Built motion from commit 092f8824.|2.5.49
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xdbe6=['incident','assign','Subjects','getString','Descriptions','/contacts(','phonecall','callDirection','queue','phonecalls','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','format','user:%s','emit','trigger:browser:url','data7','serverUrl','stripTrailingSlash','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:','moduleCreate',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','ticketId','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','lodash','util','./util','md5','ioredis','../../../../config/logger','dynamics365','redis','defaults','modernAuthentication','remoteUri','CloudProvider','tenantId','data2','resolve','POST','clientId','password','clientSecret','then','access_token','catch','error','toUpperCase','message','Bearer\x20','4.0','value','validateEmail','userEmail','length','internalemailaddress','email','isdisabled','info','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','toLowerCase','calleridnum','contacts','/systemusers(','headers','odata-entityid','lastIndexOf','enduserId','outbound','GET','contacts?$select=telephone1&$filter=telephone1\x20eq\x20\x27','%2b','contactid','nothing',']\x20Enduser\x20NOT\x20Created\x20-\x20ModuleCreate\x20=\x20Nothing',']\x20Enduser\x20created!','forEach','includes','picklist','type','nameField','customField','idField','indexOf','substring','content','ticketType'];(function(_0x52a857,_0xc99fa1){var _0x4e2aae=function(_0x5410d9){while(--_0x5410d9){_0x52a857['push'](_0x52a857['shift']());}};_0x4e2aae(++_0xc99fa1);}(_0xdbe6,0x15b));var _0x6dbe=function(_0x3cd283,_0x256a3b){_0x3cd283=_0x3cd283-0x0;var _0x94c5f3=_0xdbe6[_0x3cd283];return _0x94c5f3;};'use strict';var _=require(_0x6dbe('0x0'));var rp=require('request-promise');var util=require(_0x6dbe('0x1'));var intUtil=require(_0x6dbe('0x2'));var md5=require(_0x6dbe('0x3'));var Redis=require(_0x6dbe('0x4'));var logger=require(_0x6dbe('0x5'))(_0x6dbe('0x6'));var config=require('../../../../config/environment');config[_0x6dbe('0x7')]=_[_0x6dbe('0x8')](config[_0x6dbe('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6dbe('0x7')]));function getAuthToken(_0x13c5a4,_0x56c36f,_0x11389e){if(_0x13c5a4[_0x6dbe('0x9')]){_0x13c5a4[_0x6dbe('0xa')]=_0x13c5a4[_0x6dbe('0xb')]['data7'];_0x13c5a4[_0x6dbe('0xc')]=_0x13c5a4[_0x6dbe('0xb')][_0x6dbe('0xd')];return Promise[_0x6dbe('0xe')](_0x13c5a4[_0x6dbe('0xb')]['data5']);}var _0x382cb2={'method':_0x6dbe('0xf'),'uri':_0x56c36f,'form':{'client_id':_0x13c5a4[_0x6dbe('0x10')],'resource':_0x13c5a4[_0x6dbe('0xa')],'username':_0x13c5a4['username'],'password':_0x13c5a4[_0x6dbe('0x11')],'grant_type':'password','client_secret':_0x13c5a4[_0x6dbe('0x12')]},'json':!![]};return rp(_0x382cb2)[_0x6dbe('0x13')](function(_0x13c246){return _0x13c246[_0x6dbe('0x14')];})[_0x6dbe('0x15')](function(_0x2b6e1a){logger[_0x6dbe('0x16')]('['+[_0x11389e[_0x6dbe('0x17')]()]+']\x20Wrong\x20credentials!');return _0x2b6e1a[_0x6dbe('0x18')];});}function getUser(_0x1c70b3,_0x26c1e0,_0x23edee,_0x854862,_0x53dc21,_0x47423f){return new Promise(function(_0x455aa0,_0x506908){return getAuthToken(_0x26c1e0,_0x854862,_0x47423f)[_0x6dbe('0x13')](function(_0x41e4ee){var _0x2876c0={'method':'GET','uri':_0x53dc21+'systemusers?$select=internalemailaddress,isdisabled,systemuserid','headers':{'Authorization':_0x6dbe('0x19')+_0x41e4ee,'OData-Version':_0x6dbe('0x1a')},'json':!![]};return rp(_0x2876c0);})[_0x6dbe('0x13')](function(_0x5de36c){var _0x44b383=_0x5de36c[_0x6dbe('0x1b')];var _0x32ae12=![];var _0x80558=null;if(!_['isNil'](_0x23edee)){if(intUtil[_0x6dbe('0x1c')](_0x23edee['email'])){_0x1c70b3[_0x6dbe('0x1d')]=_0x23edee['email'];for(_0x80558=0x0;_0x80558<_0x44b383[_0x6dbe('0x1e')];_0x80558++){if(_0x44b383[_0x80558][_0x6dbe('0x1f')]===_0x23edee[_0x6dbe('0x20')]&&!_0x44b383[_0x80558][_0x6dbe('0x21')]){_0x32ae12=!![];logger[_0x6dbe('0x22')]('['+[_0x47423f[_0x6dbe('0x17')]()]+']\x20Agent\x20found\x20'+_0x44b383[_0x80558][_0x6dbe('0x23')]+'!');_0x1c70b3[_0x6dbe('0x24')]=_0x44b383[_0x80558][_0x6dbe('0x23')];}}}}if(!_0x32ae12){logger[_0x6dbe('0x22')]('['+[_0x47423f[_0x6dbe('0x17')]()]+_0x6dbe('0x25'));_0x1c70b3[_0x6dbe('0x1d')]=_0x26c1e0['username'];for(_0x80558=0x0;_0x80558<_0x44b383[_0x6dbe('0x1e')];_0x80558++){if(_0x44b383[_0x80558]['internalemailaddress']===_0x26c1e0['username']){_0x1c70b3['userId']=_0x44b383[_0x80558][_0x6dbe('0x23')];}}}_0x455aa0(_0x1c70b3);})[_0x6dbe('0x15')](function(_0x28bab0){_0x506908(_0x28bab0[_0x6dbe('0x18')]);});});}function createEndUser(_0x2f7e14,_0x484d8f,_0x3317e5,_0x41b38b,_0x28fb10,_0x5edae6){return new Promise(function(_0x563731,_0x121236){return getAuthToken(_0x484d8f,_0x3317e5,_0x5edae6)[_0x6dbe('0x13')](function(_0x2c0444){var _0x1c4728=_0x5edae6[_0x6dbe('0x26')]()==='outbound'?_0x28fb10['destcalleridnum']:_0x28fb10[_0x6dbe('0x27')];var _0xc453e0={'method':_0x6dbe('0xf'),'uri':_0x41b38b+_0x6dbe('0x28'),'body':{'telephone1':_0x1c4728,'fullname':_0x1c4728,'firstname':_0x1c4728,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x6dbe('0x29')+_0x2f7e14[_0x6dbe('0x24')]+')'},'headers':{'Authorization':'Bearer\x20'+_0x2c0444,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};return