9963cded1dea0a762ef7bcb77f88a371fb756d66
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x00b3=['[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkVariables]','clearQueueReport','clearqueuereport','emit','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','format','voice:queue:%s','name','voice_queue_channel:save','emitVoiceQueueChannelRemove',']\x20sending\x20voice_queue_channel:remove\x20event:','voice_queue_presence:remove','emitVoiceQueueSummary','type','inbound','strategy','answered','available','loggedIn','sumDuration','total','unmanaged','abandoned','Trunk','active','callerid','Interval',']\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isNotNull','isUndefined','queues','catch','[voiceQueueReport][queuesummary]','queue','[voiceQueueReport][queuesummary]\x20event:','info','countBy','callers','toNumber','loggedin','custom:queuesummary','syncQueueSummaryComplete','[voiceQueueReport][queuesummarycomplete]\x20event:','syncQueueCallerJoin','[%s][voiceQueueReport][queuecallerjoin]','queuecallerjoinAt','YYYY-MM-DD\x20HH:mm:ss','position','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','merge','pick','keys','push','emitVoiceQueueChannelSave','last','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','queuecallerexitreason','ABANDONED','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','queuecallerleaveAt','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','queuecallerleave','[%s][voiceQueueReport][queuecallerleave]','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','[%s][voiceQueueReport][agentcomplete]','membername','queuecallercomplete','queuecallerexit','queuecallerexitAt','transfer','reason','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','local/','linkedid','add','seconds','FORWARDTRANSFER','transfertype','FORWARD','transferexten','destexten','transferuniqueid','COMPLETEDBY','toUpperCase','syncVarSet','[%s][voiceQueueReport][varset]','addVariable','variable','value','queuestatus','CONTINUE','lastevent','timeout','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberinterface','memberlastcall','memberpenalty','memberrealtime','includes','[%s][voiceQueueReport][hangup]','length','sumHoldTime','diff','milliseconds','sumBillable','custom:queuecallerunmanaged','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','syncAttendedTransfer','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','ATTENDED','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','ATTENDEDTRANSFER','[%s][voiceQueueReport][blindtransfer]','BLINDTRANSFER','BLIND','BlindTransfer','transfererchannel','syncMusicOnHoldStart','[%s][voiceQueueReport][musiconholdstart]','isNil','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstop]','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','exports','moment','util','md5','ioredis','../../../config/logger','../ami','redis','defaults','localhost','prototype','tail','sequence','queueReports','agents','channels','queueChannels','voiceQueues','flagQueueSummary','campaigns','variables','queuesummary','syncQueueSummary','bind','queuesummarycomplete','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','syncAgentConnect','varset','hangup','syncHangup','syncFullyBooted','musiconholdstart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','blindtransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','isEmpty','hasOwnProperty','originated','talking','pTalking','waiting','queueStatusComplete','unlockRR','switch','Action','channel','No\x20such\x20channel','error'];(function(_0x20d31e,_0x1b5096){var _0x36c28f=function(_0x11cdfa){while(--_0x11cdfa){_0x20d31e['push'](_0x20d31e['shift']());}};_0x36c28f(++_0x1b5096);}(_0x00b3,0x17a));var _0x300b=function(_0x4fdfaf,_0x8fe939){_0x4fdfaf=_0x4fdfaf-0x0;var _0x1c6d49=_0x00b3[_0x4fdfaf];return _0x1c6d49;};'use strict';var _=require('lodash');var moment=require(_0x300b('0x0'));var util=require(_0x300b('0x1'));var md5=require(_0x300b('0x2'));var Redis=require(_0x300b('0x3'));var config=require('../../../config/environment');var