5acc77b61efd0d078fbfcb9be402a10f91979774
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x8daf=['info',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','enduserId','forEach','includes','picklist','type','nameField','customField','idField','substring','indexOf','content','ticketType','incident','POST','incidents','assign','getString','Subjects','Descriptions','/contacts(','/systemusers(','phonecall','callDirection','queue','Fields','lastIndexOf','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','stripTrailingSlash','serverUrl','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','name','inspect','./util','md5','../../../../config/logger','dynamics365','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','remoteUri','username','password','clientSecret','then','access_token','error','toUpperCase',']\x20Wrong\x20credentials!','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','validateEmail','email','userEmail','length','internalemailaddress','isdisabled',']\x20Agent\x20found\x20','userId','systemuserid',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','message','toLowerCase','outbound','destcalleridnum','calleridnum','contacts','odata-entityid','contacts?$select=telephone1','value','telephone1','contactid'];(function(_0xcaf2fc,_0x350f9e){var _0x2a792d=function(_0xae8b3){while(--_0xae8b3){_0xcaf2fc['push'](_0xcaf2fc['shift']());}};_0x2a792d(++_0x350f9e);}(_0x8daf,0x15c));var _0xf8da=function(_0x32897b,_0x21bee8){_0x32897b=_0x32897b-0x0;var _0x4394ce=_0x8daf[_0x32897b];return _0x4394ce;};'use strict';var _=require('lodash');var BPromise=require('bluebird');var rp=require('request-promise');var util=require('util');var intUtil=require(_0xf8da('0x0'));var md5=require(_0xf8da('0x1'));var Redis=require('ioredis');var logger=require(_0xf8da('0x2'))(_0xf8da('0x3'));var config=require(_0xf8da('0x4'));config[_0xf8da('0x5')]=_[_0xf8da('0x6')](config[_0xf8da('0x5')],{'host':_0xf8da('0x7'),'port':0x18eb});var io=require(_0xf8da('0x8'))(new Redis(config[_0xf8da('0x5')]));function getAuthToken(_0x585e0c,_0x30bc1d,_0x4bc1e3){var _0xdf28ac={'method':'POST','uri':_0x30bc1d,'form':{'client_id':_0x585e0c['clientId'],'resource':_0x585e0c[_0xf8da('0x9')],'username':_0x585e0c[_0xf8da('0xa')],'password':_0x585e0c[_0xf8da('0xb')],'grant_type':_0xf8da('0xb'),'client_secret':_0x585e0c[_0xf8da('0xc')]},'json':!![]};return rp(_0xdf28ac)[_0xf8da('0xd')](function(_0xdcb4dd){return _0xdcb4dd[_0xf8da('0xe')];})['catch'](function(_0xa8a3eb){logger[_0xf8da('0xf')]('['+[_0x4bc1e3[_0xf8da('0x10')]()]+_0xf8da('0x11'));return _0xa8a3eb['message'];});}function getUser(_0x26deca,_0x4e838e,_0xed96b0,_0x1a93ab,_0x259b96,_0x3e5413){return new BPromise(function(_0x111367,_0x4cbfec){return getAuthToken(_0x4e838e,_0x1a93ab,_0x3e5413)[_0xf8da('0xd')](function(_0x4296ff){var _0x36cee8={'method':_0xf8da('0x12'),'uri':_0x259b96+_0xf8da('0x13'),'headers':{'Authorization':_0xf8da('0x14')+_0x4296ff,'OData-Version':_0xf8da('0x15')},'json':!![]};return rp(_0x36cee8);})['then'](function(_0x1c9486){var _0x4c1ff1=_0x1c9486['value'];var _0x365fb7=![];var _0x2611c2=null;if(!