rp(_0xc453e0);})[_0x6dbe('0x13')](function(_0x5bc5a3){var _0x528009=_0x5bc5a3[_0x6dbe('0x2a')][_0x6dbe('0x2b')];var _0x4fb5f6=_0x528009['substring'](_0x528009[_0x6dbe('0x2c')]('(')+0x1,_0x528009['lastIndexOf'](')'));_0x2f7e14[_0x6dbe('0x2d')]=_0x4fb5f6;_0x563731(_0x2f7e14);})['catch'](function(_0x53752e){_0x121236(_0x53752e['message']);});});}function getEndUser(_0x41759a,_0x1812ec,_0x32bbb3,_0x4ec0ea,_0x47c016,_0x5d6447,_0x43f4a2){var _0x3166aa=_0x5d6447[_0x6dbe('0x26')]()===_0x6dbe('0x2e')?_0x47c016['destcalleridnum']:_0x47c016['calleridnum'];return getAuthToken(_0x1812ec,_0x32bbb3,_0x5d6447)[_0x6dbe('0x13')](function(_0xff00a6){var _0x311d37={'method':_0x6dbe('0x2f'),'uri':_0x4ec0ea+_0x6dbe('0x30')+_0x3166aa['replace']('+',_0x6dbe('0x31'))+'\x27','headers':{'Authorization':_0x6dbe('0x19')+_0xff00a6,'If-None-Match':null,'OData-Version':_0x6dbe('0x1a')},'json':!![]};return rp(_0x311d37);})[_0x6dbe('0x13')](function(_0x3264ba){var _0x4c051a=![];if(!_0x3264ba)return _0x4c051a;var _0x35acb2=_0x3264ba['value'];for(var _0x24dc52=0x0;_0x24dc52<_0x35acb2[_0x6dbe('0x1e')];_0x24dc52++){if(_0x35acb2[_0x24dc52]['telephone1']===_0x3166aa){_0x4c051a=!![];_0x41759a['enduserId']=_0x35acb2[_0x24dc52][_0x6dbe('0x32')];}}return _0x4c051a;})['then'](function(_0x4eefc2){if(_0x4eefc2)return _0x41759a;if(_0x43f4a2===_0x6dbe('0x33')){logger[_0x6dbe('0x22')]('['+[_0x5d6447['toUpperCase']()]+_0x6dbe('0x34'));return _0x41759a;}return createEndUser(_0x41759a,_0x1812ec,_0x32bbb3,_0x4ec0ea,_0x47c016,_0x5d6447)[_0x6dbe('0x13')](function(_0x3f5463){logger[_0x6dbe('0x22')]('['+[_0x5d6447[_0x6dbe('0x17')]()]+_0x6dbe('0x35'),_0x3f5463[_0x6dbe('0x2d')]);return _0x3f5463;});});}function getCustomFields(_0x501488,_0x147032,_0x367413){var _0x4d1019={};if(_0x501488[_0x6dbe('0x1e')]>0x0){_[_0x6dbe('0x36')](_0x501488,function(_0x3e3adb){if(_[_0x6dbe('0x37')](['string',_0x6dbe('0x38')],_0x3e3adb[_0x6dbe('0x39')])&&_0x3e3adb[_0x6dbe('0x3a')]&&!_0x3e3adb[_0x6dbe('0x3b')]){var _0x3ca0be=_0x3e3adb[_0x6dbe('0x3c')][_0x6dbe('0x26')]();var _0x36e361=_0x3ca0be['substring'](0x0,_0x3ca0be[_0x6dbe('0x3d')]('_'));var _0x1067ed=_0x3ca0be[_0x6dbe('0x3e')](_0x3ca0be[_0x6dbe('0x3d')]('_')+0x1);if(_0x36e361===_0x367413){_0x4d1019[_0x1067ed]=_0x3e3adb[_0x6dbe('0x3f')];}}});}return _0x4d1019;}function getTicket(_0x2bc573,_0x3ccc9b,_0x19ac29,_0x324be8,_0x5d27ea,_0x413e73,_0x273d3f){return new Promise(function(_0x4bdaf5,_0x37dc73){var _0x3fc578;return getAuthToken(_0x3ccc9b,_0x19ac29,_0x273d3f)[_0x6dbe('0x13')](function(_0x5cebaf){if(_0x413e73[_0x6dbe('0x40')]===_0x6dbe('0x41')){_0x3fc578={'method':_0x6dbe('0xf'),'uri':_0x324be8+'incidents','body':Object[_0x6dbe('0x42')]({},{'title':intUtil['getString'](_0x413e73[_0x6dbe('0x43')],_0x5d27ea,'\x20'),'description':intUtil[_0x6dbe('0x44')](_0x413e73[_0x6dbe('0x45')],_0x5d27ea,'\x0a'),'customerid_contact@odata.bind':_0x2bc573['enduserId']?