%s][voiceQueueReport][varset]','variable','value','queuestatus','TIMEOUT','lastevent','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','varset','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','addVariable','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','membername','memberpenalty','memberrealtime','[%s][voiceQueueReport][hangup]','length','diff','milliseconds','sumBillable','queuecallercompleteAt','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','custom:queuecallerunmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','cause-txt','hangup','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','transferexten','secondtransfereruniqueid','ATTENDEDTRANSFER','ATTENDED','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','[%s][voiceQueueReport][blindtransfer]','BLINDTRANSFER','BLIND','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BlindTransfer','context','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstart]','[%s][voiceQueueReport][musiconholdstop]','mohtime','exports','lodash','moment','util','../../../config/environment','../../../config/logger','ami','../ami','../model/queueReport','redis','defaults','socket.io-emitter','prototype','enqueue','tail','finally','sequence'];(function(_0x42a79e,_0x3dcfdb){var _0x46a1ac=function(_0x1fe3df){while(--_0x1fe3df){_0x42a79e['push'](_0x42a79e['shift']());}};_0x46a1ac(++_0x3dcfdb);}(_0x855a,0xcf));var _0xa855=function(_0x42d1f8,_0x22e529){_0x42d1f8=_0x42d1f8-0x0;var _0x40d234=_0x855a[_0x42d1f8];return _0x40d234;};'use strict';var _=require(_0xa855('0x0'));var moment=require(_0xa855('0x1'));var util=require(_0xa855('0x2'));var md5=require('md5');var Redis=require('ioredis');var config=require(_0xa855('0x3'));var logger=require(_0xa855('0x4'))(_0xa855('0x5'));var ami=require(_0xa855('0x6'));var QueueReport=require(_0xa855('0x7'));config[_0xa855('0x8')]=_[_0xa855('0x9')](config[_0xa855('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xa855('0xa'))(new Redis(config[_0xa855('0x8')]));var Sequence=function(){};Sequence[_0xa855('0xb')][_0xa855('0xc')]=function(_0x1cf2f2){this['tail']=this[_0xa855('0xd')]?this[_0xa855('0xd')][_0xa855('0xe')](_0x1cf2f2):_0x1cf2f2();};function VoiceQueueReport(_0x256ea5){this[_0xa855('0xf')]=new Sequence();this[_0xa855('0x10')]={};this['agents']=_0x256ea5['agents'];this[_0xa855('0x11')]=_0x256ea5[_0xa855('0x12')];this[_0xa855('0x13')]=_0x256ea5[_0xa855('0x13')];this['flagQueueSummary']=!![];this[_0xa855('0x14')]=_0x256ea5[_0xa855('0x14')];this['variables']={};ami['on'](_0xa855('0x15'),this[_0xa855('0x16')][_0xa855('0x17')](this));ami['on']('queuesummarycomplete',this[_0xa855('0x18')][_0xa855('0x17')](this));ami['on'](_0xa855('0x19'),this['syncQueueCallerJoin'][_0xa855('0x17')](this));ami['on'](_0xa855('0x1a'),this[_0xa855('0x1b')][_0xa855('0x17')](this));ami['on'](_0xa855('0x1c'),this[_0xa855('0x1d')]['bind'](this));ami['on'](_0xa855('0x1e'),this['syncAgentComplete'][_0xa855('0x17')](this));ami['on'](_0xa855('0x1f'),this['syncAgentConnect'][_0xa855('0x17')](this));ami['on']('varset',this[_0xa855('0x20')][_0xa855('0x17')](this));ami['on']('hangup',this[_0xa855('0x21')][_0xa855('0x17')](this));ami['on'](_0xa855('0x22'),this['syncFullyBooted']['bind'](this));ami['on']('musiconholdstart',this[_0xa855('0x23')][_0xa855('0x17')](this));ami['on']('musiconholdstop',this[_0xa855('0x24')][_0xa855('0x17')](this));ami['on']('attendedtransfer',this[_0xa855('0x25')][_0xa855('0x17')](this));ami['on']('blindtransfer',this[_0xa855('0x26')][_0xa855('0x17')](this));this[_0xa855('0x27')]();this['loopQueueShow']();}function clearChannels(_0x252c51){if(!_[_0xa855('0x28')](_0x252c51)){for(var _0x5810ee in _0x252c51){if(_0x252c51[_0xa855('0x29')](_0x5810ee)){delete _0x252c51[_0x5810ee];}}}}function clearCampaigns(_0x1d3f3d){if(!