18 var _0x326f=['catch','stringify','unmanaged','lastevent','toUpperCase','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','validateEmail','info','Getting\x20agent\x20with\x20email','%s/users','then','total_entries','_embedded','entries','Agent\x20found!','format','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','debug','[HTTP]','GET','authType','basic','password','%s/token:%s','Basic\x20%s','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','map','length','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','toString','variable','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','xCALLY','concat','Descriptions','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','%s/agent/tickets/%s'];(function(_0x5608a3,_0x5b33c5){var _0x1ed50a=function(_0x959171){while(--_0x959171){_0x5608a3['push'](_0x5608a3['shift']());}};_0x1ed50a(++_0x5b33c5);}(_0x326f,0xd1));var _0xf326=function(_0x56e419,_0x46b821){_0x56e419=_0x56e419-0x0;var _0x332801=_0x326f[_0x56e419];return _0x332801;};'use strict';var _=require(_0xf326('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0xf326('0x1'));var Redis=require(_0xf326('0x2'));var intUtil=require(_0xf326('0x3'));var config=require(_0xf326('0x4'));var logger=require(_0xf326('0x5'))(_0xf326('0x6'));config[_0xf326('0x7')]=_[_0xf326('0x8')](config[_0xf326('0x7')],{'host':_0xf326('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xf326('0x7')]));function emit(_0x3851eb,_0x165f95,_0x1e7b8a){io['to'](_0x3851eb)['emit'](_0x165f95,_0x1e7b8a);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x3bacf2,_0x1fc80e){if(intUtil[_0xf326('0xa')](_0x1fc80e)===!![]){logger[_0xf326('0xb')](_0xf326('0xc'),_0x1fc80e);return request({'uri':util['format'](_0xf326('0xd'),_0x3bacf2['remoteUri'])})[_0xf326('0xe')](function(_0x4aaf3a){if(_0x4aaf3a[_0xf326('0xf')]){return _['find'](_0x4aaf3a[_0xf326('0x10')][_0xf326('0x11')],{'email':_0x1fc80e});}})['then'](function(_0x342fe5){if(_0x342fe5){logger[_0xf326('0xb')](_0xf326('0x12'));return _0x342fe5;}else{logger[_0xf326('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf326('0x13')]('%s/users/me',_0x3bacf2['remoteUri'])});}});}else{logger[_0xf326('0xb')](_0xf326('0x14'));return request({'uri':util[_0xf326('0x13')](_0xf326('0x15'),_0x3bacf2[_0xf326('0x16')])});}}function request(_0x287a2a){logger[_0xf326('0x17')](_0xf326('0x18'),JSON['stringify'](_0x287a2a));return rp(_[_0xf326('0x8')](_0x287a2a,{'method':_0xf326('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x18bee3){var _0x31ffb9;if(_0x18bee3[_0xf326('0x1a')]===_0xf326('0x1b')){_0x31ffb9=util['format']('%s:%s',_0x18bee3['username'],_0x18bee3[_0xf326('0x1c')]);}else if(_0x18bee3[_0xf326('0x1a')]==='token'){_0x31ffb9=util['format'](_0xf326('0x1d'),_0x18bee3['username'],_0x18bee3['token']);}return