488613d41c545722c1d781afb28cf9099a5e384c
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x54f1=['incident','incidents','assign','getString','Descriptions','/contacts(','phonecalls','Subjects','queue','callDirection','lastIndexOf','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','serverUrl','stripTrailingSlash','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','ticketId','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','lodash','bluebird','request-promise','util','./util','md5','../../../../config/logger','dynamics365','redis','defaults','localhost','clientId','remoteUri','username','password','then','catch','error','toUpperCase',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','value','isNil','email','userEmail','internalemailaddress','info',']\x20Agent\x20found\x20','systemuserid','length','toLowerCase','outbound','destcalleridnum','calleridnum','POST','contacts','/systemusers(','userId','Bearer\x20','4.0','headers','odata-entityid','substring','telephone1','enduserId',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','forEach','type','string','nameField','customField','indexOf','content','ticketType'];(function(_0x4b8cd8,_0x19ca72){var _0x238ed2=function(_0x2f9584){while(--_0x2f9584){_0x4b8cd8['push'](_0x4b8cd8['shift']());}};_0x238ed2(++_0x19ca72);}(_0x54f1,0x83));var _0x154f=function(_0x330a3b,_0x2bcb89){_0x330a3b=_0x330a3b-0x0;var _0x18a7fb=_0x54f1[_0x330a3b];return _0x18a7fb;};'use strict';var _=require(_0x154f('0x0'));var BPromise=require(_0x154f('0x1'));var rp=require(_0x154f('0x2'));var util=require(_0x154f('0x3'));var intUtil=require(_0x154f('0x4'));var md5=require(_0x154f('0x5'));var Redis=require('ioredis');var logger=require(_0x154f('0x6'))(_0x154f('0x7'));var config=require('../../../../config/environment');config[_0x154f('0x8')]=_[_0x154f('0x9')](config[_0x154f('0x8')],{'host':_0x154f('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x154f('0x8')]));function getAuthToken(_0x4069f4,_0xbc50f9,_0x3a193e){var _0x2d46d0={'method':'POST','uri':_0xbc50f9,'form':{'client_id':_0x4069f4[_0x154f('0xb')],'resource':_0x4069f4[_0x154f('0xc')],'username':_0x4069f4[_0x154f('0xd')],'password':_0x4069f4['password'],'grant_type':_0x154f('0xe'),'client_secret':_0x4069f4['clientSecret']},'json':!![]};return rp(_0x2d46d0)[_0x154f('0xf')](function(_0xa6b323){return _0xa6b323['access_token'];})[_0x154f('0x10')](function(_0x9e5331){logger[_0x154f('0x11')]('['+[_0x3a193e[_0x154f('0x12')]()]+_0x154f('0x13'));return _0x9e5331[_0x154f('0x14')];});}function getUser(_0x8c8353,_0x33b354,_0x5e112e,_0x177f1f,_0x2b786d,_0x390bb3){return new BPromise(function(_0x37b150,_0x23762c){return getAuthToken(_0x33b354,_0x177f1f,_0x390bb3)['then'](function(_0x154d64){var _0x2ca8f2={'method':_0x154f('0x15'),'uri':_0x2b786d+_0x154f('0x16'),'headers':{'Authorization':'Bearer\x20'+_0x154d64,'OData-Version':'4.0'},'json':!![]};return rp(_0x2ca8f2);})['then'](function(_0x4a66e3){var _0x10540f=_0x4a66e3[_0x154f('0x17')];var _0x2684d9=![];var _0x59eb2b=null;if(!