76f07872f0aabe368818dae05a2c654118f8a9ad
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x0f80=['catch','toUpperCase','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','value','isNil','userEmail','length','internalemailaddress','isdisabled','info',']\x20Agent\x20found\x20','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','toLowerCase','outbound','calleridnum','contacts','headers','odata-entityid','substring','lastIndexOf','contacts?$select=telephone1','4.0','destcalleridnum','telephone1','enduserId','contactid',']\x20Enduser\x20created!','forEach','includes','string','type','idField','indexOf','content','ticketType','incident','incidents','assign','getString','Subjects','/contacts(','/systemusers(','Fields','phonecall','Descriptions','callDirection','queue','ticketId','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','trigger:browser:url','remoteUri','stripTrailingSlash','serverUrl','unmanaged','format','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','recordingFormat','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','error','bluebird','request-promise','util','./util','md5','../../../../config/logger','dynamics365','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','POST','clientId','username','password','clientSecret','then'];(function(_0x1a676e,_0x1a9c29){var _0x41d940=function(_0x413f09){while(--_0x413f09){_0x1a676e['push'](_0x1a676e['shift']());}};_0x41d940(++_0x1a9c29);}(_0x0f80,0x108));var _0x00f8=function(_0x4a9ae8,_0xf5502){_0x4a9ae8=_0x4a9ae8-0x0;var _0x2f27d7=_0x0f80[_0x4a9ae8];return _0x2f27d7;};'use strict';var _=require('lodash');var BPromise=require(_0x00f8('0x0'));var rp=require(_0x00f8('0x1'));var util=require(_0x00f8('0x2'));var intUtil=require(_0x00f8('0x3'));var md5=require(_0x00f8('0x4'));var Redis=require('ioredis');var logger=require(_0x00f8('0x5'))(_0x00f8('0x6'));var config=require(_0x00f8('0x7'));config['redis']=_[_0x00f8('0x8')](config[_0x00f8('0x9')],{'host':_0x00f8('0xa'),'port':0x18eb});var io=require(_0x00f8('0xb'))(new Redis(config[_0x00f8('0x9')]));function getAuthToken(_0x415fc7,_0x384550,_0x49597d){var _0x2d4248={'method':_0x00f8('0xc'),'uri':_0x384550,'form':{'client_id':_0x415fc7[_0x00f8('0xd')],'resource':_0x415fc7['remoteUri'],'username':_0x415fc7[_0x00f8('0xe')],'password':_0x415fc7[_0x00f8('0xf')],'grant_type':_0x00f8('0xf'),'client_secret':_0x415fc7[_0x00f8('0x10')]},'json':!![]};return rp(_0x2d4248)[_0x00f8('0x11')](function(_0x5f5306){return _0x5f5306['access_token'];})[_0x00f8('0x12')](function(_0x5094fd){logger['error']('['+[_0x49597d[_0x00f8('0x13')]()]+']\x20Wrong\x20credentials!');return _0x5094fd[_0x00f8('0x14')];});}function getUser(_0x30b2dc,_0x4e10cf,_0x45c022,_0x47c3da,_0x5e8ace,_0x371b6a){return new BPromise(function(_0x31cdee,_0x20dd86){return getAuthToken(_0x4e10cf,_0x47c3da,_0x371b6a)[_0x00f8('0x11')](function(_0x49eeef){var _0x23ba53={'method':_0x00f8('0x15'),'uri':_0x5e8ace+_0x00f8('0x16'),'headers':{'Authorization':_0x00f8('0x17')+_0x49eeef,'OData-Version':'4.0'},'json':!![]};return rp(_0x23ba53);})[_0x00f8('0x11')](function(_0x22003e){var _0x476f79=_0x22003e[_0x00f8('0x18')];var _0x368105=![];var _0x1a6c5a=null;if(!