util[_0xf326('0x13')](_0xf326('0x1e'),new Buffer(_0x31ffb9)['toString']('base64'));}function getEndUser(_0x19b8ba,_0xb1efcf,_0x5f21a2){logger[_0xf326('0xb')](_0xf326('0x1f'),_0x5f21a2);return request({'uri':util[_0xf326('0x13')](_0xf326('0x20'),_0x19b8ba[_0xf326('0x16')]),'qs':{'phone':_0x5f21a2}})[_0xf326('0xe')](function(_0x5ce532){if(_0x5ce532['total_entries']){logger['info'](_0xf326('0x21'));return _0x5ce532[_0xf326('0x10')][_0xf326('0x11')][0x0];}else{logger[_0xf326('0xb')](_0xf326('0x22'));return request({'uri':util[_0xf326('0x13')]('%s/customers',_0x19b8ba[_0xf326('0x16')]),'method':_0xf326('0x23'),'body':{'first_name':_0xb1efcf,'title':_0xb1efcf,'phone_numbers':[{'type':_0xf326('0x24'),'value':_0x5f21a2}]}});}});}function getTags(_0x581531,_0x1617d2){var _0x55ad0f=[];if(_0x581531&&_0x581531['length']>0x0){_0x55ad0f=_[_0xf326('0x25')](_0x581531,_0x1617d2);}return _0x55ad0f;}function getCustomFields(_0x1ae23a,_0x2fa28e){var _0x5dbe63=[];var _0xc115d9={'custom_fields':{}};if(_0x1ae23a[_0xf326('0x26')]>0x0){_['forEach'](_0x1ae23a,function(_0x225776){if(_[_0xf326('0x27')]([_0xf326('0x28'),_0xf326('0x29')],_0x225776[_0xf326('0x2a')])&&_0x225776[_0xf326('0x2b')]&&!_0x225776[_0xf326('0x2c')]){_0xc115d9[_0x225776[_0xf326('0x2b')][_0xf326('0x2d')]()]=_0x225776[_0xf326('0x2e')]['toString']();}else if(_[_0xf326('0x27')]([_0xf326('0x28'),_0xf326('0x29')],_0x225776['type'])&&_0x225776[_0xf326('0x2f')]&&_0x225776[_0xf326('0x2c')]){_0xc115d9[_0xf326('0x30')][_0x225776['idField']]=_0x225776['content'][_0xf326('0x31')]();}else if(_0x225776[_0xf326('0x2a')]===_0xf326('0x32')&&_0x225776[_0xf326('0x33')]&&_0x225776[_0xf326('0x2f')]&&_0x225776[_0xf326('0x2c')]){_0x2fa28e[_0x225776[_0xf326('0x33')]]&&(_0xc115d9[_0xf326('0x30')][_0x225776['idField']]=_0x2fa28e[_0x225776[_0xf326('0x33')]][_0xf326('0x31')]());}else if(_0x225776['type']===_0xf326('0x34')&&_0x225776['Variable']&&_0x225776[_0xf326('0x35')]['name']&&_0x225776['idField']&&_0x225776[_0xf326('0x2c')]){_0x2fa28e[_0x225776['Variable'][_0xf326('0x36')]['toLowerCase']()]&&(_0xc115d9[_0xf326('0x30')][_0x225776[_0xf326('0x2f')]]=_0x2fa28e[_0x225776[_0xf326('0x35')]['name'][_0xf326('0x2d')]()][_0xf326('0x31')]());}});}if(_0xc115d9['priority']){_0xc115d9[_0xf326('0x37')]=Number(_0xc115d9[_0xf326('0x37')]);}return _0xc115d9;}function getTicket(_0x40fa7a,_0xaf65e0,_0x51076c,_0x2c4416,_0xb1ef35){logger[_0xf326('0xb')](_0xf326('0x38'));var _0x1d88ed=_['merge']({'subject':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3a')],_0xb1ef35,'\x20'),'type':'phone','status':'new','labels':[_0xf326('0x3b'),'Motion','CTI'][_0xf326('0x3c')](getTags(_0x2c4416['Tags'],_0xf326('0x36'))),'description':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3d')],_0xb1ef35,'\x0a'),'_links':{'assigned_user':{'href':util[_0xf326('0x13')]('/api/v2/users/%d',_0xaf65e0['id']),'class':_0xf326('0x3e')}},'message':{'direction':'in','body':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3d')],_0xb1ef35,'\x0a')}},getCustomFields(_0x2c4416[_0xf326('0x3f')],_0xb1ef35));return