Built motion from commit (unavailable).|2.5.13
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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_0x345ab8(++_0xa1fe60);}(_0x3419,0xb3));var _0x9341=function(_0x13e741,_0x5d3c24){_0x13e741=_0x13e741-0x0;var _0x3f8bb3=_0x3419[_0x13e741];return _0x3f8bb3;};'use strict';var _=require(_0x9341('0x0'));var moment=require(_0x9341('0x1'));var util=require(_0x9341('0x2'));var md5=require(_0x9341('0x3'));var Redis=require(_0x9341('0x4'));var config=require('../../../config/environment');var logger=require(_0x9341('0x5'))(_0x9341('0x6'));var ami=require(_0x9341('0x7'));var QueueReport=require(_0x9341('0x8'));config[_0x9341('0x9')]=_['defaults'](config[_0x9341('0x9')],{'host':_0x9341('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x9341('0x9')]));var Sequence=function(){};Sequence[_0x9341('0xb')][_0x9341('0xc')]=function(_0x3b736e){this[_0x9341('0xd')]=this[_0x9341('0xd')]?this['tail'][_0x9341('0xe')](_0x3b736e):_0x3b736e();};function VoiceQueueReport(_0x54f6db){this[_0x9341('0xf')]=new Sequence();this[_0x9341('0x10')]={};this[_0x9341('0x11')]=_0x54f6db['agents'];this[_0x9341('0x12')]=_0x54f6db['queueChannels'];this[_0x9341('0x13')]=_0x54f6db[_0x9341('0x13')];this[_0x9341('0x14')]=!![];this[_0x9341('0x15')]=_0x54f6db['campaigns'];this[_0x9341('0x16')]={};ami['on']('queuesummary',this['syncQueueSummary'][_0x9341('0x17')](this));ami['on'](_0x9341('0x18'),this['syncQueueSummaryComplete'][_0x9341('0x17')](this));ami['on'](_0x9341('0x19'),this['syncQueueCallerJoin'][_0x9341('0x17')](this));ami['on'](_0x9341('0x1a'),this[_0x9341('0x1b')]['bind'](this));ami['on'](_0x9341('0x1c'),this[_0x9341('0x1d')][_0x9341('0x17')](this));ami['on'](_0x9341('0x1e'),this[_0x9341('0x1f')][_0x9341('0x17')](this));ami['on'](_0x9341('0x20'),this[_0x9341('0x21')][_0x9341('0x17')](this));ami['on']('varset',this['syncVarSet']['bind'](this));ami['on'](_0x9341('0x22'),this['syncHangup']['bind'](this));ami['on'](_0x9341('0x23'),this[_0x9341('0x24')][_0x9341('0x17')](this));ami['on']('musiconholdstart',this['syncMusicOnHoldStart']['bind'](this));ami['on']('musiconholdstop',this['syncMusicOnHoldStop'][_0x9341('0x17')](this));ami['on']('attendedtransfer',this['syncAttendedTransfer']['bind'](this));ami['on'](_0x9341('0x25'),this[_0x9341('0x26')]['bind'](this));this['loopQueueSummary']();this[_0x9341('0x27')]();}function clearChannels(_0x5cca93){if(!_['isEmpty'](_0x5cca93)){for(var _0x3c269a in _0x5cca93){if(_0x5cca93[_0x9341('0x28')](_0x3c269a)){delete _0x5cca93[_0x3c269a];}}}}function clearCampaigns(_0x4e1eca){if(!_[_0x9341('0x29')](_0x4e1eca)){for(var _0x3761a1 in _0x4e1eca){if(_0x4e1eca[_0x9341('0x28')](_0x3761a1)){_0x4e1eca[_0x3761a1]['originated']=0x0;}}}}function clearVoiceQueues(_0x240e22){if(!