_[_0x154f('0x18')](_0x5e112e)){if(intUtil['validateEmail'](_0x5e112e[_0x154f('0x19')])){_0x8c8353[_0x154f('0x1a')]=_0x5e112e[_0x154f('0x19')];for(_0x59eb2b=0x0;_0x59eb2b<_0x10540f['length'];_0x59eb2b++){if(_0x10540f[_0x59eb2b][_0x154f('0x1b')]===_0x5e112e[_0x154f('0x19')]&&!_0x10540f[_0x59eb2b]['isdisabled']){_0x2684d9=!![];logger[_0x154f('0x1c')]('['+[_0x390bb3[_0x154f('0x12')]()]+_0x154f('0x1d')+_0x10540f[_0x59eb2b][_0x154f('0x1e')]+'!');_0x8c8353['userId']=_0x10540f[_0x59eb2b][_0x154f('0x1e')];}}}}if(!_0x2684d9){logger['info']('['+[_0x390bb3[_0x154f('0x12')]()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0x8c8353[_0x154f('0x1a')]=_0x33b354[_0x154f('0xd')];for(_0x59eb2b=0x0;_0x59eb2b<_0x10540f[_0x154f('0x1f')];_0x59eb2b++){if(_0x10540f[_0x59eb2b][_0x154f('0x1b')]===_0x33b354['username']){_0x8c8353['userId']=_0x10540f[_0x59eb2b][_0x154f('0x1e')];}}}_0x37b150(_0x8c8353);})[_0x154f('0x10')](function(_0x49594f){_0x23762c(_0x49594f['message']);});});}function createEndUser(_0x1d2f08,_0x1d0f9b,_0x20c55a,_0x249950,_0x3cb777,_0x486ae7){return new BPromise(function(_0x520e2d,_0x209667){return getAuthToken(_0x1d0f9b,_0x20c55a,_0x486ae7)[_0x154f('0xf')](function(_0x4c64da){var _0x4b8929=_0x486ae7[_0x154f('0x20')]()===_0x154f('0x21')?_0x3cb777[_0x154f('0x22')]:_0x3cb777[_0x154f('0x23')];var _0x16a3d1={'method':_0x154f('0x24'),'uri':_0x249950+_0x154f('0x25'),'body':{'telephone1':_0x4b8929,'fullname':_0x4b8929,'firstname':_0x4b8929,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x154f('0x26')+_0x1d2f08[_0x154f('0x27')]+')'},'headers':{'Authorization':_0x154f('0x28')+_0x4c64da,'OData-Version':_0x154f('0x29')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x16a3d1);})[_0x154f('0xf')](function(_0x49fdb1){var _0x21d667=_0x49fdb1[_0x154f('0x2a')][_0x154f('0x2b')];var _0x58ba61=_0x21d667[_0x154f('0x2c')](_0x21d667['lastIndexOf']('(')+0x1,_0x21d667['lastIndexOf'](')'));_0x1d2f08['enduserId']=_0x58ba61;_0x520e2d(_0x1d2f08);})[_0x154f('0x10')](function(_0x2c7131){_0x209667(_0x2c7131[_0x154f('0x14')]);});});}function getEndUser(_0xefc4b4,_0x57f233,_0x6f6a74,_0x369602,_0x2391e5,_0x4827d6){return new BPromise(function(_0xf071f7,_0x4fa3cf){return getAuthToken(_0x57f233,_0x6f6a74,_0x4827d6)[_0x154f('0xf')](function(_0x1f956d){var _0x37237a={'method':_0x154f('0x15'),'uri':_0x369602+'contacts?$select=telephone1','headers':{'Authorization':_0x154f('0x28')+_0x1f956d,'If-None-Match':null,'OData-Version':_0x154f('0x29')},'json':!![]};return rp(_0x37237a);})['then'](function(_0x7fa784){var _0x254e7b=null;if(_0x7fa784){var _0x57f0a4=_0x7fa784[_0x154f('0x17')];var _0x10395f=![];for(_0x254e7b=0x0;_0x254e7b<_0x57f0a4[_0x154f('0x1f')];_0x254e7b++){var _0x18b830=_0x4827d6['toLowerCase']()===_0x154f('0x21')?