request({'uri':util[_0xf326('0x13')](_0xf326('0x40'),_0x40fa7a[_0xf326('0x16')],_0x51076c['id']),'method':_0xf326('0x23'),'body':_0x1d88ed});}exports[_0xf326('0x41')]=function(_0x1227d3,_0x361776,_0x2bab13,_0x50d63f,_0x1b6126,_0x1637dc){var _0x2ed1a7,_0x270288;_0x1637dc[_0xf326('0x16')]=intUtil[_0xf326('0x42')](_0x1637dc['remoteUri']);_0x1637dc[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x1637dc['serverUrl']);if(_0x1b6126&&_0x1b6126[_0xf326('0x44')]){logger[_0xf326('0xb')](_0xf326('0x45'),_0xf326('0x46'));_0x361776[_0xf326('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1637dc[_0xf326('0x43')],_0x361776[_0xf326('0x48')],md5(_0x361776['uniqueid']));}else{_0x361776['recordingURL']='';}headers[_0xf326('0x49')]=getAuth(_0x1637dc);return getUser(_0x1637dc,_0x50d63f[_0xf326('0x4a')])[_0xf326('0xe')](function(_0x5b3705){_0x2ed1a7=_0x5b3705;logger[_0xf326('0xb')](_0xf326('0x4b'),_0x2ed1a7['id']);return getEndUser(_0x1637dc,_0x361776[_0xf326('0x4c')],_0x361776[_0xf326('0x4d')]);})[_0xf326('0xe')](function(_0x2d9bba){_0x270288=_0x2d9bba;logger[_0xf326('0xb')](_0xf326('0x4e'),_0x270288['id']);return getTicket(_0x1637dc,_0x2ed1a7,_0x270288,_0x2bab13,_0x361776);})[_0xf326('0xe')](function(_0x27ced1){if(_0x27ced1){logger[_0xf326('0xb')](_0xf326('0x4f'));logger[_0xf326('0xb')](_0xf326('0x50'),_0x27ced1['id']);switch(_0x1637dc[_0xf326('0x2a')]){case'integrationTab':logger[_0xf326('0xb')](_0xf326('0x45'),_0xf326('0x51'));emit(util[_0xf326('0x13')]('user:%s',_0x50d63f[_0xf326('0x36')]),_0xf326('0x52'),{'recordId':_0x27ced1['id']});break;case _0xf326('0x53'):logger[_0xf326('0xb')]('[QUEUE]',_0xf326('0x54'));emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x50d63f[_0xf326('0x36')]),_0xf326('0x56'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x27ced1['id'])});break;default:logger[_0xf326('0x57')](_0xf326('0x45'),_0xf326('0x58'));}}})['catch'](function(_0x102fba){console[_0xf326('0x57')](_0x102fba);logger[_0xf326('0x57')]('[QUEUE]',JSON['stringify'](_0x102fba));});};exports[_0xf326('0x59')]=function(_0x5b4832,_0x1cf58f,_0x554277,_0x458e5f,_0x7ee57,_0x28c959,_0x25e091){var _0x212594,_0x35d3c8;_0x28c959[_0xf326('0x16')]=intUtil['stripTrailingSlash'](_0x28c959[_0xf326('0x16')]);_0x28c959[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x28c959['serverUrl']);if(_0x25e091&&_0x25e091[_0xf326('0x5a')]&&_0x25e091[_0xf326('0x5a')]!