_[_0x9341('0x29')](_0x240e22)){for(var _0x4698b3 in _0x240e22){if(_0x240e22['hasOwnProperty'](_0x4698b3)){_0x240e22[_0x4698b3][_0x9341('0x2a')]=0x0;_0x240e22[_0x4698b3][_0x9341('0x2b')]=0x0;_0x240e22[_0x4698b3]['pTalking']=0x0;_0x240e22[_0x4698b3][_0x9341('0x2c')]=0x0;_0x240e22[_0x4698b3][_0x9341('0x2d')]=!![];}}}}function clearAgentBooked(_0xd2864e){if(!_['isEmpty'](_0xd2864e)){for(var _0x5b719e in _0xd2864e){if(_0xd2864e[_0x9341('0x28')](_0x5b719e)){_0xd2864e[_0x5b719e][_0x9341('0x2e')]=!![];}}}}VoiceQueueReport[_0x9341('0xb')][_0x9341('0x2f')]=function(){var _0x31f15b=this;for(var _0x59e287 in this['channels']){if(this[_0x9341('0x12')][_0x9341('0x28')](_0x59e287)&&!this[_0x9341('0x12')][_0x59e287][_0x9341('0x30')]){this[_0x9341('0xf')][_0x9341('0xc')](function(){if(!_[_0x9341('0x31')](_0x31f15b[_0x9341('0x12')][_0x59e287])){return ami[_0x9341('0x32')]({'action':_0x9341('0x33'),'channel':_0x31f15b[_0x9341('0x12')][_0x59e287][_0x9341('0x34')]})[_0x9341('0x35')](function(_0x2b2a47){if(_0x2b2a47[_0x9341('0x36')]===_0x9341('0x37')){setTimeout(function(){if(_0x31f15b['channels'][_0x59e287]){delete _0x31f15b[_0x9341('0x12')][_0x59e287];logger[_0x9341('0x38')](_0x9341('0x39'),_0x59e287,util[_0x9341('0x3a')](_0x2b2a47,{'showHidden':![],'depth':null}));}if(_0x31f15b['queueReports'][_0x59e287]){delete _0x31f15b[_0x9341('0x10')][_0x59e287];logger[_0x9341('0x38')](_0x9341('0x3b'),_0x59e287,util[_0x9341('0x3a')](_0x2b2a47,{'showHidden':![],'depth':null}));}if(_0x31f15b['variables'][_0x59e287]){delete _0x31f15b[_0x9341('0x16')][_0x59e287];logger[_0x9341('0x38')](_0x9341('0x3c'),_0x59e287,util[_0x9341('0x3a')](_0x2b2a47,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype'][_0x9341('0x24')]=function(){logger[_0x9341('0x38')](_0x9341('0x3d'));clearChannels(this['channels']);this[_0x9341('0x3e')](this[_0x9341('0x10')]);clearAgentBooked(this[_0x9341('0x11')]);clearVoiceQueues(this[_0x9341('0x13')]);clearCampaigns(this[_0x9341('0x15')]);};VoiceQueueReport[_0x9341('0xb')][_0x9341('0x3e')]=function(_0x1b5d5a){var _0x28c3fc=this;if(!_[_0x9341('0x29')](_0x1b5d5a)){for(var _0xb3a7a4 in _0x1b5d5a){if(_0x1b5d5a[_0x9341('0x28')](_0xb3a7a4)){_0x28c3fc[_0x9341('0x3f')](_0x1b5d5a[_0xb3a7a4],_0x9341('0x40'));delete _0x1b5d5a[_0xb3a7a4];}}}};VoiceQueueReport[_0x9341('0xb')][_0x9341('0x41')]=function(_0x64773b,_0x253e01,_0xd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0x661b2f,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x661b2f[_0x9341('0x4a')]]){var _0x4afd5b=_[_0x9341('0x79')](this[_0x9341('0x10')][_0x661b2f[_0x9341('0x4a')]]);_0x4afd5b[_0x9341('0x1a')]=![];_0x4afd5b[_0x9341('0x7c')]=null;_0x4afd5b[_0x9341('0x8b')]=!![];_0x4afd5b[_0x9341('0x7f')]=_0x661b2f[_0x9341('0x8c')];_0x4afd5b['holdtime']=_0x661b2f['holdtime'];_0x4afd5b[_0x9341('0x8d')]=!![];_0x4afd5b['queuecallerexit']=![];_0x4afd5b[_0x9341('0x8e')]=null;if(!