780718d1d9678b90c23b88786b9e072984acd50f
[motion2.git] / server / services / ami / server / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x2eb2=['AMI\x20RPC\x20server\x20listening\x20on\x20127.0.0.1:%d!','util','jayson/promise','validate','bluebird','moment','../../../config/environment','../ami','format','%s/%s','SIP','timers','timer','updateAcw','agents','pause','QueuePause','isConnected','asterisk','username','ami\x20disconnected','module','Action','message','catch','error','command','action','Command','then','content','voiceQueues','hasOwnProperty','name','strategy','answered','available','sumBillable','sumDuration','sumHoldTime','talking','total','type','unmanaged','abandoned','waiting','loggedInDb','outbound','dialActive','dialMethod','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialOriginateTimeout','dialPrefix','temp','outboundAnswerAgiCallsDay','outboundBlacklistCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundDropCallsDayACS','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundNoSuchCallsDay','outboundOriginateFailureCallsDay','outboundReCallsDay','outboundRejectCallsDay','outboundUnknownCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','predictiveIntervalMultiplicativeFactor','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalTotalCalls','originated','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','startPredictive','startProgressive','Trunk','active','callerid','Interval','push','find','omit','values','join','voicechannel','length','map','uniqueid','channel','filename','wav','MixMonitor','ai(mixmonitorid)','monitors','/var/spool/asterisk/monitor/','toLowerCase','isNil','YYYY-MM-DD\x20HH:mm:ss','mixmonitorid','rec','status','MixMonitor\x20Success','Channel\x20doesn\x27t\x20exist','channels','resolve','StopMixMonitor','destinationchannel','stop','%s.%s','voicequeuechannel','queueChannels','voicequeuechannelhangup','voicequeuechannelredirect','Redirect','context','telephones','campaigns','event','Event\x20name\x20mandatory','emit','custom:','faxAccounts','checkAfterSend','http','listen','127.0.0.1','log'];(function(_0x6fde9,_0x366856){var _0xc4f9f5=function(_0x5ea8b6){while(--_0x5ea8b6){_0x6fde9['push'](_0x6fde9['shift']());}};_0xc4f9f5(++_0x366856);}(_0x2eb2,0x19f));var _0x22eb=function(_0x4e1d03,_0x786f3a){_0x4e1d03=_0x4e1d03-0x0;var _0x362d4b=_0x2eb2[_0x4e1d03];return _0x362d4b;};'use strict';var _=require('lodash');var util=require(_0x22eb('0x0'));var jayson=require(_0x22eb('0x1'));var schema=require(_0x22eb('0x2'));var BPromise=require(_0x22eb('0x3'));var moment=require(_0x22eb('0x4'));var config=require(_0x22eb('0x5'));var properties=require('../properties');var ami=require(_0x22eb('0x6'));exports['listen']=function(_0x591824,_0x1dfef7,_0x10e116){return new BPromise(function(_0x35dd5b,_0x2a9850){var _0x4539d0={'QueuePause':function(_0x396806){return new Promise(function(_0x33ddef,_0x3375d6){var _0x419601=util[_0x22eb('0x7')](_0x22eb('0x8'),_0x22eb('0x9'),_0x396806['name']);if(_0x591824[_0x22eb('0xa')]&&_0x591824['timers'][_0x419601]&&_0x591824['timers'][_0x419601][_0x22eb('0xb')]){_0x591824['timers'][_0x419601][_0x22eb('0xc')]();}if(_0x591824[_0x22eb('0xd')][_0x419601]){_0x591824['agents'][_0x419601]['updateStatusRealtime']({'statePause':_0x396806[_0x22eb('0xe')]?!![]:![]});}_0x33ddef({'code':0xc8,'message':_0x22eb('0xf')});});},'Reload':function(_0x128d43){var _0x1e2a53=this;return new Promise(function(_0x427439,_0x49e37e){if(ami[_0x22eb('0x10')]()==![]){return _0x49e37e(_0x1e2a53['error'](0x1f4,[config[_0x22eb('0x11')]['ip'],config['asterisk'][_0x22eb('0x12')],_0x22eb('0x13')]['join']('\x20')));}_0x128d43=_['pick'](_0x128d43,_['keys'](properties[_0x22eb('0x14')]));_0x128d43['action']='Reload';return ami[_0x22eb('0x15')](_0x128d43)['then'](function(_0x4d9b09){_0x427439({'code':0xc8,'message':_0x4d9b09[_0x22eb('0x16')]});})[_0x22eb('0x17')](function(_0x385bcb){_0x49e37e(_0x1e2a53[_0x22eb('0x18')](0x1f5,_0x385bcb[_0x22eb('0x16')]));});});},'Command':function(_0x4bc0a2){var _0x4182a8=this;return new Promise(function(_0x12bbd1,_0x10d182){if(ami[_0x22eb('0x10')]()==![]){return _0x10d182(_0x4182a8[_0x22eb('0x18')](0x1f4,[config['asterisk']['ip'],config[_0x22eb('0x11')][_0x22eb('0x12')],_0x22eb('0x13')]['join']('\x20')));}_0x4bc0a2=_['pick'](_0x4bc0a2,_0x22eb('0x19'));_0x4bc0a2[_0x22eb('0x1a')]=_0x22eb('0x1b');return ami[_0x22eb('0x15')](_0x4bc0a2)[_0x22eb('0x1c')](function(_0x3e8c1c){_0x12bbd1({'code':0xc8,'message':_0x3e8c1c[_0x22eb('0x1d')]});})['catch'](function(_0x2e8f7c){_0x10d182(_0x4182a8[_0x22eb('0x18')](0x1f5,_0x2e8f7c[_0x22eb('0x16')]));});});},'VoiceQueues':function(_0x3031b3){return new Promise(function(_0x420d4f,_0x4da252){var _0x12c133=[];for(var _0x6f8ff3 in _0x591824[_0x22eb('0x1e')]){if(_0x591824['voiceQueues'][_0x22eb('0x1f')](_0x6f8ff3)){var _0x259847=_0x591824['voiceQueues'][_0x6f8ff3];var _0x32a4b6={'id':_0x259847['id'],'name':_0x259847[_0x22eb('0x20')],'strategy':_0x259847[_0x22eb('0x21')],'answered':_0x259847[_0x22eb('0x22')],'available':_0x259847[_0x22eb('0x23')],'loggedIn':_0x259847['loggedIn'],'pTalking':_0x259847['pTalking'],'sumBillable':_0x259847[_0x22eb('0x24')],'sumDuration':_0x259847[_0x22eb('0x25')],'sumHoldTime':_0x259847[_0x22eb('0x26')]||0x0,'talking':_0x259847[_0x22eb('0x27')],'total':_0x259847[_0x22eb('0x28')],'type':_0x259847[_0x22eb('0x29')],'unmanaged':_0x259847[_0x22eb('0x2a')],'abandoned':_0x259847[_0x22eb('0x2b')],'waiting':_0x259847[_0x22eb('0x2c')],'loggedInDb':_0x259847[_0x22eb('0x2d')]};if(_0x259847[_0x22eb('0x29')]===_0x22eb('0x2e')){_0x32a4b6['dialActive']=_0x259847[_0x22eb('0x2f')];_0x32a4b6['dialMethod']=_0x259847[_0x22eb('0x30')];_0x32a4b6[_0x22eb('0x31')]=_0x259847[_0x22eb('0x31')];_0x32a4b6[_0x22eb('0x32')]=_0x259847[_0x22eb('0x32')];_0x32a4b6[_0x22eb('0x33')]=_0x259847[_0x22eb('0x33')];_0x32a4b6[_0x22eb('0x34')]=_0x259847[_0x22eb('0x34')];_0x32a4b6[_0x22eb('0x35')]=_0x259847['temp'];_0x32a4b6['outboundAnswerAgiCallsDay']=_0x259847