server/services/ami/trigger/integration/dynamics365.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x286b=['recordingFormat','[OUTBOUND]','recordingURL',']\x20The\x20User\x20ID\x20is:','userEmail','moduleCreate','additionalSearchContact',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','name','error',']\x20Error\x20running\x20Dynamics365\x20integration','Error\x20running\x20Dynamics365\x20integration','lodash','util','md5','ioredis','../../../../config/logger','dynamics365','redis','defaults','socket.io-emitter','modernAuthentication','data7','tenantId','CloudProvider','data2','resolve','data5','POST','clientId','password','clientSecret','then','access_token','catch','toUpperCase',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','isNil','validateEmail','email','isdisabled','info',']\x20Agent\x20found\x20','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','username','length','internalemailaddress','systemuserid','toLowerCase','outbound','destcalleridnum','contacts','/systemusers(','body','headers','odata-entityid','substring','lastIndexOf','calleridnum','telephone1','&$filter=','%2b','value','enduserId','contactid','nothing',']\x20Enduser\x20NOT\x20Created\x20-\x20ModuleCreate\x20=\x20Nothing',']\x20Enduser\x20created!','forEach','includes','string','picklist','nameField','indexOf','content','ticketType','incident','incidents','Subjects','getString','/contacts(','Fields','phonecall','callDirection','queue','assign','Descriptions','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','emit','trigger:browser:url','remoteUri','stripTrailingSlash','serverUrl','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!'];(function(_0x41416e,_0x22e0a7){var _0x50fd9c=function(_0x157424){while(--_0x157424){_0x41416e['push'](_0x41416e['shift']());}};_0x50fd9c(++_0x22e0a7);}(_0x286b,0x164));var _0xb286=function(_0x355a6c,_0x4daec8){_0x355a6c=_0x355a6c-0x0;var _0x20f3a0=_0x286b[_0x355a6c];return _0x20f3a0;};'use strict';var _=require(_0xb286('0x0'));var rp=require('request-promise');var util=require(_0xb286('0x1'));var intUtil=require('./util');var md5=require(_0xb286('0x2'));var Redis=require(_0xb286('0x3'));var logger=require(_0xb286('0x4'))(_0xb286('0x5'));var config=require('../../../../config/environment');config[_0xb286('0x6')]=_[_0xb286('0x7')](config[_0xb286('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xb286('0x8'))(new Redis(config[_0xb286('0x6')]));function getAuthToken(_0x113ea6,_0x1346a8,_0x4d0d82){if(_0x113ea6[_0xb286('0x9')]){_0x113ea6['remoteUri']=_0x113ea6['CloudProvider'][_0xb286('0xa')];_0x113ea6[_0xb286('0xb')]=_0x113ea6[_0xb286('0xc')][_0xb286('0xd')];return Promise[_0xb286('0xe')](_0x113ea6[_0xb286('0xc')][_0xb286('0xf')]);}var _0x2c07d3={'method':_0xb286('0x10'),'uri':_0x1346a8,'form':{'client_id':_0x113ea6[_0xb286('0x11')],'resource':_0x113ea6['remoteUri'],'username':_0x113ea6['username'],'password':_0x113ea6[_0xb286('0x12')],'grant_type':_0xb286('0x12'),'client_secret':_0x113ea6[_0xb286('0x13')]},'json':!![]};return rp(_0x2c07d3)[_0xb286('0x14')](function(_0x5e8721){return _0x5e8721[_0xb286('0x15')];})[_0xb286('0x16')](function(_0x1a5df2){logger['error']('['+[_0x4d0d82[_0xb286('0x17')]()]+_0xb286('0x18'));return _0x1a5df2[_0xb286('0x19')];});}function getUser(_0x55d91b,_0x150ebc,_0x3bd7c2,_0x4c2117,_0x442904,_0x3897fc){return new Promise(function(_0x361c91,_0x2dd885){return getAuthToken(_0x150ebc,_0x4c2117,_0x3897fc)[_0xb286('0x14')](function(_0x596ea3){var _0x2b2492={'method':_0xb286('0x1a'),'uri':_0x442904+_0xb286('0x1b'),'headers':{'Authorization':_0xb286('0x1c')+_0x596ea3,'OData-Version':_0xb286('0x1d')},'json':!![]};return rp(_0x2b2492);})[_0xb286('0x14')](function(_0x570049){var _0x2fac99=_0x570049['value'];var _0x5aa3aa=![];var _0x21ba4a=null;if(!_[_0xb286('0x1e')](_0x3bd7c2)){if(intUtil[_0xb286('0x1f')](_0x3bd7c2[_0xb286('0x20')])){_0x55d91b['userEmail']=_0x3bd7c2[_0xb286('0x20')];for(_0x21ba4a=0x0;_0x21ba4a<_0x2fac99['length'];_0x21ba4a++){if(_0x2fac99[_0x21ba4a]['internalemailaddress']===_0x3bd7c2['email']&&!_0x2fac99[_0x21ba4a][_0xb286('0x21')]){_0x5aa3aa=!![];logger[_0xb286('0x22')]('['+[_0x3897fc[_0xb286('0x17')]()]+_0xb286('0x23')+_0x2fac99[_0x21ba4a]['systemuserid']+'!');_0x55d91b[_0xb286('0x24')]=_0x2fac99[_0x21ba4a]['systemuserid'];}}}}if(!_0x5aa3aa){logger[_0xb286('0x22')]('['+[_0x3897fc[_0xb286('0x17')]()]+_0xb286('0x25'));_0x55d91b['userEmail']=_0x150ebc[_0xb286('0x26')];for(_0x21ba4a=0x0;_0x21ba4a<_0x2fac99[_0xb286('0x27')];_0x21ba4a++){if(_0x2fac99[_0x21ba4a][_0xb286('0x28')]===_0x150ebc[_0xb286('0x26')]){_0x55d91b[_0xb286('0x24')]=_0x2fac99[_0x21ba4a][_0xb286('0x29')];}}}_0x361c91(_0x55d91b);})['catch'](function(_0x4e59d3){_0x2dd885(_0x4e59d3[_0xb286('0x19')]);});});}function createEndUser(_0x4aedf6,_0x138821,_0x447c2f,_0x4051b3,_0x5b611b,_0x5a3ac8,_0x351d2a){return new Promise(function(_0x2509e9,_0x4d9472){return getAuthToken(_0x138821,_0x447c2f,_0x5a3ac8)[_0xb286('0x14')](function(_0x3ec6b5){var _0x16b0cb=_0x5a3ac8[_0xb286('0x2a')]()===_0xb286('0x2b')?