logger=require(_0x300b('0x4'))('ami');var ami=require(_0x300b('0x5'));var QueueReport=require('../model/queueReport');config[_0x300b('0x6')]=_[_0x300b('0x7')](config[_0x300b('0x6')],{'host':_0x300b('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var Sequence=function(){};Sequence[_0x300b('0x9')]['enqueue']=function(_0x5e283c){this[_0x300b('0xa')]=this[_0x300b('0xa')]?this[_0x300b('0xa')]['finally'](_0x5e283c):_0x5e283c();};function VoiceQueueReport(_0x42e5a5){this[_0x300b('0xb')]=new Sequence();this[_0x300b('0xc')]={};this[_0x300b('0xd')]=_0x42e5a5['agents'];this[_0x300b('0xe')]=_0x42e5a5[_0x300b('0xf')];this[_0x300b('0x10')]=_0x42e5a5['voiceQueues'];this[_0x300b('0x11')]=!![];this[_0x300b('0x12')]=_0x42e5a5[_0x300b('0x12')];this[_0x300b('0x13')]={};ami['on'](_0x300b('0x14'),this[_0x300b('0x15')][_0x300b('0x16')](this));ami['on'](_0x300b('0x17'),this['syncQueueSummaryComplete']['bind'](this));ami['on']('queuecallerjoin',this['syncQueueCallerJoin'][_0x300b('0x16')](this));ami['on'](_0x300b('0x18'),this[_0x300b('0x19')][_0x300b('0x16')](this));ami['on']('queuecallerleave',this['syncQueueCallerLeave'][_0x300b('0x16')](this));ami['on'](_0x300b('0x1a'),this[_0x300b('0x1b')][_0x300b('0x16')](this));ami['on']('agentconnect',this[_0x300b('0x1c')][_0x300b('0x16')](this));ami['on'](_0x300b('0x1d'),this['syncVarSet'][_0x300b('0x16')](this));ami['on'](_0x300b('0x1e'),this[_0x300b('0x1f')][_0x300b('0x16')](this));ami['on']('fullybooted',this[_0x300b('0x20')][_0x300b('0x16')](this));ami['on'](_0x300b('0x21'),this['syncMusicOnHoldStart'][_0x300b('0x16')](this));ami['on'](_0x300b('0x22'),this[_0x300b('0x23')][_0x300b('0x16')](this));ami['on'](_0x300b('0x24'),this['syncAttendedTransfer']['bind'](this));ami['on'](_0x300b('0x25'),this[_0x300b('0x26')][_0x300b('0x16')](this));this[_0x300b('0x27')]();this[_0x300b('0x28')]();}function clearChannels(_0x44e6a6){if(!_[_0x300b('0x29')](_0x44e6a6)){for(var _0x2fa577 in _0x44e6a6){if(_0x44e6a6[_0x300b('0x2a')](_0x2fa577)){delete _0x44e6a6[_0x2fa577];}}}}function clearCampaigns(_0x544658){if(!_[_0x300b('0x29')](_0x544658)){for(var _0x152048 in _0x544658){if(_0x544658[_0x300b('0x2a')](_0x152048)){_0x544658[_0x152048][_0x300b('0x2b')]=0x0;}}}}function clearVoiceQueues(_0x4cce77){if(!_['isEmpty'](_0x4cce77)){for(var _0x489b79 in _0x4cce77){if(_0x4cce77[_0x300b('0x2a')](_0x489b79)){_0x4cce77[_0x489b79]['originated']=0x0;_0x4cce77[_0x489b79][_0x300b('0x2c')]=0x0;_0x4cce77[_0x489b79][_0x300b('0x2d')]=0x0;_0x4cce77[_0x489b79][_0x300b('0x2e')]=0x0;_0x4cce77[_0x489b79][_0x300b('0x2f')]=!![];}}}}function clearAgentBooked(_0x2d2ea7){if(!_[_0x300b('0x29')](_0x2d2ea7)){for(var _0x165f56 in _0x2d2ea7){if(_0x2d2ea7[_0x300b('0x2a')](_0x165f56)){_0x2d2ea7[_0x165f56][_0x300b('0x30')]=!![];}}}}VoiceQueueReport[_0x300b('0x9')]['clearZombieChannels']=function(){var _0x48eb77=this;for(var _0x35cafd in this[_0x300b('0xe')]){if(this[_0x300b('0xe')][_0x300b('0x2a')](_0x35cafd)&&!this['channels'][_0x35cafd][_0x300b('0x31')]){this['sequence']['enqueue'](function(){if(!_['isNil'](_0x48eb77[_0x300b('0xe')][_0x35cafd])){return ami[_0x300b('0x32')]({'action':'status','channel':_0x48eb77[_0x300b('0xe')][_0x35cafd][_0x300b('0x33')]})['catch'](function(_0x44be92){if(_0x44be92['message']===_0x300b('0x34')){setTimeout(function(){if(_0x48eb77[_0x300b('0xe')][_0x35cafd]){delete _0x48eb77[_0x300b('0xe')][_0x35cafd];logger[_0x300b('0x35')](_0x300b('0x36'),_0x35cafd,util[_0x300b('0x37')](_0x44be92,{'showHidden':![],'depth':null}));}if(_0x48eb77[_0x300b('0xc')][_0x35cafd]){delete _0x48eb77['queueReports'][_0x35cafd];logger[_0x300b('0x35')]('[%s][voiceQueueReport][checkQueueReport]',_0x35cafd,util[_0x300b('0x37')](_0x44be92,{'showHidden':![],'depth':null}));}if(_0x48eb77[_0x300b('0x13')][_0x35cafd]){delete _0x48eb77['variables'][_0x35cafd];logger[_0x300b('0x35')](_0x300b('0x38'),_0x35cafd,util['inspect'](_0x44be92,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x20')]=function(){logger[_0x300b('0x35')]('[FullyBooted]\x20clear\x20realtime');clearChannels(this[_0x300b('0xe')]);this[_0x300b('0x39')](this[_0x300b('0xc')]);clearAgentBooked(this[_0x300b('0xd')]);clearVoiceQueues(this[_0x300b('0x10')]);clearCampaigns(this[_0x300b('0x12')]);};VoiceQueueReport[_0x300b('0x9')]['clearQueueReport']=function(_0x2da2e3){var _0x30b72=this;if(!