[_0x22eb('0x36')];_0x32a4b6['outboundAnswerCallsDay']=_0x259847['outboundAnswerCallsDay'];_0x32a4b6[_0x22eb('0x37')]=_0x259847[_0x22eb('0x37')];_0x32a4b6[_0x22eb('0x38')]=_0x259847[_0x22eb('0x38')];_0x32a4b6[_0x22eb('0x39')]=_0x259847[_0x22eb('0x39')];_0x32a4b6[_0x22eb('0x3a')]=_0x259847[_0x22eb('0x3a')];_0x32a4b6[_0x22eb('0x3b')]=_0x259847[_0x22eb('0x3b')];_0x32a4b6['outboundDropCallsDayTimeout']=_0x259847[_0x22eb('0x3c')];_0x32a4b6['outboundNoAnswerCallsDay']=_0x259847['outboundNoAnswerCallsDay'];_0x32a4b6[_0x22eb('0x3d')]=_0x259847[_0x22eb('0x3d')];_0x32a4b6['outboundOriginateFailureCallsDay']=_0x259847[_0x22eb('0x3e')];_0x32a4b6[_0x22eb('0x3f')]=_0x259847[_0x22eb('0x3f')];_0x32a4b6[_0x22eb('0x40')]=_0x259847[_0x22eb('0x40')];_0x32a4b6['outboundUnknownCallsDay']=_0x259847[_0x22eb('0x41')];_0x32a4b6[_0x22eb('0x42')]=_0x259847['predictiveIntervalAnsweredCalls'];_0x32a4b6[_0x22eb('0x43')]=_0x259847[_0x22eb('0x43')];_0x32a4b6[_0x22eb('0x44')]=_0x259847[_0x22eb('0x44')];_0x32a4b6[_0x22eb('0x45')]=_0x259847['predictiveIntervalDroppedCallsCallersExit'];_0x32a4b6['predictiveIntervalDroppedCallsTimeout']=_0x259847[_0x22eb('0x46')];_0x32a4b6[_0x22eb('0x47')]=_0x259847['predictiveIntervalErlangCalls'];_0x32a4b6[_0x22eb('0x48')]=_0x259847[_0x22eb('0x48')];_0x32a4b6[_0x22eb('0x49')]=_0x259847['predictiveIntervalHitRate'];_0x32a4b6[_0x22eb('0x4a')]=_0x259847[_0x22eb('0x4a')];_0x32a4b6[_0x22eb('0x4b')]=_0x259847[_0x22eb('0x4b')];_0x32a4b6[_0x22eb('0x4c')]=_0x259847[_0x22eb('0x4c')];_0x32a4b6['predictiveIntervalTotalCalls']=_0x259847[_0x22eb('0x4d')];_0x32a4b6[_0x22eb('0x16')]=_0x259847['message'];_0x32a4b6[_0x22eb('0x4e')]=_0x259847[_0x22eb('0x4e')];_0x32a4b6[_0x22eb('0x4f')]=_0x259847[_0x22eb('0x4f')];_0x32a4b6[_0x22eb('0x50')]=_0x259847[_0x22eb('0x50')];_0x32a4b6[_0x22eb('0x51')]=_0x259847[_0x22eb('0x51')];_0x32a4b6[_0x22eb('0x52')]=_0x259847[_0x22eb('0x52')];_0x32a4b6[_0x22eb('0x53')]=_0x259847[_0x22eb('0x53')];_0x32a4b6[_0x22eb('0x54')]=_0x259847[_0x22eb('0x54')];}if(_0x259847[_0x22eb('0x55')]){_0x32a4b6[_0x22eb('0x55')]={'id':_0x259847[_0x22eb('0x55')]['id'],'name':_0x259847[_0x22eb('0x55')]['name'],'active':_0x259847[_0x22eb('0x55')][_0x22eb('0x56')],'callerid':_0x259847['Trunk'][_0x22eb('0x57')]};}if(_0x259847[_0x22eb('0x58')]){_0x32a4b6['Interval']={'id':_0x259847['Interval']['id'],'name':_0x259847['Interval'][_0x22eb('0x20')]};}_0x12c133[_0x22eb('0x59')](_0x32a4b6);}}_0x420d4f({'count':_0x12c133['length'],'rows':_0x12c133});});},'UpdateVoiceQueue':function(_0x513b2e){return new Promise(function(_0xa7c642,_0x43f771){var _0x326b24=_[_0x22eb('0x5a')](_0x591824[_0x22eb('0x1e')],{'id':parseInt(_0x513b2e['id'])});var _0x3b30a3=_[_0x22eb('0x5b')](_0x513b2e,['id']);if(_0x326b24){for(var _0x147ca0 in _0x3b30a3){if(typeof _0x3b30a3[_0x147ca0]!=='undefined'&&typeof _0x326b24[_0x147ca0]!