_[_0xa855('0x28')](_0x1d3f3d)){for(var _0x432ef4 in _0x1d3f3d){if(_0x1d3f3d[_0xa855('0x29')](_0x432ef4)){_0x1d3f3d[_0x432ef4]['originated']=0x0;}}}}function clearVoiceQueues(_0xd53cfb){if(!_['isEmpty'](_0xd53cfb)){for(var _0x4bec68 in _0xd53cfb){if(_0xd53cfb[_0xa855('0x29')](_0x4bec68)){_0xd53cfb[_0x4bec68][_0xa855('0x2a')]=0x0;_0xd53cfb[_0x4bec68]['talking']=0x0;_0xd53cfb[_0x4bec68]['pTalking']=0x0;_0xd53cfb[_0x4bec68][_0xa855('0x2b')]=0x0;_0xd53cfb[_0x4bec68][_0xa855('0x2c')]=!![];}}}}function clearAgentBooked(_0x2cb875){if(!_[_0xa855('0x28')](_0x2cb875)){for(var _0x32fbba in _0x2cb875){if(_0x2cb875['hasOwnProperty'](_0x32fbba)){_0x2cb875[_0x32fbba][_0xa855('0x2d')]=!![];}}}}VoiceQueueReport[_0xa855('0xb')]['clearZombieChannels']=function(){var _0x50b4cf=this;for(var _0x4bac6f in this['channels']){if(this[_0xa855('0x11')]['hasOwnProperty'](_0x4bac6f)&&!this[_0xa855('0x11')][_0x4bac6f][_0xa855('0x2e')]){this[_0xa855('0xf')]['enqueue'](function(){if(!_[_0xa855('0x2f')](_0x50b4cf[_0xa855('0x11')][_0x4bac6f])){return ami[_0xa855('0x30')]({'action':_0xa855('0x31'),'channel':_0x50b4cf['channels'][_0x4bac6f]['channel']})['catch'](function(_0x248163){if(_0x248163['message']===_0xa855('0x32')){setTimeout(function(){if(_0x50b4cf[_0xa855('0x11')][_0x4bac6f]){delete _0x50b4cf[_0xa855('0x11')][_0x4bac6f];logger[_0xa855('0x33')](_0xa855('0x34'),_0x4bac6f,util[_0xa855('0x35')](_0x248163,{'showHidden':![],'depth':null}));}if(_0x50b4cf['queueReports'][_0x4bac6f]){delete _0x50b4cf[_0xa855('0x10')][_0x4bac6f];logger[_0xa855('0x33')](_0xa855('0x36'),_0x4bac6f,util[_0xa855('0x35')](_0x248163,{'showHidden':![],'depth':null}));}if(_0x50b4cf[_0xa855('0x37')][_0x4bac6f]){delete _0x50b4cf[_0xa855('0x37')][_0x4bac6f];logger[_0xa855('0x33')]('[%s][voiceQueueReport][checkVariables]',_0x4bac6f,util[_0xa855('0x35')](_0x248163,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x38')]=function(){logger[_0xa855('0x33')](_0xa855('0x39'));clearChannels(this[_0xa855('0x11')]);this[_0xa855('0x3a')](this[_0xa855('0x10')]);clearAgentBooked(this[_0xa855('0x3b')]);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this[_0xa855('0x14')]);};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x3a')]=function(_0x589c76){var _0x5e0fdd=this;if(!_['isEmpty'](_0x589c76)){for(var _0x1c7f1c in _0x589c76){if(_0x589c76['hasOwnProperty'](_0x1c7f1c)){_0x5e0fdd['emitVoiceQueueChannelRemove'](_0x589c76[_0x1c7f1c],_0xa855('0x3c'));delete _0x589c76[_0x1c7f1c];}}}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x3d')]=function(_0x4cb57a,_0x1335d3,_0x3bafa9){io['to'](_0x4cb57a)['emit'](_0x1335d3,_0x3bafa9);};VoiceQueueReport['prototype'][_0xa855('0x3e')]=function(_0x2ce774,_0x4c6bcf){logger[_0xa855('0x3f')](_0xa855('0x40')+_0x4c6bcf+_0xa855('0x41'),_0x2ce774['uniqueid'],util[_0xa855('0x35')](_0x2ce774,{'showHidden':![],'depth':null}));this[_0xa855('0x3d')](util['format']('voice:queue:%s',_0x2ce774[_0xa855('0x42')]),_0xa855('0x43'),_0x2ce774);};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x44')]=function(_0x2b3e2d,_0x3c5f8c){logger[_0xa855('0x3f')]('[%s][voiceQueueReport]['+_0x3c5f8c+']\x20sending\x20voice_queue_channel:remove\x20event:',_0x2b3e2d['uniqueid'],util[_0xa855('0x35')](_0x2b3e2d,{'showHidden':![],'depth':null}));this['emit'](util[_0xa855('0x45')](_0xa855('0x46'),_0x2b3e2d[_0xa855('0x42')]),_0xa855('0x47'),_0x2b3e2d);};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x48')]=function(_0x59ffc5,_0x344f85){if(_0x59ffc5[_0xa855('0x49')]===_0xa855('0x4a')){var _0x62faef={'id':_0x59ffc5['id'],'name':_0x59ffc5[_0xa855('0x42')],'strategy':_0x59ffc5[_0xa855('0x4b')],'answered':_0x59ffc5['answered'],'available':_0x59ffc5['available'],'loggedIn':_0x59ffc5[_0xa855('0x4c')],'pTalking':_0x59ffc5[_0xa855('0x4d')],'sumBillable':_0x59ffc5['sumBillable'],'sumDuration':_0x59ffc5[_0xa855('0x4e')],'sumHoldTime':_0x59ffc5[_0xa855('0x4f')]||0x0,'talking':_0x59ffc5[_0xa855('0x50')],'total':_0x59ffc5[_0xa855('0x51')],'type':_0x59ffc5['type'],'unmanaged':_0x59ffc5[_0xa855('0x52')],'abandoned':_0x59ffc5[_0xa855('0x53')],'waiting':_0x59ffc5[_0xa855('0x2b')]};if(_0x59ffc5['Trunk']){_0x62faef[_0xa855('0x54')]={'id':_0x59ffc5[_0xa855('0x54')]['id'],'name':_0x59ffc5[_0xa855('0x54')][_0xa855('0x42')],'active':_0x59ffc5[_0xa855('0x54')][_0xa855('0x55')],'callerid':_0x59ffc5[_0xa855('0x54')][_0xa855('0x56')]};}if(_0x59ffc5[_0xa855('0x57')]){_0x62faef[_0xa855('0x57')]={'id':_0x59ffc5[_0xa855('0x57')]['id'],'name':_0x59ffc5[_0xa855('0x57')][_0xa855('0x42')]};}var _0x3de7fe=md5(JSON['stringify'](_0x62faef));if(_0x59ffc5[_0xa855('0x58')]!==_0x3de7fe){_0x59ffc5[_0xa855('0x58')]=_0x3de7fe;logger[_0xa855('0x3f')](_0xa855('0x59')+_0x344f85+_0xa855('0x5a'),util['inspect'](_0x62faef,{'showHidden':![],'depth':null}));this[_0xa855('0x3d')](util[_0xa855('0x45')](_0xa855('0x46'),_0x62faef[_0xa855('0x42')]),_0xa855('0x5b'),_0x62faef);}}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x5c')]=function(_0x127cf7){return _0x127cf7!==null&&!_[_0xa855('0x5d')](_0x127cf7);};VoiceQueueReport[_0xa855('0xb')]['loopQueueShow']=function(){var _0x1bd036=this;setInterval(function(){_0x1bd036['clearZombieChannels']();ami[_0xa855('0x30')]({'action':'queues'})[_0xa855('0x5e')](function(_0x5a1ab1){logger[_0xa855('0x33')]('[voiceQueueReport][queues]',util[_0xa855('0x35')](_0x5a1ab1,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x27')]=function(){var _0x35a03f=this;setInterval(function(){if(_0x35a03f['flagQueueSummary']){return ami['Action']({'action':_0xa855('0x15')})[_0xa855('0x5f')](function(_0x31bc07){_0x35a03f[_0xa855('0x60')]=![];})[_0xa855('0x5e')](function(_0x1ebc25){logger[_0xa855('0x33')](_0xa855('0x61'),util[_0xa855('0x35')](_0x1ebc25,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x16')]=function(_0xe12e81){try{if(this[_0xa855('0x5c')](_0xe12e81)&&this[_0xa855('0x5c')](_0xe12e81[_0xa855('0x62')])){logger[_0xa855('0x3f')](_0xa855('0x63'),util[_0xa855('0x35')](_0xe12e81,{'showHidden':![],'depth':null}));if(this['voiceQueues'][_0xe12e81['queue']]){logger[_0xa855('0x64')](_0xa855('0x65'),_0xe12e81['queue']);var _0x56b7ce=_[_0xa855('0x66')](this[_0xa855('0x11')],'queue')[_0xe12e81[_0xa855('0x62')]]||0x0;var _0x11a792=_0x56b7ce-_0xe12e81[_0xa855('0x67')];if(this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]]['waiting']!==_[_0xa855('0x68')](_0xe12e81[_0xa855('0x67')])||this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]][_0xa855('0x4c')]!==_[_0xa855('0x68')](_0xe12e81[_0xa855('0x69')])||this['voiceQueues'][_0xe12e81[_0xa855('0x62')]][_0xa855('0x6a')]!==_[_0xa855('0x68')](_0xe12e81[_0xa855('0x6a')])||this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]][_0xa855('0x50')]!==_0x11a792){this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]][_0xa855('0x2b')]=_[_0xa855('0x68')](_0xe12e81[_0xa855('0x67')]);this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]]['loggedIn']=_[_0xa855('0x68')](_0xe12e81[_0xa855('0x69')]);this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]][_0xa855('0x6a')]=_['toNumber'](_0xe12e81[_0xa855('0x6a')]);this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]]['talking']=_0x11a792>0x0?_0x11a792:0x0;this['voiceQueues'][_0xe12e81[_0xa855('0x62')]]['talking']=this['voiceQueues'][_0xe12e81['queue']]['talking']>_[_0xa855('0x68')](_0xe12e81['loggedin'])?