_0x4afd5b[_0x9341('0x8f')]){if(_0x661b2f['reason']==_0x9341('0x8f')){_0x4afd5b['queuecallerexitreason']=_0x9341('0x90');logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED',_0x4afd5b[_0x9341('0x45')],_0x4afd5b[_0x9341('0x4c')]);}else{if(_[_0x9341('0x91')](_0x661b2f['channel'][_0x9341('0x92')](),_0x9341('0x93'))){if(this[_0x9341('0x10')][_0x661b2f[_0x9341('0x94')]]){var _0x42cb3e=_[_0x9341('0x79')](this['queueReports'][_0x661b2f[_0x9341('0x94')]]);_0x42cb3e[_0x9341('0x8d')]=![];_0x42cb3e[_0x9341('0x95')]=!![];_0x42cb3e[_0x9341('0x8e')]=moment(_0x4afd5b[_0x9341('0x70')])[_0x9341('0x96')](_0x661b2f[_0x9341('0x7a')],'seconds')[_0x9341('0x43')](_0x9341('0x7d'));_0x42cb3e[_0x9341('0x7e')]=_0x9341('0x97');_0x42cb3e[_0x9341('0x8f')]=!![];_0x42cb3e[_0x9341('0x98')]=_0x9341('0x99');_0x42cb3e[_0x9341('0x9a')]=_0x661b2f[_0x9341('0x9b')];_0x42cb3e[_0x9341('0x9c')]=_0x661b2f[_0x9341('0x4a')];logger['info'](_0x9341('0x9d'),_0x42cb3e[_0x9341('0x45')],_0x42cb3e[_0x9341('0x4c')]);var _0x48eda3=this[_0x9341('0x10')][_0x661b2f[_0x9341('0x94')]];this['queueReports'][_0x661b2f[_0x9341('0x94')]]=this[_0x9341('0x10')][_0x661b2f[_0x9341('0x4a')]];this[_0x9341('0x10')][_0x661b2f[_0x9341('0x4a')]]=_0x48eda3;}}else{_0x4afd5b[_0x9341('0x7e')]=_0x9341('0x9e')+_0x661b2f[_0x9341('0x9f')][_0x9341('0xa0')]();logger[_0x9341('0x63')](_0x9341('0xa1'),_0x4afd5b['name'],_0x4afd5b[_0x9341('0x4c')],_0x4afd5b[_0x9341('0x7e')]);}}}this[_0x9341('0x12')][_0x661b2f['uniqueid']]=_0x4afd5b;this[_0x9341('0x3f')](_0x4afd5b,'agentcomplete');}}}catch(_0x49dc01){logger[_0x9341('0x38')](_0x9341('0x8a'),_0x661b2f[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x49dc01,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x9341('0xb')][_0x9341('0xa2')]=function(_0x5899e2){try{if(this[_0x9341('0x5b')](_0x5899e2)){logger['debug'](_0x9341('0xa3'),_0x5899e2[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x5899e2,{'showHidden':![],'depth':null}));this[_0x9341('0xa4')](_0x5899e2[_0x9341('0x4a')],_[_0x9341('0x76')](_0x5899e2[_0x9341('0xa5')])[0x0],_0x5899e2[_0x9341('0xa6')]);if(this[_0x9341('0x10')][_0x5899e2[_0x9341('0x4a')]]){var _0x44cf43=_['last'](this[_0x9341('0x10')][_0x5899e2[_0x9341('0x4a')]]);if(_0x44cf43){if(this[_0x9341('0x5b')](_0x5899e2[_0x9341('0xa5')])&&this[_0x9341('0x5b')](_0x5899e2[_0x9341('0xa5')]['queuestatus'])){switch(_0x5899e2[_0x9341('0xa6')]){case _0x9341('0xa7'):_0x44cf43[_0x9341('0x95')]=![];_0x44cf43[_0x9341('0x8e')]=null;break;case'TIMEOUT':_0x44cf43[_0x9341('0xa8')]=_0x9341('0xa9');_0x44cf43[_0x9341('0x95')]=!![];_0x44cf43[_0x9341('0x8e')]=moment()[_0x9341('0x43')](_0x9341('0x7d'));_0x44cf43[_0x9341('0x83')]=moment()[_0x9341('0x43')](_0x9341('0x7d'));logger['debug'](_0x9341('0xaa'),_0x5899e2[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x44cf43,{'showHidden':![],'depth':null}));ami['emit']('custom:timeout',_0x44cf43);break;default:_0x44cf43[_0x9341('0x95')]=!![];_0x44cf43[_0x9341('0x8e')]=moment()[_0x9341('0x43')](_0x9341('0x7d'));_0x44cf43[_0x9341('0x83')]=moment()[_0x9341('0x43')]('YYYY-MM-DD\x20HH:mm:ss');}_0x44cf43['queuecallerabandon']=![];_0x44cf43[_0x9341('0x7c')]=null;_0x44cf43['queuecallerexitreason']=_0x5899e2['value'];this['channels'][_0x5899e2[_0x9341('0x4a')]]=_0x44cf43;this[_0x9341('0x3f')](_0x44cf43,_0x9341('0xab'));}else if(this[_0x9341('0x5b')](_0x5899e2['variable'])&&this[_0x9341('0x5b')](_0x5899e2['variable']['queueposition'])){if(!_0x44cf43[_0x9341('0x1a')]){_0x44cf43[_0x9341('0x95')]=!![];_0x44cf43[_0x9341('0x8e')]=moment()[_0x9341('0x43')](_0x9341('0x7d'));_0x44cf43[_0x9341('0x7e')]=_0x9341('0xac');_0x44cf43[_0x9341('0x83')]=moment()[_0x9341('0x43')](_0x9341('0x7d'));this[_0x9341('0x12')][_0x5899e2[_0x9341('0x4a')]]=_0x44cf43;}}logger[_0x9341('0x63')](_0x9341('0xad'),_0x5899e2['uniqueid'],_0x44cf43['name'],_0x44cf43[_0x9341('0x4c')],_['keys'](_0x5899e2[_0x9341('0xa5')])[0x0],_0x5899e2['value']);_0x44cf43[_0x9341('0x16')]=this['variables'][_0x5899e2[_0x9341('0x4a')]];}}}}catch(_0x1a3113){logger[_0x9341('0x38')](_0x9341('0xa3'),_0x5899e2[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x1a3113,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype']['addVariable']=function(_0x27f803,_0x11a73d,_0x438029){var _0x2ca741=['rtpaudioqos',_0x9341('0xae'),_0x9341('0xaf'),_0x9341('0xb0'),_0x9341('0xb1'),_0x9341('0xb2'),'rtpaudioqosrtt',_0x9341('0xb3'),_0x9341('0xb4'),_0x9341('0xb5'),_0x9341('0xb6'),_0x9341('0xb7'),'membercalls',_0x9341('0xb8'),_0x9341('0xb9'),_0x9341('0xba'),_0x9341('0x8c'),_0x9341('0xbb'),'memberrealtime'];if(!_[_0x9341('0x31')](_0x11a73d)&&!_[_0x9341('0xbc')](_0x2ca741,_0x11a73d)){if(_['isUndefined'](this[_0x9341('0x16')][_0x27f803])){this['variables'][_0x27f803]={};}this[_0x9341('0x16')][_0x27f803][_0x11a73d]=_0x438029;}};VoiceQueueReport[_0x9341('0xb')]['syncHangup']=function(_0x1cbea3){try{if(this[_0x9341('0x5b')](_0x1cbea3)){logger[_0x9341('0x47')](_0x9341('0xbd'),_0x1cbea3[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x1cbea3,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x1cbea3[_0x9341('0x4a')]]){for(var _0x24a1f7=0x0,_0x4cf61a={};_0x24a1f7<this[_0x9341('0x10')][_0x1cbea3[_0x9341('0x4a')]][_0x9341('0xbe')];_0x24a1f7+=0x1){_0x4cf61a=this[_0x9341('0x10')][_0x1cbea3[_0x9341('0x4a')]][_0x24a1f7];if(this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]]){if(_0x4cf61a['queuecallerexit']){this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]][_0x9341('0x54')]+=0x1;}if(_0x4cf61a[_0x9341('0x1a')]){this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]][_0x9341('0x55')]+=0x1;}this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]][_0x9341('0x53')]+=moment(_0x4cf61a[_0x9341('0x83')])[_0x9341('0xbf')](_0x4cf61a[_0x9341('0x70')],_0x9341('0xc0'))||0x0;if(_0x24a1f7===this[_0x9341('0x10')][_0x1cbea3[_0x9341('0x4a')]][_0x9341('0xbe')]-0x1){this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]][_0x9341('0xc1')]+=moment()[_0x9341('0xc2')](0x0)[_0x9341('0xbf')](_0x4cf61a[_0x9341('0x70')],'seconds');this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]][_0x9341('0xc3')]+=0x1;if(_0x4cf61a[_0x9341('0x8d')]){this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]][_0x9341('0x4f')]+=0x1;this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]][_0x9341('0x52')]+=moment()[_0x9341('0xc2')](0x0)[_0x9341('0xbf')](_0x4cf61a[_0x9341('0x83')],_0x9341('0xc0'));_0x4cf61a[_0x9341('0xc4')]=moment()[_0x9341('0x43')]('YYYY-MM-DD\x20HH:mm:ss');_0x4cf61a[_0x9341('0x95')]=![];_0x4cf61a[_0x9341('0x8e')]=null;}if(_0x4cf61a[_0x9341('0x95')]){_0x4cf61a['lastevent']=_0x9341('0x54');logger[_0x9341('0x47')](_0x9341('0xc5'),_0x1cbea3[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x4cf61a,{'showHidden':![],'depth':null}));ami['emit']('custom:queuecallerunmanaged',_0x4cf61a);}if(_0x4cf61a[_0x9341('0x1a')]){_0x4cf61a[_0x9341('0xa8')]=_0x9341('0x55');logger[_0x9341('0x47')](_0x9341('0xc6'),_0x1cbea3['uniqueid'],util['inspect'](_0x4cf61a,{'showHidden':![],'depth':null}));ami[_0x9341('0x41')](_0x9341('0xc7'),_0x4cf61a);}}else{this[_0x9341('0x13')][_0x4cf61a[_0x9341('0x61')]][_0x9341('0xc1')]+=this['voiceQueues'][_0x4cf61a['queue']][_0x9341('0x53')];}logger['info'](_0x9341('0xc8'),_0x1cbea3[_0x9341('0x4a')],_0x4cf61a['name'],_0x4cf61a[_0x9341('0x4c')],_0x1cbea3['cause-txt']);this[_0x9341('0x12')][_0x1cbea3[_0x9341('0x4a')]]=_0x4cf61a;this[_0x9341('0x3f')](_0x4cf61a,_0x9341('0x22'));this[_0x9341('0x4b')](this['voiceQueues'][_0x4cf61a[_0x9341('0x61')]],_0x9341('0x22'));}}logger[_0x9341('0x47')](_0x9341('0xc9'),_0x1cbea3['uniqueid'],util[_0x9341('0x3a')](this[_0x9341('0x10')][_0x1cbea3[_0x9341('0x4a')]],{'showHidden':![],'depth':null}));ami[_0x9341('0x41')](_0x9341('0xca'),this[_0x9341('0x10')][_0x1cbea3['uniqueid']]);delete this['queueReports'][_0x1cbea3[_0x9341('0x4a')]];delete this['channels'][_0x1cbea3[_0x9341('0x4a')]];}if(this[_0x9341('0x16')][_0x1cbea3[_0x9341('0x4a')]]){delete