_0x2391e5[_0x154f('0x22')]:_0x2391e5['calleridnum'];if(_0x57f0a4[_0x254e7b][_0x154f('0x2d')]===_0x18b830){_0x10395f=!![];_0xefc4b4[_0x154f('0x2e')]=_0x57f0a4[_0x254e7b]['contactid'];}}if(_0x10395f){_0xf071f7(_0xefc4b4);}else{return createEndUser(_0xefc4b4,_0x57f233,_0x6f6a74,_0x369602,_0x2391e5,_0x4827d6)['then'](function(_0x5bfcd8){logger[_0x154f('0x1c')]('['+[_0x4827d6[_0x154f('0x12')]()]+_0x154f('0x2f'),_0x5bfcd8[_0x154f('0x2e')]);_0xf071f7(_0x5bfcd8);});}}else{return createEndUser(_0xefc4b4,_0x57f233,_0x6f6a74,_0x369602,_0x2391e5,_0x4827d6)['then'](function(_0x1b367d){logger['info']('['+[_0x4827d6[_0x154f('0x12')]()]+_0x154f('0x30'),_0x1b367d['enduserId']);_0xf071f7(_0x1b367d);});}});});}function getCustomFields(_0x3811fe,_0xe39fc7,_0x4ad652){var _0x111e03={};if(_0x3811fe[_0x154f('0x1f')]>0x0){_[_0x154f('0x31')](_0x3811fe,function(_0x3ee310){if(_0x3ee310[_0x154f('0x32')]===_0x154f('0x33')&&_0x3ee310[_0x154f('0x34')]&&!_0x3ee310[_0x154f('0x35')]){var _0x55ad1a=_0x3ee310['idField']['toLowerCase']();var _0x330019=_0x55ad1a[_0x154f('0x2c')](0x0,_0x55ad1a[_0x154f('0x36')]('_'));var _0x41f6d1=_0x55ad1a['substring'](_0x55ad1a[_0x154f('0x36')]('_')+0x1);if(_0x330019===_0x4ad652){_0x111e03[_0x41f6d1]=_0x3ee310[_0x154f('0x37')];}}});}return _0x111e03;}function getTicket(_0x118bea,_0x16a6c3,_0x1260e1,_0xd85363,_0x2226a3,_0x235630,_0x2c6e72){return new BPromise(function(_0x4157a3,_0x1e85eb){var _0x1b38d8;return getAuthToken(_0x16a6c3,_0x1260e1,_0x2c6e72)[_0x154f('0xf')](function(_0x5b9695){if(_0x235630[_0x154f('0x38')]===_0x154f('0x39')){_0x1b38d8={'method':_0x154f('0x24'),'uri':_0xd85363+_0x154f('0x3a'),'body':Object[_0x154f('0x3b')]({},{'title':intUtil[_0x154f('0x3c')](_0x235630['Subjects'],_0x2226a3,'\x20'),'description':intUtil['getString'](_0x235630[_0x154f('0x3d')],_0x2226a3,'\x0a'),'customerid_contact@odata.bind':_0x154f('0x3e')+_0x118bea[_0x154f('0x2e')]+')','ownerid@odata.bind':_0x154f('0x26')+_0x118bea[_0x154f('0x27')]+')','caseorigincode':'1'},getCustomFields(_0x235630['Fields'],_0x2226a3,_0x235630[_0x154f('0x38')])),'headers':{'Authorization':_0x154f('0x28')+_0x5b9695,'OData-Version':_0x154f('0x29')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x235630[_0x154f('0x38')]==='phonecall'){_0x1b38d8={'method':'POST','uri':_0xd85363+_0x154f('0x3f'),'body':Object[_0x154f('0x3b')]({},{'subject':intUtil[_0x154f('0x3c')](_0x235630[_0x154f('0x40')],_0x2226a3,'\x20'),'phonenumber':String(_0x2226a3[_0x154f('0x23')]),'description':intUtil[_0x154f('0x3c')](_0x235630[_0x154f('0x3d')],_0x2226a3,'\x0a'),'regardingobjectid_contact@odata.bind':_0x154f('0x3e')+_0x118bea[_0x154f('0x2e')]+')','ownerid@odata.bind':_0x154f('0x26')+_0x118bea[_0x154f('0x27')]+')','directioncode':_0x118bea['callDirection']===_0x154f('0x41')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x154f('0x26')+_0x118bea[_0x154f('0x27')]+')','participationtypemask':_0x118bea['callDirection']===_0x154f('0x41')?0x2:0x1},{'partyid_contact@odata.bind':'/contacts('+_0x118bea[_0x154f('0x2e')]+')','participationtypemask':_0x118bea[_0x154f('0x42')]===_0x154f('0x41')?0x1:0x2}]},getCustomFields(_0x235630['Fields'],_0x2226a3,_0x235630['ticketType'])),'headers':{'Authorization':_0x154f('0x28')+_0x5b9695,'OData-Version':_0x154f('0x29')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x1b38d8);})[_0x154f('0xf')](function(_0x21ead0){var _0x5113b7=_0x21ead0[_0x154f('0x2a')]['odata-entityid'];var _0x13c279=_0x5113b7[_0x154f('0x2c')](_0x5113b7[_0x154f('0x43')]('(')+0x1,_0x5113b7[_0x154f('0x43')](')'));_0x118bea['ticketId']=_0x13c279;_0x4157a3(_0x118bea);})[_0x154f('0x10')](function(_0x5c1af3){_0x1e85eb(_0x5c1af3[_0x154f('0x14')]);});});}function emit(_0x27cb73,_0x453e87,_0x43db59,_0x3f84d4){var _0xd9a5bc={'uri':util[_0x154f('0x44')](_0x154f('0x45'),_0x27cb73,_0x43db59,_0x3f84d4)};io['to'](util[_0x154f('0x44')](_0x154f('0x46'),_0x453e87))[_0x154f('0x47')]('trigger:browser:url',_0xd9a5bc);}exports['cs']=function(_0x23b294,_0x2d87e7,_0x4d402e,_0x333b94,_0x2d29b4,_0x3024f2,_0x444197,_0x3ccd33){var _0x361927={};_0x3024f2[_0x154f('0xc')]=intUtil['stripTrailingSlash'](_0x3024f2['remoteUri']);_0x3024f2[_0x154f('0x48')]=intUtil[_0x154f('0x49')](_0x3024f2['serverUrl']);_0x361927['callDirection']=_0x3ccd33===_0x154f('0x41')||_0x3ccd33===_0x154f('0x4a')?_0x154f('0x41'):_0x154f('0x21');var _0x4c52f8=util[_0x154f('0x44')](_0x154f('0x4b'),_0x3024f2['remoteUri']);var _0x4e09df=util[_0x154f('0x44')](_0x154f('0x4c'),_0x3024f2[_0x154f('0x4d')]);var _0x34045f=util['format'](_0x154f('0x4e'),_0x3024f2[_0x154f('0x48')],_0x2d87e7[_0x154f('0x4f')],md5(_0x2d87e7[_0x154f('0x4f')]));if(_0x2d29b4&&_0x2d29b4['monitor_format']){logger[_0x154f('0x1c')](_0x154f('0x50'),'Recording\x20is\x20enabled!');_0x2d87e7[_0x154f('0x51')]=_0x34045f;}else if(_0x444197&&_0x444197[_0x154f('0x52')]&&_0x444197[_0x154f('0x52')]!==_0x154f('0x53')){logger[_0x154f('0x1c')](_0x154f('0x54'),'Recording\x20is\x20enabled!');_0x2d87e7[_0x154f('0x51')]=_0x34045f;}else{_0x2d87e7[_0x154f('0x51')]='';}return getUser(_0x361927,_0x3024f2,_0x333b94,_0x4e09df,_0x4c52f8,_0x3ccd33)[_0x154f('0xf')](function(_0x56c59c){logger[_0x154f('0x1c')]('['+_0x3ccd33['toUpperCase']()+_0x154f('0x55'),_0x56c59c[_0x154f('0x27')]);logger['info']('['+_0x3ccd33[_0x154f('0x12')]()+_0x154f('0x56'),_0x56c59c['userEmail']);return getEndUser(_0x56c59c,_0x3024f2,_0x4e09df,_0x4c52f8,_0x2d87e7,_0x3ccd33);})[_0x154f('0xf')](function(_0x2d5254){logger[_0x154f('0x1c')]('['+_0x3ccd33[_0x154f('0x12')]()+']\x20The\x20Enduser\x20ID\x20is:',_0x2d5254[_0x154f('0x2e')]);logger['info']('['+_0x3ccd33[_0x154f('0x12')]()+_0x154f('0x57'),_0x2d87e7['calleridnum']);return getTicket(_0x2d5254,_0x3024f2,_0x4e09df,_0x4c52f8,_0x2d87e7,_0x4d402e,_0x3ccd33);})['then'](function(_0x40de22){logger[_0x154f('0x1c')](util[_0x154f('0x44')]('['+_0x3ccd33[_0x154f('0x12')]()+_0x154f('0x58'),_0x4d402e['ticketType'],_0x40de22[_0x154f('0x59')]));logger['info'](util[_0x154f('0x44')]('['+_0x3ccd33[_0x154f('0x12')]()+']\x20Call\x20direction:\x20%s',_0x3ccd33));if(_0x3ccd33!==_0x154f('0x4a')){logger['info']('['+_0x3ccd33['toUpperCase']()+']',_0x154f('0x5a'));emit(_0x3024f2[_0x154f('0xc')],_0x333b94[_0x154f('0x5b')],_0x4d402e[_0x154f('0x38')],_0x40de22[_0x154f('0x59')]);}})[_0x154f('0x10')](function(_0x5e7ab9){logger[_0x154f('0x11')]('['+_0x3ccd33['toUpperCase']()+_0x154f('0x5c'),util[_0x154f('0x5d')](_0x5e7ab9,{'showHidden':!![],'depth':null}));});};