_[_0x00f8('0x19')](_0x45c022)){if(intUtil['validateEmail'](_0x45c022['email'])){_0x30b2dc[_0x00f8('0x1a')]=_0x45c022['email'];for(_0x1a6c5a=0x0;_0x1a6c5a<_0x476f79[_0x00f8('0x1b')];_0x1a6c5a++){if(_0x476f79[_0x1a6c5a][_0x00f8('0x1c')]===_0x45c022['email']&&!_0x476f79[_0x1a6c5a][_0x00f8('0x1d')]){_0x368105=!![];logger[_0x00f8('0x1e')]('['+[_0x371b6a[_0x00f8('0x13')]()]+_0x00f8('0x1f')+_0x476f79[_0x1a6c5a][_0x00f8('0x20')]+'!');_0x30b2dc[_0x00f8('0x21')]=_0x476f79[_0x1a6c5a][_0x00f8('0x20')];}}}}if(!_0x368105){logger[_0x00f8('0x1e')]('['+[_0x371b6a[_0x00f8('0x13')]()]+_0x00f8('0x22'));_0x30b2dc[_0x00f8('0x1a')]=_0x4e10cf[_0x00f8('0xe')];for(_0x1a6c5a=0x0;_0x1a6c5a<_0x476f79[_0x00f8('0x1b')];_0x1a6c5a++){if(_0x476f79[_0x1a6c5a]['internalemailaddress']===_0x4e10cf['username']){_0x30b2dc['userId']=_0x476f79[_0x1a6c5a][_0x00f8('0x20')];}}}_0x31cdee(_0x30b2dc);})['catch'](function(_0x133cf1){_0x20dd86(_0x133cf1[_0x00f8('0x14')]);});});}function createEndUser(_0x517556,_0xb3a82a,_0x12507e,_0x3844fa,_0x2eea66,_0x27753c){return new BPromise(function(_0xaecdf6,_0x430b4d){return getAuthToken(_0xb3a82a,_0x12507e,_0x27753c)[_0x00f8('0x11')](function(_0x2fb768){var _0x1f43c4=_0x27753c[_0x00f8('0x23')]()===_0x00f8('0x24')?_0x2eea66['destcalleridnum']:_0x2eea66[_0x00f8('0x25')];var _0x3b0b6e={'method':_0x00f8('0xc'),'uri':_0x3844fa+_0x00f8('0x26'),'body':{'telephone1':_0x1f43c4,'fullname':_0x1f43c4,'firstname':_0x1f43c4,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':'/systemusers('+_0x517556[_0x00f8('0x21')]+')'},'headers':{'Authorization':_0x00f8('0x17')+_0x2fb768,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x3b0b6e);})[_0x00f8('0x11')](function(_0x43ffb4){var _0x45f806=_0x43ffb4[_0x00f8('0x27')][_0x00f8('0x28')];var _0x5c2f9f=_0x45f806[_0x00f8('0x29')](_0x45f806[_0x00f8('0x2a')]('(')+0x1,_0x45f806['lastIndexOf'](')'));_0x517556['enduserId']=_0x5c2f9f;_0xaecdf6(_0x517556);})['catch'](function(_0x51eba9){_0x430b4d(_0x51eba9['message']);});});}function getEndUser(_0x4014ee,_0x9fd1d2,_0x263b83,_0x230029,_0x40a3dd,_0x524d6e){return new BPromise(function(_0x7fdadf,_0x58f16d){return getAuthToken(_0x9fd1d2,_0x263b83,_0x524d6e)['then'](function(_0x3c7136){var _0x1f65f7={'method':'GET','uri':_0x230029+_0x00f8('0x2b'),'headers':{'Authorization':_0x00f8('0x17')+_0x3c7136,'If-None-Match':null,'OData-Version':_0x00f8('0x2c')},'json':!![]};return rp(_0x1f65f7);})['then'](function(_0x23446c){var _0x158caa=null;if(_0x23446c){var _0x29dca2=_0x23446c[_0x00f8('0x18')];var _0x504a82=![];for(_0x158caa=0x0;_0x158caa<_0x29dca2[_0x00f8('0x1b')];_0x158caa++){var _0x21fb66=_0x524d6e['toLowerCase']()==='outbound'?