==_0xf326('0x5b')){logger[_0xf326('0xb')](_0xf326('0x5c'),'Recording\x20is\x20enabled!');_0x1cf58f[_0xf326('0x47')]=util[_0xf326('0x13')](_0xf326('0x5d'),_0x28c959[_0xf326('0x43')],_0x1cf58f['uniqueid'],md5(_0x1cf58f[_0xf326('0x48')]));}headers[_0xf326('0x49')]=getAuth(_0x28c959);return getUser(_0x28c959,_0x458e5f[_0xf326('0x4a')])[_0xf326('0xe')](function(_0x4d3b9e){_0x212594=_0x4d3b9e;logger['info'](_0xf326('0x4b'),_0x212594['id']);return getEndUser(_0x28c959,_0x1cf58f[_0xf326('0x5e')],_0x1cf58f['destcalleridnum']);})[_0xf326('0xe')](function(_0x29de71){_0x35d3c8=_0x29de71;logger[_0xf326('0xb')](_0xf326('0x4e'),_0x35d3c8['id']);return getTicket(_0x28c959,_0x212594,_0x35d3c8,_0x554277,_0x1cf58f);})['then'](function(_0xb1c18c){if(_0xb1c18c){logger['info']('Ticket\x20created!');logger[_0xf326('0xb')]('The\x20Ticket\x20ID\x20is:',_0xb1c18c['id']);switch(_0x28c959[_0xf326('0x2a')]){case _0xf326('0x5f'):logger[_0xf326('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x458e5f[_0xf326('0x36')]),'trigger:desk:display',{'recordId':_0xb1c18c['id']});break;case _0xf326('0x53'):logger['info'](_0xf326('0x45'),_0xf326('0x54'));emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x458e5f[_0xf326('0x36')]),_0xf326('0x56'),{'uri':util[_0xf326('0x13')](_0xf326('0x60'),_0x28c959[_0xf326('0x16')],_0xb1c18c['id'])});break;default:logger[_0xf326('0x57')](_0xf326('0x5c'),_0xf326('0x58'));}}})[_0xf326('0x61')](function(_0x4ca1b8){logger[_0xf326('0x57')]('[OUTBOUND]',JSON[_0xf326('0x62')](_0x4ca1b8));});};exports[_0xf326('0x63')]=function(_0x5e858d,_0x2b770c,_0x5283da,_0x3255b2,_0xd55246,_0x28f3cb){var _0x2d45c9,_0x31b6dd;_0x28f3cb['remoteUri']=intUtil['stripTrailingSlash'](_0x28f3cb[_0xf326('0x16')]);_0x28f3cb[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x28f3cb[_0xf326('0x43')]);if(_0xd55246&&_0xd55246[_0xf326('0x44')]){logger['info']('['+_0x2b770c[_0xf326('0x64')][_0xf326('0x65')]()+']','Recording\x20is\x20enabled!');_0x2b770c['recordingURL']=util['format'](_0xf326('0x5d'),_0x28f3cb[_0xf326('0x43')],_0x2b770c[_0xf326('0x48')],md5(_0x2b770c[_0xf326('0x48')]));}else{_0x2b770c[_0xf326('0x47')]='';}headers[_0xf326('0x49')]=getAuth(_0x28f3cb);return getUser(_0x28f3cb)[_0xf326('0xe')](function(_0x4b9013){_0x2d45c9=_0x4b9013;logger[_0xf326('0xb')](_0xf326('0x4b'),_0x2d45c9['id']);return getEndUser(_0x28f3cb,_0x2b770c[_0xf326('0x4c')],_0x2b770c[_0xf326('0x4d')]);})['then'](function(_0x3717fe){_0x31b6dd=_0x3717fe;logger['info']('The\x20Enduser\x20ID\x20is:',_0x31b6dd['id']);return getTicket(_0x28f3cb,_0x2d45c9,_0x31b6dd,_0x5283da,_0x2b770c);})[_0xf326('0xe')](function(_0x540fa0){if(_0x540fa0){logger[_0xf326('0xb')](_0xf326('0x4f'));logger[_0xf326('0xb')](_0xf326('0x50'),_0x540fa0['id']);}})[_0xf326('0x61')](function(_0x541491){logger['error']('['+_0x2b770c['lastevent'][_0xf326('0x65')]()+']',JSON[_0xf326('0x62')](_0x541491));});};
git://repos.xcallymotion.com / motion2.git / blob