_[_0xa855('0x68')](_0xe12e81['loggedin']):this['voiceQueues'][_0xe12e81[_0xa855('0x62')]]['talking'];this[_0xa855('0x48')](this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]],_0xa855('0x15'));}logger['debug'](_0xa855('0x6b'),util[_0xa855('0x35')](this[_0xa855('0x13')][_0xe12e81[_0xa855('0x62')]],{'showHidden':![],'depth':null}));ami[_0xa855('0x3d')]('custom:queuesummary',this[_0xa855('0x13')][_0xe12e81['queue']]);}}}catch(_0x5243d2){logger['error'](_0xa855('0x61'),util[_0xa855('0x35')](_0x5243d2,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')]['syncQueueSummaryComplete']=function(_0x33458f){logger[_0xa855('0x3f')]('[voiceQueueReport][queuesummarycomplete]\x20event:',util[_0xa855('0x35')](_0x33458f,{'showHidden':![],'depth':null}));this[_0xa855('0x60')]=!![];};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x6c')]=function(_0x5166ef){try{if(this[_0xa855('0x5c')](_0x5166ef)){logger[_0xa855('0x3f')]('[%s][voiceQueueReport][queuecallerjoin]',_0x5166ef['uniqueid'],util['inspect'](_0x5166ef,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xa855('0x10')][_0x5166ef[_0xa855('0x6d')]])){this[_0xa855('0x10')][_0x5166ef[_0xa855('0x6d')]]=[];this['channels'][_0x5166ef['uniqueid']]={};}var _0x34fdd2=new QueueReport();_0x34fdd2[_0xa855('0x42')]=_0x5166ef[_0xa855('0x62')];_0x34fdd2[_0xa855('0x49')]=this[_0xa855('0x13')][_0x34fdd2['name']]&&this['voiceQueues'][_0x34fdd2[_0xa855('0x42')]]['type']?this['voiceQueues'][_0x34fdd2[_0xa855('0x42')]][_0xa855('0x49')]||_0xa855('0x4a'):'inbound';_0x34fdd2['queue']=_0x5166ef[_0xa855('0x62')];_0x34fdd2[_0xa855('0x6e')]=moment()[_0xa855('0x45')](_0xa855('0x6f'));_0x34fdd2[_0xa855('0x70')]=_0x5166ef['position'];_0x34fdd2[_0xa855('0x71')]=_0x5166ef[_0xa855('0x71')];_0x34fdd2[_0xa855('0x6d')]=_0x5166ef[_0xa855('0x6d')];logger[_0xa855('0x64')]('[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s',_0x34fdd2['name'],_0x34fdd2[_0xa855('0x49')]);_['merge'](_0x34fdd2,_['pick'](_0x5166ef,_[_0xa855('0x72')](_0x34fdd2)));this[_0xa855('0x10')][_0x5166ef[_0xa855('0x6d')]][_0xa855('0x73')](_0x34fdd2);this['channels'][_0x5166ef[_0xa855('0x6d')]]=_0x34fdd2;this[_0xa855('0x3e')](_0x34fdd2,_0xa855('0x19'));}}catch(_0x181416){logger[_0xa855('0x33')](_0xa855('0x74'),_0x5166ef[_0xa855('0x6d')],util[_0xa855('0x35')](_0x181416,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')]['syncQueueCallerAbandon']=function(_0x254f1d){try{if(this['isNotNull'](_0x254f1d)){logger[_0xa855('0x3f')](_0xa855('0x75'),_0x254f1d['uniqueid'],util[_0xa855('0x35')](_0x254f1d,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x254f1d[_0xa855('0x6d')]]){var _0x2253d4=_[_0xa855('0x76')](this[_0xa855('0x10')][_0x254f1d['uniqueid']]);_0x2253d4[_0xa855('0x77')]=![];_0x2253d4['queuecallercompleteAt']=null;_0x2253d4[_0xa855('0x78')]=_0x254f1d[_0xa855('0x78')];_0x2253d4[_0xa855('0x79')]=_0x254f1d[_0xa855('0x79')];_0x2253d4['queuecallerabandon']=!![];_0x2253d4[_0xa855('0x7a')]=moment()[_0xa855('0x45')](_0xa855('0x6f'));_0x2253d4[_0xa855('0x7b')]=_0xa855('0x7c');_0x2253d4[_0xa855('0x7d')]=null;logger[_0xa855('0x64')]('[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s',_0x2253d4['name'],_0x2253d4['type']);this[_0xa855('0x11')][_0x254f1d[_0xa855('0x6d')]]=_0x2253d4;this[_0xa855('0x44')](_0x2253d4,'queuecallerabandon');}}}catch(_0x36d2a1){logger['error'](_0xa855('0x75'),_0x254f1d[_0xa855('0x6d')],util[_0xa855('0x35')](_0x36d2a1,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x1d')]=function(_0x4ff1b9){try{if(this['isNotNull'](_0x4ff1b9)){logger[_0xa855('0x3f')](_0xa855('0x7e'),_0x4ff1b9[_0xa855('0x6d')],util[_0xa855('0x35')](_0x4ff1b9,{'showHidden':![],'depth':null}));if(this[_0xa855('0x10')][_0x4ff1b9[_0xa855('0x6d')]]){var _0x2c25d0=_[_0xa855('0x76')](this[_0xa855('0x10')][_0x4ff1b9['uniqueid']]);_0x2c25d0[_0xa855('0x7f')]=moment()[_0xa855('0x45')](_0xa855('0x6f'));_0x2c25d0[_0xa855('0x80')]=_0x4ff1b9[_0xa855('0x80')];_0x2c25d0[_0xa855('0x81')]=_0x4ff1b9[_0xa855('0x81')];logger[_0xa855('0x64')](_0xa855('0x82'),_0x2c25d0[_0xa855('0x42')],_0x2c25d0['type'],_0x4ff1b9[_0xa855('0x80')],_0x4ff1b9[_0xa855('0x81')]);this[_0xa855('0x11')][_0x4ff1b9['uniqueid']]=_0x2c25d0;this[_0xa855('0x3e')](_0x2c25d0,_0xa855('0x1c'));}}}catch(_0x1e8c3b){logger[_0xa855('0x33')](_0xa855('0x7e'),_0x4ff1b9[_0xa855('0x6d')],util['inspect'](_0x1e8c3b,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x83')]=function(_0x19f702){try{if(this[_0xa855('0x5c')](_0x19f702)){logger[_0xa855('0x3f')](_0xa855('0x84'),_0x19f702[_0xa855('0x6d')],util[_0xa855('0x35')](_0x19f702,{'showHidden':![],'depth':null}));if(this[_0xa855('0x10')][_0x19f702[_0xa855('0x6d')]]){var _0x465712=_[_0xa855('0x76')](this[_0xa855('0x10')][_0x19f702[_0xa855('0x6d')]]);_0x465712[_0xa855('0x77')]=!![];_0x465712['queuecallerexitreason']=_0xa855('0x85');logger[_0xa855('0x64')](_0xa855('0x86'),_0x465712['name'],_0x465712['type']);}}}catch(_0x4b3dd3){logger[_0xa855('0x33')](_0xa855('0x84'),_0x19f702[_0xa855('0x6d')],util['inspect'](_0x4b3dd3,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x87')]=function(_0x51b982){try{if(this[_0xa855('0x5c')](_0x51b982)){logger['debug']('[%s][voiceQueueReport][agentcomplete]',_0x51b982[_0xa855('0x6d')],util[_0xa855('0x35')](_0x51b982,{'showHidden':![],'depth':null}));if(this[_0xa855('0x10')][_0x51b982[_0xa855('0x6d')]]){var _0x25f0aa=_[_0xa855('0x76')](this[_0xa855('0x10')][_0x51b982[_0xa855('0x6d')]]);_0x25f0aa['queuecallerabandon']=![];_0x25f0aa['queuecallerabandonAt']=null;_0x25f0aa['assigned']=!![];_0x25f0aa[_0xa855('0x7d')]=_0x51b982['membername'];_0x25f0aa['holdtime']=_0x51b982['holdtime'];_0x25f0aa['queuecallercomplete']=!![];_0x25f0aa[_0xa855('0x88')]=![];_0x25f0aa[_0xa855('0x89')]=null;if(!_0x25f0aa[_0xa855('0x8a')]){if(_0x51b982['reason']=='transfer'){_0x25f0aa[_0xa855('0x7b')]=_0xa855('0x8b');logger['info'](_0xa855('0x8c'),_0x25f0aa[_0xa855('0x42')],_0x25f0aa[_0xa855('0x49')]);}else{if(_[_0xa855('0x8d')](_0x51b982['channel'][_0xa855('0x8e')](),_0xa855('0x8f'))){if(this[_0xa855('0x10')][_0x51b982[_0xa855('0x90')]]){var _0x68d893=_['last'](this[_0xa855('0x10')][_0x51b982[_0xa855('0x90')]]);_0x68d893[_0xa855('0x77')]=![];_0x68d893[_0xa855('0x88')]=!![];_0x68d893[_0xa855('0x89')]=moment(_0x25f0aa['queuecallerjoinAt'])[_0xa855('0x91')](_0x51b982[_0xa855('0x78')],_0xa855('0x92'))['format'](_0xa855('0x6f'));_0x68d893[_0xa855('0x7b')]=_0xa855('0x93');_0x68d893[_0xa855('0x8a')]=!![];_0x68d893[_0xa855('0x94')]='FORWARD';_0x68d893['transferexten']=_0x51b982[_0xa855('0x95')];_0x68d893[_0xa855('0x96')]=_0x51b982[_0xa855('0x6d')];logger[_0xa855('0x64')](_0xa855('0x97'),_0x68d893['name'],_0x68d893[_0xa855('0x49')]);var _0x2c939b=this[_0xa855('0x10')][_0x51b982['linkedid']];this['queueReports'][_0x51b982['linkedid']]=this[_0xa855('0x10')][_0x51b982[_0xa855('0x6d')]];this[_0xa855('0x10')][_0x51b982[_0xa855('0x6d')]]=_0x2c939b;}}else{_0x25f0aa['queuecallerexitreason']=_0xa855('0x98')+_0x51b982[_0xa855('0x99')][_0xa855('0x9a')]();logger['info'](_0xa855('0x9b'),_0x25f0aa[_0xa855('0x42')],_0x25f0aa['type'],_0x25f0aa[_0xa855('0x7b')]);}}}this[_0xa855('0x11')][_0x51b982[_0xa855('0x6d')]]=_0x25f0aa;this['emitVoiceQueueChannelRemove'](_0x25f0aa,_0xa855('0x1e'));}}}catch(_0xd873ad){logger[_0xa855('0x33')](_0xa855('0x9c'),_0x51b982[_0xa855('0x6d')],util['inspect'](_0xd873ad,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x20')]=function(_0x5d6131){try{if(this['isNotNull'](_0x5d6131)){logger[_0xa855('0x3f')](_0xa855('0x9d'),_0x5d6131[_0xa855('0x6d')],util[_0xa855('0x35')](_0x5d6131,{'showHidden':![],'depth':null}));this['addVariable'](_0x5d6131[_0xa855('0x6d')],_['keys'](_0x5d6131[_0xa855('0x9e')])[0x0],_0x5d6131[_0xa855('0x9f')]);if(this[_0xa855('0x10')][_0x5d6131[_0xa855('0x6d')]]){var _0x347e2e=_[_0xa855('0x76')](this[_0xa855('0x10')][_0x5d6131['uniqueid']]);if(_0x347e2e){if(this[_0xa855('0x5c')](_0x5d6131[_0xa855('0x9e')])&&this['isNotNull'](_0x5d6131['variable'][_0xa855('0xa0')])){switch(_0x5d6131[_0xa855('0x9f')]){case'CONTINUE':_0x347e2e[_0xa855('0x88')]=![];_0x347e2e[_0xa855('0x89')]=null;break;case _0xa855('0xa1'):_0x347e2e[_0xa855('0xa2')]='timeout';_0x347e2e[_0xa855('0x88')]=!![];_0x347e2e[_0xa855('0x89')]=moment()[_0xa855('0x45')](_0xa855('0x6f'));_0x347e2e[_0xa855('0x7f')]=moment()[_0xa855('0x45')](_0xa855('0x6f'));logger[_0xa855('0x3f')](_0xa855('0xa3'),_0x5d6131[_0xa855('0x6d')],util[_0xa855('0x35')](_0x347e2e,{'showHidden':![],'depth':null}));ami[_0xa855('0x3d')](_0xa855('0xa4'),_0x347e2e);break;default:_0x347e2e[_0xa855('0x88')]=!![];_0x347e2e['queuecallerexitAt']=moment()[_0xa855('0x45')]('YYYY-MM-DD\x20HH:mm:ss');_0x347e2e[_0xa855('0x7f')]=moment()['format'](_0xa855('0x6f'));}_0x347e2e['queuecallerabandon']=![];_0x347e2e[_0xa855('0x7a')]=null;_0x347e2e[_0xa855('0x7b')]=_0x5d6131[_0xa855('0x9f')];this[_0xa855('0x11')][_0x5d6131['uniqueid']]=_0x347e2e;this[_0xa855('0x44')](_0x347e2e,_0xa855('0xa5'));}else if(this[_0xa855('0x5c')](_0x5d6131[_0xa855('0x9e')])&&this['isNotNull'](_0x5d6131[_0xa855('0x9e')][_0xa855('0xa6')])){if(!_0x347e2e['queuecallerabandon']){_0x347e2e[_0xa855('0x88')]=!![];_0x347e2e[_0xa855('0x89')]=moment()[_0xa855('0x45')]('YYYY-MM-DD\x20HH:mm:ss');_0x347e2e[_0xa855('0x7b')]=_0xa855('0xa7');_0x347e2e['queuecallerleaveAt']=moment()[_0xa855('0x45')](_0xa855('0x6f'));this[_0xa855('0x11')][_0x5d6131['uniqueid']]=_0x347e2e;}}logger[_0xa855('0x64')](_0xa855('0xa8'),_0x5d6131['uniqueid'],_0x347e2e['name'],_0x347e2e[_0xa855('0x49')],_['keys'](_0x5d6131[_0xa855('0x9e')])[0x0],_0x5d6131[_0xa855('0x9f')]);_0x347e2e[_0xa855('0x37')]=this[_0xa855('0x37')][_0x5d6131[_0xa855('0x6d')]];}}}}catch(_0x2a4c6b){logger[_0xa855('0x33')](_0xa855('0x9d'),_0x5d6131[_0xa855('0x6d')],util['inspect'](_0x2a4c6b,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0xa9')]=function(_0x534550,_0x24dec7,_0xeec470){var _0x1090c4=['rtpaudioqos',_0xa855('0xaa'),_0xa855('0xab'),_0xa855('0xac'),_0xa855('0xad'),_0xa855('0xae'),_0xa855('0xaf'),_0xa855('0xb0'),'sipcallid',_0xa855('0xb1'),_0xa855('0xb2'),_0xa855('0xb3'),_0xa855('0xb4'),_0xa855('0xb5'),_0xa855('0xb6'),_0xa855('0xb7'),_0xa855('0xb8'),_0xa855('0xb9'),_0xa855('0xba')];if(!_[_0xa855('0x2f')](_0x24dec7)&&!_['includes'](_0x1090c4,_0x24dec7)){if(_[_0xa855('0x5d')](this[_0xa855('0x37')][_0x534550])){this['variables'][_0x534550]={};}this['variables'][_0x534550][_0x24dec7]=_0xeec470;}};VoiceQueueReport['prototype'][_0xa855('0x21')]=function(_0x331310){try{if(this[_0xa855('0x5c')](_0x331310)){logger['debug'](_0xa855('0xbb'),_0x331310[_0xa855('0x6d')],util[_0xa855('0x35')](_0x331310,{'showHidden':![],'depth':null}));if(this[_0xa855('0x10')][_0x331310[_0xa855('0x6d')]]){for(var _0x2140cc=0x0,_0x47f5d7={};_0x2140cc<this['queueReports'][_0x331310[_0xa855('0x6d')]][_0xa855('0xbc')];_0x2140cc+=0x1){_0x47f5d7=this['queueReports'][_0x331310[_0xa855('0x6d')]][_0x2140cc];if(this[_0xa855('0x13')][_0x47f5d7[_0xa855('0x62')]]){if(_0x47f5d7[_0xa855('0x88')]&&_0x47f5d7[_0xa855('0x8a')]!