_0x40a3dd[_0x00f8('0x2d')]:_0x40a3dd[_0x00f8('0x25')];if(_0x29dca2[_0x158caa][_0x00f8('0x2e')]===_0x21fb66){_0x504a82=!![];_0x4014ee[_0x00f8('0x2f')]=_0x29dca2[_0x158caa][_0x00f8('0x30')];}}if(_0x504a82){_0x7fdadf(_0x4014ee);}else{return createEndUser(_0x4014ee,_0x9fd1d2,_0x263b83,_0x230029,_0x40a3dd,_0x524d6e)[_0x00f8('0x11')](function(_0x390a18){logger[_0x00f8('0x1e')]('['+[_0x524d6e[_0x00f8('0x13')]()]+_0x00f8('0x31'),_0x390a18[_0x00f8('0x2f')]);_0x7fdadf(_0x390a18);});}}else{return createEndUser(_0x4014ee,_0x9fd1d2,_0x263b83,_0x230029,_0x40a3dd,_0x524d6e)[_0x00f8('0x11')](function(_0x4f36d7){logger[_0x00f8('0x1e')]('['+[_0x524d6e[_0x00f8('0x13')]()]+']\x20Enduser\x20Created!',_0x4f36d7[_0x00f8('0x2f')]);_0x7fdadf(_0x4f36d7);});}});});}function getCustomFields(_0x143ab4,_0x216642,_0x4cb0f1){var _0x4fe70f={};if(_0x143ab4['length']>0x0){_[_0x00f8('0x32')](_0x143ab4,function(_0x2d6de3){if(_[_0x00f8('0x33')]([_0x00f8('0x34'),'picklist'],_0x2d6de3[_0x00f8('0x35')])&&_0x2d6de3['nameField']&&!_0x2d6de3['customField']){var _0x3481f3=_0x2d6de3[_0x00f8('0x36')][_0x00f8('0x23')]();var _0x4edb4d=_0x3481f3[_0x00f8('0x29')](0x0,_0x3481f3[_0x00f8('0x37')]('_'));var _0x5ea041=_0x3481f3[_0x00f8('0x29')](_0x3481f3[_0x00f8('0x37')]('_')+0x1);if(_0x4edb4d===_0x4cb0f1){_0x4fe70f[_0x5ea041]=_0x2d6de3[_0x00f8('0x38')];}}});}return _0x4fe70f;}function getTicket(_0x524424,_0x164a9c,_0x2736a2,_0x570696,_0x206885,_0x3158aa,_0x22b407){return new BPromise(function(_0x2c7938,_0x28e14c){var _0x4b2778;return getAuthToken(_0x164a9c,_0x2736a2,_0x22b407)[_0x00f8('0x11')](function(_0x1bc815){if(_0x3158aa[_0x00f8('0x39')]===_0x00f8('0x3a')){_0x4b2778={'method':_0x00f8('0xc'),'uri':_0x570696+_0x00f8('0x3b'),'body':Object[_0x00f8('0x3c')]({},{'title':intUtil[_0x00f8('0x3d')](_0x3158aa[_0x00f8('0x3e')],_0x206885,'\x20'),'description':intUtil['getString'](_0x3158aa['Descriptions'],_0x206885,'\x0a'),'customerid_contact@odata.bind':_0x00f8('0x3f')+_0x524424[_0x00f8('0x2f')]+')','ownerid@odata.bind':_0x00f8('0x40')+_0x524424[_0x00f8('0x21')]+')','caseorigincode':'1'},getCustomFields(_0x3158aa[_0x00f8('0x41')],_0x206885,_0x3158aa['ticketType'])),'headers':{'Authorization':_0x00f8('0x17')+_0x1bc815,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}if(_0x3158aa[_0x00f8('0x39')]===_0x00f8('0x42')){_0x4b2778={'method':_0x00f8('0xc'),'uri':_0x570696+'phonecalls','body':Object['assign']({},{'subject':intUtil[_0x00f8('0x3d')](_0x3158aa[_0x00f8('0x3e')],_0x206885,'\x20'),'phonenumber':String(_0x206885[_0x00f8('0x25')]),'description':intUtil[_0x00f8('0x3d')](_0x3158aa[_0x00f8('0x43')],_0x206885,'\x0a'),'regardingobjectid_contact@odata.bind':_0x00f8('0x3f')+_0x524424[_0x00f8('0x2f')]+')','ownerid@odata.bind':_0x00f8('0x40')+_0x524424[_0x00f8('0x21')]+')','directioncode':_0x524424[_0x00f8('0x44')]===_0x00f8('0x45')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x00f8('0x40')+_0x524424[_0x00f8('0x21')]+')','participationtypemask':_0x524424[_0x00f8('0x44')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':_0x00f8('0x3f')+_0x524424[_0x00f8('0x2f')]+')','participationtypemask':_0x524424['callDirection']===_0x00f8('0x45')?0x1:0x2}]},getCustomFields(_0x3158aa[_0x00f8('0x41')],_0x206885,_0x3158aa['ticketType'])),'headers':{'Authorization':_0x00f8('0x17')+_0x1bc815,'OData-Version':_0x00f8('0x2c')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x4b2778);})[_0x00f8('0x11')](function(_0x40e4f9){var _0x20ce69=_0x40e4f9[_0x00f8('0x27')][_0x00f8('0x28')];var _0x7e8925=_0x20ce69[_0x00f8('0x29')](_0x20ce69['lastIndexOf']('(')+0x1,_0x20ce69[_0x00f8('0x2a')](')'));_0x524424[_0x00f8('0x46')]=_0x7e8925;_0x2c7938(_0x524424);})[_0x00f8('0x12')](function(_0x57926d){_0x28e14c(_0x57926d[_0x00f8('0x14')]);});});}function emit(_0x57d1df,_0x319e99,_0x308371,_0x1950b4){var _0x184683={'uri':util['format'](_0x00f8('0x47'),_0x57d1df,_0x308371,_0x1950b4)};io['to'](util['format'](_0x00f8('0x48'),_0x319e99))[_0x00f8('0x49')](_0x00f8('0x4a'),_0x184683);}exports['cs']=function(_0x332b6b,_0x165860,_0x175146,_0x10298d,_0x5e48e4,_0x31fad4,_0x534bd9,_0x57e761){var _0x2175da={};_0x31fad4[_0x00f8('0x4b')]=intUtil[_0x00f8('0x4c')](_0x31fad4['remoteUri']);_0x31fad4[_0x00f8('0x4d')]=intUtil['stripTrailingSlash'](_0x31fad4[_0x00f8('0x4d')]);_0x2175da[_0x00f8('0x44')]=_0x57e761==='queue'||_0x57e761===_0x00f8('0x4e')?_0x00f8('0x45'):'outbound';var _0x1bb1f7=util[_0x00f8('0x4f')]('%s/api/data/v9.0/',_0x31fad4['remoteUri']);var _0x5c2f47=util[_0x00f8('0x4f')]('https://login.microsoftonline.com/%s/oauth2/token',_0x31fad4[_0x00f8('0x50')]);var _0x2b8170=util[_0x00f8('0x4f')](_0x00f8('0x51'),_0x31fad4['serverUrl'],_0x165860[_0x00f8('0x52')],md5(_0x165860[_0x00f8('0x52')]));if(_0x5e48e4&&_0x5e48e4['monitor_format']){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x165860[_0x00f8('0x53')]=_0x2b8170;}else if(_0x534bd9&&_0x534bd9[_0x00f8('0x54')]&&_0x534bd9[_0x00f8('0x54')]!==_0x00f8('0x55')){logger[_0x00f8('0x1e')](_0x00f8('0x56'),'Recording\x20is\x20enabled!');_0x165860[_0x00f8('0x53')]=_0x2b8170;}else{_0x165860[_0x00f8('0x53')]='';}return getUser(_0x2175da,_0x31fad4,_0x10298d,_0x5c2f47,_0x1bb1f7,_0x57e761)[_0x00f8('0x11')](function(_0x445349){logger['info']('['+_0x57e761['toUpperCase']()+_0x00f8('0x57'),_0x445349[_0x00f8('0x21')]);logger[_0x00f8('0x1e')]('['+_0x57e761[_0x00f8('0x13')]()+_0x00f8('0x58'),_0x445349[_0x00f8('0x1a')]);return getEndUser(_0x445349,_0x31fad4,_0x5c2f47,_0x1bb1f7,_0x165860,_0x57e761);})[_0x00f8('0x11')](function(_0x42d0eb){logger[_0x00f8('0x1e')]('['+_0x57e761[_0x00f8('0x13')]()+_0x00f8('0x59'),_0x42d0eb[_0x00f8('0x2f')]);logger[_0x00f8('0x1e')]('['+_0x57e761[_0x00f8('0x13')]()+_0x00f8('0x5a'),_0x165860[_0x00f8('0x25')]);return getTicket(_0x42d0eb,_0x31fad4,_0x5c2f47,_0x1bb1f7,_0x165860,_0x175146,_0x57e761);})['then'](function(_0x31ccef){logger[_0x00f8('0x1e')](util['format']('['+_0x57e761[_0x00f8('0x13')]()+_0x00f8('0x5b'),_0x175146[_0x00f8('0x39')],_0x31ccef['ticketId']));logger[_0x00f8('0x1e')](util[_0x00f8('0x4f')]('['+_0x57e761[_0x00f8('0x13')]()+']\x20Call\x20direction:\x20%s',_0x57e761));if(_0x57e761!==_0x00f8('0x4e')){logger['info']('['+_0x57e761[_0x00f8('0x13')]()+']',_0x00f8('0x5c'));emit(_0x31fad4['remoteUri'],_0x10298d['name'],_0x175146[_0x00f8('0x39')],_0x31ccef[_0x00f8('0x46')]);}})[_0x00f8('0x12')](function(_0x2a399e){logger[_0x00f8('0x5d')]('['+_0x57e761['toUpperCase']()+']\x20Error\x20running\x20Dynamics365\x20integration',util['inspect'](_0x2a399e,{'showHidden':!![],'depth':null}));});};