_['isNil'](_0xed96b0)){if(intUtil[_0xf8da('0x16')](_0xed96b0[_0xf8da('0x17')])){_0x26deca[_0xf8da('0x18')]=_0xed96b0[_0xf8da('0x17')];for(_0x2611c2=0x0;_0x2611c2<_0x4c1ff1[_0xf8da('0x19')];_0x2611c2++){if(_0x4c1ff1[_0x2611c2][_0xf8da('0x1a')]===_0xed96b0[_0xf8da('0x17')]&&!_0x4c1ff1[_0x2611c2][_0xf8da('0x1b')]){_0x365fb7=!![];logger['info']('['+[_0x3e5413[_0xf8da('0x10')]()]+_0xf8da('0x1c')+_0x4c1ff1[_0x2611c2]['systemuserid']+'!');_0x26deca[_0xf8da('0x1d')]=_0x4c1ff1[_0x2611c2][_0xf8da('0x1e')];}}}}if(!_0x365fb7){logger['info']('['+[_0x3e5413['toUpperCase']()]+_0xf8da('0x1f'));_0x26deca[_0xf8da('0x18')]=_0x4e838e[_0xf8da('0xa')];for(_0x2611c2=0x0;_0x2611c2<_0x4c1ff1[_0xf8da('0x19')];_0x2611c2++){if(_0x4c1ff1[_0x2611c2]['internalemailaddress']===_0x4e838e['username']){_0x26deca['userId']=_0x4c1ff1[_0x2611c2]['systemuserid'];}}}_0x111367(_0x26deca);})[_0xf8da('0x20')](function(_0x2b513e){_0x4cbfec(_0x2b513e[_0xf8da('0x21')]);});});}function createEndUser(_0x2b403d,_0x4b8d17,_0x1270d2,_0x2ca340,_0x4326b1,_0x550590){return new BPromise(function(_0x252cda,_0x5577f0){return getAuthToken(_0x4b8d17,_0x1270d2,_0x550590)[_0xf8da('0xd')](function(_0xfe65c0){var _0x1e6a45=_0x550590[_0xf8da('0x22')]()===_0xf8da('0x23')?_0x4326b1[_0xf8da('0x24')]:_0x4326b1[_0xf8da('0x25')];var _0x424f5d={'method':'POST','uri':_0x2ca340+_0xf8da('0x26'),'body':{'telephone1':_0x1e6a45,'fullname':_0x1e6a45,'firstname':_0x1e6a45,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':'/systemusers('+_0x2b403d['userId']+')'},'headers':{'Authorization':_0xf8da('0x14')+_0xfe65c0,'OData-Version':_0xf8da('0x15')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x424f5d);})[_0xf8da('0xd')](function(_0x96c804){var _0x41cee6=_0x96c804['headers'][_0xf8da('0x27')];var _0x4b917b=_0x41cee6['substring'](_0x41cee6['lastIndexOf']('(')+0x1,_0x41cee6['lastIndexOf'](')'));_0x2b403d['enduserId']=_0x4b917b;_0x252cda(_0x2b403d);})[_0xf8da('0x20')](function(_0x5459d8){_0x5577f0(_0x5459d8[_0xf8da('0x21')]);});});}function getEndUser(_0x109741,_0x27552f,_0x5abd5e,_0x506aab,_0x1ac07d,_0x44a22d){return new BPromise(function(_0x3c9aa5,_0x150e83){return getAuthToken(_0x27552f,_0x5abd5e,_0x44a22d)[_0xf8da('0xd')](function(_0x3d8fce){var _0x4f9992={'method':_0xf8da('0x12'),'uri':_0x506aab+_0xf8da('0x28'),'headers':{'Authorization':_0xf8da('0x14')+_0x3d8fce,'If-None-Match':null,'OData-Version':_0xf8da('0x15')},'json':!![]};return rp(_0x4f9992);})[_0xf8da('0xd')](function(_0x41eead){var _0x4bfad0=null;if(_0x41eead){var _0xcb6420=_0x41eead[_0xf8da('0x29')];var _0x1e5cfd=![];for(_0x4bfad0=0x0;_0x4bfad0<_0xcb6420[_0xf8da('0x19')];_0x4bfad0++){var _0x58ac75=_0x44a22d[_0xf8da('0x22')]()==='outbound'?