5dc8403a14efe043c8fec166a714c41f740fa209
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x7488=['ioredis','../../../../config/logger','dynamics365','defaults','redis','localhost','socket.io-emitter','POST','clientId','remoteUri','password','clientSecret','then','access_token','error','message','GET','4.0','value','validateEmail','email','userEmail','length','internalemailaddress','isdisabled','info','toUpperCase',']\x20Agent\x20found\x20','systemuserid','userId','username','catch','toLowerCase','outbound','destcalleridnum','contacts','/systemusers(','odata-entityid','substring','lastIndexOf','contacts?$select=telephone1','Bearer\x20','calleridnum','contactid',']\x20Enduser\x20Created!','enduserId','type','customField','idField','indexOf','content','incident','incidents','assign','getString','Subjects','Fields','ticketType','/contacts(','callDirection','queue','headers','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','trigger:browser:url','stripTrailingSlash','serverUrl','%s/api/data/v9.0/','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20Call\x20direction:\x20%s','unmanaged','name','inspect','lodash','request-promise','md5'];(function(_0x3ac742,_0x4769a6){var _0x2f1eda=function(_0x3f1d10){while(--_0x3f1d10){_0x3ac742['push'](_0x3ac742['shift']());}};_0x2f1eda(++_0x4769a6);}(_0x7488,0x165));var _0x8748=function(_0x3edeb7,_0x4803fd){_0x3edeb7=_0x3edeb7-0x0;var _0x258700=_0x7488[_0x3edeb7];return _0x258700;};'use strict';var _=require(_0x8748('0x0'));var BPromise=require('bluebird');var rp=require(_0x8748('0x1'));var util=require('util');var intUtil=require('./util');var md5=require(_0x8748('0x2'));var Redis=require(_0x8748('0x3'));var logger=require(_0x8748('0x4'))(_0x8748('0x5'));var config=require('../../../../config/environment');config['redis']=_[_0x8748('0x6')](config[_0x8748('0x7')],{'host':_0x8748('0x8'),'port':0x18eb});var io=require(_0x8748('0x9'))(new Redis(config[_0x8748('0x7')]));function getAuthToken(_0x57f33e,_0x8c23a,_0x20cac1){var _0x5b4d7e={'method':_0x8748('0xa'),'uri':_0x8c23a,'form':{'client_id':_0x57f33e[_0x8748('0xb')],'resource':_0x57f33e[_0x8748('0xc')],'username':_0x57f33e['username'],'password':_0x57f33e[_0x8748('0xd')],'grant_type':'password','client_secret':_0x57f33e[_0x8748('0xe')]},'json':!![]};return rp(_0x5b4d7e)[_0x8748('0xf')](function(_0x4e7367){return _0x4e7367[_0x8748('0x10')];})['catch'](function(_0x1823eb){logger[_0x8748('0x11')]('['+[_0x20cac1['toUpperCase']()]+']\x20Wrong\x20credentials!');return _0x1823eb[_0x8748('0x12')];});}function getUser(_0x1514ed,_0x470f6f,_0x539f0e,_0x3ff8ed,_0x136aaa,_0x22d838){return new BPromise(function(_0x3970a2,_0x43d856){return getAuthToken(_0x470f6f,_0x3ff8ed,_0x22d838)['then'](function(_0x1d9ba7){var _0x583062={'method':_0x8748('0x13'),'uri':_0x136aaa+'systemusers?$select=internalemailaddress,isdisabled,systemuserid','headers':{'Authorization':'Bearer\x20'+_0x1d9ba7,'OData-Version':_0x8748('0x14')},'json':!![]};return rp(_0x583062);})[_0x8748('0xf')](function(_0x10b909){var _0x1b6a85=_0x10b909[_0x8748('0x15')];var _0xbe23c=![];var _0x16b956=null;if(!