_['isEmpty'](_0x2da2e3)){for(var _0x3364e5 in _0x2da2e3){if(_0x2da2e3['hasOwnProperty'](_0x3364e5)){_0x30b72['emitVoiceQueueChannelRemove'](_0x2da2e3[_0x3364e5],_0x300b('0x3a'));delete _0x2da2e3[_0x3364e5];}}}};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x3b')]=function(_0x662dad,_0xa9c0bf,_0x510ad8){io['to'](_0x662dad)[_0x300b('0x3b')](_0xa9c0bf,_0x510ad8);};VoiceQueueReport[_0x300b('0x9')]['emitVoiceQueueChannelSave']=function(_0x43af8f,_0x479561){logger[_0x300b('0x3c')](_0x300b('0x3d')+_0x479561+_0x300b('0x3e'),_0x43af8f[_0x300b('0x3f')],util[_0x300b('0x37')](_0x43af8f,{'showHidden':![],'depth':null}));this[_0x300b('0x3b')](util[_0x300b('0x40')](_0x300b('0x41'),_0x43af8f[_0x300b('0x42')]),_0x300b('0x43'),_0x43af8f);io[_0x300b('0x3b')]('voice_queue_presence:save',_0x43af8f);};VoiceQueueReport['prototype'][_0x300b('0x44')]=function(_0x566af2,_0x5a08f7){logger[_0x300b('0x3c')](_0x300b('0x3d')+_0x5a08f7+_0x300b('0x45'),_0x566af2['uniqueid'],util[_0x300b('0x37')](_0x566af2,{'showHidden':![],'depth':null}));this['emit'](util['format'](_0x300b('0x41'),_0x566af2[_0x300b('0x42')]),'voice_queue_channel:remove',_0x566af2);io[_0x300b('0x3b')](_0x300b('0x46'),_0x566af2);};VoiceQueueReport['prototype'][_0x300b('0x47')]=function(_0x2c021c,_0x51f239){if(_0x2c021c[_0x300b('0x48')]===_0x300b('0x49')){var _0x3e59aa={'id':_0x2c021c['id'],'name':_0x2c021c[_0x300b('0x42')],'strategy':_0x2c021c[_0x300b('0x4a')],'answered':_0x2c021c[_0x300b('0x4b')],'available':_0x2c021c[_0x300b('0x4c')],'loggedIn':_0x2c021c[_0x300b('0x4d')],'pTalking':_0x2c021c['pTalking'],'sumBillable':_0x2c021c['sumBillable'],'sumDuration':_0x2c021c[_0x300b('0x4e')],'sumHoldTime':_0x2c021c['sumHoldTime']||0x0,'talking':_0x2c021c['talking'],'total':_0x2c021c[_0x300b('0x4f')],'type':_0x2c021c[_0x300b('0x48')],'unmanaged':_0x2c021c[_0x300b('0x50')],'abandoned':_0x2c021c[_0x300b('0x51')],'waiting':_0x2c021c[_0x300b('0x2e')]};if(_0x2c021c[_0x300b('0x52')]){_0x3e59aa['Trunk']={'id':_0x2c021c[_0x300b('0x52')]['id'],'name':_0x2c021c['Trunk']['name'],'active':_0x2c021c[_0x300b('0x52')][_0x300b('0x53')],'callerid':_0x2c021c['Trunk'][_0x300b('0x54')]};}if(_0x2c021c[_0x300b('0x55')]){_0x3e59aa[_0x300b('0x55')]={'id':_0x2c021c[_0x300b('0x55')]['id'],'name':_0x2c021c['Interval'][_0x300b('0x42')]};}var _0x43eef6=md5(JSON['stringify'](_0x3e59aa));if(_0x2c021c[_0x300b('0x2')]!==_0x43eef6){_0x2c021c[_0x300b('0x2')]=_0x43eef6;logger[_0x300b('0x3c')]('[voiceQueueReport]['+_0x51f239+_0x300b('0x56'),util[_0x300b('0x37')](_0x3e59aa,{'showHidden':![],'depth':null}));this[_0x300b('0x3b')](util[_0x300b('0x40')](_0x300b('0x41'),_0x3e59aa[_0x300b('0x42')]),_0x300b('0x57'),_0x3e59aa);}}};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x58')]=function(_0x3c3092){return _0x3c3092!==null&&!_[_0x300b('0x59')](_0x3c3092);};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x28')]=function(){var _0x57d93e=this;setInterval(function(){_0x57d93e['clearZombieChannels']();ami[_0x300b('0x32')]({'action':_0x300b('0x5a')})[_0x300b('0x5b')](function(_0x55ca18){logger[_0x300b('0x35')]('[voiceQueueReport][queues]',util[_0x300b('0x37')](_0x55ca18,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x300b('0x9')]['loopQueueSummary']=function(){var _0x31aba8=this;setInterval(function(){if(_0x31aba8[_0x300b('0x11')]){return ami[_0x300b('0x32')]({'action':_0x300b('0x14')})['then'](function(_0x224375){_0x31aba8['flagQueueSummary']=![];})[_0x300b('0x5b')](function(_0x2c2a2c){logger[_0x300b('0x35')](_0x300b('0x5c'),util[_0x300b('0x37')](_0x2c2a2c,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x15')]=function(_0x178f82){try{if(this[_0x300b('0x58')](_0x178f82)&&this[_0x300b('0x58')](_0x178f82[_0x300b('0x5d')])){logger[_0x300b('0x3c')](_0x300b('0x5e'),util[_0x300b('0x37')](_0x178f82,{'showHidden':![],'depth':null}));if(this['voiceQueues'][_0x178f82[_0x300b('0x5d')]]){logger[_0x300b('0x5f')]('[voiceQueueReport][queuesummary]\x20name:%s',_0x178f82['queue']);var _0x3733c3=_[_0x300b('0x60')](this[_0x300b('0xe')],_0x300b('0x5d'))[_0x178f82[_0x300b('0x5d')]]||0x0;var _0x3a4a0e=_0x3733c3-_0x178f82[_0x300b('0x61')];if(this['voiceQueues'][_0x178f82[_0x300b('0x5d')]][_0x300b('0x2e')]!