_0x1ac07d[_0xf8da('0x24')]:_0x1ac07d['calleridnum'];if(_0xcb6420[_0x4bfad0][_0xf8da('0x2a')]===_0x58ac75){_0x1e5cfd=!![];_0x109741['enduserId']=_0xcb6420[_0x4bfad0][_0xf8da('0x2b')];}}if(_0x1e5cfd){_0x3c9aa5(_0x109741);}else{return createEndUser(_0x109741,_0x27552f,_0x5abd5e,_0x506aab,_0x1ac07d,_0x44a22d)[_0xf8da('0xd')](function(_0x1818dc){logger[_0xf8da('0x2c')]('['+[_0x44a22d[_0xf8da('0x10')]()]+_0xf8da('0x2d'),_0x1818dc['enduserId']);_0x3c9aa5(_0x1818dc);});}}else{return createEndUser(_0x109741,_0x27552f,_0x5abd5e,_0x506aab,_0x1ac07d,_0x44a22d)[_0xf8da('0xd')](function(_0xc2c159){logger[_0xf8da('0x2c')]('['+[_0x44a22d['toUpperCase']()]+_0xf8da('0x2e'),_0xc2c159[_0xf8da('0x2f')]);_0x3c9aa5(_0xc2c159);});}});});}function getCustomFields(_0x9b370e,_0x4a8c7e,_0x278d44){var _0x3b52a5={};if(_0x9b370e['length']>0x0){_[_0xf8da('0x30')](_0x9b370e,function(_0x3507a6){if(_[_0xf8da('0x31')](['string',_0xf8da('0x32')],_0x3507a6[_0xf8da('0x33')])&&_0x3507a6[_0xf8da('0x34')]&&!_0x3507a6[_0xf8da('0x35')]){var _0x45abe2=_0x3507a6[_0xf8da('0x36')]['toLowerCase']();var _0x352172=_0x45abe2[_0xf8da('0x37')](0x0,_0x45abe2['indexOf']('_'));var _0x49f06e=_0x45abe2[_0xf8da('0x37')](_0x45abe2[_0xf8da('0x38')]('_')+0x1);if(_0x352172===_0x278d44){_0x3b52a5[_0x49f06e]=_0x3507a6[_0xf8da('0x39')];}}});}return _0x3b52a5;}function getTicket(_0x72f494,_0x555822,_0x246192,_0x2807f9,_0x46d5b8,_0x2fd0db,_0x5aeaff){return new BPromise(function(_0x540f69,_0x2a0eef){var _0x4f59d9;return getAuthToken(_0x555822,_0x246192,_0x5aeaff)[_0xf8da('0xd')](function(_0x50cded){if(_0x2fd0db[_0xf8da('0x3a')]===_0xf8da('0x3b')){_0x4f59d9={'method':_0xf8da('0x3c'),'uri':_0x2807f9+_0xf8da('0x3d'),'body':Object[_0xf8da('0x3e')]({},{'title':intUtil[_0xf8da('0x3f')](_0x2fd0db[_0xf8da('0x40')],_0x46d5b8,'\x20'),'description':intUtil['getString'](_0x2fd0db[_0xf8da('0x41')],_0x46d5b8,'\x0a'),'customerid_contact@odata.bind':_0xf8da('0x42')+_0x72f494['enduserId']+')','ownerid@odata.bind':_0xf8da('0x43')+_0x72f494[_0xf8da('0x1d')]+')','caseorigincode':'1'},getCustomFields(_0x2fd0db['Fields'],_0x46d5b8,_0x2fd0db[_0xf8da('0x3a')])),'headers':{'Authorization':_0xf8da('0x14')+_0x50cded,'OData-Version':_0xf8da('0x15')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x2fd0db[_0xf8da('0x3a')]===_0xf8da('0x44')){_0x4f59d9={'method':'POST','uri':_0x2807f9+'phonecalls','body':Object[_0xf8da('0x3e')]({},{'subject':intUtil['getString'](_0x2fd0db[_0xf8da('0x40')],_0x46d5b8,'\x20'),'phonenumber':String(_0x46d5b8['calleridnum']),'description':intUtil[_0xf8da('0x3f')](_0x2fd0db[_0xf8da('0x41')],_0x46d5b8,'\x0a'),'regardingobjectid_contact@odata.bind':_0xf8da('0x42')+_0x72f494[_0xf8da('0x2f')]+')','ownerid@odata.bind':_0xf8da('0x43')+_0x72f494[_0xf8da('0x1d')]+')','directioncode':_0x72f494[_0xf8da('0x45')]===_0xf8da('0x46')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':'/systemusers('+_0x72f494[_0xf8da('0x1d')]+')','participationtypemask':_0x72f494[_0xf8da('0x45')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':_0xf8da('0x42')+_0x72f494[_0xf8da('0x2f')]+')','participationtypemask':_0x72f494[_0xf8da('0x45')]===_0xf8da('0x46')?0x1:0x2}]},getCustomFields(_0x2fd0db[_0xf8da('0x47')],_0x46d5b8,_0x2fd0db['ticketType'])),'headers':{'Authorization':'Bearer\x20'+_0x50cded,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x4f59d9);})['then'](function(_0x16025f){var _0x2f8d1a=_0x16025f['headers']['odata-entityid'];var _0x1bf41c=_0x2f8d1a[_0xf8da('0x37')](_0x2f8d1a[_0xf8da('0x48')]('(')+0x1,_0x2f8d1a[_0xf8da('0x48')](')'));_0x72f494[_0xf8da('0x49')]=_0x1bf41c;_0x540f69(_0x72f494);})[_0xf8da('0x20')](function(_0x2780fe){_0x2a0eef(_0x2780fe[_0xf8da('0x21')]);});});}function emit(_0x970c83,_0x57aaa3,_0x523122,_0x540f94){var _0x5cb413={'uri':util[_0xf8da('0x4a')](_0xf8da('0x4b'),_0x970c83,_0x523122,_0x540f94)};io['to'](util[_0xf8da('0x4a')](_0xf8da('0x4c'),_0x57aaa3))[_0xf8da('0x4d')]('trigger:browser:url',_0x5cb413);}exports['cs']=function(_0x5bb913,_0x2ed7eb,_0x370f58,_0x769b7e,_0x492cb,_0xdcab35,_0x56b492,_0x3e153d){var _0x2947f9={};_0xdcab35[_0xf8da('0x9')]=intUtil[_0xf8da('0x4e')](_0xdcab35[_0xf8da('0x9')]);_0xdcab35[_0xf8da('0x4f')]=intUtil[_0xf8da('0x4e')](_0xdcab35[_0xf8da('0x4f')]);_0x2947f9[_0xf8da('0x45')]=_0x3e153d===_0xf8da('0x46')||_0x3e153d==='unmanaged'?_0xf8da('0x46'):_0xf8da('0x23');var _0x5aa8b3=util['format'](_0xf8da('0x50'),_0xdcab35['remoteUri']);var _0x5c6236=util[_0xf8da('0x4a')](_0xf8da('0x51'),_0xdcab35[_0xf8da('0x52')]);var _0x2398b0=util[_0xf8da('0x4a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xdcab35[_0xf8da('0x4f')],_0x2ed7eb[_0xf8da('0x53')],md5(_0x2ed7eb['uniqueid']));if(_0x492cb&&_0x492cb['monitor_format']){logger[_0xf8da('0x2c')](_0xf8da('0x54'),_0xf8da('0x55'));_0x2ed7eb[_0xf8da('0x56')]=_0x2398b0;}else if(_0x56b492&&_0x56b492[_0xf8da('0x57')]&&_0x56b492[_0xf8da('0x57')]!=='none'){logger[_0xf8da('0x2c')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x2ed7eb['recordingURL']=_0x2398b0;}else{_0x2ed7eb[_0xf8da('0x56')]='';}return getUser(_0x2947f9,_0xdcab35,_0x769b7e,_0x5c6236,_0x5aa8b3,_0x3e153d)[_0xf8da('0xd')](function(_0x443c92){logger[_0xf8da('0x2c')]('['+_0x3e153d[_0xf8da('0x10')]()+_0xf8da('0x58'),_0x443c92[_0xf8da('0x1d')]);logger['info']('['+_0x3e153d[_0xf8da('0x10')]()+_0xf8da('0x59'),_0x443c92['userEmail']);return getEndUser(_0x443c92,_0xdcab35,_0x5c6236,_0x5aa8b3,_0x2ed7eb,_0x3e153d);})['then'](function(_0x46b66f){logger[_0xf8da('0x2c')]('['+_0x3e153d[_0xf8da('0x10')]()+_0xf8da('0x5a'),_0x46b66f[_0xf8da('0x2f')]);logger[_0xf8da('0x2c')]('['+_0x3e153d['toUpperCase']()+_0xf8da('0x5b'),_0x2ed7eb['calleridnum']);return getTicket(_0x46b66f,_0xdcab35,_0x5c6236,_0x5aa8b3,_0x2ed7eb,_0x370f58,_0x3e153d);})[_0xf8da('0xd')](function(_0x21ef24){logger[_0xf8da('0x2c')](util[_0xf8da('0x4a')]('['+_0x3e153d[_0xf8da('0x10')]()+_0xf8da('0x5c'),_0x370f58[_0xf8da('0x3a')],_0x21ef24['ticketId']));logger['info'](util[_0xf8da('0x4a')]('['+_0x3e153d[_0xf8da('0x10')]()+_0xf8da('0x5d'),_0x3e153d));if(_0x3e153d!==_0xf8da('0x5e')){logger[_0xf8da('0x2c')]('['+_0x3e153d[_0xf8da('0x10')]()+']',_0xf8da('0x5f'));emit(_0xdcab35[_0xf8da('0x9')],_0x769b7e[_0xf8da('0x60')],_0x370f58[_0xf8da('0x3a')],_0x21ef24[_0xf8da('0x49')]);}})['catch'](function(_0x2b2187){logger[_0xf8da('0xf')]('['+_0x3e153d['toUpperCase']()+']\x20Error\x20running\x20Dynamics365\x20integration',util[_0xf8da('0x61')](_0x2b2187,{'showHidden':!![],'depth':null}));});};