_0x5b611b[_0xb286('0x2c')]:_0x5b611b['calleridnum'];var _0x1caa5e={'method':_0xb286('0x10'),'uri':_0x4051b3+_0xb286('0x2d'),'body':{'fullname':_0x16b0cb,'firstname':_0x16b0cb,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0xb286('0x2e')+_0x4aedf6['userId']+')'},'headers':{'Authorization':_0xb286('0x1c')+_0x3ec6b5,'OData-Version':_0xb286('0x1d')},'json':!![],'resolveWithFullResponse':!![]};_0x1caa5e[_0xb286('0x2f')][_0x351d2a]=_0x16b0cb;return rp(_0x1caa5e);})[_0xb286('0x14')](function(_0x5894a3){var _0x2b7085=_0x5894a3[_0xb286('0x30')][_0xb286('0x31')];var _0x3a5417=_0x2b7085[_0xb286('0x32')](_0x2b7085['lastIndexOf']('(')+0x1,_0x2b7085[_0xb286('0x33')](')'));_0x4aedf6['enduserId']=_0x3a5417;_0x2509e9(_0x4aedf6);})[_0xb286('0x16')](function(_0x331509){_0x4d9472(_0x331509[_0xb286('0x19')]);});});}function getEndUser(_0x13fff1,_0x4279fa,_0x2638f3,_0x644efa,_0x3eccc5,_0x1177b8,_0x1df4ae,_0x851cd5){var _0x527a09=_0x1177b8['toLowerCase']()===_0xb286('0x2b')?_0x3eccc5[_0xb286('0x2c')]:_0x3eccc5[_0xb286('0x34')];return getAuthToken(_0x4279fa,_0x2638f3,_0x1177b8)[_0xb286('0x14')](function(_0x1fa75){_0x851cd5=_0x851cd5?_0x851cd5:_0xb286('0x35');var _0x4aa92b={'method':_0xb286('0x1a'),'uri':_0x644efa+'contacts?$select='+_0x851cd5+_0xb286('0x36')+_0x851cd5+'\x20eq\x20\x27'+_0x527a09['replace']('+',_0xb286('0x37'))+'\x27','headers':{'Authorization':_0xb286('0x1c')+_0x1fa75,'If-None-Match':null,'OData-Version':_0xb286('0x1d')},'json':!![]};return rp(_0x4aa92b);})[_0xb286('0x14')](function(_0x4f247c){var _0x3a79f3=![];if(!_0x4f247c)return _0x3a79f3;var _0x42fe45=_0x4f247c[_0xb286('0x38')];for(var _0x4c091b=0x0;_0x4c091b<_0x42fe45[_0xb286('0x27')];_0x4c091b++){if(_0x42fe45[_0x4c091b][_0x851cd5]===_0x527a09){_0x3a79f3=!![];_0x13fff1[_0xb286('0x39')]=_0x42fe45[_0x4c091b][_0xb286('0x3a')];}}return _0x3a79f3;})[_0xb286('0x14')](function(_0x583c40){if(_0x583c40)return _0x13fff1;if(_0x1df4ae===_0xb286('0x3b')){logger[_0xb286('0x22')]('['+[_0x1177b8[_0xb286('0x17')]()]+_0xb286('0x3c'));return _0x13fff1;}return createEndUser(_0x13fff1,_0x4279fa,_0x2638f3,_0x644efa,_0x3eccc5,_0x1177b8,_0x851cd5)['then'](function(_0x20197c){logger[_0xb286('0x22')]('['+[_0x1177b8[_0xb286('0x17')]()]+_0xb286('0x3d'),_0x20197c[_0xb286('0x39')]);return _0x20197c;});});}function getCustomFields(_0x3c888e,_0x991ab7,_0x3f34f8){var _0x341d62={};if(_0x3c888e[_0xb286('0x27')]>0x0){_[_0xb286('0x3e')](_0x3c888e,function(_0x44ed57){if(_[_0xb286('0x3f')]([_0xb286('0x40'),_0xb286('0x41')],_0x44ed57['type'])&&_0x44ed57[_0xb286('0x42')]&&!_0x44ed57['customField']){var _0x231525=_0x44ed57['idField'][_0xb286('0x2a')]();var _0x58770a=_0x231525[_0xb286('0x32')](0x0,_0x231525[_0xb286('0x43')]('_'));var _0x32cce1=_0x231525[_0xb286('0x32')](_0x231525['indexOf']('_')+0x1);if(_0x58770a===_0x3f34f8){_0x341d62[_0x32cce1]=_0x44ed57[_0xb286('0x44')];}}});}return _0x341d62;}function getTicket(_0x5b8c83,_0xae2b,_0x2d8ccf,_0x527462,_0x39172b,_0x1f116c,_0x315616){return new Promise(function(_0x20f434,_0x273640){var _0x20427e;return getAuthToken(_0xae2b,_0x2d8ccf,_0x315616)['then'](function(_0x5287cf){if(_0x1f116c[_0xb286('0x45')]===_0xb286('0x46')){_0x20427e={'method':'POST','uri':_0x527462+_0xb286('0x47'),'body':Object['assign']({},{'title':intUtil['getString'](_0x1f116c[_0xb286('0x48')],_0x39172b,'\x20'),'description':intUtil[_0xb286('0x49')](_0x1f116c['Descriptions'],_0x39172b,'\x0a'),'customerid_contact@odata.bind':_0x5b8c83['enduserId']?