_['isNil'](_0x539f0e)){if(intUtil[_0x8748('0x16')](_0x539f0e[_0x8748('0x17')])){_0x1514ed[_0x8748('0x18')]=_0x539f0e[_0x8748('0x17')];for(_0x16b956=0x0;_0x16b956<_0x1b6a85[_0x8748('0x19')];_0x16b956++){if(_0x1b6a85[_0x16b956][_0x8748('0x1a')]===_0x539f0e[_0x8748('0x17')]&&!_0x1b6a85[_0x16b956][_0x8748('0x1b')]){_0xbe23c=!![];logger[_0x8748('0x1c')]('['+[_0x22d838[_0x8748('0x1d')]()]+_0x8748('0x1e')+_0x1b6a85[_0x16b956][_0x8748('0x1f')]+'!');_0x1514ed[_0x8748('0x20')]=_0x1b6a85[_0x16b956]['systemuserid'];}}}}if(!_0xbe23c){logger[_0x8748('0x1c')]('['+[_0x22d838['toUpperCase']()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0x1514ed[_0x8748('0x18')]=_0x470f6f[_0x8748('0x21')];for(_0x16b956=0x0;_0x16b956<_0x1b6a85[_0x8748('0x19')];_0x16b956++){if(_0x1b6a85[_0x16b956][_0x8748('0x1a')]===_0x470f6f[_0x8748('0x21')]){_0x1514ed[_0x8748('0x20')]=_0x1b6a85[_0x16b956][_0x8748('0x1f')];}}}_0x3970a2(_0x1514ed);})[_0x8748('0x22')](function(_0x23cd43){_0x43d856(_0x23cd43['message']);});});}function createEndUser(_0x2be2d3,_0x4bfe1e,_0x55ee45,_0x4ece64,_0xb6e07b,_0x44b360){return new BPromise(function(_0x158e74,_0x3f18e4){return getAuthToken(_0x4bfe1e,_0x55ee45,_0x44b360)[_0x8748('0xf')](function(_0x4958fb){var _0x1f05c0=_0x44b360[_0x8748('0x23')]()===_0x8748('0x24')?_0xb6e07b[_0x8748('0x25')]:_0xb6e07b['calleridnum'];var _0x18c8a4={'method':_0x8748('0xa'),'uri':_0x4ece64+_0x8748('0x26'),'body':{'telephone1':_0x1f05c0,'fullname':_0x1f05c0,'firstname':_0x1f05c0,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x8748('0x27')+_0x2be2d3[_0x8748('0x20')]+')'},'headers':{'Authorization':'Bearer\x20'+_0x4958fb,'OData-Version':_0x8748('0x14')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x18c8a4);})['then'](function(_0x20c1d7){var _0x296001=_0x20c1d7['headers'][_0x8748('0x28')];var _0x17ce91=_0x296001[_0x8748('0x29')](_0x296001[_0x8748('0x2a')]('(')+0x1,_0x296001[_0x8748('0x2a')](')'));_0x2be2d3['enduserId']=_0x17ce91;_0x158e74(_0x2be2d3);})[_0x8748('0x22')](function(_0x56a1ad){_0x3f18e4(_0x56a1ad[_0x8748('0x12')]);});});}function getEndUser(_0xbda8d6,_0x17dcb9,_0x52e1c9,_0x51d1dd,_0x5ea79d,_0x37c0cd){return new BPromise(function(_0x5916b3,_0x308d8e){return getAuthToken(_0x17dcb9,_0x52e1c9,_0x37c0cd)[_0x8748('0xf')](function(_0x15993e){var _0x50a717={'method':_0x8748('0x13'),'uri':_0x51d1dd+_0x8748('0x2b'),'headers':{'Authorization':_0x8748('0x2c')+_0x15993e,'If-None-Match':null,'OData-Version':_0x8748('0x14')},'json':!![]};return rp(_0x50a717);})[_0x8748('0xf')](function(_0x281846){var _0x4710a5=null;if(_0x281846){var _0x2aba1a=_0x281846[_0x8748('0x15')];var _0x3409c7=![];for(_0x4710a5=0x0;_0x4710a5<_0x2aba1a['length'];_0x4710a5++){var _0x2523bb=_0x37c0cd[_0x8748('0x23')]()==='outbound'?