=='undefined'){_0x326b24[_0x147ca0]=_0x3b30a3[_0x147ca0];}}_0xa7c642(_0x326b24);}else{_0x43f771();}});},'VoiceChannels':function(_0x19248e){return new Promise(function(_0x4f66f3,_0x5e695c){var _0x4bd819=_[_0x22eb('0x5c')](_0x591824['channels']);_0x4f66f3({'count':_0x4bd819['length'],'rows':_0x4bd819});});},'VoiceChannelMixMonitor':function(_0x4e48a8){var _0x517784=this;return new Promise(function(_0x36b174,_0x4b5c03){if(ami[_0x22eb('0x10')]()==![]){return _0x4b5c03(_0x517784[_0x22eb('0x18')](0x1f4,[config['asterisk']['ip'],config[_0x22eb('0x11')]['username'],_0x22eb('0x13')][_0x22eb('0x5d')]('\x20')));}var _0x1df219=schema(properties[_0x22eb('0x5e')])[_0x22eb('0x2')](_0x4e48a8);if(_0x1df219[_0x22eb('0x5f')]>0x0){return _0x4b5c03(_0x517784[_0x22eb('0x18')](0x1f4,_[_0x22eb('0x60')](_0x1df219,_0x22eb('0x16'))['join'](',\x20')));}var _0x4055dc=_[_0x22eb('0x5a')](_0x591824['channels'],{'uniqueid':_0x4e48a8[_0x22eb('0x61')]});if(_0x4055dc&&_0x4055dc[_0x22eb('0x62')]){var _0x4da671=util[_0x22eb('0x7')]('%s.%s',_0x4e48a8[_0x22eb('0x63')]||_0x4e48a8[_0x22eb('0x61')],_0x4e48a8[_0x22eb('0x7')]||_0x22eb('0x64'));return ami[_0x22eb('0x15')]({'action':_0x22eb('0x65'),'channel':_0x4055dc['channel'],'file':_0x4da671,'options':_0x22eb('0x66')})['then'](function(_0x3ff406){var _0x5eecef=_[_0x22eb('0x5a')](_0x4055dc[_0x22eb('0x67')],{'filename':_0x22eb('0x68')+_0x4da671[_0x22eb('0x69')]()});if(_[_0x22eb('0x6a')](_0x5eecef)){_0x4055dc['monitors']['push']({'filename':_0x22eb('0x68')+_0x4da671[_0x22eb('0x69')](),'createdAt':moment()['format'](_0x22eb('0x6b')),'mixmonitorid':_0x3ff406[_0x22eb('0x6c')],'status':_0x22eb('0x6d')});}else{_0x5eecef[_0x22eb('0x6c')]=_0x3ff406[_0x22eb('0x6c')];_0x5eecef[_0x22eb('0x6e')]=_0x22eb('0x6d');}_0x36b174({'code':0xc8,'message':[_0x4e48a8[_0x22eb('0x61')],_0x22eb('0x6f'),_0x3ff406[_0x22eb('0x6c')]][_0x22eb('0x5d')]('\x20'),'mixmonitorid':_0x3ff406['mixmonitorid']});})[_0x22eb('0x17')](function(_0x462f06){_0x4b5c03(_0x517784[_0x22eb('0x18')](0x1f5,[_0x4e48a8[_0x22eb('0x61')],_0x462f06[_0x22eb('0x16')][_0x22eb('0x69')]()][_0x22eb('0x5d')]('\x20')));});}else{return _0x4b5c03(_0x517784[_0x22eb('0x18')](0x1f5,_0x22eb('0x70')));}});},'VoiceChannelStopMixMonitor':function(_0x9f8465){var _0x3e9ab5=this;return new Promise(function(_0x108607,_0x38d5aa){if(ami[_0x22eb('0x10')]()==![]){return _0x38d5aa(_0x3e9ab5['error'](0x1f4,[config['asterisk']['ip'],config[_0x22eb('0x11')][_0x22eb('0x12')],_0x22eb('0x13')][_0x22eb('0x5d')]('\x20')));}var _0x196ad2=schema(properties['voicechannel'])[_0x22eb('0x2')](_0x9f8465);if(_0x196ad2[_0x22eb('0x5f')]>0x0){return _0x38d5aa(_0x3e9ab5['error'](0x1f4,_['map'](_0x196ad2,_0x22eb('0x16'))[_0x22eb('0x5d')](',\x20')));}var _0xb5c8ae=_[_0x22eb('0x5a')](_0x591824[_0x22eb('0x71')],{'uniqueid':_0x9f8465[_0x22eb('0x61')]});if(_0xb5c8ae){return BPromise[_0x22eb('0x72')]()[_0x22eb('0x1c')](function(){if(_0xb5c8ae[_0x22eb('0x62')]){return ami[_0x22eb('0x15')]({'action':_0x22eb('0x73'),'channel':_0xb5c8ae[_0x22eb('0x62')],'mixmonitorid':_0x9f8465[_0x22eb('0x6c')]})[_0x22eb('0x17')](function(_0x4aea9d){});}})[_0x22eb('0x1c')](function(){if(_0xb5c8ae[_0x22eb('0x74')]){return