==_['toNumber'](_0x178f82[_0x300b('0x61')])||this['voiceQueues'][_0x178f82[_0x300b('0x5d')]][_0x300b('0x4d')]!==_[_0x300b('0x62')](_0x178f82['loggedin'])||this[_0x300b('0x10')][_0x178f82[_0x300b('0x5d')]][_0x300b('0x4c')]!==_[_0x300b('0x62')](_0x178f82['available'])||this[_0x300b('0x10')][_0x178f82['queue']][_0x300b('0x2c')]!==_0x3a4a0e){this[_0x300b('0x10')][_0x178f82['queue']][_0x300b('0x2e')]=_[_0x300b('0x62')](_0x178f82[_0x300b('0x61')]);this['voiceQueues'][_0x178f82[_0x300b('0x5d')]][_0x300b('0x4d')]=_['toNumber'](_0x178f82[_0x300b('0x63')]);this['voiceQueues'][_0x178f82[_0x300b('0x5d')]][_0x300b('0x4c')]=_[_0x300b('0x62')](_0x178f82[_0x300b('0x4c')]);this[_0x300b('0x10')][_0x178f82[_0x300b('0x5d')]][_0x300b('0x2c')]=_0x3a4a0e>0x0?_0x3a4a0e:0x0;this[_0x300b('0x10')][_0x178f82[_0x300b('0x5d')]][_0x300b('0x2c')]=this[_0x300b('0x10')][_0x178f82[_0x300b('0x5d')]][_0x300b('0x2c')]>_[_0x300b('0x62')](_0x178f82[_0x300b('0x63')])?_[_0x300b('0x62')](_0x178f82[_0x300b('0x63')]):this[_0x300b('0x10')][_0x178f82[_0x300b('0x5d')]][_0x300b('0x2c')];this[_0x300b('0x47')](this[_0x300b('0x10')][_0x178f82[_0x300b('0x5d')]],'queuesummary');}logger[_0x300b('0x3c')]('[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:',util[_0x300b('0x37')](this[_0x300b('0x10')][_0x178f82[_0x300b('0x5d')]],{'showHidden':![],'depth':null}));ami[_0x300b('0x3b')](_0x300b('0x64'),this[_0x300b('0x10')][_0x178f82[_0x300b('0x5d')]]);}}}catch(_0x1bb21e){logger['error'](_0x300b('0x5c'),util['inspect'](_0x1bb21e,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x300b('0x65')]=function(_0x1c4060){logger[_0x300b('0x3c')](_0x300b('0x66'),util[_0x300b('0x37')](_0x1c4060,{'showHidden':![],'depth':null}));this['flagQueueSummary']=!![];};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x67')]=function(_0x28fa1f){try{if(this[_0x300b('0x58')](_0x28fa1f)){logger[_0x300b('0x3c')](_0x300b('0x68'),_0x28fa1f[_0x300b('0x3f')],util['inspect'](_0x28fa1f,{'showHidden':![],'depth':null}));if(_[_0x300b('0x59')](this[_0x300b('0xc')][_0x28fa1f[_0x300b('0x3f')]])){this[_0x300b('0xc')][_0x28fa1f[_0x300b('0x3f')]]=[];this[_0x300b('0xe')][_0x28fa1f[_0x300b('0x3f')]]={};}var _0x177a99=new QueueReport();_0x177a99['name']=_0x28fa1f['queue'];_0x177a99[_0x300b('0x48')]=this[_0x300b('0x10')][_0x177a99[_0x300b('0x42')]]&&this[_0x300b('0x10')][_0x177a99[_0x300b('0x42')]][_0x300b('0x48')]?this[_0x300b('0x10')][_0x177a99[_0x300b('0x42')]][_0x300b('0x48')]||_0x300b('0x49'):_0x300b('0x49');_0x177a99['queue']=_0x28fa1f['queue'];_0x177a99[_0x300b('0x69')]=moment()[_0x300b('0x40')](_0x300b('0x6a'));_0x177a99['position']=_0x28fa1f[_0x300b('0x6b')];_0x177a99['count']=_0x28fa1f['count'];_0x177a99[_0x300b('0x3f')]=_0x28fa1f[_0x300b('0x3f')];logger[_0x300b('0x5f')](_0x300b('0x6c'),_0x177a99['name'],_0x177a99['type']);_[_0x300b('0x6d')](_0x177a99,_[_0x300b('0x6e')](_0x28fa1f,_[_0x300b('0x6f')](_0x177a99)));this[_0x300b('0xc')][_0x28fa1f[_0x300b('0x3f')]][_0x300b('0x70')](_0x177a99);this[_0x300b('0xe')][_0x28fa1f[_0x300b('0x3f')]]=_0x177a99;this[_0x300b('0x71')](_0x177a99,'queuecallerjoin');}}catch(_0x5a5585){logger[_0x300b('0x35')]('[%s][voiceQueueReport][queuecallerjoin]',_0x28fa1f['uniqueid'],util[_0x300b('0x37')](_0x5a5585,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x19')]=function(_0x50d22a){try{if(this[_0x300b('0x58')](_0x50d22a)){logger[_0x300b('0x3c')]('[%s][voiceQueueReport][queuecallerabandon]',_0x50d22a[_0x300b('0x3f')],util[_0x300b('0x37')](_0x50d22a,{'showHidden':![],'depth':null}));if(this[_0x300b('0xc')][_0x50d22a[_0x300b('0x3f')]]){var _0x3e20f1=_[_0x300b('0x72')](this['queueReports'][_0x50d22a['uniqueid']]);_0x3e20f1['queuecallercomplete']=![];_0x3e20f1[_0x300b('0x73')]=null;_0x3e20f1[_0x300b('0x74')]=_0x50d22a[_0x300b('0x74')];_0x3e20f1[_0x300b('0x75')]=_0x50d22a[_0x300b('0x75')];_0x3e20f1['queuecallerabandon']=!![];_0x3e20f1[_0x300b('0x76')]=moment()[_0x300b('0x40')]('YYYY-MM-DD\x20HH:mm:ss');_0x3e20f1[_0x300b('0x77')]=_0x300b('0x78');_0x3e20f1[_0x300b('0x79')]=null;logger[_0x300b('0x5f')](_0x300b('0x7a'),_0x3e20f1[_0x300b('0x42')],_0x3e20f1[_0x300b('0x48')]);this['channels'][_0x50d22a['uniqueid']]=_0x3e20f1;this[_0x300b('0x44')](_0x3e20f1,_0x300b('0x18'));}}}catch(_0x3032d2){logger[_0x300b('0x35')]('[%s][voiceQueueReport][queuecallerabandon]',_0x50d22a[_0x300b('0x3f')],util['inspect'](_0x3032d2,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x300b('0x9')]['syncQueueCallerLeave']=function(_0x546cbc){try{if(this[_0x300b('0x58')](_0x546cbc)){logger['debug']('[%s][voiceQueueReport][queuecallerleave]',_0x546cbc[_0x300b('0x3f')],util[_0x300b('0x37')](_0x546cbc,{'showHidden':![],'depth':null}));if(this[_0x300b('0xc')][_0x546cbc[_0x300b('0x3f')]]){var _0x1b64e7=_[_0x300b('0x72')](this[_0x300b('0xc')][_0x546cbc[_0x300b('0x3f')]]);_0x1b64e7[_0x300b('0x7b')]=moment()['format'](_0x300b('0x6a'));_0x1b64e7[_0x300b('0x7c')]=_0x546cbc[_0x300b('0x7c')];_0x1b64e7[_0x300b('0x7d')]=_0x546cbc[_0x300b('0x7d')];logger['info'](_0x300b('0x7e'),_0x1b64e7[_0x300b('0x42')],_0x1b64e7[_0x300b('0x48')],_0x546cbc[_0x300b('0x7c')],_0x546cbc[_0x300b('0x7d')]);this[_0x300b('0xe')][_0x546cbc[_0x300b('0x3f')]]=_0x1b64e7;this[_0x300b('0x71')](_0x1b64e7,_0x300b('0x7f'));}}}catch(_0x3933bd){logger[_0x300b('0x35')](_0x300b('0x80'),_0x546cbc[_0x300b('0x3f')],util[_0x300b('0x37')](_0x3933bd,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x300b('0x1c')]=function(_0x1dfb8d){try{if(this[_0x300b('0x58')](_0x1dfb8d)){logger[_0x300b('0x3c')](_0x300b('0x81'),_0x1dfb8d[_0x300b('0x3f')],util[_0x300b('0x37')](_0x1dfb8d,{'showHidden':![],'depth':null}));if(this[_0x300b('0xc')][_0x1dfb8d[_0x300b('0x3f')]]){var _0x59b376=_[_0x300b('0x72')](this[_0x300b('0xc')][_0x1dfb8d[_0x300b('0x3f')]]);_0x59b376['queuecallercomplete']=!![];_0x59b376['queuecallerexitreason']=_0x300b('0x82');logger[_0x300b('0x5f')](_0x300b('0x83'),_0x59b376[_0x300b('0x42')],_0x59b376['type']);}}}catch(_0x4aae72){logger['error'](_0x300b('0x81'),_0x1dfb8d['uniqueid'],util[_0x300b('0x37')](_0x4aae72,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x300b('0x9')]['syncAgentComplete']=function(_0x460fc6){try{if(this['isNotNull'](_0x460fc6)){logger[_0x300b('0x3c')](_0x300b('0x84'),_0x460fc6['uniqueid'],util[_0x300b('0x37')](_0x460fc6,{'showHidden':![],'depth':null}));if(this[_0x300b('0xc')][_0x460fc6[_0x300b('0x3f')]]){var _0x268733=_[_0x300b('0x72')](this['queueReports'][_0x460fc6['uniqueid']]);_0x268733['queuecallerabandon']=![];_0x268733['queuecallerabandonAt']=null;_0x268733['assigned']=!![];_0x268733[_0x300b('0x79')]=_0x460fc6[_0x300b('0x85')];_0x268733['holdtime']=_0x460fc6['holdtime'];_0x268733[_0x300b('0x86')]=!![];_0x268733[_0x300b('0x87')]=![];_0x268733[_0x300b('0x88')]=null;if(!_0x268733[_0x300b('0x89')]){if(_0x460fc6[_0x300b('0x8a')]==_0x300b('0x89')){_0x268733[_0x300b('0x77')]='COMPLETED';logger['info'](_0x300b('0x8b'),_0x268733[_0x300b('0x42')],_0x268733[_0x300b('0x48')]);}else{if(_[_0x300b('0x8c')](_0x460fc6[_0x300b('0x33')]['toLowerCase'](),_0x300b('0x8d'))){if(this[_0x300b('0xc')][_0x460fc6[_0x300b('0x8e')]]){var _0x18ca58=_[_0x300b('0x72')](this[_0x300b('0xc')][_0x460fc6[_0x300b('0x8e')]]);_0x18ca58[_0x300b('0x86')]=![];_0x18ca58['queuecallerexit']=!![];_0x18ca58['queuecallerexitAt']=moment(_0x268733['queuecallerjoinAt'])[_0x300b('0x8f')](_0x460fc6[_0x300b('0x74')],_0x300b('0x90'))[_0x300b('0x40')](_0x300b('0x6a'));_0x18ca58[_0x300b('0x77')]=_0x300b('0x91');_0x18ca58['transfer']=!![];_0x18ca58[_0x300b('0x92')]=_0x300b('0x93');_0x18ca58[_0x300b('0x94')]=_0x460fc6[_0x300b('0x95')];_0x18ca58[_0x300b('0x96')]=_0x460fc6[_0x300b('0x3f')];logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0x18ca58[_0x300b('0x42')],_0x18ca58[_0x300b('0x48')]);var _0x219b22=this[_0x300b('0xc')][_0x460fc6['linkedid']];this[_0x300b('0xc')][_0x460fc6[_0x300b('0x8e')]]=this[_0x300b('0xc')][_0x460fc6['uniqueid']];this[_0x300b('0xc')][_0x460fc6['uniqueid']]=_0x219b22;}}else{_0x268733[_0x300b('0x77')]=_0x300b('0x97')+_0x460fc6['reason'][_0x300b('0x98')]();logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x268733['name'],_0x268733[_0x300b('0x48')],_0x268733[_0x300b('0x77')]);}}}this[_0x300b('0xe')][_0x460fc6['uniqueid']]=_0x268733;this['emitVoiceQueueChannelRemove'](_0x268733,_0x300b('0x1a'));}}}catch(_0x236d2a){logger[_0x300b('0x35')](_0x300b('0x84'),_0x460fc6[_0x300b('0x3f')],util[_0x300b('0x37')](_0x236d2a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x99')]=function(_0xd4bbae){try{if(this[_0x300b('0x58')](_0xd4bbae)){logger['debug'](_0x300b('0x9a'),_0xd4bbae[_0x300b('0x3f')],util[_0x300b('0x37')](_0xd4bbae,{'showHidden':![],'depth':null}));this[_0x300b('0x9b')](_0xd4bbae[_0x300b('0x3f')],_['keys'](_0xd4bbae[_0x300b('0x9c')])[0x0],_0xd4bbae[_0x300b('0x9d')]);if(this[_0x300b('0xc')][_0xd4bbae[_0x300b('0x3f')]]){var _0x321561=_[_0x300b('0x72')](this[_0x300b('0xc')][_0xd4bbae[_0x300b('0x3f')]]);if(_0x321561){if(this[_0x300b('0x58')](_0xd4bbae[_0x300b('0x9c')])&&this[_0x300b('0x58')](_0xd4bbae[_0x300b('0x9c')][_0x300b('0x9e')])){switch(_0xd4bbae[_0x300b('0x9d')]){case _0x300b('0x9f'):_0x321561[_0x300b('0x87')]=![];_0x321561[_0x300b('0x88')]=null;break;case'TIMEOUT':_0x321561[_0x300b('0xa0')]=_0x300b('0xa1');_0x321561['queuecallerexit']=!![];_0x321561[_0x300b('0x88')]=moment()[_0x300b('0x40')](_0x300b('0x6a'));_0x321561['queuecallerleaveAt']=moment()[_0x300b('0x40')]('YYYY-MM-DD\x20HH:mm:ss');logger['debug'](_0x300b('0xa2'),_0xd4bbae['uniqueid'],util['inspect'](_0x321561,{'showHidden':![],'depth':null}));ami[_0x300b('0x3b')](_0x300b('0xa3'),_0x321561);break;default:_0x321561['queuecallerexit']=!![];_0x321561['queuecallerexitAt']=moment()[_0x300b('0x40')](_0x300b('0x6a'));_0x321561[_0x300b('0x7b')]=moment()['format'](_0x300b('0x6a'));}_0x321561[_0x300b('0x18')]=![];_0x321561[_0x300b('0x76')]=null;_0x321561[_0x300b('0x77')]=_0xd4bbae[_0x300b('0x9d')];this[_0x300b('0xe')][_0xd4bbae[_0x300b('0x3f')]]=_0x321561;this[_0x300b('0x44')](_0x321561,_0x300b('0x1d'));}else if(this[_0x300b('0x58')](_0xd4bbae[_0x300b('0x9c')])&&this[_0x300b('0x58')](_0xd4bbae[_0x300b('0x9c')][_0x300b('0xa4')])){if(!_0x321561[_0x300b('0x18')]){_0x321561[_0x300b('0x87')]=!![];_0x321561[_0x300b('0x88')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x321561[_0x300b('0x77')]=_0x300b('0xa5');_0x321561[_0x300b('0x7b')]=moment()['format'](_0x300b('0x6a'));this[_0x300b('0xe')][_0xd4bbae[_0x300b('0x3f')]]=_0x321561;}}logger[_0x300b('0x5f')](_0x300b('0xa6'),_0xd4bbae[_0x300b('0x3f')],_0x321561[_0x300b('0x42')],_0x321561[_0x300b('0x48')],_[_0x300b('0x6f')](_0xd4bbae['variable'])[0x0],_0xd4bbae['value']);_0x321561[_0x300b('0x13')]=this[_0x300b('0x13')][_0xd4bbae[_0x300b('0x3f')]];}}}}catch(_0x1025ad){logger[_0x300b('0x35')](_0x300b('0x9a'),_0xd4bbae[_0x300b('0x3f')],util[_0x300b('0x37')](_0x1025ad,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x300b('0x9b')]=function(_0x202a3c,_0x374caf,_0x3057f1){var _0x9fb1f6=[_0x300b('0xa7'),'rtpaudioqosbridged',_0x300b('0xa8'),'rtpaudioqosjitterbridged',_0x300b('0xa9'),_0x300b('0xaa'),_0x300b('0xab'),_0x300b('0xac'),'sipcallid',_0x300b('0xad'),_0x300b('0xae'),_0x300b('0xaf'),_0x300b('0xb0'),'memberdynamic',_0x300b('0xb1'),_0x300b('0xb2'),_0x300b('0x85'),_0x300b('0xb3'),_0x300b('0xb4')];if(!_['isNil'](_0x374caf)&&!_[_0x300b('0xb5')](_0x9fb1f6,_0x374caf)){if(_[_0x300b('0x59')](this[_0x300b('0x13')][_0x202a3c])){this[_0x300b('0x13')][_0x202a3c]={};}this['variables'][_0x202a3c][_0x374caf]=_0x3057f1;}};VoiceQueueReport['prototype'][_0x300b('0x1f')]=function(_0x5d9b28){try{if(this['isNotNull'](_0x5d9b28)){logger['debug'](_0x300b('0xb6'),_0x5d9b28[_0x300b('0x3f')],util['inspect'](_0x5d9b28,{'showHidden':![],'depth':null}));if(this[_0x300b('0xc')][_0x5d9b28[_0x300b('0x3f')]]){for(var _0x4d7b8c=0x0,_0xba500b={};_0x4d7b8c<this[_0x300b('0xc')][_0x5d9b28[_0x300b('0x3f')]][_0x300b('0xb7')];_0x4d7b8c+=0x1){_0xba500b=this[_0x300b('0xc')][_0x5d9b28['uniqueid']][_0x4d7b8c];if(this[_0x300b('0x10')][_0xba500b[_0x300b('0x5d')]]){if(_0xba500b[_0x300b('0x87')]&&_0xba500b[_0x300b('0x89')]!