_0xb286('0x4a')+_0x5b8c83[_0xb286('0x39')]+')':undefined,'ownerid@odata.bind':_0xb286('0x2e')+_0x5b8c83['userId']+')','caseorigincode':'1'},getCustomFields(_0x1f116c[_0xb286('0x4b')],_0x39172b,_0x1f116c[_0xb286('0x45')])),'headers':{'Authorization':_0xb286('0x1c')+_0x5287cf,'OData-Version':_0xb286('0x1d')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x1f116c[_0xb286('0x45')]===_0xb286('0x4c')){var _0x241ead=_0x5b8c83[_0xb286('0x39')]?[{'partyid_systemuser@odata.bind':_0xb286('0x2e')+_0x5b8c83[_0xb286('0x24')]+')','participationtypemask':_0x5b8c83[_0xb286('0x4d')]===_0xb286('0x4e')?0x2:0x1},{'partyid_contact@odata.bind':_0xb286('0x4a')+_0x5b8c83['enduserId']+')','participationtypemask':_0x5b8c83[_0xb286('0x4d')]===_0xb286('0x4e')?0x1:0x2}]:[{'partyid_systemuser@odata.bind':_0xb286('0x2e')+_0x5b8c83[_0xb286('0x24')]+')','participationtypemask':_0x5b8c83[_0xb286('0x4d')]===_0xb286('0x4e')?0x2:0x1}];_0x20427e={'method':'POST','uri':_0x527462+'phonecalls','body':Object[_0xb286('0x4f')]({},{'subject':intUtil['getString'](_0x1f116c[_0xb286('0x48')],_0x39172b,'\x20'),'phonenumber':String(_0x39172b['calleridnum']),'description':intUtil[_0xb286('0x49')](_0x1f116c[_0xb286('0x50')],_0x39172b,'\x0a'),'regardingobjectid_contact@odata.bind':_0x5b8c83[_0xb286('0x39')]?_0xb286('0x4a')+_0x5b8c83[_0xb286('0x39')]+')':undefined,'ownerid@odata.bind':_0xb286('0x2e')+_0x5b8c83[_0xb286('0x24')]+')','directioncode':_0x5b8c83[_0xb286('0x4d')]===_0xb286('0x4e')?![]:!![],'phonecall_activity_parties':_0x241ead},getCustomFields(_0x1f116c['Fields'],_0x39172b,_0x1f116c[_0xb286('0x45')])),'headers':{'Authorization':_0xb286('0x1c')+_0x5287cf,'OData-Version':_0xb286('0x1d')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x20427e);})['then'](function(_0x5ce191){var _0x4420a1=_0x5ce191[_0xb286('0x30')]['odata-entityid'];var _0x1012de=_0x4420a1[_0xb286('0x32')](_0x4420a1[_0xb286('0x33')]('(')+0x1,_0x4420a1[_0xb286('0x33')](')'));_0x5b8c83[_0xb286('0x51')]=_0x1012de;_0x20f434(_0x5b8c83);})['catch'](function(_0xc48542){_0x273640(_0xc48542[_0xb286('0x19')]);});});}function emit(_0x14d503,_0x155fa7,_0x27de9e,_0x49beae){var _0x3c5843={'uri':util[_0xb286('0x52')](_0xb286('0x53'),_0x14d503,_0x27de9e,_0x49beae)};io['to'](util[_0xb286('0x52')]('user:%s',_0x155fa7))[_0xb286('0x54')](_0xb286('0x55'),_0x3c5843);}exports['cs']=function(_0x5c2c70,_0x121437,_0x3b684c,_0x2ab83b,_0x2fe877,_0x3978e7,_0x2941b3,_0x5e16da){var _0x535928={};_0x3978e7[_0xb286('0x56')]=_0x3978e7[_0xb286('0x9')]?intUtil[_0xb286('0x57')](_0x3978e7['CloudProvider'][_0xb286('0xa')]):intUtil[_0xb286('0x57')](_0x3978e7[_0xb286('0x56')]);_0x3978e7[_0xb286('0x58')]=intUtil['stripTrailingSlash'](_0x3978e7['serverUrl']);_0x535928[_0xb286('0x4d')]=_0x5e16da===_0xb286('0x4e')||_0x5e16da==='unmanaged'?_0xb286('0x4e'):_0xb286('0x2b');var _0x4a6bad=_0x3978e7['modernAuthentication']?util[_0xb286('0x52')](_0xb286('0x59'),_0x3978e7[_0xb286('0xc')][_0xb286('0xa')]):util[_0xb286('0x52')](_0xb286('0x59'),_0x3978e7[_0xb286('0x56')]);var _0x155500=util[_0xb286('0x52')](_0xb286('0x5a'),_0x3978e7[_0xb286('0xb')]);var _0x5b9804=util[_0xb286('0x52')](_0xb286('0x5b'),_0x3978e7[_0xb286('0x58')],_0x121437[_0xb286('0x5c')],md5(_0x121437['uniqueid']));if(_0x2fe877&&_0x2fe877[_0xb286('0x5d')]){logger[_0xb286('0x22')](_0xb286('0x5e'),_0xb286('0x5f'));_0x121437['recordingURL']=_0x5b9804;}else if(_0x2941b3&&_0x2941b3[_0xb286('0x60')]&&_0x2941b3['recordingFormat']!=='none'){logger[_0xb286('0x22')](_0xb286('0x61'),_0xb286('0x5f'));_0x121437[_0xb286('0x62')]=_0x5b9804;}else{_0x121437['recordingURL']='';}return getUser(_0x535928,_0x3978e7,_0x2ab83b,_0x155500,_0x4a6bad,_0x5e16da)[_0xb286('0x14')](function(_0x5c9633){logger[_0xb286('0x22')]('['+_0x5e16da[_0xb286('0x17')]()+_0xb286('0x63'),_0x5c9633[_0xb286('0x24')]);logger['info']('['+_0x5e16da[_0xb286('0x17')]()+']\x20The\x20User\x20email\x20is:',_0x5c9633[_0xb286('0x64')]);return getEndUser(_0x5c9633,_0x3978e7,_0x155500,_0x4a6bad,_0x121437,_0x5e16da,_0x3b684c[_0xb286('0x65')],_0x3b684c[_0xb286('0x66')]);})['then'](function(_0x41c6fe){logger[_0xb286('0x22')]('['+_0x5e16da[_0xb286('0x17')]()+_0xb286('0x67'),_0x41c6fe[_0xb286('0x39')]);logger[_0xb286('0x22')]('['+_0x5e16da[_0xb286('0x17')]()+_0xb286('0x68'),_0x121437['calleridnum']);return getTicket(_0x41c6fe,_0x3978e7,_0x155500,_0x4a6bad,_0x121437,_0x3b684c,_0x5e16da);})[_0xb286('0x14')](function(_0x308d09){logger['info'](util['format']('['+_0x5e16da[_0xb286('0x17')]()+_0xb286('0x69'),_0x3b684c['ticketType'],_0x308d09[_0xb286('0x51')]));logger[_0xb286('0x22')](util[_0xb286('0x52')]('['+_0x5e16da[_0xb286('0x17')]()+_0xb286('0x6a'),_0x5e16da));if(_0x5e16da!==_0xb286('0x6b')&&_0x3b684c['openNewTab']){logger[_0xb286('0x22')]('['+_0x5e16da['toUpperCase']()+']',_0xb286('0x6c'));emit(_0x3978e7[_0xb286('0x56')],_0x2ab83b[_0xb286('0x6d')],_0x3b684c[_0xb286('0x45')],_0x308d09[_0xb286('0x51')]);}})['catch'](function(_0x3b8de5){logger[_0xb286('0x6e')]('['+_0x5e16da[_0xb286('0x17')]()+_0xb286('0x6f'),_0x3b8de5[_0xb286('0x19')]);console[_0xb286('0x6e')](_0xb286('0x70'),_0x3b8de5);});};