=!![]){this[_0xa855('0x13')][_0x47f5d7[_0xa855('0x62')]][_0xa855('0x52')]+=0x1;}if(_0x47f5d7[_0xa855('0x1a')]){this[_0xa855('0x13')][_0x47f5d7['queue']][_0xa855('0x53')]+=0x1;}this[_0xa855('0x13')][_0x47f5d7[_0xa855('0x62')]][_0xa855('0x4f')]+=moment(_0x47f5d7['queuecallerleaveAt'])[_0xa855('0xbd')](_0x47f5d7[_0xa855('0x6e')],'seconds')||0x0;if(_0x2140cc===this[_0xa855('0x10')][_0x331310[_0xa855('0x6d')]][_0xa855('0xbc')]-0x1){this[_0xa855('0x13')][_0x47f5d7[_0xa855('0x62')]][_0xa855('0x4e')]+=moment()[_0xa855('0xbe')](0x0)[_0xa855('0xbd')](_0x47f5d7[_0xa855('0x6e')],_0xa855('0x92'));this[_0xa855('0x13')][_0x47f5d7[_0xa855('0x62')]]['total']+=0x1;if(_0x47f5d7[_0xa855('0x77')]){this[_0xa855('0x13')][_0x47f5d7['queue']]['answered']+=0x1;this[_0xa855('0x13')][_0x47f5d7[_0xa855('0x62')]][_0xa855('0xbf')]+=moment()[_0xa855('0xbe')](0x0)[_0xa855('0xbd')](_0x47f5d7[_0xa855('0x7f')],_0xa855('0x92'));_0x47f5d7[_0xa855('0xc0')]=moment()[_0xa855('0x45')](_0xa855('0x6f'));_0x47f5d7['queuecallerexit']=![];_0x47f5d7['queuecallerexitAt']=null;}if(_0x47f5d7[_0xa855('0x88')]&&_0x47f5d7[_0xa855('0x8a')]!=!![]){_0x47f5d7[_0xa855('0xa2')]='unmanaged';logger[_0xa855('0x3f')](_0xa855('0xc1'),_0x331310[_0xa855('0x6d')],util[_0xa855('0x35')](_0x47f5d7,{'showHidden':![],'depth':null}));ami['emit'](_0xa855('0xc2'),_0x47f5d7);}if(_0x47f5d7[_0xa855('0x1a')]){_0x47f5d7['lastevent']='abandoned';logger['debug'](_0xa855('0xc3'),_0x331310[_0xa855('0x6d')],util['inspect'](_0x47f5d7,{'showHidden':![],'depth':null}));ami[_0xa855('0x3d')](_0xa855('0xc4'),_0x47f5d7);}}else{this[_0xa855('0x13')][_0x47f5d7[_0xa855('0x62')]][_0xa855('0x4e')]+=this[_0xa855('0x13')][_0x47f5d7[_0xa855('0x62')]]['sumHoldTime'];}logger['info'](_0xa855('0xc5'),_0x331310[_0xa855('0x6d')],_0x47f5d7['name'],_0x47f5d7[_0xa855('0x49')],_0x331310[_0xa855('0xc6')]);this['channels'][_0x331310[_0xa855('0x6d')]]=_0x47f5d7;this[_0xa855('0x44')](_0x47f5d7,_0xa855('0xc7'));this[_0xa855('0x48')](this[_0xa855('0x13')][_0x47f5d7['queue']],_0xa855('0xc7'));}}logger['debug'](_0xa855('0xc8'),_0x331310['uniqueid'],util['inspect'](this[_0xa855('0x10')][_0x331310[_0xa855('0x6d')]],{'showHidden':![],'depth':null}));ami[_0xa855('0x3d')]('custom:voiceQueueReport',this['queueReports'][_0x331310['uniqueid']]);delete this[_0xa855('0x10')][_0x331310['uniqueid']];delete this[_0xa855('0x11')][_0x331310[_0xa855('0x6d')]];}if(this[_0xa855('0x37')][_0x331310[_0xa855('0x6d')]]){delete this[_0xa855('0x37')][_0x331310['uniqueid']];}}}catch(_0x276c4e){logger[_0xa855('0x33')]('[%s][voiceQueueReport][hangup]',_0x331310[_0xa855('0x6d')],util[_0xa855('0x35')](_0x276c4e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')][_0xa855('0x25')]=function(_0x72bfeb){try{if(this[_0xa855('0x5c')](_0x72bfeb)){logger[_0xa855('0x3f')](_0xa855('0xc9'),_0x72bfeb['uniqueid'],util[_0xa855('0x35')](_0x72bfeb,{'showHidden':![],'depth':null}));var _0x235f4e;if(this['queueReports'][_0x72bfeb[_0xa855('0xca')]]){_0x235f4e=_['last'](this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xca')]]);_0x235f4e[_0xa855('0xcb')]=_0x72bfeb['secondtransfererexten'];_0x235f4e[_0xa855('0x96')]=_0x72bfeb[_0xa855('0xcc')];_0x235f4e[_0xa855('0x7b')]=_0xa855('0xcd');_0x235f4e[_0xa855('0x8a')]=!![];_0x235f4e['transfertype']=_0xa855('0xce');if(this['queueReports'][_0x72bfeb[_0xa855('0xcc')]]){var _0x26668d=this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xcc')]];this['queueReports'][_0x72bfeb[_0xa855('0xcc')]]=this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xca')]];this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xca')]]=_0x26668d;var _0xe5d05d=_[_0xa855('0x76')](this['queueReports'][_0x72bfeb[_0xa855('0xca')]]);_0xe5d05d['switch']=!![];}logger[_0xa855('0x64')](_0xa855('0xcf'),_0x72bfeb[_0xa855('0x6d')],_0x235f4e['name'],_0x235f4e[_0xa855('0x49')],_0x235f4e[_0xa855('0xcb')],_0x235f4e[_0xa855('0x96')]);}else