_0x6dbe('0x46')+_0x2bc573[_0x6dbe('0x2d')]+')':undefined,'ownerid@odata.bind':_0x6dbe('0x29')+_0x2bc573[_0x6dbe('0x24')]+')','caseorigincode':'1'},getCustomFields(_0x413e73['Fields'],_0x5d27ea,_0x413e73[_0x6dbe('0x40')])),'headers':{'Authorization':_0x6dbe('0x19')+_0x5cebaf,'OData-Version':_0x6dbe('0x1a')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x413e73[_0x6dbe('0x40')]===_0x6dbe('0x47')){var _0x385b42=_0x2bc573[_0x6dbe('0x2d')]?[{'partyid_systemuser@odata.bind':_0x6dbe('0x29')+_0x2bc573[_0x6dbe('0x24')]+')','participationtypemask':_0x2bc573[_0x6dbe('0x48')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':'/contacts('+_0x2bc573['enduserId']+')','participationtypemask':_0x2bc573[_0x6dbe('0x48')]===_0x6dbe('0x49')?0x1:0x2}]:[{'partyid_systemuser@odata.bind':'/systemusers('+_0x2bc573['userId']+')','participationtypemask':_0x2bc573[_0x6dbe('0x48')]==='queue'?0x2:0x1}];_0x3fc578={'method':_0x6dbe('0xf'),'uri':_0x324be8+_0x6dbe('0x4a'),'body':Object['assign']({},{'subject':intUtil[_0x6dbe('0x44')](_0x413e73[_0x6dbe('0x43')],_0x5d27ea,'\x20'),'phonenumber':String(_0x5d27ea[_0x6dbe('0x27')]),'description':intUtil[_0x6dbe('0x44')](_0x413e73[_0x6dbe('0x45')],_0x5d27ea,'\x0a'),'regardingobjectid_contact@odata.bind':_0x2bc573[_0x6dbe('0x2d')]?_0x6dbe('0x46')+_0x2bc573[_0x6dbe('0x2d')]+')':undefined,'ownerid@odata.bind':_0x6dbe('0x29')+_0x2bc573[_0x6dbe('0x24')]+')','directioncode':_0x2bc573[_0x6dbe('0x48')]===_0x6dbe('0x49')?![]:!![],'phonecall_activity_parties':_0x385b42},getCustomFields(_0x413e73['Fields'],_0x5d27ea,_0x413e73['ticketType'])),'headers':{'Authorization':'Bearer\x20'+_0x5cebaf,'OData-Version':_0x6dbe('0x1a')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x3fc578);})['then'](function(_0x57dc49){var _0x28ac52=_0x57dc49[_0x6dbe('0x2a')][_0x6dbe('0x2b')];var _0x49bbb0=_0x28ac52[_0x6dbe('0x3e')](_0x28ac52['lastIndexOf']('(')+0x1,_0x28ac52[_0x6dbe('0x2c')](')'));_0x2bc573['ticketId']=_0x49bbb0;_0x4bdaf5(_0x2bc573);})[_0x6dbe('0x15')](function(_0x5e340e){_0x37dc73(_0x5e340e[_0x6dbe('0x18')]);});});}function emit(_0x3621bd,_0x229cee,_0x123c36,_0x365fc4){var _0x1c8ae0={'uri':util['format'](_0x6dbe('0x4b'),_0x3621bd,_0x123c36,_0x365fc4)};io['to'](util[_0x6dbe('0x4c')](_0x6dbe('0x4d'),_0x229cee))[_0x6dbe('0x4e')](_0x6dbe('0x4f'),_0x1c8ae0);}exports['cs']=function(_0x32b235,_0x2ea3ff,_0x300998,_0x15c66f,_0x1d099a,_0x13f4cf,_0x17e640,_0x323f09){var _0x36b85f={};_0x13f4cf[_0x6dbe('0xa')]=_0x13f4cf[_0x6dbe('0x9')]?intUtil['stripTrailingSlash'](_0x13f4cf[_0x6dbe('0xb')][_0x6dbe('0x50')]):intUtil['stripTrailingSlash'](_0x13f4cf[_0x6dbe('0xa')]);_0x13f4cf[_0x6dbe('0x51')]=intUtil[_0x6dbe('0x52')](_0x13f4cf[_0x6dbe('0x51')]);_0x36b85f[_0x6dbe('0x48')]=_0x323f09===_0x6dbe('0x49')||_0x323f09===_0x6dbe('0x53')?_0x6dbe('0x49'):'outbound';var _0x4427ec=_0x13f4cf[_0x6dbe('0x9')]?util[_0x6dbe('0x4c')](_0x6dbe('0x54'),_0x13f4cf[_0x6dbe('0xb')][_0x6dbe('0x50')]):util[_0x6dbe('0x4c')](_0x6dbe('0x54'),_0x13f4cf[_0x6dbe('0xa')]);var _0x22f925=util['format'](_0x6dbe('0x55'),_0x13f4cf[_0x6dbe('0xc')]);var _0x5513f3=util[_0x6dbe('0x4c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13f4cf['serverUrl'],_0x2ea3ff[_0x6dbe('0x56')],md5(_0x2ea3ff[_0x6dbe('0x56')]));if(_0x1d099a&&_0x1d099a[_0x6dbe('0x57')]){logger[_0x6dbe('0x22')](_0x6dbe('0x58'),_0x6dbe('0x59'));_0x2ea3ff[_0x6dbe('0x5a')]=_0x5513f3;}else if(_0x17e640&&_0x17e640[_0x6dbe('0x5b')]&&_0x17e640['recordingFormat']!==_0x6dbe('0x5c')){logger['info'](_0x6dbe('0x5d'),'Recording\x20is\x20enabled!');_0x2ea3ff['recordingURL']=_0x5513f3;}else{_0x2ea3ff[_0x6dbe('0x5a')]='';}return getUser(_0x36b85f,_0x13f4cf,_0x15c66f,_0x22f925,_0x4427ec,_0x323f09)[_0x6dbe('0x13')](function(_0x4e9851){logger[_0x6dbe('0x22')]('['+_0x323f09[_0x6dbe('0x17')]()+_0x6dbe('0x5e'),_0x4e9851[_0x6dbe('0x24')]);logger['info']('['+_0x323f09[_0x6dbe('0x17')]()+']\x20The\x20User\x20email\x20is:',_0x4e9851['userEmail']);return getEndUser(_0x4e9851,_0x13f4cf,_0x22f925,_0x4427ec,_0x2ea3ff,_0x323f09,_0x300998[_0x6dbe('0x5f')]);})[_0x6dbe('0x13')](function(_0x38bebf){logger['info']('['+_0x323f09[_0x6dbe('0x17')]()+_0x6dbe('0x60'),_0x38bebf[_0x6dbe('0x2d')]);logger[_0x6dbe('0x22')]('['+_0x323f09['toUpperCase']()+_0x6dbe('0x61'),_0x2ea3ff[_0x6dbe('0x27')]);return getTicket(_0x38bebf,_0x13f4cf,_0x22f925,_0x4427ec,_0x2ea3ff,_0x300998,_0x323f09);})['then'](function(_0x5867a4){logger[_0x6dbe('0x22')](util[_0x6dbe('0x4c')]('['+_0x323f09[_0x6dbe('0x17')]()+_0x6dbe('0x62'),_0x300998['ticketType'],_0x5867a4[_0x6dbe('0x63')]));logger[_0x6dbe('0x22')](util[_0x6dbe('0x4c')]('['+_0x323f09[_0x6dbe('0x17')]()+']\x20Call\x20direction:\x20%s',_0x323f09));if(_0x323f09!==_0x6dbe('0x53')){logger[_0x6dbe('0x22')]('['+_0x323f09[_0x6dbe('0x17')]()+']',_0x6dbe('0x64'));emit(_0x13f4cf[_0x6dbe('0xa')],_0x15c66f[_0x6dbe('0x65')],_0x300998['ticketType'],_0x5867a4['ticketId']);}})['catch'](function(_0x2a4b5d){logger['error']('['+_0x323f09[_0x6dbe('0x17')]()+_0x6dbe('0x66'),_0x2a4b5d['message']);});};