=!![]){this['voiceQueues'][_0xba500b[_0x300b('0x5d')]][_0x300b('0x50')]+=0x1;}if(_0xba500b[_0x300b('0x18')]){this[_0x300b('0x10')][_0xba500b[_0x300b('0x5d')]][_0x300b('0x51')]+=0x1;}this['voiceQueues'][_0xba500b['queue']][_0x300b('0xb8')]+=moment(_0xba500b['queuecallerleaveAt'])[_0x300b('0xb9')](_0xba500b['queuecallerjoinAt'],_0x300b('0x90'))||0x0;if(_0x4d7b8c===this[_0x300b('0xc')][_0x5d9b28['uniqueid']]['length']-0x1){this[_0x300b('0x10')][_0xba500b[_0x300b('0x5d')]]['sumDuration']+=moment()[_0x300b('0xba')](0x0)[_0x300b('0xb9')](_0xba500b[_0x300b('0x69')],'seconds');this['voiceQueues'][_0xba500b['queue']]['total']+=0x1;if(_0xba500b[_0x300b('0x86')]){this['voiceQueues'][_0xba500b[_0x300b('0x5d')]][_0x300b('0x4b')]+=0x1;this[_0x300b('0x10')][_0xba500b[_0x300b('0x5d')]][_0x300b('0xbb')]+=moment()['milliseconds'](0x0)[_0x300b('0xb9')](_0xba500b[_0x300b('0x7b')],_0x300b('0x90'));_0xba500b['queuecallercompleteAt']=moment()[_0x300b('0x40')](_0x300b('0x6a'));_0xba500b['queuecallerexit']=![];_0xba500b[_0x300b('0x88')]=null;}if(_0xba500b['queuecallerexit']&&_0xba500b[_0x300b('0x89')]!=!![]){_0xba500b['lastevent']=_0x300b('0x50');logger[_0x300b('0x3c')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:',_0x5d9b28[_0x300b('0x3f')],util[_0x300b('0x37')](_0xba500b,{'showHidden':![],'depth':null}));ami[_0x300b('0x3b')](_0x300b('0xbc'),_0xba500b);}if(_0xba500b['queuecallerabandon']){_0xba500b['lastevent']=_0x300b('0x51');logger[_0x300b('0x3c')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x5d9b28['uniqueid'],util[_0x300b('0x37')](_0xba500b,{'showHidden':![],'depth':null}));ami[_0x300b('0x3b')]('custom:queuecallerabandon',_0xba500b);}}else{this[_0x300b('0x10')][_0xba500b[_0x300b('0x5d')]][_0x300b('0x4e')]+=this[_0x300b('0x10')][_0xba500b['queue']][_0x300b('0xb8')];}logger[_0x300b('0x5f')](_0x300b('0xbd'),_0x5d9b28['uniqueid'],_0xba500b['name'],_0xba500b[_0x300b('0x48')],_0x5d9b28['cause-txt']);this[_0x300b('0xe')][_0x5d9b28[_0x300b('0x3f')]]=_0xba500b;this[_0x300b('0x44')](_0xba500b,_0x300b('0x1e'));this[_0x300b('0x47')](this[_0x300b('0x10')][_0xba500b[_0x300b('0x5d')]],_0x300b('0x1e'));}}logger[_0x300b('0x3c')](_0x300b('0xbe'),_0x5d9b28[_0x300b('0x3f')],util[_0x300b('0x37')](this[_0x300b('0xc')][_0x5d9b28[_0x300b('0x3f')]],{'showHidden':![],'depth':null}));ami['emit']('custom:voiceQueueReport',this['queueReports'][_0x5d9b28[_0x300b('0x3f')]]);delete this[_0x300b('0xc')][_0x5d9b28[_0x300b('0x3f')]];delete this[_0x300b('0xe')][_0x5d9b28[_0x300b('0x3f')]];}if(this[_0x300b('0x13')][_0x5d9b28[_0x300b('0x3f')]]){delete this[_0x300b('0x13')][_0x5d9b28[_0x300b('0x3f')]];}}}catch(_0x186803){logger[_0x300b('0x35')](_0x300b('0xb6'),_0x5d9b28[_0x300b('0x3f')],util[_0x300b('0x37')](_0x186803,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x300b('0xbf')]=function(_0x1f0f92){try{if(this[_0x300b('0x58')](_0x1f0f92)){logger[_0x300b('0x3c')](_0x300b('0xc0'),_0x1f0f92['uniqueid'],util[_0x300b('0x37')](_0x1f0f92,{'showHidden':![],'depth':null}));var _0x9d4ced;if(this[_0x300b('0xc')][_0x1f0f92[_0x300b('0xc1')]]){_0x9d4ced=_[_0x300b('0x72')](this[_0x300b('0xc')][_0x1f0f92['transfereeuniqueid']]);_0x9d4ced['transferexten']=_0x1f0f92[_0x300b('0xc2')];_0x9d4ced[_0x300b('0x96')]=_0x1f0f92[_0x300b('0xc3')];_0x9d4ced[_0x300b('0x77')]='ATTENDEDTRANSFER';_0x9d4ced['transfer']=!![];_0x9d4ced[_0x300b('0x92')]=_0x300b('0xc4');if(this['queueReports'][_0x1f0f92['secondtransfereruniqueid']]){var _0x167c8c=this[_0x300b('0xc')][_0x1f0f92['secondtransfereruniqueid']];this['queueReports'][_0x1f0f92[_0x300b('0xc3')]]=this['queueReports'][_0x1f0f92[_0x300b('0xc1')]];this[_0x300b('0xc')][_0x1f0f92[_0x300b('0xc1')]]=_0x167c8c;var _0x431955=_['last'](this['queueReports'][_0x1f0f92['transfereeuniqueid']]);_0x431955[_0x300b('0x31')]=!![];}logger[_0x300b('0x5f')](_0x300b('0xc5'),_0x1f0f92[_0x300b('0x3f')],_0x9d4ced['name'],_0x9d4ced['type'],_0x9d4ced[_0x300b('0x94')],_0x9d4ced[_0x300b('0x96')]);}else if(this[_0x300b('0xc')][_0x1f0f92['transfertargetuniqueid']]){_0x9d4ced=_[_0x300b('0x72')](this[_0x300b('0xc')][_0x1f0f92[_0x300b('0xc6')]]);_0x9d4ced[_0x300b('0x94')]=_0x1f0f92[_0x300b('0xc7')];_0x9d4ced[_0x300b('0x96')]=_0x1f0f92[_0x300b('0xc8')];_0x9d4ced[_0x300b('0x77')]=_0x300b('0xc9');_0x9d4ced[_0x300b('0x89')]=!![];_0x9d4ced['transfertype']=_0x300b('0xc4');if(this[_0x300b('0xc')][_0x1f0f92[_0x300b('0xc8')]]){var _0x167c8c=this[_0x300b('0xc')][_0x1f0f92[_0x300b('0xc8')]];this[_0x300b('0xc')][_0x1f0f92[_0x300b('0xc8')]]=this[_0x300b('0xc')][_0x1f0f92[_0x300b('0xc6')]];this[_0x300b('0xc')][_0x1f0f92[_0x300b('0xc6')]]=_0x167c8c;var _0x431955=_[_0x300b('0x72')](this[_0x300b('0xc')][_0x1f0f92['transfertargetuniqueid']]);_0x431955[_0x300b('0x31')]=!![];}logger['info'](_0x300b('0xc5'),_0x1f0f92['uniqueid'],_0x9d4ced[_0x300b('0x42')],_0x9d4ced[_0x300b('0x48')],_0x9d4ced['transferexten'],_0x9d4ced[_0x300b('0x96')]);}}}catch(_0x41a446){logger[_0x300b('0x35')](_0x300b('0xc0'),_0x1f0f92[_0x300b('0x3f')],util['inspect'](_0x41a446,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x26')]=function(_0x485a17){try{if(this[_0x300b('0x58')](_0x485a17)){logger['debug'](_0x300b('0xca'),_0x485a17['uniqueid'],util[_0x300b('0x37')](_0x485a17,{'showHidden':![],'depth':null}));if(this[_0x300b('0xc')][_0x485a17[_0x300b('0xc1')]]){var _0xe72acd=_[_0x300b('0x72')](this['queueReports'][_0x485a17[_0x300b('0xc1')]]);_0xe72acd[_0x300b('0x77')]=_0x300b('0xcb');_0xe72acd['transfer']=!![];_0xe72acd['transfertype']=_0x300b('0xcc');_0xe72acd['transferexten']=_0x485a17['extension'];_0xe72acd[_0x300b('0x96')]=_0x485a17[_0x300b('0xc1')];logger[_0x300b('0x5f')]('[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x485a17[_0x300b('0x3f')],_0xe72acd[_0x300b('0x42')],_0xe72acd[_0x300b('0x48')],_0xe72acd['transferexten'],_0xe72acd[_0x300b('0x96')]);this[_0x300b('0x1f')]({'event':_0x300b('0xcd'),'uniqueid':_0x485a17[_0x300b('0xc1')],'context':_0x485a17['context'],'channel':_0x485a17[_0x300b('0xce')]});}}}catch(_0x135294){logger['error'](_0x300b('0xca'),_0x485a17[_0x300b('0x3f')],util[_0x300b('0x37')](_0x135294,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x300b('0x9')][_0x300b('0xcf')]=function(_0x114fe9){try{if(this[_0x300b('0x58')](_0x114fe9)){logger['debug'](_0x300b('0xd0'),_0x114fe9[_0x300b('0x3f')],util[_0x300b('0x37')](_0x114fe9,{'showHidden':![],'depth':null}));if(this[_0x300b('0xc')][_0x114fe9[_0x300b('0x3f')]]){var _0x91d83=_[_0x300b('0x72')](this[_0x300b('0xc')][_0x114fe9[_0x300b('0x3f')]]);if(!_[_0x300b('0xd1')](_0x91d83[_0x300b('0x7b')])){_0x91d83[_0x300b('0xd2')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');logger[_0x300b('0x5f')](_0x300b('0xd3'),_0x114fe9[_0x300b('0x3f')],_0x91d83[_0x300b('0xd2')]);}}}}catch(_0x22ef28){logger[_0x300b('0x35')]('[%s][voiceQueueReport][musiconholdstart]',_0x114fe9[_0x300b('0x3f')],util[_0x300b('0x37')](_0x22ef28,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x300b('0x9')][_0x300b('0x23')]=function(_0x200789){try{if(this[_0x300b('0x58')](_0x200789)){logger[_0x300b('0x3c')](_0x300b('0xd4'),_0x200789['uniqueid'],util[_0x300b('0x37')](_0x200789,{'showHidden':![],'depth':null}));if(this[_0x300b('0xc')][_0x200789[_0x300b('0x3f')]]){var _0x4de712=_['last'](this['queueReports'][_0x200789[_0x300b('0x3f')]]);if(!_[_0x300b('0xd1')](_0x4de712['mohstarttime'])){_0x4de712[_0x300b('0xd5')]+=moment()['milliseconds'](0x0)[_0x300b('0xb9')](_0x4de712[_0x300b('0xd2')],'seconds');logger[_0x300b('0x5f')](_0x300b('0xd6'),_0x200789[_0x300b('0x3f')],_0x4de712[_0x300b('0xd5')]);delete _0x4de712[_0x300b('0xd2')];}}}}catch(_0x5a692d){logger[_0x300b('0x35')](_0x300b('0xd4'),_0x200789[_0x300b('0x3f')],util['inspect'](_0x5a692d,{'showHidden':![],'depth':null}));}};module[_0x300b('0xd7')]=VoiceQueueReport;