if(this['queueReports'][_0x72bfeb[_0xa855('0xd0')]]){_0x235f4e=_[_0xa855('0x76')](this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xd0')]]);_0x235f4e[_0xa855('0xcb')]=_0x72bfeb[_0xa855('0xd1')];_0x235f4e['transferuniqueid']=_0x72bfeb[_0xa855('0xd2')];_0x235f4e[_0xa855('0x7b')]=_0xa855('0xcd');_0x235f4e[_0xa855('0x8a')]=!![];_0x235f4e['transfertype']=_0xa855('0xce');if(this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xd2')]]){var _0x26668d=this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xd2')]];this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xd2')]]=this['queueReports'][_0x72bfeb[_0xa855('0xd0')]];this[_0xa855('0x10')][_0x72bfeb['transfertargetuniqueid']]=_0x26668d;var _0xe5d05d=_['last'](this[_0xa855('0x10')][_0x72bfeb[_0xa855('0xd0')]]);_0xe5d05d[_0xa855('0x2e')]=!![];}logger['info'](_0xa855('0xcf'),_0x72bfeb[_0xa855('0x6d')],_0x235f4e[_0xa855('0x42')],_0x235f4e[_0xa855('0x49')],_0x235f4e[_0xa855('0xcb')],_0x235f4e['transferuniqueid']);}}}catch(_0x12dfee){logger[_0xa855('0x33')](_0xa855('0xc9'),_0x72bfeb[_0xa855('0x6d')],util[_0xa855('0x35')](_0x12dfee,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xa855('0xb')]['syncBlindTransfer']=function(_0x43f706){try{if(this[_0xa855('0x5c')](_0x43f706)){logger[_0xa855('0x3f')](_0xa855('0xd3'),_0x43f706['uniqueid'],util['inspect'](_0x43f706,{'showHidden':![],'depth':null}));if(this[_0xa855('0x10')][_0x43f706[_0xa855('0xca')]]){var _0x52b6dc=_['last'](this[_0xa855('0x10')][_0x43f706[_0xa855('0xca')]]);_0x52b6dc[_0xa855('0x7b')]=_0xa855('0xd4');_0x52b6dc[_0xa855('0x8a')]=!![];_0x52b6dc['transfertype']=_0xa855('0xd5');_0x52b6dc[_0xa855('0xcb')]=_0x43f706['extension'];_0x52b6dc['transferuniqueid']=_0x43f706[_0xa855('0xca')];logger[_0xa855('0x64')](_0xa855('0xd6'),_0x43f706['uniqueid'],_0x52b6dc['name'],_0x52b6dc[_0xa855('0x49')],_0x52b6dc[_0xa855('0xcb')],_0x52b6dc[_0xa855('0x96')]);this[_0xa855('0x21')]({'event':_0xa855('0xd7'),'uniqueid':_0x43f706[_0xa855('0xca')],'context':_0x43f706[_0xa855('0xd8')],'channel':_0x43f706['transfererchannel']});}}}catch(_0x205a4e){logger[_0xa855('0x33')](_0xa855('0xd3'),_0x43f706[_0xa855('0x6d')],util['inspect'](_0x205a4e,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xa855('0x23')]=function(_0x1b234a){try{if(this[_0xa855('0x5c')](_0x1b234a)){logger['debug']('[%s][voiceQueueReport][musiconholdstart]',_0x1b234a[_0xa855('0x6d')],util[_0xa855('0x35')](_0x1b234a,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x1b234a['uniqueid']]){var _0x49ae3f=_[_0xa855('0x76')](this['queueReports'][_0x1b234a[_0xa855('0x6d')]]);if(!_[_0xa855('0x2f')](_0x49ae3f[_0xa855('0x7f')])){_0x49ae3f[_0xa855('0xd9')]=moment()[_0xa855('0x45')](_0xa855('0x6f'));logger[_0xa855('0x64')](_0xa855('0xda'),_0x1b234a[_0xa855('0x6d')],_0x49ae3f[_0xa855('0xd9')]);}}}}catch(_0xb3d6ab){logger[_0xa855('0x33')](_0xa855('0xdb'),_0x1b234a['uniqueid'],util['inspect'](_0xb3d6ab,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xa855('0x24')]=function(_0x7e7c46){try{if(this[_0xa855('0x5c')](_0x7e7c46)){logger[_0xa855('0x3f')](_0xa855('0xdc'),_0x7e7c46['uniqueid'],util[_0xa855('0x35')](_0x7e7c46,{'showHidden':![],'depth':null}));if(this[_0xa855('0x10')][_0x7e7c46[_0xa855('0x6d')]]){var _0x5bac1d=_['last'](this['queueReports'][_0x7e7c46['uniqueid']]);if(!_[_0xa855('0x2f')](_0x5bac1d[_0xa855('0xd9')])){_0x5bac1d[_0xa855('0xdd')]+=moment()['milliseconds'](0x0)[_0xa855('0xbd')](_0x5bac1d[_0xa855('0xd9')],_0xa855('0x92'));logger['info']('[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s',_0x7e7c46['uniqueid'],_0x5bac1d['mohtime']);delete _0x5bac1d[_0xa855('0xd9')];}}}}catch(_0x4593ba){logger[_0xa855('0x33')]('[%s][voiceQueueReport][musiconholdstop]',_0x7e7c46[_0xa855('0x6d')],util[_0xa855('0x35')](_0x4593ba,{'showHidden':![],'depth':null}));}};module[_0xa855('0xde')]=VoiceQueueReport;