_0x5ea79d[_0x8748('0x25')]:_0x5ea79d[_0x8748('0x2d')];if(_0x2aba1a[_0x4710a5]['telephone1']===_0x2523bb){_0x3409c7=!![];_0xbda8d6['enduserId']=_0x2aba1a[_0x4710a5][_0x8748('0x2e')];}}if(_0x3409c7){_0x5916b3(_0xbda8d6);}else{return createEndUser(_0xbda8d6,_0x17dcb9,_0x52e1c9,_0x51d1dd,_0x5ea79d,_0x37c0cd)['then'](function(_0x379d33){logger['info']('['+[_0x37c0cd['toUpperCase']()]+']\x20Enduser\x20created!',_0x379d33['enduserId']);_0x5916b3(_0x379d33);});}}else{return createEndUser(_0xbda8d6,_0x17dcb9,_0x52e1c9,_0x51d1dd,_0x5ea79d,_0x37c0cd)[_0x8748('0xf')](function(_0x21e233){logger[_0x8748('0x1c')]('['+[_0x37c0cd[_0x8748('0x1d')]()]+_0x8748('0x2f'),_0x21e233[_0x8748('0x30')]);_0x5916b3(_0x21e233);});}});});}function getCustomFields(_0x503eb2,_0x5ea1a4,_0x4e91e6){var _0xb748d9={};if(_0x503eb2['length']>0x0){_['forEach'](_0x503eb2,function(_0x41f634){if(_0x41f634[_0x8748('0x31')]==='string'&&_0x41f634['nameField']&&!_0x41f634[_0x8748('0x32')]){var _0x1df704=_0x41f634[_0x8748('0x33')][_0x8748('0x23')]();var _0x581290=_0x1df704['substring'](0x0,_0x1df704[_0x8748('0x34')]('_'));var _0xab80f4=_0x1df704['substring'](_0x1df704[_0x8748('0x34')]('_')+0x1);if(_0x581290===_0x4e91e6){_0xb748d9[_0xab80f4]=_0x41f634[_0x8748('0x35')];}}});}return _0xb748d9;}function getTicket(_0x458aff,_0x4357dc,_0x2d501a,_0x3538a7,_0x3b602e,_0xf31019,_0x308c77){return new BPromise(function(_0x42c13a,_0x15d3d2){var _0x410ec3;return getAuthToken(_0x4357dc,_0x2d501a,_0x308c77)['then'](function(_0x542118){if(_0xf31019['ticketType']===_0x8748('0x36')){_0x410ec3={'method':_0x8748('0xa'),'uri':_0x3538a7+_0x8748('0x37'),'body':Object[_0x8748('0x38')]({},{'title':intUtil[_0x8748('0x39')](_0xf31019[_0x8748('0x3a')],_0x3b602e,'\x20'),'description':intUtil[_0x8748('0x39')](_0xf31019['Descriptions'],_0x3b602e,'\x0a'),'customerid_contact@odata.bind':'/contacts('+_0x458aff['enduserId']+')','ownerid@odata.bind':_0x8748('0x27')+_0x458aff['userId']+')','caseorigincode':'1'},getCustomFields(_0xf31019[_0x8748('0x3b')],_0x3b602e,_0xf31019[_0x8748('0x3c')])),'headers':{'Authorization':'Bearer\x20'+_0x542118,'OData-Version':_0x8748('0x14')},'json':!![],'resolveWithFullResponse':!![]};}if(_0xf31019[_0x8748('0x3c')]==='phonecall'){_0x410ec3={'method':'POST','uri':_0x3538a7+'phonecalls','body':Object[_0x8748('0x38')]({},{'subject':intUtil[_0x8748('0x39')](_0xf31019[_0x8748('0x3a')],_0x3b602e,'\x20'),'phonenumber':String(_0x3b602e['calleridnum']),'description':intUtil[_0x8748('0x39')](_0xf31019['Descriptions'],_0x3b602e,'\x0a'),'regardingobjectid_contact@odata.bind':_0x8748('0x3d')+_0x458aff[_0x8748('0x30')]+')','ownerid@odata.bind':_0x8748('0x27')+_0x458aff['userId']+')','directioncode':_0x458aff[_0x8748('0x3e')]==='queue'?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x8748('0x27')+_0x458aff[_0x8748('0x20')]+')','participationtypemask':_0x458aff[_0x8748('0x3e')]===_0x8748('0x3f')?0x2:0x1},{'partyid_contact@odata.bind':_0x8748('0x3d')+_0x458aff[_0x8748('0x30')]+')','participationtypemask':_0x458aff[_0x8748('0x3e')]===_0x8748('0x3f')?0x1:0x2}]},getCustomFields(_0xf31019['Fields'],_0x3b602e,_0xf31019[_0x8748('0x3c')])),'headers':{'Authorization':_0x8748('0x2c')+_0x542118,'OData-Version':_0x8748('0x14')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x410ec3);})[_0x8748('0xf')](function(_0x441f03){var _0x3b544e=_0x441f03[_0x8748('0x40')][_0x8748('0x28')];var _0x24f31f=_0x3b544e[_0x8748('0x29')](_0x3b544e[_0x8748('0x2a')]('(')+0x1,_0x3b544e[_0x8748('0x2a')](')'));_0x458aff[_0x8748('0x41')]=_0x24f31f;_0x42c13a(_0x458aff);})[_0x8748('0x22')](function(_0x560a16){_0x15d3d2(_0x560a16[_0x8748('0x12')]);});});}function emit(_0x5a4354,_0x1590d6,_0x49ed29,_0x161246){var _0xfbdf60={'uri':util[_0x8748('0x42')](_0x8748('0x43'),_0x5a4354,_0x49ed29,_0x161246)};io['to'](util[_0x8748('0x42')](_0x8748('0x44'),_0x1590d6))[_0x8748('0x45')](_0x8748('0x46'),_0xfbdf60);}exports['cs']=function(_0x29e2e9,_0x4828ed,_0x4082e9,_0x1f2b43,_0x55e91f,_0x2f79da,_0x3494c0,_0x3eabbe){var _0x297183={};_0x2f79da[_0x8748('0xc')]=intUtil[_0x8748('0x47')](_0x2f79da[_0x8748('0xc')]);_0x2f79da[_0x8748('0x48')]=intUtil['stripTrailingSlash'](_0x2f79da['serverUrl']);_0x297183['callDirection']=_0x3eabbe===_0x8748('0x3f')||_0x3eabbe==='unmanaged'?'queue':'outbound';var _0x5cbf10=util[_0x8748('0x42')](_0x8748('0x49'),_0x2f79da[_0x8748('0xc')]);var _0x438602=util[_0x8748('0x42')]('https://login.microsoftonline.com/%s/oauth2/token',_0x2f79da[_0x8748('0x4a')]);var _0x39b9e3=util['format'](_0x8748('0x4b'),_0x2f79da[_0x8748('0x48')],_0x4828ed['uniqueid'],md5(_0x4828ed[_0x8748('0x4c')]));if(_0x55e91f&&_0x55e91f[_0x8748('0x4d')]){logger[_0x8748('0x1c')]('[QUEUE]',_0x8748('0x4e'));_0x4828ed['recordingURL']=_0x39b9e3;}else if(_0x3494c0&&_0x3494c0['recordingFormat']&&_0x3494c0[_0x8748('0x4f')]!==_0x8748('0x50')){logger['info'](_0x8748('0x51'),_0x8748('0x4e'));_0x4828ed[_0x8748('0x52')]=_0x39b9e3;}else{_0x4828ed['recordingURL']='';}return getUser(_0x297183,_0x2f79da,_0x1f2b43,_0x438602,_0x5cbf10,_0x3eabbe)[_0x8748('0xf')](function(_0x2f3c2b){logger[_0x8748('0x1c')]('['+_0x3eabbe['toUpperCase']()+_0x8748('0x53'),_0x2f3c2b[_0x8748('0x20')]);logger[_0x8748('0x1c')]('['+_0x3eabbe[_0x8748('0x1d')]()+_0x8748('0x54'),_0x2f3c2b[_0x8748('0x18')]);return getEndUser(_0x2f3c2b,_0x2f79da,_0x438602,_0x5cbf10,_0x4828ed,_0x3eabbe);})['then'](function(_0x2798cb){logger[_0x8748('0x1c')]('['+_0x3eabbe['toUpperCase']()+_0x8748('0x55'),_0x2798cb[_0x8748('0x30')]);logger['info']('['+_0x3eabbe['toUpperCase']()+']\x20The\x20Enduser\x20phone\x20is:',_0x4828ed['calleridnum']);return getTicket(_0x2798cb,_0x2f79da,_0x438602,_0x5cbf10,_0x4828ed,_0x4082e9,_0x3eabbe);})[_0x8748('0xf')](function(_0x3754ee){logger[_0x8748('0x1c')](util[_0x8748('0x42')]('['+_0x3eabbe['toUpperCase']()+']\x20The\x20%s\x20ID\x20is:\x20%s',_0x4082e9['ticketType'],_0x3754ee[_0x8748('0x41')]));logger['info'](util['format']('['+_0x3eabbe[_0x8748('0x1d')]()+_0x8748('0x56'),_0x3eabbe));if(_0x3eabbe!==_0x8748('0x57')){logger['info']('['+_0x3eabbe[_0x8748('0x1d')]()+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x2f79da['remoteUri'],_0x1f2b43[_0x8748('0x58')],_0x4082e9[_0x8748('0x3c')],_0x3754ee['ticketId']);}})[_0x8748('0x22')](function(_0x2f6b78){logger[_0x8748('0x11')]('['+_0x3eabbe[_0x8748('0x1d')]()+']\x20Error\x20running\x20Dynamics365\x20integration',util[_0x8748('0x59')](_0x2f6b78,{'showHidden':!![],'depth':null}));});};