ami[_0x22eb('0x15')]({'action':'StopMixMonitor','channel':_0xb5c8ae[_0x22eb('0x74')],'mixmonitorid':_0x9f8465['mixmonitorid']})[_0x22eb('0x17')](function(_0x5347b4){});}})[_0x22eb('0x1c')](function(_0x43f4a1){var _0x4a8f0d=_[_0x22eb('0x5a')](_0xb5c8ae[_0x22eb('0x67')],{'mixmonitorid':_0x9f8465['mixmonitorid']});if(_0x4a8f0d){_0x4a8f0d['status']=_0x22eb('0x75');}})[_0x22eb('0x1c')](function(){var _0x1984f0=util[_0x22eb('0x7')](_0x22eb('0x76'),_0x9f8465[_0x22eb('0x63')]||_0x9f8465['uniqueid'],_0x9f8465[_0x22eb('0x7')]||'wav');var _0x5f4ea3=_[_0x22eb('0x5a')](_0xb5c8ae[_0x22eb('0x67')],{'filename':_0x22eb('0x68')+_0x1984f0[_0x22eb('0x69')]()});if(_0x5f4ea3){_0x5f4ea3[_0x22eb('0x6e')]=_0x22eb('0x75');}})[_0x22eb('0x1c')](function(){_0x108607({'code':0xc8,'message':[_0x9f8465[_0x22eb('0x61')],'StopMixMonitor\x20Success']['join']('\x20')});})[_0x22eb('0x17')](function(_0x472bce){_0x38d5aa(_0x3e9ab5['error'](0x1f5,[_0x9f8465[_0x22eb('0x61')],_0x472bce[_0x22eb('0x16')][_0x22eb('0x69')]()][_0x22eb('0x5d')]('\x20')));});}else{return _0x38d5aa(_0x3e9ab5[_0x22eb('0x18')](0x1f5,_0x22eb('0x70')));}});},'VoiceQueuesChannels':function(_0x5ce4ea){return new Promise(function(_0x3dd49b,_0x29d4a7){var _0x37fa5e=_['values'](_0x591824['queueChannels']);_0x3dd49b({'count':_0x37fa5e[_0x22eb('0x5f')],'rows':_0x37fa5e});});},'VoiceQueuesChannel':function(_0x753980){var _0xa4178f=this;return new Promise(function(_0x5ebeb5,_0x2408d9){var _0x4b6cf3=schema(properties[_0x22eb('0x77')])[_0x22eb('0x2')](_0x753980);if(_0x4b6cf3[_0x22eb('0x5f')]>0x0){return _0x2408d9(_0xa4178f[_0x22eb('0x18')](0x1f4,_['map'](_0x4b6cf3,_0x22eb('0x16'))[_0x22eb('0x5d')](',\x20')));}var _0x304492=_[_0x22eb('0x5a')](_0x591824[_0x22eb('0x78')],{'uniqueid':_0x753980[_0x22eb('0x61')]});if(_0x304492){_0x5ebeb5(_0x304492);}else{return _0x2408d9(_0xa4178f[_0x22eb('0x18')](0x1f5,_0x22eb('0x70')));}});},'VoiceQueuesChannelHangup':function(_0x47865e){var _0x1c5b0b=this;return new Promise(function(_0x14006f,_0x5b4e6a){if(ami[_0x22eb('0x10')]()==![]){return _0x5b4e6a(_0x1c5b0b[_0x22eb('0x18')](0x1f4,[config['asterisk']['ip'],config['asterisk']['username'],_0x22eb('0x13')][_0x22eb('0x5d')]('\x20')));}var _0x50c3ba=schema(properties[_0x22eb('0x79')])[_0x22eb('0x2')](_0x47865e);if(_0x50c3ba[_0x22eb('0x5f')]>0x0){return _0x5b4e6a(_0x1c5b0b[_0x22eb('0x18')](0x1f4,_[_0x22eb('0x60')](_0x50c3ba,'message')['join'](',\x20')));}var _0x297554=_[_0x22eb('0x5a')](_0x591824[_0x22eb('0x78')],{'uniqueid':_0x47865e['uniqueid']});if(_0x297554&&_0x297554['channel']){return ami[_0x22eb('0x15')]({'action':'Hangup','channel':_0x297554['channel']})[_0x22eb('0x1c')](function(_0xe524a1){_0x14006f({'code':0xc8,'message':[_0x47865e['uniqueid'],_0xe524a1['message'][_0x22eb('0x69')]()][_0x22eb('0x5d')]('\x20')});})['catch'](function(_0x17f51b){_0x5b4e6a(_0x1c5b0b[_0x22eb('0x18')](0x1f5,[_0x47865e[_0x22eb('0x61')],_0x17f51b['message'][_0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