this[_0x9341('0x16')][_0x1cbea3[_0x9341('0x4a')]];}}}catch(_0xba58cc){logger[_0x9341('0x38')](_0x9341('0xbd'),_0x1cbea3[_0x9341('0x4a')],util[_0x9341('0x3a')](_0xba58cc,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype']['syncAttendedTransfer']=function(_0x4a422d){try{if(this[_0x9341('0x5b')](_0x4a422d)){logger[_0x9341('0x47')](_0x9341('0xcb'),_0x4a422d[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x4a422d,{'showHidden':![],'depth':null}));var _0x4d32f8;if(this[_0x9341('0x10')][_0x4a422d[_0x9341('0xcc')]]){_0x4d32f8=_[_0x9341('0x79')](this[_0x9341('0x10')][_0x4a422d[_0x9341('0xcc')]]);_0x4d32f8['transferexten']=_0x4a422d['secondtransfererexten'];_0x4d32f8[_0x9341('0x9c')]=_0x4a422d[_0x9341('0xcd')];_0x4d32f8[_0x9341('0x7e')]=_0x9341('0xce');_0x4d32f8[_0x9341('0x8f')]=!![];_0x4d32f8[_0x9341('0x98')]=_0x9341('0xcf');if(this[_0x9341('0x10')][_0x4a422d['secondtransfereruniqueid']]){var _0x55bf74=this['queueReports'][_0x4a422d['secondtransfereruniqueid']];this[_0x9341('0x10')][_0x4a422d['secondtransfereruniqueid']]=this[_0x9341('0x10')][_0x4a422d[_0x9341('0xcc')]];this['queueReports'][_0x4a422d[_0x9341('0xcc')]]=_0x55bf74;var _0xf19efe=_[_0x9341('0x79')](this[_0x9341('0x10')][_0x4a422d['transfereeuniqueid']]);_0xf19efe[_0x9341('0x30')]=!![];}logger[_0x9341('0x63')](_0x9341('0xd0'),_0x4a422d[_0x9341('0x4a')],_0x4d32f8[_0x9341('0x45')],_0x4d32f8['type'],_0x4d32f8['transferexten'],_0x4d32f8['transferuniqueid']);}else if(this[_0x9341('0x10')][_0x4a422d[_0x9341('0xd1')]]){_0x4d32f8=_[_0x9341('0x79')](this[_0x9341('0x10')][_0x4a422d['transfertargetuniqueid']]);_0x4d32f8[_0x9341('0x9a')]=_0x4a422d[_0x9341('0xd2')];_0x4d32f8[_0x9341('0x9c')]=_0x4a422d[_0x9341('0xd3')];_0x4d32f8['queuecallerexitreason']=_0x9341('0xce');_0x4d32f8[_0x9341('0x8f')]=!![];_0x4d32f8[_0x9341('0x98')]=_0x9341('0xcf');if(this[_0x9341('0x10')][_0x4a422d['origtransfereruniqueid']]){var _0x55bf74=this[_0x9341('0x10')][_0x4a422d['origtransfereruniqueid']];this[_0x9341('0x10')][_0x4a422d[_0x9341('0xd3')]]=this[_0x9341('0x10')][_0x4a422d[_0x9341('0xd1')]];this[_0x9341('0x10')][_0x4a422d[_0x9341('0xd1')]]=_0x55bf74;var _0xf19efe=_[_0x9341('0x79')](this[_0x9341('0x10')][_0x4a422d[_0x9341('0xd1')]]);_0xf19efe[_0x9341('0x30')]=!![];}logger[_0x9341('0x63')]('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x4a422d[_0x9341('0x4a')],_0x4d32f8[_0x9341('0x45')],_0x4d32f8[_0x9341('0x4c')],_0x4d32f8['transferexten'],_0x4d32f8[_0x9341('0x9c')]);}}}catch(_0x162364){logger['error'](_0x9341('0xcb'),_0x4a422d[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x162364,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x9341('0x26')]=function(_0x367396){try{if(this[_0x9341('0x5b')](_0x367396)){logger['debug']('[%s][voiceQueueReport][blindtransfer]',_0x367396[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x367396,{'showHidden':![],'depth':null}));if(this[_0x9341('0x10')][_0x367396[_0x9341('0xcc')]]){var _0x5e59e3=_[_0x9341('0x79')](this[_0x9341('0x10')][_0x367396[_0x9341('0xcc')]]);_0x5e59e3['queuecallerexitreason']=_0x9341('0xd4');_0x5e59e3[_0x9341('0x8f')]=!![];_0x5e59e3[_0x9341('0x98')]=_0x9341('0xd5');_0x5e59e3[_0x9341('0x9a')]=_0x367396[_0x9341('0xd6')];_0x5e59e3[_0x9341('0x9c')]=_0x367396[_0x9341('0xcc')];logger['info'](_0x9341('0xd7'),_0x367396[_0x9341('0x4a')],_0x5e59e3[_0x9341('0x45')],_0x5e59e3['type'],_0x5e59e3['transferexten'],_0x5e59e3[_0x9341('0x9c')]);this[_0x9341('0xd8')]({'event':_0x9341('0xd9'),'uniqueid':_0x367396[_0x9341('0xcc')],'context':_0x367396[_0x9341('0xda')],'channel':_0x367396[_0x9341('0xdb')]});}}}catch(_0x3eccf0){logger[_0x9341('0x38')]('[%s][voiceQueueReport][blindtransfer]',_0x367396[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x3eccf0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x9341('0xb')][_0x9341('0xdc')]=function(_0x5eb4ca){try{if(this[_0x9341('0x5b')](_0x5eb4ca)){logger['debug']('[%s][voiceQueueReport][musiconholdstart]',_0x5eb4ca[_0x9341('0x4a')],util['inspect'](_0x5eb4ca,{'showHidden':![],'depth':null}));if(this[_0x9341('0x10')][_0x5eb4ca[_0x9341('0x4a')]]){var _0x2eed05=_[_0x9341('0x79')](this[_0x9341('0x10')][_0x5eb4ca[_0x9341('0x4a')]]);if(!_[_0x9341('0x31')](_0x2eed05[_0x9341('0x83')])){_0x2eed05[_0x9341('0xdd')]=moment()[_0x9341('0x43')](_0x9341('0x7d'));logger[_0x9341('0x63')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0x5eb4ca[_0x9341('0x4a')],_0x2eed05['mohstarttime']);}}}}catch(_0x2fb67b){logger[_0x9341('0x38')](_0x9341('0xde'),_0x5eb4ca['uniqueid'],util[_0x9341('0x3a')](_0x2fb67b,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x9341('0xb')][_0x9341('0xdf')]=function(_0x14e142){try{if(this[_0x9341('0x5b')](_0x14e142)){logger[_0x9341('0x47')]('[%s][voiceQueueReport][musiconholdstop]',_0x14e142[_0x9341('0x4a')],util['inspect'](_0x14e142,{'showHidden':![],'depth':null}));if(this[_0x9341('0x10')][_0x14e142[_0x9341('0x4a')]]){var _0x26dae4=_['last'](this[_0x9341('0x10')][_0x14e142['uniqueid']]);if(!_[_0x9341('0x31')](_0x26dae4[_0x9341('0xdd')])){_0x26dae4[_0x9341('0xe0')]+=moment()[_0x9341('0xc2')](0x0)[_0x9341('0xbf')](_0x26dae4[_0x9341('0xdd')],_0x9341('0xc0'));logger[_0x9341('0x63')]('[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s',_0x14e142[_0x9341('0x4a')],_0x26dae4['mohtime']);delete _0x26dae4[_0x9341('0xdd')];}}}}catch(_0x1d7d25){logger['error'](_0x9341('0xe1'),_0x14e142[_0x9341('0x4a')],util[_0x9341('0x3a')](_0x1d7d25,{'showHidden':![],'depth':null}));}};module[_0x9341('0xe2')]=VoiceQueueReport;